Public Schools – Sick and Safe Leave – Statutory Construction – Whether Daily Substitute Teachers Are Excluded From Earning Sick and Safe Leave Under the Maryland Healthy Working Families Act ( 2018 )


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  • 18                                                   [103 Op. Att’y
    LABOR & EMPLOYMENT
    PUBLIC SCHOOLS – SICK AND SAFE LEAVE – STATUTORY
    CONSTRUCTION – WHETHER DAILY SUBSTITUTE
    TEACHERS ARE EXCLUDED FROM EARNING SICK AND
    SAFE LEAVE UNDER THE MARYLAND HEALTHY WORKING
    FAMILIES ACT
    December 4, 2018
    The Honorable Nancy J. King
    The Honorable Thomas M. Middleton
    You have asked for our opinion about the applicability of the
    Maryland Healthy Working Families Act (the “Act”), see Md.
    Code Ann., Labor & Empl. (“LE”) §§ 3-1301 to 3-1311, to so-
    called “daily substitute teachers” employed by Maryland’s local
    school systems. The Act requires covered employers, including
    State and local governments, to provide their employees with a
    minimum amount of earned “sick and safe leave.” LE § 3-1304.
    With certain exceptions, employers that employ 15 or more
    employees must provide paid sick leave, while employers with 14
    or fewer employees must provide unpaid leave. LE § 3-1304(a).
    Prior to the passage of the Act, most regular public school teachers
    in Maryland already earned sick leave, but the newly enacted
    statute has raised questions about whether substitute teachers are
    also entitled to such leave. The local school systems believe that
    the Act requires them to provide sick leave to “long-term”
    substitute teachers but question whether the Act applies to “daily”
    substitute teachers who are offered assignments on a day-to-day
    basis. See Letter from Leslie R. Stellman, Counsel to the Public
    School Superintendents of Maryland, to Attorney General Brian E.
    Frosh (Feb. 28, 2018) (“Stellman Letter”).
    In response to an earlier request for advice on this issue, the
    Counsel to the General Assembly advised that whether the Act
    applies to daily substitute teachers in a county might depend on
    “how [that] particular school system handles the hiring of substitute
    teachers.” Letter from Sandra Benson Brantley, Counsel to the
    General Assembly, to Delegate Dereck E. Davis (Feb. 6, 2018).
    The Counsel to the General Assembly further advised that,
    although it was “very possible” that many daily substitute teachers
    would not be covered by the Act, a local school district “should
    consult with its own counsel to determine the [Act’s] impact on
    [the] substitute teachers” in its jurisdiction. 
    Id. Because the
    local
    Gen. 18]                                                               19
    school systems are seeking more definitive guidance, however, you
    have asked whether daily substitute teachers are categorically
    excluded from the Act, such that, as a class, they do not accrue—
    and may not use—sick and safe leave.
    In our opinion, although many (and perhaps most) daily
    substitute teachers will not be entitled to earn sick leave under the
    Act, the Act does not categorically exclude all daily substitutes.
    The Act provides for only a handful of limited exceptions, and
    while one of those exceptions will exclude many daily substitute
    teachers, none will exclude all daily substitutes. Although the
    legislative history includes evidence suggesting that some
    members of the General Assembly may not have intended the Act
    to cover daily substitute teachers, that legislative history cannot
    override the statutory language, especially when that language is
    read in context and in light of the purpose behind the Act.
    Moreover, given the remedial purpose of the Act to expand access
    to sick leave, we will not read an exception into the statute that
    excludes such a wide class of employees from the Act’s
    protections. That said, the Commissioner of Labor & Industry,
    who is responsible for the implementation of the Act, has at least
    some discretion to clarify how certain provisions of the Act will
    apply in practice to daily substitutes.
    I
    Background
    A.       Daily Substitute Teachers
    Maryland’s local school systems employ both long-term
    substitute teachers and so-called “daily” substitute teachers to
    cover the classes of regular teachers who are absent.1 As we
    comprehend the distinction, long-term substitutes are generally
    hired to fill the same assignment for an extended period of time and
    are expected to work every day during that assignment, whereas
    “daily” substitute teachers are offered assignments on a short-term,
    1
    The school systems also have other substitute employees who are
    not teachers, such as substitute lunch and recess monitors and substitute
    clerical employees. See, e.g., Howard County Public Schools, Substitute
    Teacher Handbook 14. Although there may be questions about whether
    those other substitute employees are covered by the Act, this opinion will
    focus primarily on substitute teachers, as they were the focus of your
    opinion request.
    20                                                       [103 Op. Att’y
    day-to-day basis and are free to decline an assignment for any
    reason on any particular day.2 See Stellman Letter at 2. In other
    words, daily substitutes work only when they are offered an
    assignment and choose, in their discretion, to accept that
    assignment. In some cases, daily substitutes will sign up in
    advance for an assignment, while in other cases they might be
    called on the morning of an assignment.3 Some daily substitutes
    work only sporadically, but many daily substitutes work more
    frequently.
    School districts have different criteria for classifying substitute
    teachers as either long-term or “daily” substitutes, but it appears
    that many districts classify a substitute as long-term if he or she has
    an assignment that lasts over ten consecutive school days. See, e.g.,
    Carroll County Public Schools, Substitute Teacher Handbook 5,
    https://www.carrollk12.org/admin/hr/employmentopportunities/
    Documents/CCPS%20Substitute%20Handbook%2017-18.pdf
    (long-term status begins with assignment of 10 consecutive days);
    Washington County Handbook at 7 (long-term substitute pay
    begins on the 11th day of assignment to replace the same regular
    teacher); Howard County Handbook at 13 (long-term substitute
    pay begins on 11th consecutive day for same teacher in the same
    assignment); but see Harford County Public Schools, Substitute
    Teacher Handbook 6, http://www.hcps.org/departments/docs/
    humanresources/SEMS/Handbook.pdf (long-term positions are for
    a minimum of 16 days). The school systems believe that long-term
    substitute teachers are entitled to sick leave under the Act but
    question whether the same is true of daily substitutes. See Stellman
    Letter at 2.
    2
    There is also a third category of substitute teachers: teachers who
    are regular, full-time employees of the school system but, rather than
    being assigned to one particular classroom every day, work where
    needed to fill in for absent teachers. Those substitute teachers, as we
    understand it, already receive sick leave.
    3
    Daily substitute teachers may cancel an assignment, but at least some
    school systems reserve the right to remove a substitute from the approved
    list if that substitute frequently cancels assignments at the last minute.
    See, e.g., Howard County Handbook at 9; Washington County Public
    Schools, Substitute Teacher Handbook at 4, http://wcpshr.com/sites/
    wcpshr.com/files/documents/2018%20Substitute%20Teacher%20
    book.pdf.
    Gen. 18]                                                            21
    B.       Statutory Background
    The General Assembly passed the Maryland Healthy
    Working Families Act during the 2017 legislative session, see H.B.
    1, 2017 Leg., Reg. Sess., but the bill was vetoed by the Governor.
    After the Legislature voted to override the veto at the beginning of
    the 2018 session, the statute went into effect on February 11, 2018.
    See 2018 Md. Laws, ch. 1; see also Md. Const., Art. II, § 17(d)
    (providing that “[a]ny Bill enacted over the veto of the Governor
    . . . shall take effect 30 days after the Governor’s veto is over-
    ridden, or on the date specified in the Bill, whichever is later.”).
    Under the Act, an employer generally must provide its
    employees with earned “sick and safe leave.” LE § 3-1304. That
    leave “shall accrue at a rate of at least 1 hour for every 30 hours an
    employee works.” LE § 3-1304(b). But employees are not entitled
    to accrue leave during any two-week pay period “in which the
    employee worked fewer than 24 hours total,” or during any one-
    week pay period if the employee worked fewer than 24 hours
    combined over the current and previous pay period. LE § 3-
    1304(c)(5). Alternatively, instead of providing for accrued leave,
    an employer “may award to an employee the full amount” of leave
    that the employee “would earn over the course of the year” at the
    beginning of the year. LE § 3-1304(d).4
    The Act also outlines the circumstances under which
    employees are allowed to use their leave. An employer “shall
    allow” employees to use the sick and safe leave they have earned
    and accrued: to care for their own illness, injury, or condition; to
    care for a family member; to obtain preventative medical care for
    themselves or their family; for parental leave; or for certain
    necessary absences “due to domestic violence, sexual assault, or
    stalking committed against” them or a family member. LE § 3-
    1305(a). When the need to use the leave is “foreseeable,” the
    employer may “require an employee to provide reasonable advance
    notice of not more than 7 days.” LE § 3-1305(b)(1). But, if the
    need is not foreseeable, the employee must simply “provide notice
    4
    Employers are not required to allow an employee to earn more than
    40 hours of sick and safe leave in a given year or to allow an employee
    to accumulate more than 64 hours at any given time. LE § 3-1304(c).
    Employers also are not required to compensate employees for unused
    leave. LE § 3-1302(b)(1).
    22                                                      [103 Op. Att’y
    to [the] employer as soon as practicable.”5 LE § 3-1305(b)(2). The
    employee’s request to use sick leave may be denied if the employee
    “fails to provide” the required notice and “the employee’s absence
    will cause a disruption to the employer.” LE § 3-1305(b)(3)(i).6
    The Act applies broadly to “employees,” LE § 3-1304(a), but
    it exempts some workers from its scope. As an initial matter, the
    Act defines “employee” to exclude workers (1) who qualify as
    independent contractors under LE § 8-205, (2) who serve as real-
    estate brokers paid by commission under LE § 9-222, (3) who are
    under the age of 18 “before the beginning of the year,” (4) who are
    employed in the agricultural sector under certain circumstances,
    (5) who are employed by temporary services agencies when the
    agency “does not have day-to-day control over the work
    assignments and supervision” of the worker, or (6) who are
    “directly employed by an employment agency to provide part-time
    or temporary services to another person.” LE § 3-1301(e). Those
    six categories of workers, therefore, are not covered by the Act. In
    addition, the Act excludes some workers that otherwise meet the
    definition of “employee.” As is relevant here, the Act “does not
    apply to”: (1) an employee who “regularly works less than 12
    hours a week for an employer,” LE § 3-1303(a)(1), or (2) an
    employee who “is called to work by the employer on an as-needed
    basis in a health or human services industry” and who “can reject
    or accept the shift offered by the employer,” “is not guaranteed to
    be called on to work by the employer,” and “is not employed by a
    temporary staffing agency.” LE § 3-1303(a)(3).
    In terms of the applicability of these rules to the local school
    systems, “employer” is defined to include “a unit of State or local
    government.” LE § 3-1301(f)(1). However, the Act merely
    establishes minimum requirements. Thus, the Act generally does
    not preempt other laws that provide sick and safe leave benefits that
    are “more generous than required” under the Act. LE § 3-
    5
    The employee must also “generally comply with the employer’s
    notice or procedural requirements for requesting or reporting other leave,
    if those requirements do not interfere with the employee’s ability to use
    earned sick and safe leave.” LE § 3-1305(b)(2)(ii).
    6
    The Act allows an employer to “adopt[] and enforc[e] a policy that
    prohibits the improper use of earned sick and safe leave, including
    prohibiting a pattern of abuse of sick and safe leave.” LE § 3-1302(b)(5).
    Gen. 18]                                                              23
    1302(b)(3).7 Similarly, the Act does not “require an employer to
    modify an existing paid leave policy” where that policy either
    “permits an employee to accrue and use leave under terms and
    conditions that are at least equivalent” to those in the Act, or “does
    not reduce employee compensation for an absence due to sick or
    safe leave.” LE § 3-1302(b)(2). In addition, “if a unit of State or
    local government’s sick leave accrual and use requirements meet
    or exceed the sick and safe leave provided for under [the Act],” the
    State or local government employees “who are part of the unit’s
    personnel system are subject to the unit’s law, regulations, policies,
    and procedures” for “accrual and use of sick leave,” “grievances,”
    and “disciplinary actions,” instead of the Act. LE § 3-1303(c).
    Finally, the Act provides a mechanism for enforcement. If an
    employee believes an employer has violated the Act, “the
    employee may file a written complaint” with the Commissioner of
    Labor and Industry (the “Commissioner”) within the Department
    of Labor, Licensing and Regulation (“DLLR”). LE § 3-1308(a).
    The Commissioner then conducts an investigation and attempts to
    “resolve the issue informally through mediation.” LE § 3-
    1308(b)(1). In the event that the Commissioner cannot resolve the
    issue through mediation and finds that an employer has violated the
    Act, the Commissioner “shall” order the “payment of the full
    monetary value of any unpaid earned sick and safe leave and any
    actual economic damages.” LE § 3-1308(b)(2)(i), (ii)2. The
    Commissioner also has discretionary authority to require the
    employer to pay “up to three times the value of the employee’s
    hourly wage for each violation” or to “assess a civil penalty of up
    to $1,000 for each employee for whom the employer is not in
    compliance” with the Act. LE § 3-1308(b)(2)(ii)3, 4.
    If an employer does not comply with the Commissioner’s
    order, the Commissioner may bring an action in circuit court to
    enforce the order or (if the employee consents) may ask the
    Attorney General to bring an action on the employee’s behalf. LE
    § 3-1308(c)(2)(i). Alternatively, an employee may bring his or her
    own civil action to enforce the order. LE § 3-1308(c)(2)(ii). But
    neither the Commissioner nor an employee may bring a civil action
    7
    The Act does preempt “the authority of a local jurisdiction to enact
    a law on or after January 1, 2017, that regulates sick and safe leave
    provided by an employer other than the local jurisdiction.” LE § 3-
    1302(d)(1). That provision grandfathered a paid sick leave ordinance
    enacted by Montgomery County, which continues to apply in that county
    to the extent that it is more generous than the Act.
    24                                                   [103 Op. Att’y
    under the Act other than to enforce an order issued by the
    Commission. See LE § 3-1308. Finally, the Commissioner may
    adopt regulations “necessary to carry out” the provisions of the Act.
    LE § 2-106(b)(3).
    C.   Legislative History
    The Act was originally introduced as House Bill 1 at the
    beginning of the 2017 legislative session. As introduced, the bill
    provided that it would not apply to an employee who “regularly
    works less than 8 hours a week,” but did not include any express
    exception for employees working on an on-call or as-needed basis.
    See H.B. 1 (first reader). During the hearings on the bill, two
    school systems submitted written testimony based on an apparent
    belief that the bill, as drafted, would apply to daily substitute
    teachers. Those school systems expressed concerns about the
    financial and practical consequences if daily substitutes were
    covered by the law. For example, the Anne Arundel County School
    System urged an unfavorable report, testifying that:
    House Bill 1 is an unfunded mandate with
    significant fiscal implications. This bill
    would apply to temporary employees,
    including substitute teachers.      Currently,
    substitute teachers receive an invitation to
    work at a school, and they have the ability to
    accept or reject the assignment based upon
    their needs and interests. Under House Bill 1,
    Anne Arundel County Public Schools and
    local school systems in the State would be
    required to provide sick leave for these
    substitute teachers and other temporary
    employees at an increased cost to local school
    systems. The costs would be significant.
    Under this bill school systems would be
    required to cut resources from other places in
    order to afford leave for individuals in their
    system who currently do not receive leave,
    and can choose to not work on certain days.
    Hearing on H.B. 1 Before the House Econ. Matters Comm., 2017
    Leg., Reg. Sess. (Feb. 10, 2017) (written testimony of the Anne
    Arundel County Board of Education). Similarly, the Harford
    County Board of Education testified:
    Gen. 18]                                                             25
    This bill would provide leave benefits to all
    budgeted staff working at least .5 FTE [i.e.,
    Full-Time Equivalent] to accumulate paid
    sick leave. It should be noted that staff
    working below .5 FTE are typically con-
    sidered to be substitutes. A substitute receives
    an invitation to work and has the ability to
    accept or reject the assignment based upon
    her/his needs and interest. This raises the
    question, would the employer be compelled to
    pay accumulated sick and safe leave to the
    substitute (and all subsequent invited
    substitutes) that reject the assignment? It is
    estimated that payment of sick and safe leave
    could cost an additional $56,000 per year [in]
    salary costs. . . .
    Paid leave benefits are given at the beginning
    of the fiscal year for use during the year. We
    would not be able to determine and front-load
    the amount of sick and safe leave hours
    individuals would earn over the course of the
    year. Communication and administration of a
    different leave practice for staff whose work
    hours are fewer than those covered under our
    collective bargaining agreements would be
    difficult. It would require additional program-
    ming of our leave administration [and] payroll
    systems and pose an increased work burden
    on staff to monitor and assure compliance.
    
    Id. (written testimony
    of the Harford County Board of Education).
    During the hearings, representatives of employers in other
    sectors expressed similar concerns that the bill, as drafted, would
    apply to on-call workers in their sectors. See id.; see also Hearing
    on S.B. 230 Before the Senate Finance Comm., 2017 Leg., Reg.
    Sess. (Feb. 9, 2017).8 For example, the Maryland-National Capital
    Homecare Association (“MNCHA”) requested an amendment to
    exempt so-called pro re nata (“PRN”) employees in the healthcare
    industry, explaining that “[i]t is a well-known practice in the
    medical field” for employers to use “‘PRN’ employees,” who
    “work[] when called to fill in for an absent employee or to cover a
    8
    Senate Bill 230 was the cross-filed version of House Bill 1.
    26                                                       [103 Op. Att’y
    special situation or contract[] to work a certain number of hours
    although not always the same days or hours.” Hearing on H.B. 1
    (written testimony of MNCHA). Similarly, the Society for Human
    Resource Management raised concerns about the applicability of
    the Act to PRN employees in hospitals, explaining that “[a] hospital
    regularly employs per diem staff,” who “may be regularly
    scheduled to work at least eight hours per week some weeks and/or
    for a limited duration but not on a regular basis.” 
    Id. (written testimony
    of the Society for Human Resource Management).9
    After the hearings, the General Assembly amended the bill to
    expressly exclude certain on-call employees employed on an as-
    needed basis in “a health or human services industry.” H.B. 1 (third
    reader). The purpose of this amendment, according to a summary
    document prepared by the Department of Legislative Services, was
    to “exempt ‘PRN’ workers.” House Bill 1 Summary – Maryland
    Healthy Working Families Act, H.B. 1, 2017 Leg., Reg. Sess. at 4
    (comparing House Bill 1 with the Senate’s amendments). The
    summary document further noted that:
    Nurses, X-ray technicians, respiratory
    therapists and many other healthcare workers
    “work PRN,” which stands for “pro re nata,”
    a Latin phrase that roughly translates to “as
    needed” or “as the situation arises.” A PRN
    employee works when called, to fill in for an
    absent employee or to cover a special
    situation. PRN gives regular employees a
    chance to make extra money, but some skilled
    medical workers prefer working PRN because
    it gives them freedom to choose shifts and
    assignments.
    
    Id. Although daily
    substitute teachers have many of the same
    characteristics as PRN workers in the healthcare industry, the
    9
    See also Hearing on H.B. 1 (written testimony of the Community
    Behavioral Health Association (explaining that “our members rely on
    on-call staff to fill open shifts,” and those staff “have the discretion to
    accept or refuse any shift offered”)); 
    id. (written testimony
    of Shepherd’s
    Staff In-home Care, LLC (explaining that “[m]ost of our employees are
    caregivers who work with clients on an as-needed basis”)); 
    id. (written testimony
    of the Visiting Angels (explaining that many caregivers
    providing aid to seniors work “PRN” and supporting an exemption for
    PRN employees)); 
    id. (written testimony
    of Kaiser Permanente).
    Gen. 18]                                                           27
    amendments to the bill made no reference to daily substitute
    teachers or to the education industry.
    Then, during the debate over the bill (as amended) on the
    Senate floor, Senator King had the following colloquy with Senator
    Middleton, the floor leader for the bill and the sponsor of the cross-
    filed Senate version:
    Senator King: Can I ask a question of the
    floor leader?
    Senator Middleton: You certainly may.
    Senator King: I’ve had some questions about
    substitute teachers for the school systems and
    whether they are covered. Can you address
    that for me?
    Senator Middleton: Certainly, this question
    came up before the Committee. The way
    substitute teachers are, many school systems
    have substitute teachers on call, you sign a list,
    and when there’s an absent teacher you call
    that person. They can come in or they don’t.
    This bill does not apply to those. But some of
    your larger jurisdictions actually have
    workers that sign up as substitute teachers.
    They’re there – when the school system calls
    them, they’re there to work. Those are regular
    employees of the school system. They’re paid
    differently than regular substitute teachers.
    Those teachers, just like all other county
    employees that don’t have a sick leave
    benefit, now get a benefit under this bill. So
    they would be entitled to the same benefit that
    other contractual employees of the school
    system would have.
    Senator King: Okay, but if I’m a substitute
    teacher that comes in and substitutes maybe a
    day a week or maybe four or five times a
    month, they’re not covered, correct?
    Senator Middleton: If they call you and you
    have an option of coming in or not, no, you’re
    not covered.
    Senator King: Okay. Alright, thank you.
    28                                                    [103 Op. Att’y
    Senate Proceedings No. 56, 2017 Leg., Reg. Sess. (March 31,
    2017).
    The bill, as amended, passed both houses of the General
    Assembly. The Governor vetoed the bill, but when the General
    Assembly returned for its next legislative session, the Legislature
    overrode the veto. Because a bill enacted over the Governor’s veto
    ordinarily goes into effect 30 days after the legislative override, see
    Md. Const., Art. II, § 17(d), the Legislature considered a separate
    bill that would have delayed the effective date of the Act until July
    1, 2018. See S.B. 304, 2018 Leg., Reg. Sess.
    As the General Assembly considered that legislation, the
    Maryland Association of Boards of Education (“MABE”)
    requested “an amendment to treat daily, on-call as-needed,
    employees in the public school setting in the same manner as daily
    on-call as-needed employees in the health and human [services]
    industries.” Hearing Before the Senate Finance Comm. on S.B.
    304, 2018 Leg., Reg. Sess. (Jan. 24, 2018) (written testimony of
    MABE). The amendment would have changed the health-or-
    human-services exception to read: “is called to work by the
    employer on an as-needed basis in a health or human services
    industry, or by a county board of education.” 
    Id. (emphasis in
    original). In support of its proposed amendment, MABE expressed
    concern that the law as enacted would be “very likely” to “trigger”
    paid sick leave requirements for “thousands of daily substitute
    teachers.” Hearing Before the House Econ. Matters Comm. on S.B.
    304, 2018 Leg., Reg. Sess. (Feb. 13, 2018) (testimony of John
    Woolums, Dir. of Gov’t Relations for MABE). In response,
    Delegate Dereck Davis, one of the sponsors of the sick leave law
    during the prior session, stated that:
    There’s sort of been a lot of, I guess,
    confusion, if you will, as it relates to whether
    or not this even applies to substitute teachers.
    I don’t want to speak for them because I don’t
    have it before me—or speak for him because
    I don’t have it before me—but I think the
    Attorney General [in the advice letter from the
    Counsel to the General Assembly] raised
    serious doubt as to whether or not this applies.
    I do know, or I believe, one of the tests for an
    independent contractor, which is what I
    believe they are . . . they have to show up
    every day, the hours and so forth. A substitute
    teacher does not have to show up every day.
    Gen. 18]                                                              29
    A substitute teacher essentially chooses their
    own hours. If they call . . . if you call me,
    Dereck Davis, and say I need you to come in
    on Tuesday and sub, I can go, n[o], I’m going
    to the beach on Tuesday. I’m available the
    rest of the week. That’s starting to sound like
    an independent contractor and not an
    employee. So I think substantial doubt exists
    as to whether or not this even applies to
    substitute teachers.
    
    Id. (statement of
    Del. Davis). Neither the House nor the Senate
    adopted MABE’s proposed amendment and, in any event, the bill
    delaying the Act’s effective date did not pass. The Act went into
    effect in February of 2018.
    II
    Analysis
    Your question requires us to interpret the Maryland Healthy
    Working Families Act to determine if daily substitutes are
    categorically excluded from the Act’s requirements. In analyzing
    that question, we apply the familiar principles of statutory
    construction used by the Maryland courts. The “cardinal rule” of
    statutory construction is, as always, “to ascertain and effectuate the
    intent of the Legislature.” Stickley v. State Farm Fire & Cas. Co.,
    
    431 Md. 347
    , 358 (2013) (internal quotation marks omitted). “To
    ascertain the intent of the General Assembly, we begin with the
    normal, plain meaning of the statute,” State v. Bey, 
    452 Md. 255
    ,
    265 (2017) (internal quotation marks omitted), reading the words
    in accordance with “their natural and ordinary meaning.” Davis v.
    State, 
    426 Md. 211
    , 218 (2012). But we do not read the words of
    the statute “in a vacuum.” Lockshin v. Semsker, 
    412 Md. 257
    , 275
    (2010). Instead, we interpret the language in light of “the context
    of the statutory scheme to which it belongs, considering the
    purpose, aim, or policy of the Legislature in enacting the statute.”
    
    Id. at 276.
    If the statutory language, read in context, “is
    unambiguous and clearly consistent with the statute’s apparent
    purpose,” the inquiry will “ordinarily” end, “and we apply the
    statute as written, without resort to other rules of construction.” 
    Id. at 275.
          If, however, the statute is ambiguous, we must “resort to other
    recognized indicia” of legislative intent, such as “the structure of
    the statute . . .; how the statute relates to other laws; the legislative
    history, including the derivation of the statute, comments and
    30                                                   [103 Op. Att’y
    explanations regarding it by authoritative sources during the
    legislative process, and amendments proposed or added to it; the
    general purpose behind the statute; and the relative rationality and
    legal effect of various competing constructions.” Witte v. Azarian,
    
    369 Md. 518
    , 525-26 (2002). In doing so, we must avoid
    interpretations that are “absurd, illogical, or incompatible with
    common sense.” 
    Lockshin, 412 Md. at 276
    . Finally, where a
    statute is “remedial in nature,” it must be “liberally construed . . .
    to effectuate [its] broad remedial purpose,” and any “exemptions
    from remedial legislation must be narrowly construed.” Lockett v.
    Blue Ocean Bristol, LLC, 
    446 Md. 397
    , 424 (2016) (internal
    quotation marks omitted) (alteration in Lockett).
    A.   Are Daily Substitutes “Employees” Under the Act?
    The threshold question is whether daily substitute teachers are
    “employees” within the meaning of the Act. In our opinion, they
    are. “Employee” is a broad term, the ordinary meaning of which
    easily encompasses substitute teachers.             See Webster’s
    Encyclopedic Unabridged Dictionary 638 (1996) (defining
    “employee” as “a person working for another person or a business
    firm for pay”). The only way in which the Act limits that ordinary
    meaning of employee is by specifying that, for purposes of the Act,
    the term “employee” does not include an individual who: (1) works
    as an independent contractor under § 8-205 of the Labor &
    Employment Article, (2) works as a real-estate broker or
    salesperson not covered by Title 9 of the Labor & Employment
    Article, (3) is under the age of 18, (4) is employed in certain
    agricultural sectors, (5) performs certain work through a temporary
    services agency, or (6) works for an employment agency to provide
    part-time or temporary services to another person. LE § 3-1301(e).
    None of those categories encompass daily substitute teachers;
    therefore, daily substitutes are “employees” within the meaning of
    the Act. See, e.g., Rose v. Fox Pool Corp., 
    335 Md. 351
    , 360 (1994)
    (“It is well settled that where a statute specifically lists certain
    classes of persons as excluded from coverage, the express
    exclusion of certain persons raises the inference that all other
    persons not excepted are within the statute’s coverage.”).
    Although daily substitutes may be similar in some ways to
    independent contractors, they do not meet the legal criteria for
    independent contractors under LE § 8-205. That provision
    classifies workers as independent contractors only if, among other
    things, they perform their work “free from control and direction
    over [their] performance.” LE § 8-205(a)(1). But, unlike
    independent contractors, daily substitutes are subject to significant
    “control and direction” over their work by their employers. See,
    Gen. 18]                                                               31
    e.g., Harford County Handbook at 2-5, 7-20 (outlining detailed
    policies and procedures for substitute teachers); Howard County
    Handbook at 6-11, 14-17 (same); Washington County Handbook
    at 6-19 (same). Thus, daily substitutes are not independent
    contractors and—because none of the other statutory exclusions
    from the definition of “employee” apply to them either—they are
    “employees.”10
    B.        Do Any of the Act’s Exceptions Categorically Exclude Daily
    Substitutes?
    Because a daily substitute is an “employee” under the Act, we
    next consider whether daily substitute teachers are among those
    “employees” who fall within other exceptions from the Act. Two
    such exceptions are potentially relevant here: the exception for
    employees who “regularly work[] less than 12 hours a week,” LE
    § 3-1303(a)(1), and the exception for “as-needed” employees in “a
    health or human services industry,” LE § 3-1303(a)(3). We will
    analyze each in turn.
    1.   Employees Who “Regularly Work Less than 12 Hours a
    Week”
    The first of these exceptions provides that the Act “does not
    apply to” an employee who “regularly works less than 12 hours a
    week for an employer.” LE § 3-1303(a)(1). As an initial matter,
    we note that regardless of how this statutory language is
    interpreted, at least some daily substitute teachers will
    unquestionably fall within the exception. For example, a substitute
    teacher who generally works for a school system just one 8-hour
    day each week will “regularly work[] less than 12 hours a week”
    under any possible interpretation of that phrase. But you have
    asked whether daily substitute teachers are categorically exempt
    10
    The local school systems seem to concur that substitute teachers are
    their “employees.” See Stellman Letter at 2. Although Delegate Davis
    (one of the sponsors of the Act in 2017) speculated during the next
    legislative session that daily substitutes might be independent
    contractors, “little weight is to be accorded to post-enactment statements
    of legislative intent, even by the legislators who passed the particular
    law.” Building Materials Corp. of Am. v. Board of Educ. of Baltimore
    County, 
    428 Md. 572
    , 592 (2012). In any event, the plain language of
    the statute makes clear that daily substitutes are employees rather than
    independent contractors.
    32                                                    [103 Op. Att’y
    from the Act. To determine whether this exception categorically
    excludes daily substitutes, we start with the “natural and ordinary
    meaning” of the statutory language, 
    Davis, 426 Md. at 218
    , keeping
    in mind the surrounding context and “the purpose, aim, or policy
    of the Legislature in enacting the statute,” 
    Lockshin, 412 Md. at 275
    .
    In our opinion, the most natural way to read the phrase
    “regularly works less than 12 hours a week” is that “regularly”
    means “usually [or] ordinarily,”11 or “[c]ustomar[il]y, usual[ly], or
    norma[ly],”12 such that part-time employees are not covered by the
    Act when they usually work fewer than 12 hours a week. See
    Montgomery County v. Deibler, 
    423 Md. 54
    , 67 (2011) (explaining
    that it is “useful” to start with dictionary definitions, though such
    definitions do not “provide dispositive resolutions of the meaning
    of statutory terms” (internal quotation marks omitted)); see also
    Smith v. Yurkovsky, 
    265 Conn. 816
    , 827 (2003) (interpreting the
    phrase “regularly employed . . . over twenty-six hours per week” in
    a workers’ compensation statute to “mean[] that [an employer]
    usually” employs the worker over twenty-six hours per week, or
    that he “does so most of the time, so that such employment
    becomes the rule and not the exception” (internal quotation marks
    omitted; emphasis omitted)); Thomas Bros. v. Cargill, Inc., 
    276 Mont. 105
    , 110-11 (1996) (interpreting “regular work” to mean
    “that which [an employee] does normally, typically or naturally,”
    in accordance with the “plain meaning” of “regular” as “normal,
    typical or natural” (internal quotation marks omitted)).
    Indeed, that interpretation has already been adopted by the
    administrative agency charged with administering the Act; the
    Commissioner of Labor & Industry has advised that employers
    should “us[e] the everyday meaning of the word” regularly, “which
    is ‘normal or customary,’” in construing the Act. DLLR, Maryland
    Healthy Working Families Act: Frequently Asked Questions
    (March 9, 2018), http://www.dllr.state.md.us/paidleave/
    paidleavefaqs.pdf. The Commissioner’s interpretation, though not
    promulgated by regulation, is entitled to at least some deference,
    and it reinforces our own sense of the most natural meaning of the
    exception. See Stachowski v. Sysco Food Servs. of Baltimore, Inc.,
    
    402 Md. 506
    , 517 (2007) (explaining that agency interpretations of
    the statutes they administer are ordinarily entitled to deference,
    though the precise weight afforded depends on several factors,
    11
    Webster’s Encyclopedic Unabridged Dictionary 1624 (1996).
    12
    The American Heritage Dictionary 1041 (2d ed. 1985).
    Gen. 18]                                                           33
    including whether the agency has made that interpretation by
    regulation). Under that most natural reading, the Act does not
    categorically exclude all daily substitute teachers because at least
    some of them will usually work 12 hours a week or more. See
    Stellman Letter at 2.
    The school systems suggest that “regularly” might have a
    different meaning in this context, positing that the Legislature’s use
    of the word could reflect an intent to exclude from the Act all
    employees, like daily substitute teachers, who lack a regular work
    schedule and are not expected to work a set number of hours each
    week. See Stellman Letter at 5. In other words, under that
    alternative interpretation, an employee without a set schedule and
    set hours might “regularly work” zero hours a week, such that the
    employee always falls within the statutory exclusion no matter how
    many hours the employee actually works. For the reasons
    explained below, although there are some definitions of “regularly”
    that could be read in the abstract to support such an interpretation,
    that interpretation would not be consistent with either the language
    of the statute in context or with the purposes behind the Act.
    We recognize that alternative uses of the word “regularly”
    could arguably imply that an employee must have a fixed schedule
    to be covered by the Act. See, e.g., Webster’s Encyclopedic
    Unabridged Dictionary 1624 (1996) (defining “regularly” to
    sometimes mean “at regular times” or “according to plan, custom,
    etc.”); The American Heritage Dictionary 1041 (2d ed. 1985)
    (including, as a definition of “regular,” “[c]onforming to set
    procedure,” “[c]onstant” or “not varying”). In keeping with those
    definitions, Maryland courts have sometimes interpreted
    “regularly” to suggest a fixed course of conduct. As the Court of
    Appeals put it in one case, the word “regularly” tends to mean “in
    a regular manner or in accordance with some prescribed or adopted
    rule or order[,]” which “‘implies method, continuity and
    consistency, and excludes the idea of incidental, occasional, or
    casual service or use.’” Comptroller v. M.E. Rockhill, Inc., 
    205 Md. 226
    , 235 (1954) (citing Carter v. Reardon-Smith Line, 
    148 Md. 545
    , 559 (1925)); see also Allstate Ins. Co. v. Humphrey, 
    246 Md. 492
    , 497 (1967) (listing several dictionary definitions of
    “regular,” some of which imply that regular actions take place at
    fixed times or at fixed intervals); Hodgson v. Flippo Const. Co.,
    
    164 Md. App. 263
    , 270 (2005) (finding that “[t]he word ‘regular’
    34                                                       [103 Op. Att’y
    implies a uniform course of conduct” (quoting McElroy Truck
    Lines, Inc., v. Pohopek, 
    375 Md. 574
    , 577 (2003)).13
    Nonetheless, after considering the words of the Act in context
    and reading them in light of the Act’s purpose, we do not believe
    that the General Assembly intended to categorically exclude all
    employees who do not work a regular schedule or a set number of
    hours per week. In our view, the context surrounding the word
    “regularly” in the statute more strongly supports reading the term
    in accordance with its ordinary meaning as “usually,” rather than
    as requiring a fixed schedule. After all, creating an exception for
    employees who “regularly work less than 12 hours a week” would
    be an awkward way to exclude all employees who do not work
    according to a set schedule or set hours, given that the exception
    establishes a threshold based on the hours an employee works, not
    the hours for which the employee is scheduled.
    What is more, reading the exception to apply only to those
    employees who usually work less than 12 hours a week is far more
    consistent with the purpose of the Act. See Floor Report H.B. 1,
    2017 Leg., Reg. Sess. at 10 (explaining that the Act is “needed”
    because “[m]any Marylanders lack the ability to take a day off
    when they are sick” and noting that the bill will provide new sick
    leave benefits to “almost 800,000 Maryland workers”). A remedial
    statute, like the Act, must be “liberally construed . . . to effectuate
    [its] broad remedial purpose,” and any “exemptions” from the
    statute “must be narrowly construed.” 
    Lockett, 446 Md. at 424
    (internal quotation marks omitted); see also Pak v. Hoang, 
    378 Md. 315
    , 325 (2003) (explaining that “statutes are remedial in nature
    if,” for example, “they are designed to correct existing law, to
    redress existing grievances and to introduce regulations conducive
    to the public good” (internal quotation marks and citation
    13
    However, it is worth noting that, even under these definitions of
    “regularly,” it is not clear that every employee without a regular schedule
    of some kind would be excluded from the Act. Rather, a substitute
    teacher who almost always works more than 12 hours a week would be
    engaging in a “uniform course of conduct,” 
    Hodgson, 164 Md. App. at 270
    , and would be doing so with “method, continuity and consistency,”
    M.E. Rockhill, 
    Inc., 205 Md. at 235
    , regardless of whether that substitute
    had a fixed schedule or guaranteed hours. Defining “regularly” to
    require a uniform course of conduct, therefore, still would not
    categorically exclude all daily substitute teachers from the Act’s
    protections.
    Gen. 18]                                                                 35
    omitted)).14 Applying those principles here, we must interpret the
    exception narrowly to further the legislative goal of securing sick
    leave for tens of thousands of previously unprotected Marylanders.
    Reading the statute to categorically exclude all employees without
    a regular schedule would not further that purpose and would deny
    the Act’s protections not just to daily substitute teachers, but to
    many other workers as well.
    Indeed, a significant percentage of employees have an
    irregular work schedule, in sectors as diverse as the entertainment,
    retail, personal services, real estate, and transportation industries.
    See Economic Policy Institute, Irregular Work Scheduling and Its
    14
    In some instances, the Court of Appeals seems to define “remedial”
    statutes more narrowly to mean just “those which provide a remedy, or
    improve or facilitate remedies already existing for the enforcement of
    rights and the redress of injuries” and that “do[] not affect substantive or
    vested rights.” Johnson v. Mayor & City Council of Baltimore, 
    430 Md. 368
    , 385 (2013) (quoting Langston v. Riffe, 
    359 Md. 396
    , 408-09
    (2000)); see also 
    Langston, 359 Md. at 409
    (noting that an act “is
    remedial in nature when it provides only for a new method of
    enforcement of a preexisting right” (internal quotation marks omitted)).
    However, the Court seems to use that definition of “remedial” only when
    determining whether legislation should apply retroactively. See
    
    Johnson, 430 Md. at 381-82
    (explaining that legislation governing
    procedures or remedies, unlike most legislation, is presumed to apply
    retroactively). When instead determining whether statutory language
    should be construed broadly to advance a remedial purpose, the courts
    have characterized remedial statutes to include those “designed to correct
    existing law, to redress existing grievances and to introduce regulations
    conducive to the public good.” 70 Opinions of the Attorney General 87,
    90 (1985) (quoting State v. Barnes, 
    273 Md. 195
    , 208 (1974)). In fact,
    in Johnson, the Court held that an amendment to the Workers’
    Compensation Act was not “remedial” and should not be applied
    retroactively, while at the same time acknowledging that the Workers’
    Compensation Act, as a whole, “is a remedial statute” that should be
    construed liberally to advance its “benevolent 
    purposes.” 430 Md. at 377
    (internal quotation marks omitted). In any event, this statutory exception
    for employees who “regularly work[]” less than 12 hours a week must
    be read narrowly because, generally speaking, “‘[w]hen a general
    provision in a statute has certain limited exceptions, all doubts should be
    resolved in favor of the general provision rather than the exceptions.’”
    Blue v. Prince George’s County, 
    434 Md. 681
    , 695 (2013) (quoting
    Norman J. Singer and J.D. Shambie, Sutherland Statutes and Statutory
    Construction § 47:11 (2013) (internal footnote omitted in Blue; alteration
    in Blue)).
    36                                                      [103 Op. Att’y
    Consequences, at 1, 2 (April 9, 2015), https://www.epi.org/files/
    pdf/82524.pdf. According to one estimate, for instance, “about 10
    percent of the workforce” in the United States does not have regular
    hours or regular schedules. 
    Id. at 1.
    Those workers are also often
    among our society’s most vulnerable, given that low-income
    workers are more likely to have irregular work schedules. 
    Id. at 1,
    10. In the absence of any clear indication that the Legislature
    intended to exclude such a wide swath of workers en masse from
    this remedial statute, we will not read that exception into the
    statute. We “cannot assume authority to read into the [statute] what
    the Legislature apparently deliberately left out.” Walzer v.
    Osborne, 
    395 Md. 563
    , 584 (2006) (internal quotation marks
    omitted).15 For all of these reasons, we think the best reading of
    the statutory language is the most natural one: that an employee
    “regularly works less than 12 hours a week” when the employee
    usually or normally works fewer than 12 hours.
    Of course, in some cases, it may be difficult to determine
    whether an employee without a regular work schedule usually
    works less than 12 hours a week. Thus, the Commissioner will
    likely need to issue more comprehensive guidance on that topic.16
    But the mere fact that the statute is ambiguous as applied to some
    situations does not mean that it is ambiguous as applied to the
    question here, that is, whether it categorically exempts daily
    substitute teachers. Cf. Allstate Ins. 
    Co., 246 Md. at 496
    (explaining that the fact “[t]hat a term [in a contract] cannot be
    precisely defined so as to make clear its application in all varying
    15
    Requiring employees to have a regular work schedule or guaranteed
    hours would also lead to other results that the Legislature likely did not
    intend. Such a requirement, for instance, might call into question
    whether employees who nearly always work a full 40-hours per week
    should be excluded from the Act merely because they are not guaranteed
    to work that many hours or because their weekly schedule is irregular.
    Similarly, if the statute required an employee to have a regular schedule
    in order to earn sick leave, some employers would have an incentive to
    exclude their employees from coverage simply by refusing to provide
    those employees with a regular work schedule.
    16
    In particular, the Commissioner may need to clarify how the Act is
    going to apply to new employees, including new daily substitute
    teachers, when it is not yet clear how many hours per week that employee
    will regularly work. Although it may be relatively easy to determine
    whether an employee regularly works less than 12 hours a week if that
    employee has a long work history with his or her employer, the same
    may not be true with respect to new employees without that same work
    history.
    Gen. 18]                                                              37
    factual situations does not mean that it is ambiguous” as applied to
    the circumstance at issue). The language of the exception, read in
    context and in light of the Act’s purpose, does not support a blanket
    exclusion of all daily substitute teachers.
    The legislative history, on balance, seems to confirm our
    conclusion as to the meaning of this exemption, or at the very least
    does not contradict it. See, e.g., State v. Roshchin, 
    446 Md. 128
    ,
    140 (2016) (explaining that even in instances “when the language
    is unambiguous, it is useful to review legislative history of the
    statute to confirm that interpretation”). Despite an indication that
    some members of the General Assembly did not expect daily
    substitute teachers to be covered, the legislative record does not
    establish that the Legislature as a whole intended the exemption for
    employees who “regularly work[] less than 12 hours a week” to
    exclude all daily substitutes or all employees who lack a regular
    schedule.
    As an initial matter, the Act’s Fiscal & Policy Note suggests
    that substitute teachers were going to be covered by the Act. The
    fiscal note warned that, under the Act, the Montgomery County
    public school system would “incur a substantial cost” to provide
    paid sick leave to “3,500 short-term substitute teachers” who were
    not already covered by the county’s preexisting paid sick leave
    legislation.17 Revised Fiscal & Policy Note, H.B. 1, 2018 Leg.,
    Reg. Sess. at 13. Although the fiscal note did not use the term
    “daily substitutes,” the phrase “short-term” substitutes seems to
    refer to the same category of teachers. Thus, legislators reading the
    fiscal note would likely have understood the Act to cover at least
    some daily substitutes.18
    17
    The County’s legislation, unlike the Act, included an express
    exemption for certain workers who “[do] not have a regular work
    schedule with the employer” and have to “contact[] the employer for
    work assignments.” Mont. Co. Code § 27-76(b).
    18
    The two school districts that submitted written testimony opposing
    the bill seemed to have the same understanding that the bill, at least as
    originally drafted, would cover at least some daily substitute employees
    even though they lacked a fixed schedule. See, e.g., Hearing on H.B. 1
    (written testimony of Anne Arundel County and Harford County Boards
    of Education). Although the testimony of private parties during
    committee hearings—particularly those that opposed the legislation—is
    not always reliable evidence of legislative intent, the testimony here
    confirms our understanding of the fiscal note.
    38                                                      [103 Op. Att’y
    Similarly, the reference to Montgomery County’s ordinance
    reinforces that, had the General Assembly wanted to exclude all
    employees without a regular schedule, it had two models for how
    to accomplish that goal: (1) Montgomery County’s law, which
    included an express exemption for certain on-call workers who lack
    “a regular work schedule,” Mont. Co. Code § 27-76(b), and (2) a
    bill proposed by the Governor as an alternative to the Act that
    would have similarly exempted some on-call workers who do “not
    have a regular work schedule with the employer.” H.B. 382, 2017
    Leg., Reg. Sess. (first reader). Yet the Legislature chose not to use
    that language, excluding only those employees who “regularly
    work[]” less than 12 hours a week (as well as a narrow subset of
    on-call, as-needed employees “in a health or human services
    industry”). See LE § 3-1303(a). That choice again suggests that
    § 3-1303(a)(1) does not categorically exclude all employees
    without a regular work schedule or set hours.19
    To be sure, some legislative history points in the other
    direction. Senator Middleton, who was the floor leader for the bill
    and a sponsor of the cross-filed Senate bill, suggested on the Senate
    floor that daily substitute teachers were not covered by the Act. See
    Senate Proceedings No. 56 (March 31, 2017); see also Part 
    I.C, supra
    . The “[s]tatements of [a] legislator acting as floor manager
    [or as] co-sponsor of the bill . . . while not conclusive on legislative
    intent, are generally accorded some weight by the courts in
    determining the meaning of a statute.” 87 Opinions of the Attorney
    General 106, 113 n.6 (2002); see also 
    Davis, 426 Md. at 231
    n.7
    (explaining that courts rely on testimony by bill sponsors as reliable
    19
    The General Assembly’s decision to include a specific exemption
    for certain on-call employees suggests that it did not understand the
    exception for employees who regularly work less than 12 hours a week
    to categorically exclude such on-call employees. If those employees
    were already excluded by the “regularly works” language, the General
    Assembly presumably would not have needed to include the “health or
    human services industry” exemption. However, there was at least some
    evidence in the legislative record that on-call workers in the health and
    human services industries sometimes have a set schedule “for a limited
    duration,” see Hearing on H.B. 1 (written testimony of the Society for
    Human Resource Management), or work a set number of hours for a
    limited period of time, see 
    id. (written testimony
    of MNCHA), so it is at
    least possible that the General Assembly included the “health or human
    services” exemption to clarify that those on-call workers would be
    excluded from the statute even when temporarily working regular
    schedules. Thus, we do not rely too heavily on this point.
    Gen. 18]                                                             39
    evidence of legislative intent, “especially where there were
    minimal amendments to the bill . . . after that testimony”). That is
    because floor leaders and bill sponsors tend to know the details of
    their bills better than other members, so other members will often
    rely on their explanations when deciding how to vote. See Jack
    Schwartz and Amanda Stakem Conn, The Court of Appeals at the
    Cocktail Party: The Use and Misuse of Legislative History, 54 Md.
    Law Rev. 432, 446 (1995) (explaining that the testimony of bill
    sponsors is “likely to be especially reliable evidence” because it
    typically “reflect[s] the views of those most likely to know
    something about the legislation and to whom other members, for a
    variety of reasons, tend to defer”).20
    Here, Senator Middleton’s statement is entitled to
    considerable weight. Because he was both the floor leader and a
    sponsor of the cross-filed Senate bill, some senators may have
    voted based on the understanding that the bill would not apply to
    daily substitute teachers. Taken alone, however, the Senator’s
    statement is not conclusive, for at least two reasons. First, his
    statement did not purport to interpret the exception for employees
    who “regularly work[] less than 12 hours a week” and thus does
    not suggest that he read that particular exception to exclude daily
    substitute teachers and all other employees who lack a regular work
    schedule. Second, it is not clear that Senator Middleton’s statement
    was understood by his fellow legislators to suggest that all daily
    substitutes would be excluded. Senator Middleton was responding
    to a question about whether the Act applied to a hypothetical
    substitute teacher who works “maybe a day a week or maybe four
    or five times a month.” Senate Proceedings No. 56 (March 31,
    2017). But a substitute teacher who works that infrequently will
    “regularly work[] less than 12 hours a week” under any possible
    definition of the phrase and thus would be excluded from the Act
    no matter how the exception were interpreted. Therefore, the
    20
    Courts do not, however, provide any significant weight to post-hoc
    statements made after the enactment of the bill. See Building Materials
    Corp. of 
    Am, 428 Md. at 592
    . Thus, we do not rely on the statements
    made by Senator Middleton and Senator King in their letter to us
    requesting this opinion that “[w]e believe that it was the intent of the
    General Assembly to exclude daily substitute employees who can reject
    or accept the shift offered and are not guaranteed to be called to work
    from this law.” Letter from the Honorable Nancy J. King and Thomas
    McClain Middleton to Brian E. Frosh (March 29, 2018).
    40                                                       [103 Op. Att’y
    legislative history, considered as a whole, does not appear to
    contradict our conclusion as to this exception.
    In sum, we conclude that the exception for employees who
    regularly work less than 12 hours a week does not categorically
    exclude daily substitute teachers from the protection of the Act.
    We therefore turn to other provisions in the Act to see if any of
    them create a categorical exemption.
    2.      As-Needed Employees in a Health or Human Services
    Industry
    The second potentially relevant exception provides that the
    Act “does not apply to” an employee who:
    (3) (i) is called to work by the employer
    on an as-needed basis in a health or human
    services industry;
    (ii) can reject or accept the shift offered by
    the employer;
    (iii) is not guaranteed to be called on to
    work by the employer; and
    (iv) is not employed by a temporary
    staffing agency.
    LE § 3-1303(a)(3). This exception would likely apply to daily
    substitute teachers if they were to qualify as employees “in a health
    or human services industry,” because they meet all of the other
    criteria: they are called to work on an “as-needed basis,” may
    “reject or accept” their shifts, are “not guaranteed to be called on
    to work” by the school system, and are not “employed by a
    temporary staffing agency.” However, for the reasons explained
    below, our view is that daily substitute teachers are not employed
    “in a health or human services industry” and thus do not fall within
    this exception.
    To determine the meaning of “a health or human services
    industry,” we look first to the “natural and ordinary meaning” of
    the phrase. 
    Davis, 426 Md. at 218
    . In doing so, it is again a “useful
    starting point” to examine dictionary definitions of the term.
    
    Deibler, 423 Md. at 67
    (internal quotation marks omitted). Here,
    although it appears that most dictionaries do not include a
    definition for “human services,” there are some dictionaries that
    define the term to mean “programs or facilities for meeting basic
    health, welfare, and other needs of a society or group, as of the
    Gen. 18]                                                              41
    poor, sick, or elderly.” E.g., Webster’s Encyclopedic Unabridged
    Dictionary 931 (1996); The Random House Dictionary of the
    English Language Unabridged 931 (2d ed. 1990). While that
    definition is theoretically broad enough to encompass the field of
    education—which does, after all, help to provide a societal need—
    that is far from the most natural way to read the definition. And
    more importantly, such a reading would not be consistent with how
    the term “human services” is used and understood elsewhere in
    Maryland law.
    Rather, in Maryland, the term “human services” is used:
    (1) to describe the article of the Code that governs social service
    programs, public assistance programs, child protective services,
    elder care, help for disabled individuals, and other similar programs
    that focus primarily on care for vulnerable or disadvantaged
    groups; and (2) to describe the name of the principal department of
    the Executive Branch that oversees most of those programs. See
    Md. Code Ann., Hum. Servs. § 2-201. In fact, during the same
    legislative session that the Legislature passed the sick leave statute
    in question, it also changed the name of the former Department of
    Human Resources to the “Department of Human Services” so as to
    more accurately reflect the agency’s mission. See 2017 Md. Laws,
    ch. 205. Therefore, when the General Assembly used the term
    “human services industry” in the Act, it more likely had in mind
    industries that provide categories of care and assistance similar to
    those mentioned in the Human Services Article, rather than the
    field of primary and secondary education.21
    21
    The human services industry itself seems to have a similar
    understanding of the types of fields that comprise “human services.”
    See, e.g., National Organization for Human Services, What Is Human
    Services?, https://www.nationalhumanservices.org/what-is-human-
    services (“‘Human services professional’ is a generic term for people
    who hold professional and paraprofessional jobs in such diverse settings
    as group homes and halfway houses; correctional, intellectual disability,
    and community mental health centers; family, child, and youth service
    agencies, and programs concerned with alcoholism, drug abuse, family
    violence, and aging.”); Arianne Sellers, The New Human Services
    Industry: Changing the World for the Profit or For the Better?, Journal
    of Social Innovations (Jan. 29, 2013), http://www.socialinnovations
    journal.org/editions/issue-13-winter-2013/74-what-works-what-doesnt/
    828-the-new-human-services-industry-changing-the-world-for-the-
    profit-or-for-the-better (“The human services industry umbrella
    encompasses a range of social and behavioral health services, such as
    42                                                       [103 Op. Att’y
    Consistent with that understanding, the General Assembly
    has, in other contexts, defined “human services worker” to mean a
    “professional employee of any public or private health or social
    services agency or provider,” Md. Code Ann., Fam. Law § 14-
    101(h), and has defined “human services professional” to include
    “social workers,” “professional counselors,” “nurses,” and “school
    psychologists,” Hum. Servs. § 4-301(b)(1) (emphasis added), but
    not school teachers. Similarly, the General Assembly has often
    distinguished between the fields of education and human services.
    For instance, the Legislature imposed a requirement to report child
    abuse on “health practitioner[s], police officer[s], educator[s], or
    human service worker[s],” Md. Code Ann., Fam. Law. § 5-704(a)
    (emphasis added), implying that “educator[s]” are not included
    within the term “human service worker[s].” See also Fam. Law.
    § 5-701(g) (referring separately to “[e]ducator[s] or human service
    worker[s]”); Md. Code Ann., Local Gov’t (“LG”) § 12-402(e)(2)
    (providing that “the county commissioners [of Calvert County]
    may donate an interest in surplus real property to a private,
    nonprofit corporation for educational, human services, housing,
    cultural, recreational, or community uses” (emphasis added)); LG
    § 12-406(c)(1) (providing the same power to Charles County); LE
    § 9-6A-09(c)(1) (recognizing that there are different college
    degrees offered for the fields of “education” and “human services,”
    respectively); but see N.Y. Soc. Serv. Law § 488 (defining “human
    services professional” to include a “school official, which includes
    . . . school teacher”). Thus, it appears that the Maryland Legislature
    generally does not, and would not, understand the term “human
    services industry” to encompass substitute teaching for local school
    systems.22
    disability programs, youth development, mental health and crisis
    intervention, employment and housing and child and family services.
    Before the 1960s, these efforts were considered largely governmental.
    But through welfare state growth, it became common for nonprofit
    organizations to serve communities through public agency funding, like
    Medicaid, with legislative efforts focused on fostering this
    partnership.”); HumanServicesEdu.Org, The Definition of Human
    Services, https://www.humanservicesedu.org/definition-human-
    services.html (defining a human service as “a service that is provided to
    people in order to help them stabilize their life and find self-sufficiency
    through guidance, counseling, treatment and the providing for of basic
    needs”).
    22
    It also seems unlikely that the General Assembly would have
    referred to public education as an “industry.” We recognize, however,
    that there may be some situations in which it is difficult to distinguish
    Gen. 18]                                                               43
    Even assuming for the sake of argument that the statutory
    language is ambiguous, we must again construe the statute broadly
    and the exception narrowly to further the broad remedial purposes
    behind the legislation. 
    Lockett, 446 Md. at 424
    ; see also 
    Blue, 434 Md. at 695
    (“When a general provision in a statute has certain
    limited exceptions, all doubts [typically] should be resolved in
    favor of the general provision rather than the exceptions.” (internal
    quotation omitted)). Those principles counsel against any reading
    of “human services industry” that would stretch the phrase beyond
    its most natural reading to exclude an entire class of employees
    from the Act’s protections.
    Finally, if we assume the statute is ambiguous, we can also
    look to the legislative history. But the legislative history here is
    inconclusive. On one hand, the bill file suggests that, in adding the
    health-or-human-services exception to the Act, the General
    Assembly was responding to specific concerns about PRN
    employees raised by groups like MNCHA, the Community
    Behavioral Health Association, Shepard’s In-Home Care, the
    Visiting Angels, and Kaiser Permanente, all of which naturally fit
    within the ordinary meaning of the health or human services
    industry. See Part 
    I.C, supra
    . Along those lines, a summary chart
    prepared by DLS explained that the purpose of the provision in
    question was to “exempt ‘PRN’ workers,” elaborating that
    “[n]urses, X-ray technicians, respiratory therapists and many other
    healthcare workers ‘work PRN,’” without mentioning substitute
    teachers or education employees. House Bill 1 Summary at 4; see
    also Ford Motor Credit Co., LLC v. Roberson, 
    420 Md. 649
    , 666
    n.13 (2011) (relying on a DLS chart in the bill file); In re Taylor,
    
    312 Md. 58
    , 66 (1988) (same).23
    between the fields of education and human services. It is at least
    possible, for example, that a day-care provider or a teacher for the Head
    Start program could be considered part of a human services industry.
    Although we do not purport to draw any absolute lines here as to the
    meaning of “human services industry” in every context, we see no
    indication that the General Assembly would have understood all public
    school teachers to be employees in a “human services industry.”
    23
    The boards of education from Anne Arundel and Harford Counties
    also submitted written testimony raising similar concerns about daily
    substitute teachers, but there is no indication in the legislative history
    that the General Assembly considered their testimony in crafting the
    “health or human services” exception. Rather, as the director of
    intergovernmental relations for MABE acknowledged during the next
    legislative session, the local school systems did not make the full extent
    44                                                      [103 Op. Att’y
    On the other hand, we are mindful of Senator Middleton’s
    statement on the Senate floor that the Act would not apply to daily
    substitute teachers who are “call[ed]” by the school system and
    have “an option of coming in or not.” Senate Proceedings No. 56
    (March 31, 2017). If he was relying on the health-or-human-
    services exemption in § 3-1303(a)(3) to support that view, his
    interpretation is entitled to considerable weight in our analysis,
    because he was a sponsor of the bill and its floor leader. See Part
    
    II.B.1, supra
    . Even so, however, the “motivations of a legislative
    sponsor may not reflect the intent of the legislative body” as a
    whole. 99 Opinions of the Attorney General 31, 47 n.17 (2014).
    As explained above, we do not know for sure that other senators
    would have understood his remarks to support a categorical
    exemption for all daily substitute teachers, rather than just those
    who work less than 12 hours a week, see Part 
    II.B.1, supra
    , and
    even if so, we cannot be sure that the House of Delegates shared
    that understanding, because no similar statement was made in the
    House. Thus, although Senator Middleton’s views provide
    important evidence of legislative intent, his statements do not by
    themselves establish that the Legislature as a whole intended the
    exception for on-call workers in the “human services industry” to
    encompass daily substitute teachers.
    To be clear, a faithful search for legislative intent when a
    statute is ambiguous requires us to give due consideration to
    statements by a sponsor about the intended effect of that statute.
    But that very same respect for the General Assembly also requires
    us to avoid inserting an exception into a statute “where none has
    been made by the Legislature” and where the language of the
    statute indicates that none was intended. Addison v. Lochearn
    Nursing Home, LLC, 
    411 Md. 251
    , 277 (2009) (quoting Johnson v.
    Mayor and City Council of Baltimore, 
    387 Md. 1
    , 15 (2005)); see
    also Pappas v. Pappas, 
    287 Md. 455
    , 465 (1980) (“A court may
    not under the guise of interpretation insert or omit words to make a
    statute express an intention not evidenced in its original form.”);
    
    Johnson, 430 Md. at 394
    (declining to follow sponsor testimony
    where, as here, the bill files included “contradictory” evidence
    weighing in both directions, and “the weight of all relevant
    considerations dictates the opposite conclusion” from the sponsor’s
    of their concerns about daily substitute teachers clear to the Legislature
    until relatively late in the legislative process during the 2017 session.
    See Hearing on S.B. 304, 2018 Leg., Reg. Sess. (oral testimony of John
    Woolums, MABE).
    Gen. 18]                                                                  45
    testimony). In our opinion, based on the weight of all of the
    relevant considerations here, the exception for workers in a “health
    or human services industry” does not apply to daily substitute
    teachers, and such teachers are not categorically excluded from the
    Act.24
    Still, that does not mean that all, or even most, daily substitute
    teachers will be covered by the Act or will accrue sick and safe
    leave during each pay period. To the contrary, many (and perhaps
    most) daily substitute teachers will “regularly work[] less than 12
    hours a week” and thus be exempt from the Act in its entirety. LE
    § 3-1303(a)(1). And even a substitute teacher who usually works
    more than 12 hours a week will not accrue leave for any 2-week
    pay period “in which the employee worked fewer than 24 hours
    total.” LE § 3-1304(c)(5). We merely conclude that daily substitute
    teachers are not categorically excluded from the Act.
    C.        Would Applying the Act to Daily Substitute Teachers Create
    an Absurd Result?
    Although we believe that the best reading of the statute is that
    daily substitute teachers are not categorically excluded, we must
    consider whether that interpretation will lead to results that are
    “absurd, illogical, or incompatible with common sense.” 
    Lockshin, 412 Md. at 276
    . At first glance, it might seem strange for school
    systems to have to pay two substitute teachers—in addition to a
    24
    The local school systems also raised the possibility that daily
    substitutes might be excluded from the Act under a separate provision
    stating that the Act does not “require an employer to modify an existing
    paid leave policy” if “the paid leave policy does not reduce employee
    compensation for an absence due to sick or safe leave.” LE § 3-
    1302(b)(2). However, that provision does not apply to daily substitutes,
    because the systems’ current policies do in fact reduce a substitute’s
    compensation when the substitute cancels or declines a job. After all, a
    substitute is not paid if the substitute does not work, so the loss of a work
    day necessarily reduces the substitute’s compensation. This provision
    instead applies to workers like adjunct faculty members at institutions of
    higher education, who generally receive a set stipend for an entire
    semester, regardless of whether they have to cancel a class. See Letter
    from Sandra Benson Brantley, Counsel to the General Assembly, to
    Delegate Luke Clippinger (Feb. 15, 2018); see also DLLR, Maryland
    Healthy Working Families Act: Frequently Asked Questions at 13
    (explaining that employees who work on commission may also fall into
    this category).
    46                                                         [103 Op. Att’y
    regular teacher—for the same day of work. But, in our view, there
    is nothing absurd about providing paid sick leave to substitute
    teachers who regularly work more than 12 hours a week, especially
    given that some of those substitutes might work for their school
    system nearly every day and might rely on their income from
    substitute teaching to earn a living.
    In fact, at least three other states—California, Arizona, and
    Oregon—seem to guarantee paid sick leave to their daily substitute
    teachers. See, e.g., Cal. Labor Code, Art. 1.5 § 246 (covering all
    but a few employees who work “30 or more days a year”); Ariz.
    Rev. Stat. Ann. §§ 23-362, 372 (excluding only persons who are
    “employed by a parent or a sibling” or “employed performing
    babysitting services in the employer’s home on a casual basis”);
    Industrial Comm’n of Ariz., Frequently Asked Questions About
    Minimum Wage and Earned Paid Sick Time, at 16 (July 3, 2017)
    (outlining the circumstances under which “on-call employees” in
    Arizona may use paid sick leave); Oregon Sch. Bd. Ass’n,
    Oregon’s Sick Time Frequently Asked Questions, at 10 (Sept. 26,
    2016).25 Under those statutes, school systems in California and
    Oregon have apparently already developed procedures for
    substitute teachers to accrue and use sick leave.26 Given that other
    25
    In Oregon, some school systems have said that daily substitute
    teachers may earn leave but are entitled to use accrued leave only when
    they were already scheduled in advance for that day. Eugene Sch. Dist.,
    Substitute Sick Time, https://www.4j.lane.edu/hr/substitute-sick-time/;
    North Clackamas Sch. Dist., Oregon Sick Time Rule Guidance in North
    Clackamas Sch. Dist., https://www.nclack.k12.or.us/sites/default/files/
    fileattachments/business_services/page/7791/ncsdoregon_sick_leave
    _rule_guidance.pdf. It is not clear, however, whether those policies are
    based on an interpretation of Oregon’s sick leave law or on some other
    ground. Somewhat similarly, the State of Washington has apparently
    interpreted its paid sick leave law to allow daily substitutes to accrue sick
    leave but to prevent them from using sick leave unless they are
    “required” to work on a particular day. Porter Foster Rorick LLP,
    Washington Public School Substitutes and Coaches under Initiative
    1433 (Jan. 19, 2018), https://pfrwa.com/HT/180118paid.sick.leave.pdf.
    Because substitute teachers are almost never “required” to work,
    however, Washington’s interpretation affords little benefit to most daily
    substitutes, unless they are eventually hired as a regular teacher and may
    carry over accrued leave that they earned as a substitute.
    26
    See, e.g., Riverside Unified Sch. Dist., Substitute Teacher
    Handbook, at 18 (April 2017), http://www.riversideunified.org/
    UserFiles/Servers/Server_580721/File/Departments/Personnel/Substitut
    e%20Handbook%2016-17%20rev.%204-13-17.pdf; see also Twin
    Gen. 18]                                                               47
    states are providing paid sick leave to daily substitutes, it is difficult
    to see how providing the same type of leave to Maryland substitutes
    would be an absurd result.
    We recognize that some provisions of the Act may be difficult
    to apply in practice to on-call employees like daily substitute
    teachers. See Stellman Letter at 6. For instance, the Act gives
    employers discretion to provide employees with the “full amount”
    of their sick and safe leave at the beginning of the year that the
    employees “would earn over the course of the year.” LE § 3-
    1304(d). That provision cannot practically be applied to daily
    substitutes when the school systems do not know how many hours
    the substitute will earn during the year. Similarly, the Act allows
    an employer to require that an employee provide up to 7 days
    “reasonable advance notice” of the employee’s intent to take sick
    leave when the need for leave is foreseeable. LE § 3-1305(b)(1).
    If, however, a daily substitute teacher provides advance notice of
    an intent to take leave when that substitute is not already scheduled
    for an assignment and the school system does not offer the
    substitute an assignment, it is not clear whether the substitute could
    use his or her leave under those circumstances.
    However, the mere existence of questions about how to apply
    some provisions of the Act does not mean that the Act as a whole
    cannot be applied to daily substitutes. The General Assembly can
    seldom foresee how a statute will apply in every case or how all the
    pieces of a statutory scheme will fit together in every situation. In
    part for that reason, the Legislature gave the Commissioner
    authority to promulgate regulations to clarify how the Act will be
    applied where the statute leaves some ambiguity. Although it is
    not our role to make policy on behalf of DLLR, and it is beyond
    the scope of this opinion to advise on the legality of any
    hypothetical interpretation by DLLR, we think the Commissioner
    Rivers Unified School District, Substitute Sick Leave, at 1 (May 2018),
    http://www.twinriversusd.org/documents/Operations/Human%20Resou
    rces/Substitute%20Services/Substitute%20Information/Substitute%20S
    ick%20Leave%20Information.pdf; West Contra Costa Unified School
    District, Substitute Sick Leave, https://www.wccusd.net/Page/6247;
    Eugene Sch. Dist., Substitute Sick Time, https://www.4j.lane.edu/hr/
    substitute-sick-time/; North Clackamas Sch. Dist., Oregon Sick Time
    Rule Guidance in North Clackamas School District, https://
    www.nclack.k12.or.us/sites/default/files/fileattachments/business_servi
    ces/page/7791/ncsd_oregon_sick_leave_rule_guidance.pdf.
    48                                                         [103 Op. Att’y
    has at least some discretion to clarify how the statute will apply to
    daily substitute teachers in particular circumstances.            The
    Commissioner might even have latitude to interpret the statute so
    as to impose some limits on when daily substitutes can use their
    accrued sick and safe leave, if necessary to ensure that the statutory
    scheme functions in a workable fashion, consistent with the
    legislative purpose.27
    III
    Conclusion
    In sum, we conclude that the Act does not categorically
    exclude daily substitute teachers from its scope. Although many
    daily substitutes will not be entitled to earn sick leave because they
    regularly work less than 12 hours a week, there will be at least some
    substitutes entitled to leave under the Act. That said, the
    Commissioner may have authority to interpret the Act to impose
    some limits on when daily substitutes may use leave they have
    accrued.
    Brian E. Frosh
    Attorney General of Maryland
    Patrick B. Hughes
    Chief Counsel,
    Opinions and Advice
    *Elizabeth M. Kameen, Assistant Attorney General, contributed
    significantly to the preparation of this Opinion.
    27
    For example, although we do not decide the legality of any
    particular interpretation here, the Commissioner might be able to
    interpret the statute to impose certain limits on the ability of a substitute
    teacher to use sick leave when the substitute is not already scheduled to
    work on a particular day. See footnote 
    25, supra
    (noting that at least
    some Oregon school districts have adopted similar policies). We also
    note that, although the school systems have expressed concerns about
    facing penalties under the Act, see Stellman Letter at 3 n.3, the Act gives
    the Commissioner some discretion in enforcing the statute.