DeSmet v. County of Rock Island ( 2006 )


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  •                    Docket No. 100261.
    IN THE
    SUPREME COURT
    OF
    THE STATE OF ILLINOIS
    MARY L. DeSMET, as Personal Representative of the Estate
    of Doris F. Hays, Deceased, Appellant, v. THE COUNTY OF
    ROCK                ISLAND, Illinois, et al., Appellees.
    Opinion filed April 20, 2006.
    JUSTICE KARMEIER delivered the judgment of the court,
    with opinion.
    Chief Justice Thomas and Justices Freeman, Fitzgerald,
    Kilbride and Garman concurred in the judgment and opinion.
    Justice McMorrow dissented, with opinion.
    OPINION
    The plaintiff, Mary L. DeSmet, as personal representative of
    the estate of the decedent, Doris F. Hays (Hays), filed a
    multicount complaint in the circuit court of Rock Island County
    naming several local governmental entities, and their various
    employees, parties defendant. Plaintiff=s complaint alleged that
    each violated a duty to the plaintiff=s decedent and was liable to
    plaintiff pursuant to the provisions of the Survival Act (755 ILCS
    5/27B6 (West 2002)) and the Wrongful Death Act (740 ILCS
    180/0.01 et seq. (West 2002)). All defendants moved to
    dismiss, arguing that they owed no duty to Hays and they
    were, in any event, immune under the Local Governmental and
    Governmental Employees Tort Immunity Act (Act) (745 ILCS
    10/1B101 et seq. (West 2002)). Although the defendants raised
    the applicability of several sections of the Act, all specifically
    argued they were immune from liability under the provisions of
    section 4B102 of the Act (745 ILCS 10/4B102 (West 2002)).
    After a hearing, the circuit court dismissed plaintiff=s complaint
    with prejudice, ruling that section 4B102 immunity applied.
    Plaintiff timely filed notice of appeal, and the appellate court
    affirmed. No. 3B03B0964 (unpublished order under Supreme
    Court Rule 23). We granted the plaintiff=s petition for leave to
    appeal (177 Ill. 2d R. 315), and now affirm the judgment of the
    appellate court.
    BACKGROUND
    The record, for purposes of the motions to dismiss, 1 reflects
    that on April 5, 2002, Doris Hays was driving her vehicle on
    U.S. Route 150 in rural Rock Island County when it left the
    1
    For purposes of clarification, we note that the facts set forth herein are
    taken from plaintiff=s first amended complaint and a transcript of
    interagency calls published in a newspaper article that plaintiff attached as
    an exhibit to her response to defendants= motions to dismiss. The article
    itself acknowledges that the Atranscript does not precisely reflect the audio-
    taped version of the calls.@ One of the defendants, in reply to plaintiff=s
    response, refused to concede the accuracy of the transcript, and another
    argued that the exhibit should be stricken; however, both stated they were
    willing to assume its accuracy for purposes of the motions to dismiss. We
    will do so as well.
    road and ran into a ditch. A passing motorist witnessed the
    vehicle=s departure from the roadway and used her cell phone
    to report her observation to Lori Sampson, clerk of the Village
    of Orion. After Sampson received that telephone call, she
    phoned Christine Wrigley, the dispatcher for Henry County.
    Sampson told Wrigley that she had received a call from a
    motorist who said she had witnessed a vehicle traveling at a
    high rate of speed go off Route 150 in Rock Island County, just
    over the Henry County/Rock Island County line. Wrigley asked
    Sampson: AOkay, did they wreck?@ Sampson replied that the
    caller Asaid she believed they had to of because they were
    traveling at such a high rate of speed.@ Sampson noted that the
    caller had not stopped to verify that the vehicle had wrecked,
    stating, AShe continued on her way.@ Sampson told Wrigley that
    she did not have a vehicle description; however, she described
    the area that the caller had referred to as just over the Rock
    Island County line, Awhere the couple of houses are at in the
    ditch where it=s such a mess and they=ve got all that junky
    equipment and so on.@ Wrigley then told Sampson she would
    contact Rock Island County.
    Instead of contacting Rock Island County, however, Wrigley
    notified the City of Moline and the City of East Moline via the
    Moline-East Moline Dispatch Center (Dispatch Center). Wrigley
    informed dispatcher Debra Roman that she had received a
    report of a vehicle Adown in the ditch@ on Route 150 Aat the
    Rock Island, Henry County line *** on the Rock Island County
    side by two houses with a lot of junk in the yard.@ Wrigley
    indicated she did not have a vehicle description.
    Roman then telephoned Rock Island County at its sheriff=s
    department and reported the incident to Myrtle DeWitte, a
    dispatcher for Rock Island County. The following conversation
    ensued between the Dispatch Center and Rock Island County:
    ARock Island County dispatcher Myrtle DeWitte:
    Radio, Sergeant DeWitte.
    Moline-East Moline dispatcher Debra Roman: Hello,
    Myrtle, this is Deb at Moline.
    DeWitte: Hi.
    Roman: Henry County called.
    -3-
    DeWitte: Um hum.
    Roman: To tell me about a vehicle in the ditch.
    DeWitte: Okay.
    Roman: On Route 150.
    DeWitte: Uh huh.
    Roman: And it=s right at the Rock Island County,
    Henry County line.
    DeWitte: Oh, heaven forbid they would handle it.
    Roman: Well, I know.
    DeWitte: Okay.
    Roman: They call us instead of calling you.
    DeWitte: (Laughter) Okay, what kind of vehicle, did
    they say?
    Roman: Uh, no they didn=t know, this is a third party
    call.
    DeWitte: Okay.
    Roman: By some houses or something that, couple
    houses that have a bunch of junk in the yard.
    DeWitte: Oh, okay, we=ll check on it.
    Roman: Ya, that=ll, that=ll narrow it.
    DeWitte: Ya, that=ll get it for us.
    Roman: Ya.
    DeWitte: Okay, thanks.@
    None of the parties contacted responded to the scene on
    the day the calls were made. On that day, Doris Hays= family
    also notified Rock Island County that she was missing. Three
    days later, Hays= body was found lying outside her vehicle at
    the scene of the accident.
    On March 3, 2003, plaintiff, Mary DeSmet, as personal
    representative of the estate of the decedent, Doris F. Hays,
    filed a 24-count complaint in the circuit court of Rock Island
    County naming as parties defendant: Rock Island County;
    Michael Grehan, the sheriff of Rock Island County; Myrtle
    DeWitte, a dispatcher for Rock Island County; Henry County;
    Gilbert Cady, the sheriff of Henry County; the Village of Orion;
    Lori Sampson, clerk of the Village of Orion; the City of Moline;
    -4-
    the City of East Moline; the Moline-East Moline Dispatch
    Center; Debra Roman, dispatcher for the Dispatch Center; and
    Steven Etheridge, the police chief of the City of Moline. Plaintiff
    was subsequently granted leave to file an amended complaint.
    Defendants thereafter filed motions to dismiss plaintiff=s
    amended complaint pursuant to section 2B619 of the Code of
    Civil Procedure (735 ILCS 5/2B619 (West 2002)), relying
    principally on section 4B102 of the Tort Immunity Act (745 ILCS
    10/4B102 (West 2002)). Various defendants also relied on the
    public duty rule, as well as sections 2B106, 2B109, 2B201,
    2B204, 2B210, 2B212, 3B108, and 5B101 of the Tort Immunity
    Act (745 ILCS 10/2B106, 2B109, 2B201, 2B204, 2B210, 2B212,
    3B108, 5B101 (West 2002)), and section 3.150 of the
    Emergency Medical Services (EMS) Systems Act. 210 ILCS
    50/3.150 (West 2002).
    At the hearing on the motions to dismiss, in response to
    certain arguments raised by defendants, the plaintiff suggested
    that the complaint Aalleged facts sufficient to show willful and
    wanton conduct.@ When the circuit court observed that the
    complaint Aspecifically used the word >negligence= @ and that it
    Alooks to be pled in negligence,@ counsel for plaintiff
    responded, A[T]hat being noted, if this court was inclined to
    make a ruling today or in the future based on the words of
    negligence in there, we would ask to amend it to just change
    those words, even though the facts we think are sufficient.@ The
    circuit court agreed that point was Aeasily cured by
    amendment.@ However, the court was never presented with a
    written motion to amend, and it did not make a ruling on the
    plaintiff=s offer to do so. The circuit court ultimately dismissed
    plaintiff=s complaint with prejudice, ruling that section 4B102
    immunized all defendants.
    On appeal, plaintiff contended that the circuit court erred in
    granting defendants= motion to dismiss, arguing that (1) the
    immunity provided by section 4B102 of the Act was not
    available to the defendants; (2) the Apublic duty rule@ does not
    apply to this case; and (3) the defendants voluntarily undertook
    a duty to help Hays when they each received telephone calls
    informing them of the accident and then forwarded this
    information to another party. The appellate court held that
    -5-
    section 4B102 immunity applied to all defendants.
    Consequently, the court determined there was no need to
    address plaintiff=s other issues. No. 3B03B0964 (unpublished
    order under Supreme Court Rule 23).
    ANALYSIS
    At the outset, we note that immunity under the Tort
    Immunity Act is an affirmative matter properly raised in a
    section 2B619 motion to dismiss. Governmental entities bear
    the burden of proving their immunity under the Act. Van Meter
    v. Darien Park District, 
    207 Ill. 2d 359
    , 370 (2003). When a
    court rules on a section 2B619 motion to dismiss, it must
    interpret all pleadings and supporting documents in the light
    most favorable to the nonmoving party. Van 
    Meter, 207 Ill. 2d at 367-68
    , quoting In re Chicago Flood Litigation, 
    176 Ill. 2d 179
    , 189 (1997). Our review of a section 2B619 dismissal is de
    novo. Van 
    Meter, 207 Ill. 2d at 368
    .
    Before this court, plaintiff presents three issues for our
    consideration, all of which concern the applicability of section
    4B102 of the Act. We set forth those issues precisely as plaintiff
    has phrased them: (1) whether a municipality that sends no
    assistance whatsoever in response to a request for help at an
    accident scene can claim the immunity provided by section
    4B102 of the Tort Immunity Act for failure to provide adequate
    police or service; (2) whether a call placed for help at an
    accident scene automatically triggers a police search rather
    than a paramedic response, thus triggering the immunity of
    section 4B102 for failure to provide adequate police services, or
    whether such a call instead simply triggers a duty to send
    rescue personnel, whose misconduct is not shielded by section
    4B102; and (3) whether Doe v. Calumet City=s recognition of a
    willful and wanton exception to the immunity otherwise
    provided by section 4B102 for injuries resulting from failure to
    provide adequate police service remains good law and applies
    in this instance. Additionally, in response to defendants=
    argument that they owed no duty to plaintiff=s decedent
    because of the Apublic duty rule,@ plaintiff argues, alternatively,
    that the rule is Aan anachronism and should be abolished,@ or
    the Arule is actually an immunity provision.@
    -6-
    Under the facts of this case, we hold that section 4B102 of
    the Act provides immunity for defendants. Given that
    determination, we deem it unnecessary to clarify the nature
    and continued viability of the public duty rule in this context.
    In Illinois, governmental entities were originally immune
    from tort liability under the doctrine of sovereign immunity. This
    court abolished sovereign immunity in 1959. See Molitor v.
    Kaneland Community Unit District No. 302, 
    18 Ill. 2d 11
    (1959).
    In response to this court=s decision in Molitor, the legislature
    enacted the Local Governmental and Governmental
    Employees Tort Immunity Act in 1965. Zimmerman v. Village of
    Skokie, 
    183 Ill. 2d 30
    , 43 (1998); Barnett v. Zion Park District,
    
    171 Ill. 2d 378
    , 386 (1996). As we noted in Village of
    Bloomingdale v. CDG Enterprises, Inc., 
    196 Ill. 2d 484
    , 490
    (2001), the purpose of the Act is to protect local public entities
    and public employees from liability arising from the operation of
    government. A >By providing immunity, the legislature sought to
    prevent the diversion of public funds from their intended
    purpose to the payment of damage claims.= @ Village of
    
    Bloomingdale, 196 Ill. 2d at 490
    , quoting Bubb v. Springfield
    School District 186, 
    167 Ill. 2d 372
    , 378 (1995).
    The ratification of the Illinois Constitution of 1970 validated
    both Molitor and the Tort Immunity Act. Harinek v. 161 North
    Clark Street Ltd. Partnership, 
    181 Ill. 2d 335
    , 344 (1998). As
    we observed in Harinek, article XIII, section 4, of the Illinois
    Constitution now makes the General Assembly the ultimate
    authority in determining whether local units of government are
    immune from liability. 
    Harinek, 181 Ill. 2d at 344-45
    .
    Some decisions of this court have indicated that the
    Acommon law public duty rule@ survived the abolition of
    sovereign immunity and the enactment of the Tort Immunity
    Act. See 
    Zimmerman, 183 Ill. 2d at 44-45
    , citing approvingly
    Huey v. Town of Cicero, 
    41 Ill. 2d 361
    , 363 (1968)
    (AIndependent of statutory or common-law concepts of
    sovereign immunity, the general rule is that a municipality or its
    employees is not liable for failure to supply general police or
    fire protection. [Citations.] This rule has been maintained in the
    face of decisions holding municipalities liable for affirmative
    negligent or wilful acts by their employees@). In Zimmerman,
    -7-
    this court explained the rule and its purpose:
    AThe public duty rule establishes that >a municipality or
    its employees is not liable for failure to supply general
    police or fire protection.= Huey v. Town of Cicero, 
    41 Ill. 2d
    361, 363 (1968). The rationale behind the nonliability
    principle of the public duty rule is that a municipality=s
    duty is to preserve the >well-being of the community= and
    that such a duty is >owed to the public at large rather
    than to specific members of the community.= Schaffrath
    v. Village of Buffalo Grove, 
    160 Ill. App. 3d 999
    , 1003
    (1987).@ 
    Zimmerman, 183 Ill. 2d at 44
    .
    Schaffrath, cited approvingly in Zimmerman, provides
    additional insight into the rationale for the public duty rule as it
    pertains to police protection: AThe duty of the police to preserve
    the well-being of the community is owed to the public at large
    rather than to specific members of the community. [Citation.]
    This rule rests upon public policy considerations that a police
    department=s negligence, oversights, blunders or omissions are
    not the proximate or legal cause of harms committed by others.
    A general duty would put the police in the position of
    guaranteeing the personal safety of every member of the
    community.@ Schaffrath v. Village of Buffalo Grove, 
    160 Ill. App. 3d
    999, 1003 (1987).
    As noted, in addition to explaining the rule and its purpose,
    this court, in Zimmerman, also affirmed the continuing viability
    of the public duty rule:
    AIn Huey, this court determined that the public duty rule
    remained viable, even after the passage of the Tort
    Immunity Act, on the basis that the rule existed
    >[i]ndependent[ly] of statutory or common-law concepts
    of sovereign immunity.= Huey, 
    41 Ill. 2d
    at 363.
    ***
    This court=s holding in Huey that the public duty rule
    exists >[i]ndependent[ly] of statutory or common-law
    concepts of sovereign immunity= (emphasis added)
    (Huey, 
    41 Ill. 2d
    at 363) establishes that neither this
    court=s decision in Molitor abolishing sovereign
    immunity, the General Assembly=s passage of the Tort
    -8-
    Immunity Act, nor the ratification of the 1970 Illinois
    Constitution altered the common law public duty rule
    that a governmental entity generally owes no duty to
    provide an individual citizen with specific municipal
    services.@ 
    Zimmerman, 183 Ill. 2d at 45
    .
    Finally, this court, in Zimmerman, observed that A >the
    existence of a duty and the existence of an immunity are
    separate issues.= @ 
    Zimmerman, 183 Ill. 2d at 45
    , quoting
    
    Barnett, 171 Ill. 2d at 388
    . In Zimmerman, this court stated,
    A >[u]nlike immunity, which protects a municipality from liability
    for breach of an otherwise enforceable duty to the plaintiff, the
    public duty rule asks whether there was any enforceable duty
    to the plaintiff in the first place.= @ 
    Zimmerman, 183 Ill. 2d at 46
    ,
    quoting 18 McQuillin on Municipal Corporations '53.04.25, at
    165 (3d rev. ed. 1993). Assuming the continued viability of the
    public duty rule, defendants in this case assert, inter alia, that
    they owed no duty to Hays, so the issue of immunity is never
    reached.
    While Zimmerman and subsequent cases continue to
    reference and apply the public duty rule in various contexts
    (see Sims-Hearn v. Office of the Medical Examiner, 359 Ill.
    App. 3d 439, 443-46 (2005); Alexander v. Consumers Illinois
    Water Co., 
    358 Ill. App. 3d 774
    (2005)), in the context of police
    protection services, this court=s comments lend support to
    plaintiff=s contention that the public duty rule has been codified
    in section 4B102 of the Tort Immunity ActBas an immunity.
    Indeed, this court apparently acknowledged as much in Aikens
    v. Morris, 
    145 Ill. 2d 273
    (1991), when it referred to Athe
    common law blanket immunity, codified in section 4B102, which
    immunizes a municipality and its employees for the failure to
    provide police protection.@ 
    Aikens, 145 Ill. 2d at 282
    (ASection
    4B102 immunity may apply in the context where police officers
    are simply >providing [or failing to provide] police services= @);
    see also Hernandez v. Kirksey, 
    306 Ill. App. 3d 912
    , 915
    (1999) (section 4B102 codifies the common law public duty
    rule). In Aikens, this court explained:
    AWe note, *** in an effort to preserve the clarity of
    our jurisprudence, that section 4B102 of the Tort
    Immunity Act codifies the separate common law rule
    -9-
    that municipalities or their employees are not liable for
    failure to supply police or fire protection. This
    long-standing rule survived Molitor. (See Huey v. Town
    of Cicero (1968), 
    41 Ill. 2d 361
    , 363.) Under the rule, a
    police department=s duty to preserve the well-being of
    the community is owed to the public at large, rather than
    specific individuals. [Citations.] The duty is so limited
    because of strong public policy considerations which
    seek to avoid placing police departments in the
    untenable position of guaranteeing the personal safety
    of each individual in the community.@ 
    Aikens, 145 Ill. 2d at 278
    n.1.
    This court=s comments in Aikens suggest, as plaintiff
    argues, that the public duty rule, at least in this context, has
    been incorporated into the Tort Immunity Act as an Aimmunity.@
    However, the current status of the public duty rule is not a
    point this court must resolve in this case because, even if these
    A >governmental units are liable in tort on the same basis as
    private tortfeasors= @ (Village of 
    Bloomingdale, 196 Ill. 2d at 490
    , quoting In re Chicago Flood 
    Litigation, 176 Ill. 2d at 192
    ),
    we find that section 4B102 immunity applies in any event. It is
    our prerogative to forgo the determination of issues
    unnecessary to the outcome of a case. See Calloway v.
    Kinkelaar, 
    168 Ill. 2d 312
    , 326-27 (1995) (acknowledging Athe
    public duty doctrine, a common law immunity based on public
    policy,@ but declining to reach the issue of the rule=s
    applicability); Lovgren v. Citizens First National Bank of
    Princeton, 
    126 Ill. 2d 411
    , 417-18 (1989); see also Sundance
    Homes, Inc. v. County of Du Page, 
    195 Ill. 2d 257
    , 288 (2001)
    (Freeman, J., specially concurring, joined by McMorrow, J.). As
    we may reject an ineffective assistance of counsel claim in a
    criminal case on the basis of lack of prejudice, assuming
    counsel=s deficient performance, arguendo, for purposes of
    analytical expedience (see People v. Ceja, 
    204 Ill. 2d 332
    , 358
    (2003)), so may we assume a defendant owes a duty, for the
    sake of analysis, in order to expedite the resolution of an
    immunity issue.
    We now address the central issue presented by plaintiff=s
    appeal, i.e., whether the circuit court erred in dismissing
    -10-
    plaintiff=s complaint with prejudice on the basis of section
    4B102 of the Tort Immunity Act. Section 4B102 provides in
    pertinent part:
    ANeither a local public entity nor a public employee is
    liable for failure to establish a police department or
    otherwise provide police protection service or, if police
    protection service is provided, for failure to provide
    adequate police protection or service *** .@ 745 ILCS
    10/4B102 (West 2002).
    When construing a statute, this court must, if possible, give
    effect to each paragraph, sentence, clause, and word. People
    v. Maggette, 
    195 Ill. 2d 336
    , 350 (2001). A court should
    construe a statute, if possible, so that no term is rendered
    superfluous or meaningless. 
    Maggette, 195 Ill. 2d at 350
    . In
    interpreting an immunity provision, our primary goal is to
    ascertain and give effect to the intention of the legislature. We
    seek that intent primarily from the language used in the Tort
    Immunity Act. 
    Barnett, 171 Ill. 2d at 388
    . Where an enactment
    is clear and unambiguous, we are not at liberty to depart from
    the plain language and meaning of the statute by reading into it
    exceptions, limitations or conditions that the legislature did not
    express. Village of 
    Bloomingdale, 196 Ill. 2d at 493
    , quoting
    Kraft, Inc. v. Edgar, 
    138 Ill. 2d 178
    , 189 (1990). This court may
    not legislate, rewrite or extend legislation. If a statute, as
    enacted, seems to operate in certain cases unjustly or
    inappropriately, the appeal must be to the General Assembly,
    and not to this court. Village of 
    Bloomingdale, 196 Ill. 2d at 494
    ,
    quoting Michigan Avenue National Bank v. County of Cook,
    
    191 Ill. 2d 493
    , 522 (2000).
    Section 4B102, the immunity statute at issue, is couched in
    the disjunctive. The pertinent portion of the statute contains
    three clauses separated in two locations by the term Aor.@ The
    statute, by its terms, immunizes local public entities and public
    employees from liability for failure to (1) establish a police
    department or (2) otherwise provide police protection or (3) if
    police protection service is provided, for failure to provide
    adequate police protection service. While the wording and
    context of other less comprehensive provisions of the Tort
    Immunity Act might warrant a different interpretation (see
    -11-
    American National Bank & Trust Co. v. City of Chicago, 
    192 Ill. 2d
    274, 280-81 (2000) (interpreting section 5B101 of the Act,
    which fails to address inadequate governmental protection)), if
    we were to interpret section 4B102 in any other way than the
    tripartite manner indicated, we would be excising one of the
    three aforementioned clauses from the statute as written by the
    legislature. We do not possess that authority. Village of
    
    Bloomingdale, 196 Ill. 2d at 494
    .
    We first address plaintiff=s claim that section 4B102 does not
    apply because Athere was no particular need for police
    assistance.@ Plaintiff notes that the call for assistance did Anot
    target any particular type of governmental agency@ and
    maintains that Athe nature of the call suggests that at least one
    non-police agency would be an appropriate responder.@
    Plaintiff=s attempt to circumvent the application of section
    4B102 is unavailing.
    We again examine the essential facts provided in plaintiff=s
    complaint and response. One has to assume that Lori
    Sampson accurately conveyed the information given her by the
    anonymous caller, because there is nothing in the record to the
    contrary. Sampson told Christine Wrigley, the Henry County
    dispatcher, that someone had witnessed a vehicle go off Route
    150 at a high rate of speed and, because of its speed upon
    departure from the road, the witness speculated that the
    vehicle must have wrecked. Sampson described the location
    with specificity and indicated that it was in Rock Island County.
    Wrigley, in turn, contacted Debra Roman at the Dispatch
    Center, informing her of the vehicle=s location, but telling her
    only that there was a vehicle Adown in the ditch.@ Wrigley did
    not mention the speed at which the vehicle was traveling when
    it left the roadway, and she did not convey any assumptions
    regarding an accident or injuries. It was that information which
    Roman passed on to Rock Island County=s dispatcher, Myrtle
    DeWitte. Consequently, authorities in Rock Island County, the
    county in which accident actually occurred, knew only that
    there was Aa vehicle in the ditch.@ Thus, plaintiff=s factual
    allegations, stripped of unsupported speculation, conclusions
    and characterizations, indicate that the defendants, collectively,
    failed to respond to an anonymous report of a possible
    -12-
    accident or Avehicle in the ditch.@ Nothing in the motorist=s
    report confirmed that an accident had in fact occurred or that
    anyone was injured. Plaintiff bases her case upon this failure to
    respond to an anonymous, unconfirmed report of a possible
    accident.
    Appellate panels have held that Apolice protection service@
    under section 4B102 is implicated where police are called upon
    to assist or locate motorists who have driven off the roadway.
    See McElmeel v. Village of Hoffman Estates, 
    359 Ill. App. 3d 824
    , 827-29 (2005); Kavanaugh v. Midwest Club, Inc., 164 Ill.
    App. 3d 213, 221 (1987). We agree with those decisions
    insofar as they hold that the assistance required in such
    situations falls within the statutory umbrella of Apolice protection
    services.@ We therefore reject plaintiff=s argument that the
    caller=s report required an immediate emergency medical
    response. Until the police had determined that an accident had
    in fact occurred, and that there were injuries associated with
    the accident, an emergency medical response was not
    indicated. Consequently, section 4B102 applies in the first
    instance, rather than some other statutory provision of the Tort
    Immunity Act.
    Plaintiff next contends A[w]here a municipality receives a
    call for emergency assistance but fails to respond, and that
    failure is the consequence of human error rather than any
    exercise of discretion, Section 4B102 of the Tort Immunity Act
    is not implicated.@ Plaintiff suggests that the Alegislature did not
    intend to shield municipalities from liability caused by a
    complete and inexcusable failure to act.@ She argues: A[T]here
    was no failure to provide adequate police service, the conduct
    that 4B102 addresses. Instead, there was a complete absence
    of any police service, and 4B102 does not address that
    situation.@ (Emphases in original.)
    In passing, we note that plaintiff=s reference to Ahuman
    error@ suggests an assertion of negligence (see Jolley v.
    Consolidated R. Corp., 
    167 Ill. App. 3d 1002
    , 1008 (1988)
    (equating Ahuman error@ with Anegligence@)), as opposed to the
    Autter indifference to or conscious disregard for the welfare@ of
    another that are the hallmarks of willful and wanton conduct.
    See Doe v. Chicago Board of Education, 
    213 Ill. 2d 19
    , 28
    -13-
    (2004). Plaintiff=s attribution of defendants= failure to respond to
    Ahuman error@ is consistent with the allegations of Anegligence@
    in her complaint. Notwithstanding this characterization, for
    purposes of analysis, we will treat the complaint as if it alleged
    either negligence or willful and wanton conduct. As we will
    explain hereafter, it was properly dismissed in either event.
    First, we reject plaintiff=s attempt to equate the failure to
    Arespond@ to the report in this case with a failure to provide
    Aany police service@ for purposes of section 4B102. Although
    section 4B102 of the Act does immunize a local public entity for
    its Afailure to establish a police department or otherwise provide
    police protection service@ (745 ILCS 10/4B102 (West 2002)),
    that portion of the statute is not at issue here because the
    record in this case clearly shows that these governmental
    defendants rendered police protection service to the general
    public via their dispatch centers. The dispatch services simply
    proved inadequate in this instance insofar as they failed to
    deliver personalized police services to the scene in a timely
    manner. The allegations of plaintiff=s complaint bear this out.
    Plaintiff alleges that the defendants A[f]ailed to train and
    supervise *** employees@ and Afailed to have in force
    procedures which would ensure that all emergency calls for
    assistance are responded to in a timely fashion.@ Those
    allegations implicate the structural adequacy of police
    protection services that defendants provided to the general
    public. In essence, plaintiff alleges that those inadequacies
    resulted in a failure Ato obtain sufficient information concerning
    decedent=s motor vehicle accident,@ a failure Ato timely dispatch
    appropriate law enforcement personnel,@ and a failure Ato
    timely dispatch emergency medical personnel.@ Thus, plaintiff=s
    allegations implicate the adequacy of services provided to the
    general publicBservices that are intended to determine whether
    and when police officers will be dispatched into the community
    in response to specific calls for assistance. As we will explain
    hereafter, when officers do respond to the scene of a call for
    assistance, different rules of immunity may apply; however,
    section 4B102 governs in the circumstances before us.
    Moreover, since section 4B102 contains no exception for
    willful and wanton misconduct, that section would immunize
    -14-
    defendants even if we were to accept plaintiff=s argument that
    the facts alleged in her complaint support that characterization.
    As we noted in Village of Bloomingdale, and our prior decisions
    discussed therein, when the legislature intends to limit an
    immunity provision to cover only negligence and not willful and
    wanton misconduct, it has A >unambiguously done so.= @ Village
    of 
    Bloomingdale, 196 Ill. 2d at 491
    , quoting 
    Barnett, 171 Ill. 2d at 391
    . When the plain language of an immunity provision in
    the Tort Immunity Act contains no exception for willful and
    wanton misconduct, we have reasoned that the legislature
    A >intended to immunize liability for both negligence and willful
    and wanton misconduct.= @ Village of 
    Bloomingdale, 196 Ill. 2d at 491
    , quoting 
    Barnett, 171 Ill. 2d at 391
    -92. This court applied
    that reasoning in Harinek and Chicago Flood Litigation to hold
    that section 2B201 of the Tort Immunity Act immunized
    defendants against allegations of willful and wanton
    misconduct. 
    Harinek, 181 Ill. 2d at 347
    ; In re Chicago Flood
    
    Litigation, 176 Ill. 2d at 196
    . Identical reasoning was utilized in
    Henrich v. Libertyville High School, 
    186 Ill. 2d 381
    , 395 (1998),
    and 
    Barnett, 171 Ill. 2d at 391
    -92, en route to holdings that the
    version of section 3B108 then in effect afforded Afull immunity.@
    
    Barnett, 171 Ill. 2d at 393
    . The analysis employed in those
    decisions compels the same conclusion in this case.
    Section 4B102 of the Act is comprehensive in the breadth of
    its reach, addressing situations where no police protection is
    provided to the general public and those in which inadequate
    protection is provided. Moreover, section 4B102 contains no
    exception for willful and wanton misconduct. We hold, given the
    facts of this case, that section 4B102 immunizes defendants
    against both negligence and willful and wanton misconduct.
    Plaintiff, however, submits that this court, in Doe v. Calumet
    City, 
    161 Ill. 2d 374
    (1994), recognized a willful and wanton
    exception to the immunity otherwise provided by section
    4B102, and she suggests that the exception applies to the facts
    of this case. To the extent that Doe still represents good law,
    we hold it is inapplicable under these circumstances, where the
    police failed to respond to the scene of a possible accident.
    Since this court=s decision in Doe cannot be properly
    understood without reference to the outrageous conduct
    -15-
    alleged of the supervising police officer in that case, we set
    forth the facts at some length.
    Jane Doe and her two children, Betty and John, were the
    victims of a home invasion accompanied by violent assaults.
    The intruder, Valentine, first sexually assaulted Jane and
    threatened to kill her. Jane subsequently escaped from her
    apartment and struggled with Valentine on the stairwell of her
    building. During the course of that struggle, Valentine beat
    Jane and again threatened to kill her. Valentine eventually left
    Jane on the stairwell, reentered her apartmentBwhere Jane=s
    children were still locatedBand locked the door behind him.
    Jane, clothed only in undergarments, then left the building
    screaming. Several neighbors heard the screams and dialed
    911. Officer Horka was one of several officers to arrive at the
    scene, and he assumed a supervisory role.
    Officer Horka asked Jane what had happened. Jane told
    him that there was a man in her apartment, and that the man
    had tried to rape her and had threatened to kill her and her
    children. Jane also told Horka that her children were still in the
    apartment and she feared for their safety. Jane pleaded with
    Horka to break down the door and rescue her children. Several
    neighbors also pleaded with the officers to break down the
    door. However, Officer Horka declined to break down the door,
    stating that he did not want to be responsible for the property
    damage. Jane repeatedly stated that she would pay for any
    damage and screamed that she herself would save her
    children. When Jane attempted to rescue her children, several
    defendant police officers ordered her to stay put and then
    physically restrained her. The complaint subsequently filed by
    Jane and her children alleged that the defendant police officers
    also prevented neighbors from breaking down the door.
    The complaint further alleged that Horka delayed outside
    the apartment, questioning Jane in an accusatory and rude
    manner, attempting to obtain a key from the landlord, and
    attempting to gain entry to the front door of the apartment by
    ringing the doorbell. The complaint alleged that Horka and
    another officer walked around the apartment building, checking
    Jane=s windows and rear door, but they did not gain entry at
    those locations. Plaintiffs= complaint claimed the rear balcony
    -16-
    sliding glass doors, 12 feet above ground level, were unlocked
    and ajar, and that the rear door of the building and the back
    door to Jane=s apartment were also unlocked.
    According to the complaint, Officer Horka spoke by radio to
    his supervisor, Sergeant Targonski, who directed Horka to
    break down the door. Several paramedics arrived and told the
    officers that a Alock pick,@ a locksmith, and a ladder were
    available for gaining entry into the apartment. However, Officer
    Horka, and other officers at the scene, still did not attempt to
    gain entry into Jane=s apartment. Finally, Investigator Miller of
    the Calumet City police department arrived at the scene,
    interviewed Jane, and, accompanied by several officers,
    entered the apartment through the rear door of the building and
    the back door of the apartment, which were unlocked. When
    the officers entered the apartment, they found Valentine raping
    Betty. From the time the officers arrived until Investigator Miller
    interceded, Valentine had repeatedly raped Betty and forced
    her to perform deviate sexual acts. Also during this time,
    Valentine had choked and threatened John. See Doe, 
    161 Ill. 2d
    at 381-83.
    As this court noted in Doe, from those facts, Aplaintiffs=
    complaint framed three theories for transferring the cost of their
    injuries to the defendant police officers and their respective
    municipalities. Betty and John brought a negligence count
    alleging the special duty exception to defendants= statutory
    immunity. In addition, the negligence count also alleged willful
    and wanton misconduct. Jane brought a count alleging
    intentional infliction of emotional distress.@ Doe, 
    161 Ill. 2d
    at
    383-84. Pertinent to our present inquiry, the circuit court
    granted defendants= motion to dismiss the negligence and
    willful and wanton misconduct counts for failure to state a claim
    upon which relief could be granted. Doe, 
    161 Ill. 2d
    at 380.
    This court agreed that the negligence count was properly
    dismissed because plaintiffs had not established all of the
    necessary elements for application of the special duty doctrine.
    Doe, 
    161 Ill. 2d
    at 387. In the course of that portion of the
    court=s analysis, this court engaged in a cursory discussion of
    sections 4B102 and 4B107 of the Tort Immunity Act (Ill. Rev.
    Stat. 1987, ch. 85, pars. 4B102, 4B107), and thereafter
    -17-
    concluded that A[a]n exception to both the common law public
    duty rule and the statutory immunities has evolved where the
    actions of the municipality=s agent showed a special
    relationship with the plaintiff that created a duty different from
    the duty owed to the general public.@ Doe, 
    161 Ill. 2d
    at 385-86.
    This court, in Doe, thus held that the Aspecial duty doctrine,@ a
    judicially created exception to the judicially created public duty
    rule, could be used to override both the public duty rule and
    any applicable statutory immunities.
    To the extent that Doe held the special duty doctrine could
    override statutory immunities, that portion of the decision was
    overruled by this court, sub silentio, in Zimmerman.
    
    Zimmerman, 183 Ill. 2d at 46
    -50 (ABecause the special duty
    doctrine is a judicially created exception to the public duty rule,
    the special duty doctrine cannot, and was not intended to,
    contravene the immunities provided to governmental entities
    under the Tort Immunity Act. Such operation constitutes a
    violation of the Illinois Constitution=s provisions governing
    sovereign immunity (Ill. Const. 1970, art. XIII, '4) as well as the
    separation of powers (Ill. Const. 1970, art. II, '1)@).
    This court in Doe also held that the allegations of willful and
    wanton misconduct in plaintiffs= complaint stated a cognizable
    claim against one of the police officers involved, Officer Horka,
    pursuant to section 2B202 of the Tort Immunity Act. Doe, 
    161 Ill. 2d
    at 388-90. Section 2B202 of the Act provides that A[a]
    public employee is not liable for his act or omission in the
    execution or enforcement of any law unless such act or
    omission constitutes willful and wanton conduct.@ 745 ILCS
    10/2B202 (West 2002). This court=s decision in Doe
    suggestsBwithout ever statingBthat Officer Horka, the
    supervising officer in control of the crime scene, was engaged
    in the Aexecution or enforcement@ of the law for purposes of
    section 2B202. In concluding that Aplaintiffs= complaint
    presented a jury question as to whether Officer Horka=s
    conduct was willful and wanton,@ this court emphasized the
    following:
    AThe complaint repeatedly states that Officer Horka was
    the officer in control at the scene. Plaintiffs= complaint
    alleges that Officer Horka was aware of the facts
    -18-
    surrounding the intrusion into plaintiffs= home, including
    the assault of Jane and the presence of the intruder in
    the plaintiffs= home with Betty and John. *** A rational
    trier of fact could find that Officer Horka=s conduct
    showed an >utter indifference or conscious disregard for
    the safety of= Betty and John.@ Doe, 
    161 Ill. 2d
    at 390-
    91.
    However, this court held that A[t]he allegations in the complaint
    [were] insufficient to create a jury question regarding the willful
    and wanton nature of the conduct of@ other officers named in
    the complaint, who had also responded to scene and were also
    aware of the facts surrounding the ongoing criminal action.
    Doe, 
    161 Ill. 2d
    at 391. This court found the distinguishing
    factor to be the control that Horka exercised over the crime
    scene and over other officers who responded to the scene.
    Doe, 
    161 Ill. 2d
    at 390-91. See also Calloway v. Kinkelaar, 
    168 Ill. 2d 312
    , 323 (1995) (acknowledging the significance of the
    element of control in Doe: AThis officer [Horka] physically
    restrained the mother and neighbors from trying to break in to
    save the minor girl, who was being repeatedly raped by the
    assailant, and the young boy, who was being choked and
    threatened@).
    What emerges from this court=s decision in Doe is a fact-
    specific application of section 2B202 that bears some striking
    similarities to an application of the special duty exception to the
    public duty rule. The special duty exception to the public duty
    rule requires that (1) the municipality must be uniquely aware
    of the particular danger or risk to which plaintiff is exposed; (2)
    there must be specific acts or omissions on the part of the
    municipality; (3) the specific acts must be affirmative or willful
    in nature; and (4) the injury must occur while the plaintiff is
    under the direct and immediate control of municipal employees
    or agents. Doe, 
    161 Ill. 2d
    at 386. Although this court found
    that Athe police did not owe plaintiffs a special duty different
    from the duty owed the general public@ because plaintiffs=
    complaint did Anot allege sufficient facts to show that Betty and
    John were under the direct and immediate control of
    defendants@ (Doe, 
    161 Ill. 2d
    at 387), the court held that Officer
    Horka=s control of the crime scene was sufficient, considering
    -19-
    all the attendant circumstances, to allege a cause of action
    based upon willful and wanton misconduct under section
    2B202. We note that Horka not only exercised control over the
    crime scene, but also, according to the complaint, stopped
    others from entering the apartment to rescue the children.
    Our review of Doe=s application of section 2B202 reveals
    three elements of importance which distinguish Doe from the
    case now before us.. First, and most obvious, in Doe, Officer
    Horka actually responded to the scene and, second, he was, at
    least ostensibly, engaged in Athe execution or enforcement@ of
    the law when he assumed a supervisory role over the
    investigation and law enforcement activities at the scene. As
    plaintiff acknowledges, the police in this case did not respond
    at all. Even if they had, they would have been providing service
    in the nature of a community caretaking function, not Aenforcing
    or executing@ the law, as this court has heretofore interpreted
    that phrase. As we stated in Aikens, ASection 4B102 immunity
    may apply in the context where police officers are simply
    >providing [or failing to provide] police services,= but section
    2B202 immunity requires more particular circumstances for its
    application, i.e., an act or a course of conduct >in the execution
    or enforcement= of law.@ 
    Aikens, 145 Ill. 2d at 282
    . The policy
    considerations that support the Acommon law blanket immunity,
    codified in section 4B102,@ are Adifferent policy considerations@
    from those underlying section 2B202 of the Act. Aikens, 
    145 Ill. 2d
    at 282-83. The third element of importance in DoeBthe
    assertion of control at the sceneBmay help to explain why there
    are different policy considerations underlying the two immunity
    provisions. When an officer does respond to a call, be it a
    report of a crime in progress, as in Doe, or a multivehicle traffic
    accident requiring Aenforcement of the traffic laws,@ as in
    Fitzpatrick v. City of Chicago, 
    112 Ill. 2d 211
    (1986), he or she
    exercises a degree of control over the situation and may well
    alter the circumstances at the scene for betterBor worse. The
    legislature obviously intended to immunize an officer from his
    negligence in that circumstance, but section 2B202 expresses
    a policy determination that the officer should not be afforded
    immunity for acts of willful and wanton misconduct. Where no
    officers respond to the sceneBwhether it is because no police
    -20-
    protection services are provided or because the services
    provided prove to be inadequateBthe status quo ante is at least
    not altered to the detriment of those present. We believe that to
    be the reasoning behind the legislature=s enactment of section
    4B102 of the Tort Immunity Act.
    In sum, we hold that the plain language of section 4B102 of
    the Tort Immunity Act immunizes defendants under the facts of
    this case. Section 2B202 does not apply in this instance as an
    exception to section 4B102 immunity because defendants were
    not executing or enforcing the law and they did not exercise
    control over Hays. Although we recognize that there may be
    additional exceptions to the application of section 4B102 where
    a legislative enactment identifies a specially protected class of
    individuals to whom statutorily mandated duties are owed (see
    Moore v. Green, No. 100029, slip op. at 29-35 (April 20, 2006);
    
    Calloway, 168 Ill. 2d at 323-24
    (discussing the statutorily
    mandated duties owed to the class of individuals protected by
    the Illinois Domestic Violence Act of 1986 (750 ILCS 60/101 et
    seq. (West 2002))), we do not encounter such a scenario here.
    Although we firmly believe that citizens have a right to expect
    the police to respond in a situation like this, the issue here is
    whether section 4B102 of the Tort Immunity Act immunizes the
    defendants from liability and the consequent payment of public
    funds in satisfaction of an individual=s damage claims. See
    Village of 
    Bloomingdale, 196 Ill. 2d at 490
    (A >By providing
    immunity, the legislature sought to prevent the diversion of
    public funds from their intended purpose to the payment of
    damage claims.= @), quoting 
    Bubb, 167 Ill. 2d at 378
    . Section
    4B102 immunity applies in this case.
    For the foregoing reasons, we affirm the judgment of the
    appellate court.
    Affirmed.
    JUSTICE McMORROW, dissenting:
    At issue in this appeal is whether defendants in this
    actionBvarious counties and municipalities, as well as their
    agents and employeesBunder the facts presented, are
    -21-
    absolutely immune from liability based upon section 4B102 of
    the Local Governmental and Governmental Employees Tort
    Immunity Act (Tort Immunity Act) (745 ILCS 10/4B102 (West
    2002)). The majority answers this question in the affirmative,
    holding that a complaint alleging either negligence or willful and
    wanton misconduct on the part of defendants is properly
    dismissed pursuant to this statutory provision.
    Pertinent to the instant cause, section 4B102 of the Tort
    Immunity Act provides:
    ANeither a local public entity nor a public employee is
    liable for failure to establish a police department or
    otherwise provide police protection service or, if police
    protection service is provided, for failure to provide
    adequate police protection or service ***.@ 745 ILCS
    10/4B102 (West 2002).
    The majority affirms the circuit court=s dismissal of plaintiff=s
    complaint on the basis that defendants are completely
    immunized from plaintiff=s claims pursuant to section 4B102 of
    the Tort Immunity Act (745 ILCS 10/4B102 (West 2002)). The
    majority arrives at this conclusion based on a rationale first
    employed by this court in Barnett v. Zion Park District, 
    171 Ill. 2d
    378 (1996). In Barnett, this court held that section 3B108(a)
    of the Tort Immunity Act (745 ILCS 10/3B108(a) (West 1992))
    cloaked the defendant park district with absolute immunity
    against allegations that lifeguards at the defendant=s swimming
    pool knowingly and willfully ignored pleas to save a drowning
    minor, thereby causing the minor=s death. The Barnett majority
    reasoned that the absence of an explicit exception for willful
    and wanton misconduct in section 3B108(a) of the Act meant
    that Athe legislature must have intended to immunize liability for
    both negligence and willful and wanton misconduct.@ 
    Barnett, 171 Ill. 2d at 391
    -92. In the course of my dissent from the
    majority=s holding in Barnett, I observed that there Aare strong
    reasons why the policies underlying grants of immunity for
    simple negligence should not be impliedly expanded to reach
    willful and wanton or intentional misconduct.@ Barnett, 
    171 Ill. 2d
    at 403 (McMorrow, J., dissenting).
    More specifically, I explained in Barnett that Athe general
    rationale for granting public entities the protection of immunities
    -22-
    not enjoyed by private entities is the significant expense and
    burdens placed upon the government@ when negligence on the
    part of local public entities or officials carrying out their
    government duties results in injuries to the public and such
    negligence lawsuits Aare permitted to flourish unchecked.@
    Barnett, 
    171 Ill. 2d
    at 403-04 (McMorrow, J., dissenting). It was
    my view, however, that the Arationale underlying a grant of
    immunity for simple negligence is different in kind from any
    justification for immunizing tortious conduct that is intentionally
    harmful or willful and wanton,@ and if the legislature actually
    intended to bestow absolute immunity for willful and wanton
    misconduct, the immunity statute should positively and
    unequivocally state such an intention. Barnett, 
    171 Ill. 2d
    at
    404 (McMorrow, J., dissenting).
    Since Barnett, I have adhered to my belief that the policies
    underlying grants of immunity for simple negligence are
    distinguishable from any justification for blanketing deliberate
    governmental misconduct with immunity. See In re Chicago
    Flood Litigation, 
    176 Ill. 2d 179
    , 213-14 (1997) (McMorrow, J.,
    concurring in part and dissenting in part); Harinek v. 161 North
    Clark Street Ltd. Partnership, 
    181 Ill. 2d 335
    , 354 (1998)
    (McMorrow, J., concurring in part and dissenting in part);
    Henrich v. Libertyville High School, 
    186 Ill. 2d 381
    , 401-02
    (1998) (McMorrow, J., dissenting); Village of Bloomingdale v.
    CDG Enterprises, Inc., 
    196 Ill. 2d 484
    , 501-10 (2001)
    (McMorrow, J., concurring in part and dissenting in part);
    Arteman v. Clinton Community Unit School District No. 15, 
    198 Ill. 2d 475
    , 488-90 (2002) (McMorrow, J., concurring in part and
    dissenting in part); Moore v. Green, No. 100029, slip op. at 15-
    20 (April 20, 2006) (McMorrow, J., specially concurring). I note
    that my conclusion in Barnett that the legislature did not intend
    to immunize willful and wanton misconduct in the immunity
    provisions of section 3B108 was validated when the General
    Assembly passed Public Act 90B805 (Pub. Act 90B805, eff.
    December 2, 1998), which amended section 3B108 to exclude
    willful and wanton conduct from the immunity granted by the
    statute. My conviction remains unwaivering that deliberate acts
    of governmental misconduct are not protected under the Tort
    Immunity Act by provisions which remain silent with respect to
    -23-
    an express exemption for such intentional harmful acts.
    In the matter at bar, the majority, based upon the Barnett
    rationale, interprets section 4B102 of the Tort Immunity Act
    (745 ILCS 10/4B102 (West 2002)) as affording a local
    governmental entity and its employees absolute immunity
    against liability for any injury caused to a citizen as a result of
    the entity=s Afailure to establish a police department or
    otherwise provide police protection service or if police
    protection service is provided, for failure to provide adequate
    police protection or service,@ even if such injury results from
    intentional and knowing misconduct on the part of defendants.
    The majority arrives at this result on the basis that section
    4B102 does not contain an express exemption for willful and
    wanton misconduct. The majority, however, does recognize
    that there may be limited exceptions to the application of the
    blanket immunity it finds exists in section 4B102 in those
    instances Awhere a legislative enactment identifies a specially
    protected class of individuals to whom statutorily mandated
    duties are owed.@ Slip op. at 19. This limited exception,
    however, does not ameliorate the harshness of the majority=s
    holding which will, in most instances, insulate government
    entities and employees from liability for intentional misconduct.
    The majority states that although it Afirmly believe[s] that
    citizens have a right to expect the police to respond in a
    situation like this, the issue here is whether section 4B102 of
    the Tort Immunity Act immunizes the defendants from liability
    and the consequent payment of public funds in satisfaction of
    an individual=s damage claims.@ Slip op. at 19. It is my view that
    blanket immunity should not be afforded to acts performed by
    local governmental entities or government officials in bad faith,
    especially where the provision of life-and-death police
    protection services are at issue. It is evident to me that the
    blanket, unlimited immunity bestowed upon defendants in this
    case is unnecessary to protect public entities from liability
    arising from Athe operation of government,@ which is the stated
    purpose of the Tort Immunity Act (745 ILCS 10/1B101.1 (West
    2002)). Construing section 4B102 of the Act to immunize only
    negligent conduct would completely fulfill this legislative
    objective.
    -24-
    Accordingly, I respectfully dissent from the majority=s
    conclusion that intentional misconduct by a local public entity or
    employee is shielded by the provisions contained within section
    4B102 of the Tort Immunity Act (745 ILCS 10/4B102 (West
    2002)). I continue to adhere to the view that where the Tort
    Immunity Act is silent on the question of whether intentional
    government misconduct is exempt from immunity, it should not
    be concluded that such silence translates into a positive intent
    on the part of the General Assembly to cloak local
    governmental entities and their employees with unconditional
    immunity.
    -25-