Karaa v. Kuk Yim ( 2014 )


Menu:
  • NOTICE: All slip opinions and orders are subject to formal
    revision and are superseded by the advance sheets and bound
    volumes of the Official Reports. If you find a typographical
    error or other formal error, please notify the Reporter of
    Decisions, Supreme Judicial Court, John Adams Courthouse, 1
    Pemberton Square, Suite 2500, Boston, MA, 02108-1750; (617) 557-
    1030; SJCReporter@sjc.state.ma.us
    14-P-17                                                Appeals Court
    SHOREH KARAA & another1    vs.   KUK YIM & others.2
    No. 14-P-17.
    Middlesex.       October 8, 2014. - December 5, 2014.
    Present:     Kafker, Trainor, & Milkey, JJ.
    Real Property, Lease. Contract, Performance and breach.
    Landlord and Tenant, Termination of lessee's obligation,
    Rent, Security deposit, Consumer protection. Damages,
    Mitigation, Attorney's fees. Consumer Protection Act,
    Landlord and tenant, Trade or commerce.
    Civil action commenced in the Superior Court Department on
    September 30, 2011.
    The case was heard by Kathe M. Tuttman, J.
    Edward A. Broderick for the plaintiffs.
    Wei Jia, for the defendants, submitted a brief.
    KAFKER, J.       The primary issue presented in this landlord-
    tenant case is the proper application of the security deposit
    1
    Fadi Karaa.
    2
    China Real Estate Development Investment & Trust Fund
    Corporation and Chiung Fong.
    2
    provisions in G. L. c. 186, § 15B.    The residential property was
    owned by Shoreh Karaa and Fadi Karaa (collectively, the Karaas),
    and rented by China Real Estate Development Investment & Trust
    Fund Corporation (CREDIT), Kuk Yim, and Chiung Fong
    (collectively, the tenants).    After a bench trial, the Superior
    Court judge found that the tenants had breached their lease with
    the Karaas, and that the tenants' obligations under the lease
    were not excused under the doctrine of frustration of purpose.
    The judge also found that the Karaas were not liable for alleged
    violations of G. L. c. 186, § 15B, stemming from their
    mishandling of the tenants' security deposit.     The judge further
    determined that the Karaas had not committed fraud or breached
    the covenant of quiet enjoyment, that they properly had
    mitigated their damages, and that they were not liable for
    alleged violations of G. L. c. 93A.    The trial judge did find,
    however, that the Karaas were liable under G. L. c. 186,
    § 15B(2)(a), for their failure to pay interest on the tenants'
    last month's rent.    On appeal, the tenants take issue with the
    trial judge's holdings in favor of the Karaas.     We affirm.
    Background.      In March, 2010, the Karaas placed their home
    located at 83 Spring Valley Road in Belmont (property) up for
    rent at $4,500 per month through listings on the Internet site
    "Craigslist" and with a real estate agent.     On May 10, 2010, the
    tenants and the Karaas entered into a written lease agreement
    3
    for the property at a reduced rent of $4,300 per month, with a
    starting date of June 16, 2010.   The lease was for one year and
    fifteen days.   The lessees initially listed on the lease were
    CREDIT and Yim, as the lease was signed by Yim both in her
    personal capacity and in her capacity as chief financial officer
    for CREDIT.   Subsequently, a new cover page to the lease was
    substituted, listing Yim and Fong as lessees.   This change was
    made to allow their children to attend school in Belmont.
    At the time Yim signed the lease, the tenants gave the
    Karaas a check for $8,600, which included $4,300 for a security
    deposit and $4,300 for the last month's rent.   Shoreh3 requested
    a tax identification or Social Security number so that she could
    open an escrow account to deposit the funds, and the tenants
    responded that they would provide the number at a later date.
    Shoreh deposited the check into her own interest-bearing account
    the same day the lease was signed.   Over the course of the
    tenancy, the tenants never provided the Karaas a tax
    identification or Social Security number.   Though the Karaas
    previously had leased other properties and knew that they were
    required to segregate the security deposit from their personal
    account and to provide the tenants with a receipt in compliance
    with G. L. c. 186, § 15B, they did not do so.
    3
    We use the first names of the Karaas, where applicable, to
    avoid confusion.
    4
    In August of 2010, Fong and Yim, and their children,
    traveled to China.   They intended to return to Belmont later
    that month, but due to complications with their visas, they were
    unable to reenter the United States.    The tenants paid rent for
    August, September, and October.4    On October 26, 2010, Yim sent
    the Karaas an electronic mail message (e-mail) stating that,
    because the visa applications for herself and the three children
    had been rejected, they would not be able to return to the
    United States, and that the tenants therefore would be
    terminating the lease.    She stated that the Karaas should apply
    the tenants' earlier check of $8,600 to cover the November rent
    and as "compensation" for the termination of the lease.     Yim
    further stated that Fong would be returning to the United States
    around November 15 and would arrange for the move and any
    necessary paperwork.
    In early December, the Karaas posted the house for rent on
    Craigslist and with a real estate agent.    Because of their past
    experience leasing other properties, the Karaas were aware that
    it likely would be more difficult to lease the property during
    the winter months.     They eventually relet the house for $4,200
    per month beginning April 1, 2011.    On September 30, 2011, the
    Karaas brought a two-count complaint against the tenants for
    4
    The tenants earlier had paid rent covering June 16 through
    July 31.
    5
    breach of contract and breach of the implied covenant of good
    faith and fair dealing.   Prior to litigation, the Karaas sent
    the tenants a check, dated September 25, 2011, for $4,604.88 for
    "security deposit return."5   The Karaas did not pay the tenants
    any interest on the last month's rent.
    In response, Yim brought counterclaims alleging that the
    Karaas breached the lease by failing to deliver the entire
    property, did not comply with the statutory requirements of the
    security deposit statute and the last month's rent statute, and
    engaged in unfair and deceptive practices in violation of G. L.
    c. 93A.   Yim additionally claimed that her purpose in entering
    the lease, i.e., to allow her children to attend school in
    Belmont, was frustrated by circumstances beyond her control, the
    rejection of their visa applications.    Lastly, Yim claimed the
    Karaas failed to mitigate their damages subsequent to the
    breach.
    After a jury-waived trial, the judge found for the Karaas,
    awarding them $19,861,6 plus statutory interest of $5,106.23, and
    5
    The Karaas voluntarily added twelve percent interest to
    this amount.
    6
    The judge arrived at $19,861 by calculating as follows:
    rent of $4,300 per month for the seven-month period from
    December 1, 2010, through June 30, 2011 ($30,100); utilities for
    December of 2010, through March of 2011 ($1,800); and the real
    estate agent's fee of $750, for a total of $32,650. Subtracted
    from this amount was the rent collected from the successor
    tenant for the months of April, May, and June, 2011 ($4,200 per
    6
    attorney's fees in the amount of $24,098.70.7     The judge included
    an offset of $189 for trebled interest on Yim's last month's
    rent deposit,8 though the judge otherwise dismissed the
    counterclaims.
    Discussion.     1.   The tenants' obligations under the lease.
    A.   Yim's frustration of purpose defense.    Yim cannot be excused
    from her obligation under the lease to pay rent on the basis of
    a frustration of purpose argument.     Yim argues that her
    principal purpose in leasing the property was to send her
    daughter to school in Belmont, and that once her and her
    family's visa applications were rejected, thereby preventing
    them from reentering the United States, this purpose was
    substantially frustrated.     Yim maintains that this frustration
    discharged her obligations under the lease.
    The Supreme Judicial Court has held that the doctrine of
    frustration of purpose is a companion rule to the doctrine of
    impossibility.     See Mishara Constr. Co. v. Transit-Mixed
    month, totaling $12,600), and $189 for interest due to Yim on
    the last month's rent.
    7
    The terms of the lease provided the basis for the award of
    attorney's fees.
    8
    The judge held that because the Karaas paid no interest on
    the last month's rent payment of $4,300, Yim was entitled to
    recover five percent interest on that amount from June 16, 2010,
    the date of commencement of the tenancy, through October 31,
    2010, the last day she paid rent for the premises. That
    amounted to sixty-three dollars, which then was trebled in
    accordance with the statute. G. L. c. 186, § 15B(2)(a).
    7
    Concrete Corp., 
    365 Mass. 122
    , 128-129 (1974); Chase Precast
    Corp. v. John J. Paonessa Co., 
    409 Mass. 371
    , 374 (1991).       "The
    principal question in both kinds of cases remains whether an
    unanticipated circumstance, the risk of which should not fairly
    be thrown on the promisor, has made performance vitally
    different from what was reasonably to be expected."     Chase
    Precast 
    Corp., supra
    (citations omitted).     When applying the
    doctrine of frustration of purpose, a judge must consider "the
    foreseeability of the supervening event, allocation of the risk
    of occurrence of the event, and the degree of hardship to the
    promisor."    
    Id. at 375
    n.4.   Given the importance of the factual
    context surrounding the lease agreement, the determination of
    these questions is reserved for the trier of fact.    See Mishara
    Constr. Co., supra at 127, 130; Chase Precast 
    Corp., supra
    at
    376.    In the case before us, the trial judge found the tenants'
    visa problems to be a foreseeable risk.
    "[A] contracting party cannot be excused where the only
    'frustration' consists in the fact that known risks assumed by
    him have turned out to his disadvantage."     Baetjer v. New
    England Alcohol Co., 
    319 Mass. 592
    , 602 (1946).     See Essex-
    Lincoln Garage, Inc. v. Boston, 
    342 Mass. 719
    , 721 (1961).        The
    trial judge found that Yim "knew or should have known that there
    was a possibility that the family's visa status might change,
    and she voluntarily undertook that risk."     The record supports
    8
    this conclusion.9   Thus, the trial judge was correct in finding
    that the doctrine of frustration of purpose did not excuse the
    tenants' obligations under the lease.
    B.   CREDIT's obligations under the lease.   The tenants
    posit that CREDIT should not be held liable for breach of the
    lease due to the later substitution of the lease cover page,
    which listed Yim and Fong, not CREDIT, as tenants.   However, the
    tenants did not raise this issue in their pleadings or at trial.
    Therefore, we decline to consider this argument, as it was not
    properly preserved for appeal.   See Milton v. Civil Serv.
    Commn., 
    365 Mass. 368
    , 379 (1974); R.W. Granger & Sons, Inc. v.
    9
    As stated in Yim's testimony at trial, the tenants planned
    their trip to China in large part because, though Yim had been
    granted L-1A status as of April 15, 2010, she and her children
    would need to reenter the country in order to secure their
    visas. L-1A visas are available to executives and managers of
    international companies, and allow these foreign employees to
    relocate to their company's United States office or, for those
    foreign companies that do not yet have affiliated United States
    offices, allow them to send an executive or manager to the
    United States to help establish a United States office or
    subsidiary. In order to qualify, the foreign employee must have
    worked abroad for the company for at least one continuous year
    within the three years prior to their admission into the United
    States. Yet, Yim had spent the prior three years living in the
    United States to care for her children, who were attending
    United States schools. The record shows that Yim and Fong
    submitted their visa applications months prior to their trip to
    China, with the assistance of legal counsel. This, in
    conjunction with the trial judge's finding that Yim had prior
    experience traveling between the United States and China,
    suggests that Yim knew or should have known that she was in
    violation of her L-1A status. These facts support the trial
    judge's conclusion that Yim knowingly and voluntarily undertook
    the risk that she and her family might not be able to reenter
    the United States.
    9
    J & S Insulation, Inc., 
    435 Mass. 66
    , 73-74 (2001); Reading Co-
    Op. Bank v. Suffolk Constr. Co., 
    464 Mass. 543
    , 545 n.1 (2013).
    2.   Burden to prove mitigation of damages.   The tenants
    argued at trial that, despite the underlying breach of the
    lease, the Karaas failed to mitigate their damages by diligently
    attempting to relet the property.   Nonetheless, the trial judge
    held that the Karaas "used reasonable precautions to mitigate
    their damages."   In reaching her conclusion, the trial judge
    stated that the "defendant bears the burden of proving that a
    plaintiff has failed to mitigate [her] damages . . . [and] Yim
    has failed to meet her burden of proof on this issue."    On
    appeal, the tenants argue that the trial judge improperly placed
    the burden of proof regarding mitigation on the tenants, and
    that the burden should have been on the Karaas, as the
    landlords.
    Though who bears the burden at trial regarding the
    mitigation of damages within the landlord-tenant context is the
    subject of some uncertainty in Massachusetts,10 we need not
    10
    In Woodbury v. Sparrell Print, the Supreme Judicial Court
    held that, in a claim for unpaid rent after termination of a
    tenancy, the burden falls upon the landlord to show a reasonable
    attempt to mitigate damages: "When therefore the answer sets up
    neglect of the plaintiffs it must be considered not as a defence
    in the way of confession and avoidance, but as a denial of the
    existence of one of the essential elements of the case of the
    plaintiffs, namely, due diligence as to reletting. The burden
    of showing due diligence was upon the plaintiffs." 
    198 Mass. 1
    ,
    10 (1908). However, more than eighty years later in Atkinson v.
    10
    resolve that issue here, as the trial judge explicitly found
    that the Karaas did in fact mitigate their damages by acting in
    a "timely and diligent manner" based on the evidence provided by
    the Karaas at trial.   As discussed in the judge's order, the
    Karaas advertised the house for rent in early December, 2010,
    approximately one month after the tenants notified them of their
    intention to terminate the tenancy.    The trial judge credited
    Shoreh's testimony that she and Fadi paid a fee of $750 to a
    real estate agent in an effort to relet the property.    Moreover,
    the Karaas were able to secure a tenant by April of 2011,
    despite the difficulty of the winter rental market.     Regardless
    of which party the burden ultimately fell on, the evidence
    supports the trial judge's conclusion that the Karaas indeed
    fulfilled their duty to mitigate their damages, and we decline
    to overturn such a finding.
    3.   General Laws c. 186, § 15B.    We are confronted with how
    to apply the security deposit law requirements and penalties to
    Rosenthal, this court took the opposite approach, stating that
    "the burden of proving that the landlord had not made a
    commercially reasonable lease, i.e., had not been diligent in
    obtaining a reasonably fair rent, fell on the tenants." 
    33 Mass. App. Ct. 219
    , 224-225 (1992). The case cited by the trial
    judge, McKenna v. Commissioner of Mental Health, addresses the
    burden of proof issue only in the context of labor and
    employment. 
    347 Mass. 674
    , 676 (1964). For further discussion
    of the uncertainty in the case law, see Daher & Chopp, Landlord
    and Tenant Law § 15:27, at 231-232 (3d ed. 2000); Warshaw,
    Massachusetts Landlord-Tenant Law § 6:10 (2d ed. 2001 & Supp.
    2014).
    11
    the Karaas, who failed to place the security deposit in a
    separate account when their tenants, who terminated the lease
    seven months early, offered the security deposit and the last
    month's rent as compensation for the early termination.     The
    Karaas returned the security deposit five months after the
    termination of the lease, shortly before bringing suit for
    breach of the lease for failure to pay rent.     The tenants seek
    treble damages for the failure to segregate the security deposit
    and return it to them within thirty days of the termination of
    the lease.   To resolve these claims, we must interpret the
    complicated interplay between three subsections of G. L. c. 186,
    § 15B:   subsections (3)(a), (6), and (7), particularly as they
    have been interpreted in two prior decisions of this court,
    Castenholz v. Caira, 
    21 Mass. App. Ct. 758
    (1986); and Taylor v.
    Beaudry, 
    75 Mass. App. Ct. 411
    (2009), S.C., 
    82 Mass. App. Ct. 105
    (2012) (Taylor I).
    A.   The Karaas' § 15B(3)(a) violation.     Subsection (3)(a)
    "imposes two duties on the landlord:     first, to establish the
    escrow account, and, second, to furnish the tenant with a
    conforming receipt, both within a thirty-day period measured
    from receipt of the security deposit."     Castenholz, 21 Mass.
    App. Ct. at 760.   The purpose of this subsection is to insure
    that "tenant monies are protected from potential diversion to
    the personal use of the landlord, earn interest for the tenant,
    12
    and are kept from the reach of the landlord's creditors."
    Neihaus v. Maxwell, 
    54 Mass. App. Ct. 558
    , 561 (2002).       Failure
    to establish a separate, interest-bearing account or to provide
    a tenant with an appropriate receipt represents a failure to
    comply with the subsection, and entitles the tenant to
    "immediate return of the security deposit."    G. L. c. 186,
    § 15B(3)(a), as appearing in St. 1978, c. 553, § 2.    See
    
    Castenholz, supra
    .
    In the instant case, the Karaas clearly violated these
    requirements.    The failure of the tenants to provide a Social
    Security number did not preclude the Karaas from establishing a
    separate account in compliance with § 15B.    See Neihaus, supra
    at 560-561 (security deposit held separately from landlord's
    funds in management company's account, in combination with
    management company's internal accounting system, did not violate
    § 15B[3][a]).    The consequence of the violation, however, is
    less obvious.
    Subsection (3)(a) works in tandem with subsection (6).        In
    relevant part, subsection (6), as appearing in St. 1978, c. 553,
    § 2, provides:   "The lessor shall forfeit his right to retain
    any portion of the security deposit for any reason, or, in any
    action by a tenant to recover a security deposit, to
    counterclaim for any damage to the premises if he:     (a) fails to
    deposit such funds in an account as required by subsection (3)
    13
    . . . [or] (e) fails to return to the tenant the security
    deposit or balance thereof to which the tenant is entitled after
    deducting therefrom any sums in accordance with the provisions
    of this section, together with any interest thereon, within
    thirty days after termination of the tenancy."
    The subsection (6) violations also trigger subsection (7),
    which provides:   "If the lessor or his agent fails to comply
    with clauses (a) . . . or (e) of subsection 6, the tenant shall
    be awarded damages in an amount equal to three times the amount
    of such security deposit or balance thereof to which the tenant
    is entitled plus interest at the rate of five per cent from the
    date when such payment became due, together with court costs and
    reasonable attorney's fees."    G. L. c. 186, § 15B(7), as
    appearing in St. 1978, c. 553, § 2.
    However, the imposition of damages under subsection (7) is
    not automatic.    It first will depend on whether the violation at
    issue concerns subsection (6)(a) or (6)(e).    As this court
    explained in Castenholz, which involved a claim by a tenant
    still in possession of the leased premises, subsection (7) is
    triggered when the landlord "fails to comply with" the listed
    clauses of subsection (6), yet subsection (6)(a) does not
    include a deadline for returning forfeited funds to the tenant,
    thereby leaving no means for determining what qualifies as
    14
    noncompliance for the purpose of subsection (7).    
    Castenholz, 21 Mass. App. Ct. at 762
    .   See Taylor 
    I, 75 Mass. App. Ct. at 414
    .
    In an effort to uphold the security deposit law's original
    purpose of establishing "an equitable relationship between
    tenants and landlords," rather than "pillory[ing] the landlord"
    and being "arbitrarily penal," the Castenholz court emphasized
    that though a tenant may be entitled to return of a security
    deposit due to his landlord's noncompliance with subsection
    (3)(a), the landlord would not be held to be in violation of
    subsection (6)(a) unless, after the tenant demands return of the
    deposit, the landlord "refuses to acknowledge his error and
    return the deposit, thus forcing the tenant to employ legal
    process to vindicate his rights."   
    Castenholz, supra
    at 763
    (citations omitted).
    When applying the Castenholz framework, the facts before us
    do not support the Karaas' liability under subsection (7) based
    solely on their violation of subsection (3)(a).    Though the
    tenants' counterclaim functions as an adequate demand for the
    return of their security deposit, see 
    Castenholz, supra
    at 764;
    Young v. Patukonis, 
    24 Mass. App. Ct. 907
    , 909 (1987), the
    Karaas did return the security deposit four days prior to the
    initiation of the underlying litigation and more than one month
    before the filing of the tenants' answer and counterclaims.     As
    such, the Karaas are in violation of subsection (3)(a), but have
    15
    not triggered the treble damages provisions of subsection (7)
    through a violation of (6)(a).    We turn next to the alleged
    violation of subsection (6)(e).
    B.   The Karaas' alleged § 15B(6)(e) violation.    Subsection
    (6)(e) provides that a lessor forfeits his right to the security
    deposit if he "fails to return to the tenant the security
    deposit or balance thereof to which the tenant is entitled after
    deducting therefrom any sums in accordance with the provisions
    of this section, together with any interest thereon, within
    thirty days after termination of the tenancy."    G. L. c. 186,
    § 15B(6)(e).   Ordinarily, this subsection allows a landlord to
    withhold the entirety or a portion of a tenant's security
    deposit for unpaid rent that a tenant has not validly withheld.
    G. L. c. 186, § 15B(4)(i).   The trial judge here concluded that
    the Karaas could have kept the security deposit because the
    tenants "owed additional rent for the remaining lease term."
    The Karaas, however -- due to their failure to place the
    security deposit in a separate account -- already had forfeited
    their right to retain the security deposit "for any reason,"
    including the use of the security deposit as an offset for
    unpaid rent.   G. L. c. 186, § 15B(6)(a).
    The tenants argue that by holding onto the security deposit
    until September 25, 2011, more than five months after the end of
    the tenancy, the Karaas therefore violated subsection (6)(e) and
    16
    triggered the treble damages provisions of subsection (7).            The
    tenants rest their argument on Taylor I.    In that case a
    landlord returned a portion of a security deposit back to the
    tenants after making deductions for cleaning and 
    repairs. 75 Mass. App. Ct. at 412
    .   He did not make the deductions, however,
    in accordance with the statutory requirements,11 and the tenant
    filed a complaint that the failure to return his entire deposit
    within thirty days violated subsection (6)(e).       
    Ibid. After receiving the
    complaint, the landlord returned to the tenant the
    balance of the security deposit.   
    Ibid. The trial judge
    declined to award treble damages but this court reversed,
    emphasizing that subsection (6)(e), unlike subsection (6)(a),
    includes a set deadline for compliance -- within thirty days of
    the termination of the tenancy.    
    Id. at 415-416.
        Thus, the
    Taylor I court held that the Castenholz framework, which
    disallowed treble damages unless the landlord failed to return
    the deposit after the tenant demanded its return, "is
    inapplicable to a landlord's failure to return the tenant's
    security deposit within the specified thirty days.      The
    statutory obligation to return the deposit is clear, as is the
    11
    The landlord in Taylor I sent the tenant a check "with an
    undated letter explaining that the check covered the security
    deposit plus accrued interest," minus a sum "for cleaning and
    repairs to the tenant's apartment. The landlord did not sign
    the damage list under the pains and penalties of perjury, nor
    did he provide . . . any evidence . . . of the estimated or
    actual cost of repairing the 
    damage." 75 Mass. App. Ct. at 412
    .
    17
    time within which the deposit must be returned.     Equally
    unambiguous are the consequences of failing to comply with that
    deadline."   
    Id. at 416.
    However, Taylor I's strict application of subsection (7)
    did not involve tenants who specifically offered the security
    deposit as "compensation" for their breach of the lease.
    Indeed, just the opposite was true in Taylor I:      the tenant in
    Taylor I steadfastly demanded return of the entire security
    deposit.   
    Id. at 412.
        The record here indicates that the
    security deposit was the subject of much of the communication
    between the parties after the termination of the tenancy, with
    the tenants attempting to use the security deposit as a
    bargaining chip to avoid paying, and being sued about, the
    remaining four months' rent.     Where the tenants offer the
    security deposit as compensation for their own breach of the
    lease, a landlord's failure to return the security deposit
    within thirty days will not require an award of treble damages.
    Rather, to avoid treble damages pursuant to subsection (7), the
    landlord must return the security deposit, as was done here,
    prior to the tenant's resort to litigation.
    The security deposit law was designed to afford "a wronged
    tenant easy and inexpensive means of securing the repayment of
    the security deposit, with penalty awards in appropriate cases,"
    Jinwala v. Bizzaro, 
    24 Mass. App. Ct. 1
    , 6 (1987), i.e., those
    18
    "that deal with conduct the Legislature considered 'particularly
    reprehensible.'"     Taylor 
    I, 75 Mass. App. Ct. at 415
    (citations
    omitted).    Though the Karaas violated § 15B(3)(a), the tenants'
    offer of the security deposit as compensation prevents us from
    concluding that the Karaas' failure to return it within thirty
    days was the type of reprehensible conduct the Legislature
    intended to target with subsection (7).
    4.      Evidence of attorney's fees.   General Laws c. 186,
    § 15B(2)(a), requires a landlord who receives rent in advance
    for the last month of a tenancy to pay interest at the rate of
    five percent per year.     After the parties' jury-waived trial,
    the trial judge found for the tenants on their G. L. c. 186,
    § 15B(2)(a), claim.     In addition to providing a cause of action,
    § 15B(2)(a) also provides for the award of attorney's fees and
    court costs.    Though the tenants assert that the trial judge
    abused her discretion by preventing the tenants from presenting
    evidence on this point, the record before us provides no support
    for this contention.    The record and the trial judge's order
    support the conclusion that the tenants introduced no evidence
    at trial as to any court costs or attorney's fees they incurred
    in connection with recovering the interest owed on the last
    month's rent.    The trial judge cannot be faulted for failing to
    admit evidence that was not offered at trial or even by way of
    posttrial motions.     Moreover, by failing to argue this issue at
    19
    trial, the tenants have failed to preserve it for appeal, and it
    is therefore waived.    See 
    Milton, 365 Mass. at 379
    ; R.W. Granger
    & Sons, 
    Inc., 435 Mass. at 73-74
    ; Reading Co-Op. 
    Bank, 464 Mass. at 545
    n.1.
    5.     The tenants' G. L. c. 93A claim.   Under G. L. c. 93A,
    § 2(a), only unfair methods of competition and unfair or
    deceptive acts or practices in the conduct of any trade or
    commerce are prohibited.    In response to the tenants' claim that
    the Karaas violated § 2(a) by failing to set up a separate
    security deposit account, the trial judge found that the Karaas
    could not be liable under the statute because they were not
    "engaged in trade or commerce" when they leased their primary
    residence to the tenants.    
    Neihaus, 54 Mass. App. Ct. at 563
    (isolated rental of home while owner temporarily living overseas
    did not amount to engaging in trade or commerce under G. L.
    c. 93A).   See 
    Young, 24 Mass. App. Ct. at 910
    (actions of owner-
    occupant of three-family building did not constitute trade or
    commerce).    Based on the judge's factual findings, we discern no
    error.
    Even if we were to distinguish this case from Neihaus or
    Young by finding that the evidence of the Karaas' other real
    estate activities suggests that the Karaas were in fact engaged
    20
    in trade or commerce,12 the tenants still have failed to provide
    sufficient evidence to support a claim for damages under G. L.
    c. 93A.   The $4,300 security deposit together with interest at
    twelve percent was returned to the tenants prior to the
    commencement of litigation.   The security deposit also was
    offered by the tenants as compensation for unpaid rent before it
    was returned.
    "The invasion of a consumer's legal right (a right, for
    example, established by statute or regulation), without more,
    may be a violation of G. L. c. 93A, § 2, and even a per se
    violation of § 2, but the fact that there is such a violation
    does not necessarily mean the consumer has suffered an injury or
    a loss entitling her to at least nominal damages and attorney's
    fees; instead, the violation of the legal right that has created
    the unfair or deceptive act or practice must cause the consumer
    some kind of separate, identifiable harm arising from the
    violation itself."   Tyler v. Michaels Stores, Inc., 
    464 Mass. 492
    , 503 (2013).   In specifically overturning their decision in
    Leardi v. Brown, 
    394 Mass. 151
    (1985), the Supreme Judicial
    12
    Previously, the Karaas had rented out the property for a
    span of roughly five years, starting in the late 1990s. The
    Karaas also owned several other rental properties in the prior
    decade, up through the time of the trial. These facts are
    consistent with the trial judge's findings that the Karaas had
    prior experience as landlords, though the judge concluded that
    the Karaas were not engaged in trade or commerce in this
    instance, as the property was their primary residence.
    21
    Court held in Tyler that "a plaintiff bringing an action for
    damages under c. 93A, § 9, must allege and ultimately prove that
    she has, as a result, suffered a distinct injury or harm that
    arises from the claimed unfair or deceptive act itself."   
    Tyler, supra
    .
    The tenants here failed to present argument, both at trial
    and on appeal, regarding this most salient point.   Thus, based
    on the record before us, the trial judge's holding that the
    Karaas are not liable under G. L. c. 93A must stand.
    6.   Appellate attorney's fees.   The Karaas in their brief
    have requested, and we grant, an award of appellate attorney's
    fees pursuant to the lease, which provides for recovery of costs
    and attorney's fees for breach.   In accordance with the
    procedure set forth in Fabre v. Walton, 
    441 Mass. 9
    , 10-11
    (2004), the Karaas may file documentation in support of their
    request within fourteen days of the date of the rescript, and
    the tenants shall have fourteen days thereafter to respond.
    Judgment affirmed.