Parsons v. Ameri ( 2020 )


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    18-P-1373                                              Appeals Court
    JOHN E. PARSONS, THIRD, personal representative,1         vs.   DARIUS
    AMERI & others.2
    No. 18-P-1373.
    Middlesex.    October 8, 2019. - February 26, 2020.
    Present:   Massing, Sacks, & Hand, JJ.
    Practice, Civil, New trial, Instructions to jury. Negligence,
    Medical malpractice, Gross negligence, Causation. Medical
    Malpractice.
    Civil action commenced in the Superior Court Department on
    July 16, 2015.
    The case was tried before Edward P. Leibensperger, J., and
    a motion for a new trial or for judgment notwithstanding the
    verdict was heard by him.
    Tory A. Weigand (David M. Gould also present) for the
    defendants.
    Adam R. Satin (Julie A. Gielowski also present) for the
    plaintiff.
    1   Of the estate of Laura Parsons.
    2   Louise Pothier and North Suburban Surgical Associates,
    P.C.
    2
    MASSING, J.    The plaintiff brought this medical malpractice
    wrongful death action on behalf of the estate of his late wife,
    Laura Parsons (Parsons), against a physician, a nurse, and the
    professional corporation that employed them.     A jury determined
    that the physician's negligence in performing a surgical
    procedure resulted in Parsons's death and that the nurse's
    negligence contributed to Parsons's pain and suffering.     The
    primary issue in this appeal is whether the evidence supported
    the jury's finding that the physician's actions amounted to
    gross negligence, for which the jury awarded punitive damages of
    $2.5 million.    We affirm.
    Background.3   1.   The surgery.   Parsons was referred to
    defendant Dr. Darius Ameri for treatment of a hiatal hernia in
    her diaphragm.   The diaphragm separates the chest cavity from
    the abdomen; the hiatus is an opening in the diaphragm that
    permits the esophagus to travel down through the chest into the
    stomach.   A hiatal hernia is an abnormality in which the stomach
    protrudes up through the hiatus into the chest.     Ameri
    determined that hiatal hernia repair surgery was necessary to
    restore Parsons's stomach to its proper anatomical position.      He
    informed Parsons that she needed to lose weight prior to the
    3 We recite the evidence as the jury could have found it,
    reserving certain evidence for the discussion section.
    3
    surgery.   A few months later, Parsons was admitted to Winchester
    Hospital for laparoscopic surgery.4
    Ameri performed the surgery, assisted by defendant
    registered nurse first assistant Louise Pothier.   Ameri chose to
    repair the hiatal hernia by attaching a mesh closure to
    Parsons's diaphragm with a medical device called the Ethicon
    Securestrap, which is used during hernia repair surgery to
    attach prosthetic materials to soft tissue.   Commonly referred
    to as a "tacker," the device attaches absorbable "tacks" (also
    called "straps" or "fasteners") through mesh into tissue.5    On
    their own, the tacks are approximately five millimeters in
    length, but at the time of insertion, the tacker presses them as
    much as 6.7 millimeters into the tissue.
    The manufacturer's instructions for the tacker included
    several cautions.   A minimum tissue thickness was required, and
    use of the device was contraindicated if the total distance from
    the surface of the tissue to any underlying bone, vessel, or
    organ was less than 6.7 millimeters.   Moreover, it should not be
    4 Laparoscopic surgery is performed by making small
    incisions on the body and inserting long tools to make internal
    repairs. Surgeons rely on small surgical cameras during these
    procedures to see inside body cavities. Photographs taken by
    these cameras during the course of Parsons's surgery were
    admitted in evidence and discussed by the expert witnesses.
    5 We refer hereafter to the Ethicon Securestrap as the
    tacker.
    4
    used to insert tacks "in the diaphragm in the vicinity of the
    pericardium, aorta, or inferior vena cava during diaphragmatic
    hernia repair."       The pericardium is a membrane containing fluid
    surrounding the heart; the inferior vena cava and the aorta are
    the major blood vessels that carry blood to and from the heart.6
    6 The relevant portions of the instructions appeared as
    follows:
    "CONTRAINDICATIONS
           The device is not intended for use when prosthetic
    material fixation is contraindicated.
           Do not use the system on tissue that cannot be inspected
    visually for hemostasis.
           A minimum tissue thickness is required when applying the
    fastener over underlying bone, vessels, or viscera. If
    the total distance from the surface of the tissue to the
    underlying structure is less than the minimum tissue
    thickness, or may be comprised to a total distance less
    than the minimum tissue thickness, use of the device is
    contraindicated.
           This device should not be used in tissues that have a
    direct anatomic relationship to major vascular
    structures. This would include the deployment of
    fasteners in the diaphragm in the vicinity of the
    pericardium, aorta, or inferior vena cava during
    diaphragmatic hernia repair." (Emphasis added.)
    "WARNINGS
    ". . .
       The total distance from the surface of the tissue to the
    underlying bone, vessels, or viscera should be evaluated
    prior to application and should be a minimum of 6.7 mm."
    5
    Ameri testified that he had used the tacker in many hernia
    repair surgeries.   He preferred to fasten mesh with the tacker
    because the tacks were less likely than sutures to tear, which
    could potentially raise the risk of hernia recurrence.   Ameri
    used the tacker to affix mesh to Parsons's diaphragm crura, that
    is, the muscular edge of the diaphragm closest to the esophagus.
    Although he understood the contraindications associated with the
    tacker, Ameri stated that the tacker was nonetheless "almost
    always" used to fix the mesh to the edge of the diaphragm
    because the crura is so thick that the tacks were "not going to
    get anywhere beyond this thickness."   Used in this way, the
    tacker was "nowhere close to," "does not have any relationship
    whatsoever, or a proximity or getting close," and was "far away
    from any major vessel or heart or any part of the pericardium."
    He admitted that he did not measure the thickness of Parsons's
    diaphragm crura at the time of the surgery, but he
    "ballpark[ed]" its thickness to be ten millimeters, thick enough
    to withstand the five millimeter tacks without allowing them to
    pierce through the diaphragm.   He agreed that puncturing the
    pericardium or the myocardium, the heart muscle itself, during
    hiatal hernia repair surgery would be below the standard of care
    expected of the average qualified general surgeon.
    2.   Postoperative complications and cause of death.    After
    the surgery, Parsons's vital signs were stable.   Two days after
    6
    the surgery, however, she complained that her heart was racing
    and that she had abdominal pain.    An echocardiogram showed the
    presence of excess fluid in Parsons's pericardium near where the
    tacks were placed; her heart rate was very elevated and
    irregular.   She was administered blood-thinning medication and
    morphine.    Approximately one hour later, Parsons went into
    cardiac arrest.   She made "raspy, guttural sounds," her
    breathing became labored, and she was unresponsive except for
    moaning.    Cardiopulmonary resuscitation (CPR) was performed, but
    efforts to resuscitate her were unsuccessful.
    The provisional autopsy report stated that Parsons's cause
    of death was "cardiac in nature," caused by blood in the
    pericardial sac resulting in tamponade -- or compression of the
    heart due to excess fluid in the pericardium -- likely occurring
    from prolonged CPR.    The medical examiner produced the
    provisional autopsy report based on external and internal
    examinations of Parsons's body.
    The final autopsy report, produced after microscopic
    evaluation of Parsons's heart, noted "puncture marks on the
    posterior aspect of the heart with hemorrhage just below the
    level of the cardiac valves," and the presence of 250 cubic
    centimeters (about eight ounces) of blood in the pericardium.7
    7 The autopsy report also described the puncture marks as a
    "superficial cleft like defect in the epicardial fat and
    7
    The report noted both "acute and chronic" pericarditis, or
    inflammation of the pericardium, with "the acute inflammation
    and hemorrhage likely occurring at the time of hiatal hernia
    repair."   "Although trauma was considered as a potential cause
    of the pericarditis, unequivocal evidence of surgical trauma
    . . . could not be demonstrated."   Parsons did not have a
    pulmonary embolism, or blood clot, in her lungs, the presence of
    which could have contributed to irregular heartbeat.    The report
    concluded, "The final cause of death is ascribed to a
    combination of pericarditis, myocarditis and hemopericardium" --
    that is, inflammation of the pericardium, inflammation of the
    heart muscle, and bleeding within the pericardial sac -- "with
    tamponade leading to cardiac arrest."
    3.     Plaintiff's expert testimony.   At trial, the plaintiff
    presented the expert testimony of Dr. Brian Carmine, a general
    surgeon who had performed nearly 1,000 hiatal hernia surgeries.
    Carmine testified to a reasonable degree of medical certainty
    that Ameri and Pothier's treatment of Parsons was below the
    standard of care expected from the average qualified surgeon and
    registered nurse first assistant and was a substantial
    contributing factor to Parsons's death.    Specifically, based on
    subepicardium," that is, the muscle of the heart. The report
    further stated, "The focal defect on the epicardial surface of
    the posterior left ventricle was superficial with only minimal
    extension into the [heart muscle]."
    8
    his review of the final autopsy report and the photographs from
    the surgery, Carmine opined that it was more likely than not
    that Ameri pierced Parson's pericardium and punctured her heart
    with the tacker, resulting in her cardiac arrest and death.
    Carmine was familiar with the tacker Ameri used in the
    laparoscopic procedure performed on Parsons as well as other
    techniques for hiatal hernia repair.    Injury to the pericardium
    or any part of the heart muscle should not have occurred if
    proper surgical techniques were used, and causing such injury
    during hiatal hernia surgery would violate the applicable
    standard of care.   The average qualified surgeon would have been
    aware of the risks of using a tacker:   "the concern is that when
    you fire one of these pressure-loaded fasteners, that it can
    penetrate through and hit structures on the other side of the
    diaphragm that you can't see, and cause life-threatening
    injury."   Once the stomach was moved down into its correct
    anatomical position and the hernia was closed or reduced, the
    back of the heart was just "the thickness of a diaphragm away"
    from where the tacks were placed; this distance could be as
    little as three to five millimeters.    When asked whether Ameri
    used the tacker to place tacks on Parsons's diaphragm "in the
    vicinity of the pericardium," Carmine answered, "Yes.    There
    were some that were concerningly anterior," that is, too close
    to the front of the chest, near the back of the heart.     In
    9
    Carmine's opinion, Ameri's choice to use the tacker directly on
    the diaphragm, when it was very close to the pericardium, was
    below the standard of care.
    Moreover, Carmine testified that Ameri's use of the tacker
    was directly contraindicated by the manufacturer's instructions,
    which stated that the tacker should not be used in a
    "diaphragmatic hernia repair" where tacks are inserted "in the
    diaphragm in the vicinity of the pericardium."   The average
    qualified surgeon would know or should have known this
    information, and Ameri's use of the tacker in Parsons's surgery
    violated the standard of care.
    Carmine further testified that it was the surgical tacks
    that caused the puncture marks on Parson's heart, not CPR as the
    defendants contended.   The puncture marks in the autopsy reports
    were not consistent with an injury related to CPR but, rather,
    were consistent with an injury occurring during the surgery.
    Carmine also noted that Parsons went into cardiac arrest before
    CPR was performed.
    4.   Defense's expert testimony.   The defendants' theory of
    the case was that Parsons died of longstanding damage to her
    heart caused by the hiatal hernia, aggravated by prolonged CPR.
    Ameri emphatically denied "enter[ing]" Parsons's heart with the
    tacks during the performance of the surgery.   The defense's
    expert witness, Dr. David Brooks, a general and gastrointestinal
    10
    surgeon, opined that Ameri's actions and conduct were
    appropriate and in accord with the accepted practice of the
    average qualified general surgeon.    He believed that Parsons's
    death was caused not by an injury during the hiatal hernia
    repair surgery but rather by the use of blood-thinning
    medication and attempts to resuscitate her through CPR.
    Brooks testified that the tacks did not enter Parsons's
    heart.   He believed it highly unlikely that the tacks could have
    injured Parsons's pericardium because the puncture marks were
    "miles away" from where the tacks were placed.   Like Ameri,
    Brooks estimated the thickness of the crura to be approximately
    ten millimeters.   He stated that the location of the
    hemorrhaging, the location of the tacks, and the technique used
    to close the hernia and move the stomach back to its proper
    position all indicated that Parsons's pericardium was not
    injured during surgery.   He also pointed to a sentence in the
    provisional autopsy report stating that "no surgical penetration
    of the pericardium was identified."    He suggested that Parsons's
    initially stable postoperative condition was not consistent with
    someone who suffered a pericardium injury during surgery.      He
    believed that the echocardiogram performed on the second day
    after surgery would have revealed more fluid in the pericardium
    if it had been injured during surgery.    He also pointed to the
    autopsy findings of chronic pericarditis and stated that he
    11
    believed that Parsons's hiatal hernia was responsible for that
    condition.    In his opinion, the prolonged CPR caused an injury
    "that led to bleeding into the pericardial sac."     He stated that
    the evidence that the CPR broke Parsons's second rib supported
    his conclusion that it also injured the heart.
    Brooks too was familiar with the tacker and the
    contraindications for its use.     He stated that despite the
    warnings, he used it routinely in laparoscopic hiatal hernia
    surgery.     Based on his personal experience and review of the
    medical records, he opined that Ameri's use of the tacker was
    appropriate for Parsons's procedure "if used wisely and safely."
    In his opinion, "the warnings that are on the package insert are
    largely a defensive maneuver" by the manufacturer so "it would
    not be involved in litigation."     He added, "[I]f you look at the
    package insert next time you buy [ibuprofen], you'll be
    horrified of the number of complications that could possibly
    occur."
    5.     Verdict and posttrial motion.   After a six-day trial,
    the jury found that Ameri and Pothier were negligent in their
    treatment and care of Parsons, that Ameri was grossly negligent,
    that Ameri's negligence was a substantial contributing factor in
    causing Parsons's conscious pain and suffering and death, and
    that Pothier's negligence was a substantial contributing factor
    in causing Parsons's pain and suffering but not her death.        The
    12
    jury awarded $100,000 to the estate for Parsons's conscious pain
    and suffering; $1.5 million to the plaintiff in his individual
    capacity and $500,000 each to Parsons's son and daughter, to
    compensate them for past and future loss of consortium; and $2.5
    million punitive damages against Ameri for his gross negligence.8
    After judgment entered, the defendants filed a motion seeking a
    new trial or judgment notwithstanding the verdict; in the event
    neither of those requests was granted, the defendants sought
    exclusion of prejudgment interest on the damages awarded on the
    gross negligence claim and remittitur of the damages awarded.
    The judge denied the requests for a new trial or judgment
    notwithstanding the verdict, but he allowed Ameri's request to
    amend the judgment to exclude any prejudgment interest on the
    punitive damages award.   The request for remittitur was also
    denied.   An amended judgment then entered.9
    8 The parties stipulated, before the case was submitted to
    the jury, that Ameri and Pothier were at all relevant times
    employees of defendant North Suburban Surgical Associates, P.C.,
    and that the corporation would be vicariously liable for the
    negligence of its employees.
    9 The amended judgment entered on June 28, 2018. The
    defendants' notice of appeal, dated June 29, 2018, states that
    they appeal from the judgment entered on June 1, 2018 (not the
    amended judgment dated June 28), and from the order on their
    motion entered on June 27, 2018. As nothing turns on this
    oversight, we treat the defendants' appeal from the judgment as
    one from the amended judgment.
    13
    Discussion.   1.   Causation.   The defendants contend that
    the trial judge erred in denying their request for a new trial
    because the verdict, particularly as to causation, was against
    the weight of the evidence.   "The judge should only set aside a
    verdict as against the weight of the evidence when it is
    determined that the jury 'failed to exercise an honest and
    reasonable judgment in accordance with the controlling
    principles of law.'"   O'Brien v. Pearson, 
    449 Mass. 377
    , 384
    (2007), quoting Robertson v. Gaston Snow & Ely Bartlett, 
    404 Mass. 515
    , 520, cert. denied, 
    493 U.S. 894
    (1989).   See W.
    Oliver Tripp Co. v. American Hoechst Corp., 
    34 Mass. App. Ct. 744
    , 748 (1993) (to conclude that new trial is warranted, judge
    must find "the verdict is so markedly against the weight of the
    evidence as to suggest that the jurors allowed themselves to be
    misled, were swept away by bias or prejudice, or for a
    combination of reasons, including misunderstanding of applicable
    law, failed to come to a reasonable conclusion").    We review the
    denial of the defendants' motion for new trial for abuse of
    discretion, see 
    O'Brien, supra
    , extending "considerable
    deference" where the trial judge and motion judge were the same.
    Gath v. M/A-Com, Inc., 
    440 Mass. 482
    , 492 (2003).
    "To prevail on a claim of medical malpractice, a plaintiff
    must establish the applicable standard of care and demonstrate
    both that a defendant physician breached that standard, and that
    14
    this breach caused the patient's harm."     Palandjian v. Foster,
    
    446 Mass. 100
    , 104 (2006).     To establish causation, the
    plaintiff must demonstrate a causal connection between a
    defendant's negligent actions and the injuries suffered.     See
    Glicklich v. Spievack, 
    16 Mass. App. Ct. 488
    , 492 (1983).
    "Testimony that such a relation is possible, conceivable, or
    reasonable, without more, is insufficient to meet this burden."
    
    Id. at 492-493.
        The jury had to determine, based on a
    preponderance of the evidence, that if Ameri and Pothier had
    provided proper care, Parsons "would not have been injured to
    the same extent."     
    Id. at 493.
    The judge found that "[t]here was credible evidence . . .
    to allow a jury reasonably to conclude that defendants'
    negligence caused the injuries and death," and "there is nothing
    to suggest that the jury in this case [were] biased or
    prejudiced or that they misunderstood the facts or law presented
    to them."    We agree.
    The jury heard testimony from expert witnesses and the
    defendants; they viewed photographs from Parsons's surgery and
    were led through the preliminary and final autopsy reports in
    detail.     The plaintiff's expert witness, Carmine, offered his
    opinion that Ameri caused Parsons's death by puncturing her
    heart with the surgical tacker, causing her pericardium to fill
    with fluid and constrict her heart, and that Parsons would not
    15
    have died if Ameri had provided the standard of care of the
    average qualified surgeon.10   His opinion was consistent with the
    final autopsy report, which found "puncture marks on the
    posterior aspect of the heart" and "acute inflammation and
    hemorrhage likely occurring at the time of hiatal hernia
    repair," and concluded that the cause of death was "a
    combination of pericarditis, myocarditis, and hemopericardium
    with tamponade, leading to cardiac arrest."
    The jury also had a substantial basis on which to reject
    the defense theory of the case.   Both experts agreed that
    injuries to the pericardium may not result in abnormal vital
    signs until days after the injury occurs.     Carmine explained why
    he concluded that Parsons's death was not caused by preexisting
    10Carmine also testified that Pothier departed from the
    standard of care of the average qualified registered nurse first
    assistant because she either was ignorant of the relevant
    anatomy and risks of the surgery, or failed to inform Ameri that
    he was operating too close to a vital organ, and if she had met
    the standard of care, it is more likely than not that Parsons
    would have lived. Although there was thus evidence that
    Pothier's negligence caused Parsons's death, Pothier argues on
    appeal that there was no independent evidence that her
    negligence caused Parsons's conscious pain and suffering. The
    evidence, however, allowed the jury to draw that inference.
    They heard evidence that Parsons suffered abdominal pain and
    rapid heartbeat, and that she had difficulty breathing before
    she succumbed. It was reasonable for the jury to infer that the
    same conduct that caused Parsons's death also caused her pain
    and suffering immediately before she died. The verdict against
    Pother is not inconsistent with the verdict against Ameri; if
    anything, it indicates that the jury found Pothier less culpable
    than Ameri.
    16
    heart defects or prolonged CPR.    He believed that CPR did not
    cause the puncture marks because there was no other damage to
    the structures surrounding the heart.    Rather, Carmine believed
    that Parsons's pericardium was injured at the time of the
    surgery because there were signs that it had begun to heal.
    The jury's conclusion that in the course of the surgery
    Ameri punctured Parsons's pericardium, leading to internal
    bleeding and ultimately causing her death, was reasonable and
    supported by the evidence.    The judge did not abuse his
    discretion in denying a new trial on the issues of negligence
    and causation.
    2.    Gross negligence.   Ameri contends that the trial judge
    erred by denying his motion for directed verdict and request for
    judgment notwithstanding the verdict on the question of gross
    negligence, and that the judge also erred by denying a new trial
    on the issue.    When reviewing the denial of a motion for
    directed verdict or judgment notwithstanding the verdict, we
    apply the same standard as the trial judge.    
    O'Brien, 449 Mass. at 383
    .   "Review of these motions requires us to construe the
    evidence in the light most favorable to the nonmoving party and
    disregard that favorable to the moving party."    
    Id. "Our duty
    in this regard is to evaluate whether 'anywhere in the evidence,
    from whatever source derived, any combination of circumstances
    could be found from which a reasonable inference could be made
    17
    in favor of the [nonmovant].'"   
    Id., quoting Turnpike
    Motors,
    Inc. v. Newbury Group, Inc., 
    413 Mass. 119
    , 121 (1992).
    a.    Instruction on gross negligence.   The judge instructed
    the jury in the language of the "classic," Christopher v.
    Father's Huddle Cafe, Inc., 
    57 Mass. App. Ct. 217
    , 230 (2003),
    and "long-standing definition of gross negligence in
    Massachusetts," Aleo v. SLB Toys USA, Inc., 
    466 Mass. 398
    , 410
    (2013), derived from Altman v. Aronson, 
    231 Mass. 588
    , 591-592
    (1919).   For the first time on appeal, Ameri contends that the
    Altman language is "confusing, unhelpful, and ill-suited to
    medical malpractice claims" because it does not provide guidance
    concerning how far from the degree of care and skill of the
    average qualified practitioner a defendant must deviate to
    amount to gross, as opposed to ordinary, negligence.   See
    Johnson v. Omondi, 
    294 Ga. 74
    , 84 (2013) (Blackwell, J.,
    concurring) (suggesting "that we articulate the 'gross
    negligence' standard in a different way in medical malpractice
    cases, so as to focus more explicitly upon the accepted
    standards of medical care against which 'gross negligence' must
    be measured in such cases").
    We decline to address this claim.   While Ameri opposed the
    issue of gross negligence being submitted to the jury, he did
    not object to the Altman instruction.   To the contrary, when the
    judge specifically asked defense counsel about the proposed
    18
    language for the instruction, counsel replied that it was
    "fine."     Indeed, the defendants cited Altman as the governing
    standard in arguing that the gross negligence verdict was
    against the weight of the evidence.    Because they never brought
    this argument to the trial judge's attention, it is waived.        See
    
    Aleo, 466 Mass. at 403
    n.11; Jarry v. Corsaro, 
    40 Mass. App. Ct. 601
    , 603-607 (1996); Mass. R. Civ. P. 51 (b), 
    365 Mass. 816
    (1974).11
    b.     Evidence of gross negligence.   Under 
    Altman, 231 Mass. at 591-592
    , "[g]ross negligence is substantially and appreciably
    higher in magnitude than ordinary negligence. . . .     It is an
    act or omission respecting legal duty of an aggravated character
    as distinguished from a mere failure to exercise ordinary
    care. . . .    It is a heedless and palpable violation of legal
    duty respecting the rights of others. . . .     Gross negligence is
    a manifestly smaller amount of watchfulness and circumspection
    than the circumstances require of a person of ordinary
    prudence."    The "voluntary incurring of obvious risk" and
    11We are not persuaded by the defendants' contention that
    we should overlook the waiver because any objection to the time-
    honored Altman instruction would necessarily have been futile.
    See, e.g., Commonwealth v. Russell, 
    470 Mass. 464
    , 474 (2015)
    (trial judge did not err in departing from instruction in
    Commonwealth v. Webster, 
    5 Cush. 295
    , 320 [1850], on proof
    beyond reasonable doubt). In any event, we think it unlikely
    that a more targeted instruction on gross negligence would have
    affected the verdict.
    19
    "persistence in a palpably negligent course of conduct over an
    appreciable period of time" are among "the more common indicia
    of gross negligence."    Lynch v. Springfield Safe Deposit & Trust
    Co., 
    294 Mass. 170
    , 172 (1936).    Moreover, "when the injury
    likely to ensue from a failure to do that which ought to be done
    is a fatal or very serious one, what otherwise would be a lack
    of ordinary care may be found to be gross negligence."    Renaud
    v. New York, New Haven, & Hartford R.R. Co., 
    206 Mass. 557
    , 560
    (1910).   See Williamson-Greene v. Equipment 4 Rent, Inc., 
    89 Mass. App. Ct. 153
    , 157-158 (2016).    "The judge's instructions
    to the jury were consistent with these principles, and we accept
    the conclusion of a properly instructed jury on a question
    within their province."    
    Christopher, 57 Mass. App. Ct. at 231
    .
    Few published appellate cases have discussed the
    application of the gross negligence standard in the medical
    malpractice setting.    In Matsuyama v. Birnbaum, 
    452 Mass. 1
    , 37
    (2008), the court, citing 
    Altman, 231 Mass. at 291-292
    ,
    summarily stated that the issue of gross negligence was properly
    submitted to the jury based on evidence that the decedent's
    doctor had "missed or ignored [the decedent's] known risk
    factors for gastric cancer for a period of almost four years,"
    and on the doctor's admission that the payment structure of his
    practice made it difficult for him to provide patients such as
    the decedent with optimum medical care.    In that case, however,
    20
    the jury found for the defendant on the question of gross
    malpractice; his objection was based on the premise that by
    instructing the jury on gross negligence, the jury would be more
    likely to find him liable in negligence.   
    Id. at 36-37.
       As
    "[e]ach [gross negligence] case must be decided upon its own
    peculiar facts," Peace v. Gabourel, 
    302 Mass. 313
    , 316 (1939),
    we turn to the evidence before the jury.
    The jury could reasonably conclude that Ameri's decision to
    use the tacker in close proximity to Parsons's pericardium
    exhibited the hallmarks of gross negligence:   he voluntarily
    incurred an obvious risk, in circumstances where the failure to
    exercise reasonable care could be fatal.   The plaintiff's
    expert, Carmine, testified that given Parsons's anatomy and the
    tacker's contraindications, use of the tacker constituted an
    obvious risk.   In the photographs taken during surgery, Carmine
    noted that Ameri had placed some tacks "concerningly" close to
    the pericardium.   The point where Ameri inserted the tacks,
    which extend 6.7 millimeters when employed, was "the thickness
    of a diaphragm" away from the heart, which could be as little as
    three to five millimeters.   Carmine explained that the risk is
    obvious to surgeons performing this procedure "because you can
    actually see the heart beating through the diaphragm right where
    you're working."   In these circumstances, the jury could take
    Ameri's admission that he did not measure the thickness of
    21
    Parsons's diaphragm crura at the time of the surgery, instead
    estimating it to be approximately ten millimeters, as indicative
    of gross negligence.
    Moreover, the dangers associated with using the tacker were
    well known to the average qualified surgeon, even without the
    manufacturer's warning:    "the concern is that when you fire one
    of these pressure-loaded fasteners, that it can penetrate
    through and hit structures on the other side of the diaphragm
    . . . and cause life-threatening injury."    Witnesses for both
    parties agreed that alternative methods were available.
    Exacerbating Ameri's negligence was the fact the manufacturer's
    contraindications warned against using the tacker exactly where
    he used it:    "in the vicinity of the pericardium, aorta, or
    inferior vena cava during diaphragmatic hernia repair."     The
    judge, in denying the defendants' posttrial motion, cited this
    fact as the reason he submitted the question of gross negligence
    to the jury:   "Dr. Ameri ignored the specific direction given
    for use of the instrument."
    Ameri argues in his brief that because the manufacturer's
    use of the phrase "in the vicinity" is inexact, the
    contraindication leaves it to the judgment of the surgeon to
    determine whether and where the tacker can be used safely; he
    maintains that he reasonably exercised such judgment here.
    This, however, was not the approach that he took at trial.
    22
    Rather, Ameri testified that the use of the tacker on the
    diaphragm crura is always acceptable.   In closing argument, his
    attorney referred to the defense expert's testimony that "the
    tacker is absolutely safe to use in these circumstances, and
    that [the expert] uses it in every case."   Counsel further
    asserted that the manufacturer's contraindication "is really a
    self-serving document to prevent the manufacturer from getting
    sued."    The jury could have accepted the defense theory that the
    manufacturer's warnings could be dismissed and that Ameri did
    not injure Parsons in any way.   However, the evidence also
    permitted the jury to find, as they did, that Ameri heedlessly
    ignored the manufacture's warnings, with catastrophic results.
    See 
    Altman, 231 Mass. at 591
    (equating gross negligence with
    "heedless and palpable violation of legal duty").12
    While drawing the line between ordinary negligence and
    gross negligence can be difficult, see 
    Williamson-Greene, 89 Mass. App. Ct. at 158
    , "the distinction [between them] is well
    established and must be observed, lest all negligence be
    gradually absorbed into the classification of gross negligence."
    Quinlivan v. Taylor, 
    298 Mass. 138
    , 140 (1937).   Conceding that
    12Ameri similarly argues that the judge erred by failing to
    give the jury any instruction on whether or how the
    manufacturer's warnings could be considered as evidence of gross
    negligence. This argument, never raised at trial and asserted
    for the first time in the defendants' reply brief, is waived.
    See Truong v. Wong, 
    55 Mass. App. Ct. 868
    , 878 (2002).
    23
    the plaintiff's expert would not have been permitted to opine
    that his conduct amounted to "gross negligence," see Puopolo v.
    Honda Motor Co., 
    41 Mass. App. Ct. 96
    , 98 (1996), Ameri
    nonetheless contends that the jury could not permissibly reach a
    verdict on the issue without expert testimony, based on "factual
    and medical consensus," that Ameri's conduct was not just below
    the applicable standard of care, but also was "a flagrant and
    egregious departure."   We disagree.   The evidence, including the
    plaintiff's expert's testimony, provided the jury with a
    reasonable basis to distinguish ordinary negligence from gross
    negligence in this case.     It was uncontested that injuring the
    patient's pericardium or heart muscle during hiatal hernia
    repair surgery would violate the standard of care for the
    average qualified surgeon.    The evidence as a whole permitted
    the jury to find that Ameri's use of the tacker in Parsons's
    surgery manifested many of the common indicia of gross
    negligence.   See Rosario v. Vasconcellos, 
    330 Mass. 170
    , 172
    (1953), quoting 
    Lynch, 294 Mass. at 172
    ("some of the more
    common indicia of gross negligence are set forth as 'deliberate
    inattention,' 'voluntary incurring of obvious risk,' 'impatience
    of reasonable restraint,' or 'persistence in a palpably
    negligent course of conduct over an appreciable period of
    time'").
    24
    To be sure, in determining whether a finding of gross
    negligence is warranted, the defendant's conduct must "be
    considered as a whole."     Duval v. Duval, 
    307 Mass. 524
    , 528
    (1940).     See 
    Williamson-Greene, 89 Mass. App. Ct. at 157
    .   In
    this regard, Ameri contends that he provided considerable and
    attentive care to Parsons over the course of her treatment.         But
    even if Ameri's "inattention was only momentary, a jury has been
    allowed to find gross negligence where the inattention occurred
    in a place of great and immediate danger."     Zavras v. Capeway
    Rovers Motorcycle Club, Inc., 
    44 Mass. App. Ct. 17
    , 22 (1997),
    quoting Dinardi v. Herook, 
    328 Mass. 572
    , 574 (1952).     Such is
    the case here.
    In denying the defendants' request for new trial or
    judgment notwithstanding the verdict, the judge found that the
    jury's verdict of gross negligence "was reasonably justified by
    the evidence that Dr. Ameri proceeded to use the tacker in this
    surgery despite the explicit contraindication.    It could
    reasonably be found that he voluntarily subjected Laura Parsons
    to an obvious risk when there were alternatives to the use of
    the tacker."    For this reason, he declined to disturb the jury's
    finding of gross negligence.    We discern no error in submitting
    the question to the jury, and no abuse of discretion in the
    determination that the verdict was not against the weight of the
    evidence.
    25
    Amended judgment affirmed.