Petrich v. MCY Music World ( 2007 )


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  •                                                                             FOURTH DIVISION
    FEBRUARY 8, 2007
    No. 1-05-1903
    PIERRE PETRICH, Individually and on Behalf                   )      Appeal from the
    of All Others Similarly Situated,                            )      Circuit Court of
    )      Cook County.
    Plaintiff-Appellant,                                  )
    )
    v.                                                           )
    )
    MCY MUSIC WORLD, INC., a Delaware                            )
    Corporation; SFX ENTERTAINMENT GROUP, INC.,                  )
    a Delaware Corporation; SFX MARKETING, INC.,                 )
    a Delaware Corporation; SFX TOURING, INC.,                   )
    a Delaware Corporation; ROUTE 66 RACEWAY, LLC;               )
    SKEEZ, LLC, f/s/o *NSYNC; and J.C. CHASEZ,                   )
    LANCE BASS, CHRIS KIRKPATRICK,                               )
    JUSTIN TIMBERLAKE and JOEY FATONE, p/k/a                     )
    *NSYNC; and ZEEKS, INC., a Delaware Corporation,             )      Honorable
    )      Michael T. Healy,
    Defendants-Appellees.                                 )      Judge Presiding.
    JUSTICE CAMPBELL delivered the opinion of the court:
    Plaintiff, Pierre Petrich, appeals from multiple orders of the circuit court of Cook County
    denying class certification of her complaint for consumer fraud, negligence and breach of contract
    against defendants, various music promoters, a music venue and the pop band "*NSYNC."
    Plaintiff alleged that defendants, MCY Music World, Inc. (a music distribution company); SFX
    Entertainment Group, Inc., and its affiliates1 (promoters and marketers of the *NSYNC tour);
    Route 66 Raceway LLC (the concert venue); SKEEZ, LLC (*NSYNC's live show producer);
    1
    Affiliates include: SFX Marketing, Inc, and SFX Touring, Inc.
    1-05-1903
    ZEEKS, Inc. (owner of the trademark "*NSYNC" and employer of the band members); the band
    *NSYNC and its individual band members, J.C. Chasez, Lance Bass, Chris Kirkpatrick, Justin
    Timberlake, and Joey Fatone, breached their contractual duty to ensure her timely arrival to the
    Route 66 Raceway concert venue and sought damages on behalf of herself and for a class of "all
    ticket-holders" of an *NSYNC concert performed on August 1, 2000.
    On appeal, plaintiff contends that: (1) the trial court erred in failing to certify a class of
    concertgoer-plaintiffs who plaintiff alleges were denied reasonable access to the *NSYNC concert
    when defendants breached the contractual terms of the concert tickets; (2) the trial court erred in
    dismissing plaintiff's consumer fraud claim; (3) the trial court erred in dismissing the individual
    *NSYNC defendants from the case; and (4) the trial court erred in failing to enforce the terms of
    plaintiff's settlement agreement with defendants. For the following reasons, we affirm the judgment
    of the trial court.
    BACKGROUND
    The record reveals the following relevant facts. David S. Petrich purchased four twelfth-
    row center tickets for the August 1, 2000, concert of the pop band *NSYNC, at the Route 66
    Raceway in Joliet, Illinois, from Gold Coast Tickets, Ltd., a ticket broker, and gave them to his
    wife, plaintiff, Pierre Petrich. Plaintiff took the tickets for herself, her daughter, her niece, and her
    daughter's friend and drove her guests to the concert, starting out from her home in Northbrook
    and stopping first for dinner at her sister's home in Naperville. Plaintiff then took directions from
    her sister for the drive from Naperville to Route 66 Raceway in Joliet, and left Naperville at 6 p.m.
    relying on her sister's 25- to 30-minute estimate of the driving time. Plaintiff encountered heavy
    2
    1-05-1903
    traffic and difficulty parking; plaintiff parked at approximately 9:45 p.m and she and her party
    missed a significant portion of the concert.
    On August 4, 2000, plaintiff filed a lawsuit alleging violations of the Illinois Consumer
    Fraud and Deceptive Business Practices Act (815 ILCS 505/2 (West 2004)) (Consumer Fraud
    Act), breach of contract and negligence, and seeking to certify a class of all ticket holders. Plaintiff
    alleged damages on behalf of "hundreds, if not thousands" of ticket holders who missed "most or
    all" of the *NSYNC concert as a result of congested traffic on the roadway leading into the Route
    66 Raceway and inadequate parking facilities on the premises. Plaintiff alleged that: (1) Route 66
    Raceway lacked the traffic control to accommodate a crowd of 48,000 ticket holders; (2) roads
    leading to the concert were "impassable for miles"; (3) plaintiff and other ticket holders "were
    aware of only one major artery in and out of the venue," i.e., Illinois Route 53; and (4) Route 66
    Raceway advised patrons to use Route 53 on its website.
    The individual defendants filed appearances contesting personal jurisdiction and the
    remaining defendants filed motions to dismiss plaintiff's complaint. On July 10, 2001, plaintiff filed
    a third amended complaint in three counts.
    In December 2001 and again in January 2002, the trial court, Judge Lester Foreman
    presiding, dismissed plaintiff's class action as legally insufficient. Judge Foreman also twice
    dismissed plaintiff's consumer fraud claim for failure to state a claim for relief. Judge Foreman
    allowed to stand, however, plaintiff's claim for "breach of license," ruling that an implied contract
    existed by way of defendants' inclusion of a $3 parking charge on each ticket which in turn created
    a contractual obligation that defendants communicate parking access problems to each ticket
    purchaser.
    3
    1-05-1903
    Following Judge Foreman's death, plaintiff's case was assigned to Judge Deborah Dooling.
    On December 2, 2003, Judge Dooling denied plaintiff's motion for class certification, holding that
    class certification was improper where no common questions of fact predominated:
    "[T]he circumstances surrounding each plaintiff's purchase of tickets,
    their attempts to acquire travel or parking information, and the time
    they arrived at the concert is unique. This Court could not answer all
    these questions of fact without examining each individual plaintiff's
    individual circumstances."
    Judge Dooling further held that no common questions of law predominated because damages and
    privity of contract are individual questions, and that plaintiff was not an adequate class represen-
    tative because she did not purchase her own tickets and lacked privity of contract with any
    defendant.
    On January 2, 2004, plaintiff filed a motion to reconsider Judge Dooling's denial of class
    certification. On April 24, 2004, Judge Dooling held a pretrial settlement conference. Plaintiff
    proposed two settlement classes: one comprised of concertgoers who wrote letters to the
    promoters or to newspapers complaining that they missed part or all of the concert because they
    were stuck in a traffic jam and another class comprised of people who did not write to complain but
    similarly missed portions or all of the concert. Plaintiff proposed that some *NSYNC- related item
    be awarded to this class on a "claims made basis," and that this group would receive notice only by
    publication. Defendants rejected plaintiff's proposal.
    On May 7, 2004, defendants' counsel offered to pay plaintiff a total of $40,000 to a class of
    plaintiffs defined as "those individuals who wrote letters of complaint about the concert," and
    4
    1-05-1903
    provided that the offer would expire on May 12, 2004. Plaintiff did not accept the offer and the
    offer expired.
    Meanwhile, Judge Donnersberger took over Judge Dooling's call in the trial court. On
    May 9, 2004, Judge Donnersberger upheld Judge Dooling's ruling denying class certification.
    On May 14, 2003, at 9 a.m., prior to a 10 a.m. scheduled court appearance, the parties
    again commenced settlement negotiations. Plaintiff's counsel proposed a settlement amount of
    $45,000 on behalf of the subclass of concertgoers who wrote complaint letters. Defendants'
    counsel responded that defendants would settle for $45,000, in exchange for a written release from
    all "those who claim to have been late or to have missed any part of the concert and of individuals
    who wrote letters of complaint about the concert." (Emphasis in original). Defendants' final
    settlement offer was $45,000 and required written confirmation of agreement by 10 a.m. on
    May 14, 2004. Plaintiff's counsel responded to this offer stating that he would only settle on behalf
    of the smaller subclass. No agreement was ever reached between the parties as to the definition of
    the settlement class and the parties did not enter into a settlement agreement.
    On August 18, 2004, Judge Donnersberger heard arguments on plaintiff's motion to enforce
    the settlement agreement and for Rule 304(a) (210 Ill.2d R. 304(a)) language, as well as
    defendant's motion to transfer plaintiff's individual case to small claims court. Judge Donnersberger
    denied plaintiff's motion to enforce any purported settlement agreement, finding that there was no
    settlement agreement. Judge Donnersberger further denied defendants' motion to transfer plaintiff's
    case to small claims court, instead ordering plaintiff's case transferred to Judge Kinnard, presiding
    5
    1-05-1903
    judge of the chancery division, for transfer to the first municipal division, finding "no equitable
    matters on relief for plaintiff's case."2
    On September 10, 2004, Judge Kinnard assigned plaintiff's case to Judge Kenneth Wright,
    presiding judge of the first municipal division.3 On October 18, 2004, plaintiff filed a motion for
    reconsideration of the transfer to the municipal division. Defendants filed a motion in opposition.
    The motion was assigned to Judge Michael T. Healy of the first municipal division for a hearing on
    November 10, 2004. On that date, Judge Healy entered an order closing discovery and assigning
    plaintiff's case to mandatory arbitration. 4
    On March 18, 2005, following nonbinding arbitration, a panel of arbitrators awarded
    plaintiff $233, the face value of the four concert tickets. Judge Healy entered final judgment on the
    award in favor of plaintiff on May 9, 2005, and denied plaintiff's request for attorney fees.
    On June 7, 2005, plaintiff filed a notice of appeal of the following six orders of the circuit
    court: (1) the two orders entered by Judge Foreman dated December 12, 2001, and December 14,
    2001, granting defendants' motions to dismiss plaintiff's consumer fraud count; (2) the order
    entered by Judge Foreman on January 18, 2002, granting defendants' Chasez, Bass, Kirkpatrick,
    2
    The first municipal division hears civil suits for damages up to $30,000. Cook Co. Cir.
    Ct. G.O. 2.1(a)(1)(i) (eff. June 12, 1998).
    3
    The case was not renumbered as a municipal case, but, rather, retained the chancery
    division case number designation.
    4
    A civil action is subject to mandatory arbitration in the circuit court of Cook County if
    the suit alleges money damages not to exceed $30,000. 155 Ill.2d R. 86 (b); Cook Co. Cir. Ct.
    R. 18.3(c) (eff. August 1, 2001).
    6
    1-05-1903
    Timberlake and Fatone's motion to quash and dismiss; (3) the order entered by Judge Dooling on
    December 2, 2003, denying plaintiff's amended motion for class certification; (4) Judge Donners-
    berger's memorandum and order of May 9, 2004, denying plaintiff's motion to reconsider her
    amended motion for class certification; and (5) Judge Donnersberger's order of August 18, 2004,
    denying plaintiff's motion to enforce a purported settlement agreement.
    OPINION
    Initially, plaintiff contends that the trial court erred by failing to grant class certification of
    "all holders of tickets to the performance of *NSYNC scheduled for August 1, 2000, at 7:30 p.m.,
    at Route 66 Raceway in Joliet, Illinois," arguing that Judge Dooling "misunderstood and misapplied
    the law on class certification." Class certification is entirely within the province of the trial court
    and its determination will not be disturbed absent a clear abuse of discretion or the application of
    "impermissible legal criteria." P.J.'s Concrete Pumping Service, Inc. v. Nextel West Corp., 345 Ill.
    App. 3d 992, 1002, 
    803 N.E.2d 1020
    (2004); Key v. Jewel Cos., 
    176 Ill. App. 3d 91
    , 95, 
    530 N.E.2d 1061
    (1988).
    To certify a class action, the trial court must find that all of the following factors are met:
    (1) numerosity, i.e., the class is so numerous that joining all members is impracticable;
    (2) commonality, i.e., there are questions of fact or law common to the class, and the common
    questions predominate over any questions affecting only individual members; (3) the representative
    parties will fairly and adequately protect the interests of the class; and (4) the class action is an
    appropriate method for fairly and efficiently adjudicating the controversy. 735 ILCS 5/2-801 (West
    2000); Avery v. State Farm Mutual Automobile Insurance Co., 
    216 Ill. 2d 100
    , 125, 
    835 N.E.2d 801
    (2005).
    7
    1-05-1903
    Plaintiff argues that "numerosity" is demonstrated by the 104 complaint letters that
    represented the situation of 200 to 400 ticket holders. See, e.g., Scholes v. Stone, McGuire &
    Benjamin, 
    143 F.R.D. 181
    (N.D. Ill. 1992) (federal district court certified a class of 129 plaintiffs
    victimized by a fraudulent investment scheme under Federal Rule of Civil Procedure 23(a) (Fed. R.
    Civ. P. 23(a)), which has parallel requirements to Rule 801). The trial court found that plaintiff did,
    in fact, demonstrate numerosity, but failed to meet the other criteria required for class certification.
    Plaintiff initially disputes the trial court's finding that no common questions of fact or law
    predominate. Plaintiff argues that the concertgoers' complaint letters, and the descriptions
    contained therein of the traffic jam and lack of parking, demonstrate the commonality that
    defendants "did not provide access to the venue for hundreds of cars full of people regardless of
    what time they left."
    In support, plaintiff cites Gordon v. Boden, 
    224 Ill. App. 3d 195
    , 
    586 N.E.2d 461
    (1991).
    There, the defendants pled guilty to a multicount federal indictment in connection with selling
    adulterated frozen orange juice to grocery stores. The defendants were sentenced to prison terms
    and required to pay fines and perform community service. On the heels of the defendants' convic-
    tions, the plaintiffs filed a class-action complaint on behalf of each consumer who purchased
    adulterated orange juice. The defendants argued that common questions of fact could not be
    established because each class member's purchase of an adulterated orange juice product involved a
    unique set of circumstances, such as the exact item purchased and the particular retail grocery store
    where the item was purchased. This court held, however, that the commonality test "is couched in
    the disjunctive - - 'common questions of fact or law.'" It does not, therefore, require the presence
    of both a common question of fact and a common question of law." (Emphasis in original.)
    8
    1-05-1903
    
    Gordon, 224 Ill. App. 3d at 200
    , quoting Miner v. Gillette Co., 
    87 Ill. 2d 7
    , 17, 
    428 N.E.2d 478
    (1981). This court concluded that commonality was met because of the existence of at least one
    question of law common to the class: "whether defendant adulterated its orange juice products and
    committed the other fraudulent acts as alleged." 
    Gordon, 224 Ill. App. 3d at 201
    .
    Gordon is distinguishable from the present case, as no common questions of fact or law
    predominate over the issues of individual members in the present case. Initially, the fact that all
    concertgoers held a ticket is not enough to constitute predominance, particularly in a breach of
    contract action. See, e.g., Arca v. Colonial Bank & Trust Co., 
    265 Ill. App. 3d 498
    , 
    637 N.E.2d 687
    (1994). There, this court refused to certify a class of plaintiffs who entered into motor vehicle
    sales installment contracts over a three-year period with defendants, a car dealership and a bank,
    finding that all such persons were not obligated under legally unenforceable contracts and that each
    person's situation was distinct: "Of the utmost relevance in determining the extent of one's liability
    is the examination of the particular facts surrounding each individual situation and set of
    circumstances." 
    Arca, 265 Ill. App. 3d at 501
    .
    Similarly, in Key v. Jewel Cos, this court refused to certify a class of "all franchisees" of
    White Hen Pantry stores whose franchises were terminated, holding:
    "[T]hese are not common questions but rather individual
    questions the resolution of which turns on specific facts as to the
    relationship between individual franchisees and White Hen Pantry
    and the manner in which individual franchisees operated their stores.
    *** There is no evidence to suggest that the experience of the
    plaintiffs, who were involuntarily terminated franchisees, is in any
    9
    1-05-1903
    way representative of a class that would include all franchisees."
    
    Key, 176 Ill. App. 3d at 97
    .
    In examining whether any common questions existed, the trial court distinguished the
    present case from Miner v. Gilette Co., 
    87 Ill. 2d 7
    , 
    428 N.E.2d 478
    (1981). There, the Gillette
    Company conducted a promotion offering to supply a free accent table lighter to persons remitting
    proof of purchase of two "cricket" disposable butane lighters, along with 50 cents for postage and
    handling. The response to the offer exceeded Gillette's expectations, however, and Gillette was
    unable to fill approximately 180,000 requests for the promotional lighter. Consequently, Gillette
    mailed a letter to each of the 180,000 persons requesting the promotion stating that the supply of
    accent lighters was exhausted, apologizing for the inconvenience, and returning the 50-cent
    postage-and-handling fee to each applicant, together with a free "cricket" lighter. 
    Miner, 87 Ill. 2d at 11
    .
    Subsequently, the plaintiff filed a class-action complaint on behalf of a nationwide class of
    consumers against the Gillette Company in connection with the promotion of its "cricket" lighters,
    alleging consumer fraud violations. Our supreme court held that the plaintiff could bring a class
    action on behalf of Illinois residents based on the facts that:
    "[T]he present case is predicated upon a series of essentially
    identical transactions by thousands of purchasers including Illinois
    residents, which were founded upon and arose out of identical
    language in the promotional offer prepared by defendant. Unlike in
    the class of nonresidents, the Illinois class also has a common
    question of law, that is, the law of Illinois, so that there is no
    10
    1-05-1903
    possibility that different questions of law will predominate."
    (Emphasis added.) 
    Miner, 87 Ill. 2d at 19
    .
    The trial court here found that, unlike Gillette, "[t]his is not a situation that is predicated on a series
    of identical transactions by thousands of purchasers." The trial court determined that each class
    member would have to prove that: (1) the ticketholder was late to the concert; (2) defendants
    provided the ticketholder with inadequate warnings regarding foreseeable traffic and parking
    delays; and (3) the ticketholder's lateness resulted from defendants' inadequate warnings and not a
    misstep by the ticket holder. The trial court concluded that the questions of contract damages and
    privity were too individualized to support a finding of commonality, holding:
    "Plaintiff would still have to prove how Defendants caused her
    damage. An examination of this element of Plaintiff's claim would
    once again require this Court to examine each plaintiff's individual
    claim. Why each plaintiff arrived at the concert late or missed the
    concert is an individual consideration. Whether a plaintiff was late or
    missed the concert because they failed to avail themselves of
    Defendants' travel and access information, or because of a plaintiff's
    own negligence or even if the lateness was a combination of the two
    events, is a determination that would have to be decided on a plaintiff
    by plaintiff basis."
    Plaintiff provides no evidence identifying any common questions of law. Plaintiff fails to explain
    how the damages claimed by a ticketholder who missed a few minutes of the show would be
    11
    1-05-1903
    identical to the damages claimed by a ticketholder who missed half or all of the show. Because
    individual questions predominate, the trial court properly denied class certification.
    Plaintiff's further contention that she is an adequate class representative fails for several
    reasons, including: (1) the circumstances of plaintiff's travel arrangements and method of travel to
    the concert venue were distinct from the proposed class; (2) plaintiff did not purchase her own
    tickets and therefore lacked privity of contract with any defendant; and (3) plaintiff's claims were
    fully resolved via mandatory arbitration. In Avery, the Illinois Supreme Court held that "[t]he
    purpose of the adequate-representation requirement is to ensure that all class members will receive
    proper, efficient, and appropriate protection of their interests in the presentation of the claim."
    
    Avery, 321 Ill. App. 3d at 285
    , 746 N.E.2d at 1257.
    Here, the trial court found that "different operative facts will control the outcome of each
    individual plaintiff's case," and therefore plaintiff could not "adequately represent the individual
    interests" of a proposed class. The record shows that while plaintiff proposed a class of "all ticket-
    holders," at her deposition she testified that her class would be limited to: "the people who did not
    make it into the concert or who did make it in and only saw 15 or 20 minutes of it. Who did not
    see the concert in its entirety." Further, the record reveals that plaintiff did not consult with
    defendants for traffic information, driving directions, or parking details, but instead relied upon her
    sister for her travel route from Naperville to Joliet. Finally, plaintiff received an award for the full
    price of her tickets and therefore no longer has standing to be the representative of a putative class.
    Wheatley v. Board of Education, 
    99 Ill. 2d 481
    , 486-87, 
    459 N.E.2d 1364
    (1984) (terminated
    teachers who were named plaintiffs accepted re-employment and were no longer proper class
    representatives).
    12
    1-05-1903
    Next, plaintiff contends that her claim for breach of contract should continue and that Judge
    Foreman correctly allowed it to remain standing at the time of dismissal of plaintiff's other claims.
    Defendants respond that plaintiff merges her argument for class certification with an
    argument for breach of contract and point out that Judge Foreman's failure to dismiss plaintiff's
    breach of contract claim was contrary to a well-developed existing body of law regarding the ticket
    wording: "This ticket is a revocable license." A ticket to a concert creates only a limited property
    right--a revocable license--to enter the land of another for a limited purpose. See, e.g., Soderholm
    v. Chicago National League Ball Club, Inc., 
    225 Ill. App. 3d 119
    , 124-25, 
    587 N.E.2d 517
    (1992).
    We agree that a ticket does not create implied guarantees of timely arrival or appropriate parking.
    Plaintiff further argues that because she won an award in arbitration on the merits and
    defendants did not appeal that award, defendants' "re-argument" of the merits of her breach of
    contract claim is barred by waiver, election and estoppel. Liebovich Steel & Aluminum Co. v.
    Advance Iron Works, Inc., 
    353 Ill. App. 3d 311
    , 
    818 N.E.2d 895
    (2004). Plaintiff's argument is
    without merit. Plaintiff's breach of contract claim was extinguished by entry of a judgment on her
    arbitration award and defendants were under no obligation to appeal the award.5
    5
    Arguing from a policy standpoint, defendants respond that if a concert ticket constitutes a
    contract for parking, then The Chicago Bears and O'Hare Airport could be liable for damages on
    big game days and holiday weekends when parking is a "hot commodity." Plaintiffs reply by
    warning this court that she and the asserted class of concert-goers narrowly avoided writing the
    next chapter in the "sad history of rock and roll shows" by comparing her long trek through the
    mud to another "Altamont." In addition, plaintiff portrays this particular *NYSNC show as a
    "Beatlemania" moment, comparing this concert at the Route 66 Raceway to "the situation where
    (continued...)
    13
    1-05-1903
    Next, plaintiff contends that the trial court erred in dismissing her consumer fraud claim.
    Plaintiff argues that the sale of a ticket is accompanied by an "implied warranty of reasonable
    access" which was breached by defendants through misrepresentation and omission regarding
    access to the venue and parking at the venue. Our review of the determination regarding a question
    of law is de novo. Sklodowski v. Countrywide Home Loans, Inc., 
    358 Ill. App. 3d 696
    , 703, 
    832 N.E.2d 189
    , 195-96 2005).
    Under the Consumer Fraud Act, in order to state a claim a plaintiff must allege: " '(1) a
    deceptive act or practice by the defendant, (2) the defendant's intent that the plaintiff rely on the
    deception, (3) the occurrence of the deception in the course of conduct involving trade or
    commerce, and (4) actual damage to the plaintiff (5) proximately caused by the deception.'" 
    Avery, 216 Ill. 2d at 190-91
    , 835 N.E.2d at 856, quoting Oliveira v. Amoco Oil Co., 
    201 Ill. 2d 134
    , 149,
    
    776 N.E.2d 151
    , 160 (2002); see also 815 ILCS 505/1 et seq. (West 2000). An action under the
    Consumer Fraud Act must be pled with specificity: "[T]he complaint must state with particularity
    and specificity the deceptive manner of defendant's acts or practices." 
    Sklodowski, 358 Ill. App. 3d at 703
    , 832 N.E.2d at 196.
    In her complaint, plaintiff alleged that defendants made "misrepresentations" relating to the
    accessibility, venue capacity, parking facilities and traffic control measures at the Route 66
    Raceway. Plaintiff alleged consumer fraud as follows:
    5
    (...continued)
    the Beatles played at Wrigley Field." Not only do we decline to set policy based on the parties'
    hyperbolic hypothetical arguments, but we take judicial notice that the Beatles played Comiskey
    Park on August 20, 1965, not Wrigley Field. See, L. Kane, Ticket to Ride: Inside the Beatles'
    1964 & 1965 Tours That Changed the World (2004).
    14
    1-05-1903
    "Representing that tickets to the Performance conferred the
    bearer with the right of admission to the concert venue, despite
    Defendant's knowledge that access to the venue by all ticket-holders
    would be virtually impossible; and
    Representing that the venue capacity, available parking
    facilities, traffic control measures, and road access were sufficient to
    allow admission of all ticket-holders, including but not limited to
    adequate parking facilities and means of ingress and egress to the
    venue."
    Plaintiff alleges that the concert venue was designed to hold 30,000 people, yet almost 48,000
    tickets to the event were sold. Plaintiff argues that defendants' failure to disclose facts regarding
    the venue, surrounding roads, parking facilities and the excessive number of tickets sold constitutes
    material misrepresentations.
    Plaintiff further asserts that defendants intended plaintiff and other ticket holders to rely on
    their misrepresentations. Plaintiff argues that having sold almost 48,000 tickets to the show,
    defendants intended for plaintiffs and other ticket holders to believe that they would be able to see
    the show.
    Plaintiff argues that defendants' "deceptive conduct" occurred in the course of trade or
    business; that she incurred actual damages, as determined in arbitration; and that defendants
    proximately caused the deception upon which she relied, i.e., the deliberate over-selling of the
    concert.
    15
    1-05-1903
    Plaintiff's allegations fail to state with the required specificity what misrepresentations were
    made, by whom and to whom, when or how they were made. Thus, plaintiff's complaint fails to
    state a proper complaint for consumer fraud under the Act. See, e.g., Board of Education v. A, C
    & S, Inc. 
    131 Ill. 2d 428
    , 457-58, 
    546 N.E.2d 580
    , (1989). Plaintiff attaches no exact time to the
    purported "fraudulent representations" made by defendants. If the representations occurred after
    plaintiff purchased her tickets, plaintiff's allegations cannot form the basis for a consumer fraud
    action. See Verb v. Motorola, Inc., 
    284 Ill. App. 3d 460
    , 472, 
    672 N.E.2d 1287
    (1996).
    Moreover, notwithstanding plaintiff's allegations of "deception," the Uniform Deceptive
    Trade Practices Act is not applicable to plaintiff's complaint. 815 ILCS 510/1 et seq. (West 2000).
    Section 2(5) prohibits representing "that goods or services have sponsorship, approval,
    characteristic, ingredients, uses, benefits or quantities that they do not have." 815 ILCS 510/2(5)
    (West 2000). Plaintiff's complaint fails to allege any specific misrepresentations under the statutory
    language of the Deceptive Trade Practices Act.
    Plaintiff further contends that the trial court erred in dismissing the individual *NSYNC
    defendants. Plaintiff explains that the two corporations, ZEEKS and SKEEZ are actually acronyms
    for the defendant band members, who are the sole shareholders, principals and employees of the
    corporations they claim to be their employers. Plaintiff argues that these corporations are designed
    to shield defendants from liability and that there is nothing to put concert goers "on notice" that
    they are dealing with anyone but the *NSYNC performers. Plaintiff urges this court to "pierce the
    corporate veil" and that long-arm jurisdiction is appropriate in this case pursuant to section 2-
    209(a) of the Code of Civil Procedure. 735 ILCS 5/2-209(a) (West 2000).
    16
    1-05-1903
    Defendants respond that no long-arm jurisdiction exists over the individual defendants
    because (1) ZEEKS is not a sham corporation6 and its corporate veil cannot be pierced;
    (2) jurisdiction over ZEEKS does not establish jurisdiction over ZEEKS' shareholders or
    employees; (3) plaintiff's claims do not "arise out of" any acts taken by the individual defendants;
    and (4) the fiduciary shield doctrine precludes personal jurisdiction over the individual defendants.
    Defendants point out that ZEEKS and SKEEZ are Delaware corporations and that under
    Delaware law, the corporate veil may be pierced only "in the interest of justice, when such matters
    as fraud, contravention of law or contract, public wrong, or where equitable consideration among
    members of the corporation require it, are involved." Pauley Petroleum Inc. v. Continental Oil.
    Co.. 
    43 Del. Ch. 516
    , 521, 
    239 A.2d 629
    , 633 (1968); Retzler v. Pratt & Whitney Co., 309 Ill.
    App. 3d 906, 
    723 N.E.2d 345
    (1999). Delaware law requires an element of fraud to pierce the
    corporate veil. Factors showing fraud include: undercapitalization, lack of solvency, proper
    payment of dividends, observance of corporate formalities, and improper shareholder activity. See
    Mason v. Network of Wilmington, Inc., No. Civ. A 19434 - NC (Del. Ch. July 1, 2005), quoting
    Wallace ex rel. Cencom Cable Income Partners II , Inc. L.P. v. Wood, 
    752 A.2d 1175
    , 1184 (Del.
    Ch. 1999).
    Plaintiff fails to show that either ZEEKS or SKEEZ is a sham corporation engaged in fraud
    as described above. Plaintiff has failed to show that personal jurisdiction is proper over the
    individual stockholders or employees of either ZEEKS or SKEEZ or both: "The mere fact that a
    corporation by which a nonresident is employed, or in which he is a stockholder is itself subject to
    6
    SKEEZ is not a "sham corporation" either, but plaintiff drops SKEEZ from her
    argument and merely discusses ZEEKS throughout her brief.
    17
    1-05-1903
    Illinois jurisdiction does not subject that nonresident to jurisdiction." Mergenthaler Linotype Co. v.
    Leonard Storch Enterprises, Inc., 
    66 Ill. App. 3d 789
    , 797, 
    383 N.E.2d 1379
    , 1385 (1978).
    Section 2-209(f) requires that claims "arise from" a transaction to "ensure that there is a
    close relationship between a cause of action against a nonresident defendant and its jurisdictional
    activities." Alderson v. Southern Co, 
    321 Ill. App. 3d 832
    , 847, 
    747 N.E.2d 926
    , 939 (2001); 735
    ILCS 5/2-209(f) (West 2000). The record shows that the band member defendants did not transact
    the specific business about which plaintiff complains, i.e., the selling of tickets--they merely
    appeared to perform a concert. Thus plaintiff's claims do not "arise out of " the band members'
    activities.
    Finally, the fiduciary shield does preclude jurisdiction, contrary to plaintiff's argument. The
    fiduciary shield doctrine precludes exercising personal jurisdiction over the individual defendants
    based on actions they took as employees or shareholders of ZEEKS/SKEEZ. No suit is permitted
    against "an individual who seeks the protection and benefits of Illinois law, not to serve his personal
    interests, but to serve those of his employer or principal." Rollins v. Ellwood, 
    141 Ill. 2d 244
    , 280,
    
    565 N.E.2d 1302
    , 1318 (1990). The *NSYNC band members performed the concert as ZEEKS
    employees and the band members were paid by ZEEKS. The Rollins court held that asserting
    personal jurisdiction over an employee who acted in the scope of his employment is not justified
    merely by the fact that "the employee is serving his own financial interest when he performs the
    tasks imposed upon him by his employer." 
    Rollins, 141 Ill. 2d at 280
    .
    Plaintiff's final argument is that the trial court erred in refusing to enforce the terms of the
    purported settlement agreement. However, as detailed above, the facts indicate that no agreement
    was ever reached regarding the class or the settlement amount.
    18
    1-05-1903
    The definition of a settlement class must be precisely and accurately defined. Steinberg v.
    System Software Associates, Inc., 
    306 Ill. App. 3d 157
    , 167, 
    713 N.E.2d 709
    , 715-16 (1999).
    Here, the parties never agreed to the definition of the class.
    In addition, a settlement agreement is a contract and governed by principles of contract law.
    M.H. Derrick Co. v. Century Indemnity Co., 
    299 Ill. App. 3d 620
    , 623, 
    701 N.E.2d 156
    , 159
    (1998). Thus, a settlement agreement requires an offer, acceptance, and a meeting of the minds as
    to the terms. Magee v. Garreau, 
    332 Ill. App. 3d 1070
    , 1076, 
    774 N.E.2d 4441
    , 446 (2002).
    Where there is no agreement as to the terms, there is no binding agreement.
    The record here shows that the parties never agreed to the terms of a settlement. Defen-
    dants made a settlement offer on May 7, 2004, in the amount of $40,000, with a specified time
    limitation that expired on May 12, 2004. Plaintiff failed to accept the offer on May 12, 2004,
    instead making a counteroffer. As plaintiff failed to accept the offer, the offer expired. New
    settlement negotiations began on May 14, 2004, but did not result in an agreement as the parties
    did not agree on the size of the class. The trial court properly refused to enforce an agreement that
    was nonexistent.
    For the reasons stated herein, we affirm the judgment of the trial court.
    Affirmed.
    QUINN, P.J., and MURPHY, J., concur.
    19