Blanchard v. Steward Carney Hospital, Inc. , 477 Mass. 141 ( 2017 )


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    SJC-12141
    LYNNE BLANCHARD & others1    vs. STEWARD CARNEY HOSPITAL, INC., &
    others.2
    Suffolk.    November 7, 2016. - May 23, 2017.
    Present:     Gants, C.J., Botsford, Lenk, Hines, Gaziano, Lowy, &
    Budd, JJ.3
    "Anti-SLAPP" Statute. Constitutional Law, Right to petition
    government. Practice, Civil, Motion to dismiss. Words,
    "Based on."
    Civil action commenced in the Superior Court Department on
    May 24, 2013.
    Special motions to dismiss were heard by Linda E. Giles, J.
    After review by the Appeals Court, the Supreme Judicial
    Court granted leave to obtain further appellate review.
    1
    Gail Donahoe, Gail Douglas-Candido, Kathleen Dwyer, Linda
    Herr, Cheryl Hendrick, Kathleen Lang, Victoria Webster, and
    Nydia Woods.
    2
    Steward Hospital Holdings, LLC; Steward Health Care
    System, LLC; and William Walczak.
    3
    Justice Botsford participated in the deliberation on this
    case prior to her retirement.
    2
    Jeffrey A. Dretler   (Joseph W. Ambash also present) for the
    defendants.
    Dahlia C. Rudavsky   (Ellen J. Messing also present) for the
    plaintiffs.
    Donald J. Siegel &   Paige W. McKissock, for Massachusetts
    AFL-CIO, amicus curiae,   submitted a brief.
    LENK, J.   In the spring of 2011, following reports of abuse
    at the adolescent psychiatric unit (unit) of Steward Carney
    Hospital, Inc., then president of the hospital, William Walczak,
    fired all of the registered nurses and mental health counsellors
    who worked in the unit.    Walczak subsequently issued statements,
    both to the hospital's employees and to the Boston Globe
    Newspaper Co. (Boston Globe), arguably to the effect that the
    nurses had been fired based in part on their culpability for the
    incidents that took place at the unit.    The plaintiffs, nine of
    the nurses who had been fired, then filed suit against the
    defendants for, among other things, defamation.
    The hospital defendants4 responded by filing a special
    motion to dismiss the defamation claim pursuant to G. L. c. 231,
    § 59H, the "anti-SLAPP" statute.    A Superior Court judge denied
    the motion, concluding that the hospital defendants had failed
    4
    For convenience and, in particular, to distinguish them
    from other defendants who were named in the complaint but are
    not part of this appeal, we refer to Steward Carney Hospital,
    Inc. Steward Hospital Holdings, LLC, Steward Health Care System,
    LLC, and William Walczak as "the hospital defendants" or "the
    defendants."
    We refer to the plaintiffs as "the plaintiff nurses," "the
    nurses," or "the plaintiffs" interchangeably as well.
    3
    to meet their threshold burden of showing that the claim was
    based solely on their petitioning activity.     The hospital
    defendants filed an interlocutory appeal in the Appeals Court as
    of right.   See Fabre v. Walton, 
    436 Mass. 517
    , 521–522 (2002).
    The Appeals Court then reversed the motion judge's decision in
    part.   See Blanchard v. Steward Carney Hosp., Inc., 
    89 Mass. App. Ct. 97
    , 98 (2016).   We granted the parties' applications
    for further appellate review.   We conclude that a portion of the
    plaintiff nurses' defamation claim is based solely on the
    hospital defendants' petitioning activity.    The hospital
    defendants as special movants thus having satisfied in part
    their threshold burden under Duracraft v. Holmes Prods. Corp.,
    
    427 Mass. 156
    , 167-168 (1998) (Duracraft), the matter must be
    remanded to the Superior Court where the burden will shift to
    the plaintiff nurses to make a showing adequate to defeat the
    motion.
    Under current case law, the plaintiff nurses, as nonmoving
    parties, could defeat the special motion only by showing that
    the hospital defendants' petitioning activity upon which a
    portion of the plaintiff's defamation claim is based was a sham,
    i.e., without a reasonable basis in fact or law, a showing that
    the record suggests may be difficult to make.    Insofar as the
    record also suggests the possibility that the plaintiff nurses'
    claim may not have been brought primarily to chill the hospital
    4
    defendants' legitimate exercise of their right to petition,
    however, the case underscores a long recognized difficulty in
    the statute.   It is one rooted in the fact that both parties
    enjoy the right to petition, including the right to seek redress
    in the courts.   The anti-SLAPP statute is meant to subject only
    meritless SLAPP suits to expedited dismissal, yet it nonetheless
    may be used to dismiss meritorious claims not intended primarily
    to chill petitioning.
    Because the statute as thus construed remains at odds with
    evident legislative intent, and continues to raise
    constitutional concerns, we take this opportunity to augment the
    framework set forth in the Duracraft case (Duracraft framework)
    by broadening the construction of the statutory term "based on."
    While a nonmoving party may still defeat a special motion to
    dismiss by demonstrating that the special movant's petitioning
    activity is a sham, we hold that a nonmoving party's claim also
    is not subject to dismissal as one solely based on a special
    movant's petitioning activity if the nonmoving party can
    establish that its claim was not "brought primarily to chill"
    the special movant's legitimate exercise of its right to
    petition.   See Duracraft, 427 Mass. at 161 (1998), quoting 1994
    House Doc. No. 1520.    On remand, the plaintiff nurses may
    attempt to make such a showing in satisfaction of their burden.
    5
    1.   Background.   The unit at Steward Carney Hospital, Inc.,
    in Boston (hospital), is licensed by the Department of Mental
    Health (DMH) and the Department of Public Health (DPH).5    In
    April, 2011, there were four incidents involving alleged patient
    abuse or neglect at the unit.   The hospital immediately reported
    these incidents to DMH, DPH, and the Department of Children and
    Families.   DMH commenced an investigation into the incidents,
    and required that there be no new admissions to the unit.     DMH
    also considered revoking the hospital's license to operate the
    unit pending the hospital's response to the reports of abuse.
    The hospital soon placed all but a small number of unit
    employees, including managers, nurses, and mental health
    counsellors, on paid administrative leave.   It also hired Scott
    Harshbarger, then senior counsel at the law firm Proskauer
    Rose LLP, to conduct an investigation into the incidents, to
    recommend remedial actions, and to represent the hospital's
    interests in its dealings with the State agencies.   Upon
    concluding his investigation, Harshbarger recommended to Walczak
    that, in light of what he termed a "code of silence" amongst the
    unit's staff, "it would be prudent to replace the current
    5
    The unit typically treats mentally and physically
    challenged teenagers in "acute states," who are admitted from
    other facilities as a "last resort." Many of them are under the
    custody of the Department of Children and Families and have
    little involvement with their families.
    6
    personnel in order to ensure quality care for these vulnerable
    patients."
    After reviewing Harshbarger's recommendation, Walczak
    informed each of the plaintiff nurses that he was terminating
    her employment.   The following day, he sent an electronic mail
    (e-mail) message to all hospital employees, which began by
    noting that the hospital "has a rich tradition of providing
    excellent care to [its] patients."   After providing the
    hospital's employees with credit for this successful commitment
    to patient care, the message continued, in relevant part:
    "Recently, I have become aware of the alleged
    incidents where a number of [hospital] staff have not
    demonstrated this steadfast commitment to patient care. I
    have thoroughly investigated these allegations and have
    determined that these individual employees have not been
    acting in the best interest of their patients, the
    hospital, or the community we serve. As a result, I have
    terminated the employment of each of these individuals."
    In a Boston Globe article about the incidents two days
    after the plaintiff nurses were fired, Walczak was quoted as
    saying that, when he read Harshbarger's report, he "decided to
    replace the nurses and other staff on the unit."6   Walczak said
    that the report recommended that he "start over on the unit" and
    that his "goal [was] to make it the best unit in the state."
    The article noted that Walczak "would not provide details of the
    6
    The article stated that Harshbarger had been investigating
    an employee's alleged sexual assault of a patient and
    "conditions on the 14-bed locked unit for extremely troubled
    teens."
    7
    alleged assault or patient safety concerns, or comment on why
    the entire staff was dismissed, given that the allegation
    involved one employee and one patient."     Approximately one month
    later, the Boston Globe published another article on the
    incidents at the hospital, quoting Walczak as stating that
    "[t]he Harshbarger report indicated it wasn't a safe situation"
    and stating that the report "underscored his decision to fire
    the entire staff of the unit."
    In June, 2011, DMH issued its reports on each of the four
    incidents.     The reports concerning the first three incidents
    concluded that there had been wrongdoing by a single mental
    health counsellor, while the fourth report concluded that
    unspecified staff on duty during the incident had acted
    improperly.7
    2.   Prior proceedings.    In May, 2013, in a five-count
    complaint brought against the hospital defendants, along with
    7
    In May, 2011, the union that represented the plaintiff
    nurses, the Massachusetts Nurses Association, filed grievances
    on behalf of each of the unit's nurses, including each of the
    plaintiff nurses. Pursuant to the collective bargaining
    agreement between the hospital and this nurses association, the
    grievances were subject to arbitration. The first arbitration
    involved five of the plaintiff nurses: Douglas, Hendrick, Herr,
    Lang, and Woods. The arbitrator found in favor of the nurses
    and ordered, inter alia, their reinstatement. The hospital
    appealed from that ruling; the appeal is apparently still
    pending.
    8
    Harshbarger and Proskauer Rose LLP (Proskauer defendants),8 the
    plaintiff nurses claimed that the hospital defendants and the
    Proskauer defendants had each defamed them.   The plaintiff
    nurses alleged, in one count of their complaint, that the
    hospital defendants defamed them both by the e-mail message sent
    to hospital employees announcing their terminations, as well as
    by communications made to and published by the Boston Globe.
    The plaintiff nurses asserted that such statements falsely
    suggested that "after a thorough investigation, [Walczak] had
    determined . . . that each of the terminated plaintiffs had
    demonstrated inadequate commitment to patient care and that each
    had provided such deficient patient care that her employment had
    to be terminated."9
    In their defamation claim against the Proskauer defendants,
    the plaintiff nurses asserted that Harshbarger's preliminary and
    8
    The complaint also included a claim against the hospital
    defendants for violation of the healthcare provider
    whistleblower statute, G. L. c. 149, § 187, and plaintiffs Lang
    and Donahoe claimed that the hospital defendants retaliated
    against them for performing their obligations under the
    mandatory reporting statute, G. L. c. 119, § 51A. In addition,
    all of the plaintiff nurses asserted a claim of intentional or
    reckless infliction of emotional distress against Harshbarger
    and Proskauer Rose LLP.
    9
    The plaintiff nurses claimed that Walczak's "statements
    implied the existence of undisclosed facts, namely, that the
    decision to terminate each of the plaintiff nurses was based on
    her actions in connection with undisclosed incidents involving
    patients in the unit, which were known to Walczak and had been
    'thoroughly investigated.'"
    9
    final written reports had defamed them by falsely suggesting
    that they had "adhered to a 'code of silence,'" had failed to
    report "a variety of problems, . . . including misconduct," of
    which they were aware, and had been derelict in their duties in
    a number of other respects.
    Both sets of defendants responded by filing special motions
    to dismiss the defamation counts under the anti-SLAPP statute.
    See G. L. c. 231, § 59H.10    A Superior Court judge allowed the
    Proskauer defendants' special motion to dismiss, but denied the
    hospital defendants' motion.    The hospital defendants appealed.11
    The Appeals Court reversed in part, allowing the defendants'
    special motion to dismiss with respect to Walczak's comments to
    the Boston Globe, affirming the denial with respect to the e-
    mail message, and denying the hospital's motion for attorney's
    fees and costs.   Blanchard, 89 Mass. App. Ct. at 98, 111 & n.14.
    We granted the parties' cross applications for further appellate
    review.
    3.   Discussion   a.   The anti-SLAPP statute.   The
    Legislature enacted the anti-SLAPP statute to counteract "SLAPP"
    10
    Both sets of defendants also filed motions to dismiss the
    other claims under Mass. R. Civ. P. 12 (b) (6), 
    365 Mass. 754
    (1974). At a hearing on the motions to dismiss, the defendants
    waived their motions under rule 12 (b) (6).
    11
    Defendants Harshbarger and Proskauer Rose LLP filed a
    stipulation of dismissal prior to the proceedings in the Appeals
    Court, and they have no role in this appeal.
    10
    suits, defined broadly as "lawsuits brought primarily to chill
    the valid exercise of the constitutional rights of freedom of
    speech and petition for the redress of grievances."         Duracraft,
    427 Mass. at 161, quoting 1994 House Doc. No. 1520.       See G. L.
    c. 231, § 59H.     See also Cardno ChemRisk, LLC, v. Foytlin, 
    476 Mass. 479
    , 488 n.14 (2017) (explaining catalyst for
    legislation).     The main "objective of SLAPP suits is not to win
    them, but to use litigation to intimidate opponents' exercise of
    rights of petitioning and speech."      Duracraft, supra.     To
    forestall such suits, the anti-SLAPP statute provides a
    "procedural remedy for early dismissal of the disfavored"
    lawsuits.   Id.    This remedy is the special motion to dismiss,
    which can be brought prior to engaging in discovery, and is
    intended to dispose of "civil claims, counterclaims, or cross
    claims" that are based solely on a party's exercise of its right
    to petition.      See G. L. c. 231, § 59H.   The statute also
    mandates the award of attorney's fees to successful special
    movants.    Id.
    To prevail on such a motion, a special movant, such as the
    hospital defendants here, "must make a threshold showing through
    pleadings and affidavits that the claims against it 'are "based
    on" the petitioning activities alone and have no substantial
    basis other than or in addition to the petitioning activities.'"
    Fustolo v. Hollander, 
    455 Mass. 861
    , 865 (2010), quoting
    11
    Duracraft, supra at 167-168.   See Fabre, 436 Mass. at 524
    (special movant must demonstrate that "the only conduct
    complained of is . . . petitioning activity").12   The anti-SLAPP
    statute defines a party's exercise of its right to petition
    broadly to include:
    "[1] any written or oral statement made before or
    submitted to a legislative, executive, or judicial body, or
    any other governmental proceeding; [2] any written or oral
    statement made in connection with an issue under
    consideration or review by a legislative, executive, or
    judicial body, or any other governmental proceeding; [3]
    any statement reasonably likely to encourage consideration
    or review of an issue by a legislative executive, or
    judicial body or any other governmental proceeding; [4] any
    statement reasonably likely to enlist public participation
    in an effort to effect such consideration; or [5] any other
    statement falling within constitutional protection of the
    right to petition government."
    G. L. c. 231, § 59H.
    If the hospital defendants are able to make a threshold
    showing that the plaintiff nurses' claim is based solely on the
    hospital defendants' petitioning activities, the burden shifts
    to the plaintiff nurses to establish "by a preponderance of the
    evidence that the [hospital defendants] lacked any reasonable
    12
    The statute also requires a special movant to demonstrate
    that it was exercising "its own right of petition" in both the
    statutory and the constitutional sense. See Cardno ChemRisk,
    LLC v. Foytlin, 
    476 Mass. 479
    , 486-489 (2017); G. L. c. 231,
    § 59H ("In any case in which a party asserts that the civil
    claims, counterclaims, or cross claims against said party are
    based on said party's exercise of its right of petition under
    the [C]onstitution of the United States or of the
    [C]ommonwealth, said party may bring a special motion to
    dismiss").
    12
    factual support or any arguable basis in law for its petitioning
    activity," Baker v. Parsons, 
    434 Mass. 543
    , 553-554 (2001), and
    that the hospital defendants' sham petitioning activity caused
    the plaintiff nurses "actual injury."    G. L. c. 231, § 59H.   See
    Fustolo, 
    455 Mass. at 865
    .
    b.   Petitioning activity.   As part of its threshold burden,
    the hospital defendants must show that the conduct complained of
    constitutes the exercise of its right to petition.    See Baker,
    434 Mass. at 550.   The hospital defendants contend that the
    motion judge erred in determining that Walczak's communications
    to the Boston Globe and to the hospital employees did not
    constitute petitioning activity under the anti-SLAPP statute.
    The hospital defendants argue that Walczak's statements to the
    Boston Globe, and his e-mail message to all hospital employees,
    were the exercise of the hospital defendants' right to petition
    because such statements were made "in connection with an issue
    under consideration or review by a legislative, executive, or
    judicial body, or any other governmental proceeding."13   See
    G. L. c. 231, § 59H.   Given that DMH was considering whether to
    revoke the hospital's license to operate the unit when the
    statements were made, the hospital defendants contend that both
    communications were part of the hospital's efforts to maintain
    13
    The defendants do not contend that Walczak's
    communications fall under any of the other definitions of
    petitioning activity in the anti-SLAPP statute.
    13
    its license to operate the unit by demonstrating that it was
    taking remedial steps.
    The initial question before us is thus whether Walczak's
    communications to the Boston Globe and to the hospital employees
    were each made "in connection with" DMH's investigation of the
    incidents and its decision regarding the hospital's license to
    operate the unit, such that they constitute petitioning activity
    under the anti-SLAPP statute.   In determining whether statements
    constitute petitioning, "we consider them in the over-all
    context in which they are made."   North Am. Expositions Co. Ltd.
    Partnership v. Corcoran, 
    452 Mass. 852
    , 862 (2009).   To fall
    under the "in connection with" definition of petitioning under
    the anti-SLAPP statute, a communication must be "made to
    influence, inform, or at the very least, reach governmental
    bodies -- either directly or indirectly."   
    Id.,
     quoting Global
    NAPs, Inc. v. Verizon New England, Inc., 
    63 Mass. App. Ct. 600
    ,
    605 (2005).   The key requirement of this definition of
    petitioning is the establishment of a plausible nexus between
    the statement and the governmental proceeding.
    The archetypical demonstration of this nexus involves a
    party's statement regarding an ongoing governmental proceeding
    made directly to a governmental body.   See, e.g., Office One,
    Inc. v. Lopez, 
    437 Mass. 113
    , 123 (2002) (communications with
    Federal Deposit Insurance Corporation seeking favorable outcome
    14
    constituted petitioning activity).14   Failing something this
    clear cut, courts look to objective indicia of a party's intent
    to influence a governmental proceeding.   See North Am.
    Expositions Co. Ltd. Partnership, 452 Mass. at 862-863
    (statement was petitioning activity where context in which it
    was made suggested it was intended to influence governmental
    body).    This intent to influence is manifested in statements
    that are "closely and rationally related to the [governmental
    proceeding]" and "in furtherance of the objective served by
    governmental consideration of the issue under review."    Plante
    v. Wylie, 
    63 Mass. App. Ct. 151
    , 159 (2005).    Contrast Global
    NAPs, Inc., 63 Mass. App. Ct. at 607 (statements to newspaper
    containing oblique reference to defendant's petitioning activity
    not protected under anti-SLAPP statute); Burley v. Comets
    Community Youth Ctr., Inc., 
    75 Mass. App. Ct. 818
    , 823 (2009)
    (defendant failed to demonstrate "statements were made in
    conjunction with its protected petitioning activity . . . as
    opposed to being incidental observations that were not tied to
    the petitioning activity in a direct way" [quotations and
    citation omitted]).
    14
    Such activity also would fall under the first definition
    of petitioning activity in the anti-SLAPP statute. See G. L.
    c. 231, § 59H (defining petitioning activity as "any written or
    oral statement made before or submitted to a legislative,
    executive, or judicial body, or any other governmental
    proceeding . . . .").
    15
    We turn to the two types of communications at issue here.
    i.   Statements to the Boston Globe.   Walczak's statements
    to the Boston Globe commented on DMH's inquiry into the
    incidents of abuse at the unit, and the hospital's attempts to
    address the situation.   Walczak's comments had a plausible nexus
    to DMH's investigation based on their content and the high
    likelihood that they would influence or at least reach DMH.
    Based on their content, it can be reasonably inferred that
    Walczak's statements to the Boston Globe were intended to
    demonstrate to DMH the hospital's public commitment to address
    the underlying problems at the unit.   It is undisputed that DMH
    was considering whether to revoke the hospital's license to
    operate the unit at the time that Walczak made his comments to
    the Boston Globe.   DMH's decision whether to do so turned on the
    hospital's implementation of remedial steps to prevent future
    incidents.15   The content of Walczak's statements directly
    addresses DMH's concern.
    In the first article, published on May 28, 2011, Walczak's
    statements implied that he had decided to terminate the nurses'
    employment as a remedial action, based on Harshbarger's
    15
    The then director of licensing at the Department of
    Mental Health (DMH) testified at an arbitration hearing
    regarding the nurses' claim for reinstatement to the unit that
    the decision whether to revoke the hospital's license to operate
    the unit centered on the hospital's "plan . . . to make [the
    situation] right."
    16
    recommendation.   He is quoted as stating that the Harshbarger
    report described "serious concerns about patient safety and
    quality of care on the unit" and that the report recommended he
    "start over on the unit."   Walczak's statements in the second
    article, dated June 22, 2011, noted that the Harshbarger report
    indicated "it wasn't a safe situation [at the unit]" and that
    the reports of additional incidents "required a much deeper look
    at what was going on in the unit."16   In both of these
    statements, Walczak emphasized that he was following the advice
    contained in the Harshbarger report in addressing the unit's
    problems.
    By making clear that the hospital was following
    Harshbarger's recommendations, the statements communicated to
    readers, likely including some of the licensing decision makers
    at DMH, that progress was occurring at the hospital, and that
    its license to operate the unit should not be revoked.    These
    statements were neither "tangential" nor "unrelated to
    governmental involvement," Global NAPs, Inc., 63 Mass. App. Ct.
    at 607, but rather went to the heart of a government agency's
    decision whether to terminate the hospital's license to operate
    the unit.   The statements directly related to DMH's then-pending
    investigation and, in particular, to DMH's decision whether to
    16
    The article noted that, at the time, DMH had confirmed
    the first three incidents at the unit and was still
    investigating the fourth asserted incident of abuse.
    17
    pull the plug on the hospital's license for the unit.     Walczak's
    statements can fairly be said to have been "closely and
    rationally related" to DMH's investigation and "in furtherance
    of the objective" of the hospital's petitioning -- the
    preservation of the hospital's license to operate the unit.
    Plante, 63 Mass. App. Ct. at 159.
    Walczak's statements, moreover, were issued in a manner
    that was likely to influence or, at the very least, reach DMH.
    He made his statements to the Boston Globe, a newspaper "widely
    circulated in Boston and throughout the Commonwealth."       Brauer
    v. Globe Newspaper Co., 
    351 Mass. 53
    , 54 (1966).    Decision
    makers at DMH, and members of the public wishing to weigh in on
    the licensing decision, could reasonably have been expected to
    read Walczak's statements.    The timing of Walczak's statements
    to the Boston Globe indicates, as well, a plausible nexus
    between the communications and DMH's licensure decision, the
    statements having been made while DMH's investigation was still
    ongoing.
    The plaintiff nurses contend that Walczak made the
    statements primarily to defend the unit's reputation to the
    public.    This goal, however, hardly can be seen as unrelated to
    the hospital's objective of convincing DMH to leave intact the
    hospital's license to operate the unit.    The greater the
    public's confidence in and support for the hospital, the more
    18
    complex any decision to revoke the hospital's license to operate
    the unit would become.     Ulterior motives, in any event, do not
    bear on the petitioning nature of the statements to the Boston
    Globe.   See North Am. Expositions Co. Ltd. Partnership, 452
    Mass. at 863 ("the fact that . . . speech involves a commercial
    motive does not mean it is not petitioning").     Accordingly, we
    conclude that Walczak's statements to the Boston Globe were
    protected petitioning activity under the anti-SLAPP statute.
    ii.      Internal e-mail message.   In contrast, Walczak's e-
    mail message to all hospital employees concerning the
    termination of the plaintiff nurses' employment was not
    petitioning activity.     Neither the content of the e-mail
    message, nor any evidence offered by the hospital defendants,
    suggests any audience for the message other than hospital
    employees.    The explanation of troubling events at their
    workplace that was presented to hospital employees in an e-mail
    message by the hospital's president has no plausible nexus to
    the hospital's efforts to sway DMH's licensing decision.
    In this regard, the defendants have not shown that the e-
    mail message to employees had reached, or was reasonably likely
    to reach, DMH.    A private statement to a select group of people
    does not, without more, establish a plausible nexus to a
    governmental proceeding.     It stands to reason that statements
    cannot be "in furtherance of" petitioning the government if they
    19
    are not reasonably geared to reaching it.    Plante, 63 Mass. App.
    Ct. at 159.   The defendants have not shown that the hospital or
    someone on its behalf had forwarded the e-mail message to DMH or
    even had informed DMH that it had been sent to hospital
    employees.    Nor have the defendants shown that someone in the
    hospital's employ receiving the e-mail message reasonably would
    be expected to or did communicate its message to DMH.     Walczak's
    conclusory affidavit stating that he intended the e-mail message
    to come to DMH's attention17 does not indicate any mechanism
    through which the statement could arrive at the agency.18    See
    Burley, 75 Mass. App. Ct. at 823-824 (defendants' message to
    employees was not petitioning activity despite defendants'
    contention that they intended message to be conveyed to police).
    17
    Walczak attested that he had sent the electronic mail (e-
    mail) message "not only to communicate to the hospital employees
    what was happening, but to give assurances to the regulatory
    agencies" in the process of determining whether to revoke the
    hospital's license to operate the unit "that the deficiencies
    which ha[d] been reported on the [u]nit would not continue."
    Yet the defendants fail to establish that DMH likely would have
    encountered the message, let alone that what employees were told
    would influence DMH's decision concerning the hospital's license
    to operate the unit.
    18
    The defendants also note that, in his affidavit,
    Harshbarger stated that he communicated to the general counsel
    of DMH, "the action [that the hospital's] leadership was taking
    in response to the [i]ncidents." Harshbarger's summation of the
    hospital's efforts, however, does not affect the analysis of
    whether Walczak's e-mail message was intended to or did
    influence DMH.
    20
    Walczak's intent alone does not suffice in the circumstances to
    establish the requisite nexus.
    Moreover, nothing in the content of the e-mail message
    itself, stating in essence that the terminated nurses deviated
    from the hospital's "rich tradition of providing excellent care
    to [its] patients," suggests that it was intended to influence
    or reach DMH.   The e-mail message begins by lauding the
    hospital's "performance on national quality and safety
    standards," and notes that the "employees and caregivers at" the
    hospital are the reason for its exemplary performance.     Walczak
    then states that he had "thoroughly investigated" allegations
    concerning the incidents at the unit, "determined that [the
    plaintiff nurses] have not been acting in the best interest of
    their patients, the hospital, or the community we serve," and
    concluded by addressing the plaintiff nurses' termination.
    There is nothing in this text to suggest that it was intended to
    influence, inform, or reach anyone other than the hospital
    employees to whom an explanation of concerning events at their
    workplace was given.
    In light of this, we conclude that while Walczak's
    statements to the Boston Globe were protected petitioning
    activity, his e-mail message to hospital employees was not an
    exercise of the hospital defendants' right of petition.
    21
    c.   The meaning of "based on."   Given the foregoing, the
    hospital defendants take the view that they have met their
    threshold burden by showing that the portion of the defamation
    claim based on the Boston Globe articles is solely based on such
    petitioning activity.   They maintain that, if the nurses cannot
    show that this petitioning activity was, in essence, a sham, so
    much of their claim as asserts that the Boston Globe statements
    defamed them should be dismissed, with the plaintiff nurses made
    to pay a proportionate amount of the defendants' legal fees and
    costs.   The plaintiff nurses, in contrast, maintain that,
    because some of their unitary defamation claim rests on
    nonpetitioning activity, the hospital defendants fail to show
    that the defamation claim is solely based on the defendants'
    petitioning activity.
    Although we have said that a complaint should be evaluated
    count by count for anti-SLAPP purposes, see Wenger v. Aceto, 
    451 Mass. 1
    , 9 (2008) (granting special motion to dismiss with
    respect to two specific counts in nonmoving party's complaint),
    we have not had occasion to consider whether, at the threshold
    burden stage, the special movant can meet its burden by showing
    that a portion of the nonmoving party's claim is based on
    petitioning activity.   Because the outcome of the threshold
    burden inquiry so often proves dispositive of the special
    motion, the permutations of that preliminary stage have largely
    22
    occupied the field of appellate consideration.19   This case
    involves yet another variation on that theme.   However, it also
    involves more than that.
    19
    Twelve out of the seventeen cases decided by this court
    and the majority of the cases decided by the Appeals Court that
    address the anti-SLAPP statute in depth have centered on the
    special movant's threshold burden. This appellate jurisprudence
    has split the special movant's threshold burden into three
    parts. First, the special movant must establish that its
    complained of conduct is petitioning activity. See, e.g.,
    Hanover v. New England Regional Council of Carpenters, 
    467 Mass. 587
    , 590-595 (2014); Marabello v. Boston Bark Corp., 
    463 Mass. 394
    , 397-400 (2012); North Am. Expositions Co. Ltd. Partnership
    v. Corcoran, 
    452 Mass. 852
    , 861-862 (2009); Cadle Co. v.
    Schlichtmann, 
    448 Mass. 242
    , 250 (2007); Global NAPs, Inc. v.
    Verizon New England, Inc., 
    63 Mass. App. Ct. 600
    , 606-607
    (2005). Second, the special movant must establish that the
    activity is its own petitioning activity. See, e.g., Cardno
    ChemRisk, LLC, 
    476 Mass. 485
    , 486 (2017); Fustolo v. Hollander,
    
    455 Mass. 861
    , 869 (2010); Kobrin v. Gastfriend, 
    443 Mass. 327
    ,
    330 (2005). Third, the special movant must demonstrate that the
    nonmoving party's claims are solely based on its petitioning
    activity. See, e.g., Matter of the Discipline of Attorney, 
    442 Mass. 660
    , 673-674 (2004); Office One, Inc. v. Lopez, 
    437 Mass. 113
    , 121-123 (2002); Fabre v. Walton, 
    436 Mass. 517
    , 522-523
    (2002); McLarnon v. Jokisch, 
    431 Mass. 343
    , 348 (2000);
    Duracraft Corp. v. Holmes Products Corp., 
    427 Mass. 156
    , 167-168
    (1998).
    Similarly, Appeals Court cases construing the anti-SLAPP
    statute center chiefly on the nonmoving party's threshold
    burden. See Chiulli v. Liberty Mut. Ins., Inc., 
    87 Mass. App. Ct. 229
    , 234 (2015); Keystone Freight Corp. v. Bartlett Consol.,
    Inc., 
    77 Mass. App. Ct. 304
    , 316 (2010); Brice Estates, Inc. v.
    Smith, 
    76 Mass. App. Ct. 394
    , 396-397 (2010); Burley v. Comets
    Community Youth Ctr., Inc., 
    75 Mass. App. Ct. 818
    , 823-824
    (2009); Dickey v. Warren, 
    75 Mass. App. Ct. 585
    , 588-589 (2009),
    cert. denied, 
    560 U.S. 926
     (2010); Ehrlich v. Stern, 
    74 Mass. App. Ct. 531
    , 537-538 (2009); Guiffrida v. High Country
    Investor, Inc., 
    73 Mass. App. Ct. 225
    , 243 (2008); Moriarty v.
    Mayor of Holyoke, 
    71 Mass. App. Ct. 442
    , 447-448 (2008); Fisher
    v. Lint, 
    69 Mass. App. Ct. 360
    , 363-365 (2007); SMS Financial V,
    LLC v. Conti, 
    68 Mass. App. Ct. 738
    , 745-747 (2007); Kalter v.
    23
    Each of the positions advanced by the parties as to what
    solely based on should entail at the threshold burden stage has
    some merit, but our resolution of that issue cannot reach or
    settle the deeper problem that is laid bare in this appeal.
    That problem is whether the plaintiff nurses' defamation claim
    is, in fact, a "SLAPP" suit at all.   Otherwise put, even if it
    were shown that the Boston Globe based portion of the nurses'
    defamation claim arises from and is, in that limited sense,
    solely based on their hospital employer's quite legitimate
    petitioning activity, it nevertheless remains unclear whether
    this qualifies as a disfavored "SLAPP" suit meriting early
    dismissal.   Under current case law, the inquiry ends without
    Wood, 
    67 Mass. App. Ct. 584
    , 586-591 (2006); Global NAPS, Inc.,
    supra at 603-607; Wynne v. Creigle, 
    63 Mass. App. Ct. 246
    , 251-
    255 (2005); Plante v. Wylie, 
    63 Mass. App. Ct. 151
    , 157-161
    (2005); Adams v. Whitman, 
    62 Mass. App. Ct. 850
    , 852-858 (2005);
    MacDonald v. Paton, 
    57 Mass. App. Ct. 290
    , 294-295 (2003);
    Ayasli v. Armstrong, 
    56 Mass. App. Ct. 740
    , 748-749 (2002).
    By contrast, only a handful of cases from this court
    address the nonmoving party's second-stage burden under the
    anti-SLAPP statute in a substantial way. See Van Liew v.
    Stansfield, 
    474 Mass. 31
    , 36-41 (2016); Benoit v. Frederickson,
    
    454 Mass. 148
    , 153-154 (2009); Wenger v. Aceto, 
    451 Mass. 1
    , 6-9
    (2008); Fabre, 436 Mass. at 524-525; Baker v. Parsons, 
    434 Mass. 543
    , 553-554 (2001). Similarly, only a smattering of Appeals
    Court opinions address substantively the nonmoving party's
    burden. See The Gillette Co. v. Provost, 
    91 Mass. App. Ct. 133
    ,
    137-140 (2017); Demoulas Super Mkts. v. Ryan, 
    70 Mass. App. Ct. 259
    , 263-268 (2007); DiPiero v. Burke, 
    70 Mass. App. Ct. 154
    ,
    158-161 (2007); Garabedian v. Westland, 
    59 Mass. App. Ct. 427
    ,
    434 (2003); Donovan v. Gardner, 
    50 Mass. App. Ct. 595
    , 599-601
    (2000); Vittands v. Sudduth, 
    49 Mass. App. Ct. 401
    , 414-415
    (2000).
    24
    permitting confirmation that the fundamental statutory concern
    is satisfied, much like the proverbial unacknowledged elephant
    in the room.   To ensure that only "SLAPP" suits -- those without
    merit primarily brought to chill legitimate petitioning
    activities -- are subject to early dismissal and its attendant
    financial penalties, we conclude that the statutory term "based
    on" must be accorded broader meaning than it has at present.
    We turn first, then, to what the threshold burden demands
    of the special movant seeking early dismissal under the anti-
    SLAPP statute.   In essence, the Duracraft framework imposes the
    threshold burden as an initial screening device, requiring the
    special movant to show in the first instance that the claims
    against it in fact arose only from its own petitioning
    activities.    It stands to reason that, in doing so, the special
    movant must take the adverse complaint as it finds it, and
    cannot fairly be expected to overcome the manner in which a
    nonmoving party has chosen to structure its complaint.    Thus,
    however reasonable it may have been for the nurses to frame
    their defamation claim against the hospital defendants as one
    count including two types of communications, we agree with the
    Appeals Court that, when ascertaining whether petitioning
    activity is the sole basis of a claim, the structure of the
    nonmoving party's complaint ordinarily cannot be dispositive of
    the matter.    See Blanchard, 89 Mass. App. Ct. at 111 n.13.   Were
    25
    it otherwise, nonmoving parties could undercut the anti-SLAPP
    statute and its salutary purpose by combining into a single
    count claims that are based on both petitioning and
    nonpetitioning activities.   Where, as here, the claim structured
    as a single count readily could have been pleaded as separate
    counts, a special movant can meet its threshold burden with
    respect to the portion of that count based on petitioning
    activity.
    That being said, the plaintiff nurses' contrary position as
    to the scope of the threshold burden finds support in Erhlich v.
    Stern, 
    74 Mass. App. Ct. 531
    , 536 (2009), which notes the
    considerable potency of the sweeping early dismissal remedy
    provided by the anti-SLAPP statute.   In an effort to assure that
    this remedy is confined only to suits meriting such harsh
    treatment, the Appeals Court construed the threshold burden
    strictly, stating that "the anti-SLAPP inquiry produces an all
    or nothing result as to each count the complaint contains . . .
    and the statute does not create a process for parsing counts to
    segregate components that can proceed from those that cannot."
    
    Id.
       While, as explained, we depart from the Ehrlich view of the
    threshold burden, we recognize the well-founded concerns that
    underlie it and that prompt us now to revisit the Duracraft
    framework.
    26
    Under current law, there are only two ways for a nonmoving
    party, such as the nurses here, to resist the early dismissal of
    their claim as a "SLAPP" suit.   One way is to argue that the
    special movant has not met its threshold burden.   Failing that,
    the other way is to argue that the special movant's petitioning
    activity was not legitimate but instead a sham, i.e., lacking
    any reasonable basis in fact or law.   Because it is often
    difficult to make the latter showing,20 the dispositive issue
    tends to be whether the special movant's threshold burden has
    been met.   But, as this case illustrates, even where that burden
    has been met and the petitioning activity in question may be
    entirely legitimate, such inquiry is not entirely adequate to
    the task of determining whether the special motion should be
    allowed.
    Particularly in instances where, as here, the classic
    indicia of a "SLAPP" suit, see Duracraft, 427 Mass. at 161-162,
    20
    Under current case law, in order to meet its second-stage
    burden under the anti-SLAPP statute, a nonmoving party must, in
    essence, demonstrate through pleadings and affidavits that there
    is no credible factual or legal basis for the special movant's
    petitioning activities. See Benoit, 454 Mass. at 154 n.7;
    Wenger, 451 Mass. at 7-8. Given the high bar for nonmoving
    parties that this generally represents, it is little wonder that
    the plaintiff nurses focused almost entirely on the hospital
    defendants' purported failure to meet their threshold burden.
    See Blanchard, 89 Mass. App. Ct. at 109 (concluding that
    plaintiff nurses did not attempt to make showing that hospital
    defendants' statements to Boston Globe were "devoid of factual
    or legal support" and thus failed to meet their second-stage
    burden).
    27
    appear to be absent,21 the present framework does not provide
    adequate means to distinguish between meritless claims targeting
    legitimate petitioning activity and meritorious claims with no
    such goal.22   It is only the former, the actual "SLAPP" suit,
    that the Legislature intended to stop early in its tracks.     The
    Legislature did not intend the expedited remedy it provided, the
    special motion to dismiss, to be used instead as a cudgel to
    forestall and chill the legitimate claims -- also petitioning
    activity -- of those who may truly be aggrieved by the sometimes
    collateral damage wrought by another's valid petitioning
    activity.   We are mindful that the threshold burden was itself
    crafted to address this underlying concern and its genesis
    accordingly remains instructive.
    21
    Contrast Cardno ChemRisk, LLC, 476 Mass. at 480-483 &
    n.10, where the plaintiff nonmoving party, an established
    scientific consulting firm, brought defamation claims in two
    States against individual environmental activists of modest
    means, while not having brought such claims against parties of
    apparent financial capacity and public stature who had published
    similar allegedly defamatory statements. Following its receipt
    of discovery from the individual defendants but before
    responding to the defendants' discovery requests, and during the
    pendency of the defendants' ultimately successful appeal from
    the denial of their special motion to dismiss, the plaintiff
    moved voluntarily to dismiss its lawsuit; the motion was denied.
    Id. at 483 n.8.
    22
    The plaintiff nurses, for their part, maintain that they
    supported the goal of the hospital defendants' petitioning,
    which was to preserve the hospital's license to operate the
    unit.
    28
    The threshold burden, not appearing in the anti-SLAPP
    statute itself, was prudently imposed upon special movants as a
    means of bridging the discrepancy between the statute's evident
    purpose and its language and, thereby, of addressing
    constitutional concerns otherwise raised.     Duracraft, 427 Mass.
    at 167-168.   While the Legislature passed the anti-SLAPP statute
    to counteract "meritless" lawsuits brought to chill a party's
    petitioning activity, i.e., "SLAPP" suits, id. at 161, the
    Duracraft court realized that the "statutory language fails to
    track and implement such an objective."     Id. at 166.   See id. at
    163 ("In the statute as enacted, the Legislature . . . did not
    address concerns over its breadth and reach, and ignored its
    potential uses in litigation far different from the typical
    SLAPP suit").
    The statute as written does not focus on ascertaining
    whether the nonmoving party's claim is in fact a "SLAPP" suit.
    Instead, it looks only to whether the special movant's own
    legitimate petitioning activity forms the basis of that claim.
    This leaves open the possibility that a special movant, whose
    legitimate petitioning activity forms the basis of a meritorious
    adverse claim that is not primarily geared toward chilling such
    petitioning, may nonetheless use the special motion to eradicate
    29
    that nonmoving party's adverse claim.23   As has long been
    recognized, this potential infringement of an "adverse party's
    exercise of its right to petition, even when it is not engaged
    in sham petitioning . . . has troubled judges and bedeviled the
    statute's application."   Duracraft, 427 Mass. at 166-167.24
    23
    The Illinois Supreme Court described the problem
    succinctly when addressing Illinois's anti-SLAPP law, which in
    many respects mirrors that of the Commonwealth. The court
    wrote:
    "The sham exception tests the genuineness of the
    defendants' acts; it says nothing about the merits of the
    plaintiff's lawsuit. It is entirely possible that
    defendants could spread malicious lies about an individual
    while in the course of genuinely petitioning the government
    for a favorable result. For instance, in the case at bar,
    plaintiff alleges that defendants defamed him by making
    statements that plaintiff abused children, did not get
    along with colleagues, and performed poorly at his job.
    Assuming these statements constitute actionable defamation,
    it does not follow that defendants were not genuinely
    attempting to achieve a favorable governmental result by
    pressuring the school board into firing the plaintiff. If
    a plaintiff's complaint genuinely seeks redress for damages
    from defamation or other intentional torts and, thus, does
    not constitute a SLAPP, it is irrelevant whether the
    defendants' actions were genuinely aimed at procuring
    favorable government action, result, or outcome" (footnote
    and quotations omitted).
    Sandholm v. Kuecker, 
    2012 IL 111443
    , ¶ 53.
    24
    Both the United States Constitution and the Massachusetts
    Declaration of Rights provide a right to petition that includes
    the right to seek judicial resolution of disputes. Sahli v.
    Bull HN Information Sys., Inc., 
    437 Mass. 696
    , 700-701 (2002)
    (noting "constitutional right to seek judicial resolution of
    disputes under the First Amendment to the United States
    Constitution and art. 11 of the Massachusetts Declaration of
    Rights"). See First Amendment ("Congress shall make no
    law . . . abridging . . . the right of the people . . . to
    30
    To ameliorate this constitutional infirmity and to ensure
    that only "SLAPP" suits are subject to dismissal, the Duracraft
    court imposed upon special movants the burden of showing that
    the claims against them are "solely based on" protected
    petitioning activity.    See Duracraft, 427 Mass. at 165, 167
    ("Because the Legislature intended to immunize parties from
    claims 'based on' their petitioning activities, we adopt a
    construction of 'based on' that would exclude motions brought
    against meritorious claims with a substantial basis other than
    or in addition to the petitioning activities implicated").      The
    goal of this framework was to "distinguish meritless from
    meritorious claims, as was intended by the Legislature."     Id. at
    168.
    While the Duracraft framework limited the reach of the
    statute and mitigated the problem, subsequent experience has
    shown that it did not eliminate it.    The statute continues to
    permit, in certain circumstances, the expedited dismissal of a
    nonmoving party's meritorious claim that does not seek primarily
    to chill protected petitioning activity, i.e., non"SLAPP" suits.
    petition the Government for a redress of grievances."); art. 11
    ("Every subject of the Commonwealth ought to find a certain
    remedy, by having recourse to the laws, for all injuries or
    wrongs which he may receive in his person, property, or
    character"); art. 19 of the Massachusetts Declaration of Rights
    ("The people have a right . . . to request of the legislative
    body, by the way of . . . petitions . . . redress of the wrongs
    done them, and of the grievances they suffer"). See also
    Kobrin, 443 Mass. at 333.
    31
    The reason the statute can still "be misused to allow motions
    for expedited dismissal of nonfrivolous claims in contravention
    of the Legislature's intent," Matter of the Discipline of an
    Attorney, 
    442 Mass. 660
    , 673 (2004), is its exclusive focus on
    the special movant's petitioning activity in determining whether
    the nonmoving party's claim is a "SLAPP" suit.   Without also
    considering the nonmoving party's claim, however, a court cannot
    adequately assess whether it is a meritless "SLAPP" suit aimed
    primarily at chilling a special movant's right to petition or,
    instead, a valid exercise of the nonmoving party's own right to
    petition.
    d.   Augmenting the Duracraft framework.    To ensure that the
    anti-SLAPP statute will "distinguish meritless from meritorious
    claims, as was intended by the Legislature," Duracraft, 427
    Mass. at 168, we once again narrow the problematic sweep of the
    statute by broadening the meaning of the term "based on."     A
    nonmoving party's claim is not subject to dismissal as one
    "based on" a special movant's petitioning activity if, when the
    burden shifts to it, the nonmoving party can establish that its
    suit was not "brought primarily to chill" the special movant's
    legitimate exercise of its right to petition.    See Duracraft,
    427 Mass. at 161, quoting 1994 House Doc. No. 1520.   In other
    words, a claim that is not a "SLAPP" suit will not be dismissed.
    32
    As a practical matter, the expedited special motion to
    dismiss will proceed as follows, still in essentially two
    stages, taking place early in the litigation and with limited
    discovery available only by leave of court.   See G. L. c. 231,
    § 59H.   At the first stage, a special movant must demonstrate
    that the nonmoving party's claims are solely based on its own
    petitioning activities.   This is the familiar Duracraft
    threshold inquiry, which will remain unchanged.   At the second
    stage, if the special movant meets this initial burden, the
    burden will shift, as it does now, to the nonmoving party.      The
    nonmoving party may still prevail, as at present, by
    demonstrating that the special movant's petitioning activities
    upon which the challenged claim is based lack a reasonable basis
    in fact or law, i.e., constitute sham petitioning, and that the
    petitioning activities at issue caused it injury.   G. L. c. 231,
    § 59H.
    If it cannot make this showing, however, the nonmoving
    party may henceforth meet its second-stage burden and defeat the
    special motion to dismiss by demonstrating in the alternative
    that each challenged claim does not give rise to a "SLAPP" suit.
    It may do so by demonstrating that each such claim was not
    primarily brought to chill the special movant's legitimate
    petitioning activities.   To make this showing, the nonmoving
    party must establish, such that the motion judge may conclude
    33
    with fair assurance, that its primary motivating goal in
    bringing its claim, viewed in its entirety, was "not to
    interfere with and burden defendants' . . . petition rights, but
    to seek damages for the personal harm to [it] from [the]
    defendants' alleged . . . [legally transgressive] acts."
    Sandholm v. Kuecker, 
    2012 IL 111443
    , ¶ 57.   The nonmoving party
    must make this showing with respect to each such claim viewed as
    a whole.25
    In applying this standard, the motion judge, in the
    exercise of sound discretion, is to assess the totality of the
    circumstances pertinent to the nonmoving party's asserted
    primary purpose in bringing its claim.   The course and manner of
    25
    At the first stage of the anti-SLAPP inquiry, courts
    assess whether the nonmoving party's claim is solely "based on"
    the special movant's petitioning activity in the sense that the
    nonmoving party's claim itself arises only from and complains
    only of that petitioning activity. See Fabre, 436 Mass. at 524.
    If the special movant meets this threshold burden, and the
    nonmoving party then fails to show that such petitioning
    activity was sham petitioning, the nonmoving party may now
    attempt to establish, under the augmented Duracraft framework,
    that its claim is not "based on" the special movant's legitimate
    petitioning activity because its primary motivating goal in
    bringing the claim was not to chill such petitioning. Because
    at this stage the motion judge is to assess in a holistic
    fashion whether the claim at issue is a "SLAPP" suit, the
    nonmoving party's showing in this regard is as to the entirety
    of its claim. Otherwise put, the plaintiff nurses on remand may
    attempt to demonstrate that their primary motivating goal in
    bringing a purportedly meritorious defamation claim against the
    hospital defendants -- alleging as defamatory both the e-mail
    message to employees and the Boston Globe articles -- was not to
    chill the hospital defendants' legitimate exercise of their
    right to petition government in aid of retaining the hospital's
    licensure of the unit.
    34
    proceedings, the pleadings filed, and affidavits "stating the
    facts upon which the liability or defense is based," G. L.
    c. 231, § 59H, may all be considered in evaluating whether the
    claim is a "SLAPP" suit.   See Duracraft, 427 Mass. at 161-162
    (listing classic indicia of "SLAPP" suits).26   A necessary but
    not sufficient factor in this analysis will be whether the
    nonmoving party's claim at issue is "colorable or . . . worthy
    of being presented to and considered by the court," see L.B. v.
    Chief Justice of Probate & Family Court Dept., 
    474 Mass. 231
    ,
    241 (2016), i.e., whether it "offers some reasonable
    possibility" of a decision in the party's favor.   See
    Commonwealth v. Levin, 
    7 Mass. App. Ct. 501
    , 504 (1979).
    On remand, then, the plaintiff nurses may seek to
    demonstrate that the hospital defendants' petitioning activity,
    i.e., the statements in the Boston Globe article, lacks any
    reasonable basis in fact or law and caused the nurses injury.
    26
    This type of inquiry is not unknown in the anti-SLAPP
    context. In Matter of the Discipline of an Attorney, 
    442 Mass. 660
    , 674 (2004), an attorney facing disciplinary charges
    for allegedly attempting to influence a witness improperly
    responded by filing a special motion to dismiss. Because we
    determined that bar counsel did not have an improper purpose in
    bringing charges against the attorney, we denied the attorney's
    special motion. 
    Id.
     We based our conclusion on two factors:
    (1) bar counsel had "sought to sanction the respondent for
    'conduct that is prejudicial to the administration of justice,'
    an undoubtedly meritorious charge if a witness had been
    influenced by improper means;" and (2) "the less than careful
    means of communication employed by the respondent left his
    conduct at least open to the interpretation urged by bar
    counsel." 
    Id.
    35
    Failing this, under the augmented Duracraft framework, they may
    seek to establish that their defamation claim, viewed as a
    whole, is nonetheless not a "SLAPP" suit.     If the plaintiff
    nurses cannot meet their second-stage burden under the augmented
    framework, the hospital defendants' special motion to dismiss
    shall be allowed as to so much of the defamation claim as is
    based on the Boston Globe articles, and an appropriate award of
    attorney's fees and costs shall be made.
    4.   Conclusion.   The denial of the hospital defendants'
    special motion to dismiss the plaintiffs' defamation claim as to
    Walczak's statements to the Boston Globe is vacated.     In all
    other respects, the order is affirmed.     The matter is remanded
    to the Superior Court for further proceedings consistent with
    this opinion.
    So ordered.