Attorney Grievance v. Smith-Scott , 469 Md. 281 ( 2020 )


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  • Attorney Grievance Commission of Maryland v. Arlene Adasa Smith-Scott, Misc. Docket
    AG Nos. 8 & 64, September Term, 2018. Opinion by Getty, J.
    ATTORNEY DISCIPLINE–SANCTION–DISBARMENT
    Respondent, Arlene Adasa Smith-Scott, violated several provisions of the Maryland
    Lawyer’s Rules of Professional Conduct (“MLRPC”) and the Maryland Attorneys’ Rules
    of Professional Conduct (“MARPC”) through her self-representation before the United
    States Bankruptcy Court for the District of Maryland and unrelated representation of
    Crystal Combs, Angela Plater, Furrah Deeba, Benjamin Thomas, Jr., John Thomas Jones,
    Jr., and Theresa Saunders.
    Ms. Smith-Scott’s conduct violated the following rules of professional conduct: 1.1
    (Competence); 1.2 (Scope of Representation and Allocation of Authority); 1.3 (Diligence);
    1.4 (Communication); 1.5 (Fees); 1.6 (Confidentiality of Information); 1.15 (Safekeeping
    Property); 1.16 (Declining or Terminating Representation); 3.1 (Meritorious Claims and
    Contentions); 3.2 (Expediting Litigation); 3.3 (Candor Toward the Tribunal); 3.4 (Fairness
    to Opposing Party and Attorney); 4.1 (Truthfulness in Statements to Others); 8.1 (Bar
    Admission and Disciplinary Matters); 8.4 (Misconduct); and 19-404 (Trust Account—
    Required Deposits). This misconduct warrants disbarment.
    Circuit Court for Prince George’s County
    Case No. CAE-18-23035
    Argued: January 10, 2020
    IN THE COURT OF APPEALS
    OF MARYLAND
    Misc. Docket AG Nos. 8 & 64
    September Term, 2018
    ______________________________________
    ATTORNEY GRIEVANCE COMMISSION
    OF MARYLAND
    v.
    ARLENE ADASA SMITH-SCOTT
    ______________________________________
    Barbera, C.J.
    McDonald,
    Watts,
    Hotten,
    Getty,
    Booth,
    Biran,
    JJ.
    ______________________________________
    Opinion by Getty, J.
    ______________________________________
    Filed: June 29, 2020
    Pursuant to Maryland Uniform Electronic Legal Materials Act
    (§§ 10-1601 et seq. of the State Government Article) this document
    is authentic.
    Suzanne Johnson
    2020-06-29 14:11-04:00
    Suzanne C. Johnson, Clerk
    “A person who represents himself [or herself]
    has a fool for a client.”1
    The instant attorney discipline case fortifies the import of this age-old adage often
    attributed to President Lincoln. Regrettably, the underlying conduct involves an attorney’s
    overzealous self-representation in a voluntary bankruptcy proceeding in the United States
    Bankruptcy Court for the District of Maryland (“Bankruptcy Court”). Over the course of
    the nearly three-year bankruptcy proceeding, among other things, the attorney filed
    countless frivolous pleadings, motions, and appeals, intentionally hindered the court-
    appointed trustee’s ability to administer the case, and knowingly made false statements of
    fact in filings and appeals before the Bankruptcy Court and United States District Court for
    the District of Maryland (“U.S. District Court”).
    Moreover, this attorney represented several clients in Maryland’s circuit courts, the
    Court of Special Appeals, and the Bankruptcy Court. In these instances, among other
    things, the attorney misappropriated client funds, made knowing misrepresentations to and
    intentionally concealed information from clients, and failed to prosecute clients’ motions
    and appeals.
    This attorney’s conduct violated sixteen separate provisions of the Maryland
    Attorneys’ Rules of Professional Conduct (“MARPC”). For the reasons that follow, we
    hold that this attorney’s conduct merits disbarment.
    1
    This Court has had occasion to discuss this adage, often attributed to President Abraham
    Lincoln, in a previous attorney discipline case. See Attorney Grievance Comm’n v. Trye,
    
    444 Md. 201
    , 205 (2015); see also Marshall H. Tanick & Phillip J. Trobaugh, Lincoln’s
    Minnesota Legacy, 66 Bench & B. Minn. 25, 28 (Feb. 2009).
    BACKGROUND
    Procedural Context
    On June 27, 2018, the Attorney Grievance Commission of Maryland (the
    “Commission”), acting through Bar Counsel, filed a Petition for Disciplinary or Remedial
    Action (“Petition I”) with this Court alleging that Arlene Smith-Scott had violated the
    Maryland Lawyers’ Rules of Professional Conduct (“MLRPC” or “Rules”).2 See Md. Rule
    19-721. On February 21, 2019, the Commission, acting through Bar Counsel, filed a
    second Petition for Disciplinary or Remedial Action (“Petition II”) with this Court alleging
    that Ms. Smith-Scott violated the MLRPC by conduct unrelated to Petition I.
    Petition I, which related to Ms. Smith-Scott’s actions during a nearly three-year long
    personal bankruptcy case, and Petition II, which concerned Ms. Smith-Scott’s unrelated
    representation of seven clients, together alleged that Ms. Smith-Scott violated the following
    Rules: 1.1 (Competence); 1.2 (Scope of Representation and Allocation of Authority); 1.3
    (Diligence); 1.4 (Communication); 1.5 (Fees); 1.6 (Confidentiality of Information); 1.15
    (Safekeeping Property); 1.16 (Declining or Terminating Representation); 3.1 (Meritorious
    Claims and Contentions); 3.2 (Expediting Litigation); 3.3 (Candor Toward the Tribunal);
    3.4 (Fairness to Opposing Party and Attorney); 4.1 (Truthfulness in Statements to Others);
    2
    Effective July 1, 2016, the MLRPC were renamed the Maryland Attorneys’ Rules of
    Professional Conduct and recodified in Title 19 of the Maryland Rules. Since Ms. Smith-
    Scott’s misconduct occurred before and after the effective date of the recodification of the
    rules of professional conduct, she committed violations of the same rules of professional
    conduct under both the MLRPC and the MARPC. For simplicity, and because there is no
    substantive difference in the two codifications of the rules, we shall use the shorter
    designations of the MLRPC, e.g., “Rule 1.1.”
    2
    8.1 (Bar Admission and Disciplinary Matters); 8.4 (Misconduct); 19-403 (Duty to Maintain
    Account);3 and 19-404 (Trust Account—Required Deposits).
    We designated Judge Peter K. Killough (the “hearing judge”) of the Circuit Court
    for Prince George’s County by Order dated June 28, 2018 to conduct a hearing concerning
    the alleged violations and to provide findings of fact and recommended conclusions of law.
    See Md. Rule 19-722(a). In relation to Petition I, Ms. Smith-Scott was personally served
    with process on July 30, 2018 and filed her Answer to Petition I on September 4, 2018.
    Bar Counsel filed a Motion to Consolidate Petition I and Petition II on February 21, 2019.
    We consolidated the two Petitions on March 6, 2019 and referred Petition II to the hearing
    judge. In relation to Petition II, Ms. Smith-Scott was personally served with process on
    April 1, 2019 and filed her Answer to Petition II on April 24, 2019.
    The evidentiary hearing spanned five days: June 17, 18, 19, 20 and 28, 2019. In this
    Court, Bar Counsel filed exceptions to the hearing judge’s findings of fact and
    recommended conclusions of law on November 13, 2019. Likewise, Ms. Smith-Scott filed
    exceptions to the same on November 15, 2019. This Court heard oral argument in this
    matter on January 10, 2020. We disbarred Ms. Smith-Scott and awarded costs against her
    by per curiam order dated January 10, 2020. See Attorney Grievance Comm’n v. Smith-
    Scott, 
    466 Md. 543
    , 543–44 (2020). We explain in this opinion the reasons for the per
    curiam order.
    3
    The hearing judge did not make any determination as to whether Ms. Smith-Scott violated
    Rule 19-403. Bar Counsel did not except to the absence of the hearing judge’s
    determination on this alleged violation, so we shall not consider it in the discussion that
    follows.
    3
    Factual Findings
    We begin with a summary of the hearing judge’s factual findings. Ms. Smith-Scott
    was admitted to the Bar of the State of Maryland on February 2, 2012. Since then, she has
    maintained a law office—Strategic Law Group, LLC—in Prince George’s County,
    Maryland and has focused on representing individuals in Chapter 7 and Chapter 13
    bankruptcy proceedings. The instant matter involves Ms. Smith-Scott’s wrongdoing in her
    own personal bankruptcy case and multiple instances of misconduct spanning several
    different bankruptcy clients.
    Personal Bankruptcy Case
    Ms. Smith-Scott filed a voluntary bankruptcy petition under Chapter 11 of
    Bankruptcy Code in the Bankruptcy Court on September 28, 2014. See In re: Arlene Smith-
    Scott, Case No. 14-25022. The case was assigned to the Honorable James F. Schneider.4
    At the time of the bankruptcy petition, Ms. Smith-Scott held title to three investment
    properties: (1) 367-371 Main Street, Laurel, Maryland (mortgage held by Patapsco Bank)
    (“367 Main Street”);5 (2) 511 Main Street, Laurel, Maryland (mortgage held by Patapsco
    4
    The Honorable James F. Schneider served as an Associate Judge (1982–2001; 2005–
    2017) and Chief Judge (2001–2005) of the United States Bankruptcy Court for the District
    of Maryland.
    5
    In 2015, Howard Bancorp acquired Patapsco Bancorp. Howard Bankcorp, Inc.
    Completes      Acquisition   of     Patapsco     Bancorp,    Inc.,  Howard      Bank
    https://www.howardbank.com/maryland-banking-blog/Howard-Bancorp-Inc-Completes-
    Acquisition-of-Patapsco-Bancorp-Inc (last visited June 26, 2020), archived at
    https://perma.cc/K354-9YEC. Therefore, while we begin by discussing mortgages held by
    Patapsco Bank, we shall reference Howard Bank, as successor-in-interest to Patapsco
    Bank, beginning with events that occurred in September 2015.
    4
    Bank) (“511 Main Street,” together with 367 Main Street the “Laurel Properties”) ; and (3)
    10 Stanley Drive, Catonsville, Maryland (mortgage held by U.S. Bank) (“10 Stanley
    Drive”). All three properties had multiple residential tenants; the Laurel Properties also
    had commercial tenants. Ms. Smith-Scott maintained her law office at 367 Main Street.
    In March 2014, before Ms. Smith-Scott filed for bankruptcy, U.S. Bank exercised
    its contractual rights under an assignment of rents clause contained in its loan documents
    with Ms. Smith-Scott to collect rental income directly from the 10 Stanley Drive tenants.
    U.S. Bank’s attorney, Bradley Swallow, contacted the tenants and instructed them to pay
    rent to U.S. Bank directly. Two days later, Ms. Smith-Scott wrote the tenants and
    instructed them to send rent to her directly or face eviction. In the letter, Ms. Smith-Scott
    claimed that U.S. Bank did not have a legal basis to collect the rent and instructed the
    tenants to file complaints against Mr. Swallow with the Commission.
    On April 10, 2014, Ms. Smith-Scott filed a lawsuit against U.S. Bank and Mr.
    Swallow in the U.S. District Court (the “U.S. Bank Action”) claiming violations of the Fair
    Debt Collection Practices Act. See Smith-Scott v. U.S. Bank, Case No. 1:14-cv-01157-
    JFM. In response, U.S. Bank filed a counterclaim to foreclose on the property at 10 Stanley
    Drive. The U.S. District Court appointed a receiver to collect the rental income based on
    Ms. Smith-Scott’s interference with U.S. Bank’s rent collection efforts (the “August 26
    Order I”). In a separate order, the U.S. District Court ruled that “[Mr. Swallow] acted
    entirely within his rights and the rights of his client in sending the letter” regarding the
    collection of rent to Ms. Smith-Scott’s tenants (the “August 26 Order II,” together with
    August 26 Order I the “August 26 Orders”).
    5
    Along with Ms. Smith-Scott’s personal bankruptcy petition, filed on September 28,
    2014, Ms. Smith-Scott filed a Motion to Use Cash Collateral. Ms. Smith-Scott sought
    authorization to use the rental income from the three properties for maintenance expenses.
    In the motion, Ms. Smith-Scott represented to the Bankruptcy Court that she was receiving
    rental income from all three properties. Ms. Smith-Scott failed to mention the U.S. District
    Court’s August 26 Orders.
    Two days later, on September 30, 2014, Ms. Smith-Scott informed the U.S. District
    Court in the U.S. Bank Action of her bankruptcy filing. That same day, U.S. Bank filed an
    opposition to Ms. Smith-Scott’s Motion to Use Cash Collateral. Ms. Smith-Scott filed a
    reply, in which she argued that U.S. Bank was not the mortgage holder of the 10 Stanley
    Drive property because of a defect in the chain of title. This argument was unsupported by
    any facts and belied by the August 26 Orders. Nevertheless, Ms. Smith-Scott continued to
    assert this claim throughout her bankruptcy proceedings.         The U.S. District Court
    administratively closed the U.S. Bank Action without prejudice on October 2, 2014.
    On October 9, 2014, Patapsco Bank also filed a motion to oppose Ms. Smith Scott’s
    Motion to Use Cash Collateral. The Bankruptcy Court denied Ms. Smith-Scott’s motion
    by order dated October 29, 2014 (“October 29 Order”) and barred her from using cash
    collateral—i.e., rental income—from the Laurel Properties without the consent of Patapsco
    Bank or the court.
    6
    In January 2015, Patapsco Bank filed Motions for Relief from Stay6 asserting that
    Ms. Smith-Scott had defaulted on her loans and had failed to file monthly operating reports
    demonstrating that she had not used the rental income for any unauthorized purpose.7 Ms.
    Smith-Scott filed an opposition to Patapsco Bank’s motions on January 30, 2015. Ms.
    Smith-Scott provided operating reports for October, November and December 2014 on
    February 18, 2015. Bank statements attached to the report showed that Ms. Smith-Scott
    ignored the October 29 Order and routinely used cash collateral for personal expenses
    without the permission of the court or Patapsco Bank during the reporting periods.
    Patapsco Bank filed a motion on February 24, 2015 to dismiss Ms. Smith-Scott’s
    Chapter 11 case or, alternatively, convert the case to Chapter 7 because of Ms. Smith-
    Scott’s unauthorized use of cash collateral in violation of the October 29 Order. Ms. Smith-
    Scott filed an opposition. On February 25, 2015, Patapsco Bank filed a Motion for Civil
    Contempt and Sanctions (the “Contempt Motion”) against Ms. Smith-Scott for violating
    6
    In Hoang v. Lowery, this Court explained the protections of the automatic stay imposed
    at the filing of a bankruptcy petition:
    The filing of a petition operates as a stay . . . of actions against the debtor.
    See 
    11 U.S.C. § 362
    (a). The automatic stay applies to several types of
    actions, including “the commencement or continuation” of an action “to
    recover a claim against the debtor”; enforcement against the debtor or
    property of the bankruptcy estate of a judgment obtained pre-filing; and any
    act to obtain possession of property of the bankruptcy estate or from the
    estate or to exercise control over the property of the estate. 
    11 U.S.C. § 362
    (a)(1)–(3).
    ___ Md. ___, ___ (2020).
    7
    See Federal Rules of Bankruptcy Procedure (“Fed. R. Bankr. Proc.”) 2015(a).
    7
    the October 29 Order. Ms. Smith-Scott filed an opposition to this motion as well,
    contending that she did not use cash collateral for any unauthorized purpose. On March 8,
    2015, Ms. Smith-Scott filed a Motion for Contempt and Sanctions for Unreasonable and
    Vexatious Multiplication of Proceedings against Patapsco Bank. Ms. Smith-Scott argued
    that Patapsco Bank’s motions were in bad faith and that Patapsco Bank improperly
    enlarged its proof of claim. Additionally, Ms. Smith-Scott alleged that she suffered
    emotional distress from Patapsco Bank’s attempts to collect the mortgage payments and
    sought $5,000 in punitive damages. Later rulings of the Bankruptcy Court confirm that
    Patapsco Bank’s motions were not made in bad faith. Instead, its claims were based on the
    terms of Ms. Smith-Scott’s Deed of Trust.
    By order on April 7, 2015, the Bankruptcy Court converted Ms. Smith-Scott’s case
    to a Chapter 7 proceeding (“April 7 Conversion Order”) because of Ms. Smith-Scott’s (1)
    violation of the October 29 Order prohibiting the unauthorized use of cash collateral; (2)
    failure to report on the operations of Strategic Law Group; (3) commingling of personal
    funds and rental income; and (4) untimely filing of financial reports. In ordering the
    conversion to a Chapter 7 proceeding, the Bankruptcy Court reasoned as follows:
    I’m very concerned at the various lapses that counsel has—and I say counsel
    because the debtor is an attorney, who actually is a bankruptcy lawyer, who
    evidenced today by her lack of knowledge of the Bankruptcy Code, the
    inability to properly proceed in this case. All of these things cause me to
    come to the conclusion that not only the creditors, but the debtor would be
    better off if this case were in a Chapter 7 because she will not then be in
    charge of the way this case is handled, which has been completely
    mismanaged from the beginning, to her own detriment, and to her possible
    violation of various statutes and criminal laws as well. I don’t want to see
    her get in trouble in this case. And she’s going to be in big trouble if we
    don’t stop this now and get somebody in there who knows what he or she is
    8
    doing . . . . And finally, the violation of a court order and the terms of its use
    of cash collateral, which she’s been prohibited from doing, is the final straw
    that leads me to conclude that this case must have a Chapter 7 Trustee
    appointed. The case cannot continue in a Chapter 11, and the debtor has
    shown quite clearly her unable [sic] to properly manage this case from the
    very beginning.
    (Emphasis and ellipsis in original). Ms. Smith-Scott appealed the April 7 Conversion
    Order to the U.S. District Court on April 8, 2015. See Smith-Scott v. Patapsco Bank, Case
    No. 1:15-cv-01013-RDB.
    Patapsco Bank filed Amended Motions for Relief from the Automatic Stay relating
    to the Laurel Properties on April 8, 2015. Ms. Smith-Scott filed an opposition. The
    Bankruptcy Court heard arguments on June 18, 2015. Four days later, the court granted
    Patapsco Bank’s motions (the “June 22 Order”). The June 22 Order granted Patapsco Bank
    relief from the automatic stay, allowed it to foreclose on the Laurel Properties, and collect
    the rents.
    Meanwhile, the Bankruptcy Court appointed George W. Liebmann, Esq.
    (“Trustee”) as the United States Chapter 7 Trustee to oversee Ms. Smith-Scott’s bankruptcy
    case. The Trustee filed an Application to employ his law partner, Orbie R. Shively, Esq.
    (“Mr. Shively”) as his attorney in his capacity as the Trustee. On May 11, 2015, during a
    conversation between Ms. Smith-Scott and Mr. Shively, Ms. Smith-Scott indicated her
    intent to move forward with the U.S. Bank Action, even though the case had been
    administratively closed by the U.S. District Court. Mr. Shively advised Ms. Smith-Scott
    that the U.S. Bank Action was property of the bankruptcy estate. As such, the lawsuit was
    within the exclusive control of the Trustee. Mr. Shively further explained that only the
    9
    Trustee could proceed in the U.S. Bank Action—not Ms. Smith-Scott—and he requested
    that Ms. Smith-Scott provide him with relevant filings in the case. Ms. Smith-Scott failed
    to comply with Mr. Shively’s request.
    During the same conversation, Ms. Smith-Scott requested a postponement of her
    § 341 meeting of creditors,8 which was originally scheduled for May 12, 2015. Mr. Shively
    consented, and postponed the meeting until May 26, 2015. However, Ms. Smith-Scott
    never appeared for the rescheduled meeting. Yet, on May 26, 2015, Ms. Smith-Scott
    emailed Mr. Shively and again informed him of her intent to proceed in the U.S. Bank
    Action. On May 27, 2015, Mr. Shively responded by email and reminded Ms. Smith-Scott
    that the Trustee exclusively controlled the U.S. Bank Action and she had no right to
    proceed in the case.
    Notwithstanding Mr. Shively’s warnings, Ms. Smith-Scott filed three motions in the
    U.S. Bank Action on June 15, 2015: (1) Motion to Reopen Case; (2) Motion to Vacate
    Order Granting Receivership; and (3) Motion for Leave to File Amended Complaint to
    Add Party and Due to New Evidence. However, because of the Trustee’s appointment,
    Ms. Smith-Scott lacked standing to file these motions. Additionally, Ms. Smith-Scott
    failed to serve the Trustee or Mr. Shively with copies or notice of the filings. On June 17,
    2015, the Trustee filed a Motion and Notice of Substitution of Trustee arguing that the
    Trustee was the real party in interest and that Ms. Smith-Scott lacked standing to proceed
    8
    
    11 U.S.C. § 341
     requires that the Trustee “convene and preside at a meeting of creditors”
    in the debtor’s case. The debtor’s attendance is required. See 
    11 U.S.C. § 343
    (a) (“The
    debtor shall appear and submit to examination under oath at the meeting of creditors under
    section 341(a) of this title.”).
    10
    in the case. Ms. Smith-Scott filed an opposition on July 1, 2015, arguing, without support,
    that the Trustee’s motion was not ripe because the April 7 Conversion Order was pending
    on appeal. The Trustee filed a reply.
    The U.S. District Court denied Ms. Smith-Scott’s motions on June 17, 2015. Ms.
    Smith-Scott noted an appeal of the U.S. District Court’s order to the United States Court
    of Appeals for the Fourth Circuit. In response, the Trustee filed a Line Withdrawing with
    Prejudice Notice of Appeal. Ms. Smith-Scott filed an opposition to the Trustee’s line
    withdrawing the appeal on July 20, 2015. The U.S. District Court granted the Trustee’s
    Motion and Notice of Substitution on August 5, 2015. Ms. Smith-Scott filed a second
    appeal to the U.S. Court of Appeals for the Fourth Circuit. The appellate court consolidated
    the two appeals and, on November 5, 2015, dismissed the case on joint stipulation between
    the Trustee and U.S. Bank.
    Meanwhile, pursuant to the June 22 Order, Patapsco Bank sent letters to Ms. Smith-
    Scott’s tenants directing them to send rent payments directly to Patapsco Bank. Patapsco
    Bank copied Ms. Smith-Scott on each letter. On July 13, 2015, Ms. Smith-Scott sent letters
    to her tenants acknowledging that Patapsco Bank had the right to collect the rents; however,
    she informed the tenants that she would be unable to maintain the properties without rental
    income. Ms. Smith-Scott instructed the tenants to remit their rent payments directly to her.
    On July 18, 2015, Patapsco Bank filed a Motion for Civil Contempt and Sanctions noting
    Ms. Smith-Scott’s efforts to obstruct Patapsco Bank’s rent collection. Patapsco Bank
    asserted that Ms. Smith-Scott continued to use rent payments in violation of the October
    29 Order. Ms. Smith-Scott filed an opposition on July 20, 2015.
    11
    Patapsco Bank sent a second letter to Ms. Smith-Scott’s tenants on July 31, 2015,
    directing them to remit their rental payments to a property management company,
    Summerfield Investment Group, LLC. On August 3, 2015, Ms. Smith-Scott sent another
    letter to the tenants falsely stating that Patapsco Bank did not have a court order to collect
    the rent; again, she directed the tenants to remit the rent payments directly to her. Ms.
    Smith-Scott directed the tenants to call 9-1-1 if any person came to the properties to collect
    the rents. Patapsco Bank filed a supplement to its earlier Motion for Civil Contempt and
    Sanctions on August 6, 2015.
    Ms. Smith-Scott, without authorization from the Bankruptcy Court or the Trustee,
    filed a lawsuit against Patapsco Bank (“Patapsco Bank Action”) in the Circuit Court for
    Prince George’s County on August 14, 2015. See Smith-Scott v. Patapsco Bank, Case No.
    CAL15-20704. Because Ms. Smith-Scott’s complaint related to allegations and events
    occurring prior to the filing of her bankruptcy petition, the Patapsco Bank Action became
    a part of the bankruptcy estate; therefore, it fell under the exclusive control of the Trustee.
    The Trustee filed a Motion to Intervene as the real party in interest on November 25, 2015.
    The circuit court granted the Trustee’s motion, and the Trustee and Patapsco Bank settled
    the matter by stipulation.
    12
    On August 31, 2015, Ms. Smith-Scott filed a Motion to Alter or Amend the April 7
    Conversion Order and the June 22 Order permitting Patapsco Bank to foreclose.9 Howard
    Bank, successor-in-interest to Patapsco Bank, filed an opposition on September 14, 2015.
    In response to Ms. Smith-Scott’s failure to attend the rescheduled § 341 meeting of
    creditors, the Trustee filed, on September 2, 2015, a Motion for Order Compelling Debtor
    to Attend Rescheduled Meeting of Creditors. The Trustee requested that the court compel
    Ms. Smith-Scott’s attendance at another rescheduled meeting set for October 22, 2015.
    Ms. Smith-Scott filed a response on September 21, 2015, in which she alleged her case
    should not have been converted to Chapter 7 and that U.S. Bank did not hold the mortgage
    for 10 Stanley Drive based on a defect in the chain of title.10 Her response did not address
    the Trustee’s request to compel her presence at the October 22 meeting of creditors. The
    Bankruptcy Court granted the Trustee’s motion on September 24, 2015 (“September 24
    Order”) and ordered Ms. Smith-Scott’s attendance at the October 22 meeting.
    Nevertheless, Ms. Smith-Scott failed to appear. Indeed, after the April 7 Conversion Order,
    Ms. Smith-Scott refused to attend any of the required meetings of creditors.
    On September 29, 2015, on the Trustee’s motion, the Bankruptcy Court entered an
    order (“September 29 Order”) compelling Ms. Smith-Scott to turn over the following to
    the Trustee within ten days: (1) copies of all leases identified on Schedules E and G of the
    9
    The hearing judge’s findings of fact indicate a “June 23” order, but the circuit court
    entered its order permitting Patapsco Bank to foreclose on June 22, 2015—i.e., the June 22
    Order.
    10
    Ms. Smith-Scott continued to assert this second argument despite the U.S. District
    Court’s ruling to the contrary. See supra at 6.
    13
    bankruptcy petition;11 (2) bank records showing the accounts where each of the tenants’
    security deposits were deposited and subsequent bank statements to the present; (3) the
    tenants’ security deposits plus 3% interest; (4) the records showing each client of Strategic
    Law Group, amount and dates of legal services rendered constituting the pre-petition
    accounts receivable; (5) accounting, plus bank records, showing all of Ms. Smith-Scott’s
    collection or other receipts of pre-petition accounts receivable from September 28, 2014 to
    April 7, 2015; (6) accounting, plus bank records, showing all of Ms. Smith-Scott’s
    collection or other receipts of pre-petition accounts receivable from April 7, 2015 to the
    present; (7) copies of Ms. Smith-Scott’s 2013 federal and Maryland income tax returns; (8)
    copies of the 2014 federal and Maryland income tax returns; and (9) the pro rata portion
    (74%) of the total amount in 2014 tax refunds. Ms. Smith-Scott provided her residential
    11
    “Schedules” in a bankruptcy petition indicate all assets, liabilities, and other information
    about a debtor for an accounting of what will become the bankruptcy estate. In 2015, at
    the time Ms. Smith-Scott filed her petition, Schedule E required debtors to list “Creditors
    Holding Unsecured Priority Claims,” and Schedule G required debtors to list “Executory
    Contracts and Unexpired Leases.” See Administrative Office of the U.S. Courts, Schedule
    E     -    Creditors     Holding      Unsecured       Priority       Claims     (Superseded),
    https://www.uscourts.gov/forms/bankruptcy-forms/schedule-e-creditors-holding-
    unsecured-priority-claims (last visited June 26, 2020) archived at https://perma.cc/4QSF-
    VPSX; Administrative Office of the U.S. Courts, Schedule G - Executory Contracts and
    Unexpired      Leases      (Superseded),      https://www.uscourts.gov/forms/bankruptcy-
    forms/schedule-g-executory-contracts-and-unexpired-leases (last visited June 26, 2020)
    archived at https://perma.cc/Y8EY-X29M. Schedule E/F (“Creditors Who Have
    Unsecured Claims”) replaced the superseded Schedules E and G on December 1, 2015.
    See Administrative Office of the U.S. Courts, Schedule E/F: Creditors Who Have
    Unsecured      Claims       (Individuals),     https://www.uscourts.gov/forms/individual-
    debtors/schedule-ef-creditors-who-have-unsecured-claims-individuals (last visited June
    26, 2020) archived at https://perma.cc/LFN8-ZWPU.
    14
    leases and 2013 tax returns, but failed to turn over the remaining documentation ordered
    by the Bankruptcy Court.
    On October 1, 2015, the Trustee filed a Motion for Sale of 10 Stanley Drive Free
    and Clear of Liens and Encumbrances. Ms. Smith-Scott filed an opposition and, again,
    asserted that U.S. Bank did not hold the mortgage for 10 Stanley Drive. The Trustee’s
    reply contended that Ms. Smith-Scott lacked standing to oppose the sale because the
    property had no equity and Ms. Smith-Scott was insolvent. The Bankruptcy Court heard
    arguments on November 5, 2015. Before the hearing, the Trustee explained to Ms. Smith-
    Scott that she did not have standing to oppose the sale and that Ms. Smith-Scott’s
    accusations of fraud on the part of U.S. Bank were irrelevant to the validity of the mortgage.
    During the hearing, the Bankruptcy Court advised Ms. Smith-Scott that she lacked standing
    to challenge the sale of 10 Stanley Drive. The Bankruptcy Court granted the Trustee’s
    motion on November 6, 2015 (“November 6 Order”).
    Meanwhile, the U.S. District Court affirmed the Bankruptcy Court’s April 7
    Conversion Order on October 8, 2015. See Smith-Scott v. Patapsco Bank, Case No. 1:15-
    cv-01013-RDB. The U.S. District Court’s written opinion noted that, “the record in this
    case is replete with cause for conversion” and the Bankruptcy Court’s “findings of fact
    were not clearly erroneous.” The U.S. District Court continued, “the evidence in this case
    clearly supports [the bankruptcy court’s] findings that [Ms.] Smith-Scott is not competent
    to administer her case.” (First alteration in original). That same day, Ms. Smith-Scott filed
    an Amended Motion to Alter or Amend the Bankruptcy Court’s April 7 Conversion
    Order—the very order the U.S. District Court affirmed on appeal. Again, Ms. Smith-Scott
    15
    reiterated the same argument that U.S. Bank did not hold the mortgage for 10 Stanley
    Drive. The Bankruptcy Court denied the motion on November 6, 2015 (“November 6
    Denial”).
    On November 6, 2015, Ms. Smith-Scott appealed the Bankruptcy Court’s
    November 6 Order and November 6 Denial to the U.S. District Court. See Smith-Scott v.
    Howard Bank, et al., Case No. 1:15-cv-03423-RDB. During the pendency of the appeal,
    on November 17, 2015, Ms. Smith-Scott filed a Motion to Reconsider November 6 Order.
    On November 23, 2015, on the Trustee’s motion, the Bankruptcy Court struck Ms. Smith-
    Scott’s motion (“November 23 Order”) because it concerned “the same Order that [Ms.
    Smith-Scott] previously appealed to the United States District Court.”
    On November 17, 2015, the Trustee filed a Motion to Dismiss Appeal in the U.S.
    District Court. See Case No. 1:15-cv-03423-RDB. Ms. Smith-Scott filed an opposition.
    The U.S. District Court granted the Trustee’s motion on March 18, 2016, affirmed the April
    7 Conversion Order, and affirmed the November 6 Denial. In its memorandum opinion,
    the U.S. District Court found that Ms. Smith-Scott lacked standing to challenge the sale of
    10 Stanley Drive, and that “there [] remains substantial evidence supporting the issuance
    of the [April 7] Conversion Order and [the Bankruptcy Court’s] decision to uphold it.”
    (Alteration in original). On March 22, 2016, Ms. Smith-Scott filed an appeal to the U.S.
    Court of Appeals for the Fourth Circuit. The appellate court affirmed the U.S. District
    Court’s ruling in part and dismissed the appeal in part on August 8, 2016.
    On November 22, 2015, Ms. Smith-Scott filed a Motion to Remove Chapter 7
    Trustee for Cause. Ms. Smith-Scott alleged that the Trustee neglected his duties by
    16
    declining to investigate Ms. Smith-Scott’s claims against U.S. Bank and that the Trustee
    “purposely and knowingly conceal[ed] fraud” on the part of U.S. Bank. On November 25,
    2015, before the Trustee could respond, the Bankruptcy Court denied the motion
    (“November 25 Order”) stating, “the motion has no merit whatsoever. No hearing is
    required.” That same day, Ms. Smith-Scott filed an appeal of the Bankruptcy Court’s
    November 23 Order and November 25 Order. See Smith-Scott v. Liebmann, Case No. 1:15-
    cv-03637-RDB. The Trustee filed a Motion to Dismiss on February 3, 2016. Ms. Smith-
    Scott did not file an opposition.
    The U.S. District Court entered an order on March 18, 2016 dismissing the appeal
    and affirming the November 25 Order. In its memorandum opinion, the U.S. District Court
    determined that the November 25 Order was not a final appealable order; therefore, it was
    not properly before the U.S. District Court and required dismissal. The U.S. District Court
    further concluded that Ms. Smith-Scott’s appeal of the Bankruptcy Court’s November 6
    Order divested the Bankruptcy Court of jurisdiction to adjudicate her November 17 Motion
    to Reconsider. Ultimately, the U.S. District Court held that, “[w]ithout jurisdiction over
    the issue, [the Bankruptcy Court] properly struck [Ms. Smith-Scott’s] Motion to
    Reconsider.” (First and second alterations in original).
    The Trustee filed a Motion for Approval of Settlement and Compromise with
    Howard Bank on November 25, 2015. Ms. Smith-Scott did not file an opposition. The
    Bankruptcy Court granted the Trustee’s motion on January 4, 2016 (“January 4 Order”).
    Ms. Smith-Scott filed a Motion to Alter or Amend the January 4 Order on April 25, 2016.
    The Trustee filed an opposition. On September 26, 2016, the Bankruptcy Court denied
    17
    Ms. Smith-Scott’s motion, explaining that Ms. Smith-Scott failed to meet “the initial
    threshold for consideration [of the motion] pursuant to [Federal Rule of Civil Procedure]
    Rule 60(b).” (Alteration in original).
    On December 21, 2015, the Bankruptcy Court found Ms. Smith-Scott in civil
    contempt for violating its October 29 Order, which prohibited Ms. Smith-Scott from using
    cash collateral. In response, Ms. Smith-Scott filed a Motion to Recuse Judge Schneider on
    January 5, 2016, contending that Judge Schneider was partial and biased against her. The
    Trustee and United States Trustee—who had not participated in the case until this point—
    filed oppositions. Ms. Smith-Scott filed on May 16, 2016 a supplement to her Motion to
    Recuse.
    The Bankruptcy Court issued an order on March 22, 2016 requiring Ms. Smith-Scott
    and Strategic Law Group to vacate the Laurel Properties on or before April 1, 2016 (“March
    22 Order”). Ms. Smith Scott defied the March 22 Order and refused to vacate 367 Main
    Street. On April 12, 2016, Mr. Shively went to the Laurel Properties with a locksmith to
    change the locks. There, Mr. Shively encountered two Strategic Law Group employees;
    he informed them that they needed to vacate the property immediately. One employee
    called Ms. Smith-Scott, who instructed the employees to stay in the office despite Mr.
    Shively’s instructions. Mr. Shively then told the employees that they had three days to
    vacate the property. Later that month, without notice or authorization from the Trustee,
    Ms. Smith-Scott changed the locks to her law office.
    On April 13, 2016, Ms. Smith-Scott, on behalf of Strategic Law Group, filed an
    “Emergency Injunctive Relief as to and [sic] Motion to Alter and/or Amend Order dated
    18
    March 24, 2016.” Ms. Smith-Scott argued that the court did not have jurisdiction over
    Strategic Law Group and could not force it to vacate 367 Main Street. The Trustee
    countered that the ownership of Strategic Law Group is an asset of the bankruptcy estate
    and the law firm had not paid rent in over a year to the detriment of the estate and the
    secured party.
    On April 19, 2016, as a result of Ms. Smith-Scott’s failure to vacate 367 Main Street
    in violation of the March 22 Order, the Trustee filed a Motion for Civil Contempt and
    Sanctions. Ms. Smith-Scott filed an opposition on May 5, 2016. Ms. Smith-Scott accused
    Mr. Shively of engaging in criminal conduct in an effort to secure possession of 367 Main
    Street. On April 25, 2016, Ms. Smith-Scott filed a second Motion to Remove Chapter 7
    Trustee. Both the Trustee and the U.S. Trustee filed oppositions.
    The Bankruptcy Court held a hearing on May 16, 2016 where it found Ms. Smith-
    Scott in civil contempt of its March 22 Order and warned Ms. Smith-Scott that continued
    contempt may result in her incarceration (the “May 16 Contempt Order”). The Bankruptcy
    Court ordered that Ms. Smith-Scott pay the Trustee, within ten days, the following: $612
    in locksmith costs and $100 per day from April 1, 2016 until she vacated 367 Main Street.
    Ms. Smith-Scott did not pay the sanctions. Further, despite the contempt finding, Ms.
    Smith-Scott refused to vacate 367 Main Street. On May 19, 2016, the Trustee filed a Notice
    of Non-Compliance alerting the Bankruptcy Court of Ms. Smith-Scott’s continued refusal
    to comply with the March 22 Order.
    Ms. Smith-Scott noted an appeal of the May 16 Contempt Order to the U.S. District
    Court on May 20, 2016. See Smith-Scott v. Howard Bank, et al., 1:16-cv-01572-RDB. In
    19
    her brief, Ms. Smith-Scott accused Mr. Shively of committing perjury during the May 16
    hearing, alleged the Bankruptcy Court was violating her Eighth Amendment right against
    cruel and unusual punishment by threatening incarceration, alleged a number of
    constitutional violations, and argued that “the Trial Court abused its discretion by failing
    to rule on [Ms. Smith-Scott’s] Motion to Recuse while allowing perjury and mortgage
    fraud to take place which would lead an objective observer to question the judge’s
    impartiality.”
    On September 20, 2016, the U.S. District Court affirmed the May 16 Contempt
    Order and dismissed Ms. Smith-Scott’s appeal. The U.S. District Court’s opinion rejected
    all of Ms. Smith-Scott’s arguments and held that Ms. Smith-Scott, “cites no facts which
    would support her [perjury] contentions but appears to rely upon the sheer audacity of her
    allegations” and that her allegations are “contradicted by signed submissions to the Court
    by counsel for [the Trustee.]” Concerning the Eighth Amendment challenge, the U.S.
    District Court held “[t]o be clear: [Ms. Smith-Scott] has not been incarcerated in
    conjunction with this case, and her Brief does not allege that she was . . . . [Ms. Smith-
    Scott’s] claim that her Eighth Amendment rights have been violated is premature.”
    (Ellipsis in original). On the judicial recusal challenge, the U.S. District Court held that
    Ms. Smith-Scott “cites no action or conflict which would warrant judicial
    disqualification—indeed, she alleges no facts involving Judge Schneider at all—but, again,
    relies only upon the audacity of her allegations.”
    As of June 8, 2016, Ms. Smith-Scott still refused to vacate 367 Main Street, causing
    the Trustee to file a Second Notice of Non-Compliance with Contempt Order. On June 20,
    20
    2016, the U.S. Trustee filed an Adversary Complaint against Ms. Smith-Scott. The U.S.
    Trustee requested an order denying discharge of Ms. Smith-Scott’s debts on the grounds
    that she (1) refused to comply with the court’s September 24 Order; (2) transferred and
    concealed estate property, i.e., the Patapsco Bank rents; (3) refused to comply with the
    court’s September 29 Order; (4) refused to comply with the court’s March 22 Order, and
    (5) intended to delay the Trustee’s administration of the estate by filing the Patapsco Bank
    Action.
    The Trustee filed a Motion to Sell 511 Main Street free and clear of liens and
    encumbrances on June 17, 2016. Ms. Smith-Scott filed an opposition. On July 22, 2016,
    the Bankruptcy Court granted the Trustee’s motion. By June 27, 2016, Ms. Smith-Scott
    still refused to vacate 367 Main Street, causing the Trustee to file a Third Notice of Non-
    Compliance with Turnover Order and with Contempt Order.
    On July 8, 2016, Ms. Smith-Scott filed a complaint in the U.S. District Court against
    the Trustee, Mr. Shively, and their law firm, Liebmann and Shively, P.A. (collectively,
    “Defendants”). The case was ultimately transferred to the Bankruptcy Court. In her
    complaint, Ms. Smith-Scott alleged that during the May 16 contempt hearing, Mr. Shively
    made four “negligent and willful misrepresentations” to the Bankruptcy Court intending to
    obtain a favorable ruling. She sought relief in the form of punitive damages in the amount
    of “$10,000 for each statement and from each Defendant.” Additionally, Ms. Smith-Scott
    falsely alleged that the Trustee engaged in unlawful entry and trespass when he changed
    the locks to her law office on April 12, 2016. Ms. Smith-Scott sought further damages in
    the amount of $215 to “re-key the lock” to her law office and punitive damages in the
    21
    amount of “$10,000 from each Defendant.” Ms. Smith-Scott’s complaint included several
    other unsubstantiated charges against the Trustee, Mr. Shively, and their law firm. The
    Defendants filed a Motion to Dismiss on July 27, 2016. Ms. Smith-Scott failed to respond;
    therefore, the U.S. District Court dismissed the complaint with prejudice on September 15,
    2016.
    Also on July 8, 2016, Ms. Smith-Scott filed a Motion to Withdraw Bankruptcy Case
    to the U.S. District Court requesting the U.S. District Court to take complete jurisdiction
    over her bankruptcy case. Ms. Smith-Scott claimed that she had “proven that the Chapter
    7 Trustee has perjured himself in the United States Bankruptcy Court” and has “breached
    [his] fiduciary duty to the unsecured creditors.” (Alteration in original). Ms. Smith-Scott
    made several arguments that her constitutional rights had been violated. On July 22, 2016,
    the Trustee filed an opposition. On September 29, 2017, the U.S. District Court denied the
    motion, noting that Ms. Smith-Scott moved to withdraw her case “a full twenty-one months
    after she voluntarily commenced the case in the bankruptcy court . . . where there were
    over 400 docket entries in the case, including three unsuccessful appeals to the District
    Court.” (Ellipsis in original). The U.S. District Court held that Ms. Smith-Scott’s motion
    “could be denied on timeliness grounds alone,” that her complaint was “devoid of claims
    premised on other federal laws,” and that the motion “appears to be an attempt by [Ms.
    Smith-Scott] to find a more favorable forum for her claims.”
    As of July 19, 2016, Ms. Smith-Scott still refused to vacate 367 Main Street, causing
    the Trustee to file a Fourth Notice of Non-Compliance with Turnover Order and with
    Contempt Order. On July 22, 2016, the Bankruptcy Court entered an order on its own
    22
    accord (“July 22 Order”) directing the U.S. Marshal to assist the Trustee in securing the
    property. The Bankruptcy Court’s order found:
    [Ms.] Smith-Scott, the debtor and a member of the bar of this Court, has
    failed and refused to comply with the lawful orders of this Court. It is
    apparent from the Trustee’s motion, notices of non-compliance and the
    record that the debtor is willfully disregarding court orders and refusing to
    allow the Trustee to undertake his statutory function to administer the assets
    of the estate.
    Ms. Smith-Scott, that same day, noted an appeal of the July 22 Order to the U.S.
    District Court directing the U.S. Marshal to assist the Trustee and the order approving the
    sale of 511 Main Street. See Smith-Scott v. Liebmann, Case No. 1:16-cv-02658-GLR. Ms.
    Smith-Scott failed to file an appellate brief; therefore, the U.S. District Court dismissed the
    appeal on December 27, 2016.
    On August 11, 2016, the Bankruptcy Court entered an order denying Ms. Smith-
    Scott’s Motion to Recuse Judge (“August 11 Order”) and held, “the debtor’s allegations of
    bias are nothing more than ‘unsupported, irrational, or highly tenuous speculation’” and
    that “her dissatisfaction with the results obtained in the instant case does not entitle her to
    a change of judge.” The Bankruptcy Court entered another order on September 1, 2016,
    denying Ms. Smith-Scott’s second Motion to Remove Trustee (“September 1 Order”) and
    remarked, “the debtor has opposed every action by the Chapter 7 Trustee to administer this
    case. . . [t]he instant motion to remove the Trustee is without merit.” (Ellipsis and
    alterations in original). On September 6, 2016, Ms. Smith-Scott noted an appeal to the
    U.S. District Court of the August 11 Order and September 1 Order. Ms. Smith-Scott failed
    23
    to file the requisite appellate pleadings. On August 15, 2017, on the Trustee’s motion, the
    U.S. District Court dismissed the appeal.
    After the issuance of these orders, Mr. Shively, with the assistance of three Deputy
    U.S. Marshals, went to 367 Main Street to secure possession. The Strategic Law Group
    employees Mr. Shively encountered on April 12 were present at the office. After making
    a phone call, the employees refused to vacate the premises. The U.S. Marshals advised the
    employees that they would be handcuffed; ultimately, the employees vacated the property.
    U.S. Marshals and the property manager packed the contents of Ms. Smith-Scott’s law
    office and moved the packed boxes to a parking lot behind the building. Shortly thereafter,
    Ms. Smith-Scott arrived with a moving truck. Mr. Shively observed Ms. Smith-Scott load
    all the items from the parking lot into the moving truck and drive away.
    On January 23, 2017, the Bankruptcy Court entered summary judgment in favor of
    the U.S. Trustee in the Adversary Proceeding and found that “the Debtor in this case, did
    willfully disobey lawful Orders of this Court.” The Bankruptcy Court further entered a
    judgment denying Ms. Smith-Scott’s discharge (“Denial of Discharge Order”). On January
    30, 2017, Ms. Smith-Scott again appealed the Denial of Discharge Order to the U.S.
    District Court. See Smith-Scott v. U.S. Trustee, Case No. 17-cv-00267-ELH. The U.S.
    District Court affirmed the Denial of Discharge Order on January 25, 2018. Ms. Smith-
    Scott filed an appeal to the U.S. Court of Appeals for the Fourth Circuit.
    The Trustee filed a Motion of Sale of 367 Main Street on April 11, 2017 and an
    amendment thereto on April 26, 2017. Ms. Smith-Scott filed an opposition. On June 11,
    2017 the Bankruptcy Court approved the Trustee’s sale of 367 Main Street (“June 11
    24
    Order”). On June 27, 2017, Ms. Smith-Scott filed an untimely appeal to the U.S. District
    Court of the June 11 Order. On August 22, 2017, on the Trustee’s motion, the U.S. District
    Court dismissed the appeal due its untimeliness and Ms. Smith-Scott’s failure to file the
    required appellate pleadings.
    The U.S. Trustee approved the Trustee’s final accounting and final notice was sent
    to all parties on August 31, 2017.
    Bar Counsel Investigation I
    Bar Counsel wrote to Ms. Smith-Scott on September 23, 2016 and requested an
    explanation by October 14, 2016 for her failure to comply with the Bankruptcy Court’s
    March 22 Order. Ms. Smith-Scott failed to respond to Bar Counsel in any manner. On
    October 18, 2016, Bar Counsel again wrote to Ms. Smith-Scott and requested a response
    to its September 23 letter within ten days. Ms. Smith-Scott informed Bar Counsel on
    November 4, 2016, by telephone, that she would hand-deliver a response on November 7,
    2016. Ms. Smith-Scott failed to do so.
    Bar Counsel notified Ms. Smith-Scott on December 6, 2016 that the matter had been
    docketed for further investigation and requested a response to the September 23 and
    October 18 letters by December 21, 2016. Ms. Smith-Scott submitted a response to Bar
    Counsel on January 17, 2017, wherein she knowingly and intentionally misrepresented the
    following: “The Chapter 7 Trustee began to sale [sic] property by omitting facts and
    misrepresenting other facts, which caused the Bankruptcy Judge to rule in [the Chapter 7
    Trustee’s] favor which included an order of contempt and being threatened with
    25
    incarceration.” Ms. Smith-Scott provided no other explanation for the Bankruptcy Court’s
    contempt finding or her refusal to comply with the March 22 Order.
    Representation of Crystal Combs
    Ms. Crystal Combs retained Ms. Smith-Scott and Strategic Law Group in October
    2015. Ms. Combs sought to remove her ex-husband’s name from the deed to her home
    (“2603 Vicarage Court”). At that time, Bank of America held the mortgage to the home,
    which was in default. However, Bank of America offered Ms. Combs a loan modification
    on the condition that Ms. Combs’ ex-husband—since his name remained on the deed—
    either become a party to the modification or his name be removed from the deed.
    Ms. Combs agreed to pay Ms. Smith-Scott on an hourly basis, at the rate of $225
    per hour.      On October 14, 2015, Ms. Combs paid Ms. Smith-Scott $2,500 for the
    representation. Of that, $1,000 was for legal services Ms. Smith-Scott had already
    provided. The remaining $1,500 constituted a retainer against which Ms. Smith-Scott
    would bill future legal services. Ms. Combs paid Ms. Smith-Scott by credit card; Ms.
    Smith-Scott entered the credit card number in Square and charged the card.12 Ms. Smith-
    Scott failed to deposit and maintain the funds in an attorney trust account until earned for
    fees or used for expenses. Ms. Smith-Scott failed to obtain Ms. Combs’ informed consent
    in writing to deposit the funds in an account other than an attorney trust account.
    On May 19, 2016, at Ms. Smith-Scott’s request, Ms. Combs’ paid an additional
    $1,850 towards the representation by credit card. Therefore, by May 18, 2016, Ms. Combs
    12
    “Square” is a credit card processing service.
    26
    had paid Ms. Smith-Scott a total of $4,350. However, at no time during the representation
    of Ms. Combs did Ms. Smith-Scott provide an invoice reflecting how such fees were
    incurred. Ms. Smith-Scott successfully removed Ms. Combs’ ex-husband from the 2603
    Vicarage Court deed and Ms. Combs successfully completed her Bank of America loan
    modification.
    At the time Ms. Combs retained Ms. Smith-Scott, Ms. Combs also owned an
    investment property (“9904 Doubletree Lane”). Ms. Combs was defending a foreclosure
    action against this property in the Circuit Court for Prince George’s County. See Brown,
    et al. v. Combs, Case No. CAE10-20522. On August 9, 2016, the circuit court entered an
    order permitting the secured creditor to proceed with the foreclosure (“Foreclosure
    Order”). On August 12, 2016, Ms. Combs retained Ms. Smith-Scott to represent her in the
    foreclosure action. That same day, Ms. Smith-Scott entered her appearance and filed an
    Emergency Motion to Reconsider the Foreclosure Order. The secured creditor scheduled
    a foreclosure sale for September 13, 2016.
    On August 26, 2016, prior to the circuit court’s adjudication of the Emergency
    Motion to Reconsider, Ms. Smith-Scott appealed the Foreclosure Order to the Court of
    Special Appeals.    Ms. Smith-Scott explained to Ms. Combs that an appeal of the
    Foreclosure Order would delay the foreclosure. With the Notice of Appeal, Ms. Smith-
    Scott filed in the circuit court a Motion to Stay the proceeding pending appeal. On
    September 7, 2016, Ms. Smith-Scott filed an unsigned Civil Appeal Information Report in
    the Court of Special Appeals. On September 21, 2016, the Clerk of the Court of Special
    Appeals requested Ms. Smith-Scott provide a signed copy of the report. Ms. Smith-Scott
    27
    failed to respond and otherwise failed to pursue Ms. Combs’ appeal in any manner. The
    Court of Special Appeals dismissed the appeal on November 15, 2016.
    Ms. Combs agreed to pay Ms. Smith-Scott on an hourly basis for her representation
    in the circuit court and Court of Special Appeals. On August 15, 2016, Ms. Combs paid
    Ms. Smith-Scott $1,000 by credit card. Ms. Combs paid another $500 by credit card on
    August 25, 2016. Ms. Combs provided Ms. Smith-Scott with the credit card number either
    over the phone or in person. Ms. Smith-Scott and Ms. Combs did not execute a written
    retainer agreement for the representation. At no point throughout the representation or at
    its conclusion did Ms. Smith-Scott provide Ms. Combs with an invoice reflecting the legal
    fees that Ms. Combs incurred.
    In early September 2016, with the September 13, 2016 foreclosure sale looming,
    Ms. Combs elected to file for bankruptcy. On September 12, 2016, Ms. Combs retained
    Ms. Smith-Scott to represent her in the bankruptcy proceedings and agreed to pay a flat fee
    of $4,200 for the representation. That same day, Ms. Combs met with Ms. Smith-Scott
    and made an initial payment of $1,500 by credit card. Ms. Smith-Scott advised Ms. Combs
    that once Ms. Combs paid the bankruptcy filing fee, which she agreed to pay in four
    monthly installments of $75 dollars, Ms. Combs could pay the remainder of Ms. Smith-
    Scott’s legal fee. Ms. Combs paid the $300 bankruptcy filing fee. On September 12, 2016,
    Ms. Smith-Scott filed a Voluntary Chapter 13 Petition in the Bankruptcy Court on behalf
    of Ms. Combs. See In re: Crystal A. Combs, Case No. 16-22230. That same day, Ms.
    Smith-Scott filed a Disclosure of Compensation of Attorney for Debtor, which disclosed
    the fee arrangement Ms. Smith-Scott reached with Ms. Combs.
    28
    On October 7, 2016, the secured creditor for 9904 Doubletree Lane moved for relief
    from the automatic stay. On October 17, 2016, Ms. Smith-Scott filed an opposition to the
    motion and the Bankruptcy Court scheduled a hearing for November 3, 2016. Prior to the
    hearing date, Ms. Smith-Scott misinformed Ms. Combs that the hearing had been
    rescheduled and that she need not appear on November 3. However, the hearing had not
    been rescheduled. The Bankruptcy Court held the November 3 hearing and neither Ms.
    Smith-Scott nor Ms. Combs appeared.
    The Bankruptcy Court granted the secured creditor’s motion to lift the automatic
    stay on November 10, 2016. The Bankruptcy Court entered the order on November 14,
    2016, permitting the secured creditor to proceed with foreclosure proceedings. Ms. Combs
    received a copy of the Bankruptcy Court’s order and immediately requested Ms. Smith-
    Scott file a Motion for Reconsideration. Ms. Smith-Scott agreed to file the motion. Before
    December 12, 2016, Ms. Smith-Scott represented to Ms. Combs that she had filed the
    Motion for Reconsideration when she had not. On December 12, 2016, believing Ms.
    Smith-Scott filed the motion, Ms. Combs emailed Ms. Smith-Scott and inquired whether
    the court had issued a ruling. On December 28, 2016—six weeks after the Bankruptcy
    Court lifted the automatic stay—Ms. Smith-Scott filed an untimely Emergency Motion for
    Reconsideration. Ms. Smith-Scott filed an Amended Emergency Motion on January 4,
    2017.
    On January 9, 2017, the Bankruptcy Court denied Ms. Smith-Scott’s Amended
    Emergency Motion (“January 9 Order”). Respondent then filed an appeal of the January 9
    Order to the U.S. District Court.     Yet, before Ms. Smith-Scott could complete any
    29
    substantive work, Ms. Combs elected to dismiss the appeal. On January 17, 2017, 9904
    Doubletree Lane sold at a foreclosure sale. On February 1, 2017, the secured creditor filed
    a Report of Sale in the circuit court foreclosure action. On February 2, 2017, Ms. Smith-
    Scott filed Exceptions to the Foreclosure Sale.
    Ms. Combs met with Ms. Smith-Scott at her law office on February 2, 2017. At
    Ms. Smith-Scott’s request, Ms. Combs paid $2,500 toward the $4,200 flat fee for the
    bankruptcy representation by credit card. Therefore, by February 2, Ms. Combs had paid
    $4,000 of the agreed upon $4,200 flat fee. Bankruptcy Rule 2016(b) obligated Ms. Smith-
    Scott to inform the Bankruptcy Court of her receipt of additional legal fees, yet she failed
    to do so. At the February 2 meeting, Ms. Smith-Scott presented Ms. Combs with an invoice
    for services purportedly rendered.      Ms. Combs reviewed the invoice and noticed
    inaccuracies. Ms. Combs requested Ms. Smith-Scott send a corrected invoice via email.
    Ms. Smith-Scott failed to do so.
    In February 2017, Ms. Combs and Ms. Smith-Scott began to disagree about the most
    effective legal strategy to reclaim 9904 Doubletree Lane. Ms. Combs acquired sufficient
    funds to reclaim the property and asked Ms. Smith-Scott to request permission from the
    circuit court to deposit the funds in the court’s escrow account. Ms. Combs expressed a
    desire to make the request promptly—i.e., before the circuit court ratified the foreclosure
    sale. In an email on February 18, 2017, Ms. Combs memorialized her request and
    suggested that Ms. Smith-Scott withdraw her appearance in the foreclosure action if she
    declined to take the requested action. That same day, Ms. Smith-Scott notified Ms. Combs
    30
    by email that she would be withdrawing her appearance in both the foreclosure and
    bankruptcy actions.
    On February 21, 2017, unsure whether Ms. Smith-Scott continued to represent her,
    Ms. Combs emailed Ms. Smith-Scott and alerted her to filing deadlines in the pending
    bankruptcy appeal and a scheduled hearing in Bankruptcy Court. Ms. Smith-Scott agreed
    to attend the hearing and stated to Ms. Combs, “I will need to be paid and I am withdrawing
    from both cases.” Ms. Combs did not know how much she owed Ms. Smith-Scott because
    she never received a revised invoice. Ms. Combs sent Ms. Smith-Scott a second email on
    February 21 and requested that she dismiss the bankruptcy case and withdraw her
    appearance in the foreclosure action. On February 22, 2017, Ms. Smith-Scott filed a
    Motion to Dismiss Voluntary Chapter 13 Case in the bankruptcy action. The next day the
    Bankruptcy Court dismissed and closed Ms. Combs’ bankruptcy action. On February 23,
    2017, Ms. Smith-Scott filed a Line striking her appearance in Ms. Combs’ foreclosure
    action.
    On February 22, 2017, Ms. Smith-Scott emailed Ms. Combs two invoices. The
    invoices showed that Ms. Combs owed Ms. Smith-Scott a total of $4,986.13. Ms. Smith-
    Scott’s email further informed Ms. Combs that she had an outstanding balance of $1,686.13
    and an additional $3,300 in legal fees had accrued. The first invoice, labeled “Invoice
    #23,” was dated February 1, 2017 and contained twenty-six entries. Most of the entries
    pertained to Ms. Smith-Scott’s work on the bankruptcy action, for which Ms. Smith-Scott
    had already been paid $4,000 of the $4,200 total fee. Invoice #23 incorrectly reflected that
    on February 1, 2017, Ms. Combs paid (1) $216.25 toward the balance; and (2) $2,283.76
    31
    toward another invoice, Invoice #22. Ms. Smith-Scott acknowledged to the hearing judge
    below that Invoice #23 was entirely inaccurate. Likewise, Ms. Combs never owed Ms.
    Smith-Scott the $1,686.13 balance.
    The second invoice attached to Ms. Smith-Scott’s email, labeled “Invoice #31,” was
    dated February 22, 2017 and contained entries related to the bankruptcy appeal in the U.S.
    District Court. Despite agreeing to represent Ms. Combs on appeal for a flat fee, Invoice
    #31 contained hourly billing entries for work purportedly performed on the appeal.
    However, as noted supra, Ms. Combs elected to dismiss the appeal before Ms. Smith-Scott
    undertook any substantive work. Prior to sending Invoice #31, Ms. Smith-Scott never
    informed Ms. Combs that she would charge on an hourly basis if Ms. Combs chose not to
    pursue the appeal. The billing entries in Invoice #31 were not accurate and Ms. Combs did
    not owe the $3,300 balance to Ms. Smith-Scott.
    Ms. Combs reviewed these invoices and emailed Ms. Smith-Scott on February 23,
    2017 at 6:13 a.m., to express her concern that they contained inaccuracies and failed to
    account for previous payments. At 7:55 a.m., Ms. Smith-Scott, without having addressed
    any of Ms. Combs’ concerns, charged Ms. Combs’ credit card through Square in the
    amount of $4,986.13. Twenty minutes later, Ms. Smith-Scott responded to Ms. Combs’
    email. Ms. Smith-Scott made several threatening statements to Ms. Combs and threatened
    to disclose confidential information about Ms. Combs to adverse parties. Ms. Smith-
    Scott’s email concluded by stating, “But, don’t call me or prevent my payment in full. We
    all have a day of reckoning!”
    32
    The hearing judge acknowledged that the issue of whether Ms. Combs authorized
    Ms. Smith-Scott to charge her credit card presents two separate, but related questions.
    First, did Ms. Combs give Ms. Smith-Scott her credit card information on February 23,
    2017? Second, did Ms. Combs authorize payment in the amount of $4,986.13 on February
    23, 2017? On the first question, the hearing judge found for Ms. Smith-Scott, i.e., that
    there lacked clear and convincing evidence to show that Ms. Smith-Scott converted Ms.
    Combs’ credit card number. On the second question, the hearing judge found that clear
    and convincing evidence supported Bar Counsel’s account that Ms. Combs did not
    authorize payment in the amount of $4,986.13.
    On February 27, 2017, Ms. Combs disputed the charge with her bank, Wells Fargo.
    That same day, Wells Fargo returned the full amount to Ms. Combs’ account and notified
    Ms. Smith-Scott of the dispute. Wells Fargo conducted an investigation into the disputed
    charge. As part of the investigation, Ms. Smith-Scott submitted a written explanation to
    the bank (“Wells Fargo Letter”) in which she stated that Ms. Combs gave verbal
    authorization over the phone to make the charge. With the Wells Fargo Letter, Ms. Smith-
    Scott attached Invoice #23 and Invoice #31 for support, despite knowing the inaccuracies
    in each invoice. Neither invoice reflected the $4,000 Ms. Combs had already paid toward
    the bankruptcy case. Moreover, the hearing judge credited Ms. Combs’ testimony that she
    spoke to Ms. Smith-Scott by telephone on February 28, 2017, and expressly informed her
    that she did not authorize a charge in the amount of $4,986.13. After the call, Ms. Combs
    emailed Ms. Smith-Scott and requested an invoice “on any unpaid balance as of” February
    28, 2017. Ms. Combs stated, “[i]t is still my intent and desire to come to an agreement and
    33
    conclusion on this matter.” (Alteration in original). On March 1, 2017, Ms. Smith-Scott
    emailed Ms. Combs and threatened to put her into an involuntary Chapter 7 bankruptcy
    proceeding so that she could get paid as a creditor. Ms. Smith-Scott failed to provide Ms.
    Combs with a revised invoice in response to Ms. Combs’ earlier requests.
    On April 12, 2017, Ms. Combs paid Ms. Smith-Scott the remaining $200 installment
    toward the $4,200 bankruptcy fee by money order. Ms. Combs testified that she made the
    final installment payment because she wanted to make a good faith attempt to fulfill her
    end of the contract with Ms. Smith-Scott to pay $4,200 for the bankruptcy representation.
    At the time Ms. Combs made the $200 payment, Wells Fargo had returned the $4,986.13
    to Ms. Combs’ account based on the February 27 dispute. However, after the investigation,
    Wells Fargo ultimately resolved the dispute in Ms. Smith-Scott’s favor. Consequently,
    Wells Fargo removed $4,986.13 from Ms. Combs’ account on May 18, 2017. On April
    16, 2017, Ms. Smith-Scott sent Ms. Combs a letter acknowledging the $200 payment. In
    the letter, Ms. Smith-Scott advised that, while Ms. Combs did not owe any legal fees, she
    intended to keep the $200. In part, the letter read:
    However, due to your attempt at disputing your payment and the hardship
    that I had to endure, the Two Hundred Dollars will be used to cover the
    expense of protecting myself from your manipulative behavior.
    Ms. Smith-Scott never returned the $200 to Ms. Combs.
    Ms. Smith-Scott testified that, despite the inaccuracies in Invoice #23 and Invoice
    #31, Ms. Combs still owed at least $4,986.13 in unpaid legal fees, and that she
    communicated that balance to Ms. Combs. The hearing judge did not credit this testimony.
    In rejecting Ms. Smith-Scott’s testimony, the hearing judge noted that (1) Ms. Smith-Scott
    34
    did not present any documentary evidence to support her contention that Ms. Combs owed
    $4,986.13; (2) much of Ms. Smith-Scott’s testimony regarding her billing of Ms. Combs
    was contradicted by other testimony, the documentary record, or her statements to Bar
    Counsel during its investigation; and (3) Ms. Smith-Scott admitted at the hearing that, were
    she to do it all over again, she would have handled the billing of Ms. Combs’ account
    differently. Specifically, the hearing judge discussed this example:
    [Ms. Smith-Scott] testified at the hearing that Ms. Combs gave her explicit
    permission to charge her credit card in the amount of $4,986.13 and that Ms.
    Combs understood that the payment was “conditional.” But there is no
    contemporaneous evidence indicating that [Ms. Smith-Scott] advised Ms.
    Combs that the $4,986.13 payment was conditional and she never advised
    Wells Fargo that the disputed payment was “conditional.” Moreover, when
    given an opportunity to explain herself to Bar Counsel during its
    investigation, [Ms. Smith-Scott] did not make such a claim.
    Bar Counsel Investigation II
    Ms. Combs filed a complaint with the Commission against Ms. Smith-Scott on May
    26, 2017. The focus of Ms. Combs’ complaint centered on Ms. Smith-Scott’s unauthorized
    charge of Ms. Combs’ credit card. Ms. Smith-Scott responded to the complaint on July 5,
    2017. Ms. Smith-Scott attached the Wells Fargo Letter to her response, which included
    the false representation that Ms. Combs authorized her to charge the credit card in the
    amount of $4,986.13. The Wells Fargo Letter did not indicate that the charge was
    conditional. Additionally, Ms. Smith-Scott attached Invoice #23 and Invoice #31, which
    she knew to be inaccurate. Ms. Smith-Scott’s response to Bar Counsel likewise omitted
    35
    any representation that Ms. Combs authorized her to charge the credit card in the amount
    of $4,986.13 or that the charge was “conditional.”
    Ms. Smith-Scott sought to intentionally mislead Bar Counsel into believing the
    charge was authorized by submitting the Wells Fargo Letter. On October 19, 2017, Ms.
    Smith-Scott submitted a second response to Bar Counsel wherein she intentionally gave
    Bar Counsel the false impression that the $4,986.13 amount was accurate and owed, despite
    her knowledge that it was not an accurate figure reflecting legal fees that Ms. Combs owed.
    Again, Ms. Smith-Scott did not state in the second response that the $4,986.13 charge was
    somehow “conditional.”
    Representation of Angela Plater
    In October 2014, foreclosure proceedings were instituted against Ms. Angela Plater
    in the Circuit Court for Prince George’s County. See WBGLMC v. Angela Plater, Case
    No. CAEF14-27671. The foreclosure action related to Ms. Plater’s home. As a result, Ms.
    Plater retained Ms. Smith-Scott to assist in saving the home from foreclosure. Ms. Plater
    and Ms. Smith-Scott did not execute a written retainer agreement.
    In early 2015, Ms. Smith-Scott represented Ms. Plater at a foreclosure mediation.
    Ms. Smith-Scott failed to advise Ms. Plater of the basis or rate of her legal fee prior to the
    start of the mediation. At the conclusion of the mediation, Ms. Smith-Scott requested
    payment from Ms. Plater, which she promptly made. At no point during the representation
    in the foreclosure action did Ms. Smith-Scott advise Ms. Plater of her hourly rate. The
    mediation did not result in an agreement.
    36
    On March 24, 2015, the circuit court entered an order permitting the foreclosure of
    Ms. Plater’s home. The creditor subsequently scheduled the foreclosure sale for October
    20, 2015. Ms. Plater received notice of the sale and contacted Ms. Smith-Scott to inform
    her that October 20 was her birthday. Ms. Plater asked that Ms. Smith-Scott assist in
    postponing the foreclosure so that it would not occur on Ms. Plater’s birthday. To achieve
    a postponement, Ms. Smith-Scott suggested that Ms. Plater file a bankruptcy petition. Ms.
    Plater agreed to file for bankruptcy solely for the purpose of delaying the foreclosure sale,
    but advised Ms. Smith-Scott that she had no intention of pursuing the bankruptcy through
    to a liquidation or reorganization of her debts. Ms. Plater further agreed to pay Ms. Smith-
    Scott a flat fee of $1,500 to file the bankruptcy petition.
    Ms. Plater met Ms. Smith-Scott at her law office to prepare the bankruptcy petition
    on October 19, 2015. Aware that Ms. Plater did not actually intend to pursue bankruptcy,
    Ms. Smith-Scott advised that she could file a “skeleton form.” By “skeleton form,” Ms.
    Smith-Scott meant that she could file the bare minimum bankruptcy petition and
    intentionally omit other required documentation. Ms. Smith-Scott advised Ms. Plater that
    without the required documentation, the Bankruptcy Court would dismiss the petition
    within two to three weeks. With Ms. Plater in the office, Ms. Smith-Scott prepared a
    Disclosure of Compensation of Attorney for Debtor form, 13 in which Ms. Smith-Scott
    13
    The Disclosure of Compensation of Attorney for Debtor is filed contemporaneously with
    a bankruptcy petition. In completing the form, an attorney certifies the “compensation
    paid . . . within one year before the filing of the petition in bankruptcy, or agreed to be
    paid . . . , for services rendered or to be rendered on behalf of the debtor.” See
    Administrative Office of the U.S. Courts, Disclosure of Compensation of Attorney for
    37
    represented that Ms. Plater agreed to pay a flat fee of $4,200 for the representation. Ms.
    Plater questioned Ms. Smith-Scott about the $4,200 figure because it did not comport with
    her understanding of the agreed upon fee arrangement. Ms. Smith-Scott responded by
    misrepresenting to Ms. Plater that the form must be submitted to the Bankruptcy Court in
    that format. On October 19, 2015, Ms. Plater paid Ms. Smith-Scott $1,500 to file the
    petition.
    That same day, Ms. Smith-Scott filed Ms. Plater’s Chapter 13 bankruptcy petition.
    See In re: Angela M. Plater, Case No. 15-24508-TJC. The bankruptcy petition was without
    substantial justification because Ms. Smith-Scott filed it solely for the purpose of
    preventing the foreclosure sale from occurring. Ms. Smith-Scott had no intention of
    completing the required filings to ensure that the case would move forward. Moreover,
    Ms. Smith-Scott filed the Disclosure of Compensation of Attorney for Debtor with a
    knowingly false statement that Ms. Plater agreed to pay a flat fee of $4,200.
    On October 20, 2015, the Bankruptcy Court notified Ms. Smith-Scott that Ms.
    Plater’s petition lacked several required documents.        The Bankruptcy Court further
    explained that if the documents were not submitted by November 2, 2015, the case would
    be dismissed. Because Ms. Smith-Scott knew that Ms. Plater did not intend to pursue
    bankruptcy relief, she took no action in response to the notice and did not discuss the notice
    with Ms. Plater. On November 6, 2015, the Bankruptcy Court dismissed Ms. Plater’s
    Debtor,     https://www.uscourts.gov/forms/bankruptcy-forms/disclosure-compensation-
    attorney-debtor-0 (last visited June 26, 2020) archived at https://perma.cc/636P-YZCG.
    38
    bankruptcy case for failure to file the required documents. As a result of the dismissal, the
    automatic stay lifted. Ms. Smith-Scott did not discuss the dismissal with Ms. Plater.
    On December 9, 2015, Ms. Smith-Scott entered her appearance in Ms. Plater’s
    pending foreclosure case. That same day, Ms. Smith-Scott filed a Motion to Stay and/or
    Dismiss the Foreclosure Proceedings. The circuit court denied the Motion on January 5,
    2016 because it (1) failed to state a valid defense or present a meritorious argument; (2)
    was not submitted under oath or supported by affidavit as required by Maryland Rule (“Md.
    Rule”) 14-211(a)(3)(A); and (3) failed to comply with Md. Rule 14-211(a)(3)(C). Ms.
    Plater’s home sold at a foreclosure sale on January 5, 2016.
    Ms. Smith-Scott filed a Motion to Vacate Foreclosure Sale on February 5, 2016.
    Ms. Plater, acting pro se, filed Exceptions of Sale on February 22, 2016. The circuit court
    denied both motions on March 22, 2016. Ms. Plater then retained Ms. Smith-Scott to file
    an appeal of the circuit court’s two orders to the Court of Special Appeals. Ms. Smith-
    Scott agreed to handle the appeal for a flat fee of $4,000. Ms. Smith-Scott advised Ms.
    Plater that she could pay the fee in installments, but did not provide a date by which the
    total fee became due. Ms. Plater and Ms. Smith-Scott did not execute a written retainer
    agreement for the representation.
    Ms. Smith-Scott filed a Notice of Appeal and a Motion to Stay Proceedings Pending
    Appeal in the circuit court on April 19, 2016. For these filings, Ms. Smith-Scott charged
    and received an additional $500. Ms. Plater paid this amount by check on April 7, 2016.
    Ms. Smith-Scott filed a Civil Appeal Information Report in the Court of Special Appeals
    39
    on May 2, 2016. For this filing, Ms. Smith-Scott charged and received an additional $50.
    Ms. Plater paid this amount by check on April 22, 2016.
    On July 5, 2016, the circuit court granted Ms. Plater’s Motion to Stay on the
    condition that she post a supersedeas bond in the amount of $25,000. Ms. Smith-Scott
    convinced Ms. Plater that there existed a meritorious legal argument that would obviate the
    need for Ms. Plater to post a bond. Accordingly, Ms. Smith-Scott argued to the circuit
    court that, since Ms. Plater was a bona fide purchaser, she was not required to post a bond.
    For this filing, Ms. Smith-Scott charged and received an additional $250. Ms. Plater paid
    this amount by check on July 12, 2016 when the Motion to Reconsider had been completed.
    Ms. Smith-Scott did not advise Ms. Plater that she had an outstanding balance or that future
    legal fees would accrue.
    In late August 2016, one of Ms. Smith-Scott’s employees contacted Ms. Plater and
    asked whether she wanted to pursue her appeal. Ms. Plater confirmed that she wanted to
    pursue the appeal. By that time, the Court of Special Appeals had notified Ms. Smith-Scott
    that Ms. Plater’s appellate brief must be submitted by September 29, 2016. Ms. Smith-
    Scott’s employee informed Ms. Plater about the filing deadline. On September 7, 2016,
    Ms. Plater paid Ms. Smith-Scott the first installment for the appeal in the amount of $1,000.
    Ms. Plater paid by check; the notation “toward brief” appeared in the memo line. Ms.
    Smith-Scott failed to deposit and maintain the funds in an attorney trust account until
    earned or expenses incurred. On September 22, 2016, Ms. Plater paid Ms. Smith-Scott a
    second installment for the appeal in the amount of $1,000. Ms. Plater again paid by check;
    the notation “payment toward appeal” appeared in the memo line. Ms. Smith-Scott failed
    40
    to deposit and maintain the funds in an attorney trust account until earned or expenses
    incurred.
    After Ms. Smith-Scott received Ms. Plater’s funds, Ms. Smith-Scott did not perform
    any meaningful legal work on Ms. Plater’s appeal. Ms. Smith-Scott failed to prepare or
    submit Ms. Plater’s appellate brief by the September 29 filing deadline. Ms. Smith-Scott
    failed to request an extension of time. During a conversation with Ms. Smith-Scott in the
    first week of October 2016, after the deadline had expired, Ms. Smith-Scott intentionally
    misrepresented to Ms. Plater that she intended to file the appellate brief within one week.
    Ms. Smith-Scott failed to file the brief and intentionally concealed her inaction from Ms.
    Plater.
    The Court of Special Appeals dismissed Ms. Plater’s appeal on October 19, 2016 as
    a result of Ms. Smith-Scott’s failure to file an appellate brief. Thereafter, for approximately
    six weeks, Ms. Smith-Scott concealed the dismissal order from Ms. Plater. Throughout
    early October, Ms. Plater attempted to contact Ms. Smith-Scott on several occasions to find
    out the status of the appeal, but Ms. Smith-Scott failed to respond. Ms. Plater reached out
    in the middle of October and scheduled a meeting with Ms. Smith-Scott for the end of the
    month. On the day of the meeting, Ms. Smith-Scott called Ms. Plater and cancelled. Still,
    in that conversation, Ms. Smith-Scott did not inform Ms. Plater that the appeal had been
    dismissed.
    Ms. Plater emailed Ms. Smith-Scott on November 14, 2016 requesting a copy of her
    appellate brief. Ms. Smith-Scott failed to respond. Ms. Plater emailed Ms. Smith-Scott
    again on November 30, 2016, again requesting a copy of her appellate brief. Ms. Smith-
    41
    Scott failed to respond. By November 30, neither Ms. Smith-Scott, nor any member of her
    staff, had informed Ms. Plater that the appeal had been dismissed. In late November, Ms.
    Plater contacted the Court of Special Appeals and learned, for the first time, that her appeal
    had been dismissed.
    Ms. Plater spoke with Ms. Smith-Scott by telephone in early December 2016.
    During the conversation, Ms. Smith-Scott still did not inform Ms. Plater of the dismissal.
    Ms. Plater scheduled a meeting with Ms. Smith-Scott for the middle of December. On the
    day of the appointment, Ms. Plater went to Ms. Smith-Scott’s law office, yet Ms. Smith-
    Scott failed to appear. An employee called Ms. Smith-Scott so that she could speak with
    Ms. Plater. On this call, six weeks after the dismissal of Ms. Plater’s appeal, Ms. Smith-
    Scott informed Ms. Plater of the dismissal for the first time. Ms. Plater immediately
    requested that Ms. Smith-Scott return her money. Ms. Smith-Scott agreed, but explained
    that she would need three weeks to do so.
    A few weeks later, Ms. Plater went to Ms. Smith-Scott’s law office to collect her
    refund. Ms. Smith-Scott was not there. An employee informed Ms. Plater that Ms. Smith-
    Scott went to the bank to get a check. Ms. Plater waited approximately thirty minutes to
    an hour for Ms. Smith-Scott to return; however, Ms. Smith-Scott never arrived. In January
    2017, Ms. Plater returned to Ms. Smith-Scott’s office a second time to collect her refund.
    While Ms. Smith-Scott was present in the office, an employee presented Ms. Plater with a
    check in the amount of $1,025. Ms. Plater immediately disputed the amount of the check
    and requested a full refund of $2,000. Despite having performed no meaningful work on
    Ms. Plater’s appeal, Ms. Smith-Scott refused to refund the full $2,000. Ms. Smith-Scott
    42
    failed to describe the legal work or otherwise provide Ms. Plater with an invoice detailing
    the legal services purportedly rendered that justified Ms. Smith-Scott retaining $975. Ms.
    Plater did not deposit the $1,025 check.
    Bar Counsel Investigation III
    Ms. Plater filed a complaint with the Commission against Ms. Smith-Scott on
    November 2, 2017. Bar Counsel wrote to Ms. Smith-Scott on November 9, 2017 and
    requested a response to Ms. Plater’s complaint. Ms. Smith-Scott, through counsel, filed a
    response on January 19, 2018. Ms. Smith-Scott attempted to justify her failure to refund
    all of Ms. Plater’s funds by explaining that she had “met with Ms. Plater; identified the
    legal issues to pursue on appeal; prepared the Civil Information Sheet; filed a motion to
    stay the foreclosure pending the appeal; and filed a motion to mitigate the necessity of a
    supersedeas bond.”
    Ms. Smith-Scott concealed from Bar Counsel that she had received additional funds
    from Ms. Plater to prepare each of these documents. Moreover, in her response, Ms. Smith-
    Scott stated that she had incurred $825 in legal fees for “legal work performed for Ms.
    Plater while the matter was pending on appeal.” With her response, Ms. Smith-Scott
    provided a refund check to Ms. Plater in the amount of $1,140. Ms. Plater did not deposit
    the check because she believed she was owed the full $2,000 she paid toward the appeal.
    43
    Representation of Furrah Deeba
    Ms. Smith-Scott filed a bankruptcy petition on behalf of Ms. Furrah Deeba in the
    Bankruptcy Court on January 31, 2017.14 See In re: Furrah Deeba, Case No: 17-11325.
    In the petition, Ms. Smith-Scott inadvertently used a different client’s social security
    number. This error prompted a notice of a prior bankruptcy filing. Consequently, pursuant
    to the Bankruptcy Code, the automatic stay imposed only lasted thirty days.
    For this reason, Ms. Smith-Scott filed Debtor’s Motion to Extend Automatic Stay
    on February 8, 2017. The Bankruptcy Court scheduled a hearing on the motion for April
    17, 2017. Ms. Smith-Scott failed to appear at the hearing and failed to notify the
    Bankruptcy Court or the trustee that she would not appear. Therefore, on April 17, the
    court denied the motion and noted on the order, “failure to appear at the hearing held on
    April 17, 2017 and prosecute the motion.” The Bankruptcy Court subsequently dismissed
    Ms. Deeba’s case without the entry of a discharge on July 24, 2017 for failure to file the
    required financial management course certification.
    In Ms. Smith-Scott’s Answer to Bar Counsel, she admitted to the facts set forth
    regarding Ms. Deeba, but alleged that she would provide mitigation before the hearing
    judge. Ms. Smith-Scott failed to present any mitigation as it pertains to Ms. Deeba.
    Representation of Benjamin Thomas, Jr.
    Ms. Smith-Scott filed a Chapter 13 bankruptcy petition on behalf of Mr. Benjamin
    Thomas Jr., in the Bankruptcy Court on April 3, 2017. See In re: Benjamin Thomas, Jr.,
    14
    The hearing judge’s findings of fact indicate that Ms. Deeba’s petition was filed on
    December 31, 2017; however, the record reveals a filing date of January 31, 2017.
    44
    Case No. 17-14620. The Bankruptcy Court scheduled a plan confirmation hearing in Mr.
    Thomas’ case for August 8, 2017. Ms. Smith-Scott intentionally failed to appear at the
    hearing. Ms. Smith-Scott further failed to notify the court or the Chapter 13 Trustee that
    she would not appear. As a result, the Bankruptcy Court denied the confirmation of Mr.
    Thomas’ Chapter 13 plan without leave to amend. Ms. Smith-Scott testified that she had
    Mr. Thomas’ permission not to attend the hearing. Further, Ms. Smith-Scott testified that
    Mr. Thomas is still her client. Bar Counsel failed to present any evidence to the contrary.
    Representation of John Thomas Jones, Jr.
    Ms. Smith-Scott filed a Chapter 13 bankruptcy petition on behalf of Mr. John
    Thomas Jones, Jr., in the Bankruptcy Court on October 7, 2016. See In re: John Thomas
    Jones, Jr., Case No. 16-23509. The Bankruptcy Court scheduled a plan confirmation
    hearing in Mr. Jones’ case for January 31, 2017. Ms. Smith-Scott intentionally failed to
    appear at the hearing. Ms. Smith-Scott further failed to notify the court or the Chapter 13
    Trustee that she would not appear.       As a result, the Bankruptcy Court denied the
    confirmation of Mr. Jones’ Chapter 13 plan without leave to amend. In Ms. Smith-Scott’s
    Answer to Bar Counsel, she admitted to the facts set forth regarding Mr. Jones, but alleged
    that she would provide mitigation before the hearing judge.
    Representation of Theresa Saunders
    Ms. Smith-Scott filed a Chapter 13 bankruptcy petition on behalf of Ms. Theresa
    Saunders in the Bankruptcy Court on May 19, 2017. Ms. Saunders filed a pro se
    Motion/Request for Release of Attorney on December 27, 2017. In the motion, Ms.
    Saunders requested that the Bankruptcy Court “release” Ms. Smith-Scott as her attorney
    45
    “based upon unsatisfactory actions and irreconcilable differences in miscommunication
    that have affected her bankruptcy process and may impact the outcome of [her] case.” Ms.
    Saunders further alleged that Ms. Smith-Scott submitted an amended bankruptcy plan on
    December 12, 2017 without Ms. Saunders’ review or approval.
    Ms. Smith-Scott filed a Response in Support of Debtor’s Motion/Request for
    Release of Attorney on December 29, 2017. Ms. Smith-Scott stated in her response that
    “it is this Legal Counsel’s belief that the Debtor is no longer protected by Attorney-Client
    Privilege and has provided the court with e-mails that contradict statements made by the
    Debtor and allows the Court to get a better understanding of the actions of Legal Counsel.”
    Ms. Smith-Scott cited no legal authority to support her position. Without obtaining Ms.
    Saunders’ informed consent, Ms. Smith-Scott attached to the filing several confidential
    email communications between Ms. Smith-Scott and Ms. Saunders that occurred between
    August 4, 2017 and December 20, 2017. Ms. Smith-Scott did not communicate her intent
    to publicly disclose the emails to Ms. Saunders in advance of the filing. Moreover, Ms.
    Smith-Scott did not file the confidential communications under seal or take any other
    measures to prevent the public disclosure.
    Ms. Saunders emailed Ms. Smith-Scott on January 29, 2018 and confronted her
    about the disclosure of the confidential emails. Ms. Smith-Scott failed to take any remedial
    action to have the confidential communications sealed or otherwise protected from public
    review.
    46
    STANDARD OF REVIEW
    In an attorney discipline proceeding, this Court reviews for clear error a hearing
    judge’s findings of fact, and reviews without deference a hearing judge’s conclusions of
    law. See Md. Rule 19-741(b)(2)(B) (“The Court [of Appeals] shall give due regard to the
    opportunity of the hearing judge to assess the credibility of witnesses.”); Attorney
    Grievance Comm’n v. Chanthunya, 
    446 Md. 576
    , 588 (2016) (“[T]his Court reviews for
    clear error a hearing judge’s findings of fact . . . .”); Md. Rule 19-741(b)(1) (“The Court of
    Appeals shall review de novo the [hearing] judge’s conclusions of law.”). This Court
    determines whether clear and convincing evidence establishes that a lawyer violated a rule
    of professional conduct. See Md. Rule 19-727(c) (“Bar Counsel has the burden of proving
    the averments of the petition [for disciplinary or remedial action] by clear and convincing
    evidence.”).
    Either party may file “exceptions to the findings and conclusions of the hearing
    judge.” Md. Rule 19-728(b). If exceptions to the findings of fact are filed, the Court “shall
    determine whether the findings of fact have been proved by the requisite standard of proof
    set out in Rule 19-727(c).” Md. Rule 19-741(b)(2)(B); see also Attorney Grievance
    Comm’n v. Mahone, 
    435 Md. 84
    , 104 (2013). We may confine our review to the findings
    of fact challenged by the exceptions, mindful though, that the hearing judge is afforded due
    regard to assess the credibility of witnesses. 
    Id.
     A hearing judge’s findings of fact are not
    clearly erroneous “where ‘there is any competent evidence to support the’ finding of fact.”
    Attorney Grievance Comm’n v. Donnelly, 
    458 Md. 237
    , 276 (2018) (quoting Attorney
    Grievance Comm’n v. Merkle, 
    440 Md. 609
    , 633 (2014)). “If the hearing judge’s factual
    47
    findings are not clearly erroneous and the conclusions drawn from them are supported by
    the facts found, exceptions to conclusions of law will be overruled.” Attorney Grievance
    Comm’n v. Tanko, 
    408 Md. 404
    , 419 (2009).
    DISCUSSION
    Bar Counsel does not except to any of the hearing judge’s findings of fact. Bar
    Counsel excepts only to the absence of the hearing judge’s conclusion of law regarding
    Rule 1.15. Ms. Smith-Scott notes several exceptions to both the hearing judge’s findings
    of fact and conclusions of law. We shall address each in turn.
    A.    Exceptions to the Hearing Judge’s Findings of Fact
    Ms. Smith-Scott excepts to the hearing judge’s failure to make the following factual
    findings: (1) Ms. Smith-Scott’s filings in her personal bankruptcy case were done in good
    faith and were not frivolous at the time of filing; (2) Ms. Smith-Scott represented Ms.
    Combs in five separate legal matters beginning in October 2015; (3) Ms. Smith-Scott
    performed a significant amount of legal work in Ms. Combs’ five matters; (4) Ms. Smith-
    Scott performed legal work totaling $11,087.75 for Ms. Combs, yet wrote the total amount
    down to $7,501.13; and (5) Ms. Smith-Scott earned the full amount of legal fees paid by
    Ms. Combs.
    A hearing judge is entitled to “a great deal of discretion in determining which
    evidence to rely upon.” Attorney Grievance Comm’n v. Miller, 
    467 Md. 176
    , 195 (2020).
    Indeed, “[a]s far as what evidence a hearing judge must rely upon to reach his or her
    conclusions, we have said that the hearing judge ‘may pick and choose what evidence to
    believe.’” Attorney Grievance Comm’n v. Woolery, 
    462 Md. 209
    , 230 (2018) (internal
    48
    citation and some quotations omitted). “We reiterate this point in light of [Ms. Smith-
    Scott’s] numerous exceptions to findings of facts in which [s]he suggests that the hearing
    [judge] should have made certain findings of fact . . . .”     
    Id.
     (emphasis in original).
    Accordingly, because we decline to overrule a hearing judge’s findings of fact absent clear
    error, we overrule Ms. Smith-Scott’s “generalized exceptions as to what findings of fact
    the hearing [judge] failed to make.” 
    Id.
    Next, Ms. Smith-Scott excepts to five of the hearing judge’s findings of fact. First,
    Ms. Smith-Scott contends that the hearing judge should not have found that Ms. Smith-
    Scott intentionally misrepresented to Bar Counsel that “[t]he Chapter 7 Trustee began to
    sale [sic] property by omitting facts and misrepresenting other facts, which caused the
    Bankruptcy Judge to rule in [the Chapter 7 Trustee’s] favor which included an order of
    contempt and being threatened with incarceration,” because Ms. Smith-Scott “sincerely
    and honestly believed” that she acted in good faith in contesting the seizure of her law
    office. Second, Ms. Smith-Scott asserts that the hearing judge should not have found that
    Ms. Smith-Scott willfully misrepresented to Ms. Combs that she had filed a Motion for
    Reconsideration in December 2016. For support, Ms. Smith-Scott suggests that her
    hospitalization in December of 2016 negates the willfulness of her misrepresentation to
    Ms. Combs.
    These first two exceptions turn largely on Ms. Smith-Scott’s intent in making
    statements to Bar Counsel and Ms. Combs. We have already said that this Court “shall
    give due regard to the opportunity of the hearing judge to assess the credibility of
    witnesses.” Md. Rule 19-741(b)(2)(B). Doing just that, we determine that the hearing
    49
    judge did not err in finding that Ms. Smith-Scott’s statements contained in her response to
    Bar Counsel and Ms. Combs were knowing, intentional, and willful.
    Third, Ms. Smith-Scott maintains that the hearing judge should not have found that
    Ms. Combs did not authorize payment in the amount of $4,986.13 on February 23, 2017.
    This exception necessarily urges the Court to make credibility decisions based on
    testimony at the hearing. We decline to do so. Ms. Combs testified at the hearing that she
    spoke to Ms. Smith-Scott on February 28, 2017 and informed her that she did not authorize
    the $4,986.13 charge. Ms. Smith-Scott testified that, despite the inaccuracies in Invoice
    #23 and Invoice #31, Ms. Combs owed her $4,986.13. The hearing judge explicitly stated
    that he credited Ms. Combs’ testimony and rejected Ms. Smith-Scott’s testimony.
    Moreover, Ms. Smith-Scott’s testimony was contradicted by other testimony, the
    documentary record, and Ms. Smith-Scott’s own statements to Bar Counsel during its
    investigation. The hearing judge did not clearly err in finding that Ms. Combs did not
    authorize the charge. Therefore, we overrule Ms. Smith-Scott’s exception.
    Fourth, Ms. Smith-Scott avers that the hearing judge should not have found that Ms.
    Plater’s bankruptcy filing was without substantial justification. She contends that “it can
    be a legitimate legal strategy to file a Chapter 13 bankruptcy with the reasonable
    expectation that the lenders may engage in meaningful financial negotiations.” Yet, Ms.
    Plater’s hearing testimony eviscerates this argument. Ms. Plater testified that she “didn’t
    have any intention[] of going through with the bankruptcy” and she “informed [Ms. Smith-
    Scott] of that.” To be sure, Ms. Plater reiterated this point, testifying
    50
    I didn’t have any intention of going through with the bankruptcy, I just
    wanted to stop the [foreclosure] sale. [Ms. Smith-Scott] indicated that the
    filing would stop the sale. So that’s all I intended to do. And I made it clear
    to her that’s all I intended to do.
    Indeed, this is confirmed by Ms. Smith-Scott’s filing of a “skeleton form,” notably missing
    required documents for a legitimate bankruptcy petition. The hearing judge did not err in
    determining that Ms. Smith-Scott filed a bankruptcy petition on behalf of Ms. Plater
    without substantial justification.
    Fifth, Ms. Smith-Scott argues that the hearing judge should not have found that Ms.
    Smith-Scott made a knowingly false statement that Ms. Plater agreed to pay $4,200 as the
    total legal fee for bankruptcy representation. At the hearing, Bar Counsel showed Ms.
    Plater a copy of the bankruptcy petition Ms. Smith-Scott filed on her behalf. Bar Counsel
    directed Ms. Plater to the portion of the petition disclosing Ms. Smith-Scott’s
    compensation. The following exchange occurred:
    [BAR COUNSEL]: What is that?
    [MS. PLATER]: This indicates the amount, the price which is – okay.
    Compensation for attorney from debtor.[15] It has on here $4,200 and it has
    $1,[5]00 and $2,700. But there was no discussion of me paying $4,200. I
    did give her the $1,[5]00 on that date.
    ***
    [MS. PLATER]: I did question her on that date when I saw that on the
    document because it shocked me because it’s, like, okay, where did the
    $4,200 come from. She indicated that that’s what she had to do to submit the
    15
    The Disclosure of Compensation of Attorney for Debtor reads:
    For legal services, I have agreed to accept:             $4,200.00
    Prior to the filing of this statement I have received:   $1,500.00
    Balance Due:                                             $2,700.00
    51
    form, that it had to be done in this format. But I knew I wasn’t paying $4,200.
    I gave her what she told me the $1,500 and that was it.
    The form also contained a section entitled “CERTIFICATION,” which reads “I certify that
    the foregoing is a complete statement of any agreement or arrangement for payment to me
    for representation of the debtor[] in this bankruptcy proceeding.” Ms. Smith-Scott’s
    signature appears directly below this statement.          The hearing judge did not err in
    determining that Ms. Smith-Scott made a knowingly false statement, and we overrule this
    exception.
    Having overruled Ms. Smith-Scott’s exceptions, and having determined that those
    findings of fact are supported by clear and convincing evidence, we turn to the hearing
    judge’s conclusions of law.
    B.     Conclusions of Law
    The hearing judge concluded that Ms. Smith-Scott violated Rules 1.1, 1.2, 1.3, 1.4,
    1.5, 1.6, 1.15, 1.16, 3.1, 3.2, 3.3, 3.4, 4.1, 8.1, 8.4, and 19-404.
    Bar Counsel excepts to the hearing judge’s failure to find that Ms. Smith-Scott’s
    conduct, regarding her representation of Ms. Plater, violated Rule 1.15. Ms. Smith-Scott
    excepts to the hearing judge’s conclusions of law that she violated the following Rules:
    1.5, 1.6, 1.15, 3.3, 3.4, 4.1, 8.1, 8.4, and 19-404. Based upon our independent review of
    the record, we sustain Bar Counsel’s exception as to Rule 1.15 and uphold the remainder
    of the hearing judge’s conclusions of law.
    52
    1.     Rule 1.1 (Competence).
    Rule 1.1 requires that an attorney “provide competent representation to a client.
    Competent representation requires the legal knowledge, skill, thoroughness and
    preparation reasonably necessary for the representation.” A violation of Rule 1.1 occurs
    when an attorney “fails to act or acts in an untimely manner, resulting in harm to his or her
    client.” Attorney Grievance Comm’n v. Maldonado, 
    463 Md. 11
    , 38 (2019) (quoting
    Attorney Grievance Comm’n v. Brown, 
    426 Md. 298
    , 319 (2012)). An attorney’s failure
    to appear on behalf of a client without explanation is an egregious violation of this Rule.
    See Attorney Grievance Comm’n v. Edwards, 
    462 Md. 642
    , 694–95 (2019). “Evidence of
    a failure to apply the requisite thoroughness and/or preparation in representing a client is
    sufficient alone to support a violation of Rule 1.1.” Attorney Grievance Comm’n v. Guida,
    
    391 Md. 33
    , 54 (2006). Furthermore, the “failure to maintain [client] funds in a proper
    trust account demonstrates incompetence.” Attorney Grievance Comm’n v. Maignan, 
    390 Md. 287
    , 296–97 (2005).
    The hearing judge found that Ms. Smith-Scott’s conduct violated Rule 1.1 in a
    variety of ways. In Ms. Smith-Scott’s representation of Ms. Combs, she violated the Rule
    by: (1) failing to deposit and maintain the unearned portion of Ms. Combs’ October 14,
    2015 payment in an attorney trust account until earned or expenses incurred; (2) failing to
    competently represent Ms. Combs before the Court of Special Appeals when she neglected
    to provide the clerk of that court with a signed Civil Appeal Information Report, even after
    being contacted to do so, thereby causing the court to dismiss Ms. Combs’ appeal; (3)
    misinforming Ms. Combs that her November 3, 2016 Bankruptcy Court hearing had been
    53
    rescheduled and that their appearance was not required when the hearing had not been
    rescheduled; (4) acting without the required thoroughness and preparation by filing an
    untimely Emergency Motion for Reconsideration six weeks after Ms. Combs requested she
    file the motion; and (5) refusing to provide timely or accurate billing statements to Ms.
    Combs.
    The hearing judge further found that Ms. Smith-Scott violated Rule 1.1 in her
    representation of Ms. Plater by: (1) failing to deposit and maintain the unearned portion of
    Ms. Plater’s September 2016 payments in an attorney trust account until earned or expenses
    incurred; and (2) failing to competently represent Ms. Plater before the Court of Special
    Appeals by neglecting to file an appellate brief or request an extension of time, causing the
    court to dismiss Ms. Plater’s appeal. Finally, the hearing judge concluded that Ms. Smith-
    Scott violated Rule 1.1 by failing to appear at hearings in the course of her representation
    of Ms. Deeba and Mr. Jones.
    Ms. Smith-Scott does not except to these conclusions of law. Moreover, our
    independent review of the record confirms that clear and convincing evidence supports the
    hearing judge’s conclusion that Ms. Smith-Scott’s conduct violated Rule 1.1.
    2.     Rule 1.2 (Scope of Representation and Allocation of Authority).
    Rule 1.2(a) provides, in pertinent part:
    [A]n attorney shall abide by a client’s decisions concerning the objectives of
    the representation and, when appropriate, shall consult with the client as to
    the means by which they are to be pursued. An attorney may take such action
    on behalf of the client as is impliedly authorized to carry out the
    representation. An attorney shall abide by a client’s decision whether to
    settle a matter.
    54
    Under this Rule, an attorney must “‘inform a client of the status of his or her case’
    so the client has the ‘ability to make informed decisions.’” Edwards, 462 Md. at 697
    (quoting Attorney Grievance Comm’n v. Hamilton, 
    444 Md. 163
    , 182 (2015)). A Rule
    1.2(a) violation may occur when an attorney fails to prosecute his or her client’s case and
    fails to communicate the status of the case to the client. 
    Id.
     (citing Attorney Grievance
    Comm’n v. Bellamy, 
    453 Md. 377
    , 394 (2017)); see also Attorney Grievance Comm’n v.
    Brown, 
    426 Md. 298
    , 320 (2012) (concluding that an attorney’s inaction leading to the
    dismissal of two clients’ cases—combined with the attorney’s failure to communicate as
    much and ignorance of the clients’ request for information—constituted a violation of Rule
    1.2(a)).
    Clear and convincing evidence supports the hearing judge’s conclusion that Ms.
    Smith-Scott violated Rule 1.2 by failing to prepare or file an appellate brief in her
    representation of Ms. Plater. Ms. Plater retained Ms. Smith-Scott to prosecute an appeal
    in her foreclosure action. Ms. Plater and Ms. Smith-Scott agreed on a flat fee of $4,000,
    toward which Ms. Plater made two installment payments totaling $2,000. The Court of
    Special Appeals imposed a filing deadline of September 29, 2016. Yet, Ms. Smith-Scott
    failed to prepare or file an appellate brief, or even request an extension of time to
    accomplish Ms. Plater’s sole objective in the representation. See Attorney Grievance
    Comm’n v. Ucheomumu, 
    462 Md. 280
    , 311 (2018) (concluding that an attorney’s failure to
    prepare and file appellate brief constituted “a failure to accomplish the objectives of [the]
    representation”).
    55
    Ms. Smith-Scott does not except to the hearing judge’s conclusion regarding Rule
    1.2. Based on our independent review, we agree with the hearing judge that Ms. Smith-
    Scott violated Rule 1.2 in her representation of Ms. Plater.
    3.     Rule 1.3 (Diligence).
    Rule 1.3 provides that “[a]n attorney shall act with reasonable diligence and
    promptness in representing a client.” Rule 1.3 “can be violated by failing to advance the
    client’s cause or endeavor; failing to investigate a client’s matter; and repeatedly failing to
    return phone calls, respond to letters, or provide an accounting for earned fees[.]” Attorney
    Grievance Comm’n v. Bah, 
    468 Md. 179
    , 208–09 (2020) (quoting Edwards, 
    462 Md. at 699
     (alteration in original)). Notably, the same justifications for finding a violation of Rule
    1.1 can support a Rule 1.3 violation. Id. at 209.
    The hearing judge concluded that based on Ms. Smith-Scott’s conduct, discussed in
    reference to Rule 1.1, supra at 53–54, and Rule 1.4, infra at 56–60, Ms. Smith-Scott
    violated Rule 1.3. Ms. Smith-Scott does not except to these conclusions. Our independent
    review of the record reveals that Ms. Smith-Scott violated Rule 1.3.
    4.     1.4 (Communication).
    Rule 1.4 provides:
    (a) An attorney shall:
    (1) promptly inform the client of any decision or circumstance with
    respect to which the client’s informed consent, as defined in Rule 19-
    301.0 (f) (1.0), is required by these Rules;
    (2) keep the client reasonably informed about the status of the matter;
    (3) promptly comply with reasonable requests for information; and
    (4) consult with the client about any relevant limitation on the
    attorney’s conduct when the attorney knows that the client expects
    56
    assistance not permitted by the Maryland Attorneys’ Rules of
    Professional Conduct or other law.
    (b) An attorney shall explain a matter to the extent reasonably necessary to
    permit the client to make informed decisions regarding the representation.
    Pursuant to Rule 1.4, an attorney is required “to communicate with their clients and
    keep them reasonably informed of the status of their legal matters.” Attorney Grievance
    Comm’n v. Planta, 
    467 Md. 319
    , 349 (2020). A violation of this Rule occurs when a client
    repeatedly attempts to contact the attorney, but the attorney fails to respond. 
    Id.
     Moreover,
    Rule 1.4 is violated “when an attorney ‘fails to communicate crucial information about the
    status of the case,’” or where “the attorney fails to comply promptly with a client’s
    reasonable requests for information, which may include a general status update or for
    documents pertaining to the case.” 
    Id.
     (quoting Hamilton, 
    444 Md. at 185
    ).
    Ms. Combs
    The hearing judge concluded that Ms. Smith-Scott violated Rule 1.4(a)(2)–(3) and
    (b) by failing to provide Ms. Combs with timely or accurate billing statements, despite Ms.
    Combs’ repeated requests. The hearing judge reasoned that Ms. Combs could not have
    made informed decisions regarding the representation without knowing the extent of the
    legal fees that had accrued.
    At the meeting between Ms. Smith-Scott and Ms. Combs on February 2, 2017, Ms.
    Smith-Scott provided an invoice with apparent inaccuracies. Ms. Combs requested a
    corrected invoice, yet Ms. Smith-Scott failed to provide one. On February 22, 2017, Ms.
    Smith-Scott emailed Ms. Combs two more inaccurate invoices, which sought nearly $5,000
    of fees Ms. Combs did not actually owe. Ms. Combs reviewed the invoices and informed
    57
    Ms. Smith-Scott that the invoices contained inaccuracies and failed to account for
    payments already made. Again, on February 28, 2017, Ms. Combs emailed Ms. Smith-
    Scott and requested an invoice “on any unpaid balance” to date. Ms. Smith-Scott failed to
    provide a corrected invoice.
    Additionally, the hearing judge concluded that Ms. Smith-Scott violated Rule
    1.4(a)(2) and (b) when she (1) failed to adequately communicate about the November 3,
    2016 hearing; and (2) intentionally misrepresented to Ms. Combs that she had filed the
    Motion for Reconsideration in Ms. Combs’ case before December 28, 2016.
    The Bankruptcy Court set a hearing for November 3, 2016 to hear arguments on
    whether to lift the automatic stay pertaining to Ms. Combs’ investment property. Prior to
    the hearing, Ms. Smith-Scott misinformed Ms. Combs that the hearing had been
    rescheduled and she need not appear on that date. The hearing had not been rescheduled.
    It occurred on November 3, and Ms. Smith-Scott and Ms. Combs failed to appear.
    The Bankruptcy Court entered an order lifting the automatic stay on November 14,
    2016.     Ms. Combs immediately requested Ms. Smith-Scott file a Motion for
    Reconsideration, to which Ms. Smith-Scott agreed. Ms. Combs emailed Ms. Smith-Scott
    on December 12, 2016 to inquire if the court had issued a ruling. Before this date, Ms.
    Smith-Scott informed Ms. Combs that she had filed the motion, when in fact she had not.
    On December 28, 2016, more than two weeks later—six weeks after the Bankruptcy Court
    lifted the automatic stay—Ms. Smith-Scott filed an untimely Emergency Motion for
    Reconsideration.
    58
    Accordingly, we agree with the hearing judge that clear and convincing evidence
    supports the conclusion that Ms. Smith-Scott violated Rule 1.4(a) and (b) in her
    representation of Ms. Combs.
    Ms. Plater
    The hearing judge concluded that Ms. Smith-Scott violated Rule 1.4(a)(2)–(3) and
    (b) in her representation of Ms. Plater before the Court of Special Appeals.
    In late August 2016, Ms. Plater confirmed her interest in pursuing an appeal related
    to her foreclosure action; specifically, the circuit court’s denial of her Motion to Vacate
    Foreclosure Sale. The Court of Special Appeals established a filing deadline of September
    29, 2016. To advance the appeal, Ms. Plater paid Ms. Smith-Scott $1,000 on September
    7, 2016 and $1,000 on September 22, 2016. However, after agreeing to the representation
    and accepting Ms. Plater’s payments, Ms. Smith-Scott determined that she would not file
    the appellate brief by its filing deadline. Yet, Ms. Smith-Scott did not inform Ms. Plater.
    In early October, after the filing deadline passed, Ms. Smith-Scott spoke with Ms. Plater
    over the phone. During that conversation, Ms. Smith-Scott neglected to inform Ms. Plater
    that the filing deadline passed and that she had failed to seek an extension. Instead, Ms.
    Smith-Scott represented that she intended to file the brief in one week. Ms. Smith-Scott
    did not author the appellate brief, file it within the one-week period, or inform Ms. Plater
    of her inaction.
    The Court of Special Appeals dismissed Ms. Plater’s appeal for the failure to file an
    appellate brief. Ms. Smith-Scott concealed the dismissal for approximately six weeks. Ms.
    Smith-Scott ignored several of Ms. Plater’s attempts to learn about the status of the appeal.
    59
    Additionally, Ms. Plater twice requested a copy of the appellate brief she believed Ms.
    Smith-Scott filed on her behalf. Ms. Smith-Scott failed to respond in any manner. Only
    in December 2016 did Ms. Smith-Scott first notify Ms. Plater that the Court of Special
    Appeals dismissed Ms. Plater’s appeal. Therefore, we agree with the hearing judge that
    this conduct—failing to communicate about the status of a client’s appeal and intentionally
    concealing the dismissal of the same—violates Rule 1.4(a) and (b).
    The hearing judge further found that Ms. Smith-Scott violated Rule 1.4(a)(2) and
    (b) when she intentionally misrepresented to Ms. Plater that she completed additional legal
    work on the appeal to justify keeping a portion of the $2,000 in installment payments. Ms.
    Smith-Scott performed no substantive legal work on Ms. Plater’s appeal. Ms. Smith-Scott
    failed to specify the legal services she allegedly provided and failed to provide an invoice.
    Accordingly, clear and convincing evidence supports the hearing judge’s conclusion that
    Ms. Smith-Scott’s conduct violated Rule 1.4(a)(2) and (b).
    5.     Rule 1.5 (Fees).
    Rule 1.5 provides, in pertinent part:
    (a) An attorney shall not make an agreement for, charge, or collect an
    unreasonable fee or an unreasonable amount for expenses. The factors to be
    considered in determining the reasonableness of a fee include the following:
    (1) the time and labor required, the novelty and difficulty of the
    questions involved, and the skill requisite to perform the legal service
    properly;
    (2) the likelihood, if apparent to the client, that the acceptance of the
    particular employment will preclude other employment of the
    attorney;
    (3) the fee customarily charged in the locality for similar legal
    services;
    (4) the amount involved and the results obtained;
    60
    (5) the time limitations imposed by the client or by the circumstances;
    (6) the nature and length of the professional relationship with the
    client;
    (7) the experience, reputation, and ability of the attorney or attorneys
    performing the services; and
    (8) whether the fee is fixed or contingent.
    (b) The scope of the representation and the basis or rate of the fee and
    expenses for which the client will be responsible shall be communicated to
    the client, preferably in writing, before or within a reasonable time after
    commencing the representation, except when the attorney will charge a
    regularly represented client on the same basis or rate. Any changes in the
    basis or rate of the fee or expenses shall also be communicated to the client.
    Rule 1.5 obligates an attorney to charge a reasonable fee. “An advance fee given in
    anticipation of legal service that is reasonable at the time of the receipt can become
    unreasonable if the attorney does not perform the agreed-upon services.”             Attorney
    Grievance Comm’n v. Blair, 
    440 Md. 387
    , 403 (2014); see also Attorney Grievance
    Comm’n v. Garrett, 
    427 Md. 209
    , 224 (2012) (“The reasonableness of a fee is not measured
    solely by examining its value at the outset of the representation; indeed[,] an otherwise-
    reasonable fee can become unreasonable if the lawyer fails to earn it.”). In Garrett, we
    concluded that a Rule 1.5 violation occurred where the attorney (1) failed to earn his legal
    fee; (2) failed to appeal at his client’s court proceedings; (3) failed to pursue the interests
    of his clients; and (4) above all, refused to return the unearned fees to his clients. 427 Md.
    at 224–25.
    Ms. Combs
    The hearing judge concluded that Ms. Smith-Scott violated Rule 1.5(a) when she
    charged Ms. Combs’ credit card in the amount of $4,986.13—some of which Ms. Combs
    had already paid—without Ms. Combs’ authorization. The hearing judge further found
    61
    that Ms. Smith-Scott violated Rule 1.5(b) when she charged Ms. Combs on an hourly basis
    for services Ms. Combs never agreed to pay. Ms. Smith-Scott generally excepts to the
    hearing judge’s conclusion that she violated Rule 1.5. She asserts that her acceptance and
    retention of Ms. Combs’ payment related to legal work already performed or performed
    within a “very short time” after receiving the payment.
    Ms. Combs retained Ms. Smith-Scott and agreed to pay a flat fee of $4,200 to
    represent her in Bankruptcy Court. Ms. Combs paid $4,000 by two installment payments:
    $1,500 on September 12, 2016 and $2,500 on February 2, 2017. Ms. Smith-Scott emailed
    Ms. Combs two invoices on February 22, 2017. The first invoice, Invoice #23, contained
    twenty-six billing entries, most of which related to services rendered in the bankruptcy case
    for which Ms. Combs had already paid. Still, Ms. Smith-Scott demanded Ms. Combs pay
    $4,986.13 for work related to bankruptcy fees already charged and collected by Ms. Smith-
    Scott.
    On January 10, 2017, Ms. Smith-Scott appealed an order of the Bankruptcy Court
    to the U.S. District Court of Ms. Combs’ behalf. Ms. Combs agreed to pay Ms. Smith-
    Scott a flat fee to pursue the appeal. However, before Ms. Smith-Scott completed any
    substantive work, Ms. Combs elected to forgo the appeal. Despite the flat fee agreement,
    Ms. Smith-Scott’s second invoice, Invoice #31, contained hourly billing entries for legal
    work purportedly performed on the appeal. Ms. Smith-Scott did not advise Ms. Combs
    that she would charge on an hourly basis if she chose not to pursue the appeal. This conduct
    runs afoul of Rule 1.5(b). Nevertheless, Ms. Smith-Scott demanded that Ms. Combs pay
    for services to which she never agreed, in the amount of $3,300.
    62
    Ms. Combs emailed Ms. Smith-Scott on February 23, 2017 and raised concerns
    about inaccuracies in Invoice #23 and Invoice #31. Ms. Smith-Scott did not review or
    revise these invoices. Instead, she proceeded to charge Ms. Combs’ credit card in the
    amount of $4, 986.13. This charge occurred without Ms. Combs’ authorization. Moreover,
    Ms. Smith-Scott was keenly aware that Ms. Combs disputed the amount and pursued
    collection of the charge even after Ms. Combs disputed the same with her credit card
    company. Therefore, Ms. Smith-Scott collected an unreasonable fee in violation of Rule
    1.5(a) when she charged Ms. Combs’ credit card in the amount of $4,986.13.
    Ms. Plater
    The hearing judge also concluded that Ms. Smith-Scott violated Rule 1.5 as it relates
    to Ms. Plater. Ms. Smith-Scott excepts to the hearing judge’s conclusion and makes
    identical arguments as those in reference to Ms. Combs’ payments. Ms. Plater paid Ms.
    Smith-Scott $2,000 to prosecute an appeal before the Court of Special Appeals.
    Specifically, Ms. Smith-Scott agreed to author and file an appellate brief on Ms. Plater’s
    behalf. However, after collecting Ms. Plater’s payments, Ms. Smith-Scott failed to perform
    any meaningful legal work on the appeal. Ms. Smith-Scott then refused to provide Ms.
    Plater a full refund. Instead, Ms. Smith-Scott twice offered Ms. Plater approximately half
    of the amount actually due to Ms. Plater.
    Ms. Smith-Scott attempted to justify her retention of Ms. Plater’s payment by
    claiming that she provided Ms. Plater with additional legal services. Ms. Smith-Scott did
    not specify the legal services performed or provide Ms. Plater with an invoice. The hearing
    judge specifically rejected Ms. Smith-Scott’s testimony that she performed additional legal
    63
    services in Ms. Plater’s foreclosure action—i.e., related to Ms. Plater’s Motion for
    Reconsideration. The hearing judge did, however, credit Ms. Plater’s testimony that she
    paid for the preparation of the Motion for Reconsideration on July 12, 2016.
    We agree with the hearing judge’s conclusions and overrule Ms. Smith-Scott’s
    exception. Clear and convincing evidence demonstrates that Ms. Smith-Scott’s conduct
    vis-à-vis Ms. Combs and Ms. Plater violated Rule 1.5.
    6.     Rule 1.6 (Confidentiality).
    Rule 1.6 provides:
    (a) An attorney shall not reveal information relating to representation of a
    client unless the client gives informed consent, the disclosure is impliedly
    authorized in order to carry out the representation, or the disclosure is
    permitted by section (b) of this Rule.
    (b) An attorney may reveal information relating to the representation of a
    client to the extent the attorney reasonably believes necessary:
    ***
    (5) to establish a claim or defense on behalf of the attorney in a
    controversy between the attorney and the client, to establish a defense
    to a criminal charge, civil claim, or disciplinary complaint against the
    attorney based upon conduct in which the client was involved or to
    respond to allegations in any proceeding concerning the attorney’s
    representation of the client[.]
    Comment 6 to Rule 1.6 addresses the manner in which an attorney may, to the extent
    necessary, disclose confidential information adverse to the client. Comment 6 provides, in
    pertinent part:
    Where practicable, the attorney should first seek to persuade the client to take
    suitable action to obviate the need for disclosure. In any case, a disclosure
    adverse to the client’s interest should be no greater than the attorney
    64
    reasonably believes necessary to accomplish the purpose. If the disclosure
    will be made in connection with a judicial proceeding, the disclosure should
    be made in a manner that limits access to the information to the tribunal or
    other persons having a need to know it and appropriate protective orders or
    other arrangements should be sought by the attorney to the fullest extent
    practicable.
    In Attorney Grievance Commission v. Powers, we noted the “broad ethical duty not
    to divulge information about a client.” 
    454 Md. 79
    , 94 (2017) (quoting Charles W.
    Wolfram, Modern Legal Ethics § 6.1.1, at 242 (1986) (emphasis in original)). There, we
    concluded that an attorney violated Rule 1.6 by disclosing confidential information without
    the client’s informed consent in a lawsuit brought in federal court—i.e., a public forum—
    to recover money the attorney believed the client owed. Id.
    The hearing judge concluded that Ms. Smith-Scott violated Rule 1.6 when she
    intentionally attached, as exhibits, confidential email communications exchanged with Ms.
    Saunders in a motion filed with the Bankruptcy Court. Ms. Smith-Scott neither attempted
    to obtain Ms. Saunders’ permission to disclose these confidential communications nor take
    any preventative measures to limit the disclosure, such as filing the motion under seal. Ms.
    Smith-Scott excepts to this conclusion and argues that under Rule 1.6(b) generally, and
    (b)(5) in this case, an attorney is not required to obtain informed consent or place a
    confidential disclosure under seal.
    Ms. Saunders filed a pro se Motion/Request for Release of Attorney requesting that
    the Bankruptcy Court “release” Ms. Smith-Scott as her attorney “based upon unsatisfactory
    actions and irreconcilable differences in miscommunication that may have affected [Ms.
    Saunders’] bankruptcy process and may impact the outcome of [her] case.” Ms. Smith-
    65
    Scott filed a Response in Support of Debtor’s Motion/Request for Release of Attorney.
    With this filing, Ms. Smith-Scott attached confidential email exchanges with Ms. Saunders
    that occurred between August 4, 2017 and December 20, 2017. Even after confronted by
    Ms. Saunders about the disclosure of confidential material, Ms. Smith-Scott failed to take
    any remedial action.
    We overrule Ms. Smith-Scott’s exception based on a plain reading of Rule 1.6(b)(5).
    We pause to emphasize that Ms. Smith-Scott supported Ms. Saunders’ motion to remove
    Ms. Smith-Scott as counsel.       Clearly then, Ms. Smith-Scott did not disclose the
    communications “to establish a claim or defense on behalf of the attorney.” Rule 1.6(b)(5).
    Indeed, Ms. Smith-Scott herself indicated the reason for the disclosure: to “allow[] the
    Court to get a better understanding of the actions of Legal Counsel.” Rule 1.6(b) does not
    permit an attorney to indiscriminately disclose confidential communications simply for
    context—especially where an attorney disregards the protective measures contemplated in
    the comments to Rule 1.6 in the event a disclosure is necessary. Therefore, we agree with
    the hearing judge that clear and convincing evidence demonstrates that Ms. Smith-Scott
    violated Rule 1.6 during her representation of Ms. Saunders.
    7.     Rule 1.15 (Safekeeping Property) & Rule 19-404 (Trust Account—Required
    Deposits).
    Rule 1.15 provides, in pertinent part:
    (a) An attorney shall hold property of clients or third persons that is in an
    attorney’s possession in connection with a representation separate from the
    attorney’s own property. Funds shall be kept in a separate account
    maintained pursuant to Title 19, Chapter 400 of the Maryland Rules, and
    66
    records shall be created and maintained in accordance with the Rules in that
    Chapter.[16]
    ***
    (c) Unless the client gives informed consent, confirmed in writing, to a
    different arrangement, an attorney shall deposit legal fees and expenses that
    have been paid in advance into a client trust account and may withdraw those
    funds for the attorney’s own benefit only as fees are earned or expenses
    incurred.
    Simply put, when an attorney is entrusted with a client’s money, “[s]uch funds are to be
    placed in an attorney trust account in accordance with Maryland Rule 19-404.” Attorney
    Grievance Comm’n v. Singh, 
    464 Md. 645
    , 673 (2019). An attorney violates Rule 1.15
    “when the attorney ‘does not deposit trust funds into an attorney trust account and does not
    obtain the client’s informed consent to do otherwise.’” Planta, 
    467 Md. at 352
     (quoting
    Hamilton, 444 Md. at 189–90). An attorney may also violate this Rule by depositing a
    client’s money into his or her personal or operating account before the money is earned.
    Guida, 
    391 Md. at 53
    .
    The hearing judge concluded that Ms. Smith-Scott violated Rule 1.15 and Rule 19-
    404 by failing to deposit and maintain the unearned portion of Ms. Combs’ $2,500 payment
    16
    Rule 19-404 provides:
    Except as otherwise permitted by rule or other law, all funds, including cash,
    received and accepted by an attorney or law firm in this State from a client
    or third person to be delivered in whole or in part to a client or third person,
    unless received as payment of fees owed the attorney by the client or in
    reimbursement for expenses properly advanced on behalf of the client, shall
    be deposited in an attorney trust account in an approved financial institution.
    This Rule does not apply to an instrument received by an attorney or law firm
    that is made payable solely to a client or third person and is transmitted
    directly to the client or third person.
    67
    on October 14, 2015 in an attorney trust account until earned as fees or used for expenses.
    Ms. Smith-Scott did not obtain Ms. Combs’ informed consent in writing to deposit the
    funds in a non-attorney trust account.
    In its conclusions of law, the hearing judge noted “Bar Counsel represented . . . that
    it was withdrawing, among other things, its allegations pursuant to [Rule] 1.15 . . . with
    respect to Ms. Plater. Accordingly, the Court does not find that [Ms. Smith-Scott] violated
    [Rule 1.15] as to Ms. Plater.” Bar Counsel excepts to the hearing judge’s failure to
    conclude that Ms. Smith-Scott violated Rule 1.15 with respect to Ms. Plater’s property.
    Bar Counsel argues that it withdrew the Rule 1.15 charge in connection with Ms. Plater’s
    payments before July 2016 and not after July 2016. Moreover, the hearing judge found
    that Ms. Smith-Scott failed to deposit and maintain Ms. Plater’s two September 2016
    installment payments of $1,000 each in an attorney trust account until earned.
    Ms. Smith-Scott excepts to the hearing judge’s conclusion that she violated Rule
    1.15 and Rule 19-404. She reiterates the same argument she asserted in relation to Rule
    1.5 and adds that “her failure to correctly deposit the fees was not intentional
    misappropriation of fees; rather[,] it was negligent management.” However, a violation of
    Rule 1.15 does not turn on an attorney’s intent. A violation of this Rule plainly occurs
    when an attorney fails to deposit a client’s funds into an attorney trust account.
    Ms. Combs paid Ms. Smith-Scott $2,500 on October 14, 2015. Of this lump sum,
    Ms. Combs paid $1,000 for legal services already provided; the remaining $1,500
    constituted a retainer against which Ms. Smith-Scott would bill future legal services. Ms.
    Smith-Scott did not deposit the unearned portion—$1,500—in an attorney trust account.
    68
    Ms. Plater paid two $1,000 installments to Ms. Smith-Scott on September 7, 2016 and
    September 22, 2016 to advance an appeal before the Court of Special Appeals. Ms. Smith-
    Scott failed to deposit and maintain Ms. Plater’s checks in an attorney trust account.
    Based on our independent review, we sustain Bar Counsel’s exception and overrule
    Ms. Smith-Scott’s exception. Clear and convincing evidence demonstrates that Ms. Smith-
    Scott violated Rule 1.15 with respect to both Ms. Combs and Ms. Plater.
    8.     Rule 1.16 (Declining or Terminating Representation).
    Rule 1.16 provides, in pertinent part:
    (d) Upon termination of representation, an attorney shall take steps to the
    extent reasonably practicable to protect a client’s interests, such as giving
    reasonable notice to the client, allowing time for employment of another
    attorney, surrendering papers and property to which the client is entitled and
    refunding any advance payment of fee or expense that has not been earned
    or incurred. The attorney may retain papers relating to the client to the extent
    permitted by other law.
    “The failure to return unearned fees and documents regarding the representative matter
    violates this Rule.” Planta, 467 Md. at 354 (citing Hamilton, 
    444 Md. at 1921
    ).
    The hearing judge concluded that Ms. Smith-Scott violated Rule 1.16 by (1) failing
    to refund to Ms. Combs the unearned portion of the $4,986.13 charge on February 23,
    2017, some or most of which Ms. Combs did not owe; (2) failing to refund Ms. Combs the
    $200 payment made on April 12, 2017 that Ms. Smith-Scott conceded Ms. Combs did not
    owe; and (3) failing to refund Ms. Plater unearned legal fees totaling $2,000.
    Ms. Smith-Scott does not except to this conclusion. Our independent review of the
    record confirms that clear and convincing evidence supports the hearing judge’s conclusion
    that Ms. Smith-Scott’s conduct violated Rule 1.16.
    69
    9.     Rule 3.1 (Meritorious Claims and Contentions).
    Rule 3.1 provides:
    An attorney shall not bring or defend a proceeding, or assert or controvert an
    issue therein, unless there is a basis for doing so that is not frivolous, which
    includes, for example, a good faith argument for an extension, modification
    or reversal of existing law. An attorney may nevertheless so defend the
    proceeding as to require that every element of the moving party’s case be
    established.
    Comment 2 to Rule 3.1 states that an “action is frivolous . . . if the attorney is unable either
    to make a good faith argument on the merits of the action taken or to support the action
    taken by a good faith argument for an extension, modification or reversal of existing law.”
    In Attorney Grievance Commission v. Kane, we recognized a violation of Rule 3.1 in
    connection to an attorney’s serial bankruptcy filings, which were all designed to delay the
    proceedings and frustrate the creditors. 
    465 Md. 667
    , 716–17 (2019).
    The hearing judge concluded that Ms. Smith-Scott violated Rule 3.1 when she filed
    numerous baseless pleadings, motions and appeals in her personal bankruptcy action.
    Moreover, the hearing judge found that Ms. Smith-Scott’s “sole objective in her
    bankruptcy case after April 8, 2015—the date the Chapter 7 Trustee was appointed—was
    to obstruct, delay and frustrate the Chapter 7 Trustee’s ability to administer the estate in a
    timely and orderly fashion.” Ms. Smith-Scott’s actions over the two-year bankruptcy
    action were not supported by law or fact, and in most instances, were not legally permitted.
    Evidence of Ms. Smith-Scott’s frivolous litigation includes: (1) several motions and
    appeals in her federal lawsuit against U.S. Bank, including two appeals to the U.S. Court
    of Appeals for the Fourth Circuit, despite the Trustee’s admonishment that she lacked
    70
    standing; (2) motions to alter or amend in the Bankruptcy Court when that court had no
    jurisdiction to adjudicate the matters because of Ms. Smith-Scott’s own actions; (3)
    motions to re-appeal Bankruptcy Court orders that had already been affirmed on appeal;
    (4) filings that opposed the Trustee’s attempts to sell real property despite a lack of
    standing; (5) the filing of appeals and other pleadings and then intentionally failing to
    prosecute the matters; (6) the filing of untimely appeals and motions; (7) the continuous
    advancement of arguments that were meritless; and (8) the numerous unfounded
    allegations of misconduct against all involved parties, including the court, that Ms. Smith-
    Scott knew, or should have known, to be false.
    Ms. Smith-Scott does not except to this conclusion. The hearing judge’s conclusion
    that Ms. Smith-Scott violated Rule 3.1 is abundantly supported by clear and convincing
    evidence.
    10.    Rule 3.2 (Expediting Litigation).
    Rule 3.2 provides that “[a]n attorney shall make reasonable efforts to expedite
    litigation consistent with the interests of the client.” Rule 3.2 applies with equal force to
    an attorney who represents himself or herself. See Attorney Grievance Comm’n v. Trye,
    
    444 Md. 201
    , 216–17 (2015) (concluding that the language of Rule 3.2 “does not except
    attorneys who represent themselves from the obligation to make reasonable efforts to
    expedite litigation”). This Court has noted that “[a]n attorney violates this rule by delaying
    to take fundamental litigation steps in pursuit of the client’s interest.” Garrett, 
    427 Md. at 226
    . Indeed, we have found a violation of this Rule when an attorney fails to file an
    71
    appellate brief and appendix, causing a significant delay in the resolution of an appeal. See
    Attorney Grievance Comm’n v. Allenbaugh, 
    450 Md. 250
    , 271 (2016).
    The hearing judge concluded that Ms. Smith-Scott violated Rule 3.2 when she (1)
    failed to file Ms. Plater’s appellate brief by the filing deadline or otherwise prosecute Ms.
    Plater’s appeal; and (2) intentionally hindered—for two years—the Chapter 7 Trustee’s
    ability to administer her bankruptcy case in a timely fashion.
    Ms. Smith-Scott does not except to this conclusion. Based on our independent
    review of the record, we agree with the hearing judge that Ms. Smith-Scott’s conduct
    violated Rule 3.2.
    11.    Rule 3.3 (Candor Toward the Tribunal).
    Rule 3.3 provides, in pertinent part:
    (a) An attorney shall not knowingly:
    (1) make a false statement of fact or law to a tribunal or fail to correct
    a false statement of material fact or law previously made to the
    tribunal by the attorney;
    (2) fail to disclose a material fact to a tribunal when disclosure is
    necessary to avoid assisting a criminal or fraudulent act by the client[.]
    We have observed that “the requirement of candor towards the tribunal . . . requires every
    attorney to be fully honest and forthright.” Attorney Grievance Comm’n v. Dore, 
    433 Md. 685
    , 703 (2013) (quoting In re Discipline of Wilka, 
    638 N.W.2d 245
    , 249 (S.D. 2001)).
    This is because “[e]very court . . . has the right to rely upon an attorney to assist it in
    ascertaining the truth of the case before it.       Therefore, candor and fairness should
    characterize the conduct of an attorney at the beginning, during, and at the close of
    litigation.” 
    Id.
     (quoting In re Discipline of Wilka, 638 N.W.2d at 249. Accordingly, an
    72
    attorney violates Rule 3.3(a)(1) “when he or she knowingly provides the court with false
    information . . . or fails to correct any false information previously provided.” Attorney
    Grievance Comm’n v. Steinhorn, 
    462 Md. 184
    , 195 (2018) (citations omitted).
    The hearing judge concluded that Ms. Smith-Scott violated Rule 3.3 when she (1)
    indicated that Ms. Plater agreed to pay a flat fee of $4,200 on a Disclosure of Compensation
    of Attorney for Debtor, yet Ms. Plater actually agreed to pay a flat fee of $1,500; and (2)
    knowingly made numerous false statements of fact in motions and appeals before the
    Bankruptcy Court and U.S. District Court throughout the course of her personal bankruptcy
    action. Ms. Smith-Scott generally excepts to this conclusion. As best we can tell, she
    argues that she had “competency and diligence issues caused by personal involvement and
    inexperience, but the record does not support a conclusion that Ms. Smith-Scott was
    knowingly and intentionally dishonest.”
    However, as to the misrepresentation made on the Disclosure of Compensation of
    Attorney for Debtor, Ms. Smith-Scott knew the statement to be false at the time she filed
    the disclosure. Ms. Plater even challenged Ms. Smith-Scott’s decision to list $4,200 as the
    agreed upon fee, because that did not comport with their agreement. Nonetheless, Ms.
    Smith-Scott filed the petition fully aware of the misrepresentation.
    As to Ms. Smith-Scott’s false statements in her personal bankruptcy action, Ms.
    Smith-Scott knowingly made false statements of fact in motions and appeals before the
    Bankruptcy Court and U.S. District Court. Specifically, she falsely alleged that Mr.
    Shively engaged in criminal conduct when he acted to secure 367 Main Street and had
    committed perjury at the May 16, 2017 contempt hearing.
    73
    Consequently, we agree with the hearing judge and overrule Ms. Smith-Scott’s
    exceptions. Clear and convincing evidence demonstrates that Ms. Smith-Scott violated
    Rule 3.3.
    12.    Rule 3.4 (Fairness to Opposing Party and Attorney).
    “An attorney shall not . . . knowingly disobey an obligation under the rules of a
    tribunal except for an open refusal based on an assertion that no valid obligation exists.”
    Rule 3.4(c).   On this point, Attorney Grievance Commission v. Byrd is particularly
    instructive. 
    408 Md. 449
     (2009). In Byrd, we concluded that a Rule 3.4(c) violation
    occurred where the attorney “contravened the bankruptcy court’s order . . . after already
    having been found in contempt for violating” a prior order of the court. 
    Id. at 469
    . We
    found an additional violation of the Rule in Byrd’s failure to vacate his property, as ordered
    by the bankruptcy court. We recognized then, and because of its applicability here we
    reiterate today, “that we will not ‘go behind’ the bankruptcy court’s finding of contempt”
    and we accept the hearing judge’s “findings concerning those rulings.” 
    Id. at 482
    .
    The hearing judge concluded that Ms. Smith-Scott violated Rule 3.4 when she (1)
    knowingly and intentionally disobeyed several orders of the Bankruptcy Court; and (2)
    failed to disclose to the Bankruptcy Court the receipt of additional fees related to her
    representation of Ms. Combs in violation of Bankruptcy Rule 2016(b). Again, Ms. Smith-
    Scott generally excepts without offering any degree of specificity as to why the hearing
    judge’s conclusion is erroneous.
    Ms. Smith-Scott intentionally defied the following: (1) the October 29 Order
    prohibiting Ms. Smith-Scott’s use of cash collateral—which resulted in a contempt finding;
    74
    (2) the September 24 Order compelling Ms. Smith-Scott to attend the § 341 meeting of
    creditors; (3) the Bankruptcy Court’s September 29, 2015 Order compelling Ms. Smith-
    Scott to turn over documentation related to her tenancies, security deposits, and taxes; and
    (4) the Bankruptcy Court’s May 16, 2016 Order directing that Ms. Smith-Scott pay the
    Trustee sanctions as a result of her contempt. Most egregious of all, Ms. Smith-Scott
    openly defied the Bankruptcy Court’s March 22, 2016 Order compelling her to vacate 367
    Main Street, which resulted in a second contempt finding. Indeed, Ms. Smith-Scott only
    vacated the premises after U.S. Marshals accompanied Mr. Shively to 367 Main Street and
    explained to Ms. Smith-Scott’s employees that they would be handcuffed if they did not
    vacate the property.
    We overrule Ms. Smith-Scott’s exception. Clear and convincing evidence supports
    the hearing judge’s conclusion that Ms. Smith-Scott’s conduct violated Rule 3.4.
    13.    Rule 4.1 (Truthfulness in Statements to Others).
    Rule 4.1 provides, in pertinent part:
    (a) In the course of representing a client an attorney shall not knowingly:
    (1) make a false statement of material fact or law to a third person; or
    (2) fail to disclose a material fact when disclosure is necessary to
    avoid assisting a criminal or fraudulent act by a client.
    This Rule is exceedingly straightforward. The hearing judge concluded that Ms. Smith-
    Scott violated Rule 4.1 when she falsely stated in her August 3, 2015 letter to the tenants
    of her Laurel Properties that Patapsco Bank did not have a court order to collect rents. On
    June 25, the Bankruptcy Court issued orders permitting Patapsco Bank to foreclose on the
    properties and collect rent. Ms. Smith-Scott intentionally concealed the existence of these
    75
    orders so that the tenants would continue to pay rent to her directly. Ms. Smith-Scott
    generally excepts to this conclusion. We shall overrule it because we agree with the hearing
    judge; clear and convincing evidence exists to support its conclusion that Ms. Smith-Scott
    violated Rule 4.1.
    14.    Rule 8.1 (Bar Admission and Disciplinary Matters).
    Rule 8.1 provides, in pertinent part:
    An applicant for admission or reinstatement to the bar, or an attorney in
    connection with a bar admission application or in connection with a
    disciplinary matter, shall not:
    (a) knowingly make a false statement of material fact; or
    (b) fail to disclose a fact necessary to correct a misapprehension known by
    the person to have arisen in the matter, or knowingly fail to respond to a
    lawful demand for information from an admissions or disciplinary authority,
    except that this Rule does not require disclosure of information otherwise
    protected by Rule 19-301.6 (1.6).
    “Rule 8.1(b) compels attorneys to demonstrate candor and cooperation with the
    disciplinary authorities of the Bar.” Planta, 467 Md. at 356. A violation of Rule 8.1(b)
    occurs if an attorney “does not ‘answer timely requests from the Attorney Grievance
    Commission regarding a complaint in a potential disciplinary matter.’” Id. (quoting
    Hamilton, 
    444 Md. at 192
    ).
    The hearing judge concluded that Ms. Smith-Scott violated Rule 8.1 when she (1)
    attached a knowingly false statement, originally made to Wells Fargo, in her response to
    Bar Counsel regarding the $4,986.13 charge to Ms. Combs’ credit card; (2) intentionally
    misrepresented to Bar Counsel that she justifiably withheld fees in Ms. Plater’s
    representation, when in fact she intentionally concealed the fact that Ms. Plater had paid
    76
    separately for that legal work; (3) knowingly misrepresented to Bar Counsel that the
    Chapter 7 Trustee intentionally omitted and misrepresented facts to the Bankruptcy Court;
    and (4) failed to timely and completely respond to Bar Counsel’s inquiries. Ms. Smith-
    Scott generally excepts to these conclusions.
    Ms. Combs filed a complaint against Ms. Smith-Scott with the Commission in
    relation to the unauthorized $4,986.13 credit card charge. Ms. Smith-Scott submitted a
    response to the complaint and attached (1) the written submission she sent to Wells Fargo
    during its independent investigation and (2) two invoices Ms. Smith-Scott knew to be
    inaccurate. The written statement included false representations concerning Ms. Combs’
    authorization.   Ms. Smith-Scott thereby intentionally gave Bar Counsel the false
    impression that Ms. Combs owed the $4,986.13 amount, despite knowing that it was not
    an accurate figure. Ms. Smith-Scott relied on her knowingly false statements in the Wells
    Fargo statement to intentionally mislead Bar Counsel into believing the invoices were
    accurate and the charge was authorized. Ms. Smith-Scott submitted a second response to
    Bar Counsel intentionally misrepresenting that Invoice #23 and Invoice #31 were accurate,
    despite knowing full well that they were not.
    Ms. Plater also filed a complaint against Ms. Smith-Scott with the Commission. Ms.
    Smith-Scott’s response intentionally misrepresented that she earned $825 for legal work
    performed during the pendency of Ms. Plater’s appeal. The response further claimed that
    Ms. Smith-Scott “met with Ms. Plater; identified legal issues to pursue on appeal; prepared
    a Civil Information Sheet; filed a motion to stay the foreclosure pending the appeal; and
    77
    filed a motion to mitigate the necessity of a supersedeas bond.”            Ms. Smith-Scott
    intentionally concealed from Bar Counsel that Ms. Plater paid separately for those fillings.
    We therefore agree with the hearing judge that clear and convincing evidence
    supports a conclusion that Ms. Smith-Scott violated Rule 8.1. We overrule Ms. Smith-
    Scott’s exception.
    15.    Rule 8.4 (Misconduct).
    Rule 8.4 provides, in pertinent part:
    It is professional misconduct for an attorney to:
    (a) violate or attempt to violate the Maryland Attorneys’ Rules of
    Professional Conduct, knowingly assist or induce another to do so, or
    do so through the acts of another;
    (b) commit a criminal act that reflects adversely on the attorney’s
    honesty, trustworthiness or fitness as an attorney in other respects;
    (c) engage in conduct involving dishonesty, fraud, deceit or
    misrepresentation;
    (d) engage in conduct that is prejudicial to the administration of
    justice[.]
    An attorney violates Rule 8.4(a) when he or she violates other Rules of Professional
    Conduct. See Attorney Grievance Comm’n v. Foltz, 
    411 Md. 359
    , 195 (2009). Regarding
    the criminal act in Rule 8.4(b), “[i]t is well established that a conviction is not required to
    find a violation.” Attorney Grievance Comm’n v. Agbaje, 
    438 Md. 695
    , 729 (2014).
    Instead, in determining if an attorney violated Rule 8.4(b), we consider “whether an
    attorney’s criminal act reflects adversely on the lawyer’s honesty, trustworthiness, or
    fitness as a lawyer in other respects.” 
    Id.
     at 729–30 (quoting Attorney Grievance Comm’n
    78
    v. 
    Thompson, 367
     Md. 315, 324 (2001) (internal quotation marks omitted)). Rule 8.4(c)
    encompasses a “broad universe of mis-behavior.”           Attorney Grievance Comm’n v.
    McDonald, 
    437 Md. 1
    , 39 (2014). The Rule “is violated by making misrepresentations to
    the client, which includes the concealment of material information from the client.”
    Attorney Grievance Comm’n v. Rand, 
    445 Md. 581
    , 640 (2015); see Brown, 
    426 Md. at 324
     (finding a violation of Rule 8.4(c) where an attorney concealed the dismissal of client’s
    case by misrepresenting status as pending); Attorney Grievance Comm’n v. Bleecker, 
    414 Md. 147
    , 168 (2010) (finding a violation of Rule 8.4(c) where an attorney failed to disclose
    that the court dismissed client’s case with prejudice).
    “[C]onduct prejudicial to the administration of justice” is that which “reflects
    negatively on the legal profession and sets a bad example for the public at large.” Attorney
    Grievance Comm’n v. Goff, 
    399 Md. 1
    , 22 (2007). An attorney’s failure “to appear in court
    at a hearing on behalf of his or her client constitutes conduct prejudicial to the
    administration of justice.” Attorney Grievance Comm’n v. Thomas, 
    440 Md. 523
    , 556
    (2014). Indeed, this is because “[a]n attorney plays such an integral role in the judicial
    process that without his [or her] presence the wheels of justice must, necessarily, grind to
    a halt.” 
    Id.
     (quoting Attorney Grievance Comm’n v. Walker-Turner, 
    428 Md. 214
    , 232
    (2012)). Furthermore, we have said that
    [an attorney’s] failure to promptly, completely and truthfully respond to Bar
    Counsel’s requests for information, to keep his client advised of the status of
    the representation and to diligently represent the complainant constitutes
    conduct which tends to bring the legal profession into disrepute and is
    therefore prejudicial to the administration of justice.
    79
    Brown, 426 Md. at 324–25 (quoting Attorney Grievance Comm’n v. Rose, 
    391 Md. 101
    ,
    111 (2006)).
    The hearing judge concluded that Ms. Smith-Scott violated Rule 8.4 in a plethora
    of ways:
    • Ms. Smith-Scott violated Rule 8.4(b) and (c) when she charged Ms.
    Combs’ credit card in the amount of $4,986.13 without Ms. Combs’
    authorization and with knowledge that Ms. Combs disputed the
    balance.
    • Ms. Smith-Scott violated Rule 8.4(c) when she refused to provide Ms.
    Combs with accurate billing statements and then intentionally
    misappropriated Ms. Combs’ fees that were not yet earned.
    • Ms. Smith-Scott violated Rule 8.4(c) when she misrepresented to Ms.
    Combs that she had filed the Motion for Reconsideration in the
    Bankruptcy Court.
    • Ms. Smith-Scott violated Rule 8.4(c) when she accepted Ms. Plater’s
    payments, did not complete any substantive work toward Ms. Plater’s
    appeal, and misappropriated a portion of Ms. Plater’s funds for her
    personal use and benefit.
    • Ms. Smith-Scott violated Rule 8.4(c) and (d) when she made several
    knowing and intentional misrepresentations to Bar Counsel discussed
    in relation to Rule 8.1.
    • Ms. Smith-Scott violated Rule 8.4(c) when she knowingly and
    intentionally disobeyed court orders in her personal bankruptcy case
    and interfered with Patapsco Bank’s efforts to collect rent from the
    tenants of the Laurel Properties.
    • Ms. Smith-Scott violated Rule 8.4(c) when she repeatedly and
    intentionally made arguments in bad faith and filed documents
    without substantial justification in her personal bankruptcy case for
    the sole purpose of retaining her property and obscuring her creditors’
    rights to collect on debts owed to them.
    80
    • Ms. Smith-Scott violated Rule 8.4(c) when she intentionally
    misrepresented to the Bankruptcy Court that Mr. Shively (1) engaged
    in criminal activity while taking possession of 367 Main Street; and
    (2) perjured himself at the May 16, 2016 contempt hearing.
    • Ms. Smith-Scott violated Rule 8.4(c) when she was dishonest in her
    communications with Bar Counsel.
    • Ms. Smith-Scott violated Rule 8.4(d) because her conduct, taken as a
    whole, brings the legal profession into disrepute, and is therefore
    prejudicial to the administration of justice.
    • Ms. Smith-Scott violated Rule 8.4(d) when she filed several actions
    or motions on behalf of Ms. Combs, Ms. Plater, and Ms. Deeba and
    then intentionally failed to prosecute the matters.
    • Ms. Smith-Scott violated Rule 8.4(d) when she failed to attend court
    hearings on behalf of Ms. Combs, Ms. Deeba, Mr. Jones, and herself
    in her personal bankruptcy case.
    • Ms. Smith-Scott violated Rule 8.4(d) when she engaged in a vexatious
    and harassing litigation strategy in her personal bankruptcy case with
    the objective of frustrating and obstructing the orderly resolution of
    the case; specifically, Ms. Smith-Scott (1) filed bad faith pleadings,
    motions and appeals; and (2) failed to appear at several hearings,
    defied and ignored several court orders, and was held in civil contempt
    on two occasions.
    • Ms. Smith-Scott violated Rule 8.4(a) because she violated Rules 1.1,
    1.2, 1.3, 1.4, 1.5, 1.6, 1.15, 1.16, 3.1, 3.2, 3.3, 3.4, 4.1, 8.1, 8.4, and
    19-404.
    Ms. Smith-Scott generally excepts to the hearing judge’s conclusion that she violated Rule
    8.4. Based on our independent review, a majority of which has already been discussed in
    relation to other rule violations, we agree with the hearing judge. We overrule her
    exception because clear and convincing evidence exists to support violations of Rule
    8.4(a), (b), (c) and (d).
    81
    SANCTION
    As we have often stated, the purpose of attorney disciplinary proceedings is to
    protect the public and deter other lawyers from engaging in misconduct rather than simply
    to punish the lawyer. Attorney Grievance Comm’n v. Mollock, 
    450 Md. 133
    , 158 (2016).
    The public is protected when sanctions are “commensurate with the nature and gravity of
    the violations and the intent with which they were committed.” Attorney Grievance
    Comm’n v. Pennington, 
    387 Md. 565
    , 596 (2005) (citing Attorney Grievance Comm’n v.
    Ellison, 
    384 Md. 688
    , 714 (2005)).
    Bar Counsel recommended that we disbar Ms. Smith-Scott for her “persistent course
    of dishonest and deceitful conduct with her clients, the courts, her tenants, and bar
    Counsel.” Ms. Smith-Scott, instead, argues that a reprimand is a more appropriate sanction
    because she has no “prior record of discipline” and there is “no evidence of improper
    motive.”
    “In fashioning an appropriate sanction in attorney disciplinary proceedings, ‘[w]e
    determine the appropriate sanction by considering the facts of the case, as well as balancing
    any aggravating or mitigating factors.’” Attorney Grievance Comm’n v. Sanderson, 
    465 Md. 1
    , 67 (2019) (quoting Attorney Grievance Comm’n v. Kremer, 
    432 Md. 325
    , 337
    (2013)).   An attorney bears the burden of proving evidence of mitigation by a
    preponderance of the evidence. See Md. Rule 19-727(c).
    82
    We have noted that “[a]ggravating factors[17] militate in favor of a more severe
    sanction[.]” Sanderson, 
    465 Md. at 67
     (alterations in original) (quoting Kremer, 
    432 Md. at 337
    ). The hearing judge found the following aggravating factors: (1) a dishonest or
    selfish motive; (2) a pattern of misconduct; (3) multiple violations of the MLRPC and
    MARPC; (4) submission of false evidence, false statements, or other deceptive practices
    during the attorney discipline proceeding; and (5) an indifference to making restitution or
    rectifying the misconduct’s consequences.
    Ms. Smith-Scott contends that the hearing judge should not have found a dishonest
    or selfish motive, submission of false evidence, or an indifference to making restitution.
    The record, however, belies Ms. Smith-Scott’s arguments. Mindful of Ms. Smith-Scott’s
    cursory arguments as to why we should part ways with these factors found by the hearing
    judge, we decline to do so. We believe Bar Counsel proved the existence of these factors
    in accord with the standards of Md. Rule 19-727(c).
    17
    Aggravating factors include:
    (1) prior attorney discipline; (2) a dishonest or selfish motive; (3) a pattern
    of misconduct; (4) multiple violations of the [rules of professional conduct];
    (5) bad faith obstruction of the attorney discipline proceeding by
    intentionally failing to comply with rules or orders of the disciplinary agency;
    (6) submission of false evidence, false statements, or other deceptive
    practices during the attorney discipline proceeding; (7) a refusal to
    acknowledge the misconduct’s wrongful nature; (8) the victim’s
    vulnerability; (9) substantial experience in the practice of law; (10)
    indifference to making restitution or rectifying the misconduct’s
    consequences; (11) illegal conduct, including that involving the use of
    controlled substances; and (12) likelihood of repetition of the misconduct.
    Allenbaugh, 450 Md. at 277.
    83
    Unlike aggravating factors, “the existence of mitigating factors[18] tends to lessen or
    reduce the sanction an attorney may face.” Id. at 70 (citing Kremer, 
    432 Md. at 338
    ). The
    hearing judge found the following mitigating factors: (1) the absence of prior attorney
    discipline; (2) personal or emotional problems; (3) inexperience in the practice of law; (4)
    remorse; and (5) the unlikelihood of repetition of the misconduct.
    Ms. Smith-Scott asserts that the hearing judge should have found the following
    additional mitigating factors: (1) the absence of a dishonest or selfish motive; (2) timely
    good faith efforts to make restitution or to rectify the misconduct’s consequences; (3) a
    cooperative attitude toward the attorney discipline proceeding; and (4) character or
    reputation. Ms. Smith-Scott failed to establish the existence of these mitigating factors by
    a preponderance of evidence. See Md. Rule 19-727(c). Aside from excerpts of witness
    18
    Mitigating factors include:
    (1) the absence of prior attorney discipline; (2) the absence of a dishonest or
    selfish motive; (3) personal or emotional problems; (4) timely good faith
    efforts to make restitution or to rectify the misconduct’s consequences; (5)
    full and free disclosure to Bar Counsel or a cooperative attitude toward the
    attorney discipline proceeding; (6) inexperience in the practice of law; (7)
    character or reputation; (8) a physical disability; (9) a mental disability or
    chemical dependency, including alcoholism or drug abuse, where: (a) there
    is medical evidence that the lawyer is affected by a chemical dependency or
    mental disability; (b) the chemical dependency or mental disability caused
    the misconduct; (c) the lawyer’s recovery from the chemical dependency or
    mental disability is demonstrated by a meaningful and sustained period of
    successful rehabilitation; and (d) the recovery arrested the misconduct, and
    the misconduct’s recurrence is unlikely; (10) delay in the attorney discipline
    proceeding; (11) the imposition of other penalties or sanctions; (12) remorse;
    (13) remoteness of prior violations of the [rules of professional conduct]; and
    (14) unlikelihood of repetition of the misconduct.
    Allenbaugh, 450 Md. at 277–78.
    84
    testimony regarding her character, Ms. Smith-Scott does not, and cannot, point to evidence
    contained in the record to show the existence of these mitigating factors.
    In Attorney Grievance Commission v. Vanderlinde, we stated that
    in cases of intentional dishonesty, misappropriation cases, fraud, stealing,
    serious criminal conduct and the like, we will not accept, as “compelling
    extenuating circumstances,” anything less than the most serious and utterly
    debilitating mental or physical health conditions, arising from any source that
    is the “root cause” of the misconduct and that also result in an attorney’s utter
    inability to conform his or her conduct in accordance with the law and with
    the [Rules of Professional Conduct.] Only if the circumstances are that
    compelling, will we even consider imposing less than the most severe
    sanction of disbarment in cases of stealing, dishonesty, fraudulent conduct,
    the intentional misappropriation of funds or other serious criminal conduct,
    whether occurring in the practice of law, or otherwise.
    
    364 Md. 376
    , 413–14 (2001). We further explained that disbarment is often the appropriate
    sanction in these types of cases because “[u]nlike matters relating to competency, diligence
    and the like, intentional dishonest conduct is closely entwined with the most important
    matters of basic character to such a degree as to make intentional dishonest conduct by a
    lawyer almost beyond excuse.” 
    Id. at 418
    .
    We have also held that “the misappropriation of entrusted funds ‘is an act infected
    with deceit and dishonesty, and, in the absence of compelling extenuating circumstances
    justifying a lesser sanction, will result in disbarment.’” Attorney Grievance Comm’n v.
    Cherry-Mahoi, 
    388 Md. 124
    , 161 (2005) (quoting Attorney Grievance Comm’n v. James,
    
    385 Md. 637
    , 666 (2005)). “Fiduciaries in general, and attorneys in particular, must
    remember that the entrustment to them of the money and property of others involves a
    responsibility of the highest order.” Attorney Grievance Comm’n v. Owrutsky, 
    322 Md. 334
    , 345 (1991). An attorney “must carefully administer and account for those funds.
    85
    Appropriating any part of those funds to their own use and benefit without clear authority
    to do so cannot be tolerated.” 
    Id.
    In this case, we have concluded that Ms. Smith-Scott engaged in intentional
    dishonest conduct and that she misappropriated client funds entrusted to her. While this
    conduct is troubling in its own right, the magnitude of Ms. Smith-Scott’s misconduct is
    exacerbated by the fact that she violated sixteen different rules of professional conduct,
    often numerous times and across the representation of multiple clients. Ms. Smith-Scott’s
    conduct in her personal bankruptcy case further compounds the problematic nature of this
    case. Ms. Smith-Scott willfully disregarded lawful orders of the Bankruptcy Court and
    U.S. District Court and was found in civil contempt by those courts.
    One order of the Bankruptcy Court fittingly describes much of the vexatious, three-
    year bankruptcy proceeding: allegations replete with “unsupported, irrational, [and] highly
    tenuous speculation.” Or, another by the U.S. District Court, describing one of Ms. Smith-
    Scott’s motions, devoid of factual predicate, as “rely[ing] upon the sheer audacity of her
    [own] allegations.” Surely, this misuse of the judicial system and misconduct of this sort
    is that which “casts our noble profession in a most unfavorable light.” Attorney Grievance
    Comm’n v. Collins, ___ Md. ___, ___ (2020). It follows, then, that a reprimand or
    suspension would not be sufficient to protect the public or serve as a deterrent to other
    attorneys.
    CONCLUSION
    Based on our assessment of Ms. Smith-Scott’s wide-ranging misconduct, the
    existence of aggravating factors, and the limited mitigating factors present here, we agree
    86
    with Bar Counsel and hold that the appropriate sanction is disbarment. For the above
    reasons, we disbarred Ms. Smith-Scott and awarded costs against her by per curiam order
    dated January 10, 2020.
    87
    

Document Info

Docket Number: 8ag-18

Citation Numbers: 469 Md. 281

Judges: Getty

Filed Date: 6/29/2020

Precedential Status: Precedential

Modified Date: 7/30/2024