The Hanover Insurance Group, Inc. v. Raw Seafoods, Inc. ( 2017 )


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    15-P-1554                                           Appeals Court
    THE HANOVER INSURANCE GROUP, INC.   vs.   RAW SEAFOODS, INC.
    No. 15-P-1554.
    Suffolk.      September 16, 2016. - April 26, 2017.
    Present:    Agnes, Neyman, & Henry, JJ.
    Insurance, General liability insurance, Coverage.      Words,
    "Occurrence."
    Civil action commenced in the Superior Court Department on
    September 21, 2012.
    The case was heard by Christine M. Roach, J., on motions
    for summary judgment.
    Michael J. Daly (Samuel P. Blatchley also present) for the
    defendant.
    Jeffrey E. Dolan (Anthony M. Campo also present) for the
    plaintiff.
    NEYMAN, J.    In this case we analyze whether damage to
    scallops at a seafood processing facility, where the precise
    cause of damage is unknown, constituted an "occurrence" within
    the meaning of a commercial general liability (CGL) policy.     A
    Superior Court judge concluded that the defendant-insured, Raw
    2
    Seafoods, Inc. (RSI), has no reasonable expectation of proving
    that its claimed loss was caused by an occurrence, and granted
    summary judgment in favor of the plaintiff-insurer, Hanover
    Insurance Group, Inc.     RSI appeals therefrom.   We reverse.
    Background.      1.   RSI and the damaged scallops.   RSI is a
    seafood processing facility in Fall River.     One of RSI's
    customers, Atlantic Capes Fisheries, Inc. (Atlantic), sells
    scallops and other types of seafood around the world.       Atlantic
    purchases fresh scallops from fishing vessels, then transports
    the scallops to RSI for processing, portioning, packaging, and
    freezing.   RSI's staff inspects the scallops for quality upon
    arrival, reports the results to Atlantic, and receives
    processing instructions from Atlantic.     After processing, the
    scallops are transported to Arctic Cold Storage (Arctic), a
    third-party cold storage facility.     Atlantic then ships its
    customers' orders directly from Arctic's facility.        RSI handles
    approximately 4 million to 6 million pounds of scallops for
    Atlantic per year.
    In July, 2011, RSI-processed scallops were making their way
    through customs in Denmark, heading to an Atlantic customer.
    Upon inspection, the 37,102 pounds of scallops were found to be
    decomposed, exhibited a strong ammonia smell, and were deemed
    unacceptable for human consumption.      By all accounts, something
    3
    was rotten in the state of Denmark.1    The United States Food and
    Drug Administration tested the scallops and confirmed that they
    were spoiled.    The scallops were then returned to Arctic's
    facility, where representatives from Atlantic and RSI jointly
    inspected the shipment and confirmed the damage.    They also
    inspected another batch of scallops, processed by RSI for
    Atlantic around the same time as the rejected batch, and
    discovered approximately 20,000 additional pounds of damaged
    product.
    2.    The underlying litigation.   In 2012, Atlantic brought
    an action against RSI in the United States District Court for
    the District of Massachusetts (the "underlying litigation"),
    which included a count for negligence for the damage to the
    scallops.    At that time, Hanover insured RSI pursuant to a CGL
    policy (policy), and agreed to defend RSI in the underlying
    litigation (with counsel selected by RSI), while reserving its
    right to deny coverage under the policy.
    During discovery in the underlying litigation, RSI's
    president, Jason Hutchens, acknowledged that the scallops were
    delivered to RSI in good condition, but that "somewhere in
    [RSI's] system, the product got messed up."    It is undisputed
    that the damage occurred while the scallops were in RSI's
    possession, but the precise cause of the damage at RSI's
    1
    William Shakespeare, Hamlet, act I, scene 4.
    4
    facility remains unknown.   Hutchens stated that "we've never
    seen anything like this before . . . we beat our heads against
    the wall for, it seemed like months, trying to figure this out.
    We've never seen anything like it and haven't seen anything
    after this problem.   But we can't put our hands around it, how
    it happened and why it happened -- we don't know."   Nonetheless,
    he agreed that, to his understanding, "[t]he damage occurred in
    [RSI's] custody" and "was the result of some, as yet, unknown
    failure on the part of [RSI's] processing people or handling
    people within [RSI's] plant."   He further agreed that the damage
    to the scallops could have occurred because someone failed to
    "maintain temperatures carefully enough."   Atlantic's chief
    operating officer, Jeffrey Bolton, agreed with Hutchens's
    statements and added that his "assumption is that somewhere
    along the line during the process of the scallops that
    [Atlantic] shipped to [RSI], there was temperature abuse, and
    that's why they were deemed decomposed."
    Atlantic moved for summary judgment in the underlying
    litigation under the doctrine of res ipsa loquitur, arguing that
    it was undisputed that Atlantic had delivered the scallops to
    RSI in good condition; RSI had exclusive control over the
    scallops until they were delivered to Arctic in a frozen state;
    the scallops were not damaged after they were delivered to
    Arctic; although the precise cause of the damage was unknown,
    5
    RSI accepted responsibility for damaging the scallops; and the
    damage could only have been caused by RSI's negligent handling
    of the product.    Atlantic further contended that while it could
    not conclusively establish precisely where in RSI's handling the
    scallops were damaged, the most likely cause was "temperature
    abuse" caused by "RSI's personnel's failure to monitor the
    temperature in some vats of scallops."     A Federal District Court
    judge granted Atlantic's motion for summary judgment "for the
    reasons stated therein," and issued a judgment against RSI and
    in favor of Atlantic in the amount of $599,790.08 with
    postjudgment interest.
    3.   The policy.    At all relevant times Hanover insured RSI.
    RSI's policy with Hanover provides in relevant part that Hanover
    "will pay those sums that the insured becomes legally obligated
    to pay as damages because of 'bodily injury' or 'property
    damage' to which this insurance applies."     By its terms, the
    policy applies to "property damage" that is caused by an
    "occurrence."     The policy defines "occurrence" as "an accident,
    including continuous or repeated exposure to substantially the
    same general harmful conditions."     The policy also contains
    several exclusions limiting the application of the policy, as
    well as a "special broadening endorsement."2    However, where the
    2
    The special broadening endorsement modifies insurance
    coverage and the scope of certain exclusions in the policy.
    6
    judge decided the motion for summary judgment solely on her
    determination that RSI could not show that there was an
    occurrence within the meaning of the policy, we need not delve
    into these additional provisions here.
    4.   The present action.     During the pendency of the
    underlying litigation, Hanover filed the present action in the
    Superior Court.     Hanover sought a declaratory judgment that
    either the damage to the scallops was not caused by an
    "occurrence" within the meaning of the policy, or the damage to
    the scallops fell under one or more exclusions to the policy,
    such that Hanover had no duty to indemnify RSI for any judgment
    in the underlying litigation.    RSI filed an answer and asserted
    counterclaims for breach of contract and violations of G. L.
    cc. 93A and 176D.     The Superior Court allowed RSI's motion to
    stay discovery in the present action, which Hanover opposed,
    pending resolution of the underlying litigation.     After judgment
    entered against RSI in the underlying litigation, a Superior
    Court judge further stayed discovery and the parties filed cross
    motions for partial summary judgment on the issue of coverage.
    A different Superior Court judge held a hearing on the cross
    motions and granted summary judgment in favor of Hanover.     In a
    comprehensive decision, the judge concluded that "because there
    was no demonstrated accident distinct from [RSI's] performance
    of its work," RSI could not meet its burden of proving that its
    7
    claimed loss was caused by an "occurrence," as a matter of law.
    The judge also dismissed RSI's counterclaims as moot.        RSI
    timely appealed.
    Discussion.     1.   Legal standards.   a.   Summary judgment.
    Summary judgment is appropriate where there are no issues of
    material fact and the moving party is entitled to judgment as a
    matter of law.    Mass.R.Civ.P. 56(c), as amended, 
    436 Mass. 1404
    (2002).    We review a decision to grant summary judgment de novo.
    See Boazova v. Safety Ins. Co., 
    462 Mass. 346
    , 350 (2012).
    "[W]here both parties have moved for summary judgment, the
    evidence is viewed in the light most favorable to the party
    against whom judgment has entered."     
    Ibid.
     (citations and
    quotations omitted).     "A party seeking summary judgment may
    satisfy its burden of demonstrating the absence of triable
    issues by showing that the party opposing the motion has no
    reasonable expectation of proving an essential element of its
    case."    
    Ibid.
     (citations omitted).
    b.     Insurance contract interpretation.    Questions
    concerning the interpretation of an insurance contract are
    questions of law.    Fuller v. First Fin. Ins. Co., 
    448 Mass. 1
    , 5
    (2006).    Pacific Indem. Co. v. Lampro, 
    86 Mass. App. Ct. 60
    , 65
    (2014).    RSI, as the insured, bears the burden of proving its
    claim falls within the scope of coverage provided by the policy.
    Boazova, supra at 351.     Thus, to survive summary judgment, RSI
    8
    must demonstrate that it has a reasonable expectation of proving
    that the claimed loss was caused by an "occurrence," which, as
    discussed above, is defined in the policy as an "accident."
    Under Massachusetts law, an "accident" is commonly defined
    as "an unexpected happening without intention or design."
    Liberty Mut. Ins. Co. v. Tabor, 
    407 Mass. 354
    , 358 (1990),
    quoting from Beacon Textiles Corp. v. Employers Mut. Liab. Ins.
    Co., 
    355 Mass. 643
    , 646 (1969).       See also Pacific Indem. Co.,
    supra (accident implies fortuitous or unexpected event).
    Massachusetts courts broadly construe the term "accident" in an
    insurance policy.    Quincy Mut. Fire Ins. Co. v. Abernathy, 
    393 Mass. 81
    , 83 (1984).        See also Vappi & Co. v. Aetna Cas. & Sur.
    Co., 
    348 Mass. 427
    , 432-433 (1965) ("The breadth of
    interpretation given to the term 'accident' by Massachusetts
    cases makes it unnecessary to deal with Federal cases and cases
    from other jurisdictions cited by [the insurer]").
    2.   Analysis.     a.    Occurrence.   With these guiding
    principles in mind, we turn to the question whether the damage
    to the scallops was caused by an "occurrence" under the policy.
    The parties agree that the cause of the damage "was the result
    of some, as yet, unknown failure on the part of [RSI's]
    processing people or handling people within [RSI's] plant."       The
    consensus ends there.
    9
    RSI contends that the record demonstrates that it has a
    reasonable expectation of proving an occurrence; i.e., that RSI
    did not specifically intend to destroy the scallops and that it
    was an accident rather than an anticipated event.    As noted
    above, such an event had never occurred before and has not
    occurred since.   RSI grounds its argument on (1) the finding of
    negligence in the underlying litigation, and (2) the decision in
    the Beacon Textiles case, in which damage to a product caused by
    an unexplained defect was held to constitute an accident.
    Hanover counters that RSI has produced no evidence as to
    precisely how the scallops were damaged, leaving the actual
    cause of the damage to speculation and conjecture.    Therefore,
    RSI has no reasonable expectation of proving that the damage was
    caused by an occurrence and cannot survive a motion for summary
    judgment.   See, e.g., Brooks v. Peabody & Arnold, LLP, 
    71 Mass. App. Ct. 46
    , 56 (2008).   Hanover further argues that even
    assuming RSI could prove that the damage was caused by some
    mishandling of the scallops on RSI's part, RSI has no reasonable
    expectation of proving that the scallops were damaged by a
    fortuitous event, and not by a "normal, foreseeable, and
    expected incident of doing business."   Pacific Indem. Co., 86
    Mass. App. Ct. at 65.
    We conclude that Massachusetts law favors RSI's position.
    While the precise cause or mechanics of the damage to the
    10
    scallops is unknown, the summary judgment record supports the
    conclusion that the damage resulted from an unanticipated mishap
    during RSI's processing operation.   Atlantic is a consistent RSI
    customer for whom RSI handles approximately 4 million to 6
    million pounds of scallops for Atlantic per year.   In the nearly
    seventeen years RSI had been in business, it has "never seen
    anything like this before . . . and [had not] seen anything
    after this problem."   In other words, viewed in the light most
    favorable to RSI, the damage resulted from an accident, and not
    from a routine consequence of RSI's work.
    Hanover maintains that even assuming that the damage
    resulting from RSI's mishandling of the scallops was atypical or
    even anomalous, absent evidence to the contrary RSI can only
    speculate that the damage stemmed from unintended conduct.
    Therefore, Hanover posits, RSI still cannot sustain its burden
    of proving that the scallops were damaged by an accident, rather
    than by intentional conduct or a "normal, foreseeable, and
    expected incident of doing business."   Pacific Indem. Co.,
    supra.3   Hanover's argument ignores that the underlying
    3
    The summary judgment record is devoid of any evidence or
    claim that fraud, collusion, or subterfuge played any role in
    causing the damage. Hanover does not argue to the contrary.
    Compare Vappi & Co., 
    348 Mass. at 432
     ("Unintended or unforeseen
    circumstances of reckless or negligent acts, and even of
    intentional acts, at least if not undertaken 'with malice or
    intent to injure' the person or property hurt . . . may be
    within the definition of 'accident'").
    11
    litigation by Atlantic against RSI went to judgment on a claim
    of negligence.   Although the precise cause and mechanism of
    damage was not established, Atlantic prevailed in the underlying
    litigation on a theory of res ipsa loquitur.    Cases on res ipsa
    loquitur are clear that the doctrine is simply a way of
    establishing negligence.    See Edwards v. Boland, 
    41 Mass. App. Ct. 375
    , 377-378 (1996); Restatement (Second) of Torts
    § 328D(1)(a) (1965).   We have found no Massachusetts precedent
    for the proposition that a determination of negligence through
    the application of res ipsa loquitur is treated any differently
    from any other determination of negligence.
    Hanover responds that the judgment in the underlying
    litigation contains no findings delineating how the scallops
    were specifically damaged, and thus negligence and fortuity were
    not demonstrated.   Contrary to Hanover's claim, the court in the
    underlying litigation granted Atlantic's motion for summary
    judgment "for the reasons stated therein" and in doing so,
    necessarily held, on the undisputed facts, that the only
    explanation for the damage to the scallops was RSI's negligent
    handling of the product.4   Because the basis for RSI's liability
    4
    Atlantic and RSI were in agreement as to the facts in the
    underlying litigation and the conclusion that the damage was
    consistent with mishandling of scallops. Although the parties
    could not conclusively establish precisely where in RSI's
    handling the scallops were damaged, Atlantic's chief operating
    officer testified that the most likely cause was "temperature
    12
    -- negligence under a res ipsa loquitur theory -- was
    established in an underlying case that went to judgment, the
    insurer, Hanover, is bound by that ground.5   The insurer cannot
    relitigate factual issues decided in the underlying case.     This
    has long been the rule in Massachusetts.6   We further note that
    there is no indication in the record that Hanover sought to
    abuse caused by RSI's personnel's failure to monitor the
    temperature in some vats of scallops, resulting in spoilage that
    went undetected prior to the product being frozen. Failure to
    manually ice the vats is likely the precise cause of the
    damage."
    5
    Hanover's claim that all other causes of damage were not
    explicitly ruled out also misses the mark. See Restatement
    (Second) of Torts § 328D (1965) comment f ("plaintiff is not
    required to exclude all other possible conclusions beyond a
    reasonable doubt, and it is enough that he makes out a case from
    which the jury may reasonably conclude that the negligence was,
    more probably than not, that of the defendant").
    6
    In Miller v. United States Fid. & Guar. Co., 
    291 Mass. 445
    , 448-449 (1935), the Supreme Judicial Court held that
    "[w]here an action against the insured is ostensibly within the
    terms of the policy, the insurer, whether it assumes the defence
    or refuses to assume it, is bound by the result of that action
    as to all matters therein decided which are material to recovery
    by the insured in an action on the policy. . . . This case is
    but one instance under a rule of broad application that an
    indemnitor, after notice and an opportunity to defend, is bound
    by material facts established in an action against the
    indemnitee." See also Jertson v. Hartley, 
    342 Mass. 597
    , 602-
    603 (1961) (following rule in Miller); Blais v. Quincy Mut. Fire
    Ins. Co., 
    361 Mass. 68
    , 70-71 (1972) ("In the absence of fraud
    or collusion the insurer would be bound by a judgment entered by
    default. A judgment by consent stands no worse"); Polaroid
    Corp. v. Travelers Indem. Co., 
    414 Mass. 747
    , 763 n.20 (1993),
    citing Miller, supra at 448-449 ("If an underlying case went to
    judgment, the insurer would be bound by the result of the trial,
    as to all material matters decided in that action that bear on
    the coverage issue").
    13
    intervene in the underlying litigation.    See, e.g., Newton v.
    Krasnigor, 
    404 Mass. 682
    , 683 (1989); Liquor Liability Joint
    Underwriting Assn. v. Hermitage Ins. Co., 
    419 Mass. 316
    , 323-324
    (1995).
    Additionally, the judgment on Atlantic's negligence claims
    in the underlying litigation precludes a subsequent
    determination of intentional conduct by RSI in the present case.
    Intentional and negligent conduct are mutually exclusive.
    Miller v. United States Fid. & Guar. Co., 
    291 Mass. 445
    , 447
    (1935) ("[N]egligence and wilful and wanton conduct are so
    different in kind that words properly descriptive of the one
    commonly exclude the other"); Sabatinelli v. Butler, 
    363 Mass. 565
    , 567 (1973) ("Under the law of the Commonwealth, the
    difference between intentional and negligent conduct is a
    difference in kind and not in degree.     If conduct is negligent
    it cannot also be intentional"); Waters v. Blackshear, 
    412 Mass. 589
    , 590 (1992) ("intentional conduct cannot be negligent
    conduct and . . . negligent conduct cannot be intentional
    conduct"); Metropolitan Property & Cas. Ins. Co. v. Morrison,
    
    460 Mass. 352
    , 361 (2011) (finding of negligence is inconsistent
    with finding of intentional and criminal act).
    The Beacon Textiles decision further bolsters RSI's
    position.   There, an insured sustained loss caused by yarn which
    changed color after the yarn was used in a customer's sweaters.
    14
    The evidence showed that the yarn was defective in the insured's
    possession before it was delivered to the customer.     Beacon
    Textiles Corp., 
    355 Mass. at 645
    .   The insured had been in
    business as a seller of yarn for over thirty years and
    discoloring of its yarn had never before occurred.     
    Ibid.
         The
    cause of the defect remained unknown.   The Supreme Judicial
    Court concluded that "[s]ome ingredient or ingredients of the
    dyed yarn acted or failed to act at some point in time contrary
    to the intention and expectation of the person who put them
    together," and held that "a change of color in yarn due to a
    latent unexplained defect is an accident."   
    Ibid.
        In making
    this determination, the court relied on the rule that "[t]he
    term 'accident' is to be broadly construed in a policy insuring
    against damage by accident."   
    Ibid.
    Hanover attempts to distinguish the Beacon Textiles
    decision on several grounds.   First, Hanover claims that the
    term "occurrence" does not appear in that case and the court was
    interpreting a different policy provision prior to decades of
    jurisprudence interpreting the meaning of "occurrence."     We
    disagree. The court in the Beacon Textiles case interpreted the
    meaning of the term "accident" in an insurance policy which
    obligated the insurer "[t]o pay on behalf of the insured all
    sums which the insured shall become legally obligated to pay as
    damages because of injury to or destruction of property,
    15
    including the loss of use thereof, caused by accident."      
    Ibid.
    In the present case, "occurrence" is defined by Hanover as an
    "accident."    The alleged distinction is unpersuasive.
    Furthermore, the Supreme Judicial Court has never overruled or
    limited the application of the Beacon Textiles decision.     To the
    contrary, the case has been cited approvingly by Massachusetts
    courts.     See, e.g., Quincy Mutual Fire Ins. Co., 
    393 Mass. at 83
    ; Liberty Mut. Ins. Co., 
    407 Mass. at 358
    ; Powell v. Fireman's
    Fund Ins. Cos., 
    26 Mass. App. Ct. 508
    , 515 (1988); Preferred
    Mut. Ins. Co. v. Gamache, 
    42 Mass. App. Ct. 194
    , 197 (1997).
    See also Markel Am. Ins. Co. v. Pajam Fishing Corp., 
    691 F. Supp. 2d 260
    , 265 (D. Mass. 2010).
    Next, Hanover alleges that in the Beacon Textiles case, the
    defendant insurer identified an expert who was able to attribute
    damage to a defect that preexisted the transmission of the yarn
    to the end user.     Thus, the damage in that case was not
    completely unexplained.    Contrary to this interpretation, the
    court in the Beacon Textiles decision merely states that an
    expert concluded that the yarn was defective in the insured's
    hands before it was delivered to the customer.     Beacon Textiles
    Corp., 
    355 Mass. at 645
    .     There was no indication that the
    expert narrowed or defined any specific cause of the damage to
    the yarn.    Likewise, in the present case, all parties agreed
    that the scallops were damaged in the insured's hands before
    16
    they were delivered to the customer.   The claimed distinction
    raised by Hanover is inapposite.
    Hanover also argues that the Beacon Textiles case involved
    an insured that was accused only of selling defective yarn, and
    did not involve a claim where a product was allegedly damaged
    during the performance of the insured's work.    The purported
    distinction misses the key point that, in both instances, the
    damage or defect stemmed from an unknown cause and occurred
    while the insured was in control of the product (i.e., the yarn
    and the scallops).   In neither case could the parties determine
    with certainty the specific cause of the damage.
    Finally, Hanover contends that the present case is
    controlled by Pacific Indem. Co., 86 Mass. App. Ct. at 66, and
    that a finding that the damage to the scallops was caused by an
    occurrence is foreclosed under this precedent.    This argument is
    also unpersuasive.   In that case, the insured was hired to cut
    down trees.   Indeed, it cut down more trees than directed,
    failed to follow restrictions in cutting brush and trees, and
    "exceeded the scope of the [relevant] permits."    Ibid.   Cutting
    down trees was part and parcel of the insured's ordinary work
    process.   Furthermore, the insured intended to engage in the
    "clear-cutting" at issue.
    In the present case, by contrast, damaging scallops was not
    part of the ordinary work process, and, as evidenced by the
    17
    finding of negligence in the underlying litigation, RSI did not
    intend to cause the resulting harm.7    Moreover, the evidence in
    the summary judgment record in the underlying litigation
    supports the conclusion that the destruction of the scallops was
    the result of an accident.   RSI has been processing scallops
    using the same method for the greater part of seventeen years.
    Whatever caused the harm to the scallops had never occurred
    before and has not occurred since.     Furthermore, Atlantic did
    7
    Hanover also argues that RSI's argument is contrary to
    Friel Luxury Home Constr., Inc. vs. ProBuilders Specialty Ins.
    Co. RRG, No. 09-CV-11036-DPW (D. Mass. 2009). That case, which
    is not binding on this court, is readily distinguishable.
    There, the insured-builder was sued (via counterclaim) in the
    underlying case for the cost of repairing numerous deficiencies
    in a home it had negligently constructed. The defects were
    characterized as being the result of the builder's "faulty
    workmanship." Id. at 3. The counterclaim alleged that the
    builder had "failed to perform work consistent with even minimum
    industry standards and also materially misrepresented aspects of
    the nature and the cost of the work." Id. at 1. For example,
    the plumbing was incorrectly installed, the roofing work was
    "shoddy," the ceilings were not level, certain walls were
    bulging, and the stairs were not adequately supported in
    accordance with the building code. Ibid. The builder argued
    that the defects "must" have been accidental because it did not
    specifically intend to cause the homeowner's harm, nor was it
    substantially certain that such harm would occur. Id. at 5.
    The court rejected this argument and noted that under
    Massachusetts law, faulty workmanship generally fails to
    constitute an accidental occurrence in a commercial liability
    policy because "a failure of workmanship does not involve the
    fortuity required to constitute an accident." Ibid. The court
    opined that in these circumstances, none of the numerous alleged
    defects in the builder's work were "reasonably susceptible" of
    an interpretation that they were accidental, and concluded that
    there was no "occurrence" resulting in property damage within
    the meaning of the policy. Ibid. Thus, the insurer had no duty
    to defend the builder in the underlying case.
    18
    not sue RSI to have the defective processing redone, but rather
    for the value of the damaged property.     Contrast Friel Luxury
    Home Constr., Inc. vs. ProBuilders Specialty Ins. Co. RRG, No.
    09-CV-11036-DPW (D. Mass. 2009) (homeowners sued builder for
    cost of hiring someone else to redo builder's defective work).
    This case is about protecting RSI from liability for the damage
    it negligently caused to the property of a third party,
    Atlantic.   It is not about reimbursing RSI for the cost to
    reprocess the scallops or, in essence, redoing its own defective
    work.    See Oxford Aviation, Inc. v. Global Aerospace, Inc., 
    680 F.3d 85
    , 88-89 (1st Cir. 2012).
    In short, the present case is controlled by the reasoning
    in the Beacon Textiles decision, and Hanover's efforts to
    distinguish that case are unconvincing.8    This precedent,
    combined with the finding of negligence in the underlying
    litigation and the broad construction of the term "occurrence"
    in a CGL policy, compels us to conclude that RSI has a
    reasonable expectation of proving that the unexplained damage
    was caused by an occurrence.   See Vappi & Co., 
    348 Mass. at 432
    ("This court will be slow to adopt any narrow construction of
    8
    Were we to accept Hanover's argument, an insured would
    never have a reasonable expectation of proving that damage was
    caused by an occurrence if it could not specify the precise
    cause of such damage. We think that such a blanket rule would
    undermine the broad construction of CGL policies required by our
    precedent, and unfairly limit coverage. See Quincy Mutual Fire
    Ins. Co., 
    393 Mass. at 83
    .
    19
    the term 'accident' which will limit or defeat any coverage
    fairly intended to be given by a policy described by the insurer
    in such broad terms . . . ").   Thus, the judge erred in allowing
    Hanover's motion for summary judgment.
    b.   Exclusions.   Because the judge concluded that RSI did
    not meet its initial burden of proving that its claimed loss was
    caused by an occurrence, she did not analyze the applicability
    of any exclusions or the special broadening endorsement.    RSI
    contends that we need not remand the matter for determination as
    to the applicability of the exclusions.   Although the
    determination thereof is a question of law, we conclude that a
    remand is appropriate in this case.    See, e.g., Middleborough v.
    Middleborough Gas & Elec. Dept., 
    422 Mass. 583
    , 588 (1996);
    Szymanski v. Boston Mut. Life Ins. Co., 
    56 Mass. App. Ct. 367
    ,
    382 (2002).   Hanover did not argue the applicability of the
    exclusions in its opposition and cross motion for summary
    judgment or in its appellate brief.   Nonetheless, we disagree
    with RSI's assertion that Hanover waived its arguments regarding
    the exclusions.9
    c.   Duty to defend and RSI's counterclaims.   The judge
    granted summary judgment in Hanover's favor, and further ordered
    9
    The record reflects some confusion between the parties and
    the judge as to what specific issues were to be briefed in the
    partial motions for summary judgment. The record supports
    Hanover's position that it did not waive the right to address
    the applicability of the relevant exclusions.
    20
    that "the remaining claims and counterclaims of the parties are
    DISMISSED with prejudice, as moot."     Where we hold that summary
    judgment should not have entered for Hanover, we vacate the
    judgment entered by the Superior Court, and remand for further
    proceedings consistent with this opinion regarding (1) the
    applicability of the exclusions, (2) Hanover's duty to defend,10
    and (3) RSI's counterclaims for breach of contract and
    violations of G. L. cc. 93A and 176D.11
    So ordered.
    10
    Hanover defended RSI in the underlying litigation
    pursuant to a reservation of rights with counsel selected by
    RSI. However, RSI contends that Hanover did not pay all of the
    legal bills and expenses incurred therein.
    11
    Hanover explicitly sought to conduct discovery in the
    Superior Court prior to the filing of the cross motions for
    summary judgment. A Superior Court judge rejected Hanover's
    request and stayed all discovery pending the motions for partial
    summary judgment on the question of coverage. Hanover continues
    to seek discovery regarding the applicability of the exclusions.
    Whether and to what extent discovery will be allowed as to all
    issues in the case going forward, including the timing and scope
    thereof, is left to the discretion of the judge of the Superior
    Court.