Dental Service of Mass., Inc. v. Commissioner of Revenue ( 2018 )


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    SJC-12346
    DENTAL SERVICE OF MASSACHUSETTS, INC.   vs.
    COMMISSIONER OF REVENUE.
    Suffolk.     December 5, 2017. - April 13, 2018.
    Present:   Gants, C.J., Gaziano, Lowy, Budd, & Cypher, JJ.
    Taxation, Abatement, Insurance company, Excise. Practice,
    Civil, Abatement. Insurance, Health and accident, Group,
    Coverage. Statute, Construction. Words, "Covered
    persons."
    Appeal from a decision of the Appellate Tax Board.
    The Supreme Judicial Court granted an application for
    direct appellate review.
    David C. Kravitz, Assistant State Solicitor, for
    Commissioner of Revenue.
    Daniel P. Ryan (David J. Nagle also present) for the
    taxpayer.
    James Roosevelt, Jr., & Rachel M. Wertheimer, for
    Massachusetts Association of Health Plans, amicus curiae,
    submitted a brief.
    2
    BUDD, J.   The taxpayer, Dental Service of Massachusetts,
    Inc.,1 is an insurer that provides dental coverage through
    preferred provider arrangements (PPAs).2   Pursuant to G. L.
    c. 176I, § 11, insurers operating PPAs are obligated to pay
    annually an excise tax equal to a specified percentage "of the
    gross premiums received during the preceding calendar year for
    coverage of covered persons residing in this [C]ommonwealth"
    (emphasis added).   The term "[c]overed person" is defined in the
    statute as "any policy holder or other person on whose behalf
    the organization is obligated to pay for or provide health care
    services."   G. L. c. 176I, § 1.
    1 The taxpayer, Dental Service of Massachusetts, Inc., is an
    independent member of the Delta Dental Plans Association, an
    organization of thirty-nine independent dental companies that
    offers dental coverage throughout the United States.
    2 A preferred provider arrangement is a "form of health care
    delivery in which payers contract with a select group of [health
    care service providers] to provide care for enrollees through
    their health insurance or health benefits plans under conditions
    that give the payer some control over costs" (footnote omitted).
    E.S. Rolph, J.P. Rich, P.B. Ginsburg, S.D. Hosek, K.M. Keenan, &
    G.B. Gertler, State Laws and Regulations Governing Preferred
    Provider Organizations 1 (Aug. 1986). The term "[p]referred
    provider arrangement" is defined in G. L. c. 176I, the statute
    at issue in this case, but the definition does not provide
    guidance as to the substance of the term. See G. L. c. 176I,
    § 1 ("'Preferred provider arrangement,' a contract between or on
    behalf of an organization and a preferred provider which
    complies with all of the requirements of this chapter"). The
    statute defines "[p]referred provider" as a health care provider
    or group of providers "who have contracted to provide specified
    covered services." 
    Id. 3 The
    taxpayer and the Commissioner of Revenue (commissioner)
    disagree regarding whether "covered persons" may sometimes refer
    to the employer-organizations that contract with insurers, or
    instead refers only to the individuals receiving health care
    services (in this case, dental care).3   That is, when an employer
    purchases group insurance on behalf of its employees, does the
    insurer owe tax on premiums paid by or on behalf of only those
    individuals who live in Massachusetts, as the taxpayer contends,
    or does the insurer owe tax on all premiums received from the
    Massachusetts-based employer regardless of where its individual
    employees reside, as the commissioner contends.   We agree with
    the Appellate Tax Board (board), and conclude that "covered
    persons" as used in G. L. c. 176I, § 11, refers solely to
    natural persons who, as employees, receive insurance coverage
    for health care services under a group insurance plan, rather
    than employer entities.4
    3 The record indicates that the taxpayer contracts with
    Massachusetts-based employers, unions, and other Massachusetts
    groups to provide dental insurance for, respectively, individual
    employees, union members, and other group members (and their
    respective family members). In this opinion, solely for ease of
    reference, we mention only contracting employers and their
    employees, but all that is stated applies equally to contracting
    unions or other groups and their members.
    4 We acknowledge the amicus brief submitted by the
    Massachusetts Association of Health Plans.
    4
    Background.     The statute governing PPAs, G. L. c. 176I, was
    enacted in 1988.    St. 1988, c. 23, § 65.   Chapter 176I includes
    an assessment provision that requires "[e]very organization
    . . . operating a [PPA] . . . annually [to] pay an assessment
    equal to [2.28] per cent of the gross premiums received during
    the preceding calendar year for coverage of covered persons
    residing in this [C]ommonwealth."   G. L. c. 176I, § 11 (a).
    The taxpayer offers, through Massachusetts employers, dental
    insurance coverage to individual employees and members of their
    families using PPAs.   Although all of the employers with which
    the taxpayer contracted were headquartered in Massachusetts
    during the period in question, some employees did not reside in
    the Commonwealth.   The taxpayer paid the excise tax prescribed
    by G. L. c. 176I, § 11, on the total gross premiums received
    from Massachusetts employers in connection with its PPAs for the
    tax years 2006, 2007, and 2008.   Subsequently, based on its
    reading of § 11, between 2010 and 2012, the taxpayer filed
    applications with the commissioner requesting an abatement and
    refund for taxes it has paid for 2006 through 2008 on premiums
    received from those employers for coverage of employees who
    lived outside of the Commonwealth during those tax years.
    The commissioner denied the applications, finding that the
    taxes were properly assessed; the taxpayer appealed.    The board
    ruled in favor of the taxpayer and granted abatements for the
    5
    three tax years in question, concluding that the term "covered
    persons" as used in G. L. c. 176I, § 11, refers to the employees
    receiving health care coverage rather than the employer-
    organization with which the taxpayer contracted.      The
    commissioner appealed from the board's decision, and we allowed
    his application for direct appellate review.
    Discussion.    "Decisions of the board are reviewed for
    errors of law."      Bridgewater State Univ. Found. v. Assessors of
    Bridgewater, 
    463 Mass. 154
    , 156 (2012).      "[Q]uestions of
    statutory construction are questions of law, to be reviewed de
    novo."    
    Id. "[O]ur analysis
    begins with the statutory language, 'the
    principal source of insight into [l]egislative purpose.'"
    Associated Subcontractors of Mass., Inc. v. University of Mass.
    Bldg. Auth., 
    442 Mass. 159
    , 164 (2004), quoting Commonwealth v.
    Lightfoot, 
    391 Mass. 718
    , 720 (1984).      Further, in interpreting
    § 11, "[w]e adhere to the familiar principle that tax statutes
    are to be strictly construed; we will not read into a statute an
    authority to tax that it does not plainly confer."      Commissioner
    of Revenue v. Oliver, 
    436 Mass. 467
    , 470-471 (2002) (Oliver).
    "Any ambiguity is resolved in the taxpayer's favor."        
    Id. at 471.
    In considering the meaning of the term "covered persons" as
    used in the assessment provision, we look first to the
    6
    definition provided in the statute.    See Bulger v. Contributory
    Retirement Appeal Bd., 
    447 Mass. 651
    , 660 (2006), quoting Perez
    v. Bay State Ambulance & Hosp. Rental Serv., Inc., 
    413 Mass. 670
    , 675 (1992) ("[A] definition [that] declares what a term
    means . . . excludes any meaning that is not stated").    As
    mentioned supra, G. L. c. 176I, § 1, defines "[c]overed person"
    as "any policy holder or other person on whose behalf the
    organization is obligated to pay for or provide health care
    services."   As the commissioner points out, in the insurance
    industry, where an employer purchases a group health (or dental)5
    insurance plan on behalf of its employees, the employer is
    considered to be the policy holder.    See Foster v. Group Health
    Inc., 
    444 Mass. 668
    , 668 n.2 (2005).    The commissioner argues
    that because the definition in § 1 includes the term "policy
    holder" it should be read broadly to include both employer-
    organizations when they are policy holders as well as natural
    persons, depending on the context in which the term is being
    used.    However, the commissioner's interpretation disregards
    both the syntax and the context of the statute's definition of
    "covered person."    See Commonwealth v. Brooks, 
    366 Mass. 423
    ,
    5 The statute defines "[h]ealth care services" as including
    "hospital, medical, surgical, dental, vision, and pharmaceutical
    services or products." G. L. c. 178I, § 1. Although this case
    involves dental insurance, we will refer generally to health
    care services throughout the rest of the opinion.
    7
    428 (1974) ("words in a statute must be considered in light of
    the other words surrounding them").6
    The fact that "policy holder" is coupled with "or other
    person" implies that both categories are intended to be persons
    "on whose behalf the organization [i.e., the insurer] is
    obligated to pay for or provide health care services."     The use
    of the word "other" to modify "person" would not otherwise be
    necessary or, for that matter, make sense.   Phillips v. Equity
    Residential Mgt., L.L.C., 
    478 Mass. 251
    , 258 (2017), quoting
    Adamowicz v. Ipswich, 
    395 Mass. 757
    , 760 (1985) ("so long as it
    yields a 'logical and sensible result,' we do not interpret a
    statute so as to render any portion of it meaningless").    Thus,
    the words "policy holder" can be interpreted only as an
    individual, natural person, because a corporate or other
    organizational employer cannot be provided with health care
    services.7
    6 As for the argument of the Commissioner of Revenue
    (commissioner) that, in the group insurance context, it is the
    employer "on whose behalf the [insurer] is obligated to pay for
    . . . health care services," G. L. c. 176I, § 1, it is
    recipients of the "services rendered or products sold by a
    health care provider" that the insurer typically "pays for;"
    there is nothing to suggest that they are made on the employer's
    behalf.
    7 To bolster their arguments about the meaning of words
    "covered person," the parties refer to the differences between
    G. L. c. 176I and the Preferred Provider Arrangements Model Act
    (1987), drafted by the National Association of Insurance
    Commissioners (Model Act). The commissioner uses the fact that,
    8
    The commissioner asks us to interpret "covered persons
    residing in this [C]ommonwealth" in § 11 as applying to either
    employers or individuals, depending on who the "policy holder"
    is, pointing out that, in other statutes, employer-organizations
    as well as natural persons can be said to "reside" in a
    particular location.   See, e.g., G. L. c. 4, § 13 (a) (newspaper
    subscribers); G. L. c. 59, § 18, Sixth & Seventh (partnerships);
    G. L. c. 110C, § 7 (stockholders); G. L. c. 110E, § 1 (e)
    (same); G. L. c. 110F, § 2 (e) (same).   However, where the
    Legislature uses the word "reside" in reference to both natural
    persons and artificial entities, typically it includes
    additional terms describing how to apply the statute to the
    latter category.   See, e.g., G. L. c. 149, § 6F½ (a) (action for
    injunction or restraining order brought in county in which "such
    person, firm, corporation, or other entity resides or has its
    principal place of business"); G. L. c. 203A, § 1 (requiring
    common trust fund to be administered in accordance with written
    instrument filed "in the county in which such individual,
    in contrast to G. L. c. 176I, the definition of "covered person"
    in the Model Act refers only to an individual and not to a
    "policy holder" receiving health care services. See Model 
    Act, supra
    at § 3B. Assuming that the Legislature relied on the
    Model Act, the argument that the Legislature added "policy
    holder" to the definition of "covered person" in order to expand
    the scope of taxable entities under § 11 is undermined by the
    use of the word "other" before "person" as 
    discussed supra
    . See
    G. L. c. 176I, § 1.
    9
    corporation or association resides or has his or its principal
    place of business").    See also Mass. R. Civ. P. 4 (d), as
    amended, 
    370 Mass. 918
    (1976) (describing service of process
    requirements with rules for individuals different from those for
    artificial entities).   Cf. 28 U.S.C. § 1391 (setting forth
    standards for Federal courts to establish residency for natural
    person different from those for artificial entities).     Here, the
    Legislature's choice of the word "residing" connotes the
    behavior of natural persons, not entities like employer-
    organizations.   See RJR Nabisco Holdings, Corps. v. Dunn, 
    657 N.E.2d 1220
    , 1223 (Ind. 1995) (noting that statute's use of word
    "reside" indicates natural person, not organization).
    The use of the term "covered person" in other parts of the
    statute is consistent with this view.    See Casseus v. Eastern
    Bus Co., Inc., 
    478 Mass. 786
    , 795 (2018), quoting Leary v.
    Contributory Retirement Appeal Bd., 
    421 Mass. 344
    , 347 (1995)
    ("When the meaning of any particular section or clause of a
    statute is questioned, it is proper, no doubt, to look into the
    other parts of the statute:   otherwise the different sections of
    the same statute might be so construed as to be repugnant, and
    the intention of the [L]egislature might be defeated").
    Throughout G. L. c. 176I, the term "covered person" appears in
    connection with an individual or natural person's health or the
    provision of health care services.   For example, the definition
    10
    of "[e]mergency care" refers to medical services provided to,
    and the health of, covered persons.8    General Laws c. 176I, § 2,
    requires organizations operating PPAs to submit a variety of
    information to the commissioner for approval, including "a
    description of the health services and any other benefits to
    which the covered person is entitled."    General Laws c. 176I,
    § 3 (b), refers to covered persons receiving emergency care and
    dialing 911.9   Obviously employer-organizations do not receive
    health care services or dial 911.    Therefore, the use of
    "covered person" in the above-referenced sections is consistent
    with meaning a natural person, and inconsistent with meaning an
    8   General Laws c. 176I, § 1, defines "[e]mergency care" as
    "services provided in or by a hospital emergency facility
    to a covered person after the development of a medical
    condition, . . . manifesting itself by symptoms of
    sufficient severity that the absence of prompt medical
    attention could reasonably be expected . . . to result in
    placing the covered person's or another person's health in
    serious jeopardy, serious impairment to body function, or
    serious dysfunction of any body organ or part . . . ."
    9   Section 3 (b) provides, in relevant part:
    "If a covered person receives emergency care and
    cannot reasonably reach a preferred provider, payment for
    care related to the emergency shall be made . . . as if the
    covered person had been treated by a preferred provider;
    whenever a covered person is confronted with a need for
    emergency care, . . . no covered person shall in any way be
    discouraged from using the . . . medical service system,
    [or] the 911 telephone number, . . . or be denied coverage
    for medical and transportation expenses incurred as a
    result of such use of emergency care."
    11
    employer-organization.   Manning v. Boston Redev. Auth., 
    400 Mass. 444
    , 453 (1987) ("A statute . . . should not be construed
    in a way that produces absurd or unreasonable results when a
    sensible construction is readily available").   The term is not
    used anywhere in the statute in a manner suggesting that it must
    apply to entities other than natural persons.
    It is true that use of the term throughout the chapter to
    refer to natural persons is not necessarily inconsistent with
    the commissioner's interpretation, that is, defining "covered
    persons" as either a policy holder entity that is not a natural
    person, or as a natural person, depending on the context used.
    Additionally, there are perhaps some strong policy reasons that
    favor the commissioner's interpretation.10   However, consistent
    with the principles of statutory construction on which we rely
    in interpreting tax statutes, and which were respected by the
    board in this case, we construe the use of "covered persons" in
    § 11 "strictly against the taxing authority" if the statute is
    10For example, it may be easier to administer the statute
    if insurers pay the assessment on the entire gross premiums
    received from contracts for group insurance with Massachusetts
    employers and other groups, rather than identifying the portion
    of those premiums attributable to individuals covered by the
    group insurance plan that actually reside in the Commonwealth.
    Additionally, the commissioner's interpretation is consistent
    with the policy of assessing insurers for the value of the
    franchise -- the benefit or value of being able to offer
    insurance in the Commonwealth.
    12
    ambiguous.   See 
    Oliver, 436 Mass. at 472
    ; Commissioner of
    Revenue v. Dupee, 
    423 Mass. 617
    , 622 (1996).
    Furthermore, our interpretation is supported by the
    administration of G. L. c. 176I by the Division of Insurance
    (division).11,12   The division likewise treats "covered persons"
    as meaning natural individual persons in administering reporting
    requirements for health benefit plans, which include PPAs.
    General Laws c. 176I, § 7, requires insurers operating PPAs to
    "file annually with the [C]ommissioner [of Insurance] . . . a
    report covering its prior fiscal year."    "The report shall
    include . . . the number of covered persons under health benefit
    plans . . . , which include preferred provider arrangements."
    11The Division of Insurance (division) is an agency tasked
    with the regulation of insurance products. See generally, e.g.,
    G. L. cc. 26, 175. The division is responsible for the
    administration and enforcement of G. L. c. 176I, with the
    exception of § 11, which is administered by the Department of
    Revenue. See G. L. c. 176I, §§ 8, 11.
    12Even though § 11 is administered by the commissioner,
    because "covered person" is defined for use throughout the
    chapter in § 1, any deference due for an interpretation of that
    term would be to the division's interpretation because that
    agency administers the rest of the chapter. See Goldberg v.
    Board of Health of Granby, 
    444 Mass. 627
    , 633 (2005), quoting
    Briggs v. Commonwealth, 
    429 Mass. 241
    , 253 (1999) (noting that,
    in interpreting regulations, our analysis requires substantial
    deference to expertise and statutory interpretation of agency
    charged with "primary responsibility" for administering
    statute). Furthermore, the "specialized knowledge, technical
    competence, and experience" of the Commissioner of Insurance is
    more relevant than the Appellate Tax Board's in interpreting the
    disputed insurance term here. Springfield v. Department of
    Telecomm. & Cable, 
    457 Mass. 562
    , 568 (2010).
    13
    
    Id. See 211
    Code Mass. Regs. § 51.06 (2016) (requiring PPA
    operator annual reports to include "summary of the number of
    [c]overed [p]ersons").   The division ensures compliance with the
    reporting requirement by requiring insurers to file "raw data on
    actual membership."   See Division of Insurance, 2015 Preferred
    Providers Information, http://www.mass.gov/ocabr/insurance
    /providers-and-producers/insurance-companies/group-products-and-
    plans/insured-preferred-provider-membership/2015-preferred-
    providers-information.html [https://perma.cc/M38K-58HL].     For
    the purposes of these reports "membership includes all
    subscribers and covered dependents of a subscriber . . . for
    whom the carrier has accepted the risk of financing necessary
    health services," not the number of employers who are group
    insurance policy holders.   
    Id. For all
    of these reasons, we conclude that the term
    "covered persons" in § 11 refers to the natural person receiving
    health care coverage under a PPA policy, including his or her
    spouse and additional dependents, not the employer-organization
    with whom the insurer contracts.
    Decision of the Appellate Tax
    Board affirmed.