Garcia v. Steele ( 2023 )


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    SJC-13378
    MARIA BLANCA ELENA GARCIA & another1       vs.   SHANITQUA STEELE &
    others.2
    Suffolk.    March 8, 2023.   -    June 27, 2023.
    Present:    Budd, C.J., Gaziano, Lowy, Cypher, Kafker, Wendlandt,
    & Georges, JJ.
    Motor Vehicle, Dealer, Entrustment. Negligence, Motor vehicle,
    Vicarious liability, Entrustment. Contract, Consideration,
    Lease of equipment. Federal Preemption. Statute, Federal
    preemption, Construction. Practice, Civil, Summary
    judgment.
    Civil action commenced in the Superior Court Department on
    July 27, 2018.
    The case was heard by David A. Deakin, J., on motions for
    summary judgment.
    The Supreme Judicial Court on its own initiative
    transferred the case from the Appeals Court.
    Peter Antonelli (Thomas H. Curran also present) for the
    plaintiffs.
    1   José Fafián Seijo.
    2  Kolawole Oke; MBB Auto, LLC, doing business as Mercedes
    Benz of Brooklyn; and MBF Auto, LLC, doing business as Mercedes
    Benz of Caldwell.
    2
    Michael S. Melville for MBB Auto, LLC, & another.
    David M. Lentini, II, for Kolawole Oke.
    WENDLANDT, J.    This case presents the question whether an
    automobile dealership that includes an automotive service center
    and provides a "courtesy" vehicle to its customer while
    conducting repair work on the customer's car is entitled to the
    protection set forth in 
    49 U.S.C. § 30106
     (Graves Amendment).
    The Graves Amendment generally protects rental car companies
    from being held vicariously liable for torts committed by
    customers driving their rental vehicles.   Where a rental car
    company demonstrates that it falls within the scope of the
    Federal statute, including, inter alia, by showing that the
    vehicle at issue was "rent[ed] or lease[d]," the Graves
    Amendment preempts State laws such as G. L. c. 231, § 85A
    (§ 85A), which sets forth a rebuttable presumption that the
    owner of a vehicle is vicariously liable for injuries caused by
    the driver of the vehicle.
    In the present case, a New Jersey-based automobile
    dealership that includes an automotive service center provided a
    courtesy vehicle to a customer while it serviced the customer's
    vehicle.   Contrary to the terms of the courtesy vehicle
    agreements, the customer drove the vehicle beyond the permitted
    radius of travel and into the Commonwealth.   While in Boston, he
    left the vehicle illegally parked with the key in the ignition
    3
    and the engine running as he conducted an errand; his then-wife,
    who did not have a driver's license and was not an authorized
    driver under the courtesy vehicle agreements, remained in the
    vehicle.    When a parking officer required that the vehicle be
    moved, the wife moved into the driver's seat and pushed a
    button.    The vehicle rolled forward through a red light and
    struck one of the plaintiffs, causing serious injuries.
    The plaintiffs brought a negligence claim against, inter
    alia, the automobile dealership.    In opposition to the
    automobile dealership's motion for summary judgment, the
    plaintiffs relied on § 85A, contending that, as the owner of the
    courtesy vehicle, the dealership was presumptively vicariously
    liable for the injuries caused by the customer's wife.
    We conclude that, under the circumstances, the Graves
    Amendment protects the automobile dealership from being held
    vicariously liable for the tortious conduct of the driver of its
    courtesy vehicle.    In particular, the record on summary judgment
    indisputably demonstrates that the dealership provided the
    courtesy vehicle in consideration for the customer's over-all
    service repair business, and thus it "rent[ed]" or "lease[d]"
    the vehicle even though it did not charge the customer for his
    use of the vehicle as a line item separate from the service
    work.   Further concluding that the record is devoid of any basis
    whatsoever for liability against a second dealership defendant
    4
    and that there is a dispute of material fact as to the negligent
    entrustment claim against the customer, we affirm the grant of
    summary judgment in favor of the dealership defendants, vacate
    the grant of summary judgment insofar as it pertains to the
    customer, and remand the matter to the Superior Court for
    further proceedings.
    1.   Background.   a.   Facts.   "The following facts are
    either undisputed 'or viewed in the light most favorable to
    . . . the party against [whom] summary judgment entered.'"      HSBC
    Bank USA, N.A. v. Morris, 
    490 Mass. 322
    , 323 (2022), quoting
    Berry v. Commerce Ins. Co., 
    488 Mass. 633
    , 634 (2021).
    In August 2016, the defendant Kolawole Oke brought his car
    to the defendant MBF Auto, LLC, doing business as Mercedes Benz
    of Caldwell (MBF Auto), in New Jersey to be serviced .     Because
    the service work was expected to require MBF Auto to hold Oke's
    car for more than three hours, MBF Auto provided a courtesy
    vehicle to Oke for his use while his car was being serviced.
    The courtesy vehicle was owned by and registered to MBF Auto,
    one of approximately 125 vehicles in the "loaner car fleet"
    maintained by the dealership.
    Prior to supplying the courtesy vehicle, MBF Auto required
    Oke to provide his driver's license, proof of insurance, and a
    credit card.   Oke also signed a document entitled "loaner car
    authorization form," pursuant to which, inter alia, he
    5
    represented that he had a valid driver's license, he agreed that
    he would return the courtesy vehicle within twenty-four hours of
    notification that repairs had been completed on his car, and he
    acknowledged both that he would be charged a daily fee if he
    failed to return the courtesy vehicle timely and that he would
    be responsible for all third-party claims arising from his use
    of the courtesy vehicle.
    In addition, Oke signed a document entitled "courtesy car
    agreement" on which Oke's driver's license number, his insurance
    carrier and policy number, and the last four digits of his
    credit card number were recorded.    The agreement specified the
    make, model, year, license plate number, and "car number" of the
    courtesy vehicle and set forth a "rate" of "$0.00" per mile for
    the vehicle, with no "net amount due."    The agreement provided
    additional terms of the courtesy vehicle arrangement, including
    that the vehicle was "[l]imited to operation within 100 mile
    radius of Mercedes-Benz of Caldwell[, New Jersey]."    Just above
    Oke's name and signature, in a font that was noticeably larger
    than the other provisions in the agreement, the agreement
    provided:   "UNDERSIGNED CLIENT IS THE ONLY PERSON AUTHORIZED TO
    OPERATE VEHICLE."    This term was boldfaced and in all capital
    letters.    Oke again acknowledged that he would be charged a
    daily rate should he fail to return the courtesy vehicle within
    twenty-four hours of receiving notice that repairs had been
    6
    completed on his own car; and he again agreed "[t]o hold Lessor
    harmless and to assume full responsibility for any loss,
    damage[,] or any claim that may occur, to any person, or
    persons, or any other property, of any kind, through the use by
    any person including the Lessee of the above vehicle while it is
    entrusted to Lessee's use and/or care."   At his deposition, Oke
    testified that he understood that he was the only person
    authorized to operate the courtesy vehicle.3    Oke's then-wife,
    the defendant Shanitqua Steele, was not at MBF Auto and was not
    involved in the courtesy vehicle transaction.
    Despite the terms of these agreements, Oke drove the
    courtesy vehicle to Boston, more than one hundred miles from MBF
    Auto.    While there, Oke drove the vehicle, with Steele as a
    passenger, to visit his lawyer.   He parked the courtesy vehicle
    illegally in a drop-off only zone near a crosswalk; while he
    attended to his errand, Steele, who Oke knew did not have a
    driver's license, remained in the vehicle.     Oke left the key in
    the ignition, the engine running, and the turn signal activated.
    3 In one joint statement of undisputed facts, the plaintiffs
    admit that Steele did not have permission from Oke or MBF Auto
    to drive the courtesy vehicle; however, in a different joint
    statement of undisputed facts, the plaintiffs deny this same
    fact, on the ground that MBF Auto did not read the courtesy
    vehicle agreements aloud to Oke and that Oke left Steele in the
    vehicle with the engine running. We address these arguments
    infra.
    7
    Shortly thereafter, a parking enforcement officer asked
    Steele to move the vehicle.      Steele, who understood that she did
    not have permission to drive the vehicle, nonetheless moved into
    the driver's seat.       She pressed a button ostensibly to
    deactivate the turn signal; instead, the car rolled forward
    through a red traffic light and struck the plaintiff Maria
    Blanca Elena Garcia, who was walking in the crosswalk.         Garcia
    suffered severe injuries.
    b.    Procedural history.    Garcia and her husband, the
    plaintiff José Fafián Seijo, sued MBF Auto, MBB Auto, LLC, doing
    business as Mercedes Benz of Brooklyn (MBB Auto)4 (together with
    MBF Auto, dealership defendants), Oke, and Steele, alleging
    negligence as to Steele and the dealership defendants, negligent
    entrustment as to Oke, and loss of consortium as to all
    defendants.    A Superior Court judge granted summary judgment in
    favor of Oke and the dealership defendants.5         The plaintiffs
    timely appealed, and this court transferred the case sua sponte.
    2.    Discussion.    a.   Standard of review.    "Our review of a
    decision on a motion for summary judgment is de novo."         HSBC
    4 Although the plaintiffs initially contended that MBB Auto
    co-owned the courtesy vehicle, they now admit that MBB Auto was
    neither the owner of the courtesy vehicle nor otherwise involved
    in the courtesy vehicle transaction between MBF Auto and Oke.
    The record being devoid of any basis for MBB Auto's liability,
    we affirm the grant of summary judgment in its favor.
    5   Steele did not seek summary judgment.
    8
    Bank USA, N.A., 490 Mass. at 326, quoting Berry, 488 Mass. at
    636.     Viewing "the evidence in the light most favorable to the
    party against whom summary judgment entered," HSBC Bank USA,
    N.A., supra at 326-327, "[s]ummary judgment is appropriate where
    there is no material issue of fact in dispute and the moving
    party is entitled to judgment as a matter of law."     Id. at 326.
    We also "review questions of statutory interpretation de
    novo."    Conservation Comm'n of Norton v. Pesa, 
    488 Mass. 325
    ,
    331 (2021).    In construing a statute, we "start . . . with the
    language of the statute."    Williams v. Taylor, 
    529 U.S. 420
    , 431
    (2000).    "It is a 'fundamental canon of statutory construction'
    that, 'unless otherwise defined, words will be interpreted as
    taking their ordinary, contemporary, common meaning.'"     Sandifer
    v. United States Steel Corp., 
    571 U.S. 220
    , 227 (2014), quoting
    Perrin v. United States, 
    444 U.S. 37
    , 42 (1979).     We do not
    construe terms in isolation; instead, we consider the specific
    language of a provision in the context of the statute as a
    whole.    See Yates v. United States, 
    574 U.S. 528
    , 537 (2015)
    (ordinary meaning may be different in "the specific context in
    which that language is used, and the broader context of the
    statute as a whole" [citation omitted]).    Where the statutory
    command is straightforward, "there is no reason to resort to
    legislative history."     United States v. Gonzales, 
    520 U.S. 1
    , 6
    (1997).    See Burlington N. R.R. v. Oklahoma Tax Comm'n, 
    481 U.S.
                             9
    454, 461 (1987) ("Legislative history can be a legitimate guide
    to a statutory purpose obscured by ambiguity, but [i]n the
    absence of a clearly expressed legislative intention to the
    contrary, the language of the statute itself must ordinarily be
    regarded as conclusive" [quotations and citations omitted]).
    b.   Vicarious liability and the Graves Amendment.      The
    plaintiffs contend that MBF Auto is vicariously liable for the
    tortious conduct of Steele.    They rely on § 85A, which
    establishes a presumption that evidence that the vehicle was
    registered in the name of the defendant as owner at the time of
    an accident involving the vehicle "shall be prima facie evidence
    that [the vehicle] was then being operated by and under the
    control of a person for whose conduct the defendant was legally
    responsible, and absence of such responsibility shall be an
    affirmative defence."     G. L. c. 231, § 85A.   The plaintiffs
    maintain that § 85A precludes summary judgment because MBF Auto,
    as the registered owner of the courtesy vehicle, was
    presumptively in control of Steele at the time of the accident
    giving rise to the plaintiffs' negligence claim under the theory
    of vicarious liability.
    MBF Auto contends, and the motion judge agreed, that the
    Graves Amendment preempts § 85A and that, under the
    circumstances of the present case, the Graves Amendment
    10
    precludes holding MBF Auto vicariously liable for Steele's
    conduct.   The Graves Amendment provides, in relevant part:
    "An owner of a motor vehicle that rents or leases the
    vehicle to a person (or an affiliate of the owner) shall
    not be liable under the law of any State or political
    subdivision thereof, by reason of being the owner of the
    vehicle (or an affiliate of the owner), for harm to persons
    or property that results or arises out of the use,
    operation, or possession of the vehicle during the period
    of the rental or lease, if -- (1) the owner (or an
    affiliate of the owner) is engaged in the trade or business
    of renting or leasing motor vehicles; and (2) there is no
    negligence or criminal wrongdoing on the part of the owner
    (or an affiliate of the owner)." (Emphases added.)
    
    49 U.S.C. § 30106
    (a).   Where applicable, the Graves Amendment
    expressly preempts State laws, such as § 85A.   See Hillman v.
    Maretta, 
    569 U.S. 483
    , 490 (2013) ("Under the Supremacy Clause,
    Congress has the power to pre-empt [S]tate law expressly").      In
    particular, its protection extends to owners of vehicles that
    rent or lease the vehicle, are in the business or trade of
    renting or leasing vehicles, and are not negligent or criminal
    in connection with the rental or lease.   The plaintiffs maintain
    that the Graves Amendment does not apply to MBF Auto's courtesy
    vehicle program, arguing principally that MBF Auto did not rent
    or lease the vehicle because it provided the vehicle merely as a
    courtesy to Oke, receiving no consideration for doing so.     They
    also maintain that MBF Auto was negligent in its administration
    of its courtesy vehicle program.
    11
    i.   Rent or lease requirement.   To trigger the protection
    afforded to rental car companies pursuant to the Graves
    Amendment, the owner of the car in question, inter alia, must
    have "rent[ed]" or "lease[d]" the car.    
    49 U.S.C. § 30106
    (a).
    In other words, the owner must have received consideration in
    exchange for the car.   See Black's Law Dictionary 909 (8th ed.
    2004) (defining "lease" as "[t]o grant the possession and use of
    [land, buildings, rooms, movable property, etc.] to another in
    return for rent or other consideration" [emphasis added]); 
    id. at 1322
     (defining "rent" as "[c]onsideration paid, usu[ally]
    periodically, for the use or occupancy of property [esp[ecially]
    real property]" [emphasis added]).6    Accord Thayer v. Randy
    Marion Chevrolet Buick Cadillac, LLC, 
    30 F.4th 1290
    , 1293 (11th
    Cir. 2022) (analyzing Graves Amendment and determining that "to
    6 "Dictionaries are useful aids in determining a word's
    ordinary meaning." Penobscot Nation v. Frey, 
    3 F.4th 484
    , 491
    (1st Cir. 2021), cert. denied sub nom. United States v. Frey,
    
    142 S. Ct. 1668 (2022)
    , and cert. denied, 
    142 S. Ct. 1669 (2022)
    , citing Octane Fitness, LLC v. ICON Health & Fitness,
    Inc., 
    572 U.S. 545
    , 553-554 (2014) (interpreting "exceptional"
    based on dictionary definitions), and Kellogg Brown & Root
    Servs., Inc. v. United States ex rel. Carter, 
    575 U.S. 650
    , 662
    (2015) (defining "pending" using dictionary definitions). See
    Yates, 574 U.S. at 537 ("Ordinarily, a word's usage accords with
    its dictionary definition").
    The eighth edition of Black's Law Dictionary, "which was
    current when the Graves Amendment was enacted and for several
    years thereafter, does not define 'rent' as a verb." Thayer v.
    Randy Marion Chevrolet Buick Cadillac, LLC, 
    30 F.4th 1290
    , 1293
    n.3 (11th Cir. 2022).
    12
    rent or lease a vehicle requires an exchange of consideration
    for the use of the vehicle").7
    In the present case, MBF Auto contends that, even though it
    provided Oke with a vehicle as a "courtesy," and thus did not
    charge Oke to use the vehicle, it received consideration for the
    vehicle in the form of acquiring the opportunity to perform the
    repair work on Oke's car.   Specifically, MBF Auto maintains that
    the courtesy vehicle was part of a larger transaction to perform
    repair work on Oke's car even though the courtesy vehicle itself
    was not delineated as a separate line item in the service deal.
    The plaintiffs, by contrast, argue that, because the courtesy
    vehicle was provided to Oke free of any additional charge, MBF
    Auto did not receive consideration and the vehicle thus was not
    "rent[ed]" or "lease[d]" as required by the Graves Amendment.
    Consideration is the inducement to a contract; it can take
    the form of an act, a forbearance, or a return promise bargained
    for and received by a promisor from a promisee.   See Black's Law
    7 The parties do not contend, and we see nothing to suggest,
    that the context of the statute as whole indicates an
    alternative construction of the term "rent" or "lease." See
    
    Pub. L. No. 109-59,
     109th Cong., 1st Sess., Title X, Subtitle B,
    § 10208(a), 
    119 Stat. 1935
     (2005). The Graves Amendment was a
    "Miscellaneous Provision[]" to the "Safe, Accountable, Flexible,
    Efficient Transportation Equity Act: A Legacy for Users," 
    119 Stat. 1144
    , a statute that does not use the terms "rent" or
    "lease" other than according to their ordinary meanings. See,
    e.g., 
    119 Stat. 1765
    . And, because the words of the statute are
    unambiguous, we need not consult its legislative history.
    Gonzales, 
    520 U.S. at 6
    .
    13
    Dictionary, supra at 324 (defining "consideration" as
    "[s]omething [such as an act, a forbearance, or a return
    promise] bargained for and received by a promisor from a
    promisee; that which motivates a person to do something,
    esp[ecially] to engage in a legal act"); Webster's Third New
    International Dictionary 484 (1993) (defining "consideration" as
    "something given as recompense:    as . . . something that is
    legally regarded as the equivalent or return given or suffered
    by one for the act or promise of another:    an act or forbearance
    or the promise of it done or given by one party").
    Consideration need not take the form of a monetary payment.
    See Thayer, 30 F.4th at 1294 ("consideration is broader than
    simply the payment of money").    See also Stanley v. Schwalby,
    
    162 U.S. 255
    , 276 (1896) ("A valuable consideration may be other
    than the actual payment of money, and may consist of acts to be
    done . . .").   It extends to "any act of [one party] from which
    the [other party] . . . derives a benefit or advantage"
    (citation omitted).   Black's Law Dictionary, supra at 324.
    "[C]onsideration in its widest sense is the reason, motive, or
    inducement, by which a man is moved to bind himself by an
    agreement" (citation omitted).    Id.   Accord Huang v. Ma, 
    491 Mass. 235
    , 240 (2023) ("a reciprocal exchange of benefit and
    detriment constitut[es] consideration").
    14
    Here, MBF Auto provided the courtesy vehicle as part of a
    servicing transaction to repair Oke's car; in exchange for the
    opportunity to service Oke's car and to be paid for that repair
    work, MBF Auto offered the repair work itself and the courtesy
    vehicle as further inducement to obtain Oke's business.     See
    Thayer, 30 F.4th at 1294 & n.4 ("[the owner] provides vehicles
    in exchange for the opportunity to service the customer's car"
    and "the provision of a vehicle may serve as an inducement for
    the customer").
    The plaintiffs maintain that the Graves Amendment does not
    apply where, as here, the courtesy vehicle was not billed
    separately from MBF Auto's repair work on Oke's car.     However,
    "the law does not require every term of the contract to have a
    separately stated consideration."     Edwards v. First Am. Corp.,
    
    798 F.3d 1172
    , 1182 (9th Cir. 2015).     Rather, "[a] single
    performance or return promise may . . . furnish consideration
    for any number of promises."   
    Id.,
     quoting Restatement (Second)
    of Contracts § 80 comment a (1981).    See 3 R.A. Lord, Williston
    on Contracts § 7:51 (4th ed. 2008) (stating basic premise that
    one consideration may support several promises).    Indeed, the
    same argument made by the plaintiffs here was squarely rejected
    by the United States Court of Appeals for the Eleventh Circuit,
    which noted that often rental companies provide a vehicle as
    15
    part of a larger package deal and yet they are entitled to the
    protection of the Graves Amendment.     Thayer, 30 F.4th at 1294.8
    The plaintiffs' contention that MBF Auto is not entitled to
    the protection of the Graves Amendment because the courtesy
    vehicle agreements refer to the vehicle as a "loaner" car fares
    no better.9   To the contrary, the labels used by the contracting
    parties are not controlling.     See Thayer, 30 F.4th at 1294
    ("Whatever label [the owner] happened to assign to the vehicle
    here does not control the legal determination of whether the
    Graves Amendment applies.     The substance of the transaction, not
    the label used, controls").     Cf. Lone Star Silicon Innovations
    LLC v. Nanya Tech. Corp., 
    925 F.3d 1225
    , 1229 (Fed. Cir. 2019),
    citing Waterman v. Mackenzie, 
    138 U.S. 252
    , 256 (1891) (legal
    effect of agreement "depends on the substance of what was
    8 To the extent the plaintiffs argue that MBF did not "rent"
    the courtesy vehicle because Oke was charged a one-time fee for
    the service work and thus was not charged periodically as rent
    usually is, see Black's Law Dictionary, supra at 1322, we
    disagree. It is indisputable that the Graves Amendment protects
    traditional rental car companies, yet "most rental cars are
    rented for a one-time payment, meaning that fact cannot preclude
    application of the Graves Amendment." Thayer, 30 F.4th at 1294.
    9 The term "loan" means "[t]o lend, esp[ecially] money,"
    Black's Law Dictionary, supra at 955, and "lend" means "[t]o
    allow the temporary use of (something), sometimes in exchange
    for compensation, on condition that the thing or its equivalent
    be returned," id. at 921. The plaintiffs assert that because
    the courtesy vehicle was a "loaner," it could not also have been
    rented or leased. As is clear from their definitions, however,
    the terms are not mutually exclusive.
    16
    granted rather than formalities or magic words").   As discussed
    supra, looking at the substance of the transaction between MBF
    Auto and Oke, the courtesy vehicle meets the ordinary meaning of
    "rent[]" or "lease[]" because it was provided to Oke in exchange
    for consideration -- namely, the opportunity to service Oke's
    car.10
    ii.   Business of renting or leasing vehicles requirement.
    To qualify for the protection of the Graves Amendment, MBF Auto
    must be in "the trade or business of renting or leasing motor
    10The plaintiffs, citing Zizersky v. Life Quality Motor
    Sales, Inc., 
    21 Misc. 3d 871
     (N.Y. Sup. Ct. 2008), contend
    perfunctorily that extending the Graves Amendment to owners of
    courtesy vehicles like the one at issue in the present case
    raises concerns under the commerce clause of the United States
    Constitution. See art. 1, § 8, cl. 3, of the United States
    Constitution. See also Zizersky, 
    supra at 880
     (including
    "loaner" vehicles would "raise a question about the
    constitutionality of the [Graves] Amendment" because "[n]othing
    has been proffered on this motion to suggest that a 'loaner'
    vehicle, even if connected to the purchase or lease of another
    vehicle, has any effect whatsoever on the market for leased or
    rented vehicles"). The argument runs contrary to the near
    unanimous holdings of Federal courts that have considered
    similar challenges. See Rodriguez v. Testa, 
    296 Conn. 1
    , 22
    (2010) (collecting cases and concluding that "all but one
    district court have found [the Graves Amendment] to be a proper
    exercise of the commerce power"). Indeed, it is beyond question
    that Congress may protect and regulate "the instrumentalities of
    interstate commerce," United States v. Lopez, 
    514 U.S. 549
    , 558
    (1995), and "those activities having a substantial relation to
    interstate commerce," 
    id. at 558-559
    . The regulation of rentals
    of courtesy vehicles falls within this power. In fact, here,
    the MBF Auto courtesy car agreement limited Oke to driving the
    vehicle within one hundred miles of Caldwell, New Jersey, a
    radius that includes multiple other States. And, in
    contravention of this limitation, Oke drove the courtesy vehicle
    into Massachusetts.
    17
    vehicles."   
    49 U.S.C. § 30106
    (a)(1).    The record on summary
    judgment indisputably shows that it was.     Specifically, MBF Auto
    maintained approximately 125 vehicles in its "loaner car fleet."
    Since 2014, MBF Auto has "regularly provide[d] loaner vehicles
    to customers as a courtesy when a customer's car is being
    serviced for more than three hours."    At any given time,
    approximately ninety to ninety-five percent of those vehicles
    are with customers, and in the month of August 2016, when the
    accident at issue occurred, MBF Auto provided courtesy vehicles
    to its customers 886 times.11
    iii.    Negligence.   In addition to the aforementioned
    requirements, an owner who rents or leases a vehicle is
    protected from being held vicariously liable only if there was
    "no negligence or criminal wrongdoing on the part of the owner."
    
    49 U.S.C. § 30106
    (a)(2).12    "To prevail on a negligence claim, a
    plaintiff must prove that the defendant owed the plaintiff a
    duty of reasonable care, that the defendant breached this duty,
    11The plaintiffs did not contest before the motion judge
    that MBF Auto was in the business of renting or leasing
    vehicles; the argument is thus waived. See Boss v. Leverett,
    
    484 Mass. 553
    , 563 (2020) ("issues not raised below cannot be
    argued for the first time on appeal"). Even on appeal, the
    plaintiffs mention the issue only briefly and make no argument
    separate from their challenge that the courtesy vehicle was not
    "rented" or "leased."
    12The plaintiffs do not argue MBF Auto engaged in any
    criminal wrongdoing.
    18
    that damage resulted, and that there was a causal relation
    between the breach of the duty and the damage."    Jupin v. Kask,
    
    447 Mass. 141
    , 146 (2006).    Although "[w]e generally consider
    the latter three questions . . . to be the special province of
    the jury," 
    id.,
     summary judgment may enter where a plaintiff
    fails to raise a genuine dispute of material fact.    See, e.g.,
    Global NAPs, Inc. v. Awiszus, 
    457 Mass. 489
    , 500 (2010) ("The
    issue whether an attorney's negligence was a proximate cause of
    a client's loss may be resolved at the summary judgment stage").
    See also Patterson v. Christ Church in the City of Boston, 
    85 Mass. App. Ct. 157
    , 159 (2014) ("Negligence cases are not
    frequently resolved by summary judgment, but a judge may decide
    the issue as [a] matter of law when no rational view of the
    evidence permits a finding of negligence" [quotation and
    citation omitted]).
    The plaintiffs contend that MBF Auto owed a duty of care to
    third parties, like the plaintiffs, to reasonably administer and
    supervise its courtesy vehicle program, and that its failure to
    do so caused them harm.   The plaintiffs maintain that MBF
    committed a breach of its duty in several ways, the first of
    which was by failing to take additional steps to verify that
    Oke's driver's license was valid beyond accepting his
    representation that it was.   Regardless of whether MBF Auto
    should or could verify the validity of Oke's driver's license,
    19
    no rational view of the record supports a finding that the
    failure to verify Oke's driver's license caused Steele to drive
    the courtesy vehicle, resulting in the plaintiffs' injuries.13
    Next, the plaintiffs maintain that MBF Auto committed a
    breach of its duty of care in its administration and supervision
    of the courtesy car program by failing to train its employees to
    instruct Oke orally on the restrictions placed on his use of the
    vehicle –- namely, that he could only use the vehicle within a
    one hundred-mile radius of the dealership and that he was the
    only authorized driver.   These restrictions, however, were set
    forth in writing in the courtesy vehicle agreements, which Oke
    signed.   Most pertinent to the accident -- which occurred while
    Steele was driving the courtesy vehicle -- one of the agreements
    set forth in large, boldfaced, capital letters, right above the
    signature line:   "UNDERSIGNED CLIENT IS THE ONLY PERSON
    AUTHORIZED TO OPERATE VEHICLE."   Moreover, Oke knew at the time
    he signed the courtesy vehicle agreements that he was the only
    person authorized to operate the courtesy vehicle.   Thus, no
    jury could reasonably conclude that MBF Auto's alleged failure
    to train its employees to orally explain the provisions of the
    written contract to Oke caused the accident.   The plaintiffs
    have not raised a genuine dispute of material fact that MBF Auto
    13Oke represented that he had a valid driver's license, and
    nothing in the record contradicts that, in fact, he did.
    20
    negligently caused the accident and thus was not protected by
    the Graves Amendment;14 accordingly, MBF Auto is entitled to
    summary judgment.15
    c.   Negligent entrustment.   We turn next to the plaintiffs'
    claim of negligent entrustment against Oke.    "In order to
    prevail on a claim of negligent entrustment of an automobile, it
    is necessary for the plaintiff to show, among other things, that
    the defendant owned or controlled the motor vehicle concerned,
    and that the defendant gave the driver permission to operate the
    vehicle" (quotation and citation omitted).16   Alioto v. Marnell,
    
    402 Mass. 36
    , 40 (1988).17   We have described the requisite
    "permission" as "knowingly allowing an incompetent operator to
    drive the defendant's vehicle" (citation omitted).    Barnstable
    14For at least these same reasons, the plaintiffs' claim
    that MBF Auto is directly liable (as opposed to vicariously
    liable) for its negligence in the administration of its courtesy
    vehicle program also fails.
    15In light of the foregoing, plaintiffs' loss of consortium
    claim as it pertains to the dealership defendants also fails.
    See Sena v. Commonwealth, 
    417 Mass. 250
    , 264 (1994) ("a claim
    for loss of consortium requires proof of a tortious act that
    caused the claimant's spouse personal injury").
    16It is undisputed that Oke controlled the courtesy
    vehicle.
    17A claim of negligent entrustment also requires "proof of
    the driver's incompetence, and proof of the defendant owner's
    knowledge of that incompetence." Leone v. Doran, 
    363 Mass. 1
    ,
    11, vacated in part on other grounds, 
    363 Mass. 886
     (1973).
    Here, it is not disputed that Oke knew that Steele lacked a
    driver's license.
    21
    County Mut. Fire Ins. Co. v. Lally, 
    374 Mass. 602
    , 605 (1978).
    The record shows that Oke left the courtesy vehicle running with
    the key in the ignition while it was illegally parked; he
    attended to his errand while Steele remained in the vehicle.
    This conduct, a rational finder of fact could reasonably
    conclude, constituted implicit permission or knowing consent for
    Steele to move the illegally parked vehicle if needed.18    See,
    e.g., Watson v. Salvoni, 
    27 Mass. App. Ct. 735
    , 737 (1989) (in
    connection with claim for negligent entrustment, examining
    whether parents gave "implied" permission for son to drive moped
    through prior conduct).   See generally A.L. Cohen, Cause of
    Action for Negligent Entrustment of Motor Vehicle, 23 Cause of
    Action 2d 265 § 10 (2003 & May 2023 update) ("If the owner knew,
    or had reasonable cause to know, that his or her actions or
    omissions would place the operation of a motor vehicle in the
    care of a person unfit to handle that responsibility, the test
    for permissive use is satisfied").19
    18Oke's reliance on cases concerning stolen vehicles is
    inapt where, as here, the vehicle was not stolen; moreover, "the
    reasoning of cases involving keys negligently left in ignitions
    is no longer persuasive." Poskus v. Lombardo's of Randolph,
    Inc., 
    423 Mass. 637
    , 640 (1996). See R.L. Currie Corp. v. East
    Coast Sand & Gravel, Inc., 
    93 Mass. App. Ct. 782
    , 785 & n.5
    (2018) (collecting cases).
    19Cf. Drescher v. Travelers Ins. Co., 
    359 Mass. 458
    , 460-
    461 (1971) (operation of vehicle was "impliedly sanctioned" by
    owner); Dufour v. Arruda, 
    299 Mass. 46
    , 47-48 (1937) (operation
    of vehicle was with "implied consent" of owner). Other
    22
    3.   Conclusion.   The grant of summary judgment in favor of
    MBF Auto and MBB Auto, see note 4, supra, is affirmed.   The
    grant of summary judgment in favor of Oke is reversed, and the
    case is remanded for further proceedings.
    So ordered.
    jurisdictions have concluded that the permission element of a
    claim for negligent entrustment includes implied permission or
    knowledge. See, e.g., Morin v. Moore, 
    309 F.3d 316
    , 327 (5th
    Cir. 2002) ("for purposes of a negligent entrustment claim,
    permission may be express or implied"); Armenta v. A.S. Horner,
    Inc., 
    2015-NMCA-092
    , ¶ 22, quoting Allstate Ins. Co. v. Jensen,
    1990–NMSC–009, ¶ 8 n.3 ("Implied permission to use a motor
    vehicle can be inferred from a course of conduct or relationship
    between the parties, or other facts and circumstances signifying
    the assent of the owner"); Kingrey v. Hill, 
    245 Va. 76
    , 78
    (1993) ("In considering negligent entrustment of automobiles, we
    have required express permission, evidence of a pattern of
    conduct supporting implied permission, or evidence of knowledge
    that an automobile would be used notwithstanding explicit
    instructions to the contrary" [emphasis added]).