State v. Neiswanger Mgmt. Servs., LLC , 457 Md. 441 ( 2018 )


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  • State of Maryland v. Neiswanger Management Services, LLC et al., No. 28, September
    Term, 2017, Opinion by Adkins, J.
    HEALTH — INJUNCTIVE RELIEF — EFFECT OF STATUTORY
    AUTHORIZATION: Md. Code (1982, 2015 Repl. Vol.), § 19-345.3(c) of the Health–
    General Article (“HG”) permits the Attorney General to seek, and a circuit court to grant,
    broad injunctive relief on behalf of multiple unnamed residents of nursing facilities for
    violations of HG §§ 19-345, 19-345.1, or 19-345.2, which address involuntary discharges
    and transfers of residents from nursing facilities.
    HEALTH — INJUNCTIVE RELIEF — AUTHORITY TO ENFORCE: HG § 19-
    344(c)(5)(ii) requires nursing facilities to cooperate with and assist residents’ agents in
    seeking assistance from the medical assistance program. HG § 19-344(c)(6)(ii), which
    directs the Attorney General to enforce and prosecute violations of HG § 19-344(c)(4)–(5),
    impliedly authorizes the Attorney General to seek injunctive relief to enforce a nursing
    facility’s statutory obligations.
    Circuit Court for Montgomery County
    Case No.: 428607V
    Argued: December 5, 2017
    IN THE COURT OF APPEALS
    OF MARYLAND
    No. 28
    September Term, 2017
    STATE OF MARYLAND
    v.
    NEISWANGER MANAGEMENT
    SERVICES, LLC et al.
    Barbera, C.J.
    Greene
    Adkins
    McDonald
    Watts
    Hotten
    Getty,
    JJ.
    Opinion by Adkins, J.
    Filed: February 20, 2018
    Statutory interpretation is a complex task for any court, and requires careful
    reflection upon the text of the statute, and the intent of the legislative body. These
    complexities are compounded when we consider a statute’s relationship with equitable
    doctrines. The Maryland General Assembly has enacted a comprehensive scheme to
    identify and protect the rights of individuals in nursing facilities in Maryland called the
    Patient’s Bill of Rights. Md. Code (1982, 2015 Repl. Vol.), §§ 19-343 et seq. of the
    Health–General (“HG”) Article. In this case, we are asked to decide whether the Attorney
    General has authority to request injunctive relief against a nursing facility pursuant to two
    different provisions of the Patient’s Bill of Rights.
    FACTS AND LEGAL PROCEEDINGS
    Neiswanger Management Services, LLC (“Neiswanger”) operates four Maryland
    nursing facilities1 located in Anne Arundel County (“New Annapolis”), Montgomery
    County (“NMS Silver Spring” and “NMS Springbrook”), and Prince George’s County
    (“NMS Hyattsville”).2     On December 21, 2016, the State of Maryland, through the
    Attorney General, filed a two-count Complaint in the Circuit Court for Montgomery
    County against Neiswanger and other related corporate and individual defendants. The
    1
    Md. Code (1982, 2015 Repl. Vol.), § 19-343(a) of the Health–General Article
    defines a “facility” as “a related institution that, under the rules and regulations of the
    Department [of Health], is a comprehensive care facility or an extended care facility.” See
    COMAR 10.07.09.02.B(6) (defining comprehensive care facility); COMAR
    10.07.09.02.B(13) (defining extended care facility). We use the term “nursing facility” for
    convenience.
    2
    Neiswanger formerly operated a facility in Washington County (“NMS
    Hagerstown”), which closed in 2017.
    Complaint alleged violations of the Patient’s Bill of Rights, and the Maryland False Health
    Claims Act, HG §§ 2-601, et seq. Count One, the subject of this appeal, related to allegedly
    unlawful resident discharges from Neiswanger facilities in violation of HG §§ 19-345, 19-
    345.1, and 19-345.2, as well as multiple provisions of COMAR.3
    The State alleged that Neiswanger engages in a widespread pattern of unlawful
    involuntary discharges of residents from their nursing facilities. These practices include
    involuntary discharges to homeless shelters or “sham assisted living facilities” with
    operators who unlawfully exploit residents’ public benefits.         Neiswanger discharged
    residents to shelters or facilities far from residents’ hometowns and families. Many evicted
    residents are ultimately hospitalized, at the State’s expense, with serious or life-threatening
    medical complications caused by the evictions.
    To support its claims about the breadth of Neiswanger’s alleged misconduct, the
    State asserted that during a 17-month period, from January 1, 2015 to May 31, 2016,
    Neiswanger issued involuntary discharge notices to at least 1,061 residents. In 1,038 of
    these discharge notices, Neiswanger stated that the resident was discharged for failure to
    pay, or for failure to arrange for payment from Medicare, 4 Medicaid,5 or another third-
    3
    The State alleged violations of: COMAR 10.09.10.03(Q); 10.07.09.04(A)(7);
    10.07.09.09(C) and (F)(4); 10.07.09.10(A)(4), (C) and (D)(8); 10.07.09.11(A)(1)(a)–(c),
    (B), and (C)(2).
    4
    Medicare is “a health insurance program which provides for payment for medical
    care to persons over 65 years of age.” Fort Washington Care Ctr. Ltd. P’ship v. Dep’t of
    Health & Mental Hygiene, 
    80 Md. App. 205
    , 211 n.3 (1989).
    5
    The Maryland Medical Assistant Program or “Medicaid” is a “a State program
    partially funded by the federal government, which reimburses nursing homes for their
    2
    party payor. By contrast, the State observed that during the same 17-month period, all of
    Maryland’s other 225 licensed nursing facilities issued approximately 510 involuntary
    discharge notices. It claimed that “more than 700 people” who “reside in the five NMS
    facilities,” could be affected by Neiswanger’s unlawful discharge practices.
    The State provided detailed factual narratives of eight Neiswanger residents’
    discharges between October 2015 and August 2016. These residents were improperly
    discharged to family members’ homes, homeless shelters, or predatory unlicensed assisted
    living facilities in violation of the Patient’s Bill of Rights. One resident was left outside a
    family member’s home on a hot day. Residents were sent to unfamiliar locations. In many
    cases, Neiswanger failed to communicate with residents and their family members
    regarding discharge plans.      Three of the named residents had been evicted from
    Neiswanger facilities on multiple occasions over a period of several years.
    The State asserted that Neiswanger unlawfully discharges residents to benefit from
    the public-insurance payment system for residents of nursing facilities in Maryland.
    Medicare recipients are entitled to up to 100 days’ coverage in a nursing facility after a
    qualifying hospital stay. For the first 20 days of a resident’s stay, Medicare pays the full
    reimbursement rate, and an 80% reimbursement rate for days 21 to 100. Some residents
    may be “dual eligibles,” who participate in both Medicare and Medicaid. When a resident
    has exhausted their Medicare coverage, and is eligible for Medicaid, then the
    patient related costs of medical care rendered to indigent or medically indigent persons.”
    Liberty Nursing Ctr., Inc. v. Dep’t of Health & Mental Hygiene, 
    330 Md. 433
    , 436 (1993).
    3
    reimbursement rate shifts to the Medicaid rate. Medicaid provides coverage for long-term
    care in nursing facilities for eligible Maryland residents, and has significantly lower
    reimbursement rates than Medicare.
    The Complaint charged that Neiswanger “strives to discharge each resident of its
    nursing homes at the precise point in time when the resident can be replaced by someone
    else with a more favorable public health insurance profile.” It does this by maximizing the
    number of Medicare recipient residents and minimizing the number of Medicaid recipient
    residents. The State alleged that Neiswanger monitors residents’ public health insurance
    statuses to identify candidates for eviction, and times that eviction to coincide with the end
    of the resident’s Medicare coverage.        It also claimed that Neiswanger unlawfully
    discharges Medicaid recipients to make room for more lucrative Medicare recipients in
    violation of HG § 19-345(b)(1)(ii).
    The State alleged that in executing these practices, Neiswanger committed multiple
    violations of the Patient’s Bill of Rights and COMAR, including failure to give required
    notices, in violation of HG § 19-345.1(c)(2)(i) and COMAR 10.07.09.10(D)(8). The
    timing of Neiswanger’s discharge notices is also allegedly improper. The State claims that
    Neiswanger issued discharge notices before providing residents with notice of
    nonpayment, in violation of HG § 19-345(a)(4).          Family members often learned of
    discharges shortly before they occurred, the day of the discharge, or not at all, in violation
    of COMAR 10.07.09.09(F)(4).           Neiswanger allegedly fails to properly document
    discharges or provide residents and families with a written statement containing statutorily-
    required information about discharges.
    4
    The State also asserted that Neiswanger violates HG § 19-345.2 by failing to engage
    in discharge planning, develop appropriate post-discharge plans of care, or comply with
    other statutory procedures required before an involuntary discharge or transfer.
    Neiswanger allegedly does not arrange for post-discharge medical care for discharged
    residents, or provide a 3-day supply of current medications upon discharge. Neiswanger
    also violates its statutory obligation to place involuntarily discharged residents in safe and
    secure environments, in violation of HG § 19-345.2(c)(2).
    The State also alleged that Neiswanger violates HG § 19-344(c)(5)(ii) (“C & A
    Clause”) by failing to “cooperate with and assist” residents and their agents in applying for
    long-term care coverage from the medical assistance program. Specifically, Neiswanger
    “ignor[es] resident requests for assistance,” “delay[s] the submission of required
    paperwork to the Department of Health and Mental Hygiene,”6 or “impedes the submission
    of the long-term care applications of Medicare/Medicaid dual eligibles . . . .”
    Relying on HG §§ 19-344(c)(6)(iii) (“Enforcement Clause”) and 19-345.3(c)
    (“Injunction Clause”), Count One7 of the State’s Complaint sought an injunction to prohibit
    Neiswanger from: (1) further violations of HG §§ 19-344–19-345.2 and COMAR
    6
    The Department of Health and Mental Hygiene was renamed in July 2017 to the
    Department of Health (“Department”). See HG § 1-101(c); 2017 Md. Laws ch. 214, § 1.
    For convenience, we refer to it as the Department, rather than DHMH.
    7
    Count Two of the Complaint alleged that Neiswanger submitted false claims to
    Maryland’s Medicaid program in violation of the Maryland False Health Claims Act. See
    HG §§ 2-601 et seq. Specifically, the State alleged that Neiswanger falsely sought
    reimbursement for discharge planning and related services that it does not provide, and
    falsely certified compliance with discharge-related provisions of the Patients’ Bill of
    Rights.
    5
    10.07.09; (2) issuing notices of involuntary discharge for failure to pay except under
    specifically delineated circumstances; (3) discharging a resident who is a Medicaid
    participant or is Medicaid-eligible, without documenting the resident’s or legal
    representative’s failure to cooperate in applying for benefits or arranging for
    reimbursement; (4) discharging, for non-payment, any resident who has a pending
    application for Medicaid benefits, unless Neiswanger had a good faith basis for believing
    that the resident is ineligible for benefits; (5) discharging any resident to an unlicensed
    assisted living facility or incorporating such a facility into a post-discharge plan of care;
    and (6) discharging any resident to a homeless shelter, or incorporating such a discharge
    into a post-discharge plan of care, or discharging a resident without an identified discharge
    destination.
    After the State filed its Complaint, but before Neiswanger had responded, the
    Department issued a Notice of Restrictions on Admissions to Neiswanger facilities,
    prohibiting the facilities from admitting or re-admitting residents. After a hearing, an
    administrative law judge recommended that the Secretary rescind the ban. On January 26,
    2017, Neiswanger entered into a Consent Agreement with the Department, requiring
    Neiswanger to implement changes to its involuntary discharge practices, comply with the
    Patient’s Bill of Rights, and install an independent monitor to supervise and ensure its
    compliance with the Consent Agreement.8           Neiswanger, the Department, and the
    8
    On the same day, the State sought a temporary restraining order from the Circuit
    Court for Montgomery County to block Neiswanger for discharging residents for non-
    payment. The Circuit Court denied the State’s application in an order dated March 15,
    2017.
    6
    independent monitor, Dr. Daniel Haimowiz, entered into a Memorandum of Understanding
    (MOU) dated February 8, 2017, which expired after three months, to implement the terms
    of the Consent Agreement.        The MOU set out specific compliance procedures for
    Neiswanger and outlined numerous conditions for the independent monitoring.
    Neiswanger and the other defendants moved to dismiss the Complaint. After a
    hearing, the Circuit Court dismissed Count One of the State’s Complaint for failure to state
    a claim upon which relief can be granted. The trial court agreed that the allegations in the
    State’s Complaint, if true, “would certainly be in violation of the Patient’s Bill of
    Rights . . . .” But the Circuit Court concluded that the Injunction Clause does not authorize
    “a broad sweeping injunction against these Defendants’ company practices.”                  It
    determined, based on the plain language of the statute, that the Injunction Clause authorizes
    injunctive relief only for an individual resident. The Circuit Court also found that the State
    lacked authority to sue for an injunction under the Enforcement Clause, because the statute
    does not specify injunctive relief as a means of enforcement for violations of § 19-344.9
    The State filed a timely appeal pursuant to Md. Code (1973, 2013 Repl. Vol.), § 12-
    303(3)(iii) of the Courts and Judicial Proceedings Article, which authorizes an
    interlocutory appeal from a court’s refusal to grant an injunction. Before the Court of
    Special Appeals issued a scheduling order, the State petitioned this Court for a writ of
    certiorari. We granted certiorari to answer the following questions:
    9
    The Circuit Court also dismissed Count Two, the Maryland False Health Claims
    Act, for failure to state a claim upon which relief can be granted against some of the
    defendants. Count Two survived against Neiswanger, NMS Silver Spring, NMS
    Springbrook, and NMS Hagerstown.
    7
    1. Did the Circuit Court err in holding that, although Health–
    General § 19-345.3 authorizes a court to grant “injunctive
    relief” to remedy violations of the discharge-related
    provisions of the Patient’s Bill of Rights, the statute
    excludes injunctive relief barring “company practices” that
    violate those provisions?
    2. Did the Circuit Court err in holding that the statutory
    responsibility conferred on the Attorney General by
    Health–General § 19-344 for the “enforcement” of certain
    of its provisions related to the Medicaid application process
    does not authorize the Attorney General to seek, or a court
    to grant, a judicial injunction enforcing those provisions?
    We answer both questions affirmatively.
    DISCUSSION
    The State appeals from the grant of a motion to dismiss a complaint for failure to
    state a claim upon which relief can be granted. A court considering a motion to dismiss
    must:
    assume the truth of, and view in a light most favorable to the
    non-moving party, all well-pleaded facts and allegations
    contained in the complaint as well as all inferences that may
    reasonably be drawn from them, and order dismissal only if the
    allegations and permissible inferences, if true, would not afford
    relief to the plaintiff . . . .
    RRC Ne., LLC v. BAA Maryland, Inc., 
    413 Md. 638
    , 643 (2010). The Circuit Court ruled
    that the Injunction Clause did not authorize the kind of broad injunctive relief the State
    sought, and that the Enforcement Clause did not authorize injunctive relief at all. Our
    resolution of these questions necessitates interpretation of these statutes, which is a
    question of law. Davis v. Slater, 
    383 Md. 599
    , 604 (2004). We review the Circuit Court’s
    statutory interpretation without deference. 
    Id.
    8
    Justiciability—Mootness
    We first address justiciability. A case is moot if, “at the time it is before the court,
    there is no longer an existing controversy between the parties, so that there is no longer any
    effective remedy that the court can provide.” Frazier v. Castle Ford, Ltd., 
    430 Md. 144
    ,
    162–63 (2013). “An injunction should not issue if the acts sought to be enjoined have been
    discontinued or abandoned.” Attorney Gen. v. Anne Arundel Cty. Sch. Bus Contractors
    Ass’n, Inc., 
    286 Md. 324
    , 327 (1979). Although we do not generally offer opinions on
    moot questions, City of College Park v. Cotter, 
    309 Md. 573
    , 580 (1987), we may address
    moot issues under certain circumstances. See Hammen v. Baltimore Cty. Police Dep’t, 
    373 Md. 440
    , 450–51 (2003).
    Neiswanger argues that this case is moot for two reasons. First, NMS Hagerstown
    has closed, and Neiswanger no longer operates the other facilities. Neiswanger asserted
    that “the owners of NMS are out of the picture,” but admitted that its “management services
    company” and “personnel” were involved in the transition. Second, Neiswanger maintains
    that the Consent Agreement and MOU contain the relief the State initially sought in its
    Complaint. The State disagrees. The State also contends that the best place to resolve the
    mootness inquiry regarding the transition in management is before the Circuit Court on
    remand. Further, the State argues that even if the case is moot, this Court can, and should
    apply either of two exceptions to mootness: (1) voluntary cessation, and (2) important
    issues of public interest, to decide the questions presented.
    A party’s voluntary cessation of conduct, or a change in the factual circumstances
    that formed the basis for seeking judicial relief does not require “dismissal of the judicial
    9
    proceedings on the grounds of mootness where the matter is a continuing controversy or
    the circumstances are likely to recur.” Chase v. Chase, 
    287 Md. 472
    , 482 (1980) (Eldridge,
    J., dissenting). As the Supreme Court explained in Friends of the Earth, Inc. v. Laidlaw
    Envtl. Servs., 
    528 U.S. 167
    , 189 (2000), the standard for determining whether a defendant’s
    “voluntary conduct” has mooted a case is “stringent,” and subsequent events must make it
    “absolutely clear” that the alleged misconduct “could not reasonably be expected to recur.”
    The party seeking to prove mootness carries a “heavy burden.” 
    Id.
    A “reasonable expectation of recurrence” may exist when the alleged misconduct
    was a “continuing practice or was otherwise deliberate.”       Sheely v. MRI Radiology
    Network, P.A., 
    505 F.3d 1173
    , 1184–85 (11th Cir. 2007). Mootness is more likely if
    cessation was “motivated by a defendant’s genuine change of heart rather than his desire
    to avoid liability.” 
    Id. at 1186
    . This may be shown by the factual circumstances,
    particularly the relationship between the cessation and pending litigation. 
    Id.
     (collecting
    cases). Refusal to acknowledge misconduct tends to support a conclusion that the cessation
    was motivated by a desire to evade liability, leaving a “live dispute” between the parties.
    
    Id. at 1187
    .
    We may also address moot issues if we are convinced that the case contains
    unresolved issues of great public concern that “merit an expression of our views for the
    guidance of courts and litigants in the future.” Robinson v. Lee, 
    317 Md. 371
    , 376 (1989).
    As we explained in Potomac Abatement, Inc. v. Sanchez, 
    424 Md. 701
    , 710 (2012), we will
    depart “‘from the general rule and practice of not deciding academic questions,’” only
    when “‘the urgency of establishing a rule of future conduct in matters of important public
    10
    concern is imperative and manifest . . . .’” (quoting Lloyd v. Bd. of Supervisors, 
    206 Md. 36
    , 43 (1954)). If the recurrence involves the “relationship between government and its
    citizens or a duty of government,” and is likely to evade review in the future, then we may
    decide a question that has become moot. La Valle v. La Valle, 
    432 Md. 343
    , 352 (2013).
    The record before the Court does not detail the transfer of management in the
    Neiswanger facilities. It is similarly lacking in specifics regarding implementation of the
    Consent Agreement and MOU, other than Neiswanger’s assertion of compliance. We
    observe that the State sought relief beyond the terms of these documents, and that the
    Consent Agreement only required three months of supervision implemented under the
    MOU.10 Given the paucity of the information available to us, we do not conclude that the
    factual circumstances make this case moot. We agree with the State that the best place to
    resolve this question is the Circuit Court.
    Even if changed circumstances rendered the case moot, we could nonetheless
    address these questions under the voluntary cessation exception.        The State alleged
    deliberate, unlawful conduct over a prolonged period of time in multiple Neiswanger
    facilities. Neiswanger entered into the Consent Agreement only after the State sued and
    the Department suspended all admissions, and it has never admitted any misconduct or
    illegality. As such, Neiswanger has not demonstrated that its allegedly wrongful behavior
    “could not reasonably be expected to recur.” Friends of the Earth, 
    528 U.S. at 189
    .
    10
    By its own terms, the MOU expired in May 2017.
    11
    The Court may address the questions presented under the other mootness exception.
    The legislative history surrounding the enactment of these statutes, discussed infra,
    demonstrates that the Maryland General Assembly considered the issues presented in this
    case to be a matter of significant public policy. The Attorney General’s power under the
    Enforcement Clause and the scope of the Injunction Clause necessarily implicate the
    relationship between the government of Maryland and its citizens. Further, an involuntary
    discharge may be completed before individual residents can seek effective relief,
    particularly if residents do not receive adequate notice and opportunity for a hearing before
    discharge as required by HG § 19-345.1. Determining the nature of the relief available and
    the extent of the Attorney General’s enforcement powers provides important guidance for
    courts resolving time-sensitive issues, and will avoid duplicative and inconsistent litigation
    results. See Potomac Abatement, 424 Md. at 710–11.
    With justiciability resolved, we turn to the questions presented.
    Statutory Interpretation
    “The cardinal rule of statutory interpretation is to ascertain and effectuate the real
    and actual intent of the Legislature.” Lockshin v. Semsker, 
    412 Md. 257
    , 274 (2010). Our
    analysis begins with the plain meaning of the statute. The language “must be viewed within
    the context of the statutory scheme to which it belongs, considering the purpose, aim, or
    policy of the Legislature in enacting the statute.” 
    Id.
     at 275–76. “If the intent of the
    [L]egislature is clear from the words of the statute, our inquiry normally ends and we apply
    the plain meaning of the statute.” Huffman v. State, 
    356 Md. 622
    , 628 (1999). “[I]f ‘the
    language is subject to more than one interpretation, or when the language is not clear when
    12
    it is part of a larger statutory scheme,’ we try ‘to resolve that ambiguity by looking to the
    statute’s legislative history, case law, and statutory purpose, as well as the structure of the
    statute.’” State v. Ray, 
    429 Md. 566
    , 576 (2012) (quoting Friedman v. Hannan, 
    412 Md. 328
    , 337 (2010)).     The interpretation must be reasonable, not “absurd, illogical, or
    incompatible with common sense.” Lockshin, 
    412 Md. at 276
    . We begin with the
    Injunction Clause.
    The Injunction Clause
    The Circuit Court, relying on State Comm’n on Human Relations. v. Talbot Cty.
    Detention Ctr., 
    370 Md. 115
     (2002), reasoned that traditional equitable factors do not apply
    if an injunction is statutorily authorized, and the court must be guided by the specific
    language of the statute. Applying this rule, the Circuit Court determined that “injunctive
    relief authorized is only for an individual resident, or a specified resident acting on the
    resident’s behalf, if an involuntary discharge in violation of the law is imminent or has
    taken place.” Thus, it reasoned, the State was not entitled to broad relief enjoining
    Neiswanger’s “company practices” under the Injunction Clause and had failed to state a
    claim upon which relief could be granted. Neiswanger urges this Court to accept the Circuit
    Court’s interpretation of the Injunction Clause—as law that not only authorizes, but cabins,
    relief to actions on behalf of named individuals.
    To the contrary, the State sees the Injunction Clause as containing no restriction on
    the Attorney General’s ability to act on behalf of multiple residents. In its view, when a
    violation of the Patient’s Bill of Rights occurs, at the request of the Attorney General, a
    circuit court would have discretion to exercise its “full equitable authority.” The State
    13
    avers that the Circuit Court read the Injunction Clause too narrowly, and ignored the
    principle that enforcement provisions of remedial statutes should be read broadly to “afford
    complete relief consistent with the statute’s remedial purposes.”
    The Language Of The Injunction Clause
    We turn to the language of the Injunction Clause.
    A resident, resident’s agent, or resident’s attorney, or the
    Attorney General on behalf of the resident, who believes that
    an involuntary discharge or transfer that violates the
    requirements of § 19-345, § 19-345.1, or § 19-345.2 of this
    subtitle is imminent or has taken place may request injunctive
    relief from a circuit court.
    HG § 19-345.3(c).
    The statute accords standing to two categories of parties. The first, a “resident,
    resident’s agent, or resident’s attorney” are plaintiffs whose suits would likely redress the
    unlawful involuntary transfer or discharge of a specific resident. The second, and the one
    at issue here, is “the Attorney General, on behalf of the resident.” We consider whether,
    by authorizing the Attorney General to take such action, the General Assembly intended
    for the Attorney General to act on behalf of multiple residents.11 We are unable to find any
    11
    Statutory standing requires determining if the statute at issue “contemplates
    litigants like [the State] availing [itself] of its remedies.” Suessman v. Lamone, 
    383 Md. 697
    , 712 (2004). The Injunction Clause authorizes the Attorney General to file suit. HG
    § 19-345.3(c). Because the Complaint is brought under the Clause, the Attorney General
    has statutory standing. See Suessman, 
    383 Md. at 712
    . Neiswanger does not contend that
    the Attorney General is not a proper party to file suit. Rather, Neiswanger argues that the
    State lacks standing to file suit on behalf of multiple residents and that it is not entitled to
    the relief it seeks. The State reasons that this Court should not address standing because
    the Circuit Court did not rule on the issue. Neiswanger’s standing argument is substantially
    interwoven into the interpretation of the Injunction Clause. In addressing whether the
    Attorney General may sue on behalf of multiple residents, and whether the violations the
    14
    Maryland cases that have addressed the meaning of “on behalf of” in this context. To
    consider whether the General Assembly intended to authorize broad or narrow enforcement
    of the Injunction Clause, we turn to the statutes constituting the Patient’s Bill of Rights and
    legislative history.
    Legislative History Of The Injunction Clause
    The Injunction Clause was not enacted in a vacuum. It was part of a broad statutory
    scheme governing involuntary discharge or transfer practices in Maryland nursing facilities
    that amended the Patient’s Bill of Rights. See H.B. 343, 1995 Leg., 409th Sess. (Md. 1995).
    HG § 19-343(b) delineates the General Assembly’s policy behind the Patient’s Bill of
    Rights:
    (b)(1) The General Assembly intends to promote the
    interests and well-being of each resident of a facility.
    (2) It is the policy of this State that, in addition to any
    other rights, each resident of a facility has the following
    basic rights:
    (i) The right to be treated with consideration,
    respect, and full recognition of human dignity
    and individuality;
    (ii) The right to receive treatment, care, and
    services that are adequate, appropriate, and
    in compliance with relevant State and federal
    laws, rules, and regulations . . . .
    (Emphasis added). This statement of intent reflects the purpose of the General Assembly
    to sweep broadly in according legislative protection to the vulnerable population of nursing
    State has alleged are capable of redress under the Injunction Clause, we necessarily resolve
    the question of standing.
    15
    facilities. See 2A Norman J. Singer, Sutherland’s Statutory Construction § 45.9 (7th ed.
    2014) (policy section of statute stating general objectives helps court’s interpretation).
    In 1995, the General Assembly, at the “urging of the Attorney General . . . .” Oak
    Crest Village, Inc. v. Murphy, 
    379 Md. 229
    , 245 n.5 (2004), amended the Patient’s Bill of
    Rights (“1995 Amendments”).          The General Assembly delegated investigatory and
    enforcement authority to the Attorney General in several provisions of the Patient’s Bill of
    Rights, including the Injunction Clause. HG § 19-345.2(e) authorizes the Attorney General
    to investigate, either upon receipt of a complaint, or under independent initiative, whether
    an abuse of funds under HG § 19-34612 contributed to a decision to transfer or discharge a
    resident, and make referrals to other agencies.13 The Attorney General must also enforce
    HG § 19-344(c)(4)–(5), relating to applications to the medical assistance program on behalf
    of a nursing facility resident or applicant, which we discuss in greater detail infra. See HG
    12
    HG § 19-346(a)(2) defines “abuse of funds” as the use of a resident’s assets or
    income:
    [a]gainst the express wish of the resident, if the expenditure
    was not necessary for the direct and immediate benefit and
    welfare of the resident; or [f]or the use or benefit of a person
    other than the resident if the expenditure is not also for the
    direct and immediate benefit of the resident or consistent with
    an express wish and past behavior of the resident.
    See also id. (n). This provision may implicate nursing facilities, in addition to the usual
    suspects for abuse of funds, because residents are permitted to designate facility
    administrators to handle their funds. See id. (c)(2); (d)–(n).
    13
    HG § 19-346(n) contemplates that a local department of social services or the
    Secretary of Aging may also receive complaints, and refer them to a State’s Attorney for
    additional investigation or prosecution.
    16
    § 19-344(c)(6)(iii); see also Walton v. Mariner Health of Md., Inc., 
    391 Md. 643
    , 672
    (2006).
    In the 1995 Amendments, the General Assembly also made substantial alterations
    to existing statutes, and enacted HG §§ 19-345.1 through 19-345.3.14 See 1995 Md. Laws,
    ch. 547, § 1. As we observed in Walton, 
    391 Md. at 671
    , the General Assembly passed
    this bill to “safeguard nursing home residents from being involuntarily discharged from a
    facility due to nonpayment.” Proponents of 1995 Amendments sought “to assure the safety
    and well-being of vulnerable Marylanders facing the trauma often associated with the
    discharge and transfer process. . . . [because] [p]atients facing discharge may fear that they
    will not receive adequate care in the new location, or may face a new environment which
    threatens their physical or emotional well-being.”15
    The provisions most relevant to the scope of the Injunction Clause are HG §§ 19-
    345 through 19-345.2, which provide a comprehensive statutory scheme regulating
    involuntary transfers and discharges from nursing facilities. HG § 19-345(a) permits an
    involuntary discharge or transfer from a nursing facility only in certain circumstances:
    14
    The Legislature also expanded the definition of neglect to include “intentional
    failure to provide necessary assistance and resources for the physical needs of the
    vulnerable adult, including food, clothing, toileting, essential medical treatment, shelter, or
    supervision.” Md. Code (2002, 2012 Repl. Vol.), § 3-604 of the Criminal Law Article; see
    also 1995 Md. Laws, ch. 547, § 1. This statute, formerly Article 27, Crimes and
    Punishments § 35D, has since been modified and renumbered.
    15
    Letter from Daniel R. Anderson, Director of the Medicaid Fraud Control Unit,
    Office of the Attorney General, to Senator Thomas L. Bromwell, Chair of the Maryland
    Senate Finance Committee, Regarding House Bill 343: Related Institutions—Discharge,
    Transfer, and Assets of Residents, at 2 (Mar. 22, 1995).
    17
    (1) The transfer or discharge is necessary for the resident’s
    welfare and the resident’s needs cannot be met in the
    facility;
    (2) The transfer or discharge is appropriate because the
    resident’s health has improved sufficiently so that the
    resident no longer needs the services provided by the
    facility;
    (3) The health or safety of an individual in a facility is
    endangered;
    (4) The resident has failed, after reasonable and appropriate
    notice to pay for, or under Medicare or Medicaid or
    otherwise to have paid for, a stay at the facility; or
    (5) The facility ceases to operate.
    These provisions are generally consistent with federal law and regulations governing
    involuntary discharges and transfers. See, e.g., 42 U.S.C. 1396r(c)(2)(A)(i)–(vi) (2012);
    
    42 C.F.R. § 483.15
    (c)(1) (2018). As amended, HG § 19-345 retained existing protections
    for Medicaid-eligible residents, and added new ones. Id. (b)(1)–(2).16
    HG § 19-345.1(a) established new guidelines for notice and hearing requirements
    before a proposed involuntary discharge or transfer.17 HG § 19-345.2 was an essential
    feature of the 1995 Amendments. Notes from the testimony of the Director of the Attorney
    General’s Medicaid Fraud Control Unit refer to the implementation of specific practices
    16
    The 1995 Amendments prohibited Medicaid-certified facilities from requiring
    Medicaid-eligible residents to pay as a private resident for any length of time, and retained
    an existing prohibition on involuntarily discharging or transferring residents because they
    receive Medicaid. HG § 19-345(b)(1)(i)–(ii). A facility that discharges or transfers a
    Medicaid-eligible resident or Medicaid recipient is presumed to be acting in violation of
    the law, but that presumption may be overcome if the resident was discharged for a failure
    to pay, and was not eligible for Medicaid. Id. (b)(2)(i)–(ii).
    17
    Before the 1995 Amendments, HG § 19-345 required the facility to provide 30
    days’ written notice to the resident, and next of kin or guardian for the resident specifying
    the reason for the transfer or discharge, as well as afford the resident an opportunity for a
    hearing thereon.
    18
    before involuntary discharge as the “heart of this bill.”         See Related Institutions—
    Discharge, Transfer and Assets of Residents: Hearing on H.B. 343 before the H. Comm.
    on Envtl. Matters, 1995 Leg., 409th Sess. (Md. 1995).
    HG § 19-345.2 established specific procedures to be followed before a discharge or
    transfer, including medical assessments, a “post-discharge plan of care for the resident,” as
    well as written documentation from the resident’s attending physician indicating that the
    transfer is consistent with the post-discharge plan of care, and appropriate based on the
    resident’s medical condition. Id. (a)(1). Facilities must provide residents with at least a 3-
    day supply of medications, and certain information. Id. (b). A resident must consent in
    writing to a discharge or transfer unless it is consistent with the post-discharge plan of care,
    and is to a “safe and secure” environment where the resident is under the care of a licensed
    provider, or a person “who has agreed in writing to provide a safe and secure environment.”
    Id. (c)(2).
    These statutes demonstrate clear legislative intent to limit involuntary discharges
    and transfers, and ensure that when they do occur, they are subject to procedural controls
    ensuring a resident’s health and safety. See Walton, 
    391 Md. at 671
    . Although Maryland
    law had some protections for residents of nursing homes before the 1995 Amendments, the
    new statutory scheme is more robust, and gives the Attorney General the authority to
    address violations of key provisions. See 1995 Md. Laws, ch. 547, § 1.
    The 1995 Amendments are remedial because they authorized injunctive relief for
    residents who are facing, or have been subjected to involuntary discharge or transfer. See
    Langston v. Riffe, 
    359 Md. 396
    , 408 (2000) (“[R]emedial statutes are those which provide
    19
    a remedy, or improve or facilitate remedies already existing for the enforcement of rights
    and the redress of injuries.” (quoting 3 Norman J. Singer, Sutherland’s Statutory
    Construction § 60.02, at 152 (5th ed. 1993))). See also Lockett v. Blue Ocean Bristol, LLC,
    
    446 Md. 397
    , 424 (2016). But the legislative history does not explicitly state whether the
    General Assembly intended for the Attorney General to be able to act on behalf of multiple
    residents, or the breadth of relief available.
    Relevant Federal Authority
    The State asks us to consider Federal authority interpreting remedial federal statutes
    that permit public enforcement based on statutory violations by private individuals. In
    United States v. Sch. Dist. of Ferndale, Mich., 
    577 F.2d 1339
    , 1343–44 (6th Cir. 1978), the
    Sixth Circuit considered a similar issue under the Equal Education Opportunity Act
    (“EEOA”), 
    20 U.S.C. § 1706
     (2012). Section 1706 authorizes an “individual denied an
    equal education opportunity” to file a civil action for relief, and further provides that “[t]he
    Attorney General of the United States . . . for or in the name of the United States, may also
    institute such a civil action on behalf of such an individual.”
    In Ferndale, the district court dismissed an EEOA claim for failure to state a claim
    upon which relief could be granted because the complaint “did not adequately identify
    those persons ‘on whose behalf’ the action was being brought by the Attorney General.”
    557 F.2d at 1343–44. The district court did not require the Attorney General to actually
    name the individuals, but sought enough specificity to allow the court to determine whether
    a particular individual was within the group the Attorney General had sued on behalf of.
    Id. at 1344. The Sixth Circuit reversed, ruling that § 1706 did not require the Attorney
    20
    General to identify “all actual or potential victims” who had been denied an equal
    educational opportunity, or even specifically identify such an individual in the complaint.
    Id. at 1344–45. Provided that there was “at least one person arguably denied equal
    educational opportunity,” the statutory requirement was met. Id. at 1345.
    In reaching this conclusion, the Sixth Circuit emphasized that Congress had
    established a “broad role” for the Attorney General in “enforcing the remedial provisions
    of the EEOA.” Id. at 1345 n.8.18 The court saw “no reason to read into the statute a
    pleading rule not specified by Congress that can only have the effect of impeding
    enforcement of the Act.” Id. at 1345. It explained that the district court’s narrow
    interpretation of the purpose of the EEOA to protect individual rights was inconsistent with
    the EEOA’s broader purpose of eliminating segregation-era school systems. Id. at 1345
    n.9.
    We agree with the State that, for our purposes, § 1706 of the EEOA is similar,
    although not identical, to the Injunction Clause.19 Both statutes authorize an individual
    18
    The General Assembly’s decision to give the Attorney General standing under
    the Injunction Clause is of some consequence. As we explained in State ex rel. Attorney
    Gen. v. Burning Tree Club, Inc., 
    301 Md. 9
    , 34 (1983), “the Attorney General is first and
    foremost the lawyer of the State. . . . [whose] duties include prosecuting and defending
    cases on behalf of the State in order to protect and promote the State’s policies,
    determinations, and rights.” (Emphasis added).
    19
    
    20 U.S.C. § 1706
     (2012) authorizes the Attorney General of the United States to
    file suit in the name of the United States on behalf of an individual. This distinction does
    not defeat the comparison between § 1706 and the Injunction Clause. Although the
    Attorney General is acting on behalf of residents under the Injunction Clause, the action is
    also intended to vindicate State interests and policies. As such, it is reasonable to infer that
    the Attorney General may sue in the name of the State.
    21
    cause of action, as well as public enforcement by the Attorney General. Compare 
    20 U.S.C. § 1706
    , with HG § 19-345.3(c). Further, like § 1706, the Injunction Clause
    establishes a standard the Attorney General must meet to seek injunctive relief—i.e., an
    illegal involuntary discharge or transfer. See Ferndale, 557 F.2d at 1345. And the
    Injunction Clause, like § 1706, is a remedial statute. As such, we construe it “liberally in
    favor of claimants to ‘suppress the evil and advance the remedy.’” Wash. Suburban
    Sanitary Comm’n v. Phillips, 
    413 Md. 606
    , 620 (2010) (quoting Haas v. Lockheed Martin
    Corp., 
    396 Md. 469
    , 495 (2007)).
    Statutorily-Authorized Injunctive Relief And Judicial Equitable Discretion
    To determine whether the Injunction Clause permits the broad relief the State
    sought, we consider the effect of a statutory injunctive remedy on a court’s equitable
    discretion.   Both parties rely on State Comm’n on Human Relations v. Talbot Cty.
    Detention Ctr., 
    370 Md. 115
     (2002), but disagree about the application of this case.
    The State argues that because the Injunction Clause does not contain a limitation on
    available relief, Talbot County requires a court to read that provision broadly. It reasons
    that once it has satisfied the statutory standard, the circuit court’s equitable jurisdiction
    permits complete relief. Neiswanger contends that Talbot County restricts courts from
    exercising equitable discretion in statutorily-authorized injunctions, and the Injunction
    Clause limits the scope of the relief to redressing wrongs for an individual resident.
    “An injunction is ‘a writ framed according to the circumstances of the case
    commanding an act which the court regards as essential to justice, or restraining an act
    which it esteems contrary to equity and good conscience.’” El Bey v. Moorish Sci. Temple
    22
    of America, 
    362 Md. 339
    , 353 (2001) (quoting Colandrea v. Wilde Lake Cmty. Ass’n, Inc.,
    
    361 Md. 371
    , 394 (2000)). To receive injunctive relief, a plaintiff must demonstrate that
    “it will sustain substantial and irreparable injury as a result of the alleged wrongful
    conduct.” Id. at 355. Injunctions authorized by statute are, however, distinct from those
    issued under a court’s traditional equitable powers. See Talbot Cty., 
    370 Md. at
    128–29.
    In Talbot County, the Maryland Commission on Human Rights alleged that the
    Talbot County Detention Center impeded the Commission’s investigation into two verified
    complaints of employment discrimination. 
    Id. at 123
    . The Commission sought injunctive
    relief pursuant to Art. 49B § 4 of the Human Relations Commission Article, Md. Code
    (1957, 1998 Repl. Vol.), repealed by 2009 Md. Laws ch. 120, § 1, for the duration of its
    investigation to prohibit the Detention Center from attending confidential witness
    interviews, and from discouraging witnesses from participating in the Commission’s
    investigation. Talbot Cty., 
    370 Md. at 124
    . In the appeal, we considered whether the
    Circuit Court had subject matter jurisdiction to issue the injunction, and the propriety of its
    decision to deny the injunction. 
    Id. at 127
    .
    Talbot County was the first opportunity this Court had to address a court’s
    discretionary authority in considering injunctions authorized by statute. 
    Id. at 128
    . We
    relied on federal precedent to determine “the degree of discretionary authority a court
    maintains when considering injunctions sought pursuant to, and authorized by, a specific
    statute . . . .” 
    Id.
     The statute is the starting point. Some statutes may limit a court’s
    equitable jurisdiction entirely and mandate the issuance of an injunction. 
    Id.
     (citing
    Tennessee Authority v. Hill, 
    437 U.S. 153
    , 193–95 (1978)). Other statutes may leave
    23
    greater discretion to a court. 
    Id.
     at 129 (citing United States v. Oakland Cannabis Buyers
    Co-op, 
    532 U.S. 483
    , 496–97 (2001); Weinberger v. Romero-Barcelo, 
    456 U.S. 305
    , 313
    (1982)). In Talbot County, § 4 authorized the Commission to seek injunctive relief “[a]t
    any time after a complaint has been filed, if the Commission believes that appropriate civil
    action is necessary to preserve the status of the parties or to prevent irreparable harm from
    the time the complaint is filed until the time of its final disposition . . . .” Id. at 131 (quoting
    Art. 49B § 4).       We explained that while § 4 did not eliminate the circuit court’s
    discretionary authority or mandate an injunction, it “narrow[ed] the circuit court’s
    discretionary authority by replacing the considerations in equity with the statutory
    criteria . . . .” Id. at 129–30.
    We determined that § 4 granted the circuit court “unmistakable” authority and
    statutory jurisdiction to “issue injunctive relief at any time after a complaint has been filed
    with the Commission.” Id. at 131–32. Relying on federal precedent, we explained that
    when the Legislature provides opportunities for a party to seek injunctive relief, it
    “implicitly establish[es] a standard for courts reviewing these requests . . . .” Id. at 137–
    39. Provided the Commission met the standard, the court should have granted the
    injunction. Id. at 139. The standard in § 4, we observed, was “markedly similar” to the
    general function of equitable relief—to prevent irreparable harm. Id. at 140.
    In Talbot County, when we characterized traditional equitable factors20 as “largely
    inapplicable” we spoke only to the factors relating to a preliminary or interlocutory
    20
    The party seeking an interlocutory injunction must show: (1) a likelihood of
    success upon the merits; (2) that the injury suffered by granting the injunction is less than
    24
    injunction—recognizing that the injunction authorized by § 4 “share[d] more of the
    characteristics of a permanent injunction.”21 Id. at 136 (emphasis added). Here, the
    Circuit Court misread Talbot County when it concluded that traditional equitable factors
    were “largely inapplicable” in statutory injunctions.          The language of the statute
    undoubtedly governs, but it does not invariably displace equitable factors.
    Talbot County teaches us that a statutory injunctive remedy is not necessarily a
    limitation on the scope of available relief. The Legislature authorized the Commission to
    seek an injunction when it was necessary to carry out its purpose of investigating and
    enforcing the State’s laws prohibiting employment discrimination.               Id. at 142–43.
    Permitting the Commission to carry on its investigation without interference was consistent
    with the “ubiquitous nature of our State’s anti-discrimination legislation” and the
    “indispensable nature of tools of enforcement it afforded the Commission . . . .” Id. at 144.
    Thus, the court could afford complete relief in a manner that was consistent with the
    purpose of the statute. Id. at 131.
    the injury that would result from refusing to grant it; (3) the plaintiff will suffer irreparable
    injury unless the injunction is granted; and (4) granting the injunction is in the public
    interest. See Md. Comm’n on Human Relations v. Downey Commc’ns, Inc., 
    110 Md. App. 493
    , 516–17 (1996).
    21
    The State initially sought, and was denied, a temporary injunction. The Injunction
    Clause does not specify whether the injunctive relief may be temporary or permanent. But
    the State asked the Circuit Court to enter a judgment that Neiswanger had violated the
    Patient’s Bill of Rights, and injunctive relief. This appears to be more consistent with a
    permanent injunction, because it would dispose entirely of Count One. See Colandrea v.
    Wilde Lake Cmty. Ass’n, 
    361 Md. 371
    , 395 (2000) (a permanent injunction is granted after
    determination on merits that finally disposes on the action, not because it lasts indefinitely).
    25
    The Scope Of Available Relief Under The Injunction Clause
    Talbot County and Ferndale are our guideposts in resolving whether the Attorney
    General may seek injunctive relief on behalf of multiple residents, and the scope of
    available relief. Talbot County demonstrates that legislative injunctive remedies establish
    standards for a circuit court reviewing a request for injunctive relief. 
    370 Md. at 139
    .
    Ferndale suggests that a court interpreting a statute like the Injunction Clause that
    authorizes public enforcement should not construe the statute narrowly when to do so
    would be inconsistent with the legislative policy behind the statute. 
    577 F.2d at 1345
    .
    Statutes authorizing equitable relief have been subject to an “interpretive principle
    that inserts a presumption into what would otherwise be the standard exercise of statutory
    construction: we presume that Congress, in statutorily authorizing the exercise of the
    district court’s injunctive power ‘acted cognizant of the historic power of equity to
    provide complete relief in light of statutory purposes.’” F.T.C. v. Ross, 
    743 F.3d 886
    ,
    890 (4th Cir. 2014) (quoting Mitchell v. Robert DeMario Jewelry, Inc., 
    361 U.S. 288
    , 291–
    92 (1960)) (emphasis added); see also Dan B. Dobbs, Law of Remedies § 5.7(5), at 781 (2d
    ed. 1993). Once the Legislature has created a statutory equitable remedy, unless a court’s
    inherent equitable powers are explicitly restricted by the statute, the court retains the power
    “to exercis[e] jurisdiction, to do equity and to [mold] each decree to the necessities of the
    particular case.” Porter v. Warner Holding Co., 
    328 U.S. 395
    , 398 (1946) (quoting Hecht
    v. Bowles, 
    321 U.S. 321
    , 329 (1944)).
    Applying Talbot County, we consider that the Injunction Clause establishes a
    standard for a circuit court to apply in deciding whether to issue injunctive relief—the
    26
    Attorney General must have reason to believe that an involuntary discharge or transfer in
    violation of the Patient’s Bill of Rights has taken place or is imminent. See HG § 19-
    345.3(c). This standard does not operate as a limitation, on available remedies, as
    Neiswanger suggests. Rather, it how the legislature has circumscribed the traditional
    showing a party must make before a court may issue an injunction. See Talbot Cty., 
    370 Md. at
    140–41; State ex rel. Office of Attorney Gen., Bureau of Consumer Protection v.
    NOS Commc’ns, Inc., 
    84 P.3d 1052
    , 1054 & n.7 (Nev. 2004); Dobbs, supra, at § 2.10, at
    243.
    The Legislature authorized the Attorney General to seek injunctive relief to carry
    out its goals of preventing unlawful involuntary discharges or transfers that threaten
    residents’ health and safety. The statutes identified in the Injunction Clause, HG §§ 19-
    345, 19-345.1, and 19-345.2, establish comprehensive policies and practices nursing
    facilities must follow when attempting to involuntarily discharge or transfer residents.
    Neiswanger’s proposed narrow reading of the Injunction Clause is inconsistent with
    legislative goals and would impede enforcement of the Patient’s Bill of Rights. See Neal
    v. Fisher, 
    312 Md. 685
    , 694 (1988) (“A court should not permit ‘a narrow or grudging
    process of construction to exemplify and perpetuate the very evils to be remedied.’”
    (quoting Van Beeck v. Sabine Towing Co., Inc., 
    300 U.S. 342
    , 350–51 (1937))); Ferndale,
    
    577 F.2d at 1345
    . Broad relief, including the ability to act on behalf of multiple residents
    and to enjoin company practices that violate the Patient’s Bill of Rights, is consistent with
    the Legislature’s intent, particularly if, as the State alleges here, a facility’s conduct
    potentially affects hundreds of residents.
    27
    Our analysis is consistent both with our mandate to construe remedial statutes
    broadly, see Lockett, 446 Md. at 424, and with our precedent concerning “cases in which
    injunctive relief directly impacts governmental interests.” Fogle v. H&G Restaurant, Inc.,
    
    337 Md. 441
    , 456 (1995). We have accepted that “in litigation between the government
    and a private party, the court is not bound by the strict requirements of traditional equity
    as developed in private litigation.” State Dep’t of Health & Mental Hygiene v. Baltimore
    Cty., 
    281 Md. 548
    , 555 (1977). And “‘[c]ourts of equity may, and frequently do, go much
    farther both to give and withhold relief in furtherance of the public interest than they are
    accustomed to go where only private interests are involved.’” Space Aero Prods. v. R.E.
    Darling Co., 
    238 Md. 93
    , 128 (1965), cert. denied 
    382 U.S. 843
     (1965) (quoting Virginian
    Ry. Co. v. Sys. Fed’n No. 40, 
    300 U.S. 515
    , 552 (1937)); see also State Dep’t of Health,
    
    281 Md. at
    555–56; Fogle, 337 Md. at 456–57.
    Neiswanger argues that if we interpret the Injunctive Clause to permit the Attorney
    General to seek injunctive relief protecting multiple unnamed residents, we would override
    the General Assembly’s delegation of authority to the Secretary of Health and the
    Department to regulate and enforce nursing facilities’ operating conditions. Neiswanger
    points to the Secretary’s authority to restrict new admissions to a facility for a 30-day
    period if “the Secretary determines that a life-threatening, health or fire safety deficiency
    exists in a related institution . . . .” HG § 19-328(a)(1). We are not persuaded—because a
    restriction on new admissions does not prohibit a facility from illegally discharging
    residents. Thus, there is no conflict between the Attorney General’s authority to act on
    behalf of residents, and the Secretary’s authority to restrict admissions.
    28
    In addition to authorizing the Attorney General to seek injunctive relief, the General
    Assembly also authorized the Secretary to impose civil penalties on facilities for violations
    of HG §§ 19-345–19-345.2. See HG § 19-345.3(a). There is no apparent discord between
    these provisions. A civil penalty against a facility affords little, if any, relief for residents
    who have been subjected to, or are awaiting an unlawful involuntary discharge. The
    General Assembly clearly intended for these provisions to operate in tandem. We are
    unconvinced that the Attorney General’s authority to seek injunctive relief to require a
    facility to comply with its statutory obligations usurps the Secretary’s authority under
    state22 or federal regulations.23
    22
    Neiswanger lists “enforcement actions” available under HG § 19-360(d)(1)(i)–
    (iv) that may occur “when there has been a violation of the Patient’s Bill of Rights . . . .”
    But HG § 19-360(d) permits these enforcement actions when “the Secretary determines
    that a serious or life-threatening patient care deficiency exists and the hospital, residential
    treatment center, or health care facility fails to correct the deficiency through
    implementation of immediate corrective action . . . .” Further, the Secretary must consider
    a specific list of factors before determining which actions to take. See id. (e)(1)–(5).
    Injunctive relief may offer a more rapid resolution to an imminent or past unlawful
    involuntary discharge that is commensurate with the Legislature’s goals of preventing such
    discharges. The Attorney General’s ability to take action in that arena does not inhibit the
    Secretary’s authority.
    23
    Neiswanger cites a number of federal regulations that authorize the Centers for
    Medicare and Medicaid Services and the State to take action against long-term care
    facilities for deficiencies. In addition to terminating a provider agreement, remedies
    include: temporary management, denials of payment to a facility for Medicaid, or to a State
    for Medicare, denials of payment for all new admissions, civil monetary penalties, state
    monitoring, transfer of residents, closing a facility and transferring all the residents,
    directed in-service training, or alternative state remedies. See 
    42 C.F.R. § 488.406
    (a)(1)–
    (9) (2018). These remedies may resolve a variety of operating conditions that present a
    threat to resident health or safety, but they do not appear to offer the same remedy the
    General Assembly authorized to prevent or cure unlawful involuntary discharges.
    29
    Neiswanger suggests that the nature of the injunction sought by the Attorney
    General is “simply unworkable” in light of the possibility that the Secretary might amend
    regulations affecting nursing facilities. We are not persuaded. By that logic, courts should
    never issue injunctive relief to enforce provisions of laws because legislatures might
    change those laws, or administrative agencies might issue new regulations. Courts can,
    and do, compel performance of a variety of obligations, including compliance with law.
    See, e.g., Virginian Ry. Co. v. Sys. Fed’n No. 40, 
    300 U.S. 515
    , 550–51 (1937).
    We hold that under HG § 19-345.3(c), the Attorney General may bring suit on
    behalf of multiple unnamed residents who have been subjected to, or await, imminent,
    unlawful involuntary discharges, provided that at least one individual’s statutory rights
    have been violated. Further, a court may issue complete injunctive relief for violations of
    HG §§ 19-345, 19-345.1, and 19-345.2.
    We turn to the second question presented: whether the Attorney General’s authority
    to prosecute violations of HG § 19-344(c)(4)–(5) permits injunctive relief to enforce the
    requirement in the C & A Clause, that a facility “cooperate with and assist” a resident or
    applicant’s agent in seeking assistance from the medical assistance program.
    Enforcement Of The C & A Clause
    In its ruling on the State’s request for injunctive relief for alleged violations of the
    C & A Clause, the Circuit Court explained that although the Enforcement Clause grants
    the Attorney General the responsibility to enforce and prosecute violations of HG § 19-
    344(c)(4)–(5), “the use of the word enforcement does not include injunctive relief.” The
    Circuit Court reasoned that the General Assembly never intended to permit injunctive relief
    30
    because it did not specifically authorize injunctive relief either in the original 1995
    enactment, or in subsequent amendments.
    Neiswanger encourages us to adopt the Circuit Court’s reasoning that the failure to
    explicitly identify injunctive relief renders it unavailable. It argues that because the
    General Assembly specifically authorized injunctive relief in the Injunction Clause, and
    did not include the C & A Clause in the statutory violations triggering an injunction, “the
    General Assembly’s intent is clear that injunctive relief is not authorized for violations of
    [HG §] 19-344.” Neiswanger also contends that the Attorney General’s authority under
    the Enforcement Clause is restricted to seeking civil financial penalties against a resident’s
    agent, and the C & A Clause is enforceable through other provisions of the Patient’s Bill
    of Rights.
    The State responds that an express grant of injunctive relief in one statute does not
    preempt injunctive relief to enforce other statutory provisions. Rather, injunctive relief is
    impliedly authorized by the term “enforcement,” and the Attorney General’s authority.
    The State reasons that because there is no other provision to ensure a facility’s compliance
    with the C & A Clause, the Circuit Court’s ruling has rendered the statute unenforceable.
    The Enforcement Clause states that “[t]he Attorney General is responsible for the
    enforcement and prosecution of violations of the provisions of paragraphs (4) and (5) of
    this subsection.” HG § 19-344(c)(6)(iii). The C & A Clause states that “[t]he facility shall
    31
    cooperate with and assist the agent in seeking assistance from the medical assistance
    program on behalf of the applicant or resident.” Id. (c)(5)(ii).
    Neiswanger is correct that paragraphs (4) and (5) are primarily devoted to the
    responsibilities of agents in applying for the medical assistance program. See id. (c)(4)–
    (5). But the C & A Clause is plainly set forth in mandatory terms and should not be ignored.
    We have consistently interpreted legislative use of the word “shall” to “indicate[] the intent
    that a provision is mandatory.” Dove v. State, 
    415 Md. 727
    , 738 (2010); Montgomery Cty.
    v. McDonald, 
    317 Md. 466
    , 487 (1989) (Adkins, J. dissenting). A nursing facility’s duty
    to cooperate with and assist a resident or applicant’s agent in seeking assistance from the
    medical assistance program on behalf of a resident or applicant is not discretionary. See
    Walton, 
    391 Md. at 668
     (“Section 19-344(c)(5)(i)–(ii) provides that an agent shall apply
    for medical assistance, and that the nursing home facility must assist and advise the
    agent in seeking that assistance . . . .”) (emphasis added).
    The General Assembly enacted the Enforcement Clause in the 1995 Amendments,
    discussed supra. The Amendments modified existing provisions of HG § 19-344(c)(4)–
    (5), added new ones, and expanded the statute to apply to residents of nursing facilities, as
    well as applicants. 1995 Md. Laws, ch. 547, § 1. The C & A Clause was enacted in 1988,
    see 1988 Md. Laws, ch. 452, § 2, and was already in HG § 19-344 at the time of the
    Amendments. We presume the Legislature was aware of its own laws. See Bd. of Educ.
    of Garrett Cty. v. Lendo, 
    295 Md. 55
    , 63 (1982).
    But what does “enforcement” mean in the Enforcement Clause? The State and
    Neiswanger disagree about whether it encompasses the authority to seek injunctive relief
    32
    against a facility to ensure compliance with the C & A Clause. HG § 19-344(c) provides
    civil penalties for agents who “willfully or with gross negligence” violate the requirements
    of paragraphs (4) or (5). HG § 19-344(c)(6)(i)–(ii). But it does not list civil penalties for
    a facility’s violations of the C & A Clause, or specify how the Attorney General may ensure
    a facility’s compliance.
    “Enforcement” is defined as “[t]he action or process of enforcing,” as well as “[t]he
    forcible exaction of a payment, an action, etc.; the enforcing or compelling of (a law,
    demand, obligation); . . . a means of enforcing a sanction.”        5 The Oxford English
    Dictionary 245 (2d ed. 1989).        Courts consistently use the terms “enforce” and
    “enforcement” in the context of injunctive relief to require a party to comply with an
    obligation. For example, in Talbot County, 
    370 Md. at 144
    , we identified the availability
    of injunctive relief as a “tool[] of enforcement” the General Assembly provided the
    Commission. See also, e.g., Colandrea v. Wilde Lake Cmty. Ass’n, 
    361 Md. 371
    , 395–96
    (2000) (enforcing covenants that run with land may be accomplished by injunction);
    Fitzpatrick v. Michael, 
    177 Md. 248
    , 254 (1939) (referencing equity as a means of
    enforcement); Bd. of Cty. Comm’rs of St. Mary’s Cty. v. Potomac River Ass’n of St Mary’s
    Cty., Inc., 
    113 Md. App. 580
    , 601 (1997) (enforcement mechanism of a statute leaves
    discretion to choose means of enforcement, including injunctions).
    Md. Ins. Comm’r v. Central Acceptance Corp., 
    424 Md. 1
     (2011), is instructive on
    the question of whether statutory enforcement authority accorded to a government entity
    carries implied powers.      There, we considered whether the Maryland Insurance
    33
    Administration had the statutory authority to issue a cease-and-desist order under the
    Premium Financing Title.24 
    Id. at 14
    .
    Central Acceptance argued that because the Commissioner had express grants of
    authority to issue cease-and-desist orders in other sections of the Insurance Article, the lack
    of the same in the Premium Financing Title, meant that the Legislature did not intend for
    the Commissioner to have such authority. 
    Id.
     at 31–32. Central Acceptance relied on “the
    maxim of statutory construction, expressio unius est exclusio alterius, meaning ‘to express
    or include one thing implies the exclusion of the other, or of the alternative.’” 
    Id. at 32
    (quoting Breslin v. Powell, 
    421 Md. 266
    , 287–88 (2011)). We rejected this argument,
    observing that the maxim may be easily used “to override the clear intent of the
    Legislature . . . .” 
    Id.
     The statute, and particularly the General Assembly’s directive to the
    Commissioner to enforce the Insurance Article, led us to conclude that the Commissioner’s
    authority to issue a cease-and-desist order could be reasonably implied from the regulatory
    scheme in the Insurance Article. 
    Id.
     at 34–35.
    Other cases support implied statutory authority to issue injunctive relief. See So.
    Ry. Co. v. Brotherhood of Locomotive Firemen & Enginemen, 
    337 F.2d 127
    , 132–33 (D.C.
    Cir. 1964) (statutory command to maintain status quo pending action of administrative
    body sufficient to justify district court’s injunction); Shafer v. United States, 
    229 F.2d 124
    ,
    128 (4th Cir. 1956) (“It is a familiar doctrine that an injunction is an appropriate means for
    the enforcement of an Act of Congress when it is in the public interest.”). Injunctive relief
    24
    Md. Code (1996–97, 2017 Repl. Vol.), §§ 23-301 et seq. of the Insurance Article.
    34
    is a reasonable means to ensure compliance with statutory obligations. See Virginian Ry.
    Co. v. Sys. Fed’n No. 40, 
    300 U.S. 515
    , 550 (1937) (equitable relief requiring negotiation
    was proper to fulfill carrier’s statutory obligation).
    The statutory language and the above precedent persuades us that we would
    undermine the General Assembly’s intent if we were to conclude that the Attorney General
    lacks the ability to enforce the C & A Clause. The General Assembly intended to prevent
    involuntary discharges for nonpayment. See Walton, 
    391 Md. at 671
    ; see also 1995 Md.
    Laws, ch. 547, § 1. As such, HG § 19-344(c)(5)(i) requires applicants, residents, or their
    agents to seek assistance from Medicaid. A facility’s compliance is essential to that
    endeavor. And “[w]hether an obligation has been discharged, and whether action taken or
    omitted is in good faith or reasonable, are everyday subjects of inquiry by courts in framing
    and enforcing their decrees.” Virginian Ry., 300 U.S. at 550.
    In Walton, 
    391 Md. at 672
    , we determined that a nursing facility could not pursue a
    private right of action against a resident’s agent, because the Attorney General is
    specifically responsible for enforcement and prosecution of paragraphs (4) and (5) of HG
    § 19-344(c). Although Walton did not consider the extent of Attorney General’s authority
    to enforce the C & A Clause, it suggests a broad construction of the Attorney General’s
    authority under the Enforcement Clause. See 
    391 Md. at 672
    .
    Given the Attorney General’s exclusive power to enforce agents’ obligations, see
    
    id.,
     it is only logical that the Attorney General’s responsibilities also extend to enforcing a
    facility’s obligation. The Enforcement Clause directs the Attorney General to enforce and
    prosecute violations of HG § 19-344(c)(4)–(5), which includes the C & A Clause. The
    35
    General Assembly’s intent to make the facility’s cooperation and assistance mandatory “is
    in itself a declaration of public interest and policy which should be persuasive in inducing
    courts to give relief.” Virginia Ry., 
    300 U.S. at 552
    . The ability to seek injunctive relief
    necessarily follows.
    Neiswanger’s argument, that the Legislature foreclosed injunctive relief as a means
    of enforcing the C & A Clause,25 by explicitly providing for such relief elsewhere, is
    substantially similar to the one we rejected in Central Acceptance, 
    424 Md. at
    31–32.
    Expressio unius est exclusio alterius should never be applied to “override the manifest
    intention of the Legislature . . . .” Kirkwood v. Provident Sav. Bank of Baltimore, 
    205 Md. 48
    , 55 (1954). Neiswanger’s proposed construction would render meaningless the General
    Assembly’s decision to include the C & A Clause in the Attorney General’s enforcement
    purview.
    Neiswanger proposes that its interpretation does not leave the C & A Clause
    unenforceable because HG § 19-344(q) permits residents and agents to file administrative
    complaints about violations of HG § 19-344. Upon receipt of a complaint, the Secretary
    of Aging must investigate the complaint and report any findings to the complainant, and
    25
    Neiswanger also reasons that because the Injunction Clause does not include such
    relief for violations of HG § 19-344, the General Assembly did not intend to permit
    injunctive relief for those violations.
    We observe that the provisions cross-referenced in the Injunction Clause
    specifically address the guidelines for discharge. HG § 19-344 addresses admissions
    requirements and residents’ rights. Although we review provisions in the context of the
    statutory scheme, Lockshin v. Semsker, 
    412 Md. 257
    , 275–76 (2010), we do not find this
    argument persuasive. We do not expect the General Assembly to list each provision that
    could merit injunctive relief.
    36
    the complainant must receive an opportunity for a hearing before the Department. 
    Id.
    (q)(3)–(4). Although HG § 19-344(q) may serve as an alternate means of redressing a
    resident’s complaints, we do not conclude that it is the sole enforcement mechanism for
    HG § 19-344(c)(4)–(5) in light of the General Assembly’s explicit directive to the Attorney
    General.
    We hold that HG § 19-344(c)(6)(iii) permits the Attorney General to seek injunctive
    relief to require a facility to comply with its statutory obligation under HG § 19-
    344(c)(5)(ii) to “cooperate with and assist” an agent in seeking assistance from the medical
    assistance program on behalf of a resident or applicant.
    CONCLUSION
    Neiswanger has not met its burden of demonstrating to this Court that the case is
    moot. We hold that HG § 19-345.3(c) permits the Attorney General to seek injunctive
    relief on behalf of multiple unnamed residents who have been, or await, imminent unlawful
    involuntary discharges, provided the statutory standard has been met. HG § 19-345.3(c)
    permits a court to issue complete injunctive relief for violations of HG §§ 19-345, 19-
    345.1, and 19-345.2. We also hold that the Attorney General may seek injunctive relief
    under HG § 19-344(c)(6)(iii) to enforce a facility’s obligation to “cooperate with and
    assist” a resident or applicant’s agent in seeking assistance from the medical assistance
    program on behalf of a resident or applicant.
    JUDGMENT OF THE CIRCUIT COURT
    OF MONTGOMERY COUNTY
    REVERSED; CASE REMANDED TO THAT
    COURT FOR FURTHER PROCEEDINGS
    CONSISTENT WITH THIS OPINION.
    37
    COSTS IN THIS COURT TO BE PAID BY
    THE APPELLEE.
    38