Don Wyngarden v. State of Iowa Judicial Branch, John Wauters, and Bruce Buttel ( 2014 )


Menu:
  •                    IN THE COURT OF APPEALS OF IOWA
    No. 13-0863
    Filed August 27, 2014
    DON WYNGARDEN,
    Plaintiff-Appellant,
    vs.
    STATE OF IOWA JUDICIAL BRANCH,
    JOHN WAUTERS, and BRUCE BUTTEL,
    Defendants-Appellees.
    ________________________________________________________________
    Appeal from the Iowa District Court for Wapello County, Sherman W.
    Phipps, Judge.
    In this age discrimination case, Don Wyngarden appeals the district
    court’s ruling granting summary judgment to the defendants. REVERSED AND
    REMANDED.
    Steven Gardner of Denefe, Gardner & Zingg, P.C., Ottumwa, for
    appellant.
    Thomas J. Miller, Attorney General, and Jeffrey C. Peterzalek and Julie J.
    Bussanmas, Assistant Attorneys General, for appellees.
    Heard by Vaitheswaran, P.J., and Tabor and Bower, JJ.
    2
    BOWER, J.
    I.    Background Facts and Proceedings
    On October 9, 2008, Don Wyngarden, a long-tenured juvenile court
    probation officer (JCO) employed by the Eighth Judicial District of Iowa, received
    a written reprimand from his supervisor, John Wauters.         In the reprimand,
    Wauters claimed Wyngarden acted with insubordination.              Bruce Buttel,
    Wyngarden’s supervisor, “had forwarded an email from DHS” to all staff Buttel
    supervised “with instructions to verify the attached client information that was
    provided pursuant to the protocol between DHS and Juvenile Court Services.”
    Upon Wyngarden receiving this email, he replied, “I made the corrections once. I
    do not intend to make the same corrections again,” and Wyngarden included the
    other JCOs on his reply. Wauters stated such action was “[i]nsubordinate and
    disobedient to the direct instructions of [Wyngarden’s] supervisor.”          The
    reprimand concluded: “This reprimand should serve as a strong warning that
    your conduct will continue to be monitored and that another incident of this
    nature will result in a more severe disciplinary action, up to and including
    discharge.”
    The Personnel Policies Manual for Employees of the Iowa Judicial Branch
    establishes a four-step grievance process available to employees. Wyngarden
    initiated this process by filing, on October 22, 2008, a grievance concerning the
    written reprimand with the Eighth Judicial District Court Administrators Office.
    Wyngarden’s grievance stated “contents of the October 9, 2008 letter of written
    reprimand authorized by supervisors is incomplete and inaccurate representation
    3
    of the facts presented in oral and written form at meeting held August 8, 2008.”1
    At this first step of the grievance process, Buttel found, after meeting with
    Wyngarden and accepting numerous documents, “no specific grounds for the
    grievance. Your grievance is hereby denied.”
    In November 2008, Wyngarden appealed Buttel’s decision. At this second
    step of the grievance process, Wauters, after meeting with Wyngarden, stated
    Wyngarden “offered no explanations as to how the documents were related to
    the letter of reprimand . . . . The grievance is hereby denied.” In December
    2008, a meeting was held on Wyngarden’s next step. At this third step, Deborah
    Dice, the District Court Administrator in the Eighth Judicial District, concluded
    Wyngarden’s “email response . . . was insubordinate and your written letter of
    reprimand stands. Grievance denied.”
    At the fourth and final step of the grievance process, Wyngarden again
    “requested that the written reprimand be withdrawn.” On May 5, 2009, William
    Snyder, Director of Human Resources for the State Court Administrator, denied
    the grievance, stating:
    On its face, the plain words of the email state that Mr.
    Wyngarden does not intend to comply with Mr. Buttel’s instructions
    to correct the date supplied by Ms. Clefish.          As such Mr.
    Wyngarden is insubordinate in that he is refusing to carry out the
    instructions given to him by Mr. Buttel. The insubordinate nature of
    the email is enhanced because Mr. Wyngarden chose to copy all of
    his coworkers.[2]
    1
    The grievance is not in the record, but this language is the summary of the grievance
    as provided in Bruce Buttel’s written decision.
    2
    Mr. Snyder concluded:
    Mr. Wyngarden also asserts that he requested the assistance of a
    co-worker and that request was rejected. Mr. Wyngarden recorded all of
    his meeting with Mr. Wauters and Mr. Buttel and provided copies of the
    4
    Eight months later, on January 13, 2010, Wauters issued Wyngarden a
    notice of suspension, stating Wyngarden was suspended without pay for three
    working days due to “violations of the work rules of the Eighth Judicial District
    Juvenile Court services as they pertain to the handling of the juvenile cases” of
    S.I. and Z.J. Ultimately, the claims concerning Wyngarden’s handling of Z.J.’s
    case were dismissed,3 and such claims are no longer at issue.
    Adhering to the four-step grievance process, Wyngarden filed a grievance
    concerning his suspension. The grievance process for the suspension, however,
    did not involve the first two steps because “[if] an individual serves as the
    administrative authority in two or more of the steps, the grievance shall proceed
    directly to the highest applicable step.” See Section 8.2, Personnel Policies for
    Employees of the Iowa Judicial Branch.            Accordingly, the first step for this
    grievance was step three.4
    transcripts of the meetings in support of this grievance. I have reviewed
    these transcripts and cannot find any instance where the transcript
    supports this allegation.
    What the transcripts do document is Mr. Wyngarden’s steadfast
    refusal to accept the fact that his email demonstrated insubordination and
    his refusal to recognize that announcing his refusal to all of his coworkers
    undermines Mr. Buttel’s supervisory authority.
    3
    The third-step decision stated that the long delay in addressing the identified problems
    in the Z.J. case nullified its use as supporting evidence for the types of problems
    characteristic of the S.I. case. The defendants did not contest this determination.
    4
    The record does not contain a cover page for the suspension’s third-step grievance
    decision. However, the suspension’s fourth-step grievance decision states, “Mr.
    Edmondson issued his decision on March 19, 2010. He upheld the 3-day suspension
    based on Mr. Wyngarden’s inappropriate conduct and work rule violations regarding the
    [S.I.] case.” This characterization of Mr. Edmondson’s decision is consistent with the
    decision in the record prior to the fourth-step grievance decision. We therefore infer that
    Mr. Edmondson’s decision was the third step.
    5
    Wyngarden’s grievance challenging his three-day suspension was filed on
    February 1, 2010. Wyngarden’s typed answer on the grievance form’s (italicized)
    prompts stated:
    State the issue involved and the date this incident took
    place:
    Chief JCO John Wauters and JCO IV presented a letter on
    January 21, 2010 which concludes by imposing three days unpaid
    leave of absence sanctions upon [Wyngarden] effective February 3-
    5, 2010. Said decision is hereby grieved. It is noted Mr. Wauters
    and Mr. Buttel refused to discuss and refused to provide any written
    or audio or any information relevant to their investigation or
    validation of their decision.
    Remedy Requested:
    That said decision be rescinded, that employee [Wyngarden]
    be made whole, and that Mr. Wauters and Mr. Buttel immediately
    share any and all evidentiary materials [with Wyngarden] for use in
    preparation of Step 3 proceedings.
    Wyngarden specified the “Personnel Policies Violated” included Policies 1.9
    (Violence Free Workplace—harassing or intimidating behavior), 7.1 (Discipline—
    employee shall not discipline an employee without just cause), and 10.3
    (Personal Actions and Appearances).
    As enumerated in the third-step grievance decision, Wauters suspended
    Wyngarden due to three violations of the work rules. First, Wyngarden placed a
    juvenile, S.I., who was on informal probation in a day treatment program in
    violation of a 9/28/04 directive stipulating that only juveniles on formal probation
    were eligible for such placements. We note the record also shows Wauters, on
    May 12, 2009, signed and approved the “application for supervised community
    treatment” for S.I. with the “informal” box clearly checked and with day treatment
    starting May 13, 2009, and ending June 30, 2009. On July 2, Wauters signed a
    6
    similar application and approved additional funding for day treatment for S.I.,
    starting July 1, 2009, and ending August 31, 2009.
    The second and third alleged violations of the work rules were:
    2.     Placing a juvenile [S.I.] on informal probation after intake
    without immediately drafting an informal adjustment agreement that
    is signed by the parties; and
    3. Having parties sign an informal adjustment agreement four
    months after placing the juvenile [S.I.] on informal probation and
    attempting to justify the tardy preparation by writing in an earlier
    date by his name and the word “Resigned” at the top of the page.
    After the grievance meeting, the administrator found: (1) Wyngarden
    received an email dated September 28, 2004, stipulating that juveniles on
    informal probation are not eligible for placement in a day treatment program and
    Wyngarden understood JCOs can only place such juveniles in treatment if they
    have a court order; (2) There was no court order for S.I.’s placement in
    treatment; and (3) “Although Mr. Wyngarden did an intake on [S.I.] around May
    12, 2009 and decided to handle the case as an informal probation, he has never
    been able to substantiate that the parties signed a written informal adjustment
    agreement until September 4, 2009.” The decision concluded:
    Mr. Wyngarden’s problems with the [S.I.] case should have ended
    with his failure to draft a timely informal adjustment agreement.
    Instead he compounded them by putting the date of May 12, 2009
    by his signature on the informal adjustment agreement signed on
    September 4, 2009 and by writing the word “Resigned” at the upper
    right hand corner of the agreement.5
    5
    This allegedly fraudulent document concerning S.I is nowhere to be found in the
    appendix or the original record. When asked about this document at oral argument,
    counsel for the appellees/defendants stated the document is not in the record and “is not
    in dispute.” However, counsel for appellant/plaintiff strongly disagreed, stating the
    falsification assertion is a “fantasy” and the nonbinding administrative grievance process
    should be disregarded.
    7
    Wyngarden appealed,6 and on April 30, 2010, Betty Buitenwerf, legal
    counsel for the State Court Administrator, issued a decision and identified the
    Fourth Step Grievance Appeal Issue: “Whether the 3-day suspension the
    Grievant received for violation of work rules and procedures was appropriate.”
    Her first sentence under the “Background” heading stated: “Mr. Wyngarden filed
    a grievance on February 1, 2010 regarding his 3-day suspension without pay.”
    The Buitenwerf decision detailed “Grievant’s Position”:
    3-day Suspension: The Grievant acknowledges that he
    needed to have an informal agreement and that he made a mistake
    regarding the informal agreement in the [S.I.] case. However,
    Grievant indicates that the discipline was too harsh since he has
    had no prior discipline and if management would have let him know
    about their concerns he would have corrected them and made it
    right.
    Workplace Violence: Grievant contends that he was given a
    low performance rating in two areas during his performance
    evaluation in July 2009 and that the [S.I.] investigation was initiated
    by Mr. Wauters and Mr. Buttel to substantiate those low ratings.
    Before addressing the three-day suspension, Buitenwerf first described
    the evidence Wyngarden and Wauters submitted at the grievance meeting:
    Mr. Wyngarden indicated that he returned from vacation on
    September 4, 2009, was reviewing files, including the [S.I.] case,
    and noticed there was no informal adjustment agreement.
    Therefore he prepared one and signed it in blue ink for May 12,
    2009. Underneath the May date, Mr. Wyngarden put, in black ink,
    September 9, 2009, the date he secured Mrs. I[ ] and [S.I.’s]
    signatures. Then Mr. Wyngarden wrote on the top right hand
    corner of the Agreement “resigned 9/4/2009” with his initials.
    Mr. Wauters submitted evidence that he had received
    statements from Mrs. I[ ] and [S.I.] that Mr. Wyngarden had asked
    6
    The appendix does not provide the date Wyngarden filed the fourth-step grievance.
    8
    them to sign and back date the Agreement for May 12, 2009. They
    refused to do this.7
    “Based on all the evidence and facts surrounding” Wyngarden’s “actions in
    relation to the Agreement,” Buitenwerf found “there is no way” Wyngarden “made
    an unintentional mistake”:
    If this were the case, Mr. Wyngarden should have reported such
    errors to his supervisors. He did not do this. He knew that he
    violated policy and work rules by not issuing an informal adjustment
    and by sending [S.I.] to a day care treatment program when there
    was no court ordered formal placement.              Mr. Wyngarden
    consciously attempted to cover-up the violations by back dating the
    Agreement and attempting to manipulate his clients into back
    dating the Agreement.
    ....
    Another factor that makes the intentional actions so
    egregious is the fact that Mr. Wyngarden has been a juvenile court
    officer for 36 years and he has handled many formal, court-ordered
    proceedings for juveniles, as well as informal adjustments. He
    knew the difference and what was required in each type of
    proceeding.
    Buitenwerf rejected Wyngarden’s claim the suspension was too harsh and
    should be rescinded, affirmed the recommendations of Mr. Edmonson in his
    third-step grievance decision, and denied the grievance.
    On July 26, 2010, Wyngarden filed an age-discrimination complaint with
    the Iowa Civil Rights Commission, stating: “I have received a written reprimand
    placed in my personnel file and a subsequent three day suspension imposed by
    my supervisors John Wauters and Bruce Buttel because of my age and their
    desire to attempt to force/involuntarily encourage my retirement from
    employment because of my age.” He listed April 30, 2010, as the date of the
    7
    The appendix and record do not contain this allegedly-fraudulent document. The only
    documents available to the court concerning the placement of [S.I.] do not contain
    Wyngarden’s signature, nor do they contain the alleged fraudulent marks.
    9
    “most recent” discriminatory incident. Wyngarden checked the following boxes:
    Denied Benefits; Disciplined/Suspended; Forced to Quit/Retire (Attempt);
    Harassment; Treated Differently.
    On November 30, 2010, Wyngarden received an Administrative Release
    (Right-To-Sue Letter) from the Iowa Civil Rights Commission (ICRC). The ICRC
    found Wyngarden’s complaint “was timely filed with the [ICRC] as provided in
    Iowa Code section 216.15(12).” That section, renumbered in 2011 as section
    216.15(13), stated: “[A] claim under this chapter shall not be maintained unless a
    complaint is filed with the commission within three hundred days after the alleged
    discriminatory or unfair practice occurred.” 
    Iowa Code § 216.15
    (12) (2009).
    On January 28, 2011, Wyngarden filed a petition at law claiming age
    discrimination under Iowa Code chapter 216 (2011), the Iowa Civil Rights Act.8
    Wyngarden’s petition noted he was fifty-nine years old and his petition was filed
    “within 180 days of the acts of which he complains.” Wyngarden alleged his
    employer engaged in a series of acts of age discrimination, asserting:
    15. That for a considerable time including the date of the
    filing of the complaint with the [ICRC], Defendants discriminated
    against [him] with respect to the terms and conditions of his
    employment based upon his age.
    16. That for a considerable period of time up to and
    including the filing of the complaint of discrimination herein, the
    Defendants retaliated against [him] in response to his claims of age
    discrimination.
    17. That for a considerable time . . . Defendants retaliated
    against the Plaintiff in response to his claims of age discrimination,
    and such retaliation has continued.
    8
    Wyngarden also included a claim based on the federal Age Discrimination in
    Employment Act (
    29 U.S.C. § 626
    (c)(1)). His amended petition added a claim based on
    Iowa Code chapter 91A, the Iowa Wage Payment Collection Law. Neither claim is a part
    of this appeal.
    10
    (Emphasis added.) Wyngarden’s April 2011 amended petition included these
    same assertions but expanded the “Factual Background” section.
    On January 4, 2013, defendants filed a motion for summary judgment,
    claiming the scope of Wyngarden’s age discrimination claim was limited to
    allegations related to a three-day suspension:
    First, Mr. Wyngarden failed to exhaust administrative
    remedies. Mr. Wyngarden filed his civil rights complaint with the
    [ICRC] on July 26, 2010, alleging age discrimination. The claim
    alleged age discrimination when he received a written reprimand
    and a three-day suspension. Wyngarden never attempted to
    amend the complaint. Within his Amended Petition, however, Mr.
    Wyngarden raises several claims that were not included with the
    complaint. Specifically, Mr. Wyngarden alleges retaliation and loss
    of benefits.    Because Mr. Wyngarden failed to exhaust his
    administrative remedies, claims related to alleged acts of retaliation
    and loss of benefits must be dismissed.
    We note Wyngarden, on his ICRC complaint form, specifically checked the
    employer-action of “denied benefits” and further note the form does not contain an
    employer-action choice of retaliation in its employer-actions list. Wyngarden did
    check “treated differently.” The defendants’ motion continued:
    Second, Mr. Wyngarden’s complaint relating to the written
    reprimand must fail as a matter of law because it is time-barred
    from relief. An ICRC complaint must be filed within 300 days after
    the alleged discrimination. 
    Iowa Code § 216.15
    (13). The written
    reprimand occurred on October 9, 2008. Plaintiff filed his ICRC
    complaint on July 26, 2010, 656 days after the reprimand.
    Third, Mr. Wyngarden cannot establish a prima facie case of
    age discrimination because he cannot show that he was performing
    his work satisfactorily. And, Mr. Wyngarden’s prima facie case
    must fail because he has offered no evidence that the three-day
    suspension was in any way related to his age.9
    9
    To support this element, Wyngarden submitted an affidavit in his resistance describing
    conversations with Wauters and Buttel.
    11
    Fourth, Mr. Wyngarden’s age discrimination claim fails as a
    matter of law because the State had a legitimate non-discriminatory
    reason for his suspension.
    Fifth, Mr. Wyngarden cannot prove by a preponderance of
    evidence that the legitimate reasons offered by Defendants were a
    pretext for discrimination.
    Wyngarden’s resistance to summary judgment included his April 2013
    affidavit stating he is sixty-one and, to his knowledge, younger JCOs were not
    investigated or disciplined for placing juveniles they supervised “in day treatment
    while on informal adjustment and not under court order.” Also, on “September
    16, 2009, [Wauters] stated to me that everyone else (JCO’s) in the district
    complied with the requirements that no informal adjustment suspension cases
    receive day treatment. I subsequently learned Mr. Wauters statement was false.”
    Wyngarden’s resistance included numerous application documents from younger
    JCOs with the application’s “informal” status checked, day treatment requested,
    and the “approved” blank checked—Wauters signature underneath (Aug. 2006,
    Nov. 2006, April 2007, Sept. 2007, Nov. 2007, Jan. 2008, May 2008, June 2008).
    Wyngarden’s affidavit also noted, on September 16 Wauters stated he
    “was being removed from . . . the [S.I.] case at the request of Mrs. I[ ],” and
    Wyngarden “subsequently learned” that statement was “false.” Wyngarden also
    stated, “Mrs. I[ ] has personally informed me she did no[t] request I be removed
    as her daughter’s JCO and that claims to that [e]ffect are false.”10
    Finally, Wyngarden’s affidavit provided:
    10
    Wyngarden’s resistance included a September 24, 2009 note from Mrs. I. stating both
    JCOs in the Ottumwa office (Wyngarden and Reese) are “very understanding and
    respectful gentlemen and treated myself and [S.I.] with respect and did [their] best to
    help me get the help [she] needs, which we believe is substance abuse counselling . . . .
    Both [JCOs] were very understanding and helpful.”
    12
    4. In both my interview with [Wauters] and [Buttel] on
    August 8, 2008, and during our meeting on October 9, 2009, both
    Wauters and Buttel made comments that I should retire and that I
    did not seem happy. Wauters specifically stated that I was not
    losing vacation benefits; I just could not accrue further benefits. He
    also told me he did not intend to approve my future vacation
    requests as it would hinder my ability to get my work done and I
    would just get further behind.
    5. My written reprimand and three (3) day suspension were
    clearly intended by Wauters and Buttel to get me to retire and were
    given to me because of my age compared to the age of the other
    JCO’s in the district.
    In May 2013, the district court granted defendants’ motion for summary
    judgment, stating Wyngarden’s age discrimination claim relating to the written
    reprimand of October 9, 2008 fails “as a matter of law because [it is] time-barred
    by Iowa Code Section 216.15(13) [(2011)].” The court found Wyngarden’s ICRC
    complaint regarding the reprimand was not filed until 656 days after its
    occurrence on July 28, 2010, and thus was not within the requisite three hundred
    days.
    The court also rejected Wyngarden’s argument the defendants have
    “somehow discriminated against him on the basis of age by applying to him the
    statutory accumulation limits regarding vacation time” found in Iowa Code section
    70A.1. The court found nothing “in the pleadings alleges [section 70A has] been
    applied to [Wyngarden] by defendants in a manner different than they are
    required by statute to be applied to any other employee of the Iowa State Judicial
    Branch.”
    The district court also ruled “[t]he scope of Plaintiff’s age discrimination
    claim is limited to Plaintiff’s allegations related to a three-day suspension
    imposed upon him by Defendants pursuant to a notice to Plaintiff dated January
    13
    13, 2010.” The court found the undisputed facts “establish that [Wyngarden] was
    not following established policies and procedures applicable to his job, was not
    performing his work satisfactorily at the time he received the three-day
    suspension on January 13, 2010, and that his suspension was based thereon.”
    The court made no mention of the facts contained in Wyngarden’s affidavit
    resisting summary judgment and did not discuss the fact Wauters, on two
    separate occasions, had approved, in writing, the day treatment placement for
    which Wyngarden was being suspended. The court, without analysis, summarily
    concluded Wyngarden “cannot set forth a prima facia case of age discrimination.”
    On June 4, 2013, Wyngarden filed a notice of appeal, raising a single
    issue: Did the district court err in determining that undisputed facts required the
    granting of summary judgment in favor of the defendants, State of Iowa Judicial
    Branch, John Wauters, and Bruce Buttel?
    II.   Scope and Standards of Review
    We review appeals from orders granting summary judgment for the
    correction of legal error. Freedom Fin. Bank v. Estate of Boesen, 
    805 N.W.2d 802
    , 806 (Iowa 2011). Summary judgment is appropriate only when the entire
    record demonstrates that no genuine issue of material facts exists and the
    moving party is entitled to judgment as a matter of law.         Stevens v. Iowa
    Newspapers, Inc., 
    728 N.W.2d 823
    , 827 (Iowa 2007); see Iowa R. Civ. P.
    1.981(3).
    We review the record before the district court to determine whether a
    genuine issue of material fact existed and whether the district court correctly
    14
    applied the law. Sain v. Cedera Rapids Cmty. Sch. Dist., 
    626 N.W.2d 115
    , 121
    (Iowa 2001).     The record on summary judgment includes the pleadings,
    depositions, affidavits, and exhibits presented. Stevens, 
    728 N.W.2d at 827
    . We
    review the evidence in the light most favorable to the nonmoving party. Merriam
    v. Farm Bureau Ins., 
    793 N.W.2d 520
    , 522 (Iowa 2011). Even where the facts
    are undisputed, summary judgment is inappropriate “if reasonable minds could
    draw from them different inferences and reach different conclusions.”
    Goodpaster v. Schwan’s Home Serv., Inc., 
    849 N.W.2d 1
    , 6 (Iowa 2014)
    (reversing summary judgment and ruling the plaintiff presented a jury issue on
    whether the termination was motivated by his disability).
    II.   Analysis
    A. Summary Judgment. Wyngarden contends the district court erred in
    granting summary judgment. To find the district court erred in granting summary
    judgment, we need only find the existence of a fact question. Sain, 
    626 N.W.2d at 121
    . If we find a fact question concerning Wyngarden’s age discrimination
    claim under the Iowa Civil Rights Act, then the court’s grant of summary
    judgment was improper.
    In ruling on a motion for summary judgment, every legitimate inference
    that can be reasonably deduced from the evidence should be afforded the
    resisting party, here Wyngarden. See Lewis v. State ex rel. Miller, 
    646 N.W.2d 121
    , 124 (Iowa Ct. App. 2002).       An inference is legitimate if it is “rational,
    reasonable, and otherwise permissible under the governing substantive law.” 
    Id.
    An inference is not legitimate if it is based upon speculation or conjecture. 
    Id.
     If
    15
    reasonable minds may differ on the resolution of an issue, a genuine issue of
    material fact exists. 
    Id.
    The Eighth Circuit Court of Appeals recognizes summary judgment is
    appropriate in employment discrimination cases. See Torlowei v. Target, 
    401 F.3d 933
    , 935 (8th Cir. 2005) (affirming district court’s grant of summary
    judgment because plaintiff “failed to present a prima facie case of race
    discrimination”).11 “There is no ‘discrimination case exception’ to the application
    of summary judgment, which is a useful pretrial tool to determine whether any
    case, including [a case] alleging discrimination, merits a trial.” Torgerson v. City
    of Rochester, 
    643 F.3d 1031
    , 1043 (8th Cir. 2011) (“Because summary judgment
    is not disfavored and is designed for ‘every action,’ panel statements to the
    contrary are unauthorized and should not be followed.”). Nevertheless, as in all
    summary judgment cases, district courts are cautioned:
    [A]t the summary judgment stage the court should not weigh the
    evidence, make credibility determinations, or attempt to determine
    the truth of the matter. Rather, the court’s function is to determine
    whether a dispute about a material fact is genuine, that is, whether
    a reasonable jury could return a verdict for the nonmoving party
    based on the evidence.        The evidence of the non-movant
    [Wyngarden] is to be believed, and all justifiable inferences are to
    be drawn in [Wyngarden’s] favor. If reasonable minds could differ
    as to the import of the evidence,” summary judgment is
    inappropriate.
    
    Id. at 1054
     (Smith, J., concurring in part and dissenting in part) (quoting Quick v.
    Donaldson Co., 
    90 F.3d 1372
    , 1376-77 (8th Cir. 1996)).
    11
    Because the Iowa Civil Rights Act is modeled, in part, after Title VII, Iowa courts have
    traditionally looked to federal law for guidance in interpreting it. Pecenka v. Fareway
    Stores, Inc., 
    672 N.W.2d 800
    , 803 (Iowa 2003). “Iowa courts, however, are not bound
    by federal law, despite consistent utilization of the federal analytical framework.” 
    Id.
    16
    B. Age Discrimination. The Iowa Civil Rights Act (ICRA) prohibits age
    discrimination by employers. 
    Iowa Code § 216.6
    (1)(a). The statute provides it
    “shall be an unfair or discriminatory practice for any person” to discriminate in
    employment against any employee “because of the age” of such employee. 
    Id.
    (emphasis added).       The legislature’s purpose in banning employment
    discrimination based on [age] was to prohibit conduct which, had the victim [not
    been a member of the protected class,] would not have otherwise occurred.”
    Deboom v. Raining Rose, Inc., 
    772 N.W.2d 1
    , 6 (Iowa 2009) (discussing sex
    discrimination under ICRA). Wyngarden claims his employer, and supervisors
    Buttel and Wauters, discriminated against him “because of” his age.
    In general, plaintiffs survive summary judgment on age discrimination
    claims by introducing direct or indirect evidence of such discrimination, which
    leaves a fact question. Underwood v. Monroe Mfg., L.L.C., 
    434 F. Supp. 2d 680
    ,
    687 (S.D. Iowa 2006). “[C]ourts analyze age discrimination cases under one of
    two analytical frameworks; the Price Waterhouse direct evidence analytical
    framework or the McDonnell Douglas indirect evidence, burden-shifting analytical
    framework.” 
    Id.
     (citing Price Waterhouse v. Hopkins, 
    490 U.S. 228
    , 258 (1989)
    and McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    , 802-03 (1974)); see
    Landals v. George A. Rolfes Co., 
    454 N.W.2d 891
    , 893-94 (Iowa 1990) (citing the
    Price Waterhouse and McDonnell Douglas standards in an age discrimination
    case); contra Gross v. FBL Fin. Serv. Inc., 
    557 U.S. 167
    , 174 (2009) (holding the
    burden-shifting framework of Price Waterhouse is not applicable to a disparate
    treatment claim under the federal age discrimination act and ruling the ordinary
    17
    meaning of the words “because of” require a showing that the adverse
    employment action would not have occurred but for the prohibited motive).
    C. Statute of Limitations & Continuing Violation Doctrine. Without
    analysis, the district court treated the denial of benefits, the reprimand, and the
    suspension as unrelated acts and ruled “the scope [of the age discrimination
    claim] is limited to the three-day suspension” and “the claim based on the written
    reprimand is time-barred.”        Before we apply the Price Waterhouse and
    McDonnell Douglas standards to the facts herein, we first address the court’s
    statute-of-limitations ruling.
    Wyngarden challenges the court’s ruling, and the defendants reply the
    reprimand, as a separate issue, falls outside the statute of limitations.       We
    disagree.     First, Wyngarden’s administrative complaint alleged numerous
    violations—“denied       benefits,”   reprimanded,   “treated   differently,”   and
    suspended—and the ICRC’s “right to sue” letter specifically stated Wyngarden’s
    complaint was “timely filed” under the statute. Second, Wyngarden’s petition
    clearly alleges the defendants’ discrimination and retaliation continued “for a
    considerable time.”     Third, Wyngarden’s affidavit claimed the reprimand and
    suspension “were clearly intended by Wauters and Buttel to get me to retire and
    were given to me because of my age compared to the age of the other JCO’s in
    the district.”    Under the “continuing violation” doctrine, “if the alleged
    discriminatory act is of a ‘continuing nature,’ then the act is considered to have
    occurred as of the last date of the act.” Hy-Vee Food Stores, Inc. v. Iowa Civil
    Rights Comm’n, 
    453 N.W.2d 512
    , 527 (Iowa 1990) (stating federal cases on
    18
    “continuing violation” are instructive and noting a “failure to promote” is viewed as
    ongoing discrimination).
    In general the “continuing violation” doctrine does not excuse
    compliance with the time limits for filing a charge. But if a violation
    is continuing, the time does not begin to run when the
    discrimination first happens. Instead the action is considered filed
    in time if there are discriminatory acts within the limitations period.
    
    Id.
     It is undisputed the alleged discriminatory act of suspension is within the
    limitations period.
    In evaluating whether the acts are a part of a series or isolated, one factor
    we consider is permanence—“whether an employee should or should not realize
    the employer is discriminating.” 
    Id. at 528
    . Under this factor, the limitations
    period “is not triggered when the consequences of the discriminatory acts is
    something    the      employee   might   reasonably   expect   without   suspecting
    discrimination. For example, an employee would probably not suspect that the
    employer is discriminating when the employer’s reasons for the acts are
    pretextual and seemingly legitimate.”         
    Id.
       The Hy-Vee court upheld the
    commission’s finding that the employee “may not have fully realized that Hy-Vee
    was engaging in a consistent discriminatory practice” until another employee
    received two promotions. 
    Id. at 529
    .
    Similarly, based on the current record, Wyngarden may not have fully
    realized his employer was engaging in consistent age discrimination in its
    resolution of the employee benefits issue or the reprimand issue or the retaliation
    issue until the employer suspended him while not acting to suspend younger
    employees who had taken the same action for which he was suspended. See
    19
    Srail v. Vill. of Lisle, 
    588 F.3d 940
    , 945 (7th Cir. 2009) (stating whether a
    comparable employee is similarly situated is “usually a question for the fact-
    finder”). Our test to determine whether individuals are similarly situated requires
    “that the other employees be similarly situated in all relevant respects before the
    plaintiff can introduce evidence comparing [himself] to other employees.”
    Bennett v. Nucor Corp., 
    656 F.3d 802
    , 819 (8th Cir. 2011). “To be similarly
    situated, the comparable employees must have dealt with the same supervisor,
    have been subject to the same standards, and engaged in the same conduct
    without any mitigating or distinguishing circumstances.” 
    Id.
    Based on the unique and specific circumstances of this case, on the
    continuing violation doctrine, on Wyngarden checking “Denied Benefits” and
    “Treated Differently” on his ICRC form, while also specifically referring to the
    reprimand and the suspension, and based on our finding below that factual
    issues preclude summary judgment, we also conclude, on this record, the statute
    of limitations does not limit the scope of the age discrimination claim to the
    suspension issue.   The fact-finder should resolve whether the other JCO’s who
    were not suspended were similarly situated in its process of resolving
    Wyngarden’s claims based on the employer’s (1) denial of vacation benefits, (2)
    issuance of a reprimand, (3) issuance of a suspension, and (4) retaliation.
    D. Price Waterhouse. We now turn to Wyngarden’s claim he has raised
    a genuine issue of material fact under Price Waterhouse. The Price Waterhouse
    Court considered 42 U.S.C. § 2000e–2(a)(1) (prohibiting discrimination “because
    of” the prohibited class) in a mixed-motives case—a case where “there is no one
    20
    ‘true’ motive behind the decision,” because “the decision is a result of multiple
    factors, as least one of which is legitimate.” Price Waterhouse, 
    490 U.S. at 260
    (White, J., concurring in judgment). In such cases, the plaintiff typically bears the
    burden of persuasion “to establish that age was a motivating or determining
    factor in the employer's decision.” See Gross v. FBL Fin. Servs., Inc., 
    588 F.3d 614
     (8th Cir. 2009). Thereafter, an employer “could avoid a finding of liability by
    proving that it would have made the same decision even if it had not allowed
    gender [or age] to play such a role.” Desert Palace, Inc. v. Costa, 
    539 U.S. 90
    ,
    93-94 (2003).
    In Iowa, the Price Waterhouse “method is used when direct or
    circumstantial evidence is presented which tends to establish age was a
    determining factor in the employment decision.”        Vaughan v. Must, Inc., 
    542 N.W.2d 533
    , 538 (Iowa 1996). The “direct evidence” requirement was recently
    discussed by our Eighth Circuit:
    Direct evidence in this context [of discrimination] is not the
    converse of circumstantial evidence, as many seem to assume.
    Rather, direct evidence is evidence “showing a specific link
    between the alleged discriminatory animus and the challenged
    decision, sufficient to support a finding by a reasonable fact finder
    that an illegitimate criterion actually motivated” the adverse
    employment action. Thus, “direct” refers to the causal strength of
    the proof, not whether it is “circumstantial” evidence. A plaintiff with
    strong (direct) evidence that illegal discrimination motivated the
    employer’s adverse action does not need the three-part McDonnell
    Douglas analysis to get to the jury, regardless of whether his strong
    evidence is circumstantial. But if the plaintiff lacks evidence that
    clearly points to the presence of an illegal motive, he must avoid
    summary judgment by creating the requisite inference of unlawful
    discrimination through the McDonnell Douglas analysis, including
    sufficient evidence of pretext.
    21
    Torgerson v. City of Rochester, 
    643 F.3d 1031
    , at 1043-44 (8th Cir. 2011)
    (quoting Griffith v. City of Des Moines, 
    387 F.3d 733
    , 736 (8th Cir. 2004)).
    Thus, under “the Price Waterhouse method, the plaintiff must present
    credible evidence of conduct or statements of supervisors which may be seen as
    discrimination sufficient to support an inference that the discriminatory attitude
    was a motivating factor.”    Vaughan, 
    542 N.W.2d at 538
    .         After the plaintiff’s
    “direct evidence has been presented, the employer then bears the burden of
    establishing by a preponderance of the evidence it would have made the same
    decision even in the absence of the improper motive.” 
    Id. at 538-39
     (emphasis
    added). The employer’s “burden of proof is proof by a preponderance of the
    evidence, and is not satisfied merely by articulating a reason for the” disputed
    employment actions. 
    Id. at 539
    .
    Wyngarden claims statements made by Wauters and Buttel that
    referenced retirement are direct evidence of age discrimination and points to the
    statements, “I don’t feel you’re happy—you can retire,” “most people take a
    couple of weeks each year,” “vacation puts you further behind,” and “you will be
    more stressed.” When we consider those statements in light of the following: (1)
    the statements were made by decision makers during the disciplinary process,
    (2) the suspension occurred less than a year after the reprimand, and (3)
    numerous documents showed younger employees were not disciplined for
    engaging in the same action that lead to Wyngarden’s suspension, we conclude
    the   record   shows   Wyngarden     presented    sufficient   direct   evidence   of
    22
    discrimination to raise a genuine issues of material fact under the Price
    Waterhouse standard.
    E. McDonnell Douglas. A plaintiff establishes a prima facie case of age
    discrimination by showing three elements: 1) plaintiff is a member of a protected
    class, 2) plaintiff performed his work satisfactorily, and 3) plaintiff suffered an
    adverse employment action. Vaughan, 
    542 N.W.2d at 538
    . The district court,
    without detailing any undisputed facts, ruled Wyngarden failed to make a prima
    facia case. The court, therefore, did not consider the second and third steps of
    the McDonnell Douglas analysis.
    Under the McDonnell Douglas indirect evidence, burden-shifting analytical
    framework, a plaintiff “must first establish a prima facie case of age
    discrimination.” Calder v. TCI Cablevision of Missouri, Inc., 
    298 F.3d 723
    , 729
    (8th Cir. 2002).    Once a plaintiff establishes a prima facie case of age
    discrimination, “the burden of production shifts to [the defendants] to articulate a
    legitimate, nondiscriminatory reason for any adverse employment action against”
    the plaintiff. 
    Id.
     If defendants meet this burden, Wyngarden “must then present
    evidence sufficient to raise a question of material fact as to whether [the
    defendants’] proffered reason was pretextual and to create a reasonable
    inference that age was a determinative factor in the adverse employment
    decision.” See 
    id.
     Wyngarden maintains, “at all times, the ultimate burden of
    proof and persuasion” that the defendants discriminated against him. Torgerson,
    
    643 F.3d at 1046
    .
    23
    The parties agree Wyngarden has proven elements one and three of the
    McDonnell Douglas analysis.        Thus, the issue under the McDonnell Douglas
    analysis is whether there are genuine issues of material fact concerning the
    second element—whether Wyngarden performed his work satisfactorily.
    Wyngarden’s performance is not measured against the standard of the “ideal
    employee,” but rather is measured against “what the employer could legitimately
    expect.” See Calder, 
    298 F.3d at 729
    . “The fact that an employee meets some
    expectations, however, does not mean that [he] meets the standard if [he] does
    not meet other significant expectations.” 
    Id.
    On appeal, Wyngarden, a JCO since 1973, claims he performed his work
    satisfactorily as indicated by a June 2008 performance report stating his work
    was “commendable” and “over all meets work standards.” Defendants, however,
    contend Wyngarden did not perform his work satisfactorily as shown by
    Wyngarden placing juvenile S.I. into day treatment without a court order and later
    manipulating an Informal Adjustment Agreement by back-dating the document.12
    The disagreement among the parties concerning Wyngarden’s work performance
    is a factual dispute precluding summary judgment. Whether Wyngarden acted
    inappropriately in placing S.I. in a program in which the placement was approved
    twice by Wauters, the district director, is a fact question for the jury.
    12
    This back-dated Informal Adjustment Agreement is not in the appendix or in the
    record. But, the grievance decision shows Wyngarden admitting to taking these actions
    during the grievance meeting. When asked at oral argument about this document and
    its whereabouts in the record, counsel for appellee/employer indicated it is not in the
    record and it is an “undisputed fact.” Counsel for appellant/Wyngarden responded,
    stating at oral argument that the existence of this document is a disputed fact.
    24
    If the fact-finder determines Wyngarden has made a prima facie case of
    age discrimination, defendants have the burden of presenting a legitimate,
    nondiscriminatory reason for suspending Wyngarden. The defendants contend
    improper placement of [S.I.] into day treatment without a court order and later
    manipulating an Informal Adjustment Agreement by back-dating the document is
    a legitimate, nondiscriminatory reason for suspending Wyngarden. While the
    defendants emphasize the fact Wyngarden appealed his suspension twice during
    a grievance process and both times the suspension was upheld, it is important to
    acknowledge Wauters signed and approved [S.I.’s] placement into day treatment
    on two separate occasions.
    If the fact-finder finds the defendants had a legitimate, nondiscriminatory
    reason for suspending Wyngarden, the burden of production shifts to Wyngarden
    under the McDonnell Douglas analysis. If Wyngarden presents evidence that the
    proffered reason for suspending him was pretextual and such evidence can
    “create a reasonable inference that age was a determinative factor” for the
    suspension, then Wyngarden has created a fact question for the jury.
    There are at least two ways a plaintiff may demonstrate a material
    question of fact regarding pretext. A plaintiff may show that the
    employer's explanation is unworthy of credence . . . because it has
    no basis in fact. Alternatively, a plaintiff may show pretext by
    persuading the court that a [prohibited] reason more likely
    motivated the employer. Either route amounts to showing that a
    prohibited reason, rather than the employer’s stated reason,
    actually motivated the employer’s action.
    Torgerson, 
    643 F.3d at 1047
     (internal citations and quotation marks omitted).
    Wyngarden submitted supporting documents for his claim there are at
    least seven younger JCOs who were “neither investigated or disciplined for
    25
    placement of informal adjustment juveniles in day treatment programs under
    identical circumstances, with the knowledge and approval of Wauters or his
    assistant.”   We conclude the differences in age between these JCOs and
    Wyngarden and the fact Wyngarden received discipline while the same
    supervisor did not discipline the younger JCOs, creates a factual dispute as to
    whether the defendants’ asserted legitimate, nondiscriminatory reason for the
    challenged adverse employment actions were pretextual.13
    Wyngarden also submitted affidavits disputing Wauters’s statements
    regarding S.I.’s mother dissatisfaction with him. This evidence, combined with
    the above evidence, also creates a factual dispute as to whether the defendants’
    asserted legitimate, nondiscriminatory reason for the challenged adverse
    employment actions were pretextual. Wyngarden has countered the defendants’
    evidence with evidence sufficient to reasonably infer the reasons given for his
    reprimand and suspension were a pretext for age discrimination.
    As noted above, Wyngarden provided documentation that younger JCOs
    placed informal-adjustment juveniles in day treatment programs with the approval
    of Wauters or his assistant.      But those documents, standing alone, do not
    13
    JCO Michael Brown wrote an email in March 2011 suggesting the pretextual nature of
    the adverse employment actions taken against Wyngarden:
    MR in Ottumwa again today. Compared to the rest of us, [Wyngarden] is
    surely being harassed, because he is being supervised so much closer.
    Ironic, he’s the only JCO I’ve known in this district who is willing to go wa-
    a-a-y beyond job requirements to help kids and families. The rest of us
    are only going to do the minimum. They’re persecuting him because he
    has exposed lies is all. Used to be integrity meant something. Wonder
    what would have happened if JW supervised Kathy Skewes when she
    was making a mockery of the Judicial Branch, and making a mockery of
    him? We’re all paying the price for that, still to this day. Hey did anything
    happen to Troy for exploding in front of the Judge in chambers and
    throwing his book at a defense attorney?
    26
    indicate whether those JCOs had court orders permitting placement of these
    juveniles into treatment. Thus, the documents create another factual issue that
    precludes summary judgment.
    For the foregoing reasons, based on the record provided, we conclude the
    district court erred in granting summary judgment. On the record as a whole,
    there are genuine fact issues for trial on the ultimate question of age
    discrimination.
    REVERSED AND REMANDED.