Conway v. CLC Bio, LLC , 87 Mass. App. Ct. 503 ( 2015 )


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    14-P-350                                                Appeals Court
    DANIEL CONWAY     vs.   CLC BIO, LLC.
    No. 14-P-350.
    Middlesex.        December 10, 2014. - June 12, 2015.
    Present:    Kantrowitz, Green, & Sullivan, JJ.
    Arbitration, Judicial review, Award, Authority of
    arbitrator. Massachusetts Wage Act.
    Civil action commenced in the Superior Court Department on
    February 17, 2012.
    A motion to vacate an arbitration award was heard
    by Douglas H. Wilkins, J., and judgment was entered by him.
    David B. Summer for the plaintiff.
    Michelle Y. Bush for the defendant.
    SULLIVAN, J.     The plaintiff, Daniel Conway (Conway),
    appeals from the denial of his motion to vacate an arbitration
    award, see G. L. c. 251, § 12, concerning a claim for unpaid
    wages under The Wage Act.     See G. L. c. 149, §§ 148, 150 as
    amended by St. 2009.     We affirm, and in so doing, reiterate the
    2
    standard of review applicable to complaints to vacate a
    commercial arbitration award.
    Background.    To place our discussion in context, we set
    forth the facts found by and rationale of the arbitrator.
    Conway was employed by the defendant, CLC Bio, LLC (CLC), a
    bioinformatics company, from October, 2007, until his
    termination in January, 2012.    Conway's employment at CLC was
    governed by an employment contract that provided for his base
    salary and potential bonus payments or commissions. 1   The
    contract also contained an arbitration clause that mandated
    arbitration of "any dispute or controversy arising out of or
    relating in any way to [Conway's] employment with and/ or
    termination from [CLC]." 2
    1
    The commissions clause provided that "[CLC] shall pay
    [Conway] a commission as set forth in Appendix A, which is
    attached hereto and hereby incorporated by reference.
    [Conway's] commission shall be deemed to have been earned by
    [him] and owing by [CLC] when the invoice applicable to the
    specific products and services sold has been paid in full by the
    customer."
    2
    The arbitration clause of Conway's contract provided in
    part:
    "The Employee agrees that any dispute or controversy
    arising out of or relating in any way to the Employee's
    employment with and/ or termination from the Company
    (including, but not limited to, all claims, demands or
    actions under any federal, state or local statute or
    regulation regarding employment discrimination, and/or all
    claims, demands or actions concerning the interpretation,
    construction, performance or breach of this Agreement)
    shall be settled by arbitration held in Boston,
    3
    Conway's employment at CLC was terminated on January 12,
    2012.    On January 18, 2012, CLC sent Conway a letter offering to
    pay severance and outstanding bonus payments to Conway in
    exchange for a release of claims.    Conway failed to respond, but
    CLC tendered $30,325 in bonus payments to Conway on March 1,
    2012, payments which included a $10,990 Individual Sales Bonus
    (ISB).    In the interim, on February 17, 2012, Conway filed a
    complaint against CLC in a Superior Court, alleging breach of
    contract, breach of the covenant of good faith and fair dealing,
    and violations of the Wage Act stemming from claims for
    severance pay, unpaid vacation time, and future and late-paid
    commissions.    CLC moved to stay the proceedings and compel
    arbitration pursuant to the arbitration provision in Conway's
    employment contract.    See G. L. c. 251, § 1, as appearing in St.
    1991, c. 398, § 96.    The motion judge granted CLC's motion and
    the parties proceeded to arbitration.
    In arbitration Conway claimed, among other things, that CLC
    violated the Wage Act by failing to effectuate payment of the
    ISB on the date of his termination.    See G. L. c. 149, § 148.
    The arbitrator found that the ISB, despite being called a
    Massachusetts, in accordance with the Rules of the American
    Arbitration Association, before an arbitrator who shall
    have experience in the area of the matter in dispute. Each
    party shall bear its own costs and attorneys' fees in
    connection with any arbitration pursuant to this
    paragraph."
    4
    "bonus," was in fact a commission subject to the protections of
    the Wage Act.   She concluded, however, that the ISB did not
    become "definitely determined" and "due and payable", see G. L.
    c. 149, § 149, until the end of February, 2012, rather than the
    date of Conway's termination, because the employment contract
    provided that ISB commissions were to be paid to employees only
    when the corresponding sales were paid in full by the customers. 3
    The arbitrator found that CLC would have tendered the ISB
    payment well before the end of February, 2012, if Conway had not
    failed to respond to CLC's January 18, 2012, offer letter before
    initiating formal litigation.   The arbitrator concluded that the
    delay in payment of the ISB until March 1, 2012, was not wholly
    attributable to CLC and was, therefore, not a violation of the
    Wage Act.
    Conway subsequently filed a motion to vacate the
    arbitrator's award in the Superior Court, disputing only the
    arbitrator's determination regarding the ISB.   Conway contended
    that the arbitrator exceeded her authority in failing to find a
    violation of the Wage Act, and that the arbitrator's conclusion
    to the contrary was not in accordance with the law.   A judge of
    3
    The statute provides in relevant part: "[t]his section
    shall apply . . . to the payment of commissions when the amount
    of such commission less allowable or authorized deductions, has
    become definitely determined and has become due and payable to
    said employee, and commissions so determined and due such
    employees shall be subject to the provisions of Section one
    hundred and fifty." G. L. c. 149, § 148.
    5
    the Superior Court confirmed the arbitration award, and
    dismissed Conway's complaint with prejudice.
    Discussion.    There is a "strong public policy" favoring
    arbitration of commercial disputes.    Connecticut Valley Sanitary
    Waste Disposal, Inc. v. Zielinski, 
    436 Mass. 263
    , 267 (2002)
    (citation omitted).   Commercial arbitration awards, such as the
    one at issue here, are subject to a narrow scope of judicial
    review.    See G. L. c. 251, § 12; Superadio L.P. v. Winstar Radio
    Prods., LLC, 
    446 Mass. 330
    , 333 (2006).
    Absent fraud, corruption, or other undue means in the
    procurement of the agreement to arbitrate or a showing that the
    award is otherwise void or voidable, an arbitrator's award is
    binding.   
    Id. at 336-337.
      McInnes v. LPL Financial, LLC, 
    466 Mass. 256
    , 262-263 (2013).    An arbitrator's findings of fact and
    conclusions of law are binding even if erroneous.    Boston Water
    Power Co. v. Gray, 
    6 Met. 131
    , 181 (1843).    Jones v. Boston Mill
    Corp., 
    6 Pick. 148
    , 156 (1828).    Trustees of the Boston & Me.
    Corp. v. Massachusetts Bay Transp. Authy., 
    363 Mass. 386
    , 390
    (1973).    Dane v. Aetna Cas. & Sur. Co., 
    369 Mass. 966
    , 967
    (1976) (Dane).   However, an arbitrator's award may be vacated if
    the arbitrator exceeded her authority.    See G. L. c. 251,
    § 12(a)(3); Superadio L.P., supra at 334.
    Conway's assertion that the arbitrator exceeded her
    authority is misdirected.    An arbitrator exceeds her authority
    6
    if she awards relief beyond the scope of the arbitration
    agreement, beyond that to which the parties bound themselves, or
    enters an award prohibited by law.     
    Superadio, supra
    .   "The fact
    that an arbitrator [may have] committed an error of law does not
    alone mean that [s]he has exceeded [her] authority."       City of
    Boston v. Professional Staff Assn., 
    61 Mass. App. Ct. 105
    , 112
    (2004) (quotation omitted).     Conway's employment contract
    expressly provided the arbitrator with the authority to
    arbitrate any "dispute or controversy arising out of or relating
    in any way to the Employee's employment with and/ or termination
    from the Company."   See n.2.    This arbitration clause, which
    expressly referenced statutory claims, is sufficiently broad to
    encompass both contractual and statutory claims.     See Joulé,
    Inc. v. Simmons, 
    459 Mass. 88
    (2011); Dixon v. Perry & Slesnick,
    P.C., 
    75 Mass. App. Ct. 271
    , 278 (2009); Gilmer
    v. Interstate/Johnson Lane Corp., 
    500 U.S. 20
    (1991) (Gilmer). 4,5
    4
    Gilmer was decided under the provisions of the Federal
    Arbitration Act, (FAA) 9 U.S.C. § 1, et seq. (2006) (FAA), which
    governs agreements to arbitrate in interstate commerce, and
    supersedes State law to the contrary. See infra.
    5
    Agreements to arbitrate implicate a number of State and
    Federal statutes in addition to the FAA. Enforcement of
    arbitration awards arising under private sector collective
    bargaining agreements involving companies in interstate commerce
    are governed by § 301 of the National Labor Relations Act, as
    amended, 29 U.S.C. § 185 (1952) (NLRA). The State court has
    concurrent jurisdiction to enforce awards governed by § 301 of
    the NLRA. Morceau v. Gould-National Batteries, Inc., 
    344 Mass. 120
    , 123-124 (1962), citing Charles Dowd Box Co., Inc. v.
    7
    Contrast Warfield v. Beth Israel Deaconess Med. Ctr., Inc., 
    454 Mass. 390
    (2009).    Conway's "only contention that the arbitrator
    exceeded his power is in substance a claim that the arbitrator
    committed an error of law," and is not subject to judicial
    review.    
    Dane, supra
    . 6
    Conway relies on cases decided under the statutory
    arbitration provisions of the Education Reform Act of 1993,
    G. L. c. 71, § 42 (Reform Act), in support of his contention
    that the court is nonetheless authorized to review the award for
    errors of law based on a violation of statute.    Arbitration
    cases arising under § 42 of the Reform Act involving terminated
    teachers with professional teacher status are inapposite in this
    respect.    Arbitration of these cases under § 42 of the Reform
    Act is a creature of statute.    In these cases, both the scope of
    Courtney, 
    368 U.S. 502
    (1962) (affirming Courtney v. Charles
    Dowd Box Co., Inc., 
    341 Mass. 337
    [1960]). G. L. c. 150C is the
    State statute which also governs the enforceability of both
    public and private sector collectively bargained agreements to
    arbitrate, except as otherwise provided by the Education Reform
    Act of 1993, G. L. c. 71, § 42. The statute at issue here,
    G. L. c. 251, § 1, as appearing in St. 1991, c. 398, § 96,
    governs other agreements to arbitrate in the Commonwealth.
    6
    The same rule applies to review of arbitration awards
    under public sector collective bargaining agreements (other than
    those governed by the statutory arbitration provisions Education
    Reform Act of 1993, G. L. c. 71, § 42, see infra,) and private
    sector collective bargaining agreements. See Lynn v. Thompson,
    
    435 Mass. 54
    , 61-62 (2001), cert. denied, 
    534 U.S. 1131
    (2002)
    (interpreting G. L. c. 150C, § 11); United States of America v.
    Enterprise Wheel and Car Corp., 
    363 U.S. 593
    (1960); Greene v.
    Mari & Sons Flooring Co., Inc., 
    362 Mass. 560
    , 563 (1972)
    (interpreting 29 U.S.C. § 301, and G. L. c. 150C, respectively).
    8
    statutory arbitration and the arbitrator's authority are
    delimited by the Reform Act.   As the Supreme Judicial Court has
    recently explained, "judicial review of an arbitrator's
    interpretation of [an] authorizing statute . . . is 'broader and
    less deferential' than in cases of judicial review of an
    arbitrator's decision arising from an interpretation of a
    private agreement."   School Comm. of Lexington v. Zagaeski, 
    469 Mass. 104
    , 112 (2014), quoting from Atwater v. Commissioner of
    Educ., 
    460 Mass. 844
    , 856-857 (2011).   In the case of statutory
    arbitration under § 42 of the Reform Act, where the source and
    scope of an arbitrator's authority is defined by statute, a
    court is "better position[ed]" to interpret the scope of the
    arbitrator's authority granted by the authorizing statute and is
    thus empowered to vacate an arbitration award if the arbitrator
    has exceeded his statutory authority.   School Dist. of Beverly
    v. Geller, 
    435 Mass. 223
    , 229-230 (2001) (Cordy, J., concurring)
    (Geller). 7
    By contrast, in cases where the source and scope of the
    arbitrator's authority emanate from a commercial agreement to
    7
    In other respects, the standard of review of arbitration
    awards under the Reform Act is the same. That is, absent a
    showing that the arbitrator exceeded her authority, "a reviewing
    court is 'strictly bound by the arbitrator's factual findings
    and conclusions of law, even if they are in error.'" School
    Comm. of Marshfield v. Marshfield Educ. Assoc., 84 Mass. App.
    Ct. 743, 752 (2014), quoting from School Comm. of Lowell v.
    Robishaw, 
    456 Mass. 653
    , 660 (2010) (citations omitted).
    9
    arbitrate claims, including statutory claims, the arbitrator is
    fully "empowered to interpret the underlying contract and the
    extent of [her] powers thereunder."   Geller, supra at 229
    (Cordy, J., concurring).   Judicial review is therefore highly
    limited.   Review for error of law or fact is precluded, unless
    the arbitrator has otherwise exceeded her authority by exceeding
    the scope of the agreement to arbitrate, or issuing an award
    which violates public policy.   See 
    Superadio, 446 Mass. at 330
    ,
    334; School Comm. of Lexington v. Zagaeski, supra at 112.
    Conway contends that this result is contrary to public
    policy to the extent that it consigns the enforcement of
    statutes (like the Wage Act) which are meant to benefit the
    public as a whole, to private, unreported, unreviewable,
    standardless adjudication.   We are foreclosed from considering
    this contention, which has been rejected in a series of cases
    beginning with 
    Gilmer, supra
    , and culminating most recently
    in American Exp. Co. v. Italian Colors Rest., 
    133 S. Ct. 2304
    (2013) (Amex), enforcing private agreements to arbitrate.
    See Feeney v. Dell, Inc., 
    466 Mass. 1001
    (2013); McInnes v. LPL
    Financial, LLC, 
    466 Mass. 256
    , 261-263 (2013).   A private
    agreement to arbitrate in a contract in interstate commerce is
    governed by the Federal Arbitration Act, (FAA) 9 U.S.C. § 1 et
    seq. (2006) (FAA), which supersedes State law that conflicts
    with its terms.   McInnes, supra at 264.   Preston v. Ferrer, 552
    
    10 U.S. 346
    (2008).    "In all relevant respects, the language of the
    FAA and [G. L. c. 251. § § 2 & 12] providing for enforcement of
    arbitration provisions are similar, and we have interpreted the
    cognate provisions in the same manner."     Warfield, supra at 394.
    Under the FAA, absent a question of arbitrability,
    countervailing Congressional command, or cognizable challenge to
    the validity of the agreement to arbitrate, an agreement to
    arbitrate statutory claims must be enforced.     9 U.S.C. §§ 2, 10
    & 11.    
    Amex, supra
    .   
    Gilmer, supra
    .   Any attempt to refashion
    our State law to permit de novo review of commercial arbitration
    awards involving statutory claims would run afoul of the FAA,
    which also prohibits review of an arbitrator's findings of fact
    and rulings of law, so long the arbitrator does not otherwise
    exceed her authority. 8   See 9 U.S.C. § 10(a)(4); Hall St. Assocs.
    LLC v. Mattel, Inc., 
    552 U.S. 576
    (2008); Oxford Health Plans
    LLC v. Sutter, 
    133 S. Ct. 2064
    , 2070 (2013).     See also Wilko
    v. Swan, 
    346 U.S. 427
    (1953), abrogated on other grounds
    8
    Other grounds for vacating an award under the FAA include
    corruption, fraud, undue means, or misconduct. 9 U.S.C.
    § 10(a). Similar grounds are set forth in G. L. c. 251, § 12.
    We need not address whether "manifest disregard" for the law
    remains a non-statutory grounds for vacatur under the FAA, see
    Citigroup Global Mkts., Inc. v. Bacon, 
    562 F.3d 349
    (5th Cir.
    2009) (and cases cited), discussing Hall St. Assocs., LLC v.
    Mattel, Inc., 
    128 S. Ct. 1396
    (2008), since the claims made here
    do not rise to the level of "manifest disregard," however that
    term has been defined.
    11
    by Rodriguez de Quijas v. Shearson/Am. Exp., Inc., 
    490 U.S. 477
    (1989).
    The judgment confirming the arbitration award and
    dismissing the complaint is affirmed.
    So ordered.