Hall v. Sprint Spectrum ( 2007 )


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  •                                                     NO. 5-05-0354
    NOTICE
    Decision filed 06/27/07. The text of
    IN THE
    this decision may be changed or
    corrected prior to the filing of a
    APPELLATE COURT OF ILLINOIS
    Peti tion   for    Rehearing   or   th e
    disposition of the same.
    FIFTH DISTRICT
    ________________________________________________________________________
    JESSICA HALL, Individually and on Behalf
    ) Appeal from the
    of Others Similarly Situated,          ) Circuit Court of
    ) Madison County.
    Plaintiff-Appellee,                 )
    )
    v.                                     ) No. 04-L-113
    )
    SPRINT SPECTRUM L.P., d/b/a Sprint     )
    PCS Group, and SPRINTCOM, INC.,        )
    d/b/a Sprint PCS Group,                ) Honorable
    ) Nicholas G. Byron,
    Defendants-Appellants.              ) Judge, presiding.
    ________________________________________________________________________
    JUSTICE STEWART delivered the opinion of the court:
    The defendants, Sprint Spectrum L.P. and SprintCom, Inc., both doing business as
    Sprint PCS Group (collectively referred to as Sprint), appeal, pursuant to Illinois Supreme
    Court Rule 306(a)(8) (210 Ill. 2d R. 306(a)(8)), from an order of the circuit court of Madison
    County certifying a 48-state class in a putative class action lawsuit filed by the plaintiff,
    Jessica Hall. We affirm.
    BACKGROUND
    Sprint provides wireless communications services to millions of customers throughout
    the United States. Sprint is headquartered in Overland Park, Kansas, but operates and
    conducts its business throughout the United States, including within the State of Illinois.
    In June 2003, Hall, a resident of Madison County, Illinois, entered into a cell phone
    service contract with Sprint at a Radio Shack store in Granite City, Illinois. In doing so, she
    agreed to be bound to a one-year contract and to pay a $150 early termination fee if she did
    not remain a customer for a full year. Hall's account included two cell phone numbers.
    1
    In October 2003, Sprint discontinued Hall's service for nonpayment. Hall then called
    Sprint to cancel her contract, but Sprint refused to cancel her service unless she paid the
    remaining balance on her account plus the early termination fee. In December 2003, at the
    Sprint PCS store in Fairview Heights, Illinois, Hall paid, under protest, the entire amount
    ($415.61) Sprint claimed she owed on one of her two cell phone numbers, including the early
    termination fee. She also wanted to cancel her second cell phone number but could not
    afford to pay the early termination fee. Sprint refused to cancel the account and stop the
    accrual of charges unless Hall paid the early termination fee for the second cell phone
    number. She never paid the early termination fee for the second cell phone number, and
    ultimately, Sprint wrote off the second account for nonpayment.
    On February 2, 2004, Hall filed her original class action complaint alleging four
    causes of action: (1) breach of contract, (2) statutory fraud, (3) unjust enrichment, and (4)
    relief from unlawful penalties.    Each cause of action rested on the theory that early
    termination fees are unlawful penalties. Hall sought damages for all early termination fees
    Sprint had collected from consumers in the United States. Hall brought her original class
    action complaint under Illinois's Consumer Fraud and Deceptive Business Practices Act
    (Illinois Consumer Fraud Act) (815 ILCS 505/1 et seq. (West 2002)) for Illinois class
    members and, for non-Illinois class members, under the consumer protection statutes of their
    respective states.
    With her class action complaint, Hall filed a motion for class certification, pursuant
    to section 2–801 of the Code of Civil Procedure (735 ILCS 5/2–801 (West 2002)).
    Following a hearing on February 18, 2005, the trial court entered a handwritten order,
    granting the motion and certifying a 48-state class action. In the order, the trial court
    directed the parties to submit a formal proposed order.
    On March 23, 2005, Hall filed a first amended class action complaint, alleging five
    2
    causes of action: (1) breach of contract (count I), (2) violation of the Kansas Consumer
    Protection Act (Kan. Stat. Ann. §50–623 et seq. (2005)) (count II), (3) statutory fraud under
    the Illinois Consumer Fraud Act and the consumer protection statutes of the other states
    where Sprint does business (count III), (4) unjust enrichment (count IV), and (5) relief from
    unlawful penalties (count V).
    In her first amended complaint, Hall alleged that Sprint placed the following express
    choice-of-law provision in all of its contracts: "This Agreement is governed by and must be
    construed under federal law and the laws of the State of Kansas, without regard to choice
    [-]of[-]law principles." 1 Accordingly, unlike the original complaint, which largely depended
    upon the Illinois Consumer Fraud Act, the first amended complaint alleged that Kansas
    common law should be applied nationally (counts I, IV, and V) and the Kansas Consumer
    Protection Act should be applied nationally (count II) or that the Illinois Consumer Fraud Act
    should be applied to Illinois residents and the consumer fraud acts of the other 47 states
    should be applied to residents of those states (count III).
    Also on March 23, 2005, Sprint filed a motion to reconsider the trial court's order
    granting Hall's motion for class certification. Following a hearing on April 5, 2005, the trial
    court denied Sprint's motion to reconsider.
    On May 20, 2005, the trial court entered a formal, written order, certifying the
    following 48-state class: "All persons who were charged a Sprint Early Termination Fee
    because they canceled their cellular or wireless agreement before the end of its term." The
    order contemplates the application of Kansas law based on the express choice-of-law
    1
    In fact, many contracts entered into with defendant Sprint Spectrum L.P., the
    Missouri limited partnership, contained a similar choice-of-law provision stating that
    Missouri law would apply. While we base our discussion on the Kansas choice-of-law
    provision, our analysis would be the same regarding the Missouri choice-of-law provision.
    3
    provision contained in Sprint's form contract.
    On June 17, 2005, Sprint filed a petition for leave to appeal to this court, pursuant to
    Illinois Supreme Court Rule 306(a)(8) (210 Ill. 2d R. 306(a)(8)), which was denied on
    September 14, 2005. On October 19, 2005, Sprint filed a petition for leave to appeal to the
    Illinois Supreme Court. On January 25, 2006, the Illinois Supreme Court denied Sprint's
    petition for leave to appeal but issued a supervisory order, ordering this court to grant Sprint's
    petition for leave to appeal in light of Avery v. State Farm Mutual Automobile Insurance Co.,
    
    216 Ill. 2d 100
    , 
    835 N.E.2d 801
    (2005). Hall v. Sprint Spectrum L.P., 
    217 Ill. 2d 600
    , 
    840 N.E.2d 1232
    (2006). On February 22, 2006, this court granted Sprint's petition for leave to
    appeal.
    ANALYSIS
    On appeal, Sprint first argues that if the trial court predicated the 48-state class
    certification upon the application of the Illinois Consumer Fraud Act, the order is erroneous
    because the Illinois Consumer Fraud Act may not be applied extraterritorially. Sprint also
    argues that if the trial court predicated the class certification upon the application of the
    differing statutory and common law standards of 48 states, the order is erroneous. We need
    not address either of these arguments because, despite Sprint's arguments to the contrary, it
    is clear from the trial court's order that the class certification was not predicated upon the
    application of the Illinois Consumer Fraud Act or the differing statutory and common law
    standards of 48 states. Instead, the class certification was predicated upon the application
    of Kansas law based on the choice-of-law provision contained in Sprint's form contract.
    Sprint next argues that if the 48-state class certification was predicated upon the
    application of the Kansas Consumer Protection Act, the order must be reversed for two
    reasons: (1) based on the language of the statute, the Kansas Consumer Protection Act, like
    the Illinois Consumer Fraud Act, cannot be applied extraterritorially and (2) the Kansas
    4
    Consumer Protection Act cannot be applied to all class members because the choice-of-law
    provision does not govern noncontractual claims, such as statutory fraud. We disagree.
    This is not a case like Avery, where the plaintiff sought extraterritorial application of
    a statute based on the terms of the statute. See 
    Avery, 216 Ill. 2d at 188-89
    , 835 N.E.2d at
    855. Instead, in this case, the trial court enforced a voluntary and broadly worded choice-of-
    law provision in an adhesion contract drafted by Sprint to determine the validity and legality
    of a provision within the same contract–the early termination fee provision.
    Sprint's choice-of-law provision states that the agreement should be governed by the
    law of Kansas. The only issue in this case is the validity of the early termination fee, and
    by the parties' own choice, that issue is governed by Kansas law. The fact that Kansas law
    might not otherwise apply is irrelevant, because the parties chose to apply Kansas law.
    "Ordinarily, Illinois follows the Restatement (Second) of Conflict of Laws (1971) in
    making choice-of-law decisions." Morris B. Chapman & Associates, Ltd. v. Kitzman, 
    193 Ill. 2d 560
    , 568, 
    739 N.E.2d 1263
    , 1269 (2000). "Section 187 of the Restatement applies
    when the parties, as here, have made an express choice of law in their contract." Maher &
    Associates, Inc. v. Quality Cabinets, 
    267 Ill. App. 3d 69
    , 76, 
    640 N.E.2d 1000
    , 1006 (1994).
    Section 187(2) of the Restatement (Second) of Conflict of Laws provides, in pertinent part:
    "(2) The law of the state chosen by the parties to govern their contractual rights
    and duties will be applied *** unless either
    (a) the chosen state has no substantial relationship to the parties or the
    transaction and there is no other reasonable basis for the parties' choice, or
    (b) application of the law of the chosen state would be contrary to a
    fundamental policy of a state which has a materially greater interest than the
    chosen state in the determination of the particular issue and which, under the
    rule of §188, would be the state of the applicable law in the absence of an
    5
    effective choice of law by the parties." Restatement (Second) of Conflict of
    Laws §187(2) (1971).
    "The public policy of a State must be sought in its constitution, legislative enactments[,] and
    judicial decisions." Roanoke Agency, Inc. v. Edgar, 
    101 Ill. 2d 315
    , 327, 
    461 N.E.2d 1365
    ,
    1371 (1984).
    In the present case, there is no question that Kansas and M issouri have a "substantial
    relationship to the parties or the transaction," because defendant SprintCom, Inc., is a Kansas
    corporation with its principal place of business in Kansas and defendant Sprint Spectrum
    L.P. is a Missouri limited partnership. In addition, there is no argument here that the Illinois
    constitution or legislative enactments articulate a public policy against applying a foreign
    state's consumer protection laws or that Illinois has a "materially greater interest" in the
    litigation than Kansas or Missouri. Therefore, the trial court properly found that the express
    choice-of-law provision contained in Sprint's form contract governs the contract.
    These principles apply with equal force to the interpretation of the contract at issue
    and to the validity of its provisions. See Restatement (Second) of Conflict of Laws §187(2),
    Comment e, at 565 (1971) ("Prime objectives of contract law are to protect the justified
    expectations of the parties and to make it possible for them to foretell with accuracy what
    will be their rights and liabilities under the contract. These objectives may best be attained
    in multistate transactions by letting the parties choose the law to govern the validity of the
    contract and the rights created thereby. In this way, certainty and predictability of result are
    most likely to be secured. Giving parties this power of choice is also consistent with the fact
    that, in contrast to other areas of the law, persons are free within broad limits to determine
    the nature of their contractual obligations").
    Sprint argues that because the Kansas Consumer Protection Act does not purport to
    have any extraterritorial application, it cannot be applied to any transaction that occurred
    6
    outside Kansas, notwithstanding the parties' express choice-of-law provision stating that
    Kansas law would apply. Sprint argues that the Kansas Consumer Protection Act applies
    only to a "consumer transaction" (see Kan. Stat. Ann. §§50–626(a), 50–627(a) (2005)),
    which is defined as "a sale, lease, assignment[,] or other disposition for value of property or
    services within this state" (emphasis added) (Kan. Stat. Ann. §50–624(c) (2005)).
    However, the issue is not the territorial application of the Kansas Consumer
    Protection Act but whether the parties chose to apply Kansas law to govern the validity of
    the provisions in their contract. The fact that Kansas law might not otherwise apply is
    irrelevant because the parties expressly agreed that Kansas law would apply. See Davis v.
    Miller, 
    269 Kan. 732
    , 739, 
    7 P.3d 1223
    , 1229 (2000) ("Despite the legislative intent and the
    clear language of the [act], parties can bind themselves to the provisions of an otherwise
    inapplicable act by incorporating choice[-]of[-]law provisions in an enforceable contract.
    As long as application of a statute or act is not contrary to public policy, a court will uphold
    application of an otherwise inapplicable statute or act"); Bartlett Bank & Trust Co. v.
    McJunkins, 
    147 Ill. App. 3d 52
    , 59, 
    497 N.E.2d 398
    , 403 (1986) ("Even where the [Uniform
    Commercial] Code is otherwise inapplicable, the parties may incorporate the Code into their
    agreement and that agreement will be given effect"). Therefore, the trial court properly
    found that the parties bound themselves to the provisions of the Kansas Consumer Protection
    Act by incorporating the express choice-of-law provision in their enforceable contract.
    Sprint also argues that Hall's claims are "noncontractual" and, therefore, that the
    choice-of-law provision should not apply to them. Hall has alleged a variety of claims,
    including breach of contract and statutory fraud. Each of these claims is based on the theory
    that the early termination fee is an unlawful penalty. The principle that a contract penalty
    is illegal and unenforceable is, itself, fundamentally a creature of contract law.          See
    Restatement (Second) of Contracts §356, Comment a, at 157 (1981) ("[T]he parties to a
    7
    contract are not free to provide a penalty for its breach. The central objective behind the
    system of contract remedies is compensatory, not punitive. Punishment of a promisor for
    having broken his promise has no justification on either economic or other grounds and a
    term providing such a penalty is unenforceable on grounds of public policy"). Hall's various
    claims do not reflect differing sources of the law so much as alternative theories whereby she
    and the other class members can bring an action to enforce the same underlying legal
    principle that comes from contract law, not tort law.
    Before Avery, Illinois courts traditionally held that where a contract contained an
    express choice-of-law provision, the consumer protection law of the designated state would
    apply. See, e.g., Potomac Leasing Co. v. Chuck's Pub, Inc., 
    156 Ill. App. 3d 755
    , 757-60,
    
    509 N.E.2d 751
    , 753-55 (1987) (where a choice-of-law provision in the parties' contract
    designated Michigan law, M ichigan consumer protection law applied).
    In Avery, the Illinois Supreme Court held, "[A] plaintiff may pursue a private cause
    of action under the Consumer Fraud Act if the circumstances that relate to the disputed
    transaction occur primarily and substantially in Illinois." 
    Avery, 216 Ill. 2d at 187
    , 835
    N.E.2d at 853-54. The court in Avery discussed Martin v. Heinold Commodities, Inc., 
    117 Ill. 2d 67
    , 
    510 N.E.2d 840
    (1987), wherein the Illinois Supreme Court allowed the
    certification of the claims of the plaintiff class under the Illinois Consumer Fraud Act even
    with respect to the non-Illinois plaintiffs. 
    Avery, 216 Ill. 2d at 188-89
    , 835 N.E.2d at 854-55.
    Although the court in Martin held that the application of Illinois law to a multistate class was
    consistent with principles of due process, the court in Avery noted that the Martin court did
    not address the scope of the Illinois Consumer Fraud Act as a matter of statutory
    interpretation. 
    Avery, 216 Ill. 2d at 188-89
    , 835 N.E.2d at 855. The Avery court did not
    overrule Martin but, instead, distinguished it as follows:
    "In Martin ***, this court specifically based its decision on the following facts:
    8
    (1) the contracts containing the deceptive statements were all executed in Illinois; (2)
    the defendant's principal place of business was in Illinois; (3) the contract contained
    express choice-of-law and forum-selection clauses specifying that any litigation
    would be cond ucted in Illinois under Illinois law; (4) complaints regarding the
    defendant's performance were to be directed to its Chicago office; and (5) payments
    for the defendant's services were to be sent to its Chicago office. Given these
    circumstances, this court concluded that the [Illinois Consumer Fraud] Act could
    apply to the whole class." (Emphasis added.) 
    Avery, 216 Ill. 2d at 189
    , 835 N.E.2d
    at 855.
    The Avery court found that, unlike Martin, virtually no circumstances relating to the disputed
    claims and practices at issue occurred or existed in Illinois for those plaintiffs who were not
    Illinois residents. 
    Avery, 216 Ill. 2d at 189
    , 835 N.E.2d at 855. Therefore, the Avery court
    concluded, "[T]he circuit court erred in certifying a nationwide class that included class
    members whose claims proceedings took place outside Illinois." 
    Avery, 216 Ill. 2d at 190
    ,
    835 N.E.2d at 855. Because the court decided the propriety of the certification order on
    statutory interpretation grounds, it declined to consider whether the certification of the
    nationwide class was unconstitutional or violated express choice-of-law rules. 
    Avery, 216 Ill. 2d at 190
    , 835 N.E.2d at 855.
    In the present case, as in Martin and unlike in Avery, the parties' contract contained
    an express choice-of-law provision. Moreover, as this court recently stated in Barbara's
    Sales, Inc. v. Intel Corp., 
    367 Ill. App. 3d 1013
    , 1021, 
    857 N.E.2d 717
    , 724 (2006), appeal
    allowed, 
    222 Ill. 2d 567
    , 
    861 N.E.2d 653
    (2006), "Avery in no way breaks with choice-of-
    law precedent and does not change the choice-of-law analysis to be applied." Therefore,
    under the express choice-of-law provision contained in the parties' contract, Kansas law,
    including the Kansas Consumer Protection Act, is applicable. See Potomac Leasing Co., 
    156 9 Ill. App. 3d at 757-60
    , 509 N.E.2d at 753-55.
    Sprint next argues that applying the Kansas Consumer Protection Act to non-Kansas
    class members would violate their due process rights under Phillips Petroleum Co. v. Shutts,
    
    472 U.S. 797
    , 
    86 L. Ed. 2d 628
    , 
    105 S. Ct. 2965
    (1985). We disagree.
    In Phillips Petroleum Co., the United States Supreme Court stated:
    "Kansas must have a 'significant contact or significant aggregation of contacts'
    to the claims asserted by each member of the plaintiff class, contacts 'creating state
    interests,' in order to ensure that the choice of Kansas law is not arbitrary or unfair.
    [Citation.] ***
    When considering fairness in this context, an important element is the
    expectation of the parties." Phillips Petroleum 
    Co., 472 U.S. at 821-22
    , 86 L. Ed. 2d
    at 
    648-49, 105 S. Ct. at 2979-80
    .
    Because Sprint's form contract contained an express choice-of-law provision, the class
    members had reason to anticipate that Kansas law would govern their consumer fraud claim.
    Accordingly, enforcing the express choice-of-law provision is consistent with fulfilling the
    expectations of the parties and is not arbitrary or unfair. See Phillips Petroleum 
    Co., 472 U.S. at 821-22
    , 86 L. Ed. 2d at 
    648-49, 105 S. Ct. at 2979-80
    . As long as the law chosen in
    the contract satisfies the "substantial relationship to the parties or the transaction" test, as it
    does in this case, enforcing it will not violate due process. See Restatement (Second) of
    Conflict of Laws §187(2)(a) (1971).
    Relying upon Avery and Gridley v. State Farm Mutual Automobile Insurance Co., 
    217 Ill. 2d 158
    , 
    840 N.E.2d 269
    (2005), Sprint also argues that Illinois does not have a sufficient
    interest in this case to proceed with a 48-state class action under the law of Kansas.
    However, neither Avery nor Gridley contains any such rule.
    In Gridley, the court held that a Louisiana resident's claims brought in Illinois on
    10
    behalf of a nationwide class should be dismissed on grounds of forum non conveniens.
    
    Gridley, 217 Ill. 2d at 171
    , 840 N.E.2d at 277-78. However, the Gridley court did not
    consider any class certification issues. Gridley, 
    217 Ill. 2d 158
    , 
    840 N.E.2d 269
    .
    In Avery, the court held, "[A] plaintiff may pursue a private cause of action under the
    Consumer Fraud Act if the circumstances that relate to the disputed transaction occur
    primarily and substantially in Illinois." 
    Avery, 216 Ill. 2d at 187
    , 835 N.E.2d at 853-54.
    However, Avery did not establish an "interest" test for multistate class actions. 
    Avery, 216 Ill. 2d at 190
    , 835 N.E.2d at 855.
    Adopting such an "interest" test would be directly contrary to Miner v. Gillette Co.,
    
    87 Ill. 2d 7
    , 10-16, 
    428 N.E.2d 478
    , 480-83 (1981). In Miner, an Illinois plaintiff filed a
    class action complaint in Illinois on behalf of a nationwide class of consumers against the
    defendant, Gillette Company, in connection with the defendant's promotion of its "cricket"
    disposable butane lighters. 
    Miner, 87 Ill. 2d at 10
    , 428 N.E.2d at 480. The Illinois Supreme
    Court allowed the Illinois plaintiff to maintain a nationwide class action in Illinois even
    though the defendant was a Delaware corporation with its headquarters in Massachusetts;
    the responses to the ad in question were directed to Minnesota; no aspect of the promotion
    took place in Illinois regarding non-Illinois residents; the unfulfilled requests came from
    persons in every state of the United States, the District of Columbia, Puerto Rico, and
    Canada; and only 12,000 of the 180,000 unfulfilled requests came from persons in Illinois.
    
    Miner, 87 Ill. 2d at 21-22
    , 428 N.E.2d at 485-86 (Ryan, J., dissenting). We will not presume
    that Miner has been overruled, absent a clear statement to that effect by the Illinois Supreme
    Court, and nothing in Avery or Gridley amounts to that clear statement. Accordingly, we
    find this argument to be without merit.
    Finally, Sprint argues that the trial court abused its discretion in certifying the class
    because class certification is barred by a lack of commonality, intraclass conflicts, and an
    11
    inadequacy of representation. "Class certification is governed by section 2–801 of the Code
    of Civil Procedure (735 ILCS 5/2–801 (West 1998)), which is patterned after Rule 23 of the
    Federal Rules of Civil Procedure." 
    Avery, 216 Ill. 2d at 125
    , 835 N.E.2d at 819. "Under
    section 2–801, a class may be certified only if the proponent establishes the four
    prerequisites set forth in the statute: (1) numerosity ('[t]he class is so numerous that joinder
    of all members is impracticable'); (2) commonality ('[t]here are questions of fact or law
    common to the class, which common questions predominate over any questions affecting
    only individual members'); (3) adequacy of representation ('[t]he representative parties will
    fairly and adequately protect the interest of the class'); and (4) appropriateness ('[t]he class
    action is an appropriate method for the fair and efficient adjudication of the controversy').
    735 ILCS 5/2–801 (West 1998)." 
    Avery, 216 Ill. 2d at 125
    , 835 N.E.2d at 819.
    "Decisions regarding class certification are within the sound discretion of the trial
    court and should be overturned only where the court clearly abused its discretion or applied
    impermissible legal criteria." 
    Avery, 216 Ill. 2d at 125
    -26, 835 N.E.2d at 819. "However,
    '[a] trial court's discretion in deciding whether to certify a class action is not unlimited and
    is bounded by and must be exercised within the framework of the civil procedure rule
    governing class actions.' " 
    Avery, 216 Ill. 2d at 126
    , 835 N.E.2d at 820 (quoting 4 A. Conte
    & H. Newberg, Newberg on Class Actions §13:62, at 475 (4th ed. 2002)).
    As to the numerosity requirement, Sprint does not dispute that the class is so
    numerous that the joinder of all members would be impracticable. Accordingly, the first
    prerequisite for class certification is met. See 735 ILCS 5/2–801(1) (West 2002).
    "In order to satisfy the second requirement of section 2–801 (a common question of
    fact or law predominates over other questions affecting only individual class members), it
    must be shown that 'successful adjudication of the purported class representatives' individual
    claims will establish a right of recovery in other class members.' " 
    Avery, 216 Ill. 2d at 128
    ,
    
    12 835 N.E.2d at 821
    (quoting Goetz v. Village of Hoffman Estates, 
    62 Ill. App. 3d 233
    , 236,
    
    378 N.E.2d 1276
    , 1279 (1978)). "So long as there are questions of fact or law common to
    the class and these predominate over questions affecting only individual members of such
    class, the statutory requisite is met." Steinberg v. Chicago Medical School, 
    69 Ill. 2d 320
    ,
    338, 
    371 N.E.2d 634
    , 643 (1977). " 'A common question may be shown when the claims of
    the individual class members are based upon the common application of a statute or when
    the members are aggrieved by the same or similar conduct [citation] or a pattern of conduct
    [citations].' " Clark v. TAP Pharmaceutical Products, Inc., 
    343 Ill. App. 3d 538
    , 548, 
    798 N.E.2d 123
    , 131 (2003) (quoting Avery v. State Farm Mutual Automobile Insurance Co., 
    321 Ill. App. 3d 269
    , 280, 
    746 N.E.2d 1242
    , 1252-53 (2001), aff'd in part & rev'd in part, 
    216 Ill. 2d 100
    , 
    835 N.E.2d 801
    (2005)). "A class action can properly be prosecuted where the
    defendants allegedly acted wrongfully in the same basic manner as to an entire class, and in
    such circumstances, the common class questions predominate the case, and the class action
    is not defeated." 
    Clark, 343 Ill. App. 3d at 548
    , 798 N.E.2d at 131.
    " ' "[A] class action will not be defeated solely because of some factual variations
    among class members' grievances." ' " 
    Clark, 343 Ill. App. 3d at 548
    , 798 N.E.2d at 131
    (quoting Heastie v. Community Bank of Greater Peoria, 
    125 F.R.D. 669
    , 675 (N.D. Ill.
    1989) (quoting Patterson v. General Motors Corp., 
    631 F.2d 476
    , 481 (7th Cir. 1980))).
    That some members of a class are not entitled to relief will not bar the class action.
    
    Steinberg, 69 Ill. 2d at 338
    , 371 N.E.2d at 643. After the litigation of common questions,
    questions that are peculiar to individual class members may be determined in ancillary
    proceedings. 
    Clark, 343 Ill. App. 3d at 548
    , 798 N.E.2d at 131.
    "Individual questions of injury and damages do not defeat class certification." 
    Clark, 343 Ill. App. 3d at 549
    , 798 N.E.2d at 132. The fact that the class members' recoveries may
    be in different amounts, which must be determined separately, does not necessarily mean that
    13
    the common questions do not predominate. 
    Clark, 343 Ill. App. 3d at 549
    , 798 N.E.2d at
    132.   If individual damage determinations are required, the court can utilize various
    procedures to determine damages, including creating subclasses. 
    Clark, 343 Ill. App. 3d at 549
    , 798 N.E.2d at 132.
    In the present case, the record reveals that the common question is whether Sprint's
    early termination fee is an illegal penalty. If the early termination fee is an illegal penalty,
    then Sprint has no right to charge or collect it and should pay it back. Sprint concedes that
    it charges the same $150 early termination fee to every customer who terminates service
    before the end of the term, regardless of when during the term the customer cancels.
    Sprint allegedly acted wrongfully in the same basic manner toward the entire class–by
    charging an early termination fee that was an illegal penalty. Accordingly, there are common
    questions of law or fact that predominate over any questions affecting only individual
    members. See 735 ILCS 5/2–801(2) (West 2002); 
    Clark, 343 Ill. App. 3d at 548
    , 798 N.E.2d
    at 131.
    Turning to the adequacy-of-representation requirement, Sprint argues that Hall cannot
    adequately represent the interests of the absent class members because her pursuit of class
    claims will expose absent class members to potential judgments. According to Sprint, Hall's
    interest in pursuing her claims on behalf of a class conflicts with the interests of class
    members who do not want to be exposed to litigation as a result of her actions.
    " 'The purpose of the adequate representation requirement is merely to ensure that all
    class members will receive proper, efficient, and appropriate protection of their interests in
    the presentation of the claim.' " 
    Clark, 343 Ill. App. 3d at 550
    , 798 N.E.2d at 133 (quoting
    Gordon v. Boden, 
    224 Ill. App. 3d 195
    , 203, 
    586 N.E.2d 461
    , 466 (1991)).
    "The test applied to determine adequacy of representation is whether the
    interests of those who are parties are the same as those who are not joined and
    14
    whether the litigating parties fairly represent those not joined. [Citation.] The
    attorney for the representative party 'must be qualified, experienced[,] and generally
    able to conduct the proposed litigation.' [Citation.] Additionally, [the representative
    party's] interest must not appear collusive." 
    Miner, 87 Ill. 2d at 14
    , 428 N.E.2d at
    482.
    In the present case, Hall will fairly and adequately protect the interests of the class.
    See 735 ILCS 5/2–801(3) (West 2002). Hall's interest does not appear collusive, and it is
    apparent that her interests are the same as those of the absent class members–to recover the
    $150 early termination fee paid to Sprint, which was allegedly an unlawful penalty. See
    
    Miner, 87 Ill. 2d at 14
    , 428 N.E.2d at 482. In addition, the record amply demonstrates Hall's
    desire and ability to prosecute the claim vigorously on behalf of herself and the other class
    members, and no issue has been raised with respect to the qualifications, experience, and
    ability of Hall's counsel. See 
    Miner, 87 Ill. 2d at 14
    , 428 N.E.2d at 482.
    Sprint's argument that class litigation will expose class members to potential
    judgments as a result of Hall's actions is partly belied by the fact that class members are
    potentially liable for judgments as a result of their breaches of their contracts and not
    primarily because of Hall's actions. See Walczak v. Onyx Acceptance Corp., 
    365 Ill. App. 3d
    664, 679, 
    850 N.E.2d 357
    , 371 (2006). Hall's claims are not antagonistic to the class
    because she is in the same position as all putative class members–they all terminated their
    cell phone contracts before the end of their terms and paid the $150 early termination fee.
    See Walczak, 
    365 Ill. App. 3d
    at 
    679, 850 N.E.2d at 371
    .             "[G]enerally, individual
    counterclaims or defenses do not render a case unsuitable for class action." Walczak, 
    365 Ill. App. 3d
    at 679, 850 N.E .2d at 371. Even if Sprint pursues such claims only against
    individuals who join in the class action, the trial court's finding would not be unreasonable
    because class members have the right to opt out of the class action lawsuit. See Walczak,
    15
    
    365 Ill. App. 3d
    at 
    679, 850 N.E.2d at 371
    ; see also 735 ILCS 5/2–804 (West 2002)
    (addressing the exclusion of class members).
    We turn then to the issue of whether a class action is an appropriate method for fairly
    and efficiently adjudicating the controversy. In deciding this issue, a court should consider
    whether "the class action (1) can best secure the economies of time, effort, and expense and
    promote a uniformity of decision or (2) can accomplish the other ends of equity and justice
    that class actions seek to obtain." 
    Clark, 343 Ill. App. 3d at 552
    , 798 N.E.2d at 134.
    In the present case, a class action is an appropriate method for fairly and efficiently
    adjudicating the controversy. See 735 ILCS 5/2–801(4) (West 2002). Initially, we note that
    our holding that the first three prerequisites of section 2–801 have been established makes
    it evident that the fourth requirement has been fulfilled as well. See 
    Clark, 343 Ill. App. 3d at 552
    , 798 N.E.2d at 134. In addition, this is a consumer class action, which is "often the
    last barricade of consumer protection" (
    Clark, 343 Ill. App. 3d at 552
    , 798 N.E.2d at 134).
    Because a consumer class action provides restitution to the injured and deterrence to the
    wrongdoer, the ends of equity and justice are accomplished. See 
    Clark, 343 Ill. App. 3d at 552
    , 798 N.E.2d at 134. Furthermore, because there are numerous class members and
    common questions, a class action serves the economies of time, effort, and expense and
    prevents possible inconsistent results. See 
    Clark, 343 Ill. App. 3d at 552
    , 798 N.E.2d at 134.
    In this case, litigating the individual lawsuits would be a waste of judicial resources, and
    addressing the common issues in one class action would aid judicial administration. See
    
    Clark, 343 Ill. App. 3d at 552
    , 798 N.E.2d at 134.
    CONCLUSION
    For the foregoing reasons, the order of the circuit court of Madison County certifying
    a 48-state class is affirmed.
    16
    Affirmed.
    CHAPMAN and DONOVAN, JJ., concur.
    17
    NO. 5-05-0354
    IN THE
    APPELLATE COURT OF ILLINOIS
    FIFTH DISTRICT
    ___________________________________________________________________________________
    JESSICA HALL, Individually and on Behalf
    ) Appeal from the
    of Others Similarly Situated,         ) Circuit Court of
    ) Madison County.
    Plaintiff-Appellee,                )
    )
    v.                                    ) No. 04-L-113
    )
    SPRINT SPECTRUM L.P., d/b/a Sprint    )
    PCS Group, and SPRINTCOM, INC.,       )
    d/b/a Sprint PCS Group,               ) Honorable
    ) Nicholas G. Byron,
    Defendants-Appellants.             ) Judge, presiding.
    ___________________________________________________________________________________
    Opinion Filed:        June 27, 2007
    ___________________________________________________________________________________
    Justices:          Honorable Bruce D. Stewart, J.
    Honorable Melissa A. Chapman, J., and
    Honorable James K. Donovan, J.,
    Concur
    ___________________________________________________________________________________
    Attorneys        Frederic R. Klein, Steven A. Levy, Mary E. Anderson, Goldberg, Kohn, Bell, Black,
    for              Rosenbloom & Moritz, Ltd., 55 East Monroe Street, Suite 3700, Chicago, IL 60603;
    Appellants       John L. Gilbert, Hinshaw & Culbertson, LLP, 156 North Main Street, Suite 206,
    Edwardsville, IL 62025; Michele Floyd, Reed, Smith, LLP, Two Embarcadero Center,
    Suite 2000, P.O. Box 7936, San Francisco, CA 94120-7936; Dominic Surprenant,
    Quinn, Emanuel, Urquhart, Oliver & Hedges, LLP, 865 South Figueroa Street, 10th
    Floor, Los Angeles, CA 90017
    ___________________________________________________________________________________
    Attorneys        Paul M. Weiss, Tod A. Lewis, Freed & W eiss, LLC, 111 West Washington Street,
    for              Suite 1331, Chicago, IL 60602; Malik R. Diab, Phillip A. Bock, Robert M. Hatch,
    Appellee         Diab & Bock, LLC, 20 N. Wacker Drive, Suite 1741, Chicago, IL 60606; Jeffrey A.J.
    Millar, Bradley M. Lakin, Richard J. Burke, The Lakin Law Firm, P.C., 300 Evans
    Avenue, P.O. Box 229, Wood River, IL 62095-0229
    ___________________________________________________________________________________