Mendes's Case ( 2020 )


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    SJC-12857
    MARK MENDES'S CASE.
    Suffolk.      March 3, 2020. - October 29, 2020.
    Present:    Gants, C.J., Lenk, Gaziano, Lowy, Budd, Cypher,
    & Kafker, JJ.1
    Workers' Compensation Act, Jurisdiction of Industrial Accident
    Board. Words, "Significant contacts."
    Appeal from a decision of the Industrial Accident Reviewing
    Board.
    The Supreme Judicial Court granted an application for
    direct appellate review.
    John M. Sahady for the claimant.
    Richard L. Neumeier (John C. White also present) for the
    insurer.
    Kathy Jo Cook, Thomas R. Murphy, Kevin J. Powers, & Patrick
    M. Groulx, for Massachusetts Academy of Trial Attorneys, amicus
    curiae, submitted a brief.
    BUDD, J.   The claimant, Mark Mendes, is a Massachusetts
    resident who entered into an employment contract, performed much
    1 Chief Justice Gants participated in the deliberation on
    this case prior to his death.
    2
    of the work, and was injured all outside the Commonwealth.
    After protracted administrative proceedings in the Department of
    Industrial Accidents (department), his claim for workers'
    compensation ultimately was denied and dismissed by the
    department's reviewing board (board), which determined that the
    department lacked subject matter jurisdiction over the claim.
    The claimant appealed from that determination to the Appeals
    Court, and we granted an application for direct appellate
    review.
    We conclude that, given the significant contacts between
    the claimant's employment and the Commonwealth, the workers'
    compensation act (act), G. L. c. 152, confers jurisdiction on
    the department to adjudicate his claim.2
    Background.   1.   Workers' compensation act.   Originally
    passed in 1911, see St. 1911, c. 751, the act was a "response to
    strong public sentiment that the remedies afforded by actions of
    tort at common law did not provide adequate protections to
    workers."   Neff v. Commissioner of the Dep't of Indus. Accs.,
    
    421 Mass. 70
    , 73 (1995), citing Young v. Duncan, 
    218 Mass. 346
    ,
    349 (1914).   The act provides:   "If an employee . . . receives a
    personal injury arising out of and in the course of his
    employment . . . in the business affairs or undertakings of his
    2We acknowledge the amicus brief submitted by the
    Massachusetts Academy of Trial Attorneys.
    3
    employer, and whether within or without the commonwealth, he
    shall be paid compensation by the insurer or self-insurer" as
    provided for in the act.     G. L. c. 152, § 26.
    "The act was intended to guarantee that workers would
    receive payment for any workplace injuries they suffered,
    regardless of fault; in exchange for accepting the statutory
    remedies, the worker waives any common-law right to compensation
    for injuries. . . . The workers' compensation scheme provides
    predictability for both employee and employer, balancing
    protection for workers with certainty for employers" (quotations
    and citations omitted).    Benoit v. Boston, 
    477 Mass. 117
    , 122
    (2017).   It did so by "establish[ing] a scheme of interlinked
    rights, obligations, and remedies 'all its own, not previously
    known to the common or statutory law.'"     Merchants Ins. Group v.
    Spicer, 
    88 Mass. App. Ct. 262
    , 267 (2015), quoting Ahmed's Case,
    
    278 Mass. 180
    , 184 (1932).
    Payments to injured workers are made pursuant to insurance
    policies that employers are required to obtain under the act.3
    See G. L. c. 152, § 25A.     See Awuah v. Coverall N. Am., Inc.,
    
    460 Mass. 484
    , 494 (2011).     Depending on the nature and severity
    of the injury and the degree of the resulting incapacity, a
    3 Alternatively, employers may join a workers' compensation
    self-insurance group, or license as self-insurer. See G. L.
    c. 152, § 25A.
    4
    covered employee4 may be entitled to an array of benefits
    including compensation for medical bills, lost earnings, and
    lost earning capacity.   See G. L. c. 152, §§ 30, 31, 34, 34A,
    35, 36.   Where an injured employee's claim for benefits is
    contested by the insurer, it advances through a series of
    procedural stages in the department to determine whether the
    claimant is entitled to benefits, and if so, the type and
    amounts of those benefits.   See generally Murphy v. Commissioner
    of the Dep't of Indus. Accs., 
    415 Mass. 218
    , 223-225 (1993),
    S.C., 
    418 Mass. 165
    (1994); G. L. c. 152, §§ 10-11C.
    Over the years, the Legislature has amended the act to
    broaden the protections and benefits afforded to injured
    employees.   See, e.g., Sellers's Case, 
    452 Mass. 804
    , 812, 814
    (2008) (Legislature broadened definition of "average weekly
    wages," made employer participation in workers' compensation
    scheme mandatory, and established fund to pay benefits to
    employees of uninsured employers); Lavoie's Case, 
    334 Mass. 403
    ,
    406-407 (1956) (amendments to G. L. c. 152, § 26, intended to
    enlarge, not restrict, act's scope).   In sum, the act is "a
    humanitarian measure designed to provide adequate financial
    4 An employee has the right to opt out of the workers'
    compensation scheme and retain the right to sue the employer in
    tort by making such an intention clear in writing upon hire.
    See G. L. c. 152, § 24; Wentworth v. Henry C. Becker Custom
    Bldg. Ltd., 
    459 Mass. 768
    , 773 n.6 (2011).
    5
    protection to the victims of industrial accidents."    LaClair v.
    Silberline Mfg. Co., 
    379 Mass. 21
    , 27 (1979).
    2.   Factual and procedural history.   The material facts,
    taken from the record, are undisputed.    Franklin Logistics, Inc.
    (employer),5 a freight transportation trucking company, employed
    between 800 and 900 tractor-trailer drivers who transported
    goods across approximately twenty States east of the Mississippi
    River.
    The employer advertised for drivers nationally; the
    claimant responded to an advertisement the employer placed in a
    local Massachusetts newspaper.   He completed an online
    application for a position.   After screening the claimant's
    application, the employer invited him to its Pennsylvania
    headquarters to participate in a three-day orientation program.
    In January 2009, the claimant entered into an employment
    contract with the employer at the employer's Pennsylvania
    headquarters after successfully completing the program.
    As a tractor-trailer driver, the claimant picked up
    trailers loaded with goods and delivered them throughout the
    northeast and numerous other States.     Although the employer did
    not own cargo terminals in Massachusetts, it used three
    5At the time the claimant filed the claim, Franklin
    Logistics, Inc., was a wholly-owned subsidiary of Smith
    Transport Inc. Neither was incorporated in Massachusetts.
    6
    facilities belonging to customers in Bondsville, Leominster, and
    Weymouth where drivers, including the claimant, exchanged empty
    trailers for trailers loaded with goods to be delivered.
    Over the course of his employment, the claimant drove a
    total of 112,436.2 miles.    Of those miles, he drove 31,739.9
    miles (28.23%) in Pennsylvania; 13,289.3 miles (11.82%) in
    Massachusetts; 11,416.4 miles (10.15%) in New York; and 10,754.2
    (9.56%) in Connecticut.     He drove the remaining 45,236.4 miles
    (40.2%) in twenty-one other States.     In addition, the claimant
    made 110 trips for which a city in Massachusetts was at least
    the city of origin, the city where goods were loaded into his
    trailer for hauling, the destination city where the goods were
    delivered, or the terminating city.     On an employer-generated
    report of the claimant's driving history with the company,
    Massachusetts appears more than 150 times as the location of a
    major trip event.    In total, the claimant drove or parked his
    truck in Massachusetts on approximately 166 of the 356 days
    during which he was employed by the employer, more than were
    spent in any other State.
    On January 18, 2010, the claimant injured his lower back
    while attempting to attach a loaded trailer to his truck at a
    location in Maine.   He was diagnosed with a bulging disc that
    caused him to be physically unable to continue his work as a
    truck driver.
    7
    The claimant filed a claim for workers' compensation
    benefits with the department.6    Although an administrative judge
    found that the claimant was disabled physically as a result of
    the work-related injury and had no earning capacity, the judge
    dismissed the claim on a procedural ground, determining that
    Massachusetts lacked jurisdiction over the claim because it was
    neither the place of injury nor the place of hire.
    The claimant appealed from this decision to the board,
    which recommitted the matter to the administrative judge for
    further findings.     On remand, a different administrative judge7
    found that the claimant's "numerous and ongoing contacts with
    Massachusetts" conferred jurisdiction in Massachusetts.
    The matter once again was appealed to the board, this time
    by the insurer.     The board concluded that the administrative
    judge erred in concluding that the department had jurisdiction
    over the claim and therefore reversed the decision.8
    6 The claimant sought temporary total incapacity benefits,
    G. L. c. 152, § 34; partial incapacity benefits, G. L. c. 152,
    § 35; and medical benefits, G. L. c. 152, §§ 13 and 30.
    7 The original administrative judge held further hearings on
    remand; however, he left the bench prior to making any
    additional findings. The matter was transferred to a second
    administrative judge who relied on the testimony and exhibits
    already entered in evidence.
    8 The employer initially argued that Indiana had exclusive
    jurisdiction over the claimant's claim based on a forum
    selection agreement the claimant signed upon hire. When the
    board found that the forum selection agreement was not
    8
    The claimant appealed from the board's decision to the
    Appeals Court in accordance with G. L. c. 152, § 12 (2).     We
    granted the insurer's application for direct appellate review.
    Discussion.    "Subject matter jurisdiction . . . among the
    [Commonwealth's] trial courts and administrative agencies 'is
    both conferred and limited by statute.'"   Middleborough v.
    Housing Appeals Comm., 
    449 Mass. 514
    , 520 (2007), quoting Edgar
    v. Edgar, 
    403 Mass. 616
    , 619 (1988), S.C., 
    406 Mass. 628
    (1990).
    The act empowers the department to administer the Commonwealth's
    workers' compensation system.   The question of the department's
    jurisdictional limits, therefore, is one of statutory
    interpretation.   See, e.g., Merchants Ins. Group, 88 Mass. App.
    Ct. at 267.
    "The interpretation of a statute by the agency charged with
    primary responsibility for administering it is entitled to
    substantial deference."   Gateley's Case, 
    415 Mass. 397
    , 399
    (1993).   See G. L. c. 30A, § 14 (7) (in reviewing board
    decisions, we give "due weight to the experience, technical
    competence, and specialized knowledge of the agency").
    "[U]ltimately, [however,] the duty of statutory interpretation
    enforceable in Massachusetts as against public policy, the
    employer argued instead that the claimant's employment was
    localized in Pennsylvania, the place of hire, and that
    Pennsylvania -- and not Massachusetts -- had jurisdiction under
    a theory of localization of employment.
    9
    is for the courts" (quotation and citation omitted).    Moss's
    Case, 
    451 Mass. 704
    , 709 (2008).   We review the board's
    interpretation of the act on a de novo basis.   See McDonough's
    Case, 
    448 Mass. 79
    , 81 (2006); Merchants Ins. Group, 88 Mass.
    App. Ct. at 267.
    1.   Jurisdiction under the act.   "Our primary duty is to
    interpret a statute in accordance with the intent of the
    Legislature."   Pyle v. School Comm. of S. Hadley, 
    423 Mass. 283
    ,
    285 (1996).   We have noted on previous occasions that the act
    "is a remedial statute and should be given a broad
    interpretation, viewed in light of its purpose and to promote
    the accomplishment of it beneficent design" (quotation and
    citation omitted).   
    Neff, 421 Mass. at 73
    .   See Higgins's Case,
    
    460 Mass. 50
    , 53 (2011), quoting McCarty's Case, 
    445 Mass. 361
    ,
    364 (2005).
    Although the act states that it applies to employees who
    receive a work-related injury "whether within or without the
    commonwealth,"9 G. L. c. 152, § 26, it does not specify its
    jurisdictional limits.   We have recognized, though, that the
    quoted language was intended to "enlarge, not restrict, the
    scope of the act."   Lavoie's 
    Case, 334 Mass. at 407
    .   See
    Conant's Case, 
    33 Mass. App. Ct. 695
    , 697 (1992) ("Underlying
    9The act was amended to include the quoted language in
    1927. See St. 1927, c. 309, § 3.
    10
    that provision is the State's legitimate interest in avoiding
    the undesirable consequence to a resident worker injured in
    another State of being unable to travel to seek benefits and
    possibly becoming a public charge").
    We have interpreted the provision to grant Massachusetts
    jurisdiction over a claim where the employment contract was made
    in the Commonwealth even if the injury occurred elsewhere.       See
    McLaughlin's Case, 
    274 Mass. 217
    , 220 (1931).     We also have
    determined that Massachusetts may exercise jurisdiction over a
    claim when the injury occurred in the Commonwealth even if the
    employment contract was entered into elsewhere.    See Lavoie's
    
    Case, 334 Mass. at 407
    .   However, this court apparently has not
    had occasion before now to consider whether jurisdiction lies in
    circumstances where the Commonwealth is neither the place of
    hire nor the place of injury, although the board has.     See
    Carlin's Case, 3 Mass. Workers' Comp. Rep. 41, 42 (1989).
    Acknowledging that the act is to be interpreted so as "to
    broaden, rather than narrow, Massachusetts jurisdiction," the
    board has considered an alternative test to determine
    jurisdiction -- the "place of the employment relation."
    Hillman's Case, 15 Mass. Workers' Comp. Rep. 67, 74 (2001).       See
    Carlin's Case, 3 Mass. Workers' Comp. Rep. at 42.    As framed by
    the board, the place of the employment relation is the place of
    hire, unless something has happened to transfer the employment
    11
    relation to another State.   The employment relation may be
    transferred from the place of hire if a new contract is formed
    in another State, or if the employee acquires "a fixed and non-
    temporary employment situs" in another State.   Hillman's 
    Case, supra
    at 72, quoting Carlin's 
    Case, supra
    .   Applying this test
    to determine the location of the employment relationship in
    Carlin's Case, the board determined, in the circumstances of
    that case, that an employee who was hired and injured elsewhere
    had "sufficient contacts" with Massachusetts such that he had
    "acquired a fixed and non-temporary employment situs," thus
    giving Massachusetts jurisdiction over his workers' compensation
    claim.   Carlin's 
    Case, supra
    .   See Hillman's 
    Case, supra
    at 75
    (Massachusetts had jurisdiction where "employee maintained
    sufficient contacts" with Commonwealth following involuntary
    transfer out of State such that employment relation was not
    transferred to other State).
    Other States also have used the location of the employment
    relationship as an alternative test to determine whether
    jurisdiction lies for the purposes of adjudicating workers'
    compensation claims.   See, e.g., DiMuro v. Industrial Comm'n of
    Ariz., 
    142 Ariz. 57
    , 61 (1984) ("For out-of-state injuries, it
    is the presence of the employment relationship in Arizona which
    establishes Arizona's interest for purposes of applying its
    compensation laws"); Burse v. American Int'l Airways, 
    262 Conn. 12
    31, 38 (2002) (jurisdiction lies if State is "[1] the place of
    the injury; [2] the place of the employment contract; or [3] the
    place of the employment relation" [citation omitted]); Johnson
    v. United Airlines, 
    550 So. 2d 134
    , 135 (Fla. Ct. App. 1989) (in
    determining jurisdiction under State workers' compensation
    statute, "it is the principal location of the claimant's
    employment and not the principal location of the employer's
    business which is relevant"); Shannon v. Communications
    Satellite Corp., 
    302 A.2d 582
    , 585 (Me. 1973) (jurisdiction may
    lie if State is "place employment relationship exists or is
    carried out"); Matter of Bugaj v. Great Am. Transp. Inc., 
    20 A.D.3d 612
    , 613 (N.Y. 2005), citing Matter of Nashko v. Standard
    Water Proofing Co., 
    4 N.Y.2d 199
    , 201 (1958) ("The inquiry does
    not focus on the location of the employer, but upon the location
    of the employment"); Todacheene v. G & S Masonry, 
    116 N.M. 478
    ,
    481 (1993) (claimant may recover under State workers'
    compensation act if employment "principally localized" in State,
    as defined by statute to mean employee is domiciled in State and
    spends "substantial part of his working time in service of his
    employer" in State); Perkins v. Arkansas Trucking Servs., 
    351 N.C. 634
    , 637 (2000) (jurisdiction lies for out-of-State
    injuries if [1] employment contract was made in State; [2]
    employer's principal place of business is in State; or [3] "the
    employee's principal place of employment" is in State); Madden
    13
    v. The Holland Group of Tenn., Inc., 
    277 S.W.3d 896
    , 898-899
    (Tenn. 2009) (by statute, jurisdiction may lie if employment is
    "principally localized" in State or if employee is resident of
    State and State has "substantial connection" to employer-
    employee relationship).
    States have taken different approaches to determining
    whether an employment relationship is located within their
    borders.    Some, as did the board here, start from the
    presumption that the place of hire is the place of the
    employment relationship unless that relationship has been
    transferred to another State.    See, e.g., 
    DiMuro, 142 Ariz. at 62
    .   Other States conduct a comparative analysis of the contacts
    between the State and the employment relationship, concluding
    that jurisdiction may only lie if the State has more significant
    contacts with the employment relationship than does any other
    State.     See, e.g., 
    Perkins, 351 N.C. at 638
    (jurisdiction lies
    where State is employee's "principal place of employment" and no
    other State has same degree of "significant contacts to
    plaintiff's employment").     Still other States have concluded
    that the location of the employment relationship within those
    States depends upon the nature and extent of the employment
    contacts with the State.     See, e.g., 
    Burse, 262 Conn. at 38
    (ties to Connecticut must be significant in order for it to be
    place of employment relationship); Hazealeferiou v. Labor Ready,
    14
    
    947 So. 2d 599
    , 605 (Fla. Ct. App. 2007) (for court evaluating
    "principal localization" of employment relationship, "temporal
    distribution" of employment is "a critical factor," which must
    be considered in conjunction with nature of contacts with State
    to determine whether sufficient contacts with State exist);
    Harlow v. Emery-Waterhouse Co., 
    484 A.2d 1002
    , 1004-1005 (Me.
    1984) (evaluating contacts with State arising from employment
    relationship); Matter of 
    Nashko, 4 N.Y.2d at 201
    ("If sufficient
    significant contacts with this State appear so that it can
    reasonably be said that the employment is located here, then the
    Workmen's Compensation Board has jurisdiction"); Knapp v. Hamm &
    Phillips Serv. Co., 
    824 N.W.2d 785
    , 789 (S.D. 2012) ("We look
    for factors that tend to show a 'substantial connection' with
    South Dakota on a case-by-case basis to determine the location
    of the employment relationship" [citation omitted]); 
    Madden, 277 S.W.3d at 900-901
    (Tennessee resident must demonstrate
    "substantial connection" between State and employer-employee
    relationship to establish jurisdiction based on employment
    relationship).   See also Cardillo v. Liberty Mut. Ins. Co., 
    330 U.S. 469
    , 476 (1947) (State's "legitimate interest in providing
    adequate work[ers'] compensation measures for its residents
    . . . depends upon some substantial connection between the
    [State] and the particular employee-employer relationship").
    15
    In the instant case, the board appears to have adopted the
    narrowest of these tests for determining whether an employment
    relationship is located in Massachusetts.   Citing Carlin's Case,
    3 Mass. Workers' Comp. Rep. 41, the board concluded that because
    Massachusetts was neither the place of hire nor the place of
    injury, the only way for the Commonwealth to have jurisdiction
    over the employee's claim would be if "something happened" to
    transfer the relationship from the place of hire, Pennsylvania,
    to Massachusetts.   Because the employee did not make such a
    showing, the board concluded that jurisdiction in the
    Commonwealth could not be established.
    Given the remedial nature of the statute, and the mandate
    to broaden rather than restrict jurisdiction under the act, we
    conclude that a more flexible approach is necessary.    We hold,
    therefore, that jurisdiction to adjudicate workers' compensation
    claims lies in Massachusetts where there are sufficient
    significant contacts between the Commonwealth and the employment
    such that the employment can be said to be located in the
    Commonwealth.10   Consideration of the location of the employment
    10We note that it is possible for jurisdiction to lie in
    more than one State. See Director, Office of Workers'
    Compensation Programs, U.S. Dep't of Labor v. National Van
    Lines, Inc., 
    613 F.2d 972
    , 981 (D.C. Cir. 1979) (State with
    "substantial contacts to an employment relationship may apply
    its compensation laws without regard to whether another
    jurisdiction has or could have asserted jurisdiction"); Springer
    v. J.B. Transp., 
    145 Conn. App. 805
    , 817 (2013) (question of
    16
    relationship for jurisdictional purposes more accurately
    embodies the intent of the Legislature because it better
    reflects the reality of the geographical mobility of large
    segments of workers.
    Although determining the location of the employment
    relationship will depend upon the facts of each case, relevant
    considerations may include whether the employee is a resident of
    the Commonwealth; the employer's contacts with and presence in
    the Commonwealth; whether the employee was recruited or hired in
    the Commonwealth; whether and under what conditions the employee
    is able, or expected, to return to the Commonwealth between
    assignments; and whether the employer procured workers'
    compensation insurance in Massachusetts.   See 
    Burse, 262 Conn. at 40
    ; Matter of 
    Nashko, 4 N.Y.2d at 202
    ; Matter of Galster v.
    Keen Transp., 
    158 A.D.3d 959
    , 960-961 (N.Y. 2018); Matter of
    
    Bugaj, 20 A.D.3d at 613-614
    ; Matter of Edick v. Transcontinental
    Refrigerated Lines, 
    300 A.D.2d 848
    , 849 (N.Y. 2002); 
    Knapp, 824 N.W.2d at 790-791
    .
    2.   Analysis.   Evaluating the contacts between the
    claimant's employment and the Commonwealth, we note that prior
    jurisdiction based on location of employment relationship does
    not require showing that employment relationship exists only in
    forum State); Martin v. American Colloid Co., 
    804 N.W.2d 65
    , 69
    n.2 (S.D. 2011) (more than one State may have "substantial
    connection to employment relationship, and both could therefore
    be considered the location of the employment relationship").
    17
    to and during his employment, the claimant was a Massachusetts
    resident who was licensed by the Commonwealth to drive
    commercial vehicles, including tractor-trailers.    See, e.g.,
    Matter of Edick, 300 A.D.2d. at 849.   The claimant learned of
    the position with the employer by way of an advertisement placed
    in a local Massachusetts newspaper.    See, e.g., Matter of 
    Bugaj, 20 A.D.3d at 614
    .
    During the course of his employment, the claimant drove the
    employer's tractor-trailer thousands of miles in Massachusetts,
    more than he drove in any other State except Pennsylvania.
    Further, the claimant had employment-related contact with
    Massachusetts on almost one-half (46.6%) of the days he worked
    for the employer, more than with any other State.    He picked up
    tons of goods from, and delivered tons of goods to, the
    employer's Massachusetts customers.    See, e.g., Springer v. J.B.
    Transp., Inc., 
    145 Conn. App. 805
    , 825-826 (2013).
    The employer made regular use of three customer-owned
    facilities where drivers, including the claimant, regularly
    would drop off empty trailers and pick up loaded ones.    See,
    e.g., Matter of Edick, 300 A.D.2d. at 849.   The claimant was
    permitted to park the tractor-trailer in Massachusetts and stay
    at home during days off.   See, e.g., Matter of 
    Bugaj, 20 A.D.3d at 614
    .
    18
    After sustaining his injury, the claimant returned to
    Massachusetts for medical care.     See, e.g., Matter of 
    Galster, 158 A.D.3d at 960
    .     The employer maintained workers'
    compensation insurance with the insurer, which provided
    insurance to Massachusetts companies.     See, e.g., Matter of
    
    Nashko, 4 N.Y.2d at 202
    .
    Considering the foregoing, there were sufficient
    significant contacts between Massachusetts and the claimant's
    employment such that the employment relationship was located in
    Massachusetts.    We therefore conclude that the Commonwealth has
    jurisdiction over the claimant's claim.
    Conclusion.      We vacate the board's decision and remand the
    case to the department for further proceedings consistent with
    this opinion.
    So ordered.