Citizens Finance Co. v. Travis L. Bickford ( 2014 )


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  •                    IN THE COURT OF APPEALS OF IOWA
    No. 13-1445
    Filed May 14, 2014
    CITIZENS FINANCE CO.,
    Plaintiff-Appellant,
    vs.
    TRAVIS L. BICKFORD,
    Defendant-Appellee.
    ________________________________________________________________
    Appeal from the Iowa District Court for Jackson County, Thomas G.
    Reidel, Judge.
    Citizens Finance Company appeals the district court’s dismissal of its
    petition against Travis Bickford. AFFIRMED.
    Nathan D. Runde of Clemens, Walters, Conlon & Meyer, L.L.P., Dubuque,
    for appellant.
    Steven J. Kahler of Schoenthaler, Bartelt, Kahler & Reicks, Maquoketa, for
    appellee.
    Considered by Vogel, P.J., and Doyle and Mullins, JJ.
    2
    VOGEL, P.J.
    Citizens Finance Company appeals the district court’s dismissal of its
    petition for suit on a note, claiming the court improperly found Citizens Finance
    failed to comply with the mandatory notice requirements of Iowa Code sections
    554.9611–13 (2011) when serving Travis Bickford. We agree with the district
    court that Citizens Finance did not prove it acted in a commercially reasonable
    manner when allegedly providing notice to Travis, and therefore the court
    properly dismissed Citizens Finance’s petition. Consequently, we affirm.
    Travis and Jessica Bickford purchased a Chevy Trailblazer in June 2009.
    The couple subsequently divorced. Jessica was awarded the Trailblazer and
    was responsible for the payments on the vehicle. On July 25, 2011, Jessica and
    Travis together refinanced the vehicle with Citizens Finance.1 However, Jessica
    failed to make payments, triggering a notice of right to cure default, allegedly
    mailed on January 10, 2012, in accordance with the promissory note’s terms.
    Although both Jessica and Travis’s names appear on the notice, no addresses
    appear. The Trailblazer was repossessed on May 5, 2012, by an independent
    company, and Citizens Finance claimed to have mailed a notice regarding its
    intent to sell the car. Two “Notice[s] of our Plan to Sell Property” appear in the
    record. Both show Jessica and Travis as “Debtor;” one has Jessica’s address;
    one has Travis’s address.
    1
    We note the marital status section of the credit application shows the “applicant”
    (Jessica) and “other party” (Travis) as “married;” however, it also lists them with separate
    addresses. Travis testified he did not believe he would be responsible on the loan
    because “I was going by my divorce decree that she was liable for it.”
    3
    The car was sold at auction on June 28 for less than the amount owed on
    the note. Citizens Finance claimed it mailed a statement of final accounting to
    both Jessica and Travis, summarizing the outstanding loan balance and various
    fees. Citizens Finance also claimed it mailed a final notice of the right to cure the
    default to both Jessica and Travis on July 20, 2012.          No payments on the
    outstanding balance were made.
    Citizens Finance filed suit against Travis and Jessica for the deficiency on
    the note on September 19, 2012. It requested the court order both parties to pay
    the outstanding loan balance and accrued interest, totaling $9954.90. A default
    judgment was entered against Jessica on December 11, 2012. A trial was held
    on August 5, 2013, regarding Travis’s obligation to Citizens Finance. At trial,
    Travis testified he did not remember if he received any of the notices.         The
    district court entered an order dismissing Citizens Finance’s petition on August 6,
    finding that it had failed to comply with the notice requirements of Iowa Code
    sections 554.9611–13. Citizens Finance appeals.
    We review the district court’s decision following an action tried at law for
    correction of errors at law. Sille v. Shaffer, 
    297 N.W.2d 379
    , 381 (Iowa 1980).
    The district court’s findings of fact are binding if supported by substantial
    evidence. Reiss v. ICI Seeds, Inc., 
    548 N.W.2d 170
    , 173 (Iowa Ct. App. 1996).
    Substantial evidence is such quantity and quality of evidence that a reasonable
    person could accept as adequate to reach the same findings. 
    Id.
     We will not
    reweigh the evidence or second-guess the trial court’s explicit or implicit findings
    regarding the credibility of witnesses. 
    Id.
    4
    Iowa Code section 554.9611(2) states “a secured party that disposes of
    collateral . . . shall send to the persons specified in subsection 3 a reasonable
    authenticated notification of disposition.” Thus, “commercial reasonableness and
    notification [is] mandatory for the secured creditor.” Hartford-Carlisle Sav. Bank
    v. Shivers, 
    566 N.W.2d 877
    , 880 (Iowa 1997). When the creditor fails to send
    notice in a commercially reasonable manner, it cannot succeed on its petition to
    collect the remaining debt.         See Beneficial Finance Co. of Black Hawk
    Cty. v. Reed, 
    212 N.W.2d 454
    , 457–60 (Iowa 1973) (holding notice that did not
    comply with statutory requirements was not commercially reasonable and
    therefore creditor was not entitled to recover any deficiency from debtor, and
    further noting that “lack of notice itself suggests [the creditor] did not act in a
    commercially reasonable manner”).
    In its order, the district court stated:
    Neither Sherry Kaiser [loan officer] nor Curtiss Pint [loan officer]
    were able to verify that the Notice of Our Plan to Sell Property or
    Notice of Redemption were actually mailed. The plaintiff elected
    not to call Destiny Ortmann, who Curtiss Pint testified would have
    had the responsibility of mailing the notice. Ms. Kaiser and Mr. Pint
    merely speculate the notices were mailed. Travis testified he did
    not receive these notices.[2] The Court finds Travis to be credible.
    Travis was forthright with his answers and his body language and
    demeanor did not indicate any falsehoods in his testimony. Travis
    acknowledged, concerning prior Notices of Right to Cure, that he
    simply could not remember whether he did or did not receive them,
    but in regard to the Notice of Our Plan to Sell Property and Notice
    of Redemption, he specifically testified he did not receive the same.
    Travis was also very forthcoming in regard to the numerous phone
    calls he received from Curtiss Pint concerning Jessica’s failure to
    2
    This finding and a subsequent finding in this paragraph are not accurate. Travis
    testified he did not remember seeing or receiving the various notices. This erroneous
    finding of fact by the district court does not affect our holding, though, because actual
    receipt of notice is not required for a finding of commercial reasonableness. See
    Beneficial Finance Co., 
    212 N.W.2d at 458
    .
    5
    make payments. It is also relevant that the Notice of Our Plan to
    Sell Property and Notice of Redemption are the only two
    documents that Destiny Ortmann was tasked with the responsibility
    of mailing out. The other documents were mailed personally by
    either Curtiss Pint or Sherry Kaiser. Based on these factors, the
    Court determines that Citizens has failed to satisfy its burden of
    proof that proper notifications were made.
    Citizens Finance contests this disposition, claiming it met its burden
    showing the notices had been mailed to Travis due to their routine practice of not
    scanning a document to their file unless it had been mailed to the proper parties.
    In asserting it has carried its burden of proving proper notification, Citizens
    Finance analogizes this situation to the business records exception to the
    hearsay rule.   See generally State v. Reynolds, 
    746 N.W.2d 837
    , 841 (Iowa
    2008) (noting the business records exception to the hearsay rule states evidence
    may be admitted if it is a business record made at or near the time of the act,
    made by a person with knowledge of the activity, and it was made and kept in the
    regular course of business activity).
    However, the district court made a specific finding of credibility with regard
    to Travis’s testimony that he did not remember if he received the notices, and
    further noted Citizens Finance did not call as a witness the person responsible
    for actually mailing the notices. With only the assumption the notices had been
    mailed, the court concluded Citizens Finance had failed to meet its burden of
    proof. As the court in Beneficial Finance noted, “the record provided this court is
    devoid of evidence that any notification whatever was in fact properly mailed to
    [the debtor].” 
    212 N.W.2d at 458
    . Though lack of actual receipt of the notice is
    not a prerequisite for a finding of a lack of commercial reasonableness, see 
    id.,
    we agree with the district court Citizens Finance did not meet its burden showing
    6
    it acted in a commercially reasonable manner in sending the requisite notices to
    Travis.    The court’s findings of fact are supported by substantial evidence.
    Consequently, we affirm the dismissal of Citizen Finance’s petition.
    AFFIRMED.