Tifani Wattenbarger v. A. G. Edwards & Sons ( 2010 )


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  •                  IN THE SUPREME COURT OF THE STATE OF IDAHO
    Docket No. 36245
    TIFANI WATTENBARGER AND JARED           )
    WATTENBARGER, a married couple,         )
    )
    Plaintiffs-Appellants,              )                  Boise, May 2010 Term
    )
    v.                                      )                  2010 Opinion No. 69
    )
    A.G. EDWARDS & SONS, INC., a Missouri )                    Filed: June 28, 2010
    corporation; and GENE GILLETTE, an      )
    individual,                             )                  Stephen W. Kenyon, Clerk
    )
    Defendants-Respondents.             )
    _______________________________________ )
    Appeal from the District Court of the Seventh Judicial District of the State of
    Idaho, Bonneville County. Honorable Gregory S. Anderson, District Judge.
    The order of the district court is affirmed.
    Beard St. Clair Gaffney McNamara Calder, P.A., Idaho Falls, for appellants.
    Michael D. Gaffney argued.
    Hawley Troxell Ennis & Hawley, LLP, Pocatello, for respondents. Howard D.
    Burnett argued.
    ________________________
    J. JONES, Justice.
    Jared and Tifani Wattenbarger appeal the district court‘s order dismissing their case,
    compelling arbitration, and awarding attorney fees and costs to A.G. Edwards & Sons, Inc. and
    Gene Gillette (the respondents). We affirm.
    I.
    Facts and Procedural History
    Tifani first sought financial planning services from A.G. Edwards in March of 1993 when
    she and her then husband, Shan Clement, met with Gillette to open individual retirement
    accounts (IRAs). On March 31, 1993, Tifani signed a new account card that contained the
    following provision above the signature line:
    I hereby adopt the A.G. Edwards and Sons, Inc. Custodian Account
    Agreement; provided, that the Custodial Account Agreement shall be in force if
    and only if this Adoption Agreement is accepted below.
    ....
    By signing this agreement, I acknowledge that this agreement contains a
    binding and enforceable arbitration provision on page 21 in paragraph 13 of
    Article XII of the Custodial Account Agreement.
    Article XII of the custodial account agreement provides, in part:
    (12) The following disclosure is required by various regulatory bodies
    but shall not limit the applicability of the following arbitration provision to any
    controversy claim or issue in any controversy or claim which may arise between
    the Depositor and the Custodian:
    (a) ARBITRATION IS FINAL AND BINDING ON THE PARTIES.
    (b) THE PARTIES ARE WAIVING THEIR RIGHT TO SEEK
    REMEDIES IN COURT, INCLUDING THE RIGHT TO JURY TRIAL.
    (c) PRE-ARBITRATION DISCOVERY IS GENERALLY MORE
    LIMITED     THAN   AND   DIFFERENT  FROM   COURT
    PROCEEDINGS.
    (d) THE ARBITRATORS’ AWARD IS NOT REQUIRED TO
    INCLUDE FACTUAL FINDINGS OR LEGAL REASONING AND
    ANY PARTY’S RIGHT TO APPEAL OR TO SEEK MODIFICATION
    OF RULINGS BY THE ARBITRATORS IS STRICTLY LIMITED.
    (e) THE PANEL OF ARBITRATORS WILL TYPICALLY INCLUDE A
    MINORITY OF ARBITRATORS WHO WERE OR ARE AFFILIATED
    WITH THE SECURITIES INDUSTRY.
    (13) The Depositor agrees and, by carrying any account for the
    Depositor, the Custodian agrees that all controversies between the Depositor
    and the Custodian or any of the Custodian’s present or former officers,
    directors, agents or employees which may arise for any cause whatsoever,
    shall be determined by arbitration. Any arbitration under this agreement
    shall be before the National Association of Securities Dealers, Inc., or the
    New York Stock Exchange, Incorporated, or an arbitration facility provided
    by any other securities exchange of which the Custodian is a member, or the
    American Arbitration Association, or the Municipal Securities Rulemaking
    Board, and in accordance with the rules obtaining of such organization. The
    Depositor may elect in the first instance whether arbitration shall be before
    and in accordance with the rules of one of the aforementioned arbitration
    forums by registered letter or telegram addressed to the Custodian at the
    Custodian’s office in St. Louis, Missouri. If the Depositor fails to notify the
    2
    Custodian of such election as specified within five (5) days after receipt from
    the Custodian of a request to make such election, then the Custodian may
    make such election.
    At least one of the arbitrators appointed to hear any controversy to be settled by
    arbitration shall be currently employed full time by a member organization of the
    New York Stock Exchange, Inc., unless otherwise agreed in writing prior to the
    time of the arbitration.
    This arbitration provision shall apply to any controversy or claim or issue in any
    controversy arising from events which occurred prior, on or subsequent to the
    execution of this arbitration agreement. This arbitration provision shall be
    interpreted according to federal law and the Federal Arbitration Act. The award of
    the arbitrators, or of the majority of them, shall be final, and judgment upon the
    award rendered may be entered into any court, state or federal, having
    jurisdiction.
    In September of 1994, Shan Clement was killed in an accident and Tifani collected a
    $200,000 life insurance policy. Tifani met with Gillette in March of 1995 for advice on investing
    the life insurance proceeds. Specifically, Tifani alleged that she sought advice on investment
    growth accounts to provide for the future college and mission expenses for her two children,
    Mitchell and Kylie. Gillette invested $15,000 for each child in annuity accounts that cannot be
    withdrawn, without severe penalties, until the children reach 59½ years of age. Gillette opened
    another, similar annuity account for each child in the amount of $4,000 in September of 1995.
    Tifani married Jared Wattenbarger in December of 1999. Gillette‘s alleged error was
    discovered by the Wattenbargers in January of 2007 when they met with Jared‘s investment
    advisor to discuss the children‘s impending educational expenses. The Wattenbargers filed suit
    against the respondents on December 20, 2007, alleging professional negligence/malpractice and
    fraud. The respondents appeared and moved to stay the matter and compel arbitration on the
    basis of the custodial account agreement or, in the alternative, to dismiss the claim. The
    Wattenbargers argued that the matter should proceed in district court because the annuities were
    outside the scope of the arbitration clause and, even if they were not, the arbitration clause was
    unconscionable.
    The district court found that the arbitration clause was not unconscionable and that the
    dispute between the parties fell within the scope of the arbitration provision. Consequently, the
    district court granted the motion to dismiss and awarded attorney fees and costs to the
    respondents. The Wattenbargers appealed to this Court, arguing that the district court erred in:
    3
    (1) applying the wrong standard of review to the motion to dismiss; (2) finding that the
    Wattenbargers agreed to arbitrate their claims against the respondents as a matter of law; (3)
    finding that the Wattenbargers‘ claims were within the scope of the arbitration agreement; (4)
    finding that the arbitration clause was not unconscionable; and (5) awarding costs and attorney
    fees to the respondents.
    II.
    Issues on Appeal
    The following issues are presented on appeal: (1) whether this matter is governed by
    federal arbitration law; (2) whether arbitrability can be determined as a matter of law; (3)
    whether the tort claims fall within the scope of the arbitration agreement; (4) whether the
    Wattenbargers are bound by the arbitration agreement; (5) whether the arbitration clause is
    unconscionable; (6) whether the district court should have awarded attorney fees to the
    respondents; and (7) whether the respondents are entitled to an award of attorney fees on appeal.
    III.
    A.
    Standard of Review
    The district court dismissed the claims presented in this case on the respondents‘ Motion
    to Dismiss or, in the Alternative, to Stay and Compel Arbitration. ―Arbitrability is a question of
    law to be decided by the court.‖ Mason v. State Farm Mut. Auto. Ins. Co., 
    145 Idaho 197
    , 200,
    
    177 P.3d 944
    , 947 (2007). Accordingly, we exercise free review over questions of arbitrability
    and may draw our own conclusions from the evidence presented. 
    Id. ―A court reviewing
    an
    arbitration clause will order arbitration unless ‗it may be said with positive assurance that the
    arbitration clause is not susceptible of an interpretation that covers the asserted dispute.‘ Doubts
    are to be ‗resolved in favor of coverage.‘‖ Storey Constr., Inc. v. Hanks, 
    148 Idaho 401
    , 412, 
    224 P.3d 468
    , 479 (2009) (quoting Int’l Assoc. of Firemen, Local No. 672 v. City of Boise, 
    136 Idaho 162
    , 168, 
    30 P.3d 940
    , 946 (2001)).
    Determining the scope of an arbitration clause is a question of contractual interpretation.
    In determining the meaning of a contract, ―[w]hen the language of a contract is clear and
    unambiguous,‖ its meaning and legal effect are questions of law over which we exercise free
    review. Lamprecht v. Jordan, LLC, 
    139 Idaho 182
    , 185, 
    75 P.3d 743
    , 746 (2003). ―A contract is
    ambiguous if it is reasonably subject to conflicting interpretations,‖ which will render
    interpretation of the contract a question of fact. 
    Id. at 185–86, 75
    P.3d at 746–47. The relevant
    4
    inquiry in determining whether a contract is ambiguous is the meaning intended by the parties at
    the time of contracting, not at some future time. 
    Id. at 185, 75
    P.3d at 746.
    When reviewing the district court‘s findings on unconscionability, we must accept the
    factual findings as true if supported by substantial and competent evidence. Lovey v. Regence
    Blueshield of Idaho, 
    139 Idaho 37
    , 41, 
    72 P.3d 877
    , 881 (2003). The determination of whether a
    contractual provision is unconscionable under the facts as found is a question of law over which
    this Court exercises free review. 
    Id. B. Governing Law
            There is a dispute between the parties about which law governs the interpretation of the
    arbitration agreement and which law governs the contract as a whole. The Wattenbargers argue
    that the Federal Arbitration Act (FAA) applies and, under the act, an arbitration clause is only
    applicable to claims arising from the contract in which it is contained. Traditionally, the FAA
    applies in all cases in which the underlying transaction affects interstate commerce. Moore v.
    Omnicare, Inc., 
    141 Idaho 809
    , 815, 
    118 P.3d 141
    , 147 (2005) (citing 9 U.S.C. § 2 (2003)).
    However, where the parties have explicitly agreed to the application of Idaho‘s Uniform
    Arbitration Act (UAA), it will govern ―as the substantive law in arbitration.‖ 
    Id. In this case,
    there is no agreement between the parties that the UAA should apply and, in fact, they explicitly
    agreed that the FAA should apply to the agreement. Accordingly, the FAA applies to all
    substantive issues concerning arbitration because of the parties‘ agreement and because the sale
    of securities, such as IRAs and annuities, is a transaction in interstate commerce. See Reece v.
    U.S. Bancorp Piper Jaffray, Inc., 
    139 Idaho 487
    , 490, 
    80 P.3d 1088
    , 1091 (2003) (―Despite the
    parties and activities residing primarily within the same state, securities transactions still involve
    interstate commerce.‖).1
    The Wattenbargers contend that because the FAA applies, the district court erred in
    granting the respondents‘ motion to dismiss based on section 2 of the FAA and the Sixth Circuit
    Court of Appeals‘ decision in Glazer v. Lehman Bros., 
    394 F.3d 444
    (6th Cir. 2005). Section 2 of
    the FAA provides:
    1
    This Court has also noted that the distinction between state and federal substantive arbitration law is largely a
    distinction without a difference, and has often applied the UAA even in the face of an agreement to apply the FAA
    because the applicable legal principles are one and the same. 
    Mason, 145 Idaho at 200
    n.1, 177 P.3d at 947 
    n.1.
    5
    A written provision in any . . . contract evidencing a transaction involving
    commerce to settle by arbitration a controversy thereafter arising out of such
    contract or transaction, or the refusal to perform the whole or any part thereof, or
    an agreement in writing to submit to arbitration an existing controversy arising
    out of such a contract, transaction, or refusal, shall be valid, irrevocable, and
    enforceable, save upon such grounds as exist at law or in equity for the revocation
    of any contract.
    9 U.S.C. § 2. The court in Glazer, in turn, held that an arbitration provision is not a separate
    contract from the contract in which it is contained and an arbitration provision is only separable
    in the sense that its validity may be considered separately from the validity of the contract as a
    
    whole. 394 F.3d at 453–54
    .
    The Wattenbargers somehow contend that Glazer and section 2 of the FAA, taken
    together, require an arbitration clause to be contained in the agreement out of which the dispute
    arises. We are unable to reach this conclusion based on the authority presented. The Glazer
    court, while holding that an arbitration provision contained in a contract is not a separate and
    distinct contract, in no way indicated that an arbitration provision contained in one agreement
    cannot apply to a dispute arising from another.2 Furthermore, while the language of section 2
    provides that an agreement to arbitrate claims arising out of a contract involving commerce is
    valid and enforceable, section 2 does not provide that the parties cannot enter into an agreement
    to arbitrate all future claims between them, including those arising from subsequent transactions
    or contracts. Accordingly, the Wattenbargers‘ arguments based on the application of the FAA are
    without merit.
    All other issues raised by the Wattenbargers deal with the validity and scope of the
    contract itself and require the interpretation of contractual terms. Issues of substantive law
    concerning the interpretation of a contract and defenses to enforcement of a contract are matters
    of state law. See First Options of Chicago, Inc. v. Kaplan, 
    514 U.S. 938
    , 944 (1995) (―When
    deciding whether the parties agreed to arbitrate a certain matter . . . courts generally . . . should
    2
    The Wattenbargers also cite Battaglia v. McKendry, 
    233 F.2d 720
    (3d Cir. 2000), and Alticor, Inc. v. National
    Union Fire Insurance Co., 
    411 F.3d 669
    (6th Cir. 2005), in support of their argument that federal law requires a
    claim that is subject to arbitration to arise out of the agreement in which the arbitration clause is contained.
    However, the arbitration provision at issue in both of those cases contained language limiting arbitration to claims
    arising out of those agreements, and the courts in no way indicated that their limited reading of the arbitration clause
    was based on section 2 of the FAA or the Glazer rationale. Alticor, 
    Inc., 411 F.3d at 670
    ; 
    Battaglia, 233 F.3d at 723
    .
    As discussed below, the language of the arbitration provision at issue in this case is much broader. Accordingly, we
    do not find Battaglia and Alticor, Inc. persuasive.
    6
    apply ordinary state-law principles that govern the formation of contracts.‖). Thus, state law will
    apply to all other issues presented in this matter.
    C.
    Determination of Arbitrability as a Matter of Law
    The Wattenbargers argue that the district court failed to properly apply the summary
    judgment standard to the respondents‘ motion to dismiss and, as a result, improperly dismissed
    the matter because the case could not be dismissed as a matter of law. The Wattenbargers
    contend that they raised several factual questions that must be resolved in their favor and against
    arbitrability of their claims. The respondents argue that even if the district court was required to
    convert the motion to dismiss into a motion for summary judgment and failed to do so, that
    failure did not constitute reversible error because the standard of review is the same.
    The respondents‘ motion should have been treated as one for summary judgment. Despite
    the fact that the respondents captioned their motion as one to dismiss or compel arbitration, the
    dismissal motion, in essence, is also a motion to compel arbitration. This Court treats mislabeled
    claims according to their substance in civil cases. Carroll v. MBNA America Bank, N.A., 
    148 Idaho 261
    , 268, 
    220 P.3d 1080
    , 1087 (2009). Accordingly, any relief resulting from the
    respondents‘ motion should have been treated as a decision on a motion to compel arbitration.
    When ruling on a motion to compel arbitration, the district court applies the same standard as if
    ruling on a motion for summary judgment. See, e.g., Kaneff v. Delaware Title Loans, Inc., 
    587 F.3d 616
    , 620 (3d Cir. 2009) (―A district court decides a motion to compel arbitration under the
    same standard it applies to a motion for summary judgment. . . . On appeal, a ‗question
    concerning the applicability and scope of an arbitration agreement‘ is subject to de novo review.‖
    (quoting Harris v. Green Tree Fin. Corp., 
    183 F.3d 173
    , 176 (3d Cir. 1999))); Cox v. Ocean
    View Hotel Corp., 
    533 F.3d 1114
    , 1119 (9th Cir. 2008); Tenn. Health Mgm’t, Inc. v. Johnson,
    No. 1080762, 
    2010 WL 1424018
    , at *4 (Ala. April 9, 2010) (―A motion to compel arbitration is
    analogous to a motion for summary judgment.‖). This is because issues of arbitrability are
    questions of law. 
    Mason, 145 Idaho at 200
    , 177 P.3d at 947. As a result, this Court is free to
    draw its own conclusions from the evidence presented concerning arbitrability. 
    Id. Accordingly, when determining
    arbitrability, the court may consider all evidence before it and determine
    whether the controversy is arbitrable as a matter of law.
    7
    When reviewing the grant of a motion for summary judgment, we apply the same
    standard used by the district court in ruling on the motion. Van v. Portneuf Med. Ctr., 
    147 Idaho 552
    , 556, 
    212 P.3d 982
    , 986 (2009). ―Summary judgment is properly granted when ‗the
    pleadings, depositions, and admissions on file, together with the affidavits, if any, show that
    there is no genuine issue as to any material fact and that the moving party is entitled to judgment
    as a matter of law.‖‘ 
    Id. (quoting Idaho R.
    Civ. P. 56(c)). We must construe the record in favor of
    the nonmoving party, drawing all reasonable inferences in that party‘s favor. 
    Id. If we find
    that
    reasonable minds could differ on conclusions drawn from the evidence presented, the motion
    must be denied. 
    Id. The burden of
    demonstrating the absence of a genuine issue of material fact
    is on the moving party. 
    Id. If the moving
    party has demonstrated the absence of a question of material fact, the
    burden shifts to the nonmoving party to demonstrate an issue of material fact that will preclude
    summary judgment. Idaho R. Civ. P. 56(e); Kiebert v. Goss, 
    144 Idaho 225
    , 228, 
    159 P.3d 862
    ,
    865 (2007). The nonmoving party must come forward with evidence, by affidavit or otherwise,
    that contradicts the evidence submitted by the moving party in order to survive summary
    judgment. 
    Kiebert, 144 Idaho at 228
    , 159 P.3d at 865. The district court is not required to search
    the record for evidence of an issue of material fact; it is the nonmoving party‘s burden to bring
    that evidence to the court‘s attention. Vreeken v. Lockwood, Eng’g, B.V., 
    148 Idaho 89
    , 103–04,
    
    218 P.3d 1150
    , 1164–65 (2009). A mere scintilla of evidence is not enough to create a question
    of fact that will preclude summary judgment. Callies v. O’Neal, 
    147 Idaho 841
    , 846, 
    216 P.3d 130
    , 135 (2009).
    Thus, if the district court found that the respondents met their burden, the Wattenbargers
    were required to present more than a scintilla of evidence demonstrating the existence of a
    question of fact that must be resolved in their favor. This standard allows the district court and
    this Court to determine arbitrability as a matter of law under the summary judgment standard.
    Consequently, the district court‘s finding of arbitrability as a matter of law does not constitute
    reversible error unless the record contains evidence that indicates the agreement to arbitrate is
    invalid or the claims presented are not within the scope of the arbitration clause. The
    Wattenbargers have identified two issues that they contend preclude a finding of arbitrability: (1)
    whether the custodial account agreement produced by the respondents is actually the one
    8
    referenced in the new account card; and (2) whether the terms of the custodial account agreement
    are ambiguous, making its interpretation a question of fact.
    1.
    Authenticity of the Agreement
    Questions concerning the authenticity of the custodial account agreement do not require
    the district court to infer that the arbitration agreement is invalid. The respondents produced
    three key pieces of evidence that remove the authenticity of the agreement from the realm of
    factual dispute: (1) the affidavit of Gene Gillette; (2) the new account card; and (3) the custodial
    account agreement. Gillette‘s affidavit notes that Tifani signed a new account card when she
    decided to open an IRA with A.G. Edwards and that signing such a card was A.G. Edwards‘
    standard procedure. The new account card signed by Tifani was attached to the affidavit as
    Exhibit A. The new account card provides that, by signing the card, the signatory is bound by an
    arbitration clause contained in the custodial account agreement. Tifani‘s signature appears below
    this statement in the copy of the agreement provided by Gillette. While Tifani alleges that she
    does not remember signing this document, she does not argue that she did not sign it, nor has she
    produced any evidence indicating that she did not sign it. Tifani also alleges that she does not
    remember being provided with or reviewing the custodial account agreement. The custodial
    account agreement was provided as Exhibit B to Gillette‘s affidavit. Page 21, article XII,
    paragraph 13 of that agreement provides that any and all claims arising out of the relationship
    between the respondents and Tifani shall be arbitrated. The agreement indicates the form was
    adopted by A.G. Edwards in 1988, meaning that, unless superseded by a subsequent agreement,
    it was in effect in 1993 when Tifani signed the new account card.
    The Wattenbargers argue that there is a question of fact that must be resolved in their
    favor because of the print quality of the new account card that was produced. They argue that the
    number 12 appears after the word ―paragraph‖ in the account card, which, if true, would mean
    that the account card refers to a provision of the custodial account agreement containing general
    disclosures about arbitration without any agreement to arbitrate. The Wattenbargers contend that,
    based on this reading, it is possible that the custodial account agreement provided is the incorrect
    version. They provide no other evidence that the document provided by the respondents is not
    the document referenced in the new account card.
    9
    Given the evidence surrounding the agreement produced and the new account card, the
    Wattenbargers have failed to raise any questions concerning the validity of the agreement that
    must be resolved in their favor. The quality of the new account card produced is sufficient to
    show that it refers to a provision of article XII of the custodial account agreement that appears on
    page 21. There are three paragraphs of article XII on page 21—paragraphs 11, 12, and 13. The
    paragraph number on the new account card could be either a 12 or a 13, although it does appear
    to be a 13. Given the disclosures made in the new account card and the context in which they are
    made, it was not unreasonable for the district court to conclude that new account card referred to
    paragraph 13 because that paragraph contained the arbitration clause. Further, because the new
    account card adopts the entire custodial account agreement, all provisions of the arbitration
    clause are part of the new account card. In addition, the custodial account agreement produced
    was in effect at the time the new account card was signed. Accordingly, merely raising a general
    question about the print quality of a copy is the type of mere scintilla of evidence insufficient to
    meet the summary judgment burden. Because the whole agreement was adopted, it is irrelevant
    whether the number in the card is a 12 or a 13 because Tifani is bound by both provisions. As a
    result, the Wattenbargers have failed to show that the district court erred in determining the copy
    of the custodial account agreement was authentic.
    2.
    Ambiguity of the Contract
    The language of the agreement entered into between Tifani and A.G. Edwards does not
    create an ambiguity that must be resolved in the Wattenbargers‘ favor. In order for the
    interpretation of a contract to become a question of fact, its language must be ambiguous.
    Lamprecht, 139 Idaho at 
    185, 75 P.3d at 746
    . A contract is ambiguous if it is reasonably subject
    to conflicting interpretations. 
    Id. The Wattenbargers argue
    that the custodial account agreement
    is ambiguous because of the use of quotation marks around the term ―account‖ in the contract.
    They argue that the use of quotations marks, along with references to Internal Revenue Code
    section 408(a), indicates the intention that the agreement only apply to IRAs. They attempt to
    bolster this argument by pointing out that there is no other definition of ―account‖ in the
    agreement.
    Any potential ambiguity in the use of the term ―account‖ will not render the arbitration
    clause ambiguous. Even if the term ―account‖ was meant only to refer to IRAs, the use of that
    10
    term is irrelevant in deciding whether the Wattenbargers‘ claims are arbitrable. The relevant
    portion of the custodial account agreement, paragraph 13 of article XII, provides that ―all
    controversies between the Depositor [Tifani] and the Custodian [A.G. Edwards] or any of the
    Custodian‘s present or former . . . agents or employees which may arise for any cause
    whatsoever, shall be determined by arbitration.‖ The only use of the term ―account‖ within that
    paragraph is in the phrase ―by carrying an account for the Depositor [Tifani]‖ in describing when
    A.G. Edwards will become bound by the agreement. Otherwise, the plain language of the
    agreement states that all claims between Tifani and the respondents will be subject to arbitration
    regardless of whether they arise from Tifani‘s accountholder status. As a result, the claim
    presented in this matter is subject to arbitration regardless of the meaning of the term ―account‖
    because Tifani has fulfilled the conditions of the arbitration clause by opening an A.G. Edwards
    IRA. By fulfilling that condition, all claims between Tifani and the respondents are subject to
    arbitration under the plain language of the clause. Accordingly, any confusion over the context of
    the term ―account‖ does not create an inference that the claim presented is not within the scope
    of the arbitration agreement.
    3.
    The respondents were successful in producing sufficient evidence of the existence of an
    agreement to arbitrate disputes arising between themselves and the Wattenbargers. The
    Wattenbargers have failed to produce any evidence of a question of fact that must be resolved in
    their favor. Accordingly, it was not reversible error for the district court to rule in the
    respondents‘ favor and we may freely review the issue of arbitrability.
    D.
    Arbitrability
    The Wattenbargers‘ claims are subject to arbitration under the plain language of the
    arbitration clause. ―A court reviewing an arbitration clause will order arbitration unless ‗it may
    be said with positive assurance that the arbitration clause is not susceptible of an interpretation
    that covers the asserted dispute.‘ Doubts are to be ‗resolved in favor of coverage.‘‖ 
    Hanks, 148 Idaho at 412
    , 224 P.3d at 479 (quoting Int’l Assoc. of 
    Firemen, 136 Idaho at 168
    , 30 P.3d at 946).
    The Wattenbargers argue that regardless of the language used in the arbitration clause, their tort
    claims are not subject to arbitration under our holding in Lovey v. Regence Blueshield of Idaho,
    
    139 Idaho 37
    , 
    72 P.3d 877
    (2003), which they contend requires the claims to be ―arising out of or
    11
    relating to the contract‖ that contains the arbitration clause. Because the contract that contained
    the clause in this case concerned IRAs and the tort claims presented are based on a separate
    contract for the provision of annuities, the Wattenbargers contend that their claims do not fall
    within the scope of the clause.
    The Wattenbargers‘ reliance on Lovey is misplaced because of the language of the
    arbitration clause at issue in that case. In Lovey, the arbitration clause read: ―Any controversy or
    claim arising out of or relating to this Policy, or the breach thereof, shall be settled by arbitration
    in accordance with the applicable rules of the American Arbitration Association . . . .‖ 
    Id. at 44, 72
    P.3d at 884 (emphasis added). Our holding in Lovey was based on this language, and the
    holdings of other courts that we reviewed in reaching our decision were based on the same or
    similar language. 
    Id. at 46–48, 72
    P.3d at 886–88. In contrast, the arbitration clause at issue in
    this matter provides: ―all controversies between the Depositor [Tifani] and the Custodian [A.G.
    Edwards] or any of the Custodian‘s present or former . . . agents or employees which may arise
    for any cause whatsoever, shall be determined by arbitration.‖
    The Lovey holding does not affect our interpretation of this clause because the language
    used is much broader than that in Lovey. The clause at issue here, unlike the one in Lovey, does
    not contain the ―arising out of or related to‖ language; instead, it makes clear that all claims,
    whether or not related to the contract, are subject to arbitration. The key provision of the clause
    at issue here is ―all controversies between the Depositor and the Custodian,‖ meaning that the
    key relationship for determining the scope of the contract is not of the claim to the contract, but
    of the parties to each other. As a consequence, because Tifani and the respondents are both
    parties to the claim, it is a controversy between the depositor and the custodian that falls within
    the scope of the clause. Thus, unless the arbitration clause is invalid for some reason, the claims
    presented in this case fall within the scope of the clause and are subject to arbitration.
    E.
    Binding Effect of the Agreement
    The Wattenbargers argue that Tifani‘s claims are not subject to arbitration because she
    did not sign the custodial account agreement that contains the clause. This argument ignores
    well-established Idaho law. In Loomis v. Cudahy, this Court held that the terms of another
    agreement not signed by the parties can be incorporated into the signed agreement by reference
    when the unsigned terms are readily available for inspection by the parties. 
    104 Idaho 106
    , 118–
    12
    19, 
    656 P.2d 1359
    , 1371–72 (1982). The new account card signed by Tifani makes clear
    reference to the portion of the custodial account agreement that contains the arbitration clause.
    Furthermore, as noted above, there is no evidence that Tifani was not provided with the custodial
    account agreement or that it was not available to her. Thus, Tifani is bound by the arbitration
    clause even though it is not contained in the signed agreement.
    The Wattenbargers also argue that Jared Wattenbarger has a claim against the
    respondents because Tifani and Jared merged their investments, rendering them community
    property. As a result, the Wattenbargers contend that Jared‘s claims are not subject to arbitration
    because he was not a signatory of the agreement between Tifani and the respondents. The district
    court rejected this argument based on our holding in Dan Wiebold Ford, Inc. v. Universal
    Computer Consulting Holding, Inc., 
    142 Idaho 235
    , 
    127 P.3d 138
    (2005). In that case, we cited a
    Michigan case as authority for the proposition that where one spouse bases his or her legal rights
    on a contract entered into by another spouse, the nonsignatory spouse is bound by the terms of
    the contract, including an arbitration clause. 
    Id. at 242–43, 127
    P.3d at 145–46.
    The Wattenbargers do not dispute this holding, but instead argue that it is inapplicable in
    this case because Jared and Tifani were not married at the time the agreement with the
    respondents was executed. They provide no authority in support of this argument, only noting
    that it stands to reason that spousal agency cannot reach so far into the past. As adequately
    pointed out by the respondents and the district court, the Wattenbargers‘ argument would
    produce an absurd result. The essence of the Wattenbargers‘ argument is that a party whose legal
    rights are solely based on an agreement signed by another is not subject to the terms of that
    agreement if he had no relationship with the signatory party at the time the agreement was
    executed. As the district court noted ―[t]he same rationale would apply in a situation where a
    plaintiff attempts to avoid arbitration by naming a co-plaintiff who did not sign the arbitration
    agreement.‖ Accordingly, in the absence of any authority supporting their argument, and because
    of the absurd result it would produce, we affirm the district court‘s finding that both parties are
    bound by the arbitration agreement.
    F.
    Unconscionability
    The Wattenbargers argue that even if their claims fall within the scope of the arbitration
    clause, their claims are not subject to arbitration because the arbitration clause is unconscionable.
    13
    Equitable principles allow a court to intervene to change the terms of a contract in the face of
    evidence of unconscionable conduct serious enough to justify court interference. 
    Lovey, 139 Idaho at 41–42
    , 72 P.3d at 881–82. In order for a contractual provision to be voided for
    unconscionability, it must be both procedurally and substantively unconscionable. 
    Id. at 42, 72
    P.3d at 882. Procedural unconscionability concerns the bargaining process leading to the
    formation of a contract while substantive unconscionability focuses on the contract‘s terms. 
    Id. Procedural unconscionability exists
    ―when the contract ‗was not the result of free
    bargaining between the parties.‘‖ 
    Id. (quoting N.W. Pipeline
    Corp. v. Forrest Weaver Farm, Inc.,
    
    103 Idaho 180
    , 183, 
    646 P.2d 422
    , 425 (1982)). Indicators of procedural unconscionability
    generally include a lack of voluntariness and a lack of knowledge. 
    Id. Indicators of lack
    of
    voluntariness include ―the use of high-pressure tactics, coercion, oppression or threats short of
    duress.‖ 
    Id. A lack of
    voluntariness can be shown by an imbalance in bargaining power resulting
    from the non-negotiability of the stronger party‘s terms and the inability to contract with another
    party due to time, market pressures, or other factors. 
    Id. Indicators of a
    lack of knowledge
    include a ―lack of understanding regarding the contract terms arising from the use of
    inconspicuous print, ambiguous wording, or complex legalistic language; the lack of opportunity
    to study the contract and inquire about its terms; or disparity in sophistication, knowledge, or
    experience of the parties.‖ 
    Id. The focus of
    substantive unconscionability is solely on the terms of the contractual
    provision at issue. 
    Id. A provision is
    substantively unconscionable if it is a bargain no reasonable
    person would make or that no fair and honest person would accept. 
    Id. If a contract
    term is one-
    sided or oppressive, it may be substantively unconscionable. 
    Id. In determining whether
    a term is
    unconscionable, a court must consider ―the purpose and effect of the terms at issue, the needs of
    both parties and the commercial setting in which the agreement was executed, and the
    reasonableness of the terms at the time of contracting.‖ 
    Id. at 42–43, 72
    P.3d at 882–83.
    We found unconscionability sufficient to invalidate a contractual limitation of liability in
    Walker v. American Cynamid Co., 
    130 Idaho 824
    , 
    948 P.2d 1123
    (1997). In that case, we found
    procedural unconscionability because Walker had no opportunity to bargain with American
    Cynamid concerning the terms contained on a product label, he lacked knowledge of the terms
    because they were ambiguous, and American Cynamid had superior knowledge of the contract
    terms. 
    Id. at 830–31, 948
    P.2d at 1129–30. We also found substantive unconscionability because
    14
    the ambiguity in the terms of the label resulted in an unfair surprise to Walker because a
    reasonable purchaser would have expected the type of damages he suffered to be recoverable. 
    Id. at 831, 948
    P.2d at 1130.
    We refused to invalidate an arbitration clause in an insurance contract on the basis of
    unconscionability in Lovey. In that case, the district court found procedural unconscionability
    based on the fact that the clause was in an adhesion contract3 and, due to market forces in the
    insurance industry, Lovey lacked the ability to shop around for an insurance policy with more
    favorable terms. 
    Lovey, 139 Idaho at 43
    , 72 P.3d at 883. The district court also based its finding
    of procedural unconscionability on the fact that Lovey was not given the opportunity to read the
    contract before signing it. 
    Id. at 44, 72
    P.3d at 884. Finally, the district court‘s finding of
    procedural unconscionability was based on the fact that the arbitration clause was on the twenty-
    first page of a twenty-five-page contract. 
    Id. We rejected those
    findings because they lacked
    support in the record. 
    Id. We found that
    the record contained no evidence that other insurers used
    similar clauses, that Lovey had asked for a copy of the arbitration agreement or asked any
    questions concerning its terms, that the arbitration clause was written in confusing or unclear
    language, or that an arbitration clause is required to be found at any specific location in a
    contract in order to be valid. 
    Id. at 43–45, 72
    P.3d at 883–85. As a result, this Court held that the
    arbitration clause was valid and remanded the case for arbitration. 
    Id. at 49, 72
    P.3d at 889.
    The district court in this case found that the arbitration clause was neither procedurally
    nor substantively unconscionable. The district court rejected an argument for procedural
    unconscionability because it found the issue was controlled by Lovey. The Wattenbargers argued
    that the clause was procedurally unconscionable because it was contained in an adhesion
    contract, Tifani did not understand the clause, and Tifani did not have an opportunity to read and
    study the contract. The district court rejected these arguments based on Lovey because the record
    did not reflect that Tifani was unable to open an IRA elsewhere or that she had ever asked for a
    copy of the arbitration clause or asked questions about it. The court also rejected an argument for
    procedural unconscionability based on the fact that the clause would prevent Tifani‘s children
    from pursuing their claims, despite their infancy at the time the agreement was signed. The
    3
    An adhesion contract is a standardized contract drafted by the more powerful party when the parties are of unequal
    bargaining strength and presented to the weaker party on a take-it-or-leave-it basis. 
    Lovey, 139 Idaho at 43
    , 72 P.3d
    at 883.
    15
    district court refused to consider this argument because the children were not parties to the
    litigation. The Wattenbargers also argued that the clause was substantively unconscionable
    because it required a member of the New York Stock Exchange to be involved in the arbitration,
    resulting in bias in favor of the respondents. The district court rejected this argument because the
    Wattenbargers failed to present any evidence of potential bias. The Wattenbargers also based
    their substantive unconscionability argument on the clauses‘ effects on Tifani‘s children. The
    district court again rejected this argument because the children were not parties to the action.
    The Wattenbargers reassert their district court arguments on appeal, along with additional
    arguments focused on the manner in which the agreement was entered and the public policy
    implications of upholding the agreement. First, the Wattenbargers reassert their argument that it
    is inappropriate to give effect to an arbitration clause that is incorporated by reference into
    another agreement signed by the parties. The Wattenbargers cite no authority for this
    proposition, and it is against the great weight of authority from other jurisdictions.4 As for the
    procedural unconscionability arguments asserted by the Wattenbargers, we reject those
    arguments for the same reason they were rejected in Lovey. First, the Wattenbargers point to no
    evidence in the record that Tifani was precluded by market pressures from seeking an IRA or
    other financial planning services from another firm. Second, there is no indication in the record
    that Tifani ever asked to see the custodial agreement or that she asked any questions about its
    terms. Third, the plain language of the arbitration clause demonstrates that it does not use overly
    complex or legalistic language. The clause provides: ―all controversies between the Depositor
    [Tifani] and the Custodian [A.G. Edwards] or any of the Custodian‘s present or former . . .
    4
    See, e.g., World Rental & Sales, LLC v. Volvo Const. Equip. Rents, Inc., 
    517 F.3d 1240
    , 1245 (11th Cir. 2008) (―It
    is clear, however, that an arbitration clause can be incorporated even if the relevant incorporation language does not
    specifically refer to it.‖); Ibeto Petrochemical Indus., Ltd. v. M/T Beffen, 
    475 F.3d 56
    , 63 (2d Cir. 2007) (―We long
    have held that ‗a broadly-worded arbitration clause which is not restricted to the immediate parties may be
    effectively incorporated by reference into another agreement.‘‖ (quoting Progressive Cas. Ins. Co. v. C.A.
    Reaseguradora Nacional de Venezuela, 
    991 F.2d 42
    , 48 (2d Cir. 1993))); Seborowski v. Pittsburgh Press Co., 
    188 F.3d 163
    , 169–70 (3d Cir. 1999) (holding that arbitration was appropriate where the ERISA plan incorporated by
    reference terms of a supplemental agreement, which included an arbitration clause); R.J. O’Brien & Assocs. v.
    Pipkin, 
    64 F.3d 257
    , 261 (7th Cir. 1995) (contract did not need to contain an explicit arbitration clause if it validly
    incorporated by reference an arbitration clause in another document); ISP.com, LLC v. Theising, 
    805 N.E.2d 767
    ,
    776 (Ind. 2004) (―There is no requirement that an arbitration clause be included in all potentially relevant documents
    to be binding if it covers the dispute at hand.‖); MS Credit Center, Inc. v. Horton, 
    926 So. 2d 167
    , 177 (Miss. 2006)
    (finding that Borrower‘s allegations that she did not read the arbitration agreement, which was executed as separate
    document in connection with loan transaction, and that the arbitration agreement was not brought to her attention or
    explained to her, did not establish the arbitration agreement was procedurally unconscionable); Helen Whiting, Inc.
    v. Trojan Textile Corp., 
    121 N.E.2d 367
    , 371 (N.Y. 1954); 4 AM. JUR. 2D Alternative Dispute Resolution § 52
    (2009).
    16
    agents or employees which may arise for any cause whatsoever, shall be determined by
    arbitration.‖ This provision states in plain language that all claims Tifani might have against the
    respondents are subject to arbitration. Fourth, had Tifani read the custodial agreement, the
    arbitration provisions are clearly set off from the rest of the provisions of the agreement in a
    different type and font. As we noted in Lovey, an arbitration clause does not have to appear in
    any particular place in the agreement. Accordingly, under Lovey, the district court‘s finding that
    the agreement to arbitrate is not procedurally unconscionable is affirmed. As a result, the clause
    cannot be voided on the basis of unconscionability because it is not both procedurally and
    substantively unconscionable. Consequently, we find that the agreement to arbitrate is not
    unconscionable without reaching the issue of substantive unconscionably.
    G.
    Statutory Unconscionability/Idaho Consumer Protection Act
    The Wattenbargers also argue that the arbitration clause should not be enforced because it
    is unconscionable as a matter of statutory law. The Wattenbargers argue that the arbitration
    clause is unconscionable because it constitutes an ―[u]nconscionable method[], act[] or
    practice[]‖ as defined in Idaho Code section 48-603C. Section 48-603C provides that an
    ―unconscionable method, act or practice violates the‖ Consumer Protection Act if it occurs
    ―before, during, or after the conduct of trade or commerce.‖ I.C. § 48-603C(1). Factors in
    determining unconscionability under the act include: (1) knowing exploitation of some mental or
    physical weakness of the consumer; (2) charging a grossly excessive price for goods or services;
    (3) knowing inducement of the consumer to enter into a one-sided transaction favoring the seller;
    and (4) conduct or a pattern of conduct that would offend the public conscience. I.C. § 48-
    603C(2). The Wattenbargers argue that A.G. Edwards, in entering into the arbitration agreement
    with Tifani, engaged in conduct that is prohibited by section 48-603C. Specifically, the
    Wattenbargers argue that the breadth of the agreement and potential arbitrator bias render the act
    of offering the agreement an unconscionable behavior under the statute. Although it is unclear
    exactly what relief the Wattenbargers are seeking on the basis of this statutory argument, it
    appears that they are asking this Court to invalidate the clause on the basis of their potential
    statutory cause of action.
    Regardless of the relief the Wattenbargers are seeking, the statutory argument will not be
    addressed because it was raised for the first time before this Court. ―Appellate court review is
    17
    limited to the evidence, theories and arguments that were presented . . . [in the district court].‖
    Meyers v. Hansen, 
    148 Idaho 283
    , 292, 
    221 P.3d 81
    , 90 (2009) (quoting Obenchain v. McAlvain
    Constr., Inc., 
    143 Idaho 56
    , 57, 
    137 P.3d 443
    , 444 (2006)). In order to preserve an issue for
    appeal, the issue must be raised in the district court. St. Alphonsus Diversified Care, Inc. v. MRI
    Assocs., LLP, 
    148 Idaho 479
    , 491, 
    224 P.3d 1068
    , 1080 (2009). This is because the district court
    must rule on an issue before it can be presented for appeal. 
    Id. We do not
    review an issue unless
    the parties can point to an adverse ruling on that issue in the record. 
    Id. Appellate courts follow
    this rule because it would be unfair to overrule the district court on issues not presented to it on
    which it did not have an opportunity to rule. See Gasstop Two, LLC v. Seatwo, LLC, 
    225 P.3d 1072
    , 1076 (Wyo. 2010). Accordingly, we will not address the statutory issue raised by the
    Wattenbargers.
    Even though we freely review the issue of unconscionability, 
    Lovey, 139 Idaho at 41
    , 72
    P.3d at 881, and freely review issues of statutory construction, Kelso & Irwin, P.A. v. State Ins.
    Fund, 
    134 Idaho 130
    , 134, 
    997 P.2d 591
    , 595 (2000), it is inappropriate for the Wattenbargers to
    raise new theories on appeal that were not pursued below. The Wattenbargers freely admit that
    they did not raise this issue in the district court, but argue that it is appropriate for us to review
    the issue because of our power to freely review statutes. This argument is unavailing because the
    statutory issue must be raised in district court before we may review it. As a result, because the
    district court did not rule on the issue presented, we will not address it.
    H.
    Attorney Fees in District Court
    Finally, the Wattenbargers argue that the district court erred in awarding the respondents
    attorney fees. The Wattenbargers argue that the district court: (1) failed to adequately perceive
    the award of attorney fees as a matter of discretion; (2) erred in determining the respondents
    were prevailing parties; (3) incorrectly determined that there was a basis to award fees; and (4)
    awarded excessive fees. Determination of prevailing party status and the amount of a fee award
    are matters within the discretion of the district court. Jorgensen v. Coppedge, 
    148 Idaho 536
    ,
    538, 
    224 P.3d 1125
    , 1127 (2010). In determining whether the district court abused its discretion,
    we consider whether the district court: (1) perceived the issue as one of discretion; (2) acted
    within the bounds of its discretion and consistent with applicable legal standards and (3) reached
    18
    its decision through the exercise of reason. 
    Id. We will only
    reverse the district court‘s decision
    on prevailing party status in the rarest of circumstances. 
    Id. The prevailing party
    in an action, in some situations, is entitled to an award of
    discretionary costs and attorney fees. Idaho R. Civ. P. 54(d)(1); 
    Jorgensen, 148 Idaho at 538
    , 224
    P.3d at 1127. Idaho Rule of Civil Procedure 54(d)(1) guides the district court‘s determination of
    prevailing party status. 
    Jorgensen, 148 Idaho at 538
    , 224 P.3d at 1127. It provides that ―[i]n
    determining which party to an action is the prevailing party and entitled to [attorney fees], the
    [district] court shall in its sound discretion consider the final judgment or result of the action in
    relation to the relief sought by the respective parties.‖ Idaho R. Civ. P. 54(d)(1)(B). In order for
    the prevailing parties to be entitled to attorney fees, they must demonstrate that entitlement under
    the provisions of a governing statute or contract. Idaho R. Civ. P. 54(e)(1).
    The district court found that the respondents were entitled to fees under article XII,
    paragraph 10 of the Custodial Account Agreement. Paragraph 10 provides:
    ―any expense, including attorney[] fees, incurred by [A.G. Edwards] . . . in
    defense in an action brought by [Wattenbarger] . . . to recover damages for the
    activities of [A.G. Edwards] or its agents or employees in handling any account of
    the [Wattenbargers] shall be borne solely by the account, or the [Wattenbargers]
    as the case may be, should [A.G. Edwards] prevail.‖
    The Wattenbargers argue that this clause only applied to IRA-account disputes because of the
    language ―in handling any account.‖ This argument is based on another portion of the agreement
    that provides ―individual retirement account (the ‗account‘),‖ arguably defining ―account‖ as an
    ―IRA.‖ We decline to read the contract so narrowly. In light of the breadth of other provisions of
    the agreement, it seems unlikely that the parties sought to limit their entitlement to fees to
    situations dealing with an IRA. Accordingly, because the Wattenbargers brought an action for
    damages based on the respondents handling of an account, if the respondents are prevailing
    parties, then they are entitled to attorney fees.
    The respondents argue that they are also entitled to fees under Idaho Code section 12-
    120(3). The district court refused to award fees under section 12-120(3) because the respondents
    did not argue that they were entitled to fees under that section in their initial fee request. The
    district court was correct that a party is required to specify the basis for its fee request in its
    I.R.C.P. 54(e)(5) fee request. Eighteen Mile Ranch, LLC v. Nord Excavating & Paving, Inc., 141
    
    19 Idaho 716
    , 720–21, 
    117 P.3d 130
    , 134–35 (2005). The district court did not err in denying the fee
    request.
    The district court found the respondents to be the prevailing parties because they sought
    dismissal based on the arbitration clause, they were granted dismissal, and the district court‘s
    order of dismissal constitutes a final judgment. We addressed a similar situation in Deelstra v.
    Hagler, 
    145 Idaho 922
    , 
    188 P.3d 864
    (2008). In that case, the district court awarded attorney fees
    incurred in the course of arbitration and for a motion to dismiss the case after the arbitration was
    concluded. 
    Id. at 924, 188
    P.3d at 866. We found that the district court was not entitled to award
    fees for the arbitration itself, but correctly ordered fees for the motion to dismiss the underlying
    district court action. 
    Id. at 925, 188
    P.3d at 867. We noted that if fees were awardable for any
    proceedings leading up to arbitration, they should be awarded by the district court rather than the
    arbitrator. 
    Id. We recently reached
    a similar result in Grease Spot, Inc. v. Harnes, 
    148 Idaho 582
    ,
    586, 
    226 P.3d 524
    , 528 (2010). In that case, the appellants were awarded partial attorney fees
    from a successful motion to compel arbitration. 
    Id. We found that
    the appellants were the
    prevailing parties because the action was a civil action and compelling arbitration ended
    consideration of the merits of the action and resulted in a judgment in favor of the appellants. 
    Id. Thus, under the
    logic of Deelstra and Harnes, successfully dismissing an action on the basis of
    an arbitration clause is sufficient to confer the prevailing party status necessary for an award of
    attorney fees.
    Furthermore, we find the amount of fees awarded by the district court to be reasonable.
    The district court is required to consider the factors listed in I.R.C.P. 54(e)(3) in determining the
    amount of an attorney fee award. Idaho R. Civ. P. 54(e)(3). The rule does not require the district
    court to make specific findings on each factor. Smith v. Mitten, 
    140 Idaho 893
    , 902, 
    104 P.3d 367
    , 376 (2004). Consequently, where, as here, the district court‘s opinion shows that it
    considered the rule 54(e)(3) factors and the amount of fees awarded is not demonstrably
    excessive, the amount of fees awarded should be affirmed.
    In conclusion, the district court properly found that the respondents were entitled to
    attorney fees under the contract and that they were prevailing parties. The district court also
    awarded an appropriate amount of fees. Accordingly, the district court‘s decision to award
    attorney fees is affirmed.
    20
    I.
    Attorney Fees on Appeal
    Respondents presented the same bases for their request of attorney fees on appeal as they
    did for their request for fees in district court. They argue that they are entitled to fees based on
    article XII, paragraph 10 of the custodial account agreement and Idaho Code section 12-120(3).
    As discussed above, the respondents are entitled to fees under the contract. Finding the contract
    provides a basis to award fees, we need not address the request for fees under section 12-120(3).
    Thus, we award respondents their attorney fees on appeal.
    IV.
    Because the arbitration agreement is valid, the claims presented fall within the scope of
    the agreement, and the agreement is not unconscionable, the district court‘s judgment and award
    of attorney fees to the respondents is affirmed. We award the respondents their costs and attorney
    fees on appeal.
    Chief Justice EISMANN, and Justices BURDICK, W. JONES and HORTON CONCUR.
    21