Grauer v. Clare Oaks ( 2019 )


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    2019 IL App (1st) 180835
                                                 No. 1-18-0835
    Opinion filed August 14, 2019
    THIRD DIVISION
    ______________________________________________________________________________
    IN THE
    APPELLATE COURT OF ILLINOIS
    FIRST DISTRICT
    ______________________________________________________________________________
    SUSAN R. GRAUER and THOMAS M. TRENDEL, as                  )
    Independent Coexecutors of the Estate of Dolores Trendel, )
    Deceased,                                                  )
    )
    Plaintiffs-Appellees,               )
    )
    v.                                                    )     Appeal from the
    )     Circuit Court of
    CLARE OAKS, an Illinois Not-For-Profit Corporation         )     Cook County
    d/b/a Assisi at Clare Oaks and/or Assisi Healthcare Center )
    at Clare Oaks; CRSA/LCS MANAGEMENT, LLC, an                )     No. 13 L 2472
    Iowa Limited Liability Company; CRSA/LCS                   )
    EMPLOYMENT SERVICES, LLC, an Iowa Limited                  )     The Honorable
    Liability Company; PERCIVAL BIGOL, M.D.;                   )     Thomas V. Lyons, II,
    PERCIVAL A. BIGOL, M.D., LTD.; and MICHELLE                )     Judge Presiding.
    HART-CARLSON,                                              )
    )
    Defendants                          )
    )
    (CLARE OAKS,                                               )
    )
    Defendant-Appellant).               )
    PRESIDING JUSTICE FITZGERALD SMITH delivered the judgment of the court,
    with opinion.
    Justices Howse and Cobbs concurred in the judgment and opinion.
    OPINION
    ¶1        The defendant-appellant, Clare Oaks, an Illinois not-for-profit corporation doing business
    No. 1-18-0835
    as Assisi at Clare Oaks and Assisi Healthcare Center at Clare Oaks (Clare Oaks), appeals to this
    court following a jury verdict against it and in favor of the plaintiffs-appellees, Susan R. Grauer
    and Thomas M. Trendel, as independent coexecutors of the estate of Dolores Trendel, deceased,
    in the circuit court of Cook County, on claims alleging violations of the Nursing Home Care Act
    (210 ILCS 45/1-101 et seq. (West 2016)), common-law negligence, and wrongful death. The
    plaintiffs’ claims arose out of injuries that they allege Dolores Trendel (Trendel) sustained when
    she suffered a stroke on March 30, 2011, two weeks after she stopped receiving Coumadin, a
    medication that reduces the risk of stroke in individuals with atrial fibrillation. Trendel died on
    March 15, 2015, and the plaintiffs allege that her death was due to complications from the stroke.
    Clare Oaks was the licensee licensed by the Department of Public Health to operate the facility at
    which Trendel was a resident at the time of the occurrence.
    ¶2        The plaintiffs’ claims against Clare Oaks were tried to a jury along with their claims against
    several other defendants who are not parties to this appeal. One such defendant, Michelle Hart-
    Carlson, was the administrator of Clare Oaks. The jury found in favor of Hart-Carlson and
    against the plaintiffs on the claims against her. Other such defendants were Percival Bigol, M.D.,
    and his medical practice group, Percival A. Bigol, M.D., Ltd. (collectively Dr. Bigol). Dr. Bigol
    was the medical director of Clare Oaks and Trendel’s attending physician while she was a
    resident there. The plaintiffs brought claims against Dr. Bigol in both capacities, but the jury
    found in favor of Dr. Bigol and against the plaintiffs on all claims against him. 1
    ¶3        Following the jury verdict, the trial court denied Clare Oaks’ posttrial motion for a new
    trial. The trial court also granted a motion by the plaintiffs that Clare Oaks pay their attorney fees
    1
    The plaintiffs put on no evidence concerning defendants CRSA/LCS Management, LLC, and
    CRSA/LCS Employment Services, LLC. These defendants remained in the case through the close of
    evidence, at which point the trial court granted directed verdicts in their favor without objection.
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    and costs pursuant to section 3-602 of the Nursing Home Care Act (id. § 3-602). Clare Oaks
    argues on appeal that a new trial should be ordered based on a number of erroneous rulings by
    the trial court during the trial, as well as because of certain remarks by the attorneys and
    witnesses for the plaintiffs. Clare Oaks also appeals the order awarding attorney fees and costs.
    For the following reasons, we affirm in part and reverse in part.
    ¶4                                           I. BACKGROUND
    ¶5        On February 23, 2011, Trendel was admitted to Clare Oaks for rehabilitation after she
    fractured her ankle. Then 85 years of age, she also suffered from atrial fibrillation, a heart
    condition that put her at risk for developing blood clots that, in turn, increased her risk of stroke.
    To reduce this risk, Trendel had been taking the medication Coumadin, commonly referred to as
    a “blood thinner,” for several years. Upon her admission to Clare Oaks, her dosage of Coumadin
    was managed by Dr. Bigol. Although the evidence demonstrated some irregularities in this
    regard, Trendel essentially received her prescribed dosage of Coumadin from the time of her
    admission through March 15, 2011. On March 16, 2011, a nurse at Clare Oaks named Christina
    Martinez documented on a lab report form and in a nurse’s note that she had spoken by
    telephone with Dr. Bigol and he had ordered Trendel’s Coumadin to be discontinued. Dr. Bigol
    disputed that he had given this order. It is undisputed that, although Martinez documented the
    order in two places, she did not document it in the “physician orders” section of Trendel’s
    medical chart, sometimes referred to by the witnesses as the “physician order sheet” or a
    “telephone order.” It is also undisputed that Trendel did not receive Coumadin after March 16,
    2011, and she suffered a stroke on March 30, 2011.
    ¶6          A. Proceedings Concerning Clare Oaks’ Nursing Expert Barbara McFadden
    ¶7        The trial of this case was scheduled to commence on July 10, 2017. The record reflects that
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    on June 26, 2017, the parties first appeared before the assigned trial judge and filed their
    respective motions in limine. No transcript of the hearing that occurred that day is part of the
    record on appeal. The matter was continued to June 27, 2017, and the first motion in limine that
    the trial court addressed that day involved the testimony of Barbara McFadden, an expert witness
    retained by Clare Oaks, whose evidence deposition was scheduled to be taken in New York on
    June 29, 2017. According to that motion, Clare Oaks had disclosed that McFadden would testify
    that Clare Oaks and its staff complied with all applicable standards of care. However, the motion
    stated that, after being questioned and shown additional materials at her discovery deposition,
    McFadden agreed that Martinez had in fact violated the standard of care by failing to write on
    the physician order sheet in Trendel’s chart that Dr. Bigol had ordered Trendel’s Coumadin to be
    discontinued on March 16, 2011, and by failing to indicate that it was discontinued in Trendel’s
    medication administration record. The plaintiffs’ motion also stated that McFadden had agreed in
    her discovery deposition that Clare Oaks’ director of nursing, Lakeisha Coleman, violated the
    standard of care applicable to her by failing to verify that all of Dr. Bigol’s verbal and written
    orders were consistently executed and documented in Trendel’s chart by the Clare Oaks staff and
    that Coleman also failed to comply with all applicable state and federal regulations. Finally, the
    motion stated that McFadden had agreed in her deposition that the nursing staff of Clare Oaks
    had violated the standard of care by failing to administer Coumadin to Trendel in accordance
    with physician orders and by failing to properly document orders by Dr. Bigol. The plaintiffs’
    motion sought to bar McFadden from giving trial testimony on these points that was inconsistent
    with her discovery deposition testimony.
    ¶8        The trial court indicated it had reviewed Clare Oaks’ response to this motion and read
    McFadden’s discovery deposition in its entirety. In ruling, the trial court stated, “I have to
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    confess, I have never been confronted with a situation like this. *** I think that you will find that
    Ms. McFadden will not be a very valuable witness.” The trial court then ruled that McFadden
    would be limited to expressing those opinions disclosed in Clare Oaks’ written disclosures and in
    her discovery deposition, provided they were consistent, and it would rule on specific objections
    after her evidence deposition had been taken.
    ¶9          The parties returned to court on June 30, 2017, and informed the trial court that
    McFadden’s evidence deposition had not been taken as scheduled the preceding day. Clare Oaks’
    attorney stated to the trial court that McFadden’s medical condition had prevented the deposition
    from proceeding but he was unaware of her present condition. The plaintiffs’ attorney then stated
    to the trial court that the reason McFadden was testifying by evidence deposition was because
    she had previously informed the parties that she was scheduled to undergo knee replacement
    surgery on July 20, 2017. The plaintiffs’ attorney stated that the attorneys had traveled to New
    York as planned to take the deposition. She stated that McFadden was present at the location
    where the deposition was to take place but, prior to commencing, she stated that she felt unwell
    and was calling a family member to take her home or to a hospital. The plaintiffs’ attorney stated
    that she had offered to stay overnight and take the deposition the following day but was told that
    would not be fruitful.
    ¶ 10        In light of the impending trial date, the trial court ordered the attorney for Clare Oaks to
    inform the other attorneys by the end of the day regarding his intentions with respect to obtaining
    McFadden’s trial testimony. In doing so, the trial court stated that if Clare Oaks was planning on
    moving to continue the trial due to McFadden’s health issues, “that motion has to be brought
    sooner than later in front of my presiding judge.” The attorney for Clare Oaks then asked the trial
    court if it was possible for McFadden to testify live through the use of a video conferencing
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    system, instead of appearing in person at the trial. The trial court stated that this was possible.
    ¶ 11        It does not appear from the record that any further discussion occurred regarding McFadden
    until July 10, 2017, the day that the trial was scheduled to commence. On that day, Clare Oaks
    presented the trial court with an emergency motion to continue the trial on the basis of
    McFadden’s unavailability. The motion itself indicated that McFadden’s health problems were
    continuing and that she “will be examined by a cardiologist tomorrow and has been informed
    that she will most likely have to undergo an angiogram.” No affidavit was attached to the
    motion. Instead, a letter from a physician was attached. The letter, dated July 5, 2017, stated that
    McFadden was currently under the author’s care for lumbar radiculopathy and disc herniation
    and that any undue stress would exacerbate her symptoms, causing debilitating back pain. It
    stated that she is unable to testify “because she is unable to sit or stand for long periods of time
    due to her condition.”
    ¶ 12        The trial judge transferred the motion to the presiding judge of the circuit court’s law
    division. The plaintiffs’ attorney objected to the motion on the basis that it failed to satisfy the
    requirements of Illinois Supreme Court Rule 231(a) (eff. Jan. 1, 1970). The plaintiffs’ attorney
    recited the procedural history set forth above concerning McFadden. The presiding judge denied
    the motion, and the case was transferred back to the trial judge to proceed with the jury trial.
    ¶ 13                                          B. Proceedings at Trial
    ¶ 14        The trial commenced with the testimony of Christine Pignatiello, the plaintiffs’ expert
    witness on issues concerning nursing and nursing home administration. Pignatiello testified that
    she was licensed as a registered nurse and nursing home administrator, and she worked as the
    executive director of a 133-bed skilled nursing facility. She had previously worked as a director
    of nursing at nursing homes during various periods in her career. She testified that she reviewed
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    various medical records and depositions pertinent to the case, as well as federal and state
    regulations pertaining to nursing homes. Pignatiello testified that one of the depositions she
    reviewed was McFadden’s and that in doing so she discovered that McFadden had identified
    instances in which Clare Oaks failed to meet the standard of care. Pignatiello stated that she had
    discovered that McFadden agreed that Martinez should have written a “physician order” when
    she spoke with Dr. Bigol on March 16, 2011, and she agreed that Clare Oaks’ director of nursing
    failed to ensure that Clare Oaks’ policies and procedures were followed.
    ¶ 15        Pignatiello also testified that certain federal regulations exist to “standardize the
    expectations that exist for all for all nursing facilities in the country.” (These are called OBRA
    regulations, as they were enacted pursuant to the Omnibus Budget Reconciliation Act of 1987,
    Pub. L. No. 100-203, 101 Stat. 1330.) Pignatiello testified that the purpose of the OBRA
    regulations is “to prevent harm” and “ensure that we deliver the best care possible” to patients.
    ¶ 16        Pignatiello explained from her review that Trendel had been admitted to Clare Oaks on
    February 23, 2011, for rehabilitation. Trendel had atrial fibrillation, a condition in which the
    heart does not beat regularly, and this increased her risk for developing blood clots and, in turn,
    her risk of suffering a stroke. Pignatiello testified that the drug usually given to people with atrial
    fibrillation is Coumadin, commonly referred to as a blood thinner, which works by increasing the
    time it takes for blood to clot. She testified that a patient’s dose is determined by a physician, and
    this is based on a laboratory result obtained by a nurse called the international normalization
    ratio (INR). She explained that the goal is to keep a patient taking Coumadin in the therapeutic
    range of the INR, meaning that a range between 2.0 and 3.0 is “where we want it to be.”
    Pignatiello explained the training that nurses undergo to learn about atrial fibrillation, its
    management with Coumadin, and the significance of a patient’s INR.
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    ¶ 17        Pignatiello explained that Trendel had stopped receiving Coumadin as of March 16, 2011.
    Trendel underwent a test that day that indicated her INR was 1.38, which was a low result. She
    stated that Trendel’s INR had been “jumping up and down” prior to that date and thus she had
    been undergoing more frequent tests of her INR to keep it within the therapeutic range. She
    testified that the standard of care and Clare Oaks’ own policies and procedures required
    Martinez, as the nurse caring for Trendel who obtained that INR result, to inform Dr. Bigol of
    the INR result of 1.38. Pignatiello testified that if, as Martinez stated in her deposition, Dr. Bigol
    had given Martinez an order that Trendel’s Coumadin was to be discontinued that day, she would
    have expected Martinez to have reminded Dr. Bigol that Trendel had atrial fibrillation and
    questioned why Coumadin was being discontinued for her. Pignatiello explained that Martinez
    had testified that she did not know that she could question a physician and she felt that she
    should follow the physician’s order regardless of what the physician said.
    ¶ 18        Pignatiello testified that if Dr. Bigol had persisted in giving her this order, Martinez should
    have written the order in the appropriate place of the chart and also informed a supervisor about
    it, as it would have been an unexpected order for a patient with atrial fibrillation. Pignatiello
    testified that the regulations required a nurse to document an order given by a physician in the
    “physician orders” section of a patient’s medical record. She testified that if Dr. Bigol had given
    an order to Martinez that Trendel’s Coumadin was to be discontinued, Martinez should have
    documented this order in the “physician orders” section of her chart, where Dr. Bigol would
    eventually have seen it. Martinez did not do this. Pignatiello testified that Martinez failed to
    comply with the standard of care by failing to bring the order to a supervisor’s attention.
    Pignatiello also testified that Clare Oaks had a policy and procedure in place to address this
    situation, which stated that a nurse concerned about a doctor’s order should discuss it with the
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    medical director and a supervisor. She testified that Clare Oaks had policies and procedures in
    existence but Clare Oaks’ director of nursing did not educate Martinez or the rest of the nurses
    about these policies and, thus, Martinez was not prepared to know what to do. She testified that,
    at the time Martinez was providing care to Trendel, she was a new nurse and Clare Oaks had not
    provided her with adequate training or orientation to do so.
    ¶ 19        Pignatiello cited additional examples of irregularities in Trendel’s chart with respect to her
    receiving Coumadin appropriately and the staff obtaining her INR results and documenting them
    in the correct place in her chart. Among these was an incident in which the nursing staff of Clare
    Oaks had failed to administer her Coumadin as ordered on February 27, 2011. She testified that
    Trendel’s INR the previous day had been 1.92 and that, if Trendel had received her Coumadin as
    ordered, she “would expect that [her INR] would be maintained at or a little higher than that.”
    Pignatiello testified that this posed a risk of harm to Trendel, as her risk of stroke was increased
    when she did not receive the Coumadin ordered by her physician. She testified that Coleman, as
    a reasonably careful director of nursing, should have had systems in place, such as a chart-
    auditing process, to identify errors such as these. Although Pignatiello stated that it was “mind
    boggling” to her how many errors occurred, this comment was stricken by the trial court. She
    testified that if Clare Oaks was acting as a reasonably careful nursing facility, including by
    conducting chart audits, the types of errors present in Trendel’s chart would not have occurred.
    ¶ 20        Pignatiello testified that Clare Oaks also had a policy in place that staff should use a
    Coumadin flow sheet to monitor trends in patients’ Coumadin dosage and response but Clare
    Oaks was not using Coumadin flow sheets. She testified that, if Clare Oaks had been making use
    of such a form, most likely somebody would have realized that Trendel was not receiving
    Coumadin after March 16, 2011, and questioned it. Pignatiello testified that, if Clare Oaks was
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    acting as a reasonably careful skilled nursing facility, this form would have been in place.
    ¶ 21        Pignatiello testified that section 2-104(b) of the Nursing Home Care Act required in part
    that all medical treatment and procedures be administered as ordered by a physician and that the
    facility’s director of nursing or charge nurse designee shall review all new physician orders
    within 24 hours after issuance to assure the facility is in compliance. See 210 ILCS 45/2-104(b)
    (West 2010). She testified that Clare Oaks failed to comply with this provision and in doing so it
    violated the standard of care.
    ¶ 22        On cross-examination, Pignatiello agreed that the phrases “Dr. Bigol notified” and
    “discontinue all Coumadin 3/16/11” were written on Trendel’s lab report from March 16, 2011.
    She also agreed that, on that date, Martinez had prepared an electronic progress note indicating
    that Dr. Bigol discontinued all Coumadin doses. She was shown two progress notes written by a
    nurse practitioner specializing in physical medicine and rehabilitation. The notes were dated
    March 23, 2011, and March 25, 2011, and both notes reflected that Trendel’s INR had been
    below the therapeutic range and that her Coumadin had been discontinued on March 16.
    Pignatiello agreed that these were places within Trendel’s chart where it could have been seen
    that she was not taking Coumadin after March 16, prior to her stroke on March 30, 2011.
    Pignatiello was also asked on cross-examination whether the OBRA regulations had any other
    purpose beyond preventing harm to the patient. Upon objection, a sidebar was taken, in which
    the attorneys discussed that an additional purpose of the OBRA regulations concerned eligibility
    for Medicare and Medicaid. Outside the presence of the jury, the trial judge cautioned the
    witness not to mention Medicare or Medicaid specifically in answering the question. Upon
    returning from the sidebar, counsel proceeded to ask a different question on another topic.
    ¶ 23        On redirect examination, Pignatiello testified that she had reviewed McFadden’s opinion
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    that it was insufficient for a nurse to document a conversation with a physician about
    discontinuing Coumadin on a lab report or a nurse’s note and, instead, it must be documented in
    a physician’s order. She also confirmed that one of Clare Oaks’ policies and procedures required
    that drug orders be recorded on the physician’s order sheet in the patient’s chart.
    ¶ 24        Edward Feldmann, M.D., the plaintiffs’ expert witness in neurology, testified that on March
    30, 2011, Trendel suffered a cardioembolic stroke, in which a blood clot came from the heart,
    passed into the brain, and blocked an artery. He explained she had atrial fibrillation, a condition
    that allows blood to pool in the atria of the heart, where it can clot and be shot out to other parts
    of the body. This put her at an increased risk for stroke. He explained that she was treated for this
    with Coumadin, which makes it harder for blood to clot and thereby decreased her risk of stroke
    by about two-thirds. He explained the INR and that the goal is for a patient’s INR to be between
    2 and 3. He testified that on March 16, 2011, Trendel’s INR was 1.38. This meant she was not
    getting the expected protection from a stroke. He testified that, after that date, Trendel did not
    receive any further Coumadin and she did not undergo any further testing of her INR until March
    30, when her INR was 1.07. He testified that if Trendel had been receiving Coumadin between
    March 16 and March 30, more likely than not she would not have suffered a stroke.
    ¶ 25        On cross-examination, Dr. Feldmann agreed that Trendel was at increased risk for stroke
    due to factors unrelated to her atrial fibrillation, including being diabetic and hypertensive, her
    gender, and her age and that Coumadin does not eliminate all risk of stroke for these conditions.
    On redirect examination, Dr. Feldmann stated that these other risk factors did not cause
    Trendel’s stroke but rather they made her atrial fibrillation more risky.
    ¶ 26        At several points prior to the cross-examination of Dr. Feldmann, the trial court addressed
    the issue of the extent to which the attorney for Clare Oaks could make use of a letter to Dr.
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    Bigol from cardiologist Andrei M. Pop, M.D., dated March 22, 2011. In that letter, Dr. Pop
    informed Dr. Bigol that he had seen Trendel that day. As part of his assessment and plan, Dr.
    Pop had noted her atrial fibrillation and written, “off [C]oumadin per Dr. Bigol. Unsure of reason
    for discontinuation.” This issue had initially come up during motions in limine, when Dr. Bigol’s
    attorneys sought to bar use of it on the basis that the evidence showed it was not actually
    received by Dr. Bigol until April 4, 2011, after Trendel’s stroke had already occurred. In
    argument, the attorney for Clare Oaks had informed the trial court that he was not planning to
    introduce the letter into evidence in Clare Oaks’ case-in-chief, but he wanted to use it on cross-
    examination of Dr. Feldmann to ask him about the fact that Dr. Pop did not place Trendel back
    on Coumadin pursuant to the note. The trial court ruled that, because no expert testimony had
    been disclosed that criticized Dr. Pop or stated that he failed to meet the standard of care, Clare
    Oaks’ attorney could not use the letter for that specific purpose. The trial court ruled that other
    uses could be made of the letter on cross-examination, if it was one of the materials Dr.
    Feldmann relied upon in forming his opinions. Cross-examination proceeded, and the attorney
    for Clare Oaks did not ask Dr. Feldmann any questions about the letter.
    ¶ 27        Coleman testified that she was a registered nurse who served as the director of nursing for
    Clare Oaks between August 2010 and July 2011. She testified that, as director of nursing, she
    was responsible under the federal and state regulations for supervising and overseeing the
    nursing staff and for the orienting and training of new nurses. She testified that the standard of
    care requires that, when a physician gives a verbal order to a nurse over the telephone, the nurse
    must write the order on a physician order sheet or a telephone order sheet in the patient’s chart,
    where it can ultimately be signed by the physician. She testified that a nurse can make a note on
    a lab report but it must be then transferred to a physician order or a telephone order sheet. She
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    agreed that Martinez did not do this with respect to the notation to discontinue Coumadin on
    Trendel’s March 16, 2011, lab report. She testified that Clare Oaks did not use a Coumadin flow
    sheet at the time of Trendel’s treatment, but rather the staff would just use the lab sheets instead.
    ¶ 28        Coleman testified that the judgment of whether Coumadin should be discontinued if a
    patient’s INR was below the therapeutic range was for a physician to make. She agreed that she
    would expect the nurses that she supervises to follow the policy and procedure of Clare Oaks
    that, if they have concerns about how test results have been handled, they should communicate
    such concerns to the director of nursing or the medical director. She testified that nurses should
    know that it is appropriate to question a physician’s orders and that they do not have to blindly
    follow them. She was questioned extensively about the nightly chart-audit process that Clare
    Oaks had in place for ensuring that all orders that were given were documented appropriately in
    the patient’s chart and that medications were administered to patients as ordered. She was
    questioned about various inconsistencies in Trendel’s chart concerning the administration of
    Coumadin to Trendel and why the chart-audit process did not reveal these inconsistencies.
    ¶ 29        Hart-Carlson testified that she was the administrator of Clare Oaks as of the time when
    Trendel was a resident there. She testified that she is not a nurse. In her role as administrator, she
    oversaw the overall operation of the facility, including social services, activities, admissions,
    marketing, and the nursing department. Her responsibilities as administrator involved managing
    department directors, including Coleman as director of nursing. She testified that the director of
    nursing was responsible for properly managing a patient’s medication at Clare Oaks. She also
    testified that, as administrator, she had a role along with the director of nursing in making sure
    that Clare Oaks’ policies and procedures were implemented. She testified that, at some point
    prior to Coleman’s termination in the summer of 2011, although she did not know when, she
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    became aware that Coleman was not making sure that the staff was following policies and
    procedures. She thus had a conversation with Coleman in which they discussed that Coleman
    needed to improve in her role as director of nursing to ensure that the staff was following the
    policies and procedures. Hart-Carlson also testified about the chart-audit process that existed at
    Clare Oaks and that the purpose of the chart audit was to ensure that medications that were
    ordered, held, or discontinued were properly reflected on the patient’s medication administration
    record. She testified that Coleman was responsible for managing the chart audit process. She also
    testified that she had acted as a reasonably careful administrator at Clare Oaks in 2011.
    ¶ 30        Martinez testified that, in March 2011, she was a new nurse who had just started working at
    Clare Oaks. She had never previously worked at any other facility prior to working there. She did
    not undergo any formal training program when she started working at Clare Oaks, but rather she
    shadowed another nurse. She testified that she did not remember whether she had ever read Clare
    Oaks’ policy and procedure manual. She had no independent memory of caring for Trendel or of
    speaking to Dr. Bigol on March 16, 2011. Based on her charting, she believes she had a
    conversation with Dr. Bigol that day in which she reported Trendel’s lab results to him,
    including that her INR was 1.38. She agreed that, if Dr. Bigol gave her an order to discontinue
    the Coumadin, she was required to write a physician order on a telephone order sheet. She
    admitted that she did not do so, but she did document the conversation with Dr. Bigol and his
    order in a nursing note and on the lab result form. She also agreed that she was required to
    document it on the patient’s medication administration record. She testified that she would not
    have questioned Dr. Bigol’s order to discontinue Trendel’s Coumadin, because he was the
    doctor. She testified that she had concerns because Trendel’s INR of 1.38 was low but it was not
    critical and that she had made the physician aware of it. She was questioned extensively about
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    her knowledge of therapeutic INR levels and the implications to a person with atrial fibrillation
    of having an INR below the therapeutic level. She consistently answered that the therapeutic
    level depended on the patient and it was for a doctor and not her to assess the significance of a
    given patient’s INR.
    ¶ 31        Dr. Bigol testified that he had been the medical director of Clare Oaks since 2008 and he
    was also Trendel’s personal doctor when she was at Clare Oaks. Dr. Bigol testified that he did
    not give an order to Martinez on March 16, 2011, that Trendel’s Coumadin should be
    discontinued when her INR was 1.38. He agreed that it would have been a violation of the
    standard of care for him to do so. Rather, his plan as of March 16 was to continue Trendel’s
    Coumadin therapy. However, he acknowledged she never received Coumadin after March 16.
    ¶ 32        He testified that Clare Oaks had a system in place in 2011 that was designed to prevent
    what happened to Trendel but that it did not operate in the way it was designed and Trendel was
    harmed as a result. He explained that, when nurses take telephone orders from him, he expects
    them to write telephone orders. That is part of the system he relies on, as he will later review and
    sign the order to confirm it was his order. He also expects that, if a nurse receives an order from
    him for Coumadin that appears to the nurse to be inconsistent with the patient’s long-term care
    plan, the nurse should question him about it. He expected the nurses at Clare Oaks to have
    sufficient training to know that an order discontinuing Coumadin on a patient with an INR below
    the therapeutic level was something that should be brought to his attention or to the attention of
    the director of nursing or other physicians at Clare Oaks.
    ¶ 33        He explained that Clare Oaks also had a policy in place that the staff should make use of a
    Coumadin flow sheet to keep all the pertinent information about a patient’s Coumadin and INR
    levels in one place. He testified that Clare Oaks did not implement usage of a Coumadin flow-
    - 15 -
    No. 1-18-0835
    sheet. He agreed that it was likely that, if Clare Oaks had a Coumadin flow-sheet in place for
    Trendel, the error at issue likely would have been caught. He explained that Clare Oaks also had
    a 24-hour audit process, in which each nurse on the night shift was to review the orders and the
    medications every 24 hours, to make sure that no mistakes were being made. He expected that
    the audit process should have detected an error such as the one that occurred in Trendel’s case.
    ¶ 34        He testified that, if Martinez had written an order on March 16 to discontinue Coumadin in
    the physician phone orders section of Trendel’s chart, he would have seen that order on March
    22, 2011, when he came to Clare Oaks and reviewed other orders. If he had seen an order from
    March 16 to discontinue Coumadin, he would not have signed such an order. Instead, the
    standard of care would have required him to order an INR done immediately and to implement
    medication to ensure that her INR was returned to a therapeutic level, as he would have realized
    then that Trendel’s being off Coumadin for six days put her at great risk for stroke. He testified
    that, more likely than not, Trendel suffered the stroke on March 30 because she did not receive
    her Coumadin for 14 days.
    ¶ 35        He testified that he does not routinely look in a patient’s chart at lab result forms or nurses’
    progress notes regarding a patient, even though they are part of the chart, but rather he looks at
    the telephone order sheets in the patient’s chart. However, he knows that nurses write on the lab
    results “all the time.” He acknowledged that the lab results and the nurse’s progress notes were
    available in Trendel’s chart for him to look at and, if he had gone into the chart after March 16
    and looked at them, he would have seen that she was not getting Coumadin.
    ¶ 36        During Dr. Bigol’s cross-examination, the attorney for Clare Oaks sought to question him
    with the two notes of the nurse practitioner who saw her on March 23 and March 25. On the
    March 23 note, the nurse practitioner wrote, “INR was subtherapeutic [and discontinued] on
    - 16 -
    No. 1-18-0835
    3/16/11 [slash] Dr. Bigol.” The March 25 note reflected that the patient was “off therapeutic
    Coumadin.” The trial court sustained an objection to the use of these notes by the attorneys for
    the plaintiff and Dr. Bigol, reasoning that no expert witness had been disclosed to give testimony
    critical of the nurse practitioner for noticing in the chart that Trendel’s Coumadin had been
    discontinued and not taking action.
    ¶ 37        Mark Lachs, M.D., the plaintiff’s expert witness in geriatric medicine, testified that Dr.
    Bigol violated the standard of care in his capacity as Trendel’s attending physician when he
    stopped monitoring her INR levels after March 16, as he should have recognized that up to that
    date he had been diligently monitoring it and had known that it had been “fluctuating throughout
    the course of her stay.” He testified that it would have been a violation of the standard of care if
    Dr. Bigol had ordered Trendel’s Coumadin to be discontinued on March 16 if he had been
    informed of an INR of 1.38. Instead the standard of care required him to escalate her dose to
    raise her INR level to the therapeutic level and to repeat her INR testing in one or two days.
    ¶ 38        Dr. Lachs was asked what the standard of care required of a doctor receiving information
    such as an INR and responding with an order. In his answer, he explained that the lab is typically
    read back and repeated, and then the physician gives the order on any change in the dosage of
    Coumadin and follow-up INR testing to the nurse. The nurse then reads the order back. He went
    on to answer that a lab sheet is not the proper place for a nurse to enter an order, but the attorney
    for Clare Oaks raised an objection, which was sustained. Dr. Lachs was then asked what his
    “expectation” would be as an attending physician ordering Coumadin to be discontinued,
    regarding where such an order would show up. An objection was made to the word “expecta-
    tion,” which was overruled. Dr. Lachs then answered that his expectation would be that he would
    give an order, the nurse would read it back, and the order would be transcribed into the physician
    - 17 -
    No. 1-18-0835
    order sheet or telephone order sheet. Dr. Lachs then testified that, if the nurse did not read the
    order back to him, the standard of care required Dr. Bigol to request the nurse to read it back.
    ¶ 39        Dr. Lachs also testified that Dr. Bigol, in his capacity as medical director of Clare Oaks,
    failed to comply with the governing regulations or the standard of care to implement resident
    care policies within the facility. He testified that, in his review of materials, Clare Oaks’ policies
    and procedures were not appropriately implemented. Asked what his evidence was for this
    statement, he stated there were “so many examples of this.” He then cited the requirement that
    telephone orders be read back so medication errors are not made, that Coumadin flow-sheets be
    used so the history of a patient’s dosing and INR is centralized in one place, and that the director
    of nursing had testified that nurses were given wide latitude and discretion in the ways that they
    responded to implementing care. He then testified that he would have expected the medical
    director of Clare Oaks to be aware of these deficiencies, particularly because he was a practicing
    physician there. Dr. Lachs then testified at length to Trendel’s course of medical treatment made
    necessary by the stroke and the effect of the stroke on her life prior to her death on March 15,
    2015. He testified that but for the stroke on March 30, 2011, Trendel would not have died when
    she did or how she did.
    ¶ 40        On cross-examination by the attorney for Clare Oaks, Dr. Lachs agreed that the notation by
    Martinez to discontinue Coumadin on the March 16 lab results and her progress note from that
    day were part of Trendel’s chart. He agreed that she was seen by a nurse practitioner on March
    23 and March 25, and the notes from those two dates were also part of Trendel’s chart that could
    have been seen by anyone who looked. He agreed that she was seen by a cardiologist on March
    22. Dr. Lachs was asked what the cardiologist was addressing, at which point the trial court
    sustained an objection based on the previous ruling on the motion in limine involving Dr. Pop.
    - 18 -
    No. 1-18-0835
    ¶ 41        On cross-examination by the attorney for Dr. Bigol, Dr. Lachs agreed that, until Dr. Bigol
    signed a telephone order or physician’s order and that order was in Trendel’s chart, nobody at
    Clare Oaks was supposed to be stopping Trendel’s Coumadin. He agreed that, if the staff at Clare
    Oaks was going to stop her Coumadin, someone should have called him and asked if they were
    supposed to be doing that because no order was seen in the chart. He also agreed that it would be
    reasonable for Dr. Bigol to expect that the nurses at Clare Oaks would have an understanding of
    the patient’s condition, the medications the patient was receiving, and why the patient was
    receiving those medications. He was asked, based on his review of Martinez’s deposition
    testimony, what he thought of her knowledge of Coumadin, and he described it as “aberrant.” He
    answered in the affirmative when he was asked whether he would expect as an attending physi-
    cian that any error in the discontinuation of Trendel’s Coumadin caught by a chart audit would
    be brought to his attention and whether he would expect that a nurse caring for a patient with
    atrial fibrillation would understand what Coumadin is used for and what an INR value means.
    Finally, he was asked on cross-examination whether he knew whether Clare Oaks was making
    use of Coumadin flow-sheets at the present time, and an objection to this question was sustained.
    ¶ 42        Leo Kanev, M.D., a family medicine physician retained as an expert witness by Dr. Bigol,
    testified that Dr. Bigol complied with the standard of care, both as Trendel’s attending physician
    and as the medical director of Clare Oaks. He testified that, if Dr. Bigol had in fact said to
    Martinez to discontinue Trendel’s Coumadin, his expectation is that Martinez, even as a new
    nurse with minimal experience, should have recognized that this was an unusual order, asked
    him to confirm that this was in fact the order, and possibly even questioned the validity of the
    order. He testified that, if a physician gave an order over the telephone, the nurse should have
    written it on a telephone order slip and entered it into the patient’s medication administration
    - 19 -
    No. 1-18-0835
    record. He explained that the purpose of this is that telephone order slips are ultimately given to
    the physician to sign, so that the physician can confirm that he or she did give the order and
    ensure that it is correct. He testified that Clare Oaks also had a procedure of audits that should
    have been completed every 24 hours to catch any inconsistencies between orders and
    medications administered to patients. He testified that an attending physician such as Dr. Bigol
    “should be able to rely on the systems in place.”
    ¶ 43        On cross-examination, Dr. Kanev stated there were multiple systems that failed at Clare
    Oaks, one of which was that policies and procedures were not followed. Dr. Kanev agreed that
    Martinez’s qualifications were inadequate to care for a patient like Trendel. He testified that
    another area was that Coumadin flow-sheets were not being used as directed by the existing
    policy and procedure.
    ¶ 44        The issue of Dr. Pop’s testimony was readdressed in the context of an indication by Clare
    Oaks’ attorney that he intended to call Dr. Pop personally as a witness. Dr. Pop’s discovery
    deposition was not taken. The plaintiff filed a motion in limine to bar Clare Oaks from calling
    him, on the basis that Clare Oaks was seeking to elicit testimony from Dr. Pop that was contrary
    to its disclosures under Illinois Supreme Court Rule 213(f) (eff. Jan. 1, 2007), which stated that
    Dr. Pop’s testimony would be that the care and treatment he rendered to Trendel was appropriate
    and that nothing he did or failed to do caused or contributed to causing her injuries. Clare Oaks’
    attorney indicated that he intended to ask Dr. Pop to confirm that he did not put Trendel on
    Coumadin. The trial court granted the plaintiffs’ motion in limine to bar Dr. Pop’s testimony.
    ¶ 45        In addition to Dr. Kanev, Dr. Bigol had disclosed a second expert witness, cardiologist Dan
    Fintel, M.D., who did not testify at the trial. Prior to trial, the plaintiffs had filed a motion
    in limine to bar Dr. Fintel’s testimony on the basis that it was cumulative of the testimony by Dr.
    - 20 -
    No. 1-18-0835
    Kanev. Dr. Bigol’s attorney ultimately agreed that most of the testimony was cumulative. The
    one aspect of Dr. Fintel’s testimony that all parties agreed was not cumulative was an opinion by
    him that even if Trendel’s Coumadin had been restarted on March 22, 2011, it would not have
    prevented Trendel’s stroke. Dr. Bigol’s attorney stated to the trial court that the reason this
    opinion was disclosed was the comment in Dr. Pop’s letter of March 22, which the trial court had
    previously barred the attorney for Clare Oaks from cross-examining witnesses with. Because
    testimony was not introduced on that issue, the attorney for Dr. Bigol indicated he did not intend
    to call Dr. Fintel. However, the attorney for Clare Oaks then indicated that he intended to call Dr.
    Fintel, whose opinion Clare Oaks had adopted as its own, to testify only as to the noncumulative
    matter concerning Dr. Pop’s letter. The trial court granted the plaintiffs’ motion in limine to bar
    the testimony of Dr. Fintel, on the basis that Clare Oaks could not call Dr. Fintel solely to bring
    out the contents of Dr. Pop’s letter that it had previously barred Clare Oaks’ attorney from cross-
    examining the medical witnesses with.
    ¶ 46        After closing arguments and upon consideration of all the evidence and testimony, the jury
    found in favor of Dr. Bigol and Hart-Carlson and against the plaintiffs on the counts against
    them. The jury returned a verdict in favor of the plaintiffs against Clare Oaks, and it assessed
    damages in the amount of $4,111,477.66. Of that total, $250,000 was allocated for the damages
    suffered by Trendel’s children following her death, for the counts under the Wrongful Death Act
    (740 ILCS 180/0.01 et seq. (West 2016)). The remainder was for damages suffered by Trendel
    prior to her death. The trial court entered judgment on the verdict.
    ¶ 47        Clare Oaks filed a timely posttrial motion seeking a new trial on all issues, which was
    denied by the trial court.
    ¶ 48                                 C. Motion for Attorney Fees and Costs
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    No. 1-18-0835
    ¶ 49        After the trial, the plaintiffs filed a motion pursuant to section 3-602 of the Nursing Home
    Care Act (210 ILCS 45/3-602 (West 2016)), seeking to recover their attorney fees and costs from
    Clare Oaks. The plaintiffs argued in their motion that, as their contract with their attorney
    provided that they would pay a contingent attorney fee equal to one-third of the amount
    recovered from Clare Oaks, they were entitled to receive attorney fees from Clare Oaks in the
    amount of $1,370,492.55, which is one-third of the total verdict of $4,111,477.66. Their motion
    also sought to receive costs from Clare Oaks in the amount of $151,694.40, which included
    expenses for testifying experts’ fees, trial exhibits, trial technology and video editing, obtaining
    medical records, court costs, fees of court reporters and videographers for depositions, fees of
    court reporters for trial, production expenses for a day-in-the-life video, mediation costs, and
    expenses of travel for McFadden’s deposition. Attached to the motion were affidavits from
    Michael Mertz and Tara Devine, both of whom averred that they were attorneys experienced in
    litigating cases under the Nursing Home Care Act, that contingent-fee contracts were the
    standard arrangement for the payment of attorney fees in such cases, and that a one-third
    contingency fee rate was reasonable. Also attached was an affidavit by Steven M. Levin, the
    senior partner of the law firm that represented the plaintiffs. Levin’s affidavit set forth his
    experience in similar cases and the work involved by his law firm in this case. No detailed time
    entries were filed with the motion.
    ¶ 50        Clare Oaks filed a response to the plaintiffs’ motion. It argued that the motion was
    inadequate to support the requested fees and costs, that the plaintiffs could not recover fees for
    damages allocated to the wrongful death claims, that the fee award should be reduced to reflect
    claims on which the plaintiffs were not successful, and that the plaintiffs could not recover costs
    beyond those allowed under section 5-108 of the Code of Civil Procedure (735 ILCS 5/5-108
    - 22 -
    No. 1-18-0835
    (West 2016)). In reply, the plaintiffs submitted additional estimates of the hours their attorneys
    had spent working on their case. Based on their reconstruction of the time they had spent
    working on the case, the plaintiffs’ attorneys estimated that they had spent 3043.55 hours
    working on the case.
    ¶ 51        The trial court conducted an evidentiary hearing on the plaintiffs’ motion. At the hearing,
    the plaintiffs presented the testimony of Levin in support of their claim for fees, and Clare Oaks
    presented the testimony of an expert witness, attorney James Chapman, in opposition to the
    claim. Both parties were allowed to conduct cross-examination of the opposing party’s witnesses
    and make their arguments on the issue of the reasonableness of the fees sought. At the
    conclusion of the hearing, the trial court found that a fee award equal to the amount of the
    contingency fee was appropriate. Thus, it awarded fees to the plaintiffs in the amount of
    $1,370,492.55, which was one-third of the total verdict of $4,111,477.66. It also awarded costs in
    the amount of $147,471.55, which was slightly less than the amount sought by the plaintiffs.
    Clare Oaks filed a timely notice of appeal.
    ¶ 52                                            II. ANALYSIS
    ¶ 53                                 A. Motion for Continuance of Trial
    ¶ 54        Clare Oaks’ first argument on appeal is that the trial court denied it a fair trial when the
    court denied its motion to continue the trial due to McFadden’s unavailability. Clare Oaks points
    out that McFadden, its expert witness on nursing issues, would have testified that the nursing
    staff of Clare Oaks complied with the applicable standard of care with respect to Trendel,
    specifically that its staff acted appropriately in titrating, holding, administering, and
    discontinuing Trendel’s Coumadin therapy according to Dr. Bigol’s orders and that Martinez
    properly documented the order by Dr. Bigol to discontinue Coumadin in Trendel’s chart. Clare
    - 23 -
    No. 1-18-0835
    Oaks contends that McFadden became ill days before the trial was set to begin and it moved to
    continue the trial on that basis. Clare Oaks argues that the trial court’s denial of this motion
    forced it to try the case without an expert witness to defend the conduct of its nursing staff.
    ¶ 55        A litigant does not have an absolute right to a continuance, and the decision to grant or deny
    a motion for a continuance is vested in the sound discretion of the trial court. Andersonville
    South Condominium Ass’n v. Federal National Mortgage Co., 
    2017 IL App (1st) 161875
    , ¶ 28.
    A party seeking a continuance once the case has reached the trial stage must provide the court
    with an especially compelling reason for a continuance because of the inconvenience caused to
    the other parties, attorneys, witnesses, and the court. 
    Id. ¶ 30.
    A reviewing court will not reverse
    a trial court’s denial of a continuance “ ‘unless it has resulted in a palpable injustice or
    constitutes a manifest abuse of discretion.’ ” K&K Iron Works, Inc. v. Marc Realty, LLC, 
    2014 IL App (1st) 133688
    , ¶ 22 (quoting Wine v. Bauerfreund, 
    155 Ill. App. 3d 19
    , 22 (1987)).
    ¶ 56        Section 2-1007 of the Code of Civil Procedure allows for the granting of continuances in
    the discretion of the trial court upon a showing of good cause. 735 ILCS 5/2-1007 (West 2016).
    That section further provides that “[t]he circumstances, terms and conditions under which
    continuances may be granted, the time and manner in which application therefor shall be made,
    and the effect thereof, shall be according to rules.” 
    Id. Illinois Supreme
    Court Rule 231(a) (eff.
    Jan. 1, 1970), requires that, if a party “applies for a continuance of a cause on account of the
    absence of material evidence, the motion shall be supported by the affidavit of the party so
    applying or his authorized agent.” That rule further provides that the affidavit shall show
    “(1) that due diligence has been used to obtain the evidence, or the want of time to obtain it;
    (2) of what particular fact or facts the evidence consists; (3) if the evidence consists of the
    testimony of a witness his place of residence, or if his place of residence is not known, that
    - 24 -
    No. 1-18-0835
    due diligence has been used to ascertain it; and (4) that if further time is given the evidence
    can be procured.” 
    Id. ¶ 57
           In this case, Clare Oaks sought a continuance of the trial on account of the absence of
    material evidence, that being McFadden’s testimony. In doing so, however, Clare Oaks did not
    support its motion with an affidavit as required by Rule 231(a). This court has held that a party’s
    failure to provide an affidavit in support of a motion for continuance constitutes a sufficient basis
    upon which a trial court may deny such a motion. Farrar v. Jacobazzi, 
    245 Ill. App. 3d 26
    , 30
    (1993). Thus, on this basis alone, the trial court did not abuse its discretion in denying Clare
    Oaks’ motion.
    ¶ 58        However, even overlooking the absence of an affidavit, we would find no abuse of
    discretion in the trial court’s denial of Clare Oaks’ motion. As discussed in the background
    section above, the attorneys for Clare Oaks were aware well in advance of trial that McFadden
    may not be available to testify live, due to the fact that she was scheduled to undergo knee
    replacement surgery 10 days after jury selection was set to begin. Therefore, the attorneys
    traveled to New York to take her evidence deposition 11 days before the trial was scheduled to
    begin. When she did not proceed to sit for her evidence deposition because she felt lightheaded,
    the plaintiffs’ attorney offered to stay in New York overnight and take her deposition the
    following day, but Clare Oaks’ attorney apparently informed her that doing so would not be
    fruitful. After being informed 10 days before trial that McFadden’s evidence deposition had not
    proceeded, the trial court ordered the attorney for Clare Oaks to inform the other attorneys by the
    end of the day regarding his intentions with respect to obtaining her trial testimony. Further, the
    trial court informed the attorneys that it would be feasible for McFadden to testify remotely at
    trial through a video conferencing system if she was unable to travel to Illinois. As another
    - 25 -
    No. 1-18-0835
    alternative, it would seem equally likely that she could have provided an evidence deposition by
    remote electronic means, even if it had to be taken after the trial began. See Ill. S. Ct. R. 206(h)
    (eff. Feb. 16, 2011). Clare Oaks made no effort to demonstrate that none of these were viable
    options for obtaining McFadden’s trial testimony. Considering all of this, we cannot say that
    Clare Oaks acted with sufficient diligence to obtain McFadden’s testimony at trial. Clare Oaks
    suffered no palpable injustice from the denial of the motion for continuance, and the trial court
    did not abuse its discretion.
    ¶ 59                                       B. Testimony of Pignatiello
    ¶ 60        Clare Oaks’ second argument on appeal is that the trial court abused its discretion by
    permitting Pignatiello, the plaintiffs’ expert witness on issues pertaining to nursing and nursing
    home administration, to exceed the bounds of permissible expert testimony in several respects.
    First, it contends that the trial court permitted her to express opinions that, as a nurse, she lacked
    the foundational expertise to express. Second, it contends that she improperly repeated portions
    of McFadden’s discovery deposition testimony and thus testified to hearsay. We address these
    arguments in turn. As they concern the admissibility of evidence, which is a matter for the sound
    discretion of the trial court, we will not reverse the decisions of the trial court unless that
    discretion has been clearly abused. Leonardi v. Loyola University of Chicago, 
    168 Ill. 2d 83
    , 92
    (1995).
    ¶ 61                          1. Testimony Outside Her Expertise as a Nurse
    ¶ 62        In its brief, Clare Oaks identifies six instances in which it contends that the trial court
    permitted Pignatiello to express opinions outside her area of expertise as a nurse. In the first,
    Pignatiello was asked what role a nurse had in determining the appropriate dose of Coumadin for
    a patient. She ultimately answered that the dose was determined by the physician after a nurse
    - 26 -
    No. 1-18-0835
    obtains the patient’s INR and reports it to the physician. She began her answer, however, by
    explaining that Coumadin was a drug given to people with atrial fibrillation and it increases the
    time it takes for blood to clot. The attorney for Clare Oaks objected that this testimony was
    beyond her expertise, as she was not a physician. The trial court overruled this objection.
    ¶ 63        Clare Oaks argues that this testimony, as well as the following four instances discussed
    below, “violated foundational prerequisites,” citing Sullivan v. Edward Hospital, 
    209 Ill. 2d 100
    ,
    114-16 (2004), and the appellate court’s opinion in Gill v. Foster, 
    232 Ill. App. 3d 768
    , 779-81
    (1992), aff’d on other grounds, 
    157 Ill. 2d 304
    (1993). These cases stand for the proposition that,
    for an expert witness to testify on the standard of care in a medical negligence case, the
    foundational requirements that must be satisfied are “that the health-care expert witness must be
    a licensed member of the school of medicine about which the expert proposes to testify; and that
    the expert must be familiar with the methods, procedures, and treatments ordinarily observed by
    other health-care providers in either the defendant’s community or a similar community.”
    
    Sullivan, 209 Ill. 2d at 114-15
    ; see also 
    Gill, 232 Ill. App. 3d at 781
    . In Sullivan, the supreme
    court held that a physician specializing in internal medicine was not competent to testify
    regarding the standard of care for the nursing profession and the subject nurse’s deviation
    therefrom. 
    Sullivan, 209 Ill. 2d at 119
    . In Gill, the appellate court held that a general surgeon was
    not qualified to testify to the standard of care applicable to radiologists. 
    Gill, 232 Ill. App. 3d at 785
    . However, the supreme court, applying the same foundational requirements set forth above,
    held that the plaintiff’s expert surgeon, as a physician licensed to practice medicine in all its
    branches who had also demonstrated sufficient familiarity with the pertinent methods and
    procedures, was qualified to testify to the standard of care of a radiologist. Gill v. Foster, 
    157 Ill. 2d
    304, 317 (1993).
    - 27 -
    No. 1-18-0835
    ¶ 64        Clare Oaks does not dispute that Pignatiello satisfies these prerequisites, in that she was
    licensed in the same school of medicine about which she proposed to offer testimony against
    Clare Oaks, that being nursing and nursing home administration, and she was familiar with the
    nursing methods, procedures, or treatments pertinent to this case. Further, we find that Sullivan
    and Gill are inapposite to the question of whether Pignatiello’s testimony regarding the purpose
    of the drug Coumadin and its effect on patients had sufficient foundation. The issue in Sullivan
    and Gill involved the scope of testimony by physicians on the standard of care of nurses or
    physicians in other specialties, and neither case involved the extent to which a nurse may testify
    about matters touching upon medical issues. The significance of Sullivan to this question,
    however, is its recognition that expert testimony on the standard of care applicable to nurses
    appropriately comes from a witness licensed in the profession of nursing. 
    Sullivan, 209 Ill. 2d at 123
    . Such testimony will necessarily touch upon medical matters to some extent.
    ¶ 65        Here, we find no abuse of discretion by the trial court in allowing Pignatiello to testify to
    the purpose of Coumadin and generally how it worked to reduce the risk of strokes in patients
    with atrial fibrillation. There is no bright-line rule that prohibits testimony concerning medical
    matters by health-care witnesses who are not licensed physicians. See Valiulis v. Scheffels, 
    191 Ill. App. 3d 775
    , 786 (1989). Rather, a proper foundation for expert testimony exists when it is
    shown that the expert has specialized knowledge or experience in the area about which the expert
    expresses his or her opinion. 
    Id. at 785;
    see also Ill. R. Evid. 702 (eff. Jan. 1, 2011). In this case,
    Pignatiello explained during her testimony that, during nursing school, nurses learn what atrial
    fibrillation is and how that condition is managed with a physician as a team. She testified that
    nurses also take a pharmacology course, in which they learn about Coumadin and its relationship
    to atrial fibrillation. She testified that it is important that nurses understand the significance of the
    - 28 -
    No. 1-18-0835
    fact that a given patient is on Coumadin and has a particular INR, as this is information that a
    nurse needs to know to report to a physician because it may affect how the physician treats the
    patient. Furthermore, all of the witnesses in this case were in agreement that nurses need to know
    about atrial fibrillation, its treatment with Coumadin, and the significance of a particular INR.
    Thus, we find that a sufficient foundation existed for this testimony by Pignatiello.
    ¶ 66        The second instance in which Clare Oaks contends Pignatiello was allowed to testify
    beyond her expertise as a nurse occurred when she was asked, referencing Trendel’s INR lab
    report from March 16, 2011, to explain to the jury how lab reports are read and what information
    is included within such reports. In doing so, she pointed out that the lab report included the
    “reference range” for an INR as being 2.0 to 3.0, stating, “This is where we want it to be.” The
    attorney for Clare Oaks objected that the testimony about “where we want it to be” was beyond
    her qualifications as a nurse. The trial court overruled the objection, and we find no abuse of
    discretion in this ruling. A sufficient foundation was established at trial for Pignatiello, as a
    nurse, to explain to the jury what a reference range was on a lab report and specifically the
    reference range for a patient’s INR. The fact that this is information that a nurse must understand
    was repeatedly established at trial.
    ¶ 67        In the third instance cited by Clare Oaks, Pignatiello was asked whether a low INR
    presented a risk to the patient. She answered that, if the INR was too low in a patient with atrial
    fibrillation, it could possibly increase the risk of stroke. At that point, the attorney for Clare Oaks
    objected. The trial court sustained the objection and instructed the jury to disregard the answer.
    However, in a later question, Pignatiello was asked whether the fact that Trendel missed her dose
    of Coumadin on February 27, 2011, posed a risk of harm to her. She answered that not getting
    the Coumadin ordered by her physician increased her risk of stroke. The attorney for Clare Oaks
    - 29 -
    No. 1-18-0835
    objected that she was not a physician, and the trial court overruled the objection. For the reasons
    discussed above, we find that a sufficient foundation was established for Pignatiello to express
    this testimony and that there was no abuse of discretion in allowing it.
    ¶ 68        In the fourth instance, Pignatiello was asked if Coumadin was the kind of drug that could be
    given in the same dose for weeks on end. The trial court overruled an objection to the question
    on the grounds that she was not a physician. She answered that, in a patient like Trendel, her INR
    had been “jumping up and down,” so she was having frequent INR tests because there was a
    need for frequent adjusting of her Coumadin dosage to keep her within the therapeutic range.
    Again, for the same reasons discussed above, we find no abuse of discretion in allowing
    Pignatiello to express this testimony.
    ¶ 69        In the fifth instance, Clare Oaks states that Pignatiello was allowed to state her expectation
    of what a physician would order if the physician learned that a patient’s INR was 1.38. However,
    no such testimony appears on the page of the record cited by Clare Oaks in its brief. The
    plaintiffs point out this fact in their brief, but Clare Oaks’ reply brief does not clarify the citation.
    As Clare Oaks has failed to cite where in the record on appeal the objectionable testimony may
    be found, any argument on this point is forfeited. Ill. S. Ct. R. 341(h)(7) (eff. May 25, 2018).
    ¶ 70        The sixth instance in which Clare Oaks argues that Pignatiello was permitted to testify
    beyond her expertise involves her reading a provision of the Illinois Administrative Code
    concerning resident care policies. Clare Oaks contends that the trial court permitted Pignatiello to
    testify as a legal expert by advising the jury of the applicable law. Clare Oaks cites eight pages of
    the trial transcript for this proposition, but it appears that the only objection occurred when she
    was asked, “And what is this law?” At that point, the attorney for Clare Oaks asked for a
    standing objection that “it” (apparently referring to the Illinois Administrative Code provision at
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    No. 1-18-0835
    issue) is not a law, but rather it was a regulation. There was no objection to allowing Pignatiello
    to read the text of regulation at issue. An objection to evidence based upon a specific ground is a
    waiver of objection on all grounds not specified. Russo v. Corey Steel Co., 
    2018 IL App (1st) 180467
    , ¶ 40. Thus, by failing to object on the grounds that Pignatiello should not be allowed to
    read the regulation at issue, Clare Oaks has waived this objection to her testimony.
    ¶ 71        In the context of its argument that Pignatiello was allowed to testify beyond her expertise
    concerning regulations applicable to nursing homes, Clare Oaks also argues that the trial court
    improperly curtailed its examination of Pignatiello concerning “Congress’ true intent” in
    promulgating the OBRA regulations, which, it asserts, was “determining whether a facility meets
    the requirements for Medicare/Medicaid participation.” During her testimony, Pignatiello
    testified that the OBRA regulations existed to “standardize the expectations that exist for all
    nursing facilities in the country” and their purpose was “to prevent harm” and “ensure that we
    deliver the best care possible.” During cross-examination, when Pignatiello was asked whether
    the OBRA regulations had any other purpose beyond preventing harm to patients, the plaintiffs’
    attorney objected. A sidebar was taken, after which the trial court cautioned Pignatiello not to
    mention Medicare or Medicaid specifically when answering the question. We find no abuse of
    discretion in the trial court’s actions, as any evidence or suggestion that Medicare, Medicaid, or
    any other collateral source may have existed and paid Trendel’s medical bills would be more
    prejudicial than probative. See Lang v. Lake Shore Exhibits, Inc., 
    305 Ill. App. 3d 283
    , 288-90
    (1999).
    ¶ 72                         2. Testimony Concerning McFadden’s Deposition
    ¶ 73        Clare Oaks next argues that the trial court erred in permitting Pignatiello to testify regarding
    the opinions of McFadden, their nursing expert who did not testify at trial. It contends that, by
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    No. 1-18-0835
    doing so, the trial court allowed Pignatiello to testify to hearsay. It further contends that
    Pignatiello’s testimony amounted to her improperly “parroting” the corroborating opinions of a
    nontestifying witness. See Kim v. Nazarian, 
    216 Ill. App. 3d 818
    , 827 (1991).
    ¶ 74        At trial, the line of questioning at issue began when the plaintiffs’ attorney asked
    Pignatiello what materials and deposition transcripts she had read or reviewed in formulating her
    opinions in the case. Among the depositions she listed was McFadden’s. Over a standing of
    objection, Pignatiello was asked then asked what, if anything, she had discovered after reading
    McFadden’s deposition. She answered that she had discovered that McFadden had identified
    certain areas in which Clare Oaks did not meet the standard of care, specifically that McFadden
    had agreed that Martinez should have written a physician order after speaking to Dr. Bigol on
    March 16, 2011, and that the director of nursing had failed in her responsibility to ensure that
    policies and procedures were followed. Clare Oaks argues this testimony by Pignatiello is
    beyond the scope of testimony permissible under the principles of Wilson v. Clark, 
    84 Ill. 2d 186
    (1981).
    ¶ 75        In Wilson, the supreme court adopted Federal Rule of Evidence 703, which provided that an
    expert may give opinion testimony at trial that relies upon facts or data not admitted in evidence,
    as long as the underlying information is of the type reasonably relied upon by experts in the
    particular field. 
    Id. at 192-94;
    see also Ill. R. Evid. 703 (eff. Jan. 1, 2011). However, an expert
    must be allowed to disclose to the jury the facts and data forming the basis of the expert’s
    opinion, because an expert’s opinion is only as valid as the reasons that underlie it. Schultz v.
    Northeast Illinois Regional Commuter R.R. Corp., 
    201 Ill. 2d 260
    , 298-99 (2002). In doing so,
    “it is well established that an expert may testify about the findings and conclusions of a
    nontestifying expert that he used in forming his opinions.” People v. Williams, 
    238 Ill. 2d 125
    ,
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    No. 1-18-0835
    143 (2010) (citing People v. Lovejoy, 
    235 Ill. 2d 97
    , 143 (2009)); see also People v. Pasch, 
    152 Ill. 2d 133
    , 176 (1992). Prohibitions on the admission of hearsay are not violated when an expert
    discloses facts and data not admitted into evidence, including the findings or conclusions of
    nontestifying experts, for the purpose of explaining the basis of an opinion. 
    Williams, 238 Ill. 2d at 143
    (citing 
    Lovejoy, 235 Ill. 2d at 142
    ). This is because the facts and data are not disclosed for
    the truth of the matter asserted, but for the limited purpose of explaining the basis for the expert’s
    opinion. 
    Id. (citing Lovejoy,
    235 Ill. 2d at 143).
    ¶ 76        We find that the challenged testimony of Pignatiello is permissible under these principles
    and there was no abuse of discretion by the trial court in allowing it. Pignatiello testified that
    McFadden’s deposition testimony was part of what she reviewed in formulating her opinions in
    the case. She was thus permitted to disclose to the jury what findings or conclusions by
    McFadden she used in forming her opinions, which is essentially what she did. There is no rule
    that prohibits one party’s expert witness from relying, in the formation of his or her opinions,
    upon findings or conclusions reached by an opposing party’s expert witness. See Poelker v.
    Warrensburg-Latham Community Unit School District No. 11, 
    251 Ill. App. 3d 270
    , 294-95
    (1993).
    ¶ 77        Further, no hearsay violation occurred here. The topic of McFadden’s deposition testimony
    was not dwelled upon at any length during the direct examination of Pignatiello, so as to
    essentially turn Pignatiello’s testimony into a conduit for the introduction of otherwise
    inadmissible hearsay. Rather, it was succinctly discussed as being information in the materials
    that formed the basis of Pignatiello’s opinion. To the extent that Clare Oaks was concerned that
    the jury would misuse this information, it would have been entitled at that time to have the jury
    instructed that this statement by McFadden was being allowed for the limited purpose of
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    No. 1-18-0835
    enabling Pignatiello to explain what she relied upon in forming her opinions and was not to be
    considered by them as evidence. See Illinois Pattern Jury Instructions, Civil, No. 2.04 (approved
    December 8, 2011). It does not appear that Clare Oaks sought to have the trial court give the jury
    such an instruction.
    ¶ 78        We find this situation to be distinguishable from Kim, the case relied upon by Clare Oaks.
    In Kim, testimony was elicited from two radiologists testifying as expert witnesses for the
    defendants that they had shown the X-rays at issue in the case to colleagues in their radiology
    departments, and their colleagues had agreed with them in their interpretation of the X-rays. 
    Kim, 216 Ill. App. 3d at 822-25
    . The court held that such testimony was improper, as “neither Wilson
    nor Rule 703 allows an expert’s testimony to simply parrot the corroborative opinions solicited
    from nontestifying colleagues.” 
    Id. at 827.
    The court found that the fact that a colleague of the
    expert had agreed with the expert’s opinion “is of dubious value in explaining the basis of the
    opinion.” 
    Id. Further, the
    opposing party, who is unable to cross-examine the corroborative
    opinion of the expert’s colleague, would be prejudiced by the admission of such testimony. 
    Id. at 827-28.
    ¶ 79        In this case, unlike in Kim, Pignatiello was not testifying that she had discussed her
    opinions with colleagues and that those colleagues had agreed with her. Rather, her statement
    concerned testimony given by McFadden under oath in a deposition, which Pignatiello testified
    she had reviewed in formulating her opinions in the case. Further, the situation present in this
    case is not the equivalent of the situation in Kim, where the plaintiffs had no ability to cross-
    examine the experts’ nontestifying colleagues. Here, McFadden was Clare Oaks’ own expert
    witness. We do not believe that Clare Oaks was completely denied the ability to “cross-examine”
    McFadden on these opinions if it had chosen to do so, as we discussed in the preceding section
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    No. 1-18-0835
    of this decision. Furthermore, Clare Oaks had the opportunity to cross-examine Pignatiello with
    other testimony by McFadden in her deposition to challenge her reliance upon certain statements
    by McFadden.
    ¶ 80        Apart from the testimony on direct examination discussed above, the only other mention of
    McFadden’s testimony by Pignatiello occurred on redirect examination. During Pignatiello’s
    cross-examination by the attorney for Clare Oaks, she had been questioned about the fact that
    there were places in Trendel’s chart where it could have been seen prior to her stroke that she
    was not on Coumadin after March 16, including on the lab report, the nurse’s note, and the two
    notes by a nurse practitioner. Then, on redirect examination, Pignatiello was asked by the
    plaintiffs’ attorney whether she recalled what McFadden’s opinion had been with respect to
    whether documenting a conversation in a nurse’s note or lab result was sufficient to comply with
    the standard of care. The attorney for Clare Oaks objected that this question was beyond the
    scope of direct and cross-examination, but the trial court overruled that objection. Pignatiello
    then testified that McFadden had been of the opinion that it was not sufficient to write the
    conversation concerning the discontinuation of Coumadin on a lab slip or a nurse’s note but,
    rather, it must be in a physician’s order. We find no abuse of discretion by the trial court in
    allowing this testimony.
    ¶ 81                                       C. Testimony of Dr. Lachs
    ¶ 82        Clare Oaks’ next argument on appeal is that the trial court denied it a fair trial by permitting
    Dr. Lachs, a physician specializing in geriatric medicine, to present testimony on the standard of
    care applicable to the nurses at Clare Oaks and their deviation from that standard. As discussed
    above, one of the foundational requirements necessary for an expert witness to give testimony on
    the standard of care in a medical negligence case is that the expert be a licensed member of the
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    No. 1-18-0835
    school of medicine about which he proposes to testify. 
    Sullivan, 209 Ill. 2d at 114
    . Clare Oaks
    contends that Dr. Lachs, who does not have a license in nursing, was not qualified to express a
    criticism of the nursing staff at Clare Oaks.
    ¶ 83        In the first portion of Dr. Lachs’s testimony cited by Clare Oaks, he was initially asked
    what the standard of care required of a doctor receiving information such as an INR from a nurse
    and responding with an order. In his answer, Dr. Lachs explained that the lab result is typically
    read back and repeated, the physician gives the order on any change in the dosage of Coumadin
    and follow-up INR testing to the nurse, and the nurse reads that order back. He then went on in
    his answer to state that a lab sheet is not the proper place for a nurse to enter an order, at which
    point the attorney for Clare Oaks made an objection that was sustained. The next question to Dr.
    Lachs then was what his “expectation” would be as an attending physician ordering Coumadin to
    be discontinued, regarding where such an order would show up. An objection was made to the
    word “expectation,” which was overruled. Dr. Lachs then answered that his expectation would
    be that he would give an order, the nurse would read it back, and the order would be transcribed
    into the physician order sheet or telephone order sheet.
    ¶ 84        We do not find this testimony by Dr. Lachs amounts to his expressing an opinion on the
    nursing standard of care applicable to the staff of Clare Oaks. Dr. Lachs was the physician
    disclosed to provide expert testimony on the standard of care applicable to Dr. Bigol, both as
    Trendel’s attending physician and as medical director of Clare Oaks, his deviation from the
    standard of care, and the fact that the deviation was a proximate cause of injuries to Trendel. One
    of the issues in the case against Dr. Bigol was whether he was required under the standard of
    care to create some sort of reminder to himself to check Trendel’s INR several days after March
    16, independent of anything that the nursing home staff did to remind him. Dr. Lachs testified
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    No. 1-18-0835
    that the standard of care required this of Dr. Bigol. By contrast, Dr. Bigol and Dr. Kanev testified
    that what would ordinarily constitute this reminder would be the physician’s signing of a
    physician’s telephone order slip on his next visit to the nursing home and Dr. Bigol was not
    required by the standard of care to create an additional reminder on his own. Therefore, this
    testimony by Dr. Lachs, concerning the fact that his expectation as an attending physician would
    ordinarily be that the order would be transcribed in a physician order sheet or telephone order
    sheet, was relevant and material to explain his subsequent testimony on this point concerning Dr.
    Bigol’s deviation from the standard of care. It was not testimony pertaining to the nursing
    standard of care.
    ¶ 85        Clare Oaks next criticizes a portion of Dr. Lachs’s testimony that concerned his opinion
    that Dr. Bigol had deviated from the standard of care in his capacity as the medical director for
    Clare Oaks. In that line of questioning, Dr. Lachs had first explained that one of the major roles
    of the medical director of a nursing home was to implement resident care policies. Over a
    standing objection, the following exchange then occurred:
    “Q.       *** In your review of the materials, were the Clare Oaks policies and
    procedures appropriately implemented?
    A.        No.
    Q.        And what is your evidence for that?
    A.        I mean, there was so many examples of this. One policy and procedure
    we’ve discussed, it is also statute, involving the careful administration and safe
    administration of medications, telephone orders being read back so that medication errors
    are not made.
    Residents have the right to be free from significant medication errors. I think we
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    No. 1-18-0835
    could all agree that very significant medication errors were made. Those errors, by the
    way, should have been reported to the medical director and the director of nursing. They
    were not.
    There is a policy and procedure regarding Coumadin flow sheets. Very common and
    important to make sure that this kind of thing doesn’t happen, in which the daily doses of
    Coumadin and the associated INRs are available in one place so you can see the history
    of dosing, so you can respond cohesively and intelligently.
    There was testimony from nurses who had never administered Coumadin before or
    had experience effectively interacting with a physician over INRs and Coumadin. There
    was testimony from the director of nursing that gave nurses wide latitude and discretion
    in the ways that they responded to implementing care. It was very curious.
    Q.        And you would expect that a medical director of a facility like Clare Oaks
    would be aware of the insufficiencies that you’ve just outlined?
    A.        I would, particularly if he was concurrently practicing as an attending
    physician within the facility.”
    Clare Oaks contends that several of Dr. Lachs’s comments in this exchange constitute
    impermissible testimony by him that Clare Oaks deviated from the standard of care in failing to
    follow its policies and procedures. Specifically, Clare Oaks cites Dr. Lachs’s statements that
    “many examples” exist, that residents have a right to be free from significant medication errors,
    that the nursing staff did not read telephone orders back to physicians giving the orders, and the
    director of nursing giving nurses wide latitude and discretion.
    ¶ 86        Again, we find that the above testimony by Dr. Lachs does not constitute testimony on the
    nursing standard of care or the deviation by Clare Oaks’ staff from that standard. Rather, it
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    No. 1-18-0835
    directly pertains to Dr. Bigol and the opinion that Dr. Bigol deviated from the standard of care
    applicable to him as the medical director of a nursing home to ensure that the policies and
    procedures in existence at the nursing home were implemented. The examples were cited to
    explain Dr. Lachs’s opinion why Dr. Bigol had deviated from the standard of care applicable to
    him. The examples were also cited as a predicate for the testimony that Dr. Bigol should have
    known they were not being implemented as an attending physician practicing at the facility.
    There was no error in allowing this testimony.
    ¶ 87        Clare Oaks cites an additional example of what it contends was Dr. Lachs providing
    testimony on the nursing standard of care, which occurred during his cross-examination by the
    attorney for Dr. Bigol. During that testimony, Dr. Lachs agreed with a question that, until Dr.
    Bigol signed a telephone order or physician’s order and that order was made part of Trendel’s
    chart, nobody at Clare Oaks was supposed to be stopping her Coumadin. The plaintiffs argue that
    Clare Oaks has waived review of this issue by failing to object to this testimony at trial, and it
    appears to us that the plaintiffs are correct. Although Clare Oaks’ reply brief pointed out most
    other places in the record where a standing objection covered testimony on which the plaintiffs
    contended that an objection was waived, it makes no reply concerning this particular testimony.
    We do not see how this question was encompassed within Clare Oaks’ standing objection
    concerning testimony by Dr. Lachs on Clare Oaks’ compliance with its existing policies and
    procedures, and thus we find that any error in its admission was waived by the failure to make a
    timely objection. Gausselin v. Commonwealth Edison Co., 
    260 Ill. App. 3d 1068
    , 1079 (1994).
    ¶ 88        Clare Oaks next cites a series of questions that Dr. Lachs answered during cross-
    examination by the attorney for Dr. Bigol. In the first, he was asked if he agreed “that it would be
    reasonable for Dr. Bigol to have expectations that the nurses at a nursing home will have an
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    No. 1-18-0835
    understanding of the patient’s condition, the medications the patient is receiving and why they
    are receiving those medications.” Over objection by the attorney for Clare Oaks, he testified that
    he agreed. In the second, he was asked whether he would “as an attending physician have an
    expectation that a nurse caring for a patient with atrial fib and who is on Coumadin would
    understand what atrial fib is, understand what Coumadin is used for and understand what an INR
    value means?” He answered that he would. In the third, he was asked whether, assuming that a
    chart audit had been performed on March 16 and March 17, 2011, and found that an error had
    been made in the discontinuation of Coumadin, that would be something that as an attending
    physician he “would expect to be brought to [his] attention immediately.” He answered, “Of
    course.”
    ¶ 89        Clare Oaks contends that Dr. Lachs’s answers to these three questions constitute improper
    testimony by him on the nursing standard of care. We do not agree. We note first that this
    testimony occurred on cross-examination, and the latitude which the trial court afforded to Dr.
    Bigol in cross-examining the expert offering opinions against him was within its discretion.
    Cetera v. DiFilippo, 
    404 Ill. App. 3d 20
    , 33 (2010). It would appear that these questions to Dr.
    Lachs were probative as an effort to qualify or discredit the testimony of Dr. Lachs that Dr. Bigol
    deviated from the standard of care in failing to recognize that Trendel’s Coumadin had been
    discontinued after March 16 and to reinstate it prior to March 30. The defense’s position was
    basically that Dr. Bigol did not breach the standard of care, because he was entitled to rely on the
    staff and the procedures in place at Clare Oaks to discover that Coumadin had been discontinued
    on a patient with atrial fibrillation, recognize the significance of this fact for the patient, and
    bring it to his attention. These questions on cross-examination pertain to issues concerning Dr.
    Bigol’s compliance with the physician’s standard of care, and they do not constitute improper
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    No. 1-18-0835
    testimony by him of the standard of care applicable to nurses.
    ¶ 90        In its brief, Clare Oaks engages in a lengthy discussion distinguishing this case from Wingo
    v. Rockford Memorial Hospital, 
    292 Ill. App. 3d 896
    (1997). That case recognized a limited
    exception to the rule barring a physician from testifying to the nursing standard of care or to
    nurses’ deviation therefrom, where the allegations of negligence at issue do not concern a
    nursing procedure but instead involve what a nurse is required to communicate to a physician. 
    Id. at 906;
    see also 
    Sullivan, 209 Ill. 2d at 118-19
    . We find that the exception to the licensing rule set
    forth in Wingo is inapposite to the above testimony of Dr. Lachs, as we have concluded that he
    was not expressing testimony on the nursing standard of care. Rather, Pignatiello’s testimony
    provided ample evidence concerning the standard of care applicable to the nurses at Clare Oaks
    and the ways in which they deviated from the standard.
    ¶ 91        Finally, Clare Oaks argues that “Dr. Bigol’s counsel violated the prohibition against
    evidence of subsequent remedial measures by driving home the point that Clare Oaks now uses a
    Coumadin flowsheet, despite the trial court sustaining two objections on the subject.” See Solis
    v. BASF Corp., 
    2012 IL App (1st) 110875
    , ¶ 76. In the actual testimony, the attorney for Dr.
    Bigol asked Dr. Lachs whether he was aware of whether Clare Oaks uses a Coumadin flow sheet
    at the present time. The attorney for Clare Oaks objected, and the trial court sustained the
    objection. Dr. Bigol’s attorney then asked a very similar question, which again drew an
    objection. The trial court sustained the objection and instructed the witness not to answer the
    question. We find no error on the part of the trial court, and no testimony was actually elicited
    that Clare Oaks used a Coumadin flow sheet at the time of trial.
    ¶ 92                                  D. Theory of “Systemic Indifference”
    ¶ 93        Clare Oaks’ next argument on appeal is that it should receive a new trial because the
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    No. 1-18-0835
    plaintiffs’ accusations of “systemic indifference” and certain inflammatory testimony by the
    plaintiffs’ expert witnesses urged the jury to punish Clare Oaks. It begins this portion of its brief
    by arguing that the trial court abused its discretion and caused it unfair prejudice by denying its
    motion in limine to prevent testimony by Pignatiello or Dr. Lachs that a “systemic” problem
    existed at Clare Oaks on or around March 16, 2011. In that motion, Clare Oaks cited a portion of
    Pignatiello’s discovery deposition, in which she had testified as follows:
    “ ‘Q.     Do you have an opinion, Christina, as whether or not there was a systemic
    problem at Clare Oaks?
    A.        Absolutely there was a systemic problem with respect to implementing the
    electronic health records system, as evidence [sic] by the medication administration
    record, the several medication errors, which I have discussed and pointed out. There is a
    problem with the staff not knowing how to interpret those medication orders and
    administer them properly, and following the policies and procedures that are in place.
    And, apparently, also that they don’t even know where to go to get the information,
    meaning the policies and procedures.’ ”
    It similarly cited a portion of Dr. Lachs’s discovery deposition, in which he testified as follows:
    “ ‘Q.     So policies and procedures, they were in place, fair?
    A.        Well, they were—it depends on how you define in place. They were
    written. They existed on a shelf somewhere but—and multiple ones weren’t followed. It
    wasn’t just they messed one up. It is aberrant, strikingly aberrant. And I would say had
    this been—I don’t know if there was a state survey here, this would be an immediate
    jeopardy in most states with the potential for widespread harm because there was
    systemic medication problems. I don’t know if that happened.’ ”
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    No. 1-18-0835
    Clare Oaks argued in its motion that the opinions above were based on speculation, in that their
    opinions that a “systemic” issue existed at Clare Oaks “encompasses every aspect” of the
    facility’s operation, despite the fact that Trendel’s chart was the only material that either of them
    had reviewed. At the hearing on the motion, the attorney for Clare Oaks focused on the word
    “systemic,” arguing that the word misrepresented to the jury that the case concerned an issue that
    was broader than a single patient.
    ¶ 94        In ruling on this motion, the trial court stated that it was reluctant to micromanage the word
    choices of witnesses. It stated that, provided a proper foundation existed for the opinions being
    offered, the testimony would be permitted, subject to cross-examination in which the defendants
    could cross-examine the witnesses about their basis for using certain words.
    ¶ 95        In civil cases, the law is well established that the denial of a motion in limine does not
    preserve an objection to disputed evidence later introduced at trial. Illinois State Toll Highway
    Authority v. Heritage Standard Bank & Trust Co., 
    163 Ill. 2d 498
    , 502 (1994). The moving party
    remains obligated to object contemporaneously when objectionable evidence is offered at trial.
    
    Id. While there
    is not always a need to repeat an objection each time that similar evidence is
    presented following the denial of a motion in limine, an objection must be made the first time
    that evidence is introduced. 
    Id. If an
    objection is not made, the right to raise the issue on appeal
    is waived. 
    Id. ¶ 96
           With the trial court’s ruling on that motion in limine as its backdrop, Clare Oaks goes on to
    argue that the trial court’s denial of that motion “set the stage for plaintiffs’ counsel to attack
    Clare Oaks on this basis from the opening statement onward.” Clare Oaks argues that the
    argument and testimony permitted as a result of the ruling on this motion in limine “invited the
    jury to reach an emotionally-charged verdict based on conduct not proximately related to Ms.
    - 43 -
    No. 1-18-0835
    Trendel’s treatment.”
    ¶ 97        We note initially that Clare Oaks does not appeal any instance in which the word
    “systemic” was actually used by any witness at trial. Rather, Clare Oaks points initially to
    several comments in the opening statement by the plaintiffs’ attorney. First, it points to counsel’s
    statement, “You’ll soon learn that at Clare Oaks, there is no functioning system. The system has
    a built-in problem that causes it to be indifferent to its patients’ most pressing needs at any given
    time, on any given day.” It then cites a later portion of the plaintiffs’ opening statement, in which
    counsel stated,
    “So the system has no enforcement, because [Coleman] is enforcing the system; and
    therefore, there’s no rules. Remember, when you hear the evidence in this case about
    policies and procedures, and you’ll hear a lot of evidence because there were a lot of
    policies, rules without enforcement of them are the same as having no rules at all.”
    Finally, Clare Oaks asserts that this inappropriate argument was compounded by the plaintiffs’
    attorney’s use of a PowerPoint and oral presentation of quotations from McFadden’s deposition
    testimony. However, the record does not reflect any timely objection by Clare Oaks to any of
    these statements by the plaintiffs’ attorney during opening statements, and thus any claim
    pertaining to them is not preserved for review. Lovell v. Sarah Bush Lincoln Health Center, 
    397 Ill. App. 3d 890
    , 896-98 (2010) (defendant’s failure to object to comments made during
    plaintiff’s attorneys opening statement waived its argument that such comments injected an
    inappropriate “ ‘theme’ ” into the case and were “ ‘designed to inflame the jury from the outset’ ”).
    ¶ 98        Proceeding from its criticism of the opening statement, Clare Oaks next contends that the
    plaintiffs “emphasized their theme of system-wide inadequacy” during the testimony by
    Pignatiello and Dr. Lachs. With respect to Pignatiello, Clare Oaks’ first criticism is that the trial
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    No. 1-18-0835
    court erred in overruling an objection to a question asking her what a nurse would have written
    on a physician telephone order form if in fact Dr. Bigol had discontinued Trendel’s Coumadin on
    March 16, 2011. With reference to an exhibit of a sample physician-order form, she answered
    that, if it was discontinued as Martinez had testified, it would say, “ ‘Discontinue all Coumadin
    per Dr. Bigol.’ ” We reject the argument by Clare Oaks that this testimony emphasized an
    improper argument about its system-wide inadequacy, and we find no abuse of discretion in its
    admission.
    ¶ 99        Clare Oaks’ second criticism of Pignatiello’s testimony on this topic pertained to a policy
    and procedure in existence at Clare Oaks that concerned the information that a nurse should have
    about a patient at the time the nurse communicates a patient’s laboratory results to a physician.
    Pignatiello was asked what assistance that information would have been to Martinez, if in fact
    Dr. Bigol had ordered Trendel’s Coumadin to be discontinued on March 16, 2011. Pignatiello
    began answering that, if Dr. Bigol had said to discontinue Coumadin, she would have expected
    Martinez to respond to him, at which point the attorney for Clare Oaks objected “as to what she
    would expect.” The trial court sustained Clare Oaks’ objection. Pignatiello was then asked to
    proceed with her answer without saying what Dr. Bigol would have said, at which point she
    answered without objection that she would expect Martinez as a nurse to say, “ ‘This patient has
    atrial fibrillation and has been on Coumadin since her admission here, and we’ve been titrating
    her dose, she’s been on it since she was admitted, why are we discontinuing it[?]’ ” Clare Oaks
    did not object again or move to strike this answer. Pignatiello was then asked whether it would
    end Martinez’s responsibilities if Dr. Bigol had insisted on ordering Trendel’s Coumadin
    discontinued. The trial court overruled an objection by Clare Oaks as to what Pignatiello would
    expect, at which point Pignatiello answered that Martinez would be responsible to write a
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    physician’s order and bring it to a supervisor’s attention, as the order would have been an
    unexpected order for a patient with atrial fibrillation and an INR of 1.38. We again reject the
    argument by Clare Oaks that this testimony emphasized an improper argument about its system-
    wide inadequacy. This testimony pertained specifically to Trendel’s case, and we find no abuse
    of discretion in the rulings by the trial court.
    ¶ 100        Clare Oaks’ third criticism of Pignatiello’s testimony on this topic arose when she testified
    that Clare Oaks had a system in place to address the reporting of lab results to a physician, what
    information a nurse needs to have before reporting them, and what a nurse needs to do after
    reporting them. She testified that the system was not followed for Trendel, because the “director
    of nursing did not feel that the system, these policies, needed to be followed and did not educate
    her nurses to follow them, and Christina Martinez was just not prepared to know what to do
    because she was not educated properly or supervised properly.” No objection was made to this
    testimony, and thus Clare Oaks has waived any claim of error pertaining to it. Gausselin, 260 Ill.
    App. 3d at 1079.
    ¶ 101        Clare Oaks further argues that Pignatiello “punctuated her speculation with repeated,
    inflammatory remarks.” Its first example of this is Pignatiello’s testimony that Clare Oaks’
    providing of orientation to Martinez during the night shift was “just plain dangerous,” but there
    was no objection by Clare Oaks to this comment at trial. Its second example was when
    Pignatiello was asked what her explanation was for why there could be so many errors in
    Trendel’s medication management, and in answering she stated, “It’s mind boggling as to how—
    there were several other errors as well, and it’s mind boggling to me as to how many errors
    should have occurred.” However, this answer was cut off by an immediate objection, which the
    trial court sustained.
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    No. 1-18-0835
    ¶ 102        In its third example, she was asked what conclusions she had drawn from Trendel’s
    medication administration records, and she answered that there was no evidence that the director
    of nursing or administrator of Clare Oaks was looking at the medication administration record to
    ensure that Trendel was receiving care according to physician orders and her known plan of care.
    She stated in her answer, “I know I shouldn’t use the word ‘mind boggling’ anymore.” At that
    point, the trial court interjected and stated, “You’re correct, you shouldn’t use it. Refrain from
    using the term ‘mind boggling.’ ” She then finished her answer by stating that she was
    “astonished” and had “no explanations as to why these errors were as pervasive as they are and
    went undetected.” There was no objection. Thus, we find that any claim of error is waived. 
    Id. We further
    find that the trial court cured any prejudice to Clare Oaks by interjecting on its own
    that she should not use the phrase “mind boggling.”
    ¶ 103        As its last example of inflammatory testimony by Pignatiello, Clare Oaks cites testimony
    that occurred in the context of her discussion of medication errors that she identified in Trendel’s
    chart other than the discontinuation of Coumadin as of March 16, 2011. In her testimony on this
    topic, she answered “no” to the question of whether it was “just one nurse that was making all
    these errors.” There was no contemporaneous objection to this testimony, but Clare Oaks
    contends that it was encompassed within a preceding objection that it was beyond the scope of
    the plaintiffs’ Illinois Supreme Court Rule 213(f)(3) (eff. Jan. 1, 2007) disclosures of
    Pignatiello’s opinions. On appeal, Clare Oaks makes no argument that this testimony violates
    Rule 213(f)(3), only that it was inflammatory. Even if we agreed that the objection on the basis
    of Rule 213(f)(3) encompassed this question, we would find that the objection on this specific
    ground waived the objection on other grounds, including the inflammatory nature of the remark.
    Russo, 
    2018 IL App (1st) 180467
    , ¶ 40.
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    ¶ 104        Clare Oaks argues that Dr. Lachs made additional inflammatory remarks, and it accuses
    him of “name-calling.” It cites three examples, all of which occurred during his cross-
    examination by Dr. Bigol’s attorney. Its examples consist of Dr. Lachs’s statement that Coleman,
    in her deposition testimony, “displayed a general lack of fundamental knowledge about
    Coumadin.” He then stated that Martinez’s knowledge of Coumadin was “[e]ven more aberrant”
    than Coleman’s. Finally, when he was asked whether, according to deposition testimony of
    Martinez that he had reviewed, Martinez was aware on March 16, 2011, of whether Trendel’s
    INR was subtherapeutic, he answered, “She was clueless.” No objections were made to any of
    this testimony, and thus any claim of error arising out of it is waived. 
    Gausselin, 260 Ill. App. 3d at 1079
    .
    ¶ 105        Finally, Clare Oaks contends that the plaintiffs inappropriately asked witnesses whether
    Clare Oaks investigated the order that discontinued Coumadin for Trendel, when there was no
    evidence establishing that the absence of an investigation concerning the discontinuation of
    Trendel’s Coumadin was a breach of the standard of care or was a proximate cause of Trendel’s
    injury. As to the testimony by Dr. Bigol that Hart-Carlson told him that she had investigated and
    found out that he (Dr. Bigol) had been the one to discontinue Trendel’s Coumadin, any error is
    waived by the failure to object. 
    Id. As to
    the question to Coleman about whether she was aware if
    any investigation had been conducted to determine why Trendel’s Coumadin had not been given
    on February 27, 2011, this occurred in the context of testimony about chart audits. In context, the
    question was probative of whether the chart audit process had successfully identified the fact that
    Trendel’s Coumadin had not been given on February 27, consistent with the existing policies and
    procedures in place at Clare Oaks. We find no abuse of discretion in the trial court’s admission
    of this evidence.
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    No. 1-18-0835
    ¶ 106                                  E. Limitation on Cross-Examination
    ¶ 107        Clare Oaks’ next argument on appeal is that the trial court abused its discretion by
    precluding it from cross-examining the experts for the plaintiff and for Dr. Bigol concerning
    their review of Dr. Pop’s letter to Dr. Bigol dated March 22, 2011, and of the two nurse
    practitioner notes dated March 23 and March 25, 2011, which referred to the discontinuation of
    Trendel’s Coumadin. Additionally, Clare Oaks argues that the trial court barred it from calling as
    witnesses Dr. Pop and Dan Fintel, M.D., an expert disclosed by Dr. Bigol who would have
    testified on this topic.
    ¶ 108        In Dr. Pop’s letter of March 22, he stated that he had seen Trendel that day. As part of his
    assessment and plan, he noted Trendel’s atrial fibrillation and wrote, “off [Coumadin] per Dr.
    Bigol. Unsure of reason for discontinuation.” During the argument on a motion in limine about
    the extent to which this letter could be used at trial, the attorney for Clare Oaks informed the trial
    court that he wanted to use this letter to argue that Dr. Pop saw Trendel prior to the time of her
    stroke, that he was aware then that her Coumadin had been discontinued, and that he could have
    taken some action then to reinstate her Coumadin or some other medication to prevent a stroke.
    The trial court ruled that Clare Oaks could not use the letter for the purpose of making that
    argument, because no expert testimony had been disclosed that criticized the actions of Dr. Pop
    or expressed an opinion that he failed to meet the standard of care. The trial court ruled that
    Clare Oaks could use the letter for other purposes on cross-examination, such as asking whether
    it was something they reviewed and whether it had any effect on their opinions in the case. The
    attorney for Clare Oaks then attempted to make use of the letter during the cross-examination of
    Dr. Feldmann and of Dr. Lachs, at which point the trial court sustained an objection.
    ¶ 109        Similarly, the note by the physical medicine and rehabilitation nurse practitioner who saw
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    No. 1-18-0835
    Trendel on March 23, 2011, stated, “INR was subtherapeutic [and discontinued] on 3/16/11
    [slash] Dr. Bigol.” The March 25 note by the nurse practitioner stated that Trendel was “off
    therapeutic Coumadin.” When the attorney for Clare Oaks attempted to use these two notes in his
    cross-examination of Pignatiello and of Dr. Bigol, the trial court sustained an objection by the
    plaintiffs’ attorney. The trial court stated that it was doing so on the basis that, similar to the
    concern about Dr. Pop’s letter, no expert witness had been disclosed to give testimony that the
    nurse practitioner should have taken action upon realizing that Trendel’s Coumadin had been
    discontinued. However, counsel was allowed to elicit from Pignatiello on cross-examination that
    the nurse practitioner had entered these two notes on these dates and that anybody who picked up
    Trendel’s full chart would have access to them. Similar testimony was elicited on cross-
    examination of Dr. Lachs.
    ¶ 110        Clare Oaks argues that Dr. Pop’s letter and the two nurse practitioner notes were within the
    scope of appropriate cross-examination of the expert witnesses, as all of them had reviewed these
    materials in forming their opinions in the case. It argues that it should have been allowed to use
    these materials for the purpose of presenting evidence to the jury of a third party’s causation of
    Trendel’s injury, which would have allowed it to obtain a jury instruction on the sole proximate
    cause defense. 2 It cites the principle that a defendant need not present evidence that a nonparty
    was negligent in causing the injury at issue but rather a defendant only needs to present evidence
    2
    The Illinois pattern jury instruction on the sole proximate cause defense includes the second
    paragraph of the following instruction:
    “More than one person may be to blame for causing an injury. If you decide that a [the]
    defendant[s] was [were] negligent and that his [their] negligence was a proximate cause of injury
    to the plaintiff, it is not a defense that some third person who is not a party to the suit may also
    have been to blame.
    [However, if you decide that the sole proximate cause of injury to the plaintiff was the
    conduct of some person other than the defendant, then your verdict should be for the defendant.]”
    Illinois Pattern Jury Instructions, Civil, No. 12.04 (2011).
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    that a third party’s conduct caused the injury to justify the jury being instructed on this issue. See
    McDonnell v. McPartlin, 
    192 Ill. 2d 505
    , 523 (2000). It argues that the trial court’s rulings
    deprived it of relevant cross-examination on a critical issue, based on the trial court’s
    misconception of the law. The scope of cross-examination rests with the sound discretion of the
    trial court and will not be disturbed on appeal absent an abuse of that discretion. 
    Leonardi, 168 Ill. 2d at 102
    .
    ¶ 111        The sole proximate cause defense “seeks to defeat a plaintiff’s claim of negligence by
    establishing proximate cause in the act of solely another not named in the suit.” 
    Id. at 92.
    Our
    supreme court has repeatedly expressed the rule that a defendant “has the right to endeavor to
    establish by competent evidence that the conduct of a third person, or some other causative
    factor, is the sole proximate cause of plaintiff’s injuries.” (Emphasis added.) 
    Id. at 101;
    see also
    
    McDonnell, 192 Ill. 2d at 521
    ; Nolan v. Weil-McLain, 
    233 Ill. 2d 416
    , 441 (2009). Though what
    constitutes “competent evidence” may vary depending on the type of case, in complex cases
    expert testimony is often necessary to constitute “competent evidence” that the sole proximate
    cause of a plaintiff’s injury is the conduct of a nonparty or some other cause. Brdar v. Cottrell,
    Inc., 
    372 Ill. App. 3d 690
    , 704 (2007). This would be true in medical negligence cases such as
    this. Although it may not be necessary to show that a nonparty’s conduct causing the plaintiff’s
    injury amounted to negligence 
    (McDonnell, 192 Ill. 2d at 523
    ), expert testimony on the matter is
    still necessary before a defendant can argue in closing that a nonparty’s conduct was the sole
    proximate cause of the injury at issue. See Thomas v. Johnson Controls, Inc., 
    344 Ill. App. 3d 1026
    , 1036 (2003) (closing argument that is unsupported by facts in evidence is improper).
    ¶ 112        Furthermore, it is well established that Rule 213(f) requires a party to identify the opinions
    that the party expects to elicit from an independent or controlled expert witness at trial. Ill. S. Ct.
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    R. 213(f) (eff. Jan 1, 2018). In turn, Rule 213(g) provides that “[t]he information disclosed in
    answer to a Rule 213(f) interrogatory, or in a discovery deposition, limits the testimony that can
    be given by a witness on direct examination at trial.” Ill. S. Ct. R. 213(g) (eff. Jan. 1, 2018).
    ¶ 113        In this case, we find no abuse of discretion by the trial court in the limitation it imposed on
    the use by Clare Oaks’ attorney of Dr. Pop’s letter or the nurse practitioner’s notes in his cross-
    examination of expert witnesses for the plaintiffs or Dr. Bigol. Clare Oaks is incorrect to the
    extent it implies that the trial court completely barred its use of these documents on cross-
    examination. Rather, the trial court appropriately limited use of these documents on cross-
    examination as a basis to imply to the jury that either Dr. Pop or the nurse practitioner was the
    sole proximate cause of Trendel’s stroke by failing to take action upon noticing that Trendel’s
    Coumadin had been discontinued, where Clare Oaks had disclosed no expert testimony in its
    case-in-chief that would support its making of such an argument.
    ¶ 114        We find this principle to be illustrated by the defendants’ disclosures of Dr. Fintel’s
    testimony. Although Dr. Fintel did not ultimately testify at trial, it was disclosed that he would
    express the opinion that “even if the decedent’s Coumadin was restarted on March 22, 2011, it
    would not have prevented the decedent’s stroke.” Assuming this is true, it would mean that no
    conduct on the part of Dr. Pop or the nurse practitioner could have been a proximate cause of
    Trendel’s injury, since both saw her on March 22 or after. If their conduct was not a proximate
    cause at all, it could not have been the sole proximate cause. Without any expert evidence on this
    point, the jury could have done nothing but speculate based on the arguments of counsel about
    whether Dr. Pop or the nurse practitioner was the sole proximate cause of Trendel’s injury,
    which would plainly be improper. Thus, we find no abuse of discretion in the trial court’s ruling.
    ¶ 115        We similarly reject the argument of Clare Oaks that the trial court abused its discretion in
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    No. 1-18-0835
    refusing to allow it to call Dr. Pop as a witness at trial. When this issue arose at trial, Clare Oaks’
    attorney explained that his purpose in calling Dr. Pop was to have him confirm that he did not
    put Trendel on Coumadin upon seeing her on March 22. We agree with the plaintiff that Clare
    Oaks’ proposed purpose for eliciting this testimony, which was to argue that Dr. Pop was the
    sole proximate cause of Trendel’s injury, would have contradicted its Rule 213(f) disclosure that
    it expected to elicit the opinion from Dr. Pop that “nothing he/she did or should have done
    caused harm to the decedent.” This disclosure limited the testimony that Dr. Pop could give on
    direct examination at trial (Ill. S. Ct. R. 213(g) (eff. Jan. 1, 2018)), and the opinion would not
    have supported the argument Clare Oaks sought to make from it. Further, the plaintiff was
    entitled to rely on this disclosure in preparing its case for trial. Fakes v. Eloy, 
    2014 IL App (4th) 121100
    , ¶ 72. Thus, we find no abuse of discretion on the part of the trial court in granting the
    plaintiffs’ motion in limine to bar Clare Oaks from calling Dr. Pop at trial.
    ¶ 116        Finally, we find no abuse of discretion on the part of the trial court in granting the
    plaintiffs’ motion in limine to bar the testimony of Dr. Fintel. At trial, the attorney for Clare Oaks
    agreed that his only purpose for calling Dr. Fintel was to elicit testimony concerning the contents
    of Dr. Pop’s letter. However, there was again no disclosure of any opinion by Dr. Fintel that Dr.
    Pop’s conduct was the sole proximate cause of Trendel’s injury. Rather, as we discussed above,
    his disclosure would appear to indicate that Dr. Pop was not a proximate cause of Trendel’s
    stroke at all.
    ¶ 117                                  F. Failure to Establish Proximate Causation
    ¶ 118        Clare Oaks’ last argument on appeal concerning the evidence at trial is that the jury’s
    verdict was against the manifest weight of the evidence, specifically concerning the evidence of
    a causal connection between the conduct of Clare Oaks’ staff and Trendel’s stroke and death.
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    No. 1-18-0835
    Therefore, Clare Oaks argues that this court should set aside the jury’s verdict and order a new
    trial. A reviewing court will set aside a jury’s verdict only if it is against the manifest weight of
    the evidence, that is, only where the jury’s findings are unreasonable, arbitrary, and not based on
    the evidence presented or where the opposite conclusion is clearly apparent. Klingelhoets v.
    Charlton-Perrin, 
    2013 IL App (1st) 112412
    , ¶ 26.
    ¶ 119        Clare Oaks argues first that the jury’s verdict in this case was “undeniably based on passion
    and undue sympathy given the inflammatory testimony of plaintiffs’ experts.” Above we rejected
    the argument by Clare Oaks that the plaintiffs’ expert witnesses gave inflammatory testimony,
    and thus we reject this argument as a basis for a new trial.
    ¶ 120        Next, Clare Oaks contends that the jury’s rendering of a verdict in favor of Dr. Bigol but
    against Clare Oaks demonstrates a break in the causal chain between the conduct of Clare Oaks
    and Trendel’s injury. Clare Oaks reasons that, by finding in favor of Dr. Bigol on the plaintiffs’
    claims against him, the jury must have determined either that he did not order Trendel’s
    Coumadin discontinued or that the plaintiffs presented insufficient evidence he gave this
    instruction to Martinez. Clare Oaks goes on to reason that, in order to link the allegations that
    Martinez and Coleman negligently handled the order from Dr. Bigol to discontinue Coumadin,
    the plaintiffs had to present sufficient evidence that Dr. Bigol gave that order.
    ¶ 121        We find no merit to this argument by Clare Oaks. There are numerous bases in the evidence
    that would support the jury’s finding in favor of Dr. Bigol but against Clare Oaks. As one
    example, the jury could have believed Dr. Bigol that he had not ordered Coumadin discontinued
    but nevertheless found that Martinez had misunderstood what he had said. In this scenario, it
    could have found that Dr. Bigol complied with the standard of care applicable to him but that
    Martinez had breached the standard of care by failing to read the order back to him or to
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    No. 1-18-0835
    document it as a physician telephone order so that the mistake could be discovered in a timely
    manner.
    ¶ 122        Clare Oaks further argues that the evidence linking the discontinuation of Coumadin to
    Trendel’s stroke disproves the plaintiffs’ theory that Martinez’s charting errors prevented other
    medical professionals from learning that Trendel’s Coumadin had been discontinued. It argues
    that Coumadin could not have been discontinued if Trendel’s health-care providers did not act on
    that order. Again, we disagree. There was abundant evidence presented that, whether the order
    was actually given or not, Martinez breached the standard of care by failing to document what
    she believed to be an order discontinuing Coumadin in the physician’s telephone orders section
    of Trendel’s chart. If she had done so, the evidence showed that the error would have been
    discovered and corrected either during a nightly chart audit or by Dr. Bigol when he signed the
    telephone order. For all of these reasons, the jury verdict in favor of the plaintiffs and against
    Clare Oaks was not against the manifest weight of the evidence.
    ¶ 123                                            G. Attorney Fees
    ¶ 124        Clare Oaks’ next argument on appeal is that the trial court erred by granting attorney fees to
    the plaintiffs in an amount equal to one-third of the gross amount of the verdict, which was the
    contingent fee that the plaintiffs had contractually agreed to pay their attorneys for legal services
    performed on the case. Clare Oaks’ principal contention on this point is that the trial court erred
    by awarding attorney fees in the amount of the one-third contingent fee because the plaintiffs
    failed to provide sufficient evidence that this amount constituted a reasonable fee.
    ¶ 125        In general, a trial court cannot award attorney fees to a party unless the fees are specifically
    authorized by a statute or by a contract between the parties. People ex rel. Schad, Diamond &
    Shedden, P.C. v. My Pillow, Inc., 
    2017 IL App (1st) 152668
    , ¶ 101. In this case, section 3-602 of
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    the Nursing Home Care Act provides that “[t]he licensee shall pay the actual damages and costs
    and attorney’s fees to a facility resident whose rights, as specified in Part 1 of Article II of this
    Act, are violated.” 210 ILCS 45/3-602 (West 2016). Among the rights specified in part 1 of
    article II is a resident’s right to be free from neglect, which the jury found that Clare Oaks had
    violated with respect to Trendel in this case. 
    Id. § 2-107.
    ¶ 126        In Berlak v. Villa Scalabrini Home for the Aged, Inc., 
    284 Ill. App. 3d 231
    , 234 (1996), this
    court affirmed a trial court’s award of $85,000 in attorney fees under section 3-602, even though
    the verdict obtained by the resident was only $7478.96, less a reduction of 50% for the resident’s
    comparative fault. In doing so, the court explained that the purpose of shifting the prevailing
    resident’s attorney fee to the licensee was “to encourage nursing home residents to seek legal
    redress against nursing homes for violations of their rights.” 
    Id. at 236.
    The court quoted from
    the supreme court’s decision in Harris v. Manor Healthcare Corp., 
    111 Ill. 2d 350
    (1986), in
    which the supreme court discussed the purpose of section 3-602, which at that time allowed for
    treble damages in addition to attorney fees: 3
    “ ‘[W]ithout the possibility of recovering treble damages and attorney fees, many residents
    would likely forgo suing a licensee for violations of the Act. The legislature could
    reasonably assume that residents, either because of their advanced age, mental or physical
    infirmities or lack of financial resources are often unlikely to pursue costly and time-
    consuming litigation in the hope of receiving an uncertain or small recovery. *** Moreover,
    many violations of the Act will yield little in the way of actual monetary damages. ***
    Providing for the recovery of treble damages has the presumed effect of encouraging
    3
    Prior to July 21, 1995, section 3-602 of the Nursing Home Care Act stated, “The licensee shall pay 3
    times the actual damages, or $500, whichever is greater, and costs and attorney’s fees to a facility resident
    whose rights, as specified in Part 1 of Article II of this Act, are violated.” 210 ILCS 45/3-602 (West
    1994). It was amended by section 90 of Public Act 89-197. Pub. Act 89-197, § 90 (eff. July 21, 1995).
    - 56 -
    No. 1-18-0835
    private enforcement as well as encouraging compliance with the Act.’ ” Berlak, 284 Ill.
    App. 3d at 236 (quoting 
    Harris, 111 Ill. 2d at 369-70
    ).
    The court in Berlak went on to state that the recovery of attorney fees by a resident who prevails
    in a private right of action was even more important than the recovery of treble damages for a
    resident to pursue litigation under the Nursing Home Care Act, as “[w]ithout that recovery, it is
    unlikely that attorneys would be adequately remunerated for their successful efforts.” 
    Id. ¶ 127
           Citing these policies from Berlak and Harris, Clare Oaks begins by arguing that they have
    no application in this case. Clare Oaks states that the verdict in this case of $4,111,477.66 was
    the largest jury verdict ever in a case brought under the Nursing Home Care Act. They argue that
    the plaintiffs’ attorneys would have had ample incentive to take this case even without a fee-
    shifting statute. It is not evident from Clare Oaks’ brief what its point is with respect to its
    discussion of the purpose of the statute, as it does not then argue that fee-shifting is inappropriate
    in this case. To the extent that Clare Oaks is arguing that fee shifting is not appropriate in a case
    where a nursing home has committed obvious neglect that resulted in significant injury to a
    resident, we reject such an argument. We adhere in this case to our previous holding that the
    requirement that a licensee pay the attorney fees of a resident who prevails in an action for the
    violation of a right under the Nursing Home Care Act is mandatory. 
    Id. at 235;
    see also Rath v.
    Carbondale Nursing & Rehabilitation Center, Inc., 
    374 Ill. App. 3d 536
    , 543 (2007).
    ¶ 128        As we stated above, Clare Oaks’ primary argument is that the trial court erred by awarding
    attorney fees to the plaintiffs in the amount of their contingent fee. Clare Oaks argues that the
    proper “starting point” was the “lodestar” approach, in which reasonable fees are calculated by
    multiplying the number of hours reasonably spent by the attorney on the litigation by a
    reasonable hourly rate. See 
    Berlak, 284 Ill. App. 3d at 242-43
    . Under this approach, Clare Oaks
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    contends, the plaintiffs must present the trial court with a properly supported fee petition that
    specifies what legal services were performed, by whom, the time expended, and the rate charged.
    See Young v. Alden Gardens of Waterford, LLC, 
    2015 IL App (1st) 131887
    , ¶ 102. This would
    include “detailed entries describing services rendered based on records ‘maintained during the
    course of the litigation containing facts and computations upon which the charges are
    predicated.’ ” 
    Id. ¶ 103
    (quoting Kaiser v. MEPC American Properties, Inc., 
    164 Ill. App. 3d 978
    , 984 (1987)). Clare Oaks argues that the plaintiffs failed to provide the trial court with
    sufficient evidence to establish that the fees they sought were reasonable. Clare Oaks points out
    that it was not until the plaintiffs filed their reply brief that they provided estimates of the time
    their attorneys had spent working on the case over the years of the litigation and that these time
    estimates were reconstructed well after the work was completed. Clare Oaks contends that, if the
    trial court had “applied even superficial scrutiny, much less correctly applied the lodestar
    method, the court would have denied plaintiffs’ fee petition or at least significantly reduced
    plaintiffs’ fee award.”
    ¶ 129        In Berlak, this court recognized that, while the statute establishes a prevailing nursing home
    resident’s right to fees, it is silent as to the manner in which those fees are to be computed.
    
    Berlak, 284 Ill. App. 3d at 240
    . Because the verdict in that case was only $7478.96 reduced by
    half, the plaintiff employed the lodestar approach in the petition for fees, seeking a reasonable
    hourly rate for the number of hours actually expended on the litigation. 
    Id. at 242-43.
    The court
    characterized this approach as “ ‘[t]he most useful starting point for determining the amount of a
    reasonable fee.’ ” 
    Id. at 243
    (quoting Hensley v. Eckerhart, 
    461 U.S. 424
    , 433 (1983)). However,
    while it is true that the lodestar method will be the most useful starting point in many cases, “it is
    not the only starting point.” Kirchoff v. Flynn, 
    786 F.2d 320
    , 324 (7th Cir. 1986).
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    ¶ 130        Nothing prohibits a plaintiff, in seeking fees under a fee-shifting statute, from requesting
    fees in an amount equal to the contingent fee that the plaintiff has contractually agreed to pay his
    or her attorney for the attorney’s work on the case and establishing that such amount is
    reasonable. Likewise, nothing prohibits a trial court from awarding statutory attorney fees in an
    amount equal to that contingent fee, as long as the plaintiff meets the burden of sufficiently
    establishing that the fees sought are reasonable. See, e.g., Blankenship v. Dialist International
    Corp., 
    209 Ill. App. 3d 920
    , 926-27 (1991); Dunn v. Illinois Central Gulf R.R. Co., 
    215 Ill. App. 3d
    190, 201-02 (1991); see also Pietrzyk v. Oak Lawn Pavilion, Inc., 
    329 Ill. App. 3d 1043
    ,
    1045-46 (2002) (affirming attorney fee equal to one-third of verdict for plaintiff’s claim under
    the Nursing Home Care Act, where parties agreed that one-third contingency fee was a
    reasonable attorney fee for the case).
    ¶ 131        In cases where the trial court is assessing a reasonable attorney fee under a fee-shifting
    statute, “the objective is ‘ “to award the plaintiff’s counsel the market rate for the services
    reasonably required to produce the victory.” ’ ” 
    Blankenship, 209 Ill. App. 3d at 926-27
    (quoting
    Renken v. Northern Illinois Water Co., 
    191 Ill. App. 3d 744
    , 751 (1989), quoting 
    Kirchoff, 786 F.2d at 328
    ); see also Palm v. 2800 Lake Shore Drive Condominium Ass’n, 
    2013 IL 110505
    ,
    ¶¶ 51-52. Where a contingency fee represents the standard remuneration for the type of case
    involved, an award in the amount of the contingency fee may be appropriate. Dunn, 
    215 Ill. App. 3d
    at 202 (citing 
    Renken, 191 Ill. App. 3d at 752
    ). However, trial courts “ ‘are not to rely
    arbitrarily on a contingency arrangement as the standard for determining a reasonable attorney
    fee.’ ” Dunn, 
    215 Ill. App. 3d
    at 201-02 (quoting 
    Renken, 191 Ill. App. 3d at 752
    ). Instead, trial
    courts are to consider the contractual fee arrangement between the attorney and the client as one
    factor in their determination of a reasonable fee. 
    Blankenship, 209 Ill. App. 3d at 927
    (citing
    - 59 -
    No. 1-18-0835
    
    Renken, 191 Ill. App. 3d at 752
    ). Other factors for the trial court to consider in determining
    reasonable attorney fees include the skill and standing of the attorney employed, the nature of the
    cause, the novelty and difficulty of the questions at issue, the amount and importance of the
    subject matter, the degree of responsibility involved in the management of the cause, the time
    and labor required, the usual and customary charge in the community, and the benefits resulting
    to the client. Id.; see also 
    Pietrzyk, 329 Ill. App. 3d at 1046
    . A trial court has broad discretion in
    awarding attorney fees, and its discretion will not be reversed on appeal absent an abuse of
    discretion. Watson v. South Shore Nursing & Rehabilitation Center, LLC, 
    2012 IL App (1st) 103730
    , ¶ 49.
    ¶ 132        In this case, with an exception discussed below concerning the elements of damages under
    the Wrongful Death Act (740 ILCS 180/0.01 et seq. (West 2016)), we find that the trial court did
    not abuse its discretion in awarding attorney fees in an amount equal to the contingent fee that
    the plaintiffs had contractually agreed to pay their attorneys. As such, the trial court did not
    abuse its discretion in determining that it did not need to address the lodestar approach or
    whether the plaintiffs’ submissions were sufficient under the lodestar approach.
    ¶ 133        We do not find this to be a case in which the trial court relied arbitrarily on the contingent-
    fee agreement, but rather the trial court considered the contingency arrangement among all of the
    relevant factors in assessing the reasonableness of the fee. It did so after conducting a full
    evidentiary hearing, at which both the plaintiffs and Clare Oaks put on evidence and made
    arguments concerning the reasonableness of the fees sought, and Clare Oaks had the opportunity
    to cross-examine the expert witness proffered by the plaintiffs on the issue. It is evident that the
    trial court took into consideration the skill and standing of the plaintiffs’ attorneys in prosecuting
    cases involving nursing home neglect, as Clare Oaks stipulated that they were of the highest
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    No. 1-18-0835
    competence in the handling and prosecution of such cases.
    ¶ 134        Additionally, Clare Oaks also stipulated that a contingent fee was the customary
    remuneration received by attorneys representing plaintiffs in personal injury claims arising out of
    nursing home neglect in Cook County. Ample testimony was adduced at the evidentiary hearing
    concerning contingent-fee arrangements. This court further takes judicial notice, and the trial
    court was no doubt aware, that the General Assembly has by statute provided that “[i]n all
    medical malpractice actions the total contingent fee for plaintiff’s attorney or attorneys shall not
    exceed 33 1/3% of all sums recovered.” 735 ILCS 5/2-1114(a) (West 2016). Thus, it was well
    within the trial court’s discretion to conclude that a fee in the amount of one-third of the verdict
    for the Nursing Home Care Act claim constituted the “ ‘ “market rate for the services reasonably
    required to produce the victory” ’ ” and accordingly to order that Clare Oaks pay this fee to the
    plaintiffs. 
    Blankenship, 209 Ill. App. 3d at 926-27
    (quoting 
    Renken, 191 Ill. App. 3d at 751
    ,
    quoting 
    Kirchoff, 786 F.2d at 328
    ).
    ¶ 135        It is further evident to this court that the trial court was fully aware of and considered other
    factors also in determining a reasonable attorney fee. Prior to the commencement of trial, the
    trial court was involved in multiple days of settlement discussions with the parties as well as
    argument concerning approximately 80 motions in limine filed by the defendants and an
    additional 14 motions filed by the plaintiffs. The trial court observed the work by the attorneys at
    trial and ruled on a lengthy posttrial motion. Having participated in all of this, the trial court was
    sufficiently familiar with the time and work required on the part of the plaintiffs’ attorneys to
    bring a case such as this to verdict. Thus, we reject the argument by Clare Oaks that the plaintiffs
    failed to provide the trial court with sufficiently detailed records of the time their attorneys spent
    and the work they performed on the litigation to support the reasonableness of the fees sought.
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    No. 1-18-0835
    ¶ 136        Evidence of the time spent by the attorney performing work on the case is one of the
    relevant factors for a trial court to consider, but the failure of the attorney to keep
    contemporaneous time records does not negate the reasonableness of the fee award. Kirkpatrick
    v. Strosberg, 
    385 Ill. App. 3d 119
    , 139 (2008); see also Will v. Northwestern University, 378 Ill.
    App. 3d 280, 302-03 (2007) (upholding reasonableness of attorney fee award under contingency
    agreement despite absence of detailed time records). A trial court is permitted to use its own
    knowledge and experience to assess the time required to complete particular activities involved
    in a case. 
    Kirkpatrick, 385 Ill. App. 3d at 139
    . The trial court can also rely on its own observation
    of the progression of the case and the work involved on the part of the attorneys seeking fees. 
    Id. ¶ 137
           For similar reasons, we reject Clare Oaks’ argument that the trial court erred in denying it
    discovery concerning the time estimates submitted by the plaintiffs to support their request for
    fees. Such discovery would not have been relevant in light of the fact that the plaintiffs were not
    seeking to establish a claim for fees based on the lodestar approach of substantiating the actual
    number of hours spent on the litigation. We also reject Clare Oaks’ argument that the trial court’s
    award of fees should be reversed because the plaintiffs cannot recover fees for pursuing
    unsuccessful claims against respondents in discovery or against the codefendants of Clare Oaks.
    Clare Oaks cites nothing that would indicate to this court that the trial court ordered Clare Oaks
    to pay the plaintiffs’ attorney fees for any claims other than the claims against Clare Oaks on
    which the plaintiffs prevailed. It is evident to us that the award of fees pertained only to the
    claims against Clare Oaks. Thus, there is no merit to the argument by Clare Oaks that a reduction
    in the fee award is required because the plaintiffs were unsuccessful in their claims against the
    codefendants of Clare Oaks.
    ¶ 138        We do agree with Clare Oaks, however, that the trial court abused its discretion by
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    No. 1-18-0835
    including, in its assessment of attorney fees to be paid by Clare Oaks, an amount equal to one-
    third of the amount of damages assessed by the jury for the elements of damages recovered by
    Trendel’s next of kin under the Wrongful Death Act (740 ILCS 180/0.01 et seq. (West 2016)).
    As referenced above, the total amount of damages assessed by the jury in this case was
    $4,111,477.66. Of that total, the jury allocated $250,000 for the loss of society, grief, and sorrow
    sustained by Trendel’s next of kin following her death, which are elements of damages under the
    Wrongful Death Act. 
    Id. § 2.
    The remaining $3,861,477.66 was allocated to elements of damages
    suffered by Trendel prior to her death for violations of the Nursing Home Care Act (210 ILCS
    45/1-101 et seq. (West 2016)). The trial court awarded fees in the amount of $1,370,492.55,
    which was one-third of the amount of the total verdict. In doing so, the trial court found that the
    claim under the Nursing Home Care Act was “inextricably intertwined” with the claim under the
    Wrongful Death Act.
    ¶ 139        In Pietrzyk, this court addressed a situation where a plaintiff obtained a verdict in which the
    jury allocated damages both to claims under the Nursing Home Care Act and to claims by next
    of kin under the Wrongful Death Act. 
    Pietrzyk, 329 Ill. App. 3d at 1044
    . Following the verdict,
    the trial court determined that, although the plaintiff was entitled to attorney fees in the amount
    of one-third of the damages for the claim under the Nursing Home Care Act, the plaintiff was not
    also entitled to fees in the amount of one-third of the damages for wrongful death. 
    Id. at 1045.
    On appeal, the parties agreed that a one-third contingency fee was a reasonable attorney fee for
    the case, and the question before the court was whether, as a matter of law, the plaintiff was
    entitled to attorney fees based on the amount of the entire verdict or only on the amount of the
    damages attributed to claims under the Nursing Home Care Act. 
    Id. at 1046.
    The plaintiff’s only
    argument was that, in a fee-shifting case where there are both claims subject to fees and claims
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    No. 1-18-0835
    not subject to fees, a party is entitled to fees on an otherwise uncovered claim “where the two
    claims ‘arise out of a common core of facts and related legal theories.’ ” 
    Id. at 1047.
    The plaintiff
    argued that her claims under the Wrongful Death Act required proof of virtually the same
    elements as her claims under the Nursing Home Care Act and thus the claims were
    “ ‘inextricably linked.’ ” 
    Id. at 1047-49.
    A majority of this court disagreed with the plaintiff’s
    argument.
    ¶ 140        The majority of the court reasoned that, in a case such as the one before it, there were
    multiple parties in interest pursuing two distinct causes of action. 
    Id. at 1050.
    One party in
    interest was the decedent’s estate pursuing a cause of action under the Nursing Home Care Act
    for injuries sustained by the decedent prior to his or her death, as such a claim survived the death
    of the decedent. 
    Id. at 1049-50.
    The other parties in interest were the decedent’s next of kin,
    pursuing a distinct cause of action for their own damages arising from the decedent’s wrongful
    death. 
    Id. at 1050.
    The court stated that damages for wrongful death were not recoverable under
    the Nursing Home Care Act. 
    Id. (citing Wills
    v. De Kalb Area Retirement Center, 
    175 Ill. App. 3d
    833, 842 (1988)). The majority went on to reason that the “common-core-of-facts” doctrine
    relied upon by the plaintiff applied to a situation where the same plaintiff pursues multiple
    causes of action, some of which are subject to fee shifting and some of which are not. 
    Id. at 1051.
    It described the doctrine as a method for a trial court to shift fees “where the time charged
    in litigating the covered causes of actions was indistinguishable from the time charged in
    litigating the uncovered causes of actions.” 
    Id. However, the
    majority of the court held that the
    doctrine was inapplicable because “it has not been disputed which parts of the verdict comprise
    damages for the Nursing Home Care Act claim and which comprise damages for the wrongful
    death claim.” 
    Id. The dissenting
    justice would have found that a common core of facts and
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    No. 1-18-0835
    related legal theories existed between the two claims and that therefore the plaintiff should be
    entitled to fees on the full verdict. 
    Id. at 1051-52
    (Reid, J., dissenting).
    ¶ 141        Based on the majority’s holding in Pietrzyk, we hold that the trial court abused its discretion
    in granting the plaintiffs’ request for attorney fees in an amount equal to one-third of the full
    verdict, where the basis of the plaintiffs’ request was a contingency agreement and the verdict
    comprised damages for claims under the Nursing Home Care Act and for claims by the next of
    kin under the Wrongful Death Act. Although we do not disagree with the trial court that the work
    required to establish the two claims was “inextricably intertwined,” we believe that the jury’s
    itemization of damages sufficiently distinguishes the portion of the verdict that is subject to fee
    shifting on a contingency basis from the portion that is not subject to fee shifting.
    ¶ 142                                                  H. Costs
    ¶ 143        Clare Oaks’ final argument on appeal is that the trial court erred by awarding certain costs
    to the plaintiffs. The trial court awarded costs to the plaintiffs in the amount of $147,471.55,
    which included reimbursement for testifying experts’ fees, trial exhibits, trial technology and
    video editing, obtaining medical records, court costs, fees of court reporters and videographers
    for depositions, fees of court reporters at the trial, production expenses for a day-in-the-life
    video, and expenses of travel for McFadden’s deposition. In doing so, the trial court stated that
    section 3-602 of the Nursing Home Care Act (210 ILCS 45/3-602 (West 2016)) allowed costs to
    be shifted that were in addition to the ordinary statutory costs associated with the filing of a
    lawsuit.
    ¶ 144        Clare Oaks argues on appeal that the trial court erred in awarding costs in excess of those
    taxable costs authorized by section 5-108 of the Code of Civil Procedure (735 ILCS 5/5-108
    (West 2016)) and the case law interpreting that statute. That statute provides:
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    No. 1-18-0835
    “If any person sues in any court of this state in any action for damages personal to the
    plaintiff, and recovers in such action, then judgment shall be entered in favor of the
    plaintiff to recover costs against the defendant, to be taxed, and the same shall be
    recovered and enforced as other judgments for the payment of money, except in the cases
    hereinafter provided.” 
    Id. Clare Oaks
    argues that the costs recoverable under section 3-602 are the same as the costs
    recoverable under section 5-108. As stated above, section 3-602 provides that “[t]he licensee
    shall pay the actual damages and costs and attorney’s fees to a facility resident whose rights, as
    specified in Part 1 of Article II of this Act, are violated.” 210 ILCS 45/3-602 (West 2016). This
    issue presents a question of statutory interpretation, which this court reviews de novo. Sekura v.
    Krishna Schaumburg Tan, Inc., 
    2018 IL App (1st) 180175
    , ¶ 46.
    ¶ 145        In interpreting statutes, the function of the court is to ascertain and give effect to the intent
    of the legislature. 
    Harris, 111 Ill. 2d at 362
    . The most reliable indicator of legislative intent is the
    statutory language, given its plain and ordinary meaning. Better Government Ass’n v. Illinois
    High School Ass’n, 
    2017 IL 121124
    , ¶ 22. We view a statute as a whole, construing words and
    phrases in context to other relevant statutory provisions and not in isolation. Murphy-Hylton v.
    Lieberman Management Services, Inc., 
    2016 IL 120394
    , ¶ 25. Further, courts will avoid a
    construction of a statute that renders any portion of it meaningless or void. 
    Harris, 111 Ill. 2d at 362
    -63. In ascertaining the intent of the legislature and interpreting the relationship between
    statutes, the court may consider the reason and necessity for the legislation, the evils it was
    designed to remedy, and the objects and purposes the General Assembly sought to achieve. 
    Id. at 362;
    Eads v. Heritage Enterprises, Inc., 
    204 Ill. 2d 92
    , 103 (2003).
    ¶ 146        At common law, a losing litigant was not responsible for paying the court costs or expenses
    - 66 -
    No. 1-18-0835
    of his prevailing adversary. Vicencio v. Lincoln-Way Builders, Inc., 
    204 Ill. 2d 295
    , 299 (2003).
    However, section 5-108 of the Code of Civil Procedure constitutes a statutory authorization for a
    prevailing plaintiff to recover costs from a defendant. 735 ILCS 5/5-108 (West 2016). Statutes
    allowing for the recovery of costs from an opponent in litigation are in derogation of the
    common law. 
    Vicencio, 204 Ill. 2d at 300
    . Therefore, such statutes must be narrowly construed,
    and “only those costs specifically designated by statute may be taxed as costs.” Id.; see also In re
    Marriage of Tiballi, 
    2014 IL 116319
    , ¶¶ 24-25.
    ¶ 147        In Vicencio, the supreme court analyzed what “costs” a prevailing plaintiff may recover
    from a defendant under section 5-108. 
    Vicencio, 204 Ill. 2d at 300
    -02. In doing so, it stated that
    “the term ‘costs’ has acquired ‘a fixed and technical meaning in the law.’ ” 
    Id. at 301
    (quoting
    Galowich v. Beech Aircraft Corp., 
    92 Ill. 2d 157
    , 165 (1982)). “ ‘Costs are allowances in the
    nature of incidental damages awarded by law to reimburse the prevailing party, to some extent at
    least, for the expenses necessarily incurred in the assertion of his rights in court.’ ” 
    Id. (quoting Galowich,
    92 Ill. 2d at 165-66). The term thus “describes a characteristic shared by all categories
    of taxable costs (‘necessarily incurred’), but it does not prescribe a rule that draws a line between
    those that must be taxed pursuant to section 5-108 and those that may be taxed pursuant to
    another statute or rule.” 
    Id. at 301
    -02. The supreme court distinguished “court costs, the ‘charges
    or fees taxed by the court, such as filing fees, jury fees, courthouse fees, and reporter fees’ ” from
    “litigation costs, the ‘expenses of litigation, prosecution, or other legal transaction, esp[ecially]
    those allowed in favor of one party against the other.’ ” 
    Id. at 302
    (quoting Black’s Law
    Dictionary 350 (7th ed. 1999)). The court recognized that it was “undisputed that section 5-108
    mandates the taxing of costs commonly understood to be ‘court costs,’ such as filing fees,
    subpoena fees, and statutory witness fees, to the losing party.” 
    Id. It held,
    however, that a
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    No. 1-18-0835
    “litigation cost,” such as the professional fee charged by a treating physician to give testimony,
    “may be taxed as a cost only if authorized by another statute or by supreme court rule.” 
    Id. ¶ 148
           Clare Oaks argues that section 3-602 of the Nursing Home Care Act (210 ILCS 45/3-602
    (West 2016)) does not define the term “costs” any differently or more broadly than section 5-
    108. Clare Oaks notes that the last time that the General Assembly amended section 3-602 was
    1995. See Pub. Act 89-197, § 90 (eff. July 21, 1995). That was long after the supreme court’s
    pronouncement that the term “costs” had the fixed and technical meaning as allowances to
    reimburse the prevailing party for “the expenses necessarily incurred in the assertion of his rights
    in court,” as opposed to “the ordinary expenses of litigation.” 
    Galowich, 92 Ill. 2d at 165-66
    .
    However, the General Assembly made no amendment concerning the word “costs” as used in
    section 3-602. See Pub. Act 89-197, § 90 (eff. July 21, 1995). Based on this, Clare Oaks argues,
    this court should presume that the General Assembly intended to adopt the supreme court’s
    definition of costs as including only court costs and not litigation costs. Clare Oaks further points
    out that, in instances when the General Assembly intends a cost-shifting provision to have a
    broader scope, it has used broader terminology than simply the word “costs.” See 735 ILCS
    30/10-5-65(a) (West 2016) (court rendering judgment for property owner in inverse
    condemnation proceedings may award further sums to “reimburse the property owner for the
    owner’s reasonable costs, disbursements, and expenses, including reasonable attorney, appraisal,
    and engineering fees actually incurred by the property owner in those proceedings”).
    ¶ 149        For their part, the plaintiffs argue that we should give a broad interpretation to the word
    “costs” as used in section 3-602. They point out that, at the time when the General Assembly
    enacted the cost-shifting provision of section 3-602, it was aware that a prevailing plaintiff had a
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    No. 1-18-0835
    statutory right to recover costs. See Ill. Rev. Stat. 1979, ch. 33, ¶ 7. 4 Thus, the plaintiffs argue, if
    “costs” under section 3-602 is interpreted to mean the same thing as “costs” under section 5-108,
    that would render redundant the General Assembly’s use of the word “costs” in section 3-602.
    The plaintiffs argue that we must, if possible, avoid an interpretation that would render the term
    “costs” in section 3-602 superfluous or meaningless. See Bonaguro v. County Officers Electoral
    Board, 
    158 Ill. 2d 391
    , 397 (1994).
    ¶ 150        The plaintiffs further argue that, in discerning the legislative intent in enacting section 3-
    602, we should consider that a broad interpretation of the “costs” recoverable under section 3-
    602 is commensurate with the purpose of the Nursing Home Care Act. As our supreme court has
    observed, the Nursing Home Care Act was adopted “ ‘amid concern over reports of ‘inadequate,
    improper and degrading treatment of patients in nursing homes.’ ” 
    Eads, 204 Ill. 2d at 97
    (quoting 
    Harris, 111 Ill. 2d at 357-58
    , quoting 81st Ill. Gen. Assem., Senate Proceedings, May
    14, 1979, at 184 (statements of Senator Berning)). Among its provisions, the Nursing Home Care
    Act created a residents’ “bill of rights,” which guaranteed residents “the right to be free from
    abuse and neglect by nursing home personnel.” 
    Id. One means
    by which the General Assembly
    sought to ensure that nursing homes complied with the requirements of the Nursing Home Care
    Act was by expressly granting nursing home residents a private cause of action for damages and
    other relief against nursing home owners and operators who violate its provisions. 
    Id. at 97-98.
    4
    At the time of the enactment of the Nursing Home Care Act, the statute providing for costs to a
    prevailing plaintiff stated:
    “If any person shall sue in any court of this state in any action, real, personal or mixed, or upon
    any statute, for any offense or wrong immediately personal to the plaintiff, and shall recover any
    debt, or damage in such action, then the plaintiff shall have judgment to recover costs against the
    defendant, to be taxed, and the same shall be recovered, together with the debt or damages, by
    execution, except in the cases hereinafter mentioned.” Ill. Rev. Stat. 1979, ch. 33, ¶ 7.
    This statute was later repealed (Pub. Act 82-280, § 19B-101 (eff. July 1, 1982)), at which time a statute
    with substantially similar language was adopted as section 5-108 of the Code of Civil Procedure. 
    Id. § 5-
            108.
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    No. 1-18-0835
    By doing so, the General Assembly embraced the concept of a “private attorney general,”
    realizing that the Department of Public Health could not police every nursing home on a daily
    basis to detect violations of the Nursing Home Care Act and that the residents themselves were
    in the best position to know of and seek redress for violations. 
    Id. at 98.
    ¶ 151        When the General Assembly originally enacted the Nursing Home Care Act, it provided in
    section 3-602 that “[t]he licensee shall pay 3 times the actual damages, or $500, whichever is
    greater, and costs and attorney’s fees to a facility resident whose rights, as specified in Part 1 of
    Article II of this Act, are violated.” Pub. Act 81-223, § 3-602 (eff. Mar. 1, 1980). In construing
    that version of section 3-602, the supreme court has stated that the legislative purpose behind its
    enactment was “encouraging private enforcement as well as encouraging compliance with the
    [Nursing Home Care] Act.” 
    Harris, 111 Ill. 2d at 370
    . In elaborating on this purpose, the supreme
    court stated further:
    “[W]ithout the possibility of recovering treble damages and attorney fees, many residents
    would likely forgo suing a licensee for violations of the Act. The legislature could
    reasonably assume that residents, either because of their advanced age, mental or physical
    infirmities or lack of financial resources are often unlikely to pursue costly and time-
    consuming litigation in the hope of receiving an uncertain or small recovery. As plaintiff
    observes, the expected time it would normally take to resolve the case frequently is
    longer than a resident’s life expectancy. A nursing home resident under such circum-
    stances has little incentive to seek redress for violations of the Act. Moreover, many
    violations of the Act will yield little in the way of actual monetary damages.” 
    Id. at 369.
    In Berlak, this court stated that the recovery of attorney fees under section 3-602 was “even more
    necessary than the recovery of treble damages in order for a resident to pursue litigation under
    - 70 -
    No. 1-18-0835
    the Nursing Home Care *** Act.” 
    Berlak, 284 Ill. App. 3d at 236
    .
    ¶ 152        The plaintiffs argue that, in light of the legislative purposes set forth above, it is logical to
    assume that the General Assembly intended “costs” to be broadly recoverable under section 3-
    602, because the costs to a plaintiff of prosecuting litigation against nursing homes is often
    significant, especially when medical evidence is required. They argue that limiting their recovery
    to those costs already available under section 5-108 would not be consistent with the statute’s
    purpose of encouraging private enforcement and encouraging compliance with the Nursing
    Home Care Act, especially in cases with a small potential for monetary recovery.
    ¶ 153        In resolving this issue, our task is to ascertain what “costs” the General Assembly intended
    for a licensee to pay to a resident who establishes the violation of his or her rights under the
    Nursing Home Care Act. With respect to the meaning of “costs” as used in section 3-602, we
    find, as our supreme court did with the use of that term in section 5-108, that “[t]he plain and
    ordinary meaning of the term *** does not enlighten us.” 
    Vicencio, 204 Ill. 2d at 301
    . Although
    “costs” is a legal term of art, its dictionary definition includes both “court costs, the ‘charges or
    fees taxed by the court, such as filing fees, jury fees, courthouse fees, and reporter fees’ ” and the
    broader concept of “litigation costs, the ‘expenses of litigation, prosecution, or other legal
    transaction, esp[ecially] those allowed in favor of one party against the other.’ ” 
    Id. at 302
    (quoting Black’s Law Dictionary 350 (7th ed. 1999)).
    ¶ 154        In Vicencio, when the supreme court was interpreting the meaning of “costs” as used in
    section 5-108, it was construing the general statutory provision that allows a plaintiff who
    prevails in any action for damages personal to the plaintiff to recover costs. The court thus found
    it “undisputed” that the costs mandated to be taxed against the losing party under that statute
    included those commonly understood to be “court costs,” not “litigation costs.” 
    Id. The court
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    No. 1-18-0835
    recognized, however, that litigation costs may be taxed “if authorized by another statute or by
    supreme court rule.” 
    Id. ¶ 155
           We agree with the plaintiffs that it can be presumed that, when the General Assembly
    enacted section 3-602, it was aware that the predecessor statute to section 5-108 already allowed
    for the taxation of “court costs” to any prevailing plaintiff against any losing defendant. We
    therefore agree with the plaintiffs that, if we construed the word “costs” in section 3-602 to mean
    the same thing as “costs” in section 5-108, we would be finding that the legislature’s inclusion of
    this term in section 3-602 afforded a nursing home resident who prevails against a licensee with
    nothing beyond what was already provided by Illinois law.
    ¶ 156        Further, in attempting to ascertain legislative intent by looking at the reason and necessity
    for the legislation, the evils it was designed to remedy, and the objects and purposes the General
    Assembly sought to achieve, we agree that a broad interpretation of “costs” is more consistent
    with the recognized purpose of section 3-602 and the other terms that the legislature chose to
    provide in that statute. As discussed in detail above, the purpose of section 3-602 is to encourage
    nursing home residents to privately enforce their rights under the Nursing Home Care Act, by
    reducing the financial disincentives that nursing home residents or their families may have to
    engaging in litigation to do so. Section 3-602 does this by shifting certain financial burdens of
    litigation from the residents to the licensees of the nursing homes who violate residents’ rights.
    The expectation is that the prospect of litigation, in which the nursing home will be responsible
    not just for a prevailing resident’s actual damages (which may be modest) but for their attorney
    fees and costs as well, will have the effect of encouraging nursing homes to comply with the
    Nursing Home Care Act and decrease future instances where residents’ rights are violated.
    ¶ 157        Further, it is a fundamental rule of statutory construction that we construe statutes as they
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    were intended to be construed at the time they were passed. O’Casek v. Children’s Home & Aid
    Society of Illinois, 
    229 Ill. 2d 421
    , 441 (2008). At the time when the General Assembly first
    enacted the cost-shifting provision in section 3-602, it also provided not only for the shifting of
    attorney fees and costs but also for the licensee to “pay 3 times the actual damages, or $500,
    whichever is greater.” Pub. Act 81-223, § 3-602 (eff. Mar. 1, 1980). This indicates to the court
    that the legislature was concerned that actual damages in cases involving violations of the
    Nursing Home Care Act would often be too low to eliminate the financial disincentives that
    residents would otherwise have to engage in the litigation to privately enforce the Nursing Home
    Care Act that the legislature was seeking to encourage. This in turn leads us to believe that, when
    the General Assembly provided that a licensee shall pay a resident’s “costs,” it was using this
    term in the broader sense of what are commonly understood as “litigation costs.” Construing the
    legislative intent to include only the payment of a resident’s “court costs” would do far less to
    reduce a nursing home resident’s financial disincentives to engage in litigation to enforce their
    rights and to discourage nursing homes from violating the rights of residents. Even though the
    General Assembly eventually repealed the provisions in section 3-602 for treble damages and a
    minimum recovery of $500 (see Pub. Act 89-197, § 90 (eff. July 21, 1995)), it did not amend the
    provision for costs, and nothing about this amendment affects our interpretation of what the
    General Assembly meant by the term “costs” when it passed the statute. See 
    O’Casek, 229 Ill. 2d at 441
    (legislative intent that controls is the intent of the legislature that passed the statute, not
    the intent of the legislature that amends it).
    ¶ 158        For these reasons, we conclude that the trial court did not abuse its discretion in its award of
    costs to the plaintiffs.
    ¶ 159                                            III. CONCLUSION
    - 73 -
    No. 1-18-0835
    ¶ 160        The judgment of the trial court ordering defendant Clare Oaks to pay the plaintiffs’ attorney
    fees is reversed, to the extent that the assessment of attorney fees to be paid by Clare Oaks
    includes within it an amount equal to one-third of the amount of damages awarded by the jury to
    Trendel’s next of kin for those elements of damages under the Wrongful Death Act (740 ILCS
    180/0.01 et seq. (West 2016)). This cause is remanded to the trial court for a redetermination of
    the attorney fees to be paid by Clare Oaks, consistent with this decision. In all other respects, the
    judgment of the trial court is affirmed.
    ¶ 161        Affirmed in part and reversed in part.
    ¶ 162        Cause remanded.
    - 74 -
    No. 1-18-0835
    No. 1-18-0835
    Cite as:                 Grauer v. Oaks, 
    2019 IL App (1st) 180835
    Decision Under Review:   Appeal from the Circuit Court of Cook County, No. 13-L-2472;
    the Hon. Thomas V. Lyons II, Judge, presiding.
    Attorneys                Karen Kies DeGrand and Meagan P. VanderWeele, of Donohue
    for                      Brown Mathewson & Smyth LLC, Matthew R. Henderson and
    Appellant:               Carson R. Griffis, of Hinshaw & Culbertson LLP, and Michael
    L. Vittori and Michael E. Zidek, of Wilson Elser Moskowitz
    Edelman & Dicker LLP, all of Chicago, for appellant.
    Attorneys                Michael W. Rathsack, Susan L. Novosad, Steven M. Levin,
    for                      Margaret P. Battersby Black, and Daniel D. Goldfaden, all of
    Appellee:                Chicago, for appellees.
    - 75 -