Nadhir v. Tri-Sate Restore, LLC. , 2024 IL App (1st) 230287-U ( 2024 )


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    2024 IL App (1st) 230287-U
    No. 1-23-0287
    Second Division
    May 28, 2024
    NOTICE: This order was filed under Supreme Court Rule 23 and is not precedent except in the
    limited circumstances allowed under Rule 23(e)(1).
    ____________________________________________________________________________
    IN THE
    APPELLATE COURT OF ILLINOIS
    FIRST DISTRICT
    ____________________________________________________________________________
    )           Appeal from the
    AMANDA NADHIR,                         )           Circuit Court of
    )           Cook County.
    Plaintiff-Appellant,             )
    )
    v.                                  )           No. 21 CH 2205
    )
    TRI-STATE RESTORE, LLC,                )
    )           Honorable
    Defendant-Appellee.              )           Thaddeus L. Wilson
    )           Judge, Presiding.
    ____________________________________________________________________________
    JUSTICE COBBS delivered the judgment of the court.
    Justices McBride and Ellis concurred in the judgment.
    ORDER
    ¶1     Held: The circuit court did not abuse its discretion in granting defendant-appellee’s
    petition to vacate a default judgment pursuant to section 2-1401 of the Code of Civil
    Procedure.
    ¶2     This case comes before us following the circuit court’s grant of defendant-appellee’s
    petition to vacate a default judgment pursuant to section 2-1401 of the Code of Civil Procedure
    (735 ILCS 5/2-1401 (West 2020)). On May 5, 2020, plaintiff, Amanda Nadhir, filed a three-count
    No. 1-23-0287
    verified complaint for breach of contract, negligence, and detinue in the circuit court of Cook
    County against defendant, Tristate Restore, LLC (Tristate). 1 The complaint alleged that, following
    a fire in plaintiff’s condominium building, plaintiff suffered extensive water damage to her
    property. Plaintiff subsequently retained Tristate to remove her remaining property for storage at
    a safe location in order to further salvage any property or help her submit claims to her insurance
    provider. However, according to plaintiff, Tristate mislocated a substantial amount of her property
    and has since returned only a small percentage of her items.
    ¶3      Following service of the summons and complaint, Tristate retained an attorney and filed
    an appearance. However, in October 2021, Tristate’s counsel withdrew from the case and Tristate
    was ordered to retain new representation by November 18, 2021. Tristate did not retain counsel
    and did not file a pro se appearance. About five months later, on April 25, 2022, plaintiff filed a
    motion for default judgment and asserted compensatory damages in the amount of $431,868.42,
    as well as $132,967.08 in attorney fees and $706 in costs. On May 9, 2022, the circuit court granted
    the motion.
    ¶4      On July 27, 2022, Tristate, by new counsel, filed an appearance and a section 2-1401
    petition to vacate the May 9 default judgment, arguing therein that it had meritorious defenses and
    it had diligently filed the petition and followed the underlying proceedings. Tristate further
    contended that equitable circumstances required vacating the judgment due to plaintiff’s failure to
    provide Tristate with notice of the ongoing proceedings, the motion for default judgment, and the
    entered order. Following briefing and oral argument, the circuit court granted the petition.
    1
    There are multiple iterations of the spelling of Tristate’s name throughout the case by both their
    own attorneys and opposing counsel. We have continued onward with “Tristate.”
    -2-
    No. 1-23-0287
    ¶5     On appeal, plaintiff argues that the circuit court abused its discretion in vacating the default
    judgment because Tristate did not exercise due diligence in the underlying action and that there
    were no “extraordinary circumstances” that justified vacatur. For the following reasons, we affirm.
    ¶6                                       I. BACKGROUND
    ¶7                                     A. Factual Background
    ¶8     The facts as stated herein are derived from the record, namely the verified complaint, its
    exhibits, the case filings, and the parties’ briefing on the contested petition. We further note that
    the facts underlying the petition are fiercely contested.
    ¶9     Plaintiff is a resident of Chicago, Illinois, and owns a condominium unit located at 1133 S.
    Wabash Avenue. Tristate is a registered corporation principally doing business in Chicago. On
    July 4, 2020, a fire occurred at plaintiff’s condominium building, which resulted in water damage
    to many units in the building, including plaintiff’s. The condominium’s homeowner association
    subsequently retained Tristate for “restoration, mitigation, content manipulation, and/or
    reconstruction services,” and further urged other individual unit owners to hire the company for
    the same services. In reliance on this advice, plaintiff hired Tristate to restore her unit to its pre-
    loss condition through a “Restoration Agreement and Assignment of Insurance Proceeds” (the
    contract), which was signed by her on July 9, 2020.
    ¶ 10   Following the contract’s signing, Tristate began work on plaintiff’s unit, which included
    creating an estimate for the costs of restoration, which it estimated to be at $88,254.14. Tristate
    also removed the contents of plaintiff’s home over the course of multiple days, and placed the
    items for storage at Tristate’s warehouse. Plaintiff took time off from her job to assist with such
    efforts. During the process of removing her items, plaintiff observed that Tristate did not take
    written inventory of her belongings.
    -3-
    No. 1-23-0287
    ¶ 11   In November 2020, four months after the contract’s signing, Tristate informed plaintiff that
    it could not locate all of her belongings. Tristate’s managing partner, Richard Greenwood,
    promised to schedule a call with plaintiff from the company’s warehouse to discuss the details of
    the situation. Tristate also requested that plaintiff provide the company with an inventory sheet of
    her belongings. Plaintiff asked the company to put this request in writing, which it did not do.
    ¶ 12   On November 12, 2020, plaintiff informed Tristate via e-mail that she was terminating the
    contract based on Tristate’s failure to perform. Plaintiff further demanded that Tristate
    immediately return her remaining belongings and refund the $23,693.91 of which her insurance
    provider had already paid to Tristate. On November 18, 2020, a Tristate employee, Thomas Herbst,
    responded to plaintiff via text message, indicating that the company had “a lot to go through” and
    requested plaintiff to provide further information as to her belongings and her original estimate.
    ¶ 13   On November 24, 2020, Tristate provided plaintiff with a document purporting to serve as
    an inventory report for her locatable and salvageable property. According to plaintiff, the inventory
    sheet was inaccurate, and did not include a full accounting of property that had been removed from
    her unit. Tristate also told plaintiff that some of her items had gone “missing” and had possibly
    been stolen by a company employee, and that it had filed a police report to document the incident.
    Subsequently, plaintiff also filed a police report based on this information.
    ¶ 14   On December 1, 2020, plaintiff e-mailed Tristate and requested a written release from the
    contract, return of her remaining belongings, and to transfer any orders that Tristate had placed on
    plaintiff’s behalf for materials, appliances, and work done on the unit. Plaintiff further indicated
    that Tristate had already been reimbursed for such purchases by her insurer.
    ¶ 15   On December 3, 2020, Tristate, through Richard Greenwood, responded to plaintiff’s
    request for outstanding items via e-mail. Greenwood acknowledged the parties’ joint interest to
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    No. 1-23-0287
    resolve the matter, but indicated that there were a “few critical items” that needed resolution,
    including a review of the payments made by plaintiff’s insurer to Tristate. With regard to plaintiff’s
    outstanding items, Tristate reiterated its request for plaintiff to confirm inventory of certain items.
    ¶ 16   On December 8, 2020, plaintiff’s insurer, Farmer’s Insurance Company, sent
    communications to Tristate concerning the estimate and reports originally submitted by Tristate
    for work already completed. On December 9, 2020, counsel for plaintiff also e-mailed Tristate,
    seeking return of plaintiff’s remaining personal property, as well as Tristate’s release of plaintiff
    from the contract.
    ¶ 17   On December 15, 2020, Tristate responded to plaintiff’s request through Adella Deacon of
    Sable Law Group, who indicated that she represented the company. Deacon stated that Tristate
    had submitted an invoice to plaintiff’s insurer. Deacon further noted that plaintiff had failed to
    respond to Tristate’s request to confirm the items she claimed to be missing. Further emails were
    exchanged between the parties concerning these subjects throughout December 2021.
    ¶ 18   On January 12, 2021, plaintiff’s insurer sent Tristate a “revised mitigation estimate.” It
    further indicated that Tristate had been overpaid for plaintiff’s claim. On January 27, 2021,
    plaintiff’s counsel emailed Tristate, also indicating that its insurer believed that Tristate had
    “already received more in payments than it [was] entitled to receive and that no further payments
    [were] warranted.” Plaintiff’s counsel sent another e-mail to that effect on February 1, 2021. On
    February 2, 2021, Tristate, through Deacon, responded to plaintiff’s counsel via e-mail, and
    asserted that plaintiff’s insurer’s assessment of the claim was “incomplete and not consistent with
    the services provided,” and thus sought to further supplement the claim with more documentation.
    ¶ 19   Throughout February of 2021, plaintiff’s counsel sent multiple e-mails to Tristate’s counsel
    seeking return of plaintiff’s remaining items. Notably, in e-mails exchanged in early February,
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    No. 1-23-0287
    plaintiff’s counsel and Tristate’s counsel discussed whether Tristate still believed that plaintiff’s
    property had been stolen. Tristate’s counsel was adamant that it could not verify any inventory
    without plaintiff’s cooperation.
    ¶ 20    On April 5, 2021, Tristate delivered 35 boxes of plaintiff’s belongings to her, which
    plaintiff later claimed were still wet, unclean, and of little value. Plaintiff also claimed that
    approximately over $200,000 worth of property was still missing, and that Tristate had also failed
    to return any of the water-damaged belongings.
    ¶ 21                                      B. Procedural History
    ¶ 22                     1. Complaint and Tristate’s First Attorney’s Withdrawal
    ¶ 23    On May 5, 2021, plaintiff filed her three-count verified complaint, which sought damages,
    attorney fees, costs, and interest. 2 Count I alleged breach of contract, count II alleged negligence,
    and count III alleged detinue for Tristate’s continued wrongful possession of plaintiff’s property
    and further sought the return and assembly of all remaining items. Plaintiff further alleged that her
    unit was still uninhabitable and that she was close to exhausting her insurance policy without
    having restored her home. Plaintiff estimated her damages to be “in excess of $200,000,” but also
    alleged it to exceed $335,000 in other parts of the complaint. In support of her claims, plaintiff
    attached, among other exhibits, her contract with Tristate, which included at least one contact name
    for the company, specifically “Ryan Gibbons”; an address for the business and at least two
    company e-mail addresses; various inventory lists; and emails to Richard Greenwood.
    2
    The matter was first assigned to Judge Allen Price Walker of the Chancery Division in the circuit
    court of Cook County. It was later transferred to Judge Thaddeus Wilson within the same division on
    January 31, 2022. No order of transfer appears in the record confirming this date; however, one of plaintiff’s
    filings indicated that this was the date of transfer.
    -6-
    No. 1-23-0287
    ¶ 24    On June 21, 2021, an appearance was filed on behalf of Tristate. The attorney of record
    was listed as “Cara Lindo” of the Sable Law Group. 3 However, on September 3, 2021, Adella
    Deacon, also of the Sable Law Group, filed a motion to withdraw as counsel based on
    “irreconcilable differences.” The motion indicated that Deacon had sent both electronic and written
    notice of its withdrawal to Tristate by certified mail to its last known address, and had specifically
    addressed the notice to Richard Greenwood, Tristate’s managing partner.
    ¶ 25    On October 21, 2021, the circuit court entered a written order granting the motion to
    withdraw. Therein, the order stated that Deacon had provided proof of service of her motion, and
    that Tristate was to retain new counsel by November 18, 2021. The matter was set for status to
    December 9, 2021, over Zoom.4
    ¶ 26    On December 14, 2021, a status was held and the court entered a written order. The order
    did not indicate whether Tristate had appeared. However, the order stated that if Tristate did not
    retain new counsel by January 13, 2022, plaintiff was granted leave to file a motion for default
    judgment. The matter was continued to January 13 for status, and included instructions for the
    parties to appear over Zoom.5
    ¶ 27    On March 1, 2022, a status was held and the court entered a written order. Again, the order
    did not specify whether Tristate had appeared. The order stated that plaintiff was granted leave to
    file a motion for summary judgment by April 4, 2022. The order also expressly provided that the
    motion was to be served on Tristate via regular and certified mail. Finally, the order stated that the
    3
    Subsequent filings in the matter articulated the date of appearance as June 18, 2021. However, the
    date of filing per the clerk’s office was June 21, 2021.
    4
    No such order from December 9, 2021, appears in the record.
    5
    The record does not contain any written order for January 13, 2022.
    -7-
    No. 1-23-0287
    case was continued to April 25, 2022, and again allowed for the parties to appear either in-person
    or over Zoom.
    ¶ 28    On April 5, 2022, plaintiff filed a “motion to set a hearing.” Therein, the plaintiff stated
    that at the previous March 1 court date, plaintiff’s counsel had mistakenly informed the court that
    Tristate had filed an answer to the complaint, but that upon further review, it had not. Plaintiff’s
    counsel indicated that a motion for default judgment was now appropriate, and thus filed a motion
    to re-set a status based on the instructions of “Judge Wilson’s clerk” to determine “next steps.”
    ¶ 29    On April 11, 2022, the court entered a written order. There was again no indication as to
    whether Tristate attended the proceeding. Therein, the order stated that Tristate had been
    “personally served and [had] filed an appearance, but [had] not answered” the complaint. It further
    stated that Tristate had “not hired new counsel, despite having six months to do so[.]” As such,
    plaintiff was given leave to file a motion for default judgment by April 25, 2022, with a hearing to
    be held on May 9, 2022. Notably, in contrast to the order detailing the potential filing of a motion
    for summary judgment, the April 11 order did not contain an express directive that the motion for
    default judgment also be served upon Tristate via regular or certified mail.
    ¶ 30                              2. Motion for Default Judgment
    ¶ 31    On April 25, 2022, plaintiff filed a motion for default judgment against Tristate pursuant
    to section 2-1301(d) of the Code of Civil Procedure (735 ILCS 5/2-1301(d) (West 2020)). 6
    Therein, plaintiff asserted that Tristate’s last attorney had withdrawn from the case in October
    6
    On April 22, 2022, plaintiff also filed a “certificate in support of a motion for default,” which
    further contained an affidavit from plaintiff’s counsel. Therein, plaintiff’s counsel averred that plaintiff had
    suffered approximately $432,574.42 in compensatory damages and costs, and further sought attorney fees
    of about $25,000 in total. The filing attached an inventory sheet which purported to outline the items and
    costs of all damaged items. The motion for default judgment indicated that the affidavit had been “attached”
    to the motion, though it appears separately in the common law record.
    -8-
    No. 1-23-0287
    2021 pursuant to Illinois Supreme Court Rule 13(c) (eff. Jan. 1, 2023), and had provided notice by
    mailing her motion to withdraw to the company. Plaintiff stated that the motion had been received
    by Tristate on September 22, 2021, and receipt was further confirmed by Richard Greenwood over
    e-mail to Deacon on October 20, 2021. Plaintiff asserted that Tristate had thereafter “violated two
    court orders requiring” it to obtain new counsel, failed to appear at the last three status hearings,
    had not communicated with opposing counsel, and failed to file an appearance or a responsive
    pleading in the case for over 10 months.
    ¶ 32                                    3. Circuit Court Ruling
    ¶ 33    On May 9, 2022, the court entered a written ruling on plaintiff’s motion for default
    judgment. Therein, the court granted judgment to plaintiff “on all counts” and relief requested in
    the verified complaint. The order further indicated that the court had conducted a prove-up hearing
    that same day, and as such granted plaintiff damages and costs, including $431,868.42 in
    compensatory damages and $706 in costs, for a total of $432,574.42. The order further indicated
    that there was “no just reason to delay the enforcement or appeal of this judgment order.” On or
    about June 2022, plaintiff submitted a claim with Berkeley Insurance, Tristate’s insurance
    provider. 7
    ¶ 34                            4. Tristate’s Section 2-1401 Petition
    ¶ 35    On July 27, 2022, Tristate filed an appearance and jury demand through new counsel,
    specifically the firm of Maron Marvel Bradley Anderson & Tardy LLC. Tristate also filed a
    7
    Tristate maintains that plaintiff sent this claim to Tristate’s insurer more than 30 days after the
    order was entered. Plaintiff does not appear to dispute this.
    -9-
    No. 1-23-0287
    petition to vacate the default judgment pursuant to section 2-1401, which was supported by
    numerous exhibits, including the affidavit of Richard Greenwood. 8
    ¶ 36    First, Tristate argued that it had “extensive meritorious defenses” to both its liability and
    the damages award. Tristate pointed out that the default order failed to apportion damages between
    the three different causes of action outlined in the complaint, which all suffered from their own
    deficiencies. With regard to the breach of contract claim, Tristate argued that the parties’ contract
    provided for liquidated damages, and that the default order did not indicate that the damages were
    tied to that provision. As to the negligence claim, Tristate contended that plaintiff could not recover
    damages pursuant to the “Moorman” or “economic loss doctrine” as defined by the Illinois
    Supreme Court in Moorman Manufacturing Co. v. National Tank Co., 
    91 Ill. 2d 69
     (1982). Third,
    Tristate argued that the detinue claim was no longer actionable at law pursuant to L & LC Trucking
    Co. v. Jack Freeman Trucking Co., 
    36 Ill. App. 3d 186
     (1976). Even assuming that it was, Tristate
    continued, damages could only be awarded based on the “rental value of the chattel during the
    period of wrongful detention,” which was not articulated in the damages award.
    ¶ 37    Tristate also challenged the overall amount of the damages in its brief and by Greenwood’s
    affidavit. Tristate admitted that, as a result of third-party criminal activity at one of its storage
    facilities, some of plaintiff’s belongings had been stolen and various authorities were still
    investigating the crime. In support of this contention, Tristate attached a copy of a police report
    from the Melrose Park Police Department dated May 5, 2021. However, Tristate continued,
    plaintiff’s total damages were still “highly contested.” Tristate asserted that plaintiff’s insurer had
    8
    Tristate styled its filing as a “motion,” but consistent with the statutory text in section 2-1401, and
    to avoid confusion with plaintiff’s motion for default judgment, we have chosen to refer to the filing as a
    “petition.”
    - 10 -
    No. 1-23-0287
    estimated the replacement cost of plaintiff’s property to be $217,289.57, rather than the
    $431,868.42 in compensatory damages as awarded in the order. Tristate further pointed out that a
    “good portion” of plaintiff’s property had been damaged by water, for which Tristate was not
    responsible, and even assuming it was, such items would still have to be assessed at fair market
    value. Tristate also stated that some of plaintiff’s property had been returned, or that it had made
    attempts to return such items without the plaintiff’s cooperation. Finally, Tristate posited that
    plaintiff had been reimbursed by her insurer for some of the claimed damages.
    ¶ 38    Next, Tristate argued that it had diligently presented its defenses in the original action.
    Tristate asserted that plaintiff had failed to notify it of all proceedings leading to the default
    judgment between late 2021 and early 2022. 9 In support of this contention, Greenwood averred
    that plaintiff’s counsel never served or directly provided Tristate with any copies of motions,
    including the motion for default judgment, or copies of court orders entered in the case since
    December 14, 2021. This included, Greenwood continued, the March 1, 2022, order, which
    required service of plaintiff’s initial proposed motion for summary judgment through both regular
    and certified mail. 10 With regard to the motion for default judgment, Greenwood reiterated that he
    did not have notice of the motion and thus had no opportunity to rebut plaintiff’s claims at the
    uncontested prove-up hearing that had apparently occurred on May 9, 2202. Additionally,
    9
    In a footnote, Tristate further suggested that its prior attorney, Adella Deacon, may have failed to
    comply with Supreme Court Rule 13(c)(4) by not filing a proof of service on the withdrawal order entered
    on October 21, 2021.
    10
    In a footnote, Tristate argued that “all applicable administrative orders and standing orders” had
    been violated with regard to service of the motion for default judgment. In support of this, Tristate attached
    the standing order of another chancery judge, specifically Judge David B. Atkins.
    - 11 -
    No. 1-23-0287
    Greenwood averred that he did not receive the entered default order until Tristate’s insurer brought
    it to the company’s attention on July 1, 2022, more than thirty days after its entry.11
    ¶ 39    Tristate also asserted that it had retained counsel immediately following service of the
    complaint, and that after its first counsel withdrew, had attempted to seek new legal representation
    throughout the case’s duration. Greenwood averred that Tristate’s attempts to retain new counsel
    had been primarily affected by its inability to afford such services. Greenwood averred that he had
    first sought private representation, and then reached out to pro bono legal organizations such as
    Chicago Volunteer Legal Services and Illinois Legal Aid. However, Tristate was further refused
    representation based on the nature of the litigation.
    ¶ 40    With regard to its diligence in filing the petition, Tristate asserted that when it first learned
    of the default order on July 1, 2022, it met with new counsel about two weeks later on July 15, and
    filed the instant petition as soon as possible. In support of this contention, Tristate attached various
    correspondence between plaintiff’s counsel and Tristate’s undersigned counsel, as well as
    plaintiff’s insurer’s correspondence to Tristate.
    ¶ 41    Finally, Tristate contended that “equitable principles” supported vacating the default order
    because the order was unfair, unjust, or unconscionable. Tristate maintained that it had been
    “completely unaware” of the motion for default, that a hearing was held, and that an order was
    entered in excess of the damages sought in the complaint.
    ¶ 42                                     5. Plaintiff’s Response
    11
    An exhibit presumably attached to the motion for default judgment shows a letter from plaintiff’s
    liability insurer, dated May 17, 2021, to Tristate regarding its intent to seek reimbursement of a claim for
    $50,000.
    - 12 -
    No. 1-23-0287
    ¶ 43   On August 4, 2022, plaintiff filed a citation to discover assets. On August 9, 2022, she
    further filed a notice of the citation to Tristate and addressed the notice to its Chicago location. On
    August 15, the court entered a briefing schedule on Tristate’s petition and set the matter for hearing
    on November 29, 2022.
    ¶ 44   Plaintiff’s response to the petition did not contain a counter-affidavit. Plaintiff argued,
    however, that Tristate was not entitled to relief because the default judgment was a “natural
    consequence” of Tristate’s “avoidance” of the case. Plaintiff asserted that the “due diligence”
    requirement of a section 2-1401 petition required the movant to provide a reasonable excuse for
    failing to act in the original lawsuit, which could not be based on its own mistake or negligence.
    Plaintiff further argued that, pursuant to the Illinois Supreme Court’s decision in Smith v. Airoom,
    
    114 Ill. 2d 209
     (1986), diligence could not be shown where a party was aware of the lawsuit and
    could have prevented entry of default by following the case’s progress. Here, plaintiff asserted,
    Tristate had been properly served, had hired an attorney, and acknowledged receipt of her later
    withdrawal, thus indicating its knowledge of the case. Plaintiff also pointed out that Tristate’s
    responsive pleading had been due prior to its first attorney’s withdrawal, thus showing that Tristate
    had already been derelict in the case. With regard to Tristate’s efforts to secure representation,
    plaintiff rejected Greenwood’s affidavit as “vague,” “unreliable,” and insufficient to establish due
    diligence, as it failed to identify any of the attorneys it had sought for counsel. Even assuming that
    these statements were credible, plaintiff maintained that Tristate had not been excused from its
    duty to follow the case, where it could have tracked the docket, sent a representative to court
    hearings, or filed a pro se appearance, as required by the October 2021 court order.
    ¶ 45   Additionally, plaintiff argued that formal notices had not been required where Tristate
    failed to put an address on file for further communication. Plaintiff reasoned that, pursuant to
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    No. 1-23-0287
    Airoom and Illinois Supreme Court Rule 11 (eff. July 1, 2021), notice of future hearings was a
    “mere courtesy” to parties with no contact information on file. Plaintiff pointed out that, since
    January 2022, the court had been emailing orders to the parties, but Tristate had not received them
    based on its failure to file an appearance. With regard to the March 1, 2022, order, plaintiff noted
    that the court’s express directive to send a copy of the order to Tristate had been related to the
    potential filing of a motion for summary judgment, which she ultimately did not file after realizing
    that Tristate had never filed a responsive pleading. Plaintiff asserted that she had not been ordered
    by the court to provide the same notice to Tristate for the filing of her motion for default judgment
    as shown by the April 11, 2022, order. However, plaintiff reasoned, even assuming that such notice
    was required, this would still not supersede Tristate’s duty to follow the case’s progress.
    ¶ 46   Plaintiff also challenged the existence of any meritorious defenses. First, plaintiff argued
    that Tristate had not provided any evidence beyond a police report indicating that her property had
    been stolen. Second, with regard to Tristate’s claim about inaccurate damages, plaintiff asserted
    that $355,468.42 of the total damages award were attributable to compensatory damages, which
    equaled the combination of the undamaged property and water-damaged property Tristate had yet
    to return. Third, plaintiff argued that her insurance company’s valuation of the property was not a
    complete representation of the damages in the order, and further denied receiving a “double
    recovery” where she asserted that her insurance proceeds and receipt of returned items had not
    been included in the overall calculations. Fourth, plaintiff argued that the contract’s liquidated
    damages provision was inapplicable where the company, and not the customer, had breached.
    Fifth, plaintiff argued that Tristate’s defenses to the negligence and detinue claims did not
    undermine the judgment, and even if both claims were insufficient, her cause of action for breach
    of contract still supported the overall judgment.
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    No. 1-23-0287
    ¶ 47    Last, plaintiff argued that Tristate, specifically with regard to its lack of notice argument,
    could not present “extraordinary circumstances” to justify vacating the judgment outside of the
    statute’s requirements based on equitable principles.
    ¶ 48                                          6. Tristate’s reply
    ¶ 49    Tristate maintained that it had exercised due diligence while it searched for new counsel
    and was “continuously uninformed” by plaintiff’s counsel of the case’s progress. Tristate provided
    further contacts of those it had attempted to retain for representation, although this information
    was not presented in a supplemental affidavit. Additionally, Tristate asserted that it had been
    limited in its efforts to retain counsel because plaintiff had gone to “great lengths” to put the
    company out of business by “constantly defaming [it]” by contacting local news organizations and
    community groups.
    ¶ 50    Next, Tristate reiterated that plaintiff’s counsel had failed to provide Tristate with a fair
    opportunity to appear by not providing notice of various court orders and the motion for default
    judgment.12 Tristate further suggested that plaintiff’s counsel’s lack of notice was “arguably
    purposeful” as plaintiff had knowledge of Tristate’s mailing and e-mail addresses. Finally, Tristate
    maintained that, even if it had not satisfied the element of due diligence on its petition, the court
    could still vacate the judgment based on the facts and equities presented.
    ¶ 51                                      7. Circuit Court Ruling
    12
    In its reply, Tristate also observed that plaintiff’s response was silent as to the allegation that she
    had “violated a Cook County Standing Order” defining notice requirements of motions for default
    judgment. However, in its petition, Tristate never argued that a standing order had been violated, and merely
    attached one to its filing.
    - 15 -
    No. 1-23-0287
    ¶ 52    On August 15, 2022, the court entered a written order indicating that it would hear
    argument on the petition on November 29, 2023.13 On February 9, 2023, the court granted the
    motion by written order. First, as to the diligence element regarding the filing of the motion, the
    court noted that the parties “did not dispute that [Tristate had] exercised due diligence in filing its
    [petition] to vacate the May 9, 2022 default judgment[.]” The court agreed that Tristate had met
    its burden on that element, as it had filed its petition on July 27, 2022, less than 3 months after the
    entry of the default judgment, and within the two-year statutory period prescribed within section
    2-1401. The court also observed that whether Tristate had presented a meritorious defense was
    “presently fact-intensive.”
    ¶ 53    Next, the court indicated that the crux of the case concerned whether Tristate had
    “diligently apprise[d] itself of [the] case’s progress” after Tristate’s first attorney withdrew from
    the case. The court noted that on October 21, 2021, it granted Tristate’s previous attorney’s motion
    to withdraw, and provided the company with 21 days to hire new counsel and file a new
    appearance, which was to include an address to where notices could be sent. The court observed
    that it was not until July 27, 2022, that Tristate’s current counsel of record filed an appearance on
    behalf of the company, which was 10 months after being ordered to do so, as well as two months
    after the default judgment was entered. Further, the court continued, although Tristate attempted
    to explain its efforts to obtain new counsel during that time period, it did not explain the company’s
    failure to file its mailing address with the court while awaiting new representation in light of an
    express court order to do so. The court noted that, had Tristate filed its address with the court, it
    13
    No report of proceedings was filed by any of the parties as required by Illinois Supreme Court
    Rule 323 (eff. July 1, 2017). Instead, plaintiff attached the transcript of the November 29, 2022 hearing as
    an exhibit in its appendix to its brief.
    - 16 -
    No. 1-23-0287
    would have received subsequent court orders to apprise it of the case’s progress, and thus,
    Tristate’s “unaware[ness] of such progress was, at least in part, due to its own omissions.”
    ¶ 54   With regard to the March 1, 2022, order, the court indicated that it had reviewed its
    “internal notes,” which stated that plaintiff had been required to serve Tristate with a copy of that
    order, and that there was no evidence that plaintiff had done so. The court noted that plaintiff’s
    failure to serve the order violated Cook County Cir. R. 1.1(a), which provided that notice of all
    proceedings in a case must be given to parties not in default, as well as Cook County Cir. R. 6.1
    and Supreme Court Rule 105(b), which together stated that notice should be given by any method
    provided by law if new or additional relief was sought against a party. The court pointed out that
    Tristate’s address had been delineated in the motion to withdraw and affidavit of service, which
    plaintiff could have used to serve the March 1 order. Nevertheless, the court continued, despite
    this failure to serve the order, it still “did not prohibit [Tristate] from independently looking into
    the events of the case,” especially after its attorney withdrew. As such, the court asserted, “it
    remain[ed] questionable that [Tristate] acted diligently throughout the events leading up to the
    entry” of the default judgment.
    ¶ 55   Despite these findings, the court determined that “equitable principles still militate[d]” that
    the default judgment should be vacated if its enforcement would be unfair, unjust, or
    unconscionable, even if due diligence had not been satisfied, citing Airoom. Further, the court
    reasoned, when addressing a petition to vacate a default judgment, courts were instructed to decide
    cases on the merits whenever possible. The court observed that the default judgment of
    $432,574.42 was “substantial in nature and highly contested,” and thus, the equities dictated that
    the judgment should be vacated. As such, the court further quashed plaintiff’s pending citation to
    discover assets and ordered Tristate to file a responsive pleading by March 9, 2023.
    - 17 -
    No. 1-23-0287
    ¶ 56   This appeal followed.
    ¶ 57                                       II. ANALYSIS
    ¶ 58                                       A. Jurisdiction
    ¶ 59   Plaintiff asserts that we have jurisdiction over her appeal pursuant to Illinois Supreme
    Court Rule 304(b)(3) (eff. March 8, 2016). The general rule is that appellate jurisdiction is only
    conferred upon the timely appeal of a final order, which is one that “disposes of the rights of the
    parties, either upon the entire controversy or upon some definite and separate part thereof.” John
    G. Phillips & Associates v. Brown, 
    197 Ill. 2d 337
    , 341 (2001). However, Illinois Supreme Court
    Rule 304(a) allows for the appeal of certain final judgments even if the case has not fully resolved,
    so long as the court makes an express written finding that there is no just relay for delaying either
    enforcement, appeal, or both. Ill. S. Ct. R. 304(a) (eff. March 8, 2016). Additionally, Rule
    304(b)(3) provides for the appeal of an order without Rule 304(a)’s requisite language if the notice
    of appeal is filed within 30 days and involves the grant or denial of a section 2-1401 petition. Here,
    the record demonstrates that plaintiff filed her notice of appeal within 30 days of the court’s grant
    of the section 2-1401 petition. Thus, we have jurisdiction over this matter.
    ¶ 60                           B. Section 2-1401 and Standard of Review
    ¶ 61   We begin with a summary of the relevant statute. Section 2-1401 provides a
    “comprehensive statutory procedure authorizing a trial court to vacate or modify a final order or
    judgment in civil and criminal proceedings.” Warren County Soil & Water Conservation District
    v. Walters, 
    2015 IL 117783
    , ¶ 31. Specifically, section 2-1401 governs relief from final orders and
    judgments entered more than 30 days prior. 735 ILCS 5/2-1401(a). A section 2-1401 proceeding
    constitutes an “independent and separate action from the original action.” Warren County, 
    2015 IL 117783
    , ¶ 31. To seek relief, a party must file a petition in the proceeding by which the judgment
    - 18 -
    No. 1-23-0287
    was entered. 735 ILCS 5/2-1401(b). The petition must be supported by affidavit “or other
    appropriate showing as to matters not of record.” 
    Id.
     The petition must also be filed within two
    years after the entry of the order or judgment. 
    Id.
     § 2-1401(c).
    ¶ 62    The purpose of the Act is to “give litigants a chance after judgment is entered to present
    facts to the court that, if known at the time the judgment was entered, would have prevented the
    entry of judgment.” Giles v. Parks, 
    2018 IL App (1st) 163152
    , ¶ 19. A 2-1401 petition is “not
    intended to allow a litigant to be relieved of the consequences of his [or her] own mistake or
    negligence[.]” 
    Id.
     It is the movant’s burden to “rebut the presumption that the judgment is correct
    and to demonstrate that there has been no lack of due diligence[.]” 
    Id.
     In order to meet its burden,
    the movant must set forth “specific factual allegations” which support the finding that the movant:
    (1) has a meritorious claim or defense; (2) exercised due diligence in presenting its claim to the
    trial court in the original action; and (3) exercised due diligence in filing the petition. 
    Id.
    Additionally, as we discuss later, section 2-1401 also allows for the circuit court to exercise
    discretion in vacating a judgment based on principles of equity. Warren County, 
    2015 IL 117783
    ,
    ¶ 35.
    ¶ 63    Plaintiff asserts that the standard of review over her appeal is abuse of discretion because
    the case presents a “fact-based challenge,” a proposition that is unchallenged by Tristate. As noted
    by both parties, the seminal case concerning section 2-1401 petitions is Smith v. Airoom, 
    114 Ill. 2d 209
     (1986). Therein, our supreme court determined that the “quantum of proof necessary” to
    meet a movant’s burden on such a petition is preponderance of the evidence, with relief lying
    within the sound discretion of the trial court based on the relevant facts and equities. 
    Id. at 221
    .
    Airoom was further expounded upon by our supreme court in Warren County Soil & Water
    Conservation District v. Walters, 
    2015 IL 117783
    , which recognized that a section 2-1401 petition
    - 19 -
    No. 1-23-0287
    can “present either a factual or legal challenge” based on the “nature of the challenge presented,”
    which in turn dictates the proper standard of review on appeal. Id. ¶¶ 31, 41. A fact-dependent
    petition is resolved by consideration of the facts, circumstances, and equities of the underlying
    case, and ultimately assesses whether the court would have precluded entry of the judgment had it
    been made aware of certain events or facts. Id. In contrast, where the challenge is legal-based, a
    party need not argue the meritorious defense or due diligence requirements to meet its burden. Id.
    ¶¶ 41, 48. Legal-based challenges are limited to motions like those seeking judgment on the
    pleadings or dismissal, which can include arguments concerning effectiveness of counsel (People
    v. Lawton, 
    212 Ill. 2d 285
    , 300-302 (2004)) or improper service of process (Sarkissian v. Chicago
    Board of Education, 
    201 Ill. 2d 95
     (2002)). See Warren County, 
    2015 IL 117783
    , ¶¶ 41, 45.
    ¶ 64   Arguably, Tristate’s petition presents a mix of fact-dependent and legal-based challenges.
    Factually, Tristate’s contentions centered on its meritorious defense claims, the propriety of the
    damages award, its belief that it had exercised due diligence prior to the entry of the default
    judgment, and its claims regarding the lack of notice of the ongoing proceedings. Legally, some
    of Tristate’s meritorious defense contentions rested on the fact that plaintiff could not recover
    damages under certain theories of recovery, as well as that plaintiff had a duty to provide notice of
    the ongoing litigation based on local and supreme court rules.
    ¶ 65   However, Tristate does not argue that the entire judgment is voidable as a matter of law;
    rather, it argues that the overall damage award would likely be significantly reduced if it had an
    opportunity to present its defenses. Further, as noted in her brief, the crux of plaintiff’s appeal
    concerns the due diligence element and whether the circuit court properly exercised its discretion
    in vacating the judgment based on equitable grounds. Accordingly, we believe the proper standard
    of review to be abuse of discretion. See KNM Holdings, Inc. v. James, 
    2016 IL App (1st) 143008
    ,
    - 20 -
    No. 1-23-0287
    ¶ 18 (even where defendants contended that the imposition of a default judgment was an
    inappropriate sanction as a matter of law, the crux of the appeal concerned whether defendants met
    their burden as to diligence, which are factual concerns); Harris Bank, N.A. v. Harris, 
    2015 IL App (1st) 133017
    , ¶ 60 (section 2-1401 petition which asserted numerous factual allegations
    concerning the plaintiff’s misconduct and other reasons for not diligently participating in litigation
    presented a fact-dependent challenge); Compare People v. Vincent, 
    226 Ill. 2d 1
    , 10-14 (2007)
    (trial court’s denial of a section 2-1401 petition, where non-movant did not file a response brief
    and court denied the petition without a hearing, was tantamount to dismissal of action for failure
    to state a claim, and thus considered a legal challenge).
    ¶ 66                            C. Other Preliminary Matters
    ¶ 67    Before proceeding, we pause to address some matters regarding the report of proceedings
    as well as the party’s inappropriate use of footnotes. First, although not raised by Tristate, plaintiff
    attached a report of proceedings as an exhibit to her brief. The report, however, was not included
    in the filing of the common law record. Both parties’ briefs allude to various portions of the hearing
    held on the petition, which is contained within that exhibit. However, Supreme Court Rule 323
    requires that the report of proceedings must be transcribed and certified as to its accuracy, as well
    as filed with the clerk of the circuit court. Ill. S. Ct. R. 323(a), (b) (eff. July 1, 2017). No such
    report was filed by plaintiff in this manner, and our review of the record has not revealed any
    motion to supplement the record to include it, which is evidenced by plaintiff’s failure to cite to it
    throughout her brief. Although our rules require the filing of an appendix to appellant’s brief, the
    failure to properly file the report of proceedings does not allow us to consider it in our resolution
    of the case. See Ill. S. Ct. R. 342 (eff. Oct. 1, 2019). As such, we will not consider any material
    contained within the report of proceedings, nor any arguments made by either party regarding the
    - 21 -
    No. 1-23-0287
    circuit court’s oral pronouncements or discussion therein. Further, “[w]ithout an adequate record
    preserving the claimed error, the court of review must presume that the [circuit] court’s order
    conforms with the law.” Illinois Neurospine Institute, P.C. v. Carson, 
    2017 IL App (1st) 163386
    ,
    ¶ 33 (quoting People v. Carter, 
    2015 IL 117709
    , ¶ 19); Foutch v. Bryant, 
    99 Ill. 2d 389
    , 393-94
    (1984).
    ¶ 68      Second, both parties use footnotes to advance substantive arguments or, rather, to further
    quibble over facts already presented in their briefs. It is within our discretion to strike such
    footnotes as violations of Illinois Supreme Court Rule 341(a) (eff. Oct. 1, 2020) (discouraging the
    use of footnotes); see also Benz v. Department of Children and Family Services, 
    2015 IL App (1st) 130414
    , ¶ 27. Although certainly disputed, the facts of this case are relatively uncomplicated, and
    there was no need to re-litigate within footnotes. However, as striking a party’s brief, in whole or
    in part, is a harsh sanction and only appropriate where the violations otherwise hinder our review,
    we instead admonish both parties that failure to comply with our supreme court rules is not an
    inconsequential matter. See Illinois School District Agency v. St. Charles Community Unit School
    District 303, 
    2012 IL App (1st) 100088
    , ¶ 31. Having disposed of these preliminary procedural
    matters, we now turn to the merits of plaintiff’s appeal.
    ¶ 69                    D. Whether the 2-1401 Petition was Properly Granted
    ¶ 70      As noted prior, on a petition to vacate a default judgment, a movant must meet all three
    elements of section 2-1401. At first glance, the issues presented for review in plaintiff’s brief
    concern two main issues, namely Tristate’s due diligence throughout the case, and the court’s
    exercise of discretion in vacating the judgment. However, within her brief, plaintiff still makes
    note of the other two section 2-1401 requirements. Specifically, with regard to Tristate’s petition
    concerning its purported meritorious defenses, we observe that, in a footnote, plaintiff states that
    - 22 -
    No. 1-23-0287
    the circuit court “deemed the meritorious defenses element ‘fact intensive’ ” and did not otherwise
    analyze the claim. In that same footnote, plaintiff also asserts that although she “does not concede
    [that] Tristate has meritorious defenses to the underlying action, she will confine her argument on
    the due diligence issue because it is the only issue the [c]ircuit [c]ourt rule[d] upon.” In its response
    brief, Tristate states that one of its defenses would have involved the “Moorman doctrine,”
    otherwise known as the Illinois economic loss doctrine, which provides that no plaintiff may
    recover solely economic damages from a negligence tort, citing Moorman Manufacturing Co. v.
    National Tank Co., 
    91 Ill. 2d 69
     (1982).
    ¶ 71    “The mere assertion of a meritorious defense, without more, does not warrant relaxation”
    of the other requirements of the petition. Illinois Neurospine Institute, P.C., 
    2017 IL App (1st) 163386
    , ¶ 31. Here, the record reflects that the parties fully briefed the issue of whether Tristate
    had proffered meritorious defenses in support of its petition, but it does not appear that the court
    made any express findings on this element, other than noting that Tristate’s purported defenses
    were “presently fact-intensive” and that the damages award was “substantial in nature and highly
    contested.” However, on appeal, plaintiff does not present any cogent argument as to this finding,
    and as such, we deem this argument to be forfeited. See Ill. S. Ct. R. 341(h)(7) (eff. Oct. 1, 2020)
    (“Points not argued are forfeited” where an argument does not contain citation of authorities and
    the pages of the record relied upon); see also Ill. S. Ct. R. 341(a) (discouraging advancement of
    substantive arguments in footnotes).
    ¶ 72    Second, also in a footnote, plaintiff concedes, as she appeared to do before the circuit court,
    that Tristate acted with due diligence in bringing forth its petition, which Tristate does not address.
    In its written order, the circuit court found that Tristate had met its burden on this element, as the
    default judgment order was entered on May 9, 2022, and the petition to vacate was filed on July
    - 23 -
    No. 1-23-0287
    27, 2022. Tristate also averred through affidavit that it did not learn of the entry of the default
    judgment until July 1, 2022, which was unrebutted by plaintiff in her response brief before the
    circuit court. As such, based on plaintiff’s failure to address this element of the petition on appeal,
    we also find this argument to be forfeited.
    ¶ 73   Having addressed these two elements, we turn to the main contentions on appeal. Although
    the plaintiff characterizes her challenge of the circuit court’s ruling in multiple ways, the essence
    of her appeal boils down to these points: (1) Tristate did not exercise due diligence in the
    underlying action; and (2) there were no “extraordinary circumstances” to justify vacating the
    default judgment on equitable grounds.
    E. Summary of Airoom – The Seminal Case
    ¶ 74   Both parties cite Airoom as persuasive to our resolution of both the due diligence issue as
    well as the trial court’s equity consideration. Thus, we first summarize the facts and holding in
    Airoom before proceeding with our analysis. In Airoom, the plaintiffs sought to recover
    compensatory and punitive damages from the defendant company based on allegedly defective
    construction and installation of a solar unit at the plaintiffs’ residence. 
    114 Ill. 2d at 214-15
    . The
    defendant was served with the complaint at its place of business in Chicago through one of the
    company’s sales managers. 
    Id. at 215
    . The defendant failed to file an answer or otherwise appear
    within the requisite time period, and the plaintiffs filed a motion for default judgment. 
    Id.
     The
    matter was further continued for a prove-up hearing, where the plaintiffs presented documentary
    evidence and testimony in support of their damages request. 
    Id. at 215-216
    . Although the court
    denied the plaintiffs’ request for punitive damages, it nonetheless entered an award of $50,000 for
    compensatory damages plus costs. 
    Id. at 216
    .
    - 24 -
    No. 1-23-0287
    ¶ 75   Six months after judgment was entered, the plaintiffs served a non-wage-garnishment
    summons onto a bank to satisfy the judgment. 
    Id.
     One month after the garnishment summons was
    served, the defendant, now represented by counsel, filed a verified petition under section 2-1401
    to vacate the judgment. 
    Id.
     Among other contentions, the defendant argued that service on the
    company’s sales manager had been legally improper, the defendant’s failure to respond to the
    default motion was “excusable” based on that same improper service, and that the defendant had
    never been made aware of the default judgment even while physically situated on the plaintiffs’
    premises. 
    Id. at 216-17
    . The petition was further supported by the affidavits of four individuals,
    including: (a) the defendant’s president and registered agent, who claimed to not have knowledge
    of the pending litigation until he received the non-wage garnishment summons; and (b) the sales
    manager who had been served but averred that he did not have authority to receive the summons.
    
    Id. at 216-18
    .
    ¶ 76   The plaintiffs filed a response, which was also supported by numerous counter-affidavits.
    
    Id. at 218-220
    . Therein, among others, the plaintiffs challenged the defendant’s diligence argument
    that the company did not know about the litigation, specifically in that: the plaintiffs’ attorney had
    spoken to the defendant’s president about the litigation; it was “common knowledge” even among
    the personnel and sales force of the company that litigation was ongoing; and the defendant’s
    contractors had overheard the plaintiffs and their attorney threaten litigation against the defendant.
    
    Id. at 218-220
    .
    ¶ 77   In reply, the defendant filed two supplemental affidavits, one in which the defendant’s
    president admitted to receiving the summons and complaint, but had otherwise believed the case
    was not proceeding because the defendant was attempting to resolve the structural issues of the
    plaintiffs’ home outside of litigation. 
    Id. at 220
    . The president further averred that neither the
    - 25 -
    No. 1-23-0287
    plaintiffs nor their counsel had advised him that a default judgment had been entered in the matter.
    
    Id.
    ¶ 78    Following a hearing, the circuit court entered an order denying the petition, partly because
    the defendants had “failed to disclose diligence” and that there was no evidence that the plaintiffs
    had acted unfairly or unreasonably. The appellate court affirmed, and the defendant appealed to
    our supreme court, which ultimately agreed with both lower courts. 
    Id.
     The court determined that
    the defendant could not show due diligence in bringing forth its defenses due to its “own
    negligence and indifference to or disregard of the circuit court’s process.” 
    Id. at 223-24, 225
    . It
    pointed out that the defendant’s initial argument that it had not received the summons or complaint
    was belied by the defendant’s supplemental affidavit in support of its reply. 
    Id. at 224
    . It further
    found that the defendant had been given “ample opportunity to avoid the default judgment by filing
    its answer and appearance,” and thus could not find solace in “out-of-court negotiations and good-
    faith attempts to settle the dispute.” 
    Id.
     The court acknowledged that although “the law encourages
    out-of-court settlement,” it was still “imperative that defendants not disregard their legal rights and
    obligations” because if the defendant had “kept abreast of [the] litigation, it would have known of
    the entry of the judgment.” 
    Id. at 224-25
    . The court further cautioned that “[]relief under section
    [2-1401] is available only to those who diligently pursue their legal defenses and remedies in court,
    not to those who disregard these procedures on the gamble that better results can be obtained
    through other procedures or at a cheaper cost.” (Internal citations and quotations marks omitted.)
    
    Id. at 224
    .
    ¶ 79                   1. Due diligence in presenting the claim or defense
    ¶ 80    Plaintiff contends that the circuit court “did not take a firm stance on whether Tristate
    established due diligence in the underlying case.” Citing Airoom, among other cases, as analogous,
    - 26 -
    No. 1-23-0287
    Plaintiff maintains that Tristate did not act diligently as it could have avoided the default judgment
    by filing an answer or pro se appearance, or independently tracking the case’s progress. Further,
    plaintiff attacks the Greenwood affidavit in support of the petition as unreliable and insufficient to
    excuse Tristate’s lack of participation in the case. Additionally, plaintiff preemptively contends
    that, as dictated by Airoom and Supreme Court Rule 11, she cannot be held responsible for
    Tristate’s lack of diligence by failing to serve the company with notice of any motions it intended
    to file, or orders entered by the court.
    ¶ 81    Tristate responds that it acted reasonably under the circumstances for failing to participate
    in the case until after the entry of the default judgment. Tristate recounts that it was “abandoned”
    by its counsel and was forced to retain new representation in a short period of time, and that its
    “extensive efforts” fell short based on the cost of hiring a new attorney, financial hardships
    following plaintiff’s purported smear campaign against the company, and the ongoing
    investigation into plaintiff’s stolen property. Tristate also urges us to consider plaintiff and
    plaintiff’s counsel’s actions in further assessing due diligence as dictated by Airoom. Tristate
    contends that it did not receive any notification of the case’s progress, despite an express court
    order for plaintiff to do so. Tristate reiterates that the court’s March 1, 2022 order relating to the
    upcoming filing of a motion for summary judgment, in addition to local court rules, required
    plaintiff to keep Tristate apprised, which she did not do. Tristate also points out that plaintiff did
    not provide notice of the default judgment until after 30 days, which created a substantially more
    difficult burden for Tristate to meet, as moving to vacate a judgment within 30 days would have
    otherwise implicated a different provision in the statute, specifically section 2-1301(e) of the Code
    of Civil Procedure (735 ILCS 5/2-1301(e) (West 2020)).
    - 27 -
    No. 1-23-0287
    ¶ 82   In reply, plaintiff maintains that she had no duty to serve a copy of the motion for default
    judgment, as there was no such directive requiring her to do so. However, plaintiff concedes that
    the circuit court later indicated that the motion should have been served to Tristate.
    ¶ 83   Airoom requires that “due diligence” must equate to a “reasonable excuse for failing to act
    within the appropriate time period” because section 2-1401 “was not intended to relieve a litigant
    of the consequences of his [or her] own mistake or negligence.” 
    114 Ill. 2d at 222
    ; Warren County,
    
    2015 IL 117783
    , ¶ 38. There is no “bright-line rule” for assessing “reasonableness.” Illinois
    Neurospine Institute, P.C., 
    2017 IL App (1st) 163386
    , ¶ 27. Instead, “reasonableness” is dictated
    by all the surrounding circumstances, including the conduct of the litigants and their attorneys.
    Airoom, 
    114 Ill. 2d at 222-23
    ; Warren County, 
    2015 IL 117783
    , ¶ 38.
    ¶ 84   We return to the record here. We first observe that plaintiff, in both the court below and
    here now, challenged some of the averments contained in Tristate’s 2-1401 petition, specifically
    as to the Greenwood affidavit’s discussion of plaintiff’s stolen belongings and damages. See
    Airoom, 
    114 Ill. 2d at 223
     (if the non-moving party challenges the facts supporting a request for
    relief under section 2-1401, a full and fair evidentiary hearing must be held); Warren County, 
    2015 IL 117783
    , ¶ 38; Bonanza International, Inc. v. Mar-Fil, Inc., 
    128 Ill. App. 3d 714
    , 718 (1984).
    However, plaintiff did not file a counter-affidavit in support of her response to the petition, and
    there is no indication in the record that either party requested an evidentiary hearing at the time
    the petition was heard. See Airoom, 
    114 Ill. 2d at 223
     (where a party waives their right to an
    evidentiary hearing when the facts of a 2-1401 petition are challenged, the court may evaluate the
    petition based on the pleadings, affidavits, and supporting materials in evidence). As such, we
    assess the record in light of these considerations.
    - 28 -
    No. 1-23-0287
    ¶ 85    We turn to the circuit court’s written order. The court observed that, after Tristate’s
    previous counsel withdrew, Tristate was given 21 days to hire new counsel and file an appearance
    with an address in which notices should be sent. However, the court noted, new counsel was not
    obtained until 10 months after being ordered to do so, and not until two months after the default
    judgment was entered. The court reasoned that had Tristate filed a mailing address with the court
    while seeking new representation, Tristate would have been “informed *** of the progress of this
    case.” As such, the court attributed Tristate’s “unawareness of said progress *** at least in part[]
    due to its own omissions.” The court balanced these considerations against plaintiff’s failure to
    serve any copies of orders to Tristate, including a March 1, 2022, order requiring it to do so.
    Nevertheless, the court stated that it “remain[ed] questionable that [Tristate] acted diligently
    throughout the events leading up to the entry of the May 9, 2022, default judgment.” Finally, the
    court noted that it could vacate the judgment based on equitable grounds, even if the due diligence
    requirement had not been satisfied.
    ¶ 86    Although the court made no definitive ruling on the degree of Tristate’s diligence other
    than characterizing it as “questionable,” the inference to be drawn from the whole of the court’s
    comments is that Tristate failed to meet its burden on that factor. Our review of the proceedings
    leading up to the default judgment supports this inference. First, Tristate’s knowledge of the case
    was undisputed. It had been served with the summons and complaint and had already appeared
    through counsel. It is also undisputed that Tristate was made aware that its first attorney was
    withdrawing, and as shown by the Greenwood affidavit, Tristate knew it had to retain new counsel
    pursuant to a court order, as it delineated its efforts to find counsel in spite of its purported financial
    concerns. Even if Tristate’s claims regarding its financial difficulties in securing counsel are to be
    taken as true, attempting to find representation at a “cheaper cost” did not excuse Tristate’s
    - 29 -
    No. 1-23-0287
    “disregard for [its] legal rights and obligations” in a case of which it was well aware. Airoom, 
    114 Ill. 2d at 224
    ; see also European Transpa Inc. v. Shrader, 
    242 Ill. App. 3d 103
    , 107 (1993) (noting
    that the defendants’ contention that it could not afford counsel was unsupported by the record and
    did not explain how they were suddenly able to afford representation thereafter).
    ¶ 87    Moreover, as noted by the circuit court, Tristate’s search for legal counsel did not excuse
    it from putting its mailing or formal email address on file, as required by the October 21 court
    order. See Charles Austin, Ltd. v. A-1 Food Services, Inc., 
    2014 IL App (1st) 132384
    , ¶ 43 (“Once
    a court acquires jurisdiction over a party, the litigant has a duty to track the progress of his or her
    case.”) Supreme Court Rule 13(c)(5) (eff. Jan 1, 2023) 14 dictates that, following the withdrawal of
    an attorney, a party must file a supplemental appearance within 21 days after the date of the order
    of withdrawal is entered. The supplementary appearance must provide “an address at which the
    service of notices or other documents may be had upon him or her,” and a self-represented party
    may also include an e-mail address in accordance with Supreme Court Rule 11(b). Id.15 Further,
    “[i]n the case of the party’s failure to file such supplementary appearance, subsequent notices and
    filings shall be directed to the party at the last known business or residence address.” (Emphasis
    added.) 
    Id.
    ¶ 88    Additionally, nothing in the petition or the attached affidavit evidences any belief that
    Tristate could have reasonably believed that somehow the case was resolved or not further
    progressing. See Airoom, 
    114 Ill. 2d at 224-25
     (even good-faith settlement attempts do not excuse
    14
    Although the rule has since been amended, the pertinent provisions cited were not.
    15
    Supreme Court Rule 11(b) (eff. July 1, 2021) provides that a “self-represented litigant who has
    an e-mail address must also include the e-mail address on the appearance and on all pleadings filed in court
    to which documents and notices will be served in conformance with [rule] 131(d).” Supreme Court Rule
    131(d) (eff. July 15, 2020) further expounds upon Rule 11, stating that if a “self-represented litigant does
    not designate an e-mail address, then service upon and by that party must be made by a method specified
    in Rule 11 other than e-mail transmission.”
    - 30 -
    No. 1-23-0287
    a defendant from disregarding its legal rights and obligations “on the gamble that better results can
    be obtained through other procedures or at a cheaper cost.”) (Internal citations and quotations
    marks omitted.); Illinois Neurospine Institute, P.C., 
    2017 IL App (1st) 163386
    , ¶ 36 (rejecting
    assertion of due diligence where defendant admittedly received the complaint and chose not to
    respond to it due to its focus on a separate lawsuit and belief that it had resolved the issues in the
    underlying case). Tristate does not assert that its failure to receive notices supported its belief that
    the case was over, and the record shows that it only chose to act when it apparently received a
    request from its insurer for payment of the damages outlined in the default judgment. See, e.g.,
    Illinois Neurospine Institute, P.C., 
    2017 IL App (1st) 163386
    , ¶¶ 35-36 (rejecting diligence
    argument where party only moved to vacate default judgment following settlement of additional
    lawsuit); European Transpa, Inc., 
    242 Ill. App. 3d at 107-08
     (indifference to the legal process is
    not an excusable mistake). As such, we agree with plaintiff that, based on the circumstances,
    Tristate’s independent reasons for failing to participate in the litigation over the course of one year,
    after the complaint and its initial appearance was filed, and about 10 months following Tristate’s
    first attorney’s withdrawal from the case, does not constitute an “excusable mistake,” but rather,
    “negligence and indifference.” Airoom, 
    114 Ill. 2d at 222, 225
    .
    ¶ 89    Even so, as noted prior, the circuit court’s decision ultimately hinged on its assessment of
    the “equities” in the case, and, as Airoom dictates, the “reasonableness of the excuse” also allows
    us to consider the “conduct of the litigants and their attorneys.” 
    Id. at 222
    . The parties’ arguments
    regarding lack of notice, although also interwoven within the due diligence discussion, concern
    the circuit court’s exercise of its equitable powers to prevent enforcement of an unfair, unjust, or
    unconscionable judgment, which we discuss below. 
    Id. at 225
    .
    ¶ 90                            2. Whether the Equities Dictated Vacatur of the Default Judgment
    - 31 -
    No. 1-23-0287
    ¶ 91    Plaintiff argues that because Tristate could not satisfy its diligence requirements, it could
    only obtain relief on its 2-1401 petition through the circuit court’s exercise of its equitable powers.
    Plaintiff contends that the circuit court erred by engaging in a “general balancing of the equities”
    where the record did not present any evidence of “extraordinary circumstances” to justify the
    court’s decision. On that latter point, plaintiff asserts that Tristate’s purported “lack of notice” is a
    commonplace excuse and not an “extraordinary circumstance” that should invoke the court’s
    equitable powers.
    ¶ 92    According to plaintiff, Illinois law restricts relaxation of the due diligence requirements to
    two categories of cases, specifically cases in which: (1) the plaintiff engaged in fraud to obtain or
    conceal the judgment; and (2) where enforcement of the judgment would cause the defendant to
    suffer from a unique injustice, citing Airoom, KNM Holdings, 
    2016 IL App (1st) 143008
    , and In
    re Marriage of Harnack and Fanady, 
    2014 IL App (1st) 121424
    . Plaintiff asserts that Airoom is
    directly analogous because, there, our supreme court found that failure to provide a party notice of
    default proceedings or the judgment itself did not rise to the level of unfair, unjust, or
    unconscionable conduct that would otherwise undermine the judgment’s legitimacy. Plaintiff
    acknowledges that the circuit court here appeared to characterize the damages award in the case
    as “unjust” based on it being “substantial” and purportedly “disputed,” but argues that the court
    failed to identify any authority to support that justification. Additionally, plaintiff continues, the
    court placed unnecessary emphasis on plaintiff’s counsel’s purported failure to serve Tristate
    notice of the motion for default judgment. Plaintiff concedes that there had been
    “miscommunication issues” between the court and plaintiff’s counsel as to whether service of the
    motion was required, but such discrepancies did not otherwise “play a material role” in the appeal.
    - 32 -
    No. 1-23-0287
    ¶ 93   Tristate responds that the circuit court’s grant of the section 2-1401 petition on equitable
    grounds should be affirmed and rejects plaintiff’s attempts to limit the court’s discretion to cases
    involving concealment or fraudulent action. Moreover, Tristate maintains, a reasonable person
    could find that plaintiff and plaintiff counsel’s attempts to conceal the default judgment placed
    Tristate in a position of unfairness. Such attempts, Tristate posits, included plaintiff’s failure to
    provide notice of a motion for default and failure to serve court orders as required by our supreme
    and local court rules such as Cook County Cir. Rs. 1.1(a) and 6.1, and Supreme Court Rule 105(b).
    As such, Tristate reasons, it was unable to defend itself at a prove-up hearing where plaintiff
    “overstated” her damages by almost double what was originally alleged. With regard to the March
    1, 2022, order, Tristate points out that plaintiff had been expressly ordered to serve the company
    with a copy of its motion for summary judgment, and by failing to do so, deprived Tristate of an
    opportunity to be heard prior to judgment, citing John Isfan Construction v. Longwood Towers,
    LLC, 
    2016 IL App (1st) 143211
    , as analogous. Further, Tristate argues, plaintiff and plaintiff’s
    counsel failed to provide notice of the order itself until after 30 days had passed.
    ¶ 94   Tristate additionally argues that the amount of damages is another reason to set aside the
    order, citing Johnson v. Wal-mart Stores, Inc., 
    324 Ill. App. 543
     (2001), as persuasive. Tristate
    contends that the amount is “highly contested” and unconscionable as it encompasses damages not
    alleged in the complaint or otherwise unaccounted for. Tristate points out that plaintiffs’ property
    insurer had assessed the replacement costs of plaintiff’s property at a much smaller amount,
    $217,289.57, and that plaintiff had already been partially reimbursed for that amount. Tristate also
    notes that it intends to challenge the legal sufficiency of the damages award pursuant to the
    Moorman or “economic loss” doctrine.
    - 33 -
    No. 1-23-0287
    ¶ 95   In reply, plaintiff challenges, as she did below, many of the facts asserted by Tristate with
    regard to damages. Plaintiff also points out that all of the cases relied upon by Tristate for its lack
    of notice argument turned on the resolution of section 2-1301 petitions, not 2-1401.
    ¶ 96   In Airoom, our supreme court also considered the extent of the circuit court’s ability to
    relax the due diligence requirements on a section 2-1401 petition. 
    114 Ill. 2d at 225-31
    . There, the
    defendant argued that, because the plaintiffs had failed to give it notice of the default proceedings,
    as well as notice of the entered judgment within 30 days, the due diligence requirement should be
    relaxed. 
    Id. at 226
    . Our supreme court ultimately rejected this argument. 
    Id.
     Preliminarily, the
    Airoom court acknowledged that “one of the foundational principles” in administering section 2-
    1401 relief was that the petition invoked the circuit court’s equitable powers if enforcing the
    default judgment would be unfair, unjust, or unconscionable. 
    Id. at 225
    . It further observed that
    circuit courts did not consider themselves “strictly bound by precedent,” if “justice and good
    conscience may require” vacatur of such a judgment even when “the requirement of due diligence
    has not been satisfied.” 
    Id. at 225
    .
    ¶ 97   Nevertheless, the court found that nothing in the record compelled it to find any “allegedly
    unfair, unjust, or unconscionable conduct” that required the otherwise “rigorous application of the
    due-diligence standard” to be “soften[ed]” in the case. 
    Id. at 226
    . With regard to the defendant’s
    suggestion that a plaintiff had to notify the defendant of the default hearing or an intention to seek
    a default judgment, the court stated that the plaintiffs “were under no legal responsibility” to do so
    under either the Code of Civil Procedure or the local rules of the circuit court, given that the
    defendant had not filed an appearance. 
    Id.
     Although the court acknowledged that the plaintiffs
    could have provided notice as a matter of “professional courtesy,” an express requirement to do so
    - 34 -
    No. 1-23-0287
    would have placed an impermissible “affirmative” and “ethical obligation” on the plaintiffs in an
    otherwise “adversarial” proceeding. 
    Id. at 226-27
    .
    ¶ 98   Additionally, the court continued, the argument concerning the plaintiffs’ failure to advise
    the defendant of the entry of the default judgment within 30 days was also insufficient. 
    Id. at 227
    .
    The court acknowledged that “failure to give notice of, or to execute upon, a default judgment
    within 30 days of its entry may be a factor to be considered in determining whether the plaintiff
    has acted so unfairly as to justify relaxation of the due-diligence standard[.]” 
    Id.
     However, the
    court stated, “additional circumstances must exist to compel the conclusion that the party obtaining
    the ex parte judgment would gain an unfair, unjust, or unconscionable advantage if the judgment
    were not vacated[.]” (Emphasis in original.) 
    Id.
     According to the court, there was no evidence of
    conduct by either the plaintiffs or their counsel that had been “designed to mislead or lull [the
    defendant] into believing that the case was proceeding normally while in the meantime obtaining
    a default judgment.” 
    Id. at 228
    . The court also rejected any notion that the plaintiffs’ attorney had
    “fraudulently concealed the entry of the judgment or prevented [the defendant] from knowing of
    it by any trick or contrivance” to lead the defendant to believe that the matter had been settled or
    that legal remedies were not being pursued. (Internal citation and quotations marks omitted.) 
    Id.
    Accordingly, the Airoom court determined that “equitable principles [did] not require the judgment
    to be vacated.” 
    Id. at 229
    .
    ¶ 99   As our supreme court reiterated in Warren County, Airoom is the seminal case concerning
    2-1401 petitions, but that same court has also cautioned that the resolution of a 2-1401 petition
    “depend[s] largely on the specific facts of the case.” 
    2015 IL 117783
    , ¶ 40. Despite this caveat,
    our courts have interpreted this part of Airoom’s discussion to mean that relaxation of the due
    diligence requirement is justified only under extraordinary circumstances. See Illinois Neurospine
    - 35 -
    No. 1-23-0287
    Institute, P.C., 
    2017 IL App (1st) 163386
    , ¶ 30 (quoting Ameritech Publishing of Illinois, Inc. v.
    Hadyeh, 
    326 Ill. App. 3d 56
    , 60 (2005) (noting that mitigating circumstances may excuse the
    imputation of an attorney onto a 2-1401 movant)); KNM Holdings, Inc., 
    2016 IL App (1st) 143008
    ,
    ¶ 27; European Transpa, Inc., 
    242 Ill. App. 3d at 108
    ; Gonzalez v. Profile Sanding Equipment,
    Inc., 
    333 Ill. App. 3d 680
    , 689 (2002) (“Although it is true that some decisions have relaxed or
    even excused the due diligence requirements, courts have only done so in extraordinary
    circumstances where it is necessary to prevent an unjust entry of default judgment [citation], or
    where there is unconscionable conduct by the opposing party that would require that the due
    diligence requirement be relaxed [citation].” (Emphasis in original.)). These decisions, as noted by
    plaintiff here, have interpreted “extraordinary circumstances” to mean evidence of fraudulent
    conduct by the plaintiff in procuring or concealing the judgment, or other otherwise unusual
    circumstances that would make enforcement unjust. See McGinley Partners, LLC v. Royalty
    Properties, LLC, 
    2018 IL App (1st) 172976
    , ¶ 32; European Transpa, Inc., 
    242 Ill. App. 3d at 108
    .
    ¶ 100 However, we do not read Airoom as narrowly as plaintiff does here. Nowhere in Airoom
    did our supreme court limit the relaxation of the due-diligence standard based on those specific
    categories of conduct identified by the plaintiff. It is true that the court found against the defendant
    in Airoom based on a lack of evidence pointing to “unfair, unjust, or unconscionable conduct” by
    the plaintiffs or their attorney. However, Airoom also reiterated the nature of a fact-based section
    2-1401 challenge, with assessment of such a petition to be determined by “all of the circumstances”
    of the specific case, “including the conduct of the litigants and their attorneys.” 
    Id. at 223, 231
    ; see
    also Warren County, 
    2015 IL 117783
    , ¶ (“The primary issue in Airoom depended largely on the
    specific facts of that case[.]”) (Emphasis added.) As such, we reject plaintiff’s contention that the
    circuit court’s exercise of discretion in granting a 2-1401 petition is solely limited to two categories
    - 36 -
    No. 1-23-0287
    of circumstances, although we certainly find these lines of cases helpful in assessing whether the
    circuit court properly exercised its discretionary authority. Further, we are guided by the principles
    pronounced in Airoom that, although “a liberal construction must be given to the petition to prevent
    an unjust result[,]” at the end of the day, “the ambit of section 2-1401 relief must not be
    overbroadened to such an extent that principles of equity and an ordered concept of justice are
    diluted[.]” (Internal quotations marks and citations omitted.) 
    114 Ill. 2d at 227
    .
    ¶ 101 With this framework in mind, we return to the record. Here, the circuit court determined
    that relaxation of the due-diligence standard was appropriate based on the “equities in the case.”
    Although it acknowledged that it “remain[ed] questionable that [Tristate] acted diligently” prior
    to the entry of the default judgment, the court was troubled by the fact that Tristate had not been
    served with orders in the case following its previous attorneys’ withdrawal, including the March 1
    order which expressly required notice. It also noted that the default judgment was “substantial in
    nature” and “highly contested,” and earlier in the order, stated that Tristate’s assertion of various
    meritorious defenses was highly fact-dependent.
    ¶ 102 Our resolution of this matter requires us to balance each party’s conduct throughout the
    course of this litigation. In so doing, we are mindful of the applicable standard of our review.
    Based on the facts before us, and under the abuse of discretion standard applicable to the
    assessment of a fact-dependent 2-1401 petition, we are hard pressed to find error in circuit court’s
    decision to vacate the default judgment. First, we cannot ignore the court’s seeming displeasure
    with plaintiff’s failure to serve notice of any order on Tristate after its original attorney withdrew,
    particularly with regard to the March 1 order. In Airoom, it is true that the plaintiffs were found to
    be under no legal obligation to provide the defendant with notice of either the hearing for or of the
    motion for default judgment itself. 
    Id. at 226
    . Notably, though, the court based this reasoning on
    - 37 -
    No. 1-23-0287
    the fact that the defendant never filed an appearance, and thus no notice was required under either
    the code of civil procedure or the applicable local rules of the court in which the matter originated.
    Id.; see also American Consulting Association v. Spencer, 
    100 Ill. App. 3d 917
    , 922-23 (1981) (not
    being notified of proceedings may be “unavailing” in the absence of other facts in support of a
    “reasonable mistake” for failing to participate in a case). However, unlike in Airoom, it is
    undisputed that Tristate had filed an appearance in the case at its inception, and that there had been
    significant communications between Tristate and plaintiff, both on her own accord and through
    counsel, prior to the instant litigation.
    ¶ 103 Next, although plaintiff is adamant that she never had a duty to notify Tristate of any
    ongoing proceedings or to provide it with copies of court orders, the circuit court’s written order
    identified numerous local circuit and supreme court rules in support of its belief that notice could
    have, or should have, been given, especially given that Tristate had not yet been found to be in
    default at the time the motion was heard. See In re Marriage of Jackson, 
    259 Ill. App. 3d 538
    , 543
    (1994) (“Local rules are not merely ‘technicalities’ designed to ensnare unwary litigants; instead,
    they constitute important safeguards for the efficient administration of justice.”); Piasa Motor
    Fuels, Inc. v. Illinois Department of Revenue, 
    138 Ill. App. 3d 422
    , 427 (1985) (noting that local
    circuit court rules have the effect of a statute). Specifically, the court identified Cook County Cir.
    Ct. R. 1.1(a) (eff. July 1, 1976), which requires that “[n]otice of all proceedings in an action shall
    be given to all parties who have appeared and have not been found by the [c]ourt to be in default,
    unless notice is excused pursuant to [Illinois] Supreme Court Rule 104(c).”16 The court also looked
    16
    Although not cited by the circuit court in its order, we observe that Supreme Court Rule 104(b)
    (eff. Jan. 1, 2018) requires that “[p]leadings subsequent to the complaint, written motions, and other
    documents required to be filed shall be filed with the clerk with a certificate of counsel or other proof that
    the documents have been served on all parties who have appeared and have not theretofore been found by
    the court to be in default for failure to plead.”
    - 38 -
    No. 1-23-0287
    to Cook County Cir. Ct. R. 6.1(a) (eff. Feb. 15, 1994), which provides that “[e]xcept as provided
    herein, a service of a rule or order upon a party shall be made in the manner and upon the persons
    described in Supreme Court Rule 105(b).” In turn, Supreme Court Rule 105(a) (eff. Jan. 1, 2018),
    also cited by the court, provides that:
    “[I]f new or additional relief, whether by amendment, counterclaim, or otherwise
    is sought against a party not entitled to notice under Rule 104, notice shall be given [to
    them] as herein provided. The notice shall be captioned with the case name and number
    and shall be directed to the party. It shall state that a new pleading seeking new or additional
    relief against him has been filed and that a judgment by default may be taken against him
    for the new or additional relief unless he files an answer or otherwise files an appearance
    in the office of the clerk of the court within 30 days after service, receipt by certified or
    registered mail, or the first publication of the notice, as the case may be, exclusive of the
    date of service, receipt, or first publication. Except in case of publication, a copy of the
    new or amended pleading shall be attached to the notice, unless excused by the court for
    good cause shown on ex parte application.” Ill. S. Ct. R. 105(a).
    ¶ 104 Additionally, Cook County Cir. Ct. R. 2.1 (eff. Aug. 21, 2000) governs notice of hearings
    for motions. Rule 2.1(a) requires that “[e]xcept in actions appearing on the daily trial call or during
    the course of trial, written notice of the hearing of all motions shall be given to all parties who
    have appeared and have not theretofore been found by the court to be in default for failure to plead,
    and to all parties whose time to appear has not expired on the date of notice.” The notice of hearing
    is required to show the date and time, as well as the place where the motion is to be presented.
    Cook County Cir. Ct. R. 2.1(b). If the motion is written, a copy of the motion or a statement that
    - 39 -
    No. 1-23-0287
    it has been served is to be sent with the notice. 
    Id.
     Notice should be given to all persons described
    within Supreme Court Rule 11. Cook County Cir. Ct. R. 2.1(c)(i).
    ¶ 105 Finally, we further note that, pursuant to Supreme Court Rule 13(c)(5) (eff. Jan 1, 2023),
    even if a party fails to file a supplemental appearance after its counsel withdraws, “subsequent
    notices and filings shall be directed to the party at the last known business or residence address.”
    (Emphasis added.) 
    Id.
     As noted by the court and as shown by the record, Tristate’s original
    attorney’s motion to withdraw as counsel and later filed affidavit of service contained Tristate’s
    mailing address. Plaintiff’s complaint also contained exhibits which listed the same mailing
    address, as well as at least two e-mail addresses, including that of Richard Greenwood. Thus,
    plaintiff was aware of various locations to send the orders and notices. The record further shows
    that, in at least one instance, the court found plaintiff’s duty to serve notice to be extremely clear
    where plaintiff expressed an intention to file a motion for summary judgment. Although the motion
    that was actually filed was not that specific type, the default judgment effectively operated in the
    same manner to ultimately dispose of the case. See Charles Austin, Ltd., 
    2014 IL App (1st) 132384
    ,
    ¶ 19 (a plaintiff has no duty to notify a party of a default judgment “unless the question arose.”);
    compare European Transpa, Inc., 
    242 Ill. App. 3d at 108
     (observing that the plaintiffs informed
    the defendants of the status of the case, even where the defendants had not filed an appearance and
    were not technically entitled to notice); JP Morgan Chase Bank v. Fankhauser, 
    383 Ill. App. 3d 254
    , 261-62 (2008) (movant failed to show diligence where the record showed that it continually
    received notices of proceedings, including a notice of its motion for entry of foreclosure judgment,
    notice of foreclosure sale, and notice of motion to confirm the foreclosure sale).
    ¶ 106 We also take note of the large damages award, although in so doing we express no opinion
    on the propriety of the ultimate award. We note, however, that in her complaint, plaintiff sought
    - 40 -
    No. 1-23-0287
    damages in “excess of $200,000,” as well as interest, attorney fees, and costs. She also
    contradictorily alleged that the value of her remaining property exceeded $335,000. In the affidavit
    attached to her motion for default judgment, plaintiff estimated her compensatory damages to be
    $431,868.42, and this later request was granted at a prove-up hearing conducted on the same day
    that the motion for default was presented. Notably, as pointed out by Tristate, the order does not
    indicate if attorney fees or interest were awarded, and thus there is almost a $100,000 difference
    between what was originally requested in the complaint and what was eventually awarded. This is
    concerning, given that, even today, in response to Tristate’s argument that some of those damages
    were already accounted for by plaintiff’s liability insurer or through return of certain items,
    plaintiff admitted that some costs had been reimbursed, although it is unclear to what extent they
    were and how the default judgment accounted for those considerations. See Halle v. Robertson,
    
    219 Ill. App. 3d 564
    , 570 (1991) (due diligence requirement relaxed where court identified
    problems with the damages award, including a request for damages for which the plaintiff had
    already received compensation); Bonanza International, Inc., 
    128 Ill. App. 3d at 719-20
    (relaxation of due diligence requirement where, if movant’s petition was allowed to proceed and
    parties went to trial, plaintiff’s conduct would be called into question as the amount of damages as
    alleged in an affidavit would have proven to be inaccurate); compare McGinley Partners, LLC,
    
    2018 IL App (1st) 172976
    , ¶ 33 (mere disagreement about the interpretation of a contract that
    arguably imposed a damages cap did not demonstrate fraudulent activity by the plaintiff). Further,
    the concern about the amount of damages was already an issue prior to this litigation, where the
    record shows that Tristate and plaintiff were continually in disagreement about what property was
    remaining or its value overall.
    - 41 -
    No. 1-23-0287
    ¶ 107 Finally, we also observe that plaintiff does not dispute that she did not send out the entered
    default judgment order to Tristate, or that she sent the order to Tristate’s liability insurer more than
    30 days after the judgment had been entered. As noted in Airoom, “failure to give notice of, or to
    execute upon, a default judgment within 30 days of its entry may be a factor to be considered in
    determining whether the plaintiff has acted so unfairly as to justify relaxation of the due-diligence
    standard[.].” (Emphasis in original.) 
    114 Ill. 2d at 228
    ; see also Bonanza International, Inc., 
    128 Ill. App. 3d at 720
     (observing that the plaintiff’s delay of providing notice of a default judgment
    more than 30 days after its entry before commencing citation proceedings, “although not enough
    in itself to render a default judgment unfair or unconscionable, has been held to cast a cloud on the
    proceedings because the standards for vacating a judgment within 30 days of its entry are less
    stringent than after that period has elapsed.”); compare Illinois Neurospine Institute, P.C., 
    2017 IL App (1st) 163386
    , ¶ 35 (no requisite circumstances to relax due diligence requirement where the
    defendant was aware of default judgment and was further sent a copy of the order by the plaintiff’s
    counsel); European Transpa, Inc., 
    242 Ill. App. 3d at 108
     (even though the plaintiffs did not seek
    enforcement of the default judgment until after 30 days, it was undisputed that the defendants had
    actual notice of the judgment the day it was entered); JP Morgan Chase Bank, 
    383 Ill. App. 3d at 262
     (no evidence of unfair, unjust, or unconscionable circumstances where, although the plaintiff
    did not provide movant with notice of entry of judgments for default and foreclosure, plaintiff
    provided notice of the hearing at which such judgments were entered). Again, although we do not
    excuse Tristate’s failure to independently follow its own case, we do take note that, under section
    2-1301, Tristate’s burden in vacating the default judgment would have been lessened had it filed
    its petition within 30 days. Compare 735 ILCS 5/2-1301(e) (West 2020) (authorizing a court to set
    aside a default judgment within 30 days if it deems it to be “reasonable”); see also In re Haley D,
    - 42 -
    No. 1-23-0287
    
    2011 IL 110886
    , ¶ 69 (the “overriding consideration” on a section 2-1301(e) petition is “whether
    or not substantial justice is being done between the litigants and whether it is reasonable, under
    the circumstances, to compel the other party to go to trial on the merits.”)17
    ¶ 108 In sum, although we agree that Tristate did not meet its burden in showing due diligence
    in the underlying action, we do not find that the circuit court unreasonably determined that the
    equities in this case called for the litigation to proceed fully on the merits. The court’s assessment
    of the documentary record indicates that it viewed enforcement of the default judgment to be
    otherwise unfair to Tristate based on the circumstances, and although reasonable minds may differ
    as to whether plaintiff or her counsel’s actions were specifically intended to unfairly procure an
    unjust advantage in the litigation, we cannot say that an opposite conclusion is clearly evident. We
    also strongly reiterate that it is our assessment of all of the parties’ actions in this case, both prior
    to and after the filing of the complaint, that compel this result. Accordingly, we affirm the circuit
    court’s judgment.
    ¶ 109                                     III. CONCLUSION
    ¶ 110 For the reasons stated, we affirm the judgment of the circuit court.
    ¶ 111 Affirmed.
    17
    We note in passing that most of Tristate’s cited case law in support of the due diligence
    requirement on a 2-1401 petition were not actually cases concerning 2-1401 petitions, but rather, 2-1301
    petitions. See John Isfan Construction, 
    2016 IL App (1st) 143211
    , ¶ 3; In re Haley D, 
    2011 IL 110886
    , ¶¶
    60, 66-68; Havana National Bank v. Satorius-Curry, Inc., 
    167 Ill. App. 3d 562
    , 564-65 (1988); Stotlar Drug
    Co. v. Marlow, 
    239 Ill. App. 3d 726
    , 728-29 (1993); In re Marriage of Jackson, 259 Ill. App. 3d at 542.
    - 43 -
    

Document Info

Docket Number: 1-23-0287

Citation Numbers: 2024 IL App (1st) 230287-U

Filed Date: 5/28/2024

Precedential Status: Non-Precedential

Modified Date: 5/28/2024