In Re: Phyllis A. Southall , 2015 La. LEXIS 488 ( 2015 )


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  •                          Supreme Court of Louisiana
    FOR IMMEDIATE NEWS RELEASE                                          NEWS RELEASE #013
    FROM: CLERK OF SUPREME COURT OF LOUISIANA
    The Opinions handed down on the 17th day of March, 2015, are as follows:
    PER CURIAM:
    2014-B -2441      IN RE: PHYLLIS A. SOUTHALL   (Disciplinary Counsel)
    Upon review of the findings and recommendations of the hearing
    committee and disciplinary board, and considering the record,
    briefs, and oral argument, it is ordered that Phyllis Southall,
    Louisiana Bar Roll number 18693, be and she hereby is suspended
    from the practice of law for three years, retroactive to January
    15, 2014, the date of her interim suspension.     Respondent shall
    conduct a complete audit of her client trust account in a manner
    approved by the ODC and make any necessary restitution to her
    clients or third parties.   All costs and expenses in the matter
    are assessed against respondent in accordance with Supreme Court
    Rule XIX, § 10.1, with legal interest to commence thirty days
    from the date of finality of this court’s judgment until paid.
    CRICHTON, J., concurs in part and dissents in part with reasons.
    03/17/15
    SUPREME COURT OF LOUISIANA
    NO. 2014-B-2441
    IN RE: PHYLLIS A. SOUTHALL
    ATTORNEY DISCIPLINARY PROCEEDING
    PER CURIAM
    This disciplinary matter arises from formal charges filed by the Office of
    Disciplinary Counsel (“ODC”) against respondent, Phyllis A. Southall, an attorney
    licensed to practice law in Louisiana but currently on interim suspension pursuant
    to a joint motion of the parties filed in January 2014. In re: Southall, 14-0062 (La.
    1/15/14), 
    131 So. 3d 841
    .
    PRIOR DISCIPLINARY HISTORY
    Before we address the current charges, we find it helpful to review
    respondent’s prior disciplinary history. Respondent was admitted to the practice of
    law in Louisiana in 1988. In 1998, we considered a disciplinary proceeding in
    which respondent had agreed to represent clients in a legal matter, but thereafter
    she failed to conduct settlement negotiations, timely file a suit on the clients’
    behalf, or keep them informed of the status of the matter, despite their requests for
    information. For this misconduct, we suspended respondent for one year and one
    day, with six months deferred, followed by a one-year period of supervised
    probation with conditions. In re: Southall, 97-3221 (La. 5/8/98), 
    710 So. 2d 245
    (“Southall I”).
    In 2000, while respondent was still on probation in Southall I, the ODC
    received new complaints from two of respondent’s clients. In the first matter,
    respondent failed to address the issue of alimony in her client’s divorce case and
    failed to adequately supervise her office staff. In the second matter, respondent
    failed to communicate with her client and failed to complete the client’s legal
    matter in a timely fashion. Prior to the filing of formal charges, respondent filed a
    petition for consent discipline proposing that the period of probation ordered in
    Southall I be extended for six months, subject to various conditions, including the
    requirement that she attend the Louisiana State Bar Association’s (“LSBA”) Ethics
    School program and obtain the assistance of the LSBA’s Practice Assistance
    Counsel in creating an appropriate law office management program. The ODC
    concurred in the petition, and the disciplinary board recommended that the
    proposed consent discipline be accepted. We agreed, and on June 16, 2000, we
    ordered that respondent’s probation be extended for an additional six months,
    subject to the conditions set forth in the petition for consent discipline. In re:
    Southall, 00-1282 (La. 6/16/00), 
    761 So. 2d 1286
    (“Southall II”).1
    Against this backdrop, we now turn to a consideration of the misconduct at
    issue in the present proceeding.
    UNDERLYING FACTS
    Count I – The Pierre Matter
    Colette Pierre retained respondent in April 2005 to handle her divorce. Ms.
    Pierre paid respondent $2,030 to begin the representation, and in May 2005,
    respondent filed a petition for divorce on Ms. Pierre’s behalf. In June 2005, Ms.
    Pierre’s husband accepted service and waived citation.                 In December 2005,
    respondent requested and received an additional $150 from Ms. Pierre for the costs
    1
    Respondent testified at the hearing in the instant matter that she did not “take a course” or
    obtain the assistance of the LSBA’s Practice Assistance Counsel in creating a law office
    management program, as required by Southall II. Contrary to this testimony, respondent asserts
    in her “Motion to Correct the Record” (see note 5, infra) that she believes she completed all
    requirements of her previous suspension.
    2
    associated with finalizing the divorce.       However, when Ms. Pierre contacted
    respondent’s office in March 2006, the divorce still had not been completed.
    Respondent did not provide Ms. Pierre with an explanation for the delay and
    repeatedly failed to respond to Ms. Pierre’s requests for information concerning the
    status of the matter. Ms. Pierre had to obtain alternate counsel to complete her
    divorce.
    In September 2006, Ms. Pierre filed a disciplinary complaint against
    respondent. During an October 18, 2006 sworn statement, respondent testified that
    the delay in Ms. Pierre’s divorce case was a result of Ms. Pierre’s failure to pay her
    costs. Respondent claimed to have no record of the additional cost payment made
    by Ms. Pierre in December 2005.
    The ODC alleged that respondent’s conduct violated the following
    provisions of the Rules of Professional Conduct: Rules 1.3 (failure to act with
    reasonable diligence and promptness in representing a client), 1.4(a)(3) (failure to
    keep a client reasonably informed about the status of a matter), and 3.2 (failure to
    make reasonable efforts to expedite litigation).
    Count II – The Barr Matter
    In July 2005, respondent filed a petition for divorce on behalf of her client,
    David Barr. The petition included a request that the defendant, Elizabeth Barr,
    who had moved to Mississippi, be served via the long-arm statute. However,
    respondent was not aware that she had to forward the petition to Mrs. Barr
    pursuant to the statute; rather, she thought the clerk’s office handled this task. As a
    result of respondent’s error, Mrs. Barr was not served with the petition for divorce.
    Mrs. Barr did appear at a status conference in the matter in September 2005.
    Without explaining the reason for the delay to Mr. Barr, respondent did not
    file the rule for divorce until June 2006. Once again, respondent requested that
    3
    Mrs. Barr be served pursuant to the long-arm statute. In the rule to show cause,
    respondent falsely alleged that Mrs. Barr was served with the initial petition in
    August 2005.      Still not understanding the procedure for long-arm service,
    respondent did not forward the pleadings to Mrs. Barr so as to obtain service of the
    rule. Respondent did not obtain a waiver of service from Mrs. Barr until February
    2007, after which she was finally able to obtain a judgment of divorce for Mr.
    Barr. The ODC alleges that the validity of the divorce judgment is suspect due to
    the fact that Mrs. Barr was never served with the original petition for divorce.
    Respondent did not notify the court that the rule to show cause contained
    false information concerning the service upon Mrs. Barr of the petition for divorce.
    Respondent also failed to notify Mr. Barr of her potential malpractice and of the
    potential invalidity of his judgment of divorce.
    The ODC alleged that respondent’s conduct violated the following
    provisions of the Rules of Professional Conduct: Rules 1.1 (competence), 1.3, 1.4
    (failure to communicate with a client), 1.8(b) (a lawyer shall not use information
    relating to the representation of a client to the disadvantage of the client unless the
    client gives informed consent), 3.1 (meritorious claims and contentions), 3.2, and
    3.3 (candor toward a tribunal).
    Count III – The Parker Matter
    In October 2005, John Parker and his siblings retained respondent to
    complete the Successions of Ernest and Albertha Taylor. Mr. Parker signed a
    retainer agreement with respondent and paid her a retainer fee in the amount of
    $3,900. In December 2005, Mr. Parker discharged respondent as attorney for the
    successions. Although a clear dispute had arisen between Mr. Parker and his sister
    Rhenae Keyes concerning the handling of the successions, respondent continued to
    represent Ms. Keyes. Specifically, respondent began to file substantive pleadings
    4
    on behalf of Ms. Keyes and the other heirs, contrary to the expressed wishes of Mr.
    Parker. Mr. Parker did not give informed consent, confirmed in writing, waiving
    any conflict of interest based on respondent’s prior representation.
    The ODC alleged that respondent’s conduct violated the following
    provisions of the Rules of Professional Conduct: Rules 1.1 and 1.9 (duties to
    former clients).
    Count IV – The Francis Matter
    In January 2007, Tanesha Cayette (now Francis) retained respondent to
    handle a divorce and custody matter. The attorney-client contract provided that
    respondent did not represent clients on a fixed-fee basis.        Ms. Cayette gave
    respondent a check in the amount of $2,035, a portion of which was to be allocated
    toward attorney’s fees, with the remainder to be applied to costs. Respondent did
    not deposit these advanced funds into her client trust account.
    Respondent filed the petition for divorce on Ms. Cayette’s behalf on January
    25, 2007.    In July 2008, respondent terminated Ms. Cayette’s representation.
    Respondent did not provide the subsequent attorney, Joni Buquoi, with a complete
    copy of Ms. Cayette’s file until January 2009, despite numerous requests for the
    file from Ms. Buquoi.
    The ODC alleged that respondent’s conduct violated the following
    provisions of the Rules of Professional Conduct: Rules 1.5(f)(3) (failure to render a
    periodic accounting for client funds), 1.5(f)(4) (when the client pays the lawyer an
    advance deposit to be used for costs and expenses, the funds remain the property of
    the client and must be placed in the lawyer’s trust account), 1.15(a) (safekeeping
    property of clients and third persons), 1.16(d) (obligations upon termination of the
    representation), and 8.4(c) (engaging in conduct involving dishonesty, fraud,
    deceit, or misrepresentation).
    5
    At the hearing, respondent admitted that she did not hold Ms. Cayette’s
    funds in her client trust account. She testified that she cashed Ms. Cayette’s check
    and placed the money in a bank envelope, which she locked in the glove
    compartment of her car.2 Respondent further indicated that this was her standard
    practice for handling advanced payments of client funds.
    Count V – The Morris Matter
    In February 2008, Keith Morris retained respondent to handle several child
    support matters. The attorney-client contract provided that respondent did not
    represent clients on a fixed-fee basis. Mr. Morris gave respondent $2,725 in cash,
    representing a deposit for attorney’s fees associated with this matter. The receipt
    provided to Mr. Morris reflects that no part of his payment was to be allocated
    towards costs.      There is no record of the funds having been deposited into
    respondent’s client trust account in February, March, or April of 2008. The ODC
    alleges that in the absence of documentation proving what happened to these funds,
    it is presumed that respondent converted the funds to her own use.
    Respondent gave a sworn statement to the ODC on April 13, 2011. During
    the statement, respondent was asked to produce certain financial information no
    later than May 13, 2011. When she failed to do so, the ODC issued a subpoena to
    respondent, giving her until June 24, 2011 to provide the information. Respondent
    failed to provide all of the requested documentation at that time, necessitating the
    issuance of a subpoena to respondent’s bank to obtain her financial records.
    2
    Maintaining client funds in this manner raises the presumption of conversion, placing the
    burden on respondent to prove otherwise. See Louisiana State Bar Ass’n v. Krasnoff, 
    488 So. 2d 1002
    (La. 1986) (“Indeed, when an attorney relies upon a ‘black box’ defense, viz., that he kept
    client funds secretly but securely in a private safe or similar unregulated depository, the
    likelihood of actual embezzlement is so great, and the policy of professional responsibility in
    protecting the client from such risks so strong, that it should be presumed that the attorney is
    guilty of embezzlement unless he successfully carries both the burden of going forward with the
    evidence and the burden of persuasion otherwise.”).
    6
    Upon reviewing the available financial information related to her trust
    account, the ODC discovered that respondent regularly and intentionally failed to
    properly secure client funds in the account, which resulted in repeated instances of
    commingling personal funds with client funds and conversion of client funds. The
    ODC further discovered that respondent failed to maintain complete records of
    trust account funds held in connection with the representation of her clients.
    The ODC alleged that respondent’s conduct violated the following
    provisions of the Rules of Professional Conduct: Rules 1.5(f)(3), 1.15(a), 8.1(c)
    (failure to cooperate with the ODC in its investigation), and 8.4(c).3
    At the hearing, respondent admitted that she did not deposit Mr. Morris’s
    funds in her client trust account. She testified that she placed Mr. Morris’s cash
    into a bank envelope and kept it in the locked glove compartment of her car.
    Respondent then claimed to have lost the cash by accident.
    Respondent also acknowledged at the hearing that she mismanaged her
    client trust account. She admitted she cannot account for $31,398.52 in the trust
    account related to the cases of five clients because she does not have accurate
    records of the cases.       The trust account also contains another $9,000 which
    respondent admitted does not belong to her; however, she has no documentation to
    assist her in determining the ownership of these funds.
    DISCIPLINARY PROCEEDINGS
    In June 2012, the ODC filed five counts of formal charges against
    respondent. Respondent answered the formal charges, denying any misconduct.
    The matter then proceeded to a formal hearing on the merits, conducted over the
    course of two days in November 2012 and one day in January 2014.
    3
    The ODC also alleged that respondent violated Rules 1.2 (scope of the representation), 1.3, and
    1.4 in the Morris matter; however, these allegations were dismissed at the formal hearing. As
    such, no further reference will be made to these allegations.
    7
    Hearing Committee Report
    After considering the evidence and testimony presented at the hearing, the
    hearing committee made the following factual findings:
    Count I – Ms. Pierre paid respondent $2,030 in April 2005 for a divorce
    proceeding. The petition was filed on May 3, 2005, and the husband accepted
    service on June 13, 2005. After ten months had passed, the divorce was still not
    finalized. Asked at the formal hearing why the divorce was not completed in
    December 2005, respondent testified that Ms. Pierre owed her money for costs.
    However, after the initial $2,030 payment, respondent requested and was paid an
    additional $150 for court costs, which still did not result in the divorce that Ms.
    Pierre sought.
    Based on these findings, the committee concluded that respondent did not
    sufficiently communicate with Ms. Pierre about the delay in finalizing the divorce
    and did not ultimately do what she was paid to do.
    Count II – Respondent filed a divorce petition for Mr. Barr on July 29, 2005.
    When the petition was filed, Mrs. Barr had moved to Mississippi and had to be
    served via the long-arm statute. Respondent depended on the clerk of court to do
    so. She admitted to making a mistake, but reasoned that “it is a mistake easily
    made and it was a mistake easily corrected without any negative affect to Mr.
    Barr.” Respondent did not file the rule for divorce until June 6, 2006, but she did
    not explain to Mr. Barr why the divorce proceedings were being delayed.
    Respondent testified that the delays in obtaining the divorce were not solely her
    fault as Mr. Barr waited three months after being informed several times that he
    needed to come to her office to pay costs and sign necessary paperwork.
    Respondent admitted that the remainder of the delay was attributable to her
    misunderstanding of the service requirements. Furthermore, in the rule for divorce
    8
    respondent made a false statement of fact, i.e., that Mrs. Barr was served with the
    petition for divorce on or about August 18, 2005.
    Based on these findings, the committee concluded that respondent failed to
    communicate with Mr. Barr, who testified that he had called respondent a few
    times and never received a returned phone call. Mr. Barr hired another lawyer to
    determine whether the divorce was valid, which it was, according to Mr. Barr.
    Finally, the committee determined that after looking up the long-arm statute, an
    attorney should be able to follow the procedure.
    Count III – Mr. Parker retained respondent to handle a succession matter.
    Respondent was also retained by siblings of Mr. Parker. It became clear there was
    a conflict between Mr. Parker and his sister; in her pre-hearing memorandum,
    respondent admitted the parties had a disagreement at the initial consultation. Mr.
    Parker did not give respondent informed consent to waive the conflict of interest.
    As a result of respondent’s failure to represent Mr. Parker’s interests, he terminated
    the representation. Respondent nevertheless continued to work on the succession
    matter, although it remains unresolved. The committee found it troubling that
    respondent disregarded the conflict of interest and the duty she owes to her former
    client.
    Count IV – Ms. Cayette retained respondent in a divorce matter and gave her
    a check for attorney’s fees and costs. Respondent admitted she did not deposit the
    advanced funds into her client trust account. Respondent also did not provide Ms.
    Cayette’s file to her new attorney after the representation ended in July 2008.
    Despite repeated requests, the file was not turned over to successor counsel until
    January 2009.
    Count V – Mr. Morris retained respondent to handle child support matters
    and paid her $2,725 in cash, which was a deposit for attorney’s fees. Respondent
    admits she did not deposit the cash into her client trust account, and there is no
    9
    documentation showing what happened to the funds. Additionally, respondent did
    not provide financial information to the ODC after being requested to do so. The
    ODC ultimately had to issue a subpoena to respondent’s bank. Upon reviewing the
    bank information, the ODC found that respondent has repeatedly commingled
    funds. The committee also found respondent acted in bad faith in intentionally
    hindering the ODC’s investigation.
    Based on the above findings in these several matters, the committee
    determined respondent violated the Rules of Professional Conduct as alleged in the
    formal charges.       The committee observed that respondent had no reasonable
    explanation for her actions other than that she is not proficient at math.
    The committee found the following aggravating factors are present: a prior
    disciplinary record and refusal to acknowledge the wrongful nature of the conduct.
    The committee observed that respondent failed to and/or refused to cooperate with
    the disciplinary process, failed to appreciate the seriousness of her violations, and
    acted irresponsibly when dealing with her clients in a way that can only be
    described as a pattern of misconduct.               The committee did not mention any
    mitigating factors.
    Based upon these findings and conclusions, the committee recommended
    respondent be suspended from the practice of law for three years, with all but one
    year and one day deferred, followed by a three-year period of supervised
    probation.4 The committee also recommended respondent pay restitution to her
    clients.
    4
    We do not typically impose a period of probation in cases when the suspension imposed is
    greater than one year and one day, as such issues, along with any other relevant factors, are best
    addressed if and when the lawyer applies for reinstatement. See, e.g., In re: Welcome, 02-2662
    (La. 1/24/03), 
    840 So. 2d 519
    ; In re: Harris, 99-1828 (La. 9/17/99), 
    745 So. 2d 1172
    . Moreover,
    even if we were inclined to adopt the committee’s recommendation that respondent be placed on
    probation, Supreme Court Rule XIX, § 10(A)(3) provides for a period of probation not to exceed
    two years.
    10
    The ODC filed an objection to the leniency of the hearing committee’s
    recommendation.
    Disciplinary Board Recommendation
    After review, the disciplinary board found the hearing committee’s factual
    findings are not manifestly erroneous, with two exceptions. First, the board found
    the committee erred in finding respondent failed to communicate with Mr. Barr
    about the reasons his legal matter was delayed, as Mr. Barr testified that
    respondent explained to him the reasons for the delay. Second, the board found the
    committee erred in concluding that respondent failed to appreciate the seriousness
    of her violations and acted irresponsibly when dealing with her clients. While her
    testimony on the first day of the hearing appeared to be evasive and unrepentant at
    times, on the second day of the hearing, respondent admitted to the trust account
    violations and was remorseful for her conduct. Respondent also voluntarily agreed
    to petition the court for interim suspension.       The board found these facts
    demonstrate that respondent appreciates the seriousness of her misconduct, albeit
    late.
    Next, the board determined the hearing committee correctly applied the
    Rules of Professional Conduct, with some exceptions relating to Counts II and IV:
    In connection with Count II, the board found the record does not support the
    conclusion that respondent violated Rules 1.4(a), 1.8(b), and 3.1. There is no
    evidence supporting the conclusion that respondent did not adequately
    communicate with Mr. Barr in violation of Rule 1.4(a). It is also noted that Mr.
    Barr had hired another attorney who investigated the service issue and determined
    the judgment of divorce was valid. It is unclear what information respondent used
    to the disadvantage of Mr. Barr in violation of Rule 1.8(b). It is further noted that
    respondent informed Mr. Barr and the court of the service issues.             While
    11
    respondent’s statement that Mrs. Barr had been served was false, it does not appear
    this statement was frivolous in violation of Rule 3.1. Once she was made aware of
    the service issues, respondent informed the court of these issues and obtained a
    waiver of service from Mrs. Barr.
    In connection with Count IV, the record does not support the conclusion that
    respondent violated Rule 8.4(c). The committee did not make any specific factual
    findings that respondent engaged in dishonest or deceptive conduct in this matter.
    The record demonstrates respondent knowingly engaged in misconduct, but does
    not indicate that she did so with an intentionally dishonest motive.
    The board determined respondent knowingly violated duties owed to her
    clients, the legal system, and the legal profession. With the exception of her failure
    to cooperate with the ODC in Count V, her conduct does not appear to be
    intentional or dishonest. Respondent’s lack of knowledge of accounting principles
    and procedural rules caused delays in Counts I and II, causing actual harm to her
    clients. Respondent’s failure to comply with the ODC’s request for her trust
    account records caused that agency to expend additional resources. The remainder
    of respondent’s misconduct, while significant, did not cause any apparent actual
    harm, although there was the potential for significant harm, especially with regard
    to trust account management. The board found respondent failed to overcome the
    presumption of conversion in these cases. After considering the ABA’s Standards
    for Imposing Lawyer Sanctions, the board determined the applicable baseline
    sanction is suspension.
    The board found the following aggravating factors are present: a prior
    disciplinary record, a pattern of misconduct, multiple offenses, bad faith
    obstruction of the disciplinary proceeding by intentionally failing to comply with
    the rules or orders of the disciplinary agency, and substantial experience in the
    practice of law (admitted 1988). The board found the following mitigating factors
    12
    are present: absence of a dishonest or selfish motive (except with regard to failing
    to cooperate with the ODC in Count V), delay in the disciplinary proceedings,
    remorse, and remoteness of prior offenses.
    Turning to the issue of an appropriate sanction, the board acknowledged
    respondent’s trust account mismanagement, including her failure to place advance
    fees and costs in her trust account, as the most significant misconduct present in
    this matter.     Considering the seminal case of Louisiana State Bar Ass’n v.
    Hinrichs, 
    486 So. 2d 116
    (La. 1986), which sets forth general guidelines for
    imposing discipline in a conversion case, the board determined that an appropriate
    sanction for respondent’s misconduct falls within the eighteen-month to two-year
    range. The board also noted that recent jurisprudence supports the imposition of a
    similar sanction.
    Based on this reasoning, the board recommended that respondent be
    suspended from the practice of law for one year and one day, retroactive to January
    15, 2014, the date of her interim suspension. The board also recommended that
    respondent be ordered to conduct a complete audit of her trust account in a manner
    approved by the ODC and provide any restitution as necessary. The board further
    recommended that respondent be required to attend the LSBA’s Trust Accounting
    School prior to her reinstatement and that she be assessed with the costs and
    expenses of this matter.
    The ODC filed an objection to the disciplinary board’s recommendation.
    Accordingly, the case was docketed for oral argument pursuant to Supreme Court
    Rule XIX, § 11(G)(1)(b).5
    5
    After this case was submitted, respondent filed a motion captioned “Motion to Correct the
    Record.” In that motion, she asserts that her attorney “unintentionally misrepresented key facts
    before this Court” and moves to correct the record. Supreme Court Rule XIX, § 11(G)(4)
    provides a mechanism to correct the record developed in the hearing committee. However, after
    reviewing respondent’s filing, we conclude it does not seek to correct the record, but instead
    consists of additional argument. Accordingly, we have elected to treat the motion as a post-
    argument brief.
    13
    DISCUSSION
    Bar disciplinary matters fall within the original jurisdiction of this court. La.
    Const. art. V, § 5(B). Consequently, we act as triers of fact and conduct an
    independent review of the record to determine whether the alleged misconduct has
    been proven by clear and convincing evidence.           In re: Banks, 09-1212 (La.
    10/2/09), 
    18 So. 3d 57
    . While we are not bound in any way by the findings and
    recommendations of the hearing committee and disciplinary board, we have held
    the manifest error standard is applicable to the committee’s factual findings. See
    In re: Caulfield, 96-1401 (La. 11/25/96), 
    683 So. 2d 714
    ; In re: Pardue, 93-2865
    (La. 3/11/94), 
    633 So. 2d 150
    .
    The record supports a finding that respondent neglected legal matters, failed
    to communicate with a client, engaged in a conflict of interest with a former client,
    mishandled her client trust account, resulting in commingling and conversion, and
    failed to cooperate with the ODC in an investigation.         Based on these facts,
    respondent has violated the Rules of Professional Conduct as found by the
    disciplinary board.
    Having found evidence of professional misconduct, we now turn to a
    determination of the appropriate sanction for respondent’s actions. In determining
    a sanction, we are mindful that disciplinary proceedings are designed to maintain
    high standards of conduct, protect the public, preserve the integrity of the
    profession, and deter future misconduct. Louisiana State Bar Ass’n v. Reis, 
    513 So. 2d 1173
    (La. 1987). The discipline to be imposed depends upon the facts of
    each case and the seriousness of the offenses involved considered in light of any
    aggravating and mitigating circumstances.          Louisiana State Bar Ass’n v.
    Whittington, 
    459 So. 2d 520
    (La. 1984).
    Clearly, the most serious misconduct in this case relates to the commingling
    and conversion of client funds resulting from respondent’s mishandling of her trust
    14
    account. In Louisiana State Bar Ass’n v. Hinrichs, 
    486 So. 2d 116
    (La. 1986), we
    set forth the following guidelines for imposing discipline in a conversion case:
    In a typical case of disbarment for violation of DR 9-102
    [now Rule 1.15], one or more of the following elements
    are usually present: the lawyer acts in bad faith and
    intends a result inconsistent with his client's interest; the
    lawyer commits forgery or other fraudulent acts in
    connection with the violation; the magnitude or the
    duration of the deprivation is extensive; the magnitude of
    the damage or risk of damage, expense and
    inconvenience caused the client is great; the lawyer either
    fails to make full restitution or does so tardily after
    extended pressure of disciplinary or legal proceedings.
    A three year suspension from practice typically results in
    cases involving similar but less aggravated factors. In
    such cases the lawyer is guilty of at least a high degree of
    negligence in causing his client's funds to be withdrawn
    or retained in violation of the disciplinary rule. He
    usually does not commit other fraudulent acts in
    connection therewith. The attorney usually benefits from
    the infraction but, in contrast with disbarment cases, the
    client may not be greatly harmed or exposed to great risk
    of harm. The attorney fully reimburses or pays his client
    the funds due without the necessity of extensive
    disciplinary or legal proceedings.
    A suspension from practice of eighteen months or two
    years will typically result where the facts are appropriate
    for a three-year suspension, except that there are
    significant mitigating circumstances; or where the facts
    are appropriate for a one-year suspension, except that
    there are significant aggravating circumstances.
    A suspension from practice of one year or less will
    typically result where the negligence in withdrawing or
    retaining client funds is not gross or of a high degree. No
    other fraudulent acts are committed in connection with
    the violation of the disciplinary rule. There is no serious
    harm or threat of harm to the client. Full restitution is
    made promptly, usually before any legal proceeding or
    disciplinary complaint is made.
    Applying the guidelines of Hinrichs, we find the baseline sanction in this
    case to be a three-year suspension from the practice of law. Respondent is guilty
    of at least a high degree of negligence in the mishandling of client funds, but she
    15
    did not commit any other fraudulent acts.6 Although the magnitude of the harm
    caused to her clients was not extensive, respondent’s actions resulted in some
    actual harm and caused her clients to be exposed to a serious threat of harm.
    Several aggravating factors are present, including respondent’s prior
    disciplinary record, a pattern of misconduct, multiple offenses, bad faith
    obstruction of the disciplinary proceeding by intentionally failing to comply with
    the rules or orders of the disciplinary agency, and substantial experience in the
    practice of law (admitted 1988).        In mitigation, we recognize an absence of a
    dishonest or selfish motive, delay in the disciplinary proceedings, remorse, and
    remoteness of prior offenses.
    Considering these factors, as well as the remaining misconduct at issue in
    these proceedings, we conclude the appropriate sanction in this case is a three-year
    suspension from the practice of law, retroactive to the date of respondent’s interim
    suspension. We will also order respondent to conduct an audit of her client trust
    account in a manner approved by the ODC and make any necessary restitution to
    her clients or third parties.
    DECREE
    Upon review of the findings and recommendations of the hearing committee
    and disciplinary board, and considering the record, briefs, and oral argument, it is
    ordered that Phyllis Southall, Louisiana Bar Roll number 18693, be and she hereby
    is suspended from the practice of law for three years, retroactive to January 15,
    2014, the date of her interim suspension. Respondent shall conduct a complete
    audit of her client trust account in a manner approved by the ODC and make any
    necessary restitution to her clients or third parties. All costs and expenses in the
    6
    There is no evidence that respondent benefitted from her mishandling of her client trust
    account; indeed, it appears that her infractions arise from very poor law office management
    skills.
    16
    matter are assessed against respondent in accordance with Supreme Court Rule
    XIX, § 10.1, with legal interest to commence thirty days from the date of finality
    of this court’s judgment until paid.
    17
    03/17/15
    SUPREME COURT OF LOUISIANA
    NO. 14-B-2441
    IN RE: PHYLLIS A. SOUTHALL
    CRICHTON, J., concurs in part and dissents in part:
    While I agree that respondent’s conduct warrants discipline, I believe the
    three-year suspension imposed by the majority is unduly lenient. The facts of this
    case are egregious, and as such, disbarment is the only appropriate sanction.
    The record reveals that among other misconduct, respondent has committed
    numerous trust account violations and has mishandled client funds. Specifically,
    respondent failed to place into a client trust account the advance fees and costs
    which she received in connection with the representation of her clients. Instead,
    respondent claims that it was her standard practice to cash the checks given to her
    by her clients, following which she would place the cash in bank envelopes and
    lock the envelopes in the glove compartment of her car. Maintaining the funds in
    this manner leads to a presumption of conversion, and the burden shifted to
    respondent to prove that she did not convert her clients’ funds. Louisiana State
    Bar Ass’n v. Krasnoff, 
    515 So. 2d 780
    (La. 1987). She clearly failed to meet her
    burden in this regard. I must also conclude that respondent’s peculiar accounting
    system caused actual harm to her clients, particularly in the instance in which she
    claims to have lost her client’s cash “by accident.”
    Furthermore, respondent has failed to maintain financial records as required
    by the Rules of Professional Conduct. When called upon to do so, respondent
    could not show that some $31,000 in client funds was properly disbursed because
    she has no records, files, or disbursement sheets. Likewise, there is a balance of
    approximately $9,000 in respondent’s client trust account, but due to her lack of
    recordkeeping the ownership of these funds has yet to be ascertained. Respondent
    admitted that she mismanaged and misused her client trust account and engaged in
    an unknown amount of commingling and conversion. The ODC made an attempt
    to obtain respondent’s bank records, but ultimately, the extent of the conversion is
    not truly known because of respondent’s gross mismanagement of the client funds
    entrusted to her.
    In the landmark case of Louisiana State Bar Ass’n v. Hinrichs, 
    486 So. 2d 116
    (La. 1986), we explained that when a lawyer converts client funds, disbarment
    is generally appropriate when one or more of the following elements are present:
    the lawyer acts in bad faith and intends a result inconsistent with his client’s
    interest; the lawyer commits forgery or other fraudulent acts in connection with the
    violation; the magnitude or the duration of the deprivation is extensive; the
    magnitude of the damage or risk of damage, expense and inconvenience caused the
    client is great; and the lawyer either fails to make full restitution or does so tardily
    after extended pressure of disciplinary or legal proceedings. 
    Id. at 122.
    In my
    opinion, respondent has caused enormous risk of harm to her clients by her
    stunning lack of mismanagement of her client trust account. Moreover, she has not
    made full restitution and will likely be unable to do so without the financial records
    she should have maintained throughout her legal career. Accordingly, disbarment
    is clearly appropriate.
    Given the pattern of misconduct in this case, and the resulting harm to
    clients, I would disbar respondent. Accordingly, I respectfully dissent.
    2