In the Matter of Williams ( 2023 )


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    SJC-13268
    IN THE MATTER OF ABBY R. WILLIAMS.
    February 23, 2023.
    Attorney at Law, Disbarment, Misuse of client funds.
    The respondent attorney, Abby R. Williams, appeals from the
    judgment of a single justice of this court disbarring her from
    the practice of law.1 The matter came before the single justice
    on the information and record of proceedings filed by the Board
    of Bar Overseers (board). The board determined, inter alia,
    that the respondent intentionally misused client trust funds,
    resulting in ongoing deprivation to clients. The board
    recommended, and the single justice ordered, that the respondent
    be disbarred. We affirm.
    1. Prior proceedings. On September 9, 2019, bar counsel
    filed a seven-count petition for discipline against the
    respondent. Counts one, two, and four alleged that as to three
    sets of clients, the respondent intentionally misrepresented
    costs and intentionally misused client trust funds with ongoing
    deprivation resulting.2 Through counsel, the respondent filed an
    1 We have reviewed the respondent's preliminary memorandum
    and appendix, as well as the record that was before the single
    justice. Pursuant to S.J.C. Rule 2:23, 
    471 Mass. 1303
     (2015),
    we dispense with further briefing and oral argument.
    2 Specifically, as to counts one and two, the petition
    alleged that the respondent's conduct violated Mass. R. Prof. C.
    1.15 (b) (segregation of trust property), 1.15 (c) (prompt
    notice and delivery of trust property to client or third
    person), 1.15 (d) (1) (accounting), 1.15 (d) (2) (accounting),
    and 1.15 (f) (1) (C) (individual client records), as appearing
    2
    answer denying these allegations; these three counts are the
    only counts at issue on appeal.3
    The matter was referred to a hearing committee of the
    board. After an evidentiary hearing at which the respondent was
    represented by counsel, the committee filed a report of its
    findings of fact and conclusions of law and recommended that the
    respondent be disbarred. The board thereafter considered the
    respondent's appeal and issued a report generally adopting the
    hearing committee's report and recommendation;4 an information
    in 
    471 Mass. 1380
     (2015) and 
    440 Mass. 1338
     (2004); Mass. R.
    Prof. C. 5.1 (a) (managerial authority over lawyers) and 5.1 (b)
    (supervisory authority over lawyers), as appearing in 
    471 Mass. 1445
     (2015) and 
    426 Mass. 1405
     (1998); Mass. R. Prof. C. 5.3 (a)
    (managerial authority over nonlawyers) and 5.3 (b) (supervisory
    authority over nonlawyers), as appearing in 
    471 Mass. 1447
    (2015) and 
    426 Mass. 1408
     (1998); and Mass. R. Prof. C. 8.4 (c)
    (dishonesty, fraud, deceit, or misrepresentation), 8.4 (d)
    (conduct prejudicial to administration of justice), and 8.4 (h)
    (fitness to practice law), as appearing in 
    471 Mass. 1483
    (2015), and as amended, 
    429 Mass. 1301
     (1999). As to count
    four, the petition alleged violations of the same rules except
    that it did not allege a violation of Mass. R. Prof. C.
    1.15 (d) (2); in addition, it alleged violations of Mass. R.
    Prof. C. 1.1, as appearing in 
    471 Mass. 1311
     (2015)
    (competence), and Mass. R. Prof. C. 1.3, as appearing in 
    471 Mass. 1318
     (2015) (diligence).
    3 With respect to the remaining counts, the petition alleged
    that the respondent failed to properly make or maintain a three-
    way reconciliation of her Interest on Lawyers' Trust Account
    (IOLTA), failed to make or maintain a proper check register for
    her IOLTA, failed to make or maintain individual client ledgers
    and a ledger of personal funds in her IOLTA for fees and
    expenses, failed to cooperate with bar counsel's investigation,
    and failed to comply with the order of administrative suspension
    issued by the single justice. In an amended answer filed
    shortly before her hearing, the respondent admitted these
    violations.
    4 The board did not adopt the hearing committee's conclusion
    with respect to count one that providing a false settlement
    breakdown to a private client was prejudicial to the
    administration of justice in violation of rule 8.4 (d). That
    finding is not specifically at issue here, and so we do not
    separately address it.
    3
    was filed in the county court. A single justice of this court
    reviewed the record, accepted the board's recommendation, and a
    judgment of disbarment entered. The respondent appealed
    pursuant to S.J.C. Rule 2:23, 
    471 Mass. 1303
     (2015).
    2. Facts found by the committee and adopted by the board.
    We summarize the relevant factual findings of the hearing
    committee, as adopted by the board. We agree with the single
    justice that the findings are supported by substantial evidence.
    See S.J.C. Rule 4:01, § 8 (6), as appearing in 
    453 Mass. 1310
    (2009).
    The respondent was admitted to the Massachusetts bar in
    1991, and in 1996 or 1997, she established the law firm "Abigail
    Williams & Associates, P.C.," of which she was the sole owner,
    officer, and managing partner. In 2015, the respondent
    transitioned the firm to a limited liability company, founding
    "Abigail Williams & Associates, L.L.C." Respondent retained
    control of the new entity.
    From July 2007 to July 2013, the respondent's firm employed
    Ross Annenberg as an associate attorney. While working for the
    respondent's firm, Annenberg misused client funds for his own
    benefit by inflating costs, among other methods. By the end of
    July 2013, the respondent had ended Annenberg's employment with
    her firm. Annenberg was subsequently disbarred and pleaded
    guilty to criminal charges arising from his misconduct. See
    Matter of Annenberg, 31 Mass. Att'y Discipline Rep. 8, 8 (2015).
    Although the respondent contends that Annenberg was
    responsible for the misappropriation of client funds in the
    three cases at issue in counts one, two, and four, the hearing
    committee found that it was the respondent who personally and
    intentionally committed the misconduct. In addition to the
    case-specific facts described infra, the hearing committee found
    that the respondent's firm suffered serious ongoing financial
    problems and that the respondent borrowed money to pay the
    firm's employees and to cover the firm's other costs. And while
    Annenberg primarily handled the firm's nonmedical malpractice
    personal injury cases, it was the respondent who primarily
    handled the firm's medical malpractice cases. Consistent with
    this practice, the respondent, not Annenberg, calculated costs
    for the medical malpractice cases.
    a. Count one. Count one concerned the respondent's
    representation of two clients in a medical malpractice case. In
    2012, the lawsuit settled. Minus a portion of the funds paid to
    4
    a life insurance company and placed in a structured settlement,
    the settlement proceeds were deposited in the respondent's
    Interest on Lawyers' Trust Account, an account for which the
    respondent was the only signatory. The respondent's firm was
    entitled to $33,392.78 in costs but paid itself $160,000 in
    costs. The difference of $126,607.22 was never paid to the
    clients. On appeal, the respondent does not dispute these
    numbers.
    When the respondent's firm paid itself in June 2012, it did
    not provide the clients with the contemporaneous accounting
    required under Mass. R. Prof. C. 1.15. Partial payment was made
    to the clients by way of a check, and a copy of this check bore
    the respondent's handwritten notations computing costs in the
    inflated amount of $160,000. The respondent testified that she
    made these notations at the time of the relevant disbursement.
    In addition, the evidence included an undated worksheet on which
    the respondent made a correction as to the specific amount of
    the costs charged to the clients.
    In about February 2013, one of the clients called the firm
    and requested an itemization of the costs. In answer to this
    request, the respondent signed the cover letter accompanying a
    purported settlement breakdown. But as to costs, the breakdown
    included only a one-line total of $160,000 and not an
    itemization as the client had requested.
    b. Count two. In a second case, the respondent
    represented a client individually and as administrator of an
    estate in a medical malpractice case arising out of the death of
    the client's husband, and an administrator de bonis non
    subsequently was appointed for the husband's estate. In 2012,
    the lawsuit settled as to one of the defendants. The
    respondent's firm was entitled to $59,736.90 in costs from the
    settlement. Nevertheless, the respondent later provided the
    administrator with a settlement statement asserting costs in the
    amount of $195,171.17. The respondent does not dispute the
    proper amount of costs, nor does she dispute that the ultimate
    costs were inflated. The $135,434.27 difference between the
    proper and inflated costs was never paid to the client.
    As the hearing committee determined, the respondent's firm
    improperly billed two specific items as costs, and the
    respondent intended these overcharges. First, the client was
    billed for a consulting attorney's fees, which were not costs.
    Second, and more pertinent to the issues before this court, the
    client was billed for $11,816.36 in costs associated with a so-
    5
    called nonattorney "consultant." In fact, this person was an
    employee of the respondent's firm who did not receive any
    compensation for her work on the case apart from her ordinary
    wages. Moreover, the $11,816.36 was not a fee associated with
    legal or consulting work but rather represented the respondent's
    repayment of a loan she personally received from the employee.5
    The settlement breakdown that falsely inflated these costs
    was provided to the estate administrator only after the
    administrator made a personal request to the respondent, and
    even then, it was delayed by more than two months. The
    settlement breakdown contained only a one-line total of the
    costs, and the administrator never received a detailed
    breakdown. The settlement breakdown was signed by one of the
    respondent's employees as "Legal Assistant to Abigail R.
    Williams."
    c. Count four. In a third case, the respondent
    represented the personal representative of an estate in a
    medical malpractice action. The case was settled as to two
    defendants. After trial, judgment entered in favor of the third
    defendant. The client did not receive any proceeds from the
    second settlement but believed that, by agreement, the
    respondent was withholding funds to cover the expenses of the
    appeal. In September 2016, the respondent's firm filed a notice
    of appeal. The notice was filed thirty-two days after the
    judgment. A full year after filing of the notice, the client
    inquired about the status of the appeal, and the respondent
    replied, "we are still trying to perfect the record," and "the
    guy working on it with us is almost done with his portion." But
    nothing substantive was being done to advance the appeal.
    In November 2017, the defendant served a motion to dismiss
    the appeal, in part because the notice of appeal was untimely.
    See Mass. R. A. P. 4 (a) (1), as amended, 
    464 Mass. 1601
     (2013)
    (thirty-day deadline). On January 29, 2018, defense counsel
    filed the motion to dismiss and represented in an affidavit that
    no opposition had been received. See Rule 9A of the Rules of
    the Superior Court (2016). The court allowed the motion, and
    the appeal was dismissed on February 1, 2018. In sum, the
    record reflects that a notice of appeal was filed late and that
    no substantive efforts were made to prosecute the appeal. The
    respondent never told the client about the dismissal. The
    client had to learn this fact through others.
    5 By the time she was repaid, the employee had ceased
    working for the respondent.
    6
    In September and October 2018, seven months after the
    appeal was dismissed, the client asked the respondent multiple
    times for documentation and for payment of settlement funds
    remaining from prior settlements with other defendants in the
    case. The respondent provided a settlement breakdown that
    contained a total for costs related to the appeal but did not
    include a detailed statement of those costs. The settlement
    breakdown asserted $18,819.09 in costs related to the failed
    appeal, which costs had been deducted from the client's payment.
    In fact, the true costs related to the failed appeal amounted to
    $8,000.76, a difference of $10,818.33. The respondent does not
    dispute the proper amount of these costs.
    3. Sufficiency of the evidence of misconduct. We "review
    the record to determine whether the single justice's decision is
    supported by sufficient evidence, free from errors of law, and
    free from any abuse of discretion." Matter of Zankowski, 
    487 Mass. 140
    , 144 (2021), quoting Matter of Tobin, 
    417 Mass. 92
    , 99
    (1994). "The subsidiary facts found by the board must be upheld
    'if supported by substantial evidence'" in the record. Matter
    of Zankowski, supra, quoting S.J.C. Rule 4:01, § 8 (6).
    "'Substantial evidence' means such evidence as a reasonable mind
    might accept as adequate to support a conclusion." Matter of
    Slavitt, 
    449 Mass. 25
    , 30 (2007), quoting G. L. c. 30A, § 1 (6).
    Moreover, "[w]e will not disturb the hearing committee's
    credibility determinations," as "[t]he hearing committee . . .
    is the sole judge of credibility, and arguments hinging on such
    determinations generally fall outside the proper scope of our
    review." Matter of Diviacchi, 
    475 Mass. 1013
    , 1018-1019 (2016),
    quoting Matter of McBride, 
    449 Mass. 154
    , 161-162 (2007). As to
    its conclusions regarding the alleged violations, "the hearing
    committee's ultimate findings and recommendations, as adopted by
    the board, are entitled to deference, although they are not
    binding on this court." Matter of Laroche-St. Fleur, 
    490 Mass. 1020
    , 1023 (2022), quoting Matter of Diviacchi, supra at 1019.
    The respondent does not dispute any facts found by the
    board, nor does she dispute the figures determined by the board
    to be the appropriate amount of costs in the cases at issue. On
    the contrary, the respondent states, "There was no dispute that
    the expenses were inflated. The question was who inflated them,
    Respondent or Annenberg." The respondent contends that her
    "inattention to these finances allowed Annenberg to steal client
    funds by improperly inflating the expenses related to the three
    matters at issue." In sum, the respondent does not dispute the
    facts found by the hearing committee and adopted by the board
    7
    but argues that they were insufficient to establish that she
    personally and intentionally committed the contested violations.
    Drawing on her argument that the evidence was insufficient
    to demonstrate her own culpability, the respondent concludes
    that the single justice improperly shifted the burden of proof.
    She argues that the single justice improperly required that she
    affirmatively demonstrate that it was Annenberg who inflated
    client expenses. We disagree. The single justice concluded
    that "there was substantial evidence that it was the respondent
    who intentionally charged inflated expenses on the three matters
    at issue, that she was aware that the expenses were inflated,
    and that she was motivated in part by financial pressures on her
    firm."
    This conclusion is supported by ample evidence in the
    record, and we agree with the single justice that the evidence
    warrants the conclusion that the misconduct at issue was
    committed personally and intentionally by the respondent. See
    Matter of London, 
    427 Mass. 477
    , 482-483 (1998) (finding no
    burden shifting, and holding "intent to deprive is a permissible
    inference" from "false accountings"). In particular, the
    respondent, not Annenberg, was responsible for the management
    and calculation of costs for medical malpractice cases. And as
    to all three disputed counts, the respondent was responsible for
    providing settlement breakdowns that falsely inflated costs.
    See Matter of McBride, 
    449 Mass. at 162
     (finding misleading
    letters drafted at instruction of respondent to be respondent's
    attempt to hide misappropriation of payments owed to clients);
    Matter of London, 
    supra.
     With respect to count two, the
    respondent used the inflated costs to repay a loan that she had
    taken. And although the respondent argues that her "inattention
    to these finances allowed Annenberg to steal client funds," the
    misconduct related to the late-filed appeal in count four did
    not occur until years after Annenberg had left her firm.
    Moreover, the respondent's attempts to deflect blame to
    Annenberg largely depended, as the single justice observed, upon
    her own credibility. But the hearing committee is the sole
    judge of credibility, see Matter of Diviacchi, 475 Mass. at
    1018-1019, and it expressly found the respondent's credibility
    to be lacking on these precise points. "The hearing committee
    was under no obligation to believe the respondent's version of
    the facts" in the face of all the evidence to the contrary, and
    so there was no "impermissible shift of the burden of proof to
    the respondent." Matter of London, 
    427 Mass. at 483
    . See
    Matter of Moore, 
    442 Mass. 285
    , 291 (2004) ("The disputed
    8
    findings were made on ample evidence and were based in large
    part on the credibility determinations of the hearing
    committee"); Matter of Macero, 27 Mass. Att'y Discipline Rep.
    554, 561-562 (2011) (finding no burden shifting where, as
    between "natural inference" and respondent's "implausible
    testimony . . . to explain away these facts, the committee"
    properly "drew the natural inference"). There was no error in
    the single justice's determination that the respondent engaged
    in the misconduct determined by the board.
    4. Appropriate sanction. We review de novo the
    disciplinary sanction imposed by the single justice to determine
    whether it "is markedly disparate from judgments in comparable
    cases." Matter of Slavitt, 449 Mass. at 30, quoting Matter of
    Finn, 
    433 Mass. 418
    , 423 (2001). See Matter of Greene, 
    476 Mass. 1006
    , 1008 (2016). "When an attorney 'intended to deprive
    the client of funds, permanently or temporarily, or if the
    client was deprived of funds (no matter what the attorney
    intended), the standard discipline is disbarment or indefinite
    suspension.'" Matter of McBride, 
    449 Mass. at 163
    , quoting
    Matter of Schoepfer, 
    426 Mass. 183
    , 187 (1997). Where
    deprivation is ongoing, as the hearing committee and the board
    found that it is with regard to the three disputed counts, the
    presumptive sanction is disbarment. See Matter of Ablitt, 
    486 Mass. 1011
    , 1017 (2021); Matter of Bryan, 
    411 Mass. 288
    , 291-292
    (1991). And we give deference to the board's recommendation,
    which in this case is disbarment. Matter of Hoicka, 
    442 Mass. 1004
    , 1006 (2004).
    Disbarment is particularly appropriate where the
    misappropriation of client funds is accompanied by presence of
    "numerous aggravating factors" and "the absence of any
    mitigating factors." Matter of McBride, 
    449 Mass. at 164
    .
    Here, the single justice found no mitigating factors and found
    multiple aggravating factors, all of which are supported by
    substantial evidence in the record, including the respondent's
    experience as an attorney and her lack of candor before the
    hearing committee. The single justice also properly considered
    the cumulative effect of the respondent's multiple violations in
    different cases. See Matter of Hrones, 
    457 Mass. 844
    , 855
    (2010), citing Matter of Saab, 
    406 Mass. 315
    , 326-327 (1989).
    Another aggravating factor is the respondent's failure to
    recognize her own obligations and her repeated attempts to blame
    others, particularly Annenberg, as described above. This
    court's admonition in Matter of Ablitt, 486 Mass. at 1019, is
    applicable here:
    9
    "A bar discipline proceeding is not a forum best used
    broadly to cast blame or aspersions on others. It is a
    proceeding with a narrow focus: to determine whether there
    is a preponderance of evidence that an attorney has
    violated one or more rules of professional conduct and, if
    so, what sanction is warranted. The respondent's continued
    focus in these proceedings on matters other than the
    charged misconduct does [the respondent] a disservice
    because evidence of misconduct is neither excused nor
    obscured by accusations of misconduct by others."
    For all the foregoing reasons, we agree with the single
    justice that disbarment was the appropriate sanction and not
    "markedly disparate from judgments in comparable cases." Matter
    of Slavitt, 449 Mass. at 30, quoting Matter of Finn, 
    433 Mass. at 423
    .
    5. Conclusion. The evidence was sufficient to establish
    that the respondent personally and intentionally misappropriated
    client funds with deprivation resulting. Disbarment is
    warranted.
    Judgment affirmed.
    The case was submitted on the record, accompanied by a
    memorandum of law.
    Alan E. Brown for the respondent.