Commonwealth v. Connolly ( 2017 )


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    16-P-107                                               Appeals Court
    COMMONWEALTH    vs.   DAVID A. CONNOLLY.
    No. 16-P-107.
    Middlesex.      December 14, 2016. - May 25, 2017.
    Present:   Wolohojian, Milkey, & Shin, JJ.
    Assault and Battery. Evidence, Videotape, Best and secondary,
    Cross-examination, Authentication, Identification,
    Opinion. Identification. Witness, Cross-
    examination. Fair Trial.
    Complaint received and sworn to in the Malden Division of
    the District Court Department on August 19, 2014.
    The case was tried before Emily A. Karstetter, J.
    Justin J. Patch for the defendant.
    Alaina Catherine Sullivan, Assistant District Attorney, for
    the Commonwealth.
    SHIN, J.   The defendant was convicted of assault and
    battery for pushing someone in a hallway of an apartment
    building.   While he admitted that contact occurred, his defense
    was that it was accidental.      The case therefore turned on the
    details of the interactions between the two individuals.      At
    2
    trial the Commonwealth presented a single witness -- a police
    officer who watched a video of surveillance footage 1 that he said
    was recorded from inside the building.   Before the defense had
    an opportunity to view the video, it was erased through no fault
    of the Commonwealth.   Over the defendant's objection, the judge
    allowed the officer to testify as to his recollections of what
    he saw on the video, including that, contrary to the theory of
    the defense, it showed the defendant lifting both arms and
    "shoving" the victim to the ground.
    We consider in this appeal (1) whether the requirement of
    authentication pertaining to real evidence applies to the lost
    video, and (2) whether, and in what circumstances, a judge can
    admit a witness's lay opinion identifying a person on a video,
    where the video is not available for the jury to view.   With
    respect to the first question, we conclude that, before the
    officer's testimony could be admitted, the Commonwealth had to
    lay a foundation establishing that the lost video was what the
    officer claimed it to be, i.e., a genuine recording of the
    encounter that occurred between the defendant and the victim.
    With respect to the second question, while we reject the
    defendant's contention that the unavailability of the video
    required automatic exclusion of the officer's identification
    1
    The record does not reflect what medium was used to store
    the video.
    3
    testimony, we conclude that the Commonwealth had to lay
    sufficient foundational facts to enable the jury to make their
    own findings about the accuracy and reliability of the officer's
    identifications.    The Commonwealth did not meet either of these
    requirements.    The admission of the officer's testimony was
    therefore an abuse of discretion, and, because the
    Commonwealth's case rested on that testimony, the error was
    prejudicial.    Accordingly, we vacate the conviction.
    Background.    There is no dispute that some sort of incident
    occurred between the defendant and the victim, Carol White, on
    July 1, 2014, at an apartment building in Everett.    As a result
    of that incident, the defendant was charged in August of 2014
    with assault and battery. 2
    Prior to trial, which occurred in July of 2015, the
    defendant moved to prevent the Commonwealth's sole witness,
    Everett police Officer Paul Giardina, from testifying as to his
    observations of the missing video.    The defendant argued, among
    other things, 3 that his attorney would have no effective way of
    2
    The defendant was initially charged with assault and
    battery on a person over sixty years of age and threatening to
    commit a crime. The threat charge was dismissed prior to trial,
    and the charge of assault and battery on a person over sixty
    years of age was later reduced to simple assault and battery.
    3
    It is likely that the defendant raised additional
    objections, but we do not know the nature of those objections
    because portions of the transcript are noted as "inaudible."
    4
    cross-examining the officer without having seen the video
    himself, that the officer's testimony would be hearsay and
    overly prejudicial, that the video was not properly
    authenticated, and that there were "issues of identification."
    In response the prosecutor asserted that the officer could
    properly testify as to the contents of the video because it
    never came within the Commonwealth's custody and control;
    according to the prosecutor, the management of the apartment
    building had accidentally erased the video in the course of
    trying to make a copy.   The defendant agreed that there was no
    evidence of "any wrongdoing on the part of the Commonwealth with
    respect to the destruction of the evidence."
    Initially, the judge expressed concerns about "fundamental
    fairness" to the defendant, stating that "at the very least, he
    should have been able to view [the video] before being expected
    to cross-examine the officer about its content."   As the judge
    reasoned, "We don't know the quality of the video.    We don't
    know whether -- well, I assume there would be some testimony,
    perhaps, about whether it was in black and white or in color;
    whether it was from a significant distance, and . . . whether
    there may have been other cameras involved . . . ."    But the
    judge then conveyed uncertainty as to whether these concerns
    "render[ed] [the officer's testimony] completely inadmissible
    under the law" or whether they "[went] to the weight of the
    5
    evidence."   Ultimately, she reserved ruling on the motion,
    indicating that she would determine the admissibility of the
    officer's testimony at trial.
    The defendant invoked his right not to testify at trial and
    called no witnesses.   Thus, the sole witness was Officer
    Giardina, who testified as follows.   At approximately 10:10 P.M.
    on July 1, 2014, Officer Giardina was dispatched to an apartment
    building at 19 Hancock Street in Everett, where he spoke with
    both White and the defendant.   He observed that White was
    "elderly," was "having a tough time walking around," and
    "appeared a little confused."   The defendant told the officer
    that he had been in the community bathroom with his girl friend
    and accidentally bumped White over when he opened the bathroom
    door.   The officer did not arrest the defendant because "it
    appeared that it was an accident."
    About a month later, on August 7, 2014, Officer Giardina
    returned to the apartment building and spoke again with the
    defendant.   This time, the defendant admitted that he and White
    "had a small argument" before going their separate ways.     The
    defendant also admitted that he made contact with White twice:
    first, when he knocked her over with the bathroom door, and
    second, when he bumped into her in the hallway.   According to
    the defendant's description of this second incident, after he
    "walked down the hallway and came back," he "was turned around
    6
    looking away from [White]" when "she came up behind him"; at
    that point he "quickly turned around," "didn't realize she was
    there," and "just threw his hands up to stop her and knocked her
    down." 4
    That same day, Officer Giardina met with Mitch Crouse, who
    he "believe[d] . . . was one of the building supervisors."    The
    officer testified, over the defendant's objection, that Crouse
    showed him "video of the incident."   He then described the
    contents of the video, again over the defendant's objection, as
    follows:
    "In the video you can see Mrs. White going to the bathroom
    door. The door swings open. You see Mrs. White go into
    the bathroom and then she comes out from the bathroom and
    you also see Mr. Connolly come out from the bathroom. They
    go their separate ways, one down one end of the hallway
    [inaudible word]. Mr. Connolly was walking away from the
    bathroom. Mrs. White was still by the bathroom door.
    There's no audio on the video but it appears that they're
    having some sort of shouting match. And then Mr. Connolly
    walks back towards Mrs. White and shoves her to the
    ground."
    Responding to follow-up questions from the prosecutor, Officer
    Giardina stated that the defendant walked "[m]aybe 20, 30 feet"
    down the hall before coming back toward White and using "[t]wo
    hands" to "shov[e] her."   Later, on redirect examination, the
    4
    Although Officer Giardina initially   suggested that the
    defendant's July 1 and August 7 statements   were conflicting, he
    agreed on cross-examination that they were   consistent. The
    officer also agreed that the defendant was   "forthright and open"
    during his interviews.
    7
    officer reiterated that he saw the defendant "walk[] up to
    [White] and lift[] his arms and push[] her."
    On cross-examination defense counsel asked Officer Giardina
    a series of questions about the camera angles and quality of the
    video, eliciting testimony that the video was "black and white"
    and facing "straight down the hallway."    The remainder of
    defense counsel's questions sought mostly to test the accuracy
    of the officer's recollection of what he saw on the video.    In
    response to that line of questioning, the officer admitted that
    he could not remember if the defendant had his head up or down
    as he was walking down the hallway.   He also admitted that the
    defendant was walking "at a regular pace" and that there was no
    altercation or apparent conversation between him and White after
    she fell to the ground.
    During her closing argument, the prosecutor emphasized the
    testimony elicited on cross-examination about the quality of the
    video, asserting that Officer Giardina "had a clear view
    straight down the hallway of these two individuals, Mr.
    Connolly, the defendant, and Miss White."    The prosecutor also
    urged the jury to reject the defense's theory that the contact
    was accidental and credit Officer Giardina's testimony that the
    video showed the defendant "throw[ing] up his arms and push[ing]
    White, knocking her down."   The following passage illustrates
    the nature of the prosecutor's argument:
    8
    "[W]hat you heard from Officer Giardina is that the
    defendant lifted his hands and he pushed Miss White,
    knocking her to the ground. And what was the viewpoint on
    that? It was straight down the hallway. Yes, it was in
    black and white; but that doesn't mean you can't see
    somebody commit an act. Officer Giardina had talked to
    Miss White. Officer Giardina had talked to Mr. Connolly.
    He could recognize these individuals even if the video was
    in black and white. Do those details really matter?
    That's up to you to decide based on what you heard from
    Officer Giardina."
    After less than one-half hour of deliberations, the jury
    found the defendant guilty of assault and battery.      At
    sentencing defense counsel again voiced his objection to the
    officer's testimony, asserting that the "whole case was based
    upon the evidence that came in . . . as observations from a
    video tape," and he was "significantly limited in [his] cross-
    examining . . . because [he] ha[d] not seen that video."      The
    judge ultimately sentenced the defendant to six months of
    probation.
    Discussion.    To put our analysis in context, we note at the
    outset what is not at issue in this appeal.      First, this case
    does not implicate the best evidence rule, which provides that
    "[a]n original writing or record is required in order to prove
    its content."    Mass. G. Evid. § 1002 (2017).    See Commonwealth
    v. DeJesus, 
    87 Mass. App. Ct. 198
    , 200 (2015).      This is so, in
    part, because the rule excuses production of the original record
    where it was "lost or destroyed, and not by the proponent acting
    in bad faith."    Mass. G. Evid. § 1004(a).   See DeJesus, 
    87 Mass. 9
    App. Ct. at 200, quoting from Commonwealth v. Ocasio, 
    434 Mass. 1
    , 6 (2001) ("[W]here the contents of a document are to be
    proved, the party must either produce the original or show a
    sufficient excuse for its nonproduction").    As noted, the
    defendant has made no suggestion that the Commonwealth lost the
    video in bad faith. 5   Second, the defendant did not move to
    dismiss on the ground that the missing video was "potentially
    exculpatory," which would have required him to demonstrate that
    there was a "reasonable possibility based on concrete evidence
    rather than a fertile imagination that access to the [video]
    would have produced evidence favorable to his
    cause."   Commonwealth v. Cintron, 
    438 Mass. 779
    , 784 (2003),
    quoting from Commonwealth v. Neal, 
    392 Mass. 1
    , 12 (1984).
    Third, the defendant does not renew his argument that the
    officer's testimony was inadmissible hearsay.    Last, while the
    defendant asserts that his attorney was prevented from
    conducting an effective cross-examination of the officer, he
    does not raise any independent argument that the admission of
    the officer's testimony violated his right of confrontation
    under either the Sixth Amendment to the United States
    5
    Also, the best evidence rule does not apply to videotapes,
    at least in the sense that "a properly authenticated copy" of a
    videotape "would be admissible if otherwise relevant."
    Commonwealth v. Leneski, 
    66 Mass. App. Ct. 291
    , 294 (2006). See
    Mass. G. Evid. § 1001(a) ("[V]ideotapes . . . are not writings
    or records").
    10
    Constitution or art. 12 of the Massachusetts Declaration of
    Rights.
    We confine our analysis to the two arguments that are
    squarely raised in the defendant's brief:       (1) that the
    officer's testimony should not have been admitted because the
    Commonwealth failed to authenticate the video; and (2) that the
    officer's identifications of the defendant and White constituted
    inadmissible lay opinion testimony.       We review the judge's
    determination of both of these issues for abuse of discretion.
    See Commonwealth v. Rogers, 
    459 Mass. 249
    , 268
    (2011); Commonwealth v. Despres, 
    70 Mass. App. Ct. 645
    , 651
    6
    (2007).
    1.       Authentication.   The requirement of authentication
    calls for the trial judge to make a threshold determination that
    "there is evidence sufficient, if believed, to convince the jury
    by a preponderance of the evidence that the item in question is
    what the proponent claims it to be."        Commonwealth v. Purdy, 
    459 Mass. 442
    , 447 (2011) (quotation omitted).       See Mass. G. Evid.
    § 901.    Authenticity can be established through "testimony of a
    witness either '(1) that the thing is what its proponent
    represents it to be, or (2) that circumstances exist which imply
    6
    The Commonwealth agrees that both arguments were preserved
    and should be reviewed to determine whether the judge abused her
    discretion and, if so, whether the error resulted in prejudice
    to the defendant.
    11
    that the thing is what its proponent represents it to
    be.'"   Commonwealth v. Williams, 
    456 Mass. 857
    , 868 (2010),
    quoting from Commonwealth v. Nardi, 
    452 Mass. 379
    , 396 (2008).
    At issue here is whether authentication is required when the
    thing to be authenticated, a video recording, is not available
    but testimony about its content is offered.   According to the
    defendant, even though the recording itself was not available,
    the Commonwealth still had to lay a foundation establishing that
    the video that Officer Giardina watched was in fact a fair and
    accurate representation of the July 1, 2014, encounter between
    the defendant and White.   The Commonwealth, on the other hand,
    asserts, summarily, that "there can be no authentication issue
    where the recording is not actually admitted into evidence."     In
    the Commonwealth's view, any questions about the evidentiary
    value of the officer's testimony go solely to the weight of the
    evidence, and not its admissibility.
    We reject the premise that the unavailability of the video
    relieved the Commonwealth of any obligation to establish, as a
    condition of admissibility, that what Officer Giardina watched
    was a fair and accurate depiction of the events in question.     Of
    course, had the video been available at trial, the Commonwealth
    would have had to authenticate it before it could be admitted.
    See Commonwealth v. Pytou Heang, 
    458 Mass. 827
    , 855
    (2011); Commonwealth v. Rogers, 
    459 Mass. 249
    , 267 (2011).     This
    12
    would typically be done through one of two means -- having an
    eyewitness testify that the video is a fair and accurate
    representation of what he saw on the day in question, or having
    someone testify about the surveillance procedures and the
    methods used to store and reproduce the video material.
    See Pytou 
    Heang, 458 Mass. at 855
    (surveillance videotape
    authenticated by eyewitness who testified that it was fair and
    accurate representation of incident); Commonwealth v. Leneski,
    
    66 Mass. App. Ct. 291
    , 295 (2006) (compact disc containing
    digitally recorded surveillance authenticated by witness who
    "testified as to the procedure he used in the surveillance
    process, the copying process, and to the contents of the
    [compact disc]").   But because the video was lost, the
    Commonwealth offered Officer Giardina's testimony as secondary
    evidence of its contents.   It logically follows that, in order
    for this secondary evidence to be admissible, the Commonwealth
    had to lay enough foundation to "allow a reasonable jury to
    conclude" that the primary evidence, the video the officer
    watched, was in fact what he represented it to be.   
    Purdy, 459 Mass. at 449
    .
    We draw support for this conclusion from cases requiring
    the proponent of a "communication sought to be introduced in
    evidence" to first establish its "authenticity," irrespective of
    whether the communication is introduced through testimony or a
    13
    physical item of evidence.    
    Ibid. For instance, "authentication"
    is required to admit testimony about "the
    substance of a telephone conversation."     Commonwealth v. Howard,
    
    42 Mass. App. Ct. 322
    , 324 (1997).    See Mass. G. Evid.
    § 901(b)(6).    This means that, before a witness can testify
    about what was said during a telephone conversation, the
    proponent of the testimony must first "authenticate the
    conversation" by laying sufficient foundation to establish the
    identity of the other person on the line.     
    Purdy, 459 Mass. at 449
    .    Accord Commonwealth v. Anderson, 
    404 Mass. 767
    , 770
    (1989); 
    Howard, 42 Mass. App. Ct. at 324
    –325.    Similarly, to
    admit testimony about the substance of electronic messages, the
    proponent must "authenticate the messages" through foundational
    testimony establishing the "identi[ty] [of] the person who
    actually sent the communication."     
    Williams, 456 Mass. at 869
    .
    Applying the reasoning in these cases, we conclude by
    analogy that, in order for Officer Giardina's testimony about
    the contents of the missing video to be admissible, the
    Commonwealth first had to lay sufficient foundational facts to
    demonstrate, by a preponderance of the evidence, that the video
    was a genuine representation of the events that occurred on the
    night of July 1, 2014.    The Commonwealth came far short of
    meeting that burden, and it does not argue otherwise in its
    brief.    The only foundation laid was the officer's testimony
    14
    that he spoke with Crouse on August 7, 2014; that he
    "believe[d]" Crouse to be "one of the building supervisors";
    that "[t]here was video of the incident"; and that he watched
    the video.   The Commonwealth presented no evidence identifying
    the date and time of the video or the place shown in it.   It did
    not call Crouse to testify about the surveillance procedures in
    the building -- for example, about the placement of the cameras
    and the nature of the equipment -- or about the circumstances
    that led him to view the video, and show it to the officer, over
    one month after the incident.   Moreover, despite common
    knowledge that video images, particularly digital images, can be
    manipulated, the Commonwealth presented no evidence about how
    the video material was stored during the intervening month
    between the incident and the officer's viewing.   It also did not
    lay a foundation through an eyewitness to the incident.
    Cf. Pytou 
    Heang, 458 Mass. at 855
    .
    In short, the evidence did not come close to establishing a
    sufficient foundation for the jury to determine that the video
    was what Officer Giardina claimed it to be -- a fair and
    accurate recording of the incident that occurred between the
    defendant and White on July 1, 2014.   See 
    Williams, 456 Mass. at 869
    (testimony about messages sent from MySpace Web page
    inadmissible where foundational evidence established only that
    they were sent by someone with access to Web page and no expert
    15
    testimony was presented regarding Web page's security).      Nor was
    it even possible for the Commonwealth to lay the necessary
    foundation through the officer's testimony.     The officer was not
    an eyewitness to the incident and had no personal knowledge
    about the surveillance procedures in the building or how the
    video was stored.   Cf. Pytou 
    Heang, 458 Mass. at 855
    ; 
    Leneski, 66 Mass. App. Ct. at 295
    .   Thus, in any retrial, the
    Commonwealth will have to establish the authenticity of the
    video through someone else's testimony. 7
    2.   Lay opinion on identification.    We turn to the
    defendant's argument that Officer Giardina's identifications of
    the defendant and White constituted inadmissible lay opinion, as
    this issue could recur at any retrial. 8    Here, too, we conclude
    7
    We note that, even were the video properly authenticated,
    the judge could still exclude testimony about its contents if
    the probative value of the testimony is substantially outweighed
    by the danger of unfair prejudice to the defendant. See
    Commonwealth v. Rogers, 
    459 Mass. 249
    , 267 (2011); Mass. G.
    Evid. § 403.
    8
    The Commonwealth asserts that identity is not at issue
    because the defendant did not dispute that he and White had an
    encounter in the hallway of the apartment building. While we
    agree that this case is not so much about identity, but more
    about the details of the encounter, the defendant did not
    stipulate that he was the person in the video, he objected to
    the officer's identification testimony at trial, and he presses
    the issue on appeal. See Commonwealth v. Ramsey, 79 Mass. App.
    Ct. 724, 730 n.9 (2011) (describing procedures for resolving
    facts by stipulation in criminal trials). We will therefore
    address his argument.
    16
    that the Commonwealth failed to lay an adequate foundation to
    admit the officer's testimony.
    A lay opinion is only admissible at trial if it "is
    (a) rationally based on the witness's perception; (b) helpful to
    a clear understanding of the witness's testimony or in
    determining a fact in issue; and (c) not based on scientific,
    technical, or other specialized knowledge within the scope of
    [Mass. G. Evid.] Section 702."   Mass. G. Evid. § 701.
    See Commonwealth v. Canty, 
    466 Mass. 535
    , 541 (2013).    "The
    identity of a third person always is a matter of inference and
    opinion . . . ."   Commonwealth v. Cappellano, 
    392 Mass. 676
    , 679
    (1984), quoting from Commonwealth v. Kennedy, 
    170 Mass. 18
    , 24
    (1897).   See Commonwealth v. Austin, 
    421 Mass. 357
    , 366
    (1995); Commonwealth v. Pleas, 
    49 Mass. App. Ct. 321
    , 323–324
    (2000).   Normally, in determining whether to admit a witness's
    identification of a person in a video, the key question for the
    judge to consider is whether the witness's testimony would help
    the jury to make their own identification.     Pleas, 49 Mass. App.
    Ct. at 326.   As explained in Pleas, the witness's testimony is
    helpful in this respect if "there is some basis for concluding
    that the witness is more likely to correctly identify the
    [person] from the [video] than is the jury."    
    Ibid. Accord Commonwealth v.
    Vacher, 
    469 Mass. 425
    , 441 (2014).
    Factors relevant to this inquiry include (1) whether the video
    17
    is "so unmistakably clear or so hopelessly obscure that the
    witness is no better-suited than the jury to make the
    identification"; (2) "the level of familiarity of the witness
    with the person shown in the [video]"; and (3) whether the
    person "[was] disguised in the [video] or has changed his
    appearance since the time of the crime."   Pleas, 49 Mass. App.
    Ct. at 325–326 (quotation omitted).
    The parties appear to agree that the Pleas analysis is of
    limited utility in this case because two of the factors --
    whether the quality of the video is such that the witness is in
    no better position than the jury to make the identification, and
    whether the person on the video was disguised or has changed his
    appearance by the time of trial -- presume that the recording is
    available at trial for the jury to view.   From there, the
    parties' positions diverge.   The Commonwealth argues that,
    because the video itself was not available, Officer Giardina's
    "opinion testimony identifying the defendant as the assailant"
    was necessarily helpful to the jury because they "lack[ed] the
    ability to view the image or recording" with their own eyes.
    Conversely, the defendant argues that the officer's opinion was
    necessarily unhelpful to the jury because they were "unable to
    view the video and make [their] own identifications"; thus, in
    the defendant's view, the officer's testimony was categorically
    18
    inadmissible because it "only supplant[ed] the jury's role as
    fact-finder."
    The parties have cited no Massachusetts reported decisions
    addressing this question, but the overwhelming weight of
    authority from other jurisdictions permits testimony about the
    contents of a video recording that is innocently lost or
    destroyed, 9 which counsels against the categorical exclusion
    urged by the defendant.   Two of those cases, State v. Robinson,
    
    118 A.3d 242
    (Me. 2015), and State v. Thorne, 
    173 N.C. App. 393
    (2005), specifically addressed whether a witness's
    identification testimony constituted inadmissible lay opinion.
    In Robinson the court held, as a matter of first impression in
    Maine, that "identification testimony reporting observations of
    a photo or video that has been lost or destroyed" is admissible
    so long as a sufficient foundation is laid to establish (1) that
    "the witness's testimony [is] adequately grounded in his own
    firsthand knowledge" and (2) that, "[e]ven if the video were
    available at trial," the witness would be "in a better position
    9
    See, e.g., Pritchard v. State, 
    810 N.E.2d 758
    , 760–761
    (Ind. Ct. App. 2004); State v. Thorne, 
    173 N.C. App. 393
    , 396-
    399 (2005); State v. Rollins, 
    46 Kan. App. 2d 17
    , 27-29 (2011);
    Hammock v. State, 
    311 Ga. App. 344
    , 344-345 (2011); Yero v.
    State, 
    138 So. 3d 1179
    , 1184–1185 (Fla. Dist. Ct. App. 2014);
    State v. Robinson, 
    118 A.3d 242
    , 248–252 (Me. 2015).
    19
    than the jurors to make the identification." 
    10 118 A.3d at 250
    .
    This first requirement was met in Robinson by the witness's
    testimony that he was familiar "not only with [the defendant's]
    physical attributes, but also with his body movements, as the
    result of working with him for two years."   
    Ibid. The second requirement
    was met by the witness's testimony that the missing
    video "was not so 'hopelessly obscure' that the [witness] could
    not better identify [the defendant] in the video than could a
    jury."    
    Ibid. 11 10 We
    part ways with the court in Robinson with respect to
    this second requirement. The requirement adopts a variant of
    the Pleas analysis, under which the court first assumes an
    imaginary state of affairs where the video has not gone missing,
    and then analyzes whether, in this imaginary state, the witness
    would be "better" able than the jury to make the identification.
    
    Robinson, 118 A.3d at 250
    . We think this makes little sense
    because the Pleas analysis exists solely to assess the
    helpfulness of identification testimony when the video is in
    fact available to the jury at trial. 
    See 49 Mass. App. Ct. at 425-426
    . The reason for the Pleas analysis is that, if the jury
    can see the video with their own eyes, they have the ability to
    draw their own opinion about whether the defendant is the person
    in the video; thus, they do not need a witness's help unless he
    has some superior knowledge that puts him in a better position
    to make the identification. On the other hand, if the jury
    cannot see the video, they have no basis on which they can form
    their own opinion. In that situation it makes no sense to
    assess the helpfulness of the witness's testimony by asking
    whether he is better able to make the identification than the
    jury. As discussed below, we think the more appropriate measure
    of helpfulness is whether the proponent of the testimony has
    provided adequate foundational facts to enable the jury to test
    the accuracy and reliability of the witness's identification.
    11
    In our view the quality of the video is relevant to
    whether the witness's identification is rationally based on his
    20
    Similarly, in Thorne the court held that the trial judge
    properly allowed a police officer to testify about the contents
    of a lost videotape, including that he perceived the gait of the
    perpetrator on the videotape to be similar to that of the
    
    defendant. 173 N.C. App. at 398-399
    .   This opinion testimony
    was permissible, the court concluded, because it was accompanied
    by foundational testimony that the officer was "trained to
    notice differences in the actual ways people walk," "had
    observed the defendant's gait in the past," and "observed the
    [perpetrator's] gait on the videotape several times."       
    Id. at 399.
    We find the general approach of these cases persuasive and
    decline the defendant's invitation to adopt a categorical rule
    excluding identifications made from surveillance videos that are
    later lost or destroyed through no fault of the Commonwealth.
    The fact that Officer Giardina made his identifications from a
    video does not, on its own, render his opinion so unreliable
    that it should be excluded.    We allow witnesses to give
    identification testimony even when they have used visual aids,
    such as binoculars, to make the identification.
    See Commonwealth v. Grace, 
    43 Mass. App. Ct. 905
    , 906–907
    (1997).    Other jurisdictions have allowed witnesses to testify
    perception, not to whether the witness is "better" able than the
    jury to identify the defendant from the missing video.
    21
    as to identifications made by means of live video feeds.   See,
    e.g., People v. Tomei, 
    986 N.E.2d 158
    , 165 (Ill. Ct. App. 2013),
    quoting from People v. Tharpe-Williams, 
    286 Ill. App. 3d 605
    ,
    611 (1997) ("A witness's testimony about what he or she observed
    on a live video feed is no different than if he or she 'had been
    100 yards away from defendant at the time of the incident but
    . . . needed a telescope to observe what was happening'").
    Likewise, we think that an identification made from a lost or
    destroyed video is admissible so long as the appropriate
    foundation is laid and the testimony is not excludable under
    some other evidentiary rule.   See Pritchard v. State, 
    810 N.E.2d 758
    , 760 (Ind. Ct. App. 2004) (prison officials' recounting of
    what they saw on "purged" video recording was "no different,"
    for purposes of admissibility, "than if they had been standing
    on [the] cell block . . . observing the incident").   The judge
    could still, however, exclude the identification if its
    probative value is substantially outweighed by the risk of
    unfair prejudice to the defendant.   See 
    Pleas, 49 Mass. App. Ct. at 327
    –328; Mass. G. Evid. § 403.    Cf. Commonwealth v. Johnson,
    
    473 Mass. 594
    , 599 (2016), quoting from Commonwealth v. Jones,
    
    423 Mass. 99
    , 107 (1996) (judge can "exclude a suggestive and
    unreliable eyewitness identification" if it "is more prejudicial
    than probative").
    22
    Here, the Commonwealth did not lay enough foundation to
    establish that Officer Giardina's identifications of the
    defendant and White were "rationally based on [his] perception"
    and "helpful to a clear understanding of [his] testimony or in
    determining a fact in issue."    Mass. G. Evid. § 701.    The extent
    of the foundational testimony was that Officer Giardina spoke to
    White and the defendant on July 1, 2014; that White appeared
    "elderly" and had trouble walking; and that he met again with
    the defendant on August 7, 2014.    The officer gave no
    description of the defendant's physical characteristics, such as
    his height, build, or gait.   Cf. 
    Robinson, 118 A.3d at 250
    .
    With respect to his perceptions of the video, the officer
    provided no testimony at all explaining how he could positively
    identify White and the defendant as the individuals on the
    video.   He did not describe the physical characteristics of
    either individual, and, other than his testimony on cross-
    examination that the video was "black and white" and facing
    "straight down the hallway," he provided no details about the
    quality of the video and whether it was good enough to enable
    him to make an identification.    Cf. 
    ibid. Instead, the officer
    simply stated that "[i]n the video you can see Mrs. White" and
    "Mr. Connolly" and then proceeded to describe his observations
    of their encounter.
    23
    Because the officer did not explain how he came to the
    conclusion that the people on the video were White and the
    defendant, his opinion was not helpful to the jury.   "When a
    witness has not identified the objective bases for his opinion,"
    the opinion is inadmissible because it "does not help the jury
    but only tells it in conclusory fashion what it should
    find."   United States v. Hampton, 
    718 F.3d 978
    , 981 (D.C. Cir.
    2013).   See United States v. Freeman, 
    730 F.3d 590
    , 597 (6th
    Cir. 2013) (lay opinion should not "merely tell the jury what
    result to reach" [quotation omitted]).   For the officer's
    identification testimony to be helpful, therefore, he had to
    provide enough information to allow the jury to conduct an
    independent assessment of the accuracy and reliability of his
    identifications.   Instead, the officer simply told the jury that
    the individuals in the video were White and the defendant.
    Rather than being helpful, this testimony usurped the jury's
    role as the finder of fact, and it should not have been
    admitted.   See 
    Hampton, 718 F.3d at 983
    (case agent's testimony
    interpreting defendant's telephone conversations based on his
    review of some 20,000 recorded calls, only small number of which
    were played for jury, was improper lay opinion because "jury had
    no way of verifying his inferences or of independently reaching
    its own interpretations"); United States v. Grinage, 
    390 F.3d 746
    , 750 (2d Cir. 2004) (similar); 
    Freeman, 730 F.3d at 597
                                                                        24
    (similar).   Cf. 
    Cappellano, 392 Mass. at 679
    (identification had
    sufficient foundation where witness testified he saw his
    assailant, who came within two feet of him, approximated
    assailant's height and weight, and gave detailed account of
    assailant's movements).
    3.   Prejudice to the defendant.   We need not dwell long on
    whether the erroneous admission of Officer Giardina's testimony
    prejudiced the defendant.   His testimony was the Commonwealth's
    only evidence.   The error was therefore plainly prejudicial.
    We note, in addition, that we have found no case, from any
    jurisdiction, in which a defendant was convicted based solely on
    the testimony of a witness reporting what he observed on a
    surveillance video that was destroyed before the defense had an
    opportunity to view it.   Here, that lack of opportunity
    seriously hampered defense counsel's ability to conduct an
    effective cross-examination.   Indeed, when counsel tried to
    cross-examine the officer about the quality of the video, he
    only succeeded (through no fault of his own) in soliciting
    testimony favorable to the Commonwealth -- that the video gave
    the officer a straight view down the hallway.   The prosecutor
    then relied heavily on this testimony in her closing argument.
    The unfair prejudice to the defendant was heightened by the
    fact that the officer's testimony was offered not just for the
    purpose of identification, but also as the only substantive
    25
    evidence of the alleged crime.   The officer's description of the
    defendant "shoving" the victim with two hands directly
    contradicted the theory of the defense, and the jury had no
    information that would have allowed them to independently assess
    the reliability of that description.   For all practical
    purposes, the jury's role was limited to crediting the officer's
    testimony in toto or rejecting it in toto.   We note our doubts
    as to whether the defendant could have ever received a fair
    trial in these circumstances.    See United States vs. Brown, U.S.
    Dist. Ct., No. 08–0098, slip op. at 5 (W.D. Pa. July 29, 2009)
    (probative value of testimony about contents of destroyed video
    was substantially outweighed by danger of unfair prejudice
    because it would be "extremely difficult for defendant's counsel
    to cross-examine the[] witnesses as to the accuracy of their
    recollection given that counsel ha[d] not viewed the video and
    d[id] not have any other objective account of the content of the
    tape with which to compare"); People v. Sykes, 
    972 N.E.2d 1272
    ,
    1280–1283 (Ill. Ct. App. 2012) (reversible error to admit
    witness's testimony that he watched original videotape, which
    was clearer than one before jury, and saw defendant commit
    alleged crime, as such testimony "invaded the province of the
    jury").   Cf. 
    Vacher, 469 Mass. at 442
    (erroneous admission of
    identification testimony harmless because "jury were capable of
    drawing the same conclusion" from photographs in
    26
    evidence); Commonwealth v. Anderson, 
    19 Mass. App. Ct. 968
    , 969
    (1985) (erroneous admission of identification testimony harmless
    where photographs were in evidence, "permitting the jury to
    decide
    independently whether the defendant was the person on film"). 12
    Judgment vacated.
    Verdict set aside.
    12
    The defendant raises a third claim of error that his
    constitutional right against self-incrimination was violated
    when he was asked to recite his plea of not guilty in front of
    the jury. Although the better practice might have been to take
    the plea outside the presence of the jury, the defendant did not
    object to the procedure employed by the judge and has failed to
    demonstrate on appeal that any error resulted in a substantial
    risk of a miscarriage of justice. See Commonwealth v. Gilman,
    
    89 Mass. App. Ct. 752
    , 763 (2016).