Clanton v. Oakbrook Healthcare Centre, Ltd. , 2022 IL App (1st) 210984 ( 2022 )


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    2022 IL App (1st) 210984
    No. 1-21-0984
    FIRST DIVISION
    July 18, 2022
    ______________________________________________________________________________
    IN THE
    APPELLATE COURT OF ILLINOIS
    FIRST DISTRICT
    ______________________________________________________________________________
    NANCY CLANTON, as Independent Administrator of the )             Appeal from the
    Estate of Laurel J. Jansen, Deceased,              )             Circuit Court of
    )             Cook County.
    Plaintiff-Appellee,                       )
    )
    v.                                            )
    )             No. 2020 L 006460
    OAKBROOK HEALTHCARE CENTRE, LTD., an               )
    Illinois Corporation, d/b/a Oak Brook Care;        )
    LANCASTER, LTD., an Illinois Corporation; and MAY  )
    FLOR ANDORA,                                       )             Honorable
    )             Patricia O. Sheahan,
    Defendants-Appellants.                    )             Judge, presiding.
    JUSTICE PUCINSKI delivered the judgment of the court, with opinion.
    Presiding Justice Hyman and Justice Walker concurred in the judgment and opinion.
    OPINION
    ¶1        Plaintiff Nancy Clanton, as administrator for the estate of decedent Laurel Jansen, filed an
    eight-count complaint against defendants Oakbrook Healthcare Centre, Ltd., d/b/a Oak Brook
    Care (Oakbrook); Lancaster, Ltd. (Lancaster), and May Flor Andora, RN, alleging defendants’
    negligence while decedent was a resident of a skilled nursing facility. Defendants subsequently
    moved to compel mediation or arbitration with respect to the counts against Oakbrook and
    No. 1-21-0984
    Andora, premised on the Nursing Home Care Act (210 ILCS 45/1-101 et seq. (West 2018))
    (count I) and the Survival Act (755 ILCS 5/27-6 (West 2018)) (counts II, VI, and VIII).
    Defendants relied on the arbitration provision of the “Contract Between Resident and Facility,”
    executed by Debbie Kotalik, a daughter of decedent who purportedly was the holder of
    decedent’s healthcare power of attorney. Defendants moved to stay the remaining counts of
    the complaint, which consisted of counts under the Wrongful Death Act (740 ILCS 180/0.01
    et seq.(West 2018)) against Oakbrook and Andora (counts III and VII), as well as the counts
    against the remaining defendant, Lancaster, under the Survival Act and Wrongful Death Act
    (counts IV and V). The circuit court denied defendants’ motion in its entirety, finding that the
    contract provision regarding arbitration was substantively unconscionable.
    ¶2         On appeal, defendants argue that the trial court erred in finding the contract was
    unconscionable and that even if a portion of the contract was unenforceable, it was severable
    from the arbitration agreement. Plaintiff argues that defendants waived the ability to rely on
    the contract, the circuit court correctly found the arbitration provision was substantively
    unconscionable, and that the arbitration provision is otherwise unenforceable on a number of
    other grounds. Among these, plaintiff contends for the first time on appeal that since the
    contract stated that it terminated “immediately upon the resident’s death,” the arbitration
    agreement therein also terminated and was ineffective after decedent’s death.
    ¶3         For the following reasons, we conclude that although defendants’ litigation conduct did not
    waive its right to invoke the arbitration provision, the agreement was no longer enforceable,
    given the contract’s explicit language that it terminated upon decedent’s death. For that reason,
    we affirm the trial court’s denial of defendants’ motion to compel arbitration with respect to
    the Nursing Home Care Act count against Oakbrook (count I) as well as the negligence-based
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    No. 1-21-0984
    Survival Act counts against Oakbrook and Andora (counts II, VI and VIII). As defendants have
    no right to compel arbitration, we also affirm the denial of their request to stay the Wrongful
    Death Act counts against Oakbrook and Andora (counts III and VII) pending arbitration. As
    defendants raise no argument regarding the trial court’s denial of defendants’ separate request
    to stay the two remaining counts against Lancaster (counts IV and V), we also affirm that
    portion of the trial court’s order.
    ¶4                                            I. BACKGROUND
    ¶5          Plaintiff Clanton is decedent’s daughter. The underlying lawsuit arises out of decedent’s
    stay at a skilled nursing facility allegedly owned and operated by defendants Oakbrook and
    Lancaster. Defendant Andora was allegedly employed as a nurse at the facility and was
    allegedly “in charge of” decedent’s care and treatment.
    ¶6          According to plaintiff’s complaint, decedent, who was born in 1931, resided at the facility
    from “approximately July 19, 2019 through September 17, 2019 exclusive of intermittent
    hospitalizations.” Decedent allegedly had a number of unwitnessed falls in August 2019, after
    which her condition deteriorated, and she was hospitalized. Decedent died on September 30,
    2019.
    ¶7          Plaintiff filed the complaint on June 16, 2020. Plaintiff pleaded four counts against
    Oakbrook. Count I pleaded a violation of the Nursing Home Care Act (210 ILCS 45/1-101
    (West 2018)). Count II asserted a negligence claim under the Survival Act, under which
    “actions to recover damages for an injury to the person” survive that person’s death. 755 ILCS
    5/27-6 (West 2018)). Count III asserted a negligence claim under the Wrongful Death Act (740
    ILCS 180/1 et seq. (West 2018). Count VIII asserted a “res ipsa loquitur” negligence claim
    against Oakbrook, which also specified that it was brought under the Survival Act. In addition
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    to these four counts against Oakbrook, the complaint also included Survival Act and Wrongful
    Death counts against both Lancaster (counts IV and V) and Andora (counts VI and VII).
    ¶8             Defendants’ counsel filed an appearance on September 24, 2020, and moved for extension
    of time to answer. 1 Plaintiff served discovery requests, including requests for documents, on
    October 13, 2020. On October 15, 2020, the court entered a Case Management Order that
    required Rule 213 interrogatories and Rule 214 document requests to be issued by December
    16, 2020, and for such discovery to be completed by April 16, 2021.
    ¶9             Defendants filed their answer and affirmative defenses on November 17, 2020. Defendants
    subsequently issued interrogatories and document requests to plaintiff. The record reflects that
    on May 10, 2021, Oakbrook served its answers to plaintiff’s interrogatories and produced
    documents.
    ¶ 10           On May 20, 2021, defendants’ counsel produced additional documents to plaintiff’s
    counsel, including the “Contract Between Resident and Facility” (the contract), whose
    provisions are at issue in this appeal. Defense counsel provided a letter with the production
    stating that the contract was provided to defense counsel by Oakbrook two days earlier.
    However, defense counsel did not include an affidavit from any Oakbrook manager or
    representative, explaining how the contract was found or why it was not located earlier.
    Defense counsel’s letter informed plaintiff’s counsel that the contract contained an “arbitration
    agreement” and that defendants planned to “file a motion to enforce the arbitration agreement.”
    1
    The same law firm represented Oakbrook, Lancaster, and Andora in the circuit court and represents
    all three defendants in this appeal.
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    ¶ 11                                             A. The Contract
    ¶ 12           The contract reflects that it was entered into by the decedent as “Resident” and Oak Brook
    Healthcare & Rehabilitation Centre, Ltd. as the “Facility.” The signature block for the contract
    reflects that it was signed by Paula Park, as “Facility Representative” on August 9, 2019. The
    contract was signed on behalf of decedent by “Debbie Kotalik (POA).” According to plaintiff’s
    submissions, in 2009 decedent executed a statutory short form healthcare power of attorney
    (POA) appointing Kotalik. 2
    ¶ 13           The terms of the contract are set forth in a number of sections. Of particular relevance to
    this appeal, section “E” of the contract states as follows:
    “E. Dispute Resolution/Punitive Damages
    1. Civil Disputes Subject To This Paragraph. Resident and Facility agree that all civil
    claims arising in any way out of this Agreement, other than claims by Facility to collect
    unpaid bills for services rendered, or to involuntarily discharge Resident, shall be resolved
    exclusively through mandatory mediation, and, if such mediation does not resolve the
    dispute, through binding arbitration using the commercial mediation and arbitration rules
    and procedures of JAMS/Endispute in its Chicago, Illinois office.
    2. Punitive/Treble Damages Waived. Resident and Facility also agree that both
    Resident and Facility shall seek only actual damages in any such mediation or arbitration,
    and that neither of them will pursue any claim for punitive damages, treble damages or any
    2
    In the trial court, plaintiff submitted a copy of the healthcare POA in response to defendants’
    motion to compel arbitration, but defendants did not submit any affidavit from Kotalik attesting that the
    healthcare POA was authentic or that she had executed the contract as the holder of decedent’s healthcare
    POA. In any event, the authenticity of the healthcare POA need not be resolved to decide this appeal.
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    other type of damages the purpose of which are to punish one party in an amount greater
    than the actual damages caused by the other party.”
    Section “F” of the contract sets forth circumstances that terminate the contract. Among these,
    it specifies that “If the resident is compelled by a change in physical or mental health to leave
    the facility, this Contract shall terminate on 7 days’ notice or immediately upon the resident’s
    death.”
    ¶ 14                                       B. Defendants’ Motion
    ¶ 15         On May 28, 2021 (eight days after the contract was produced), defendants filed a “Motion
    to Compel Mediation and/or Arbitration And Dismiss with Prejudice Counts I, II, VI, and VIII
    and to Stay Prosecution of Plaintiff’s Wrongful Death Claims.” Defendants argued that the
    contract required mediation or arbitration of the complaint’s counts against Oakbrook and
    Andora, with the exception of the Wrongful Death Act claims. Defendants acknowledged that,
    pursuant to our supreme court’s decision in Carter v. SSC Odin Operating Co., 
    2012 IL 113204
    , the contract’s arbitration provision did not apply to Wrongful Death Act claims, as
    such claims are brought on behalf of the decedent’s relatives and not for the benefit of the
    decedent’s estate. Defendants argued that the Wrongful Death Act counts against Oakbrook
    and Andora should be stayed pending mediation or arbitration of the other claims.
    ¶ 16         Defendants’ motion separately sought to stay the two counts against Lancaster (counts IV
    and V), maintaining that discovery would show that Lancaster “did not own, operate, or
    manage” the facility. Defendants averred that once “appropriate discovery” had been
    completed, Lancaster “intends to address such non-involvement and seek dismissal of Counts
    IV and V.” Defendants further argued that since Lancaster’s “non-involvement may be
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    No. 1-21-0984
    addressed at mediation and/or arbitration” a stay of the counts against Lancaster would
    promote judicial economy.
    ¶ 17         The motion thus included two separate stay requests with respect to different defendants
    and on different grounds. First, defendants requested a stay of the Wrongful Death Act counts
    against Oakbrook and Andora (counts III and VII) on the basis that the other claims against
    those two parties should be mediated or arbitrated. Second, defendants separately requested a
    stay of both counts asserted against Lancaster (counts IV and V) on the basis that Lancaster
    had no involvement in the factual allegations underlying the complaint.
    ¶ 18         Elsewhere in the motion, defendants argued they had not waived their right to invoke the
    arbitration provision of the contract, since they had “not submitted any arbitrable issue to the
    Court for decision.” They asserted that the delay in filing the motion was not due to any lack
    of diligence, but was due to the recent production of the contract by Oakbrook to defense
    counsel.
    ¶ 19         In support of the motion to compel arbitration, defendants submitted the affidavit of Jina
    Lebert-Davies, an administrator of the facility. She averred that, when she learned of plaintiff’s
    lawsuit in August 2020, “the facility was in the midst of responding to the COVID crisis and
    my attention was focused on keeping the facility’s residents and employees safe and
    responding to the pandemic.” She stated that the contract was “inadvertently omitted from the
    documents originally provided to counsel” but was provided to counsel on May 17, 2021
    “immediately” after she located it.
    ¶ 20         Plaintiff’s response opposed the motion on several grounds. First, plaintiff urged that
    defendants had waived their right to arbitrate because they had “extensively participated” in
    the litigation for nearly one year. Plaintiff noted that defendants had answered the complaint,
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    No. 1-21-0984
    “filed multiple sets of discovery,” and issued subpoenas. Plaintiff claimed that defendants
    “waited until after the Plaintiff had answered all written discovery to try to enforce the
    arbitration contract.”
    ¶ 21         Second, plaintiff argued that Kotalik lacked authority to execute an arbitration agreement
    on decedent’s behalf. Plaintiff asserted that decedent executed a POA for health care,
    appointing Kotalik, but that decedent separately appointed Clanton (plaintiff herein) as POA
    for property. As exhibits, plaintiff attached a copy of an “Illinois Statutory Short Form Power
    of Attorney for Health Care” appointing Kotalik and a copy of an Illinois Statutory Short Form
    Power of Attorney for Property” appointing Clanton, which reflected that the documents were
    both executed in January 2009. Plaintiff argued that the separate POAs indicated that decedent
    wished to divide responsibilities between her daughters, and that Kotalik’s authority to make
    healthcare decisions did not include “authority to bind [decedent] to an arbitration agreement.”
    ¶ 22         Plaintiff separately urged that the arbitration provision was procedurally unconscionable
    because Kotalik lacked bargaining power and “had no opportunity to participate in the
    agreement’s drafting.” Plaintiff also contended that the arbitration provision was substantively
    unconscionable because it sought to deprive residents of their statutory right to recover attorney
    fees for violations of the Nursing Home Care Act. See 210 ILCS 45/3-602 (West 2020).
    ¶ 23          In their reply, defendants maintained that they had not taken any actions inconsistent with
    an intent to arbitrate, that they had promptly produced the contract once it was discovered, and
    that they otherwise acted in good faith in responding to plaintiff’s discovery requests.
    Defendants otherwise argued that Kotalik had authority to execute the contract and that Kotalik
    was given the opportunity to ask questions about the contract before signing it. Defendants
    disputed that the arbitration provision sought to extinguish plaintiff’s ability to recover attorney
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    No. 1-21-0984
    fees and costs under the Nursing Home Care Act. On this point, defendants noted that JAMS
    rules permit an arbitrator to “grant any remedy or relief allowed by the Parties’ Agreement or
    law” and that an award “may allocate attorneys’ fees and expenses *** if provided by the
    Parties’ Agreement or allowed by applicable law.”
    ¶ 24                            C. The Trial Court Denies Defendants’ Motion
    ¶ 25          On July 14, 2021, the trial court issued an order denying defendant’s motion. In explaining
    its reasoning, the court first rejected plaintiff’s contention that defendants waived the ability to
    seek arbitration or mediation. The court acknowledged that defendants had answered the
    complaint, served interrogatories, and responded to written discovery, yet it found those
    actions were not “inconsistent with defendants’ right to rely on the mediation and/or arbitration
    clause.” The court also noted that it was “sympathetic to the impact the Covid-19 pandemic
    had on nursing home facilities.” The court emphasized that, only two days after receiving the
    contract, defense counsel produced it and notified plaintiff of their intent to file the motion to
    compel arbitration.
    ¶ 26         The court also rejected the plaintiff’s argument that the arbitration provision was
    procedurally unconscionable. The court noted that the relevant language was “in the same font
    and size of the other clauses of the contract” and that its language was “clear and
    unambiguous.”
    ¶ 27         The court also found that Kotalik had the “opportunity to ask questions before signing the
    contract.”
    ¶ 28         The trial court nonetheless held that the arbitration provision was “unenforceable as
    substantively unconscionable.” Citing the Fifth District’s decision in Glass v. Burkett, 
    64 Ill. App. 3d 676
    , 683 (1978), the trial court found that “[b]y limiting plaintiff’s ability to recover
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    punitive damages, the provision effectively limits plaintiff’s ability to recover attorney’s fees.”
    The court found the arbitration provision was “an attempt to nullify the primary reason for the
    attorneys’ fees provision of the Illinois Nursing Home Care Act,” i.e., to “give residents
    incentive to bring claims to police nursing homes.” The court thus found the arbitration clause
    substantively unconscionable because it attempted to extinguish the statutory right to attorney
    fees.
    ¶ 29          The trial court proceeded to state that, “in its discretion,” it declined to sever the limitation
    on damages from the rest of the arbitration agreement. That is, the court held that “the
    offending provision renders the entirety of the mediation and/or arbitration clause
    unenforceable.” The court thus denied the motion to compel mediation or arbitration of any of
    counts I, II, VI, or VIII. The court also denied as moot the defendants’ request to stay any of
    the remaining counts.
    ¶ 30          On August 13, 2021, defendants filed a notice of interlocutory appeal from the denial of
    the motion.
    ¶ 31                                             II. ANALYSIS
    ¶ 32          On appeal, defendants raise two lines of argument to challenge the court’s denial of their
    motion to compel arbitration. First, they contend that the trial court erred in concluding that
    the contract’s language on punitive damages was substantively unconscionable as a bar against
    the recovery of attorney fees pursuant to the Nursing Home Care Act. That is, defendants claim
    that the language regarding “punitive damages” did not affect the statutory right to recover
    attorney fees, as they are distinct from punitive damages.
    ¶ 33          Defendants alternatively argue that, even assuming the limitation on damages was
    substantively unconscionable, the trial court erred in finding that it rendered the entire
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    arbitration provision unenforceable. That is, they argue that the court should have severed the
    purportedly offending limitation on damages but otherwise enforced the language compelling
    mediation or arbitration.
    ¶ 34         In response, plaintiff suggests a number of grounds upon which we should affirm the denial
    of the defendants’ motion, including grounds not discussed in the trial court’s order. First,
    plaintiff maintains the trial court correctly found the contract’s language on punitive damages
    was substantively unconscionable because it limited the right to recover statutory attorney fees.
    ¶ 35         Plaintiff otherwise argues that defendants’ participation in the litigation waived their right
    to rely on the arbitration provision. Plaintiff further contends that, apart from the damages
    limitation, the arbitration provision is otherwise substantively unconscionable because it is
    “one-sided” as to which claims are subject to arbitration. Plaintiff independently argues that
    we may affirm because (1) the arbitration clause was procedurally unconscionable, (2) Kotalik
    lacked authority to enter into the arbitration agreement, or (3) the arbitration agreement was
    unenforceable because the entire contract terminated upon the decedent’s death.
    ¶ 36         For the following reasons, we agree with defendants that their participation in litigation did
    not waive their right to move to compel the arbitration. However, we conclude that the
    arbitration provision was unenforceable, albeit for a different reason than that relied on by the
    trial court. Specifically, the contract unequivocally provided that it would terminate
    “immediately upon the resident’s death.” In turn, the entire contract, including the arbitration
    agreement, was no longer enforceable by the time this action was commenced. For that reason,
    we will affirm the denial of defendants’ request to compel arbitration with respect to counts I,
    II, VI, and VIII against Oakbrook and Andora, as well as the denial of the request to stay the
    Wrongful Death Act counts against those defendants (counts III and VII). Finally, as
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    defendants do not raise any argument with respect to the trial court’s denial of the request to
    stay the counts against Lancaster (counts IV and V), we affirm that portion of the order.
    ¶ 37                                      A. Appellate Jurisdiction
    ¶ 38         We note that we have jurisdiction pursuant to Illinois Supreme Court Rule 307(a)(1) (eff.
    Nov. 1, 2017), which permits a party to appeal from an interlocutory order of the circuit court
    “granting, modifying, refusing, dissolving, or refusing to dissolve or modify an injunction.”
    “An injunction is a judicial process requiring a party to do a particular thing or refrain from
    doing a particular thing.” Herns v. Symphony Jackson Square LLC, 
    2021 IL App (1st) 201064
    ,
    ¶ 14 (citing In re A Minor, 
    127 Ill. 2d 247
    , 261 (1989)). “An order granting or denying a motion
    to compel arbitration is injunctive in nature and is appealable under Rule 307(a)(1).” 
    Id.
    ¶ 39                                       B. Standard of Review
    ¶ 40         “A motion to compel arbitration is essentially a section 2-619(a)(9) motion to dismiss or
    stay an action in the trial court based on an affirmative matter, the exclusive remedy of
    arbitration. [Citation.]” Sturgill v. Santander Consumer USA, Inc., 
    2016 IL App (5th) 140380
    ,
    ¶ 21. “Section 2-619(a)(9) allows for a dismissal where the claim is barred by an affirmative
    matter that avoids the legal effect of or defeats the claim. (735 ILCS 5/2-619(a)(9) (West
    2010)).” 
    Id.
    ¶ 41         “In an appeal from the denial of a motion to compel arbitration without an evidentiary
    hearing, our review is de novo.” 
    Id.
     ¶ 20 (citing Hollingshead v. A.G. Edwards & Sons, Inc.,
    
    396 Ill. App. 3d 1095
    , 1099 (2009)). This is consistent with the principle that issues of
    contractual interpretation, including with respect to arbitration provisions, are reviewed
    de novo. Fiala v. Bickford Senior Living Group, LLC, 
    2015 IL App (2d) 141160
    , ¶ 17 (“We
    review de novo the trial court’s decision on a motion to dismiss pursuant to section 2-619.
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    [Citation.] Likewise, the scope of [an] arbitration provision presents a question of contract
    interpretation, and this is also reviewed de novo.”); Coe v. BDO Seidman, L.L.P., 
    2015 IL App (1st) 142215
    , ¶ 12 (“An agreement to arbitrate is a matter of contract, and the interpretation of
    a contract is a question of law subject to de novo review.”). Thus, de novo review applies, to
    the extent the trial court’s conclusions involved issues of contract interpretation rather than
    findings of fact.
    ¶ 42          A different standard applies with respect to the trial court’s determination as to whether
    defendants waived their contractual right to arbitrate. “A number of decisions from the First
    District of this court have determined an abuse of discretion standard applies to a review of the
    circuit court’s decision regarding waiver of arbitration rights. [Citation.]” Bovay v. Sears,
    Roebuck & Co., 
    2013 IL App (1st) 120789
    , ¶ 24; see also Woods v. Patterson Law Firm, P.C.,
    
    381 Ill. App. 3d 989
     (2008) (applying abuse of discretion review to whether defendants waived
    right to compel arbitration); Glazer’s Distributors of Illinois, Inc. v. NWS-Illinois, LLC, 
    376 Ill. App. 3d 411
    , 423-24 (2007) (following First District precedent applying abuse of discretion
    standard). Application of deferential review stems from recognition that the circuit court must
    “ ‘engage in a factual inquiry to determine if a party’s actions constitute waiver.’ ” Glazer’s,
    376 Ill. App. 3d at 423 (quoting Schroeder Murchie Laya Associates, Ltd. v. 1000 West Lofts,
    LLC, 
    319 Ill. App. 3d 1089
    , 1093 (2001)).
    ¶ 43          In sum, “in interlocutory appeals of orders denying a motion to compel arbitration,
    questions of law are reviewed de novo, while any findings of fact are reviewed for an abuse of
    discretion in light of a proper understanding of the law.” Bovay, 
    2013 IL App (1st) 120879
    ,
    ¶ 26. “An abuse of discretion occurs only when the ruling is arbitrary, fanciful, or
    unreasonable, or when no reasonable person would take the same view. [Citations.]” 
    Id.
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    ¶ 44              C. Whether Defendants Waived the Right to Rely on the Arbitration Provision
    ¶ 45          Before addressing the parties’ arguments regarding the content of the contract, we first
    address plaintiff’s contention that defendants waived the right to invoke the arbitration clause
    because they did not move to compel arbitration until approximately 11 months after plaintiff’s
    complaint was filed. Plaintiff points out that defendants’ answer and affirmative defenses filed
    on November 2020 did not reference arbitration, and that in the ensuing months defendants
    issued subpoenas and served discovery requests. Plaintiff maintains that such actions were
    inconsistent with a right to arbitrate and indicated defendants’ abandonment of any such
    contractual right.
    ¶ 46          “While arbitration is a favored method of settling disputes in Illinois, a party may waive
    its contractual right to arbitration. [Citation.]” TSP-Hope, Inc. v. Home Innovators of Illinois,
    LLC, 
    382 Ill. App. 3d 1171
    , 1174 (2008). However, “Illinois courts are reluctant to find a party
    waived its contractual right to arbitration. [Citation.]” 
    Id.
    ¶ 47          “Although disfavored, waiver will be found where ‘a party conducts itself in a manner
    inconsistent with the arbitration clause, thereby demonstrating an abandonment of that right.’ ”
    Koehler v. The Packer Group, Inc., 
    2016 IL App (1st) 142767
    , ¶ 22 (quoting Northeast Illinois
    Regional Commuter R.R. Corp. v. Chicago Union Co., 
    358 Ill. App. 3d 985
    , 996 (2005)). In
    deciding whether there was waiver, the “ ‘crucial inquiry’ ” is “ ‘whether the party has acted
    inconsistently with its right to arbitrate.’ ” 
    Id.
     (quoting Glazer’s, 376 Ill. App. 3d at 42). “A
    party acts inconsistently with its right to arbitrate when it submits arbitrable issues to a court
    for decision. [Citation.]” TSP-Hope, Inc., 382 Ill. App. 3d at 1174. “[T]he operative distinction
    between judicial filings and actions that constitute a waiver of the right to compel arbitration
    and those that do not is whether, prior to seeking to compel arbitration, the party has placed
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    substantive issues before the court.” Watkins v. Mellen, 
    2016 IL App (3d) 140570
    , ¶ 15. First
    District precedent does not explicitly require prejudice to the other party to find waiver,
    although it may be considered. See Woods, 381 Ill. App. 3d at 994 (“Illinois courts also
    consider the delay in a party’s assertion of its right to arbitrate and any prejudice the delay
    caused the plaintiff. [Citation.]”) 3
    ¶ 48           Keeping in mind that the trial court’s determination is reviewed for an abuse of discretion
    (Glazer’s, 376 Ill. App. 3d at 424) here, we cannot say that the trial court abused its discretion
    in determining that defendants did not waive their right to rely on the arbitration provision.
    Although defendants answered the complaint and conducted some discovery, they did not
    “submit[ ] arbitrable issues to a court for decision. [Citation.]” TSP-Hope, Inc., 382 Ill. App.
    3d at 1223. Before filing the motion to compel arbitration, defendants did not ask the court to
    rule on any substantive issue. Cf. Midland Funding LLC v. Hilliker, 
    2016 IL App (5th) 160038
    ,
    ¶ 29 (finding waiver where party “repeatedly sought a substantive judicial determination of a
    disputed issue and a judicial termination of the litigation”). Defendants’ actions were clearly
    responsive to the complaint and in compliance with the trial court’s case management order. It
    was not unreasonable for the trial court to conclude that such actions were not inconsistent
    with defendants’ reliance on the arbitration provision. Moreover, as the trial court noted, the
    record reflects that defendants promptly asserted their right to arbitrate after the discovery of
    the contract. The trial court apparently found that defendants had not abandoned the right to
    arbitrate but diligently pursued it once the contract was discovered.
    3
    We note that the United States Supreme Court recently held that federal courts cannot condition
    a waiver of the right to arbitrate on a showing of prejudice, as the Federal Arbitration Act (
    9 U.S.C. § 3
    (2018)) does not authorize federal courts to create an arbitration-specific procedural rule. Morgan v.
    Sundance, Inc., ___ U.S. ___, 
    142 S. Ct. 1708
     (2022).
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    No. 1-21-0984
    ¶ 49         We note plaintiff’s claims that she suffered prejudice because (1) plaintiff answered
    interrogatories, which are not contemplated by JAMS rules, and (2) defendants’ delay
    prevented a “speedy resolution” of the dispute. Plaintiff’s prejudice arguments do not convince
    us that the trial court was unreasonable in deciding that defendants’ conduct did not amount to
    waiver. We note that plaintiff does not articulate how she was prejudiced by responding to the
    interrogatories. Moreover, the interrogatories and plaintiff’s responses are not in the record on
    appeal, which limits our ability to evaluate the claim of prejudice.
    ¶ 50         We are also not convinced that the delay resulting from defendants’ motion, filed 11
    months after the complaint, is so prejudicial that it was unreasonable for the trial court not to
    find waiver. Our precedent indicates that the relevant inquiry is not simply the length of prior
    litigation or the number of prior filings by the party seeking arbitration, but whether that party
    put substantive issues before the trial court. See, e.g., Bishop v. We Care Hair Development
    Corp., 
    316 Ill. App. 3d 1182
    , 1192 (2000) (defendants’ two-year delay in seeking arbitration
    did not establish waiver where they “did not submit any substantive questions to the trial court
    for determination”).
    ¶ 51         In this case, the record reflects that defendants did not ask the court to make any
    determination on the merits before moving to compel arbitration. Further, their submissions
    reflect that the delay in filing the motion was due to Oakbrook’s inadvertent failure to discover
    the contract earlier. Once it was discovered, defendants promptly produced the contract and
    filed their motion. On this record, the trial court could reasonably find that defendants’ actions
    were not inconsistent with asserting a right to arbitration. We thus decline to find that the trial
    court erred in finding defendants had not waived their right to seek arbitration. Nevertheless,
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    as explained below, we proceed to conclude that the arbitration provision was ineffective after
    decedent’s death, by operation of the contract’s termination provision.
    ¶ 52             D. The Contract Expressly Terminated Upon Decedent’s Death, Rendering
    the Arbitration Provision Unenforceable
    ¶ 53         Although plaintiff asserts a number of arguments for why we should find the arbitration
    provision unenforceable, we only need discuss one of them to resolve this appeal. Specifically,
    we agree with plaintiff that section F of the contract—which provides that the contract shall
    terminate “immediately upon the resident’s death”—is dispositive. That is, the entire contract,
    including the arbitration agreement, terminated upon decedent’s death.
    ¶ 54         Plaintiff did not raise this argument in the trial court, yet that does not preclude us from
    considering it.
    “While an appellant who fails to raise an issue in the trial court waives that issue, an
    appellee may raise an issue on review that was not presented to the trial court in order to
    sustain the judgment, as long as the factual basis for the issue was before the trial court.
    [Citation.]” DOD Technologies v. Mesirow Insurance Services, Inc., 
    381 Ill. App. 3d 1042
    ,
    1050 (2008).
    Further, “[w]e can affirm the trial court on any basis that appears in the record, regardless of
    whether the trial court relied upon such ground.” (Internal quotation marks omitted.) Cooney v.
    Magnabosco, 
    407 Ill. App. 3d 264
    , 268 (2011). We will thus consider the merits of this argument.
    ¶ 55         Plaintiff acknowledges that “the general rule is that a contract survives the death of a party,”
    subject to certain exceptions, such as contracts requiring performance from a particular person.
    Plaintiff does not argue that the instant contract is a personal performance contract but asserts
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    No. 1-21-0984
    that “the contract did not survive [decedent’s] death because the parties agreed it terminated
    upon her death.” That is, defendants have “nothing to enforce because the arbitration clause
    ceased to exist” upon decedent’s death.
    ¶ 56         In response, defendants assert that plaintiff’s interpretation violates the principle that “all
    parts of a contract should be constructed harmoniously” to avoid conflicting provisions, and
    that there was “no intention for the entire contract to terminate” upon a resident’s death.
    According to defendant, the proper application of the termination provision is that “Oakbrook
    no longer has to provide services to [decedent], however, lawsuits arising from the care
    [decedent] received while at Oakbrook remain enforceable under the Oakbrook Contract.” We
    find that defendants’ position is undermined by the unambiguous and unequivocal language of
    the termination provision.
    ¶ 57         As both parties acknowledge, “[t]he general rule is that a contract survives the death of a
    party [citation] except *** when the contract requires the continued existence of a particular
    person or thing for its performance.” In re Estate of Bajonksi, 
    129 Ill. App. 3d 361
    , 366-67
    (1984). Regardless of the general rule, we must consider the effect of the clause that the
    contract shall terminate “immediately upon the resident’s death,” including whether it renders
    the arbitration provisions unenforceable after a resident’s death. We apply these well-settled
    principles of contract interpretation:
    “In construing a contract, the primary objective is to give effect to the intention of the
    parties. [Citation.] The court will first look to the language of the contract itself to
    determine the parties’ intent, and the contract must be construed as a whole, viewing each
    provision in light of the other provisions. [Citation.] The parties’ intent is not determined
    by viewing a clause or provision in isolation, or in looking at detached portions of the
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    No. 1-21-0984
    contract. [Citation.] If the words in the contract are clear and unambiguous, they must be
    given their plain, ordinary and popular meaning. [Citation.] A court will not interpret a
    contract in a manner that would nullify or render provisions meaningless, or in a way that
    is contrary to the plain and obvious meaning of the language used.” (Internal quotation
    marks omitted.) Insurance Benefit Group, Inc. v. Guarantee Trust Life Insurance Co., 
    2017 IL App (1st) 162808
    , ¶ 38.
    ¶ 58         In this case, Section F. 1 stated “this Contract shall terminate on 7 days’ notice or
    immediately upon the resident’s death.” We find (and defendants do not dispute) that this
    language is clear and unambiguous. Thus, we must apply the provision’s plain meaning. That
    is, the entire contract terminated upon decedent’s death in 2019. In turn, we agree with plaintiff
    that there was no longer any enforceable arbitration agreement when the instant action
    commenced.
    ¶ 59         Defendants argue “it is clear that there is no intention for the entire contract to terminate
    upon death of a resident,” yet that is precisely what the plain language of the termination
    provision reflects. “The best indication of the parties’ intent is found in the plain and ordinary
    meaning of the language of the contract.” St. Paul Mercury Insurance v. Aargus Security
    Systems, Inc., 
    2013 IL App (1st) 120784
    , ¶ 59. The termination provision states, without
    limitation, that “This Contract” terminates upon a resident’s death. Thus, it indicates that the
    resident’s death applies to terminate all contractual provisions.
    ¶ 60         By urging that we should not read the termination provision so broadly, defendants
    essentially ask us to assume or read into the agreement limitations or exceptions that are simply
    not present. However, “[w]e will not ‘alter, change, or modify existing terms of a contract, or
    - 19 -
    No. 1-21-0984
    add new terms or conditions to which the parties do not appear to have assented.’ ” 
    Id.
     (quoting
    Thompson v. Gordon, 
    241 Ill. 2d 428
    , 449 (2011)).
    ¶ 61         Moreover, “ ‘there is a presumption against provisions that easily could have been included
    in a contract but were not.’ ” 
    Id.
     (quoting Thompson, 
    241 Ill. 2d at 449
    ). Here, the drafters of
    the contract could quite easily have used other language to indicate the more limited
    interpretation of the termination provision that defendants now seek. Rather than broadly
    stating that “this Contract” (i.e., the whole contract) would terminate upon the resident’s death,
    the drafters could have specified which provisions would remain in effect. For instance, the
    contract could have stated that the death of a resident extinguished obligations for future
    performance of services, but did not extinguish the parties’ agreement to arbitrate claims that
    accrued during a resident’s lifetime. Or the termination provision could have simply included
    a carve-out to preserve the arbitration provision, for example, by stating that “this Contract,
    other than the arbitration agreement in Section E, shall terminate” upon the resident’s death.
    While we cannot know why the drafters inserted such a broad termination provision,
    defendants cannot avoid the effect of the plain meaning of its language.
    ¶ 62         We also note defendants’ reliance on the proposition that we should attempt to harmonize
    contractual provisions. See Wolfensberger v. Eastwood, 
    382 Ill. App. 3d 924
    , 934 (2008)
    (“When possible, courts should construe a contract so that different provisions are harmonized,
    not conflicting with one another. [Citation.]”); Zannis v. Lake Shore Radiologists, Ltd., 
    73 Ill. App. 3d 901
    , 906 (1979) (citing the “well-established principle in the law of contracts that a
    construction should be adopted ‘which harmonizes all the various parts so that no provision is
    deemed conflicting with, or repugnant to, or neutralizing of any other’ ” (quoting Coney v.
    Rockford Life Insurance Co., 
    67 Ill. App. 2d 395
    , 399 (1966)). Contrary to defendants’
    - 20 -
    No. 1-21-0984
    suggestion, our conclusion does not violate this principle. We are not neutralizing the
    arbitration provision, which remains in effect prior to termination. That is, our construction
    gives effect to both the arbitration and termination provisions. Read together, the provisions
    indicate that, while the parties may be obligated to arbitrate claims during a resident’s lifetime,
    the arbitration agreement (like every other part of the contract) terminates upon the resident’s
    death. Our application of the broad termination provision does not conflict with the arbitration
    provision, any more than a termination provision affects every other provision in the
    agreement. We are simply giving effect to the contract’s unequivocal language that all of its
    provisions terminate upon the resident’s death.
    ¶ 63          We recognize that our conclusion conflicts with Mason v. St. Vincent’s Home, Inc., 
    2022 IL App (4th) 210458
    , which appears to be the only appellate court precedent addressing such
    a situation. However, we are not bound to follow the Fourth District’s decision. See O’Casek
    v. Children’s Home & Aid Society of Illinois, 
    229 Ill. 2d 421
    , 440 (2008) (“[T]he opinion of
    one district, division, or panel of the appellate court is not binding on other districts, divisions,
    or panels. [Citation.]”). Although Mason presented similar facts, we disagree with its
    reasoning.
    ¶ 64          Similar to this case, the plaintiff in Mason asserted negligence claims under the Nursing
    Home Care Act, Wrongful Death Act, and Survival Act against a nursing home following the
    death of plaintiff’s mother, a nursing home resident. Mason, 
    2022 IL App (4th) 210458
    , ¶¶ 4-
    6. The governing contract provided that “ ‘In the event of Resident’s death, this Contract
    terminates automatically.’ ” Id. ¶ 4. Elsewhere, the contract contained an arbitration provision
    stating that “ ‘any action, dispute, claim, or controversy related to the quality of health care
    services provided pursuant to this Contract *** now existing or hereafter arising between
    - 21 -
    No. 1-21-0984
    Resident and [nursing home] *** shall be resolved by binding arbitration.’ ” Id. ¶ 21. After
    defendant moved to compel arbitration, plaintiff argued, inter alia, that the contract was
    unenforceable because it terminated upon decedent’s death. Id. ¶ 10. The trial court granted
    the motion to compel arbitration but stayed the Wrongful Death Act counts. Id. ¶ 13.
    ¶ 65         Upon plaintiff’s appeal, one of plaintiff’s arguments was that “the contract, including the
    arbitration clause, terminated by its own terms on decedent’s death.” Id. ¶ 43. In response,
    defendants relied on our supreme court’s decision in Carter, 
    2012 IL 113204
    , to argue that
    “the arbitration agreement applies to plaintiff’s claims brought pursuant to the Survival Act.”
    Mason, 
    2022 IL App (4th) 210458
    , ¶ 43.
    ¶ 66         The Fourth District in Mason agreed with defendants that Carter supported enforcement
    of the arbitration agreement to claims that accrued before decedent’s death. Mason explained
    that our supreme court in Carter addressed whether a plaintiff could be compelled to arbitrate
    a wrongful death claim pursuant to an arbitration agreement between the plaintiff’s decedent
    and a defendant nursing home. Id. ¶ 44. Our supreme court explained that “[w]hile the
    Wrongful Death Act [citation] created a new cause of action that did not accrue until death, the
    Survival Act allowed the decedent’s representative to maintain those statutory or common law
    actions that had already accrued prior to the decedent’s death.” Id. (Emphasis in original.)
    (citing Carter, 
    2012 IL 113204
    , ¶ 34). Thus, the Carter plaintiff was not obligated to arbitrate
    a wrongful death claim but was bound to arbitrate the Nursing Home Care Act claim brought
    under the Survival Act, as that claim had “already accrued to the decedent prior to death.” 
    Id.
    (citing Carter, 
    2012 IL 113204
    , ¶ 34).
    ¶ 67         The Fourth District in Mason extrapolated from Carter to conclude that the termination
    clause did not preclude arbitration of claims that accrued before decedent’s death:
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    No. 1-21-0984
    “While the facts in Carter do not suggest the arbitration agreement was part of
    another contract with a termination upon death clause like the one in this case, the
    supreme court’s analysis is instructive. The supreme court noted a cause of action
    brought pursuant to the Survival Act accrued prior to the death of the decedent. Carter,
    
    2012 IL 113204
    , ¶ 34. Thus, even with a termination upon death clause, the contract
    including the arbitration provision would still have been valid when the cause of action
    accrued. The language of the arbitration clause does not suggest it is inapplicable to
    claims that accrued before the resident’s death but were brought after the resident’s
    death.” Mason, 
    2022 IL App (4th) 210458
    , ¶ 45.
    Mason proceeded to affirm the circuit court’s conclusion that plaintiff was bound to arbitrate
    claims other than those under the Wrongful Death Act.
    ¶ 68         We disagree with Mason’s analysis for multiple reasons. First, Mason’s reliance on Carter
    to assess the effect of a termination clause is questionable. As Mason acknowledged, nothing
    in Carter indicates that the contract in that case included a similar termination clause. Id. ¶ 44
    (“the facts [in Carter] did not state whether the arbitration agreement had a provision the
    agreement terminated upon the decedent’s death”). Although Carter recognized that Survival
    Act claims on behalf of a deceased resident could be subject to arbitration, the supreme court
    had no occasion to decide whether a termination upon death clause would affect the validity
    of an arbitration agreement.
    ¶ 69         More fundamentally, the Mason court’s analysis did not attempt to discuss the intent
    reflected by the termination clause’s plain and unequivocal language that “ ‘In the event of
    Resident’s death, this Contract terminates automatically.’ ” Id. ¶ 21. Rather than discussing the
    meaning of that broad termination clause, the Mason court elected to focus on the lack of
    - 23 -
    No. 1-21-0984
    limitation in the arbitration provision. See id. ¶ 45 (reasoning that “[t]he language of the
    arbitration clause does not suggest it is inapplicable to claims that accrued before the resident’s
    death but were brought after the resident’s death”). In this manner, the Mason court essentially
    created an exception to the termination provision, in order to allow arbitration claims that
    accrued before resident’s death. In our view, the Mason court’s approach did not give effect to
    the clear and unequivocal language of the termination provision. Thus, we decline to follow
    that decision.
    ¶ 70         In summary, we agree with plaintiff that the termination upon death provision is dispositive
    with respect to defendants’ attempt to compel arbitration. That is, the arbitration agreement
    terminated with the rest of the contract upon decedent’s death. As we affirm on that basis, we
    need not discuss whether the trial court correctly found that the arbitration provision was
    substantively unconscionable due to its punitive damages clause. Nor do we need to discuss
    plaintiff’s alternative arguments, including whether the contract was otherwise substantively
    or procedurally unconscionable or whether Kotalik as healthcare POA lacked authority to bind
    decedent to the arbitration agreement.
    ¶ 71         Having found the arbitration provision unenforceable by operation of the termination
    clause, we affirm the trial court’s denial of the motion to compel arbitration or mediation with
    respect to the counts against Oakbrook and Andora that are not based on the Wrongful Death
    Act (counts I, II, VI, and VIII). As defendants were not entitled to arbitration, we also affirm
    denial of their request to stay the Wrongful Death Act counts against Oakbrook and Andora
    (counts III and VII) pending arbitration.
    - 24 -
    No. 1-21-0984
    ¶ 72         E. Defendants Do Not Challenge the Order with Respect to the Counts Against Lancaster
    ¶ 73         Finally, we recognize that defendants’ motion also sought to stay the counts against
    Lancaster, which consist of a Survival Act count (count IV) and a Wrongful Death Act count
    (count V). In the trial court, defendants asserted that Lancaster was not involved in the events
    underlying the complaint and that after, “appropriate discovery,” Lancaster would separately
    “seek dismissal of Counts IV and V by way of motion practice.”
    ¶ 74         Defendants’ brief does not raise any argument challenging the trial court’s order, to the
    extent it denied the request to stay the counts against Lancaster. Thus, defendants have
    forfeited any challenge to that aspect of the order. Ill. S. Ct. R. 341(h)(7) (eff. Oct. 1, 2020).
    (“Points not argued are forfeited and shall not be raised in the reply brief, in oral argument, or
    on petition for rehearing.”). In any event, the record is insufficient to determine whether there
    is merit to Lancaster’s contention that it had no involvement in the underlying events. Thus,
    we will not disturb the trial court’s order insofar as it denied defendants’ request to stay the
    counts against Lancaster (counts IV and V). We express no view as to whether Lancaster will
    ultimately be able to show that it is entitled to dismissal in subsequent proceedings.
    ¶ 75                                         III. CONCLUSION
    ¶ 76         In summary, we affirm all aspects of the trial court’s order. Specifically, we affirm denial
    of defendants’ motion to dismiss and compel arbitration with respect to the Nursing Home
    Care Act claim against Oakbrook (count I), the Survival Act negligence counts against
    Oakbrook (counts II and VIII), and the Survival Act negligence claim against Andora (count
    VI). We also affirm the denial of defendants’ request to stay the Wrongful Death Act counts
    against Oakbrook (count III) and Andora (count VII). Finally, we affirm the denial of
    defendants’ motion to stay the counts against Lancaster under the Survival Act and Wrongful
    - 25 -
    No. 1-21-0984
    Death Act (counts IV and V). We remand for further proceedings in accordance with this
    decision.
    ¶ 77         Affirmed and remanded.
    - 26 -
    No. 1-21-0984
    Clanton v. Oakbrook Healthcare Centre, Ltd.,
    2022 IL App (1st) 210984
    Decision Under Review:         Appeal from the Circuit Court of Cook County, No. 2020-L-
    006460; the Hon. Patricia O. Sheahan, Judge, presiding.
    Attorneys                      Carter A. Korey, Dana N. Raymond, and Chaniece M. Hill, of
    for                            Korey Richardson LLP, of Chicago, for appellants.
    Appellant:
    Attorneys                      Michael W. Rathsack, Steven M. Levin, Michael F. Bonamarte IV,
    for                            and Daisy Ayllon, all of Chicago, for appellee.
    Appellee:
    - 27 -
    

Document Info

Docket Number: 1-21-0984

Citation Numbers: 2022 IL App (1st) 210984

Filed Date: 7/18/2022

Precedential Status: Precedential

Modified Date: 7/18/2022