Commonwealth v. Heath ( 2016 )


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    15-P-227                                                Appeals Court
    COMMONWEALTH     vs.   CARROLL N. HEATH.1
    No. 15-P-227.
    Essex.        February 11, 2016. - April 26, 2016.
    Present:    Kafker, C.J., Rubin, & Agnes, JJ.
    Practice, Criminal, Loss of evidence by prosecution,
    Preservation of evidence, New trial. Evidence,
    Exculpatory, Videotape, Relevancy and materiality.
    Complaint received and sworn to in the Newburyport Division
    of the District Court Department on May 30, 2013.
    The case was tried before Allen G. Swan, J., and a motion
    for a new trial was heard by him.
    Christine DeBernardis for the defendant.
    Catherine P. Sullivan, Assistant District Attorney, for the
    Commonwealth.
    KAFKER, C.J.        The defendant, Carroll N. Heath, was
    convicted of assault and battery on a police officer pursuant to
    1
    The   defendant uses the name Carroll Heath-Willis in his
    pleadings,   but as is our custom, we take the defendant's name as
    it appears   on the complaint. See Commonwealth v. Supplee, 45
    Mass. App.   Ct. 265, 265 n.1 (1998).
    2
    G. L. c. 265, § 13D, and also of disturbing the peace.2      He
    appeals the judge's denial of his motion for a new trial on the
    assault and battery charge, claiming that he was denied due
    process of law by the Commonwealth's failure to preserve a video
    recording of incidents in the booking room of the Haverhill
    police station that led to the assault and battery charge.3        We
    reverse.
    1.    Background.   a.   The events of May 29.   On May 29,
    2013, the defendant was arrested for disturbing the peace.         He
    had entered the emergency room at Merrimac Valley Hospital in
    Haverhill, demanded a sandwich, a shower, and that someone do
    his laundry, and let loose a tirade of racist, sexist, and other
    offensive comments at medical personnel when they told him that
    he must first see a physician before they could provide him with
    food and that they "did not have a shower in the emergency
    department."   Haverhill police Officer Dennis Moriarty, who was
    called to the hospital, tried to calm the defendant and escorted
    2
    The defendant's conviction of disturbing the peace was
    placed on file with the defendant's consent and is not before
    us. See Commonwealth v. Lites, 
    67 Mass. 815
    , 816 (2006). The
    defendant was also charged with threatening to commit a crime,
    but he was found not guilty on that charge.
    3
    The defendant has been represented by at least three
    different attorneys over the course of these proceedings. We
    refer to them as pretrial counsel (who filed the motions to
    produce and preserve the booking video), trial counsel, and
    appellate counsel (who represented the defendant in connection
    with his motion for a new trial and on appeal before this
    court).
    3
    him from the hospital building while the defendant verbally
    threatened to hack him to pieces with a machete.    The defendant
    then proceeded to a neighboring property, and Moriarty was
    called to that location by a resident when the defendant refused
    to leave.    Moriarty then arrested the defendant and took him to
    the police station for booking.
    Officer Moriarty testified at trial that because the
    defendant "needs crutches to walk . . . [and] has no use of his
    legs," Moriarty did not place the defendant in handcuffs at the
    time of the arrest.   Moriarty testified that he asked the
    defendant during booking to remove various articles from his
    person, including a baseball cap, socks, and shoes, and Moriarty
    informed the defendant that if he did not remove the items
    voluntarily, Moriarty would do it himself.   Moriarty testified
    that when the defendant refused to remove the aforementioned
    articles, Moriarty removed the defendant's cap.    The defendant
    then forcefully struck Moriarty in the chest.    Moriarty
    testified that he was wearing a "bullet resistant trauma vest[]"
    at the time, and the punch left "no marks" and "didn't require
    any type of medical attention."   Moriarty testified that he and
    two other officers subdued the defendant and "dragged him into
    his cell."
    During Officer Moriarty's testimony, he was asked about
    video recording in the booking room.    On direct examination, he
    4
    testified that there was a "means of recording" what was going
    on in the booking room and that he did not know "who [was] . . .
    in charge of maintaining" that recording device.    He also
    testified that he was not permitted to view the video recording
    nor did he have access to it.    On cross-examination, Moriarty
    testified that "there were security cameras there that
    essentially captured the entire booking process."    He also
    testified on cross-examination that he did not "attempt to talk
    to any other officers, superiors or other supervisors . . . to
    obtain that booking video."
    During the charge conference, the defendant requested an
    instruction on missing evidence, i.e., the booking video, which,
    he informed the judge, had been requested and had been the
    subject of a motion to preserve.   It was clear at this time that
    the judge, the prosecutor, and trial counsel understood that the
    video had not been preserved.4   The defendant proposed that the
    judge instruct the as follows:
    4
    Although the details of the discussion regarding the jury
    instruction are marked as inaudible, the issue is not in doubt.
    Trial counsel argued in his opening statement that "the
    Haverhill [p]olice actually have the ability to videotape this
    process. They actually get this on to get the actual booking
    where this alleged incident occurred. You're not going to see a
    videotape, ladies and gentlemen of the jury." The motion to
    preserve the booking video, filed by pretrial counsel, had been
    allowed on June 27, 2013, without opposition from the
    Commonwealth. The prosecutor had raised the issue of the
    missing evidence instruction to the judge before jury
    5
    "[I]f the Commonwealth, . . . could have gathered and
    produced particular evidence that would have been helpful
    to your deliberations in this matter, it is logical to
    assume that the government would naturally offer that
    evidence at trial.
    "If then, without explanation, . . . that evidence is
    not presented at trial, you may infer that the potential
    . . . evidence would have been unfavorable to the
    Commonwealth."
    The judge denied the request and the defendant objected.
    In closing, trial counsel conceded the disturbing the peace
    charge but contested the assault and battery, arguing:
    "[Y]ou heard that the whole booking process is
    recorded. There's video cameras that record this. Officer
    Moriarty knows that these booking videos can be used as
    evidence. . . . But there's no booking video. We only
    know what happened from Officer Moriarty's testimony. We
    don't have a booking video to either corroborate his story
    or dispel it. But don't you find it a little problematic
    if the Commonwealth is trying to get a conviction and they
    have a booking video that backs his story up? You should
    be watching it right now. You should have already watched
    it. But you don't have it here today."
    The prosecutor ended his closing by addressing the booking
    video:
    "I'd simply ask you not [to] speculate as the Judge
    will instruct you about what was in the video or why
    empanelment. On July 21, 2014, at an evidentiary hearing on the
    defendant's motion for a new trial, the prosecutor told the
    judge that on the date the defendant's motions to produce and
    preserve the booking video had been allowed, "[she] did sign the
    conference report with [defendant's pretrial counsel], and [she]
    did agree that the booking video would be provided." The motion
    judge, who was also the trial judge, explained that he had given
    trial counsel "full leeway without any objection from the
    District Attorney to argue to the jury the absence of a video in
    the booking room." The issue for the judge was not whether the
    video had been made and not preserved but who was responsible
    for its deletion.
    6
    there's no video or anything like that. And simply confine
    yourself to the evidence before you. And the evidence
    before you is the officer told you he didn't know how to
    get the video. . . . Beyond that, there's no evidence
    before you."
    b.   New trial motion.   The defendant filed a motion for new
    trial, contending that he was denied due process of law by the
    Commonwealth's failure to preserve the booking video.     The
    motion was supported by affidavits from the defendant and his
    pretrial counsel.   The motion judge (who was also the trial
    judge) conducted an evidentiary hearing.   The judge found that
    "A pretrial hearing was held on June 3, [2013,] and
    another on June 27. At the second pretrial, the
    defendant's court-appointed attorney filed a discovery
    motion requesting that the police booking video be
    preserved. The court allowed the motion, and defense
    counsel agreed in open court to contact the police
    department directly to obtain the video.
    "While apparently voicemail messages were left by
    counsel for Haverhill Police Sergeant Brian Smith[,] . . .
    Smith did not receive them, due in part . . . to problems
    in the department's telephone system . . . ."
    The judge credited Sergeant Smith's testimony at the
    evidentiary hearing to the effect that he did not speak to
    pretrial counsel about the video until he saw him at Haverhill
    District Court on an unrelated matter in mid-July, 2013.     When
    Smith checked on the booking video, he discovered that it had
    been erased.   Smith testified that he had never received a copy
    of the motion to preserve the video.   The judge found:
    "Even assuming the video to be potentially exculpatory
    -- something now we will never know -- and material, there
    is no culpability on the part of the Commonwealth. The
    7
    request to preserve the video was not made until 29 days
    after the recording of the assault in the booking room was
    made.[5] Given that the video system's self-purging
    mechanism operates 30 days or sooner after recording, the
    request when made may have already been untimely.
    Moreover, since counsel had assumed the responsibility of
    obtaining the video and, by his own calculation, did not
    make contact with the officer responsible for evidence
    preservation until 33 days by telephone (July 1) and 43
    days in person (July 11) after the recording was made (May
    29), the Commonwealth cannot be charged with negligent or
    intentional culpability in the destruction of the video."
    The judge ultimately found that "any prejudice to the defendant
    was obviated by allowing defense counsel 'to question about and
    comment upon the Commonwealth's failure to produce the
    videotape.'   Commonwealth v. Cameron, 
    25 Mass. App. Ct. 538
    , 549
    (1988)."
    2.    Denial of the motion for new trial.   a.   Standard of
    review.    "It is well established that, '[i]n reviewing the
    denial or grant of a new trial motion, we examine the motion
    judge's conclusion only to determine whether there has been a
    5
    The judge appears to refer to the filing of the motion to
    preserve, which he referred to as "the request to preserve."
    During the hearing, appellate counsel challenged the judge's
    calculation that thirty days had elapsed between the recording
    of the booking video and the date on which pretrial counsel had
    left his first voice mail message for Sergeant Smith, claiming
    that the judge's calculation was off by one day. The
    Commonwealth concedes that the defendant's calculation was
    probably correct. Because Officer Moriarty was not first
    dispatched until about 10:00 P.M. on May 29, 2013, if pretrial
    counsel left his first voice mail message for Sergeant Smith
    before that time on June 28, less than thirty full days would
    have elapsed between that voice mail message and the booking
    room incident. Regardless of who is correct, our decision in
    this case does not rely on that distinction.
    8
    significant error of law or other abuse of discretion.'"
    Commonwealth v. Brescia, 
    471 Mass. 381
    , 387 (2015), quoting from
    Commonwealth v. Wright, 
    469 Mass. 447
    , 461 (2014).   We typically
    "grant special deference to a decision on a motion for a new
    trial of the judge who was also the trial judge."    Commonwealth
    v. Tucceri, 
    412 Mass. 401
    , 412 (1992).   Nevertheless, because
    the defendant's "new trial claim is constitutionally based, this
    court will exercise its own judgment on the ultimate factual as
    well as legal conclusions."   
    Id. at 409.
      Commonwealth v. Cohen
    (No. 1), 
    456 Mass. 94
    , 105 (2010).
    b.   Test to determine remedy for the loss of the video.    In
    Commonwealth v. Williams, 
    455 Mass. 706
    , 716-717 (2010), quoting
    from Commonwealth v. Cintron, 
    438 Mass. 779
    , 784 (2003), the
    Supreme Judicial Court stated:
    "A defendant who seeks relief from the loss or
    destruction of potentially exculpatory evidence has the
    initial burden, . . . to establish a reasonable
    possibility, based on concrete evidence rather than a
    fertile imagination, that access to the [lost or destroyed
    evidence] would have produced evidence favorable to his
    cause. . . . If he meets his initial burden, a balancing
    test is employed to determine the appropriateness and
    extent of remedial action. The courts must weigh the
    culpability of the Commonwealth, the materiality of the
    evidence, and the potential prejudice to the defendant."6
    6
    In some circumstances, a defendant is not required to meet
    the initial burden: "[W]here the Commonwealth has acted in bad
    faith or recklessly, resulting in the loss or destruction of
    evidence, the defendant may be independently entitled to a
    remedy even without meeting [this initial burden]." Williams,
    9
    We apply this analysis to the case before us.
    i.   Defendant's initial burden.   Although the judge
    assumed that the video would have been potentially exculpatory
    to move on to the balancing test, we conduct our own analysis of
    whether the defendant met his initial burden as a matter of law.
    The defendant's initial burden to establish by means of
    "concrete evidence" that the destroyed evidence was exculpatory
    does not require definitive proof of what the video did, in
    fact, show; "because the [video has] been destroyed, it is no
    longer possible to determine whether the defendant would have
    obtained any evidence of an exculpatory nature had the [video]
    been made available to him for inspection or examination."
    Commonwealth v. Neal, 
    392 Mass. 1
    , 12 (1984).   The Supreme
    Judicial Court reiterated this point in 
    Williams, supra
    at 714-
    715, quoting from 
    Neal, supra
    :
    "To require the defendant at this stage to prove that
    the [lost or destroyed evidence at issue] [was] in fact
    exculpatory would . . . convert the [Commonwealth's duty to
    disclose exculpatory evidence] . . . into an empty promise,
    easily circumvented by suppression of evidence by means of
    destruction rather than mere failure to reveal" (quotations
    
    omitted). 455 Mass. at 718
    . In the instant case, while the judge did not
    specifically reach the issue of bad faith in his order denying
    the defendant's motion for a new trial, his findings do not
    support the view that the Commonwealth exhibited bad faith in
    failing to prevent the deletion of the booking video.
    10
    The "reasonable possibility, based on concrete evidence"
    formulation does, however, require more from a defendant than
    "speculation or surmise" about whether he might have uncovered
    something unknown to him having exculpatory value if he had had
    an opportunity to examine the evidence before its destruction.
    
    Williams, 455 Mass. at 717
    .   The defendant must articulate what
    exculpatory information he believes the evidence would have
    revealed, and there must be a "reasonable possibility" that the
    evidence could have revealed such exculpatory information prior
    to its loss or destruction.   Compare Commonwealth v. Woodward,
    
    427 Mass. 659
    , 677-678 & n.33 (1998) (defendant established
    "reasonable possibility" that exculpatory evidence would have
    been found when Commonwealth lost tissue sample, "the bullseye
    of the medical problem," which was important issue at trial),
    and Commonwealth v. Sasville, 
    35 Mass. App. Ct. 15
    , 15, 22-23
    (1993) (defendant established that Commonwealth destroyed
    "potentially exculpatory evidence" in rape case), with 
    Williams, 455 Mass. at 720
    ("defendant was unable to demonstrate a
    reasonable possibility that the lost opportunity to observe the
    testing [of a blood sample] was exculpatory"), and Commonwealth
    v. Meas, 
    467 Mass. 434
    , 448 n.16, cert. denied, 
    135 S. Ct. 150
    (2014) ("defense counsel offered only speculation in claiming
    that the lost [video] footage would have been exculpatory" where
    two of three video recordings preserved).
    11
    In the instant case, the defendant's affidavit contends
    specifically that the booking video would have shown that he did
    not assault Officer Moriarty and that Moriarty, in fact,
    assaulted him.   See Commonwealth v. Carey, 
    26 Mass. App. Ct. 339
    , 340 (1988) ("Appropriate use of videotapes as evidence
    includes the videotape record of the booking of a defendant").
    Moriarty, the Commonwealth's only trial witness concerning the
    incidents at booking, testified that, "there were security
    cameras there that essentially captured the entire booking
    process."   The credibility of Moriarty was critical, and if the
    booking video had shown that the defendant had not assaulted
    Moriarty, it likely would have been outcome determinative on the
    assault and battery charge.    See 
    Neal, supra
    at 11, quoting from
    Commonwealth v. Collins, 
    386 Mass. 1
    , 8 (1982) ("[E]vidence
    tending to impeach the credibility of a key prosecution witness
    is 'clearly exculpatory'").7    "Any conclusion on this record that
    the videotape has no exculpatory potential could rest only on an
    arbitrary preference for the officer['s] testimony over [the
    affidavit] of the defendant."    Commonwealth v. Cameron, 25 Mass.
    App. Ct. 538, 547 (1988).     The defendant has therefore
    "establish[ed] a reasonable possibility" that the booking video
    would have been exculpatory.    
    Williams, 455 Mass. at 716
    ,
    7
    Of course, the booking video also could have established
    definitive evidence of the defendant's guilt as well.
    12
    quoting from 
    Cintron, 438 Mass. at 784
    .    The judge thus did not
    err in assuming that the video was exculpatory.
    ii.   The balancing test.    We next consider the judge's
    application of the balancing test that "weigh[s] the culpability
    of the Commonwealth, the materiality of the evidence, and the
    potential prejudice to the defendant."     
    Williams, supra
    , quoting
    from 
    Cintron, supra
    .     We conclude that the judge erroneously
    determined that the Commonwealth had no culpability because he
    misapprehended when the Commonwealth's duty to preserve the
    evidence attached.   We also conclude that he erroneously
    determined that there was no prejudice to the defendant, as the
    combination of the Commonwealth's failure to preserve and
    produce the booking video, the judge's declining to give the
    jury any instruction on how to consider the evidence, and the
    prosecutor's argument to the jury that they should not speculate
    why there was no video did in fact prejudice the defendant.       "As
    a result, the judge did not properly calibrate the factors in
    the balancing test and underestimated both the culpability of
    the Commonwealth and the potential prejudicial effect of the
    destruction of the evidence," as well as the appropriate remedy.
    See 
    Sasville, 35 Mass. App. Ct. at 23
    .
    A.    Culpability.   The judge's finding that "there [was] no
    culpability on the part of the Commonwealth" necessarily
    presupposed that the Commonwealth's duty to preserve exculpatory
    13
    evidence attaches only when a motion to preserve the evidence
    has first been made.   Such a conclusion is legal error.    As the
    defendant and the Commonwealth both recognized at oral argument,
    in 
    Sasville, 35 Mass. App. Ct. at 18-19
    , this court confirmed
    that the duty to preserve material, potentially exculpatory
    evidence arises prior to such a motion.
    "It has been held that the Commonwealth has the duty not to
    destroy exculpatory evidence; rather, it must preserve such
    evidence for the defendant to inspect, examine, or perform
    tests on, if he so chooses. This obligation grows out of
    the Commonwealth's duty to disclose evidence favorable to
    an accused upon request . . . where the evidence is
    material either to guilt or to punishment . . . . To hold
    otherwise would allow the Commonwealth's duty to disclose
    exculpatory evidence to be avoided by destroying vital
    evidence before prosecution begins or before defendants
    hear of its existence."
    
    Ibid. (quotations and citations
    omitted).   In Commonwealth v.
    Laguer, 
    448 Mass. 585
    , 595 n.27 (2007), the Supreme Judicial
    Court cautioned that "the Commonwealth's duty to disclose
    exculpatory evidence is not dependent on a request by the
    defense for such evidence.   The Commonwealth has a duty to
    disclose all exculpatory evidence, requested or not."
    We therefore conclude that in the instant case, where the
    police department had a video recording of an alleged crime
    committed in its booking area, with which the defendant was
    charged, the Commonwealth should have required no further
    notification by the defendant to recognize the need to preserve
    14
    that video evidence.8   See Sasville, supra at 23-24 ("The worth
    of such [evidence] to establish conclusively [the guilt or
    innocence of the defendant] would be known to any professional
    in the criminal justice system").   Contrast Commonwealth v.
    Jewett, 
    17 Mass. App. Ct. 354
    , 359-360, S.C., 
    392 Mass. 558
    (1984) (defendant must make request for specialized handling of
    evidence where Commonwealth would not otherwise be aware of need
    for such handling); Commonwealth v. Mitchell, 
    38 Mass. App. Ct. 184
    , 192-193 (1995) (same).
    We conclude that the Commonwealth's breach of its duty to
    preserve that evidence was negligent.9   See Cameron, 25 Mass.
    App. Ct. at 548.   "Negligence or inadvertence are less culpable
    than bad faith, but they are nevertheless culpable and must be
    accounted for in the balancing procedure."10   Commonwealth v.
    8
    The actions of the police in allowing the booking video to
    be deleted are imputed to the prosecutor. See Commonwealth v.
    Olszewski, 
    401 Mass. 749
    , 753 (1988), S.C., 
    416 Mass. 707
    (1993), cert. denied, 
    513 U.S. 835
    (1994). This is true even if
    the prosecutor did not have actual knowledge of the existence of
    the booking video. See Commonwealth v. St. Germain, 
    381 Mass. 256
    , 261 n.8 (1980); Commonwealth v. Gallarelli, 
    399 Mass. 17
    ,
    20 n.4 (1987).
    9
    While we independently arrive at this conclusion, the
    Commonwealth correctly conceded at oral argument before this
    court that there was at least negligent culpability on the
    Commonwealth's part for failing to preserve the booking video.
    10
    The judge's findings regarding the lengthy delay in the
    defendant's request for the booking video, and the judge's
    crediting of Sergeant Smith's testimony at the motion hearing
    that he did not receive the voice mail messages prior to the
    15
    Noonan, 
    48 Mass. App. Ct. 356
    , 360 n.5 (1999), quoting from
    Commonwealth v. Olszewski, 
    401 Mass. 749
    , 757 n.7 (1988), S.C.,
    
    416 Mass. 707
    (1993), cert. denied, 
    513 U.S. 835
    (1994).      In
    finding the Commonwealth not culpable, the judge erroneously
    failed to consider and then weigh the Commonwealth's negligence
    in the balancing test.
    B.    Materiality of the booking video.     The trial judge did
    not reach the issue of materiality, but assumed that the booking
    video was material for the sake of conducting the balancing
    test.    We now consider the issue ourselves.
    We must first determine the appropriate standard to apply
    to review the materiality of the booking video.     "The definition
    of 'material' varies with the specificity of the defendant's
    discovery request."    Commonwealth v. Montanez, 
    410 Mass. 290
    ,
    297 n.8 (1991).    Prior to trial, the defendant's motions to
    preserve and produce the booking video were allowed without
    opposition from the Commonwealth.    These motions represented
    "specific request[s which] 'provide[d] the Commonwealth with
    notice of the defendant['s] interest in a particular piece of
    evidence.'"   Commonwealth v. Jackson, 
    388 Mass. 98
    , 110 (1983),
    quoting from Commonwealth v. Wilson, 
    381 Mass. 90
    , 109 (1980).
    As such, to establish the materiality of the evidence, the
    thirty-day scheduled erasure of the video, support a finding of
    negligence rather than bad faith.
    16
    "defendant need only demonstrate that a substantial basis exists
    for claiming prejudice from the nondisclosure."     
    Williams, 455 Mass. at 721
    n.12, quoting from 
    Tucceri, 412 Mass. at 412
    .
    As was the case in 
    Sasville, 35 Mass. App. Ct. at 25-26
    ,
    the credibility of "the key prosecution witness . . . was of
    major importance."   If the booking video had demonstrated that
    the defendant had not assaulted Officer Moriarty,
    "such evidence would have undoubtedly undermined
    [Moriarty's] credibility in the eyes of the jury. It would
    also have provided a theory of defense to the defendant,
    [that the police had attempted to cover up an assault by
    Moriarty against the defendant, as alleged in the
    defendant's affidavit]. . . . Therefore, the destroyed
    evidence was highly material."
    
    Ibid. The defendant has
    demonstrated that destruction of the
    booking video prior to its disclosure to him created a
    substantial basis for a claim of prejudice.    
    Williams, supra
    .
    This factor of the balancing test thus favors the defendant, and
    the judge did not err in assuming that the video was material.
    C.   Prejudice to the defendant's case.   We disagree with
    the judge's conclusion that "[t]he defendant was not prejudiced
    by the failure to preserve [the booking video]" because the
    judge allowed the defendant to cross-examine Moriarty and to
    comment on the missing video during his opening statement and
    closing argument.    We emphasize that the absence of the video
    17
    denied the defendant the most concrete evidence available to
    impeach Moriarty.   See Sasville, 35 Mass App. Ct. at 27 ("[I]n
    the absence of any concrete evidence . . ., the success of any
    impeachment would be remote, at best").   Although we have
    recognized that in certain circumstances the ability "to
    question and comment about the fact that [the defendant] was
    videotaped but the Commonwealth does not now have that
    evidence," would be a potential remedy to such prejudice, we
    have not concluded that such questioning or commentary is a
    cure-all.   
    Cameron, 25 Mass. App. Ct. at 549
    .
    Here, the ability to question the Commonwealth about the
    loss of the video was not alone sufficient, particularly in
    light of the judge's declining to give a missing evidence
    instruction and the prosecutor's closing argument that the jury
    should listen to the judge's instructions, confine itself to the
    evidence, and not speculate about why there is no video.     In the
    absence of any instruction from the judge about how to consider
    the missing evidence, the potential for juror confusion was
    substantial.   Indeed the judge's standard instructions appeared
    to confirm the prosecutor's closing argument:
    "You are not to engage in any guesswork about any
    unanswered questions that remain in your mind or to
    speculate about what the real facts might or might not have
    been. . . . You are to decide what the facts are solely
    from the evidence admitted in the case and not from
    suspicion or conjecture. The evidence consists of the
    18
    testimony of witnesses as you recall it. . . . Now some
    things that occur during a trial are not evidence and you
    may not consider them as evidence in deciding the facts of
    the case. . . . The opening statements and closing
    arguments of the lawyers are not a substitute of the
    evidence."
    In light of the combined effects of the prosecutor's closing
    argument and the judge's initial and final instructions to the
    jury, "a comment by defense counsel in his closing argument upon
    the 'Commonwealth's failure to produce the [missing evidence]'
    would not have provided a fair trial."    Sasville, 35 Mass. App.
    Ct. at 28.   The third factor of prejudice thus favors the
    defendant.
    c.   Remedy for prejudice to defendant's case.    "Absent a
    clear abuse of discretion, we will not disturb the judge's
    decision concerning an appropriate remedy" for lost or destroyed
    evidence.    Commonwealth v. Harwood, 
    432 Mass. 290
    , 302 (2000).
    In the instant case, all three factors of the balancing test
    favor the defendant.   In light of both the Commonwealth's
    culpability and the fact that the jury were effectively
    foreclosed from drawing any negative inference about the
    destroyed booking video, the remedies that were afforded to the
    defendant were "inadequate to protect the defendant's
    constitutional right to a fair trial."    Sasville, 35 Mass. App.
    Ct. at 23.
    19
    We therefore reverse the order denying the defendant's
    motion for a new trial.    The judgment is reversed and the
    verdict is set aside.    At any retrial of the defendant, the
    trial judge must instruct the jury on how to address the missing
    booking video.   As the Supreme Judicial Court has explained,
    "[w]e have not directly addressed the issue of a missing
    evidence instruction.    However, '[o]ur courts have fashioned or
    upheld various judicial remedies for the loss of evidence'"
    (footnote omitted).     Commonwealth v. Kee, 449 Mass 550, 557
    (2007), quoting from Harwood, supra at 302.      "In certain cases
    where evidence has been lost or destroyed, it may be appropriate
    to instruct the jury that they may, but need not, draw an
    inference against the Commonwealth."     
    Ibid. This is such
    a
    case.   The instruction "should generally permit, rather than
    require, a negative inference against the Commonwealth."       
    Id. at 558.
       The jury should also be instructed that "[i]t may be
    possible to draw more than one inference from the circumstances
    warranting the missing evidence instruction, . . . and choosing
    between competing inferences is the province of the jury."        
    Id. at 558-559.
      Both the Commonwealth and the defendant are also
    free to introduce testimony and other evidence regarding the
    reasons why the booking video was not preserved or produced and
    20
    to argue the reasonable inferences that can be drawn therefrom.
    Compare Cameron, 25 Mass App. Ct at 549.11
    Order denying motion for
    new trial reversed.
    Judgment reversed.
    Verdict set aside.
    11
    As we conclude that the judgment must be reversed, we do
    not reach the defendant's claim of ineffective assistance of
    counsel, which he raises for the first time on appeal. We note,
    however, that the courts of the Commonwealth "strongly disfavor
    raising claims of ineffective assistance on direct appeal."
    Commonwealth v. Zinser, 
    446 Mass. 807
    , 811 (2006).