Innovative Therapy Solutions Incorporated, d/b/a Innovative Pharmacy Solutions v. Greenhill Manor Management, LLC ( 2019 )


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  •                                                                             FILED
    Nov 25 2019, 8:37 am
    CLERK
    Indiana Supreme Court
    Court of Appeals
    and Tax Court
    ATTORNEY FOR APPELLANT                                    ATTORNEYS FOR APPELLEES
    Richard B. Kaufman                                        Sean M. Clapp
    Indianapolis, Indiana                                     Ian T. Keeler
    Indianapolis, Indiana
    IN THE
    COURT OF APPEALS OF INDIANA
    Innovative Therapy Solutions                              November 25, 2019
    Incorporated, d/b/a Innovative                            Court of Appeals Case No.
    Pharmacy Solutions,                                       19A-CC-1717
    Appellant-Plaintiff,                                      Appeal from the Hamilton
    Superior Court
    v.                                                The Honorable William J. Hughes,
    Judge
    Greenhill Manor Management,                               The Honorable Andrew R. Bloch,
    LLC, et al.,                                              Magistrate
    Appellees-Defendants.                                     Trial Court Cause No.
    29D03-1901-CC-471
    Bailey, Judge.
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019                           Page 1 of 17
    Case Summary
    [1]   Innovative Therapy Solutions, d/b/a Innovative Pharmacy Solutions (“ITS”),
    appeals the trial court order setting aside the default judgment ITS had obtained
    against Greenhill Manor Management, LLC (“GMM”), Hanover Nursing
    Management, LLC (“HNM”), and Wintersong Village Management, LLC
    (“WVM”) (collectively, “Management Defendants”) in ITS’s collection action.
    There is one issue on appeal which we restate as whether the trial court erred
    when it granted the Management Defendants’ motion to set aside the default
    judgment.
    [2]   We reverse and remand.
    Facts and Procedural History
    [3]   On January 15, 2019, ITS filed its Complaint against Management Defendants
    and Chosen Consulting, LLC, d/b/a Chosen Healthcare (“Chosen
    Consulting”), and Chosen Healthcare. The Complaint alleged that
    Management Defendants are all Chosen Consulting’s and Chosen Healthcare’s
    skilled nursing facilities in Indiana. It further alleged that, in the months of
    February and March of 2018, ITS provided goods and services totaling
    $52,400.61 to Management Defendants at their request and authorization, and
    that the defendants failed to provide compensation for those goods and services.
    The Complaint contained seven counts against the defendants for “Account
    Stated” and unjust enrichment related to the alleged unpaid and past-due sums.
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019      Page 2 of 17
    ITS attached to the Complaint three exhibits, A through C,1 which it alleged
    contained invoices and account statements to the Management Defendants for
    the cost of goods and services ITS provided in the relevant months. The
    Complaint requested a money judgment against Chosen Consulting and
    Chosen Healthcare for the total sum of $52,400.61, plus prejudgment interest at
    a rate of 8%. It also requested, apparently in the alternative, a money judgment
    against each of the Management Defendants for their portions of the total sum,2
    plus prejudgment interest.
    [4]   On January 15, 2019, the Hamilton County clerk signed and sealed five
    Summonses, one to each of the five defendants. The Summonses were
    addressed as follows:
    1. Greenhill Manor Management, LLC
    c/o Midwest Registered Agent, LLC, registered agent
    11988 Fishers Crossing Drive, Unit 100
    Fishers, Indiana 46038;
    2. Hanover Nursing Management, LLC
    c/o Midwest Registered Agent, LLC, registered agent
    11988 Fishers Crossing Drive, Unit 100
    Fishers, Indiana 46038;
    1
    The Complaint identified the exhibits as the invoices for the goods and services ITS provided in February
    and March of 2018 to GMM (Exhibit A), HNM (Exhibit B), and WVM (Exhibit C).
    2
    The Complaint alleged GMM’s portion was $19,446.31; HNM’s portion was $20,443.97; and WVM’s
    portion was $12,510.33.
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019                            Page 3 of 17
    3. Wintersong Village Management, LLC
    c/o Midwest Registered Agent, LLC, registered agent
    11988 Fishers Crossing Drive, Unit 100
    Fishers, Indiana 46038;
    4. Chosen Consulting, LLC, d/b/a Chosen Healthcare
    c/o Midwest Registered Agent, LLC, registered agent
    11988 Fishers Crossing Drive, Unit 100
    Fishers, Indiana 46038; and
    5. Chosen Healthcare
    c/o Highest Executive Officer
    11988 Fishers Crossing Drive, Unit 100
    Fishers, Indiana 46038.
    App. Vol. 3 at 48-52. Each Summons stated that the manner of service of the
    summons was designated as “Certified Mail, Return Receipt Requested.” 
    Id. [5] On
    January 18, ITS’s attorney filed a Certificate of Issuance and Service of
    Summons certifying that he personally delivered to the United States Postal
    Service (“USPS”) five “service packages” consisting of the Summonses, the
    Complaint with Exhibits, and the ITS attorney’s appearance. 
    Id. at 53-62.
    The
    Certificate of Issuance also provided the USPS tracking numbers for each of the
    five service packages and attached as an exhibit five certified mail receipts
    stamped by USPS (one for each defendant) and five printouts from the USPS
    tracking information website which stated that all five service packages were
    delivered and “Left with Individual” by USPS on January 16, 2019. 
    Id. at 58-
    62. The Certificate of Issuance contained a certificate of service stating that, on
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019     Page 4 of 17
    January 18, ITS’s attorney mailed it to all defendants in care of their registered
    agent at the same address as that listed on the Summonses.
    [6]   The defendants had not filed a responsive pleading by February 14. Therefore,
    on that date, ITS filed an Application for Default Judgment alleging all
    defendants failed to file responsive pleadings that were due on February 8 but
    seeking default judgment only as to the Management Defendants. The
    application contained a certificate of service stating that, on February 14, ITS’s
    attorney mailed it to all defendants in care of their registered agent at the same
    address as that listed on the Summonses. The application for default judgment
    attached the following documents:
    Group Exhibit A – copies of five certified mail receipts stamped
    by USPS (one for each defendant);
    Group Exhibit B – copies of printouts from the Indiana Secretary
    of State internet records stating that, for all defendants, the
    “principal office address” was 11988 Fishers Crossing Dr.,
    Fishers, IN 46038, and that, for all defendants except Chosen
    Healthcare, the “registered agent” was Midwest Registered
    Agent, LLC, located at the same address as the principal office
    address;
    Group Exhibit C – copies of five USPS “PS Form 3811” return
    receipts showing each of the five service packages were delivered
    to the 11988 Fishers Crossing Drive address and signed for by
    “Danny Dyckman,” and five printouts from the USPS tracking
    information website which stated that all five service packages
    were delivered and “Left with Individual” by USPS on January
    16, 2019.
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019      Page 5 of 
    17 Ohio App. V
    . 3 at 63-86.
    [7]   On March 3, the trial court issued a notice to all parties noting that ITS had
    failed to file with its Complaint an Affidavit of Debt, as required by Indiana
    Trial Rule 9.2(A). The notice stated, because filing an Affidavit of Debt is a
    “prerequisite to the entry of [a] default” judgment, the court would take “no
    action” on ITS’s motion for default judgment “until the affidavit is received and
    made part of the record.” App. V. 2 at 5. On March 5, ITS filed its
    “Supplement to Application for Default Judgment” to which it attached and
    incorporated an Affidavit of Debt executed by ITS’s President. App. V. 3 at 87.
    The Affidavit stated that, “based upon the books and records of [ITS],” the
    sums requested in the Complaint were unpaid and still owing. 
    Id. at 95-96.
    The Supplement to Application for Default Judgment contained a certificate of
    service stating that, on March 5, ITS’s attorney mailed it to all defendants care
    of their registered agent at the same address as that listed on the Summonses.
    [8]   On March 6, the trial court entered a default judgment against the Management
    Defendants and issued that order to all parties of record. The order stated that
    all of the “Applicable Defendants” (i.e., the Management Defendants) had been
    “duly served with process”; each of those defendants was in default; the
    Application had been supplemented with an Affidavit of Debt; and the
    Application should be granted. 
    Id. at 97-98.
    On March 19, ITS filed motions
    for proceedings supplemental, with certificates of service, and the court issued
    orders to appear for proceedings supplemental to each Management Defendant.
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019    Page 6 of 17
    [9]    On April 30, counsel for all defendants entered his appearance, and the
    Management Defendants filed a motion to set aside the default judgment
    pursuant to Trial Rule 60(B). The Rule 60(B) motion alleged that: (1) because
    ITS failed to attach the Affidavit of Debt to the Complaint it served on
    defendants, service of process was “inadequate,” the trial court lacked personal
    jurisdiction over defendants, and the default judgment was void pursuant to
    Rule 60(B)(6), 
    id. at 141;
    and (2) the default judgment should be set aside
    pursuant to Rule 60(B)(8) because of “equitable considerations,” 
    id. at 142.
    Management Defendants attached to the motion the Affidavit of Michael
    Feder, General Counsel for Chosen Consulting, who stated he first became
    aware of the default judgment “sometime after March 19, 2019.” App. V. 3 at
    150-51. On April 30, Chosen Consulting and Chosen Healthcare also filed a
    Motion to Dismiss the Complaint on grounds of lack of personal jurisdiction,
    insufficiency of service of process, and failure to state a claim. ITS filed
    responses to those motions, and the court conducted a hearing on June 14, after
    which it took the matter under advisement.
    [10]   On July 23, 2019, the trial court issued its order setting aside the default
    judgment.3 ITS now appeals.
    3
    It appears from the record on appeal that the trial court has not yet ruled on the motion to dismiss. The
    order granting the motion to set aside default judgment erroneously refers to the motion to dismiss “filed on
    behalf of Plaintiff” but does not rule on any motion to dismiss. App. V. 2 at 12-13.
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019                             Page 7 of 17
    Discussion and Decision
    [11]   This court has recently addressed the standard of review of a ruling on a motion
    to set aside a default judgment:
    A decision whether to set aside a default judgment is entitled to
    deference and is reviewed for abuse of discretion. Coslett v.
    Weddle Bros. Const. Co., Inc., 
    798 N.E.2d 859
    , 861 (Ind. 2003),
    reh’g denied. Any doubt about the propriety of a default judgment
    should be resolved in favor of the defaulted party. 
    Id. Indiana law
    strongly prefers disposition of cases on their merits. 
    Id. Our standard
    of review is limited to determining whether the trial
    court abused its discretion. Bennett v. Andry, 
    647 N.E.2d 28
    , 31
    (Ind. Ct. App. 1995). An abuse of discretion may occur if the
    trial court’s decision is clearly against the logic and effect of the
    facts and circumstances before the court, or if the court has
    misinterpreted the law. McCullough v. Archbold Ladder Co., 
    605 N.E.2d 175
    , 180 (Ind. 1993).
    Fields v. Safway Group Holdings, LLC, 
    118 N.E.3d 804
    , 809 (Ind. Ct. App. 2019),
    trans. denied. “Upon a motion for relief from a default judgment, the burden is
    on the movant to show sufficient grounds for relief under Indiana Trial Rule
    60(B).” Dalton Corp. v. Myers, 
    65 N.E.3d 1142
    , 1144 (Ind. Ct. App. 2016)
    (quoting Huntington Nat. Bank v. Car–X Assoc. Corp., 
    39 N.E.3d 652
    , 655
    (Ind.2015)), trans. denied.
    Trial Rule 60(B)(6)
    [12]   ITS contends that the trial court erred to the extent it set aside the default
    judgment on the grounds that the judgment was void for lack of personal
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019       Page 8 of 17
    jurisdiction.4 Indiana Trial Rule 60(B) governs a request for relief from a
    default judgment. Subsection (6) of that Rule provides that the trial court may
    grant such relief when the judgment is void. Management Defendants
    contended in the trial court and contend on appeal that the default judgment is
    void because ITS failed to attach an Affidavit of Debt to its Complaint pursuant
    to Indiana Trial Rule 9.2(A), which states in relevant part: “When any
    pleading allowed by these rules is founded on an account, an Affidavit of Debt,
    in a form substantially similar to that which is provided in Appendix A-2 to
    these rules, shall be attached.” Management Defendants contend that ITS’s
    failure to attach the Affidavit of Debt to the Complaint rendered the latter
    deficient, which in turn rendered service of process inadequate. Therefore,
    citing King v. United Leasing, Inc., 
    765 N.E.2d 1287
    (Ind. Ct. App. 2002), 5 they
    contend that the inadequate service left the trial court without personal
    jurisdiction over them, and the default judgment was void and should be
    vacated.
    [13]   However, “it is well established that non-compliance with Rule 9.2(A) is not a
    per se bar to the action.” Brown v. Guinn, 
    970 N.E.2d 192
    , 195 (Ind. Ct. App.
    2012). Rather, Trial Rule 9.2(F)—which Management Defendants only
    selectively quote—plainly states that a trial court faced with non-compliance
    4
    The trial court did not issue findings of fact and conclusions of law.
    5
    King involved unclaimed service of process, not an alleged failure to comply with Trial Rule 
    9.2(A). 765 N.E.2d at 1290
    .
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019                          Page 9 of 17
    with 9.2(A), “in its sound discretion, may order compliance, the reasons for
    non-compliance to be added to the pleadings, or allow the action to continue
    without further pleading.” (emphasis added). See also Bank of New York v. Bright,
    
    494 N.E.2d 970
    , 975 (Ind. Ct. App. 1986) (“By its very terms, Trial Rule 9.2(F)
    affords the trial court discretion in addressing non-compliance with Trial Rule
    9.2(A). The court may, in its sound discretion, either order compliance or
    permit the action to proceed without amendment of the pleadings.”).
    [14]   Here, the trial court issued a notice to the parties in which it clearly decided to
    allow ITS to submit an Affidavit of Debt without amending the Complaint. See
    App. V. 2 at 5 (“Notice Issued to Parties,” stating an Affidavit of Debt was
    required and, “as a result, no action is taken on the Plaintiffs’ motion [for
    default judgment] until the affidavit is received and made a part of the record.”)
    (emphasis added). The court acted within its discretion. T.R. 9.2(F).
    [15]   Management Defendants also assert that the default judgment is void because
    the Affidavit of Debt that was eventually filed does not comply with the
    business records exception to hearsay as provided in Indiana Rule of Evidence
    803(6). However, even if that allegation were true, failure to attach an
    admissible affidavit does not void the judgment for the same reason the failure
    to attach the affidavit at all does not void the judgment. The trial court has
    discretion to allow the case to proceed regardless of the form, or even existence,
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019          Page 10 of 17
    of the Affidavit of Debt. T.R. 9.2(F).6 Here, the trial court did not abuse that
    discretion, and the default judgment is not void. Therefore, Trial Rule 60(B)(6)
    does not afford Management Defendants relief from that judgment.
    Trial Rule 60(B)(8)
    [16]   The only other ground Management Defendants alleged for their motion to set
    aside the default judgment was Trial Rule 60(B)(8), which provides that a court
    may relieve a party from a judgment for “any reason justifying relief from the
    operation of the judgment, other than those reasons set forth in sub-paragraphs
    (1), (2), (3), and (4).” Such a motion “shall be filed within a reasonable time”
    and “must allege a meritorious claim or defense.” 
    Id. If a
    movant
    demonstrates a timely filing of its motion to set aside judgment and a
    meritorious defense, a trial court may grant relief from the judgment under
    60(B)(8) upon an additional showing of “exceptional circumstances” justifying
    such relief. 
    Fields, 118 N.E.3d at 809-10
    (citing Brimhall v. Brewster, 
    864 N.E.2d 1148
    , 1153 (Ind. Ct. App. 2007), trans. denied); see also State v. Collier, 
    61 N.E.3d 265
    , 268-69 (Ind. 2016). Exceptional circumstances include “equitable
    considerations” such as (1) whether the movant has a substantial interest in the
    matter at issue; (2) whether the movant had an “excusable reason” for its
    6
    We also note that Indiana is a “notice pleading” state in which a complaint’s allegations are sufficient if
    they put a reasonable person on notice as to why a plaintiff sues and what evidence will be presented at trial.
    ARC Const. Management, LLC v. Zelenak, 
    962 N.E.2d 692
    , 697 (Ind. Ct. App. 2012). Management Defendants
    do not contend that the pleadings failed to provide them with notice of the claims against them and the
    evidence to be presented at trial.
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019                            Page 11 of 17
    untimely response; (3) whether the movant took “quick action to set aside the
    default judgment” once the complaint was discovered; (4) whether the movant
    will suffer significant loss if the default judgment is not set aside; and (5)
    whether the non-movant will suffer only minimal prejudice if the case is
    reinstated. 
    Huntington, 39 N.E.3d at 658
    ; see also 
    Dalton, 65 N.E.3d at 1145
    .
    Timing of Motion to Set Aside Judgment
    [17]   Determining what is a reasonable time period to file a motion pursuant to Rule
    60(B)(8) “depends on the circumstances of each case, as well as the potential
    prejudice to the party opposing the motion and the basis for the moving party's
    delay.” 
    Collier, 61 N.E.3d at 268
    . Here, Management Defendants filed their
    60(B) motion on April 30, 2019, over three months after the Complaint and
    Summonses were filed and served and over seven weeks after the default
    judgment was entered.
    [18]   Management Defendants do not dispute that the Complaint and Summonses
    were served by certified mail to the address of their registered agent as listed
    with the Secretary of State. That is unquestionably effective service of process,
    and Management Defendants do not claim otherwise. See Precision Erecting, Inc.
    v. Wokurka, 
    638 N.E.2d 472
    , 474 (Ind. Ct. App. 1994) (holding Trial Rule 4.6
    requires only that service be sent by certified mail to an organization’s
    registered agent, not that the registered agent be the person who signs the return
    receipts), trans. denied. Moreover, Management Defendants admit that the
    person who signed for the documents, Danny Dyckman, was an employee of
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019       Page 12 of 17
    their parent company, Chosen Healthcare, whose offices were located at the
    same address as that for Management Defendants and their registered agent.
    They note that Mr. Dyckman was not their employee or an employee of their
    registered agent, and that he was “not overly familiar with legal service of
    process.” Appellee’s Br. at 22. But, notably, Management Defendants never
    allege that Mr. Dyckman actually failed to timely give them the complaint and
    summonses.
    [19]   In fact, Management Defendants provide no explanation at all of what
    happened to the pleading documents after Mr. Dyckman signed for them, other
    than to state, vaguely, that the complaint “slipped through the cracks.” 
    Id. Their general
    counsel submitted an affidavit stating that he was not aware of
    the default judgment until sometime after March 19, 2019, but Management
    Defendants never allege that either they or their counsel were unaware of the
    lawsuit until that date. See App. V. 3 at 144 (alleging that “[t]he Default
    Defendants only recently discovered the entry of the Default Judgment”)
    (emphasis added); Smith v. State, 
    38 N.E.3d 218
    , 222 (Ind. Ct. App. 2015)
    (holding movant did not show timely 60(B)(8) motion where he did not even
    “specifically state when” he first learned of the case). Nor do Management
    Defendants ever allege that they did not receive the other court filings ITS’s
    counsel verified in Certificates of Service that he served on them or the orders
    and notices that the trial court issued to all parties prior to the order granting
    default judgment.
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019      Page 13 of 17
    [20]   In short, Management Defendants failed to allege facts that would indicate a
    reasonable basis for why they waited for over seven weeks from the date of the
    default judgment to file a motion to set aside that judgment. Under the
    circumstances of this case, the defaulted parties failed to demonstrate that they
    filed their motion “within a reasonable time.” T.R. 60(B).
    Meritorious Defense
    [21]   Because Management Defendants failed to demonstrate that they filed their
    motion to set aside default judgment in a timely manner, we need not address
    whether they alleged facts that would establish a meritorious defense or
    exceptional circumstances. See T.R. 60(B) (emphasis added) (“The motion shall
    be filed within a reasonable time….”); 
    Fields, 118 N.E.3d at 810
    (citing
    
    Huntington, 39 N.E.3d at 659
    )) (holding “provided the movant demonstrated a
    meritorious defense and filed the motion for relief in a timely fashion,” the
    court may proceed to a determination of whether defendants demonstrated
    exceptional circumstances justifying relief from the default judgment (emphasis
    added)).
    [22]   However, assuming for argument’s sake that Management Defendants had
    timely filed their motion, we consider whether they demonstrated that they had
    a meritorious defense to the lawsuit. “A meritorious defense is defined as
    enough admissible evidence to indicate that if the case were retried on the
    merits, a different result would be reached and that an injustice would be foisted
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019   Page 14 of 17
    upon the defaulted party if the judgment were allowed to stand.” Gallant Ins.
    Co. v. Toliver, 
    695 N.E.2d 592
    , 593-94 (Ind. Ct. App. 1998), trans. denied.
    [23]   Here, for their contention that they have a meritorious defense “on at least a
    portion” of the claims, Management Defendants rely solely upon the face of the
    exhibits ITS attached to its complaint; i.e., the invoices and statements of
    account to Management Defendants for the months of February and March of
    2018. Appellee’s Br. at 19. Specifically, they note that some of the documents
    are stamped with the words “Non-Covered Items” and/or “Medicaid
    Pending,” and that those words indicate they may not be liable for all or a
    portion of the charges so stamped. 
    Id. We agree
    that portions of the exhibits
    attached to the complaint contain some notations that are confusing and/or
    conflicting. For example, some statements stamped “non-covered services”
    appear to charge for all of the items listed in the statement, but other statements
    stamped “non-covered services” appear to only charge for items that are circled.
    See, e.g., Complaint Ex. A, App. V. 2 at 79-81. Thus, it is not clear what “non-
    covered services” means or to which items it applies. Therefore, Management
    Defendants have pointed to evidence indicating they may have a meritorious
    defense to at least some of the charges at issue.
    Exceptional Circumstances
    [24]   However, even if we assume for the sake of argument that Management
    Defendants demonstrated a timely filing of their motion to set aside and a
    meritorious defense, they may not be granted relief under Trial Rule 60(B)(8)
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019    Page 15 of 17
    unless they also demonstrate that their failure to act was justified by some
    exceptional circumstances.7 See, e.g., 
    Dalton, 65 N.E.3d at 1145
    . They have
    failed to do so. As previously discussed, Management Defendants have
    provided no reason at all for their failure to file any document in this case until
    over three months after the complaint was admittedly delivered to the address
    of their registered agent by certified mail. See J.K. Harris & Co., LLC v. Sandlin,
    
    942 N.E.2d 875
    , 883-84 (Ind. Ct. App. 2011) (holding defendant’s unexplained
    failure to act after process was admittedly served at its registered agent and/or
    corporate address did not satisfy the Rule 60(B)(8) requirement that it show
    exceptional circumstances warranting relief from default judgment), trans.
    denied. Management Defendants do not contend that they did not receive
    notice of the lawsuit when it was served; rather, they allege only that the
    complaint “slipped through the cracks.” Appellee’s Br. at 22. However, that is
    a circumstance entirely of their own making, not an “exceptional circumstance”
    warranting relief from judgment. See 
    Dalton, 65 N.E.3d at 1146
    (where
    circumstances leading to default judgment were due entirely to a breakdown in
    communication between the defendant and its parent company, defendant
    failed to show exceptional circumstances warranting relief under Rule
    60(B)(8)); see also Precision 
    Erecting, 638 N.E.2d at 474
    (noting “risk of a
    7
    The exceptional circumstances shown under Rule 60(B)(8) may not include mistake, surprise, or excusable
    neglect; rather, the latter circumstances are considered only when relief from judgment is sought pursuant to
    Trial Rule 60(B)(1). See, e.g., 
    Fields, 118 N.E.3d at 809-10
    . Management Defendants specifically state that
    they did not seek relief under Rule 60(B)(1). Appellee’s Br. at 8-9, 23 n.5.
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019                           Page 16 of 17
    breakdown in communication between [defendant] and [its registered agent] is
    one that should be born by [the defendant]”).
    [25]   Management Defendants failed to allege facts showing the default judgment
    was void or any other reason justifying relief from judgment. Therefore, the
    trial court order setting aside the default judgment was clearly against the logic
    and effect of the facts and circumstances before the court.
    Conclusion
    [26]   A default judgment is an “extreme remedy,” and we prefer to decide cases on
    the merits where possible. 
    Huntington, 39 N.E.3d at 659
    . However where, as
    here, there is no explanation at all for an untimely response, “[t]he judicial
    system simply cannot allow its processes to be stymied by simple inattention.”
    
    Id. at 658.
    The trial court erred in setting aside the default judgment.
    [27]   We reverse and remand for proceedings consistent with this opinion.
    Najam, J., and May, J., concur.
    Court of Appeals of Indiana | Opinion 19A-CC-1717 | November 25, 2019      Page 17 of 17