Oelze v. Score Sports Venture ( 2010 )


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  •                                                                       SECOND DIVISION
    March 30, 2010
    No. 1-09-1476
    RENATE OELZE,                                              )   Appeal from the
    )   Circuit Court of
    Plaintiff-Appellant,                        )   Cook County
    )
    v.                                                         )
    )
    SCORE SPORTS VENTURE, LLC d/b/a Score                      )   Honorable
    Tennis and Fitness Center,                                 )   Kathy M. Flanagan,
    )   Judge Presiding.
    Defendant-Appellee.
    JUSTICE KARNEZIS delivered the opinion of the court:
    Plaintiff Renate Oelze filed an action alleging negligence and willful and wanton
    misconduct against defendant ABRIA, INC., d/b/a Score Tennis & Fitness Center1 for
    injuries she sustained while playing tennis at defendant’s tennis club. Plaintiff had
    previously signed a membership agreement containing a statement releasing
    defendant from liability for any injuries plaintiff might sustain when using defendant’s
    equipment and facilities. The court dismissed plaintiff’s negligence count and granted
    summary judgment to defendant on plaintiff’s willful and wanton misconduct count. On
    1
    Plaintiff incorrectly sued defendant as “Score Sports Venture, LLC, d/b/a
    Score Tennis & Fitness Center.” ABRIA, d/b/a Score Tennis & Fitness Center,
    answered the complaint.
    1-09-1476
    appeal, plaintiff asserts the court erred in (1) dismissing her negligence claim because
    (a) she did not voluntarily waive her right to sue defendant for negligence when she
    signed the release and, alternatively, (b) her injury was caused by a circumstance that
    did not ordinarily accompany the game of tennis and was, therefore, not covered by the
    release; (2) granting summary judgment to defendant on the willful and wanton count
    because there exists a question of fact regarding whether defendant exhibited a
    conscious disregard for the safety of its patrons; and (3) finding that defendant’s
    responses to plaintiff’s request to admit were proper. We affirm in part, reverse in part
    and remand.
    Background
    Defendant is the owner and operator of an indoor tennis club. Plaintiff has been
    a member of the tennis club for over 10 years. On October 5, 2005, a club employee
    presented her with a “Players Club Membership Agreement” covering her membership
    for the upcoming tennis season. She had signed similar agreements in previous years.
    The agreement included a statement under which plaintiff released defendant “from any
    and all liability for any damage or injury” plaintiff might receive while using defendant’s
    equipment and facilities and assumed all risk for claims rising from the use of the
    equipment and facilities. Plaintiff signed the agreement.
    On February 10, 2006, plaintiff was playing a tennis match on defendant’s tennis
    court 5. Defendant’s courts are separated from an access/service walkway by a heavy,
    black, floor-to-ceiling curtain at the back of each court. Players access the courts from
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    1-09-1476
    the walkway and defendant stores equipment in the walkway. Returning a lob during
    her match, plaintiff ran to the back of the court and ran into the curtain trying to return
    the shot. Her effort pushed the curtain back slightly and she caught her foot in a rope
    exercise ladder lying behind the curtain. Plaintiff fell, fracturing her elbow and tearing
    her rotator cuff. The ladder was not visible from the court before the accident. Only
    after the accident, when a witness to the accident pushed the curtain back, was the
    ladder visible.
    Plaintiff filed suit for negligence, asserting defendant was negligent in placing
    the ladder or allowing it to remain on the floor behind the curtain where it could not be
    seen from the court knowing that it would be a tripping hazard to anyone playing tennis
    on the court. Defendant moved to dismiss pursuant to section 2-619(a)(9) of the Illinois
    Code of Civil Procedure (735 ILCS 5/2-619(a)(9) (West 2008)). It asserted that
    plaintiff, by signing the membership agreement containing the release clause,
    voluntarily waived liability on behalf of defendant.
    Plaintiff responded by asserting she did not voluntarily waive liability on behalf of
    defendant. By affidavit and deposition, she stated that she chose to make automatic
    payments for her membership dues and signed the form thinking that it was an
    authorization form for the automatic deductions from her credit card. When presented
    with the form, she asked the club employee who presented the form to her what it was
    and was told it was an authorization form for the automatic payments. Plaintiff saw that
    the $135 monthly fee was correct and signed the form on the only signature line. She
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    1-09-1476
    did not see that the form contained a release.
    Plaintiff stated in a deposition that she played at the club three or four times a
    week and, besides using the courts, regularly used the treadmills and weights available
    in the workout area of the club. Walking through the access walkways, she always saw
    a “a lot of stuff” behind the curtains, such as tennis carts, padded concrete pillars, an
    equipment box and loose tennis balls. It was her habit, as she walked through the
    access walkway, to kick errant tennis balls from the middle of the walkway to the side,
    close to the curtain, so she would not step on the balls as she walked. She had walked
    through the walkway on the way to her match the morning of the accident but did not
    see the ladder. During the match, plaintiff had run to the back of the court to return a
    shot, and “got stuck with [her] foot” in the curtain. She thought she had gotten caught
    in a hole in the curtain but saw the culprit was a rope ladder when someone lifted the
    curtain to see what had trapped her. She had not known the ladder was there.
    Plaintiff testified it was unavoidable that a player would come in contact with the
    curtain at some point when chasing a deep ball but that you cannot get hurt hitting the
    curtain. Only if something that should not be there is too close behind the curtain, such
    as a cart with balls, could one get hurt. The player’s goal is not, however, to hit the
    curtain with her body, because then the player could not get to the ball anyway. The
    curtains are heavy and give a little when touched. Only if a player ran “really hard to
    it,” with all of her force, would a curtain give more.
    Connie Stinek and Mary Gallagher testified by deposition that they witnessed
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    1-09-1476
    plaintiff’s accident. Stinek, the tennis director for another club, pushed the curtain back
    after the accident and saw the rope ladder. When she was leaving the court, she saw
    “other teaching equipment, teaching carts, you know, other cones and those kinds of
    things there” in the walkway. Stinek remembered thinking when she saw the
    equipment, “oh boy, that is not real safe.” The equipment, including the ladder,
    appeared tennis specific and was all equipment used at her club as well. Her club had
    a separate area away from the walkway for such equipment. Gallagher testified she
    saw plaintiff go back against the curtain when she reached to hit the ball to return a lob.
    She saw the curtain push back when plaintiff made contact, plaintiff’s foot get caught in
    “some kind of netting,” which was “right by the backdrop or right behind it,” and plaintiff
    go down.
    Jeff Schuetz, the club tennis pro supervising plaintiff’s match, testified in his
    deposition that players could run a few inches or feet into the dividing curtains while
    playing on the courts. He stated the walkways should, therefore, be kept clear of
    equipment and other tripping hazards. One of his responsibilities, as it was for all the
    club teaching and fitness staff, was to keep the floors clear of any tripping hazards. He
    had taught the cardio-fitness class which used the equipment Stinek saw in the
    walkway, including the ladder, but did not remember whether he had used the ladder in
    class that morning. It was Schuetz’s responsibility to retrieve the equipment and put it
    away after the fitness class. None of the equipment should have been on the floor
    behind the curtain. It was kept in a large green equipment storage box kept two feet
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    1-09-1476
    from the back of the curtains. Although Schuetz typically put the fitness equipment
    away after class, sometimes class members did the cleanup. He did not recall who
    performed the cleanup that morning. He did not see the ladder prior to the accident. It
    was Schuetz’s practice to walk through the walkway every morning and pick up stray
    balls and anything that needed cleaning up. He walked through the walkway that
    morning and did not see the rope ladder. Had he seen it on the floor, he would have
    picked it up and put it away.
    Lisa Paolella, the club’s general manager, testified by deposition that the ladder
    was used in fitness training sessions at the club. She stated everyone in the class will
    help bring the equipment out before class and put it back after class, “a group effort,”
    but the trainer or pro leading the class makes sure the equipment is put back. The
    ladder is to be used only for supervising training sessions but anyone at the club has
    access to it. Paolella testified she and all the teaching and fitness pros at the club
    have responsibility for the maintenance and pick up of the facility to keep the floor free
    of hazards. She stated “we don’t allow debris to remain on the tennis court” because it
    would be unsafe. She found it “likely” that anyone running into the curtain would cause
    it to move back “a few inches.” She found moving the curtain back “a few feet is hardly
    likely.”
    Paolella testified the club does not store equipment up against the curtain “in
    case someone does fall into the curtain.” It would not be safe. She stated that, for the
    safety of the tennis players, the area right behind the curtain must be free of objects.
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    1-09-1476
    She stated if she was walking through the walkway and saw the ladder on the floor
    behind the curtain she would pick it up and her employees were trained to do the same.
    On the morning before plaintiff’s match, the walkway would have been cleaned by the
    club’s maintenance person. He cleaned the walkways three days a week. Cleaning
    involved picking up any stray balls and rackets, placing the carts where they were
    supposed to be and sweeping and mopping the floors. It was part of the maintenance
    person’s job to pick up a fitness ladder if he saw it on the floor, and from her experience
    with the man, he would have done so. Paolella testified Schueltz would have walked
    the walkway prior to the match to make sure there was nothing on the floor and have
    picked up anything in the walkway and behind the curtain.
    Paolella testified the ladder was normally kept in an equipment box located
    behind court 5. The box had been there for years and contained medicine balls, free
    weights and small weights, besides the ladder. The carts with balls were to be kept
    behind the metal beams in the hallway, away from the curtains, so that someone did
    not crash into a cart. There had not been any previous accidents involving training
    equipment on the floor behind a curtain.
    Plaintiff moved for leave to file a first amended complaint in order to add a count
    for willful and wanton misconduct. She alleged defendant, with superior knowledge of
    the equipment placed in its facility, exhibited a conscious indifference to the safety of
    others by placing the ladder, which is unrelated to the game of tennis and unlikely to be
    anticipated by a tennis payer, in a concealed area, creating a tripping hazard trap or by
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    1-09-1476
    allowing it to be so placed.
    On September 26, 2007, the court granted plaintiff leave to file her first amended
    complaint but dismissed plaintiff’s negligence claim with prejudice, finding the waiver
    clear, enforceable and properly procured by defendant and the injury foreseeable.
    On May 8, 2009, the court granted summary judgment to defendant on the willful
    and wanton misconduct count, finding no evidence to show defendant knew the ladder
    was on the ground behind the curtain or that it posed a danger or had a conscious
    disregard or utter indifference to the safety of others. The court denied plaintiff’s
    “motion to deem admitted” her request to admit the validity and necessity of her
    medical expenses. Plaintiff had asserted that defendant’s response to her request to
    admit was deficient because it did not set forth a good-faith detailed reason why certain
    requests could not be admitted. The court found that the question of the sufficiency of
    defendant’s answers was moot given the court’s grant of summary judgment to
    defendant but noted that it found defendant’s answers to the request were proper.
    Plaintiff filed its timely notice of appeal from the court’s orders on June 4, 2009.
    Analysis
    1. Dismissal of Negligence Count
    a. Standard of Review
    Plaintiff argues the court erred in dismissing her negligence count based on its
    finding that the release from liability plaintiff signed as part of her membership
    agreement was valid and enforceable and the danger posed by the ladder foreseeable.
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    1-09-1476
    Under section 2-619, a valid cause of action is presumed but barred by an affirmative
    matter, a defense which negates the plaintiff's cause of action. 735 ILCS 5/2-619(a)(9)
    (West 2008); Kedzie & 103rd Currency Exchange, Inc. v. Hodge, 
    156 Ill. 2d 112
    , 116-
    17, 
    619 N.E.2d 732
    , 735 (1993). The defense or affirmative matter must be apparent
    on the face of the pleading attacked or be supported by affidavit. Van Meter v. Darien
    Park District, 
    207 Ill. 2d 359
    , 367-68, 379, 
    799 N.E.2d 273
    , 278, 285 (2003). The
    existence of a valid release such as defendant claims here is an affirmative matter
    defeating plaintiff’s claim. Weisblatt v. Colky, 
    265 Ill. App. 3d 622
    , 626-27, 
    637 N.E.2d 1198
    , 1201 (1994). There is no question that plaintiff signed the release contained in
    the membership agreement. Given the existence of a release, plaintiff, as the party
    opposing its use, has the burden of attacking its validity. 
    Weisblatt, 265 Ill. App. 3d at 626
    , 637 N.E.2d at 1200. Interpreting all pleadings in the light most favorable to the
    nonmoving party, we must determine "whether the existence of a genuine issue of
    material fact should have precluded the dismissal or, absent such an issue of fact,
    whether dismissal is proper as a matter of law." Kedzie & 103rd Currency Exchange,
    
    Inc., 156 Ill. 2d at 116-17
    , 619 N.E.2d at 735. We review a section 2-619 dismissal de
    novo. Van 
    Meter, 207 Ill. 2d at 368
    , 799 N.E.2d at 278.
    b. Involuntary Waiver
    In Illinois, a party may contract to avoid liability for its own negligence. Garrison
    v. Combined Fitness Centre, Ltd., 
    201 Ill. App. 3d 581
    , 584, 
    559 N.E.2d 187
    , 189
    9
    1-09-1476
    (1990). Barring fraud or willful and wanton negligence, such a release or exculpatory
    agreement is valid and enforceable “unless: (1) there is a substantial disparity in the
    bargaining position of the two parties; (2) to uphold the exculpatory clause would be
    violative of the public policy; or (3) there is something in the social relationship between
    the two parties that would militate against upholding the clause.” Garrison, 
    201 Ill. App. 3d
    at 
    584, 559 N.E.2d at 189-90
    . Plaintiff does not assert the court erred in finding the
    release enforceable because there exists a disparity in the bargaining positions
    between defendant and herself or the clause violates public policy or the parties had a
    social relationship affecting the validity of the release. Instead, plaintiff argues
    dismissal of her negligence count was improper because the circumstances
    surrounding her execution of the agreement create a question of fact as to whether the
    release was fairly obtained or executed because she was misled into signing the
    release.
    A release or exculpatory agreement can be set aside if there is either fraud in
    the execution or fraud in the inducement. Bien v. Fox Meadow Farms Ltd., 
    215 Ill. App. 3d
    337, 341, 
    574 N.E.2d 1311
    , 1315 (1991). Fraud in the execution occurs when the
    plaintiff was induced to sign the agreement not knowing it was a release, but believing
    it to be another type of document; fraud in the inducement occurs when the party is
    induced to enter into the release by false representations by the other party. Bien, 
    215 Ill. App. 3d
    at 
    342, 574 N.E.2d at 1315
    . However, a party has a general duty to read
    documents before she signs them, and her failure to do so will not render the document
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    1-09-1476
    invalid. Bien, 
    215 Ill. App. 3d
    at 
    342, 574 N.E.2d at 1315
    . We find no question of fact
    raised by the circumstances of plaintiff’s signing of the release and the court could
    properly find the release enforceable.
    Plaintiff asserts she was told by one of defendant’s employees that the form was
    for authorization of payment of her membership dues, she was not told there was
    anything else contained on the form, and she did not know she was signing a release
    when she signed the agreement. In an affidavit, plaintiff stated that, when asked to
    sign the document, she asked what she was signing and was told it was an
    authorization form authorizing the club to take automatic payments from her account.
    Relying on that representation, she signed the form on its only signature line believing
    the form was as represented to her. She stated she did not read anything other than
    the amount of monthly dues to make sure that was correct, did not voluntarily believe
    she was signing a waiver for injury claims and “did not even think that the form
    authorizing such payments would include any contractual language unrelated to [her]
    financial accounts.”       We do not find, as plaintiff asserts, that a reasonable person
    could believe that the document plaintiff signed was a “financial document to simply
    authorize payments as defendant represented.” It may well be that defendant’s
    employee told plaintiff the form was a payment authorization form. This is entirely true.
    The form is, for the most part, concerned with the payment and/or refunding of
    membership dues and the possibility of additional charges. But it is more than just a
    simple authorization for automatic payments of plaintiff’s membership dues and, had
    11
    1-09-1476
    plaintiff bothered to look at anything on the form beyond the fee amount, she would
    have seen this.
    The release is incorporated into the membership agreement. That agreement
    consists of a single page, titled in large bold lettering “PLAYERS CLUB MEMBERSHIP
    AGREEMENT.” There are then lines to be completed with the dollar amount of the
    membership dues, here shown to be $135 “monthly dues,” followed by lines for the
    member’s name, address and contact information. The next section of the form is titled,
    in much smaller font: “AUTHORIZATION FOR AUTOMATIC MONTHLY PAYMENTS.”
    It consists of a paragraph titled “CREDIT CARD AUTHORIZATION” comprised of very
    small font delineating the details of the parties agreement regarding the automatic
    payments.
    The next section on the form is titled, in the same size font as the previous title,
    “TERMS OF MEMBERSHIP.” Under that title, in tiny font, is a paragraph detailing the
    member’s rights and duties under the agreement, the nonrefunding of membership
    dues and lastly, in the final sentence, the following release:
    “I hereby release SCORE Tennis & Fitness and its owners and employees from
    any and all liability for any damage or injury, which I may receive while utilizing
    the equipment and facilities and assume all risk for claims rising from the use of
    said equipment and facilities.”2
    2
    The only copy of the membership agreement in the record is an extremely
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    Below this is a section of boxed text, in larger font, regarding the length of the
    membership and possible additional charges. The box is followed by a signature line
    and a date line. Plaintiff signed and dated the form and wrote “same” for both her
    address and credit card information.
    The titles “AUTHORIZATION FOR AUTOMATIC MONTHLY PAYMENTS” and
    “TERMS OF MEMBERSHIP” are in almost identical font size and clearly legible. The
    blurry copy of a facsimile copy of the agreement. It is almost impossible to read the
    sections in the larger fonts, let alone the “terms of membership” section containing the
    release. The inclusion of a large-size font transcript of the “terms of membership,”
    probably prepared by one of the parties so that the circuit court could read the
    language of the “terms of membership” section, is the only reason we are able to read
    this section. However, given that plaintiff does not assert the original form with which
    she was presented was illegible and that the larger font “authorization for monthly
    payments” section is almost as impossible to read as the “terms of membership
    section,” we assume the illegibility of the form in the record is entirely due to the poor
    facsimile copy and the original was legible. In the absence of a sufficient record, we
    must resolve any doubts arising from the incompleteness of the record against the
    appellant and presume the trial court's actions conformed to the law and its rulings
    were supported by the evidence, or lack thereof. Foutch v. O'Bryant, 
    99 Ill. 2d 389
    ,
    392, 
    459 N.E.2d 958
    , 959 (1984).
    13
    1-09-1476
    “TERMS OF MEMBERSHIP” title is an obvious indication that there is more contained
    in the form than just a payment authorization. There is no question that, as plaintiff
    asserts, the font for the text in the “TERMS OF MEMBERSHIP” section encompassing
    the release is tiny, the smallest font in the agreement, and that, size-wise, the most
    space in the agreement is taken by the sections concerning the monthly dues,
    identification and credit card authorization information. There is also no question that
    the section containing the release is hard to read because of the size of the font. But
    plaintiff does not state that it is impossible to read. She does not assert that she failed
    to read it because it was so small or was illegible. She states she could have read it
    but did not because she thought the form was only about her financial obligations.
    Plaintiff asserts defendant’s employee presented the agreement in the context of their
    discussion of payment for membership, that the form needed to be signed to authorize
    payment. She does not assert that the employee purposely misled her into thinking the
    agreement was only about her financial obligations, although this can be inferred. But
    even if the employee had misled her to this extent, plaintiff had a duty to read the
    agreement before she signed it. She did not read it. She was not prevented from
    reading it. It was her own decision not to read it. Had plaintiff read the agreement, she
    would have seen the release, which is legible and explicitly states in clear and common
    terms that plaintiff releases defendant from liability for injuries arising from and
    assumes all risk arising from the use of defendant’s equipment and facilities. Her
    failure to read the release should not be held against defendant.
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    1-09-1476
    c. Foreseeable Risk
    Plaintiff also argues that a question of fact exists regarding whether the danger
    created by the ladder, which was unrelated to the game of tennis and hidden behind
    the curtain outside the court of play, is the kind of risk which would have been
    reasonably contemplated to fall within the release. A release, to be valid and
    enforceable, “should contain clear, explicit, and unequivocal language referencing the
    types of activities, circumstances, or situations that it encompasses and for which the
    plaintiff agrees to relieve the defendant from a duty of care.” Garrison, 
    201 Ill. App. 3d
    at 
    585, 559 N.E.2d at 190
    . The release here is extremely broad, providing that plaintiff
    releases defendant from liability for injuries she sustains “while utilizing the equipment
    and facilities” and she assumes “all risk for claims rising from the use of said equipment
    and facilities.” It is uncontested that plaintiff was playing on defendant’s court, i.e.,
    using defendant’s facilities, when she suffered her injury. Plaintiff does not assert that
    the language of the release is not clear. Therefore, plaintiff having agreed to assume
    the risk for her use of the club’s “equipment and facilities,” defendant is presumably not
    liable for plaintiff’s injuries suffered during her use of its court facilities. Plaintiff
    asserts, however, that defendant is liable because the injury caused by the ladder was
    not within the scope of possible dangers covered by the release.
    The foreseeability of a danger is an important element of the risk a party
    assumes and often defines the scope of an exculpatory release agreement. Platt v.
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    1-09-1476
    Gateway International Motorsports Corp., 
    351 Ill. App. 3d 326
    , 331, 
    813 N.E.2d 279
    ,
    284 (2004). The plaintiff must be put on notice by the release of the range of dangers
    for which she assumes the risk of injury, enabling her to minimize the risks by
    exercising a greater degree of caution. 
    Platt, 351 Ill. App. 3d at 331
    , 813 N.E.2d at 284;
    Garrison, 
    201 Ill. App. 3d
    at 
    585, 559 N.E.2d at 190
    . Although the precise occurrence
    which caused an injury need not have been contemplated by the parties when the
    release was signed, the injury must fall “within the scope of possible dangers”
    accompanying the activity and, thus, have been reasonably contemplated by the
    plaintiff and covered by the release. 
    Platt, 351 Ill. App. 3d at 331
    , 813 N.E.2d at 284;
    Garrison, 
    201 Ill. App. 3d
    at 
    585, 559 N.E.2d at 190
    .
    Plaintiff argues that the injury caused by the ladder was not within the scope of
    possible dangers covered by the release because the ladder was not a piece of
    equipment being used by her or by anyone else in her match and was unrelated to the
    game of tennis. She asserts, therefore, assuming arguendo that she did voluntarily
    sign the release, the injury was not something for which she could reasonably have
    assumed the risk. Defendant responds that the ladder may not have been used by
    plaintiff but it is used regularly by other club members and is, therefore, part of the
    club’s equipment and facilities and thus covered by the release.
    There is no question that the ladder is part of the club’s equipment. Schuetz’s
    testimony shows the ladder is used regularly in organized cardio-fitness classes at the
    16
    1-09-1476
    club. The question is whether plaintiff’s tripping on this piece of equipment while
    playing tennis falls “within the scope of possible dangers” accompanying tennis and,
    thus, reasonably contemplated by the plaintiff
    From her deposition, it is clear that plaintiff is an experienced tennis player and
    has played at the club several times a week for many years. She stated it is usual in a
    tennis match to run to the back of the court in order not to miss a return shot and, if
    necessary, into the curtain, and that the curtain would give into the walkway a little if
    touched. Plaintiff testified it was unavoidable that a player would come in contact with
    the curtain at some point when chasing a deep ball but that one cannot get hurt hitting
    the curtain. Only if something is too close behind the curtain that should not be there,
    such as a cart with balls, could one get hurt. Tennis pro Schuetz and club manager
    Paolella confirm this. Plaintiff stated she had walked through the club’s access
    walkways many times and knew they contained equipment, pillars, carts and stray
    tennis balls behind that curtain.
    It is clear from the evidence that any equipment on the walkway floor closely
    behind the curtain can be a hazard for a player running into the curtain. This is why the
    club endeavored to keep the walkway clear. Plaintiff could have reasonably presumed
    that, should she run into the curtain, she might step or trip on something behind the
    curtain. It is entirely foreseeable that, if plaintiff accidently ran into the curtain to return
    a shot or turned her foot under the curtain, she could trip over or be hurt by any club
    17
    1-09-1476
    equipment immediately behind the curtain, whether a cart or a ball or, as in this case,
    an exercise ladder. Granted, plaintiff had not used the ladder in her tennis match. But
    the ladder is part of the club’s equipment and facilities. It is used in classes to make
    tennis players more fit. Fellow club-director Stinek’s testimony shows a similar ladder
    is used at her tennis facility. All of the equipment behind the curtain is tennis-related.
    We find the ladder is encompassed by the “equipment” specified in the release and
    injury sustained from tripping on an exercise ladder is within the scope of possible
    dangers accompanying playing tennis at the club. The court did not err in finding the
    injury foreseeable and covered by the release.
    2. Summary Judgment on Willful and Wanton Misconduct Count
    Plaintiff argues the court erred in granting summary judgment to defendant on
    plaintiff’s willful and wanton misconduct count because there is a question of fact
    regarding whether defendant exhibited a conscious disregard for the safety of others.
    A drastic means of disposing of litigation, a motion for summary judgment is granted
    only when, after construing the pleadings, depositions, admissions and affidavits on file
    strictly against the movant and liberally in favor of the opponent, the court finds no
    genuine issue as to any material fact and that the moving party is entitled to a judgment
    as a matter of law. Willett v. Cessna Aircraft Co., 
    366 Ill. App. 3d 360
    , 368, 
    851 N.E.2d 626
    , 633 (2006); Purtill v. Hess, 
    111 Ill. 2d 229
    , 240-41, 
    489 N.E.2d 867
    , 871 (1986).
    The purpose of summary judgment is not to try a question of fact but to determine
    18
    1-09-1476
    whether one exists. Golden Rule Insurance Co. v. Schwartz, 
    203 Ill. 2d 456
    , 462, 
    786 N.E.2d 1010
    , 1014 (2003). We review the trial court's entry of summary judgment de
    novo. Golden Rule Insurance 
    Co., 203 Ill. 2d at 462
    , 786 N.E.2d at 1014.
    Willful and wanton acts show "actual or deliberate intent to harm" or, if not
    intentional, show "an utter indifference to or conscious disregard for a person's own
    safety or the safety or property of others." Pfister v. Shusta, 
    167 Ill. 2d 417
    , 421, 
    657 N.E.2d 1013
    , 1016 (1995). Plaintiff does not allege that defendant intentionally harmed
    her. Rather, plaintiff argues that genuine issues of material fact exist regarding
    whether defendant acted with conscious disregard for her well-being. A nonintentional
    willful or wanton act is committed under circumstances showing a reckless disregard for
    the safety of others such as, for example, when a party (a) fails, after knowledge of an
    impending danger, to exercise ordinary care to prevent the danger or (b) fails to
    discover the danger through recklessness or carelessness when it could have been
    discovered by the exercise of ordinary care. American National Bank & Trust Co. v.
    City of Chicago, 
    192 Ill. 2d 274
    , 285, 
    735 N.E.2d 551
    , 557 (2000). "More than mere
    inadvertence or momentary inattentiveness which may constitute ordinary negligence is
    necessary for an act to be classified as wilful and wanton misconduct." Stamat v.
    Merry, 
    78 Ill. App. 3d 445
    , 449, 
    397 N.E.2d 141
    , 145 (1979). The party doing the
    wanton act or failing to act “must be conscious of his conduct, and, though having no
    intent to injure, must be conscious, from his knowledge of the surrounding
    19
    1-09-1476
    circumstances and existing conditions, that his conduct will naturally and probably
    result in injury.” Bartolucci v. Falleti, 
    382 Ill. 168
    , 174, 
    46 N.E.2d 980
    , 983 (1943).
    Whether conduct amounts to willful and wanton negligence is generally a question of
    fact for the jury to determine. Canning v. Barton, 
    264 Ill. App. 3d 952
    , 955, 
    637 N.E.2d 702
    , 704 (1994)
    Plaintiff asserts defendant’s conduct was willful and wanton because, with
    superior knowledge of the equipment placed in its facility, it exhibited a conscious
    indifference to the safety of others by placing the ladder, which is unrelated to the
    game of tennis and unlikely to be anticipated by a tennis payer, in a concealed area
    creating a tripping hazard trap or by allowing it to be placed there. There is no
    question that the club and its employees knew that placing an object on the floor
    closely behind a court curtain, hidden from the view of tennis players using the court,
    creates a dangerous hidden tripping hazard. There is also no question that the ladder
    was part of the equipment defendant uses in its fitness classes, was only to be used
    under the supervision of one of defendant’s employees, may have been used in the
    fitness class held on court 5 immediately prior to plaintiff’s match and is usually placed
    in or on top of the equipment box stored in the walkway behind the curtain. There is no
    question defendant’s employee Schuetz led the fitness class that morning, regularly
    used the ladder in his fitness classes, may have used the ladder in class that morning,
    was responsible for putting the equipment away, ordinarily would have put the
    20
    1-09-1476
    equipment away and did not know who put the equipment away that morning.
    Plaintiff asserts the above creates a question of fact regarding whether
    defendant showed a conscious indifference in its actions by (a) continually storing the
    equipment in a place it knew posed a hidden tripping hazard and/or (b) its pro
    Schuetz’s specific actions in putting/placing/throwing the rope ladder in the dangerous
    area or allowing it to drop on the ground in the dangerous area given his knowledge of
    the latent danger generally existing. We agree.
    It is clear that defendant and its employees were very conscious of the danger
    caused by objects on the floor of the walkway closely behind the curtain. Defendant
    knew a tennis player may run a few inches into the curtain, although rarely more.
    Defendant endeavored to eliminate the danger caused by an object closely behind the
    curtain by trying to avoid having any object closer than two feet from the curtain, having
    the walkways cleaned three times per week, instructing its employees to keep the
    walkways clear and to pick up any stray objects and put them away where they
    belonged. In the case of the ladder, defendant stored it in or on top of the equipment
    box two feet from the curtain.
    But the ladder was found on the floor right behind the curtain. There is nothing
    to show how the ladder came to be on the floor near the curtain, whether it fell there or
    was tossed there, who caused it to be placed there, when such placement happened or
    whether one of defendant’s employees saw it there and neglected to pick it up.
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    1-09-1476
    Sometime between the time the fitness class ended and the time plaintiff caught her
    foot in the ladder, the ladder appeared on the floor where everyone agrees it should not
    have been. One can, therefore, infer that defendant’s efforts to safeguard the hallway
    failed. There is no question defendant attempted to keep its walkways and courts safe
    for its members. But there is a question of fact regarding whether defendant’s efforts to
    prevent the danger caused by the errant ladder failed due to inadvertence or due to a
    reckless disregard for the safety of others. That question, of whether plaintiff’s injury
    was the result of defendant’s failure to exercise ordinary care to discover the ladder
    and prevent the danger it posed or merely of defendant’s inattentiveness, is for the trier
    of fact to decide. The court erred in granting summary judgment to defendant on the
    willful and wanton count.
    3. Motion to Deem Admitted
    Plaintiff lastly argues the court erred in denying her motion to deem admitted her
    request to admit. Plaintiff had served on defendant a request to admit pursuant to
    Supreme Court Rule 216 (134 Ill. 2d R. 216), asking defendant to admit that plaintiff
    incurred particular medical expenses as a result of the accident, that the expenses
    were for reasonable and necessary treatments and the expenses were reasonable and
    fair charges. She attached a summary of her medical bills and a copy of each bill. On
    behalf of defendant, Paolella responded to each itemized request by stating that,
    having “made reasonable inquiry and the information known or readily available within
    22
    1-09-1476
    the Defendant’s control [being] insufficient to admit or deny,” and not being a physician
    or nurse, having no training in medical billing and practice rates or treatments
    described in plaintiff’s bills reasonable and necessary medical diagnosis, care or
    treatment,she could not admit or deny the request to admit. Plaintiff filed a “motion to
    deem admitted” her request to admit, asserting that defendant’s responses were
    deficient because it did not set forth a good faith detailed reason why certain requests
    could not be admitted. The court denied the plaintiff’s motion, finding that, although the
    question was moot given the court’s grant of summary judgment to defendant,
    defendant’s answers to the request were proper.
    Rule 216 provides that “[a] party may serve on any other party a written request
    for the admission by the latter of the truth of any specified relevant fact set forth in the
    request.” 134 Ill. 2d R. 216(a). The necessity and reasonableness of the medical
    services a plaintiff received to treat her injuries and the reasonable cost of those
    medical services are facts that are proper subjects for a Rule 216 request to admit.
    Szczeblewski v. Gossett, 
    342 Ill. App. 3d 344
    , 348, 
    795 N.E.2d 368
    , 371 (2003). Rule
    216 provides:
    “Admission in the Absence of Denial. Each of the matters of fact and the
    genuineness of each document of which admission is requested is admitted
    unless, within 28 days of service thereof, the party to whom the request is
    directed serves upon the party requesting the admission *** a sworn statement
    23
    1-09-1476
    denying specifically the matters of which admission is requested or setting forth
    in detail the reasons why he cannot truthfully admit or deny those matters.” 134
    Ill. 2d R. 216(c).
    The statute was not designed to shift the burden of proof on to a defendant but
    rather to save the time and expense of litigation by eliminating the necessity of proof
    regarding facts within the knowledge of the party upon whom the request is made.
    
    Szczeblewski, 342 Ill. App. 3d at 349
    , 795 N.E.2d at 371. To that end, Rule 216
    provides that “a party has a good-faith obligation to make a reasonable effort to secure
    answers to requests to admit from persons or documents within the responding party’s
    reasonable control,” including from the party’s attorney and insurance company
    investigators or representatives. 
    Szczeblewski, 342 Ill. App. 3d at 349
    , 795 N.E.2d at
    372. However, Rule 216 also provides that a responding party may, in lieu of
    answering all or part of the request, serve “written objections on the ground that some
    or all of the requested admissions are privileged or irrelevant or that the request is
    otherwise improper.” 134 Ill.2d R. 216(c); Brookbank v. Olson, 
    389 Ill. App. 3d 683
    ,
    688, 
    907 N.E.2d 426
    , 430 (2009). If the proper framework of Rule 216 is not followed,
    an incontrovertible judicial admission results and the fact is withdrawn from contention.
    
    Brookbank, 389 Ill. App. 3d at 687
    , 907 N.E.2d at 429-430.
    Defendant’s responses to plaintiff’s requests to admit were boilerplate
    responses. Granted, defendant’s answers follow verbatim the following language,
    24
    1-09-1476
    quoted in context, from Szczeblewski,
    “In deciding a party's duty under Rule 216, we are guided by how
    Supreme Court Rule 213 (166 Ill. 2d R. 213) (‘Written Interrogatories to Parties’)
    has been construed. Rule 213 has been interpreted ‘to require a party to
    answer fully and in good faith to the extent of his actual knowledge and the
    information available to him or to his attorney.’ [Citations.] Comparably, Rule 36
    of the Federal Rules of Civil Procedure (Fed. R. Civ. P. 36(a)) (‘Request for
    Admission’) explicitly requires as follows: ‘An answering party may not give lack
    of information or knowledge as a reason for failure to admit or deny unless the
    party states that the party has made reasonable inquiry and that the information
    known or readily obtainable by the party is insufficient to enable the party to
    admit or deny.’ “ (Emphasis added.) 
    Szczeblewski, 342 Ill. App. 3d at 349
    , 795
    N.E.2d at 372.
    However, it is clear that, in answering a request to admit, a party is not just supposed to
    make a formulaic assertion quoting the above language. It is not supposed to state an
    answer lacking any detail of the extent of the “reasonable inquiry” it asserts that it made
    or why the “information known and readily obtainable” by it was insufficient to enable it
    to admit or deny the requests. The responding party must explain why its resources
    are lacking to such an the extent that it cannot answer the requests. Defendant did not
    do so. Accordingly, its failure to answer in detail results in admission of the requested
    25
    1-09-1476
    facts.
    Defendant asserts plaintiff’s request to admit was insufficient in that she did not
    attach supporting materials showing that the treatments for which she was billed were
    necessary and/or reasonable or how the treatments related to her injury and its
    responses were, therefore, adequate. Plaintiff had previously submitted her medical
    records to defendant. So defendant knew what her injuries were and, with its access to
    its insurance company and the insurer’s databases of claims and necessary treatments
    and expenses, could make a pretty good guess at the reasonableness of the expenses
    and treatments claimed and contest those, if necessary. Further, if defendant
    considered plaintiff’s requests to admit to be inadequate, defendant should have filed a
    written objection to those requests. It chose not to do so. The court erred in denying
    plaintiff’s motion to deem the facts admitted.
    Conclusion
    For the reasons stated above, we affirm the decision of the circuit court
    dismissing plaintiff’s negligence count, reverse the court’s grant of summary judgment
    to defendant on plaintiff’s willful and wanton count and reverse the court’s denial of
    plaintiff’s motion to deem admitted.
    Affirmed in part, reversed in part and remanded.
    CUNNINGHAM, P.J., and THEIS, J., concur.
    26
    1-09-1476
    REPORTER OF DECISIONS - ILLINOIS APPELLATE COURT
    (Front Sheet to be Attached to Each case)
    RENATE OELZE,
    Plaintiff-Appellant,
    v.
    SCORE SPORTS VENTURE, LLC d/b/a Score Tennis and Fitness Center,
    Defendant-Appellee.
    No. 1-09-1476
    Appellate Court of Illinois
    First District, Second Division
    March 30, 2010
    JUSTICE KARNEZIS delivered the opinion of the court.
    CUNNINGHAM, P.J., and THEIS, J., concur.
    Appeal from the Circuit Court of Cook County.
    The Honorable Kathy M. Flanagan, Judge Presiding.
    For APPELLANT: Law Office of Christ S. Stacey, of Chicago (Christ S. Stacey, of
    counsel)
    For APPELLEE: Pretzel & Stouffer, Chartered, of Chicago (Robert Marc Chemers,
    David M. Bennett and Thomas E. Daugherty, of counsel)
    27