Baptiste v. Executive Office of Health & Human Services ( 2020 )


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    18-P-1353                                               Appeals Court
    MARIANNE BAPTISTE1 & another2 vs. EXECUTIVE OFFICE OF HEALTH
    AND HUMAN SERVICES & others.3
    No. 18-P-1353.
    Suffolk.     December 4, 2019. - February 28, 2020.
    Present:   Meade, Shin, & Singh, JJ.
    Constitutional Law. Civil Rights, Supervisory liability,
    Immunity of public official. Massachusetts Tort Claims
    Act. Governmental Immunity. Commonwealth, Claim against,
    Liability for tort. Department of Youth Services.
    Civil action commenced in the Superior Court Department on
    April 15, 2016.
    A motion to dismiss was heard by Karen F. Green, J.
    Ira H. Zaleznik for the plaintiffs.
    1 Individually and as legal guardian and next friend of
    Gregory Williams, Jr.
    2   Gregory Williams, Sr.
    3 Secretary of the Executive Office of Health and Human
    Services; Department of Youth Services; Peter Forbes,
    individually and as Commissioner of the Department of Youth
    Services; and John Hughes, individually and as regional director
    of the Department of Youth Services.
    2
    Katherine B. Dirks, Assistant Attorney General, for the
    defendants.
    Philip T. Tierney, for Douglas K. Chin, was present but did
    not argue.
    MEADE, J.   The plaintiffs, Marianne Baptiste and Gregory
    Williams, Sr., brought this action to recover damages against
    the defendants, the Massachusetts Executive Office of Health and
    Human Services (HHS), the Department of Youth Services (DYS),
    and certain of their employees4 after a DYS-committed juvenile
    injured their son, Gregory Williams, Jr. (Williams),5 while he
    was in DYS custody at the Casa Isla Short-Term Treatment and
    Revocation Center (Casa Isla).   As pertinent here, the
    plaintiffs asserted three claims:   (1) a claim, pursuant to 42
    U.S.C. § 1983, against DYS Commissioner Peter Forbes and DYS
    Regional Director John Hughes in their individual capacities
    (collectively, DYS individual defendants), for failure to
    provide adequate medical care in violation of the Eighth and
    Fourteenth Amendments to the United States Constitution; (2) a
    negligence claim, pursuant to G. L. c. 258, § 2, against HHS,
    the Secretary of HHS, and DYS; and (3) a claim pursuant to G. L.
    4 Also named in the complaint are Douglas Chin and
    Volunteers of America of Massachusetts, Inc. (VOA), and certain
    of its employees. They are not parties to this appeal. See
    note 7, infra.
    5 For the sake of clarity, we shall refer to Gregory
    Williams, Jr., as "Williams," and to his father as "Gregory
    Williams, Sr."
    3
    c. 231, § 85X, against all of the defendants for Baptiste and
    Gregory Williams, Sr.'s loss of consortium.      Defendants HHS, the
    Secretary of HHS, DYS, DYS's Commissioner, and DYS's Regional
    Director (collectively, Commonwealth defendants) brought a
    motion to dismiss pursuant to Mass. R. Civ. P. 12 (b) (6), 
    365 Mass. 754
    (1974).6   A Superior Court judge allowed the motion,
    and a separate and final judgment entered for the Commonwealth
    defendants pursuant to Mass. R. Civ. P. 54 (b), 
    365 Mass. 820
    (1974).7   The plaintiffs have appealed.     We affirm.8
    Background.9    1.   The program.   Casa Isla was a program for
    juvenile males located in a facility (now closed) on Long Island
    in Boston Harbor.    Casa Isla was operated by Volunteers of
    America of Massachusetts, Inc. (VOA), a nonprofit entity under
    contract with DYS to operate youth residential programs.       VOA
    also operated a separate residential drug and alcohol recovery
    6 Although certain unnamed DYS employees were also
    identified as defendants in each of the above counts, the motion
    to dismiss was not brought on their behalf.
    7 Neither VOA nor Chin was a party to the Commonwealth
    defendants' motion to dismiss; VOA and Chin remain defendants in
    the plaintiffs' suit.
    8 In the Superior Court, the parties agreed that the loss of
    consortium claim is entirely derivative of the § 1983 and
    negligence claims; accordingly, we do not discuss it separately.
    9 The facts provided herein are derived from the complaint,
    which we treat as true for purposes of this appeal. See Bell
    Atl. Corp. v. Twombly, 
    550 U.S. 544
    , 555 (2007); Iannacchino v.
    Ford Motor Co., 
    451 Mass. 623
    , 636 (2008).
    4
    program for juvenile males on Long Island known as "Project
    Rebound."    The two programs were housed in separate facilities.
    On May 21, 2012, Williams was adjudged a youthful offender,
    and was committed to DYS's custody and care pursuant to G. L.
    c. 119, § 58 (c).   On March 25, 2013, following a series of
    placements, Williams was transferred to Casa Isla to undergo
    approximately three months of treatment.
    2.   The assault.   On the morning of April 19, 2013, Douglas
    Chin, a seventeen year old resident of Project Rebound, said he
    wanted to get "kicked out" of Project Rebound and that he wanted
    to punch someone so he would be returned to Pembroke House.10
    Later that day, Chin and Williams participated in a flag
    football game between Casa Isla residents and Project Rebound
    residents.   Two Casa Isla staff members were supervising the
    game, in which approximately twenty residents were
    participating.
    During the football game, at approximately 12:00 P.M., Chin
    ran toward Williams, who was looking in a different direction,
    and repeatedly struck him with a closed fist on the left side of
    his throat and jaw.    Prior to the attack, Williams and Chin had
    10 The plaintiffs also allege that Chin said that he was
    going to attack the "big one," referring to Williams. However,
    the complaint does not allege that these statements were made to
    VOA staff, or that VOA knew of the statements at the time of the
    attack.
    5
    not exchanged words and did not know one another.     Two Casa Isla
    staff members intervened and stopped the attack; the football
    game was suspended, and the Casa Isla residents were instructed
    to proceed to lunch.
    3.    Symptoms and injury.   At lunch immediately following
    the game and on two occasions thereafter, Williams complained of
    a headache to Casa Isla staff.11    A VOA staff member gave him
    ibuprofen.    No one took Williams to see the nurse on staff or to
    the hospital.     Between 3:35 P.M. and 4:00 P.M., Williams took a
    shower at the suggestion of VOA staff members, after which he
    reported feeling better.     At approximately 5:00 P.M., Williams
    told a staff member that, in addition to his headache, he also
    was experiencing severe pain on his right side, and asked to see
    a nurse.     Residents reported that between 4:15 P.M. and 5:00
    P.M., Williams started complaining that he could not feel his
    legs.     The VOA staff member noted that Williams was experiencing
    facial asymmetry, right side weakness, and trouble speaking.
    The staff member contacted Boston Emergency Medical Services
    (Boston EMS) around 5:10 or 5:15 P.M.     Boston EMS arrived at
    5:40 P.M. and transported Williams to Boston Medical Center.
    Williams suffered a traumatic carotid artery dissection and
    occlusion resulting in a middle cerebral artery stroke,
    11The complaint does not allege to whom Williams
    complained.
    6
    seizures, and cerebral edema.     As a result, he now has severe
    and permanent brain damage.     Williams currently resides in a
    residential program and requires twenty-four hour care.
    4.   VOA.   For approximately twenty years, VOA had been a
    support contract vendor under agreement with DYS and HHS, which
    were responsible for the oversight of VOA.     VOA's contract with
    DYS required VOA to comply with all applicable provisions of law
    relative to the care of clients and to implement policies and
    procedures that are equal to or better than those of DYS.     At
    the time of the April 19, 2013 assault, DYS regulations then in
    effect included:   a requirement that "[a]ll facility personnel
    responsible for the care and custody of clients shall be trained
    in emergency first-aid procedures," 109 Code Mass. Regs.
    § 11.26(1) (1993); authorization for the provision of medical
    care in medical emergencies, see 109 Code Mass. Regs. § 11.04(3)
    (1993) ("When there is a medical emergency, as determined by any
    medical provider, no one's consent is required in order to allow
    a client to receive necessary medical care"); and a requirement
    that each facility administrator "shall develop written plans
    and procedures . . . for the secure storage and controlled
    administration of all medications and drugs."     109 Code Mass.
    Regs. § 11.28(2) (1993).
    In 2002, DYS issued a policy on "Use of Over the Counter
    (OTC) Medications" that permits nonmedical staff to administer
    7
    nonprescription medications under specific conditions, such as
    when a resident's medical complaint is covered by standing
    orders, i.e., a "standard of treatment for each patient for a
    given condition [that is] prepared and signed by a qualified
    health staff person."
    5.   The audits.    The complaint alleges that the DYS
    Commissioner and the Regional Director disregarded VOA's
    noncompliance with safety requirements.    In February 2013, DYS
    conducted a program compliance review of Casa Isla and
    determined that Casa Isla's director and assistant director were
    not in compliance with required first-aid training and
    certifications.   However, the plaintiffs' complaint does not
    allege that Casa Isla's director or assistant director had any
    involvement in Williams's care on April 19, 2013.     DYS had also
    documented noncompliance with required first-aid training and
    certifications in 2010, 2012, and 2013, but the complaint does
    not allege that anyone involved in Williams's care on April 19,
    2013, lacked first-aid training and certifications.
    A postassault, 2014 audit of Casa Isla conducted by DYS
    confirmed that several staffers had failed to attend some
    required trainings, and also reported documentation
    deficiencies.   Casa Isla's log of trainings and certifications
    does not indicate that "OTC Medication Training" or equivalent
    training was provided to staff.   However, the complaint does not
    8
    allege that any of the individuals who did not attend the
    trainings were involved in Williams's care on April 19, 2013.
    Discussion.    1.   Standard of review.   We review the
    allowance of a rule 12 (b) (6) motion to dismiss de novo.      A.L.
    Prime Energy Consultant, Inc. v. Massachusetts Bay Transp.
    Auth., 
    479 Mass. 419
    , 424 (2018).   We accept "the facts alleged
    in the complaint as true and draw[] all reasonable inferences in
    the plaintiff[s'] favor."    Edwards v. Commonwealth, 
    477 Mass. 254
    , 260 (2017).   However, "[w]e do not regard as 'true' legal
    conclusions cast in the form of factual allegations."      
    Id., quoting Leavitt
    v. Brockton Hosp., Inc., 
    454 Mass. 37
    , 39 n.6
    (2009).   To survive a motion to dismiss, the facts alleged must
    "'plausibly suggest[] (not merely [be] consistent with)' an
    entitlement to relief."   Iannacchino v. Ford Motor Co., 
    451 Mass. 623
    , 636 (2008), quoting Bell Atl. Corp. v. Twombly, 
    550 U.S. 544
    , 557 (2007).   "The plausibility standard is not akin to
    a 'probability requirement,' but it asks for more than a sheer
    possibility that a defendant has acted unlawfully" (citation
    omitted).   Ashcroft v. Iqbal, 
    556 U.S. 662
    , 678 (2009).
    2.    Supervisory liability under § 1983.    a.   Underlying
    constitutional violation.    Title 42 U.S.C. § 1983 (2012)
    provides in relevant part:
    "Every person who, under color of any statute, ordinance,
    regulation, custom, or usage, of any State . . . subjects,
    or causes to be subjected, any citizen of the United States
    9
    or other person within the jurisdiction thereof to the
    deprivation of any rights, privileges, or immunities
    secured by the Constitution and laws, shall be liable to
    the party injured in an action at law, suit in equity, or
    other proper proceeding for redress . . . ."
    Section 1983 is "not itself a source of substantive rights, but
    merely provides a method for vindicating federal rights
    elsewhere conferred" (quotation and citation omitted).     Graham
    v. Connor, 
    490 U.S. 386
    , 393-394 (1989).
    Governmental actors "are responsible only for 'their own
    illegal acts'" (emphasis omitted).   Connick v. Thompson, 
    563 U.S. 51
    , 60 (2011), quoting Pembaur v. Cincinnati, 
    475 U.S. 469
    ,
    479 (1986).   However, they may be liable under § 1983 if the
    governmental actors themselves "subject[]" a person to a
    deprivation of rights or "cause[]" a person "to be subjected" to
    such deprivation.   See Monell v. Department of Social Servs. of
    the City of N.Y., 
    436 U.S. 658
    , 692 (1978).   In other words, for
    purposes of § 1983, agency officials "may not be held liable for
    the unconstitutional conduct of their subordinates under a
    theory of respondeat superior."   
    Iqbal, 556 U.S. at 676
    .    Of
    course, supervisory liability itself is premised on there being
    an underlying constitutional violation of the plaintiff's rights
    by agency subordinates.   The existence of an Eighth Amendment
    violation must be evaluated before determining whether the
    agency officials were deliberately indifferent to a plaintiff's
    serious medical needs, and whether there is a direct causal link
    10
    between an agency policy or custom and the constitutional
    deprivation.   See Zingg v. Groblewski, 
    907 F.3d 630
    , 635 (1st
    Cir. 2018); Pineda v. Toomey, 
    533 F.3d 50
    , 54 (1st Cir. 2008).
    See also Rivera v. R.I., 
    402 F.3d 27
    , 39 (1st Cir. 2005) (§ 1983
    liability for failure to train or for inadequately training
    employees premised on underlying constitutional violation of
    plaintiff's rights [citation omitted]); Maldonado-Denis v.
    Castillo-Rodríguez, 
    23 F.3d 576
    , 581-582 (1st Cir. 1994) (to
    establish supervisory liability, plaintiff must first show
    underlying constitutional violation).
    Here, the plaintiffs claim that the underlying
    constitutional violation was that, in violation of the Eighth
    Amendment, the VOA staff members provided inadequate medical
    care to Williams, who was in DYS custody.   However, the Eighth
    Amendment does not protect against merely inadequate medical
    care.   Rather, it protects against deliberate indifference to a
    serious medical need, constituting an "unnecessary and wanton
    infliction of pain" (citation omitted).   Estelle v. Gamble, 
    429 U.S. 97
    , 104 (1976).
    Eighth Amendment claims have both an objective component
    and a subjective component.   
    Zingg, 907 F.3d at 635
    .   Here, the
    objective component requires the plaintiffs to prove that
    Williams had a medical need "that [had] been diagnosed by a
    physician as mandating treatment, or one that [was] so obvious
    11
    that even a lay person would easily recognize the necessity for
    a doctor's attention" (citation omitted).     Kosilek v. Spencer,
    
    774 F.3d 63
    , 82 (1st Cir. 2014).     "The subjective component
    requires the plaintiff[s] to show that [VOA employees], in
    treating [Williams's] medical needs, possessed a sufficiently
    culpable state of mind.     That state of mind is one that amounts
    to deliberate indifference to [Williams's] health or safety."
    
    Zingg, supra
    .     To establish a deliberately indifferent state of
    mind, the plaintiffs must "provide evidence that the [VOA
    employees] had actual knowledge of impending harm, easily
    preventable, . . . and yet failed to take the steps that would
    have easily prevented that harm.     Such a showing may be made by
    demonstrating that the defendant[s] provided medical care that
    was so inadequate as to shock the conscience, . . . or, put
    otherwise, that was so clearly inadequate as to amount to a
    refusal to provide essential care" (quotations and citations
    omitted).   
    Id. However, "an
    inadvertent failure to provide adequate
    medical care cannot be said to constitute an unnecessary and
    wanton infliction of pain or to be repugnant to the conscience
    of mankind" (quotations omitted).     
    Estelle, 429 U.S. at 105-106
    .
    That is, an accident or mere negligence that produces pain and
    suffering cannot by itself be characterized as a wanton
    infliction of unnecessary pain.
    12
    Here, as alleged, when Williams complained of a headache,
    VOA staff gave him ibuprofen but did not refer him to medical
    services for assessment.      This does not suffice as an allegation
    that VOA had actual knowledge of any easily preventable,
    impending harm to Williams, "and yet failed to take the steps
    that would have easily prevented that harm."       
    Zingg, 907 F.3d at 635
    .    Instead, the plaintiffs' allegations amount to no more
    than negligence, which does not rise to the level of a
    constitutional violation.      See 
    Estelle, 429 U.S. at 106
    ; Braga
    v. Hodgson, 
    605 F.3d 58
    , 61 (1st Cir. 2010).
    b.   Deliberate indifference.   Supervisory liability under
    § 1983 is different in kind from vicarious liability.      That is,
    "[a]lthough a supervisor need not personally engage in the
    subordinate's misconduct in order to be held liable, his own
    acts or omissions must work a constitutional violation."         Parker
    v. Landry, 
    935 F.3d 9
    , 15 (1st Cir. 2019).       See 
    Iqbal, 556 U.S. at 676
    .     "Facts showing no more than a supervisor's mere
    negligence vis-à-vis his subordinate's misconduct are not enough
    to make out a claim of supervisory liability."       
    Parker, supra
    .
    "At a minimum, the plaintiff must allege facts showing that the
    supervisor's conduct sank to the level of deliberate
    indifference."    
    Id. "A showing
    of deliberate indifference has
    three components:       'the plaintiff must show "(1) that the
    officials had knowledge of facts, from which (2) the official[s]
    13
    can draw the inference (3) that a substantial risk of serious
    harm exists."'"   
    Id., quoting Guadalupe-Báez
    v. Pesquera, 
    819 F.3d 509
    , 515 (1st Cir. 2016).   See Board of Comm'rs of Bryan
    County, Okla. v. Brown, 
    520 U.S. 397
    , 410 (1997) ("'[d]eliberate
    indifference' is a stringent standard of fault, requiring proof
    that a[n agency employee] disregarded a known or obvious
    consequence of his action").
    Even if we were to assume that the action or inaction by
    the VOA employees violated the Eighth Amendment, the motion
    judge properly found that the plaintiffs failed to allege
    sufficient facts to suggest that the DYS individual defendants
    were on notice of, and were deliberately indifferent to, the
    existence of a substantial risk of serious harm.   As the judge
    held, "[t]he plaintiffs allege only that[, as a result of the
    2010, 2012, and 2013 audits,] the DYS [individual d]efendants
    were aware of VOA[]'s noncompliance with the requirement that
    all facility personnel responsible for the care and custody of
    youth have emergency first-aid training, as set forth in 109
    Code Mass. Regs. § 11.26 . . . ."   However, as the judge held,
    knowledge of noncompliance with a single safety regulation "does
    not plausibly suggest that the DYS [individual d]efendants were
    on notice" of the existence of a substantial risk of serious
    harm or that they were deliberately indifferent to such a risk.
    See Ramirez-Lluveras v. Rivera-Merced, 
    759 F.3d 10
    , 20-22 (1st
    14
    Cir. 2014).    See also 
    Parker, 935 F.3d at 15
    ("isolated
    instances of a subordinate's constitutional violations . . .
    will not clear the causation bar" [quotation and citation
    omitted]).
    Furthermore, the plaintiffs do not allege that the DYS
    individual defendants had any involvement with VOA or the Casa
    Isla program, or more specifically, with medicine administration
    policies or staff members' training and certification records.
    Although the plaintiffs allege that DYS had identified
    deficiencies in VOA's certifications and training, they do not
    allege that the DYS individual defendants were aware of this.
    The plaintiffs allege that VOA did not adhere to a DYS policy on
    the controlled administration of medications, but they do not
    allege that the DYS individual defendants were aware of, let
    alone encouraged, condoned, or acquiesced to, this alleged
    nonadherence.   See 
    Connick, 563 U.S. at 61
    (["a supervisor's]
    culpability for a deprivation of rights is at its most tenuous
    where a claim turns on a failure to train").   See also Oklahoma
    City v. Tuttle, 
    471 U.S. 808
    , 822 (1985) (alleged policy of
    inadequate training "far more nebulous, and a good deal further
    removed from the constitutional violation, than was the policy
    in Monell").
    Finally, the plaintiffs do not allege that the DYS
    individual defendants had notice of any prior failures by VOA
    15
    staff members to monitor residents' injuries or symptoms, which
    might have indicated a risk of a violation of Williams's Eighth
    Amendment rights.     More directly, the plaintiffs do not allege
    that the DYS individual defendants engaged in any "supervisory
    encouragement, condonation or acquiescence" that amounted to
    deliberate indifference to any VOA conduct.     
    Pineda, 533 F.3d at 54
    .   The DYS individual defendants cannot be deliberately
    indifferent to an omission or deficiency in a first-aid training
    program of which they had no knowledge.
    c.   Affirmative link.   Finally, for a supervisor to be held
    liable for a subordinate's constitutional violation, there must
    be "an affirmative link" between the subordinate's behavior and
    the supervisor's action or inaction "such that the supervisor's
    conduct led inexorably to the constitutional violation"
    (citation omitted).     Morales v. Chadbourne, 
    793 F.3d 208
    , 221
    (1st Cir. 2015).    See 
    Guadalupe-Báez, 819 F.3d at 515
    (affirmative link requires conduct that can be "characterized as
    supervisory encouragement, condonation, or acquiescence or gross
    negligence amounting to deliberate indifference" [citation
    omitted]).
    Here, the plaintiffs failed to allege any causal
    connection, let alone a strong one, between VOA's alleged
    noncompliance with the first-aid training requirements of 109
    Code Mass. Regs. § 11.26 and Williams's injuries.     As the motion
    16
    judge held, the plaintiffs do "not allege that any facility
    personnel who supervised [Williams] on the day of the incident
    had not received the required emergency first aid training.
    [Rather, they] merely allege generally that the DYS [individual]
    defendants were on notice that some VOA[] staff had not received
    such training in the past and that the failure of VOA[] staff
    members to administer proper emergency first aid treatment on
    the day of the incident worsened [Williams's] injuries.     [In
    other words,] the plaintiffs have failed to allege any
    affirmative link between the DYS [individual d]efendants'
    alleged conduct, and the alleged violation of [Williams's]
    Eighth Amendment right to adequate medical care."    See
    
    Guadalupe-Báez, 819 F.3d at 515
    ; 
    Maldonado-Denis, 23 F.3d at 582
    .    The § 1983 count of the complaint against the individual
    DYS defendants was properly dismissed.
    3.   Immunity from negligence claim under public duty rule.
    The plaintiffs also brought a negligence claim, pursuant to the
    Massachusetts Tort Claims Act (act), G. L. c. 258, § 2, against
    HHS and DYS.12    This claim is actually against the Commonwealth,
    and it too was properly dismissed.
    The plaintiffs also named the Secretary of HHS, in her
    12
    official capacity, as a defendant in this count, but concede
    that she is immune from liability under c. 258. The complaint
    did not name her as a defendant in her individual capacity.
    17
    The act is a limited waiver of the Commonwealth's sovereign
    immunity.    See Cormier v. Lynn, 
    479 Mass. 35
    , 39 (2018).   Within
    the act are a variety of exclusions from that limited waiver.
    One such exclusion can be found in G. L. c. 258, § 10 (j), which
    provides the Commonwealth immunity from suit for
    "any claim based on an act or failure to act to prevent or
    diminish the harmful consequences of a condition or
    situation, including the violent or tortious conduct of a
    third person, which is not originally caused by the public
    employer or any other person acting on behalf of the public
    employer."
    See Kent v. Commonwealth, 
    437 Mass. 312
    , 317 (2002).     Section
    10 (j) has been described as a "'statutory public duty rule
    providing governmental immunity,' Carleton v. Framingham, 
    418 Mass. 623
    , 627 (1994), the purpose of which is to 'provide some
    substantial measure of immunity from tort liability to
    government employers.'    Brum v. Dartmouth, [
    428 Mass. 684
    ,] 695
    [(1999)]."   Kent, supra at 317-318.   The Supreme Judicial Court
    has construed the "original cause" language to mean an
    affirmative act (not a failure to act) by a public employer that
    "materially contributed to creating the specific 'condition or
    situation' that resulted in the harm" inflicted by a third
    party.   
    Cormier, supra
    at 40, quoting Kent, supra at 319.    In
    other words, § 10 (j) provides immunity from tort liability to
    public employers "for a public employer's act or failure to act
    to prevent harm from the wrongful conduct of a third party
    18
    unless the condition or situation was 'originally caused' by the
    public employer."    
    Cormier, supra
    , citing Brum, supra at 692,
    695.
    Here, as the plaintiffs expressly pleaded, Williams's
    condition or situation resulted "from Chin's closed-fist strike
    to the left side of Mr. Williams'[s] neck."    The two had never
    met, and the attack was unprovoked.   The plaintiffs do not
    allege that Commonwealth employees committed any actual
    affirmative act that led to Chin's assault on Williams, nor do
    they claim that DYS had any interactions with or knowledge of
    Chin before the assault.    Rather, the plaintiffs repeatedly
    allege conduct that amounts to failure to prevent the injury
    caused by a third party and characterize it as an alleged
    failure by VOA staff to recognize the severity of Williams's
    injury and an alleged failure by DYS to provide more monitoring
    and oversight of VOA's program at Casa Isla.13   These
    Examples of allegations in the complaint include the
    13
    following: "Williams was neither sent to Boston Medical Center
    for a medical assessment, nor provided with any medical
    treatment following the attack"; DYS "failed to prepare any
    written policy or procedure detailing criteria or assessment
    protocols for evaluating whether . . . or not a resident is in
    need of a medical assessment by trained medical professionals";
    DYS "failed . . . to ensure . . . Williams was provided adequate
    protection from harm by fellow involuntarily confined youths and
    adequate medical care"; DYS "failed . . . to ensure that VOA[]
    complied with all of its legal obligations," including
    certification and training requirements; and VOA did not have a
    written policy for the administration of over-the-counter
    medications.
    19
    allegations, however, are exactly the type of failure to prevent
    or diminish the harmful consequences of negligence claims that
    are barred by § 10 (j).14    To hold otherwise would be to "adopt
    an interpretation of [§ 10 (j)] that construes the words
    'originally caused' so broadly as to encompass the remotest
    causation and preclude immunity in nearly all circumstances."
    
    Brum, 428 Mass. at 695
    .     See Jane J. v. Commonwealth, 91 Mass.
    App. Ct. 325, 330 (2017) (hospital's failure to segregate
    patients by gender not original cause of female patient's rape
    by male patient); Jacome v. Commonwealth, 
    56 Mass. App. Ct. 486
    ,
    490 (2002) (failures to close beach, post warning signs, and
    failure of lifeguards to remain on duty during scheduled shift
    not original cause of drowning).
    Finally, the plaintiffs claim that two exceptions to
    governmental immunity found in G. L. c. 258, § 10 (j) (2), (4),
    14The plaintiffs' reliance on Devlin v. Commonwealth, 
    83 Mass. App. Ct. 530
    (2013), is misplaced. In that case, a
    civilly committed patient was assaulted by a criminal convict
    working at the facility. We concluded that § 10 (j) did not bar
    the claim because an original cause of the assault was the
    Commonwealth's "affirmative decision to allow convicted
    inmates[, who come from a higher-risk population,] to work in an
    area where civilly committed individuals were housed and treated
    . . . ." 
    Id. at 535.
    Here, however, the plaintiffs do not
    allege that DYS had notice that Chin came from a higher-risk
    population than Williams, or any other basis for asserting that
    DYS had notice of the risk of an assault. In fact, as alleged,
    Williams, as a youthful offender, was a higher-risk resident
    than Chin, who was merely enrolled in a civil drug and alcohol
    recovery program.
    20
    defeat HHS and DYS's immunity.     The two provisions are as
    follows:
    "(2) any claim based upon the intervention of a public
    employee which causes injury to the victim or places the
    victim in a worse position than he was in before the
    intervention; and
    . . .
    "(4) any claim by or on behalf of a patient for negligent
    medical or other therapeutic treatment received by the
    patient from a public employee."
    G. L. c. 258, § 10 (j) (2), (4).    The plaintiffs claim that
    VOA's response on April 19, 2013, comes within the purview of
    both of the above exceptions, and thus that HHS and DYS are
    liable for that response.   We disagree.
    According to the complaint, VOA is an independent
    contractor.   The plaintiffs do not claim that VOA employees are
    "public employees," as defined by G. L. c. 258, § 1, such that
    their actions fall within the exceptions of § 10(j) (2), (4).
    Nor does the complaint allege, as the motion judge properly
    held, any facts that plausibly suggest that any VOA staff member
    was a public employee.   Because, within the meaning of the act,
    "an independent contractor is not a public employee," Chiao-Yun
    Ku v. Framingham, 
    62 Mass. App. Ct. 271
    , 274 (2004); Thornton v.
    Commonwealth, 
    28 Mass. App. Ct. 511
    , 513 (1990), and because the
    complaint does not allege that DYS had "retained control" over
    any part of the work covered by VOA's contract, see Chiao-Yun
    21
    Ku, supra at 274-275, the exceptions to governmental immunity do
    not apply.
    Judgment affirmed.