LuAnn Shubert v. Macy's West, Inc. , 158 Idaho 92 ( 2015 )


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  •                  IN THE SUPREME COURT OF THE STATE OF IDAHO
    Docket No. 41467
    LUANN SHUBERT,                       )
    )
    Claimant-Appellant,               )                        Boise, January, 2015 Term
    )
    v.                                   )                        2015 Opinion No. 26
    )
    MACY'S WEST, INC., Employer; LIBERTY )                        Filed: February 27, 2015
    INSURANCE CORPORATION, Surety,       )
    )                        Stephen W. Kenyon, Clerk
    Defendants-Respondents.           )
    )
    Appeal from the Industrial Commission.
    Idaho Industrial Commission order denying motion to reconsider, affirmed.
    LuAnn Shubert, Nampa, pro se appellant argued.
    Law Offices of Kent W. Day, Boise, for respondents. Kent W. Day argued.
    __________________________________
    BURDICK, Chief Justice
    This case arose after LuAnn Shubert fell and injured her lower back while working at a
    Macy’s store. Shubert appeals the Idaho Industrial Commission’s order holding that she was (1)
    medically stable on November 21, 2007; (2) not entitled to medical benefits beyond that date; (3)
    not entitled to temporary disability benefits; (4) entitled to a permanent partial impairment rating
    of 5% of the whole person; and (5) entitled to a 10% permanent partial disability rating. Shubert
    argues that she is entitled to ongoing medical care, temporary disability benefits, and total
    permanent disability benefits over 10%. Macy’s West (“Macy’s”) and Liberty Insurance
    Corporation (“Liberty”) contend that Shubert is rearguing the facts. We affirm the Commission.
    I. FACTUAL AND PROCEDURAL BACKGROUND
    LuAnn Shubert worked as a sales associate at a Macy’s department store, and her duties
    included working in various departments as needed. After the store closed on May 1, 2006,
    Shubert went to retrieve her purse to leave. She tripped on an anti-fatigue mat near the cash
    register and fell to the floor. Shubert immediately felt pain all over, including in her elbows,
    1
    hands, feet, knees, hip, and back. She managed to stand up and leave the store that night. The
    next day, she reported the fall to a supervisor. On May 16, 2006, Shubert asked a manager about
    that fall report. The manager told her to fill out an incident report.
    Shubert waited to see if she would get better on her own. Three months later, she still had
    pain in her low back and left hip and leg. Shubert told her manager, who told her to go to
    Primary Health for treatment. Shubert did so, and on August 31, 2006, a nurse practitioner at
    Primary Health diagnosed a low back strain and left hip pain. An x-ray showed no acute
    abnormalities. The nurse practitioner restricted Shubert from lifting, pushing, or pulling more
    than 20 pounds, and attempted to prescribe anti-inflammatory medicine. Shubert would not take
    the medicine because she believed it would give her a urinary tract infection. Shubert was then
    referred to the occupational medicine department.
    Shubert saw Dr. Scott Lossman in that department on September 6, 2006. He diagnosed a
    low back strain with sacroiliitis and left leg sciatica. Dr. Lossman prescribed Shubert medication
    and referred her to physical therapy. He found that she was not at maximum medical
    improvement (“MMI”). Shubert followed up a month later. Shubert reported slight improvement
    in pain, but had stopped taking her medications. Dr. Lossman kept his original diagnosis.
    A week later, Dr. Lossman saw Shubert again. Shubert reported that she was doing much
    worse, reporting a 10 out of 10 pain level in her low back and sacroiliac (“SI”) joint area that
    worsened with physical therapy. She indicated that she was not taking any medicine because
    medicine gives her bladder infections. Dr. Lossman maintained his diagnosis and ordered an
    MRI. The MRI showed a L4-5 annular disc tear in Shubert’s back. Dr. Lossman discussed the
    MRI with Shubert, telling her that he had run out of treatment options. He referred Shubert to Dr.
    Nancy Greenwald.
    Dr. Greenwald saw Shubert on December 11, 2006. After taking Shubert’s medical
    history, Dr. Greenwald limited Shubert to lifting 30 pounds occasionally, 15 pounds frequently,
    and 10 pounds continuously. Dr. Greenwald ordered an electromyography (“EMG”). Dr.
    Greenwald also referred Shubert to physical therapy and prescribed Lidoderm patches. Dr.
    Greenwald discussed the EMG with Shubert in February 2007. The EMG was normal with a
    diagnosis of left L5 radiculitis. Shubert complained of left buttock pain and had not yet visited
    her physical therapist. Dr. Greenwald stressed the importance of physical therapy. About a
    month later, Shubert saw Dr. Greenwald again. Shubert had begun physical therapy, but Dr.
    2
    Greenwald saw no improvement in Shubert’s condition. Dr. Greenwald also recommended an
    epidural, which Shubert said she would think about.
    In April 2007, Shubert again returned to Dr. Greenwald with pain complaints. One
    complaint was new: a bilateral stabbing pain in the front of her thighs. Dr. Greenwald ordered an
    MRI. Shubert followed up the next month. Shubert complained about her old symptoms and of
    new ones, including calf cramping, left foot swelling, and poor sleep due to pain and cramping.
    Shubert’s MRI showed degenerative changes at L4-5 and L5-S1 with a “broad based disk
    bulging associated with fissuring or tearing of the left foraminal/far lateral annular fibers.” The
    MRI showed no evidence of a herniated disk or nerve root impingement. Dr. Greenwald then
    requested an independent medical exam.
    Dr. Kevin Krafft conducted that exam on August 9, 2007. He diagnosed left SI joint
    dysfunction and possible L5 radiculitis. He recommended physical therapy, medicine, and a
    steroid injection. Dr. Krafft causally connected Shubert’s condition to her fall at Macy’s. He also
    stated that Shubert had not achieved MMI. Dr. Krafft wrote a letter to Liberty, stating Shubert’s
    symptoms were more probably than not from the accident and that her condition was not yet
    stable.
    Shubert returned to Dr. Greenwald two months later. Shubert complained of new
    symptoms, including groin and leg pain. Shubert stated that it was difficult to carry a gallon of
    milk and hard to bend and kneel at work. Dr. Greenwald discussed an SI joint injection. Shubert
    said she was not interested. Dr. Greenwald wrote Shubert a prescription for Neurontin, took an x-
    ray, and suggested more physical therapy. Shubert saw Dr. Greenwald again on November 1,
    2007. Shubert had more pain, which she attributed to physical therapy. Dr. Greenwald agreed to
    stop physical therapy because it had not helped. Shubert had stopped taking Neurontin. Dr.
    Greenwald instead gave Shubert Lyrica samples.
    Shubert again visited Dr. Greenwald on November 21, 2007. Shubert had stopped taking
    Lyrica because it blistered her lips. Shubert had not done her home exercises because of pain. Dr.
    Greenwald opined that Shubert had reached MMI. Dr. Greenwald explained that Shubert could
    have radiculitis on her left side and suggested a diagnostic epidural injection. Shubert refused.
    Dr. Greenwald then told Shubert she could offer nothing further for pain relief. Dr. Greenwald
    gave Shubert permanent restrictions of medium work duty and no lifting greater than 35 pounds.
    3
    The doctor assessed Shubert’s injuries at 5% of the whole person because of her difficulties with
    daily activities and work. Dr. Greenwald advised that Shubert stay on Lidoderm for six months.
    Shubert saw additional doctors after November 2007. Shubert saw Dr. Roman
    Schwartzman in June 2008. Dr. Schwartzman opined that most of Shubert’s symptoms came
    from her annular tear and referred her to Dr. Tyler Frizzell, a neurosurgeon. Shubert saw Dr.
    Frizzell on July 31, 2008. Based on his review of Shubert’s medical documents, Dr. Frizzell
    opined “on a more probable than not basis, that Ms. Shubert’s ongoing left-sided low back, left
    hip and left leg symptoms are related to her fall on May 1, 2006.” He also opined that Shubert
    was not at MMI. He referred Shubert to Dr. Sandra Thompson for a spinal stimulator trial.
    Shubert saw Dr. Thompson, but those records are not in the record. Dr. Frizzell wrote to Dr.
    Thompson after the trial, noting that the stimulator actually hurt and did not help Shubert’s
    symptoms.
    Shubert filed a worker’s compensation complaint on June 22, 2009. Macy’s and Liberty
    paid for Shubert’s treatment up until November 21, 2007, but Shubert sought reimbursement for
    her medical treatment after November 21, 2007. An Industrial Commission referee heard the
    case on November 13, 2012. At the hearing, Shubert represented herself.
    The referee excluded Shubert’s Exhibits D and E. Exhibit D was the Social Security
    Administration’s (“SSA”) decision to award Shubert disability benefits. The referee excluded
    that exhibit because the SSA’s system for determining disability was different and because some
    of the underlying information in the exhibit was confusing as some of the expert reports from the
    SSA hearing were not in the record. Exhibit E was letters testifying to Shubert’s condition before
    and after her accident, which the referee excluded as hearsay.
    Both Shubert and her husband testified at the hearing. Shubert did not have any medical
    experts testify. After the hearing, both parties filed briefs. The referee held that Shubert was
    medically stable on November 21, 2007, and therefore not entitled to temporary disability
    benefits and medical benefits beyond that date. The referee also held Shubert was entitled to a
    5% of the whole person permanent partial impairment rating and a 10% permanent partial
    disability rating. The Commission later approved, confirmed, and adopted the referee’s findings
    of fact. Shubert filed a motion to reconsider, which the Commission denied.
    Shubert filed her notice of appeal on October 18, 2013. On December 13, 2013, the
    Commission certified the record. Shubert filed an objection to the record, arguing the
    4
    Commission should include Exhibits D and E in the agency record on appeal. The Commission
    granted Shubert’s request. In April 2014, the Commission again certified the agency record as
    complete.
    II. STANDARD OF REVIEW
    On appeal, we review whether the Commission’s findings of fact are supported by
    substantial and competent evidence. Eckhart v. Indus. Special Indem. Fund, 
    133 Idaho 260
    , 262,
    
    985 P.2d 685
    , 687 (1999). The Commission’s findings are binding on this Court when supported
    by substantial and competent evidence. Dean v. Dravo Corp., 
    97 Idaho 158
    , 161, 
    540 P.2d 1337
    ,
    1340 (1975). Substantial and competent evidence is relevant evidence which a reasonable mind
    might accept to support a conclusion. In re Wilson, 
    128 Idaho 161
    , 164, 
    911 P.2d 754
    , 757
    (1996). We will not disturb the Commission’s findings on the weight and credibility of the
    evidence unless those conclusions are clearly erroneous. 
    Id. at 165
    , 911 P.2d at 758. This Court
    may set aside the Commission’s order when the findings of fact do not as a matter of law support
    the order. I.C. § 72-732. We exercise free review over the Commission’s legal conclusions.
    McNulty v. Sinclair Oil Corp., 
    152 Idaho 582
    , 585, 
    272 P.3d 554
    , 557 (2012).
    III. ANALYSIS
    Shubert appeals the Industrial Commission’s order that she was (1) medically stable on
    November 21, 2007; (2) not entitled to medical benefits beyond that date; (3) not entitled to
    temporary disability benefits; (4) entitled to a permanent partial impairment rating of 5% of the
    whole person; and (5) entitled to a 10% permanent partial disability rating. She also appeals the
    Commission’s order denying Shubert’s motion to reconsider.
    Shubert argues the Commission’s decisions did not properly apply the law to the
    evidence and the Commission’s findings are unsupported by substantial and competent evidence.
    She also contends that the referee erroneously excluded evidence she offered at her hearing.
    A. This Court will not consider whether the referee erred in excluding Shubert’s exhibits.
    The referee excluded Shubert’s Exhibits D and E at her hearing. Exhibit D was the SSA
    decision to grant Shubert disability benefits. Exhibit E was letters testifying about Shubert’s
    health before and after her accident.
    Shubert’s arguments on appeal rely on these two exhibits. In her opening brief, Shubert
    contends that both exhibits were admitted back into the record on appeal. She then argues, based
    in part on her perception that this Court could consider these exhibits, that substantial and
    5
    competent evidence does not support the Commission’s order. However, Shubert’s opening brief
    never argues the referee erred when he excluded these exhibits. She waits until her reply brief to
    make that argument. Idaho Appellate Rule 35(a)(6) requires the appellant’s brief “shall contain
    the contentions of the appellant with respect to the issues presented on appeal, the reasons
    therefor, with citations to the authorities, statutes and parts of the transcript and record relied
    upon.” We only consider issues supported by argument and authority in the opening brief. Hogg
    v. Wolske, 
    142 Idaho 549
    , 559, 
    130 P.3d 1087
    , 1097 (2006). The appellant cannot raise new
    issues in the reply brief. 
    Id.
     Therefore, Shubert did not raise the issue of whether the referee erred
    by excluding Exhibits D and E.
    Also, those exhibits are not something this Court considers to determine whether
    substantial and competent evidence supports the Commission’s order. The Court is “restricted to
    and must decide the case on the record.” Rivera v. Johnston, 
    71 Idaho 70
    , 75, 
    225 P.2d 858
    , 860
    (1950) (emphasis in original). In reviewing the Commission’s decision, this Court reviews the
    Commission’s order with the record that was before the Commission. See Carey v. Lafferty, 
    59 Idaho 578
    , 583, 
    86 P.2d 168
    , 170 (1938) (stating parties are bound by the record they make in
    the trial court). The Commission augmented the agency record to include both exhibits in the
    appellate agency record on Shubert’s request under I.A.R. 28(b)(1)(J), which requires that the
    record in a civil case include a “list of all exhibits offered, whether or not admitted.” While both
    exhibits were included in the record on appeal, neither was admitted before the Commission.
    Thus, this Court will not consider these exhibits in determining whether the Commission’s order
    is supported by substantial and competent evidence.
    B. Substantial and competent evidence supports the Commission’s order.
    Shubert argues that the Commission’s order is not supported by substantial and
    competent evidence. Throughout this argument, Shubert contends the Commission considered
    erroneous facts. Some of Shubert’s alleged erroneous facts are that Shubert refused medicine,
    did not participate fully in physical therapy, and did not seek help from the surety after the MMI
    date. Shubert cites the following: “When erroneous evidence is considered in arriving at a
    factual decision, particularly where the ultimate factual issue is close, the case should be
    remanded to the fact finder to reconsider the factual issue without the erroneous evidence.”
    Kiele v. Steve Henderson Logging, 
    127 Idaho 681
    , 685, 
    905 P.2d 82
    , 86 (1995). However,
    Shubert’s alleged erroneous facts are simply facts that Macy’s and Liberty choose to emphasize
    6
    in their brief, but are not facts addressing the main issue in the Commission’s decision. That
    main issue was the Commission’s finding that Dr. Greenwald’s opinion that Shubert was
    medically stable was persuasive. In addition, the record has substantial evidence supporting
    Shubert’s alleged erroneous facts. Hence, Shubert’s argument fails. We therefore focus on
    whether substantial and competent evidence supports the Commission’s order denying medical
    benefits after November 2007, denying temporary disability benefits, and giving a 10%
    permanent disability rating.
    1. Substantial and competent evidence supports the Commission’s finding that Shubert was
    at MMI in November 2007.
    The Commission found Shubert was at MMI and medically stable on November 21,
    2007, the day that Dr. Greenwald determined Shubert was at MMI. The Commission noted that it
    found Dr. Greenwald’s records persuasively established that date and commented that the
    records Shubert produced were insufficient to challenge Dr. Greenwald’s medical stability
    determination. MMI is relevant to questions of permanent impairment, permanent disability, and
    temporary income benefits. Hernandez v. Phillips, 
    141 Idaho 779
    , 781, 
    118 P.3d 111
    , 113
    (2005).
    Shubert argues that she was not at MMI on November 21, 2007, because several experts
    testified that she was not. Aside from the excluded SSA disability decision that we will not
    consider, Shubert relies on opinions from Dr. Krafft and Dr. Frizzell. Dr. Krafft commented that
    he believed Shubert was not at MMI on August 9, 2007, just three months before Dr. Greenwald
    found Shubert at MMI. Further, Dr. Frizzell stated that he did not find Shubert at MMI on July
    31, 2008. This was almost a year after Dr. Greenwald’s MMI date of November 21, 2007.
    The Commission is free to determine the weight given to medical evidence. “The
    Commission, and not the Supreme Court, evaluates the credibility of expert witnesses and the
    weight of evidence.” Hart v. Kaman Bearing & Supply, 
    130 Idaho 296
    , 299, 
    939 P.2d 1375
    ,
    1378 (1997) (internal citations omitted). The Commission stated that it found “Dr. Greenwald’s
    records persuasively establish a November 2007 date of medical stability, and the piecemeal
    medical records provided by Claimant to illustrate the care she received after November 21,
    2007 are only successful in suggesting that her complaint remained largely unchanged.” In other
    words, the Commission found Dr. Greenwald’s determination of MMI was persuasive and
    therefore chose not to accept Dr. Frizzell’s later MMI date. Further, Dr. Krafft’s August 2007
    opinion indicates that Dr. Greenwald could have easily found Shubert at MMI just a few months
    7
    later. Dr. Krafft wrote that “[o]ver time, there may be some change, however, further recovery or
    deterioration is not anticipated.” Indeed, Dr. Greenwald saw Shubert eight times over the course
    of almost a year. Dr. Greenwald was familiar with Shubert’s care and her medical progress.
    Thus, substantial and competent evidence in the record supports the Commission’s decision.
    Shubert tries to bolster the credibility of Dr. Frizzell’s opinion by pointing out that Dr.
    Frizzell examined her, took a medical history, and reviewed her records. Even if this Court had a
    question about medical stability, we are not fact finders and examine the Commission’s findings
    strictly for substantial and competent evidence. Hernandez, 
    141 Idaho at 782
    , 
    118 P.3d at 114
    .
    Conflicting expert opinions do not require us to set aside the Commission’s decision because the
    Commission is not required to accept one side’s evidence over conflicting evidence. 
    Id.
     Because
    Dr. Greenwald’s assessment provides evidence a reasonable mind might accept to support a
    November 21, 2007 MMI date, we find substantial and competent evidence supports the
    Commission’s MMI date.
    2. Substantial and competent evidence supports the Commission’s finding that Shubert was
    not entitled to medical benefits beyond the MMI date.
    Employers must provide injured employees “reasonable medical, surgical or other
    attendance or treatment, nurse and hospital services, medicines, crutches and apparatus, as may
    be reasonably required by the employee’s physician or needed immediately after an injury or
    manifestation of an occupational disease, and for a reasonable time thereafter.” I.C. § 72-432(1).
    In other words, Idaho Code section 72-432(1) “requires the employer to pay for the costs of
    reasonable medical treatment required by the employee’s physician.” Sprague v. Caldwell
    Transp., Inc., 
    116 Idaho 720
    , 721, 
    779 P.2d 395
    , 396 (1989). We have held that treatment is
    reasonably required by the employee’s physician when three circumstances are present:
    a) the claimant made gradual improvement from the treatment received; b) the
    treatment was required by the claimant’s physician; and c) the treatment received
    was within the physician’s standard of practice the charges for which were fair,
    reasonable and similar to charges in the same profession.
    Hipwell v. Challenger Pallet & Supply, 
    124 Idaho 294
    , 298, 
    859 P.2d 330
    , 334 (1993) (quoting
    Sprague, 
    116 Idaho at
    722–23, 
    779 P.2d at
    397–98). Causation cannot be presumed. Gomez v.
    Dura Mark, Inc., 
    152 Idaho 597
    , 603, 
    272 P.3d 569
    , 575 (2012). The claimant’s burden is to
    prove to a reasonable degree of medical probability that the injury she claims benefits for is
    causally related to an accident occurring in the course of employment. Hart, 
    130 Idaho at 299
    ,
    
    939 P.2d at 1378
    . The claimant must prove causation by expert medical testimony. 
    Id.
    8
    The Commission found that Shubert could not prove that treatment was reasonable
    because Shubert made no improvement from the treatment and provided no reason why the
    treatment after November 21, 2007, was likely to improve her condition. The Commission also
    found Dr. Frizzell’s records did not provide a well-reasoned analysis that connected Shubert’s
    fall at Macy’s to a specific injury and that specific injury to her pain.
    Substantial evidence shows Shubert was not improving from the treatment because none
    of Shubert’s medical records after November 2007 indicated that she was getting better. Even
    though Shubert saw Dr. Thompson for a spinal stimulator trial in 2008, Dr. Frizzell admitted that
    the trial did not improve Shubert’s condition. Further, many of Shubert’s physicians prior to her
    MMI date opined that she was not getting any better with treatment. Shubert herself admitted at
    her hearing and in her appellate brief that her pain was not improving. Thus, the medical records
    and Shubert’s testimony in this case are evidence a reasonable mind could accept to find Shubert
    had not gradually improved. Substantial and competent evidence in this case supports the
    Commission’s finding that Shubert did not improve. Consequently, we affirm the Commission’s
    denial of medical cost reimbursement after November 21, 2007.
    In addition, the Commission found Shubert’s proof of causation for her expenses after the
    Commission’s MMI date was incomplete. Shubert argues that she showed causation through
    referrals for treatment post-MMI with ongoing medical complications. Shubert contends that she
    proved causation with numerous medical reports that showed she had an annular tear.
    The Commission noted that Shubert submitted many medical bills that were not
    associated with any medical records or testimony in this case. Because Shubert did not support
    those bills with medical records or testimony, it is impossible to link those charges with
    reasonable treatment related to Shubert’s fall at Macy’s. Therefore, the Commission properly
    noted Shubert could not recover for those charges.
    The Commission stated that Dr. Frizzell was the only doctor after November 2007 who
    attempted to causally relate Shubert’s treatment to her injury at Macy’s. The Commission found
    Dr. Frizzell’s analysis was incomplete at best because it was not well-reasoned and did not
    connect Shubert’s “accident to a specific injury and this specific injury to her pain, nor any
    medical rational justifying his recommendation in light of Claimant’s history.”
    While Dr. Frizzell does not provide an exhaustive causation analysis, Macy’s and Liberty
    provided no evidence after Dr. Greenwald’s November 2007 MMI opinion that Shubert’s
    9
    ongoing pain was not causally related to her accident. While the Commission found Dr.
    Greenwald persuasive, her opinion focused on medical stability in November 2007, not whether
    any later pain would be causally connected to Shubert’s injury. Dr. Frizzell was a medical expert
    who examined Shubert and linked the accident to her injury and the injury to her pain. Dr.
    Frizzell’s opinion on the cause of Shubert’s pain was consistent with the finding that her back
    pain came from her Macy’s injury. Thus, the Commission incorrectly opined that Shubert failed
    to meet her burden of proof as to causation for Dr. Frizzell’s treatment.
    The Commission also incorrectly focused on whether Dr. Frizzell’s treatment was
    necessary. The Commission stated that Dr. Frizzell had not articulated a medical rationale for
    recommending the spinal stimulator trial and therefore had not proven Shubert’s treatment “was
    reasonably medically necessary.” The Commission also stated that there was no reason why a
    spinal stimulator was likely to improve Shubert’s condition. These statements focused on
    necessity, not whether Dr. Frizzell required the treatment or whether the treatment was within his
    standard of practice.
    “It is for the physician, not the Commission, to decide whether the treatment is required.”
    Sprague, 
    116 Idaho at 722
    , 
    779 P.2d at 397
    . The Commission is only entitled to determine
    whether treatment was reasonable, not whether treatment was necessary. 
    Id. at 721
    , 
    779 P.2d at 396
    . Despite this problem in the Commission’s reasoning, because Shubert did not make any
    gradual improvement from treatment after November 2007, substantial and competent evidence
    supports the Commission’s denial of her medical benefits after November 21, 2007.
    3. Substantial and competent evidence supports the Commission’s finding that Shubert was
    not entitled to temporary disability benefits.
    Injured workers are entitled to temporary disability benefits during a “period of
    recovery.” I.C. § 72-408. This period “ends when the worker is medically stable.” Hernandez,
    
    141 Idaho at 781
    , 
    118 P.3d at
    113 (citing Jarvis v. Rexburg Nursing Ctr., 
    136 Idaho 579
    , 586, 
    38 P.3d 617
    , 624 (2001)). “Medical stability” is synonymous with “maximum medical
    improvement.” 
    Id.
     Once the injured worker is medically stable, she is no longer entitled to
    temporary benefits and must seek permanent disability benefits. 
    Id.
    The Commission found Shubert was not in a period of recovery after November 21,
    2007, so she was not entitled to temporary disability benefits. The Commission found that Dr.
    Greenwald’s records persuasively established a November 2007 medical stability date and
    Shubert’s records did not change that determination. As discussed above, substantial and
    10
    competent evidence supports the Commission’s MMI date. Therefore, Shubert was medically
    stable on November 21, 2007, and the Commission properly determined Shubert is not entitled to
    temporary disability benefits.
    Shubert argues she is entitled to temporary disability benefits because she is still in a
    period of recovery due to her continuing pain and new symptoms. In McGee v. J.D. Lumber, 
    135 Idaho 328
    , 333, 
    17 P.3d 272
    , 277 (2000), we noted that definitions of medical stability in other
    states would inform our analysis. We cited Oregon’s definition of “medically stationary” as “no
    further material improvement would reasonably be expected from medical treatment, or the
    passage of time.” 
    Id.
     (citing Clarke v. SAIF Corp., 
    852 P.2d 208
     (Or. Ct. App. 1993)). We noted
    New Mexico defines “maximum medical improvement” as “the date after which further recovery
    from or lasting improvement to an injury can no longer be reasonably anticipated based upon
    reasonable medical probability as determined by a health care provider.” 
    Id.
     (citing Smith v.
    Cutler Repaving, 
    974 P.2d 1182
    , 1184 (N.M. 1999)). Further, in Arizona “[m]edical stability sets
    the time at which a temporary impairment or disability ends and a determination of a permanent
    disability occurs.” 
    Id.
     (citing Tsosie v. Industrial Comm’n of Arizona, 
    905 P.2d 548
    , 549 (Ariz.
    1995)).
    Under these definitions, a person can be medically stable and still have symptoms and
    pain from her injury as long as no further material improvement is expected with time or
    treatment. After a person is medically stable, the employer no longer compensates her for
    treatment and no longer pays temporary disability benefits. Instead, the employer must pay any
    awarded permanent disability benefits based on the employee’s disability rating. This is exactly
    what happened here. Thus, Shubert’s continued pain is not evidence supporting a lack of medical
    stability.
    4. Substantial and competent evidence supports the Commission’s finding that Shubert was
    entitled to a permanent partial disability rating of 10%.
    A person is permanently disabled “when the actual or presumed ability to engage in
    gainful activity is reduced or absent because of permanent impairment and no fundamental or
    marked change in the future can be reasonably expected.” I.C. § 72-423. The Commission
    evaluates whether a worker is permanently disabled by considering the worker’s ability to
    engage in gainful activity as it is affected by the medical factor of permanent impairment and by
    non-medical factors in Idaho Code section 72-430. I.C. § 72-425. Idaho Code section 72-430
    requires the Commission to consider many factors, including the nature of the physical
    11
    disablement, the employee’s occupation, her age at the time of accident, and her diminished
    ability to compete in an open labor market within a reasonable geographical area considering all
    personal and economic circumstances. The Commission may also consider other relevant factors.
    I.C. § 72-430. The claimant bears the burden of proving she is permanently disabled. Boley v.
    Indus. Special Indem. Fund, 
    130 Idaho 278
    , 281, 
    939 P.2d 854
    , 857 (1997).
    The Commission found Shubert was entitled to permanent disability benefits. The
    Commission found that Shubert had a 10% permanent disability, which included the 5%
    permanent partial impairment that Dr. Greenwald attributed to her accident. The Commission
    noted Shubert’s non-medical factors, but stated that her primary limiting factor was her claimed
    chronic pain. The Commission found Shubert was denied “a sizeable portion of the pre-injury
    labor market” based on Dr. Greenwald’s permanent lifting restriction of 35 pounds coupled with
    her non-medical limitations. The Commission then stated that “[i]n light of the fact Claimant can
    still perform many jobs for which she is best suited, but mindful of that portion of the potential
    job market from which she is excluded by her accident, . . . Claimant has provided she suffers
    permanent disability of 10%, inclusive of her permanent impairment.”
    Shubert argues that she was permanently disabled because she can no longer work.
    Shubert notes her own testimony that she struggled with daily tasks and her husband’s testimony
    that she was constantly in pain. Shubert argues that she should be entitled to a permanent
    disability rating over 10%.
    Despite this conflicting evidence, substantial and competent evidence supports the
    Commission’s finding. The Commission found Shubert’s permanent partial impairment from the
    injury was 5%, which Shubert did not dispute on appeal. While Shubert reported so much pain
    she was incapable of working, Dr. Greenwald gave her a lifting restriction of 35 pounds. Dr.
    Greenwald’s restrictions indicated that Shubert could still work in some capacity, which supports
    the Commission’s finding that she “can still perform many jobs for which she is best suited.”
    Further, Shubert provided no testimony from a vocational expert stating how much of the labor
    market was no longer accessible to her. While Shubert relies on a vocational expert from the
    SSA’s decision, that report was not in evidence before the Commission. She also did not provide
    evidence that clearly indicates a different disability rating. The Commission considered
    Shubert’s physical impairment and non-medical factors, arriving at a 10% permanent disability
    rating based upon that information. The record contains evidence a reasonable mind would
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    accept to support that decision. Thus, substantial and competent evidence supports the
    Commission’s decision.
    C. The Commission did not abuse its discretion when it denied Shubert’s motion for
    reconsideration.
    Shubert also appeals the Commission’s denial of her motion to reconsider. We review the
    Commission’s decision to deny a motion for reconsideration using an abuse of discretion
    standard. Hope v. Indus. Special Indemn. Fund, 
    157 Idaho 567
    , ___, 
    338 P.3d 546
    , 553 (2014).
    In its order denying reconsideration, the Commission reiterated that it found Dr.
    Greenwald persuasive, while recognizing Dr. Frizzell’s opinion that Shubert was not medically
    stable in July of 2008. The Commission noted that it had considered the conflicting medical
    evidence, including Dr. Frizzell’s recommendations and treatments. The Commission stated:
    Dr. Greenwald provided thoughtful, diligent care over a significant period of time,
    much of which Claimant refused outright, or simply failed to follow through on.
    Dr. Greenwald’s records and reasoning for Claimant’s treatment and the date of
    medical stability were discussed below in the Commission’s decision, and found
    persuasive. It is worth noting that although Dr. Frizzell did opine in July of 2008
    that Claimant was not medically stable and was a candidate for a spinal stimulator
    trial, that trial, when conducted by Dr. Thompson, did nothing to alleviate
    Claimant’s symptoms. Although Dr. Frizzell proposed yet more testing, we find,
    on balance, that Dr. Greenwald correctly found that further treatment/testing
    would not be efficacious.
    The Commission noted that Shubert never provided expert testimony about a permanent
    disability rating beyond Dr. Greenwald’s 5% permanent partial impairment rating, so she had not
    proven a higher rating.
    Shubert did not present any legal basis to reverse the Commission’s order. Indeed, the
    Commission’s denial of Shubert’s motion to reconsider simply articulated and bolsters the
    Commission’s reasoning for the findings in its original decision. In short, the Commission found
    Dr. Greenwald persuasive, and Shubert did not provide evidence that could outweigh that
    credible opinion. Thus, we affirm the Commission’s denial of Shubert’s motion to reconsider.
    IV. CONCLUSION
    We affirm the Industrial Commission’s order and denial of Shubert’s motion to
    reconsider. Costs to Respondents.
    Justices EISMANN, J. JONES, W. JONES and HORTON, CONCUR.
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