the-estate-of-k-david-short-by-judith-y-short-personal-representative-v ( 2012 )


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  • FOR PUBLICATION
    FILED
    Jul 31 2012, 8:50 am
    CLERK
    of the supreme court,
    court of appeals and
    tax court
    ATTORNEYS FOR APPELLANT:                      ATTORNEYS FOR APPELLEES:
    J. DAVID HOLLINGSWORTH                        RICHARD R. SKILES
    ALEXANDER P. PINEGAR                          A. KRISTINE LINDLEY
    Church, Church, Hittle & Antrim               Skiles Detrude
    Fishers, Indiana                              Indianapolis, Indiana
    IN THE
    COURT OF APPEALS OF INDIANA
    THE ESTATE OF K. DAVID SHORT                  )
    BY JUDITH Y. SHORT, PERSONAL                  )
    REPRESENTATIVE,                               )
    )
    Appellant-Plaintiff,                    )
    )
    vs.                              )      No. 49A02-1112-CT-1128
    )
    BROOKVILLE CROSSING 4060 LLC                  )
    d/b/a BAYMONT INNS & SUITES and               )
    MPH HOTELS, INC. d/b/a BAYMONT                )
    INNS & SUITES,                                )
    )
    Appellees-Defendants.                   )
    APPEAL FROM THE MARION SUPERIOR COURT
    The Honorable Patrick L. McCarty, Judge
    Cause No. 49D03-0911-CT-52090
    July 31, 2012
    OPINION - FOR PUBLICATION
    BROWN, Judge
    Judith Short, as personal representative of the estate of David Short (the “Estate”),
    appeals the trial court’s grant of summary judgment in favor of Brookville Crossing 4060
    LLC d/b/a Baymont Inns & Suites and MPH Hotels, Inc. d/b/a Baymont Inns & Suites
    (“Baymont”). The Estate raises five issues which we revise and restate as whether the
    court erred in granting Baymont’s motion for summary judgment. We affirm.
    The relevant facts as designated by the parties follow. On the evening of January
    3, 2009, at around 10:20 p.m., David Short checked into the Baymont Inn & Suites in
    Indianapolis, Indiana (the “Hotel”) with front desk clerk Laura Sentman. During check
    in, Short did not act peculiar in any way.
    That evening and into the morning of January 4, 2009, between the hours of 11
    p.m. and 7 a.m., night auditor Seth Devine was the only Baymont employee on duty.
    Devine was aware that the temperature that evening was below freezing. At around
    11:15 p.m., Devine received a call from a guest at the Hotel complaining of noise coming
    from Short’s room, Devine went to the room and knocked, and after receiving no
    response he entered, observed that no one was present, and turned down the television in
    the room. Upon leaving the room, Devine observed Short entering the building through a
    side door located on the north side of the building and briefly spoke with him.
    At some point, unbeknownst to Devine, Short again left the Hotel. A video
    camera located at the north door documented that, at approximately 3:20 a.m., Short was
    returning to the Hotel when he appeared to fumble with his key-card at the door, and, at
    3:23 a.m., he collapsed, hitting his head against a wall before falling to the ground. The
    camera was part of a system in which a monitor was located in the general manager’s
    2
    office which displayed images from each of sixteen video cameras.             The general
    manager’s office is adjacent to the front desk. After falling, Short was visible on the
    camera and did not move.
    At approximately 7 a.m., Gustavo Martinez, a Baymont maintenance employee,
    noticed Short lying outside the north door as he was driving around the corner of the
    Hotel and called the front desk, notifying General Manager Debbie Speziale, who had
    recently arrived and had walked in through the Hotel’s main entrance. Speziale and
    Devine proceeded to the north door and observed Short lying outside the door, and
    Speziale called 911 while Devine exited out another door and walked around the Hotel
    and back to the north door because he could not open the door due to Short lying in front
    of it. Devine checked for a pulse but was unable to locate one, and he observed that
    Short was purple and appeared to be dead.        Ultimately, the Marion County Health
    Department pronounced Short dead at 7:38 a.m. from “Complications of acute alcohol
    intoxication and atherosclerotic coronary artery disease” and noted that “Environmental
    Cold Exposure” was a “Significant Condition[] Contributing To Death But Not Resulting
    In The Underlying Cause . . . .” Appellant’s Appendix at 89.
    On November 13, 2009, the Estate filed a complaint for damages as a result of
    wrongful death and request for trial by jury alleging negligence by Baymont which
    caused Short’s death. On February 2, 2010, Baymont filed its answer. On June 18, 2010,
    Devine was deposed in which he testified that, during his shift, he does not walk around
    the building to make routine or periodic inspections of the exterior doors not visible from
    the front desk and that he is to stay at the main entrance because that is where
    3
    unregistered guests must enter and it is a danger to have the desk unmonitored during
    overnight hours. Devine also testified that he will make observations if there is a reason
    to leave the front desk, such as if a guest requests something, but that “if there’s no need
    for me to be away from the desk, there’s no possibility for me to be able to check those
    doors . . . .” Id. at 67. Devine testified that he examines the exterior of the building and
    the doors when he arrives for his shift by driving around the building and makes notes
    necessary for the day shift or maintenance workers about issues he identifies, and he will
    again look at the Hotel’s exterior when he leaves in the morning. Devine testified that he
    had been told that the purpose of the video monitoring system was to deter potential
    crime and to record crimes committed to aid police investigation, and that the system also
    was equipped with a “panic system” which allows the Hotel to immediately notify the
    police if a crime has been committed. Id. at 66.
    Devine testified that, on the night in question, he did not receive requests from
    guests near the north door after the incident in which he let himself into Short’s room to
    turn down the television. He testified that during his shift that evening, he passed
    through the general manager’s office on three occasions while on his way to other areas
    of the Hotel, that two of those occasions were after Short had collapsed, and that on each
    occasion he glanced at the video monitor which was located about ten to twelve feet from
    him as he passed. The monitor, which was a nineteen-inch screen, displayed sixteen
    images at once, and the only image large enough for Devine to see at that distance was
    the image of the main entrance and not the north door. Devine testified that he did not
    notice Short at any time between 3:20 a.m. and 7:00 a.m. on the monitor either walking to
    4
    the hotel across the parking lot or collapsing and lying near the north door. Devine
    testified that he reviewed the video showing Short’s body and found that there was no
    activity at the north door following the fall until 7 a.m.
    Further, on October 4, 2010, Sentman was deposed in which she testified that she
    does not discuss the security system when guests check in and that, if they ask, she tells
    guests that “there’s cameras that record the inside exits.” Id. at 41. Sentman testified that
    she has experience working the night audit shift and that she had been instructed while
    working that shift “to stay in the front desk or lobby area as much as possible” and to not
    leave the front desk “unless you absolutely have to,” such as for two or three minutes to
    “run a towel up to a guest room” or use the restroom. Id. at 42. She also testified that she
    smokes and will smoke “[r]ight outside the lobby” where she can observe the front desk.
    Id.
    Also on October 4, 2010, Speziale was deposed in which she testified that her
    employees perhaps checked the video monitor one or two times during their shift and that
    there was no rule about employees checking the monitor. Speziale testified that Baymont
    had an unwritten rule that the night auditor should not be away from the front desk for
    more than two minutes if possible. She also testified that in order to see the video
    monitor clearly, one needed to be about three or four feet away from it. She testified that
    the Baymont had an employee handbook, that employees were required to sign an
    acknowledgement that they had received the handbook, and that Devine signed for his
    copy of the handbook. She also testified that the Hotel had never had an issue of a
    vagrant in a doorway.
    5
    On September 2, 2011, Baymont filed a motion for summary judgment along with
    a memorandum in support and designation of evidence. On November 4, 2011, the
    Estate filed a response and designation of evidence in support of response to Baymont’s
    summary judgment motion, as well as a memorandum in support of its response. On
    November 29, 2011, the court held a hearing on Baymont’s summary judgment motion in
    which Baymont’s counsel noted at the hearing that “[t]here was no snow or any weather
    condition that would put us on notice that there could have been an issue that night” and
    that “Short simply fell over due to his own problem . . . .” Transcript at 3. The Estate
    argued at the hearing, among other things, that Baymont imposed a duty on itself in its
    employee handbook in that it required employees to keep the doorways clear. That same
    day, the court granted Baymont’s motion, finding that “there are no genuine issues of
    material fact precluding the entry of summary judgment in this case . . . .” Appellant’s
    Appendix at 6. This appeal follows.
    The issue is whether the court erred in granting Baymont’s motion for summary
    judgment. Our standard of review for a trial court’s grant of a motion for summary
    judgment is well settled. Summary judgment is appropriate only where there is no
    genuine issue of material fact and the moving party is entitled to judgment as a matter of
    law. Ind. Trial Rule 56(C); Mangold ex rel. Mangold v. Ind. Dep’t of Natural Res., 
    756 N.E.2d 970
    , 973 (Ind. 2001). All facts and reasonable inferences drawn from those facts
    are construed in favor of the nonmovant. 
    Id.
     Our review of a summary judgment motion
    is limited to those materials designated to the trial court. 
    Id.
     In reviewing a trial court’s
    ruling on a motion for summary judgment, we may affirm on any grounds supported by
    6
    the Indiana Trial Rule 56 materials. Catt v. Bd. of Comm’rs of Knox Cnty., 
    779 N.E.2d 1
    , 3 (Ind. 2002).
    A party moving for summary judgment bears the initial burden of showing no
    genuine issue of material fact and the appropriateness of judgment as a matter of law.
    Monroe Guar. Ins. Co. v. Magwerks Corp., 
    829 N.E.2d 968
    , 975 (Ind. 2005). If the
    movant fails to make this prima facie showing, then summary judgment is precluded
    regardless of whether the non-movant designates facts and evidence in response to the
    movant’s motion. 
    Id.
    This action sounds in negligence and specifically concerns the duty element in a
    negligence claim.1 “Generally, whether a duty exists is a question of law for the court to
    decide.” Rhodes v. Wright, 
    805 N.E.2d 382
    , 386 (Ind. 2004) (citing Hooks SuperX, Inc.
    v. McLaughlin, 
    642 N.E.2d 514
    , 517 (Ind. 1994)). “However, if factual questions are
    interwoven, the existence of a duty may be a mixed question of law and fact appropriate
    for determination by a jury.” Griffin v. Simpson, 
    948 N.E.2d 354
    , 357 (Ind. Ct. App.
    2011), trans. denied; see also Douglass v. Irvin, 
    549 N.E.2d 368
    , 369 n.1 (Ind. 1990)
    (“While it is clear that the trial court must determine if an existing relationship gives rise
    to a duty, it must also be noted that a factual question may be interwoven with the
    determination of the existence of a relationship, thus making the ultimate existence of a
    duty a mixed question of law and fact.”) (quoting Clyde E. Williams & Assocs. v.
    1
    The tort of negligence is comprised of three elements: (1) a duty on the part of the defendant in
    relation to the plaintiff; (2) a breach of duty, that is, a failure on the part of the defendant to conform his
    conduct to the requisite standard of care required by the relationship; and (3) an injury to the plaintiff
    resulting from that failure. Douglass v. Irvin, 
    549 N.E.2d 368
    , 369 (Ind. 1990).
    7
    Boatman, 
    176 Ind. App. 430
    , 435, 
    375 N.E.2d 1138
    , 1141 (1978)).                             To determine
    whether a duty exists, we must balance three factors: “(1) the relationship between the
    parties; (2) the reasonable foreseeability of harm to the person injured; and (3) public
    policy concerns.” Baker v. Fenneman & Brown Properties, LLC, 
    793 N.E.2d 1203
    , 1206
    (Ind. Ct. App. 2003); see also Webb v. Jarvis, 
    575 N.E.2d 992
    , 995 (Ind. 1991), reh’g
    denied. However, this balancing test is a useful tool to determine whether a duty exists
    “only in those instances where the element of duty has not already been declared or
    otherwise articulated.”2 N. Ind. Pub. Serv. Co. v. Sharp, 
    790 N.E.2d 462
    , 465 (Ind.
    2003). “Absent a duty there can be no negligence or liability based upon the breach.”
    Kroger Co. v. Plonski, 
    930 N.E.2d 1
    , 6 (Ind. 2010) (citing Peters v. Forster, 
    804 N.E.2d 736
    , 738 (Ind. 2004)).
    “It is well-settled that, ‘[a]s a general rule, an individual does not have a duty to
    aid or protect another person, even if he knows that person needs assistance.’” A.S. v.
    LaPorte Reg’l Health Sys., Inc., 
    921 N.E.2d 853
    , 860 (Ind. Ct. App. 2010) (quoting
    Baker, 
    793 N.E.2d at
    1206 (citing L.S. Ayres v. Hicks, 
    220 Ind. 86
    , 93, 
    40 N.E.2d 334
    ,
    337 (1942), reh’g denied with opinion, 
    220 Ind. 86
    , 
    41 N.E.2d 195
     (1942))). As noted in
    Baker, however, there are exceptions to this general rule and among them is a duty which
    2
    We note that recently, two members of the Indiana Supreme Court have questioned the
    usefulness of the Webb framework in that the “foreseeability” factor, which, as Chief Justice Dickson
    described, was “traditional but redundant,” is factored into the analysis for both duty and proximate cause.
    Caesars Riverboat Casino, LLC v. Kephart, 
    934 N.E.2d 1120
    , 1126 (Ind. 2010) (Dickson, J., dissenting);
    see also id. at 1125-1126 (“My specific complaint about Webb is that it identifies ‘foreseeability’ as one
    of the three factors the courts are to evaluate in deciding whether the defendant has a duty to the plaintiff.
    . . . I have tried to spell out some of the pernicious consequences of this confusion in Theodore R.
    Boehm, A Tangled Webb—Reexamining the Role of Duty in Indiana Negligence Law, 
    37 Ind. L. Rev. 1
    (2003).”) (Boehm, J., concurring in result).
    8
    arises from certain special relationships between the parties, described by § 314A of the
    Restatement (Second) of Torts as follows:
    § 314A. Special Relations Giving Rise to Duty to Aid or Protect
    1)     A common carrier is under a duty to its passengers to take
    reasonable action:
    (a)    to protect them against unreasonable risk of physical
    harm, and
    (b)    to give them first aid after it knows or has reason to
    know that they are ill or injured, and to care for them
    until they can be cared for by others.
    (2)    An innkeeper is under a similar duty to his guests.
    (3)    A possessor of land who holds it open to the public is under a similar
    duty to members of the public who enter in response to his
    invitation.
    (4)    One who is required by law to take or who voluntarily takes the
    custody of another under circumstances such as to deprive the other
    of his normal opportunities for protection is under a similar duty to
    the other.
    Baker, 
    793 N.E.2d at 1207
     (quoting RESTATEMENT (SECOND) OF TORTS § 314A (1965))
    (emphases added).
    The Estate argues that the three-part Webb balancing test supports the existence of
    a duty on Baymont to protect Short in this instance. First, regarding the relationship
    between the parties, the Estate argues that “[a] duty exists in this case by virtue of the
    hotel-guest relationship” and that “the duty’s contours were in this factual context and
    whether the duty was breached are questions for the jury to decide.” Appellant’s Brief at
    14. The Estate argues that “the designated evidence creates issues of fact concerning
    whether the Baymont should have known of Short’s peril” and thus summary judgment
    9
    was not appropriate. Id. at 15. The Estate argues that Baymont should have known that
    Short was in danger because it “had a clear policy, which Devine the night auditor was
    aware of but essentially ignored, requiring all hotel exits to be kept clear” and that, had he
    taken steps to insure that the north door exit was clear he would have discovered Short.3
    Id. at 20.
    The Estate argues that Devine could have checked the north door in a number of
    ways. First, the Estate designated evidence indicating that walking from the front desk to
    the doorway and back takes one minute and thirty-nine seconds which is less than the
    unwritten rule that the night auditor should not be away from the front desk for more than
    two minutes. On that score, the Estate argues that the unwritten rule is “riddled with
    3
    The Estate makes a related argument in another section of its brief and without citation to
    authority that, independent of the analysis under Webb or § 314A, Baymont had a self-imposed duty
    “based upon its own safety and security policies,” noting that the “employee handbook stated without any
    equivocation that employees were required to keep all exits clear.” Appellant’s Brief at 13 (citing
    Appellant’s Appendix at 121). The Estate argues that “[t]here can be no dispute that the door at which
    Short fell was an exit from the Baymont,” that “[f]or more than three and one half hours the doorway was
    not clear,” and that “[h]ad Devine taken minimal steps – looking at the monitor or walking to the doorway
    – he would have fulfilled his obligation to keep the doorways clear” and would have discovered Short.
    Id.
    The Baymont employee manual states that “[t]he safety and security of employees as well as
    guests is extremely important,” that “[y]ou must work carefully at all times to ensure your own safety as
    well as that of others,” and that “[a]mong the things you must do are: . . . 3. Be sure that all exits are kept
    clear.” Appellant’s Appendix at 121. However, even if the employee handbook established such a duty
    (in which Baymont cites case law to the contrary), the Estate’s argument would fail on proximate cause.
    This court has recently addressed proximate cause in negligence actions, stating:
    [w]hether an act is the proximate cause of an injury depends upon whether the injury was
    a natural and probable consequence of the negligent act which, in light of the attending
    circumstances, could have been reasonably foreseen or anticipated. The negligent act
    must set in motion the chain of circumstances which contribute to or cause the resulting
    injury.
    Key v. Hamilton, 
    963 N.E.2d 573
    , 584 (Ind. Ct. App. 2012) (quoting Humphery v. Duke Energy Ind.,
    Inc., 
    916 N.E.2d 287
    , 292 (Ind. Ct. App. 2009)) (emphasis added). Simply, any failure on Baymont’s part
    to keep the north door exit clear did not set in motion circumstances causing or contributing to Short’s
    death, nor was Short’s death, which was caused by a medical condition and exacerbated by his exposure
    to the cold, a natural and probable consequence of any such failure.
    10
    exceptions” because Devine “would routinely leave the front desk to prepare breakfast,
    wash laundry, fulfill guests’ requests, enter the general manager’s office to pick up
    paperwork, and smoke cigarettes.” Id. at 21. Next, the Estate argues that Devine “could
    have more carefully examined the video monitor, which would merely have required him
    to walk into the general manager’s office and walk up to a 19 inch monitor” and “would
    have taken him approximately 10 seconds . . . .” Id. at 20. The Estate argues that
    “Devine admitted that he ‘glanced’ at the video monitor on at least two occasions
    subsequent to Short’s fall and three occasions during his shift” which “raises the
    question: why would he even ‘glance’ at the monitor if it is not used for monitoring the
    hotel’s premises” and was merely for recording purposes as argued by Baymont at the
    summary judgment hearing. Id. at 22.
    Regarding the other Webb factors, the Estate argues that “Short’s ultimate injury
    was obviously foreseeable,” noting that “the appropriate question is not whether []
    Baymont could foresee Short’s fall, but rather, could [] Baymont foresee that Short would
    suffer grave injuries after he fell.” Id. at 23. The Estate argues that “[a]s discussed
    above, considerable evidence raises at the very least a question of fact concerning
    whether the Baymont had reason to know of Short’s peril.” Id. The Estate also argues
    public policy supports that a duty should be imposed in this situation because “[s]ocial
    policy dictates that the storeowner, who is deriving this economic benefit from the
    presence of the customer, should assume the affirmative duty [to help customers who
    become ill as] a cost of doing business.” Id. at 24 (quoting Baker, 
    793 N.E.2d at 1209
    ).
    The Estate argues that while true imposing a duty can “deter individuals from taking
    11
    responsibility for their actions, it cannot be the law of this case that a premises owner
    should avoid using the resources at its disposal to occasionally check on the safety of its
    guests.” Id. at 25.
    Baymont argues that “Indiana law governing the duty owed by an innkeeper to its
    guest[s] is clearly established.” Appellees’ Brief at 8. Baymont’s assertion is that “the
    Estate’s argument misses the distinction between what the Estate maintains Baymont
    should have done to discover Short (and whether Baymont had a duty to do so) and what
    the Estate maintains Baymont should have known, had it taken the actions the Estate
    argues it should have (which goes to breach).” Id. at 9. Regarding the Estate’s argument
    that Baymont owed Short a duty by virtue of his being a hotel guest, Baymont notes that
    the Estate’s citation to authority for this proposition is as to premises liability, specifically
    Section 343 of the Restatement (Second) of Torts; however, Short did not slip and fall or
    was otherwise injured by a condition of the land and thus, “Baymont’s duty to Short is
    not defined by the requirements of §343 of the Restatement, but rather defined by §314A
    . . . .” Id. at 13.
    Regarding § 314A, Baymont argues that it did not have “actual knowledge of
    [Short’s] presence at the back door or his need for assistance until 7:00 a.m. . . . at which
    time it immediately responded,” that “[t]he only other way [it] could owe Short a duty
    under §314A is if it had reason to know of his predicament prior to that time,” and that
    “[t]he only way [it] could have known of Short’s predicament is if it had a legal duty to
    monitor the video camera system or patrol the hallways on the off chance it might
    discover guests who had fallen ill and needed assistance.” Id. at 13-14. Baymont
    12
    mentions that “[t]his premise is without any support in Indiana law,” and as such it “had
    no ‘reason to know’ of Short’s predicament until shortly after 7 a.m. on January 4, 2009.”
    Id. at 15. Baymont also argues that “Short’s collapse, which is the event that led to his
    death, was not foreseeable” and thus “Baymont had no reason or duty to anticipate his
    collapse or that he might need help in the middle of the night.” Id. at 17. Baymont
    argues that public policy weighs against imposing a duty because the camera system was
    intended to deter crime and arguably increases the safety of guests and employees, and
    “[a] ruling that premises owners who install camera systems must also continuously or
    routinely observe the monitors to detect invitees who experience sudden medical
    emergencies would have a deterrent effect on the installation of such systems . . . .”4 Id.
    at 18.
    As noted in Baker, liability based upon § 314A is not limited “to situations where
    the plaintiff was an invitee and the instrumentality causing the injury belonged to the
    defendant.” 
    793 N.E.2d at 1208
    . Indeed, the duty imposed explicitly “extends to cases
    where the illness or injury is due to natural causes, to pure accident, to the acts of third
    person, or to the negligence of the plaintiff himself . . . .” 
    Id.
     (quoting RESTATEMENT §
    314A cmt. d). However, as highlighted by Baymont in its arguments, an innkeeper has a
    duty to its guests to provide first aid only after it knows or has reason to know that they
    4
    The Estate argues in its reply brief that “the designated evidence raises at least an inference
    upon which a jury could find that the Baymont” had actual knowledge of Short’s peril which should
    defeat summary judgment because Devine could have been “untruthful in whether or not he saw Mr.
    Short’s body.” Reply Brief at 6. However, the Estate has not designated evidence bringing Devine’s
    credibility into question, and on summary judgment only “reasonable” inferences are to be construed in
    favor of the nonmovant. Also, the Estate, in paragraph 11 of its complaint, averred that Short’s body
    “was not found or otherwise discovered by an employee of the Baymont until approximately 7:00 AM on
    January 4, 2009.” Appellant’s Appendix at 38.
    13
    are ill or injured. Thus, this case turns on whether Baymont had reason to know between
    the hours of 3:20 a.m. and 7 a.m. that Short was in peril after collapsing outside the north
    door.
    According to the Restatement, “[t]he duty in each case is only one to exercise
    reasonable care under the circumstances,” and the defendant “is not liable where he
    neither knows nor should know of the unreasonable risk, or of the illness or injury” and
    “is not required . . . to give aid to one whom he has no reason to know to be ill.”
    RESTATEMENT § 314A cmt. e. Also, the exception applies “only where the relation exists
    between the parties, and the risk of harm, or of further harm, arises in the course of that
    relation” such that “[a] carrier is under no duty to one who has left the vehicle and ceased
    to be a passenger, nor is an innkeeper under a duty to a guest who is injured or
    endangered while he is away from the premises.” Id. at cmt. c; but see Kellner v.
    Lowney, 
    145 N.H. 195
    , 
    761 A.2d 421
     (2000) (holding motel owner could be liable for
    injury to boy crossing public highway between two portions of motel property because
    owner should have foreseen the risk to his guests of crossing the highway to get from
    hotel rooms to portion of hotel property where religious services were held).
    Here, the bases cited by the Estate as to why it should have known of Short’s peril
    are that it was a short walk for Devine, the night auditor, to leave the front desk and
    check the door, and that if Devine had examined the video monitor in the general
    manager’s office he would have viewed Short lying on the ground outside of the door.
    Regarding the first basis, we note that the designated evidence reveals that Devine was
    supposed to stay at the main entrance because it was a danger to have the front desk
    14
    unmonitored during overnight hours, that he examines the exterior of the building when
    he arrives and leaves during his shift, that he will make observations of other parts of the
    Hotel including the north door if he has an independent reason to be in that part of the
    building, and that on the night in question, following the incident in which he entered
    Short’s room earlier in the evening to turn down Short’s television, he had no other
    requests which required him to travel to the north side of the building. Thus, routine door
    checks were not within the scope of Devine’s nightly duties such that he should have
    known of Short’s peril. To the extent that the Estate suggests that the claim Devine is to
    stay at the front desk is “riddled with exceptions” because he testified that he “routinely
    leave[s] the front desk to prepare breakfast, wash laundry, fulfill guests’ requests, enter
    the general manager’s office to pick up paperwork, and smoke cigarettes,” Appellant’s
    Brief at 21, we note that with the exception of fulfilling guest requests which was
    addressed above, these other incidents are located in the vicinity of the front desk. Also,
    to the extent that the Estate suggests that Devine ignored the company policy to keep the
    hotel exits clear, we note that it is unclear at best that the policy required Devine to
    proactively seek out obstructions during his shift, and that, in any event, any supposed
    failure on Devine’s part to comply with this policy cannot result in liability on Baymont’s
    part under § 314A. See note 3, supra.
    As to the second basis, the Estate claims that because Short’s peril was captured
    on the Hotel’s video monitoring system, had Devine “more carefully examined the video
    monitor” in the general manager’s office, located next to the front desk, he would have
    discovered Short. Appellant’s Brief at 20. The designated evidence reveals that Devine
    15
    had been told that the purpose of the video monitoring system was to deter potential
    crime and to record crimes committed to aid police investigation, that it was equipped
    with a panic system function to immediately notify police of a crime, that Devine passed
    through the general manager’s office twice following Short’s collapse, and that on each
    occasion he glanced at the video monitor. The video monitor was located about ten to
    twelve feet from Devine when he would pass through the office. The monitor was a
    nineteen inch screen, displayed sixteen images at once, and the image of the main
    entrance was larger than the others such that it was the only image large enough for
    Devine to see at that distance as he glanced at it. Also Sentman, who was present when
    Short checked in, testified that she does not inform guests of the video monitoring system
    and if guests ask she tells guests that “there’s cameras that record the inside exits.”
    Appellant’s Appendix at 41. Speziale, the general manager and Devine’s boss, testified
    that there was not a rule requiring employees to check the video monitor and that in order
    to see the video monitor clearly, one needed to be about three or four feet away from it.
    Thus, the fact that Short’s body was visible on the video monitor screen was not
    sufficient to alert Baymont and specifically Devine of Short’s peril.
    Indeed, this case is unlike Baker and the cases to which it cites in that the situation
    of Short’s peril had not been presented to Devine, who was the only employee working
    during the hours in question, in any significant way such that he should have recognized
    the perilous situation. See Baker, 
    793 N.E.2d at 1205
     (plaintiff, while at the counter of
    the business, “suddenly fell backward” in which his “head hit the floor, and he was
    knocked unconscious and began having convulsions”); see also Gingeleskie v. Westin
    16
    Hotel, et al., 
    145 F.3d 1337
    , 
    1998 WL 279393
     at *2 (9th Cir. 1988) (holding question of
    fact existed regarding whether hotel took reasonable steps under § 314A to get a sick man
    to a hospital when the employee called a cab rather than an ambulance); Southland Corp.
    v. Griffith, 
    332 Md. 704
    , 
    633 A.2d 84
    , 91-92 (1993) (holding business had a duty to
    provide aid to injured customer by calling the police when a customer requested the
    employee do so); Hovermale v. Berkeley Springs Moose Lodge No. 1483, 
    165 W.Va. 689
    , 690-691, 
    271 S.E.2d 335
    , 337-340 (1980) (holding that owner owed a duty under §
    314A to decedent who while having a drink and standing at the bar collapsed to the floor,
    and one of the bartenders on duty instructed other patrons “take him out to his car to
    ‘sleep it off,’” and the decedent was discovered the next day still in his vehicle having
    died of a heart attack “sometime within two to five hours after being placed in the
    vehicle”); Depue v. Flatau, 
    100 Minn. 299
    , 301-302 
    111 N.W. 1
    , 1-2 (1907) (homeowner
    held liable for aggravating the injuries of a businessman whom homeowner sent away
    unattended on a cold winter night after the businessman felt severely ill and fainted);
    Miller v. McDonald’s Corp., 
    439 So.2d 561
    , 565 (La. Ct. App. 1983) (holding business
    owner had duty to render reasonable aid after learning person on his premises is injured
    or ill and remanding to allow plaintiff to amend his complaint to so allege), writ not
    considered 
    442 So.2d 462
     (La. 1983); Estate of Starling v. Fisherman’s Pier, Inc., 
    401 So.2d 1136
    , 1136-1138 (Fla. Dist. Ct. App. 1981) (holding that question of fact existed
    regarding owner’s duty owed to a “passed-out drunk customer” who was left lying near
    the ocean on a pier and was ignored and who subsequently fell from the pier and
    drowned), rev. denied 
    411 So.2d 381
     (Fla. 1981); Lloyd v. S.S. Kresge Co., d/b/a K-
    17
    Mart, 
    85 Wis.2d 296
    , 298-299, 303-305, 
    270 N.W.2d 423
    , 424, 426-427 (Wis. Ct. App.
    1978) (holding question of fact existed regarding whether K-Mart failed to give
    reasonable assistance to customer who was ill when it forced her to wait for her ride
    outside the store on a cold winter night after she informed store personnel that “she was
    not feeling well and was running a temperature” and “that if she went outside to wait,
    there was a possibility she would be chilled to the bone and become seriously ill”).
    The rule advocated by the Estate would have the effect of expanding the scope of
    the “have reason to know” element of § 314A to instances in which the owner did not
    have knowledge of the situation of peril, rather than instances currently within its scope
    in which the owner knew of the situation but failed to recognize the peril that attached.
    See L.S. Ayres, 220 Ind. at 95-96, 40 N.E.2d at 338 (noting that the measure of the duty
    is “not unlike that imposed by the rule of the last clear chance or doctrine of discovered
    peril,” in which “the defendant must have had knowledge of the plaintiff’s situation of
    peril . . .”). We conclude that Baymont did not have reason to know of Short’s peril and
    thus the court did not err in granting its motion for summary judgment. See McCann v.
    Miller, No. 08-561, 
    2009 WL 4641713
    , at **1, 3, 6 (E.D. Pa. Dec. 7, 2009) (holding that
    hotel was entitled to summary judgment against plaintiff hotel guests where the plaintiffs
    were assaulted while on hotel property and the question was whether, under § 314A, the
    hotel “had reason to know that the assault was going to occur”).
    For the foregoing reasons, we affirm the trial court’s grant of summary judgment
    in favor of Baymont.
    Affirmed.
    18
    BAKER, J., and KIRSCH, J., concur.
    19