Deborah E. McFadden, Individually and as Administrator of the Estate of Charles Walter McFadden, Jr. v. Department of Transportation, State of Iowa , 2016 Iowa Sup. LEXIS 5 ( 2016 )


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  •                IN THE SUPREME COURT OF IOWA
    No. 14–1557
    Filed January 22, 2016
    DEBORAH E. McFADDEN, Individually and as Administrator of the
    Estate of Charles Walter McFadden, Jr., Deceased,
    Appellant,
    vs.
    DEPARTMENT OF TRANSPORTATION, STATE OF IOWA,
    Appellee.
    On review from the Iowa Court of Appeals.
    Appeal   from   the    Iowa   District   Court   for   Warren   County,
    Sherman W. Phipps, Judge.
    A surviving spouse who is the administrator of her deceased
    husband’s estate seeks further review after the district court and court of
    appeals both concluded she failed to exhaust her administrative
    remedies under the Iowa Tort Claims Act before filing a wrongful-death
    lawsuit.   DECISION OF COURT OF APPEALS VACATED; DISTRICT
    COURT JUDGMENT REVERSED AND REMANDED.
    Steven P. DeVolder of DeVolder Law Firm, Norwalk, for appellant.
    Thomas J. Miller, Attorney General, and Robin G. Formaker,
    Assistant Attorney General, for appellee.
    2
    HECHT, Justice.
    After her husband Charles died in a motorcycle accident, Deborah
    McFadden presented a wrongful-death claim to the state appeal board.
    She   alleged   the    Iowa   Department   of   Transportation’s   negligent
    maintenance of the highway caused Charles’s death. The appeal board
    took no action on the claim, so after waiting more than six months, she
    withdrew it and filed suit in the district court.       The district court
    concluded McFadden had failed to exhaust administrative remedies
    because she had not properly presented the estate’s claim to the appeal
    board and dismissed the suit. On further review of the court of appeals
    decision affirming the district court’s dismissal, we conclude McFadden
    exhausted administrative remedies by complying with the appeal board’s
    administrative requirements and providing the State with all the
    information it sought. Therefore, we vacate the decision of the court of
    appeals, reverse the district court’s dismissal order, and remand for
    further proceedings.
    I. Background Facts and Proceedings.
    Charles McFadden died on April 25, 2012, after he lost control of
    his motorcycle while navigating a curve on Highway 69 in Warren
    County.     That June, the district court appointed Deborah the
    administrator of Charles’s estate.
    On October 30, 2013, McFadden filed a tort claim with the state
    appeal board on a form prescribed by the department of management.
    See Iowa Admin. Code rs. 543—1.3 to .4 (detailing form and content
    requirements for tort claims presented to the appeal board). The claim
    form named Deborah McFadden as the claimant and asserted a tort
    claim against the State for wrongful death. The claim specifically alleged
    the drop-off between the paved highway and the gravel shoulder at the
    3
    site of the accident was too steep, and it further alleged the department
    of transportation had failed to maintain the highway in a safe condition.
    See 
    id. r. 543—1.4(2)
    (requiring tort claimants to detail “all known facts
    and circumstances attending the damage or injury” and state the cause
    of the damage or injury). McFadden did not attach to the form evidence
    of her appointment as administrator. The claim did not expressly allege
    that it was made in McFadden’s capacity as administrator of the estate.
    By May 2014, the appeal board had not made final disposition of
    the claim or even contacted McFadden. Accordingly, McFadden withdrew
    the claim from the appeal board and filed suit in the district court. See
    Iowa Code § 669.5(1) (2013) (permitting suit “if the attorney general does
    not make final disposition of a claim within six months after the claim is
    made in writing”).    The petition identified her as the plaintiff, both
    “Individually and as Administrator” of Charles’s estate.
    The State moved to dismiss the suit, asserting the Iowa Tort
    Claims Act (ITCA) did not permit it because McFadden never presented
    the estate’s claim to the appeal board.     Instead, the State contended,
    McFadden only presented a claim to the appeal board in her individual
    capacity, and she had thus failed to exhaust administrative remedies
    before filing suit as administrator of the estate. See In re Estate of Voss,
    
    553 N.W.2d 878
    , 880 (Iowa 1996) (“Improper presentment of a claim, or
    not presenting one at all, has been considered a failure to exhaust one’s
    administrative remedies, depriving the district court of subject matter
    jurisdiction.”).
    The district court relied on Voss and granted the State’s motion to
    dismiss. McFadden appealed, and we transferred the case to the court of
    appeals.    The court of appeals also concluded McFadden failed to
    4
    exhaust administrative remedies for the estate’s claim.       We granted
    McFadden’s application for further review.
    II. Scope of Review.
    Our review of the district court’s ruling on the motion to dismiss is
    for correction of errors at law. 
    Id. III. Analysis.
    McFadden acknowledges she did not use the word “administrator”
    in her appeal board claim form, but she asserts that omission is not fatal
    to her district court action.    In evaluating McFadden’s contention, we
    must balance two competing principles.
    “Our legal processes normally strive to resolve disputes on their
    merits. Simply put, it is our preferred way.” MC Holdings, L.L.C. v. Davis
    Cty. Bd. of Review, 
    830 N.W.2d 325
    , 328–29 (Iowa 2013) (citation
    omitted). Obviously, dismissing McFadden’s action for failure to exhaust
    administrative remedies does not resolve the case on the merits.
    However, we also recognize that “[r]ules, especially those which fix
    jurisdictional matters, are . . . vital to the proper conduct of court
    business.” Gordon v. Doden, 
    261 Iowa 285
    , 288–89, 
    154 N.W.2d 146
    ,
    148 (1967). As we explained more than fifty years ago:
    The so-called technicalities of the law are not always what
    they seem. When they establish an orderly process . . . ,
    they serve a definite purpose and are more than technical;
    they have substance, in that they lay down definite rules
    which are essential in court proceedings so that those
    involved may know what may and may not be done, and
    confusion, even chaos, may be avoided. They are necessary;
    without them litigants would be adrift without rudder or
    compass. We have, and should have, no compunction in
    following them when they are clear and definite.
    Esterdahl v. Wilson, 
    252 Iowa 1199
    , 1208, 
    110 N.W.2d 241
    , 246 (1961).
    A.   The ITCA Appeal Board Process. “A tort claim against the
    State must first be presented to the State Appeal Board pursuant to the
    5
    procedures detailed in Iowa Code chapter 669 . . . .” 
    Voss, 553 N.W.2d at 880
    ; accord Schneider v. State, 
    789 N.W.2d 138
    , 145 (Iowa 2010)
    (“[F]iling . . . a claim with the state appeal board is a prerequisite to suit
    under the [ITCA].”); see also Iowa Code § 669.3(2) (“A claim made under
    [the ITCA] shall be filed with the director of the department of
    management . . . .”). 1 “We have characterized this claim process as an
    ‘administrative remedy’ that must be exhausted.” 
    Schneider, 789 N.W.2d at 145
    . “Exhaustion of the administrative process is jurisdictional, and a
    suit commenced without complying with this process is subject to
    dismissal.” Swanger v. State, 
    445 N.W.2d 344
    , 347 (Iowa 1989).
    The     attorney      general     “shall     consider,     ascertain,      adjust,
    compromise, settle, determine, and allow any claim” presented to the
    appeal board. Iowa Code § 669.3(1). “The administrative process . . . is
    intended to allow a prompt investigation of claims against the State and
    facilitate an early settlement when possible.” 
    Voss, 553 N.W.2d at 881
    ;
    accord 
    Schneider, 789 N.W.2d at 145
    ; see also Don R. Bennett, Handling
    Tort Claims and Suits Against the State of Iowa, 17 Drake L. Rev. 189,
    191 (1968) (noting the administrative process has in some cases made it
    “unnecessary to participate in lengthy and expensive litigation”).
    B.     Voss.    In Voss, the plaintiff’s son died in an automobile
    accident.     
    Voss, 553 N.W.2d at 879
    .            Four months after the accident,
    Voss presented a tort claim to the state appeal board even though she
    was not the administrator of her son’s estate at the time. See 
    id. The board
    denied the claim.          
    Id. More than
    a year after the denial, Voss
    became the administrator of her son’s estate and filed a lawsuit in the
    1The   state appeal board consists of “the auditor of state, treasurer of state, and
    the director of the department of management.” Iowa Code § 73A.1; see 
    id. § 669.2(6)
    (“ ‘State appeal board’ means the state appeal board as defined in section 73A.1.”).
    6
    district court.    
    Id. The State
    moved to dismiss the lawsuit and the
    district court granted the motion. 
    Id. We concluded
    Voss had not exhausted her administrative remedies
    because she was not the administrator of her son’s estate at the time she
    submitted the administrative claim and she had not submitted a claim to
    the appeal board once she became administrator. 
    Id. at 882.
    We noted,
    “The State should not be required to consider on the merits the claim of
    any person who can articulate a tenuous connection to the deceased
    when that person clearly has no legal capacity to recover in court.” 
    Id. at 881.
    We further opined that “[r]equiring the Board to delay consideration
    of a claim while waiting for the claimant to obtain the legal authority to
    pursue it would defeat the statutory goal of prompt settlement.” 
    Id. at 882.
    We affirmed the district court’s decision to grant the State’s motion
    to dismiss. 
    Id. McFadden contends
    her case is distinguishable from Voss.                  In
    McFadden’s view, the fatal flaw in Voss was that the decedent’s mother
    was not actually the administrator of the estate at the time she presented
    the claim to the appeal board. See id.; see also Estate of Dyer v. Krug,
    
    533 N.W.2d 221
    , 224 (Iowa 1995) (holding dismissal was proper because
    “at the time th[e] action was commenced, [the plaintiff] did not have the
    capacity to sue” because she was not the estate administrator). Here, by
    contrast, although McFadden’s claim filed with the appeal board did not
    include the word “administrator,” she was in fact the administrator at
    the time she presented the claim. 2 We agree Voss is distinguishable and
    conclude McFadden correctly identifies the reason.
    2The  cause of action for the death of Charles McFadden survived his death.
    Iowa Code § 611.20. Because Deborah McFadden was appointed administrator of
    Charles’s estate, she was the proper legal representative to assert a wrongful-death
    7
    In two cases decided more than eighty years ago, before the ITCA
    was adopted, we concluded the district court should have dismissed
    surviving spouses’ suits for wrongful-death damages because they were
    not actually their decedents’ personal representative at the time of filing
    even though their petitions alleged they were. Pearson v. Anthony, 
    218 Iowa 697
    , 702–03, 
    254 N.W. 10
    , 12–13 (1934); Gardner v. Beck, 
    195 Iowa 62
    , 70–71, 
    189 N.W. 962
    , 966 (1922). Together with Voss, these cases
    illustrate that both before and after the adoption of the ITCA, the
    claimant’s authority to act as personal representative is an essential
    prerequisite in asserting wrongful death claims.                  Because McFadden
    actually possessed representative capacity at the time she filed her claim
    with the appeal board, Voss does not control our decision here.
    C.    Appeal Board Rules.          The ITCA directs the appeal board to
    “adopt      rules   and   procedures       for   the   handling,     processing,      and
    investigation of claims.” Iowa Code § 669.3(3). In turn, the appeal board
    “has prescribed the form and content of tort claims.”                    
    Swanger, 445 N.W.2d at 350
    ; see Iowa Admin. Code rs. 543—1.3 to .4. By rule, the
    appeal board requires claimants to state “the name, address, telephone
    number, and age of the person making the claim.” Iowa Admin. Code
    r. 543—1.3(3).      The rule does not specifically require claimants to list
    their representative capacity. See 
    id. But the
    State contends here that
    express disclosure of representative capacity is an indispensable part of
    the claimant’s “name” when they are seeking damages for wrongful
    death. We disagree.
    _______________________
    claim in this case. 
    Id. § 611.22;
    see also Audubon-Exira Ready Mix, Inc. v. Ill. Cent. Gulf
    R.R., 
    335 N.W.2d 148
    , 152 (Iowa 1983) (holding the administrator of a decedent’s estate
    is the proper party plaintiff for asserting a surviving spouse’s loss of consortium claim).
    8
    Under our civil procedure rules, an estate administrator is the real
    party in interest when acting on the estate’s behalf and “may sue in that
    person’s own name.” Iowa R. Civ. P. 1.201. Thus, because McFadden
    was the duly appointed administrator of her deceased husband’s estate
    at the time she presented her claim to the appeal board, she was entitled
    to proceed in her own name.        Her name is “Deborah McFadden,” not
    “Deborah McFadden, administrator.” Furthermore, McFadden provided
    all the other information rule 543—1.3(3) and the appeal board’s form
    require. Her claim, while perhaps Spartan, was complete.
    We conclude McFadden exhausted her administrative remedies
    and properly presented her claim to the appeal board. We acknowledge
    that the presentment requirement is not just a nettlesome hurdle for
    claimants to trip over, but McFadden’s claim form answered all the
    questions the State asked and contained all the information its
    administrative rule requires.      Of course, our decision today does not
    mean every claim form submitted to the appeal board necessarily
    satisfies the presentment requirement. See Allendorf v. Langman Constr.,
    Inc., 
    539 N.W.2d 370
    , 372 (Iowa 1995) (“[W]e stop short of concluding
    that under no circumstances may a claim filed with the state appeal
    board be so lacking in critical information as to be a nullity for purposes
    of exhausting the administrative remedy.”). But McFadden’s claim form
    complied with all the applicable requirements under the circumstances
    presented here.
    IV. Conclusion.
    Words this court expressed nearly a century ago ring true again
    today:
    [R]ights must not be denied by too strict an application of
    mere legal formality. The sword of Justice is not often made
    more keen by the whetstone of technicality, and a right
    9
    secured by too rigid means may harden into a wrong. . . .
    Not only must justice appear to be done, but it is the
    function and duty of this court and of all courts to see that it
    is done. Technicality should not become a Pegasus which, if
    ridden by an expert legal jockey, may carry us far from the
    true goal.
    McMillan v. Osterson, 
    191 Iowa 983
    , 985, 
    183 N.W. 487
    , 488 (1921). The
    appeal board’s rules and claim form did not require McFadden to allege
    her representative capacity in presenting the tort claim in this case.
    Because McFadden had been appointed administrator before presenting
    her tort claim to the appeal board, she was entitled to present the claim
    and file suit in her own name as the estate’s legal representative. We
    vacate the decision of the court of appeals, reverse the district court’s
    dismissal order, and remand for further proceedings.
    DECISION OF COURT OF APPEALS VACATED; DISTRICT
    COURT JUDGMENT REVERSED AND REMANDED.