Ameren Illinois Company v. The Illinois Commerce Commission ( 2015 )


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    2015 IL App (4th) 140173
                                                                                FILED
    June 2, 2015
    Carla Bender
    NOS. 4-14-0173, 4-14-0182 cons.             4th District Appellate
    Court, IL
    IN THE APPELLATE COURT
    OF ILLINOIS
    FOURTH DISTRICT
    AMEREN ILLINOIS COMPANY,                               )      Appeal from
    Petitioner,                             )      Order of the Illinois
    v.          (No. 4-14-0173)             )      Commerce Commission.
    THE ILLINOIS COMMERCE COMMISSION; THE                  )      No. 13-0192
    CITIZENS UTILITY BOARD; THE ILLINOIS                   )
    INDUSTRIAL ENERGY CONSUMERS (Archer-                   )
    )
    Daniels-Midland Company, Caterpillar, Inc., Air
    )
    Products and Chemical Company, and United States       )
    Steel Corporation-Granite City Works); and THE         )
    OFFICE OF THE ATTORNEY GENERAL,                        )
    Respondents.                            )
    ____________________________________________           )
    )
    )
    DOMINION RETAIL, INC., and INTERSTATE GAS
    )
    SUPPLY OF ILLINOIS, INC.,                              )
    Petitioners,                               )
    v.           (No. 4-14-0182)               )
    THE ILLINOIS COMMERCE COMMISSION;                      )
    AMEREN ILLINOIS COMPANY, d/b/a AMEREN                  )
    ILLINOIS; THE CITIZENS UTILITY BOARD; THE              )
    )
    PEOPLE OF THE STATE OF ILLINOIS; THE
    )
    ILLINOIS INDUSTRIAL ENERGY CONSUMERS;                  )
    THE ILLINOIS COMPETITIVE ENERGY                        )
    ASSOCIATION; and THE RETAIL ENERGY                     )
    SUPPLY ASSOCIATION,                                    )
    Respondents.
    JUSTICE APPLETON delivered the judgment of the court, with opinion.
    Justice Harris concurred in the judgment and opinion.
    Justice Steigmann concurred in part and dissented in part, with opinion.
    OPINION
    ¶1             In tariffs it filed with the Illinois Commerce Commission (Commission), Ameren
    Illinois Company (Ameren) proposed increasing its rates for natural gas. The Commission
    suspended the tariffs and held an evidentiary hearing on them. The hearing culminated in a
    lengthy written decision by the Commission. Ameren appeals from one aspect of that decision,
    namely, the rate of return the Commission allowed Ameren on its equity. We are unable to say
    that, in setting the rate of return, the Commission made a decision that was against the manifest
    weight of the evidence. Therefore, in Ameren's appeal, case No. 4-14-0173, we affirm the
    Commission's decision.
    ¶2             The other appeal, case No. 4-14-0182, which we have consolidated with Ameren's
    appeal, arises from the same administrative case but concerns different tariffs. After filing its
    tariffs proposing an increase in gas rates, Ameren filed "rider" tariffs proposing the establishment
    of a small volume transportation program, a program that would allow retail gas suppliers to use
    Ameren's infrastructure to deliver natural gas to customers who chose to enter into contracts with
    the retail gas suppliers. The Commission approved the small volume transportation program but
    required retail gas suppliers to abide by three consumer protections, over and above those that
    statutory law already provided. Two interveners, Dominion Retail, Inc., and Interstate Gas
    Supply of Illinois, Inc. (which we will call, collectively, "the retail gas suppliers," "the
    alternative gas suppliers," or simply "the suppliers"), challenge the three consumer protections.
    They contend the Commission lacked statutory authority to require these protections, and they
    also contend there was no evidence that the protections were even necessary. We conclude the
    Commission had statutory authority to require the inclusion of the new consumer protections in
    the small volume transportation tariffs. The suppliers insist that little or no historical evidence
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    justified these protections. But that is no reason to overturn them. A protection can serve the
    legitimate function of preventing an injury from ever happening. Viewing the new consumer
    protections that way, we defer to the Commission's judgment that they would be just and
    reasonable conditions in Ameren's small volume transportation tariffs. Therefore, we affirm the
    Commission's decision in the suppliers' appeal as well.
    ¶3                                     I. BACKGROUND
    ¶4                             A. Ameren's Revenue Requirement
    ¶5                             1. The Capital Asset Pricing Model
    ¶6                              a. An Introduction to This Model
    ¶7             To determine the rates a public utility may charge its customers, the Commission
    must determine the utility's revenue requirement. Business & Professional People for the Public
    Interest v. Illinois Commerce Comm'n, 
    146 Ill. 2d 175
    , 195 (1991). The revenue requirement
    equals the utility's operating costs plus the rate base multiplied by an allowed rate of return.
    People ex rel. Madigan v. Illinois Commerce Comm'n, 
    2011 IL App (1st) 100654
    , ¶ 26. In the
    rates a regulated utility charges its customers, it not only deserves to be compensated for its
    operating costs, but it also deserves a return on its investment: a return on the rate base. 
    Id. (The "rate
    base" is "the total value of all invested capital." Commonwealth Edison Co. v. Illinois
    Commerce Comm'n, 
    2014 IL App (1st) 130302
    , ¶ 10.)
    ¶8             In setting rates, the Commission has to decide what, in the mind of a reasonable
    investor, would be an attractive enough return on the present value of the utility's property. 
    Id. ¶ 11.
    For several years, the Commission has used the capital asset pricing model (CAPM) to
    determine the minimum rate of return needed to entice a reasonable investor to invest in a public
    utility. (As we will discuss later, the Commission also uses the discounted cash flow (DCF)
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    model. But Ameren does not appeal any aspect of the Commission's application of the DCF
    model in this case.)
    ¶9             According to the CAPM, the required rate of return is a function of three things:
    (1) a risk-free rate of return; (2) the premium that average-risk stocks must pay over the risk-free
    rate to entice investors; and (3) the riskiness of the utility's equity in comparison to average-risk
    stocks. Peter V. Pantaleo & Barry W. Ridings, Reorganization Value, 51 Bus. Law. 419, 433
    (1996). The CAPM formula regards these three things as having the following relationship:
    Cost of equity = R(f) + (Beta x [R(m) – R(f)])
    Where: R(f) = risk-free rate of return
    Beta = beta coefficient of the utility's stock, which
    measures the volatility of the utility's stock in comparison to the
    volatility of the market as a whole
    R(m) = expected rate of return on a market portfolio
    comprised of a large number of diversified stocks, i.e., the
    expected rate of return on average-risk stocks. See 
    id. ¶ 10
              Expressed in words, the formula means this. The cost of the utility's equity—the
    required rate of return for the utility—"is equal to the sum of the risk-free rate of return plus a
    risk premium (i.e., a return above the risk[-]free rate)." 
    Id. The formula
    assumes that if
    investing in the utility would yield a rate of return no greater than that of treasury securities,
    which are the prototypical risk-free investment, no sensible person would invest in the utility.
    The utility would be riskier than treasury securities, and any rational investor would want
    compensation, a premium, for the additional risk. Therefore, to entice investors, the utility has to
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    offer a risk premium, some amount above the risk-free rate. In the formula above, the symbols
    to the right of the plus sign determine that risk premium.
    ¶ 11           The risk premium the utility must offer is determined by multiplying the volatility
    of the utility's equity by the market premium, the premium that investors expect the market as a
    whole (the average-risk stocks) to pay above a risk-free investment (treasury securities).
    Pantaleo and Ridings explain it this way—and for our purposes, the "target company" is the
    utility:
    "As noted, the yield on treasury securities is generally the
    best measure of the risk-free rate. The difference between the
    expected return on a 'market portfolio,' like the Standard & Poor's
    500, and the risk-free rate is a measure of the premium the market
    is expected to pay above a risk-free investment.       This market
    premium is commonly determined by reference to published data
    that tracks the average return on a given market portfolio and the
    average return on treasury securities over the same extended period
    of time (usually from 1926 or 1945 to the present). *** A beta
    coefficient greater than one means that a stock is more volatile
    than the market generally, as represented by a portfolio of a large
    number of stocks. *** A beta coefficient equal to one means that
    a particular stock is no more or less risky than the risk of the
    market itself. *** As the formula shows, a beta greater than one
    magnifies the cost of equity for a target firm. This makes sense
    because greater risk requires a greater return. Therefore, if the
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    equity investment in a target company is riskier than the 'average
    risk' of stocks represented by a market portfolio, the premium
    above a risk-free investment the target would have to pay in order
    to attract equity investors should be some multiple (higher than
    one) of the premium payable by the less risky 'average risk' stocks.
    A target's beta is that multiple." 
    Id. at 434-35.
    ¶ 12          If the target company is publicly traded, its beta can be found in financial
    publications, such as Value Line and Zacks. But what if the target company is not publicly
    traded? Because Ameren is not publicly traded and hence there is no market data available for
    Ameren stock, the only way to estimate Ameren's beta is to use the betas of a proxy group of
    publicly traded gas companies that appear to pose about the same amount of risk as Ameren.
    ¶ 13              b. The Controversy Over Measurement Periods for the Beta
    ¶ 14                    i. The Staff's Use of Five-Year Measurement Periods
    ¶ 15          The Commission's staff (Staff) entered its appearance in the administrative
    hearing, and a member of the Staff, Rochelle Phipps, presented her CAPM analysis.             To
    determine the beta coefficient, she used the same proxy group of gas companies that Ameren
    used in its CAPM analysis (except that she excluded one company). She obtained the betas of
    these proxy companies from Value Line and Zacks, and she also performed a regression analysis
    to estimate the beta.    See Samuel C. Thompson, Jr., Demystifying the Use of Beta in the
    Determination of the Cost of Capital and an Illustration of Its Use in Lazard's Valuation of
    Conrail, 25 J. Corp. L. 241, 266 (2000) (discussing the derivation of beta through regression
    analysis). As the Commission noted, all three of these sources—Value Line, Zacks, and the
    regression analysis—used a measurement period of five years (i.e., 260 weeks or 60 months):
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    "Ms. Phipps used Value Line's betas, Zack betas, and
    regression analysis to estimate beta for the gas sample.       She
    explained that Value Line employs 260 weekly observations of
    stock price data, and then adjusts its beta.     [Citation.]   The
    regression analysis beta estimate for the gas sample employs 60
    monthly observations of stock and the U.S. Treasury bill return
    data, and then the beta is adjusted. Like Staff's regression data,
    Zacks employs 60 monthly observations in its beta estimation;
    however, the beta estimates Zacks publishes are not adjusted; that
    is, they are 'raw' beta estimates. Thus, Ms. Phipps adjusted them
    using the same formula she used to adjust the regression beta.
    [Citation.] Ms. Phipps explained that adjusting raw beta estimates
    towards the market mean of 1.0 results in a linear relationship
    between the beta estimate and realized return that more closely
    conforms to the CAPM prediction. [Citation.]" Ameren Illinois
    Co., Illinois Commerce Comm'n No. 13-0192, at 142 (Order Dec.
    18, 2013).
    Perhaps the order means that the "raw beta estimates" had to be "adjusted" to fit into the CAPM
    equation, whereby the number one signified the same level of risk posed by the market as a
    whole, any number greater than one signified a greater risk than the market, and any number less
    than one signified a lesser risk than the market.
    ¶ 16           In any event, the order continues:
    -7-
    "Since both the Zacks beta estimate and the regression beta
    estimate are calculated using monthly returns (as Value Line uses),
    Ms. Phipps averaged the Zacks and regression betas to avoid over-
    weighting the monthly return-based betas. [Citation.] Then, she
    averaged that result with the Value Line beta to obtain a single
    estimate of beta for the sample. For the gas sample, the regression
    beta estimate is 0.54 and the Value Line beta and Zacks beta
    average 0.68 and 0.57, respectively. [Citation.] The average of the
    Zacks and regression betas is 0.56. Averaging this monthly beta
    with the weekly Value Line beta (0.68) produces a beta for the gas
    sample as 0.62. [Citation.] If Laclede Group is included in the gas
    sample, the regression beta equals 0.52, the average of the Zacks
    and regression betas equals 0.54 and the average of the Value Line
    beta with the monthly beta equals 0.60. [Citation.]" 
    Id. at 142-43.
    ¶ 17          Thus, Phipps combined betas from Value Line, Zacks, and a regression analysis to
    estimate Ameren's beta. Also, to avoid giving too much weight to monthly returns, she averaged
    together the two monthly sources (Zacks and the regression analysis) before averaging that result
    with the weekly source (Value Line).
    ¶ 18                ii. Ameren's Use of an 18-Month Measurement Period,
    a 24-Month Measurement Period, and
    a 5-Year Measurement Period
    ¶ 19          Ameren retained an expert, Robert Hevert, to perform a CAPM analysis. To
    determine Ameren's beta, he relied on published financial data regarding a proxy group of
    comparable gas companies which, for the most part, were the same proxies the staff used. The
    -8-
    Staff objected to Hevert's analysis, however, because he "relie[d] on beta estimates that [were]
    measured over 18 to 24 months." 
    Id. at 147.
    (We are quoting from the Commission's order of
    December 18, 2013, in which, for each issue, the Commission painstakingly summarized the
    parties' arguments and counterarguments before stating its own conclusions.) The Staff argued
    that "[b]etas measured over shorter time periods," such as 18 or 24 months, were "more prone to
    measurement error arising from short-term changes in risk and investor risk preferences, which
    [could] bias the beta estimate." 
    Id. By contrast,
    the Staff relied on betas calculated with five
    years of data. 
    Id. at 142,
    164.
    ¶ 20           In part because Hevert used 18-month and 24-month measurement periods to
    determine the beta coefficient—measurement periods that the Commission regarded as too
    short—the Commission found the Staff's CAPM analysis to be more reliable than Hevert's
    CAPM analysis, and the Commission declined to average Hevert's CAPM analysis with the
    Staff's CAPM analysis and the parties' DCF results. The Commission stated:
    "In its Order in [Ameren Illinois Co., Illinois Commerce
    Comm'n No. 11-0282 (Order Jan. 10, 2012)], the Commission
    expressed 'serious concerns' with the betas used by Mr. Hevert.
    The Commission noted that it has traditionally relied upon betas
    calculated with five years of data. In the instant case, Staff again
    used a period of five years. Staff again takes issue with the beta
    measurement period used by Mr. Hevert, which in the current
    proceeding was 18 to 24 months.        Staff explained why betas
    measured over shorter time periods, such as those used by Mr.
    Hevert, are more prone to measurement error arising from short-
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    term changes in risk and investor preferences, which can bias the
    beta estimate. Having reviewed the record, the Commission again
    finds that the beta estimates provided by Staff are more reliable."
    
    Id. at 164.
    ¶ 21          In Ameren's application for rehearing, which it filed on January 16, 2014, Ameren
    pointed out to the Commission: "But Mr. Hevert used three different beta sources—one with an
    18-month measurement period, one with a 24-month measurement period, and a Value Line beta
    coefficient source that is based on five years of data (same as Staff)." (Emphasis in original.)
    See 220 ILCS 5/10-113(a) (West 2012) ("No person or corporation in any appeal shall urge or
    rely upon any grounds not set forth in [an] application for a rehearing before the Commission.").
    Evidently, by the parenthetical remark "same as Staff," Ameren did not mean that the Staff, like
    Hevert, used an 18-month measurement period and a 24-month measurement but, rather, that
    Value Line was one of the sources the Staff used for its betas. He used Value Line, and the Staff
    used Value Line. Consequently, Ameren argued, the Commission erred by rejecting Hevert's
    CAPM analysis. Instead, according to Ameren, if 18 months and 24 months were too short as
    measuring periods, the Commission should have accepted Hevert's CAPM based only on Value
    Line betas and averaged his CAPM result with the Staff's CAPM result and the parties' DCF
    results. Ameren recalculated the rate of return that would result from excluding the 18-month
    and 24-month betas:
    "If the Commission wished to exclude the beta sources based on a
    shorter measurement period, and instead just use Mr. Hevert's
    Value-Line based CAPM model (with the 5-year measurement
    period), [Ameren's] CAPM result would be 10.11%.              When
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    averaged with the Staff's CAPM result and the Order's DCF result,
    this produces a return on equity of 9.35%, a full 27 basis points
    higher than the Order's authorized return on equity.     Had the
    Commission followed [this] same [averaging] method it approved
    in [North Shore Gas Co., Illinois Commerce Comm'n No. 12-0511,
    at 207 (Order June 18, 2013)], this 9.35% return on equity is the
    result that would have been reached."
    ¶ 22           On February 6, 2014, in a "Notice of Commission Action," the Commission
    denied Ameren's application for rehearing without specifically responding to Ameren's beta
    argument—or, for that matter, any other argument Ameren made in its application for rehearing.
    The ruling was simply a denial.
    ¶ 23               2. The Controversy Over Non-Dividend-Paying Companies
    in the Parameter for the Overall Market Return
    ¶ 24              a. The Staff's Exclusion of Non-Dividend-Paying Companies
    ¶ 25           Again, the CAPM has three parameters: the risk-free rate of return, the expected
    rate of return on the market, and the beta.
    ¶ 26           To estimate the expected rate of return on the market, the Staff, specifically
    Phipps, performed a DCF analysis on the firms in the Standard & Poor's 500 Index, excluding
    non-dividend-paying firms. A DCF model "is premised on the assumption that a stock's price is
    the sum of the expected value of future dividends, discounted to present value by the rate of
    return investors require." Citizens Utility Board v. Illinois Commerce Comm'n, 
    276 Ill. App. 3d 730
    , 747 (1995). Therefore, the model uses "three variables: price, future dividends, and the
    rate of return." 
    Id. Because dividends
    were a required variable in a DCF model, the Staff
    considered only companies that paid dividends.
    - 11 -
    ¶ 27          Let us pause for a moment and, for clarity, restate what we said in the preceding
    paragraph. To calculate a parameter of the CAPM model, namely, the overall market return, the
    Staff used another model, the DCF model, but because of the way the DCF model worked, the
    Staff excluded non-dividend-paying companies, using only dividend-paying companies. As the
    Commission said:
    "[The Staff estimated] [t]he expected rate of return on the
    market by *** conducting a DCF analysis on the firms composing
    the S&P 500 Index ('S&P 500') as of June 30, 2013. [Citation.]
    Firms not paying a dividend as of June 30, 2013, or for which
    neither Zacks nor Reuters growth rates were available, were
    eliminated from the analysis.     That analysis estimated that the
    expected rate of return on the market equals 12.33%. [Citation.]"
    Ameren, Illinois Commerce Comm'n No. 13-0192, at 142 (Order
    Dec. 18, 2013).
    ¶ 28          In defending its exclusion of non-dividend-paying companies when estimating the
    market return, the Staff explained to the Commission: "A DCF analysis assumes that the market
    value of common stock equals the present value of the expected stream of future dividend
    payments to the holders of that stock. [Citation.] Since a DCF model incorporates time-
    sensitive valuation factors, it must correctly reflect the timing of the dividend payments that
    stock prices embody. [Citation.]" 
    Id. at 140.
    (We are quoting the Commission's paraphrase of
    the Staff's argument.) Unless dividends were paid, it was impossible to know the timing of the
    dividend payments, and knowing the timing of the dividend payments was essential to doing a
    DCF analysis. See In re Connect America Fund, 28 FCC Rcd. 7123, 7159-60 n.156 (2013)
    - 12 -
    ("The general DCF model cannot be used to calculate the cost of equity for a firm that does not
    pay dividends."); In re Represcribing the Authorized Rate of Return for Interstate Services of
    Local Exchange Carriers, 5 FCC Rcd. 7507, 7511 (1990) (before "DCF cost of equity
    calculations" were made, "[t]he S & P 400 group and the electric group were to be screened to
    remove *** companies that did not pay quarterly dividends").
    ¶ 29              b. Ameren's Inclusion of Non-Dividend-Paying Companies
    ¶ 30          In his calculation of the expected overall market return, Ameren's expert, Hevert,
    used a constant-growth DCF model. Ameren, Illinois Commerce Comm'n No. 13-0192, at 134
    (Order Dec. 18, 2013). As Ameren explained to the Commission, a constant-growth DCF model
    "assumes constant unchanging growth as a component of the return an investor expects." 
    Id. at 131.
    According to an apparently uncontested description by an intervenor in the administrative
    proceeding, the Illinois Industrial Energy Consumers, "the constant growth version of the [DCF]
    model is sometimes expressed as K = D1/P0 + G, where K = Investor's required return, D1 =
    Dividend in the first year, P0 = Current stock price and G = Expected constant dividend growth
    rate." 
    Id. at 162.
    See Midwest Independent Transmission System Operator, Inc. & Ameren
    Illinois Co., 141 FERC ¶ 63014, at 771 (2012) (setting forth the same formula).
    ¶ 31          In his use of the constant-growth DCF model to calculate the market return
    parameter of the CAPM, Hevert included the non-dividend-paying companies of the Standard
    and Poor's 500 Index. The Staff objected for the following reason:
    "Staff witness Phipps explained that Mr. Hevert's inclusion of the
    non-dividend paying companies in a constant growth DCF analysis
    upwardly biases his estimate of market return. [Citation.] That is,
    the dividend growth rate of non-dividend paying companies cannot
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    be both constant and equal to the earnings growth rate as Mr.
    Hevert's estimation process assumes. If the dividend growth rate is
    constant, it must remain 0%. In contrast, the average dividend
    growth rates of the non-dividend paying companies in Mr. Hevert's
    analysis equal approximately 14%. [Citation.]" Ameren, Illinois
    Commerce Comm'n No. 13-0192, at 148 (Order Dec. 18, 2013).
    ¶ 32           Ameren responded: "Ms. Phipps'[s] criticism is unfounded as investors do view
    investments in the context of the entire market; dividend paying and non-dividend paying
    investments alike." (Internal quotation marks omitted.) 
    Id. at 135.
    ¶ 33           The Commission agreed with the Staff that the inclusion of non-dividend-paying
    companies was inconsistent with the constant-growth DCF model that Hevert used to estimate
    the average market return in the CAPM. The Commission said:
    "In [Ameren Illinois Co., Illinois Commerce Comm'n No.
    11-0282], the Commission also expressed 'serious concerns' with
    the market risk premium relied upon by Mr. Hevert. There, as in
    the current case, Staff objected to Mr. Hevert's inclusion of non-
    dividend paying companies in the DCF analysis used in the
    calculation of the expected market return, from which the risk-free
    rate is subtracted in the calculation of the market risk premium.
    Staff contends that inclusion of non-dividend paying companies
    upwardly biases the estimate of the market return, as does [the
    Illinois Industrial Energy Consumers].     The Commission again
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    shares this concern, and agrees with Staff that the market risk
    premium calculated by Staff is more reliable." 
    Id. at 165.
    ¶ 34          In its application for a rehearing, Ameren made essentially three points. First,
    Ameren argued it made no sense to exclude non-dividend-paying companies from an estimate of
    the market return, considering that non-dividend-paying companies were part of the overall
    market. Second, "Hevert's model *** include[d] non-dividend paying stocks in the market risk
    premium simply by recognizing the price appreciation of the stock over time." Third, the betas
    from Zacks, on which the Staff relied, "include[d] non-dividend paying companies," and thus, in
    Ameren's view, the Commission's "criticism of Mr. Hevert's use of the S & P 500 for his market
    risk premium [was] plainly arbitrary."
    ¶ 35          As we said, the Commission denied Ameren's application for a rehearing.
    ¶ 36          In summary, then, the Commission regarded Ameren's CAPM analysis as
    suffering from two flaws: (1) the use of short measuring periods for the beta and (2) the
    inclusion of non-dividend-paying companies in the constant-growth DCF analysis that Ameren
    used to calculate the market return in the CAPM.
    ¶ 37                      B. Newly Created Consumer Protections in a
    Proposed Small Volume Transportation Program
    ¶ 38          In 2011, in a previous gas rate case (Ameren Illinois Co., Illinois Commerce
    Comm'n No. 11-0282, at 185 (Order Jan. 10, 2012)), retail gas suppliers recommended that
    Ameren establish a small volume transportation program that would allow residential customers
    and small commercial customers to buy gas from "alternative gas suppliers."
    ¶ 39          Under section 19-110(a) of the Alternative Gas Supplier Law, the Commission
    may license "alternative gas suppliers" to supply natural gas to "residential or small commercial
    customers." 220 ILCS 5/19-110(a) (West 2012). "Alternative gas suppliers"—another name for
    - 15 -
    "retail gas suppliers"—basically are suppliers other than public utilities. 220 ILCS 5/19-105
    (West 2012). The idea, apparently, is that alternative gas suppliers will supply natural gas to
    customers via the gas utility's infrastructure or delivery system. "Transportation services" are
    "services provided by the gas utility that are necessary in order for the storage, transmission and
    distribution systems to function so that customers located in the gas utility's service area can
    receive gas from suppliers other than the gas utility and shall include, without limitation,
    standard metering and billing services." 
    Id. ¶ 40
              At the conclusion of the 2011 case, the Commission ordered Ameren and
    interested stakeholders to participate in workshops, hosted by the Staff, to determine whether a
    small volume transportation program would be beneficial and feasible in Ameren's service
    territories. Ameren, Illinois Commerce Comm'n No. 11-0282, at 194 (Order Jan. 10, 2012). To
    the extent the workshops did not end in a consensus, the Staff was to report to the Commission
    the issues that remained in dispute. 
    Id. On January
    10, 2013, the Staff gave the Commission a
    report, which described the unresolved issues.
    ¶ 41           On January 25, 2013, pursuant to section 9-201(a) of the Public Utilities Act (220
    ILCS 5/9-201(a) (West 2012)), Ameren filed new or revised tariff sheets, which proposed a
    general increase in gas delivery charges.
    ¶ 42           On March 6, 2013, pursuant to section 9-201(b) (220 ILCS 5/9-201(b) (West
    2012)), the Commission entered an order suspending the tariffs, thereby initiating the present gas
    rate case.
    ¶ 43           A couple of weeks after filing its tariffs proposing a general increase in gas rates,
    Ameren filed "supplemental direct testimony" by Venda K. Seckler, its managing executive of
    gas supply, in which she stated that Ameren was "neutral with regard to the adoption of [small
    - 16 -
    volume transportation (SVT),] consider[ing] the matter of question of policy to be determined by
    the Commission." Attached to her "supplemental direct testimony" were two exhibits: Ameren
    exhibit Nos. 13.1 and 13.2.       She described these two exhibits as two versions of a tariff
    pertaining to the proposed small volume transportation program. She testified: "Ameren Exhibit
    13.1 is a copy of the last version of draft tariffs circulated to the workshop participants. Ameren
    Exhibit 13.2 is an updated version, including refinements [Ameren] added after the conclusion of
    the SVT workshop." (One might think a "tariff" is simply a list of prices, but actually, in the
    jargon of public-utilities regulation, "tariff" has a more expansive meaning, to include not only
    prices but also terms, conditions, rules, practices, and other descriptive text. See Sheffler v.
    Commonwealth Edison Co., 
    2011 IL 110166
    , ¶ 28 ("A tariff is a public document setting forth
    services being offered, the rates and charges with respect to services, and the governing rules,
    regulations, and practices relating to those services.").
    ¶ 44           Thus, the administrative hearing was not only on the tariffs proposing a general
    increase in gas rates but also on the "rider" tariffs proposing a small volume transportation
    program.
    ¶ 45           The Citizens Utility Board called its former executive director, Martin Cohen, to
    testify regarding the small volume transportation program.       In his direct testimony, Cohen
    recommended that if the Commission approved such a program, it should order Ameren to
    include consumer protections that went beyond those in the Public Utilities Act. He did not as of
    yet specify what the additional consumer protections should be, but he suggested that additional
    consumer protections were necessary, given the complaints consumers had made about small
    volume transportation programs in northern Illinois. He cited two such complaints: one from
    - 17 -
    2002, Citizens Utility Board, Illinois Commerce Comm'n No. 02-0425, and Citizens Utility
    Board v. Illinois Energy Savings Corp., Illinois Commerce Comm'n No. 08-0175.
    ¶ 46          It was not until later, in his rebuttal testimony, that Cohen proposed any specific
    consumer protections. He proposed the following three protections:
    "1. A customer shall be absolved from paying any
    termination fees if, prior to the due date of their first bill, they
    notify the supplier that they are terminating the contract.
    2. When a customer has accepted service from a supplier
    after solicitation by a door-to-door salesperson, there shall be no
    termination fees assessed if the customer terminates during the first
    6 billing cycles.
    3. If a supplier's marketing materials include a price
    comparison of the supplier rate and the gas utility rate, the
    depiction of such comparison shall display at least three years of
    data in no greater than quarterly increments and shall also display
    the supplier's offered price for the same or equivalent product(s) or
    service(s) for each of the same increments."        Ameren, Illinois
    Commerce Comm'n No. 13-0192, at 225 (Order Dec. 18, 2013).
    ¶ 47          In their initial brief to the Commission, the retail gas suppliers objected to these
    proposed consumer protections for three reasons. First, they argued the consumer protections
    were "unnecessary in light of provisions in the [Public Utilities] Act that protect consumers and
    [in light of] the alleged decrease in customer complaints regarding existing SVT programs in
    Illinois." Second, the retail gas suppliers argued that "any customer protections should have
    - 18 -
    been a part of the workshop process and need not be considered in this proceeding." Third, the
    retail gas suppliers complained that the Citizens Utility Board "did not offer its specific
    recommendations [(that is, these three proposals for consumer protection)] until rebuttal
    testimony."   (In its brief, the Commission informs us that the rebuttal testimony of the
    intervenors—the Citizens Utility Board, the retail gas suppliers, and others—"was scheduled
    simultaneously" and that "only Ameren was provided for surrebuttal in the established
    schedule.")
    ¶ 48          The Commission disagreed that the scope of the workshop discussions restricted
    the Commission's consideration of any small volume transportation issue. 
    Id. at 247.
    The
    Commission also disagreed that the retail gas suppliers had been deprived of an opportunity to
    contest the proposed consumer protections. 
    Id. at 248.
    The Commission noted that although
    Cohen first proposed these consumer protections in his surrebuttal testimony, the retail gas
    suppliers could have cross-examined him, but they did not do so. 
    Id. The Commission
    agreed,
    however, "that the three measures at issue [were] not supported by the record." 
    Id. Therefore— initially—the
    Commission decided the measures would "not be adopted at this time." 
    Id. ¶ 49
             Later, in an amendatory order of January 23, 2014, the Commission revised the
    order of December 18, 2013, so as to state: "[T]he Commission finds that the three measures at
    issue are supported by the record and will be adopted at this time." (This is the only change the
    amendatory order made.) Ameren, Illinois Commerce Comm'n No. 13-0192, at 1 (Order Jan. 23,
    2014).
    ¶ 50          Part IX of the order of December 18, 2013, the part pertaining to the small
    volume transportation program, concludes with the following paragraph:
    - 19 -
    "One of the 'resolved issues' is identified as 'SVT Program
    Separate Proceeding,' sometimes referred to as a tariff proceeding.
    [Ameren] shall file tariffs consistent with the findings of this
    Order.     As indicated above, [Ameren] is directed to hold a
    workshop following the issuance of this Order, focusing on the
    issues that are not resolved by this Order, and to file a petition,
    tariffs and testimony in support of the SVT program within 45
    days of the date of this Order. The separate proceeding shall be for
    the purpose of improving and editing the tariffs submitted in the
    instant proceeding, and to resolve the remaining issues not decided
    in this Order, to the extent a resolution of them is not reached in
    the workshop. All issues decided in the instant proceeding will be
    considered resolved for purposes of the second proceeding."
    Ameren, Illinois Commerce Comm'n No. 13-0192, at 251 (Order
    Dec. 18, 2013).
    ¶ 51            In their application for a rehearing, the retail gas suppliers argued to the
    Commission that the three consumer protections not only were unauthorized by statutory law but
    they lacked any evidentiary support in the record. In addition, the suppliers made a procedural
    objection. They argued that "cross-examination of a witness without pertinent experience [was]
    no substitute for alternative gas suppliers being able to sponsor knowledgeable witnesses who
    could have testified as to whether [the Citizen Utility Board's] proposals [were] burdensome,
    costly, difficult or ineffective."
    ¶ 52            The Commission denied the retail gas suppliers' application for a rehearing.
    - 20 -
    ¶ 53                                    II. ANALYSIS
    ¶ 54              A. The Commission's Rejection of Ameren's CAPM Analysis
    ¶ 55                                    1. North Shore
    ¶ 56            Ameren argues that in North Shore Gas Co., Illinois Commerce Comm'n No. 12-
    0511, at 205 (Order June 18, 2013) (hereinafter, North Shore), the Commission established a
    "practice" of "averaging the parties' model results" together and that, in the present case, the
    Commission arbitrarily and enigmatically departed from that "practice" by rejecting Ameren's
    CAPM analysis even though, in North Shore, the utilities used betas from Value Line, as Ameren
    did in the present case, and even though, in North Shore, the utilities included non-dividend-
    paying companies in their calculation of the market return in the CAPM, as Ameren did in the
    present case.
    ¶ 57            North Shore is distinguishable for three reasons.   First, in North Shore, the
    utilities' expert, Paul R. Moul, consulted only one source for the beta parameter: Value Line.
    "For the beta measurement of systematic risk, he used the average Value Line for the Gas Group
    ***." 
    Id. at 199.
    Value Line had a five-year measurement period. 
    Id. at 200
    ("259 weekly
    observations of stock return data"). In his expert testimony in North Shore, Moul gave his
    opinion of what the CAPM result should be (id. at 186), and for purposes of the beta, he based
    his opinion on that single five-year source, Value Line (id. at 199). In the present case, by
    contrast, when Hevert testified to what the CAPM result should be, he based his opinion on 3
    measurement periods for the beta, the first 2 of which the Commission rejected as too short: 18
    months, 24 months, and 5 years. As Ameren told the Commission in Ameren's application for
    rehearing, "[f]or the beta measurement, [Hevert] used coefficients from three sources, including
    Bloomberg and Value Line."       It does not appear that Hevert ever offered a CAPM result
    - 21 -
    premised on Value Line as the sole source for the beta. Instead, it appears that Ameren first did
    that on page 5 of its application for rehearing—which, of course, was not expert testimony. The
    Commission could have reasonably regarded CAPM analysis as a matter for expert testimony.
    ¶ 58           Second, it appears that, in North Shore, none of the parties objected to the
    inclusion of non-dividend-paying companies in a constant-growth DCF analysis. In fact, far
    from objecting, the Staff in North Shore included non-divided-paying companies in its own
    constant-growth DCF analysis. "[F]or the expected rate of return on the market parameter, Mr.
    McNally," a member of the Staff, "conducted a DCF analysis on the firms composing the S&P
    500 Index"—which, as the parties agree in the present case, includes non-divided-paying
    companies. 
    Id. at 201.
    And both McNally and Moul used a "constant growth DCF." 
    Id. It would
    be unreasonable to count on the Commission to sua sponte raise any and all problems,
    such as including non-dividend-paying companies in a constant-growth DCF. The issue was
    forfeited in North Shore. See 83 Ill. Adm. Code § 200.610(b) (2000) ("Objections must be made
    at hearing to preserve them on appeal."). The issue is preserved in the present case.
    ¶ 59           Third, the Commission stated in North Shore that it "[did] not endorse every input
    to or every aspect of the CAPM analyses performed by the Utilities or by Staff." North Shore,
    Illinois Commerce Comm'n No. 12-0511, at 207 (Order June 18, 2013).                     Because the
    Commission did not specify, however, which of the CAPM inputs by the Staff the Commission
    found to be debatable, North Shore cannot be understood as establishing an across-the-board
    "practice" of averaging parties' CAPM results together.       In other words, the "practice" of
    averaging could depend on the presence of the defective inputs, whatever they were. Perhaps
    that is why North Shore says: "[F]or purposes of this proceeding, the Commission finds that
    - 22 -
    each provides useful input in estimating the market required return on common equity."
    (Emphasis added.) 
    Id. ¶ 60
              In sum, we disagree with Ameren's argument that the Commission arbitrarily
    departed from its decision in North Shore. Rather, for the reasons we have stated, North Shore is
    distinguishable.
    ¶ 61           2. Findings That Ameren Claims Are Inconsistent With the Evidence
    ¶ 62                                  a. Measurement Periods
    ¶ 63           Ameren says:      "In the Order, the Commission rejected Mr. Hevert's CAPM
    analysis because of its apparent misunderstanding of what Mr. Hevert did. The Commission
    contended that Mr. Hevert's analysis should be disqualified because he used only 18- and 24-
    month betas [citation to record], when in fact he also used 60-month betas. [Citation to record.]"
    ¶ 64           The following sentence of the Commission's order could indeed be understood as
    assuming, incorrectly, that Hevert used only 18- and 24-month betas: "Staff again takes issue
    with the beta measurement period used by Mr. Hevert, which in the current proceeding was 18 to
    24 months." Ameren, Illinois Commerce Comm'n No. 13-0192, at 164 ( Order Dec. 18, 2013).
    Actually, the third source that Hevert consulted for his beta calculation, Value Line, measured
    betas over a five-year period. The order elsewhere acknowledges that "[t]o calculate his beta
    coefficients, Mr. Hevert utilized reported beta coefficients from Bloomberg and Value Line for
    each of the proxy group companies."        (Emphasis added.)     
    Id. at 134.
      And evidently the
    Commission was aware that Value Line used five-year measurement periods, for the order says:
    "[Phipps] explained that Value Line employs 260 weekly observations of stock price data ***."
    
    Id. at 142.
    It is as if, when summarizing the Staff's argument, the Commission overlooked what
    it had written only a few pages earlier.
    - 23 -
    ¶ 65           Even after Ameren, in its application for a rehearing, disabused the Commission
    of its apparent misconception that Hevert had used only 18- and 24-month measurement periods
    for his beta, the Commission still rejected his CAPM analysis. The Commission still declined to
    average his CAPM result (as modified by Ameren in its application for rehearing) with the
    results of the other parties' experts to determine the rate of return. But the Commission included
    Phipps's CAPM result in the average. The question for us is whether, with the misconception
    dispelled, it is clearly evident that Hevert's modified CAPM result deserves as much weight as
    Phipps's CAPM result. See Apple Canyon Lake Property Owners' Ass'n v. Illinois Commerce
    Comm'n, 
    2013 IL App (3d) 100832
    , ¶ 20.
    ¶ 66           The answer is no—it is not clearly evident. When the 18- and 24-month sources
    were disqualified, Hevert was left with a single five-year source (Value Line) compared to
    Phipps, who relied on multiple five-year sources (Value Line, Zacks, and the regression
    analysis). Consequently, the Commission could reasonably regard her beta estimation as more
    reliable than his. Multiple beta sources could inspire more confidence than a single beta source.
    Indeed, the Commission had said in a previous case: "We agree that, in the same way we rely on
    multiple models to determine the cost of equity, Staff's well-considered use of multiple beta
    sources is beneficial to reduce measurement error from any individual estimate." North Shore
    Gas Co., Illinois Commerce Comm'n No. 09-0166, at 126-27 (Order Jan. 21, 2010). Also,
    Hevert never offered an opinion based on Value Line as a single beta source.
    ¶ 67             b. Non-Dividend-Paying Companies in a Diversified Portfolio
    ¶ 68           Another concern the Commission had with Hevert's CAPM analysis was his
    "inclusion of non-dividend[-]paying companies in the DCF analysis used in the calculation of the
    expected market return, from which the risk-free rate [was] subtracted in the calculation of the
    - 24 -
    market risk premium." Ameren, Illinois Commerce Comm'n No. 13-0192, at 165 (Order Dec.
    18, 2013).
    ¶ 69           For two reasons, Ameren regards this concern about non-dividend-paying
    companies as being against the manifest weight of the evidence:            (1) non-dividend-paying
    companies are part of the overall market, which the market-return parameter should reflect; and
    (2) Zacks, from which the Staff obtained its own beta estimates, used the Standard & Poor's 500
    Index, which included non-dividend-paying companies. We will discuss each of those two
    points.
    ¶ 70                            i. Non-Dividend-Paying Companies
    as Part of the Overall Market
    ¶ 71           Systematic risk is the risk posed by the market. Furman v. Commissioner of
    Internal Revenue, 
    75 T.C.M. 2206
    , at 11 n.10 (1998). Unsystematic risk is the risk
    unique to a particular asset. 
    Id. ¶ 72
              The CAPM assumes that someone who is considering investing in a public utility
    has "the ability to hold[] diversified portfolios that eliminate, on a portfolio basis, the effects of
    unsystematic risk." 
    Id. Because the
    CAPM assumes that an investor holding a diversified
    portfolio will encounter only systematic risk, the CAPM determines compensation only for
    systematic risk. 
    Id. ¶ 73
              The diversification of a stock portfolio eliminates unsystematic risk (Demystifying
    the Use of Beta, 25 J. Corp. L. at 247-48), and it is true, as Ameren says, that a diversified
    portfolio might well include stocks in non-dividend-paying companies. Even so, non-dividend-
    paying companies are not the sine qua non of a diversified portfolio. "[O]nce you have a
    portfolio of 20 or more stocks, diversification has done the bulk of its work." 
    Id. at 248.
    (We
    need not regard this number 20 as magical; maybe the minimum number is 25 or 30 stocks.)
    - 25 -
    Some of these 20 or more stocks could be in non-dividend-paying companies, or they all could
    be in dividend-paying companies. Diversification does not fail with the exclusion of companies
    that pay no dividends.
    ¶ 74           Because owning stock in non-dividend-paying companies is not absolutely
    essential to having a diversified stock portfolio that eliminates unsystematic (or unique) risk, the
    Commission could have reasonably decided that if a party chose to estimate the market return by
    using a constant-growth DCF model, it was preferable to exclude non-dividend-paying
    companies so as to avoid contradicting the constant-growth DCF model. Again, the Commission
    is the regulatory expert, and it is not "clearly evident" that including non-dividend-paying
    companies would be necessary or even logical, given the choice of a constant-growth DCF
    model, which presupposes growing dividends. Abbot Laboratories, Inc. v. Illinois Commerce
    Comm'n, 
    289 Ill. App. 3d 705
    , 714 (1997).
    ¶ 75           We realize that Ameren argued to the Commission:               "Hevert's model ***
    include[d] non-dividend paying stocks in the market risk premium simply by recognizing the
    price appreciation of the stock over time." But it is unclear how growth in the stock price could
    substitute for dividends, considering that the current stock price (P0) and the dividend in the first
    year (D1) are two separate variables in the equation.
    ¶ 76               ii. The Staff's Inclusion of Non-Dividend-Paying Companies
    in Its Estimation of the Beta
    ¶ 77           Ameren accuses the Commission of having a double standard in that the
    Commission allowed the Staff to include non-dividend-paying companies in its estimation of the
    beta but forbade Ameren to include non-dividend-paying companies in its estimation of the
    market return. Ameren argues:
    - 26 -
    "Not only did Staff admit that non-dividend-paying
    companies are part of the market intended to be measured by
    CAPM, the record also shows Staff relied on market information
    (Zacks betas) that included non-dividend paying companies.
    [Citation.] Since the record shows Zacks uses the S&P 500 for its
    beta calculations, and the S&P 500 includes companies that do and
    do not pay dividends, criticism of Mr. Hevert's use of the S&P 500
    for his market risk premium was plainly arbitrary and contrary to
    the record. [Citation.]"
    ¶ 78          Ameren seems to argue, in effect: "Look, the Staff did the same thing and
    received a pass." But Ameren has not convinced us that the Staff really did the same thing. The
    Commission's order specifically says that when Phipps used a DCF model to calculate the
    market return, she excluded non-dividend-paying companies and that when Hevert used a
    constant-growth DCF model to calculate the market return, he included non-dividend-paying
    companies.
    ¶ 79          Ameren points out, however, that Zacks includes non-dividend-paying companies
    in its beta estimates and that by obtaining betas from Zacks, Phipps included non-dividend-
    paying companies. The problem, though, was not with non-dividend-paying companies per se.
    It was not that they were unsuitable for all purposes. Rather, as we understand the Commission's
    decision, the problem was it made no sense to apply a DCF model to non-dividend-paying
    companies. We do not see how Phipps did that by using Zacks for purposes of the beta
    parameter.
    - 27 -
    ¶ 80           Granted, there is a certain lack of symmetry in including non-dividend-paying
    companies in the beta parameter while excluding them from the market-return parameter, but
    those two parameters are concerned with different things—the beta coefficient is concerned with
    the volatility of the utility compared to the volatility of the market as a whole, whereas the
    market return is concerned with the expected return from the market—and it is unclear to us
    what effect, if any, followed from this lack of symmetry. The Commission had a reason for
    excluding non-dividend-paying companies from the market-return parameter: to avoid a conflict
    with the constant-growth DCF model. In short, we are not financial analysts, and when we defer
    to the Commission's expertise and experience (Commonwealth Edison Co. v. Illinois Commerce
    Comm'n, 
    2013 IL App (2d) 120334
    , ¶ 36), we are unable to say it is "clearly evident" that the
    inclusion of non-dividend-paying companies in the beta parameter (via Zacks) demanded their
    inclusion in the market-return parameter if a constant-growth DCF model were used to calculate
    the market return. 
    Abbott, 289 Ill. App. 3d at 714
    .
    ¶ 81             B. The Sufficiency of the Commission's Findings and Analysis
    ¶ 82           Ameren argues that, "at a minimum," we should "remand this case with
    instructions to the Commission to explain itself." We deem a remand to be unnecessary. The
    Commission wrote a decision 254 pages long, 38 pages of which were devoted to the cost of
    equity.   For each issue and sub-issue, the Commission diligently summarized the parties'
    arguments and chose among the arguments. Its decision "contain[s] findings [and] analysis
    sufficient to allow an informed judicial review." 220 ILCS 5/10-201(e)(iii) (West 2012).
    ¶ 83           We realize the Commission denied Ameren's application for a rehearing without
    providing any explanation for doing so.      Nevertheless, we assume that, by the denial, the
    Commission adhered to its finding that "the beta estimates provided by [the] Staff [were] more
    - 28 -
    reliable." Ameren, Illinois Commerce Comm'n No. 13-0192, at 164 (Order Dec. 18, 2013). The
    Commission's order has enough substance that we can tell whether the "opposite conclusion is
    clearly evident." (Internal quotation marks omitted.) Apple Canyon, 
    2013 IL App (3d) 100832
    ,
    ¶ 20. It is not "clearly evident" that Hevert's CAPM analysis is as reliable as Phipps's CAPM
    analysis, considering that he used only one valid source for his beta, whereas she used multiple
    sources, and considering that he included non-dividend-paying companies in his constant-growth
    DCF analysis, whereas she excluded them from her DCF analysis. 
    Id. ¶ 84
              Ameren purports to be mystified as to why the Commission required the
    exclusion of non-dividend-paying companies from the market-return parameter, and Ameren
    complains of the lack of an explanation. Actually, though, as far as we can see, Ameren never
    has squarely responded to the Commission's stated rationale: that it is impossible to apply a
    constant-growth DCF model to companies that pay no dividends. See Connect America Fund,
    28 FCC Rcd. at 7159-60 n.156 ("The general DCF model cannot be used to calculate the cost of
    equity for a firm that does not pay dividends."); Represcribing the Authorized Rate, 5 FCC Rcd.
    at 7511 (before "DCF cost of equity calculations" were made, "[t]he S & P 400 group and the
    electric group were screened to remove *** companies that did not pay quarterly dividends").
    Ameren never has explained how the constant-growth DCF formula works when applied to non-
    dividend-paying companies.
    ¶ 85           C. Consumer Protections in the Small Volume Transportation Program
    ¶ 86                                          1. Ripeness
    ¶ 87           The retail gas suppliers argue that the three consumer protections the Commission
    required them to provide in the small volume transportation program violate the Public Utilities
    Act and lack any evidentiary justification.
    - 29 -
    ¶ 88           The Commission responds, initially, that this issue is unripe. According to the
    Commission, only after it approves the small volume transportation tariffs that Ameren filed in a
    separate proceeding before the Commission, Ameren Illinois Co., No. 14-0097, will the
    legitimacy of the consumer protections be ripe for review. Without approved tariffs, there can be
    no small volume transportation program. The Commission raises the possibility that the program
    might end up being too expensive to implement. In case No. 14-0097, Ameren disclosed that the
    costs of the program would be triple the estimate Ameren made previously, in the present case.
    In light of that disclosure, Ameren requested the Commission, in case No. 14-0097, to "enter an
    "Interim Order and provide further direction confirming whether [Ameren] should proceed with
    the SVT program."
    ¶ 89           The retail gas suppliers say, however, that if the Commission decides not to go
    forward with the small volume transportation program, this will be a change of mind by the
    Commission, because the Commission already has approved the program. The final order in the
    present case states: "The Commission concludes that it is in the public interest to approve an
    SVT program at this time, but with the additional consumer protections ***." Ameren, Illinois
    Commerce Comm'n No. 13-0192, at 246 (Order Dec. 18, 2013). The order also states that the
    Commission is "approving the implementation of an SVT program for [Ameren]." 
    Id. at 249.
    Thus, according to the suppliers, the small volume transportation program is more than a
    theoretical idea or proposal; it is an approved program. Even though further details need to be
    worked out in the tariffs, that does not detract from the Commission's approval of the program,
    which, by the terms of the order in this case, shall include the consumer protections. The
    suppliers see a danger that these newfangled consumer protections will be set in concrete, since
    the order says that "[a]ll issues decided in the instant proceeding will be considered resolved for
    - 30 -
    purposes of the second proceeding." 
    Id. at 251.
    The suppliers are concerned that if we declare
    their issue to be unripe, the opportunity to challenge the consumer protections will pass and
    never return: the issue "will be considered resolved." 
    Id. ¶ 90
              The question of ripeness "is best seen in a twofold aspect, requiring us to evaluate
    both the fitness of the issues for judicial decision and the hardship to the parties of withholding
    court consideration." (Internal quotation marks omitted.) Alternate Fuels, Inc. v. Director of the
    Illinois Environmental Protection Agency, 
    215 Ill. 2d 219
    , 231 (2004).
    ¶ 91           The legality of the additional consumer protections is an issue fit for judicial
    decision. Also, courts commonly determine whether an agency's decision has any support in the
    evidentiary record.
    ¶ 92           As for the hardship to the parties of withholding court consideration, the
    consumer protections could have economic implications for the retail gas suppliers and therefore
    could affect their decision whether to participate in the small volume transportation program—
    and could affect their decision whether to participate further in fashioning the program. Because
    the suppliers presumably will have to make financial commitments in order to fulfill contracts,
    lengthening the grace periods during which customers could terminate contracts might hurt the
    bottom line.   Keeping track of price data will be time-consuming, and companies do not
    necessarily want to reveal their pricing strategies to competitors. The suppliers argued to the
    Commission:
    "Requiring the reporting of the prices and terms of supplier
    contract offers will be extremely burdensome and provide
    ambiguous data. Market prices change daily and depending on the
    business model of an alternative gas supplier, its prices and terms
    - 31 -
    of supplier contract offers may vary daily and may vary for
    different customers.     Tracking this data would entail a huge
    amount of work for retail gas suppliers and assembling it in a
    useful format would be a monumental task for [the Citizen Utility
    Board's Office of Retail Market Development.] *** Additionally,
    certain supplier contract offers to customers may be sensitive or
    confidential and in a competitive marketplace a supplier should not
    be required to expose their pricing strategy to their competitors."
    ¶ 93           Even at this time, before the small volume transportation program has been
    implemented, the effects of the additional consumer protections are tangible enough to the retail
    gas suppliers that the issue is ripe for review. See 
    id. ¶ 94
                                 2. The Commission's Authority
    To Require the Consumer Protections
    ¶ 95           The retail gas suppliers challenge the Commission's authority to require them to
    provide the three consumer protections proposed by the Citizens Utility Board.
    ¶ 96           Because an administrative agency, such as the Commission, is a creation of the
    legislature, it has only the powers the legislature gives it in statutory law. Illinois Bell Telephone
    Co. v. Illinois Commerce Comm'n, 
    203 Ill. App. 3d 424
    , 438 (1990). An act by an agency can be
    unauthorized in either of two circumstances. One circumstance is the absence of a statute. "The
    fact that no statute precludes an agency from taking a particular action does not mean that the
    authority to do so has been given by the legislature." 
    Id. There must
    be a statute expressly
    granting the agency the power to do the act in question (id.) (and an express grant of power to do
    the act is interpreted as including the "power to do all that is reasonably necessary to execute the
    power *** specifically conferred" (Illinois Federation of Teachers v. Board of Trustees, 191 Ill.
    - 32 -
    App. 3d 769, 774 (1989))). The other circumstance is the existence of a statute with which the
    administrative act conflicts. See 220 ILCS 5/10-201(e)(iv)(C) (West 2012) ("The court shall
    reverse a Commission *** decision, in whole or in part, if it finds that *** [t]he *** decision is
    in violation of the State *** laws[.]").
    ¶ 97                             a. Is There an Empowering Statute?
    ¶ 98            The first question, then, is whether any statute expressly empowers the
    Commission to require the observance of administratively created consumer protections as a
    condition of participating in a small volume transportation program. See Illinois Bell, 203 Ill.
    App. 3d at 438. The answer is yes. The statutory authority comes from sections 9-201 and 19-
    120(b)(3) of the Public Utilities Act (220 ILCS 5/9-201, 19-120(b)(3) (West 2012)).
    ¶ 99            Under section 9-201(a) (220 ILCS 5/9-201(a) (West 2012)), whenever a public
    utility wants to make a significant change, it has to file a "schedule," or tariff, with the
    Commission. If the utility wants to change "any rate or other charge," it has to file a tariff. 
    Id. If the
    utility wants to change "any rule, regulation, practice[,] or contract relating to or affecting
    any rate or other charge, classification[,] or service," it has to file a tariff. 
    Id. If the
    utility wants
    to change "any privilege or facility," it has to file a tariff. 
    Id. ¶ 100
              Section 9-201(b) says that whenever a utility files a tariff, "the Commission shall
    have the power, and it is hereby given authority, *** to enter upon a hearing concerning the
    propriety of such rate or other charge, classification, contract, practice, rule[,] or regulation, and
    pending the hearing and decision thereon, such rate or other charge, classification, contract,
    practice, rule[,] or regulation shall not go into effect." 220 ILCS 5/9-201(b) (West 2012).
    ¶ 101           Section 9-201(c) says that "[i]f the Commission enters upon a hearing concerning
    the propriety of any proposed rate or other charge, classification, contract, practice, rule[,] or
    - 33 -
    regulation, the Commission shall establish the rates or other charges, classifications, contracts,
    practices, rules[,] or regulations proposed, in whole or in part, or others in lieu thereof, which it
    shall find to be just and reasonable." 220 ILCS 5/9-201(c) (West 2012). Once the Commission
    approves a tariff, it "is a law, not a contract, and [it] has the force and effect of a statute."
    (Internal quotation marks omitted.) Adams v. Northern Illinois Gas Co., 
    211 Ill. 2d 32
    , 55
    (2004).
    ¶ 102          In this case, Ameren filed not only tariffs proposing a general increase in its gas
    rates but also "rider" or supplemental tariffs proposing the establishment of a small volume
    transportation program. See 220 ILCS 5/9-201(a) (West 2012) ("new schedules or supplements"
    (emphasis added)). The Commission had the statutory authority to scrutinize the "practices" and
    "rules" proposed in the small volume transportation tariffs and to find those "practices" and
    "rules" to be "just and reasonable" only if they included a provision whereby Ameren required
    retail gas suppliers, as a condition of their participation in the program, to observe certain
    consumer protections. 220 ILCS 5/9-201(c) (West 2012).
    ¶ 103          Section 19-120(b)(3) provides: "The Commission shall have jurisdiction *** to
    investigate *** whether *** the alternative gas supplier has violated or is in nonconformance
    with the transportation services tariff of, or any of its agreements relating to transportation
    services with, the gas utility *** providing transportation services[.]" 220 ILCS 5/19-120(b)(3)
    (West 2012).
    ¶ 104          We conclude, therefore, that statutory law (1) authorizes the Commission to
    require the inclusion of consumer protections in a small volume transportation tariff and (2)
    gives the Commission "jurisdiction" over retail gas suppliers to investigate their compliance with
    these consumer protections.
    - 34 -
    ¶ 105          The retail gas suppliers point out that the three consumer protections are not
    actually in any of the proposed small volume transportation tariffs that Ameren has filed.
    Nevertheless, the import of the Commission's order is that the three consumer protections shall
    be in Ameren's small volume transportation tariff. After all, this administrative case was a
    hearing on tariffs. The Illinois Competitive Energy Association (ICEA) and the Retail Energy
    Supply Association (RESA) must have contemplated that if the Commission adopted the
    consumer protections proposed by the Citizens Utility Board, the protections would be in the
    small volume transportation tariff. They argued to the Commission: "ICEA/RESA says [the
    Citizens Utility Board] is under the misunderstanding that the tariffs of Illinois gas utilities are
    the only source of consumer protections. *** ICEA/RESA states that protections for residential
    and small-volume non-residential natural gas customers are set forth in Section 19-115 of the Act
    [(220 ILCS 5/19-115 (West 2012))]." Ameren, Illinois Commerce Comm'n No. 13-0192, at 245
    (Order Dec. 18, 2013).
    ¶ 106            b. Do the Three Consumer Protections Violate Statutory Law?
    ¶ 107                           i. The First Consumer Protection
    ¶ 108          The first consumer protection that the Commission approved in this case provides
    as follows:
    "(1) A customer shall be absolved from paying any
    termination fees if, prior to the due date of their first bill, they
    notify the supplier that they are terminating the contract." 
    Id. at 247.
    ¶ 109          The retail gas suppliers argue that because this consumer protection requires a
    grace period "different from" the grace period in section 19-115(g)(5)(B) of the Public Utilities
    - 35 -
    Act (220 ILCS 5/19-115(g)(5)(B) (West 2012)), it "directly conflict[s] with" that statute. Section
    19-115(g)(5)(B) reads as follows:
    "(g) An alternative gas supplier shall comply with the
    following requirements with respect to the marketing, offering, and
    provision of products or services:
    ***
    (5) Early Termination.
    ***
    (B) In any agreement that
    contains an early termination clause,
    an alternative gas supplier shall
    provide the customer the opportunity
    to terminate the agreement without
    any termination fee or penalty within
    10 business days after the date of the
    first bill issued to the customer for
    products or services provided by the
    alternative   gas     supplier.     The
    agreement     shall      disclose   the
    opportunity and provide a toll-free
    phone number that the customer may
    call in order to terminate the
    - 36 -
    agreement."        220    ILCS    5/19-
    115(g)(5)(B) (West 2012).
    Thus, if a contract between an alternative gas supplier and a customer includes a provision
    governing an early termination of the contract, the contract must inform the customer that the
    customer has the right to terminate the contract, without penalty, within 10 business days after
    the first bill is issued to the customer. Also, the contract has to provide a toll-free telephone
    number the customer may call to exercise this right of early termination.
    ¶ 110          The alternative gas suppliers complain that the grace period the Commission
    ordered in the first consumer protection is longer than the grace period that section 19-
    115(g)(5)(b) "allow[s]." Again, the first consumer protection provides that a customer may
    terminate the contract, without penalty, before the due date of the first bill.          Under the
    Commission's rules, "[b]ills for residential customers shall be due a minimum of 21 days after
    the date they are sent to the customer, and bills for non-residential customers shall be due a
    minimum of 14 days after the date they are sent to the customer."               83 Ill. Adm. Code
    § 280.50(e)(1), adopted at 38 Ill. Reg. 21331 (eff. Nov. 1, 2014). Thus, the first consumer
    protection lengthens the grace period from 10 days after the issuance of the first bill to a
    minimum of 21 days after the issuance of the first bill for residential customers and a minimum
    of 14 days after the issuance of the first bill for nonresidential customers.
    ¶ 111          According to the retail gas suppliers, this substitution of a longer grace period for
    the shorter grace period in the statute is an unauthorized act, like the Commission's violation of
    section 9-230 (220 ILCS 5/9-230 (West 1994)) in Illinois Bell Telephone Co. v. Illinois
    Commerce Comm'n, 
    283 Ill. App. 3d 188
    (1996). Section 9-230 provided:
    - 37 -
    " 'In determining a reasonable rate of return upon
    investment for any public utility in any proceeding to establish
    rates or charges, the Commission shall not include any incremental
    risk or increased cost of capital which is the direct or indirect
    result of the public utility's affiliation with unregulated or
    nonutility companies.' " (Emphases in original.) Illinois 
    Bell, 283 Ill. App. 3d at 205
    (quoting 220 ILCS 5/9-230 (West 1994)).
    Illinois Bell Telephone Company (Illinois Bell) was affiliated with Ameritech Corporation
    (Ameritech), and "[instead of] determining whether [Illinois] Bell's risk or capital costs were
    greater because of its affiliation with Ameritech, the Commission merely determined [that
    Illinois] Bell's capital structure was reasonable." 
    Id. at 207.
    If, however, the affiliation with
    Ameritech caused Illinois Bell to be a riskier investment than it otherwise would have been, the
    supposed reasonableness of the affiliation was irrelevant; the statute flatly forbade using the
    added risk as a justification for allowing Illinois Bell a higher rate of return. The appellate court
    said:
    "In section 9-230, the legislature used the word 'any' to modify its
    prohibition of considering incremental risk or increased cost of
    capital in determining a reasonable [rate of return]. This usage
    removes all discretion from the Commission. Section 9-230 does
    not allow the Commission to consider what portion of a utility's
    increased risk or cost of capital caused by affiliation is 'reasonable'
    and therefore should be borne by the utility's ratepayers; the
    legislature has determined that any increase whatsoever must be
    - 38 -
    excluded     from    the   [rate-of-return]   determination.   It   is
    impermissible for the Commission to substitute its reasonableness
    standard for the legislature's absolute standard." 
    Id. The statutory
    phrase "shall not include any incremental risk" was an absolute prohibition.
    ¶ 112          The statute before us, section 19-115(g)(5)(B) of the Public Utilities Act (220
    ILCS 5/19-115(g)(5)(B) (West 2012)), would be more comparable to the statute in Illinois Bell if
    it said something to the effect of: "The agreement shall not include any grace period other than a
    period of 10 business days after the issuance of the first bill." But that is not what section 19-
    115(g)(5)(B) says. Instead, it says that the alternative gas supplier "shall provide the customer
    the opportunity to terminate the agreement without any termination fee or penalty within 10
    business days after the [issuance] of the first bill." 
    Id. If the
    supplier provides the customer the
    opportunity to terminate the agreement within, say, 14 business days after the issuance of the
    first bill, then, ipso facto, the supplier would provide the customer the opportunity to do so
    within 10 business days after the issuance of the first bill. A longer period encompasses a shorter
    period. If the deadline for early termination is the 14th day and the customer calls on the 10th
    day, the supplier surely will not regard the call as ineffectual and require the customer to call
    back in four days. By giving the customer the opportunity to terminate the contract within 14
    days, the supplier gives the customer the opportunity to do so on the first day, the second day,
    the third day, etc., all the way up to day 14.
    ¶ 113          The alternative gas suppliers argue, however, that if the legislature really intended
    to allow a grace period of longer than 10 business days, the legislature could have used a
    modifier such as "no less than" or "at least": "An alternative gas supplier shall provide the
    customer the opportunity to terminate the agreement without any termination fee or penalty
    - 39 -
    within no less than 10 business days after the date the first bill was issued to the customer."
    True—or the legislature could have spoken in terms of an "opportunity" to terminate the
    contract. The best evidence of legislative intent is the plain and ordinary sense of the words the
    legislature used (Paris v. Feder, 
    179 Ill. 2d 173
    , 177 (1997)), and in the plain and ordinary sense
    of words, when someone is given an "opportunity" to do something within a period of longer
    than 10 days, the person necessarily is given the "opportunity" to do it within 10 days. Hence, in
    our de novo interpretation (see Quad Cities Open, Inc. v. City of Silvis, 
    208 Ill. 2d 498
    , 508
    (2004)), we conclude that section 19-115(g)(5)(B) of the Public Utilities Act (220 ILCS 5/19-
    115(g)(5)(B) (West 2012)) does not forbid the Commission to prescribe a grace period longer
    than 10 business days after the issuance of the first bill.
    ¶ 114                             ii. The Second Consumer Protection
    ¶ 115          The second consumer protection likewise lengthens the grace period for the early
    termination of a contract, making the grace period especially long if the contract was preceded
    by a door-to door solicitation:
    "2. When a customer has accepted service from a supplier
    after solicitation by a door-to-door salesperson, there shall be no
    termination fees assessed if the customer terminates during the first
    6 billing cycles." Ameren, Illinois Commerce Comm'n No. 13-
    0192, at 247 (Order Dec. 18, 2013).
    ¶ 116          The retail gas suppliers make essentially the same argument against the second
    consumer protection that they make against the first consumer protection: under section 19-
    115(g)(5)(B) (220 ILCS 5/19-115(g)(5)(B) (West 2012)), "ten days means ten days, regardless of
    how a customer was solicited." In our discussion of the first consumer protection, we explained
    - 40 -
    why we disagree with that argument. For the same reason, we disagree with the suppliers'
    argument against the second consumer protection.
    ¶ 117                          iii. The Third Consumer Protection
    ¶ 118          The third consumer protection provides as follows:
    "3. If a supplier's marketing materials include a price
    comparison of the supplier rate and the gas utility rate, the
    depiction of such comparison shall display at least three years of
    data in no greater than quarterly increments and shall also display
    the supplier's offered price for the same or equivalent product(s) or
    service(s) for each of the same increments."       Ameren, Illinois
    Commerce Comm'n No. 13-0192, at 247 (Order Dec. 18, 2013).
    ¶ 119          The retail gas suppliers make essentially two arguments against this consumer
    protection. First, nothing in the Public Utilities Act authorizes the Commission to order this
    consumer protection. Second, this consumer protection "directly conflicts with" sections 19-
    115(g) and 19-125(c) of the Public Utilities Act (220 ILCS 5/19-115(g), 19-125(c) (West 2012)),
    in the sense that "the expression of one thing in an enactment excludes any other, even if there
    are no negative words prohibiting it." Illinois 
    Bell, 203 Ill. App. 3d at 438
    . We will address
    each of those arguments in turn.
    ¶ 120                              (a) Statutory Authorization
    ¶ 121          As we have discussed, when the Commission holds an administrative hearing on a
    tariff filed by a utility, section 9-201(c) empowers the Commission to "establish" "just and
    reasonable" "practices, rules[,] or regulations" "in lieu" of those the utility has proposed in the
    tariff. 220 ILCS 5/9-201(c) (West 2012). Thus, if the third consumer protection is just and
    - 41 -
    reasonable, the Commission has the power to establish it as a practice, rule, or regulation in
    Ameren's small-volume transportation tariff.
    ¶ 122                         (b) The Argument of Implied Exclusion
    ¶ 123          The retail gas suppliers argue that the third consumer protection "directly conflicts
    with provisions in the [Public Utilities Act] that address marketing practices and price
    comparisons." The only such provisions the suppliers cite are sections 19-115(g) and 19-125(c)
    (220 ILCS 5/19-115(g), 19-125(c) (West 2012)). The suppliers do not explain how the third
    consumer protection requires them to do anything that sections 19-115(g) and 19-125(c) forbid.
    ¶ 124          Perhaps the suppliers mean that sections 19-115(g) and 19-125(c) impliedly
    exclude the third consumer protection. Expressing one thing in a statute can impliedly exclude
    another thing, but it does not always do so. If the statement "the expression of one thing in an
    enactment excludes any other" were taken at face value, there could be only one enactment.
    Illinois 
    Bell, 203 Ill. App. 3d at 438
    . Actually, the exclusionary implication is heavily dependent
    on context and common sense. In Illinois Bell, for example, the only reasonable inference from
    section 9-244 of the Public Utilities Act (Ill. Rev. Stat. 1989, ch. 111 2/3, ¶ 9-244) was that the
    legislature did not intend the Commission to unilaterally implement incentives to improve utility
    performance, because the statute authorized the Commission to do a study on the necessity and
    desirability of an incentive program and then to report its findings to the legislature, " 'with
    appropriate legislative recommendations.' " (Emphasis omitted.) Illinois 
    Bell, 203 Ill. App. 3d at 437-38
    (quoting Ill. Rev. Stat. 1989, ch. 111 2/3, ¶ 9-244). Because the legislature wanted the
    Commission to study the question and then make its recommendations to the legislature, the
    clear implication was that the legislature had reserved to itself the decision of whether to have an
    incentive program for utilities.
    - 42 -
    ¶ 125           We find no comparable exclusionary implication in either section 19-115(g) (220
    ILCS 5/19-115(g) (West 2012)) or section 19-125(c) (220 ILCS 5/19-125(c) (West 2012)).
    Section 19-115(g) says only this about marketing materials: "Any marketing materials which
    make statements concerning prices, terms, and conditions of service shall contain information
    that adequately discloses the prices, terms[,] and conditions of the products or services." 220
    ILCS 5/19-115(g)(1) (West 2012). We do not understand by what logic this statute impliedly
    excludes the third consumer protection, which governs marketing materials that purport to make
    "a price comparison of the supplier rate and the gas utility rate."
    ¶ 126           As for section 19-125(c) (220 ILCS 5/19-125(c) (West 2012)), it has nothing to
    do with marketing. Rather, it requires alternative gas suppliers to provide the Commission their
    pricing information, which the Commission then will post on the Internet so that customers can
    compare the prices of the various suppliers. It is unclear how this statute could be interpreted as
    impliedly saying no to something quite different: a regulation governing marketing materials
    that purport to compare the supplier's rate to the gas utility's rate.
    ¶ 127              3. The Lack of an Opportunity To Present Rebuttal Evidence
    ¶ 128           The retail gas suppliers complain that "[b]ecause [the Citizens Utility Board
    proposed the three consumer protections] in the rebuttal phase of the case, there was no
    additional round of testimony during which [the suppliers] could have addressed those issues."
    ¶ 129           Nevertheless, as the Commission notes, the suppliers did not object when, during
    the rebuttal phase, Cohen proposed the three consumer protections.             According to the
    Commission's brief, "his evidence was admitted into the administrative record without
    objection." The suppliers could have objected during Cohen's testimony. They could have
    objected that by waiting until the rebuttal phase to propose these new rules, the Citizens Utility
    - 43 -
    Board deprived them of the opportunity to respond with evidence that the proposed new rules
    would be too burdensome or too costly. Then the administrative law judge could have sustained
    their objection or, alternatively, could have modified the schedule so as to allow them to present
    surrebuttal evidence. But the suppliers made no contemporaneous objection.
    ¶ 130          A rule of the Commission provides: "Objections must be made at hearing to
    preserve them on appeal." 83 Ill. Adm. Code § 200.610(b) (2000). Pursuant to that rule, we
    conclude that the suppliers have forfeited their procedural objection to the proposal of new rules
    during rebuttal.
    ¶ 131                 4. The Argument That the Three Consumer Protections
    Lack Evidentiary Support in the Record
    ¶ 132          The Commission found that "in light of the experience in [n]orthern Illinois, the
    three requirements proposed by [the Citizens Utility Board were] reasonable and appropriate
    supplements to the existing statutory protections," and therefore the Commission "adopted"
    them. The suppliers argue that, for all that appears in the record, "the experience in [n]orthern
    Illinois" consists merely of two cases, one from 2002 and the other from 2008, and that these two
    isolated cases from years ago, which did not even occur in Ameren's service territory, cannot
    reasonably serve as a basis for the three consumer protections. Thus, the suppliers argue, "[t]he
    findings of the Commission are not supported by substantial evidence based on the entire record
    of evidence presented to or before the Commission for and against such rule, regulation, order[,]
    or decision." 220 ILCS 5/10-201(e)(iv)(A) (West 2012).
    ¶ 133          Let us assume, for the sake of argument, that the suppliers are correct: if the aim
    is to respond to historical abuses, the two cases from northern Illinois cannot reasonably serve as
    a justification for the three consumer protections. Let us say these cases are too few and too stale
    to be the basis for any decision.
    - 44 -
    ¶ 134         It does not necessarily follow that the three consumer protections are "[un]just
    and [un]reasonable." 220 ILCS 5/9-201(c) (West 2012). The suppliers cite no case holding that
    the Commission must be purely reactive, and never proactive, in the practices, rules, and
    regulations it requires in tariffs. They cite no case holding that consumers must be exploited in
    sufficient numbers before measures can be taken to protect them. To borrow an analogy from
    the Commission's brief, the Commission should not have to wait until someone is run over by a
    train before it declares a railroad crossing to be dangerous. See Galt v. Illinois Commerce
    Comm'n, 
    28 Ill. 2d 501
    , 504 (1963).
    ¶ 135         Section 9-201(c) requires that the "practices, rules[,] or regulations" in tariffs be
    "just and reasonable," not that they be validated by a compelling history of abuses. 220 ILCS
    5/9-201(c) (West 2012). The Commission could reasonably foresee the potential for unfairness,
    deception, or exploitation and, by the insertion of a rule or regulation into the tariff, try to
    prevent the wrong from ever happening.
    ¶ 136                                 III. CONCLUSION
    ¶ 137         For the foregoing reasons, we affirm the Commission's decision.
    ¶ 138         Affirmed.
    - 45 -
    ¶ 139           JUSTICE STEIGMANN, concurring in part and dissenting in part.
    ¶ 140           With one small exception, I agree completely with the sound majority opinion.
    That small exception pertains to one of the three additional consumer protections the
    Commission added, providing that a customer shall be absolved from paying any termination
    fees if, prior to the due date of the customer's first bill, the customer notifies the supplier that the
    customer is terminating the contract. The retail gas suppliers argue that because this consumer
    protection requires a grace period that is different from the one provided in section 19-
    115(g)(5)(B) of the Public Utilities Act (220 ILCS 5/19-115(g)(5)(B) (West 2012)), it directly
    conflicts with that statute. I agree with that analysis and respectfully dissent from that portion of
    the majority's opinion.
    ¶ 141           The majority opinion sets forth section 19-115(g)(5)(B) of the Public Utilities Act
    in its entirety (see supra ¶ 109), so I will not repeat that section here. In my judgment, that
    section constitutes a legislative determination regarding the time in which any agreement that
    contains an early termination clause may be subject to an early termination. The legislature has
    decided that the customer may terminate the agreement without any termination fee or penalty
    within 10 business days after the date of the first bill issued to the customer for products or
    services provided. Contrary to the majority opinion, I view this language as constituting a
    definitive legislative judgment that is binding upon the Commission.                 Accordingly, the
    Commission exceeded its lawful authority by purporting to extend the time for early termination
    beyond that contained in section 19-115(g)(5)(B) of the Public Utilities Act.
    - 46 -
    

Document Info

Docket Number: 4-14-0173, 4-14-0182 cons.

Filed Date: 6/2/2015

Precedential Status: Non-Precedential

Modified Date: 6/15/2015