Amanda DeSousa f/k/a Amanda Johnston v. Iowa Realty Co., Inc. ( 2022 )


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  •                     IN THE SUPREME COURT OF IOWA
    No. 21–0679
    Submitted March 24, 2022—Filed June 10, 2022
    AMANDA DeSOUSA f/k/a AMANDA JOHNSTON,
    Appellee,
    vs.
    IOWA REALTY CO., INC.,
    Appellant.
    Appeal from the Iowa District Court for Dallas County, Randy V. Hefner,
    Judge.
    A real estate brokerage defendant in a slip-and-fall negligence case seeks
    interlocutory review of the district court’s denial of summary judgment,
    contending that it owed no duty of care to the prospective buyer of a listed house.
    REVERSED AND REMANDED.
    Mansfield, J., delivered the opinion of the court, in which Christensen,
    C.J., and Waterman, Oxley, and McDermott, JJ., joined. Appel, J., filed a
    dissenting opinion. McDonald, J., took no part in the consideration or decision
    of the case.
    2
    Haley Y. Hermanson (argued) and Frank Harty of Nyemaster Goode, P.C.,
    Des Moines, for appellant.
    Jordan T. Glaser (argued) of Peters Law Firm, P.C., Council Bluffs, for
    appellee.
    Jodie C. McDougal and Sarah E. Friedricks (until withdrawal) of Dentons
    Davis Brown, PC, Des Moines, for amici curiae, the National Association of
    Realtors & the Iowa Association of Realtors.
    3
    MANSFIELD, Justice.
    I. Introduction.
    Possession may not be nine-tenths of the law, but it is an important
    concept in the law of premises liability. Under the Restatement (Third) of Torts,
    possessors of land owe a duty of reasonable care to entrants on that land. A
    possessor is defined as one who occupies and controls land, or one who is
    entitled to immediately occupy and control land. We have to decide today
    whether a listing agent who is not present meets the definition of a possessor
    based merely on the fact that the listing agent has to give permission to
    prospective buyers and their agents to view the property. We conclude that this
    gatekeeping function is not by itself enough to make a listing agent a possessor.
    Here, the plaintiff slipped and fell when she was on the icy driveway of a
    home she was considering buying. Neither the owners nor anyone from the
    listing agency for the then-vacant home were present at the time. The plaintiff
    sued both the owners and the listing agency. The district court denied the
    agency’s motion for summary judgment, reasoning that the agency—not the
    owners—had notice that a buyer would be viewing the home that morning. The
    agency applied for an interlocutory appeal, and we granted the application.
    On our review, we conclude that the listing agency does not owe a duty to
    a prospective buyer to assure the safety of the listed property when the agency
    is not present and showing the property. In those circumstances, the owners,
    rather than the agency, retain possession. Therefore, we reverse the district
    4
    court’s denial of summary judgment and remand for entry of summary judgment
    in favor of the listing agent.
    II. Background Facts and Proceedings.
    In late 2017, Matthew and Melissa Fynaardt moved from their home in
    Waukee to a new house about seven miles away in Urbandale. They rented out
    their Waukee home for a short time. The house then became vacant and the
    Fynaardts put it on the market to sell. They hired Joel Goetsch, a real estate
    agent with Iowa Realty Company, Inc., to list the home and assist them with the
    selling process.
    Amanda DeSousa was looking to buy a home. On the evening of December
    27, 2018, she contacted her agent—who was not affiliated with Iowa Realty—to
    ask about viewing the Fynaardts’ home the following morning. DeSousa needed
    the appointment to be in the morning because she planned to leave town that
    afternoon to visit her mother in Omaha. Her agent contacted Goetsch and
    scheduled a viewing for 9:30 a.m. as requested.
    Overnight, a winter storm rolled through central Iowa leaving one inch of
    snow and icy roads. DeSousa texted her mother about the weather before visiting
    the Fynaardt home. She told her that she wouldn’t leave for Omaha as early as
    planned because of icy roads and a winter weather advisory that was in effect
    until noon that day. But DeSousa kept her appointment to visit the Fynaardt
    home.
    When DeSousa arrived, her agent was already there, having parked her
    vehicle in the driveway. Goetsch was not present. DeSousa’s significant other
    5
    parked their pickup truck in the driveway. DeSousa grabbed her coffee and got
    out of the truck. When she stepped forward on the driveway she slipped on ice
    and sustained injuries from the resulting fall.
    On July 1, 2020, DeSousa filed a petition in the Dallas County District
    Court seeking damages. An amended petition filed sixteen days later named both
    the Fynaardts and Iowa Realty as defendants. As amended, the petition alleged
    that the defendants were negligent because they failed to provide adequate
    warning about the icy driveway and failed to remedy a hazardous condition that
    they had created.
    Iowa Realty moved for summary judgment on January 4, 2021, arguing
    that it owed no duty to DeSousa because it did not own or possess the property,
    it had not invited DeSousa to the property, and none of Iowa Realty’s agents were
    present when the slip-and-fall occurred. Iowa Realty also argued that the danger
    in question had been open and obvious. DeSousa resisted, contending that
    “there [wa]s a genuine issue of material fact as to whether Iowa Realty exercised
    any control over the property after they were contracted to sell the house.”
    A hearing on the summary judgment motion was held by video conference
    on February 9. Two days later, the court issued an order deferring ruling on the
    motion. Instead, it directed the parties to submit supplemental briefs on how
    Thompson v. Kaczinski and its progeny applied to the facts of the case. 
    774 N.W.2d 829
     (Iowa 2009).
    At this point, the parties took the deposition of Matthew Fynaardt.
    Matthew testified that he did not know when a potential buyer would visit the
    6
    Waukee house; Goetsch handled all of the scheduling. According to Matthew, if
    Goetsch was showing the home to a potential buyer, Goetsch would prepare the
    home to “make sure it was ready for whoever was to come.” He further explained,
    “If anything needed to be upkept . . . , whether it’s snowing out and shoes were
    walking in the house, he would clean up the floors, to if the driveway needed to
    be scooped or just the walkway or path to the house, that he would take care of
    that for us.” But if the potential buyer’s agent was the one showing the home,
    Matthew understood that it was his own responsibility to clear off any snow and
    ice after a winter storm had passed.1 Matthew further testified that he had
    ownership and control of the property. Matthew acknowledged that Goetsch did
    not have the right to make personal use of the property, make changes to the
    property, or be on the property without Matthew’s approval. On March 5, the
    parties filed their supplemental briefs and provided a transcript of Matthew’s
    deposition.
    On April 17, the district court entered a ruling denying Iowa Realty’s
    motion for summary judgment. It reasoned as follows:
    The property where this incident occurred was owned by the
    Fynaardt[s], but they were not occupying this residence on the day
    Plaintiff allegedly sustained her injuries. A reasonable juror could
    find that the Fynaardt[s] were unaware that the property was being
    shown to prospective buyers on that day, that Iowa Realty knew or
    should have known that the exterior walkways or driveway were
    slick, and that Iowa Realty should have exercised reasonable care to
    1Here   was Matthew’s specific testimony:
    Q. So in a situation where Mr. Goetsch was not going to be the one showing
    the house to someone, what was your understanding about who would take care
    of any snow or ice that might exist on the premises?
    A. That once a storm had passed I would be over there to clear it off.
    7
    ensure they were safe. Under Thompson v. Kaczinski, 7[7]
    4 N.W.2d 829
     (Iowa 2009), summary judgment based on the argument that
    Iowa Realty owed Plaintiff no duty of reasonable care would be
    inappropriate.
    Iowa Realty sought interlocutory review of this decision, and we granted
    that request.
    On appeal, both parties focus their arguments on premises liability and
    whether Iowa Realty possessed the property. Iowa Realty does not argue that the
    danger to DeSousa was open and obvious; DeSousa does not contend that Iowa
    Realty’s conduct created a risk to her safety. The fighting issue is whether a sales
    agent has a duty to protect prospective buyers from hazards on a property they
    are listing for sale. If no such duty exists, summary judgment should have been
    granted for Iowa Realty. We have retained the appeal.
    III. Standard of Review.
    Summary judgment is appropriate when “there is no genuine issue as to
    any material fact and that the moving party is entitled to a judgment as a matter
    of law.” Iowa R. Civ. P. 1.981(3). “We review a trial court’s grant of summary
    judgment for correction of errors at law.” Morris v. Legends Fieldhouse Bar &
    Grill, LLC, 
    958 N.W.2d 817
    , 821 (Iowa 2021) (quoting Van Fossen v. MidAmerican
    Energy Co., 
    777 N.W.2d 689
    , 692 (Iowa 2009)). In doing so, we “view the facts in
    the light most favorable to the nonmoving party.” 
    Id.
     (quoting Van Fossen, 
    777 N.W.2d at 692
    ).
    “While summary adjudication is rarely appropriate in negligence cases, the
    determination of whether a duty is owed under particular circumstances is a
    8
    matter of law for the court’s determination.” 
    Id.
     (quoting Hoyt v. Gutterz Bowl &
    Lounge, L.L.C., 
    829 N.W.2d 772
    , 775 (Iowa 2013)).
    IV. Analysis.
    “An actionable negligence claim requires ‘the existence of a duty to
    conform to a standard of conduct to protect others, a failure to conform to that
    standard, proximate cause, and damages.’ ” McCormick v. Nikkel & Assocs., Inc.,
    
    819 N.W.2d 368
    , 371 (Iowa 2012) (quoting Thompson, 
    774 N.W.2d at 834
    ). Here,
    we must determine whether Iowa Realty owed a duty to protect DeSousa from
    the wintry hazards present on the Fynaardts’ driveway. The district court held
    that a “reasonable juror could find that . . . Iowa Realty should have exercised
    reasonable care to ensure [the driveway was] safe.” But whether such a duty
    exists is a question of law to be decided by the court. See 
    id.
     (“Whether a duty
    arises out of a given relationship is a matter of law for the court’s determination.”
    (quoting Thompson, 
    774 N.W.2d at 834
    )).
    Since Thompson, when we adopted the duty analysis laid out in the
    Restatement (Third) of Torts, we consider only two factors in making a duty
    determination: (1) the relationship between the parties and (2) public policy. See
    McCormick, 819 N.W.2d at 371 (“In short, a lack of duty may be found if either
    the relationship between the parties or public considerations warrants such a
    conclusion.”). Foreseeability is no longer a factor. Id.
    Land possessors have an affirmative duty of reasonable care to those who
    come upon their land. Gries v. Ames Ecumenical Hous., Inc., 
    944 N.W.2d 626
    ,
    629 (Iowa 2020). There is no longer a distinction between invitees and licensees.
    9
    See Koenig v. Koenig, 
    766 N.W.2d 635
    , 643 (Iowa 2009). The Restatement (Third)
    of Torts describes the extent of a land possessor’s duty. 
    Id.
     It states:
    Subject to § 52 [the “flagrant trespasser” rule], a land
    possessor owes a duty of reasonable care to entrants on the land
    with regard to:
    (a) conduct by the land possessor that creates risks to
    entrants on the land;
    (b) artificial conditions on the land that pose risks to entrants
    on the land;
    (c) natural conditions on the land that pose risks to entrants
    on the land; and
    (d) other risks to entrants on the land when any of the
    affirmative duties provided in Chapter 7 is applicable.
    2 Restatement (Third) of Torts: Liab. for Physical & Emotional Harm § 51, at 242
    (Am. L. Inst. 2012) [hereinafter Restatement (Third)]; see also Ludman v.
    Davenport Assumption High Sch., 
    895 N.W.2d 902
    , 910 (Iowa 2017) (adopting the
    duty analysis set forth in section 51 of the Restatement (Third) for land
    possessors).2
    A natural condition—accumulated snow and ice—caused DeSousa to fall
    on the Fynaardts’ driveway, and the land possessor had a duty to exercise
    2The preface to this chapter of the Restatement (Third) explains, “[R]isks arising from
    natural conditions, as well as risks arising from artificial conditions created by someone other
    than the land possessor, are not a result of the conduct of the land possessor and, hence, are
    not subject to § 7 [the general duty provision].” 2 Restatement (Third) ch. 9, Scope Note, at 222;
    see also 1 Restatement (Third) of Torts: Liab. for Physical & Emotional Harm § 7 cmt. n, at 84
    (Am. L. Inst. 2010). (“[C]ourts have employed different duty rules for land possessors for harm
    caused to those on the land. Chapter 9 of this Restatement contains the duties owed by land
    possessors in such circumstances.”). We agree with Iowa Realty that it did not create a risk
    within the meaning of section 7 of the Restatement (Third). Its position is not comparable to the
    pilot who “flies the plane into an area of thunderstorms.” Id. § 7 cmt. o, at 84. On this record, at
    most, Iowa Realty granted DeSousa and her agent permission to access the property. If Iowa
    Realty owed any duty to DeSousa, it could only be that of a land possessor.
    10
    reasonable care to prevent DeSousa’s fall.3 There is no dispute about that for
    purposes of the summary judgment motion at issue here. The dispute lies in
    whether Iowa Realty was a “land possessor.”
    According to the Restatement (Third) of Torts:
    A possessor of land is
    (a) a person who occupies the land and controls it;
    (b) a person entitled to immediate occupation and control of
    the land, if no other person is a possessor of the land under
    Subsection (a); or
    (c) a person who had occupied the land and controlled it, if no
    other person subsequently became a possessor under Subsection (a)
    or (b).
    2 Restatement (Third) § 49, at 224–25. In this case, the Waukee home was left
    vacant while it was for sale; thus, the land did not have an occupant as
    contemplated in subsection (a). So we move to subsection (b) and ask: Who was
    entitled to immediate occupation and control of the land?
    As we explained in McCormick v. Nikkel & Associates, Inc., the existence of
    a duty arising from the possession of property hinges largely on control. 819
    N.W.2d at 371–72 (“[L]iability is premised upon control.” (quoting Van Essen v.
    McCormick Enters. Co., 
    599 N.W.2d 716
    , 720 n.3 (Iowa 1999))). In that case, the
    employee of a subcontractor performed electrical work on a switchgear at a
    jobsite. Id. at 369. The subcontractor left without finishing certain work in the
    switchgear box because the property owner elected to finish the work itself to
    3It is unclear from this record when the snow stopped falling. The continuing storm
    doctrine is not before us. See Gries, 944 N.W.2d at 630–33.
    11
    save money. Id. The employee locked the box and departed. Id. Nearly a week
    later, the property owner directed a novice employee to perform the work in the
    box. Id. at 370. The employee was badly electrocuted when he attempted to
    complete the task without first shutting off the power, which he didn’t realize
    was necessary. Id. The employee sued the subcontractor for not warning about
    the danger. Id.
    We applied our independent contractor line of cases and found that the
    subcontractor had no duty to the subsequently injured employee. See id. at 372–
    73. Once the subcontractor had finished its work and left, the employer had full
    control of the switchgear. Id. at 373. We reasoned, “The party in control of the
    work site is best positioned to take precautions to identify risks and take
    measures to improve safety.” Id. at 374. See also Morris, 958 N.W.2d at 826
    (“Liability generally follows control.”); Lewis v. Howard L. Allen Invs., Inc., 
    956 N.W.2d 489
    , 491–92 (Iowa 2021) (holding that an absent contract seller of
    property did not owe a duty to users of the property under the Iowa Uniform
    Residential Landlord Tenant Act); Van Fossen, 
    777 N.W.2d at
    696–97 (holding
    that a property owner does not owe a general duty of reasonable care to the
    employee of an independent contractor unless it “retains control of the
    contractor’s day-to-day operations”); Van Essen, 
    599 N.W.2d at
    719–20 (holding
    that mere ownership of a leased bin does not establish a duty unless the owner
    retained “significant control over the bin”); Robinson v. Poured Walls of Iowa, Inc.,
    
    553 N.W.2d 873
    , 876 (Iowa 1996) (deciding that the plaintiff’s employer (a
    subcontractor) had possession of a jobsite, not the contractor because the
    12
    contractor had merely hired the subcontractor and checked on the project’s
    progress); Galloway v. Bankers Tr. Co., 
    420 N.W.2d 437
    , 441 (Iowa 1988)
    (declining to apply possessor liability to a trustee owner of a mall when the
    owner’s interest in the mall was “very similar to those of an absentee owner of
    rental property” and the trustee had not used its power as the owner to “regain
    the full incidents of ownership, including the right of possession”).
    Applying the control principle in this case, we conclude that Iowa Realty’s
    role in selling the Fynaardt home did not entitle the brokerage or its agents to
    occupy or control the property—and they did not occupy or control the property
    in fact. In Matthew Fynaardt’s deposition, he answered questions regarding his
    authority and control over the Waukee home relative to his agent:
    Q. . . . Did Mr. Goetsch have permission to use the property
    for his own personal use?
    A. No.
    Q. Could he make physical changes to the property?
    A. No.
    Q. If something needed to be repaired, did you expect that
    Mr. Goetsch would make the repair?
    A. No.
    Q. If you felt that you didn’t want Mr. Goetsch on the property,
    did you feel like you had the right to tell him to stay off of it?
    A. Sure. Yes.
    Q. Similarly, if you didn’t want Mr. Goetsch to do something
    to the property, did you feel like you had the right to direct him to
    not do it?
    A. Yes.
    13
    Q. And was that because it was your property that you owned?
    A. Yes.
    Matthew’s answers are in accord with a typical seller–agent authority
    structure. Although the home was vacant, there can be little doubt that the
    Fynaardts had authority to tell their agent: “Do not let anyone schedule showings
    of our house today until we have cleared the driveway.” Conversely, Goetsch had
    no right to tell the Fynaardts: “No one can go on the property today until the
    driveway has been cleared.” Hence, the Fynaardts were entitled to immediate
    occupation and control of the land; Goetsch was not.
    No Iowa cases specifically address the relationship presented here.
    Precedent from other jurisdictions is also sparse. But several courts have held
    that real estate agents do not control property and do not owe a duty of care to
    entrants on the property when they are merely contracted to aid in a sale. See,
    e.g., Lim v. Gillies, No. 1 CA–CV 13–0478, 
    2014 WL 4980379
    , at *2 (Ariz. Ct. App.
    Oct. 7, 2014) (affirming summary judgment for the seller’s agents when “their
    only connection to the property was as a listing agent making it available to
    prospective buyers”); Lopez v. JP Morgan Chase Bank, No. FBTCV146046621S,
    
    2016 WL 6237590
    , at *2 (Conn. Super. Ct. Sept. 28, 2016) (granting summary
    judgment for the defendant real estate agent when there was “no genuine issue
    of fact as to whether defendants possessed or controlled or maintained the
    premises” and stating that agents did not owe a duty “simply by marketing the
    premises for sale absent possession or control”); Masick v. McColly Realtors, Inc.,
    
    858 N.E.2d 682
    , 687 (Ind. Ct. App. 2006) (finding that a seller’s agent who
    14
    personally conducted a showing to a potential buyer had no duty of care to the
    buyer, stating, [W]e decline to impose, on real estate agents who do not control
    a premises, a duty to inspect properties for sale and to warn prospective buyers
    of dangerous conditions they discover.”); Knight v. Realty USA.com, Inc., 
    947 N.Y.S.2d 693
    , 694 (App. Div. 2012) (holding that a broker “whose only connection
    to the property was listing it for sale and showing it to prospective buyers, met
    their initial burden on their [summary judgment] motion by establishing that
    they did not occupy, own, or control the [seller’s] home and did not employ it for
    a special use, and thus did not owe plaintiff a duty of care”); Francis v. Loviscek,
    No. 2017–L–167, 
    2018 WL 5259148
    , at *8 (Ohio Ct. App. Oct. 22, 2018) (“[T]he
    trial court did not err in finding, as a matter of law, that the real estate agent-
    appellees owed no duty of care to Ms. Francis . . . .”); 
    id.
     (Grendell, J., concurring
    in judgment) (“[T]here is no evidence that the real estate agents either owned or
    controlled the premises and certainly not any evidence that they substantially
    exercised comparable rights and powers. In the absence of such evidence, the
    foreseeability of the injury is irrelevant to their potential liability.”); Christopher
    v. McGuire, 
    169 P.2d 879
    , 881 (Or. 1946) (“A real estate broker employed to sell
    property has the right of entry for such purpose, but can it be said that by so
    doing he is in ‘possession and control’ of the property? We think not.”); cf. Butler
    v. Re/Max New Orleans Props., Inc., 
    828 So. 2d 43
    , 47 (La. Ct. App. 2002) (finding
    that contracting to sell a vacant property and being given a key did not amount
    to “custody” of the property by which the real estate brokerage could be held
    strictly liable for a drowning death on the property).
    15
    Some courts have declined to grant or uphold summary judgment, but in
    those cases the injury occurred when the real estate agent was conducting an
    open house or showing the property. See, e.g., Coughlin v. Harland L. Weaver,
    Inc., 
    230 P.2d 141
    , 144–45 (Cal. Dist. Ct. App. 1951) (finding that a sales agent
    was a possessor of land where one of its agents was showing the property to the
    plaintiff at the time the accident occurred); Anderson v. Wiegand, 
    567 N.W.2d 452
    , 455 (Mich. Ct. App. 1997) (deciding that a real estate agent conducting an
    open house had a duty to protect visitors from hazardous refreeze on the
    driveway because “the homeowners effectively ceded possession and control of
    the premises . . . for a brief time[] to the real estate agency”); Hopkins v. Fox &
    Lazo Realtors, 
    625 A.2d 1110
    , 1117 (N.J. 1993) (“Based on the nature and
    circumstances surrounding an open house, we conclude that implicit in the
    broker’s invitation to customers is some commensurate degree of responsibility
    for their safety while visiting the premises.”); Smith v. Inman Realty Co., 
    846 S.W.2d 819
    , 823 (Tenn. Ct. App. 1992) (holding that the seller’s real estate agent
    who personally showed the home to a prospective buyer was a possessor of the
    property); Jarr v. Seeco Constr. Co., 
    666 P.2d 392
    , 395 (Wash. Ct. App. 1983)
    (finding a duty was owed by a real estate agent conducting an open house when
    the agent admitted he was in “complete control” of the property and conceded
    that he “was a possessor of land for purposes of premises liability”); see also
    Tamasco v. Rodd, No. A–1574–16T2, 
    2018 WL 4055919
    , at *5 (N.J. Super. Ct.
    App. Div. Aug. 27, 2018) (per curiam) (affirming summary judgment for the real
    estate broker and stating that “it is not our role to extend the carefully tailored
    16
    duty the Court imposed on real estate brokers in Hopkins beyond the open house
    scenario”).
    Under DeSousa’s theory, the Fynaardts turned over control of their
    Waukee home to Iowa Realty. Matthew Fynaardt testified to his understanding
    that requests to see the home would go through Goetsch and that Goetsch would
    ensure the property was ready for anyone he showed the house to. DeSousa says
    this amounts to “substantial control” of the property.
    DeSousa overstates the reality of the situation. Goetsch wasn’t on the
    property on December 28, 2018—he was only involved in helping sell it. He didn’t
    have the status of a lessee or a contractor in control of a jobsite. Having a right
    to enter property is not the equivalent of possession or control. See Johnson v.
    Humboldt Cnty., 
    913 N.W.2d 256
    , 263 (Iowa 2018) (noting that an easement does
    not give possession of land). And scheduling a time for a potential buyer and
    their agent to visit the home does not require a transfer of control.
    If DeSousa’s position were correct, then consider the common situation of
    homeowners who go out of town and leave their keys with a neighbor, friend, or
    relative. Under DeSousa’s theory, the neighbor, friend, or relative could be sued
    if they allowed someone to have access to the property and an accident occurred.
    Or consider how real estate agents would have to change how they do
    business. Typically, once the seller’s agent gives permission to view the property,
    there is a lockbox on the property to which the buyer’s agent is given access.
    This saves the agents for both parties a lot of time and effort. But if the seller’s
    17
    agent is going to be legally liable for conditions on the property, the seller’s agent
    will certainly want tighter control over who is on the property and exactly when.
    To impose a duty on selling agents would require them to make frequent
    inspections for hazards lest they risk being found liable for injuries occurring on
    listed properties. Selling agents might even require a prelisting inspection and
    certification whose costs would presumably be charged to the seller. Additional
    services would need to be provided, including snow removal, which again would
    presumably be charged to the seller. This would drive commissions higher. See
    Next Generation Realty, Inc. v. Iowa Realty Co., 
    686 N.W.2d 206
    , 207 (Iowa 2004)
    (per curiam) (noting that “[c]ustomarily, Des Moines realtors charge a 7%
    commission for selling previously owned homes: half going to the seller’s agent,
    half to the buyer’s”). And it is questionable for what gain. The property owner
    normally owes a duty anyway to maintain the property in a safe condition. And
    the property owner carries homeowners’ insurance to cover incidents such as
    the one alleged to have occurred here.
    Accordingly, we hold that a listing agent who is not present and whose role
    is limited to granting access does not normally owe a duty of due care to persons
    viewing the property.4
    4Our     opinion does not address the situation where the listing agent is on-site showing
    the property.
    18
    V. Conclusion.
    For the foregoing reasons, we reverse the district court’s denial of
    summary judgment and remand for entry of summary judgment in favor of Iowa
    Realty.
    REVERSED AND REMANDED.
    Christensen, C.J., and Waterman, Oxley, and McDermott, JJ., join this
    opinion. Appel, J., files a dissenting opinion. McDonald, J., takes no part.
    19
    #21–0679, DeSousa v. Iowa Realty Co.
    APPEL, Justice (dissenting).
    I respectfully dissent on the question of whether Iowa Realty Company,
    Inc. owed a duty of care toward the plaintiff under the special relationship
    sections of the Restatement (Third) of Torts. 2 Restatement (Third) of Torts: Liab.
    for Physical and Emotional Harm § 49, at 224–25 (Am. L. Inst. 2012) [hereinafter
    Restatement (Third)]. The plaintiff accepts the proposition that in order to prevail
    on a premises liability theory, the defendant must have possession or control of
    the land. Section 49 of the Restatement (Third) provides:
    A possessor of land is
    (a) a person who occupies the land and controls it;
    (b) a person entitled to immediate occupation and control of
    the land, if no other person is a possessor of the land under
    Subsection (a); or
    (c) a person who had occupied the land and controlled it, if no
    other person subsequently became a possessor under Subsection
    (a).
    Id.
    The first question under section 49 is whether there is a person, who
    occupies the land and controls it. If so, one does not go on to consider whether
    (b) or (c) apply. In the present case, we need to discuss whether the Fynaardts
    qualify as a land possessor under section 49(a). To meet the requirement, it is
    not enough that a person controls the land, and mere ownership alone does not
    establish occupation or control of the premises. Van Essen v. McCormick Enters.
    Co., 
    599 N.W.2d 716
    , 719 (Iowa 1999). The person must “occupy” the land. 
    Id.
    20
    Questions remain as to the meaning of “occupy.” Clearly, it does not mean
    control since the commentary to the Restatement (Third) emphasizes that mere
    ownership is not enough. See Restatement (Third) § 49 cmt. b, at 225. Here, the
    Fynaardts owned the land, but were not physically present on a regular basis.
    Matthew Fynaardt stated that the Waukee home was not occupied at the time of
    the accident. It seems to me then that the requirements of section 49(a) above
    have not been met. The Fynaardts did not occupy the land. See Indep. Fire Ins.
    v. Butler, 
    362 So. 2d 980
    , 982 (Fla. Dist. Ct. App. 1978) (“The term ‘occupied’
    refers to a dwelling which is in actual use by human beings who are living in it
    as a place of habitation, and a dwelling is ‘unoccupied’ when it has ceased to be
    a customary place of habitation or abode, and no one is living or residing in it.”);
    Hudson Ins. v. McKnight, 
    58 S.W.2d 1088
    , 1089 (Tex. Civ. App. 1933) (making
    the same distinction as Butler).
    Under the Restatement (Third), we next move to subsection (b). The
    relevant question under subsection (b) is whether there is someone who is
    entitled to immediate occupation and control of the land. I think it is clear that
    the Fynaardts were entitled under subsection (b) to immediately occupy and
    control the house. 2 Restatement (Third) § 49(b), at 224–25. If they chose, the
    Fynaardts could have moved back into the home pending a potential sale at any
    time. The question then became whether judging from the under-developed
    record of the parties’ contract, Iowa Realty could also be considered as entitled
    to immediate occupation and control under subsection (b). Note that the
    21
    Restatement (Third) section 49 comment d expressly contemplates multiple
    possessors in some situations. Id. § 49 cmt. d, at 226.
    There is evidence in the record that Iowa Realty was entitled to immediately
    enter the property to remove the ice and snow prior to the entry by Amanda
    DeSousa. According to property owner Matthew Fynaardt, if there was a
    showing, Joel Goetsch would “prepare it and make sure it was ready for whoever
    was to come.” Additionally, based on a conversation between him and Goetsch,
    “if the driveway needed to be scooped . . . [Goetsch] would take care of [it].”
    Therefore, with respect to the narrow issue of removal of snow and ice,
    Iowa Realty arguably had authority to immediately occupy the driveway area and
    certainly had authority to exercise control to remove the snow and ice. For the
    purpose of showing the house, there was evidence that the owners and the real
    estate agents had shared authority to occupy and to control the premises. See
    Anderson v. Wiegand, 
    567 N.W.2d 452
    , 456 (Mich. Ct. App. 1997) (noting it is
    common in the real estate industry for the homeowners to cede possession of the
    premises to the real estate agents for showing purposes).
    I think it was too early to rule on the issue of summary judgment for the
    real estate agent. The court needs to decide whether, under Restatement (Third)
    section 49(b), the issue of the right to immediate occupation and control an all-
    or-nothing proposition, or does it turn on the specific hazard that arises. In other
    words, the record is lacking as to whether Iowa Realty could obtain immediate
    occupancy and control of the premises to abate a specific hazard. Whether a
    22
    party is a land possessor under subsection (b) is not a binary question for all
    purposes but turns on the specific facts of the case.
    The parties have not cited, and I could not find, any Restatement (Third)
    cases addressing the issue of whether a real estate agent might be a land
    possessor even though the agent did not have complete possession and control
    for all purposes.
    There are some cases prior to the adoption of the Restatement (Third) that
    brush by the issue. For example, in Hopkins v. Fox & Lazo Realtors, 
    625 A.2d 1110
    , 1117 (N.J. 1993), the court found that in light of the “nature and
    circumstances surrounding an open house,” a real estate agent might have a
    limited duty to warn of any discoverable conditions of the property that would
    pose a threat or danger to visitors. Id. at 1119. The Hopkins court seems to have
    rejected an all-or-nothing proposition, but Hopkins is not a case under the
    Restatement (Third) and may have limited value. Similarly, in Anderson v.
    Wiegand, the court recognized a real estate agent had a duty to open house
    visitors. 
    567 N.W.2d at 456
    . The court noted that the owner “ceded possession
    and control of the premises” at the homeowners request. 
    Id.
    With respect to pre-Restatement (Third) cases, the courts have imposed a
    duty on real estate agents with respect to hazards on the property when the
    agents were conducting an open house. See, e.g., 
    id.
     Great care should be
    exercised in importing pre-Restatement (Third) cases in the analysis, however.
    There is nothing in the Restatement (Third) that justifies drawing the line at
    actual presence on the premises and, indeed, under section 49(b), it is enough if
    23
    a person is entitled to immediate occupancy and control. Thus, under the plain
    language of section 49(b), a person need not be physically present on the land
    when an accident occurs to have potential liability, but may have liability where
    there is no person who occupies and controls the land under section 49(a).
    I am inclined to believe the best approach is a nuanced one—that land
    possession is not an all-or-nothing proposition, and that the proper analysis
    under subsection (b) is whether a party is entitled to immediate control and
    possession with respect to the specific hazard that is creating the risk. As a
    result, I would find that under section 49(b), both Iowa Realty and the Fynaardts
    should be considered possessors in this case. Neither occupied the property, but
    both had the ability to immediately occupy the property and sufficient control to
    abate the hazard.
    Liability could be avoided, however, if we determined that a “no duty” rule
    was appropriate as authorized under section 7(b) of the Restatement (Third). 1
    Restatement (Third) of Torts: Liab. for Physical and Emotional Harm § 7(b), at 77
    (Am. L. Inst. 2010); see also Gries v. Ames Ecumenical Hous., Inc., 
    944 N.W.2d 626
    , 629–30 (Iowa 2020). Iowa Realty urges us to make such an exception
    because of public policy. Citing a dissent in Hopkins, Iowa Realty suggests that
    imposing on a real estate agent a duty to inspect a residence for hazards would
    saddle the real estate industry with additional costs which would be presumably
    passed on to the consumer. See Hopkins, 625 A.2d at 1123–24 (Garibaldi, J.,
    dissenting). Iowa Realty suggests that highly qualified home inspectors will need
    to be hired prior to marketing a home for sale.
    24
    DeSousa responds by noting that in this snow and ice case, no special
    expertise is needed. DeSousa argues that no special duty is being imposed on
    real estate agents, but only a duty that properly arises from substantial control
    of the premises.
    I would not find a public policy exception here. Who should bear the loss
    when a potential purchaser slips and falls on ice on a driveway of a home listed
    for sale by a real estate agent where the agent has not taken reasonable steps to
    remove the ice and snow? Is this a “tough luck” situation, where the injured
    party simply sucks it up and bears the loss? Or, should the loss shift to a third
    party who had sufficient possession and control to abate the hazard? I do not
    find Iowa Realty’s arguments sufficiently compelling to warrant a public policy
    exception to the general tort principles provided in the Restatement (Third).
    In sum, where there is no person who both occupies and controls the land
    under section 49(a), then section 49(b) kicks in. Here, a real estate agent might
    be considered a land possessor if there is evidence that the real estate agent is
    entitled to immediate occupation and control of the premises in order to abate a
    specific hazard. In this case, there is evidence that Iowa Realty had such
    authority. On the record here, I would deny summary judgment as Iowa Realty
    has not shown it cannot be liable as a matter of law in this case. As a result, I
    respectfully dissent.