Jeanne Terrebonne v. St. Tammany Parish Hospital ( 2022 )


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  •                             STATE OF LOUISIANA
    COURT OF APPEAL
    FIRST CIRCUIT
    2021 CA 1212
    JEANNE TERREB ONNE
    VERSUS
    ST. TAMMANY PARISH HOSPITAL
    Judgment Rendered:     JUL 2 0 2022
    On Appeal from the Office of Workers' Compensation, District 6
    In and for the Parish of St. Tammany
    State of Louisiana
    Number 19- 02594
    R. Myles Donahue, Presiding
    Suzette Tagesen Murphy                      Counsel for Plaintiff/Appellee,
    Metairie, Louisiana                         Jeanne Terrebonne
    John J. Rabalais                            Counsel for Defendant/ Appellant,
    Matthew D. Crumhorn                         St. Tammany Parish Hospital
    Megan C. Gladner
    Covington, Louisiana
    BEFORE: THERIOT, PENZATO, AND RESTER, JJ.
    PENZATO, J.
    In this workers'     compensation    case,    the defendant/employer appeals the
    portion     of    a   judgment     rendered   on     June      28,    2021,     in    favor       of    the
    claimant/ employee and against the defendant.               Specifically, the defendant seeks
    reversal of the portion of the judgment that awarded a penalty to the claimant in the
    amount of $8, 000.00 and attorney fees in the amount of $12, 000. 00                  pursuant to La.
    R.S. 23: 1201( I).    For the following reasons, we affirm.
    The claimant timely filed an answer to the appeal pursuant to La. C. C. P. art.
    2133,    seeking an award of costs and attorney fees incurred opposing the appeal.
    Because we affirm all portions of the judgment in the claimant' s favor and against
    the defendant, we grant the relief requested in the claimant' s answer and award
    1, 500. 00 in attorney fees to the claimant on appeal.
    FACTS AND PROCEDURAL HISTORY
    The     claimant,   Jeanne   Terrebonne,      filed   a     1008     Disputed      Claim       for
    Compensation on April 22, 2019, alleging that her employer, St. Tammany Parish
    Hospital,      denied medical benefits for her work-related injury.                         She   sought
    penalties, attorney fees, costs, and interest. The Hospital filed an answer on May
    6, 2019,       admitting that Ms. Terrebonne sustained an injury on January 5,                         2016
    while in the course and scope of her employment.                   However, the Hospital denied
    that Ms. Terrebonne met the initial burden of " proving entitlement to current
    medical treatment"       and denied that she was entitled to medical benefits based on
    her failure to seek medical treatment since March 29, 2017.
    The matter proceeded to trial on May 10, 2021,               to determine whether Ms.
    Terrebonne was entitled to penalties and attorney fees because the Hospital either
    failed    to    timely   approve   her   claim   for    medical      benefits    or    it    arbitrarily,
    capriciously, and without probable cause denied or discontinued payment of her
    claim through its adjuster, Alan Daigrepont. La. R.S. 23: 1201( E), ( F), and ( I). The
    2
    workers' compensation court also considered the Hospital' s motion to dismiss Ms.
    Terrebonne' s claim premised on the argument that she failed to file a LWC Form
    1010 request for treatment in violation of the procedural requirements set forth in
    the Louisiana Administrate Code. LAC 40: I.2715( D)( 2)( a).
    Facts Established at Trial
    Ms. Terrebonne injured her right wrist and forearm in January 2016 while
    performing her duties as a nurse for the Hospital. The Hospital initially provided
    workers'      compensation medical benefits to Ms. Terrebonne and approved her
    selection of treating orthopedic surgeon, Dr. Brandon Donnelly.     Ms. Terrebonne
    treated with Dr. Donnelly until her follow-up appointment on March 29, 2017.
    Between March 2017 and January 2019, Ms. Terrebonne did not receive
    medical treatment, because her symptoms were not " severe enough" to cause her to
    seek treatment.    However, her symptoms increased in January 2019, prompting her
    to contact Dr. Donnelly' s office to schedule an appointment.    The doctor' s office
    advised Ms. Terrebonne that workers' compensation authorization was needed to
    schedule an appointment.
    Ms. Terrebonne contacted her attorney, Suzette Murphy,
    who contacted Mr. Daigrepont, the adjuster assigned to handle Ms. Terrebonne' s
    workers' compensation claim by the Hospital' s third -party administrator.
    Ms.    Murphy faxed a letter to Mr. Daigrepont on January 31,          2019,
    explaining that her client, Ms. Terrebonne, sought to return to Dr. Donnelly for
    medical treatment and that Dr. Donnelly' s office must be given authorization to
    make    an   appointment.   The letter stated, " Please accept this as our demand to
    authorize a return appointment."
    Mr. Daigrepont responded to Ms. Murphy' s letter via email on February 1,
    2019.    He acknowledged receiving Ms. Murphy' s letter and provided a brief
    summary of Ms. Terrebonne' s January 2016 injury and treatment history, including
    her last appointment with Dr. Donnelly in early 2017.    Mr. Daigrepont then stated,
    I would like to suspend the authorization you request, if you will provide answers
    to a few questions for me."     He inquired as to whether Ms. Terrebonne had any
    medical treatment in the last two years for this work injury,             why she was
    demanding treatment now if she has not received treatment in the last two years,
    and whether Ms. Terrebonne was involved in any "         accidents (   WC / GL / Auto)"
    within the last two years.     Mr. Daigrepont concluded, "      These and many more
    questions bring rise to the validity of complaints....   Please be so kind as to answer
    these questions and I will consider your request for an office visit with Dr
    Donnelly." At trial, Mr. Daigrepont testified that, when he received Ms. Murphy' s
    letter, he " questioned the validity" of Ms. Terrebonne' s request and need for
    treatment due to the time that had passed since her last visit with Dr. Donnelly.
    Ms. Murphy responded to Mr. Daigrepont via email on March 26, 2019.           She
    explained, "   I am seeing this response today as you were in my spam folder."
    Replying to Mr. Daigrepont' s questions, Ms. Murphy stated that Ms. Terrebonne
    had not received any other treatment and " has not been involved in any new
    accidents or injuries."   Ms. Murphy did not respond to Mr. Daigrepont' s question
    concerning why Ms. Terrebonne was seeking treatment now, but she stated that
    Ms.   Terrebonne spoke informally to a physician she works with regarding her
    symptoms.      Ms. Murphy again requested, " Please   authorize the return office visit."
    At trial, Mr. Daigrepont admitted that he did not respond to Ms. Murphy' s
    March 26, 2019 email "[    o] ut of frustration because [ she] had not answered any of
    the questions I had posed prior."   In Mr. Daigrepont' s opinion, Ms. Murphy did not
    respond to his questions, because " there was no supporting documentation that was
    asked [ of her]."   Although Mr. Daigrepont did not specifically ask Ms. Murphy to
    provide documentation to support her responses to his questions, he testified that
    he believed his questions were " self-explanatory that they required some sort of
    documentation."     Finally, Mr. Daigrepont dismissed Ms. Murphy' s explanation that
    4
    his February 1, 2019 email went to her email' s spam folder as an " excuse"            for her
    delay.
    Ms. Murphy emailed Mr. Daigrepont again on April 12, 2019 to follow up,
    asking, " Was a return office visit authorized?"         Mr. Daigrepont responded to Ms.
    Murphy the same day, stating in part, " Quite frankly, I' ve been ignoring this
    request on the grounds that it is completely unreasonable."             Notably, though, Mr.
    Daigrepont pointed out that when Ms. Terrebonne last saw Dr. Donnelly on March
    29, 2017, Dr. Donnelly advised Ms. Terrebonne to return as needed ( PRN).
    Mr. Daigrepont testified that he responded this way and again did not ask
    Ms. Murphy to provide documentation "[          o] ut of frustration." He explained that he
    was frustrated with Ms. Murphy because she failed to respond to many emails he
    sent to her in the past,     including his 2018 email asking whether Ms. Murphy
    needed anything further regarding Ms.               Terrebonne since she was no longer
    receiving medical care.'       While being questioned by Ms. Murphy at trial,               Mr.
    Daigrepont     admitted, "   I was frustrated with you because you were acting
    completely unprofessional and ignoring me."               He also stated that part of his
    frustration with Ms. Murphy related to her actions on other claims they previously
    worked together, which had nothing to do with Ms.                 Terrebonne' s claim.      Mr.
    Daigrepont expressly admitted that he ignored Ms.                 Terrebonne' s request for
    authorization "[   b] asically out of retaliation for the number of times that [            Ms.
    Murphy] ignored me."
    The   evidence   established   that,   other   than   these   email   exchanges,   Mr.
    Daigrepont did nothing to respond to Ms. Terrebonne' s request for appointment
    authorization.     According to Mr. Daigrepont, there was nothing to do with the
    request because he did not receive a LWC Form 1010.                      In Mr. Daigrepont' s
    Mr. Daigrepont closed his file on Ms. Terrebonne' s claim in 2018 due to inactivity sixty days
    after his email to Ms. Murphy was unanswered.
    5
    opinion,     a Form         1010 was required for him to "      give   consideration"   to Ms.
    Murphy' s email request for authorization.            However, Mr. Daigrepont felt he had no
    obligation to educate"          counsel or the doctor' s office, so he did not advise Ms.
    Murphy or Dr. Donnelly that he believed a Form 1010 was required.                 Instead, he
    did nothing until May 29, 2019, when he approved Ms. Terrebonne' s request for an
    appointment with Dr.            Donnelly after being instructed to by counsel for the
    Hospital.
    Ruling of the Workers' Compensation Court
    After taking the matter under advisement, the workers' compensation court
    rendered judgment in favor of Ms. Terrebonne and against the Hospital,                  finding
    that Mr. Daigrepont arbitrarily, capriciously, and without probable cause denied
    Ms. Terrebonne' s claim.           The judgment, signed on June 28, 2021, denied the
    Hospital' s motion to dismiss Ms. Terrebonne' s claim and awarded a penalty against
    the Hospital in the amount of $ 8, 000. 00              and attorney fees in the amount of
    12, 000. 00 pursuant to La. R. S. 23: 1201( l).
    In its written reasons, the workers' compensation court first addressed the
    Hospital' s motion to dismiss,         rejecting its contention that Ms.     Terrebonne was
    required to submit a Form             1010.   The court reasoned that, pursuant to the
    Louisiana Administrative Code and under the facts presented, a Form 1010 is only
    required on every fourth routine evaluation and management office visit.                  LAC
    40: I.2715( D)( 2)(   a).    The evidence established that Dr. Donnelly submitted a Form
    1010 for Ms. Terrebonne' s treatment on March 21, 2017. Mr. Daigrepont approved
    the requested follow-up visit scheduled for March 29, 2017, plus five additional
    visits.    However, Ms. Terrebonne returned for only one follow-up appointment.
    Thus, it appears the court determined that a Form 1010 was not required in January
    2019 for what would be Ms. Terrebonne' s second routine evaluation pursuant to
    the Form 1010 submitted by Dr. Donnelly and approved by Mr. Daigrepont on
    on
    March 21, 2017.
    As to the remaining issues, the court concluded that the evidence proved that
    Mr. Daigrepont willfully ignored and then specifically denied Ms. Terrebonne' s
    treatment "     out of his frustration"    with Ms. Murphy and " in retaliation" against her
    for what he considered to be her unprofessional conduct.                       After receiving Ms.
    Murphy' s email response on March 26,                  2019,     and until May 29,              2019, Mr.
    Daigrepont "      did nothing to further investigate the claim"              and admitted that the
    only reason he authorized Ms. Terrebonne' s medical treatment on May 29, 2019
    was because the Hospital' s counsel advised him to after the Disputed Claim for
    Compensation was filed. The court found Mr. Daigrepont' s behavior and motives
    to be "   egregious enough to warrant a deterring award" of the maximum penalty of
    8, 000. 00 allowed by La.           R.S.    23: 1201( I).     The   court     further found,        after
    reviewing the record and the issues raised in connection with the dispute, that an
    award of attorney fees in the amount of $12, 000. 00             was reasonable.
    Issues on Appeal
    The    Hospital    filed   the    instant    appeal,
    asserting        that   the    workers'
    compensation         court   manifestly     erred     in   finding   that     it    discontinued     Ms.
    Terrebonne' s claim for medical benefits and by awarding the maximum allowed
    penalty of $ 8, 000. 00 pursuant to La. R.S. 23: 1201( I)              and attorney fees in the
    amount of $12, 000. 00.
    Ms. Terrebonne timely filed an answer to the appeal pursuant to La. C. C. P.
    art.   2133,    seeking an award of costs and attorney fees incurred opposing the
    appeal.
    DISCUSSION
    Standard of Review
    Under the manifest error standard of review, this court may only reverse a
    factual determination made by the workers' compensation court if we find from the
    record that a reasonable factual basis for the finding does not exist and the finding
    is manifestly erroneous. In reviewing the factual findings of the lower court, we
    do not retry the case, do not make credibility decisions or conclusions, and do not
    draw inferences from the factual and credibility determinations. That is the role of
    the trial court.   Bell v. SGS Petroleum Service Corp., 2019- 1614 ( La. App. 1 st Cir.
    12/ 10/ 20), 
    316 So. 3d 515
    , 520- 21.
    Here, the manifest error standard applies to the factual determinations made
    by the workers' compensation court, particularly, whether the Hospital delayed
    payment or discontinued treatment for purposes of applying La. R. S. 23: 1201( F) or
    I),   and whether the Hospital, through Mr. Daigrepont, was arbitrary and capricious
    and should be cast with penalties and attorney fees.   Bell, 316 So. 3d at 520- 22; Our
    Lady of the Lake Hospital, Inc. v. Jackson, 2013- 1314 ( La. App. 1st Cir. 6/ 6/ 14),
    
    147 So. 3d 221
    , 230; Connor v. Family Dollar Store, 2009- 1537 ( La. App. 1st Cir.
    3/ 26/ 10), 
    36 So. 3d 339
    , 349, writ denied, 2010- 959 ( La. 6/ 25/ 10), 
    38 So. 3d 344
    Whether the refusal to pay compensation benefits or the discontinuation of
    benefits warrants the imposition of penalties and attorney fees is a factual question,
    which will not be disturbed upon review in the absence of manifest error.)
    However, the amounts awarded in penalties and attorney fees are entitled to great
    discretion and will not be disturbed absent an abuse of discretion. Millender v.
    BASF Corp., 2013- 2253 ( La. App. 1st Cir. 12/ 23/ 14),   
    168 So. 3d 649
    , 658.
    Requirement of a Form 1010
    Although the Hospital does not appeal the portion of the judgment that
    denied its motion to dismiss, it argues that the court erred in rendering judgment in
    Ms. Terrebonne' s favor because she failed to submit a Form 1010 for appointment
    approval as required by the medical treatment guidelines set forth in the Louisiana
    Administrative Code.      According to the Hospital, without this form, any delay in
    approving the request does not warrant an award of penalties and attorney fees.
    8
    Louisiana Administrative Code 40: I.2715( D)( 2)( a) pertinently states:
    A LWC- WC- 1010 shall be required for a routine evaluation and
    management office visit after the twelfth visit or after one year from
    date of accident. If approved,        an LWC- WC- 1010 shall only be
    required on every fourth routine evaluation and management office
    visit thereafter. The carrier/ self-insured employer may authorize more
    office visits over a defined period of time.
    As noted above, the evidence established that Ms.                      Terrebonne' s injury
    occurred in January 2016, and Mr. Daigrepont approved Dr. Donnelly' s Form 1010
    on March 21,      2017,        authorizing a total of six office visits.          This satisfied the
    requirement     that      a   Form    1010   be   submitted     for a     routine   evaluation     and
    management office visit after one year from the date of accident. See LAC
    40: I.2715( D)( 2)( a).       In accordance with this section of the Administrative Code,
    the March 21,      2017 Form 1010 authorized five routine office visits after Ms.
    Terrebonne' s March 29,              2017 appointment.2         We      agree   with the   workers'
    compensation court' s finding that no additional Form 1010 was required in January
    2019, since the requested appointment was to be Ms. Terrebonne' s second routine
    evaluation and management visit with Dr. Donnelly pursuant to the March 21,
    2017 Form 1010.3
    Even though the requested 2019 visit was authorized pursuant to the Form
    1010 procedure set forth in LAC 40: I.2715, this does not end the inquiry.                       As set
    forth below, we find, based on the particular facts and circumstances of this case,
    that Mr. Daigrepont' s flagrant disregard for Ms. Terrebonne' s rights under the
    Workers'     Compensation          Act   amounted      to   a   tacit   revocation    of   the    prior
    authorization given on March 21, 2017, and a denial of Ms. Terrebonne' s request
    2 We note that the Hospital failed to define a period of time within which the approved
    appointments must occur.
    3 We also note that the Hospital did not request a Form 1010 in the spring of 2019 and
    subsequently approved the appointment with Dr. Donnelly even though a Form 1010 had not
    been submitted. This further contradicts the Hospital' s assertion that a Form 1010 was required
    to obtain appointment authorization. In fact, the Hospital did not raise the Form 1010 issue until
    trial.
    9
    for appointment approval in January 2019.
    Denial of Benefits and Applicability of La. R.S. 23: 1201( I)
    The Hospital next argues that the court erred by finding that it denied Ms.
    Terrebonne' s claim and by awarding penalties and attorney fees pursuant to La.
    R.S. 23: 1201( I).       It argues that,    at   most,   there was a delay in approving Ms.
    Terrebonne' s request for authorization of her appointment with Dr. Donnelly,
    which may trigger penalties pursuant to La. R.S. 23: 1201( F).              We disagree.
    Two statutes in Louisiana' s Workers' Compensation Act are at issue and
    provide for penalties and/ or attorney fees when an employer fails to properly
    handle payments of an employee' s claim. Louisiana Revised Statutes 23: 1201( F)
    provides for penalties and reasonable attorney fees for failure to timely pay
    compensation or medical benefits in accordance with La. R. S. 23: 1201. 4                    The
    provision does not apply if the claim is reasonably controverted or if the
    nonpayment results from conditions over which the employer or insurer had no
    control. La. R.S. 23: 1201( F)( 2);        Sharp v. St. Tammany Marine &            Powersports,
    2008- 1992 ( La. App. 1st Cir. 9/ 10/ 09),         
    23 So. 3d 347
    , 351.
    The second provision, La. R.S. 23: 1201( I), authorizes the assessment of
    penalties and reasonable attorney fees if the employer, at any time, discontinues
    payment of a claim, when such discontinuance is found to be arbitrary, capricious,
    or without probable           cause.   Sharp, 
    23 So. 3d at 351
    .          Arbitrary and capricious
    behavior consists of willful and unreasoning action, without consideration and
    regard     for   facts       and   circumstances    presented,   or   of seemingly     unfounded
    motivation.       The crucial inquiry is whether the employer has an articulable and
    objective reason for discontinuing benefits at the time it took that action.                 Life
    Flight of New Orleans a Homrighausen, 2005- 2538 ( La. App. 1 st Cir. 12/ 28/ 06),
    4 The time delays within which medical benefits must be paid are set forth in La. R.S.
    23: 1201( E)( 1) and ( 2).
    10
    
    952 So. 2d 45
    , 52, writ denied, 2007- 558 ( La. 5/ 4/ 07), 
    956 So. 2d 615
    . Awards of
    penalties and attorney fees in workers' compensation cases are essentially penal in
    nature,   being imposed to discourage indifference and undesirable conduct by
    employers and insurers.        Although the Workers'           Compensation Act is to be
    liberally construed regarding benefits, penal statutes are to be strictly construed.
    Iberia Medical Center a Ward, 2009- 2705 ( La. 11/ 30/ 10), 
    53 So. 3d 421
    , 433- 34.
    In support of its assertion that approval was delayed "               if anything,"   the
    Hospital maintains that, when Ms.         Terrebonne requested treatment in January
    2019, it conducted an investigation and approved the requested return visit to Dr.
    Donnelly when additional information was received.                  However, the Hospital
    offered no evidence to establish what, if any, investigation was done prior to May
    29, 2019,   nor did it identify what "        additional information" it received,     which
    prompted it to approve the January 2019 request or excused its failure to act until
    May 29, 2019.      Mr. Daigrepont testified that the appointment approval was based
    on the same information he possessed in January 2019.            He admitted that, when the
    request    was    approved,   he   had   no     additional    information   concerning      Ms.
    Terrebonne' s medical status.      Additionally, there is no indication that counsel for
    the Hospital performed an investigation before instructing Mr.                 Daigrepont to
    approve the appointment.
    The evidence in the record establishes that, had Mr. Daigrepont investigated
    the request,     rather than intentionally ignore it,        he would have discovered the
    explanation for Ms. Terrebonne' s return visit. As the workers' compensation court
    noted in its written reasons, Ms. Terrebonne' s medical records admitted into
    evidence    show that, on March 29,           2017, Dr.   Donnelly documented that Ms.
    Terrebonne continued to have mild pain and her symptoms occasionally flared up.
    Dr. Donnelly instructed Ms. Terrebonne to be more aware of the activities that
    cause her flare ups and recommended additional diagnostic tests and treatment if
    1I
    she had a flare up or became more symptomatic.                       Thus,    contrary to Mr.
    Daigrepont' s baseless determination, it was not " completely unreasonable" for Ms.
    Terrebonne to return to Dr. Donnelly in 2019 upon experiencing an increase of
    symptoms. 5
    Portions of Mr. Daigrepont' s claim file admitted into evidence also reflect
    that, in January 2019, Mr. Daigrepont had all necessary information to advise Ms.
    Murphy and Dr. Donnelly that the requested appointment was approved by the
    March 2017 Form 1010.          Instead of mentioning the prior approval or advising that
    a new Form 1010 was needed, Mr. Daigrepont continued to purposefully " ignore
    this request."     All actions taken by Mr. Daigrepont, including what he expressly
    told Ms. Murphy, lead to the reasonable conclusion that the Hospital no longer
    approved Ms.        Terrebonne' s treatment with Dr. Donnelly and discontinued her
    medical benefits.      In fact, Mr. Daigrepont responded affirmatively when he was
    asked at trial if the only thing that was denied was this office visit. Finally, this
    conclusion is further supported by the Hospital' s answer to Ms.                   Terrebonne' s
    Disputed Claim for Compensation, in which it denied that she is entitled to
    benefits.
    In Stewart v. Livingston Parish School Board, 2007- 1881 (            La. App. 1 st Cir.
    5/ 2/ 08),   
    991 So. 2d 469
    , 475, this court found that the employer, through its
    workers'      compensation    claims    administrator,     effectively denied a claim for
    medical expenses when it failed to respond to the claimant' s letter requesting that it
    review his claim. The court in Stewart concluded that the lack of a response was
    the equivalent of a denial of compensability. 
    Id.
    The same is true here.       The Hospital, through Mr. Daigrepont, effectively
    discontinued Ms.       Terrebonne' s medical treatment by intentionally ignoring her
    5 Mr. Daigrepont testified that, when he receives a request for an appointment, he relies on his
    experience as a claims adjuster to determine whether an office visit is medically necessary.
    12
    request for additional treatment.6 Thus, after a thorough review of the record, we
    find the workers' compensation court properly applied La. R.S. 23: 1201( I) rather
    than La. R.S. 23: 1201( F).
    We also agree with the workers' compensation court' s conclusion that Mr.
    Daigrepont' s conduct was arbitrary, capricious, and without probable cause.                    Mr.
    Daigrepont unequivocally admitted that he ignored Ms. Terrebonne' s claim out of
    frustration with her counsel and in retaliation for what he felt was counsel' s
    allegedly "   unprofessional"    prior behavior.      His testimony demonstrates that, after
    posing questions to Ms. Murphy and receiving what he deemed to be inadequate
    responses, he did nothing to fulfill his continuing obligation to further investigate
    Ms. Terrebonne' s        claim. See Connor, 
    36 So. 3d at 350
    , recognizing that an
    employer has a continuing duty to investigate and make every reasonable effort to
    assemble      factual   and medical      information     to   ascertain   whether     a claim     is
    compensable before denying benefits.              By his own admission,          Mr. Daigrepont
    acted willfully and,      in our view, unreasonably and without an "              articulable   and
    objective reason for discontinuing benefits." Life Flight ofNew Orleans, 952 So.2d
    at 52.
    Finally, considering Mr. Daigrepont' s blatant disregard for Ms. Terrebonne' s
    rights under the Workers' Compensation Act, we find no abuse of discretion in the
    court' s award of $     8, 000. 00, the maximum amount allowed by La. R.S. 23: 1201( I).
    Mr. Daigrepont' s conduct is precisely the type of indifference and undesirable
    conduct by employers ( and their agents) the penal statutes aim to discourage. See
    Iberia Medical Center, 53 So. 3d at 433- 34; Connor, 
    36 So. 3d at 350
    .
    6 To the extent the Hospital argues that Ms. Terrebonne abandoned treatment in an attempt to
    excuse Mr. Daigrepont' s behavior, which the Hospital entirely fails to address, we find this
    argument lacks merit. See Sevin v. Chevrolet, 2008- 1362 ( La. App. 1st Cir. 4/ 30/ 09), 
    24 So. 3d 879
    , 889, recognizing that " the mere failure to return for follow-up appointments is not sufficient
    justification to terminate or refuse to pay compensation benefits."
    13
    Award of Attorney Fees
    Finally, the Hospital contends that the workers' compensation court erred by
    awarding $       12, 000. 00 in attorney fees without requiring Ms. Terrebonne to provide
    any evidence of the work performed in this case.                The Hospital further maintains
    that "   it should be provided the right to contest any amount of attorney fees and/or
    costs that may be awarded."'
    Contrary to these assertions, Louisiana courts have recognized that, when
    attorney fees are awarded in a workers' compensation case, they are deemed to be
    a penalty and the value of the attorney' s fees need not be proven.               Orgeron v. Tri-
    State Road Boring, Inc., 
    434 So. 2d 65
    , 69 ( La. 1983).             The workers' compensation
    court is allowed to call upon its own experience and expertise in determining the
    amount of time and effort that a lawyer has put into the preparation of a case. The
    factors to be considered in the imposition of an award for attorney fees in a
    workers' compensation case include the degree of skill and work involved in the
    case,    the amount of the claim, the amount recovered, and the amount of time
    devoted to the case.          Insurance Co. of North America v. Labit,            1999- 2448 ( La.
    App. 1st Cir. 11/ 15/ 00), 
    772 So. 2d 385
    , 389; Shelton v. Smitty' s Supply, Inc., 2017-
    1419 (    La. App.     1st Cir. 6/ 12/ 18), 
    253 So. 3d 157
    , 172, writs denied, 2018- 1195,
    7 The Hospital cites Fernandez v. Hand Construction, LLC, 2015- 615 ( La. App. 4th Cir.
    5/ 16/ 16),   
    194 So. 3d 1149
    , to support its assertion that the workers' compensation court erred by
    failing to provide it with an opportunity to contest the amount of attorney fees awarded to Ms.
    Terrebonne. We find Fernandez is distinguishable.         In Fernandez, the workers' compensation
    court awarded the claimant $ 67,792. 00  in attorney fees — the amount requested by the claimant
    pursuant to "  heavily redacted billing records." The employer was not provided with these
    records until the afternoon before they were introduced at trial and was denied an opportunity to
    cross- examine the amounts requested. 
    Id.
     at 1158- 59. Here, the workers' compensation court
    granted the Hospital' s motion to strike the post -trial billing records submitted by Ms. Terrebonne
    in support of her request for attorney fees. Thus, the amount of attorney fees awarded was not
    based on evidence that the Hospital was not allowed to examine or contest. Instead, as it was
    allowed to do, the workers' compensation court relied on its own experience and expertise in
    determining the amount of time and effort that Ms. Terrebonne' s counsel put into the preparation
    of the case. Insurance Co. of North America v. Labit, 1999- 2448 ( La. App. 1st Cir. 11/ 15/ 00),
    
    772 So. 2d 385
    , 389.
    14
    2018- 1199 ( La. 11/ 14/ 18), 
    256 So. 3d 258
    , 
    256 So. 3d 291
    . 8
    Here,    the   written     reasons     state     that   the    workers'   compensation     court
    reviewed the record of all pleadings and issues raised in connection with the 1008
    dispute filed by the plaintiff' and found that an award of $12, 000. 00                  is reasonable.
    After review of the record, we do not find the workers' compensation court abused
    its discretion in determining the amount of the award.
    Specifically, the record demonstrates that Ms. Murphy obtained follow-up
    medical treatment for Ms. Terrebonne and, eventually, a favorable judgment.
    Counsel participated in discovery and pre- trial motion practice. Ms. Murphy' s trial
    work included attending status conferences with the workers' compensation court,
    preparing pre-trial statements, witness lists, and numerous trial exhibits, as well as
    drafting a post -trial brief. See Brown v. Shop Rite, Inc., 2011- 727 ( La. App. 3rd
    Cir. 11/ 2/ 11), 
    75 So. 3d 1002
    , 1012, writ denied, 2011- 2647 ( La. 2/ 10/ 12), 
    80 So. 3d 480
    , wherein the court of appeal found that an attorney fee award in the amount of
    6, 500. 00 was abusively low and increased the award to $ 14, 000. 00. The court in
    Brown recognized that,           even though the matter was tried in one morning, the
    claimant' s    counsel    prepared        numerous     exhibits,      participated in depositions and
    discovery, and obtained medical treatment and benefits for his client, as well as
    significant penalties pursuant to La. R.S. 23: 1201( F) and ( I).                   Counsel in Brown
    also filed post -trial papers and filed and argued a motion for a new trial prior to
    appeal.
    Additionally, we find no merit in the Hospital' s argument that any work
    performed       after the requested          appointment        was     approved was not       for Ms.
    8 The Hospital cites the factors enumerated in Brown v. C &             S Wholesale Services, Inc., 2016-
    0072 ( La. App. 1st Cir. 10/ 4/ 16),   
    205 So. 3d 958
    , 961, used to determine the appropriate award of
    attorney fees pursuant to La. R.S. 23: 1141. Specifically, La. R.S. 23: 1141( B) provides that the
    fees of an attorney who renders service for an employee in a workers' compensation controversy
    are limited to twenty percent of the amount recovered. Because La. R.S. 23: 1201( I) expressly
    precludes the application of the limitations found in La. R.S. 23: 1141,              we find the more
    appropriate considerations are those specifically addressing attorney fees pursuant to a penalty
    provision, like La. R. S. 23: 1201( I).
    ILI
    Terrebonne' s benefit and should not be considered in any potential attorney fee
    award.       The Louisiana Supreme Court has recognized that statutory attorney fees,
    awarded to an employee in cases of arbitrary behavior by the employer or the
    insurer, are intended to benefit the employee, who would otherwise have to pay the
    contractual attorney fees out of her benefits recovered in the litigation. McCarroll
    v. Airport Shuttle, Inc., 2000- 1123 ( La. 11/ 28/ 00),      
    773 So. 2d 694
    , 700.9
    ANSWER TO APPEAL
    Because      we   affirm   all   portions     of   the   appealed judgment      in   Ms.
    Terrebonne' s favor, we also grant the relief sought in her answer to the Hospital' s
    appeal.       We find an award of $ 1,        500. 00 in attorney fees on appeal to be
    appropriate.      See Life Flight of New Orleans, 952 So.2d at 53, recognizing that a
    workers' compensation claimant is entitled to an increase in attorney fees to reflect
    additional time incurred in defending the employer' s unsuccessful appeal and
    awarding $      1, 500. 00 in additional attorney fees for work done on appeal. Similarly,
    in Bridges v. Gaten' s Adventures Unlimited, L.L. C.,            2014- 1132 ( La. App. 1st Cir.
    4/ 2/ 15),   
    167 So. 3d 992
    , 1006- 07, this court found that an award of $ 1, 500. 00 in
    attorney fees was appropriate where the claimant prevailed on some of the issues
    on appeal. Particularly, the evidence in Bridges sufficiently established that the
    claimant sustained an accident and injuries covered by the Workers' Compensation
    Act and was entitled to an award of penalties and attorney fees for her employer' s
    failure to timely pay medical benefits in violation of La. R. S. 23: 1201( F)
    CONCLUSION
    For the foregoing reasons, we affirm the judgment, signed on June 28, 2021,
    rendered in favor of Jeanne Terrebonne and against St. Tammany Parish Hospital,
    9 Although McCarroll concerned attorney fees pursuant to La. R.S. 23: 1201( F),      we find the
    Court' s reasoning and findings apply equally to attorney fees awarded pursuant to subpart ( I).
    Specifically, the McCarroll Court found that the Legislature intended both the penalties and
    attorney fees authorized by subpart ( F) to serve as a means of deterring arbitrary conduct by the
    employer or the employer' s insurer. 773 So. 3d at 698.
    16
    awarding a penalty to Ms. Terrebonne in the amount of $8, 000. 00 and attorney fees
    in the amount of $12, 000. 00 pursuant to La. R.S. 23: 1201( l). We further grant the
    relief sought in the answer to the appeal filed by Jeanne Terrebonne and award
    1, 500.00 in attorney fees in favor of Ms. Terrebonne against St. Tammany Parish
    Hospital for work performed by Ms. Terrebonne' s counsel on appeal.      All costs of
    this appeal are assessed against St. Tammany Parish Hospital.
    AFFIRMED;        ANSWER         TO    APPEAL        GRANTED;        ADDITIONAL
    ATTORNEY FEES OF $ 1, 500. 00 AWARDED.
    17