Karen Cohen v. David Clark and 2800-1 LLC ( 2020 )


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  •               IN THE SUPREME COURT OF IOWA
    No. 18–2173
    Filed June 30, 2020
    KAREN COHEN,
    Appellant,
    vs.
    DAVID CLARK and 2800-1 LLC,
    Appellees.
    Appeal from the Iowa District Court for Johnson County, Chad
    Kepros, Judge.
    A tenant appeals a district court ruling dismissing her claims
    against her landlord and a neighboring tenant stemming from the
    landlord’s waiver of its no-pets provision in the lease to accommodate the
    neighboring tenant’s emotional support animal.         REVERSED AND
    REMANDED.
    Christopher Warnock of The Tenants’ Project, Iowa City, for
    appellant.
    Amy L. Evenson of Larson & Evenson, Iowa City, for appellee David
    Clark.
    Erek P. Sittig of Holland, Michael, Raiber & Sittig, PLC, Iowa City,
    for appellee 2800-1 LLC.
    2
    CHRISTENSEN, Chief Justice.
    This case involves a tenant with pet allergies who moved into an
    apartment building due to its no-pets policy, a neighboring tenant who
    sought a waiver of the no-pets policy for his emotional support dog, and a
    landlord in a pickle trying to accommodate both of them. In an attempt to
    please both parties, the landlord allowed the emotional support dog on the
    premises while requiring the two tenants to use different stairways and
    providing an air purifier for the tenant with pet allergies. These measures
    failed to prevent the tenant from suffering allergic attacks. She sued the
    landlord and her neighboring tenant in small claims court for breach of
    the lease’s no-pets provision and interference with the quiet enjoyment of
    her apartment. As a defense, the landlord asserted that its waiver of the
    no-pets policy was a reasonable accommodation that it had no choice but
    to grant under the Iowa Civil Rights Act (ICRA).
    The small claims court dismissed the case, concluding the landlord’s
    accommodations were reasonable. On appeal to the district court, the
    district court concluded the landlord should have denied the emotional
    support dog request due to the other tenant’s pet allergies but dismissed
    the case due to the uncertainty of the law governing reasonable
    accommodations for emotional support animals.          Both tenants filed
    applications for discretionary review, and the landlord filed a consent to
    discretionary review. We granted discretionary review and retained the
    appeal.
    Under our highly fact-specific inquiry that balances the parties’
    needs, we conclude the landlord’s accommodation of the emotional
    support dog was not reasonable because the tenant with pet allergies had
    priority in time and the dog’s presence posed a direct threat to her health.
    We also conclude that the tenant suffering allergic attacks was entitled to
    3
    recover on her claims of breach of lease and breach of the covenant of quiet
    enjoyment and remand for an award of her requested damages of one
    month’s rent. To be clear, our holding today is based on the specific facts
    of this case. Our balancing in this case is not a one-size-fits-all test that
    will create the same result under different circumstances, such as when
    the animal at issue is a service animal for a visually disabled person.
    Nevertheless, the fact that the tenant with allergies was first in time and
    the dog posed a direct threat to her health tips the balance in her favor in
    this case. Thus, we reverse the district court’s dismissal.
    I. Factual and Procedural Background.
    Karen Cohen has a medically documented severe allergy to pet
    dander that causes nasal congestion, swollen sinuses, excess coughing,
    and, at times, a swollen throat. Her allergic reaction is more severe when
    she is exposed to cats, compared to dogs, requiring her to carry an EpiPen
    to protect against anaphylactic shock if she is exposed to cat dander.
    Cohen’s allergy to cats used to be the same as her allergy to dogs but
    progressed through repeated exposure, and she worried that her allergy to
    dogs would similarly progress if she were repeatedly exposed to their
    dander.
    Due to her severe pet allergies, Cohen sought an apartment building
    that did not allow pets. On November 11, 2015, she entered into a written
    lease agreement to rent an apartment from 2800-1 LLC at a rent of $1464
    per month in Iowa City for the term of July 21, 2016 to July 12, 2017. In
    deciding to enter a lease agreement with 2800-1 LLC, Cohen relied upon
    section 53 of the written agreement, which states,
    No pets are allowed in the building or on the Premises at any
    time. Tenants may be assessed labor cleanup charges (if
    applicable) for each violation. Tenants agree to an increase in
    the rental deposit up to the maximum allowed by law in the
    4
    events of non-compliance with pet prohibitions. Reasonable
    accommodations accepted.
    On January 18, 2016, approximately two months after Cohen
    entered into her lease, David Clark entered into a written lease agreement
    with 2800-1 LLC to rent an apartment down the hall from Cohen’s for the
    term of July 21, 2016 to July 12, 2017. Clark’s lease contained the same
    no-pets provision as Cohen’s lease.      After Clark’s and Cohen’s leases
    began, Clark presented 2800-1 LLC with a letter from his psychiatrist on
    or around August 23, which explained Clark’s chronic mental illness
    causing “impairment in his ability to function.” The psychiatrist noted,
    Research has shown that pets are therapeutic and beneficial
    to physical and mental health. In my professional opinion,
    owning and caring for a dog would benefit his health and well-
    being. Please allow David to include a pet on his lease.
    Clark requested a reasonable accommodation to have his emotional
    support animal (ESA), a dog, with him on the apartment premises.
    Jeffrey Clark (no relationship to plaintiff), the leasing and property
    manager, notified the other tenants in the building of the request to
    accommodate the ESA and inquired about whether any tenant had
    allergies to dogs. Cohen responded, detailing her allergies to cats and dogs
    and the symptoms associated with those allergies. After receiving Cohen’s
    response, Jeffrey contacted the Iowa Civil Rights Commission (ICRC) and
    requested the ICRC’s review or a formal agency determination even though
    no party ever filed a complaint. Jeffrey explained to the ICRC employee
    over the phone that 2800-1 LLC had apartments in other buildings
    available that allowed pets and could accommodate Clark’s request by
    renting him a different apartment in a different building. The ICRC staffer
    advised Jeffrey that moving Clark to another building was not a reasonable
    accommodation and informed Jeffrey that he had to try to reasonably
    accommodate both Cohen’s allergies and Clark’s ESA rather than deny
    5
    Clark’s ESA request. There was no finding by the ICRC that allowing
    Clark’s ESA in the building despite Cohen’s allergic reactions would be a
    reasonable accommodation.
    2800-1 LLC allowed Clark to have his ESA join him on the
    apartment premises while trying to mitigate Cohen’s allergies. In doing so,
    2800-1 LLC had Cohen and Clark use separate assigned stairwells in an
    effort to keep Cohen free of the ESA’s dander. 2800-1 LLC also purchased
    an air purifier for Cohen’s apartment to minimize her exposure to pet
    dander inside the apartment. 2800-1 LLC explored installing “air lock”
    doors on each of the four floors of the apartment building to reduce the
    amount of air infiltration but ultimately decided it was not financially
    feasible because the cost estimate of doing so was $81,715.92.
    The year-long accommodation efforts were insufficient to prevent
    Cohen from having allergic reactions to the ESA, and she had to limit the
    amount of time she spent in her apartment building. Cohen testified that
    her “nose was constantly stuffy” and her “sinuses were swollen.” She
    further testified that “[f]or a certain period of time [her] throat did feel like
    it was starting to swell.” Cohen thought perhaps someone was fostering a
    cat for a brief period of time when her throat was swelling up because that
    is a symptom she typically experiences when exposed to cats. However,
    she continued to experience other side effects of her allergy to dogs as well
    as cats throughout her time living in the apartment building.               She
    explained that she was “constantly coughing or trying to get excess mucus
    out of [her] vocal fold area,” as if she had a permanent cold. Cohen was
    taking multiple allergy medicines in addition to her daily allergy
    medication, including Benadryl every night, nasal sprays, and twice-a-day
    nasal rinses.
    6
    On September 27, 2017, Cohen brought a small claims action
    against 2800-1 LLC and Clark seeking one month’s rent as damages.
    Cohen alleged 2800-1 LLC breached the express covenant of her lease that
    provided for no pets and the implied warranty of quiet enjoyment by
    allowing Clark to have his dog on the premises as an ESA. She also alleged
    Clark, through the presence of his ESA, violated her quiet enjoyment of
    her unit under Iowa Code section 562A.17(7) (2017), Iowa’s landlord and
    tenant law. 2800-1 LLC asserted as a defense that it had to reasonably
    accommodate Clark’s ESA under Iowa Code section 216.8A(3)(c)(2), the
    ICRA. 2800-1 LLC cross-claimed for indemnification from Clark for any
    damage to Cohen.
    Following a January 24, 2018 hearing on the matter, the small
    claims court dismissed Cohen’s case on July 1. The small claims court
    concluded 2800-1 LLC made reasonable accommodations of both Clark’s
    and Cohen’s needs.1 Consequently, the small claims court determined
    Cohen had no claim for breach of contract or quiet enjoyment. The small
    claims court also explained there was no authority under Iowa law to allow
    a claim between cotenants for Cohen’s claim against Clark for breach of
    quiet enjoyment.2 Cohen filed a timely notice of appeal to the district court
    three days later.
    1The small claims court thought 2800-1 LLC made reasonable accommodations
    largely because it noted Cohen failed to adequately inform 2800-1 LLC that she was
    continuing to have problems with her allergic response to the dog despite 2800-1 LLC’s
    measures to mitigate her allergy. The district court amended the small claims court’s
    factual finding that Cohen failed to adequately inform 2800-1 LLC that its
    accommodations were not working to alleviate her allergy, finding instead that
    2800-1 LLC was aware its attempts to accommodate Cohen’s allergy had failed.
    2Cohen    waived her claim against Clark on appeal to the district court,
    acknowledging 2800-1 LLC would be liable for any breach of contract rather than Clark.
    The parties have likewise not briefed that issue on appeal to our court, so we deem
    Cohen’s argument that Clark is liable for breach of quiet enjoyment waived and do not
    consider it further. In re Estate of Waterman, 
    847 N.W.2d 560
    , 568 n.11 (Iowa 2014)
    7
    On appeal to the district court, the district court concluded 2800-1
    LLC made sufficient efforts that would have justified denying Clark’s
    request for reasonable accommodation or asking him to move to another
    apartment building. The district court explained,
    That conclusion is based on the good faith effort to make a
    reasonable accommodation and the inability to identify a
    solution to mitigate the harm to the health and safety of Ms.
    Cohen. In essence, having attempted to accommodate the
    request and being unable to do so, the Landlord could and
    should have denied Mr. Clark’s request at that point.
    Nevertheless, the district court dismissed Cohen’s claims against
    2800-1 LLC and Clark because, at the time these developments took place,
    the law was “not clear.” The district court reasoned,
    The Landlord did consult with the Iowa Civil Rights
    Commission and acted on their advice. [It] took significant
    steps to accommodate both parties to the best of [its] ability
    and resources. Therefore, the need for a new and clearer test
    may remain outstanding in the Iowa courts, but under the law
    as it was, Landlord did not believe [it] had the option to decline
    the request and [it] made every effort to mitigate the effect of
    that result on Ms. Cohen.
    Cohen filed an application for discretionary review on December 10.
    2800-1 LLC subsequently filed a consent to discretionary review on
    January 3, 2019, and Clark filed an application for discretionary review
    on January 8. We granted the parties’ requests for discretionary review
    and retained the appeal.
    II. Standard of Review.
    “In a discretionary review of a small claims decision, the nature of
    the case determines the standard of review.”                 De Stefano v. Apts.
    Downtown, Inc., 
    879 N.W.2d 155
    , 164 (Iowa 2016) (quoting GE Money
    Bank v. Morales, 
    773 N.W.2d 533
    , 536 (Iowa 2009)). The parties agree
    (“[The parties] have not briefed that issue on appeal. We therefore deem this argument
    waived and need not consider it further here.”).
    8
    that we review small claims actions tried at law for correction of errors at
    law.
    Id. This includes
    a review of statutory construction.
    Id. They also
    agree that we are bound by the district court’s factual findings on appeal
    if they are supported by substantial evidence.
    Id. Courts vary
    in their determination of whether a reviewing court
    must treat the issue of a reasonable accommodation determination as a
    question of fact or a mixed question of law and fact.3 We typically review
    the lower court’s reasonable accommodation determination as a factual
    finding by the district court. See Palmer Coll. of Chiropractic v. Davenport
    Civil Rights Comm’n, 
    850 N.W.2d 326
    , 342–43 (Iowa 2014) (collecting cases
    3See, e.g., Fisher v. Nissan N. Am., Inc., 
    951 F.3d 409
    , 419 (6th Cir. 2020) (“The
    reasonableness of a proposed accommodation is a question of fact.”); Reyazuddin v.
    Montgomery County, 
    789 F.3d 407
    , 416 (4th Cir. 2015) (noting the question of a
    reasonable accommodation is a question of fact); Noll v. Int’l Bus. Machs. Corp., 
    787 F.3d 89
    , 94 (2d Cir. 2015) (“The reasonableness of an employer’s accommodation is a ‘fact-
    specific’ question that often must be resolved by a factfinder.”); Antoine v. First Student,
    Inc., 
    713 F.3d 824
    , 831 (5th Cir. 2013) (“Whether an accommodation is reasonable is a
    question of fact.”); Carter v. Pathfinder Energy Servs., 
    662 F.3d 1134
    , 1146 (10th Cir.
    2011) (“Whether part-time work ‘is a reasonable accommodation under the ADA is a
    mixed question of law and fact involving primarily legal principles.’ ” (quoting Smith v.
    Diffee Ford–Lincoln–Mercury, Inc., 
    298 F.3d 955
    , 967 (10th Cir. 2002))); EEOC v. UPS
    Supply Chain Sols., 
    620 F.3d 1103
    , 1110 (9th Cir. 2010) (“The reasonableness of an
    accommodation is ordinarily a question of fact.” (quoting Lujan v. Pac. Mar. Ass’n, 
    165 F.3d 738
    , 743 (9th Cir. 1999))); EEOC v. Convergys Customer Mgmt. Grp., Inc., 
    491 F.3d 790
    , 796 (8th Cir. 2007) (“Whether an accommodation is reasonable is a question of fact
    to be decided by a jury.”); Buskirk v. Apollo Metals, 
    307 F.3d 160
    , 170 (3d Cir. 2002)
    (“Generally, the question of whether a proposed accommodation is reasonable is a
    question of fact.”); Haschmann v. Time Warner Entm’t Co., 
    151 F.3d 591
    , 601 (7th Cir.
    1998) (“The reasonableness of a requested accommodation is a question of fact.”); Carter
    v. Bennett, 
    840 F.2d 63
    , 64–65 (D.C. Cir. 1988) (noting the ultimate determination of
    whether government provided reasonable accommodation to person with disability is not
    a question of pure fact but a mixed question of law and fact); Aubrey v. Koppes, 383 F.
    Supp. 3d 1203, 1215 (D. Colo. 2019) (“Whether an accommodation is reasonable under
    the ADA is a mixed question of law and fact.” (quoting Mason v. Avaya Commc’ns, Inc.,
    
    357 F.3d 1114
    , 1122 (10th Cir. 2004))), appeal docketed, No. 19–1153 (10th Cir. Apr. 29,
    2019); Warren v. Delvista Towers Condo Ass’n, 
    49 F. Supp. 3d 1082
    , 1088 (S.D. Fla. 2014)
    (“[W]hether [an ESA] poses a direct threat that cannot be mitigated by another reasonable
    accommodation[] is not a question of law, it is distinctly a question of fact.”); Tate v. Potter,
    No. 04–61509, 
    2008 WL 11400757
    , at *5 (S.D. Fla. Mar. 25, 2008) (holding that a
    reasonable accommodation is “not a simple question of fact” but “a mixed question of law
    and fact”).
    9
    holding that Americans with Disabilities Act reasonable accommodation
    determinations are typically resolved as questions of fact). Nevertheless,
    we have not expressly considered whether a reasonable accommodation is
    a question of law or fact when the accommodation at issue is based on the
    parties’ stipulated facts.
    While at least one federal appellate court has suggested that a
    reasonable accommodation determination involving stipulated facts
    presents a question of law because the “matter involves an application of
    the law to the undisputed factual determinations,” Arneson v. Heckler,
    
    879 F.2d 393
    , 397 (8th Cir. 1989), there are both factual and legal issues
    that we must consider in determining whether a landlord has made a
    reasonable accommodation because we must examine whether the
    stipulated facts satisfy the legal standard. See Pullman-Standard v. Swint,
    
    456 U.S. 273
    , 289 n.19, 
    102 S. Ct. 1781
    , 1790 n.19 (1982) (declaring
    “questions in which . . . the issue is whether the facts satisfy the statutory
    standard” are mixed questions of law and fact). Here, we are reviewing the
    parties’ stipulated facts, the district court’s factual findings concerning the
    landlord’s efforts to accommodate both tenants’ needs, and the district
    court’s conclusion of law that those efforts were sufficient to justify
    denying the disabled tenant’s ESA request.         Accordingly, the issue of
    whether the accommodation in this case was reasonable is a mixed
    question of law and fact. As such, we are bound by the district court’s
    factual findings so long as they are supported by substantial evidence,
    De 
    Stefano, 879 N.W.2d at 164
    , but our review of the district court’s legal
    conclusion involves a question of law that we review for the correction of
    errors at law. See Winger v. CM Holdings, L.L.C., 
    881 N.W.2d 433
    , 445
    (Iowa 2016).
    10
    III. Analysis.
    A. The Issues Before Us. This is an action for breach of the lease
    and breach of the implied covenant of quiet enjoyment. The small claims
    court found no breaches occurred because the ESA was a reasonable
    accommodation. On appeal to the district court, the court came to the
    same result on a different rationale. It concluded that it would have been
    appropriate to deny Clark’s ESA given its impact on Cohen but that
    2800-1 LLC acted in good faith and the law was uncertain. Given these
    circumstances, the district court decided that Cohen’s claim should be
    dismissed. This brings us to the present appeal.
    Appellant Cohen argues that Clark’s ESA was not a reasonable
    accommodation under the circumstances and that the uncertain state of
    the law does not relieve 2800-1 LLC from liability for breach of her lease
    and breach of her covenant of quiet enjoyment. There are two appellees
    in this case—2800-1 LLC and Clark. Appellee 2800-1 LLC argues three
    points: (1) Clark’s ESA was a reasonable accommodation under existing
    law, (2) the law should be changed, and (3) the landlord in any event
    should be exonerated under the reasoning of the district court because it
    followed existing law as provided to it by ICRC staff. Appellee Clark argues
    only one point: the ESA was a reasonable accommodation.
    Thus, two issues are clearly before this court: (1) whether the ESA
    was a reasonable accommodation and (2) whether the landlord had a good-
    faith defense because it followed telephonic ICRC staff advice.        Both
    appellees presented vigorous written and oral advocacy in support of their
    respective grounds for affirmance. The public can verify this by examining
    the respective briefs filed by the appellees and watching the oral argument,
    which are all available online. There is no rule of appellate procedure that
    grounds for affirmance have to be argued by all appellees in order to be
    11
    considered. No one has suggested before today that both issues are not
    properly before this court.
    B. Reasonable Accommodation. This is a case of first impression
    that requires us to decide whether 2800-1 LLC was reasonable in
    accommodating Clark’s ESA request by waiving its no-pets provision to
    allow for Clark’s ESA on the premises even though doing so adversely
    affected Cohen’s health. 2800-1 LLC accepted liability for breach of the
    express no-pets provision, but it maintains “it had no choice but to allow
    the [ESA] into the building and also try to accommodate Cohen’s allergies”
    after consulting with the ICRC about the issue. Clark contends 2800-1
    LLC’s waiver of the no-pets provision and other actions constitute a
    reasonable accommodation while Cohen argues these actions were not
    reasonable given the burdens they imposed on her ability to enjoy living in
    her apartment.        Like the lower courts in this case, all of the parties
    emphasize to us the problematic uncertainty of the law governing
    reasonable accommodations for an ESA when the ESA causes a direct
    threat to another tenant’s health and ask for our guidance.
    The ICRA’s housing provision is nearly identical to the Federal Fair
    Housing Act (FHA), compare Iowa Code section 216.8A(3)(c)(2), with
    42 U.S.C. § 3604(f)(3)(B) (2018), so cases interpreting the FHA may be
    instructive in our interpretation of the Iowa Act. See Renda v. Iowa Civil
    Rights Comm’n, 
    784 N.W.2d 8
    , 15–17 (Iowa 2010).4 Some federal law, such
    as the Americans with Disabilities Act (ADA), treats ESAs differently from
    service animals and requires state and local programs to accommodate
    4There   is no allegation in this case that the apartment building is covered by the
    FHA, which is limited to federally subsidized housing. Only the ICRA has been raised as
    a defense. Thus, the FHA is not at issue in this case, and any arguments about our
    violating “the letter” or “the spirit” or the “the public policy” of the FHA are off the mark.
    The only relevance of the FHA here is as a persuasive model in interpreting the ICRA.
    12
    service animals, but not ESAs. See 28 C.F.R. §§ 35.104, 36.104 (2019).
    The ICRA and the FHA distinguish between service animals, which require
    specific training, and ESAs, while recognizing the validity of both.5 See
    Iowa Code § 216.8B(1)(a)–(b) (2020); U.S. Dep’t of Hous. & Urban Dev.,
    FHEO-2020-01, Assessing a Person’s Request to Have an Animal as a
    Reasonable Accommodation Under the Fair Housing Act 5–7 (Jan. 28, 2020)
    [hereinafter HUD FHEO-2020-01 Notice], https://www.hud.gov/sites/
    dfiles/PA/documents/HUDAsstAnimalNC1-28-2020.pdf
    [https://perma.cc/CC29-BCHY]; see also U.S. Dep’t of Hous. & Urban
    Dev., FHEO-2013-01, Service Animals and Assistance Animals for People
    with Disabilities in Housing and HUD-Funded Programs 2 n.4 (Apr. 25, 2013),
    https://archives.hud.gov/news/2013/servanimals_ntcfheo2013-01.pdf
    [https://perma.cc/AKA3-2425].
    Under Iowa Code section 216.8A(3)(b) (2017) of the ICRA, it is
    unlawful to “discriminate against another person in the terms, conditions,
    or privileges of . . . rental of a dwelling” because of that person’s disability.
    Reading on, Iowa Code section 216.8A(3)(c)(2) states, “a refusal to make
    reasonable accommodations in rules, policies, practices, or services, when
    the accommodations are necessary to afford the person equal opportunity
    to use and enjoy a dwelling” constitutes unlawful discrimination. The
    statute also provides landlords with a safe harbor in refusing a tenant’s
    requested accommodation if the tenancy “would constitute a direct threat
    to the health or safety of other persons or . . . would result in substantial
    5In 2019, 2019 Iowa Acts chapter 65 was enacted into law. In relevant part, this
    legislation clarifies that ESAs can be reasonable accommodations. 2019 Iowa Acts ch. 65,
    § 2 (codified at Iowa Code § 216.8B (2020)). It also criminalized various acts related to
    an ESA or service animal, including knowingly denying or interfering with the right of a
    person to have such an accommodation and intentionally misrepresenting an animal as
    a service animal or service-animal-in-training.
    Id. § 5
    (codified at Iowa Code § 216C.11
    (2020)). While these provisions do not apply to this case, they also would not have
    affected our analysis in this opinion.
    13
    physical damage to the property of others.”
    Id. § 216.8A(3)(e)
    (emphasis
    added).
    Two situations should be distinguished: (1) where the tenancy per
    se allegedly constitutes a direct threat and (2) where the accommodation
    requested by the tenant allegedly constitutes a direct threat. In the second
    situation, which is what we have here, the direct-threat analysis and the
    reasonable accommodation analysis are simply two sides of the same
    coin.6
    Under state and federal law, the landlord should generally grant a
    reasonable accommodation request for an ESA if the person requesting
    the accommodation has a disability and a disability-related need for the
    ESA. See Iowa Code §§ 216.8B–.8C (2020); HUD FHEO-2020-01 Notice at
    6–12; see also Iowa Code § 216.8A(2) (2017). However, like the ICRA, the
    FHA includes situations in which the landlord need not grant a reasonable
    accommodation request. As the United States Department of Housing and
    Urban Development’s guidelines on the FHA explain,
    A housing provider may, therefore, refuse a reasonable
    accommodation for an assistance animal if the specific animal
    poses a direct threat that cannot be eliminated or reduced to
    an acceptable level through actions the individual takes to
    maintain or control the animal (e.g., keeping the animal in a
    secure enclosure).
    6Anexample of the first situation would be Arnold Murray Construction, LLC v.
    Hicks, where a tenant who was disabled due to a brain injury repeatedly engaged in
    abusive and threatening behavior toward other tenants.          
    621 N.W.2d 171
    , 173
    (S.D. 2001). There, no reasonable accommodation would have eliminated the tenant’s
    direct threat.
    Id. at 176.
    In this case, however, any potential direct threat arises only
    from the accommodation. Therefore, the two legal issues of reasonable accommodation
    and direct threat merge into one another. The value of considering “direct threat” here is
    simply to help identify accommodations that would not be “reasonable.”
    Another example of the first situation would be Hunt v. Aimco Properties, L.P.,
    which involved a tenant who was allegedly aggressive, confrontational, harassing,
    belligerent, and threatening. 
    814 F.3d 1213
    , 1219 (11th Cir. 2016). The court indicated
    that direct threat in those circumstances would be an affirmative defense of the landlord.
    Id. at 1225.
    Again, that makes sense, because direct threat is being played as a trump
    card that sidesteps any need to address reasonable accommodation. Not so here.
    14
    HUD FHEO-2020-01 Notice at 13–14. Thus, both state and federal law
    allow for the consideration of the accommodation’s effects on third parties
    in the reasonable accommodation determination, though neither explains
    how to consider these effects in practice.
    Here, all parties agree that Clark has a psychological disability that
    substantially limits one or more major life activities and that a landlord
    must generally make reasonable accommodations for persons like Clark
    with disabilities under state and federal law. They also agree that Cohen
    suffers from allergies to animals, and Clark’s dog caused her to have
    allergic attacks. Nevertheless, they differ in their views as to how the
    landlord   should   have    handled   Clark’s   request   for   a   reasonable
    accommodation given the direct threat his ESA posed to Cohen’s health.
    While sympathetic to Cohen’s allergies, Clark contends the balance
    should weigh heavily in favor of approving ESA accommodation requests
    despite the ill effects of the ESA on other tenants. He also argues that the
    accommodation in this case was reasonable because 2800-1 LLC did all it
    could to mitigate Cohen’s allergic reactions to the ESA without incurring
    an   undue   financial     burden.    Under     Cohen’s   balancing    of   the
    circumstances, she argues 2800-1 LLC should have rejected Clark’s
    request for an ESA because of the direct threat the ESA presented to her
    health and the substantial hardship the ESA’s presence caused her on a
    daily basis. She also notes 2800-1 LLC’s accommodation in this case was
    not reasonable because it could have offered Clark a unit in another
    building that already allowed pets, as the leasing manager testified that
    2800-1 LLC had vacant units available in other buildings that allowed
    pets. Alternatively, Cohen presents a priority-in-time test analogous to
    our nuisance law in which the tenant who signed the lease first has priority
    15
    over the tenant who signed the lease second, moved into the building, then
    sought to change the lease after signing it.
    Meanwhile, 2800-1 LLC reiterates that its waiver of the no-pets
    provision to allow Clark’s ESA on the premises was a reasonable
    accommodation that it had no choice but to grant and asks us to provide
    clear guidance on how to resolve these situations going forward.
    2800-1 LLC stresses the problems associated with both tenants’ attempts
    to establish a balancing test in cases like this because every landlord is
    different and “a balancing test leaves landlords and tenants without real
    guidance as to how to act.”      As 2800-1 LLC opined, “[I]t couldn’t act
    without denying or interfering with the rights of one of the two tenants.”
    Though it disagrees with Cohen’s balancing test proposal, 2800-1 LLC did
    argue for a similar bright-line priority-in-time test before the district court
    in which “an [ESA] is not a reasonable accommodation where another
    tenant in the building provides credible evidence that they are allergic to
    the sort of animal proposed.”
    Frankly, it’s clear that Cohen and Clark cannot satisfactorily coexist
    in the same apartment building. For Cohen, living in the same building
    as Clark’s ESA left her, at best, in a state of constant misery due to the
    allergic reactions she suffered from the ESA’s presence.          Meanwhile,
    Clark’s mental health would suffer if he could not live in the apartment
    building without his ESA. Either way, one of the tenants would suffer
    negative health consequences if required to coexist in the same building
    with or without the ESA.
    There is no law in Iowa or any other jurisdiction that clearly
    establishes how landlords should handle reasonable accommodation
    questions with ESAs.        Generally speaking, determining whether a
    situation presents a reasonable accommodation involves “a highly fact-
    16
    specific inquiry and requires balancing the needs of both parties.”
    Wis. Cmty. Servs., Inc. v. City of Milwaukee, 
    465 F.3d 737
    , 752
    (7th Cir. 2006) (en banc) (quoting Oconomowoc Residential Programs v.
    City of Milwaukee, 
    300 F.3d 775
    , 784 (7th Cir. 2002)); see also Hollis v.
    Chestnut Bend Homeowners Ass’n, 
    760 F.3d 531
    , 541–42 (6th Cir. 2014).
    Both Cohen and Clark have a right to the enjoyment of their
    apartment premises. The right to physical well-being does not trump the
    right to mental well-being and vice versa. We hold that other tenants’
    rights are properly considered in the balancing of needs in the reasonable
    accommodation analysis. See Groner v. Golden Gate Gardens Apartments,
    
    250 F.3d 1039
    , 1046 (6th Cir. 2001) (holding that a landlord’s contractual
    duties to other tenants were a permissible consideration in its reasonable
    accommodation analysis concerning a disabled tenant).          Where the
    physical or mental well-being of tenants collide, we agree with Cohen that
    a priority-in-time test should be applied as a factor in the reasonableness
    analysis. As the well-known maxim goes, “first in time shall be first in
    right.” Inter-Ocean Reins. v. Dickey, 
    222 Iowa 995
    , 998, 
    270 N.W. 29
    , 30
    (1936).   Nevertheless, we emphasize that priority in time is but one
    consideration of many in this balancing test rather than the dispositive
    factor in concluding whether an accommodation was reasonable.
    This priority-in-time consideration is analogous to the one used in
    seniority systems under the ADA, as the United States Supreme Court has
    held that it is not a reasonable accommodation for an employee with a
    disability to leapfrog a more senior employee’s right to a position under a
    bona fide seniority plan.   US Airways, Inc. v. Barnett, 
    535 U.S. 391
    ,
    405–06, 
    122 S. Ct. 1516
    , 1525 (2002). Other courts have similarly held
    that an employer’s obligation to provide reasonable accommodations to
    disabled employees does not require the employer “to provide an
    17
    accommodation that is inconsistent with the contractual rights of other
    workers.” Fiumara v. President & Fellows of Harvard Coll., 
    526 F. Supp. 2d 150
    , 157 (D. Mass. 2007); see also Lucas v. W.W. Grainger, Inc., 
    257 F.3d 1249
    , 1256 (11th Cir. 2001) (holding an employer need not “bump another
    employee from a position in order to accommodate a disabled employee”);
    Laurin v. Providence Hosp., 
    150 F.3d 52
    , 60 (1st Cir. 1998) (finding it was
    not a reasonable accommodation under the ADA to excuse the plaintiff, a
    disabled nurse, from her shift rotation when the collective bargaining
    agreement only waived the shift rotation requirement for nurses at a
    certain seniority level). Generally, when an employer cannot satisfy both
    employees, and a seniority system is in place, the employee who has been
    there longer prevails over the less senior employee requesting a disability
    accommodation. See US Airways, 
    Inc., 535 U.S. at 405
    –06, 122 S. Ct. at
    1525.
    The Supreme Court’s decision did not turn on the employer being
    contractually obligated to honor the seniority system.        Indeed, it was
    observed that the employer had the unilateral right to change the seniority
    system at any time and it was “not intended to be a contract.”
    Id. at 410,
    122 S. Ct. at 1527 (O’Connor, J., concurring); see also
    id. at 423,
    122
    S. Ct. at 1534 (Souter, J., dissenting). It was enough for the Supreme
    Court majority that “expectations” of other employees would be
    undermined.
    Id. at 404
    (majority opinion). Similarly, here, we believe a
    tenant who cannot tolerate the presence of dogs or cats for medical reasons
    and who rents an apartment in a pet-free building with a no-pets policy
    has a reasonable expectation that this circumstance will continue.
    In this fact-specific inquiry, being first in time tips the balance in
    Cohen’s favor. Cohen signed her lease first. Approximately seven months
    after signing her lease and one month after Cohen moved into her
    18
    apartment and Clark into his, Clark sought to waive the no-pets provision
    of the lease to accommodate his ESA. Cohen relied upon the express no-
    pets provision in the lease and 2800-1 LLC’s advertisement that the
    building was a no-pets building.           Cohen’s acknowledgement in the
    contract that “[r]easonable accommodations [are] accepted” simply states
    that the landlord will follow the law, something the landlord is obligated to
    do anyway.
    Clark signed his lease after Cohen, knew the building prohibited
    pets, and did not request a waiver of the no-pets provision until after his
    and Cohen’s leases began. If their positions were reversed, and Clark had
    signed the lease first and subsequently sought a waiver of the no-pets
    provision of the lease as a reasonable accommodation for his ESA after
    both parties moved into their apartments, he might be the one advocating
    for us to consider his priority in time.
    Our holding today aligns with those of other courts that have
    rejected requested changes to a residential complex’s contract when those
    changes interfere with the rights of third parties. See, e.g., Davis v. Echo
    Valley Condo. Ass’n, 
    945 F.3d 483
    , 492 (6th Cir. 2019) (holding a tenant’s
    request to ban smoking in the condominium complex where she resided
    to ease her asthma symptoms was not a reasonable accommodation
    because the smoking ban fundamentally altered the complex’s smoking
    policy that “would intrude on the rights of third parties”), petition for cert.
    filed, No. 19–1249 (U.S. Apr. 27, 2020). For example, the United States
    Court of Appeals for the Sixth Circuit rejected a tenant’s request to force
    his neighbor out of the apartment complex in violation of the neighbor’s
    lease when the neighbor had issues with the tenant’s mental-illness-
    induced screaming and door slamming at all hours of the night. 
    Groner, 250 F.3d at 1046
    –47. Likewise, in the employment context, the United
    19
    States District Court for the Eastern District of Virginia held that an
    employer did not engage in disability discrimination by refusing to allow
    the plaintiff to bring her emotional support dog to work in part due to her
    coworkers’ dog allergies.   Maubach v. City of Fairfax, No. 1:17–cv–921,
    
    2018 WL 2018552
    , at *6 (E.D. Va. Apr. 30, 2018); see also Roe v.
    Providence Health Sys.-Or., 
    655 F. Supp. 2d 1164
    , 1167–68 (D. Or. 2009)
    (concluding a hospital did not unlawfully discriminate against the
    defendant in violation of the ADA when it denied a patient the use of her
    service dog due to the health risks, including allergies, that the dog created
    for others in the hospital); Crossroads Apartments Assocs. v. LeBoo, 
    578 N.Y.S.2d 1004
    , 1007 (City Ct. 1991) (finding whether an emotional support
    cat was a reasonable accommodation based on, among other things, the
    property manager’s affidavit that the cat “would create health problems for
    other tenants” to be an issue of fact).
    Further, the Fourth Circuit Court of Appeals has held that the
    potential for personal injury to third parties is a relevant factor in
    determining whether a person or entity violated the federal fair housing
    law by rejecting a reasonable accommodation request. Scoggins v. Lee’s
    Crossing Homeowners Ass’n, 
    718 F.3d 262
    , 272–73 (4th Cir. 2013). In the
    workers compensation context, we have previously concluded that an
    allergic reaction can constitute an “injury.” St. Luke’s Hosp. v. Gray, 
    604 N.W.2d 646
    , 652 (Iowa 2000). Thus, the potential allergic reactions of
    other tenants to an ESA are a relevant factor in determining whether to
    grant a tenant’s accommodation request for the ESA.          Ultimately, the
    rights of third parties “[do] not have to be sacrificed on the altar of
    reasonable accommodation.” 
    Davis, 945 F.3d at 492
    (alteration in original)
    (quoting 
    Groner, 250 F.3d at 1046
    ).
    20
    We reject Clark’s argument that considering priority in time “is
    fraught with potential abuses” because
    [l]andlords, hoping to keep their buildings animal free, could
    easily find a tenant who objected to an animal in the building
    and frame it as ‘credible reason’ for denying another tenant’s
    emotional support animal or as an excuse not to search for
    other accommodations to less[e]n the effects on other tenants.
    This is not a situation in which Cohen simply objected to the ESA’s
    presence. Nor would a tenant’s objection to an ESA alone be sufficient to
    deny a tenant’s valid request for an ESA accommodation. Landlords need
    to explore the ability to grant the accommodation request in good faith
    before rejecting it. See Douglas v. Kriegsfeld Corp., 
    884 A.2d 1109
    , 1125
    (D.C. 2005) (“[T]he landlord must attempt accommodation at least by
    opening a dialogue with the tenant on the requested accommodation and
    thus explore accommodation in good faith before saying ‘no.’ ”).
    When the leasing manager contacted the residents about Clark’s
    ESA request, Cohen responded by detailing her allergies and symptoms to
    cats and dogs. The severity of her allergies was medically documented,
    and she even went to an allergist to be retested when her symptoms started
    to increase after Clark’s ESA moved into the building. The record shows
    it was easier for the leasing manager to have his own dog certified as an
    ESA without medical documentation in a matter of minutes online than it
    was for Cohen to go through allergy testing and receive medical
    documentation of her pet allergies. In any event, landlords should only
    consider this priority-in-time factor in its balancing when the tenant
    objecting to the accommodation has priority in time and can provide
    medical documentation supporting the tenant’s objection, as Cohen did in
    this case.
    21
    Our holding results from the fact-specific balancing the law requires
    us to undertake in reasonable accommodation determinations. We are not
    holding that a visually disabled person with a service dog should be denied
    access to a “no pets” apartment building whenever a tenant with dog
    allergies is already living in that building and would suffer allergy attacks
    from the presence of the dog. That situation is not before us today. That
    both service animals and ESAs are types of reasonable accommodations
    under both the ICRA and the FHA does not mean, however, that the
    balancing test we describe in this opinion will necessarily end up with the
    same result when the animal is a service animal. For example, once a
    service animal has learned an apartment and an apartment building, there
    is a burden on requiring the tenant and the service animal to relocate to
    another apartment or building that might not exist for an ESA.
    Also, in this case, the tenant asked to bring the ESA onto the
    premises approximately one month after his tenancy began. It appears
    the tenant could have been provided an apartment in a different building
    that did not have a “no pets” policy or that already had one or more ESAs.7
    Indeed, if the tenant had broached the ESA with the landlord before
    moving in, the parties might have adopted this solution and this litigation
    might not have arisen.
    Notably, other courts have indicated that it is a reasonable
    accommodation for a landlord to offer a tenant an apartment in another
    building when the tenant’s need for an accommodation conflicts with the
    rights of another tenant.          See 
    Groner, 250 F.3d at 1046
    (considering
    tenant’s proposed accommodation of moving to another apartment within
    7Jeffrey   Clark, the leasing and property manager for 2800-1 LLC, testified to
    having received thirty-two ESA requests in the past year, all of which were granted.
    Jeffrey also testified that he had apartments in other buildings available that would allow
    pets but had been advised by the ICRC staff that having a tenant move to a different
    apartment building did not constitute a reasonable accommodation.
    22
    the same complex but ultimately rejecting this accommodation because all
    apartments in the complex had the same configuration that caused
    tenant’s issue and would not alleviate the issue); Logan v. Matveevskii,
    
    57 F. Supp. 3d 234
    , 263 (S.D.N.Y. 2014) (“In his submissions, Plaintiff did
    not provide any reason why he rejected THA’s offers of the apartment at 4
    Union Place. However, in his deposition, Plaintiff cited two reasons for
    these rejections. The first was his ‘comfort level’ with 31 Midland Place,
    ‘the building that [he had] been in for close to 30 years.’ While Plaintiff’s
    attachment to his building is understandable, it has no demonstrated
    relationship to his handicap or disability, and as such, THA had no
    obligation to take it into account in attempting to accommodate him.”
    (alteration in original) (citation omitted)).
    C. The Landlord’s Good-Faith Defense.             Finally, we need to
    consider 2800-1 LLC’s argument that even if the ESA was not a reasonable
    accommodation, it should have a good-faith defense to a breach of contract
    claim. This was essentially the view of the district court, which dismissed
    Cohen’s claim after noting that the Landlord
    did consult with the Iowa Civil Rights Commission and acted
    on their advice. . . . Landlord did not believe [it] had the option
    to decline the request and [it] made every effort to mitigate the
    effect of that result on Ms. Cohen.
    Although we are sympathetic to the landlord’s predicament, Cohen
    observes correctly that the district court cited no supporting law for its
    ruling. Nor does the landlord cite any law in defending the district court’s
    ruling before our court. Generally, contractual liability is strict liability.
    A breach is a breach, whether committed in good faith or not.               See
    Restatement (Second) of Contracts § 235(2), at 211 (Am. Law Inst. 1981)
    (“When performance of a duty under a contract is due any non-
    performance is a breach.”);
    id. § 235
    cmt. b, at 212 (“When performance is
    23
    due, . . . anything short of full performance is a breach, even if the party
    who does not fully perform was not at fault . . . .”). The situation is typically
    binary: either (1) a party breached the contract, giving rise to an action for
    damages and discharging the other party’s performance if the breach was
    material or (2) the party didn’t breach, in which case the other party
    remains bound to the contract and has no claim for damages. So, under
    contract law, the alternatives are to find that Cohen is bound to continue
    leasing her apartment and has no remedy or to find that she can claim
    damages against 2800-1 LLC because it breached its “no pets” covenant
    as to her.
    Also, no one argues that the informal telephonic advice 2800-1 LLC
    received from the ICRC is binding as to what the law is. See Arthur Earl
    Bonfield,    The   Iowa    Administrative     Procedure     Act:   Background,
    Construction, Applicability, Public Access to Agency Law, the Rulemaking
    Process, 
    60 Iowa L
    . Rev. 731, 810 (1975) (“Informal advice from an
    agency—an advisory opinion—is not normally deemed binding upon an
    agency because of its very lack of formality and the unstructured nature
    of that advice. If informal advice given by an employee of an agency were
    normally deemed binding upon it, no end of injury to the public interest
    would be possible.”). In division III.B, we have determined what the law
    required the landlord to do in this case. Hence, this is not a case where
    compliance with a government regulation or order would relieve 2800-1
    LLC from performance.       See Restatement (Second) of Contracts § 264
    (explaining that nonperformance of a duty is “a basic assumption on which
    the contract was made” when “the performance of a duty is made
    impracticable by having to comply with a domestic or foreign governmental
    regulation or order”).
    24
    Under contract law, given the terms of this lease, Cohen must
    prevail.   The landlord breached its promise to her that her apartment
    would have no pets other than “reasonable accommodations,” and we have
    found that Clark’s ESA was not a reasonable accommodation. The issue
    here is whether an ESA that is not a reasonable accommodation breaches
    a “no pets” clause in a lease.    Clearly, it does.   Additionally, Cohen’s
    suffering from her allergies constitutes a breach of her covenant of quiet
    enjoyment.
    We recognize that Cohen’s lease is a residential lease governed by
    Iowa Code chapter 562A, the Iowa Uniform Residential Landlord Tenant
    Act (IURLTA).
    Iowa Code section 562A.21(2) of the IURLTA states,
    Except as provided in this chapter, the tenant may recover
    damages and obtain injunctive relief for any noncompliance
    by the landlord with the rental agreement or section 562A.15
    unless the landlord demonstrates affirmatively that the
    landlord has exercised due diligence and effort to remedy any
    noncompliance, and that any failure by the landlord to remedy
    any noncompliance was due to circumstances reasonably
    beyond the control of the landlord.
    Thus, the IURLTA gives the landlord a defense to a breach of lease claim if
    the landlord “exercised due diligence and effort to remedy any
    noncompliance” and “any failure by the landlord to remedy any
    noncompliance was due to circumstances beyond the control of the
    landlord.”
    Id. But here
    the landlord did not raise section 562A.21, and
    only if it had would we need to decide whether the landlord had met the
    prerequisites set forth in subsection (2) of that section. We must conclude
    therefore that the landlord waived this defense and Cohen must prevail on
    her claims.
    In summary, substantial evidence supports the district court’s
    factual finding that 2800-1 LLC’s efforts justified denying Clark’s ESA in
    25
    the apartment building given the inability to accommodate Cohen’s
    allergies with the ESA’s presence. 2800-1 LLC’s waiver of the no-pets
    provision in Clark’s lease and its attempts to accommodate both Clark and
    Cohen while they lived in the same building was not a reasonable
    accommodation. This is especially so when 2800-1 LLC had available
    apartments for Clark in other buildings that already allowed pets and
    considering Cohen’s priority in time.     2800-1 LLC should have denied
    Clark’s request to accommodate an ESA in the same apartment building
    as Cohen. The district court, having reached this same conclusion, erred
    in dismissing Cohen’s claims for breach of contract.     We reverse and
    remand for an award of Cohen’s requested damages of one month’s rent.
    IV. Conclusion.
    For the aforementioned reasons, we reverse the district court’s
    dismissal of Cohen’s case and remand to the district court.
    REVERSED AND REMANDED.
    Waterman, Mansfield, and McDermott, JJ., join this opinion. Appel,
    J., files a dissenting opinion. McDonald, J., files a separate dissenting
    opinion in which Oxley, J., joins.
    26
    #18–2173, Cohen v. Clark
    APPEL, Justice (dissenting).
    In this case, Cohen brings common law contract and quiet
    enjoyment claims against landlord 2800-1 LLC arising from the landlord’s
    decision to accommodate Clark by allowing him to have a support animal
    on the premises, notwithstanding a provision in the lease which provided
    that no pets were allowed, but added the qualifier that “[r]easonable
    accommodations [are] accepted.”8
    If the landlord’s action permitting Clark to have the support animal
    was a reasonable accommodation under the lease, the landlord prevails.
    In determining the meaning of this contractual term, the parties invite us
    to look to state and federal antidiscrimination law.
    I. Preliminary Issue: Was Discretionary Review Improvidently
    Granted?
    I fully agree with division II of Justice McDonald’s opinion regarding
    the state of the advocacy in this case. In its brief, the landlord states that
    under the United States Department of Housing & Urban Development,
    FHEO-2013-01, Service Animals and Assistance Animals for People with
    Disabilities in Housing and HUD-Funded Programs 3 (Apr. 25, 2013),
    https://archives.hud.gov/news/2013/servanimals_ntcfheo2013-01.pdf
    [https://perma.cc/AKA3-2425], and Bronk v. Ineichen, 
    54 F.3d 425
    , 431
    (7th Cir. 1995), an emotional support animal (ESA) is “essentially, a per se
    accommodation.” The landlord further states, “Under the framework the
    8This is not a case where a third party is being asked to surrender contract rights
    in order to accommodate a person with disability. See, e.g., Fiumara v. President &
    Fellows of Harvard Coll., 
    526 F. Supp. 2d 150
    , 157 (D. Mass. 2007). The question is not
    whether reasonable accommodation requires defeat of third-party contract rights. This
    case involves the contract right itself. The landlord expressly reserved the ability to
    engage in “reasonable accommodation.”
    27
    Landlord had, Clark’s dog was a reasonable accommodation under the
    ICRA.”
    Then, however, the landlord somersaults and argues that “[t]he
    current   rule     that   animals   are    essentially   per    se   reasonable
    accommodations is clearly wrong.” According to the landlord,
    Continuing with such a rule inevitably leaves those persons
    who are allergic to certain animals with nowhere to live
    without suffering the effects of their allergies, and requires
    landlords to incur substantial costs, depending on how well
    the owners of the animals care for them and how well-
    housetrained those animals are. The costs can far exceed the
    maximum deposit of two-months rent a landlord can require
    for a single apartment.
    Thus, although the landlord complied with “the current rule,” the
    landlord, like the plaintiff, advocates abandoning it.         According to the
    landlord, “landlords who wish to market their buildings and units to
    people with allergies and people who don’t want to live with animals should
    be able to do so without the requirement that the promises they’ve made
    will be broken.”
    In other words, the landlord in this case urges us to adopt the
    approach favored by the plaintiff, and merely restates “the current rule” in
    a conclusory manner. The plaintiff and the landlord are joining forces to
    seek to persuade this court to adopt an approach to reasonable
    accommodation contrary to the advice received by the landlord from the
    Iowa Civil Rights Commission (ICRC).
    Has the issue of the proper approach to reasonable accommodation
    truly been joined in this case? Or, do we have two friendly parties seeking
    to encourage this court to adopt a different framework? Ordinarily, we are
    not in the business of providing advisory opinions on issues for which
    there is no real adversarial context. See, e.g., Alcala v. Marriott Int’l, Inc.,
    
    880 N.W.2d 699
    , 711–12 (Iowa 2016) (finding the issue not decided where
    28
    no full adversary briefing); State ex rel. Turner v. Midwest Dev. Corp., 
    210 N.W.2d 525
    , 525 (Iowa 1973) (“[I]ssues presented in a case on appeal
    become moot if an opinion thereon would be of no force or effect as to the
    underlying controversy.”). Where an issue is not contested by the parties,
    the court’s subsequent holding is not the product of an adversarial
    proceeding and is not entitled to stare decisis.        See Haskenhoff v.
    Homeland Energy Sols., LLC, 
    897 N.W.2d 553
    , 614–15 (Iowa 2017) (Appel,
    J., concurring specially).
    The landlord’s lack of interest in defending its actions is
    demonstrated by the contrast between the landlord’s brief and Justice
    McDonald’s opinion. Justice McDonald raises a host of issues, in depth,
    but the landlord did not argue them. Indeed, the landlord either did not
    mention them or sought to abandon them. It seems that the landlord
    largely sides with the tenant, Cohen, on the basic issue underlying this
    case but suggests that it was relying upon the advice of the ICRC in
    responding to Cohen.
    There are additional important issues that the landlord does not
    raise because of the landlord’s desire to have the court adopt the approach
    of Cohen, its purported adversary.       For example, there is a potential
    question of whether the emotional support animal is a “pet” under the
    contract.   An argument may be made that an ESA should not be
    considered a “pet” under the lease because such an animal is not a pet
    under the Federal Fair Housing Act. See Baird v. 1600 Church Rd. Condo.
    Ass’n, No. CV 17–4792, 
    2017 WL 5570333
    , at *5 (E.D. Pa. Nov. 17, 2017)
    (finding that if a plaintiff meets the burden for a service animal or ESA,
    pursuant to HUD guidance, landlords must make allowance for exception
    to a no-pets policy); U.S. Dep’t of Hous. & Urban Dev., FHEO-2020-01,
    Assessing a Person’s Request to Have an Animal as a Reasonable
    29
    Accommodation Under the Fair Housing Act 3                         (Jan.    28,   2020),
    https://www.hud.gov/sites/dfiles/PA/documents/HUDAsstAnimalNC1-
    28-2020.pdf [https://perma.cc/CC29-BCHY] (“Assistance animals are not
    pets.”). But this argument would cut against the landlord’s desire that
    this court adopt the plaintiff’s approach to reasonable accommodation.
    Even though the court has found a violation of the no-pets policy because
    the landlord’s action was not an accommodation, the court correctly does
    not address the question of whether an ESA may be considered a pet under
    the FHA, as this question was not raised by any party. As a result, the
    issue remains open and is not decided in this case.
    The only defense that the landlord really raises in this case on
    appeal is near the end of its appellate brief.9 The district court had stated
    that “the Court would find that the efforts made by Landlord were
    sufficient   to   justify    denying     Mr.    Clark’s    request    for   reasonable
    accommodation or moving to the imperfect solution of asking him to move
    to another apartment building.”            That looks like a ruling against the
    landlord. The district court, however, noted that the law “was not clear”
    at the time of events and that the landlord “did consult with the Iowa Civil
    Rights Commission and acted on their advice.” The district court further
    stated that “under the law as it was, Landlord did not believe [it] had the
    option to decline the request and [it] made every effort to mitigate the effect
    of that result on Ms. Cohen.” As a result, the district court held that “[t]he
    claims against both Defendants should be dismissed.”
    9Before  the small claims court, the landlord’s attorney did not provide opening or
    closing argument. The landlord’s attorney did call Jeffrey Clark (no relationship to
    plaintiff), a manager of the apartment complex. Through Jeffrey Clark’s testimony, the
    landlord attempted to show pets imposed substantial costs on landlords. Further, the
    landlord offered evidence to show that requests for ESAs were increasing in recent years.
    Finally, the landlord showed that Jeffrey Clark called the ICRC and received the advice of
    ICRC staff on the issue.
    30
    The landlord on appeal seeks affirmance of the district court’s
    opinion on the ground expressed by the district court. According to the
    landlord,
    Though the Landlord admitted it had breached the “no-pets”
    provision of Cohen’s lease, the District Court found that the
    breach was acceptable because of the state of the law
    requiring the Landlord to accommodate Clark’s animal. The
    Court’s dismissal should be affirmed.
    Plaintiff Cohen contests the rationale that the breach was essentially
    excused because of the state of the law and the landlord’s reliance on the
    advice of the ICRC. The excuse issue is thus presented in an adversarial
    setting and is properly before the court. But it is the only issue contested
    by the landlord and Cohen on this appeal.
    Further, there are additional features that suggest this might not be
    the best case to decide important issues.      Although Cohen claims on
    appeal that the ESA created a direct and substantial threat to her health
    and safety, she remained in her apartment throughout the term of her
    lease and then sued the landlord for only one month’s back rent, a rather
    modest remedy. Given the briefing in this case, it seems to me the landlord
    would be happy to pay Cohen one month’s rent to get a ruling declaring
    that the landlord has no obligation to accommodate persons who have
    demonstrated a need for an ESA. The landlord seeks to improve its overall
    position in this litigation through vindication of the substantive legal
    position of Cohen, the landlord’s purported adversary.
    It is true, however, that Clark presents a more robust brief on a
    number of issues than does the landlord. But Cohen waived her claim
    against Clark. Because Cohen no longer has a claim against Clark, Clark’s
    arguments cannot be imputed to the landlord in this case.
    31
    In addition to the limited development of legal issues, the record in
    this case leaves a lot to be desired. A two-page stipulation contains many
    vague statements, including, for instance, that Cohen suffered from allergy
    attacks, but does not describe them. The transcript at the hearing is only
    slightly more than a hundred pages and contains many loose ends. Cohen
    testified she feared that her dog allergies would progressively become as
    severe as her allergies to cats because of the presence of Clark’s ESA, but
    we have no expert testimony on whether this concern was scientifically
    supported or was simply Cohen’s fear. Among other loose ends, as will be
    described below, we do not know whether a reshuffling of apartment
    locations would have successfully accommodated both Clark and Cohen.
    And, there is a further complication in the posture of this case. The
    Iowa legislature recently enacted Iowa Code section 216.8B. 2019 Iowa
    Acts ch. 65, § 2 (codified at Iowa Code § 216.8B (2020)). Iowa Code section
    216.8B(2) (2020) provides that “[a] landlord shall waive lease restrictions
    and additional payments normally required for pets on the keeping of
    animals for the assistance animal or service animal of a person with a
    disability.”   The waiver requirement of Iowa Code section 216.8B(2) is
    expressed in mandatory terms and does not contain any express
    qualifications. The new statute further provides for criminal liability for a
    person “who knowingly denies or interferes with the right of a person with
    a disability under this section.” Iowa Code § 216.8B(4).
    The parties agree that these new statutory provisions do not apply
    to this case. A fair case can be made that the new statute establishes a
    per se approach because it contains an unqualified requirement for a
    landlord to waive lease restrictions for ESAs. Has the majority laid the
    foundation for invalidating the Iowa statute on the ground that federal
    antidiscrimination law rejects a per se rule? Should we not await a case
    32
    where the question of the validity of the state statute is directly raised and
    fully developed by the parties?
    In my view, because of the posture of this case and the limited
    advocacy and record in this case, I would dismiss the discretionary appeal
    as improvidently granted. The case is characterized as an “issue of first
    impression,” and so it is.      It also may provide the analytic basis to
    invalidate a provision of Iowa law. We should have the best advocacy
    before we decide such important questions. The limited nature of the
    advocacy does not provide a good vehicle for the court to decide the
    fundamental issues before it.
    II. Overview of Issues.
    A. Reasonable Accommodation Under the Contract.
    1. Introduction. As indicated above, the landlord did not analyze in
    its appellate brief what a reasonable accommodation is under applicable
    law.    The gist of the landlord’s brief in this case was that the
    accommodation made for the ESA was not reasonable.
    Ordinarily,   determination    of   the   question    of   reasonable
    accommodation involves two elements: reasonableness and necessity.
    Hollis v. Chestnut Bend Homeowners Ass’n, 
    760 F.3d 531
    , 541 (6th Cir.
    2014). In this case, the parties stipulated that Clark has an impairment
    that limits one or more major life activities and that the ESA is necessary
    to afford him equal opportunity to use and enjoy his tenancy. But the
    parties did not stipulate on the issue of reasonableness.                  An
    accommodation is reasonable if it is both efficacious and proportional to
    the costs to implement it. See Oconomowoc Residential Programs v. City
    of Milwaukee, 
    300 F.3d 775
    , 784 (7th Cir. 2002).
    33
    2. Exception to a no-pets policy for an ESA may be a reasonable
    accommodation that does not fundamentally change the landlord–tenant
    relationship. Although not argued by the landlord, there is ample authority
    for the proposition that the use of an ESA in a tenant’s housing may be a
    reasonable accommodation. See, e.g., Revock v. Cowpet Bay W. Condo.
    Ass’n, 
    853 F.3d 96
    , 110 (3d Cir. 2017); 
    Bronk, 54 F.3d at 429
    ; Warren v.
    Delvista Towers Condo. Ass’n, 
    49 F. Supp. 3d 1082
    , 1087 (S.D. Fla. 2014).
    There may be a question, however, in some cases as to whether the
    granting of an exception to a landlord’s general no-pets policy works a
    fundamental change in the rental agreement and thus is not a reasonable
    accommodation. Where a landlord, pursuant to a contract that permits
    reasonable    accommodations        to   a     no-pet    rule,   allows     an   ESA
    accommodation, I do not think the landlord’s effort to apply the reasonable
    accommodation exception amounts to a fundamental change of the nature
    of the complex. See Davis v. Echo Valley Condo. Ass’n, 
    945 F.3d 483
    , 492
    (6th Cir. 2019) (finding that a one-off adjustment to a policy is not a
    complete change), petition for cert. filed, No. 19–1249 (U.S. Apr. 27, 2020).
    3. Consideration of third-party health as part of reasonable
    accommodation analysis. In this case, a critical potential issue is to what
    extent the interests of a third party, Cohen, may be considered in
    determining whether the accommodation for Clark is reasonable. Is the
    impact   on   other    tenants     properly        considered    in   making     that
    determination?        Or   alternatively,     is   the   question     of   reasonable
    accommodation merely a balancing of rights between the landlord and the
    tenant, with the landlord having discretion to refuse a reasonable
    accommodation only when they choose to assert the affirmative defense of
    a direct and substantial threat to the health and safety of third parties?
    The landlord did not address this issue in its briefing.
    34
    The majority opinion states that “both state and federal law allow for
    the consideration of the accommodation’s effects on third parties in the
    reasonable accommodation determination.” That is certainly true where
    the landlord invokes the affirmative defense of direct and substantial
    threat to the health and safety of a third party through specific refusal of
    an otherwise reasonable accommodation.        See Talley v. Lane, 
    13 F.3d 1031
    , 1034 (7th Cir. 1994).
    But that did not happen in this case. The direct and substantial
    threat provision is a safe harbor available to a landlord in which no
    balancing occurs, unlike the reasonable accommodation question. It is a
    categorical refuge available where accommodations have been denied.
    Here, however, the question is whether an accommodation that has
    been granted was reasonable and therefore did not amount to a breach of
    contract or breach of quiet enjoyment. The question becomes whether in
    making the reasonable accommodation determination, the landlord is
    required to consider the health impact on third parties or only the impact
    on the landlord and the person seeking the reasonable accommodation.
    There is little caselaw on this particular issue. There are many cases
    approving of waivers of no-pet provisions in a landlord–tenant agreement
    as reasonable accommodations, as cited by Justice McDonald. Most of
    those cases, however, did not involve health concerns of third parties.
    In one case cited by Justice McDonald, the court did at least
    tangentially consider whether the health of third parties is to be properly
    considered by the landlord in making a reasonable accommodation
    determination. In Castellano v. Access Premier Realty, Inc., 
    181 F. Supp. 3d
    798 (E.D. Cal. 2016), the landlord permitted the plaintiff to have a cat
    in the apartment.
    Id. at 802.
    There were concerns raised about fleas and
    the safety of residents, but the district court ruled that no triable issue
    35
    was present.
    Id. at 807–08.
    Any determination on the issue “must be
    based on an individualized assessment of the specific animal’s actual
    conduct.”
    Id. at 808.
    Where the opponents of the accommodation offered
    only generalized concerns, summary judgment on the issue was
    appropriate.
    Id. This case,
    however, does not hold that health
    implications to third parties must be considered.       A case cited by the
    majority indicates that the reasonability determination must consider the
    burden that the requested modification would impose on the defendant
    and, in parenthesis, “and perhaps on persons or interests whom the
    defendant represents.” 
    Hollis, 760 F.3d at 541
    –42. The term “perhaps” is
    not very strong. But in Groner v. Golden Gate Gardens Apartments, 
    250 F.3d 1039
    (6th Cir. 2001), the United States Court of Appeals for the Sixth
    Circuit considered the impact of a proposed accommodation on other
    tenants. There, Groner, a person with mental disabilities who slammed
    doors and screamed, proposed that the complaining tenant be moved to
    another apartment within the apartment complex.
    Id. at 1041–43,
    1045–46. The Sixth Circuit rejected that proposal, noting that the impact
    on Groner’s new neighboring tenant would be unacceptable.
    Id. at 1046
    .
    
    On balance, I think the term “reasonable accommodation” as used
    in the lease is open-ended. It is a phrase of inclusion, not exclusion. Thus,
    I   conclude   that   when    making      a   determination    of   reasonable
    accommodation, the landlord should consider all relevant interests,
    including the potential health on third parties. Such a contractual term
    should not be construed to permit the landlord to completely ignore health
    concerns of other renters. Even if health considerations are insufficient to
    amount to a direct and substantial threat, the landlord should consider
    lesser health threats as part of the determination of whether an
    accommodation is reasonable.        As colorfully noted in Groner, “the
    36
    [neighbor’s] rights did not have to be sacrificed on the altar of reasonable
    accommodation.”
    Id. at 1046
    (alteration in original) (quoting Temple v.
    Gunsalus, No. 95–3175, 
    1996 WL 536710
    , at *2 (6th Cir. Sept. 20, 1996)).
    I am thus inclined to disagree with Justice McDonald’s view that a
    request for use of an ESA as an accommodation by a person with a
    disability should be considered per se reasonable under the lease. If, by
    way of extreme example, Cohen presented evidence that the presence of
    Clark’s ESA would cause her life-threatening attacks and the necessity of
    periodic EpiPen usage, I would not require evidence of death to conclude
    that Clark’s accommodation of an ESA dog was not reasonable. Yet, I do
    not think that the presence of a tenant with a pet allergy necessarily means
    that a landlord may not accommodate a disabled person in need of an
    ESA. In many cases, the marginal allergy interest may be overwhelmed by
    the pressing necessity shown by the disabled person.
    4. “First in time” as a factor in reasonability analysis. An “under all
    the    circumstances”    application    of   the   concept   of   reasonable
    accommodation is the antithesis of a bright-line rule, or series of bright-
    line rules. Some want the law to be only about bright-line rules, but all
    bright-line rules are necessarily both overly broad and under inclusive.
    Where nuance and precision is considered important, flexible case-by-case
    consideration is often preferable. Like the flexible standards in juvenile
    and family law, the concept of reasonable accommodation is nuanced,
    highly contextual, and case specific. Some may prefer bright-line rules,
    but that is not what the lease and antidiscrimination law provide. Nor is
    it what the parties included in their contract. In their contract, the parties
    did not utilize a bright-line rule. We cannot rewrite the contract to include
    one.
    37
    The majority opinion asserts that the concept of “first in time”
    provides the tipping point in this case. I do not think the timing of when
    one inks a lease is very important. A clear line can similarly be drawn, or
    rule obtained, by applying an alphabetical approach or some kind of
    lottery. This is not a race in time, and the fact that a tenant inked up
    days, weeks, or months prior to a person who seeks accommodation does
    not, by itself, weigh heavily in the analysis. What might be important,
    however, is if a landlord rejecting an accommodation could show that other
    tenants had substantial reliance interests superior to that of the cotenant
    seeking accommodation.
    Here, however, Cohen has shown no substantial reliance interest
    superior to Clark. Yes, her lease began two months earlier. But as Justice
    McDonald persuasively shows, Cohen knew from the get go that the pets
    policy was subject to reasonable accommodations. She may not have fully
    understood what that meant, but it simply cannot be stated that Cohen
    had no knowledge that there was a possibility that the no-pets policy could
    be overridden by reasonable accommodations of other tenants. She had
    very direct knowledge of that.
    Further, this case is not like the collective bargaining cases where
    seniority rights under a collective bargaining agreement are overridden by
    assertions of reasonable accommodations.            See Fiumara v. President &
    Fellows of Harvard Coll., 
    526 F. Supp. 2d 150
    , 157 (D. Mass. 2007) (finding
    that failure to grant injured worker a position in circumvention of seniority
    was   not   disability    discrimination    through     failure    to   reasonably
    accommodate worker); see also Lucas v. W.W. Grainger, Inc., 
    257 F.3d 1249
    , 1257 (11th Cir. 2011) (ruling that employer was not required to
    “bump” an employee from their current position to accommodate injured
    worker).      Here,      the   contract    itself   provided      for   reasonable
    38
    accommodations.       There is no conflict at all between reasonable
    accommodation under disability law and the terms of Cohen’s contract.
    Indeed, Cohen agreed to a contract with a qualified no-pets provision
    stating the lease was subject to reasonable accommodations.         On this
    point, I agree with Justice McDonald.
    B. Good-Faith Action in Reliance on Advice from ICRC. Justice
    McDonald asserts that the landlord in this case is not liable for damages
    because of its good-faith reliance on advice received from the ICRC.
    Ordinarily, we do not embrace the concept that a breaching party may rely
    on a good-faith escape from contractual liability. In contract law, the party
    claiming breach is not required to prove lack of good faith on the part of
    the breaching party.    See, e.g., Ricardo Solano Jr., Contracts—Implied
    Covenant of Good Faith and Fair Dealing—A Party’s Conduct in Performing
    and Terminating a Contract May Breach the Implied Covenant of Good Faith
    and Fair Dealing Even if the Termination is Pursuant to an Express and
    Unambiguous Term in the Contract—Sons of Thunder, Inc. v. Borden, Inc.,
    
    148 N.J. 396
    , 
    690 A.2d 575
    (1997), 28 Seton Hall L. Rev. 720, 725 (1997)
    (“[A] party’s motive for terminating an agreement is irrelevant when
    considering whether the party violated the contract’s express terms.”).
    Many well-lawyered contracts produce unexpected ambiguities that, when
    fully litigated, could reasonably go either way. But that is not a defense to
    breach of contract.
    But there may be an exception when a party believes it is required
    to breach its contract because of a government order or regulation. As
    Justice McDonald points out, section 264 of the Restatement (Second) of
    Contracts provides that contractual performance may be excused “[i]f the
    performance of a duty is made impracticable by having to comply with a
    domestic or foreign governmental regulation.” Restatement (Second) of
    39
    Contracts § 264, at 331 (Am. Law Inst. 1981). That proposition seems
    uncontroversial in some contexts. Comment b states, however, that,
    It is not necessary that the regulation or order be valid, but a
    party who seeks to justify his non-performance . . . must have
    observed the duty of good faith and fair dealing imposed by
    [section] 205 in attempting, where appropriate, to avoid its
    application.
    See Directions, Inc. v. New Prince Concrete Constr. Co., 
    491 A.2d 1347
    ,
    1349 (N.J. App. Div. 1985) (quoting Restatement (Second) of Contracts
    § 264 cmt. b, at 333). It has been said that a government policy “need not
    be explicitly mandatory to cause impracticability.” Int’l Minerals & Chem.
    Corp. v. Llano, Inc., 
    770 F.2d 879
    , 887 (10th Cir. 1985). For example, in
    Eastern Air Lines, Inc. v. McDonnell Douglas Corp., 
    532 F.2d 957
    , 980 (5th
    Cir. 1976), government jawboning over giving preference to procurements
    related to the Vietnam War was held to provide a sufficient excuse.
    Here, the landlord engaged in highly appropriate but nevertheless
    informal consultation with the ICRC. There is no suggestion that there
    was collusion between the ICRC and the landlord. Yet, there was no order
    from the ICRC, only advice on how to proceed in this case.
    Further, in order to support an excuse for nonperformance, the
    difficulty could not have been contemplated by the parties at the time they
    made the contract. See In re David’s & Unique Eatery, 
    82 B.R. 652
    , 654
    (Bankr. D. Mass. 1987) (“The essence of the defense of impracticability is
    that the cause for nonperformance must be some extreme or unreasonable
    difficulty which could not reasonably be expected to be within the
    contemplation of the parties at the time they made their contract.”). Here,
    the parties incorporated the term “reasonable accommodation” into their
    lease. They knew or should have known of the difficulty of application of
    the term and the potential of seeking guidance from government officials
    40
    responsible for enforcement. The advice given by the ICRC in this case
    was not the equivalent of a force majeure by government regulation or
    order. Cf. Twombly v. Ass’n of Farmworker Opportunity Programs, 
    212 F.3d 80
    , 85 (1st Cir. 2000) (finding excuse due to government regulation
    applies to supervening regulation); Stephen G. York, Re: The Impracticality
    Doctrine of the U.C.C., 29 Duq. L. Rev. 221, 222 (1991) (finding that courts
    deny discharge if a disruptive event was foreseeable at the time of contract
    formation). For the above reasons, I would find that the landlord has not
    established an excuse for nonperformance.
    III. Application of Principles.
    As indicated above, I do not believe that an accommodation for an
    ESA creates a fundamental change to the business of the landlord, and I
    do not think the accommodation sought by Clark could be denied on that
    basis. I also reject application of a first-in-time approach in this case. It
    seems to me we have to consider whether a landlord has provided a
    reasonable accommodation on a case-by-case basis.
    Plainly, under the stipulation, Clark has shown he suffers from a
    disability and that an ESA would assist him in enjoying equal opportunity
    in the rental market.     The record further shows that Clark received
    considerable benefit from the ESA in the form of significant decreased
    reliance on various drugs. The landlord, in its ironic attack on its own
    accommodation, is skeptical, perhaps, of ESAs generally. But the record
    in this case supports the notion that the ESA accommodation for Clark
    was necessary because of his disability and that Clark received substantial
    benefit from the ESA.
    Conversely, the stipulation provides that Cohen experienced allergy
    attacks as a result of Clark’s ESA.        There are no facts presented
    demonstrating that Cohen’s reaction to the ESA was currently a serious
    41
    threat to her health. Although Cohen’s allergy to cats was sufficiently
    severe enough that she carried an EpiPen to treat herself as necessary,
    she was clearly currently less allergic to dogs.
    The record established, however, that Clark experienced ongoing
    cold-like symptoms that caused her to be sufficiently uncomfortable that
    she avoided being in her apartment. She feared that her allergy to dogs,
    though much less severe than her allergies to cats, could become
    progressively worse. While Cohen’s interest may not have currently given
    rise to a direct and substantial threat to her health, it was also not merely
    speculative or de minimus as in Castellano.
    In my view, the mere existence of a run-of-the-mill allergy to dogs
    does not, in itself, ordinarily override an interest like Clark’s in an ESA in
    determining whether an accommodation is reasonable. In other words, if
    Cohen’s allergy was reasonably manageable and did not have the backdrop
    of a severe allergy to cats, Clark’s interest would likely override the interest
    of   Cohen.      But    Cohen    showed     aggravating    circumstances      of
    unmanageability of current symptoms and a risk of development of further
    problems. While Cohen’s interest may not have been sufficient to trigger
    the safe harbor provision related to direct and substantial threat to health,
    it cannot be ignored in considering reasonable accommodations.
    But a reasonable landlord, when considering accommodations for a
    disabled tenant, must explore all reasonable potential alternatives,
    particularly in light of the specific and particularized countervailing
    interest of another tenant. If we carefully review the record in this case, it
    is clear that the issue of accommodation through offering other similar
    units was not well developed.
    The majority suggests that “Jeff explained to the ICRC employee over
    the phone that 2800-1 LLC had apartments in other buildings available
    42
    that allowed pets and could accommodate Clark’s request by renting him
    a different apartment in a different building.” But the record does not
    support these sweeping statements.
    The landlord’s representative testified very briefly about discussions
    with ICRC staff regarding the potential of offering other units to Clark (or
    Cohen). The brief discussion follows in its entirety.
    Q. Did you have any discussion with anybody at the
    State of Iowa, the human rights department, about whether
    you could redirect what apartment tenants live in as a
    requirement to accommodate an ESA? A. When you say
    “redirect,” what do you mean?
    Q. Could you force them to live in a different
    apartment? A. Within the complex, you’re saying, if there’s
    one available or a different building?
    Q. Either, I guess. Did you have any discussion about
    that? A. I believe I had spoken with Don Grove [of the Iowa
    Civil Rights Commission] about what you could do as far as if
    somebody brings in an ESA and so on.             Very vague
    discussions and no real answer on whether or not we do, but
    more leaning towards, no, they’re where they’re at.
    Q. Would it be conceivable to designate a certain
    portion of your property by isolating with these doors or
    making an absolute no-pet policy for any specific building?
    Would that be a conceivable option to put persons with
    allergies [there]? A. I don’t know if—I don’t know. I don’t
    know if that’s an option.
    That is all there is. Obviously, the above passage does not establish
    whether it would have been possible to relocate Cohen or Clark in another
    apartment with similar rent and other characteristics owned by the
    landlord. And, later in testimony, the landlord’s representative was simply
    asked whether the landlord had buildings that allowed pets and received
    an affirmative answer. But there was no indication of where the buildings
    were located, whether there were any vacant apartments, and whether the
    potential alternate apartments were similar to that occupied by Cohen or
    Clark. We just don’t know.
    43
    In my view, where the landlord is faced with a conflict between a
    person who seeks an ESA accommodation and a person who suffers from
    serious and unmanageable allergies to animals like Cohen, and the
    interests are close to equipoise, the reasonable landlord must explore the
    option of providing similar housing in other units owned by the landlord
    to either the person seeking an accommodation or the person resisting it.
    The record establishes that the landlord had other housing units that
    accepted pets, but it is not clear whether such housing was similar to that
    occupied by Clark, whether the possibility of relocation was pursued with
    either Clark or Cohen, and whether the alternate locations were
    acceptable. We do not know whether an accommodation involving moving
    Clark or Cohen to different apartments would have provided a reasonable
    resolution that would have recognized the interests of both parties.
    Because there is no prior Iowa caselaw holding that a landlord must
    explore potential relocation options when faced with a conflict between
    tenants such as that which arose in this case, I would remand the matter
    to the district court for further proceedings. Cf. State v. Hoeck, 
    843 N.W.2d 67
    , 71–72 (Iowa 2014) (remanding case where novel issues were raised on
    appeal and issues were not fully briefed or factually developed).
    IV. Conclusion.
    I would dismiss this case on the ground that discretionary review
    was improvidently granted.       On the merits, I would conclude that
    modification of a no-pets rule by a landlord is not an unreasonable
    accommodation on the basis that it fundamentally changes the landlord’s
    business. I would further conclude that in considering whether an ESA is
    a reasonable accommodation, it is permissible to take the health impact
    on other tenants into consideration. In making the call between conflicting
    interests of tenants, I would reject a protean first-in-time approach
    44
    involving third parties such as other tenants. I also would reject the notion
    that a landlord is excused from potential contractual liability based upon
    an informal consultation with the ICRC such as the one that occurred in
    this case. I would remand the case for further proceedings on the question
    of whether there were other similar apartments available that could have
    accommodated the interests of all concerned.
    45
    #18–2173, Cohen v. Clark
    McDONALD, Justice (dissenting).
    Federal, state, and municipal fair housing laws protect the rights of
    disabled persons to access to housing on a fair and nondiscriminatory
    basis. To advance that public policy, the fair housing laws require housing
    providers to allow disabled persons the use of assistance animals. By way
    of example:
    A blind applicant for rental housing wants live in a dwelling
    unit with a seeing eye dog. The building has a no pets policy.
    It is a violation of [federal law] for the owner or manager of the
    apartment complex to refuse to permit the applicant to live in
    the apartment with a seeing eye dog because, without the
    seeing eye dog, the blind person will not have an equal
    opportunity to use and enjoy a dwelling.
    24 C.F.R. § 100.204(b), ex. 1 (2019).
    The majority contravenes federal, state, and municipal public policy
    and holds that, as a matter of state common law, a housing provider is
    now required to deny a disabled person, including a blind person, access
    to housing whenever another tenant might experience head-cold
    symptoms in response to the assistance animal when the other tenant
    entered into a lease agreement prior in time. The majority’s holding is not
    supported by the common law and is contrary to the letter and spirit of
    the fair housing laws. I respectfully dissent.
    I.
    Federal, state, and municipal fair housing laws provide the context
    for the resolution of Cohen’s claims, so I begin there.
    A.
    It is the public policy of the United States “to provide . . . for fair
    housing throughout the United States.” 42 U.S.C. § 3601 (2018). The
    federal law applicable here is Title VIII of the Civil Rights Act of 1968, also
    46
    known as the Fair Housing Act (FHA).         Originally, the FHA prohibited
    discrimination on the basis of race, color, religion, or national origin in
    certain housing-related transactions.      See Tex. Dep’t of Hous. & Cmty.
    Affairs v. Inclusive Cmtys. Project, Inc., 576 U.S. ___, ___, 
    135 S. Ct. 2507
    ,
    2516 (2015). In 1988, Congress passed the Fair Housing Amendments
    Act (FHAA). Fair Housing Amendments Act of 1988, Pub L. No. 100–430,
    102 Stat. 1619 (1988).       The FHAA extends the FHA to handicapped
    persons.      See 42 U.S.C. § 3602(f) (defining “discriminatory housing
    practice”).    The FHA “broadly prohibits discrimination in housing
    throughout the Nation.” Gladstone Realtors v. Village of Bellwood, 
    441 U.S. 91
    , 93, 
    99 S. Ct. 1601
    , 1605 (1979).
    Handicapped persons under the FHAA are defined as (1) individuals
    with “a physical or mental impairment which substantially limits one or
    more . . . major life activities,” (2) individuals with “a record of having such
    an impairment,” and (3) individuals who are “regarded as having such an
    impairment.”     42 U.S.C. § 3602(h).      While the FHAA uses the term
    “handicap,” I use the term “disability” because the term “disability” has
    been adopted by federal agencies and federal courts.          See Bhogaita v.
    Altamonte Heights Condo. Ass’n, 
    765 F.3d 1277
    , 1285 & n.2 (11th Cir.
    2014); U.S. Dep’t of Hous. & Urban Dev. & U.S. Dep’t of Justice, Joint
    Statement of the Department of Housing and Urban Development and the
    Department of Justice: Reasonable Accommodations Under the Fair Housing
    Act 1 n.2 (May 17, 2004) [hereinafter HUD & DOJ Joint Statement],
    https://www.justice.gov/sites/default/files/crt/legacy/2010/12
    /14/joint_statement_ra.pdf [https://perma.cc/2KSX-TMRM].
    The FHAA makes it unlawful, as relevant here, for a housing
    provider to refuse a disabled person’s request for accommodation “in rules,
    policies, practices, or services, when such accommodations may be
    47
    necessary to afford such person equal opportunity to use and enjoy a
    dwelling.” 42 U.S.C. § 3604(f)(3)(B); see 24 C.F.R. § 100.204(a). The act
    covers all housing with several exceptions not applicable here. See 24
    C.F.R. § 100.10; U.S. Dep’t of Hous. & Urban Dev., FHEO-2020-01,
    Assessing a Person’s Request to Have an Animal as a Reasonable
    Accommodation Under the Fair Housing Act 2 n.1 (Jan. 28, 2020)
    [hereinafter HUD FHEO-2020-01 Notice], https://www.hud.gov/sites/
    dfiles/PA/documents/HUDAsstAnimalNC1-28-2020.pdf [https://perma
    .cc/CC29-BCHY] (“The Fair Housing Act covers virtually all types of
    housing, including privately owned housing and federally assisted
    housing, with a few limited exceptions.”).
    To trigger a provider’s duty to provide a reasonable accommodation,
    a disabled person must first make a request for accommodation.         See
    Douglas v. Kriegsfeld Corp., 
    884 A.2d 1109
    , 1122–23 (D.C. 2005). Upon
    receiving a request for accommodation, a provider need not “immediately
    grant” the request for accommodation. 
    Bhogaita, 765 F.3d at 1285
    –86
    (“The FHA does not demand that housing providers immediately grant all
    requests for accommodation.”); Furbee v. Wilson, 
    144 N.E.3d 801
    , 807
    (Ind. Ct. App. 2020). Instead, a provider has an “opportunity to make a
    final decision” after “conduct[ing] a meaningful review to determine
    whether the FHA requires the requested accommodation.” 
    Bhogaita, 765 F.3d at 1286
    (quoting Prindable v. Ass’n of Apartment Owners, 
    304 F. Supp. 2d 1245
    , 1258 (D. Haw. 2003)).
    A housing provider can deny a requested accommodation on the
    ground there is not a disability-related need for accommodation or on the
    ground the requested accommodation is not reasonable. See HUD & DOJ
    Joint Statement at 7. With respect to this latter ground, an accommodation
    is not reasonable “if it would impose an undue financial and administrative
    48
    burden on the housing provider or it would fundamentally alter the nature
    of the provider’s operations.”    Id.; accord Schwarz v. City of Treasure
    Island, 
    544 F.3d 1201
    , 1220 (11th Cir. 2008); Giebeler v. M & B Assocs.,
    
    343 F.3d 1143
    , 1157 (9th Cir. 2003); Sabal Palm Condos. of Pine Island
    Ridge Ass’n v. Fischer, 
    6 F. Supp. 3d 1272
    , 1281 (S.D. Fla. 2014). “In
    determining whether the reasonableness requirement has been met, a
    court may consider the accommodation’s functional and administrative
    aspects, as well as its costs.” Groner v. Golden Gate Gardens Apartments,
    
    250 F.3d 1039
    , 1044 (6th Cir. 2001); see Bryant Woods Inn, Inc. v. Howard
    County, 
    124 F.3d 597
    , 604 (4th Cir. 1997).
    The FHAA vests a housing provider with the sole authority to
    determine whether an accommodation should be allowed or refused. See
    Talley v. Lane, 
    13 F.3d 1031
    , 1034 (7th Cir. 1994) (“Thus, it is within the
    [defendant]’s discretion to find that individuals with a history of
    convictions for property and assaultive crimes would be a direct threat to
    other tenants and to deny their applications.” (Emphasis added.)). In
    making the determination, a provider may and should consider the
    interests of affected tenants. See id.; Hollis v. Chestnut Bend Homeowners
    Ass’n, 
    760 F.3d 531
    , 541–42 (6th Cir. 2014) (“[T]he burden that the
    requested modification would impose on the defendant (and perhaps on
    persons or interests whom the defendant represents) must be weighed
    against the benefits that would accrue to the plaintiff.”); Scoggins v. Lee’s
    Crossing Homeowners Ass’n, 
    718 F.3d 262
    , 272 (4th Cir. 2013) (“In
    enacting the FHAA, Congress made clear that the health and safety of
    other persons are relevant factors in determining whether a person or
    entity violated the FHAA.”); 
    Groner, 250 F.3d at 1046
    . The landlord is not
    required to sacrifice the interests of third parties on the altar of reasonable
    accommodation. See Temple v. Gunsalus, No. 95-3175, 
    1996 WL 536710
    ,
    49
    at *2 (6th Cir. 1996) (“[Third parties’] rights did not have to be sacrificed
    on the altar of ‘reasonable accommodation.’ ”). But the final decision to
    grant or refuse a requested accommodation is left with a provider and is
    nondelegable. See, e.g., Equal Rights Ctr. v. Niles Bolton Assocs., 
    602 F.3d 597
    , 602 (4th Cir. 2010) (explaining “compliance with the [Americans with
    Disabilities Act (ADA)] and FHA . . . is ‘nondelegable’ ”); United States v.
    Dawn Props., Inc., 
    64 F. Supp. 3d 955
    , 962 (S.D. Miss. 2014) (explaining
    it is the responsibility of a housing provider “to ensure compliance with
    the FHA and the ADA” since this “duty [is] non-delegable”).
    If a housing provider denies a requested accommodation, the
    disabled person may file suit against the landlord for discrimination. If
    the   evidence   shows    the   provider   wrongly   denied    a   requested
    accommodation, the disabled person may recover actual and punitive
    damages and attorney’s fees and costs. 42 U.S.C. § 3613(c)(1)–(2) (“In a
    civil action . . . if the court finds that a discriminatory housing practice
    has occurred or is about to occur, the court may award to the plaintiff
    actual and punitive damages . . . [and] a reasonable attorney’s fee and
    costs.”).   The landlord is liable for a wrongful refusal of a requested
    accommodation without regard to the landlord’s intent. See Bangerter v.
    Orem City Corp., 
    46 F.3d 1491
    , 1501 (10th Cir. 1995) (explaining “a
    plaintiff need not prove the malice or discriminatory animus of a defendant
    to make out a case of intentional discrimination”); 24 C.F.R. § 100.5(b)
    (stating “unlawful housing discrimination . . . may be established by a
    practice’s discriminatory effect, even if not motivated by discriminatory
    intent”).
    The FHAA does make available to a housing provider affirmative
    defenses in response to a suit arising under the FHAA. The law provides
    that nothing in the act “requires that a dwelling be made available to an
    50
    individual whose tenancy would constitute a direct threat to the health or
    safety of other individuals or whose tenancy would result in substantial
    physical damage to the property of others.” 42 U.S.C. § 3604(f)(9); see
    Hunt v. Aimco Props., L.P., 
    814 F.3d 1213
    , 1225 (11th Cir. 2016) (“[T]he
    direct threat exception described in section 3604(f)(9) is an affirmative
    defense.”); Velez v. Coral Gate W. Condo. Ass’n, No. 1:18-CV-24931, 
    2019 WL 2568856
    , at *3 (S.D. Fla. 2019) (“The ‘direct threat’ exception is an
    affirmative defense for circumstances in which it may be legitimate to
    protect other residents.”); Bos. Hous. Auth. v. Bridgewaters, 
    898 N.E.2d 848
    , 856 (Mass. 2009).
    The FHAA does not give tenants a cause of action to compel a
    housing provider to deny a disabled person’s request for accommodation
    or a cause of action to seek damages arising out of the landlord’s decision
    to grant a disabled person’s request for accommodation. By its own terms,
    the FHAA affords a private cause of action to any “aggrieved person.” 42
    U.S.C. § 3613(a)(1)(A). An “ ‘[a]ggrieved person’ includes any person who
    —(1) claims to have been injured by a discriminatory housing practice; or
    (2) believes that such person will be injured by a discriminatory housing
    practice that is about to occur.”
    Id. § 3602(i)(1)–(2)
    (emphasis added). A
    provider’s decision to grant a disabled person’s request for accommodation
    is, by definition, not a discriminatory housing practice. Thus, a tenant in
    the same building who is adversely affected by a landlord’s decision to
    grant a request for accommodation has no cause of action under the
    FHAA.
    B.
    It is also the public policy of the State of Iowa and the City of Iowa
    City to protect the right of disabled persons to have fair access to housing.
    The Iowa Civil Rights Act (ICRA) and the City of Iowa City Human Rights
    51
    Code make it unlawful for a housing provider to engage in discriminatory
    housing practices against disabled persons.        See Iowa Code § 216.2(5)
    (2017) (“ ‘Disability’ means the physical or mental condition of a person
    which constitutes a substantial disability . . . .”);
    id. §§ 216.8–.8A
    (making
    it unlawful to engage in discriminatory housing practices); Iowa City, Iowa,
    Code § 2-1-1 (2019) (defining disability, in part, as “[t]he physical or
    mental impairment of a person which substantially limits one or more of
    such person’s major life activities”);
    id. §§ 2-3-5
    to -6 (making it unlawful
    to engage in discriminatory housing practices).
    Like the FHAA, state and municipal law prohibit a landlord from
    refusing a disabled person’s request for reasonable accommodations. See
    Iowa Code § 216.8A(3)(c)(2) (“[D]iscrimination includes . . . [a] refusal to
    make reasonable accommodations in rules, policies, practices, or services,
    when the accommodations are necessary to afford the person equal
    opportunity to use and enjoy a dwelling.”); Iowa City, Iowa, Code § 2-3-
    6(E)(2) (mirroring Iowa Code § 216.8A(3)(c)(2)).
    Like the FHAA, state and local law place financial responsibility for
    a wrongful refusal of a requested accommodation on the housing provider.
    See Iowa Code § 216.17A(6) (stating “if the district court finds that a
    discriminatory housing or real estate practice has occurred or is about to
    occur, the district court may award or issue to the plaintiff” “[a]ctual and
    punitive damages,” “[r]easonable attorney’s fees,” and “[c]ourt costs”); Iowa
    City, Iowa, Code § 2-4-6(H) (“Payment to the complainant of damages
    caused by the discriminatory or unfair practice . . . may include actual
    damages, emotional distress damages, front pay, court costs and
    reasonable attorney fees.”).
    Like the FHAA, state and municipal law provide the landlord with
    an affirmative defense against an action arising under state and municipal
    52
    law where the accommodation poses a “direct threat to the health or safety
    of other persons.” Iowa Code § 216.8A(3)(e) (“Nothing in this subsection
    requires that a dwelling be made available to a person whose tenancy
    would constitute a direct threat to the health or safety of other persons or
    whose tenancy would result in substantial physical damage to the property
    of others.”); Iowa City, Iowa, Code § 2-3-6(E)(4) (mirroring Iowa Code
    § 216.8A(3)(e)).
    Like the FHAA, nothing in state or local law gives affected tenants a
    cause of action to compel a housing provider to deny a disabled person’s
    request for accommodation or a cause of action to challenge and seek
    damages arising out of the landlord’s decision to grant a disabled person’s
    request for accommodation.
    Unlike the FHAA, the ICRA specifically addresses the use of
    assistance animals. The general assembly amended the ICRA to explicitly
    allow    for   the   use   of   an   “assistance   animal”   as   a   reasonable
    accommodation. See Iowa Code § 216.8B (2020). Under the new law,
    “ ‘Assistance animal’ means an animal that qualifies as a reasonable
    accommodation under the federal Fair Housing Act.”
    Id. § 216.8B
    (1)(a).
    
    The new law provides, “A landlord shall waive lease restrictions and
    additional payments normally required for pets on the keeping of animals
    for the assistance animal or service animal of a person with a disability.”
    Id. § 216.8B
    (2). 
    The new law imposes criminal liability for interference
    with the right to use an assistance animal.
    Id. § 216.8B
    (4) 
    (“A person who
    knowingly denies or interferes with the right of a person with a disability
    under this section is, upon conviction, guilty of a simple misdemeanor.”).
    53
    C.
    The specific accommodation at issue in this case involves the waiver
    of a no-pets provision in a lease agreement to allow a disabled person the
    use of an emotional support animal on premises.
    There are two types of assistance animals: (1) service animals,
    and (2) other trained or untrained animals that do work,
    perform tasks, provide assistance, and/or provide therapeutic
    emotional support for individuals with disabilities . . . .
    Persons with disabilities may request a reasonable
    accommodation for service animals and other types of
    assistance animals, including support animals, under the
    FHA.
    HUD FHEO-2020-01 Notice at 1; see Iowa Code § 216C.11 (making it
    unlawful to deny or interfere with the right of a person to use a “service
    animal”);
    Id. § 216.8B
    (providing rights for persons to the use of an
    “assistance animal”).
    The majority draws a distinction between disabled persons who use
    service animals and disabled persons who use emotional support animals,
    concluding the former are entitled to greater accommodations.              The
    majority does so to escape the rationale of its own opinion, which
    necessarily requires housing providers to exclude blind persons when an
    allergic tenant is prior in time. However, the majority’s distinction is itself
    contrary to controlling authority. Under the fair housing laws, the duty to
    provide reasonable accommodation does not distinguish between service
    animals and assistance animals. See HUD FHEO-2020-01 Notice at 5
    (“For support animals and other assistance animals that may be necessary
    in housing, although the ADA does not provide for access, housing
    providers must comply with the FHA, which does provide for access.”); see
    also Iowa Code § 216.8B(1)(a) (requiring accommodation for assistance
    animals); Ass’n of Apartment Owners of Liliuokalani Gardens at Waikiki v.
    Taylor, 
    892 F. Supp. 2d 1268
    , 1285 (D. Haw. 2012) ([T]he Court considers
    54
    the development of the FHA and state law to include not only ‘service
    animals,’ but ‘assistance animals’ as reasonable accommodations.”); Fair
    Hous. of the Dakotas, Inc. v. Goldmark Prop. Mgmt., Inc., 
    778 F. Supp. 2d 1028
    , 1036 (D.N.D. 2011) (“[T]he Court finds the FHA encompasses all
    types of assistance animals regardless of training, including those that
    ameliorate a physical disability and those that ameliorate a mental
    disability.”); Wilkison v. City of Arapahoe, 
    926 N.W.2d 441
    , 449 (Neb. 2019)
    (“Unlike [the ADA], the FHA does not set forth minimum regulatory
    requirements for animals to qualify as a reasonable accommodation.
    Under a ruling by the U.S. Department of Housing and Urban
    Development, emotional support animals do not require task-specific
    training.” (footnote omitted)). The fact that the animal in this case is an
    emotional support animal rather than a service animal is immaterial to
    the outcome.
    A landlord’s waiver or modification of a no-pets policy to allow a
    disabled person the use of an emotional support animal is a per se
    reasonable accommodation. This is true of federal law. See 24 C.F.R.
    § 100.204(b), ex. 1; HUD FHEO-2020-01 Notice at 12 (stating when the
    assistance animal is one “commonly kept in households,” such as a dog
    or cat, “then the reasonable accommodation should be granted”); see also
    Revock v. Cowpet Bay W. Condo. Ass’n, 
    853 F.3d 96
    , 110 (3d Cir. 2017)
    (“A reasonable accommodation under the Fair Housing Act may include
    the use of an emotional support animal in one’s own home, despite the
    existence of a rule, policy or law prohibiting such an animal.”); 
    Bhogaita, 765 F.3d at 1289
    (holding resident’s emotional support animal was a
    reasonable accommodation under the FHA); Bryant 
    Woods, 124 F.3d at 604
    (“[E]ven though a prohibition of pets in apartments is common, facially
    neutral, and indeed reasonable, the FHA requires a relaxation of it to
    55
    accommodate a hearing dog for a deaf person because such an
    accommodation does not unduly burden or fundamentally alter the nature
    of the apartment complex.”); Baird v. 1600 Church Rd. Condo. Ass’n, No.
    17-4792, 
    2017 WL 5570333
    , at *4 (E.D. Pa. Nov. 17, 2017) (“An emotional
    support dog can constitute a reasonable accommodation for purposes of
    the FHA.”); Bone v. Vill. Club, Inc., 
    223 F. Supp. 3d 1203
    , 1218 (M.D. Fla.
    2016) (stating “an alteration to an association’s no-pet policy [to allow a
    tenant an assistance animal is] generally considered a reasonable
    accommodation”); Castellano v. Access Premier Realty, Inc., 
    181 F. Supp. 3d
    798, 807 (E.D. Cal. 2016) (finding waiver of no-pets policy for an
    emotional support cat was a reasonable accommodation under the FHA);
    Warren v. Delvista Towers Condo. Ass’n, 
    49 F. Supp. 3d 1082
    , 1087 (S.D.
    Fla. 2014) (“[T]his Court holds that an emotional support animal as defined
    by the FHA is a reasonable accommodation.”); Petty v. Portofino Council of
    Coowners, Inc., 
    702 F. Supp. 2d 721
    , 731 n.8 (S.D. Tex. 2010) (“[S]ervice
    dogs are a common example of a reasonable accommodation for people
    with disabilities.”).   This is true of state law as well.   See Iowa Code
    § 216.8B(2) (“A landlord shall waive lease restrictions and additional
    payments normally required for pets on the keeping of animals for the
    assistance animal or service animal of a person with a disability.”).
    II.
    Before directly addressing Cohen’s claim, it is necessary to provide
    context to this suit. While Cohen and 2800 are nominally adverse parties,
    they each seek the same substantive policy goal: to restrict the use of
    assistance animals in housing contrary to current understanding of the
    fair housing laws as set forth above. Cohen acknowledges this in her brief,
    stating her proposed first-in-time rule “will necessitate the denial of
    requests for accommodating emotional support [animals] that are made
    56
    after the allergic tenant begins their tenancy.” Because of their shared
    substantive policy goal, Cohen and 2800 present this case in a largely
    nonadversarial manner that has obscured the relevant facts, claims, and
    issues.
    Both parties question the need for and the efficacy of emotional
    support animals. Cohen notes the “therapeutic value of emotional support
    animals is still controversial.” Cohen cites a study for the proposition that
    there is no empirically supported theoretical framework justifying the
    therapeutic uses for animal therapy. For its part, 2800 states the benefit
    of an emotional support animal is it “purportedly allows a person with a
    mental health disability to function better in society or in some area of
    their life” and states “the science is mixed on whether emotional support
    animals are actually effective.” (Emphasis added.)
    Both parties assail the increased use of emotional support animals.
    Cohen argues that “emotional support animals have proved to be subject
    to widespread abuse.”     The evidence in support of her argument was
    provided by 2800’s leasing and property manager, Jeffrey Clark. Jeffrey
    Clark testified about the large percentage increase in the number of
    persons requesting the use of assistance animals. Jeffrey Clark testified
    that when he tries to enforce the no-pets rule, tenants frequently provide
    certification several days later that the pet is an assistance animal.
    Both parties agree “that the legal standards that govern disabilities
    appear in practice to have been significantly watered down.” The evidence
    in support of Cohen’s claim was provided, again, by 2800’s leasing and
    property manager. Jeffrey Clark testified about how a landlord cannot
    enforce a no-pets policy because people can easily obtain a certification for
    an assistance animal. He testified it took him only minutes to obtain a
    57
    certification for the use of an emotional support animal from an Internet
    site.
    Both parties agree that assistance animals impose costs on the
    landlord. Cohen argues that assistance animals increase costs for the
    landlord for “carpet cleaning and allergen removal.”         She argues full
    restoration of an apartment “due to animal waste and urine costs [are] on
    average between $2200 and $2500.” The evidence in support of her claim
    was provided, again, by 2800’s leasing and property manager. Jeffrey
    Clark testified at trial regarding all the reasons why assistance animals
    should not be allowed in no-pets housing.        2800 notes Jeffrey Clark
    testified about the “actual cost to deal with an animal in a unit.” He
    testified regarding the costs of ameliorating and remedying the effects of
    animals in the apartment units he manages, including the costs of
    cleaning the units, repairing the units, and pest control.
    Both parties agree that a housing provider’s waiver to allow an
    assistance animal on premises is a reasonable accommodation under the
    fair housing laws. Cohen acknowledges that the recent amendments to
    the ICRA “eliminate any uncertainty that emotional support/assistance
    animals are indeed appropriate in general as a reasonable accommodation
    under the Iowa Civil Rights Act.”     2800 acknowledges that “emotional
    support animals and service animals . . . are, essentially, a per se
    reasonable accommodation.”
    Although the parties agree that a housing provider’s waiver of a no-
    pets provision to allow an assistance animal on premises is a reasonable
    accommodation under the fair housing laws, they request that this court
    change the law because of the burdens placed on cotenants and landlords.
    Cohen claims the “burdens to co-tenants and landlords have been
    ignored.” She argues that “there is wide[s]pread abuse of the right to
    58
    emotional support animals” and that this court should resolve this knotty
    problem and “establish precedent balancing the benefits and burdens of
    emotional support animals among all affected parties.” Cohen proposes a
    complex framework in which tenants with allergies should be required “to
    provide the same type of documentation required of a disabled tenant.”
    She notes the documentation must be from a healthcare provider. If the
    allergy is strong enough, she argues, then the landlord should deny the
    disabled person’s request for accommodation if the allergic tenant was first
    in time.   Nowhere does Cohen explain how she derives this complex
    regulatory scheme from her common law claims for breach of contract and
    breach of the implied warranty of quiet enjoyment.
    Similarly, 2800 acknowledges the relevant law but argues the
    “current   rule   that   animals   are   essentially   per   se   reasonable
    accommodations is clearly wrong.” 2800 requests that this “[c]ourt should
    do away with any notion that an animal is a per se or an easy
    accommodation to make.” 2800 goes on to argue that “[l]andlords who
    wish to market their buildings and units to people with allergies and
    people who don’t want to live with animals should be able to do so without
    the requirement that the promises they’ve made will be broken.” As with
    Cohen, 2800 does not explain how its defense against Cohen’s claims
    would allow this court to do away with the fair housing laws.
    The parties have not presented an adversarial legal case. They have
    jointly presented a legislative briefing seeking to change the fair housing
    laws to take into account the escalating costs imposed on allergic
    cotenants and landlords due to the increased use of emotional support
    animals.   I do not minimize the parties’ concern.      Federal, state, and
    municipal law, however, countenance this result and require housing
    providers to allow disabled persons the use of emotional support animals
    59
    as an accommodation to provide fair and nondiscriminatory access to
    housing. The parties concede this. “To whatever extent that the use of
    [assistance] animals has gotten out of hand, or the needs of allergic people
    have not been prioritized, the political branches must do the necessary
    balancing.”   Doe v. U.S. Sec’y of Transp., 17-CV-7868 (CS), 
    2018 WL 6411277
    , at *11 n.9 (S.D.N.Y. Dec. 4, 2018).
    III.
    The majority accepts the parties’ nonadversarial and joint invitation
    to rewrite federal, state, and municipal fair housing laws. In so doing, the
    majority largely ignores the claims and the law actually at issue and
    instead engages in legislative balancing. I disagree with this approach.
    We are not bound to give effect to the parties’ nonadversarial stipulations
    regarding liability and defenses where those stipulations are contrary to
    law.   See, e.g., State v. Aumann, 
    236 N.W.2d 320
    , 322 (Iowa 1975)
    (“Stipulations as to the law do not settle for the court what the law is, and
    consequently are of no validity.”); In re Estate of Clark, 
    181 N.W.2d 138
    ,
    142 (Iowa 1970) (explaining stipulations of fact are binding on the parties
    but stipulations as to legal issues are not binding on this court if
    “unreasonable or against good morals or [contrary to] sound public
    policy”); see also Mech-Con Corp. v. West, 
    61 F.3d 883
    , 887 (Fed. Cir. 1995)
    (“We may disregard a stipulation when it is ‘inadvertent, contrary to law,
    contrary to fact, or made without proper authority.’ ” (quoting Kaminer
    Constr. Corp. v. United States, 
    488 F.2d 980
    , 988 (Fed. Cir. 1973))).
    A.
    To prevail on her claim for breach of contract, Cohen was required
    “to prove: (1) the existence of a contract, (2) the terms and conditions of
    the contract, (3) that [she] has performed all the terms and conditions
    required under the contract, (4) the defendant’s breach of the contract in
    60
    some particular way, and (5) that [she] has suffered damages as a result
    of defendant’s breach.” Royal Indem. Co. v. Factory Mut. Ins., 
    786 N.W.2d 839
    , 846 (Iowa 2010).
    1.
    The general principles of contract interpretation and construction
    are well established.     “A cardinal rule of contract construction or
    interpretation is the intent of the parties must control. The important time
    frame for determining this intent is the time the contract was executed.”
    Hartig Drug Co. v. Hartig, 
    602 N.W.2d 794
    , 797 (Iowa 1999) (citation
    omitted). “[E]xcept in cases of ambiguity, [the parties’ intent] is determined
    by what the contract itself says.” DuTrac Cmty. Credit Union v. Radiology
    Grp. Real Estate, L.C., 
    891 N.W.2d 210
    , 216 (Iowa 2017) (quoting Iowa R.
    App. P. 6.904(3)(n)). “[W]ords in an agreement are to be interpreted in
    accordance with their generally accepted meaning.” Farmers & Merchs.
    Sav. Bank v. Vandenberg Chevrolet-Buick, Ltd., 
    523 N.W.2d 211
    , 213 (Iowa
    1994).
    The contract at issue is the lease agreement. Cohen contends 2800
    breached paragraph 53 of the lease agreement by authorizing Clark to
    have a small dog named Cali as an emotional support animal. Paragraph
    53 of the lease agreement provides, “No pets are allowed in the building or
    on the Premises at any time.”         The same provision also provides,
    “Reasonable accommodations accepted.”
    The contract must be interpreted and construed in light of the fair
    housing laws, which inform and circumscribe the parties’ respective rights
    under the lease agreement. See Home Bldg. & Loan Ass’n v. Blaisdell, 
    290 U.S. 398
    , 429–30, 
    54 S. Ct. 231
    , 237 (1934) (“[T]he laws which subsist at
    the time and place of the making of a contract, and where it is to be
    performed, enter into and form a part of it, as if they were expressly
    61
    referred to or incorporated in its terms. This principle embraces alike
    those which affect its validity, construction, discharge, and enforcement.”
    (quoting Von Hoffman v. City of Quincy, 
    71 U.S. 535
    , 550 (1866))); Miller v.
    Marshall County, 
    641 N.W.2d 742
    , 751 (Iowa 2002) (stating there is a
    “presumption that parties incorporate applicable statutes into their
    contracts”); Amana Soc’y v. Colony Inn, Inc., 
    315 N.W.2d 101
    , 111–12 (Iowa
    1982) (en banc) (stating “existing laws [are] read into contracts in order to
    fix obligations as between the parties”).
    The term “reasonable accommodation” is a term of art within the
    meaning of the fair housing laws. See Berardelli v. Allied Servs. Inst. of
    Rehab. Med., 
    900 F.3d 104
    , 118 n.10 (3d Cir. 2018) (noting an
    accommodation is a “term[] of art” within the meaning of the FHA);
    Workman v. Frito-Lay, Inc., 
    165 F.3d 460
    , 466 (6th Cir. 1999) (stating
    “reasonable accommodation” is a “term[] of art” within the meaning of the
    ADA). Where, as here, a contract uses a legal term, the term must be
    interpreted and construed in accord with its generally accepted legal
    usage. See R.T. Vanderbilt Co. v. Hartford Accident & Indem. Co., 
    156 A.3d 539
    , 647 (Conn. App. Ct. 2017) (“Words with a fixed legal or judicially
    settled meaning must be presumed to have been used in that sense.”
    (quoting Keeper’s, Inc. v. ATGCKG Realestate, LLC, 
    80 A.3d 88
    , 93 (Conn.
    App. Ct. 2013))), aff’d, 
    216 A.3d 629
    (Conn. 2019); Sandt v. Energy Maint.
    Servs. Grp. I, LLC, 
    534 S.W.3d 626
    , 636 (Tex. App. 2017) (“Words used by
    the parties in a technical sense or which have become terms of art through
    routine usage in a particular context should be construed consistent with
    that usage.”); Restatement (Second) of Contracts § 202, at 86 (Am. Law
    Inst. 1981) (stating “where language has a generally prevailing meaning, it
    is interpreted in accordance with that meaning” and “words of art are given
    their technical meaning”); 11 Richard A. Lord, A Treatise on the Law of
    62
    Contracts § 32:4, at 682 (4th ed. 2012) (“Technical terms or words of art
    will be given their technical meaning.”).
    In light of the applicable law, the terms of the lease agreement are
    not ambiguous. An accommodation is unreasonable within the meaning
    of the fair housing laws only “if it would impose an undue financial and
    administrative burden on the housing provider or it would fundamentally
    alter the nature of the provider’s operations.” HUD & DOJ Joint Statement
    at 7; accord 
    Schwarz, 544 F.3d at 1220
    ; 
    Giebeler, 343 F.3d at 1157
    ; 
    Sabal, 6 F. Supp. 3d at 1281
    . Under the FHAA, the waiver of a no-pets provision
    does not fundamentally alter the nature of the dwelling. As the Sixth
    Circuit explained,
    One would naturally say that a blind tenant requests an
    accommodation from an apartment’s “no pets” policy if the
    tenant seeks an exemption for a seeing eye dog. But one
    would not naturally say that a tenant with allergies requests
    an accommodation from an apartment’s “pet friendly” policy if
    the tenant seeks a total pet ban. The former tenant seeks a
    one-off adjustment; the latter seeks a complete change. The
    word “accommodation” includes the first, but not the second,
    request.
    Davis v. Echo Valley Condo. Ass’n, 
    945 F.3d 483
    , 490 (6th Cir. 2019) (first
    emphasis added) (citation omitted) (distinguishing between “moderate
    adjustments” and “fundamental changes” to housing policies), cert.
    denied, ___ U.S. ____, ___ S. Ct. ___ (2020).    Thus, the Department of
    Justice, the Department for Housing and Urban Development, federal
    courts, and Iowa law all conclude the waiver of a no-pets provision to allow
    a disabled person to keep an assistance animal on premises is per se a
    reasonable accommodation. See Iowa Code § 216.8B(2) (2020); 24 C.F.R.
    § 100.204(b); HUD FHEO-2020-01 Notice at 12; see also 
    Revock, 853 F.3d at 110
    ; 
    Bhogaita, 765 F.3d at 1289
    ; Bryant 
    Woods, 124 F.3d at 604
    ; Baird,
    
    2017 WL 5570333
    at *4; 
    Bone, 223 F. Supp. 3d at 1218
    ; Castellano, 
    181 63 F. Supp. 3d at 807
    ; 
    Warren, 49 F. Supp. 3d at 1087
    ; Petty, 
    702 F. Supp. 2d
    at 731 n.8.
    The reasonable accommodation language in the contract put Cohen
    on notice that 2800 would make exceptions to its no-pets policy as part of
    a reasonable accommodation for another tenant.               There was no
    qualification in the lease agreement restricting the types of assistance
    animals that would be allowed on premises. To the extent Cohen assigned
    a   different   meaning   and   construction    to   the   term   “reasonable
    accommodation” that excluded the possibility cats and dogs would be
    allowed on premises, that meaning and construction was unique to her.
    Cohen’s undisclosed but more limited understanding of the contract
    is a unilateral mistake that cannot support her claim for liability against
    2800. See Peak v. Adams, 
    799 N.W.2d 535
    , 544 (Iowa 2011) (stating in
    determining mutual intention, “we look to what the parties did and said,
    rather than to some secret, undisclosed intention they may have had in
    mind” (quoting Waechter v. Aluminum Co. of Am., 
    454 N.W.2d 565
    , 568
    (Iowa 1990))); First Nw. Nat’l Bank v. Crouch, 
    287 N.W.2d 151
    , 153 (Iowa
    1980) (stating “[t]he intention expressed in the instrument prevails over
    the secret intention of” a party); Restatement (Second) of Contracts § 151
    cmt. a, at 383–84 (“An erroneous belief as to the contents or effect of a
    writing that expresses the agreement is, however, a mistake.         Mistake
    alone, in the sense in which the word is used here, has no legal
    consequences.”);
    id. cmt. b,
    at 384 (“The rules stated in this Chapter do
    not draw the distinction that is sometimes made between “fact” and “law.”
    They treat the law in existence at the time of the making of the contract as
    part of the total state of facts at that time. A party’s erroneous belief with
    respect to the law, as found in statute, regulation, judicial decision, or
    elsewhere, or with respect to the legal consequences of his acts, may,
    64
    therefore, come within these rules.”); 5 Margaret N. Kniffin, Corbin on
    Contracts § 24.5, at 15 (Joseph M. Perillo ed., rev’d ed. 1998) (“Inasmuch
    as the parties may have attached different meanings and may have had
    different intentions at the time of formation of the contract, the court must
    determine which party’s meaning and intention should prevail.”).
    This has long been the law of Iowa. See Bakke v. Bakke, 
    242 Iowa 612
    , 618, 
    47 N.W.2d 813
    , 817 (1951) (“The maxim ‘ignorantia legis non
    excusat’ is stated throughout the books as an elementary proposition; and
    when you look for the doctrine of law on this subject, you find it to be that
    equity will not relieve against a mistake of law.” (quoting Pierson v.
    Armstrong, 
    1 Iowa 282
    , 286 (1855))); Peterson v. McManus, 
    187 Iowa 522
    ,
    537, 
    172 N.W. 460
    , 466 (1919) (“If it was his intention to claim that he
    used it in some unusual sense, the plaintiff had the right to object that he
    could not be bound by the undisclosed purpose to use the word in a sense
    which differed from what plaintiff would naturally understand by the use
    of that word.”); Spencer v. Millisack, 
    52 Iowa 31
    , 34, 
    2 N.W. 606
    , 609 (Iowa
    1879) (“In a suit upon the contract its real, and not its supposed, meaning
    must prevail.”).
    For these reasons, I would hold Cohen failed to prove 2800 breached
    the lease agreement when it accommodated Clark’s request for an
    emotional support animal as it was expressly allowed to do under the plain
    language of the lease agreement.
    2.
    The majority rejects these principles of contract interpretation and
    concludes 2800 breached the lease agreement by accommodating Clark’s
    request because Cali posed a direct threat to Cohen’s health and safety
    within the meaning of 42 U.S.C. § 3604(f)(9). I respectfully disagree.
    65
    First, the majority confuses a claim arising under the fair housing
    laws with Cohen’s contract claim. The question presented is not whether
    2800 could have successfully defended a fair housing claim brought by
    Clark had 2800 denied the requested accommodation.             The question
    presented is the meaning of the contract at “the time the contract was
    executed.” Hartig Drug 
    Co., 602 N.W.2d at 798
    ; see 
    Peak, 799 N.W.2d at 544
    ; Restatement (Second) of Contracts § 202 cmt. b, at 87.           On the
    relevant question, as a matter of federal, state, and municipal housing law,
    the meaning of reasonable accommodation is well established and
    generally accepted. The waiver of a no-pets provision is per se a reasonable
    accommodation.
    Second, the majority misapprehends the fair housing laws.           The
    direct-threat provision does not change the meaning of reasonable
    accommodation.      The direct-threat provision serves as an affirmative
    defense for a housing provider to avoid liability for denying a requested
    accommodation.     See 
    Hunt, 814 F.3d at 1225
    (“But the direct threat
    exception described in section 3604(f)(9) is an affirmative defense . . . .”);
    Dadian v. Village of Wilmette, 
    269 F.3d 831
    , 840–41 (7th Cir. 2001) (“[W]e
    conclude that a public entity that asserts the reason it failed to
    accommodate a disabled individual was because she posed a direct threat
    to safety bears the burden of proof on that defense at trial.”); Velez, 
    2019 WL 2568856
    , at *3 (“The ‘direct threat’ exception is an affirmative defense
    for circumstances in which it may be legitimate to protect other
    residents.”); Simmons v. T.M. Assocs. Mgmt., Inc., 
    287 F. Supp. 3d 600
    , 604
    n.1 (W.D. Va. 2018) (same); Township of West Orange v. Whitman, 8 F.
    Supp. 2d 408, 428 (D.N.J. 1998) (same); Bos. Hous. 
    Auth., 898 N.E.2d at 856
    (same).
    66
    In other words, the direct-threat provision is an exception to the
    duty to provide reasonable accommodation; it does not change the
    meaning of what is a reasonable accommodation.                 See 42 U.S.C.
    § 3604(f)(9); Iowa Code § 216.8A(3)(e) (2017); Iowa City, Iowa, Code § 2-3-
    6(E)(4); Hernandez v. Golf Course Estates Home Owners Ass’n, ___ F. Supp.
    3d ___, ___, 
    2020 WL 1821011
    , at *6 (D. Or. Apr. 10, 2020) (“The FHAA
    does not require that an accommodation be made if it ‘would constitute a
    direct threat to the health or safety of other individuals . . . .’ ” (quoting 42
    U.S.C. § 3604(f)(9))); Velez, 
    2019 WL 2568856
    , at *3 (“The FHA carves out
    an exception for those who pose a ‘direct threat to the health or safety’ of
    others.” (quoting 42 U.S.C. § 3604(f)(9))). As one court explained,
    [I]f a handicapped tenant is a direct threat to the health and
    safety of other tenants, the landlord is obligated to either
    reasonably accommodate the tenant’s handicap or show that
    no reasonable accommodation will eliminate or acceptably
    minimize the risk posed by the handicapped tenant. When
    the landlord shows that no reasonable accommodation will
    curtail the risk, its duty to accommodate ceases.
    Arnold Murray Constr., L.L.C. v. Hicks, 
    621 N.W.2d 171
    , 175 (S.D. 2001).
    Thus, even if Cali posed a direct threat to Cohen, it does not change the
    generally accepted meaning of reasonable accommodation as used in the
    parties’ contract.    It simply means 2800 could have denied Clark’s
    requested accommodation and asserted the direct-threat provision as an
    affirmative defense in the event Clark had sued 2800 for discrimination
    under the fair housing laws.
    Third, and related, the majority’s construction of the direct-threat
    provision is contrary to the purpose of the statute. Section 3604(f)(9) is
    “intended to establish an affirmative defense available to landlords . . . in
    actions against them to enforce the FHAA, not to provide a basis for claims
    such as those asserted by . . . neighbors.” Township of West Orange, 
    8 F. 67
    Supp. 2d at 428. But here the majority does just that. The majority
    creates a private cause of action for tenants to enforce the fair housing
    laws against disabled persons and landlords who accommodate them. If
    the lease agreement at issue in this case contained only the no-pets
    provision without the reasonable accommodation provision, 2800 still
    would have been obligated under the fair housing laws to consider Clark’s
    request for accommodation. Under the majority’s interpretation of the fair
    housing laws, however, Cohen would nonetheless be entitled to sue Clark
    for having an assistance animal and 2800 for allowing Clark to have an
    assistance animal on premises because the animal posed a direct threat
    to Cohen within the meaning of the statute. The majority has weaponized
    the statutory affirmative defense into a cause of action for neighbors to sue
    disabled persons and landlords. The lack of any statutory right or remedy
    in the ICRA for tenants affected by a disabled person’s exercise of his or
    her rights counsels strongly against creating a de facto private cause of
    action allowing the same. See Shumate v. Drake Univ., 
    846 N.W.2d 503
    ,
    516 (Iowa 2014) (holding “there is no implied private right of action under
    Iowa Code chapter 216C” where the legislature specifically afforded private
    rights of action under other provisions of the ICRA).
    Fourth, it is also not clear that the direct-threat analysis is even
    applicable to the facts and circumstances of this case. Federal and state
    enforcement guidelines provide that a “determination that an assistance
    animal poses a direct threat of harm to others . . . must be based on an
    individualized assessment that relies on objective evidence about the
    specific animal’s actual conduct.” U.S. Dep’t of Hous. & Urban Dev., FHEO-
    2013-01, Service Animals and Assistance Animals for People with
    Disabilities in Housing & HUD-Funded Programs 3 (April 25, 2013)
    [hereinafter   HUD      FHEO-2013-01        Notice]     (emphasis    added),
    68
    https://archives.hud.gov/news/2013/servanimals_ntcfheo2013-01.
    pdf [https://perma.cc/ AKA3-2425]; see Iowa Civil Rights Comm’n, ICRC
    Factsheet: Assistance Animals and the Fair Housing Act; Service Animals
    and the Americans with Disabilities Act (Rev. Sept. 2015) [hereinafter ICRC
    Factsheet],   https://icrc.iowa.gov/sites/default/files/publications/2015
    /AssistanceAnimalsFactSheet.pdf[https://perma.cc/QLD2-CV5K].           This
    requires an “individualized assessment that is based on objective evidence
    about the specific animal in question, such as the animal’s current
    conduct or a recent history of overt acts.” Friedel v. Park Place Cmty. LLC,
    
    2017 WL 3666440
    , at *3 (S.D. Fla. 2017) (quoting Preamble to Final Rule,
    Pet Ownership for the Elderly and Persons with Disabilities, 73 Fed. Reg.
    63834, 63837 (Oct. 27, 2008) [hereinafter Preamble]), aff’d, 747 F. App’x
    775 (11th Cir. 2018) (per curiam).
    Cohen does not ask that we consider Cali’s actual conduct or overt
    acts. Instead, she asks that we consider Cohen’s physical reactions to
    Cali’s mere presence. The guidelines prohibit a housing provider from
    making categorical exclusions based on “[b]reed, size, and weight
    limitations.” HUD FHEO-2013-01 Notice at 3; see ICRC Factsheet. But
    here, Cohen asks us to make even larger categorical exclusions and
    disallow all cats, dogs, and any other animal that creates “pet dander.”
    Cohen’s categorical exclusions seem to fall outside the ambit of the direct-
    threat provision.
    Fifth, even assuming an allergic response to an assistance animal
    could, under some circumstances, constitute a direct threat within the
    meaning of section 3604(f)(9), Cohen failed to prove Cali posed a direct
    threat to her health or safety within the meaning of the statute.        In
    determining whether a party has proved a direct threat, the statutory
    exemption must be construed narrowly to advance the purposes of the fair
    69
    housing laws.     See 
    Bangerter, 46 F.3d at 1503
    –04 (explaining the
    legislative history and purpose of the FHAA and finding section 3604(f)(9)
    and other “exceptions to the FHAA’s prohibitions on discrimination should
    be narrowly construed”); Hogar Agua y Vida en el Desierto, Inc. v. Suarez–
    Medina, 
    36 F.3d 177
    , 181 (1st Cir. 1994) (stating “ambiguous exemptions
    from FHA liability are to be narrowly construed”); Laflamme v. New
    Horizons, Inc., 
    605 F. Supp. 2d 378
    , 392 (D. Conn. 2009) (“The FHA,
    regulations, and legislative history . . . make clear that [the direct-threat
    provision] has a very narrow reach.”); United States v. City of Jackson, 
    318 F. Supp. 2d 395
    , 414 (S.D. Miss. 2002) (stating the direct-threat provision
    is “a narrow exemption to coverage”), aff’d, 
    359 F.3d 727
    (5th Cir. 2004).
    A “direct threat” is “a significant risk of substantial harm.” HUD &
    DOJ Joint Statement at 4. The risk of substantial harm must be more than
    remote or speculative.     See 
    Warren, 49 F. Supp. 3d at 1087
    (“[T]he
    presumption in favor of a reasonable accommodation is such that ‘the Fair
    Housing Act requires the existence of a significant risk—not a remote or
    speculative risk.’ ” (quoting Preamble, 73 Fed. Reg. at 63837)). The party
    seeking to invoke the direct-threat exemption must have “reliable,
    objective evidence that a person with a disability poses a direct threat
    before” a reasonable accommodation can be denied. HUD & DOJ Joint
    Statement at 5.
    Cohen did not meet the high burden of establishing Cali posed a
    significant risk of substantial harm to her health. Although the parties
    stipulated Cohen “is allergic to dogs and cats” and suffered “allergic
    attacks” due to Cali’s presence in the building, the parties did not stipulate
    to the nature of the attacks. The evidence shows, and Cohen herself stated
    “there is a difference between [her allergic responses to] cat[s] and dog[s].”
    70
    Cohen can “actually tell the difference between a cat and a dog” depending
    on the allergy symptoms she experiences. Cohen testified,
    So with a cat, within seconds of exposure my throat begins to
    close up, and for the past few years I’ve had to carry around
    EpiPens due to the severity of it, where with dogs, my nose
    just gets stuffy and, you know, my sinuses get swollen upon
    exposure.
    She testified Cali caused her to experience “head cold” symptoms, but
    minus the “foggy” feeling that makes it “difficult to concentrate” when one
    has a cold. Her symptoms included stuffy nose, postnasal drip, constant
    coughing, and excess mucus in her throat.         An affidavit from Cohen’s
    allergist further clarified the distinction. The affidavit states Cohen suffers
    from allergies to “cat and dog hair and dander.” It also states Cohen has
    “cat and dog sensitivities.”    Finally, it states Cohen “has a history of
    particularly severe allergic reactions including oropharyngeal swelling
    when exposed to cats.”
    There is no evidence in the record showing Cohen’s exposure to
    dogs, generally, or Cali, specifically, caused Cohen to suffer anything other
    than cold-like symptoms. Allergy-induced cold-like symptoms in response
    to the presence of an emotional support animal does not amount to
    “substantial harm” within the meaning of the fair housing laws. See HUD
    & DOJ Joint Statement at 4; see also Maubach v. City of Fairfax, No. 1:17-
    cv-921, 
    2018 WL 2018552
    , at *6 n.7 (E.D. Va. Apr. 30, 2018) (“If Mr. B
    were a service animal under Title II or III of the ADA, as he is not on this
    record, then allergies would not be sufficient on their own to justify barring
    Mr. B from public spaces.”); Entine v. Lissner, No. 2:17-cv-946, 
    2017 WL 5507619
    , at *6, *8 n.6 (S.D. Ohio Nov. 17, 2017) (“Allergies and fear of
    dogs are not valid reasons for denying access or refusing service to people
    using service animals.”). Thus, even if the direct-threat provision were
    71
    relevant to the disposition of Cohen’s claim for breach of contract, she has
    not proved a direct threat to her health and safety within the meaning of
    section 3604(f)(9).
    The majority’s analysis of the direct-threat provision might have
    some purchase if 2800 were invoking the provision as an affirmative
    defense against a claim brought by Clark under the fair housing laws in
    the event 2800 had denied Clark’s request for accommodation. But the
    majority’s analysis of the direct-threat provision provides no basis for
    holding 2800 is liable to Cohen under a theory of contract when 2800
    granted a reasonable accommodation as expressly allowed in the text of
    the parties’ agreement.
    3.
    An additional consideration militates       against the majority’s
    interpretation of the lease agreement. Consider the implications of the
    majority’s opinion. If 2800’s decision to grant Clark’s request to keep an
    assistance animal on premises was not a “reasonable accommodation” as
    a matter of contract law, then 2800 breached the same provision of the
    lease agreement with respect to each of the tenants in the building. This
    is true without regard to whether those tenants had any allergies to Clark’s
    assistance animal because they too contracted to live in a no-pets
    apartment building subject to reasonable accommodation. While those
    tenants may have suffered only nominal damages, if any, they still would
    be able to establish breach as a matter of law. That result to me seems
    untenable, and it is unaddressed by the majority opinion.
    B.
    Cohen also contends 2800 breached her right to quiet enjoyment of
    her dwelling when 2800 failed to deny Clark’s request for an
    accommodation under federal, state, and municipal laws intended to
    72
    protect the rights of disabled persons to access housing on a fair and
    nondiscriminatory basis.
    A claim for breach of quiet enjoyment is a limited one. “It is generally
    recognized that an eviction [or constructive eviction] is necessary to
    constitute a breach of warranty of title or for quiet enjoyment.” Kendall v.
    Lowther, 
    356 N.W.2d 181
    , 190 (Iowa 1984) (quoting Eggers v. Mitchem,
    
    240 Iowa 1199
    , 1201–02, 
    38 N.W.2d 591
    , 592 (1949)); see also United
    States v. G & T Enters., L.C., 
    978 F. Supp. 1232
    , 1242 (N.D. Iowa 1997)
    (requiring actual or constructive eviction for a breach of a quiet enjoyment
    provision in a lease); Duck Creek Tire Serv., Inc. v. Goodyear Corners, L.C.,
    
    796 N.W.2d 886
    , 895 (Iowa 2011) (“When a tenant is actually evicted from
    the leased premises, a breach of the covenant of quiet enjoyment has
    occurred.”); K.A. Drechsler, Annotation, What Amounts to Constructive
    Eviction Which Will Support Action for Breach of Covenant of Warranty or for
    Quiet Enjoyment, 
    172 A.L.R. 18
    , at 20–21 (1948) (“While it is generally
    recognized that an eviction is necessary to constitute a breach of a
    covenant of warranty or for quiet enjoyment . . . the modern rule supported
    by the overwhelming weight of authority is to the effect that it is not
    essential that there be an actual expulsion of the grantee, a constructive
    eviction being sufficient.” (footnotes omitted)).
    Cold-like symptoms do not constitute a constructive eviction. The
    implied warranty protects only against conditions that materially affect the
    health and safety of tenants.     It sets a minimum standard to protect
    tenants against conditions that render premises uninhabitable or
    unusable. That is not this case. Cohen failed to prove her claim.
    C.
    There is an additional, and more fundamental, reason why Cohen’s
    common law claims fail. The heart of the issue is whether the law of
    73
    contract and quiet enjoyment require a landlord to aggressively deny the
    statutory rights of disabled persons and risk substantial civil and criminal
    liability. The majority says yes. The relevant precedents say no. In accord
    with these precedents, I would hold the doctrine of prevention by
    government regulation excused any breach of contract or breach of the
    warranty of quiet enjoyment under the circumstances presented.
    Generally, where a law, regulation, order, or any other government
    action affects a party’s performance in such a way that it is impracticable
    for him both to comply with the regulation or order and to perform, then
    the party’s failure to perform is discharged so long as the party made a
    good faith effort to perform in accord with the contract and the relevant
    law, regulation, order, or government action. See Molo Oil Co. v. River City
    Ford Truck Sales, Inc., 
    578 N.W.2d 222
    , 224 (Iowa 1998) (“A party breaches
    a contract when, without legal excuse, it fails to perform any promise which
    forms a whole or a part of the contract.” (Emphasis added.)); Restatement
    (Second) of Contracts § 264 cmt. b, at 333 (stating that the government
    “regulation or order must directly affect a party’s performance in such a
    way that it is impracticable for him both to comply with the regulation or
    order and to perform” and that a party who seeks to justify
    nonperformance due to limitations imposed by law “must have observed
    the duty of good faith and fair dealing”). One court has called this “the
    doctrine of prevention by governmental regulation or order.” Union Cty.
    Utils. Auth. v. Bergen Cty. Utils. Auth., 
    995 F. Supp. 506
    , 516 (D.N.J. 1998).
    In a recent case, this court recognized that a landlord’s breach of
    the duty of quiet enjoyment and breach of the landlord tenant act would
    be excused where the landlord was acting in accord with a governmental
    command:
    74
    There is ample authority for the proposition that when a
    landlord takes action pursuant to an order of a public official,
    a breach of the covenant of quiet enjoyment does not occur.
    We think the same reasoning applies when a claim is made
    that the landlord violates provisions of the [Iowa Uniform
    Residential Landlord and Tenant Act] when acting pursuant
    to an order by municipal authorities.
    Lewis v. Jaeger, 
    818 N.W.2d 165
    , 179–80 (Iowa 2012) (citations omitted).
    The doctrine this court recognized in Lewis is grounded in public
    policy.    As the United States Court of Appeals for the Tenth Circuit
    explained, discharging a party’s contractual liability based on compliance
    with regulatory commands is in accord with public policy:
    [A]s a matter of policy, individuals and corporations who
    cooperate with local regulatory agencies and comply with the
    letter and spirit of legally proper regulations, environmental
    or otherwise, are to be encouraged.
    Int’l Minerals & Chem. Corp. v. Llano, Inc., 
    770 F.2d 879
    , 887 (10th Cir.
    1985). This is true so long as the party seeking refuge under the doctrine
    acted in good faith. See
    id. (“There is,
    we recognize, a limit to the extent
    to which an individual can seek refuge in the context of a case such as
    this by cooperating with the government: ‘any action by the party claiming
    excuse which causes or colludes in inducing the governmental action
    preventing his performance would be in breach of good faith and would
    destroy his exemption.’ ” (quoting N.M. Stat. Ann. § 55–2–615 cmt. 10
    (1978))); McCullough v. Houar, 
    141 Iowa 342
    , 343–44, 
    117 N.W. 1110
    ,
    1111 (1908) (finding no breach of the covenant of quiet enjoyment where
    a landlord made a good faith effort to remedy issues caused by another
    tenant).
    Here, 2800 acted in good faith both to comply with the fair housing
    laws and to honor its contractual obligations to Cohen. 2800 and Cohen
    entered into a lease agreement in which both parties acknowledged 2800
    might make “reasonable accommodations” within the meaning of the fair
    75
    housing laws. It is generally understood that a modification of a no-pets
    provision to allow for the use of an assistance animal is a reasonable
    accommodation within the meaning of the fair housing laws.                  Clark
    requested 2800 allow him to keep Cali on premises as an emotional
    support animal.        Upon receiving Clark’s documented request, 2800
    notified all tenants in the building it was going to allow a dog to live on the
    premises and asked tenants with any issues or allergies to notify 2800.
    Cohen responded and notified 2800 she was allergic to dogs. 2800 then
    contacted the Iowa Civil Rights Commission (ICRC) for guidance.                 The
    ICRC      advised   2800   it   should     not   refuse   Clark’s     request   for
    accommodation. Upon the advice and guidance of the ICRC, 2800 granted
    Clark’s requested accommodation and initiated an interactive process with
    Clark and Cohen to find solutions that accommodated both parties.
    Through this interactive process the parties adopted several measures to
    limit Cohen’s exposure to Cali.          This included designating separate
    entrances, stairways, and hallways for the parties. 2800 also purchased
    an air purifier for Cohen’s apartment. 2800’s efforts did not eliminate
    Cohen’s allergy symptoms.        In an effort to further ameliorate Cohen’s
    allergy    symptoms,    2800    explored      other   measures,     including   the
    installation of airlock doors. 2800 determined, and the parties agree, the
    installation cost of the doors, $81,715.92, was unreasonable and not
    required under the circumstances. The parties do not dispute 2800 acted
    in good faith to comply with the law and ameliorate the conditions for
    Cohen.
    While 2800’s ameliorative efforts were not successful and Cohen
    may have suffered actual harm due to the presence of Clark’s emotional
    support animal in the building, the harm was without legal injury at
    common law. “At common law, this sort of ‘factual harm without a legal
    76
    injury was damnum absque injuria and provided no basis for relief.’ ”
    United States v. Sineneng-Smith, 590 U.S. ___, ___, 
    140 S. Ct. 1575
    , 1587
    (2020) (Thomas, J., concurring) (quoting F. Andrew Hessick, Standing,
    Injury in Fact, & Private Rights, 93 Cornell L. Rev. 275, 280–81 (2008)).
    The maxim recognizes that, in some circumstances, private interest must
    give way to a superior public right. See United States v. Willow River Power
    Co., 
    324 U.S. 499
    , 508, 510, 
    65 S. Ct. 761
    , 766–67 (1945) (“Where these
    interests conflict they are not to be reconciled as between equals, but the
    private interest must give way to a superior right . . . .”).
    Under this doctrine, Cohen’s harm cannot support a claim for
    liability under a theory of contract or implied warranty because she
    suffered no legal injury.     Stated differently, Cohen is not entitled to
    compensation from 2800 because 2800 committed no legal wrong. 2800
    acted in good faith to comply with the command of federal, state, and
    municipal law. It did so under the threat of substantial civil liability and
    criminal liability for the failure to comply. Cohen’s harm was caused not
    by 2800’s conduct but by the dictates of federal, state, and local law.
    Because of this, she has suffered no legally cognizable injury.         See
    Hendricks v. DSW Shoe Warehouse, Inc., 
    444 F. Supp. 2d 775
    , 780 (W.D.
    Mich. 2006) (“In addition, a breach of contract claim must be rejected
    where the breach, if any, is ‘damnum absque injuria.’ ”); Keller v. Clark
    Equip. Co., 
    474 F. Supp. 966
    , 969 (D.N.D. 1979) (“Injury is usually but not
    always contemporaneous with the wrongful act. It is the conjunction of
    damage and wrongful act that creates a cause of action for tort or contract,
    and there is no cause of action if either damage or wrong is wanting.”);
    Palmer v. Del., Lackawanna. & W. R.R., 
    120 A. 668
    , 669 (Pa. 1923) (“No
    cause of action arises from the doing of a lawful act or the exercise of a
    legal right, if done or exercised in a lawful and proper manner; the
    77
    resulting damage, if any, being damnum absque injuria.”           (quoting 1
    Corpus Juris 965)); Ayala v. City of Corpus Christi, 
    507 S.W.2d 324
    , 326
    (Tex. Civ. App. 1974) (“An action will not lie for an injury resulting from
    the mere exercise of a legal right, or from the commission of a lawful action
    in a proper manner. The doctrine of damnum absque injuria (damage
    without injury) applies, and the loss is not cognizable in the law.”).
    The fact that there was no formal government order to grant Clark’s
    request for accommodation does not change the analysis.             See Int’l
    
    Minerals, 770 F.2d at 887
    (“Second, as a matter of law, government policy
    need not be explicitly mandatory to cause impracticability.”). 2800 was
    exposed to significant risk in the event it denied Clark’s request for
    accommodation and could not carry its burden to prove an affirmative
    defense. Under federal, state, and municipal law, Clark, the Department
    of Justice, the ICRC, or the Iowa City Human Rights Commission could
    have pursued an enforcement action or statutory action against 2800.
    2800 could have been forced to pay: compensatory damages, including
    out-of-pocket expenses; noneconomic damages for humiliation, mental
    anguish, and psychological injuries; punitive damages; attorney’s fees;
    civil penalties; and additional penalties up to $100,000. See 42 U.S.C.
    §§ 3612–3614; Iowa Code § 216.17A(6) (2017); Iowa City, Iowa, Code § 2-
    4-6(H).   In addition, the revised ICRA imposes criminal liability for a
    knowing violation of state fair housing law. See Iowa Code § 216.8B(4)
    (2020). Thus, while it is true 2800 could have denied Clark’s request for
    accommodation, a party has no obligation to break the law or exhaust all
    legal challenges before being discharged from liability. See Directions, Inc.
    v. New Prince Concrete Constr. Co., 
    491 A.2d 1347
    , 1349 (N.J. Super. Ct.
    App. Div. 1985) (explaining compliance with government order could still
    serve as a defense even though the party could have legally challenged the
    78
    validity of the order); Restatement (Second) of Contracts § 264 cmt. a, at
    331 (“The fact that it is still possible for a party to perform if he is willing
    to break the law and risk the consequences does not bar him from claiming
    discharge.”).
    2800 was subject to competing demands. Port side was Scylla, a
    six-headed monster of federal, state, and municipal housing laws.
    Starboard side was Charybdis, the whirlpool of Cohen’s common law
    rights. The majority holds a landlord must sail directly toward one or the
    other: the landlord can refuse the accommodation and be eaten by
    enforcement actions and discrimination lawsuits brought by federal
    authorities, state authorities, municipal authorities, and disabled persons;
    or the landlord can grant the accommodation and drown in absolute
    liability to all tenants injured by the landlord’s waiver of the no-pets
    provision.   The relevant precedents say the landlord can successfully
    navigate the strait by acting in good faith to comply with the fair housing
    laws and its contractual obligations. I would adhere to those precedents
    and hold 2800 is not liable to Cohen under the circumstances presented.
    IV.
    In addition to not being supported by the law of contract or quiet
    enjoyment, the majority’s holding itself is a prohibited discriminatory
    housing practice that violates the letter and spirit of the fair housing laws.
    The FHAA provides that “any law of a State, a political subdivision,
    or other such jurisdiction that purports to require or permit any action
    that would be a discriminatory housing practice under this subchapter
    shall to that extent be invalid.” 42 U.S.C. § 3615; see Wis. Pub. Intervenor
    v. Mortier, 
    501 U.S. 597
    , 604, 
    111 S. Ct. 2476
    , 2481 (1991) (“[S]tate laws
    that ‘interfere with, or are contrary to the laws of congress, made in
    79
    pursuance of the constitution’ are invalid.” (quoting Gibbons v. Ogden, 22
    U.S. (9 Wheat.) 1, 211 (1824))).
    The FHA provides relief not only from policies adopted and actions
    taken with a discriminatory intent, but also from the application of facially
    neutral standards that have an unlawful discriminatory effect upon a
    protected class.   See LeBlanc-Sternberg v. Fletcher, 
    67 F.3d 412
    , 425
    (2d Cir. 1995); Huntington Branch, NAACP v. Town of Huntington, 
    844 F.2d 926
    , 933–34 (2d Cir. 1988), abrogated on other grounds by MHANY Mgmt.,
    Inc. v. County of Nassau, 
    819 F.3d 581
    , 617 (2d Cir. 2016). “A disparate
    impact analysis examines a facially-neutral policy or practice . . . for its
    differential impact or effect on a particular group.” Huntington 
    Branch, 844 F.2d at 933
    . To establish a prima facie case under this theory, a
    plaintiff must show: “(1) the occurrence of certain outwardly neutral
    practices, and (2) a significantly adverse or disproportionate impact on
    persons of a particular type produced by the defendant’s facially neutral
    acts or practices.” Gamble v. City of Escondido, 
    104 F.3d 300
    , 306 (9th
    Cir.1997) (quoting Pfaff v. U.S. Dep’t of Hous. & Urban Dev., 
    88 F.3d 739
    ,
    745 (9th Cir. 1996)).
    Here, the majority adopts Cohen’s facially neutral first-in-time rule,
    the same rule 2800 proposed at trial, that requires providers to deny a
    disabled person’s request for accommodation. The parties concede this
    will result in the denial of housing to disabled persons. Indeed, that is the
    parties’ intended result, which the majority willingly adopts. Cohen wants
    to limit the use of emotional support animals because “there is
    wide[s]pread abuse of the right to emotional support animals.” 2800 does
    not want to have to comply with the fair housing laws so it can market its
    property as pet free. 2800 argues this “court should do away with any
    notion that an animal is a per se or an easy accommodation to make.”
    80
    2800 goes on to argue that “[l]andlords who wish to market their buildings
    and units to people with allergies and people who don’t want to live with
    animals should be able to do so.”
    By adopting the parties’ proposed first-in-time rule, the majority has
    adopted a rule of law that “require[s] or permit[s] an[] action that would be
    a discriminatory housing practice” and that is preempted under 42 U.S.C.
    section 3615. 42 U.S.C. § 3615; see Toledo Fair Hous. Ctr. v. Farmers Ins.
    Grp. of Cos., 
    61 F. Supp. 2d 681
    , 683 (N.D. Ohio 1999) (noting laws are
    preempted where the law “is itself a ‘discriminatory housing practice.’ ”
    (quoting 42 U.S.C. § 3615)).
    The First Circuit addressed a similar issue in Astralis Condominium
    Ass’n v. Secretary, United States Department of Housing & Urban
    Development, 
    620 F.3d 62
    (1st Cir. 2010).       In that case, two disabled
    persons sought an accommodation that allowed them exclusive access to
    two of ten handicapped parking spaces closest to their units.
    Id. at 64–
    65.   The ten handicapped parking spaces were considered common
    elements and available on a first-come-first-served basis.
    Id. at 64.
    The
    condominium association denied the requested accommodation, relying
    on the local condominium law and the association’s private agreement,
    both of which required the consent of all the condominium unit owners
    before transferring common elements.
    Id. at 69–70.
    The First Circuit
    concluded the association’s reliance on the local law and association
    agreement was not grounds for denying the rights of the disabled to access
    housing. The court explained the association was “duty bound” not to
    enforce local law “if doing so would either cause or perpetrate unlawful
    discrimination.”
    Id. at 69.
    The court also quickly rejected and derided the
    association’s contract argument, stating, “[A]dopting Astralis’s view would
    create a sinkhole that would swallow the general rule and cripple the
    81
    effectiveness of the FHAA. To say that private agreements under a state’s
    condominium statute are capable of trumping federal anti-discrimination
    law verges on the ridiculous. We disavow that proposition.”
    Id. at 70.
    The same rationale applies here with greater force where Cohen’s
    claimed right arises from the very lease term from which Clark seeks
    accommodation. There is nothing in the fair housing laws that allows a
    housing provider to deny a requested accommodation on the ground that
    the disabled person is second in time. The rule is an arbitrary amendment
    to the fair housing laws. The court in Entine rejected this first-in-time rule
    in a similar case arising under the ADA. In that case, Entine lived in a
    sorority house with her service animal. 
    2017 WL 5507619
    , at *1. Another
    member of the sorority, Goldman, claimed to be allergic to the service
    animal.
    Id. Goldman suffered
    from Crohn’s disease, and she claimed the
    allergies exacerbated her Crohn’s disease and caused her significant pain
    and distress.
    Id. Because the
    matter involved a university, the conflict
    between the parties was presented to the university’s ADA Coordinator,
    Lissner. “Lissner determined that ‘the resolution for this impasse [was]
    based on who secured their lease first.      Lissner decided that whoever
    secured their lease second would have the choice to move out of the
    [sorority] house, or stay in the house without their accommodation.’ ”
    Id. at *5.
    Lissner determined Entine and her service animal would have to
    vacate the sorority house.
    Id. Entine challenged
    this finding in district
    court. The district court concluded the first-in-time rule was improper,
    calling it an “arbitrary, ‘disability-neutral standard.’ ”
    Id. at *9.
      The
    district court granted Entine’s request for a preliminary injunction and
    restrained the university from removing her from the house.
    Id. at *11.
          Even if not expressly preempted by federal law as a discriminatory
    housing practice, the majority’s first-in-time rule is certainly contrary to
    82
    the spirit of federal, state, and municipal fair housing laws. The majority
    rule creates financial incentives for cotenants to sue disabled persons
    seeking reasonable accommodations and landlords granting reasonable
    accommodations. Under the majority’s rule, the cotenant can usurp the
    statutory authority granted to a housing provider and demand the provider
    deny a requested accommodation under the threat of a lawsuit all without
    bearing any of the financial consequences if the denial is in fact wrong. If
    the cotenant prevails on her claim, the disabled person (remember, Cohen
    sued Clark, and the majority’s theory of liability would extend to Clark)
    and the housing provider must pay damages. If the cotenant loses, she is
    out only the small claims filing fee. By placing this asymmetrical financial
    risk on disabled persons and housing providers, the majority’s rule
    discourages disabled persons from seeking reasonable accommodations
    and discourages landlords from granting reasonable accommodations.
    This is contrary to the spirit of the fair housing laws.
    V.
    The majority accommodates the nominally adverse parties’ joint
    request to amend the fair housing laws to require, as a matter of common
    law, that housing providers must deny a disabled person’s request to use
    an assistance animal to obtain equal access housing where a cotenant
    with contrary interests is first in time.    The majority’s holding is not
    supported by the common law and is contrary to the letter and spirit of
    the fair housing laws. For these reasons, I respectfully dissent.
    Oxley, J., joins this dissent.
    

Document Info

Docket Number: 18-2173

Filed Date: 6/30/2020

Precedential Status: Precedential

Modified Date: 6/30/2020

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