John Goodpaster v. Schwan's Home Service, Inc. and Todd Swanson, Individually and in His Corporate Capacity ( 2014 )


Menu:
  •               IN THE SUPREME COURT OF IOWA
    No. 13–0010
    Filed June 27, 2014
    JOHN GOODPASTER,
    Appellant,
    vs.
    SCHWAN’S HOME SERVICE, INC.
    and TODD SWANSON, Individually and in His Corporate Capacity,
    Appellees.
    Appeal from the Iowa District Court for Polk County, Douglas F.
    Staskal, Judge.
    Plaintiff appeals from the district court’s grant of summary
    judgment in favor of defendant.    REVERSED AND REMANDED FOR
    FURTHER PROCEEDINGS.
    Jill M. Zwagerman and Alyssa I. Snyder of Newkirk Zwagerman
    Law Firm P.L.C., Des Moines, for appellant.
    Alan L. Rupe of Kutak Rock LLP, Wichita, Kansas, and Kathryn E.
    Jones of Kutak Rock LLP, Omaha, Nebraska, for appellees.
    Mark D. Sherinian and Melissa C. Hasso of Sherinian & Hasso Law
    Firm, West Des Moines, and Thomas J. Duff of Duff Law Firm, P.L.C.,
    Des Moines, for amicus curiae Iowa Association for Justice.
    2
    CADY, Chief Justice.
    In this appeal involving a lawsuit for wrongful termination of
    employment, we must determine whether multiple sclerosis is a disability
    contemplated by the Iowa Civil Rights Act of 1965 (ICRA), Iowa Code
    chapter 216 (2011). If so, we must also determine whether the employee
    was otherwise qualified to perform the essential functions of his
    employment as a product delivery driver who must hold a commercial
    driver’s license.   The district court granted summary judgment for the
    employer. On our review, we conclude multiple sclerosis is a disability
    under the ICRA and that a genuine issue of material fact exists regarding
    whether the employee was qualified to perform the essential functions of
    the position. Accordingly, we reverse the district court and remand for
    further proceedings.
    I. Background Facts and Prior Proceedings.
    John Goodpaster was employed by Schwan’s Home Service, Inc. as
    a customer service manager.       Schwan’s is the largest home delivery
    frozen foods company in the nation and operates sales companies from
    various locations around the country, including Des Moines.                The
    Des Moines location was managed by Todd Swanson. Goodpaster began
    working for Schwan’s as a manager trainee and was promoted to
    customer service manager in August 2007. His main duty was to sell
    and deliver company products to customers at their homes or place of
    business. A basic requirement of the job was to operate a commercial
    vehicle   and   meet   all   requirements   of   the   U.S.   Department    of
    Transportation (DOT), including maintaining a driver’s license and
    medical certification to drive.
    Goodpaster sought medical attention in late 2008 after suffering
    chest pains and loss of eyesight. He was seen by several doctors and
    3
    underwent multiple medical examinations and tests, including an
    examination at the Mayo Clinic.         A neurologist at the Mayo Clinic
    suspected Goodpaster had “quiescent subclinical” multiple sclerosis. A
    neurologist in Des Moines diagnosed Goodpaster with multiple sclerosis,
    although another doctor was unable to identify any symptoms of multiple
    sclerosis in Goodpaster.     Goodpaster had other medical ailments,
    including fibromyalgia and hypertension.
    Goodpaster continued to work despite his medical problems. Over
    the next one and one-half years, he would occasionally experience what
    he called “flare-ups” while working.       During these flare-ups, which
    occurred between five and ten times, he would experience vision
    impairment and loss of control and strength in his arms and legs.
    Medical providers advised him to stop working and to relax until the
    symptoms subsided. Goodpaster had no form of medical restrictions on
    his work.
    At times, Goodpaster asked Schwan’s to rearrange his route due to
    his health condition.      He was accommodated on each occasion.
    However, on another occasion, Goodpaster asked Swanson if someone
    could transport him from a location on his delivery route to the company
    office because he felt it was unsafe for him to drive. In response, he was
    asked to “gut it out.” On another occasion, Goodpaster requested that
    Swanson make arrangements for another employee to ride with him on
    his route as a backup driver in the event he suffered a flare-up. This
    request was also denied.      Goodpaster also sought a transfer to a
    warehouse position.     He was never interviewed for an opening in the
    warehouse because he did not meet the requirement of having prior
    warehouse experience.
    4
    Goodpaster’s sales began to decrease. Over time, he became the
    lowest performing customer service manager at the Des Moines location.
    Swanson, however, had removed Goodpaster from some of his most
    profitable routes and assigned him to less profitable routes.           Sales
    expectations and quotas were part of the job, and Goodpaster was failing
    to meet the company’s expectations.
    Goodpaster was given several written warnings about his failure to
    meet company sales expectations.           After no improvement was made,
    Goodpaster was terminated.
    Goodpaster subsequently filed a lawsuit in district court under the
    ICRA for disability discrimination and retaliation.     He claimed he was
    terminated from his employment because he had multiple sclerosis. He
    also   claimed   Schwan’s    failed   to    provide   him   with   reasonable
    accommodations. Goodpaster sued both Schwan’s and Swanson.
    Schwan’s and Swanson moved for summary judgment.                 They
    claimed Goodpaster could not establish a case for discrimination or
    retaliation as a matter of law. Among other specific grounds, Schwan’s
    claimed Goodpaster did not have a qualifying disability, was not qualified
    to perform the essential functions of the job with or without a reasonable
    accommodation, and had no direct or indirect evidence of discrimination.
    Schwan’s and Swanson also argued there was no causal connection
    between Goodpaster’s request for accommodations and termination of
    his employment to support the retaliation claim. Finally, Schwan’s and
    Swanson claimed Schwan’s had a legitimate, common nondiscriminatory
    reason to terminate Goodpaster.
    Goodpaster moved to compel discovery prior to submission of the
    summary judgment motion so he could fully resist the proceeding. The
    district court denied the request.
    5
    The district court granted summary judgment on all claims.
    Goodpaster appealed.      On appeal, he claims multiple sclerosis is a
    disability protected under the ICRA, and his claim was sufficient to
    withstand summary adjudication.
    II. Scope of Review.
    We review a decision by the district court to grant summary
    judgment for correction of errors at law. See Phillips v. Covenant Clinic,
    
    625 N.W.2d 714
    , 717 (Iowa 2001); see also Iowa R. App. P. 6.907.
    Summary judgment is proper when the movant establishes there is no
    genuine issue of material fact and it is entitled to judgment as a matter
    of law.   Iowa R. Civ. P. 1.981(3); Swartzendruber v. Schimmel, 
    613 N.W.2d 646
    , 649 (Iowa 2000). “The burden is on the moving party to
    demonstrate that it is entitled to judgment as a matter of law.” Sallee v.
    Stewart, 
    827 N.W.2d 128
    , 133 (Iowa 2013). As we determine whether the
    moving party has met this burden, we view the record in the light most
    favorable to the nonmoving party. See Wright v. Am. Cyanamid Co., 
    599 N.W.2d 668
    , 670 (Iowa 1999). “Even if facts are undisputed, summary
    judgment is not proper if reasonable minds could draw from them
    different inferences and reach different conclusions.” Walker Shoe Store,
    Inc. v. Howard’s Hobby Shop, 
    327 N.W.2d 725
    , 728 (Iowa 1982).
    III. Discussion.
    The ICRA makes it “an unfair or discriminatory practice” to
    discharge an employee or otherwise discriminate against an employee
    “because of the . . . disability of such . . . employee.”         Iowa Code
    § 216.6(1)(a). To prevail on a disability discrimination claim under the
    ICRA, Goodpaster must initially prove a prima facie case by showing: (1)
    he has a disability, (2) he is qualified to perform the essential functions of
    the customer service manager position, and (3) the circumstances of his
    6
    termination raise an inference of illegal discrimination. See Schlitzer v.
    Univ. of Iowa Hosp. & Clinics, 
    641 N.W.2d 525
    , 530 (Iowa 2002).                        We
    begin by considering the first element of the claim.
    A. Whether Goodpaster’s Multiple Sclerosis Constitutes a
    Disability Under the ICRA.              The Act defines a “disability” as “the
    physical or mental condition of a person which constitutes a substantial
    disability.” Id. § 216.2(5). The definition also includes the condition of a
    person with a positive diagnosis of human immunodeficiency virus,
    acquired immune deficiency syndrome, and related diagnoses, but no
    further legislative explanation is provided. See id.
    Regulations promulgated by the Iowa Civil Rights Commission,
    however, do elaborate on the meaning of a disability. See Iowa Admin.
    Code r. 161—8.26 (providing definitions for various terms related to
    disability discrimination in employment). They provide that “[t]he term
    ‘substantially handicapped person’ shall mean any person who has a
    physical or mental impairment which substantially limits one or more
    major life activities, has a record of such an impairment, or is regarded
    as having such an impairment.” Id. r. 161—8.26(1). 1 Goodpaster seizes
    on this definition to argue that he is a disabled person under all three
    prongs of the definition.          Because we conclude a genuine issue of
    1Neither   our Code nor regulations explicitly refer to a “substantially handicapped
    person” in any other place. Instead, it appears the legislature and the Iowa Civil Rights
    Commission have updated the phrasing in other areas. See, e.g., Iowa Code § 216.2(5)
    (“ ‘Disability’ means the physical or mental condition of a person which constitutes a
    substantial disability, and the condition of a person with a positive human
    immunodeficiency virus test result, a diagnosis of acquired immune deficiency
    syndrome, a diagnosis of acquired immune deficiency syndrome-related complex, or any
    other condition related to acquired immune deficiency syndrome.” (Second emphasis
    added.)). Nonetheless, we believe this regulation is intended to provide the relevant
    definition of those persons covered by the ICRA and accordingly take notice of this
    provision.
    7
    material fact exists regarding the issue of actual disability, we can
    confine our analysis to the first prong of the definition involving the
    presence of an actual disability that impairs a major life activity.
    The term “physical or mental impairment” means:
    a. Any physiological disorder or condition, cosmetic
    disfigurement, or anatomical loss affecting one or more of
    the following body systems: neurological; musculoskeletal;
    special sense organs; respiratory, including speech organs;
    cardiovascular; reproductive; digestive; genito-urinary; hemic
    and lymphatic; skin; and endocrine; or
    b. Any mental or psychological disorder, such as
    mental retardation, organic brain syndrome, emotional or
    mental illness, and specific learning disabilities.
    Id. r. 161—8.26(2). Additionally, “[t]he term ‘major life activities’ means
    functions such as caring for one’s self, performing manual tasks,
    walking, seeing, hearing, speaking, breathing, learning, and working.”
    Id. r. 161—8.26(3).
    We have never determined whether multiple sclerosis is a disability
    under the ICRA, although we have assumed without comment in a past
    case that multiple sclerosis is a disability. See Boelman v. Manson State
    Bank, 
    522 N.W.2d 73
    , 77–78 (Iowa 1994). In this case, we confront the
    question head-on.
    To begin with, multiple sclerosis fits within the broad category of a
    “physiological    disorder     or   condition”   that   generally   affects   the
    neurological system.        See id. r. 161—8.26(2)(a).     Further, there was
    sufficient record evidence that Goodpaster’s multiple sclerosis limits
    some major life activities, like walking, during episodic flare-ups. See id.
    r. 161—8.26(3).        The fighting question is whether the occasional flare-
    ups experienced by Goodpaster constitute a substantial limitation of a
    major life activity.
    8
    The phrase “substantially limits” is not defined by statute or the
    Iowa   Administrative     Code.      The    underlying   controversy—whether
    Goodpaster’s multiple sclerosis is a disability under the ICRA—
    essentially centers on these words. Both parties rely to some extent on
    federal law.
    Schwan’s argues multiple sclerosis is not a disability and primarily
    relies on a federal court case that held multiple sclerosis does not
    substantially limit any major life activity. Nyrop v. Indep. Sch. Dist. No.
    11, 
    616 F.3d 728
    , 733–35 (8th Cir. 2010).            The holding in Nyrop is
    grounded in a pair of United States Supreme Court cases that increased
    the threshold inquiry in order to decide if an impairment substantially
    limits a major life activity under the Americans with Disabilities Act of
    1990, as amended (ADA), 42 U.S.C. §§ 12101–12213. 2 First, in Sutton v.
    United Air Lines, Inc., the Supreme Court held that whether an
    impairment substantially limits a major life activity “is to be determined
    with reference to corrective measures” such as medication or eyeglasses.
    
    527 U.S. 471
    , 488, 
    119 S. Ct. 2139
    , 2149, 
    144 L. Ed. 2d 450
    , 466
    (1999), superseded by statute, ADA Amendments Act of 2008, Pub. L. No.
    110–325, 122 Stat. 3553, as recognized in Ragusa v. Malverne Union Free
    Sch. Dist., 
    582 F. Supp. 2d 326
    , 342 n.5 (E.D.N.Y. 2008), aff’d in part,
    vacated in part on other grounds, 381 Fed. Appx. 85, 90 (2d Cir. 2010).
    Second, in Toyota Motor Manufacturing, Kentucky, Inc. v. Williams, the
    Court held the phrase “substantially limits a major life activity” must be
    interpreted strictly, reasoning that the language “substantially” and
    “major” precludes minor impairments. 
    534 U.S. 184
    , 196–98, 
    122 S. Ct. 2The
      court in Nyrop acknowledged a series of 2008 amendments substantially
    modifying the ADA, which we discuss further below, but found the amendments were
    not retroactive and did not apply them to decide the case. 616 F.3d at 734 n.4.
    9
    681, 691, 
    151 L. Ed. 2d 615
    , 630–31 (2002), superseded by statute, ADA
    Amendments Act of 2008, Pub. L. No. 110–325, 122 Stat. 3553, as
    recognized in Ragusa, 582 F. Supp. 2d at 341 n.4. The Toyota Court also
    held:
    [T]o be substantially limited in performing manual tasks, an
    individual must have an impairment that prevents or
    severely restricts the individual from doing activities that are
    of central importance to most people’s daily lives. The
    impairment’s impact must also be permanent or long term.
    Id. at 198, 122 S. Ct. at 691, 151 L. Ed. 2d at 631. It opined that the
    terms “major life activities” and “substantial limitation” “need to be
    interpreted strictly to create a demanding standard for qualifying as
    disabled.” Id. at 196, 197, 122 S. Ct. at 691, 151 L. Ed. 2d at 631.
    Congress amended the ADA in 2008. See ADA Amendments Act of
    2008, Pub. L. No. 110–325, 122 Stat. 3553.             The Federal Act now
    provides, “The definition of disability in this chapter shall be construed in
    favor of broad coverage of individuals under this chapter, to the
    maximum extent permitted by the terms of this chapter.”            42 U.S.C.
    § 12102(4)(A). Notably, it specifies that “[a]n impairment that is episodic
    or in remission is a disability if it would substantially limit a major life
    activity   when    active.”     Id.   § 12102(4)(D).     Additionally,     “[t]he
    determination of whether an impairment substantially limits a major life
    activity shall be made without regard to the ameliorative effects of
    mitigating measures such as . . . medication.” Id. § 12102(4)(E)(i)(I).
    A review of the legislative history reveals Congress disfavored the
    Toyota and Sutton cases.      Senator Tom Harkin of Iowa, the bill’s lead
    sponsor, chief advocate, and floor manager in the Senate, declared the
    bill was “rejecting several opinions of the Supreme Court that have had
    the effect of restricting the meaning and application of the definition of
    10
    disability.”   See 154 Cong. Rec. S8342–01 (daily ed. Sept. 11, 2008)
    (statement of Sen. Tom Harkin). Similarly, Representative George Miller
    of California stated the bill “revers[ed] flawed court decisions to restore
    the original congressional intent of the [ADA].” 154 Cong. Rec. H8286–
    03 (daily ed. Sept. 17, 2008) (statement of Rep. George Miller).           Of
    course, the original intent of the ADA is best captured by the passionate
    words of Senator Harkin, whose brother Frank is deaf, when he delivered
    the Senate’s first sign language floor speech upon the ADA’s passage,
    “that today Congress opens the doors to all Americans with disabilities;
    that today we say no to fear, that we say no to ignorance, and that we
    say no to prejudice.” 136 Cong. Rec. S9684–03 (daily ed. July 13, 1990)
    (statement of Sen. Tom Harkin).
    Importantly, federal regulations and agency rules promulgated to
    implement the 2008 amendments declare multiple sclerosis to be a
    disability.    See 29 C.F.R. § 1630.2(j)(3)(iii) (2013) (“[A]pplying the
    principles set forth in . . . this section, it should be easily concluded that
    the following types of impairments will, at a minimum, substantially limit
    the major life activities indicated: . . . multiple sclerosis substantially
    limits neurological function . . . .”); see also Regulations to Implement the
    Equal Employment Provisions of the Americans with Disabilities Act, as
    amended, 76 Fed. Reg. 16,978–01, 16,987, 16,989, 17,004 (Mar. 25,
    2011) (to be codified at 29 C.F.R. pt. 1630). Similarly, the introduction to
    a final agency rule explains:
    The Amendments Act states that its purpose is “to
    reinstate a broad scope of protection” by expanding the
    definition of the term “disability.” Congress found that
    persons with many types of impairments—including
    epilepsy, diabetes, HIV infection, cancer, multiple sclerosis,
    intellectual disabilities (formerly called mental retardation),
    major depression, and bipolar disorder—had been unable to
    bring ADA claims because they were found not to meet the
    11
    ADA’s definition of “disability.” Yet, Congress thought that
    individuals with these and other impairments should be
    covered and revised the ADA accordingly.           Congress
    explicitly rejected certain Supreme Court interpretations of
    the term “disability” and a portion of the EEOC regulations
    that it found had inappropriately narrowed the definition of
    disability.
    Id. at 16,987. Thus, it is now clear that federal law considers multiple
    sclerosis to be a disability.
    Goodpaster contends the ADA Amendments Act of 2008 requires
    us to interpret of the ICRA to include multiple sclerosis. We disagree, at
    least with his initial phrasing of the point.     Federal law does not
    necessarily control our interpretation of a state statute. Iowa employers
    must follow federal law, but it is axiomatic that an amendment to a
    federal statute does not simultaneously and automatically amend a
    parallel or even identical Iowa statute. Just as “we are not bound by
    federal cases construing a federal statute when we are called upon to
    construe our own Civil Rights Act,” Loras Coll. v. Iowa Civil Rights
    Comm’n, 
    285 N.W.2d 143
    , 147 (Iowa 1979), we are not bound by the
    language of federal statutes when interpreting language of the ICRA, cf.
    DeBoom v. Raining Rose, Inc., 
    772 N.W.2d 1
    , 7 (Iowa 2009) (“[W]e must be
    mindful not to substitute ‘the language of the federal statutes for the
    clear words of the [ICRA].’ ” (quoting Hulme v. Barrett, 
    449 N.W.2d 629
    ,
    631 (Iowa 1989))).
    Notwithstanding, we recognize the Iowa Act “only pronounces a
    general proscription against discrimination and we have looked to the
    corresponding federal statutes to help establish the framework to analyze
    claims and otherwise apply our statute.”     Casey’s Gen. Stores, Inc. v.
    Blackford, 
    661 N.W.2d 515
    , 519 (Iowa 2003). Initially, we note that the
    ICRA declares that it “shall be construed broadly to effectuate its
    purposes.” Iowa Code § 216.18(1) (emphasis added). Of course, Toyota
    12
    and Sutton did not construe the terms of the federal statute broadly. See
    Toyota, 534 U.S. at 196–98, 122 S. Ct. at 691, 151 L. Ed. 2d at 630–31;
    Sutton, 527 U.S. at 488, 119 S. Ct. at 2149, 144 L. Ed. 2d at 466; see
    also Alex B. Long, “If the Train Should Jump the Track . . .”: Divergent
    Interpretations of State and Federal Employment Discrimination Statutes,
    
    40 Ga. L
    . Rev. 469, 495 (2006) (“The Supreme Court’s restrictive reading
    of the ADA’s terms has provoked a large outcry from academics and the
    original sponsors of the measure in Congress.”); Sandra F. Sperino,
    Diminishing Deference: Learning Lessons from Recent Congressional
    Rejection of the Supreme Court’s Interpretation of Discrimination Statutes,
    33 Rutgers L. Rec. 40, 42 (2009) (“[T]he Supreme Court has often chosen
    narrow statutory interpretations that do not comport with the liberal
    reading to be given to employment discrimination statutes.”). As noted
    by Representative Tony Coehlo, the lead sponsor of the ADA in the House
    of Representatives who suffers from epilepsy, “The Supreme Court wrote
    me out of my own bill.” Tony Coelho, Our Right to Work, Our Demand to
    Be Heard: People with Disabilities, the 2004 Election, and Beyond, 48
    N.Y.L. Sch. L. Rev. 729, 734 (2003). Indeed, the construction of the ADA
    was so narrow that Congress intervened.
    In the past, section 216.18(1) has had a substantive impact on the
    outcome of a case.     See, e.g., Polk Cnty. Secondary Rds. v. Iowa Civil
    Rights Comm’n, 
    468 N.W.2d 811
    , 815–16 (Iowa 1991) (distinguishing a
    narrow rule in Brown v. Pub. Emp’t Relations Bd., 
    345 N.W.2d 88
     (Iowa
    1984), because “Brown was not a civil rights case” and construing the
    ICRA “broadly to effectuate its purposes”). Indeed, this section has led
    us   before   to   adopt   broad   definitions   to   eliminate   employment
    discrimination.    See Chauffeurs, Teamsters & Helpers, Local Union No.
    238 v. Iowa Civil Rights Comm’n, 
    394 N.W.2d 375
    , 382–83 (Iowa 1986)
    13
    (adopting a broad definition of “actual damages” in part because of
    precursor to section 216.18). Other state courts have relied upon similar
    broad language to depart from narrow federal civil rights precedent. See
    Frieler v. Carlson Mktg. Grp., Inc., 
    751 N.W.2d 558
    , 573 (Minn. 2008)
    (indicating broader view of civil rights statute required because state law
    explicitly “requires liberal construction of its terms”); Genaro v. Cent.
    Transp., Inc., 
    703 N.E.2d 782
    , 785 (Ohio 1999) (same); Marquis v. City of
    Spokane, 
    922 P.2d 43
    , 49–50 (Wash. 1996) (rejecting federal caselaw
    holding independent contractors are not protected under employment
    discrimination law and relying in part on explicit requirement to construe
    state statute liberally).
    Further, unlike federal law, where civil rights protections against
    employment discrimination are scattered into three statutes—the Civil
    Rights Act of 1964, as amended, 42 U.S.C. § 2000e-2, the Age
    Discrimination in Employment Act of 1967, as amended, 29 U.S.C.
    § 623(a), and the ADA, 42 U.S.C. § 12112—Iowa has one unified statute,
    Iowa Code chapter 216.      While numerous fractures in the federal law
    have developed depending upon the statute involved, no such fractures
    arise under Iowa law.        See Sandra F. Sperino, Revitalizing State
    Employment Discrimination Law, 20 Geo. Mason L. Rev. 545, 546–64
    (2013).
    These initial observations reveal Toyota and Sutton, which were
    explicitly built upon a core premise that the ADA must be “interpreted
    strictly to create a demanding standard for qualifying as disabled,”
    Toyota, 534 U.S. at 197, 122 S. Ct. at 691, 151 L. Ed. 2d at 631; accord
    Sutton, 527 U.S. at 488, 119 S. Ct. at 2149, 144 L. Ed. 2d at 466, are
    inapposite to any discussion of the meaning of the ICRA. Thus, we find
    14
    these federal cases do not aid in the interpretation of our Iowa statute
    today.
    We acknowledge we relied on Toyota and Sutton in a 2004 case to
    resolve a claim under the ADA. See Hansen v. Seabee Corp., 
    688 N.W.2d 234
    , 239–40 (Iowa 2004). A close reading of Hansen, however, reveals it
    was solely an ADA case. See id. at 235–37. In Hansen, a worker noticed
    he had a sore back and was subsequently diagnosed with a sacroiliac
    lesion.   Id. at 236.     Eventually, he was laid off and filed a disability
    discrimination lawsuit under the ICRA and then subsequently amended
    his petition to include a claim under the ADA. Id. Following a bench
    trial, the district court directed a verdict for the defendant on plaintiff’s
    state-law claim, reasoning plaintiff was not disabled under the ICRA. Id.
    at 237. However, the court found plaintiff was disabled under the ADA
    and entered judgment for the plaintiff. Id. In summarizing the posture
    of the case on appeal, we explained that Seabee appealed, alleging
    “Hansen failed to establish he was disabled under the ADA. Hansen did
    not cross-appeal or otherwise rely upon his state claims to support the
    district court judgment.         Consequently, our review is limited to the
    federal ADA claim.” Id. Relying on Toyota and Sutton, we determined the
    plaintiff was not disabled under the ADA and reversed the district court.
    Id. at 239–44.    Accordingly, Hansen similarly has no bearing on our
    determination of whether multiple sclerosis is a disability under the
    ICRA.
    On the other hand, we are guided by the broad reach early
    interpretations gave the Act.            An early—and influential—law review
    article   regarding     Iowa’s     law   against   disability   discrimination   in
    employment     opined      that,    broadly    speaking,    three   categories   of
    disabilities exist under Iowa law:
    15
    The category [into which a purported disability fits] will
    depend on the nature of the particular disability and the
    specific allegations of discrimination. The first category
    consists of disabilities which, on their face, are
    acknowledged to be substantial handicaps.           Blindness,
    deafness, epilepsy, paralysis—these and other permanent
    impairments are clearly protected. The second category
    consists of handicaps which the Commission regards as
    insubstantial per se. Migraine headaches, common colds,
    the flu, a simple fracture and other temporary conditions of
    a relatively trivial nature exemplify this category. The third
    category is the most difficult to describe. It consists of
    impairments which are neither permanent nor evanescent,
    but which fall somewhere in the middle. Addiction to drugs
    or alcohol, various kinds of mental illnesses, and periods of
    recovery from major surgery illustrate the types of
    intermediate-term impairments which, depending on the
    totality of the circumstances, may or may not be protected.
    Scott H. Nichols, Iowa’s Law Prohibiting Disability Discrimination in
    Employment: An Overview, 32 Drake L. Rev. 273, 328–29 (1983)
    [hereinafter Nichols]. Multiple sclerosis is not part of the second category
    consisting of insubstantial impairments.     Rather, multiple sclerosis is
    very likely among the group in which certain impairments, “on their face,
    are acknowledged to be substantial handicaps.” Id. at 239.
    Schwan’s points out that we have held a condition must be
    “ ‘permanent or long term’ ” to qualify as disabling. See Vincent v. Four M
    Paper Corp., 
    589 N.W.2d 55
    , 61 (Iowa 1999) (internal quotation marks
    omitted)). In Vincent, we noted that one factor in determining whether a
    condition substantially limits a major life activity is “[t]he permanent or
    long term impact, or the expected permanent or long term impact of or
    resulting from the impairment.” Id. (internal quotation marks omitted).
    The other factors are “[t]he nature and severity of the impairment” and
    “[t]he duration or expected duration of the impairment.”       Id. (internal
    quotation marks omitted).
    Iowa law has for years contemplated some disabilities might be
    permanent but, unlike federal law, has never contemplated that a
    16
    disability could not be intermittent or episodic. See Foods, Inc. v. Iowa
    Civil Rights Comm’n, 
    318 N.W.2d 162
    , 164–69 (Iowa 1982) (concluding
    plaintiff who suffered from intermittent grand mal seizures due to
    epilepsy could maintain ICRA claim in spite of an administrative
    regulation that required the disability be “unrelated” to the plaintiffs’
    ability to perform available jobs).          Clearly, the plaintiff’s condition in
    Foods—epilepsy—did not substantially impair her ability to complete
    major life activities for large portions of time.            Rather, she was only
    impaired—and then quite substantially—during grand mal seizures.
    Similarly, we held alcoholism was capable of being a disability
    under the ICRA in Consolidated Freightways, Inc. v. Cedar Rapids Civil
    Rights Commission, 
    366 N.W.2d 522
    , 526–28 (Iowa 1985). 3 Additionally,
    we specifically contemplated that it was a protected disability “when the
    condition is arrested.”        Id. at 528.      We noted that alcoholism “is a
    substantial handicap, but if the alcoholic remains sober the disability
    should not prevent the individual from performing his or her job in a
    reasonably competent and satisfactory manner.” Id.
    We also observe that the regulations promulgated by the
    commission to define disability were based heavily on the definition of
    disability contained in the Federal Rehabilitation Act of 1973, as
    amended, 29 U.S.C. § 705(20).            Nichols, 32 Drake L. Rev. at 334.             A
    number of federal cases applying the Rehabilitation Act of 1973 consider
    3We    note that, in Consolidated Freightways, we considered whether the
    employee was disabled under a Cedar Rapids city ordinance. See 366 N.W.2d at 524.
    Iowa Code section 216.19 requires cities to secure the rights protected by the ICRA and
    permits cities to provide greater protections against unfair or discriminatory practices.
    See Iowa Code § 216.19. The city ordinance at issue in Consolidated Freightways,
    however, contained a definition that was “almost identical” to the definition of
    “disability” in the ICRA. See 366 N.W.2d at 526. Therefore, we find Consolidated
    Freightways persuasive.
    17
    multiple sclerosis as a disability, often without any significant inquiry
    into the issue. See Fulton v. Goord, 
    591 F.3d 37
    , 40, 43 (2d Cir. 2009)
    (holding plaintiff with multiple sclerosis had standing to pursue claim
    under Rehabilitation Act of 1973); Langon v. Dep’t of Health & Human
    Servs., 
    959 F.2d 1053
    , 1056, 1059–61 (D.C. Cir. 1992) (holding summary
    judgment against plaintiff with multiple sclerosis was inappropriate);
    Carter v. Casa Cent., 
    849 F.2d 1048
    , 1050, 1053–54 (7th Cir. 1988)
    (upholding district court ruling that plaintiff with multiple sclerosis was
    denied job as a result of disability); Pushkin v. Regents of Univ. of Colo.,
    
    658 F.2d 1372
    , 1387 (10th Cir. 1981) (holding plaintiff with multiple
    sclerosis established he is a disabled person who was rejected from a
    residency program based on his disability); see also Flight v. Gloeckler, 
    68 F.3d 61
    , 64 (2d Cir. 1995) (referring to multiple sclerosis as a disability
    and distinguishing it from the plaintiff’s proffered basis of discrimination,
    his inability to drive).
    Federal cases prior to Toyota considered whether multiple sclerosis
    is a disability and either considered it to be a disability, see Moritz v.
    Frontier Airlines, Inc., 
    147 F.3d 784
    , 786 (8th Cir. 1998), or contemplated
    it could constitute a disability based on testimony of how it impacts an
    individual’s life and work, see Kocsis v. Multi-Care Mgmt., Inc., 
    97 F.3d 876
    , 884 (6th Cir. 1996) (“To show she had a ‘disability,’ [plaintiff] must
    establish that she had an impairment that substantially limited her
    major life activities . . . .”); see also Flight, 68 F.3d at 64 (rejecting
    plaintiff’s ADA claim because the ADA “is inapplicable because the
    distinction in the present case is not based upon Flight’s disability,
    multiple sclerosis, but rather upon his inability to drive” (emphasis
    added)). Moreover, multiple sclerosis was considered a disability under
    other federal statutes (with statutory language similar to the ICRA) prior
    18
    to the United States Supreme Court’s now-superseded decisions.        See
    Jankowski Lee & Assocs. v. Cisneros, 
    91 F.3d 891
    , 895 (7th Cir. 1996)
    (“It is clear that Rusinov’s MS is a handicap within the meaning of the
    [Fair Housing Act].”); see also Shapiro v. Cadman Towers, Inc., 
    51 F.3d 328
    , 330, 336 (2d Cir. 1995) (holding plaintiff who suffered from multiple
    sclerosis had demonstrated a likelihood of success on the merits of Fair
    Housing Amendments Act claim and was entitled to a preliminary
    injunction).
    Accordingly, we hold multiple sclerosis can constitute a disability
    under the Iowa Act if the plaintiff produces evidence that the condition
    substantially impaired one or more major life activities during episodes
    or flare-ups, even if it did not impair life activities at all when in
    remission.
    Turning to the evidence in this case, Goodpaster has generated a
    genuine issue of material fact regarding whether his multiple sclerosis
    substantially limits his major life activities.   He testified that during
    flare-ups, he experiences vision impairment, memory loss, fatigue, and
    loss of control and strength in his arms and legs.
    Schwan’s draws on caselaw that casts doubt on whether a
    substantial limitation can exist when the plaintiff experiences memory
    loss, see Crock v. Sears, Roebuck & Co., 
    261 F. Supp. 2d 1101
    , 1117–18
    (S.D. Iowa 2003), vision problems, see Kirkeberg v. Canadian Pac. Ry.,
    
    619 F.3d 898
    , 904–05 (8th Cir. 2010), fatigue, see Croy v. Cobe Labs.,
    Inc., 
    345 F.3d 1199
    , 1204 (10th Cir. 2003), or difficulty walking, see
    Wood v. Crown Redi-Mix, Inc., 
    339 F.3d 682
    , 685 (8th Cir. 2003).
    However, these cases are ADA cases hailing from an era of federal law in
    which the ADA turned a blind eye to victims of episodic ailments. Crock,
    for instance, pointed out that the plaintiff there stated “some of [her]
    19
    symptoms are constant while the severe symptoms are episodic,” and
    concluded “even severe symptoms which are episodic do not constitute a
    substantial limitation on a major life activity.” 261 F. Supp. 2d at 1117.
    Crock then cites EEOC v. Sara Lee Corp., 
    237 F.3d 349
    , 353 (4th Cir.
    2001), in which the Fourth Circuit held profound symptoms associated
    with epileptic seizures did not amount to a disability under the ADA.
    Crock, 261 F. Supp. 2d at 1117–18.
    Crock correctly followed federal law as it existed in 2003. Yet, that
    state of the law is no longer extant. Sara Lee is inconsistent with Iowa
    law. Croy is similarly inapposite to the ICRA. A person may be disabled
    under the ICRA, even during the intermissions of their symptoms, so
    long as their symptoms constitute a substantial limitation when active.
    See, e.g., Consol. Freightways, 366 N.W.2d at 528; Foods, 318 N.W.2d at
    168–69.
    We hold Goodpaster generated a genuine issue of material fact
    regarding whether his multiple sclerosis substantially limits one or more
    of his major life activities. 4 He has at least generated a jury question.
    4In addition to the major life activity of walking, for example, a genuine issue of
    material fact exists regarding whether Goodpaster’s multiple sclerosis substantially
    limits his ability to work. This is unsurprising, as the ability to work is something of a
    disability discrimination catchall, and “impairments that substantially limit a person’s
    ability to work usually substantially limit one or more other major life activities.” See
    29 C.F.R. § 1630.2(j) app. (2013). To be clear, in the past, we required the proffered
    disability to be “generally debilitating” and to “affect [the employee] regardless of the job
    he might hold.” Henkel Corp. v. Iowa Civil Rights Comm’n, 
    471 N.W.2d 806
    , 810 (Iowa
    1991). We said, “An impairment that interferes with an individual’s ability to do a
    particular job but does not significantly decrease that individual’s ability to obtain
    satisfactory employment otherwise is not substantially limiting within our statute.”
    Probasco v. Iowa Civil Rights Comm’n, 
    420 N.W.2d 432
    , 436 (Iowa 1988); accord Jasany
    v. United States Postal Serv., 
    755 F.2d 1244
    , 1248 (6th Cir. 1985); Salt Lake City Corp.
    v. Confer, 
    674 P.2d 632
    , 636–37 (Utah 1983). Schwan’s asserts Goodpaster’s multiple
    sclerosis was not generally debilitating because Goodpaster is qualified for other jobs
    and currently works as a laborer. However, Henkel, which itself involved a disability
    discrimination claim based on depression and anxiety, suggests multiple sclerosis is in
    fact generally debilitating. See Henkel, 471 N.W.2d at 810.
    20
    B. Whether Goodpaster is Qualified to Perform the Essential
    Functions of the Job With or Without Accommodation. Goodpaster
    must also be able to show he is qualified for the customer service
    manager position. See Schlitzer, 641 N.W.2d at 530. To do so, he must
    show he, “with or without reasonable accommodation, ‘can perform the
    essential functions of the position . . . without endangering the health
    and safety of [himself] or others.’ ”       Boelman, 522 N.W.2d at 80
    (alteration in original) (quoting 29 C.F.R. § 1613.702(f) (1993)). We then
    consider whether Schwan’s failed to offer Goodpaster a reasonable
    accommodation.     We use a two-step inquiry to determine whether an
    employee is qualified for a position. Id. at 80. First, the fact finder must
    determine if the employee can perform the essential functions of the
    position without an accommodation. Id. If an employee can perform the
    essential functions of a position without an accommodation, the
    employee is qualified and can make a prima facie case of disability
    discrimination, and the inquiry at this stage of the case ends. See id. If
    the employee cannot perform the essential functions of the position, the
    fact finder must determine whether a reasonable accommodation exists
    that would permit the employee to do so. See id. If so, the employee is
    qualified; if not, the employee is not qualified for the position and cannot
    make a prima facie case of disability discrimination. See id. We address
    these inquiries in turn.
    1. Qualified employee.     The first step of our inquiry is whether
    Goodpaster “could perform the essential functions of the job.” Id. “The
    ‘essential functions’ of the job are those that ‘bear more than a marginal
    relationship to the job at issue.’ ” Id. (quoting Chandler v. City of Dallas,
    
    2 F.3d 1385
    , 1393 (5th Cir. 1993)).       We have said in the past that a
    person is qualified when the person “can perform the essential functions
    21
    of the job ‘in spite of’ his or her disability.” Id. (quoting Miller v. Sioux
    Gateway Fire Dep’t, 
    497 N.W.2d 838
    , 841 (Iowa 1993)).          “This inquiry
    must consider ‘[t]he nature and extent of a disability, the needs of a
    particular job, and the impact of disability on a person’s ability to
    perform that job.’ ” Courtney v. Am. Nat’l Can Co., 
    537 N.W.2d 681
    , 685
    (Iowa 1995) (alteration in original) (quoting Frank v. Am. Freight Sys.,
    Inc., 
    398 N.W.2d 797
    , 801 (Iowa 1987)).       “ ‘[T]he court must consider
    whether the person has “the requisite skill, experience, education and
    other job-related requirements of the employment position that such
    individual holds or desires.” ’ ”   Schlitzer, 641 N.W.2d at 531 (quoting
    Treanor v. MCI Telecomms. Corp., 
    200 F.3d 570
    , 575 (8th Cir. 2000)).
    “Whether an individual is qualified for a particular job, despite his or her
    disability, requires an individualized inquiry.” Courtney, 537 N.W.2d at
    685.
    In this case, the primary qualification at issue is whether
    Goodpaster could obtain the necessary DOT certification.         The United
    States Supreme Court has held that an employer may defend a
    discriminatory termination action under the ADA when the employer
    terminated the employee pursuant to the DOT regulations requiring a
    certain level of visual acuity for commercial drivers. Albertson’s, Inc. v.
    Kirkingburg, 
    527 U.S. 555
    , 567–78, 
    119 S. Ct. 2162
    , 2169–74, 
    144 L. Ed. 2d 518
    , 531–38 (1999). The reasoning behind this holding is that
    “[w]hen Congress enacted the ADA, it recognized that federal safety rules
    would limit application of the ADA as a matter of law.” Id. at 573, 119
    S. Ct. at 2172, 144 L. Ed. 2d at 535. The Court stated:
    The Senate Labor and Human Resources Committee Report
    on the ADA stated that “a person with a disability applying
    for or currently holding a job subject to [DOT standards for
    drivers] must be able to satisfy these physical qualification
    22
    standards in order to be considered a qualified individual
    with a disability under title I of [the ADA].”
    Id. at 573, 119 S. Ct. at 2172–73, 144 L. Ed. 2d at 535 (quoting S. Rep.
    No. 101–116, at 25 (1989)) (first alteration in original).
    Schwan’s argues Goodpaster was not qualified by essentially
    asserting the “direct threat” defense under the ADA, which provides that
    “[a]n employer may impose as a qualification standard ‘a requirement
    that an individual shall not pose a direct threat to the health or safety of
    other individuals in the workplace.’ ” Id. at 569, 119 S. Ct. at 2170, 144
    L. Ed. 2d at 532 (quoting 42 U.S.C. § 12113(b) (1994 & Supp. III)).           A
    “ ‘direct threat’ [is] defined by the [ADA] as ‘a significant risk to the health
    or   safety   of   others   that   cannot   be   eliminated    by   reasonable
    accommodation.’ ” Id. (quoting 42 U.S.C. § 12111(3)). While conceptual
    daylight would ordinarily exist between the “essential function” aspect of
    a prima facie case of disability discrimination and the “direct threat”
    defense under the ADA, the inquiries appear to collapse together in this
    context. See Kapche v. City of San Antonio, 
    304 F.3d 493
    , 494, 500 (5th
    Cir. 2002) (per curiam) (considering whether a police officer could safely
    perform an essential function of the position—driving and holding an
    individualized assessment of the officer’s claim using the direct-threat
    defense model is required).
    The determination of whether an impairment substantially limits a
    major life activity and accordingly constitutes a disability under the Act
    should ordinarily be reviewed on a “case-by-case basis” even though
    “[s]ome impairments may invariably cause a substantial limitation of a
    major life activity.” Albertson’s, Inc., 527 U.S. at 566, 119 S. Ct. at 2169,
    144 L. Ed. 2d at 530–31. So too should the determination of whether a
    plaintiff is qualified to perform the essential functions of a position with
    23
    or without accommodation generally be determined by a case-by-case
    analysis as opposed to resorting to a blanket exclusion of a class of
    workers from a given job.       See 29 C.F.R. § 1630.2(r) (2013) (“The
    determination that an individual poses a ‘direct threat’ shall be based on
    an individualized assessment of the individual’s present ability to
    perform the essential functions of the job.” (Emphasis added.)); Kapche,
    304 F.3d at 494, 500 (vacating grant of summary judgment and holding
    plaintiff with insulin-treated diabetes mellitus required individualized
    assessment of his “ability to safely perform the essential functions” of a
    police officer position, which included driving).   There is no reason to
    take a contrary approach.
    This conclusion is bolstered by federal regulations that provide
    guidance to medical examiners evaluating whether a driver who has a
    neurological condition may nevertheless obtain a commercial license.
    The mere diagnosis of a disease that could impact driving is insufficient
    to disqualify a driver.     See 49 C.F.R. § 391.43 (“Instructions for
    Performing and Recording Physical Examinations”).        The regulations
    provide: “Any neurological condition should be evaluated for the nature
    and severity of the condition, the degree of limitation present, the
    likelihood of progressive limitation, and the potential for sudden
    incapacitation.”   Id.   Furthermore, authority relevant to the criteria
    indicated that multiple sclerosis can result in disqualification, but it
    recognizes not all cases of multiple sclerosis are the same and that some
    people with multiple sclerosis may be able to obtain certification. U.S.
    Dep’t of Transp., Conference on Neurological Disorders and Commercial
    Drivers    28–29     (1988),    www.fmcsa.dot.gov/regulations/medical/
    conference-neurological-disorders-and-commercial-drivers-part-i.
    24
    In this case, the record supported a conclusion that Goodpaster
    was recertified to drive a commercial vehicle in 2008 and 2009. At the
    same time, the evidence revealed he did not tell the doctor who made the
    certification that he had multiple sclerosis in 2008, and the record was
    unclear about the result of the certification in 2009. Yet, Goodpaster at
    least generated a fact issue on the question whether he was qualified to
    perform the essential functions of the customer service manager position.
    Accordingly, a genuine issue of material fact exists regarding whether
    Goodpaster was qualified to perform the essential functions of the
    customer service manager position without accommodation.
    2. Reasonable accommodation.      Even with evidence in the record
    to support a conclusion that Goodpaster continued to be licensed to
    operate a commercial vehicle, Schwan’s asserts Goodpaster still could
    not safely and adequately perform the essential functions of his job with
    accommodations because no reasonable accommodations existed.           In
    other words, even with a license to drive, Schwan’s argues Goodpaster
    was disqualified because he could not drive at times and his requested
    accommodations needed to overcome his inability to drive were
    unreasonable as a matter of law.
    “If the plaintiff cannot perform the essential functions of the job,
    then the fact finder goes on to the second inquiry—‘whether any
    reasonable accommodation by the employer would enable [the plaintiff]
    to perform those functions.’ ” Boelman, 522 N.W.2d at 80 (alteration in
    original) (quoting Chandler, 2 F.3d at 1394). This second phase of the
    inquiry stems from the unique nature of disability discrimination:
    Discrimination against the disabled differs from other types
    of discrimination in that other types, such as racial,
    religious, or sex discrimination, usually bear no relationship
    to the individual’s ability to perform a job. Consequently, it
    25
    is necessary to provide a requirement of reasonable
    accommodation in order to eliminate discrimination against
    the disabled.
    Cerro Gordo Cnty. Care Facility v. Iowa Civil Rights Comm’n, 
    401 N.W.2d 192
    , 196–97 (Iowa 1987). Therefore,
    [a]n employer shall make reasonable accommodation to the
    known physical or mental limitations of an otherwise
    qualified handicapped applicant or employee unless the
    employer can demonstrate that the accommodation would
    impose an undue hardship on the operation of its program.
    Iowa Admin. Code r. 161—8.27(6).
    “If an employee’s ability to do her job depends on reasonable
    accommodation, the employee must make a facial showing that
    reasonable accommodation was possible.” Schlitzer, 641 N.W.2d at 530.
    This showing is not an onerous one and requires no more of the
    employee than to propose an accommodation and present testimony of
    its feasibility. See, e.g., Wood v. Omaha Sch. Dist., 
    985 F.2d 437
    , 439
    (8th Cir. 1993) (“[P]laintiffs must initially meet the burden of providing
    evidence sufficient to make at least a facial showing that reasonable
    accommodation is possible.       [Plaintiffs] have met their burden by
    proposing that defendants allow them to conduct self-blood-tests and to
    carry snacks.” (Citation omitted.)).
    A regulation promulgated by the Iowa Civil Rights Commission
    specifies that a reasonable accommodation may include:
    (1) Making facilities used by employees readily
    accessible to and usable by handicapped persons, and
    (2) Job restructuring, part-time or modified work
    schedules, acquisition or modification of equipment or
    devices, the provision of readers or interpreters, and other
    similar actions.
    Iowa Admin. Code r. 161—8.27(6)(a). Another regulation provides:
    When an individual becomes disabled, from whatever cause,
    during a term of employment, the employer shall make every
    26
    reasonable effort to continue the individual in the same
    position or to retain and reassign the employee and to assist
    that individual’s rehabilitation. No terms in this rule shall
    be construed to mean that the employer must erect a
    training and skills center.
    Id. r. 161—8.28.
    If the plaintiff shows a reasonable accommodation is possible, “the
    burden shifts to the employer to prove that it is not able to accommodate
    the plaintiff’s disability or that the proposed accommodation is
    unreasonable.”     Boelman, 522 N.W.2d at 80.       To do so, the employer
    must “demonstrate that the accommodation would impose an undue
    hardship on the operation of its program.” Iowa Admin. Code r. 161—
    8.27(6).    Another regulation promulgated by the Iowa Civil Rights
    Commission provides:
    In determining pursuant to the first paragraph of this
    subrule whether an accommodation would impose an undue
    hardship on the operation of an employer’s program, factors
    to be considered include:
    (1) The overall size of the employer’s program with
    respect to number of employees, number and type of
    facilities, and size of budget;
    (2) The type of the employer’s operation, including the
    composition and structure of the employer’s workforce; and
    (3) The nature and cost of the accommodation needed.
    Id.   r.   161—8.27(6)(b).    In   other   words,   “[i]n   considering   the
    reasonableness of an employer’s accommodation of an employee’s
    disability, we must consider not only the disabled employee’s needs but
    also the economic realities faced by the employer.” Halsey v. Coca-Cola
    Bottling Co. of Mid-Am., Inc., 
    410 N.W.2d 250
    , 253 (Iowa 1987).
    We have said “[a]n accommodation is unreasonable if it requires
    the employer to change the essential nature of the job or if it places
    undue burdens on the employer.”       Boelman, 522 N.W.2d at 80.          For
    example, removing the duty of operating a forklift from the position of
    27
    forklift operator—ninety-eight percent of the working hours of the
    position—was an unreasonable accommodation. Courtney, 537 N.W.2d
    at 687. We have also said in the past that a “reasonable accommodation
    must be made by an employer only if it does not substantially impinge on
    the rights of other employees or incur more than a de minimus cost to
    the employer.” Frank, 398 N.W.2d at 803.
    The accommodations requested by Goodpaster to overcome his
    inability to drive and perform his duties included having another
    employee pick him up when he needed to stop driving, rearranging his
    route, having a driver accompany him on his route, and reassigning him
    to a warehouse position. Schwan’s claims these accommodations were
    unreasonable as a matter of law.
    The economic realities faced by an employer to provide an
    accommodation surface in this case.      While a jury might reasonably
    conclude from the economic considerations in this case that a second
    driver would be an unreasonable accommodation, we recognize the
    record was generally underdeveloped on the issue of the reasonableness
    of accommodations.     Moreover, the record was sparse because the
    district court cut the discovery short by granting summary judgment for
    Schwan’s based predominantly on its conclusion that the medical
    condition suffered by Goodpaster was not a disability as a matter of law.
    As a result, the district court rejected the request by Goodpaster to seek
    further discovery on the reasonableness of possible accommodations,
    and this action should not now be used by Schwan’s to support its claim
    that there is no evidence in the record to support a triable issue on the
    reasonableness of the accommodations.      On balance, the issue of the
    reasonableness of some of the requested accommodations presented a
    jury issue.
    28
    C. Whether the Circumstances of This Case Raise an Inference
    of Unlawful Discrimination. Schwan’s claims the evidence in the case
    could not, as a matter of law, establish an inference of discrimination
    because the only reasonable conclusion that can be drawn from the
    record is Goodpaster was fired for poor job performance and poor sales.
    It claims there was no evidence presented that the termination was
    motivated by disability discrimination.
    Consistent with our resolution of the previous issues, the record
    supports the conclusion that Goodpaster presented a jury issue on
    whether the termination was motivated by his disability.    There was
    some evidence that Schwan’s relied on Goodpaster’s “health issues” in
    terminating him.     Additionally, the record was not fully developed
    because the district court denied additional discovery.
    IV. Conclusion.
    Having considered all issues raised, we reverse the summary
    judgment granted by the district court. We remand the case for further
    proceedings.
    REVERSED AND REMANDED FOR FURTHER PROCEEDINGS.
    All justices concur except Waterman and Mansfield, JJ., who
    dissent.
    29
    #13–0010, Goodpaster v. Schwan’s Home Serv.
    WATERMAN, Justice (dissenting).
    I respectfully dissent.      The district court correctly granted
    Schwan’s motion for summary judgment based on the undisputed facts.
    I would affirm.    Goodpaster had the burden to prove (1) he has a
    disability, (2) he is qualified to perform the essential functions of his
    delivery job with or without accommodation, and (3) the circumstances of
    his termination raise an inference of illegal discrimination under the Iowa
    Civil Rights Act of 1965 (ICRA), Iowa Code ch. 216 (2011). See Schlitzer
    v. Univ. of Iowa Hosp. & Clinics, 
    641 N.W.2d 525
    , 530 (Iowa 2002).
    Viewing the evidence in the light most favorable to Goodpaster, Schwan’s
    established the absence of any genuine issue of material fact on each of
    those elements. The majority fails to explain how Goodpaster could be
    found disabled when he obtained other employment.            Nor does the
    majority explain why Goodpaster’s requested accommodation—a second
    driver to retrieve or accompany him on his job driving a delivery truck—
    is not unreasonable as a matter of law.       Employers are not obligated
    under the ICRA to pay two persons to do the job of one as an
    accommodation.
    I disagree with the majority’s conclusion that Goodpaster’s
    multiple sclerosis raised a jury question whether he is disabled within
    the meaning of the ICRA.         Although his multiple sclerosis at times
    interfered with his ability to drive, it is undisputed he was physically
    capable of other satisfactory work.       To the extent his condition does
    impair his driving, he is unable to perform an essential function of the
    job.   Goodpaster tries to have it both ways: he claims he is disabled
    because his condition impairs his driving, yet he also claims he can
    perform the essential functions of the job—most importantly, driving.
    30
    His requested accommodation—to have “another driver ride along with
    him when he was ill”—is unreasonable as a matter of law.          Finally,
    Schwan’s had a valid, nondiscriminatory reason to terminate him
    because he failed to meet his sales quotas. I would not postpone the day
    of reckoning on a case doomed to dismissal.
    The majority neglects to mention that after Schwan’s terminated
    Goodpaster, he found full-time employment as a laborer and also
    operated his own painting business on the side. His ability to perform
    those physically demanding jobs is undisputed.         Yet, the majority
    declares “Goodpaster generated a genuine issue of material fact exists
    regarding whether his multiple sclerosis substantially limited one of his
    major life activities.” I disagree because it is undisputed Goodpaster is
    able to maintain full-time employment consistent with his skills and
    experience.    Multiple sclerosis may render a person substantially
    disabled in some cases, but this is not such a case.       To his credit,
    Goodpaster has learned to manage his condition and earn an income.
    He is not disabled.
    Iowa Code section 216.2(5) defines “disability” as “the physical or
    mental condition of a person which constitutes a substantial disability.”
    A substantial disability is one that “substantially limits one or more
    major life activities.”   Iowa Admin. Code r. 161—8.26(1).      We have
    explained that the phrase “ ‘substantially limits’ must be interpreted to
    mean the degree to which the impairment affects an individual’s
    employability,” despite the broad definition of “major life activities” in
    Iowa Administrative Code rule 161—8.26(3).        Probasco v. Iowa Civil
    Rights Comm’n, 
    420 N.W.2d 432
    , 436 (Iowa 1988). This interpretation is
    necessary “[i]n order that the statute’s construction be consistent with
    [its] purpose”; namely, “the protection of employment opportunities.” Id.;
    31
    accord Halsey v. Coca-Cola Bottling Co. of Mid-Am., Inc., 
    410 N.W.2d 250
    ,
    252 (Iowa 1987) (noting the ICRA protects those with “substantial
    physical impairment[s] affecting [their] ability to perform on the job”).
    Accordingly, “[t]he degree to which an impairment substantially
    limits an individual’s employment potential must be determined with
    reference to a number of factors:” (1) “the number and type of jobs from
    which the impaired individual is disqualified,” (2) “the geographical area
    to which the individual has reasonable access,” and (3) “the individual’s
    job training, experience and expectations.” Probasco, 420 N.W.2d at 436.
    Applying these factors, we have long held that “[a]n impairment that
    interferes with an individual’s ability to do a particular job but does not
    significantly decrease that individual’s ability to obtain satisfactory
    employment otherwise is not substantially limiting within our statute.”
    Id.; accord Bearshield v. John Morrell & Co., 
    570 N.W.2d 915
    , 920 (Iowa
    1997) (considering the ICRA claim and noting “ ‘[t]he inability to perform
    a single, particular job does not constitute a substantial limitation in the
    major life activity of working’ ” (quoting 29 C.F.R. § 1630.2(j)(3)(i) (1997))).
    Only when a condition is “generally debilitating” and affects an individual
    “regardless of the job he [or she] might hold” will we find that person
    disabled under Iowa Code section 216.2(5). Henkel Corp. v. Iowa Civil
    Rights Comm’n, 
    471 N.W.2d 806
    , 810 (Iowa 1991).
    In several cases, we have applied the rule that a person is not
    substantially disabled if the person is able to obtain satisfactory
    employment.     In Probasco, the plaintiff claimed her condition, chronic
    susceptibility to bronchitis, precluded her from certain positions—
    “receptionist at a beauty shop, secretary in a grain elevator, clerical work
    in hospital laboratories.” 420 N.W.2d at 437. We concluded the “record
    shows that, as a matter of law, Probasco’s employability is not curtailed
    32
    to the extent which would qualify her as a ‘disabled person’ within the
    protection of the [ICRA].” Id. (emphasis added) (reversing district court’s
    affirmance of Iowa Civil Rights Commission’s disability finding).       We
    explained, “the fact Probasco’s condition renders it inadvisable that she
    work around a particular set of environmental conditions is insufficient
    to qualify her as a disabled person under our statute.” Id. (citing Forrisi
    v. Bowen, 
    794 F.2d 931
     (4th Cir. 1986), as an example of when “an
    individual’s inability to work around particular employment conditions—
    there, those conditions involving heights—did not so limit the individual’s
    employability so as to bring the individual within the protection of similar
    legislation”).
    In Hollinrake v. Iowa Law Enforcement Academy, we noted the
    plaintiff was not substantially disabled because, “while [the plaintiff] is
    limited in this particular job because of his vision, he is not limited in
    any significant way from obtaining other satisfactory employment.” 
    452 N.W.2d 598
    , 604–05 (Iowa 1990) (affirming district court’s dismissal of
    plaintiff’s petition for judicial review).   Likewise, in Vincent v. Four M
    Paper Corp., tried to the bench, we affirmed the district court’s
    conclusion that the plaintiff “was not substantially limited in the major
    life activity of working because his ‘physical condition was not so
    debilitating that he would have been prevented from obtaining other
    satisfactory employment.’ ” 
    589 N.W.2d 55
    , 59, 61–62 (Iowa 1999). We
    stated, “[t]he number and type of jobs from which [the plaintiff] was
    disqualified because of his impairment was fairly limited” and explained
    that the plaintiff’s condition “preclud[ed him] from working at his former
    position of machine tender, [but] this rather narrow limitation did not
    significantly curtail [his] ability to obtain other employment not involving
    33
    heavy equipment or dangerous machinery.” Id. at 62. We concluded the
    plaintiff
    failed to present substantial evidence that his impairment
    precluded him from performing a class of jobs or a broad
    range of jobs in various classes as required to establish the
    existence of a substantial limitation on his ability to work.
    Id.
    This case is even more clear-cut than Probasco, Hollinrake, or
    Vincent. It is undisputed that Goodpaster’s condition only occasionally
    impairs his driving and that he has been able to obtain satisfactory
    employment elsewhere. He obtained employment full-time as a laborer
    boring underground power lines, frequently working overtime, and
    reopened his own painting company.            Goodpaster testified at his
    deposition that he has never been told by any healthcare professional
    that he has any physical limitation. He admitted, “The only comments
    that have been made to me by some doctors is when I have [flare-ups],
    take a little time, go, you know, and relax a second, . . . but they never
    told me I couldn’t do my job.” In 2009, a doctor noted that Goodpaster
    “has had no exacerbations with regards to his multiple sclerosis in the
    last year” and concluded Goodpaster “has no significant impairment that
    would restrict his ability to operate a DOT vehicle.”
    The facts of this case are much like those of Brunker v. Schwan’s
    Home Service, 
    583 F.3d 1004
    , 1008 (7th Cir. 2009).          In that case,
    another Schwan’s delivery man with multiple sclerosis alleged Schwan’s
    terminated him in violation of the Americans with Disabilities Act of
    1990, as amended, 42 U.S.C. §§ 12101–12213 (2000). Brunker, 583 F.3d
    at 1005–06.    The federal district court granted summary judgment in
    favor of Schwan’s, concluding the plaintiff “was not substantially limited
    34
    in a major life activity.”     Id. at 1007.     The Court of Appeals for the
    Seventh Circuit agreed:
    Even when viewed in the light most favorable to
    Brunker, his impairments are not sufficient to show that he
    is disabled. In May 2003 his physician allowed him to
    return to work without any restriction at all. Once he
    returned, he drove the same route by himself and completed
    it just as quickly as he had in the past. In addition, during
    Brunker’s stay at the Mayo Clinic, the doctor noted that his
    dizziness episodes, previously a daily occurrence, were
    occurring less frequently. Brunker also told the doctor that
    his writing difficulty was “variable” and his speech slurred
    “at times when he is tired.” Accordingly, we agree with the
    district court’s conclusion that the evidence in this record
    shows only “intermittent” difficulties rather than a
    substantial limitation on a major life activity.
    Id. at 1008. 5     Similarly, Goodpaster’s physicians did not place any
    restrictions on him. He was able to complete his route upon returning to
    work, so long as he followed his doctor’s advice to take breaks as needed.
    And, most importantly, he obtained other employment after his
    termination.
    Undisputed facts establish that Goodpaster’s ability to obtain
    satisfactory employment is not substantially limited.                Goodpaster’s
    employment prospects are not geographically limited.              Cf. Bearshield,
    570 N.W.2d at 921–22 (reversing summary judgment for employer
    because “[a] reasonable person could also find Bearshield is for all
    practical purposes unable to relocate to find work”).                  Nor is he
    disqualified from a wide range of other available jobs or from many jobs
    for which he has training and experience. See Hollinrake, 452 N.W.2d at
    604. Goodpaster is not “generally debilitat[ed].” See Henkel, 
    471 N.W.2d 5The
     Brunker court remanded the case, however, because it concluded a genuine
    issue existed as to whether Schwan’s regarded Brunker as disabled. 583 F.3d at 1009.
    35
    at 810. Accordingly, he does not meet the definition of “disabled” as a
    matter of law.
    Nor did Schwan’s regard Goodpaster as disabled. To prevail on a
    “regarded as” claim, Goodpaster needed to prove that Schwan’s viewed
    him as unable to work in a broad class of jobs.          See Knutson v. Ag
    Processing, Inc., 
    394 F.3d 1047
    , 1052 (8th Cir. 2005). I agree with the
    district court’s conclusion: “the evidence does not create a genuine fact
    issue that Schwan’s perceived Goodpaster as disabled based on some
    stereotype   or   myth   but,   rather,   merely   reacted   to   Goodpaster’s
    complaints and requests when he was ill.”            It is also undisputed
    Schwan’s employed Goodpaster for a year after learning he had multiple
    sclerosis, demonstrating it regarded Goodpaster as able to perform his
    job satisfactorily despite his diagnosis.      The district court properly
    rejected Goodpaster’s “regarded as” claim.
    If Goodpaster is disabled because his multiple sclerosis sometimes
    impairs his driving, then he cannot show he is qualified to perform the
    essential functions of his delivery driver position.         His position at
    Schwan’s required him to drive to his customers’ homes.                  It is
    undisputed that driving is an essential function of that position.        See
    Knutson v. Schwan's Home Serv., Inc., 
    711 F.3d 911
    , 915 (8th Cir. 2013)
    (“No genuine issue of material fact exists that being DOT qualified to
    drive a delivery truck is an essential function of Knutson’s position [with
    Schwan’s].”). As the district court summarized:
    There is no dispute that driving a commercial motor
    vehicle was one of the essential functions of Goodpaster’s
    job. Goodpaster’s claimed disability is vision impairment
    and loss of strength in, and or control of, his limbs. . . . For
    obvious reasons, the disability of unpredictable onset of
    vision impairment and limb control prevents Goodpaster
    from being qualified to perform one of the essential functions
    of his job: operating a motor vehicle. Such a condition . . .
    36
    renders him incapable as a matter of law and fact from
    having “[t]he ability to effectively operate a commercial
    vehicle,” one of the specific requirements of his position.
    “[A]n employer is not required to change the essential nature of the job in
    order to accommodate an employee . . . .” Henkel, 471 N.W.2d at 811. If
    Goodpaster cannot reliably drive—the basis of his disability claim—then
    he is not qualified for a customer service manager position at Schwan’s.
    Goodpaster’s suggested accommodation—that Schwan’s should
    have hired another driver to ride along with him in the event he suffered
    a flare-up of his multiple sclerosis—is unreasonable and would not have
    enabled him to perform the essential functions of his job. The district
    court correctly ruled that, as a matter of law, Goodpaster’s requested
    accommodations would not render him “qualified”:
    None of the accommodations he requested would have
    enabled him to operate a motor vehicle.       Rather, the
    proposed accommodations (sending someone to drive him
    back to the shop when he had a problem or sending a
    second driver along with him) would simply have eliminated
    an essential function of his job.
    (Footnote omitted.) Goodpaster was essentially requesting that Schwan’s
    pay two employees to do the work of one. Such an accommodation is
    unreasonable as a matter of law.       See Knutson, 711 F.3d at 915–16
    (affirming summary judgment in favor of Schwan’s, holding Schwan’s
    was not required to waive DOT license certification in order to
    accommodate home delivery driver who became vision impaired).
    Moreover, it would not solve Goodpaster’s problem—he would still be
    unable to drive his routes to customers’ homes.
    Finally, I disagree that a genuine issue of material fact exists as to
    whether Schwan’s discharged Goodpaster because of his condition.
    Rather, it is undisputed that Schwan’s never penalized Goodpaster
    because of his multiple sclerosis. Again, the district court got it right:
    37
    [T]he evidence actually shows that Goodpaster never suffered
    any adverse job action because of blurred vision or loss of
    use of his limbs and his concomitant inability to drive. On
    the first occasion he had the problem, his supervisor told
    him to “gut it out” which, apparently, he did. On the less
    than ten other times it happened, he followed his physician’s
    instructions for dealing with such episodes, recovered and
    carried on with the work.       There is no evidence that
    Schwan’s ever disciplined him or took any other action
    against him because he took these “time outs,” so to speak,
    to recover from episodes of blurred vision or loss of limb
    function. This means either that the blurred vision and loss
    of limb function was not a disability or, if it was, that
    Schwan's accommodated it.
    Schwan’s continued to work with Goodpaster for over a year before
    terminating him, apparently in hopes that his sales abilities would
    improve.     Cf. Howell v. Merritt Co., 
    585 N.W.2d 278
    , 281 (Iowa 1998)
    (noting that close proximity in time between employer’s discovery of
    employee’s condition and the employee’s discharge presented factual
    issue precluding summary judgment). No evidence raises an inference of
    discrimination because of his multiple sclerosis.
    Uncontroverted evidence in the record established that Schwan’s
    terminated Goodpaster because he did not make his sales quotas. See
    id. at 280 (noting the ICRA prohibits only “ ‘the discharge of any
    employee because of the employee’s disability’ ” and does not bar
    employers from discharging employees due to “ ‘the nature of the
    occupation’ ” (quoting Henkel, 471 N.W.2d at 809)).          Goodpaster’s
    manager communicated the sales expectations to him; it was no surprise
    to Goodpaster that he was underperforming.          When asked at his
    deposition if he knew he was not making his sales quota, Goodpaster
    responded, “yes.” Goodpaster knew he was costing Schwan’s money. He
    recounted:
    [C]ustomers are used to having a driver at a certain time,
    and because I ha[d] to keep rearranging my [schedule] . . . it
    got to the point where [my manager] was, like, don’t you
    38
    understand we’re losing money, our customers are used to
    having you there at a certain time.
    He also recognized that his name was at the bottom of the sale rankings
    “day in and day out.” There is no evidence generating a jury question
    whether Schwan’s discharged Goodpaster because of his multiple
    sclerosis. See Beatty v. Hudco Indus. Prods., Inc., 
    881 F. Supp. 2d 1344
    ,
    1355 (N.D. Ala. 2012) (considering employee’s claim based on multiple
    sclerosis and commenting “mere knowledge of [a] disability does not
    equate with discrimination”). Goodpaster was terminated because of “his
    inability to perform the necessary tasks of his job,” which were “essential
    based on the economic realities faced by the employer.”       Henkel, 471
    N.W.2d at 811. His multiple sclerosis did not give him lifetime tenure or
    immunity from termination for poor sales.
    Iowa’s disability legislation
    “assures that truly disabled, but genuinely capable,
    individuals will not face discrimination in employment
    because of stereotypes about the insurmountability of their
    handicaps.     It would debase this high purpose if the
    statutory protections available to those truly handicapped
    could be claimed by anyone whose disability was minor and
    whose relative severity of impairment was widely shared.
    Indeed, the very concept of an impairment implies a
    characteristic that is not commonplace and that poses for
    the particular individual a more general disadvantage in his
    or her search for satisfactory employment.”
    Probasco, 420 N.W.2d at 436 (quoting Forrisi, 794 F.2d at 934).         By
    allowing Goodpaster to proceed with his claim, the majority does a
    disservice to those who truly are substantially limited in their ability to
    work.
    Mansfield, J., joins this dissent.
    

Document Info

Docket Number: 13–0010

Filed Date: 6/27/2014

Precedential Status: Precedential

Modified Date: 2/28/2018

Authorities (55)

Equal Employment Opportunity Commission v. Sara Lee ... , 237 F.3d 349 ( 2001 )

Salt Lake City Corp. v. Confer , 1983 Utah LEXIS 1191 ( 1983 )

joshua-r-pushkin-m-d-v-the-regents-of-the-university-of-colorado-the , 658 F.2d 1372 ( 1981 )

Consolidated Freightways, Inc. v. Cedar Rapids Civil Rights ... , 1985 Iowa Sup. LEXIS 1002 ( 1985 )

Cerro Gordo County Care Facility v. Iowa Civil Rights ... , 1987 Iowa Sup. LEXIS 1074 ( 1987 )

Halsey v. Coca-Cola Bottling Co. of Mid-America, Inc. , 1987 Iowa Sup. LEXIS 1264 ( 1987 )

Polk County Secondary Roads v. Iowa Civil Rights Commission , 1991 Iowa Sup. LEXIS 67 ( 1991 )

Miller v. Sioux Gateway Fire Department , 1993 Iowa Sup. LEXIS 65 ( 1993 )

Boelman v. Manson State Bank , 1994 Iowa Sup. LEXIS 205 ( 1994 )

Bearshield v. John Morrell & Co. , 1997 Iowa Sup. LEXIS 323 ( 1997 )

Vincent v. Four M Paper Corp. , 1999 Iowa Sup. LEXIS 31 ( 1999 )

Toyota Motor Manufacturing, Kentucky, Inc. v. Williams , 122 S. Ct. 681 ( 2002 )

Chauffeurs, Teamsters & Helpers, Local Union No. 238 v. ... , 1986 Iowa Sup. LEXIS 1323 ( 1986 )

Crock v. Sears, Roebuck & Co. , 261 F. Supp. 2d 1101 ( 2003 )

Swartzendruber v. Schimmel , 2000 Iowa Sup. LEXIS 110 ( 2000 )

Phyllis Shapiro and United States of America v. Cadman ... , 148 A.L.R. Fed. 709 ( 1995 )

Ragusa v. Malverne Union Free School District , 582 F. Supp. 2d 326 ( 2008 )

edward-flight-v-lawrence-c-gloeckler-in-his-official-capacity-as-deputy , 68 F.3d 61 ( 1995 )

Joyce D. Carter v. Casa Central , 849 F.2d 1048 ( 1988 )

Deboom v. Raining Rose, Inc. , 2009 Iowa Sup. LEXIS 86 ( 2009 )

View All Authorities »