Spencer v. Civil Service Commission , 479 Mass. 210 ( 2018 )


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    SJC-12326
    LUIS S. SPENCER    vs.   CIVIL SERVICE COMMISSION & another.1
    Suffolk.     December 4, 2017. - March 27, 2018.
    Present:   Gants, C.J., Gaziano, Lowy, Cypher, & Kafker, JJ.
    Commissioner of Correction. Public Employment, Resignation.
    Civil Service, Decision of Civil Service Commission,
    Termination of employment, Findings by commission.
    Jurisdiction, Civil Service Commission. Words,
    "Termination of his service."
    Civil action commenced in the Superior Court Department on
    December 8, 2015.
    The case was heard by Robert N. Tochka, J., on motions for
    judgment on the pleadings.
    The Supreme Judicial Court on its own initiative
    transferred the case from the Appeals Court.
    David A. Russcol (Monica R. Shah also present) for the
    plaintiff.
    Jesse M. Boodoo, Assistant Attorney General, for the
    defendants.
    1   Department of Correction.
    2
    KAFKER, J.    The issue presented is whether Luis S. Spencer,
    who resigned under pressure as Commissioner of Correction
    (commissioner) in the midst of a public investigation of his
    oversight of Bridgewater State Hospital, has a right, pursuant
    to G. L. c. 30, § 46D, to revert to a tenured civil service
    correction officer II position he last held in 1992.     Upon his
    resignation and the denial of his request to revert, Spencer
    filed an appeal with the Civil Service Commission (commission).
    The commission concluded that the right to revert to a civil
    service position applies only to involuntary terminations, not
    voluntary resignations, and because Spencer voluntarily
    resigned, no "termination of his service" had occurred within
    the meaning of G. L. c. 30, § 46D.   Spencer brought a complaint
    against the commission and the Department of Correction
    (department), seeking judicial review of the commission's
    decision.   A judge in the Superior Court affirmed the
    commission's decision.   Spencer appealed, and we transferred his
    appeal to this court on our own motion.   We conclude that § 46D
    does not provide a right to revert in these circumstances and
    that the commission's interpretation of this ambiguous statutory
    language is reasonable, as it applies the same rules for
    reversion to managers as it does to all other civil service
    employees and avoids the type of manipulation of retirement
    3
    benefits at issue here.     Accordingly, we affirm the decision of
    the commission.
    1.   Background.   a.   Statutory framework.   Under the
    Commonwealth's civil service statutory scheme, a number of rank
    and file and lower level management positions, particularly in
    public safety, are covered by the civil service laws.      A tenured
    civil service employee cannot be demoted, discharged, or
    suspended from such positions without just cause.      See G. L.
    c. 31, §§ 1, 41.   Rather, the appointing authority must follow
    specific procedures to terminate a tenured civil service
    employee, and the employee is entitled to a full hearing before
    such termination takes effect.    G. L. c. 31, § 41.    Where a
    tenured civil service employee is terminated for "lack of work
    or lack of money or abolition of positions," the employee may
    opt to be demoted to his or her next lowest title, instead of
    being terminated, "if in such next lower title or titles there
    is an employee junior to him in length of service."      See G. L.
    c. 31, § 39.   This practice is known as "bumping."     See Andrews
    v. Civil Serv. Comm'n, 
    446 Mass. 611
    , 619 (2006).      By contrast,
    if an employee resigns, there is no provision granting him or
    her the right to request his or her prior position.      See G. L.
    c. 31, § 39.
    The civil service laws do not apply to middle and upper
    level management positions in public service.      See G. L. c. 30,
    4
    §§ 46D, 46E, 46F.    However, under G. L. c. 30, § 46D, a middle
    or upper level manager may revert or "bump" back to the tenured
    civil service position from which he or she has been promoted
    upon "termination of his [or her] service."2    For middle and
    upper level managers who were "terminated for cause," the right
    to revert is more limited and must be determined by a hearing
    2   General Laws c. 30, § 46D, provides:
    "Whenever it is deemed practicable in the judgment of
    the appointing authority and with concurrence with the
    secretary, where applicable, appointments to positions
    allocated to job groups M–I through M–IV, inclusive, of the
    management salary schedule shall be made by promoting
    employees of the [C]ommonwealth serving in positions
    assigned to the general salary schedule; and appointments
    to positions allocated to job groups M–V through M–XII,
    inclusive, in the management salary schedule shall be made
    by promoting managers of the [C]ommonwealth serving in
    positions allocated to job groups M–I through M–IV,
    inclusive, in the management salary schedule.
    "In every instance of a manager or employee so
    promoted from a position classified under [G. L. c. 31] or
    from a position in which at the time of promotion he shall
    have tenure by reason of [G. L. c. 30, § 9A], upon
    termination of his service in the position to which he was
    so promoted, the manager or employee shall, if he so
    requests, be restored to the position from which he shall
    have been promoted, or to a position in the same [S]tate
    agency, without impairment of his civil service status or
    his tenure by reason of said [§ 9A] or loss of the
    seniority, retirement and other rights to which
    uninterrupted service in such position would have entitled
    him; provided, however, that if his service in the position
    to which he was promoted shall have been terminated for
    cause, his right to be restored shall be determined by the
    civil service commission, in accordance with the standards
    applied by said commissioner in administering [G. L.
    c. 31]."
    5
    before the commission, in accordance with the standards set out
    in G. L. c. 31.    See G. L. c. 30, § 46D.
    b.   Facts.   We summarize the facts as recited in the
    commission's statement of undisputed facts.    Spencer was first
    appointed to a civil service position in 1980 when he became a
    Correction Officer I (CO-I).    In 1991, he was appointed captain,
    the first in a string of appointments to nontenured management
    positions.   In 1992, he received a one-day permanent appointment
    to Correction Officer II (CO-II), the highest tenured civil
    service position he would ever hold.    He was granted a permanent
    leave of absence from this position3 and continued up the ranks
    of nontenured management positions, being appointed director of
    security in 1993, deputy administrator in 1995, superintendent
    in 1997, and assistant deputy commissioner in 2008.
    In 2011, Spencer was appointed as commissioner by the
    Secretary of the Executive Office of Public Safety & Security
    (Secretary).   His appointment was approved by the Governor.    In
    2014, Spencer came under intense public scrutiny for his
    handling of the investigation into an inmate's death at
    Bridgewater State Hospital.    In March, 2014, Spencer received a
    written letter of reprimand from the Secretary for his failure
    3 Although Spencer's appointment to Correction Officer II
    (CO-II) was only for one day, his request for a permanent leave
    of absence from that position was not officially granted until
    2003, over eleven years after he left the position.
    6
    to track the results of the investigation vigilantly.    The
    letter ordered Spencer to "revisit the investigation and place
    the officers involved on administrative leave, pending renewed
    inquiry into the matter."
    In July, 2014, details emerged of another incident at
    Bridgewater State Hospital that took place in May, 2014, this
    time involving the alleged abuse of a mental health patient by a
    correction officer.   On July 22, 2014, the Secretary spoke with
    Spencer by telephone, and informed him that the Governor had
    requested Spencer's resignation.    The Secretary requested that
    Spencer send her two letters of resignation, one dated July 23,
    2014, and one dated July 28, 2014, in the event that it took a
    few days for the department to transition to a new commissioner.
    On July 23, Spencer contacted the acting assistant deputy
    commissioner for human resources.   Spencer asked her to confirm
    department practice on reverting to a prior civil service
    position, and to send the sample language for requesting to
    revert.   After receiving the sample language, Spencer sent the
    Secretary two copies of his resignation letter, one dated July
    23, 2014, and the other dated July 28, 2014.   The resignation
    letter highlighted Spencer's accomplishments as commissioner,
    and concluded with the following statement:    "I ask that you
    respectfully accept my resignation from my appointed position as
    the [commissioner] and accept my request to revert back to my
    7
    last uniformed position, which was [c]aptain for the
    [department]."4   Later the same day, Spencer also sent the
    Secretary an additional letter specifically requesting to revert
    to his captain position and a second, amended reversion letter,
    with additional salary information.   Spencer stated in his
    reversion letter that "[i]f this request is approved . . . I
    would then be able to retire within a year at [eighty per cent].
    If I retire from the [department] on this date I would only be
    eligible for 50.4 [per cent]."    Spencer also sent the Secretary
    a page from the "Benefit Guide for the Massachusetts Employee's
    Retirement System," and highlighted the criteria for "certain
    correction officers" to be classified in "Group Four" for
    retirement purposes.   One such requirement is that the employee
    be "actively performing the duties of the [Group Four] position"
    for twelve consecutive months immediately preceding retirement.
    If Spencer retired as commissioner, he would be classified in
    the less lucrative "Group One."
    4 Spencer's prior position as CO-II, not captain, was the
    last permanent civil service position he held. If he was
    permitted to revert to a position in which he previously had
    tenure, he would be reverted to his CO-II position, which he
    last held twenty-two years prior, in 1992. The statute does
    provide that "the manager or employee shall, if he so requests,
    be restored to the position from which he shall have been
    promoted, or to a position in the same [S]tate agency." G. L.
    c. 30, § 46D. However, the Civil Service Commission
    (commission) has limited the entitlement to reversion to apply
    only to prior permanent positions, not any other prior position.
    O'Donnell v. Registry of Motor Vehicles, 
    22 Mass. Civ
    . Serv.
    Rep. 638, 642 (2009).
    8
    The next day, the Secretary spoke with Spencer about his
    resignation by telephone.     The Secretary said that the Governor
    would accept Spencer's resignation only if it was unconditional,
    and that the terms of the resignation would not be negotiated.
    Therefore, Spencer could not include the request to revert in
    his resignation letter.     According to Spencer, the Secretary
    told him that "if [he] did not allow that request to be removed,
    [his] employment would be terminated."     The Secretary also
    indicated to Spencer that his request to revert from
    commissioner to a correction officer was "unprecedented" and
    voiced her concerns about his continued presence in the
    department.     She did tell him that "she would consider [his]
    request to be reinstated."
    After their conversation, the Secretary sent Spencer a
    revised copy of Spencer's resignation letter.     The letter was
    identical to the resignation letter Spencer had sent the day
    before, except that the Secretary had removed the request to
    revert.     Spencer acknowledged receipt of the revised resignation
    letter.     Internal department paperwork stated that the reason
    for Spencer's termination was "Resigned from Mgmt position
    7/24/14."
    Four days later, the Secretary verbally informed Spencer
    that his request to revert was denied.     On July 30, 2014,
    Spencer sent a new request for reversion to the acting assistant
    9
    deputy commissioner.    On August 7, 2014, Spencer was informed
    that this request had been denied.    Spencer sent a second
    request for reversion to the acting assistant deputy
    commissioner that same day.    In a letter dated August 15, 2014,
    Spencer was informed his second request had also been denied.
    On August 28, 2014, Spencer filed an appeal with the
    commission.   The department filed a motion to dismiss, and the
    commission permitted both parties to submit evidence as to the
    factual issues.5    After conducting a hearing on the motion, the
    commission granted the department's motion and dismissed the
    case.    Spencer thereafter sought judicial review of the
    commission's decision.
    3.   Discussion.    We may set aside the commission's decision
    only if "'the substantial rights of any party may have been
    prejudiced' [because the commission decision] is based on an
    error of law, unsupported by substantial evidence, or otherwise
    not in accordance with the law."     Police Dep't of Boston v.
    Kavaleski, 
    463 Mass. 680
    , 689 (2012) (Kavaleski), quoting G. L.
    c. 30A, § 14 (7).    The party appealing bears a heavy burden
    because "we give 'due weight to the experience, technical
    5 Motions to dismiss before the commission differ somewhat
    from such motions under Massachusetts Rules of Civil Procedure,
    as they may be made after the presentation of evidence. Compare
    801 Code Mass. Regs. § 1.01(7)(g) (1998) with Mass. R. Civ. P.
    12, 
    365 Mass. 754
    (1974).
    10
    competence, and specialized knowledge of the commission.'"
    
    Kavaleski, supra
    , quoting G. L. c. 30A, § 14 (7).
    a.   Right to reversion.   The primary issue raised on appeal
    is the meaning of "termination of his service" within G. L.
    c. 30, § 46D.   Spencer argues that his resignation was a
    "termination of his service" under the statute.   He claims that
    "termination of his service" applies to voluntary as well as
    involuntary separations from employment, and that even if it
    applied only to involuntary separations, his resignation was
    coerced by the Governor and the Secretary.   The commission
    disagreed, finding "termination of his service" does not apply
    to voluntary resignations, regardless of the reasons for
    resigning.   Spencer contends that the commission's
    interpretation of G. L. c. 30, § 46D, is owed no substantial
    deference because the commission is responsible only for
    administering the civil service laws, not G. L. c. 30.
    i.   Meaning of termination of his service.   "Our primary
    duty in interpreting a statute is 'to effectuate the intent of
    the Legislature in enacting it.'"   Campatelli v. Chief Justice
    of the Trial Court, 
    468 Mass. 455
    , 464 (2014), quoting Water
    Dep't of Fairhaven v. Department of Envtl. Protection, 
    455 Mass. 740
    , 744 (2010).   "Ordinarily, if the language of a statute is
    plain and unambiguous it is conclusive as to legislative
    intent. . . .   However, time and again we have stated that we
    11
    should not accept the literal meaning of the words of a statute
    without regard for that statute's purpose and history"
    (citations omitted).     Sterilite Corp. v. Continental Cas. Co.,
    
    397 Mass. 837
    , 839 (1986).    Moreover, "substantial deference" is
    owed "to a reasonable interpretation of a statute by the
    administrative agency charged with its administration [and]
    enforcement."   Commerce Ins. Co. v. Commissioner of Ins., 
    447 Mass. 478
    , 481 (2006).    However, "[a]n incorrect interpretation
    of a statute . . . is not entitled to deference."    Kszepka's
    Case, 
    408 Mass. 843
    , 847 (1990).
    "[T]ermination of his service" is not a well-understood
    term of art such as "termination for cause."    While at least ten
    other statutes contain very similar wording,6 it appears that we
    have not previously been tasked with interpreting the meaning of
    "termination of his service" in any of those provisions.     Even
    when read in context, the plain meaning of "termination of his
    6 See G. L. c. 6, § 75 (Massachusetts Rehabilitation
    Commission); G. L. c. 6A, § 7 (Secretaries of executive
    offices); G. L. c. 6C, § 39 (administrative offices of division
    of highways); G. L. c. 7, § 4D (Executive Office of
    Administration and Finance); G. L. c. 7, § 4J (Human Resources
    Division); G. L. c. 10, § 26 (director of the State lottery);
    G. L. c. 14, § 4 (Department of Revenue); G. L. c. 19A, § 10
    (Department of Elder Affairs); G. L. c. 21A, § 6 (Executive
    Office of Energy and Environmental Affairs); G. L. c. 25A, § 4
    (Division of Energy Resources). In very different contexts see
    also G. L. c. 30, § 32 (annual reports filed by State officers);
    G. L. c. 32, § 10 (retirement allowance for civil service
    employees); G. L. c. 41, § 127 (tenure for certain appointed
    offices in cities, towns and districts); G. L. c. 151D, § 13
    (vested benefits).
    12
    service" in G. L. c. 30, § 46D, remains somewhat ambiguous.     The
    term is not expressly defined in the statute.   The civil service
    statute, G. L. c. 31, which is cross-referenced in § 46D, also
    does not employ or define this exact term, although it does
    distinguish between involuntary discharges and voluntary
    resignations.   See G. L. c. 31, § 1 (defining "discharge" as
    "permanent, involuntary separation," and "resignation" as
    "permanent voluntary separation").   Although the phrase
    "termination of his service" is used only once in § 46D, there
    is a subsequent reference to employees "terminated for cause."
    As terminations for cause are a subset of involuntary
    terminations, the use of the phrase "terminated for cause" in
    the same paragraph supports an interpretation that the reference
    to "termination of his service" is similarly limited to
    involuntary separations from employment.   See Booma v. Bigelow-
    Sanford Carpet Co., 
    330 Mass. 79
    , 82 (1953) ("It is a familiar
    canon of construction, that when similar words are used in
    different parts of a statute, the meaning is presumed to be the
    same throughout"); Eaton v. Federal Nat'l Mtge. Ass'n, 
    462 Mass. 569
    , 583 (2012).   For further guidance, however, we turn to the
    legislative history and purpose.   See Sterilite 
    Corp., 397 Mass. at 839
    .
    Where, as here, the statutory language remains ambiguous,
    "we consider 'the cause of its enactment, the mischief or
    13
    imperfection to be remedied and the main object to be
    accomplished, [such that] the purpose of its framers maybe
    effectuated.'"   Water Dep't of 
    Fairhaven, 455 Mass. at 744
    (2010), quoting DiFiore v. American Airlines, Inc., 
    454 Mass. 486
    , 490 (2009).   Prior to 1981, middle and upper managers were
    eligible to receive civil service status and tenure.    See 1981
    House Doc. No. 6279 at 2.   However, in 1981, the Governor
    proposed a comprehensive overhaul of the Massachusetts civil
    service system to the Legislature, accompanied by a letter and a
    document explaining the details of the legislation.     
    Id. at 1.
    The legislation accomplished multiple, related purposes.
    Notably, it removed upper and middle level managers from the
    civil service system and increased their pay.   See 
    id. at 1-2;
    St. 1981, c. 699, § 73.   It thereby provided much greater
    flexibility in the hiring, promotion, and removal of managers.
    See 1981 House Doc. No. 6279.   In his letter accompanying the
    proposed bill, the Governor stated:   "[T]he implementation of
    this plan is essential if we are to encourage more
    responsibility and accountability in our managers and if we are
    to motivate such managers to assist in the achievement of the
    state's objectives in a more economical and efficient manner."
    
    Id. at 1.
      The summary of the legislation further indicated that
    a modern personnel system required that "managers be recognized
    as such -- a group separate and apart from employees; a group,
    14
    in fact, responsible for the supervision of those same
    employees."    
    Id. at 4.
    The legislation also recognized the "demoralizing" effect
    of having employees face limited opportunities for advancement.
    
    Id. at 17.
       Accordingly, it strongly encouraged the promotion of
    lower level managers into middle and upper level management
    positions.    
    Id. See G.
    L. c. 30, § 46D ("Whenever it is deemed
    practicable . . . appointments to positions allocated to job
    groups M-V through M-XII . . . shall be made by promoting
    managers of the [C]ommonwealth serving in positions allocated to
    job groups M-I through M-IV").     Because lower level managers
    would lose their civil service status if promoted to a middle or
    upper level management position, the bill further provided
    limited protections against the termination of service of anyone
    so promoted.    1981 House Doc. No. 6279 at 18.   According to the
    Governor, "[A]nyone promoted from such a position to a middle or
    upper level position could retain such status or tenure and
    could return to the position from which he or she was promoted."
    
    Id. This would
    incentivize lower level managers to seek
    promotion, despite the lack of civil service protections for
    middle and upper management, by ensuring that, once promoted,
    they still had a means of returning to their prior civil service
    position if their service in a management position was
    terminated.    In essence, managers who had been promoted from the
    15
    ranks of civil service employees retained the right to bump back
    to their former positions.    This right to bump back or revert
    is, as explained above, an important component of the civil
    service laws.   See G. L. c. 31, § 39.
    We also look to the commission's interpretation of the
    statutory language.   See Commerce Ins. 
    Co., 447 Mass. at 481
    .
    Although the commission is not explicitly charged with
    administering G. L. c. 30, this chapter is integrated into the
    civil service laws that the commission is required to interpret
    and enforce.    Contrast Springfield v. Civil Serv. Comm'n, 
    469 Mass. 370
    , 380 (2014) (no special deference owed to commission's
    interpretation of G. L. c. 268A, § 25, which makes no mention of
    commission and relates to criminal misconduct).    The entire
    system must function in a coherent manner as manager reversion
    rights ripple through the entire system, directly impacting the
    rights of other civil service employees, who may be required to
    bump each other.    Cf. Malloch v. Hanover, 
    472 Mass. 783
    , 791
    (2015) ("We interpret separate sections of statutes as a whole,
    to produce internal consistency . . . and to give a 'rational
    and workable effect'" [citations omitted]).    Additionally, G. L.
    c. 30, § 46D, specifically tasks the commission with
    administering the provision's for cause hearings.    Accordingly,
    the commission's interpretation of the statute warrants some
    deference if it is reasonable.
    16
    The commission recognized that this case involves an
    "unprecedented" request from a former commissioner, the highest
    ranking position in the organization, to be reinstated to his
    last "uniformed" position in the department after resigning his
    post at the request of the Governor.    As the commission
    explained, it has a long-standing practice of not treating civil
    service resignations as terminations, and § 46D "rationally must
    be construed to preserve, not abolish, the traditional, well-
    recognized distinction in civil service law between involuntary
    'termination' and voluntary resignation,' with involuntary
    termination . . . being the sole trigger for any 'right' of an
    employee to revert to a lower-level tenured position."
    The commission's consistent enforcement of this distinction
    provides important protections for all employees, those bumping
    others as well as those being bumped.   The system is designed to
    provide a priority of protection against involuntary loss of
    employment, rather than to allow one set of employees to
    displace another at will.   The commission's adoption of this
    important principle in this context is persuasive.   To do
    otherwise would create an unfair advantage for upper level
    managers over lower level managers and civil service employees.
    It would extend the right to "bump" another civil service
    employee upon voluntary resignation, whereas under the civil
    service laws tenured civil service employees may only "bump"
    17
    into a lower level position upon involuntary separation from
    service.   See G. L. c. 31, § 39; 
    Andrews, 446 Mass. at 612
    n.3,
    619.
    The commission's interpretation also is fully consistent
    with the statutory language and purpose.    The references to
    termination in § 46D, as explained above, appear to refer to
    involuntary loss of employment.    The statutory purpose also
    suggests that managerial bumping rights be limited to those who
    have been terminated from their managerial positions rather than
    those who have decided for other reasons, such as pension
    enhancement, to return voluntarily to the civil service ranks,
    and thereby potentially force the involuntary termination of
    another employee.    The statutory scheme recognizes that promoted
    managers are much more vulnerable to terminations, including
    terminations for reasons related to changes in administrations
    after elections, and § 46D was designed to protect such managers
    from job loss for those reasons.    There is nothing in the
    legislative history suggesting that it also was intended to
    allow managers who were not terminated to use reversion rights
    to combine the benefits of both their managerial position and
    their former civil service position to the detriment of rank and
    file employees.
    Spencer places heavy reliance on the fact that the
    department previously allowed other upper level managers to
    18
    revert to their prior civil service position upon resignation.
    Based on the record before us, there were indeed a number of
    voluntary resignations in the department wherein employees were
    allowed to resign and return to their former positions.        To the
    extent that we can determine the reasons for these requests from
    the record, it appears that the employees were permitted to
    revert to their former positions shortly before retirement in
    order to retire from a position that would place them in Group
    4.
    Retirement benefits for public employees are calculated on
    the basis of whichever "Group" an employee belongs to when he or
    she retires.   See G. L. c. 32, § 3 (2) (g).    As commissioner,
    Spencer belonged to Group 1.   By contrast, certain uniformed
    positions, including CO-II, fall within Group 4.     Group 4
    employees receive higher pensions at an earlier age than Group 1
    because such positions entail significantly more hazardous
    duties than positions in Group 1.    Cf. Pysz v. Contributory
    Retirement Appeal Bd., 
    403 Mass. 514
    , 518 (1988).     "Providing
    early retirement incentive to employees with hazardous
    duties . . . has the effect of making room for younger employees
    better able to perform that type of work."     
    Id. See Gaw
    v.
    Contributory Retirement Appeal Bd., 
    4 Mass. App. Ct. 250
    , 253-
    254 (1976).    Attaining Group 4 status, and the greater
    19
    retirement benefits it provides, was expressly referenced in
    Spencer's communications with the Secretary.
    Although we may consider departmental practice, we turn to
    the statutory language, legislative history, and administrative
    interpretation to determine if there is a statutory basis for
    the practice.   See Sterilite 
    Corp., 397 Mass. at 839
    .    Our own
    views are informed by the thoughtful discussion of this practice
    in the commission's decision.   As explained by the commission,
    prior to 2012, a practice known as "King for a Day" was commonly
    employed to allow employees to revert to a uniformed position
    for a single day to allow them to retire in Group 4.     Effective
    in 2012, the State pension law was changed to prevent these
    single-day reversions, but even before this legislative reform,
    such contrived or "sham" retirements had been deemed illegal.
    See 
    Pysz, 403 Mass. at 518
    ; St. 2011, c. 176, § 8.     Yet, as the
    commission further explained:
    "There is no dispute that, over the years, [the
    department] has consented to similar requests of a
    significant number of [department] managers, all below the
    [department] [c]ommissioner level, to be demoted to
    'uniformed-level' positions immediately prior to retirement
    solely to qualify for such an enhanced pension that the law
    arguably allowed. Assuming the law still permits the
    practice, absent further legislative changes, the
    [c]ommission has no power to prevent [the department] (or
    others) from voluntarily choosing to enable its top
    managers to accept demotions to lower level positions
    (tenured or not) and take advantage of the law, although
    the only motivation is to qualify the managers for enhanced
    Group 4 benefits. It is another matter, however, to ask
    the [c]ommission to put its imprimatur on such a
    20
    questionable practice by asking it . . . to mandate that
    result in this, and, by implication, in every other similar
    case, as a matter of law and public policy."
    We agree with the commission.    Although the department may
    have a practice of permitting upper level managers to resign and
    revert to their prior civil service positions for public pension
    benefits, this does not mean that upper level managers have a
    right to such reversion.    We conclude that G. L. c. 30, § 46D,
    was not designed to permit a high-level manager to voluntarily
    resign and revert, particularly when he does so for the purpose
    of attaining enhanced retirement benefits designed for a
    hazardous employment position he has not occupied in twenty-five
    years.    Instead, § 46D is designed to provide managers
    involuntarily terminated the right to revert to continue their
    public service.
    ii.    Voluntariness of Spencer's resignation.   Spencer
    separately argues that his resignation was involuntary, because
    he was misled or compelled to resign under the threat of
    termination.   As we have previously held in the context of
    employee benefits under G. L. c. 41, § 111F, an employee's
    resignation is voluntary absent a showing of fraud, coercion, or
    duress.    See Jones v. Wayland, 
    374 Mass. 249
    , 259-260 (1978),
    S.C., 
    380 Mass. 110
    (1980).    Neither contention by Spencer rises
    to this level.    Nor has Spencer established that his resignation
    was made "in reasonable reliance on misinformation received from
    21
    his employer."   Commissioner of the Metropolitan Dist. Comm'n v.
    Civil Serv. Comm'n, 
    25 Mass. App. Ct. 573
    , 576 (1988).
    Spencer does not allege that the Secretary promised to
    reinstate him as a CO-II, merely that she said she would
    "consider" it.   He received no guarantee that he could revert,
    and he was informed of the "unprecedented" nature of his
    request, given his position as commissioner.     He also was aware
    of the intense public scrutiny, the Governor's and the
    Secretary's insistence that he resign or be terminated, and that
    there be no strings attached to his resignation.    No
    misinformation or fraud has been alleged here.
    Spencer's claims also do not rise to the level of coercion
    or duress.   The commission has consistently ruled that mere
    evidence that a resignation was made under threat of discharge
    or discipline is not enough.   See, e.g., Forrest v. Weymouth
    Fire Dep't, 
    28 Mass. Civ
    . Serv. Rep. 480, 482 (2015).     Although
    we recognize that Spencer was faced with a difficult choice when
    he was told that his resignation would be accepted only if it
    was unconditional, it was still a choice he freely made.     See
    Monahan v. Romney, 
    625 F.3d 42
    , 47 (1st Cir. 2010), cert.
    denied, 
    563 U.S. 976
    (2011) ("Because [the head of the
    commission] resigned [albeit under pressure from the Governor
    and the Governor's staff], his claim that defendants deprived
    him of a property interest within the meaning of the Due Process
    22
    Clause necessarily fails"); Worcester v. Civil Serv. Comm'n, 
    18 Mass. App. Ct. 278
    , 283 (1984) ("We do not imply that the choice
    put to the employee [under the civil service laws] is an easy
    one.    However,   . . . it is not our function to ignore the plain
    language of the statutes to avoid putting the employees to a
    difficult decision").       As the commission explained, "Mr.
    Spencer, an experienced senior manager, consciously chose the
    resignation route that afforded him the opportunity to write his
    own favorably-couched letter highlighting his career, rather
    than face a difficult and costly process that would have likely
    raised issues better left undisturbed."       The decision to resign
    allowed Spencer to leave the department on his own terms and
    avoid further intense public scrutiny of his performance during
    a high profile investigation of Bridgewater State Hospital.
    Choosing to resign allowed Spencer to avoid the termination
    process altogether, but in so doing, Spencer lost whatever
    statutory entitlement he had to revert to his prior tenured
    position.
    b.   Jurisdiction.   Spencer contends that the commission
    erroneously granted the department's motion to dismiss on the
    basis of lack of jurisdiction.      The commission did mention that
    "this case does not invoke the [c]ommission's jurisdiction to
    conduct . . . a 'just cause' hearing under the proviso of
    [§] 46D," but that assertion is not the rationale for the
    23
    commission's decision.   Rather, as discussed, the commission
    evaluated whether Spencer fell within the plain language of the
    "termination of his service" provision in G. L. c. 30, § 46D.
    Spencer is apparently referencing his argument below that if the
    commission chose not to restore his position on the basis of
    G. L. c. 30, § 46D, in the alternative, it could do so under
    G. L. c. 31 or St. 1993, c. 310, § 1.
    As discussed, G. L. c. 31, § 41, prohibits discharging,
    removing, or laying off a tenured civil service employee without
    just cause.   Where the appointing authority does not comply with
    G. L. c. 31, § 41, and "the rights of [the tenured civil service
    employee] have been prejudiced thereby," the employee is
    entitled to have his or her employment restored.   G. L. c. 31,
    § 42.   Similarly, under St. 1993, c. 310, § 1, where a person's
    civil service rights "have been prejudiced through no fault of
    [his or her] own, the [commission] may take such action as will
    restore or protect such rights."   Because Spencer resigned, and
    did so voluntarily, his rights were not prejudiced, and there is
    no basis for relief under either provision.
    c.   Propriety of commission's factual findings.   Finally,
    Spencer also argues that the commission improperly made a
    finding of fact adverse to Spencer, despite ruling on a motion
    24
    to dismiss.7   In its decision, the commission stated that "for at
    least four days (July 24 to July 28), Mr. Spencer, while still
    occupying this position of [department] [c]ommissioner, knew
    that his resignation had been explicitly made unconditional but
    took no action to protest, rescind or dispute that decision,
    either before or after knowing those facts."   The commission
    later restated that in making the choice whether to resign or
    fight, Spencer "[knew] the consequences of both choices."
    Spencer contends that this constituted a finding of fact that
    was both clearly erroneous and unsupported by substantial
    evidence.   We disagree.
    According to Spencer's own affidavit, the Secretary
    informed Spencer that "[his] request to revert to [c]aptain
    could not be in [his] letter of resignation, and that if [he]
    did not allow that request to be removed, [his] employment would
    be terminated."   Thus, by Spencer's own account, he was informed
    that his resignation letter could not include the condition that
    he be allowed to revert.   In other words, he knew that the
    resignation letter had to be unconditional.    Yet, Spencer argues
    7 Spencer also argues that the commission improperly cited
    and applied the standard of review for motions for summary
    decision. The commission contends that it has a long-standing
    practice of deciding motions to dismiss under the same standard
    as motions for summary disposition, as both are presumptively
    evidentiary motions. See 801 Code Mass. Regs. § 1.01(7)(g)(1),
    (h). We do not address this issue, as we conclude that the
    commission did not make improper findings of material fact.
    25
    that his resignation was not unconditional, because even after
    his conversation with the Secretary, he "fully believed and
    understood that, by legal right and past practice, he would be
    restored to a uniformed position, but that request could not be
    in the resignation letter itself."       This too is undermined by
    Spencer's own affidavit, which states that the Secretary said
    that "she would consider [his] request to be reinstated"
    (emphasis added), not that she would grant it.
    Ultimately, Spencer takes issue with the commission's
    determination that Spencer's resignation was voluntary.       He
    believes the commission "resolved a contested issue of material
    fact" against him by doing so.       However, the voluntariness of
    his resignation was not simply a factual finding, but a legal
    one.       For the reasons discussed above, the commission correctly
    concluded that Spencer's resignation was voluntary.8
    Judgment affirmed.
    Spencer also argues that the commission was incorrect to
    8
    find he was still commissioner from July 24 to July 28, because
    the Secretary of the Executive Office of Public Safety &
    Security forwarded him the revised letter on July 24, and a
    Boston Globe article was published the same day indicating he
    had resigned. To the extent there is a factual dispute as to
    Spencer's effective resignation date, it is not material. The
    commission's analysis, although bolstered by the four-day
    timeline, was not contingent upon it.