Champaign-Urbana Public Health District v. Illinois Human Rights Comm'n , 2022 IL App (4th) 200357 ( 2022 )


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    2022 IL App (4th) 200357
                           FILED
    April 14, 2022
    Carla Bender
    NOS. 4-20-0357, 4-20-0358 cons.               th
    4 District Appellate
    Court, IL
    IN THE APPELLATE COURT
    OF ILLINOIS
    FOURTH DISTRICT
    THE CHAMPAIGN-URBANA PUBLIC HEALTH                         )       Petition for review of orders
    DISTRICT,                                                  )       of Illinois Human Rights
    Petitioner,                                     )       Commission
    v.                                              )       Nos. 05SF2282
    THE ILLINOIS HUMAN RIGHTS COMMISSION,                      )             07SF1305
    THE DEPARTMENT OF HUMAN RIGHTS, and                        )
    )
    PATRICIA HUNT,
    )
    Respondents.                                    )
    JUSTICE STEIGMANN delivered the judgment of the court, with opinion.
    Justices DeArmond and Holder White concurred in the judgment and opinion.
    OPINION
    ¶1             This case stems from a series of employment decisions between the parties and
    raises the question of whether they were racially motivated. The first decision, in 2004, involved
    a demotion and decrease in salary. The second decision, in 2006, involved a series of failures to
    promote an ostensibly qualified applicant.
    ¶2                                    I. INTRODUCTION
    ¶3                                   A. The Demotion Case
    ¶4             Patricia Hunt, an African American, was a long-time public health nurse at the
    Champaign-Urbana Public Health District (District). In November 2004, Hunt’s job title was
    program coordinator of community health nurses. As part of a restructuring that same month, the
    District eliminated Hunt’s program coordinator position and demoted her back to her prior
    position, which was public health nurse I.
    ¶5             In January 2005, Hunt filed a charge of racial discrimination against the District in
    the Department of Human Rights (Department) based on the demotion, alleging (1) that she
    continued to perform the duties of a program coordinator but at a decreased salary and (2) a
    similarly situated white employee, when her coordinator position was eliminated in 2003, (a) also
    continued to perform the same (program coordinator) duties but (b) was demoted to a public health
    nurse II (a higher paying job title) without a decrease in salary.
    ¶6                                B. The Failure To Promote Case
    ¶7             In 2005 and 2006, Hunt twice applied for a nursing services manager position and
    twice applied for a public health nurse II position. In January 2006, the District hired a white
    applicant, Sylvia Link, for the nursing services manager position. In June 2006, the District again
    hired a white applicant, Jamie Perry, for the nursing service manager position (which was
    unexpectedly vacated by Link).
    ¶8             Later in June 2006, the District hired a white applicant, Ellen Weise, for a public
    health nurse II position. When Weise also unexpectedly left, the District hired Andrea Taylor,
    another white applicant, to fill the public health nurse II position.
    ¶9             In December 2006, Hunt filed additional charges of racial discrimination with the
    Department against the District based on these four hiring decisions, in which she alleged she was
    more qualified than the white applicants. Hunt retired from the District in 2007.
    ¶ 10                              C. Common Procedural History
    ¶ 11           Both the demotion case and the failure to promote case proceeded to separate
    evidentiary hearings in front of the same administrative law judge (ALJ). In January 2014, in the
    demotion case, the ALJ entered a recommended order and decision (ROD) concluding Hunt failed
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    to demonstrate a prima facie case of race discrimination and recommended dismissal. In February
    2015, the ALJ entered a similar ROD with similar findings in the failure to promote case.
    ¶ 12           In both cases, Hunt filed exceptions to the RODs with the Illinois Human Rights
    Commission (Commission) challenging the ALJ’s findings. The District filed responses to Hunt’s
    exceptions.
    ¶ 13           In 2017, the Commission reviewed the ROD in each case and voted not to adopt
    the recommendations, concluding instead that Hunt had proved her charges of race discrimination.
    In May 2019, the Commission entered two separate remand orders, explaining its findings and
    remanding to the ALJ for determinations as to damages.
    ¶ 14           In 2019, the ALJ entered supplemental RODs in which the ALJ challenged the
    Commission’s authority to enter the remand orders because the terms of office of some of the
    commissioners who entered the remand orders had expired before those orders were entered. In
    2020, the Commission sua sponte struck the supplemental RODs, reaffirmed its prior remand
    orders, and remanded again for damages determinations.
    ¶ 15           Later in 2020, the ALJ entered second supplemental RODs awarding damages. In
    the demotion case, the ALJ awarded Hunt $7629 in back wages, plus attorney fees and costs. In
    the failure to promote case, the ALJ awarded $40,987 in back wages, plus attorney fees and costs.
    Neither party filed any exceptions to the second supplemental RODs, which, by law, became the
    final orders of the Commission.
    ¶ 16           In this court, the District sought direct administrative review of the final orders in
    each case, and this court consolidated the cases on appeal.
    ¶ 17                      D. The Parties’ Arguments and Our Holdings
    ¶ 18           The State respondents—namely, the Commission and the Department (hereinafter
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    collectively the State)—argue this court lacks jurisdiction to review the Commission’s decisions
    because the District did not exhaust its administrative remedies. Alternatively, the State argues
    that the Commission’s findings were not against the manifest weight of the evidence.
    ¶ 19           The District, meanwhile, argues that the Commission’s remand orders are void
    because they bear the signatures of commissioners whose terms had expired when the orders were
    issued. In the alternative, the District contends the Commission’s findings were against the
    manifest weight of the evidence in each case because Hunt failed to (1) establish a prima facie
    case of race discrimination and (2) demonstrate that the District’s legitimate, nondiscriminatory
    reasons for taking actions against Hunt were a pretext for race discrimination.
    ¶ 20           We address each argument in turn and conclude as follows: (1) the State has not
    demonstrated that the District failed to exhaust its administrative remedies, (2) the Commission’s
    remand orders were valid, (3) the Commission’s finding of race discrimination in the demotion
    case was not against the manifest weight of the evidence, and (4) the Commission’s finding in the
    failure to promote case was against the manifest weight of the evidence.
    ¶ 21                                    II. BACKGROUND
    ¶ 22           As an initial matter, we note that the arguments in this case relate only to the
    Commission’s ultimate findings and their validity. Accordingly, we begin where the parties begin
    in their briefs, with the evidentiary hearings in each case.
    ¶ 23                                   A. The Demotion Case
    ¶ 24           In August 2011, the ALJ conducted an evidentiary hearing on Hunt’s charge of race
    discrimination in her 2004 demotion. Hunt alleged that in November of 2004 she was demoted
    from program coordinator of community health nurses (a management position) to a public health
    nurse I, which resulted in a decrease in salary, while a similarly situated white employee, Karen
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    McKinzie, was demoted in July 2003 from a program coordinator position to a public health nurse
    II position with no change in salary. The District admitted that Hunt (1) was a member of a
    protected class, (2) was meeting job performance expectations, and (3) suffered an adverse
    employment action—namely, a demotion with a decrease in salary. The District denied that
    McKinzie was a similarly situated employee and maintained that Hunt was demoted because her
    position was eliminated as part of the District’s restructuring effort to increase the efficiency of its
    services.
    ¶ 25                  1. The Primary Evidence at the Administrative Hearing
    ¶ 26                                        a. David King
    ¶ 27            David King testified that he was the administrator of the District from August 1999
    to 2005. In that position, King was essentially the executive director of the agency and reported to
    the Champaign-Urbana Board of Health (Board), who were elected officials. King explained that
    the District provided a variety of services to the public such as immunizations, physicals, and
    diagnosis and testing of sexually transmitted diseases. It also provided educational information
    geared towards preventative care.
    ¶ 28            When he began as administrator, the District was separated by profession. In other
    words, there were divisions of nutritionists, nurses, and social workers, among other divisions.
    King wanted to reorganize the District by what services were being provided, which he believed
    would help increase efficiency and cooperation, thereby providing better services. (We note King
    testified that, over a period of years, several reorganizations took place that created new divisions
    and moved various personnel. As a result, division names and job titles frequently changed without
    the job duties or division responsibilities changing. Additionally, the witnesses testified that
    although their formal job titles changed, as a practical matter, they did not change the terminology
    -5-
    of the various jobs.)
    ¶ 29           In the fall of 2002, the District hired Sylvia Coronado-Romero as director of human
    resources. At King’s and the Board’s request, Coronado-Romero undertook an in-depth review of
    the job and salary structure at the District. As part of this effort, the division directors and their
    managerial staff reviewed, updated, and rewrote the job descriptions at the District so they could
    reorganize employee classifications into a new cohesive scheme. Eventually, the directors and
    Coronado-Romero put together a recommendation of new job descriptions, titles, and salaries to
    be applied to all the positions in the District, which the Board approved and implemented in July
    2003.
    ¶ 30           Under the new arrangement, if a reclassified employee moved to a position with a
    higher salary, that employee would receive that higher salary. Employees reclassified into
    positions with lower pay would maintain their current salary but would not receive increases until
    the periodic cost of living adjustments caught up to their current salary. Five employees, including
    Hunt, were reclassified into positions with lower pay.
    ¶ 31           King explained that before reorganization, the District had two types of nurses:
    “public health nurses,” which required a bachelor’s degree in nursing, and “clinic nurses,” which
    only needed an associate’s degree in nursing. (We note that these distinctions were less meaningful
    than they appear. Public health nurses performed a wide variety of very different functions,
    including doing some clinical work (e.g., flu shots). Clinic nurses worked primarily in clinical
    settings, assessing patient health, performing medical testing, and administering immunizations.)
    ¶ 32           The July 2003 reclassifications eliminated the titles of public health nurse and clinic
    nurse. Instead, all nurses were reclassified as a public health nurse I or II, which were newly
    distinguished by job responsibilities rather than education. (Again, we note that the title changes
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    and job reclassifications were formal matters that did not change how employees described their
    jobs. For instance, although they were now formally public health nurse I’s, the District continued
    to informally distinguish between community health nurses (like Hunt) and clinic nurses.)
    ¶ 33           In the fall of 2003, Cindy Noa, the director of community health nursing and
    clinical services (commonly known as the director of nursing), asked King to create a program
    coordinator of community health nurses position. The program coordinator position was designed
    to help Noa focus on her administrative and policy writing duties by having Hunt supervise the
    community health nurses under Noa, coordinate their schedules, and coordinate with other
    divisions (who used the same office space, materials, and sometimes shared nurses). King
    promoted Hunt into that position upon Noa’s recommendation.
    ¶ 34           In December 2003, King learned Noa was leaving the District at the end of January
    2004. Noa recommended that Hunt become the interim director of nursing. King asked Hunt if she
    was willing to do so, and Hunt said she was. King and Hunt agreed to discuss any potential increase
    in pay at a later date. King stated they discussed salary several times but could not reach an
    agreement. As a result, King assumed the position of interim director until a new director, Marsha
    Atkins, was hired in June 2004. King asked Hunt to continue her program coordinator duties while
    he was interim director and did his best to supervise the community health nurses. He denied,
    however, telling Hunt that she had to keep performing these duties to protect her job.
    ¶ 35           King testified that Hunt did not perform any significant additional duties while she
    served as interim director because he took over those duties within two weeks “to the extent that
    she started them.” King explained that, as program coordinator, Hunt already supervised most of
    the people in the division. The interim position required her to be the coordinator for the clinical
    nurses and the vision and hearing technicians. King stated that Hunt “likely” did not attend
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    directors’ meetings or manage the division because he never formally promoted her to interim
    director before he took over the position.
    ¶ 36           In November 2004, the District’s clinic nurses were split into two groups and
    reorganized into the division of family health and division of HIV/STD in an attempt to improve
    the clinical services in both divisions. That way, each division’s directors would have direct
    supervision of the nurses. King stated that the reorganization significantly reduced the size of the
    division of community health nursing because five or six clinic nurses were moved into other
    divisions.
    ¶ 37           At that time, King eliminated the program coordinator positions for community
    health nursing, held by Hunt, and clinical services, which was vacant. (King never explained what
    the program coordinator of clinical services position entailed or who, if anyone, ever held the
    position.) Because of the decrease in employees, Marsha Atkins, the director of nursing, said she
    could now supervise the community health nurses and would take over Hunt’s program
    coordinator responsibilities. Hunt returned to her prior position of community health nurse
    (formally designated as public health nurse I) and her prior salary.
    ¶ 38           King denied ever discussing race as part of the decision to demote Hunt.
    ¶ 39                                    b. Karen McKinzie
    ¶ 40           McKinzie testified that she worked for the District as the HealthWorks program
    manager. HealthWorks was a medical case management program for children in foster care.
    HealthWorks employed case managers who monitored the health of children in foster care to
    ensure they received regular and adequate medical care, such as physicals, immunizations, hearing
    and vision screenings, and dental exams.
    ¶ 41           McKinzie testified she started at the District in 1995 as a case manager before
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    becoming the program manager. McKinzie explained that the program manager position was
    essentially the same as a program coordinator position at the District and she performed the same
    or similar functions as other program coordinators in the District.
    ¶ 42           McKinzie testified that she was the program manager in July 2003 when she was
    reclassified as a public health nurse II. McKinzie testified that she did not consider the
    reclassification as a demotion, her job responsibilities and salary did not change, and in practice,
    her title did not change; she was still called a program manager. McKinzie stated that before the
    reorganization, there were two case managers in HealthWorks who handled (1) Department of
    Child and Family Services (DCFS) wards, (2) Adverse Pregnancy Outcome Reporting System
    (APORS) infants, and (3) pregnant DCFS wards and their children. After the reorganization,
    McKinzie got all the pregnant DCFS wards and their children and all wards that were APORS.
    McKinzie considered it to be an increase in workload.
    ¶ 43           McKinzie explained APORS as follows: “basically it’s the high-risk babies, some
    have been in neonatal [intensive care], some have not been in neonatal but have been drug
    exposed.” Completion of a pediatric assessment course (learning how to do physical exams on
    babies) was necessary to manage those cases. She would have to conduct home visits periodically
    depending on the child’s age. For example, visits occurred at age 2 weeks, between 2 and 4 months,
    6 months, 1 year, 18 months, and 2 years. Home visits also occurred with pregnant wards with
    children. McKinzie explained the work she performed was more administrative than patient
    focused.
    ¶ 44           McKinzie stated that Les Hitchens was the director of the family health division.
    HealthWorks was in that division, and Hitchens was McKinzie’s director. Prior to her
    reclassification, McKinzie supervised two other workers in HealthWorks by keeping track of
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    vacation time and sick days and conducting evaluations. She was also involved in hiring and firing
    decisions. McKinzie no longer performed those duties after July 2003. McKinzie testified that, in
    2003, King was her direct supervisor and signed her time and activity logs. At some point in time,
    Hitchens became her supervisor and signed the logs.
    ¶ 45                                      c. Patricia Hunt
    ¶ 46           Hunt testified that she began working for the District as a clerk typist in 1977. She
    became a registered nurse (RN) after graduating in 1991with an associate degree in nursing. She
    then became a clinic nurse working in the communicable diseases division. She performed testing
    and lab work designed to discover if individuals in the community had HIV/AIDS, hepatitis,
    tuberculosis, and other sexually transmitted diseases (STDs). In 1995, Hunt worked in the
    HealthWorks department as a case manager dealing with DCFS wards and APORS infants. She
    obtained the necessary certifications to evaluate and perform developmental assessments of
    infants, which she would perform periodically during home visits. She also educated foster parents
    and conducted workshops.
    ¶ 47           In 1998, Hunt received a bachelor’s degree in nursing and was reassigned to the
    community health nursing division as a public health nurse. In 2002, she received a master’s degree
    in public administration.
    ¶ 48           Between 1998 and 2003, Hunt performed various nursing-related activities,
    including making home visits to elderly residents to assist them with medication, health
    assessments, and remaining in their homes. Hunt also worked as the Heart Smart for Women
    Facilitator, running the program by complying with grant requirements, organizing speakers and
    educational sessions, and recruiting participants. Hunt helped with the Illinois Breast and Cervical
    Cancer Program, performing case management, assisting with grant provisions, collaborating with
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    participating physicians, and scheduling appointments for participants. Hunt also worked as a Teen
    Parent Services case manager, which required that she case-manage pregnant teens and teen
    parents, as well as conduct workshops and home visits. Hunt served as the coordinator for the lead
    program and ran the entire program. She was trained to do home visits to test children’s blood for
    lead. She would then coordinate with another division at the District, the division of environmental
    health, to go to the home and test paint and materials to determine where the lead was.
    ¶ 49           In November 2003, Hunt was promoted to program coordinator for community
    health nursing. Hunt described her job as essentially being an assistant director to Noa. Hunt
    supervised around 10 people: 8 nurses and 2 staff. Hunt explained, “I did the benefit packages for
    the people I was over. I did chart reviews. I even did some evaluations. I sat in on interviews. I
    submitted reports.” Hunt also had her normal patient caseload and was responsible for setting up
    various off-site health clinics and flu-shot clinics. Hunt supervised two people in the vision and
    hearing division. Hunt testified that she continued in that role until November 2004.
    ¶ 50           In February 2004, Noa left the District, and Hunt became the interim director of
    nursing. Hunt continued to perform her program coordinator duties and then was also in charge of
    a range of new responsibilities—namely, overseeing additional employees and coordinating with
    other divisions.
    ¶ 51           Hunt testified that she had four to five conversations with King about a pay increase
    but King kept saying they would talk about it later. After three weeks, King eventually made an
    offer that was “not very much more than what [Hunt] was already making.” King said he would
    look into it, but sometime later informed Hunt that “he didn’t have to pay [her] any additional
    monies, that he could get [her] to do the work anyway because one of his co-workers told him that
    he had the authority to do that.”
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    ¶ 52           Hunt maintained that King took over the title of interim director of nursing in June
    2004 but Hunt continued to perform all of those duties. Hunt testified that in July 2004, when the
    District hired Atkins as director of nursing, Hunt’s responsibilities and duties did not change. Hunt
    was required to orient Atkins and help her learn the job. Hunt also said that she trained Atkins on
    various duties which took Atkins longer than normal to learn. At some point, Atkins’s focus shifted
    to clinical nursing services, and Hunt continued to provide Atkins significant help to complete her
    director responsibilities. Hunt acknowledged that Atkins did take over some of the director duties.
    In particular, Hunt stopped supervising the community health nurses in November 2004.
    ¶ 53           Hunt maintained she continued to perform these duties until Atkins left in April or
    May 2005. At that time, King told Hunt that “in order to not jeopardize [her] job [Hunt] had to do
    it,” meaning “[a]ll the tasks and responsibilities” of the director.
    ¶ 54           Hunt acknowledged at one point that she was reclassified as a public health nurse I
    in July 2003. Hunt explained that in November 2004, the District moved clinical nurses to a
    different division. However, that reorganization had an impact on what she was doing “only ***
    in words. It didn’t impact anything that I was doing. I continued to do what I was doing for a big
    portion of the time.”
    ¶ 55           Hunt described her learning of the demotion as follows. On November 8, 2004, she
    was called into a conference room with King and Atkins. King handed Hunt a letter with a smile
    on his face and told her to read it. The letter indicated Hunt’s program coordinator position was
    being eliminated because the clinic nurses were no longer in the community health nursing division
    and Hunt was being returned to the public health nurse I position at a decreased salary. King told
    her to “note” the last sentence, which asked her to continue “providing important community
    health nursing services in [her] new role,” and said, “I’m sure you will continue your duties and
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    do the best of your abilities for us. Right?” Hunt said she should be a public health nurse II, and
    King said he would have to talk to the human resources director. King later told Hunt that,
    according to Coronado-Romero, Hunt’s duties were not sufficiently high risk to be considered a
    public health nurse II. Every time Hunt complained, King said she would have to keep doing what
    she was doing if she did not want to jeopardize her job.
    ¶ 56                                     d. Staci Rossman
    ¶ 57           Staci Rossman testified that she started working for the District as an administrative
    assistant in 2004. For a time, she “functioned as an executive assistant for the administrator.” She
    held that position in late 2005. The administrator at that time was Vito Palazzolo. She attended all
    Board meetings, was responsible for the minutes, and helped with the scheduling of interviews
    and posting of jobs.
    ¶ 58           Rossman recalled that someone from management staff (“It could’ve been Dave
    King. It could’ve been Vito Palazzolo, or it could’ve been Sylvia Coronado-Romero.”) said Hunt
    would never get promoted no matter what job she applied for. Rossman also recalled someone
    saying, “[Hunt] was the typical black woman that felt she deserved something because she was
    black.” Rossman believed Palazzolo made that comment but could not be sure. She also believed
    the comments were made at the end of 2005 or during 2006, but she could not recall. She believed
    the comment was made after Hunt had applied for a position and before a decision had been made.
    ¶ 59                                       e. Julie Pryde
    ¶ 60           Julie Pryde was part of the committee for job reclassification and explained that the
    distinction between public health nurse I and II was based on what the nurses actually did in their
    jobs. Her understanding was that public health nurse IIs were running programs in addition to their
    nursing duties. Because every nurse performed public health nurse I duties, something more was
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    required for a public health nurse II position, such as running a program or taking care of high-risk
    clients or some other additional duties and work. Pryde testified that job reclassification decisions
    were all made by consensus of the directors. She never heard any racial comments or discussions
    during meetings, let alone about Hunt.
    ¶ 61           Pryde recalled that McKinzie was a program manager or coordinator and became a
    public health nurse II because she was running the HealthWorks program. “[N]othing was
    different. We just changed her title.”
    ¶ 62                                        f. Damages
    ¶ 63           The parties presented testimony and documentary evidence relating to Hunt’s
    alleged lost wages as a result of her demotion. However, the amount of damages is not an issue on
    review.
    ¶ 64                                     2. The ALJ’s ROD
    ¶ 65           In January 2014, the ALJ issued a recommended order and decision (ROD). The
    ALJ concluded that Hunt failed to establish a prima facie case of race discrimination because she
    had not established a proper “comparator.” Specifically, Hunt had argued that McKinzie was a
    similarly situated employee who was not a member of a protected class and was treated more
    favorably than Hunt. The ALJ concluded that McKinzie’s job duties—providing more
    administrative services and monitoring high-risk infants and youths—were too different from
    Hunt’s, which were primarily conducting in-home visits with the elderly and, on occasion, homes
    of children where the presence of lead paint was suspected. Similarly, when McKinzie was named
    a public health nurse II in July 2003, she maintained her existing duties but took over the entire
    caseload of another case manager.
    ¶ 66           Alternatively, the ALJ concluded that Hunt failed to demonstrate that the District’s
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    explanation for adverse treatment was a pretext for race discrimination. The ALJ described the
    District’s legitimate, nondiscriminatory reasons for eliminating Hunt’s program coordinator
    position as (1) the need to reorganize the nurses within the agency to provide more specialized
    training and (2) a need to economize after the assumption of Hunt’s duties by the director of
    nursing.
    ¶ 67            The ALJ noted that Hunt was classified as a public health nurse I in July 2003 and
    she did not contest that reclassification at the time. Instead, she was promoted to a program
    coordinator position in November 2003. Although she continued to do those duties, and some of
    the interim director of nursing duties, the District hired a new director of nursing, Atkins, in July
    2004. The testimony showed that Atkins took over Hunt’s program coordinator duties in
    November 2004 when the position was eliminated and Hunt was returned to her prior position as
    a public health nurse I. The ALJ found that (1) Hunt presented no evidence that the reorganization
    and elimination of her position was a pretext and (2) Hunt’s demotion was not comparable to
    McKinzie’s reclassification in 2003 because Hunt lost substantial responsibilities while McKinzie
    took on more.
    ¶ 68                                   3. The Remand Order
    ¶ 69            Subsequently, Hunt filed exceptions to the ALJ’s ROD, and the District filed a
    response. The Commission agreed to review the case and conducted oral arguments in June 2017.
    The case was heard by a three-commissioner panel consisting of Nabi Fakroddin, Hermene
    Hartman, and Eleni Bousis. After oral arguments, the panel discussed the case in a closed session.
    Immediately thereafter, the panel voted on the record to (1) reject the ALJ’s ROD as against the
    manifest weight of the evidence, (2) enter an order finding in favor of Hunt, and (3) remand the
    case for a determination on damages.
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    ¶ 70          In May 2019, the Commission entered a written remand order signed by Hartman,
    Fakroddin, and Beth Gash. Footnotes on the first page of the order indicate that the order “is
    entered in conformity with a vote cast by [each commissioner] during her term.” In its order, the
    Commission wrote the following:
    “ALJ Robinson asserted that Ms. Karen McKinzie was not a satisfactory
    ‘comparative’ because she was a nurse in a different division, when demoted, they
    returned to the original positions: McKenzie [sic] back to a Public Health Nurse II;
    and the Complainant [(Hunt)] back to a Public Health Nurse I. And the severity and
    complexity of the work involved in the duties associated with each role varied.
    However, the Commission does not agree with ALJ Robinson’s assessment.
    Here, the Commission finds that the Complainant did, in fact, establish a
    prima facie case of race discrimination and that McKinzie was a proper
    ‘comparative’. In accessing the Complainant’s long tenure with the Respondent
    [District], the Commission found that the Complainant performed many of the same
    duties and successfully managed the same responsibilities than McKinzie. For
    example, the Commission examined the Complainant’s history with the
    Respondent and learned that during her tenure with the Respondent, the
    Complainant achieved great academic success by earning her RN license in May
    1991, her Bachelor’s degree in Nursing in 1998, and a Master’s Degree in Public
    Administration in 2002.
    During these years, the Complainant handled various nursing-related
    activities, including, but not limited to, service as a case manager with the children
    in the Adverse Pregnancy Outcome Reporting System (‘APORS’) where she made
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    periodic visits to the homes of high-risk infants; service as a Public Health Nurse
    in the Community Health Nursing Department where she made home visits to
    elderly residents in an effort to assist them in remaining in their homes; handling
    additional duties in the Heart Smart for Women Program, Illinois Breast and
    Cervical Cancer Program, and the Lead Program. In addition to obtaining academic
    success, the Complainant also became a Teen Parent Services Case Manager, which
    required that she case manage pregnant teens and teen parents, as well as conduct
    workshops and home visits.
    These are duties the Complainant performed and responsibilities she carried
    out since her time with the Respondent, which are related and ‘comparative’ to what
    McKinzie handled as a Public Health Nurse II and Coordinator prior to her
    demotion. Thus, the Commission concludes that the Complainant did establish a
    prima facie case of race discrimination at the hands of the Respondent.
    Next, ALJ Robinson concluded that the Respondent articulated a legitimate,
    nondiscriminatory reason for its adverse employment decision, namely, a need to
    reorganize the nurses within the agency to provide better specialized training, as
    well as a need to economize through the elimination of the Complainant’s
    Coordinator position and the assumption of Complainant’s supervisory duties by
    the Director of Nursing. [Citations.]
    However, the Commission does not concur with ALJ Robinson that the
    Respondent articulated a legitimate non-discriminatory reason for its adverse action
    but said reason may be pretextual for race discrimination at the Complainant’s cost.
    Pursuant to the Complainant’s successful work history with the Respondent, and
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    the various academic degrees she attained during her tenure, coupled with the
    variety of experiences and roles she successfully undertook during her time with
    the Respondent, many of which delineated in the posted job vacancy notices the
    Respondent posted for the Nursing Services Manager and Public Health Nurse II
    positions, to eliminate the Complainant’s Coordinator Nurse position, demote her
    back to a Public Health Nurse I role with a cut in her salary without cutting the
    salary of any other nurse demoted to a lower role is pretextual for race
    discrimination.”
    ¶ 71           The order concluded by reiterating that it did not adopt the ALJ’s recommendations
    and found that Hunt established a prima facie case. The Commission remanded the case back to
    the ALJ for a hearing on damages.
    ¶ 72                                4. Subsequent Proceedings
    ¶ 73           In October 2020, the ALJ issued a supplemental ROD. We note that the ALJ did
    not conduct a new hearing because evidence of damages was provided at the prior hearing. In the
    supplemental ROD, the ALJ questioned the validity of the remand order, arguing that the tenures
    of the commissioners who signed the order had expired prior to its entry. Additionally, one of the
    commissioners that signed the order was not the same commissioner who heard the oral arguments.
    The ALJ further questioned the reasoning of the remand order, contending it conflicted with prior
    Commission precedent and was inconsistent with the evidence presented.
    ¶ 74           The ALJ recommended a new panel of commissioners hear the case and reconsider
    its prior decision for the reasons stated in the supplemental ROD. Alternatively, the ALJ made
    findings as to the damages and costs to which Hunt was entitled.
    ¶ 75           Hunt filed exceptions to the supplemental ROD, and the District filed a response.
    - 18 -
    In January 2020, the Commission, on its own motion, sua sponte struck the supplemental ROD in
    a written order. That order stated as follows:
    “The Commission has reviewed [the panel’s] Remand Order decided on July 17,
    2017[,] and entered on May 29, 2019, and the Commission rejects ALJ Robinson’s
    [supplemental] ROD in its entirety as noncompliant and inconsistent with the
    Remand Order. The Commission does not reach the merits of the arguments in ALJ
    Robinson’s [supplemental] ROD, will not provide any further clarification or
    justification for the Remand Order or [the panel’s] authority to enter it, and will not
    take any of the actions ALJ Robinson recommended relating to the Remand Order.”
    ¶ 76           The panel ordered that “the Remand Order from July 17, 2017[,] and entered on
    May 29, 2019[,] stands. As Complainant established a violation *** by a preponderance of the
    evidence, ALJ Robinson is ordered, again, to determine damages.”
    ¶ 77           In February 2020, the ALJ issued a second supplemental ROD, awarding Hunt
    $7629 in back wages, $22,806.25 in legal fees, and $674.97 in costs. Neither party filed exceptions,
    and in June 2020, the Commission sent out a notice explaining that the second supplemental ROD
    had become the final order of the Commission as a result.
    ¶ 78                              B. The Failure to Promote Case
    ¶ 79           Hunt alleged that in 2005 and 2006, she twice applied for a nursing services
    manager position and twice applied for a public health nurse II position. The District hired four
    white applicants for those positions. Hunt asserted that she was qualified for those positions and
    she was not promoted because of her race.
    ¶ 80           The District denied that race played a part in its hiring decisions. Regarding the
    nursing services manager positions, the District asserted that (1) Hunt was not a qualified candidate
    - 19 -
    because she did not have sufficient relevant experience and (2) the District hired the most qualified
    candidates. Regarding the public health nurse II positions, the District conceded that Hunt was
    qualified but likewise maintained that it hired more qualified candidates.
    ¶ 81                              1. The Administrative Hearing
    ¶ 82           In June 2012, the ALJ conducted an evidentiary hearing. Hunt presented testimony
    on her own behalf and from Charlene Stevens, a fellow long-time public health nurse with the
    District. The District presented testimony from several witnesses who were involved in the
    interviewing and hiring process. The ALJ admitted into evidence (1) the job postings, (2) the job
    descriptions and qualifications, (3) the applicants’ resumes, and (4) the interviewers’ notes and
    evaluations. All of the witnesses denied that race was discussed or considered as part of any of the
    interviews or hiring decisions.
    ¶ 83           The evidence generally showed the following.
    ¶ 84                   a. Hiring of the Nursing Services Manager Position
    ¶ 85           In the fall of 2005, the District advertised that it was hiring for a nursing services
    coordinator position. (We note that this position was subsequently renamed nursing services
    manager but was functionally identical.) The job posting provided as follows:
    “The Coordinator will be responsible to develop, plan, coordinate, evaluate &
    monitor standard nursing practices, protocols, procedures & services. Candidates
    should have a demonstrated ability to develop outcome-based performance
    standards, provide recommendations to directors on nursing, clinical, medical &
    privacy protocols & programs, conduct training for all staff on medical, nursing &
    privacy related matters.”
    The job posting further provided that candidates were required to have a bachelor’s degree in
    - 20 -
    nursing or a closely related field, a current license as an RN, and “[f]ive y[ea]rs exp[erience] in
    nursing programs eval[uation], quality assurance, nursing performance measurement,
    development of nursing protocols & procedures or related exp[erience].”
    ¶ 86           Witnesses for the District testified that the District implemented a new process for
    interviewing candidates. The human resources department would gather the candidates’ resumes.
    Then, a panel of interviewers, comprised of directors and their program coordinators in the relevant
    divisions, reviewed the resumes and compared them to the job descriptions for the posted position.
    The panel would ask each candidate questions from a prewritten list of questions. The interviewers
    would score the candidates’ responses on a scale of one to three, based on how well the interviewer
    thought the candidate answered. The scores were then totaled, and the panel discussed which
    candidates it believed were best suited for the position. The candidate with the highest score was
    offered the position.
    ¶ 87           In 2006, Brandon Meline, Julie Pryde, and Larry Rodgers were all division
    directors, and all served on the interview panel for the nursing services manager position. They
    testified that the District was looking for a nursing services manager to write standard practices
    and procedures for all of the nurses in the District to ensure those nurses were following best
    practices in the nursing profession. They further testified that hospital and clinical experience were
    important for the position.
    ¶ 88           Rodgers testified the District was “pretty weak in terms of written established
    protocols that exposed them to risk management issues.” He believed the best candidate would
    have (1) a breadth of experience in a variety of settings of the nursing practice, (2) extensive
    experience in supervising nurses, and (3) experience writing policies relating to risk management
    and setting up standard procedures. Moreover, Rodgers thought experience in the hospital setting
    - 21 -
    was valuable for developing standard protocols because hospitals have “a certain way that you do
    pretty much everything, and it’s written, and the skills are verified and monitored pretty closely.”
    The District was looking for something similar.
    ¶ 89              Pryde and Meline also testified that the District wanted someone who could develop
    necessary competencies, train nurses, and periodically evaluate them for those competencies. (We
    note that “competencies” referred to a nurse’s ability to properly perform various clinical tasks on
    patients at a minimum skill level.) This was necessary because there was no clinical supervision
    of the nursing staff, and no training, to make sure they were able to perform all of the clinical
    components of public health nursing.
    ¶ 90              Pryde explained that because each division was going to have nurses and the agency
    was getting bigger, the nursing services manager would need to be able to supervise and evaluate
    all of the nurses in each division to ensure that the nurses were competent at their nursing functions
    and following best practices. This would require broad experience as it would include evaluating
    for competencies on tasks ranging from performing pelvic exams, to drawing blood, giving shots,
    and working with microscopes. Pryde testified that she also wanted the nursing services manager
    to be familiar with the (1) Occupational Safety and Health Act of 1970 (OSHA) (
    29 U.S.C. § 651
    et seq. (2018)) standards and (2) Health Insurance Portability and Accountability Act of 1996
    (HIPAA) (
    42 U.S.C. § 201
     et seq. (2018)). Additionally, the District was expanding lab services
    and needed someone to implement the Clinical Laboratory Improvement Amendments of 1988
    (CLIA) (
    42 U.S.C. § 201
     et seq. (2018)) standards, which included calibrating machines and
    training staff.
    ¶ 91              Pryde and Meline both believed that hospital experience was preferable because
    hospitals had the highest standards of care and were heavily regulated. Meline further explained
    - 22 -
    that nurses in hospitals were using clinical skills every day, while public health nurses—who
    performed mainly case management—may go months without giving an injection. He testified
    that hospital experience was “significantly” considered because the District “needed to solidify
    policies and evaluation criteria for competencies, quality assurance type activities to make sure,
    you know, that we’re following up and testing competencies and procedures on a regular basis.”
    To accomplish this, Meline testified that the “real world clinical experience, working with
    providers in multi-disciplinary teams kind of in a clinical setting was important” to him as a
    panelist.
    ¶ 92           In sum, the testimony showed that the District’s desired skillset for the nursing
    services manager position was primarily (1) writing standard operating procedures, (2) developing
    and performing competency assessments, and (3) experience managing, supervising, and training
    nurses.
    ¶ 93                                      i. Sylvia Link
    ¶ 94           In the fall and winter of 2005, the District interviewed Sylvia Link and Hunt, among
    others. Link’s résumé showed that she had bachelor’s and master’s degrees in nursing and a Ph.D.
    in “Educational Leadership, Administration, and Foundations.” Link began working as a nurse in
    1992, and also had many years of experience teaching nurses at various colleges and universities,
    where she provided various levels of nursing students with classroom, laboratory, and clinical
    instruction. Link also managed, supervised, and evaluated both nursing students and licensed
    nurses for several years. She had three years of experience managing licensed nurses in (1) a
    mental health unit and (2) a Veteran Affairs health care center, which was multidisciplinary.
    ¶ 95           Link’s interview notes reflected that the panel valued her knowledge of nursing
    competencies and practice standards, training in multiple disciplines, extensive background in
    - 23 -
    nursing education and evaluation, and experience developing policies and procedures. The
    interview notes further indicated that Link had experience with CLIA procedures. Meline testified
    he liked Link’s breadth of experience as a nurse both in clinical settings as well as teaching and
    supervisory experience. Meline further liked her quality assurance, competency testing, and
    assessment experience. Meline also liked the fact that she had a Ph.D. and had experience writing
    protocols.
    ¶ 96           Pryde remembered interviewing Link and believing she was the best candidate
    because “[s]he had a lot of experience doing the things we were looking for. The OSHA, the CLIA,
    the writing standard operating procedures, things like that, things that we needed to be—needed
    done.” “She had a lot of experience writing—writing standard operating standards, and she knew
    all kinds of stuff about CLIA.”
    ¶ 97           Hunt’s résumé showed that she joined the District in 1977. Hunt started in the
    Women, Infants, and Children program as a receptionist and later became a clerk typist. She got
    her RN in 1991 and began working in infectious diseases as a clinical nurse, which involved some
    lab work. In 1995, she moved to HealthWorks and worked as a case manager for three years,
    working with high-risk infants and families. In 1998, she earned her bachelor’s degree in nursing
    and moved to community health nursing. She was a case manager at Teen Parent Services, worked
    with the Illinois Breast and Cervical Cancer Program updating grants, and ran the Heart Smart for
    Women program, which focused on teaching low income and African American women to be
    more health conscious with diet and exercise. Hunt also began the lead program, a grant program
    she ran that required her to develop policies and procedures to comply with the grant. In 2002,
    Hunt received a master’s degree in public administration.
    ¶ 98           Hunt’s résumé further showed that from November 2003 to November 2004, she
    - 24 -
    was the program coordinator for community health nursing, in which she supervised, managed,
    and evaluated several nurses and some staff in the vision and hearing division. In that role, Hunt
    was on several committees that interviewed, hired, and fired personnel. For several months, first
    in 2004 and then again in 2005, Hunt was the interim director of nursing, which required her to be
    in charge of the community nursing and clinical services division, including the Illinois Breast and
    Cervical Cancer Program, clinical services, vision and hearing, and the community nursing
    division. In 2005, Hunt began teaching certified nursing assistant (CNA) students at Parkland
    College.
    ¶ 99           The interview notes explained that Hunt was marked down because she had no
    hospital experience, had only one year experience of supervising nurses, had not developed a
    quality control plan, and had limited experience with HIPAA and no experience with CLIA. Hunt
    also gave short, general, and nonspecific answers to questions and became argumentative when
    discussing why the nursing services manager position had changed.
    ¶ 100          Meline remembered Hunt had a long history working in various positions at the
    District. However, Meline noted that she had limited clinical experience, particularly outside of
    the public health context, especially compared to Link. Meline stated that the difference in ability
    to write policies and test competencies were also reasons Link was chosen over Hunt.
    ¶ 101          In January 2006, the District hired Link. Just 2½ months later, Link resigned from
    her position because her husband got a new job and her family had to relocate.
    ¶ 102                                     ii. Jamie Perry
    ¶ 103          In March 2006, the District posted substantially the same job opening for a nursing
    services manager, but this time specifically requested candidates have experience with OSHA,
    CLIA, and HIPAA. The posting did not state that hospital experience was necessary or preferred.
    - 25 -
    The District also added new requirements to the interview process because, according to Pryde,
    Link “wasn’t very good at writing.” Pryde testified that the District was happy with Link’s teaching
    “and getting the stuff down, but we actually needed written standard operating procedures, and so
    we put that in there to see if—you know, to make sure that somebody actually could write.” For
    the spring 2006 interviews, the District required applicants to perform two writing exercises and
    leave a voicemail that complied with HIPAA. One of the writing exercises was to write a protocol
    for giving an immunization of the candidate’s choice.
    ¶ 104          In May 2006, the District again interviewed Hunt and also Jamie Perry. Perry had
    been a staff nurse with the University of Illinois McKinley Health Center since 1995. Perry
    previously served as the director of an emergency department for 2½ years and as a nurse manager
    in an emergency department at a local hospital for two years. Before that, she was a head nurse
    and responsible for training and supervising nurses for 11 years.
    ¶ 105          Perry’s résumé showed that she had many years of experience (1) writing nursing
    standard practices, (2) training nurses, (3) supervising nurses, and (4) evaluating nurses’
    performance. She also had extensive administrative experience with OSHA and HIPAA. The
    interview panel noted that Perry had a broad knowledge base and a balance between clinical,
    trauma, and emergency experience and management. The panel believed Perry would be a good
    bridge between staff and management at the District.
    ¶ 106          Rogers remembered Perry’s interview “very clearly” “because she was such an
    outstanding candidate” and “impressed [him] a lot.” Specifically, Rogers was impressed by her
    relaxed presence in the interview and that she “exuded a lot of confidence.” Perry was professional
    and clear with her responses. Perry also had the background “on paper and in terms of what she
    discussed about the work that she had done that went down the list for me of these are the
    - 26 -
    characteristics that I’m looking for, this person has the experiences, the competence, and the
    training to do what it is that we’re trying to get done.” “What stood out for me was the breadth of
    environments that she had functioned in and the functions that she had carried out.”
    ¶ 107          Meline testified that Perry had a lot of experience writing policies, performing
    assessments, and determining nursing competency, which was what the District was looking for.
    “[Perry] had a couple of decades of nursing experience. She had a strong—very strong clinical
    nursing management background. She had worked at various clinical entities in the area. *** [S]he
    had a long history of clinical nursing and clinical nursing management again with policy writing,
    competency, assessments. She had, you know, great skills for that position as well.” “The breadth
    of experience, the managerial experience. [Perry] had several years of management experience in
    the nursing field, and just those experiences and again the clinical work from my perspective
    were—would make her a more valuable candidate [than Hunt and the other candidates] for the
    type of job function that we had in mind.”
    ¶ 108          The interview notes and materials showed that Hunt was marked down for a lack
    of management experience and clinical practice. She also performed poorly on the written portion
    of the interview, misspelling words and needing editing for style, content, and grammar. Hunt’s
    voicemail allegedly did not comply with HIPAA. By contrast, Perry’s writing portion had no errors
    and needed no correction.
    ¶ 109          Meline testified that Hunt had no experience writing policies, procedures, and
    competencies in a hospital or clinical setting. Regarding Hunt, Rogers remembered that she did
    not have any experience with risk management or policy development.
    ¶ 110          In June 2006, the District hired Perry for the nursing services manager position.
    ¶ 111                    b. Hiring of the Public Health Nurse II Position
    - 27 -
    ¶ 112          Also in June 2006, the District posted a job for public health nurse I and II.
    Witnesses for the District testified that they were looking for an APORS nurse and were
    interviewing for both positions at the same time. The purpose of the position was to follow up with
    infants who had spent time in neonatal intensive care by conducting home visits and performing
    physical assessments of infants and children. Hunt asked the person in charge of collecting
    applications to use the résumé she had just submitted for the June 2006 management position to
    apply for this position.
    ¶ 113          Cathy Ito testified she was the program coordinator for the maternal child health
    division. Ito had worked at a hospital in obstetrics for two years before coming to the District,
    where she worked as a case manager for DCFS children and APORS for several years before
    becoming a program coordinator. She participated in the interviews for the public health nurse I
    and II positions available in the summer and fall of 2006.
    ¶ 114          Ito considered hospital experience important because that “experience *** help[s]
    you to identify some of the very subtle signs and symptoms, and so that is very important.” Ito
    explained, “[T]hat kind of experience you don’t get it from books, you have to learn like in the—
    in the kind of acute unit to really—really learn from that.” Ito believed APORS nurses in hospitals
    had experience that would help parents to communicate with doctors. If a nurse did not have
    hospital experience dealing with acute care, Ito believed that would make it harder for an APORS
    nurse to perform well at public health. “If you only have Public Health without acute unit
    experience, that will hinder some of the assessment skills.”
    ¶ 115          In June 2006, the District interviewed just one candidate, Ellen Weise, who had 19
    years of experience working with high-risk infants in a neonatal intensive care unit (NICU). She
    also had experience teaching and educating parents about how to care for themselves and infants
    - 28 -
    and about the developmental needs for neonatal infants. Meline testified that he found important
    Weise’s 8 to 10 years of experience in perinatal care, postpartum care, and emergency NICU
    because the APORS nurse would deal with high-risk infants. Weise was offered the position of a
    public health nurse II even though she interviewed for a public health nurse I because of her level
    of experience.
    ¶ 116            Weise accepted the position but left the District after just a few of months to return
    to hospital work.
    ¶ 117            In August 2006, the District posted another job vacancy for the same public health
    nurse II position. In addition to a panel interview with standard questions, the District again had
    the candidates perform a writing test. The District interviewed Hunt and Andrea Taylor.
    ¶ 118            Taylor was currently working as a public health nurse I with the District. The
    interviewers noted that Taylor had very applicable work experience due to her pediatric home
    health experience working with medially and developmentally at-risk children. She interviewed
    well and had over 10 years of experience in acute, pediatric hospital settings. She also had strong
    nursing technique and assessment skills. Ito testified that Taylor was working with a pediatrician
    at the District when she was interviewed and, in that role, was performing both clinical services
    and home visits.
    ¶ 119            Hunt was not highly thought of because she had no clinical pediatric or high-risk
    medical experience and no applicable clinical experience. Hunt lacked acute pediatric training
    compared to the other applicants. Ito did not recall if or how much experience Hunt had with
    APORS but knew both Weise and Taylor had much more experience, as well as hospital
    experience. It was Hunt’s lack of “acute unit experience” that made her a less qualified candidate.
    ¶ 120                                c. Other Relevant Testimony
    - 29 -
    ¶ 121                                     i. Larry Rogers
    ¶ 122          Rogers testified that the administrator of the District in 2006 was Vito Palazzolo.
    Rogers reported directly to Palazzolo and was in meetings with him weekly. Rogers described
    Palazzolo’s “style of management was terror *** if you keep people in enough fear and you make
    them afraid of you, you will get what you want.” Rogers testified that he left his job because he
    was experiencing adverse health consequences resulting from the stress of working with Palazzolo
    every day.
    ¶ 123          Rogers testified that Palazzolo was hostile towards the community nursing staff,
    and he opined that Palazzolo would have liked Hunt to be fired but he never asked Rogers to do
    so. Hunt “was one of the most visible in terms of her opinion, and assertiveness is why I would
    think” that Palazzolo wanted Hunt fired. “[I]f Vito had a hit list, she would have probably made
    the top ten.” Rogers denied hearing Palazzolo make racially motivated statements about Hunt.
    ¶ 124                                    ii. Patricia Hunt
    ¶ 125          In rebuttal, Hunt testified about her work experience in the areas valued by the
    interviewers—namely, evaluating nursing competencies and compliance with OSHA, CLIA, and
    HIPAA. Hunt maintained that she worked with prior directors of nursing on “develop[ing] the
    proficiencies for the competency skills test” used in hiring nurses. She further maintained that she
    did chart reviews to make sure nurses were keeping correct records and frequently attended
    trainings through the Illinois Department of Public Health. Hunt also testified that she was trained
    in CLIA and tested for competencies on related lab work. She then implemented that training when
    working in the STD division. She updated the policies and procedures for the lead program, which
    she managed.
    ¶ 126          Hunt testified that the nursing services manager position was actually lower,
    - 30 -
    organizationally, than the director of nursing position she twice performed for the District. Hunt
    maintained that she had actually performed all of the job functions of the nursing services manager
    at the District, which no other candidate had done.
    ¶ 127          Regarding the APORS nurse (public health nurse II) position, Hunt testified at
    length about the diversity of her experience handling APORS cases as well as those similar to
    APORS, like pregnant teens, STD clients, and the elderly. She believed her experience actually
    performing the public health job was more valuable than hospital experience because hospital
    nurses only dealt with newborns and did not follow infants as they grew older. (Hunt called
    Charlene Stevens who testified to substantially the same.)
    ¶ 128          Hunt believed she was discriminated against based on race because Staci Rossman
    told Hunt that the District administrator said Hunt would not get a promotion no matter what she
    applied for. Hunt’s experience of applying for positions she was clearly qualified for and not being
    hired lined up with that statement. Further, she had actually worked as the director of nursing, she
    had held every nursing position in the District, and she had performed all of the tasks listed in the
    job descriptions. She also commented that the District had a long history of hiring people directly
    out of college, like Meline, among others, and promoting them up with minimal qualifications and
    limited experience, again like Meline.
    ¶ 129                                    iii. Charlene Stevens
    ¶ 130          Stevens testified that she worked at the District as a community health nurse for
    several years and had performed APORS work. Before that, she worked in a hospital setting.
    Stevens agreed with Hunt that experience working with APORS as a nurse in a hospital was not
    very valuable because those nurses only dealt with newborns while public health nurses followed
    their APORS children up to age two. Stevens further testified that the District did not have periodic
    - 31 -
    evaluations, which she found surprising because, in the hospital setting, Stevens was repeatedly
    and periodically evaluated on competencies.
    ¶ 131                                     iv. Julie Pryde
    ¶ 132          Pryde testified that the yearly performance evaluations of employees did not test
    for skills or competencies. Instead, job performance related to behavior at work, such as timeliness
    and getting along with others.
    ¶ 133                                   2. The ALJ’s ROD
    ¶ 134          In February 2015, the ALJ entered a written ROD finding Hunt had failed to
    establish a prima facie case of racial discrimination in failure to promote. Specifically, the ALJ
    looked extensively at the resumes, interview notes, and scores entered in the record and compared
    Hunt to the applicants who had been awarded the positions. The ALJ found that Hunt did not have
    the necessary five years of supervisory experience required for the nursing services manager
    position. Further, Link and Perry had far more supervising experience and clinical experience.
    Because Hunt did not establish that she was the most qualified applicant, she did not show race
    discrimination.
    ¶ 135          The ALJ further wrote the following:
    “Complainant, though, notes that she was qualified for the Nursing Services
    Manager position because she served as Respondent’s Interim Director of Nursing
    for a period of months, as well as served in a Coordinator’s position that called for
    some supervision of nurses as well. *** However, Respondent’s witnesses
    explained that: (1) the Nursing Services Manager was going to be performing
    essentially new duties that had not been performed before that called for the drafting
    and implementation of nursing protocols and procedures, as well as the continual
    - 32 -
    testing of Respondent’s nurses as to such protocols and procedures to ensure that
    all nurses were performing in a competent manner; and (2) the performance
    evaluations that had been performed by the Director of Nurses did not essentially
    test nurses on their competency to perform their nursing skills on an ongoing basis.”
    The ALJ noted that even Hunt’s witness, Stevens, testified about the lack of competency
    evaluations.
    ¶ 136          Regarding the public health nurse II position, the ALJ agreed that Hunt made a
    prima facie case that she was qualified for the position and white applicants were selected over
    her. However, the ALJ believed the District had set forth a legitimate, nondiscriminatory reason
    for hiring Weise and Taylor—namely, they were more qualified. The résumés and interviews
    demonstrated that Weise and Taylor were more qualified for the position, and Hunt did not present
    any evidence of pretext.
    ¶ 137          The ALJ recommended that Hunt’s claim be dismissed.
    ¶ 138                                 3. The Remand Order
    ¶ 139          Hunt filed written exceptions to the ALJ’s ROD, and the District filed a response
    thereto. The Commission agreed to review the case.
    ¶ 140          In January 2017, the Commission reviewed the case. The minutes of that meeting,
    approved March 14, 2017, indicated that the panel (Fakroddin, Hartman, and Gash) voted to reject
    the ALJ’s ROD and remand the case for a determination of Hunt’s damages.
    ¶ 141          In May 2019, the Commission issued its remand order, signed by Fakroddin,
    Hartman, and Gash, indicating that the commissioners had voted during their terms. The
    Commission, like the ALJ, summarized the résumés and interview notes of Hunt and the people
    hired for each position: Link, Perry, Weise, and Taylor. The Commission pointed out that the
    - 33 -
    District was very critical of Hunt’s interviews, writing samples, and lack of experience.
    Meanwhile, the District praised the other applicants on these same metrics.
    ¶ 142          The Commission rejected the ALJ’s findings that Hunt failed to establish (1) a
    prima facie case of race discrimination for the nursing services manager position and (2) the
    qualifications rationale was pretext for racial discrimination.
    ¶ 143          The Commission noted that in its ROD, the ALJ stated that Hunt needed to
    demonstrate that her qualifications “were at least ‘not inferior’ ” to those of the successful
    applicants. The Commission rejected that view and wrote the following:
    “However, the Commission does not agree with ALJ Robinson’s
    assessment of the improper application of the McDonnell Douglass [sic] standard
    establishing a prima facie case of race discrimination. Here, the Commission
    determines that the Complainant did, in fact, establish a prima facie case of race
    discrimination. In assessing the Complainant’s long tenure with the Respondent,
    the Commission finds that the Complainant was more than qualified for the Nursing
    Services Manager position, as well as the Public Health Nurse II role. For example,
    the Commission has examined the Complainant’s history with the Respondent and
    learned that during her tenure with the Respondent, the Complainant achieved great
    academic success by earning her RN license in May 1991, her bachelor’s degree in
    Nursing in 1998, and a master’s degree in Public Administration in 2002.
    During these years, the Complainant handled various nursing-related
    activities, including, but not limited to, service as a case manager with the children
    in the Adverse Pregnancy Outcome Reporting System (‘APORS’) where she made
    periodic visits to the homes of high-risk infants; service as a Public Health Nurse
    - 34 -
    in the Community Health Nursing Department where she made home visits to
    elderly residents in an effort to assist them in remaining in their homes; handling
    additional duties in the Heart Smart for Women Program, Illinois Breast and
    Cervical Cancer Program, and the Lead Program. In addition to obtaining academic
    success, the Complainant also became a Teen Parent Services Case Manager, which
    required that she case manage pregnant teens and teen parents, as well as conduct
    workshops and home visit.”
    ¶ 144         The Commission next addressed and rejected the ALJ’s finding that the District
    provided a legitimate nondiscriminatory reason for not promoting Hunt—namely, that the District
    wanted to hire the most qualified candidate, and Hunt was not the most qualified.
    “Pursuant to Complainant’s history with the Respondent, and the various academic
    degrees she attained during her tenure, coupled with the variety of experience and
    roles she successfully undertook during her time with the Respondent, many of
    which were delineated in the posted job vacancy notices the Respondent posted for
    the Nursing Services Manager and Public Health Nurse II positions, the
    Commission concludes that the Complainant was the most qualified candidate for
    these positions, and the Respondent electing not to hire the Complainant for these
    employment opportunities based on the reason articulated was pretext for race
    discrimination.”
    ¶ 145         After finding in favor of Hunt, the Commission remanded the case for the ALJ to
    determine damages.
    ¶ 146                              4. Subsequent Proceedings
    ¶ 147         Just as in the demotion case, on remand in the failure to promote case, the ALJ
    - 35 -
    issued a supplemental ROD questioning the commissioners’ authority to enter the remand order.
    Likewise, in January 2020, the Commission sua sponte entered a nearly identical order vacating
    the ALJ’s supplemental ROD, reaffirming its remand order, and ordering the ALJ to determine
    damages.
    ¶ 148          In February 2020, the ALJ entered a second supplemental ROD awarding Hunt
    $40,987 in back wages, $28,275 in attorney fees, and $2822.06 in costs. Because neither party
    filed any exceptions to the second supplemental ROD, the Commission sent a notice in June 2020,
    informing the parties that the second supplemental ROD had become the order of the Commission.
    ¶ 149          The District then sought direct administrative review of both cases in this court.
    ¶ 150                                    III. ANALYSIS
    ¶ 151          The State argues that this court lacks jurisdiction to review the Commission’s
    orders because the District did not exhaust its administrative remedies. Alternatively, the State
    argues that the Commission’s findings were not against the manifest weight of the evidence.
    ¶ 152          The District, meanwhile, argues that the Commission’s remand orders are void
    because they bear the signatures of commissioners whose terms had expired when the orders were
    issued. In the alternative, the District contends the Commission’s findings were against the
    manifest weight of the evidence in each case because Hunt failed to (1) establish a prima facie
    case of race discrimination and (2) demonstrate that the District’s legitimate, nondiscriminatory
    reasons for taking actions against Hunt were a pretext for race discrimination.
    ¶ 153          We address each argument in turn and conclude as follows: (1) the State has not
    demonstrated that the District failed to exhaust its administrative remedies, (2) the Commission’s
    remand orders were valid, (3) the Commission’s finding of race discrimination in the demotion
    case was not against the manifest weight of the evidence, and (4) the Commission’s finding in the
    - 36 -
    failure to promote case was against the manifest weight of the evidence.
    ¶ 154                               A. Exhaustion of Remedies
    ¶ 155          The State argues that the District failed to exhaust its administrative remedies by
    not filing exceptions to the ALJ’s damages awards. It is well settled that, generally, a party may
    not seek judicial review of an administrative decision “without first pursuing all available
    administrative remedies.” Goral v. Dart, 
    2020 IL 125085
    , ¶ 37 (citing Castaneda v. Illinois Human
    Rights Comm’n, 
    132 Ill. 2d 304
    , 308, 
    547 N.E.2d 437
    , 439 (1989)). The State claims the District
    was required to file exceptions to both the liability findings (the ALJ’s original RODs) and the
    damages awards (the second supplemental RODs after remand). However, the District filed
    exceptions only to the former and not the latter. Because the Illinois Human Rights Act (Act) (775
    ILCS 5/1-101 et seq. (West 2018)) and the Commission’s procedural regulations contained in the
    Illinois Administrative Code (see 56 Ill. Adm. Code 5300) say that if no exceptions are filed, then
    the decision is not subject to review, the State asserts that the District’s failure to file any
    exceptions to the damages awards means administrative remedies were not exhausted.
    ¶ 156          We disagree. The Act and the associated regulations demonstrate that exceptions
    were not required to preserve earlier adjudicated liability findings after the ALJ’s supplemental
    orders on damages following remand. Further, the Act and regulations do not provide for a way to
    challenge the Commission’s findings as to liability only. And the purposes of the exhaustion
    requirement are not served by requiring a party to file exceptions in this case, as demonstrated by
    analogous situations in civil practice generally.
    ¶ 157          First, the Act and regulations do not support the State’s position. True, both the Act
    and regulations say that if a party does not file exceptions to an ALJ’s ROD, then that ROD shall
    become the decision of the Commission without further review. 775 ILCS 5/8A-103(A) (West
    - 37 -
    2018); 56 Ill. Adm. Code 5300.910 (1996). However, the regulations also provide for limited
    remand proceedings (56 Ill. Adm. Code 5300.1040 (1985)) and the filing of responses to
    exceptions (56 Ill. Adm. Code 5300.930 (1992)), as does the Act (see 775 ILCS 5/8A-103(B)
    (West 2018)).
    ¶ 158           Paragraph (B) of section 8A-103 of the Act provides that a party may file responses
    to exceptions within 21 days. Id.; 56 Ill. Adm. Code 5300.930 (1992). Paragraph (E) then provides
    that the Commission shall consider the ALJ’s ROD, any exceptions, and any responses thereto.
    775 ILCS 5/8A-103(E) (West 2018). Accordingly, the filing of a response may be sufficient to
    preserve an issue for appellate review. See Williamson v. Asher, 
    2013 IL App (1st) 122038
    , ¶ 23,
    
    993 N.E.2d 967
     (concluding the plaintiff preserved an issue for review by raising it in her response
    brief before the trial court); see also Huang v. Brenson, 
    2014 IL App (1st) 123231
    , ¶ 22, 
    7 N.E.3d 729
     (“[Plaintiff’s] responsive briefing [in the trial court] was sufficient to preserve the issue for
    our review.”); Ivey v. Transunion Rental Screening Solutions, Inc., 
    2021 IL App (1st) 200894
    ,
    ¶ 60.
    ¶ 159           Section 1040 of the regulations, providing for remands to an ALJ, further supports
    our conclusion. That section provides that the Commission may (1) remand a case, in part, to an
    ALJ and (2) determine the scope of the remand proceeding. See 56 Ill. Adm. Code 5300.1040
    (1985) (stating if a remand is deemed necessary, the Commission “shall specify the nature and
    scope of the proceedings to be had”). The ALJ then must conduct a further hearing in accordance
    with the Act (775 ILCS 5/8A-103(D) (West 2018)) and the regulations (56 Ill. Adm. Code
    5300.1040 (1985)). The exception requirement is likewise applicable on remand. 775 ILCS
    5/8A-103(D) (West 2018).
    ¶ 160           Here, because the ALJ originally issued RODs finding in favor of the District, the
    - 38 -
    District had no reason to file exceptions. However, after Hunt filed exceptions, the District filed
    responses to those exceptions as provided in the Act and implementing regulations. 
    Id.
     § 8A-
    103(B). The District’s written responses contain all of the same arguments it now makes on appeal
    to this court. The Commission agreed to review the RODs and heard oral arguments from the
    parties on them. The Commission then reversed the ALJ’s findings, found in favor of Hunt on the
    issue of liability, and remanded the cases to the ALJ for the limited purpose of determining
    damages.
    ¶ 161          The Act makes clear that the District could have filed an application for rehearing,
    but it was not required to do so in order to exhaust its remedies. See id. § 8A-103(F)(1) (“The
    failure to file an application for rehearing shall not be considered a failure to exhaust administrative
    remedies.”). On remand, the ALJ was not free to reexamine the Commission’s liability findings
    because the Commission had limited the scope of the remand proceedings to determining damages.
    Indeed, when the ALJ did revisit the issue of liability and the Commission’s authority to enter its
    remand orders, the Commission sua sponte vacated the ALJ’s supplemental RODs because they
    were not authorized by the remand orders.
    ¶ 162          When the ALJ issued its second supplemental RODs on damages, the District was
    not required to reraise the issue of liability by filing exceptions despite not having any complaints
    about the damages determinations. Had the District attempted to do so, the Commission could
    have and should have rightly declined to consider the issue of liability because that issue had
    already been decided. Instead, the District had two options for challenging the Commission’s
    liability findings against it. First, the District could have asked for a rehearing of the Commission’s
    earlier remand orders, which was not required to exhaust its remedies. Second, it could have sought
    judicial review in this court but only after the damages awards were entered; the District could not
    - 39 -
    have sought judicial review of the liability findings and remand orders when the Commission
    entered them because they were not final orders. The District chose the second option and sought
    judicial review once the Commission entered final orders. The District is not barred on appeal from
    raising the same arguments it raised in its responses to Hunt’s exceptions to the ALJ’s RODs
    finding in the District’s favor.
    ¶ 163           This result becomes immediately clear when one considers the inverse of the
    circumstances in this case. Suppose the ALJ had initially found liability in favor of Hunt. In that
    case, it would have entered an ROD setting forth its findings as to liability and damages. Suppose
    further that the District filed exceptions and Hunt filed responses. If the Commission reversed the
    ALJ and found in favor of the District, Hunt could not then file exceptions to the Commission’s
    decision; exceptions can only be filed against an ALJ’s findings. See id. § 8A-103(A). And, by
    statute, Hunt would not be required to seek rehearing. Id. § 8A-103(F)(1). In this circumstance, it
    would be absurd to suggest that Hunt could not, on appeal, make the same arguments she made to
    the Commission merely because she did not file any exceptions to the ALJ’s ROD in Hunt’s favor.
    ¶ 164           Indeed, many cases follow this fact pattern. See, e.g., Irick v. Human Rights
    Comm’n, 
    311 Ill. App. 3d 929
    , 933-34, 
    726 N.E.2d 167
    , 171 (2000) (ALJ recommended finding
    for the employee and set damages; the Commission reversed, and the employee appealed); Clark
    v. Human Rights Comm’n, 
    312 Ill. App. 3d 582
    , 586, 
    728 N.E.2d 582
    , 586 (2000) (same); Milan
    v. Human Rights Comm’n, 
    169 Ill. App. 3d 979
    , 982-83, 
    523 N.E.2d 1155
    , 1157-58 (1988) (same).
    ¶ 165           To the extent the State claims exceptions to damages findings after remand orders
    present a unique situation, we disagree. For example, although exhaustion was not raised as an
    issue, several other cases follow the fact pattern in this case. Chas. A. Stevens & Co. v. Human
    Rights Comm’n, 
    196 Ill. App. 3d 748
    , 753, 
    554 N.E.2d 976
    , 979 (1990) (Commission reversed and
    - 40 -
    remanded for a damages hearing and then affirmed the damages award); Sangamon County
    Sheriff’s Department v. Illinois Human Rights Comm’n, 
    375 Ill. App. 3d 834
    , 841-42, 
    875 N.E.2d 10
    , 16 (2007) (same); All Purpose Nursing Service v. Human Rights Comm’n, 
    205 Ill. App. 3d 816
    , 821-23, 
    563 N.E.2d 844
    , 847-48 (1990) (same); Warren v. Illinois Human Rights Comm’n,
    
    2021 IL App (5th) 200289-U
    , ¶¶ 16, 21, 24-25 (oddly similar fact pattern to the one in this case);
    see also Pinnacle Ltd. Partnership v. Human Rights Comm’n, 
    354 Ill. App. 3d 819
    , 825-26, 
    820 N.E.2d 1206
    , 1211-12 (2004) (the Commission reversed the ALJ’s liability finding, the employer
    appealed, and on appeal, this court did not mention damages at any point in its opinion). The
    prevalence of these cases suggests that there is nothing unique or different about cases that result
    in remands instead of outright reversals. If exceptions to the damages awards were required as the
    State claims, we would expect to have seen a court of review addressing that issue before now.
    ¶ 166          By comparison to civil cases, the reasons why the District did not have to file an
    exception are well established. In civil cases, making an argument in a response brief submitted to
    the trial court is sufficient to preserve it for review. See, e.g., Huang, 
    2014 IL App (1st) 123231
    ,
    ¶ 22. And when a trial court enters summary judgment on liability and then conducts a jury trial
    on damages, a posttrial motion is not required to preserve the issues raised in the summary
    judgment proceedings. Mohn v. Posegate, 
    184 Ill. 2d 540
    , 547, 
    705 N.E.2d 78
    , 81 (1998) (“[A]
    party need not raise in a post-trial motion any issue concerning the pretrial entry of summary
    judgment as to part of a cause of action in order to preserve the issue for review.”). Because the
    issues raised at summary judgment are purely legal and are fully considered by the trial court,
    nothing about the damages proceedings affects the court’s prior analysis on liability. 
    Id. at 546
    .
    Accordingly, the only thing preventing the losing party from appealing is the lack of a final order.
    Such is the case here.
    - 41 -
    ¶ 167          And this conclusion makes sense. The purposes of the exhaustion requirement have
    been fulfilled when, as here, the Commission (1) makes a finding based upon the arguments of
    both the parties and the recommendations of the ALJ as to the issue of liability and (2) remands
    the case for the limited purpose of determining the separate issue of damages. In Castaneda v.
    Illinois Human Rights Comm’n, 
    132 Ill. 2d 304
    , 308, 
    547 N.E.2d 437
    , 439 (1989), the Illinois
    Supreme Court wrote the following:
    “Requiring the exhaustion of remedies allows the administrative agency to fully
    develop and consider the facts of the cause before it; it allows the agency to utilize
    its expertise; and it allows the aggrieved party to ultimately succeed before the
    agency, making judicial review unnecessary. [Citations.] The doctrine also helps
    protect agency processes from impairment by avoidable interruptions, allows the
    agency to correct its own errors, and conserves valuable judicial time by avoiding
    piecemeal appeals.”
    ¶ 168          Here, the District raised all of the arguments in support of a finding in its favor
    before both the ALJ and the Commission. Accordingly, the Commission had the opportunity to
    fully consider those arguments, apply its expertise to the case, and correct any mistakes by the
    ALJ. And the Commission did just that, reversing the findings of the ALJ because they were
    against the manifest weight of the evidence and remanding to the ALJ to consider the separate
    issue of damages for the first time. The damages proceedings did not have any effect on the liability
    finding, nor could they. When the ALJ revisited liability, the Commission sua sponte vacated the
    ALJ’s orders, examined its prior remand order, and reaffirmed that order, again remanding the
    case for damages awards.
    ¶ 169          The purposes of the exhaustion requirement would be defeated if the District and
    - 42 -
    other similarly situated litigants before the Commission were required to reassert arguments
    pertaining to liability by filing exceptions to a damages award that was entered after remand from
    an adverse liability finding by a Commission that rejected those same arguments in the first place.
    Such a requirement would extend litigation and impose greater costs by forcing the agency to
    spend valuable resources relitigating issues already decided by the same panel of commissioners
    that entered the remand order even though the party filing the exceptions takes no issue with the
    damages proceedings and would not otherwise seek further agency review.
    ¶ 170           The proceedings in this case have already taken years, and requiring the filing of
    exceptions in these circumstances would extend them even further. No justification for such a
    requirement exists, considering that the District takes no issue with the damages proceedings.
    ¶ 171           This court would not tolerate a litigant who, after a remand for further limited
    proceedings, attempted to raise issues already decided regardless of whether that party filed a
    petition for rehearing earlier.
    ¶ 172           Accordingly, we conclude that the District exhausted its remedies as to the liability
    determination by timely filing responses to Hunt’s exceptions with the Commission.
    ¶ 173           To be clear, the District is barred from challenging anything related to damages.
    However, the District does not raise any issues about damages.
    ¶ 174                  B. The Validity of the Commission’s Remand Orders
    ¶ 175           The District argues that the Commission lacked the authority to enter the 2019
    remand orders because they were signed by commissioners whose terms had expired at the time
    the orders were signed. Even assuming the District were correct (a proposition we highly doubt
    but need not consider), the Commission reaffirmed its prior remand orders in January 2020.
    ¶ 176           “While it is a jurisdictional requirement that three commissioners form a panel to
    - 43 -
    hear oral arguments and a majority of that panel approve the resulting order, the writing and filing
    of the Commission’s order is a ministerial act and does not impact the jurisdictional validity of the
    Commission’s ruling.” Dig Right In Landscaping v. Illinois Workers’ Compensation Comm’n,
    
    2014 IL App (1st) 130410WC
    , ¶ 25, 
    16 N.E.3d 739
     (citing Zeigler v. Industrial Comm’n, 
    51 Ill. 2d 137
    , 142, 
    281 N.E.2d 342
    , 345 (1972)); see also Zeigler, 
    51 Ill. 2d at 143
     (“[T]here is no reason
    why these acts must be performed by a Commission composed of the same members.”)).
    ¶ 177          Here, the record in each case demonstrates that the panel of the Commission that
    struck the ALJ’s supplemental RODs and reaffirmed the original panels’ votes and remand orders
    made those determinations while those commissioners were duly appointed. The District does not
    challenge the authority of the commissioners who signed the second remand orders to enter those
    orders. Nor does the District challenge the authority of the original commissioners who actually
    voted to reject the ALJ’s RODs and remand the cases for damages proceedings. Accordingly, we
    conclude that the Commission’s orders finding in favor of Hunt and against the District were valid.
    ¶ 178          C. Whether the Commission’s Liability Findings Were Against the Manifest
    Weight of the Evidence
    ¶ 179                                 1. The Applicable Law
    ¶ 180                               a. The Standard of Review
    ¶ 181          When reviewing decisions from the Commission, “the reviewing court examines
    the actual determination of the Commission as if the Commission were the original fact finder.”
    (Internal quotation marks omitted.) Pinnacle Ltd. Partnership, 
    354 Ill. App. 3d at 828
    . “[O]ur
    review of the Commission’s decision is limited to determining whether it was against the manifest
    weight of the evidence.” Sangamon County Sheriff’s Department v. Illinois Human Rights
    Comm’n, 
    233 Ill. 2d 125
    , 142, 
    908 N.E.2d 39
    , 48 (2009). A finding is against the manifest weight
    of the evidence if no rational trier of fact could have agreed with the agency’s decision (Wal-Mart
    - 44 -
    Stores, Inc. v. Human Rights Comm’n, 
    307 Ill. App. 3d 264
    , 267, 
    717 N.E.2d 552
    , 554 (1999)) or
    the opposite conclusion is clearly evident (MIFAB, Inc. v. Illinois Human Rights Comm’n, 
    2020 IL App (1st) 181098
    , ¶ 40, 
    164 N.E.3d 1252
    ). “ ‘If the record contains any evidence supporting
    the Commission’s decision, we must sustain the decision on review.’ ” Sangamon County Sheriff’s
    Department, 
    233 Ill. 2d at 142
     (quoting Pinnacle Ltd. Partnership, 
    354 Ill. App. 3d at 828
    ).
    ¶ 182                          b. Reviewing Discrimination Claims
    ¶ 183          Illinois courts have accepted the three-part analysis set forth in McDonnell Douglas
    Corp. v. Green, 
    411 U.S. 792
     (1973), for establishing discrimination claims. Zaderaka v. Illinois
    Human Rights Comm’n, 
    131 Ill. 2d 172
    , 178-79, 
    545 N.E.2d 684
    , 687 (1989). The Illinois Supreme
    Court set out that analysis as follows:
    “First, plaintiff must establish by a preponderance of the evidence a prima facie
    case of unlawful discrimination. If a prima facie case is established, a rebuttable
    presumption arises that the employer unlawfully discriminated against plaintiff.
    Second, to rebut the presumption, the employer must articulate, not prove [citation],
    a legitimate, nondiscriminatory reason for its decision.
    Finally, if the employer carries its burden of production, the presumption of
    unlawful discrimination falls and plaintiff must then prove by a preponderance of
    the evidence that the employer’s articulated reason was not its true reason, but was
    instead a pretext for unlawful discrimination.” 
    Id.
    ¶ 184          “Illinois courts have found it appropriate to examine federal decisions when
    construing the Act.” Sangamon County Sheriff’s Department, 
    233 Ill. 2d at 138
     (finding it not
    appropriate in that case).
    ¶ 185                                     2. The Demotion Case
    - 45 -
    ¶ 186          The District argues that Hunt failed to establish a prima facie case because
    McKinzie was not a similarly situated employee. The District asserts that McKinzie and Hunt were
    in different divisions being supervised by different people performing significantly different
    functions. It further contends that their employment actions cannot be compared because they
    occurred 18 months apart. We disagree.
    ¶ 187                                 a. The Applicable Law
    ¶ 188          First, the employee must establish a prima facie case of unlawful discrimination.
    Zaderaka, 
    131 Ill. 2d at 178-79
    . To do so, the employee must establish by a preponderance of the
    evidence that (1) she is a member of a protected class, (2) she was meeting her employer’s
    legitimate business expectations, (3) she suffered an adverse employment action, and (4) the
    employer treated similarly situated employees outside of the class more favorably. Owens v.
    Department of Human Rights, 
    403 Ill. App. 3d 899
    , 919, 
    936 N.E.2d 623
    , 640 (2010). If the
    employee establishes a prima facie case, a rebuttable presumption arises that the employer
    unlawfully discriminated against the plaintiff. Zaderaka, 
    131 Ill. 2d at 179
    .
    ¶ 189          Second, to rebut that presumption, the employer must articulate a legitimate,
    nondiscriminatory reason for its decision. 
    Id.
     “The employer has only the burden of production,
    not the burden of persuasion on this element.” Sola v. Human Rights Comm’n, 
    316 Ill. App. 3d 528
    , 537, 
    736 N.E.2d 1150
    , 1157 (2000).
    ¶ 190          Third, if the employer articulates such a reason, the presumption of discrimination
    disappears, and the employee must prove by a preponderance of the evidence that the employer’s
    reason was untrue and was a pretext for discrimination. Zaderaka, 
    131 Ill. 2d at 179
    . The burden
    of proving that the employer unlawfully discriminated against the petitioner remains with the
    petitioner at all times. 
    Id.
     “The fact finder’s disbelief of the reasons put forward by the employer
    - 46 -
    may, together with the elements of the prima facie case, suffice to show intentional
    discrimination.” Wal-Mart Stores, Inc., 
    307 Ill. App. 3d at
    270 (citing St. Mary’s Honor Center v.
    Hicks, 
    509 U.S. 502
    , 511 (1993)).
    ¶ 191          The Second District recently set forth the definitive word on when an employee is
    similarly situated in Lau v. Abbott Laboratories, 
    2019 IL App (2d) 180456
    , ¶ 46, 
    127 N.E.3d 1056
    ,
    in which it wrote the following:
    “The similarly-situated analysis calls for a flexible, common-sense examination of
    all relevant factors. [Citation.]
    There must be enough common factors…to allow for a meaningful
    comparison in order to divine whether intentional discrimination was at
    play. [Citation.] *** In the usual case a plaintiff must at least show that the
    comparators (1) dealt with the same supervisor, (2) were subject to the same
    standards, and (3) engaged in similar conduct without such differentiating
    or mitigating circumstances as would distinguish their conduct or the
    employer’s treatment of them. [Citation.] This is not a magic formula,
    however, and the similarly-situated inquiry should not devolve into a
    mechanical, one-to-one mapping between employees. [Citation.]
    Whether a comparator is similarly situated is usually a question for the fact-finder
    ***.” (Internal quotation marks omitted.) 
    Id.
    ¶ 192                b. The Evidence Supporting the Commission’s Finding
    ¶ 193          The District argues that Commission’s finding that McKinzie was a similarly
    situated comparator was against the manifest weight of the evidence. The District asserts McKinzie
    and Hunt were not supervised by the same person. Further, McKinzie was reclassified in July 2003
    - 47 -
    whereas Hunt was demoted in November 2004. We disagree.
    ¶ 194           McKinzie testified that King was her direct supervisor at some point in 2003 or
    2004. Similarly, Hunt was frequently directly supervised by King. Further, although the timing
    was spread out, King was still the administrator during that period and made the decisions with
    respect to each employee after conferring with their division director. Additionally, both were
    performing similar work.
    ¶ 195           McKinzie was not demoted to her prior position in July 2003 because the District
    did not have the public health nurse I and II designations; it only had “public health nurse,” and
    McKinzie was classified as one. Instead, McKinzie was reclassified as a public health nurse II, a
    higher position, because her workload increased. When Hunt was demoted in November 2004, she
    was performing job duties similar to the ones McKinzie was performing after her reclassification
    in July 2003. Just like McKinzie, Hunt’s “demotion” was primarily about title and not about job
    responsibilities.
    ¶ 196           Hunt testified that she continued to perform all of the coordinator duties even after
    her November 2004 demotion. However, unlike McKinzie, Hunt did receive a decrease in salary
    and was returned back to her prior job title, public health nurse I, rather than to the job title that
    actually described the duties and responsibilities she was then performing, which, as the
    Commission found, amounted to a public health nurse II. Accordingly, McKinzie was a proper
    comparator and the Commission’s finding was not against the manifest weight of the evidence.
    ¶ 197           The Commission identified the District’s justification for demoting Hunt as cost
    savings and reorganization. True, by cutting Hunt’s salary the District saved money. But the same
    is true any time an employer decreases an employee’s salary. Cost savings, without more, is not a
    per se legitimate nondiscriminatory motivation.
    - 48 -
    ¶ 198          Importantly, Hunt testified that she continued to perform all of the same duties she
    performed as program coordinator. Accordingly, the Commission could have concluded that the
    District’s decision to reduce Hunt’s salary was not motivated by a desire to decrease costs by
    eliminating redundancies.
    ¶ 199          The District argues that Hunt needed to do more than prove the reason for demoting
    her was pretextual. However, it is well settled that a fact finder may rely on the prima facie case
    and the evidence of pretext to find intentional discrimination. Wal-Mart Stores, Inc., 
    307 Ill. App. 3d at 270
    . The same is true here. Because Hunt proved (1) her prima facie case and (2) that the
    elimination of her position was a pretext, the Commission was free to infer that race discrimination
    was a motivating factor in the decision.
    ¶ 200                            3. The Failure To Promote Case
    ¶ 201          The District argues the Commission erred by finding (1) Hunt was the most
    qualified applicant for the 2006 job openings and (2) Hunt proved the District’s desire to hire the
    most qualified applicant was pretext for intentional race discrimination. The State and Hunt argue
    that the Commission’s findings were not against the manifest weight of the evidence.
    ¶ 202          We agree with the District.
    ¶ 203                                 a. The Applicable Law
    ¶ 204          “To establish a prima facie case of employment discrimination, a petitioner must
    show: (1) he is a member of a protected class; (2) he applied and was qualified for the position;
    (3) he was rejected despite his qualifications; and (4) the position remained open and the employer
    sought other applicants from persons of petitioner’s qualifications.” In re C.R.M., 
    372 Ill. App. 3d 730
    , 733, 
    866 N.E.2d 1177
    , 1180 (2007). “An employer need not hire an applicant just because
    she is in a protected class if she is only equally or less qualified than an applicant who is hired.”
    - 49 -
    Stone v. Department of Human Rights, 
    299 Ill. App. 3d 306
    , 315, 
    700 N.E.2d 1105
    , 1112 (1998).
    “ ‘Rather, the employer has discretion to choose among equally qualified candidates, provided the
    decision is not based upon unlawful criteria.’ ” 
    Id.
     (quoting Texas Department of Community
    Affairs v. Burdine, 
    450 U.S. 248
    , 259 (1981)). As a result, federal courts have held that the
    employee must prove “someone outside the protected class who was ‘not better qualified’ was
    hired instead” (Barnes v. Board of Trustees of the University of Illinois, 
    946 F.3d 384
    , 389 (7th
    Cir. 2020)), and we agree that the same holding applies under Illinois law.
    ¶ 205          Under the McDonnell-Douglas framework, if the employer provides a legitimate,
    nondiscriminatory reason for its actions, the employee must prove the employer’s reason is merely
    pretextual. Zaderaka, 
    131 Ill. 2d at 179
    . To do this, the employee must show the articulated reason
    (1) has no basis in fact, (2) did not actually motivate the employer’s decision, or (3) was
    insufficient to motivate the employer’s decision. Sola, 316 Ill. App. 3d at 537. The employee must
    do more than merely discredit the employer’s stated reason and instead “must present sufficient
    evidence to permit a finding that the employer’s proffered reasons masked intentional racial
    discrimination rather than some other legitimate, though not necessarily commendable, motive.”
    Christ Hospital & Medical Center v. Human Rights Comm’n, 
    293 Ill. App. 3d 105
    , 111, 
    687 N.E.2d 1090
    , 1094 (1997). “[T]he plaintiff must present sufficient evidence to allow a jury to infer
    that [race] was a motivating factor in the employer’s decision.” Sola, 316 Ill. App. 3d at 538.
    ¶ 206          “[W]hether an employer’s articulated reason is pretextual is a question of fact” and
    will not be reversed unless it is against the manifest weight of the evidence. Zaderaka, 
    131 Ill. 2d at 180
    . A finding is against the manifest weight of the evidence if the opposite conclusion is clearly
    evident. MIFAB, Inc., 
    2020 IL App (1st) 181098
    , ¶ 40.
    ¶ 207          b. The Commission’s Finding That Hunt Was the Most Qualified Applicant Was
    Against the Manifest Weight of the Evidence
    - 50 -
    ¶ 208          For the purposes of our analysis, we accept the Commission’s finding that Hunt
    met the qualifications for the nursing services manager position. The Commission’s remand order
    was unclear regarding whether it found the District’s asserted nondiscriminatory reason for not
    promoting Hunt was (1) not legitimate or (2) merely a pretext. We make clear that the District
    stated a legitimate, nondiscriminatory reason for failing to promote Hunt. Hiring someone who the
    employer believes is better qualified for the position is a legitimate, nondiscriminatory reason for
    action. Scruggs v. Garst Seed Co., 
    587 F.3d 832
    , 838-39 (7th Cir. 2009); Barnes, 946 F.3d at 389
    (same).
    ¶ 209          As an initial matter, we note that the Commission appeared to be confused
    regarding the correct rule of law to apply in this failure to promote case. The ALJ relied on a
    Commission decision that required the claimant to show she was not “less qualified” than other
    applicants. The Commission rejected this formulation as against the McDonnell-Douglas
    framework and concluded that Hunt need not make such a showing. However, the Commission
    went further to find, as a factual matter, that Hunt was the most qualified applicant. Such a finding
    rendered the ALJ’s legal standard irrelevant. This legal confusion gives this court pause over the
    soundness of the Commission’s ultimate determination.
    ¶ 210          Nonetheless, as set forth above, we conclude that Hunt was required to show she
    was the most qualified applicant in order to prove her race discrimination claim. See Stone, 
    299 Ill. App. 3d at 315
    . Because the Commission found Hunt to be the most qualified applicant, we
    review that finding to see if it is against the manifest weight of the evidence. After an exhaustive
    review of the record, we conclude that the Commission’s finding was against the manifest weight
    of the evidence. We cannot find any evidence in the record that would support the Commission’s
    position, and the opposite conclusion, that Hunt was not more qualified than the other applicants,
    - 51 -
    is clearly evident.
    ¶ 211                               i. Nursing Services Manager
    ¶ 212            The Commission determined that Hunt was the most qualified applicant based on
    her education and her prior experience at the District. In its remand order, the Commission wrote
    the following:
    “Pursuant to the Complainant’s history with the Respondent, and the various
    academic degrees she attained during her tenure, coupled with the variety of
    experience and roles she successfully undertook during her time with the
    Respondent, many of which were delineated in the posted job vacancy notices the
    Respondent posted for the Nursing Services Manager and Public Health Nurse II
    positions, the Commission concludes that the Complainant was the most qualified
    candidate for these positions, and the Respondent electing not to hire the
    Complainant for these employment opportunities based on the reason articulated
    was pretext for race discrimination.”
    ¶ 213            However, the entirety of the Commission’s remand order reads as a detailed
    explanation for why the District believed Hunt was not the most qualified. The Commission sets
    forth Hunt’s poor evaluations in interviews, poor writing skills, and lack of experience in the most
    important aspects of the job. Tellingly, nothing in the Commission’s remand order contradicts the
    ALJ’s findings—which are overwhelmingly supported by the testimony and documentary
    evidence—that Hunt did not have any experience (1) writing standard operating procedures,
    (2) developing or performing competency assessments, or (3) managing or supervising nurses
    more than a single year.
    ¶ 214            The District’s witnesses repeatedly testified that the above three factors were the
    - 52 -
    most important aspects of the nursing services manager position. The entire point of creating the
    nursing services manager position was to develop and implement standard operating procedures
    and a quality assurance regime across all divisions of the District in order to comply with
    applicable laws, cultivate and foster best practices, and manage risk so the District could continue
    to expand and improve its quality of services for the community.
    ¶ 215           The Commission failed to point to any evidence in the record supporting Hunt’s
    qualifications in these areas. As we are required, we have scoured the administrative record in an
    effort to locate “any evidence supporting the Commission’s decision” but have come up empty.
    (Emphasis added and internal quotation marks omitted.) Sangamon County Sheriff’s Department,
    
    233 Ill. 2d at 142
    .
    ¶ 216           Certainly, one could argue that the District appeared to think Hunt was capable of
    fulfilling the duties of a nursing services manager. After all, just three months after concluding
    Hunt lacked the desired experience, the District nonetheless granted her another interview
    notwithstanding the fact that her work experience was unchanged.
    ¶ 217           Such a conclusion as to Hunt’s potential, had the District made it, would have been
    entirely reasonable. Hunt had performed every nursing role at the District, suggesting she
    understood which competencies and procedures were required to adequately perform the
    responsibilities of those roles. Hunt also had management experience at the District, serving as the
    interim director of nursing not once but twice. (We note that, in that interim position, Hunt never
    performed the critical policy development and evaluation duties needed for the nursing services
    manager position.) And Hunt’s employment history demonstrated that she had started, continued,
    or participated in many different service programs—oriented toward educating and providing other
    services to the public—that required her to coordinate with various divisions of the District, other
    - 53 -
    public health agencies, and community entities, like hospitals and schools.
    ¶ 218          Based on the foregoing, a reasonable person could conclude that Hunt would be
    able to apply that knowledge in a new way (for her) to satisfy the duties of the nursing services
    manager. But the District was not required to make that conclusion and select Hunt over a
    candidate who not only had the necessary knowledge but also had the actual, real-world experience
    of performing the duties the District required. “Rather, the employer has discretion to choose
    among equally qualified candidates, provided the decision is not based upon unlawful criteria.”
    Burdine, 
    450 U.S. at 259
    .
    ¶ 219                                      (a) Education
    ¶ 220          The Commission concluded that Hunt “achieved great academic success by earning
    *** her bachelor’s degree in nursing in 1998, and a master’s degree in public administration in
    2002.” However, Link had both a bachelor’s and master’s degree in nursing, as well as a Ph.D. in
    “Educational Leadership, Administration, and Foundations.” Perry had also earned a bachelor’s
    degree in nursing in 1995. Although Perry did not have a master’s degree, the Commission did not
    explain, and the record does not show, how Hunt’s master’s degree was relevant to the nursing
    services manager position.
    ¶ 221                             (b) Prior Relevant Experience
    ¶ 222          The District needed a head of nursing who could develop standards for the nurses
    in all the District’s divisions and then implement those standards through training and competency
    evaluations. Link had many years of experience educating, training, and evaluating clinical nurses
    at colleges and universities in addition to clinical settings. Link’s diverse clinical background in
    obstetrics, neonatal care, dentistry, mental health, and primary care was far greater than Hunt’s
    experience performing public health clinical work but not supervising that work. Perry similarly
    - 54 -
    had a broad clinical background, and Perry had over 15 years of training and supervising nurses in
    emergency departments. Critically, both Link and Perry wrote protocols, trained nursing staff, and
    evaluated that staff for competency.
    ¶ 223           Contrary to the State’s claims, Hunt was not performing these functions when she
    was the interim director of nursing. Indeed, Meline, Pryde, and Rogers testified that the primary
    reason the District needed to create the nursing services manager position was because it did not
    have (1) agency-wide procedures for periodic competency evaluation or (2) standard operating
    procedures for all clinical nursing functions.
    ¶ 224                                (c) Interview Performance
    ¶ 225           Federal law suggests that plaintiffs in a failure to promote case face a major hurdle
    when the legitimate nondiscriminatory purpose was based on qualifications. For instance, the
    Seventh Circuit has held that “where a plaintiff in a promotional denial case relies solely upon a
    gap in credentials between himself and the successful candidates, the gap must be so substantial
    [as to] slap you in the face.” (Internal quotation marks omitted.) Hudson v. Chicago Transit
    Authority, 
    375 F.3d 552
    , 562 (7th Cir. 2004). “Evidence of [the plaintiff’s] qualifications only
    would serve as evidence of pretext if the differences between her and [the hired candidate] were
    so favorable to the plaintiff that there can be no dispute among reasonable persons of impartial
    judgment that the plaintiff was clearly better qualified for the position at issue.” (Internal quotation
    marks omitted.) Hobbs v. City of Chicago, 
    573 F.3d 454
    , 462 (7th Cir. 2009). “If the employer
    honestly believed the reason it proffers for its employment decision [(hiring the most qualified
    candidate)], the reason is not pretextual.” Scruggs, 
    587 F.3d at 839
    .
    ¶ 226           Under any of these standards, Hunt’s claim clearly fails, but we need not adopt
    these standards to resolve this case. Even under the standard set by this court in Stone, if the
    - 55 -
    candidates are equally qualified, the employer is not required to hire the protected class member;
    “ ‘[r]ather, the employer has discretion to choose among equally qualified candidates, provided
    the decision is not based upon unlawful criteria.’ ” Stone, 
    299 Ill. App. 3d at 315
     (quoting Burdine,
    
    450 U.S. at 259
    ).
    ¶ 227          Here, at most, the argument can be made that Hunt was equally qualified as Link
    and Perry for the nursing services manager position. Even making that assumption, Hunt failed to
    show that the District’s reasoning was a pretext for racial discrimination. Nothing in the record
    suggests racial animosity, particularly because Rodgers described Palazzolo as having animosity
    towards several white nurses, in addition to Hunt, that he wanted to see fired (although they never
    were). Every witness to testify at the hearing said race was not discussed, considered, or a factor
    in the hiring process. Hunt was the only one who expressed her belief that she did not get the job
    because she was Black. But Hunt could not support this with any evidence other than her
    prima facie case. Because the District’s nondiscriminatory reason was legitimate, and because
    Hunt could not show that she was more qualified than the other applicants, no reasonable person,
    after considering this record, could properly conclude that she did not get promoted, in part,
    because of race discrimination. In short, even viewing all of the evidence in the light most
    favorable to her, Hunt failed to prove by a preponderance of the evidence that she was not
    promoted because of her race.
    ¶ 228          We conclude that the Commission’s finding that Hunt was the most qualified
    applicant was against the manifest weight of the evidence. Accordingly, she was not entitled to a
    liability finding, and we reverse the Commission’s finding on that claim.
    ¶ 229                                ii. Public Health Nurse II
    ¶ 230          Regarding the APORS nurse position, Hunt clearly failed to demonstrate that she
    - 56 -
    was more qualified than those hired. At most, the evidence shows she was equally qualified. Hunt
    had three years of experience working as a case manager in HealthWorks, which included APORS,
    and had the requisite certification. Weise had 19 years’ experience in the clinical setting dealing
    with neonatal and postpartum care. Taylor in particular had the most diverse and recent experience.
    She both worked in the hospital setting and, most recently, was employed by the District as a
    pediatric nurse who sometimes performed home visits. Ito stated that clinical practice was the only
    way to gain the acute care experience necessary to be fully prepared for APORS. Public health
    work alone was not enough.
    ¶ 231          Even viewing the evidence in the light most favorable to Hunt, the record at most
    shows that she was just as qualified as Weise and Taylor for the job. But the employer still has
    discretion to choose among equally qualified candidates, so long as the decision is not based on
    unlawful criteria. Hunt had no evidence to support her claim that race was a factor in the District’s
    decision. Each of the interviewers stated that race was not a factor and was not discussed. Hunt
    was never fired or demoted by Palazzolo despite some evidence that he had animus for her, but
    none of that evidence suggested the animus was based on race.
    ¶ 232                                   IV. CONCLUSION
    ¶ 233          For the reasons stated, we affirm the Commission’s order in case No. 4-20-0357
    and reverse the Commission’s order in case No. 4-20-0358.
    ¶ 234          No. 4-20-0357, Affirmed.
    ¶ 235          No. 4-20-0358, Reversed.
    - 57 -
    No. 4-20-0357
    Cite as:                 Champaign-Urbana Public Health District v. Illinois Human
    Rights Comm’n, 
    2022 IL App (4th) 200357
    Decision Under Review:   Petition for review of order of Illinois Human Rights Commission,
    Nos. 05-SF-2282, 07-SF-1305.
    Attorneys                Ruth E. Wyman, of Ruth E. Wyman Law Office LLC, of Urbana,
    for                      for petitioner.
    Appellant:
    Attorneys                Kwame Raoul, Attorney General, of Chicago (Jane Elinor Notz,
    for                      Solicitor General, and David E. Neumeister, Assistant Attorney
    Appellee:                General, of counsel), for respondents Illinois Human Rights Com-
    mission and Department of Human Rights.
    Donald R. Jackson, of Peoria, for other respondent.
    - 58 -
    

Document Info

Docket Number: 4-20-0357

Citation Numbers: 2022 IL App (4th) 200357

Filed Date: 4/14/2022

Precedential Status: Precedential

Modified Date: 4/14/2022

Authorities (22)

Chas. A. Stevens & Co. v. Human Rights Commission , 196 Ill. App. 3d 748 ( 1990 )

Irick v. Human Rights Commission , 311 Ill. App. 3d 929 ( 2000 )

Sangamon County Sheriff's Department v. Illinois Human ... , 375 Ill. App. 3d 834 ( 2007 )

Wal-Mart Stores, Inc. v. Human Rights Commission , 307 Ill. App. 3d 264 ( 1999 )

Christ Hosp. and Med. Center v. Ill. Human Rights Commission , 293 Ill. App. 3d 105 ( 1997 )

Pinnacle Ltd. Partnership v. Human Rights Commission , 354 Ill. App. 3d 819 ( 2004 )

All Purpose Nursing Service v. Ill. Human Rights Comm'n , 205 Ill. App. 3d 816 ( 1990 )

Milan v. Human Rights Commission , 169 Ill. App. 3d 979 ( 1988 )

Texas Department of Community Affairs v. Burdine , 101 S. Ct. 1089 ( 1981 )

Zaderaka v. Illinois Human Rights Commission , 131 Ill. 2d 172 ( 1989 )

McDonnell Douglas Corp. v. Green , 93 S. Ct. 1817 ( 1973 )

Sangamon County Sheriff's Department v. Illinois Human ... , 233 Ill. 2d 125 ( 2009 )

Castaneda v. Illinois Human Rights Commission , 132 Ill. 2d 304 ( 1989 )

Zeigler v. Industrial Commission , 51 Ill. 2d 137 ( 1972 )

Mohn v. Posegate , 184 Ill. 2d 540 ( 1998 )

C.R.M. v. Chief Legal Counsel of the Department of Human ... , 372 Ill. App. 3d 730 ( 2007 )

Stone v. Department of Human Rights , 299 Ill. App. 3d 306 ( 1998 )

St. Mary's Honor Center v. Hicks , 113 S. Ct. 2742 ( 1993 )

Robert Hudson v. Chicago Transit Authority, a Municipal ... , 375 F.3d 552 ( 2004 )

Scruggs v. GARST SEED COMPANY , 587 F.3d 832 ( 2009 )

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