Wheeling v. Selene Finance, LP ( 2020 )


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  • Whitney Wheeling, et al. v. Selene Finance LP, et al. No. 2128, September Term 2017
    Opinion by Kehoe, J.
    REAL PROPERTY – SELF HELP – THREATENING TO TAKE POSSESSION OF
    PROPERTY
    Real Property § 7-113(b)(2)(ii) permits a party to use non-judicial self-help to gain
    possession of residential real property if, and only if, the party is (1) a party claiming the
    right possession, as that term is defined in the statute; (2) reasonably believes the resident
    has abandoned or surrendered possession of the property; (3) has a basis for that reasonable
    belief based on a reasonable inquiry into the occupancy status of the property; (4) provides
    notice to the resident(s) of the property as provided in subsection (c) of the statute; and (5)
    receives no responsive communication to that notice within 15 days after the later of
    posting or mailing the notice as required by subsection (c) of the statute.
    Subsection (d) of Real Prop. § 7-113 provides a cause of action for violations of
    subsection (b), and allows a resident to recover (i) possession of the property, if no other
    person then resides in the property; (ii) actual damages; and (iii) reasonable attorney’s fees
    and costs.
    The remedies of subsection (d) are available to a resident only when the party seeking
    possession locks a protected person out of the property, intentionally terminates or
    diminishes utility, water and sewer and similar services to the property, or takes any other
    action which deprives a protected resident of actual possession of the property. “Any other
    action” could include posting an abandonment notice without first conducting the
    “reasonable inquiry” required by subsections (b) and (c) of § 7-113 if, as a result of
    abandonment notice, a protected person vacates the property.
    The operative complaint in this case alleged that defendants Selene Finance and Gina
    Gargeu did not conduct a reasonable inquiry into the occupancy status of the properties of
    the plaintiffs, Eric and Whitney Wheeling, and Joanne Rodriguez, before posting an
    abandonment notice. Further, Selene Finance was not a “party claiming the right of
    possession” as to the Wheelings because it had not initiated foreclosure proceedings against
    the Wheelings’ property. However, neither the Wheelings nor Rodriguez were actually
    deprived of their property nor did the complaint allege that Selene Finance and Gargeu
    locked them out, terminated or diminished utility, water and sewer and similar services, or
    took any other action which deprived them of actual possession. The statutory cause of
    action of § 7-113(d) does not extend to them.
    MARYLAND CONSUMER PROTECTION ACT – PLEADING DAMAGES
    The Maryland Consumer Protection Act (“MCPA”) (codified in Commercial Law §
    13-101 et seq.) prohibits unfair, abusive, and deceptive trade practices in the collection of
    consumer debts. Com. Law § 13-303. The general rule for pleading damages, pursuant to
    Md. Rule 2-203(b) provides that “[e]ach averment of a pleading shall be simple, concise,
    and direct. No technical forms of pleadings are required. A pleading shall contain only such
    statements of fact as may be necessary to show the pleader’s entitlement to relief or ground
    of defense.” However, the MCPA contains a heightened pleading requirement for claims
    made under that statute, in that damages for emotional distress must be accompanied by
    observable physical manifestations. See Sager v. Housing Commission of Anne Arundel
    County, 
    855 F. Supp. 2d 524
    , 548–49 (D. Md. 2012).
    In their amended complaint, appellants alleged that they suffered “emotional damages
    and losses with physical manifestations such as fear (of losing their home), anxiety (with
    the threat of eviction through no fault of their own), [and] anger.” Additionally, appellants
    alleged that they “incurred legal fees to know her rights as a former owner of the property
    based on Selene’s and Gargeu’s deceptive eviction threats[.]”
    While these allegations may have satisfied the general pleading requirement of Md.
    Rule 2-203(b), they did sufficiently plead any observable physical manifestations of their
    emotional distress. The operative complaint did not allege that appellants manifested any
    observable physical manifestations of the emotional distress caused by Selene. Rather, the
    allegations regarding emotional distress amount to nothing more than assertions that
    Selene’s actions upset them. The MPCA requires more in order for a complaint to survive
    a motion to dismiss for failure to state a cause of action.
    2
    Circuit Court for Baltimore City
    Case No. 24-C-17-000996
    REPORTED
    IN THE COURT OF SPECIAL APPEALS
    OF MARYLAND
    No. 2128
    September Term, 2017
    ____________________________________
    WHITNEY WHEELING, ET AL.
    v.
    SELENE FINANCE LP, ET AL.
    ____________________________________
    Kehoe,
    Berger,
    Reed,
    JJ.
    ____________________________________
    Opinion by Kehoe, J.
    ____________________________________
    Filed: May 29, 2020
    Pursuant to Maryland Uniform Electronic Legal Materials Act
    (§§ 10-1601 et seq. of the State Government Article) this document
    is authentic.
    Suzanne Johnson
    2020-10-23 14:36-04:00
    Suzanne C. Johnson, Clerk
    In 2013, the General Assembly enacted Md. Code, § 7-113 of the Real Property Article
    to restrict the use of self-help in certain kinds of residential evictions. Eric Wheeling,
    Whitney Wheeling, and Joanne Rodriguez filed suit in the Circuit Court for Baltimore City
    against Selene Finance LP and Gina Gargeu (doing business as Century 21 Downtown),
    alleging that they had violated § 7-113 in their efforts to obtain possession of two
    residential properties. The Wheelings and Rodriguez also asserted that Selene’s actions
    violated the Maryland Consumer Protection Act (the “MCPA”), codified at Md. Code,
    § 13-101, et seq., of the Commercial Law Article. Selene and Gargeu filed motions to
    dismiss appellants’ amended complaint on the basis that it failed to state a cause of action.
    The circuit court granted both motions. Appellants noted this timely appeal and raise three
    issues, which we have rephrased:
    1. Did the circuit court err in ruling that appellants failed to plead a claim
    pursuant to the statutory cause of action established by Real Prop. § 7-113?
    2. Did the circuit court err in ruling that appellants failed to plead a claim
    under the MCPA?
    3. Did the circuit court err in ruling that appellants failed to adequately plead
    that they suffered actual injuries as a result of Selene’s and Gargeu’s actions?
    Although we see things a bit differently than did the circuit court, we will affirm its
    judgment. The amended complaint alleges facts which, if proven, establish that Selene and
    Gargeu violated § 7-113. However, the cause of action established by the statute extends
    only to cases in which a defendant has locked the plaintiff out of the property, intentionally
    terminates or diminishes utility, water and sewer and similar services to the property, or
    takes any other action which deprives a resident of actual possession of the property. The
    amended complaint does not assert that any of these things happened in this case. Assuming
    for purposes of analysis that Selene’s actions violated the MCPA, the amended complaint
    fails to allege damages with the specificity required for private causes of action under that
    statute.
    Background
    The Wheeling Claim
    Donna Poole owns a residential property in Anne Arundel County. At the time the
    events discussed herein took place, Eric and Whitney Wheeling, along with their children,
    were tenants on the property. We will refer to this property as the “Wheeling property.”
    Prior to the Wheelings’ tenancy, Poole purchased the property through a mortgage loan
    with CitiMortgage, Inc. When Poole defaulted on that loan in 2013, the loan was acquired
    by Christiana Trust, as trustee for Normandy Mortgage Loan Trust Series 2013-9.
    Selene Finance LP is a mortgage lender and servicer licensed to operate in Maryland.
    Selene acted as Normandy Mortgage’s servicer for Poole’s mortgage. On May 15, 2015,
    Selene posted a notice on the Wheeling property in accordance with Real Prop. § 7-113(c).
    The notice stated:
    IMPORTANT NOTICE ABOUT EVICTION
    A PERSON WHO CLAIMS THE RIGHT TO POSSESS THIS PROPERTY
    BELIEVES THAT THIS PROPERTY IS ABANDONED. IF YOU ARE
    CURRENTLY RESIDING IN THE PROPERTY, YOU MUST
    IMMEDIATELY CONTACT:
    2
    Selene Finance
    NAME
    9990 Richmond Avenue, Suite 400 S.
    Houston, TX 77042
    ADDRESS
    (877) 768-3759
    TELEPHONE
    5/15/15
    DATE OF THIS NOTICE
    IF YOU DO NOT CONTACT THE PERSON LISTED ABOVE WITHIN
    15 DAYS AFTER THE DATE OF THIS NOTICE, THE PERSON
    CLAIMING POSSESSION MAY CONSIDER THE PROPERTY
    ABANDONED AND SEEK TO SECURE THE PROEPRTY, INCLUDING
    CHANGING THE LOCKS WITHOUT A COURT ORDER.
    We will refer to this document as an “abandonment notice.”
    The amended complaint alleged that, after Mr. Wheeling read the abandonment notice,
    he telephoned Selene on May 19, 2015. A representative of Selene told him that foreclosure
    proceedings had been initiated against the property, that Selene understood the property
    was abandoned because it was not owner-occupied, and that the Wheelings had to vacate
    the property by June 1, 2015, or else Selene would change the locks. However, the
    representative refused to provide any details of the alleged foreclosure proceedings to Mr.
    Wheeling because he was not the owner of the property. Additionally, the amended
    complaint alleged that neither Selene nor Normandy Mortgage had initiated foreclosure
    proceedings against Poole when the abandonment notice was posted and, indeed, never did
    so. According to the amended complaint, at the time that the abandonment notice was
    posted, Poole was negotiating with Selene for a short sale of the property and had been
    informed by Selene that her property was not subject to a foreclosure.
    3
    The amended complaint also alleged that, as a result of both the abandonment notice
    and the statements made by Selene’s representative, the Wheelings suffered emotional
    distress and incurred attorney’s fees by contacting an attorney to seek legal advice about
    their rights as tenants.
    The amended complaint did not allege that the Wheelings vacated the home as a result
    of Selene’s actions, nor did it allege that Selene took any steps other than posting the
    abandonment notice to force or induce them to move.
    The Rodriguez Claim
    The second property at issue in this appeal is located in Baltimore City and was owned
    by Joanne Rodriguez during the relevant period (the “Rodriguez property”). Rodriguez
    purchased the property in 2008 through a mortgage backed by a federal housing program.
    After she was unable to make timely payments, the loan went into default and was
    eventually transferred to Sunset Mortgage Loan Trust, Series 2014-1.
    Selene, acting on behalf of Sunset Mortgage, filed a foreclosure action against the
    Rodriguez property. Sunset Mortgage was the successful bidder at the foreclosure auction
    and acquired the property for $42,000. The sale was ratified in September 2016.
    In February 2017, Selene contracted with Century 21 Downtown, a real estate
    brokerage company operated by Gina Gargeu. Acting as Selene’s agent, Gargeu scheduled
    a sheriff’s eviction for the Rodriguez property on March 28, 2017. On February 10, the
    sheriff posted a notice on the property informing the occupants that they would be evicted
    pursuant to a court order on March 28, 2017.
    4
    A little less than two weeks later, on February 22, Gargeu posted an abandonment notice
    on the Rodriguez property that was identical to the notice posted on the Wheeling property,
    but for differences in names, addresses, and other incidental information. The amended
    complaint alleged that Rodriguez learned about the abandonment notice through her
    neighbor, Dermot Delude-Dix. After seeing the abandonment notice, Delude-Dix called
    Gargeu and told her that Rodriguez still occupied the property. Rodriguez also alleged that
    she consulted an attorney to learn about her rights. Despite the scheduled eviction date and
    the abandonment notice, Rodriguez was never evicted from the property. The amended
    complaint did not allege that Rodriguez vacated the home as a result of Selene’s and
    Gargeu’s actions, or that Selene or Gargeu took any steps other than posting the
    abandonment notice to force or induce them to move. The amended complaint alleged that
    Rodriguez, like the Wheelings, suffered emotional distress and incurred legal fees as a
    result of the posting of the abandonment notice.
    The Current Action
    On March 1, 2017, appellants filed a joint complaint in the Circuit Court for Baltimore
    City on behalf of themselves and a proposed class of persons similarly situated. On May
    30, 2017, they filed an amended complaint. The amended complaint asserted two claims
    against Selene and Gargeu. First, the complaint alleged that Selene and Gargeu violated
    Real Prop. § 7-113(b) by making threats of eviction without first making a reasonable
    inquiry as to whether the properties were, in fact, abandoned. Second, the complaint alleged
    that Selene and Gargeu violated the MCPA by threatening to take possession of their
    properties by way of the abandonment notices. Appellants asked the court to certify their
    5
    claims as a class action, to grant declaratory and injunctive relief, and to award them
    monetary damages and attorneys’ fees.1
    Gargeu and Selene filed motions to dismiss the amended complaint for failure to state
    a cause of action.
    On August 8, 2017, the circuit court held a hearing on the motions to dismiss. Selene
    and Gargeu argued that: (1) they were not liable under Real Prop. § 7-113 because the
    abandonment notices did not constitute a “threat” as defined in that statute; (2) the MCPA
    did not apply in this case because (a) the appellants are not “consumers” as defined in the
    MCPA, and (b) posting an abandonment notice on a residence is not a collection activity
    within the provisions of the MCPA; (3) Selene, as a licensed mortgage lender, was exempt
    from the provisions of the MCPA; and (4) appellants did not sufficiently plead damages in
    their complaint and could not show any accompanying physical manifestations of that
    distress.
    Appellants responded that § 7-113 requires a party who posts an abandonment notice
    to first make a reasonable inquiry as to the occupancy status of the property, and that Selene
    and Gargeu failed to do this before posting the abandonment notices. Appellants pointed
    out that the amended complaint alleged that both properties were inhabited at the time the
    1
    Appellants also filed a motion for partial summary judgment, requesting that the court
    find that “the threats of eviction on behalf of an unlicensed collection agency is not
    permitted under Maryland law.” A hearing on that motion was held on July 19, 2017. At
    the conclusion of the hearing, the motions court held the case sub curia to reserve on ruling
    until after the hearing on the motions to dismiss. The motions were rendered moot when
    the circuit court granted the motions to dismiss the amended complaint.
    6
    abandonment notices were posted. For example, Rodriguez appeared at the foreclosure
    proceedings concerning her property, and so, as a result, Selene was on notice that the
    property was, in fact, occupied. The alleged failures by Selene and Gargeu to conduct
    reasonable inquiries, appellants argued, caused damages, and the case should go to the trier
    of fact to resolve these issues. Moreover, appellants asserted that Selene did not have a
    basis for posting the abandonment notice to the Wheeling property under Real Prop. § 7-
    113 because it did not qualify as a “party claiming possession” as defined in subsection (a)
    of that statute.
    Appellants also elaborated on their claim for damages for emotional distress. They
    asserted that the MCPA allows for non-economic damages, and their counsel told the court
    that:
    [W]e’ve pled physical manifestations, what’s required under Maryland law
    is reasonable objectifiable information. And we’ve provided multiple
    characteristics of the physical manifestation. At this stage, that’s all that’s
    sufficient for notice pleading for actual damages. We’ve also pled that each
    Plaintiff’s incurred expense to make legal inquiries as to what their rights
    were. I mean that’s an economic damage. . . . But in any event, we’ve pled
    proper damages.
    On December 4, 2017, the circuit court granted both motions to dismiss without leave
    to amend. The court concluded that the abandonment notices posted by Selene and Gargeu
    conformed with the provisions of Real Prop. § 7-113. As to Selene, the court concluded
    that the amended complaint failed to allege sufficient facts which state a claim upon which
    relief can be granted because appellants were not evicted or otherwise deprived of their
    property, and so did not suffer an objectively identifiable actual injury. As to Gargeu, the
    7
    court concluded the MCPA did not apply to her because Com. Law § 13-104 exempts real
    estate brokers from the provisions of the MCPA.2
    This timely appeal followed.
    Analysis
    Under Md. Rule 2-322(b)(2), the court may dismiss a complaint if it fails “to state a
    claim upon which relief can be granted.” A motion to dismiss is properly granted if the
    factual allegations in a complaint, if proven, would not provide a legally sufficient basis
    for the cause of action asserted in the complaint. Md. Rule 2-322(b)(2). “Dismissal is
    proper only if the alleged facts and permissible inferences, so viewed, would, if proven,
    2
    The court’s ruling as to the MCPA’s application to Gargeu was superfluous. The
    MCPA claim in the amended complaint explicitly stated that it applied only to Selene. In
    their brief submitted to this Court, appellants’ MCPA arguments are again directed only at
    Selene. For reasons that aren’t clear from the record, the circuit court nonetheless stated in
    its order dismissing appellants’ MCPA claims that the MCPA does not apply to Gargeu by
    virtue of her profession as a real estate broker. See Com. Law § 13-104(1) (“This title does
    not apply to . . . [t]he professional services of a real estate broker, associate real estate
    broker, or real estate salesperson . . . .”).
    To the extent that appellants do assert an MCPA claim against Gargeu, the court’s
    ruling has not been challenged on appeal. With that said, the circuit court’s application of
    the categorial exemption to real estate brokers from the MCPA without further analysis
    may be problematic under the facts alleged in the amended complaint. See Andrews &
    Lawrence Professional Services, LLC v. Mills, 
    467 Md. 126
    , 156 (2020) (In deciding
    whether Com. Law § 13-104(1)’s exemption to “lawyers” applied to the activities of the
    law firm at issue in the case, the Court distinguished between services that require a
    professional license, which are exempt, from those that were performed by the law firm
    but may also “be performed by any collection agency,” which are not.) For the purposes of
    our analysis, we need not address whether a license as a real estate broker or associate
    broker is required to post an abandonment notice.
    8
    nonetheless fail to afford relief to the plaintiff.” Allied Investment Corp. v. Jasen, 
    354 Md. 547
    , 555 (1999) (cleaned up).
    When reviewing a motion to dismiss a complaint for failure to state a cause of action,
    we “assume the truth of all well-pleaded facts and allegations in the complaint, as well as
    all inferences that can reasonably be drawn from them.” O’Brien & Gere Engineers, Inc.
    v. City of Salisbury, 
    447 Md. 394
    , 404 (2016) (internal quotation marks omitted). Further,
    we view all well-pleaded facts and the inferences from those facts in a light most favorable
    to the plaintiff. Davis v. Frostburg Facility Operations, LLC, 
    457 Md. 275
    , 284 (2018).
    1. The Real Prop. § 7-113 Claims
    A. The Statute
    Appellants assert that Selene and Gargeu violated the provisions of Real Prop. § 7-113
    and that the cause of action established in subsection (d) of the statute provides them with
    a remedy. We agree, but only in part. As we will explain, the allegations in the amended
    complaint, if proven, show that Selene and Gargeu violated § 7-113. But the scope of the
    statutory remedy is not as broad as appellants contend.
    Our analysis starts with the statute. Section 7-113 states, in pertinent part (emphasis
    added):
    (a)(1) In this section the following words have the meanings indicated.
    (2) “Party claiming the right to possession” means a person or successor
    to any person who:
    (i) Does not have actual possession of a residential property; and
    (ii) Has or claims to have a legal right to possession of the residential
    property:
    1. By the terms of a contract or foreclosure sale;
    9
    *     *    *
    (3)(i) “Protected resident” means an owner or former owner in
    actual possession of residential property.
    (ii) “Protected resident” includes a grantee, tenant, subtenant, or other
    person in actual possession by, through, or under an owner or former
    owner of residential property.
    *     *    *
    (5) “Threaten to take possession” means using words or actions intended
    to convince a reasonable person that a party claiming the right to
    possession intends to take imminent possession of residential property in
    violation of this section.
    *     *    *
    (b)(1) Except as provided in paragraph (2) of this subsection, a party
    claiming the right to possession may not take possession or threaten to take
    possession of residential property from a protected resident by:
    (i) Locking the resident out of the residential property;
    (ii) Engaging in willful diminution of services to the protected resident;
    or
    (iii) Taking any other action that deprives the protected resident of
    actual possession.
    (2)(i) Except as provided in subparagraph (ii) of this paragraph, a party
    claiming the right to possession may take possession of residential
    property from a protected resident only in accordance with a writ of
    possession issued by a court and executed by a sheriff or constable.
    (ii) A party claiming the right to possession of residential property may
    use nonjudicial self-help to take possession of the property, if the party:
    1. Reasonably believes the protected resident has abandoned or
    surrendered possession of the property based on a reasonable
    inquiry into the occupancy status of the property;
    2. Provides notice as provided in subsection (c) of this section; and
    3. Receives no responsive communication to that notice within 15
    days after the later of posting or mailing the notice as required by
    subsection (c) of this section.
    (c)(1) If a party claiming the right to possession of residential property
    reasonably believes, based on a reasonable inquiry into the occupancy status
    of the property, that all protected residents have abandoned or surrendered
    possession of the residential property, the party claiming the right to
    10
    possession may post on the front door of the residential property and mail by
    first-class mail addressed to “all occupants” at the address of the residential
    property a written notice in substantially the following form:
    “IMPORTANT NOTICE ABOUT EVICTION
    A person who claims the right to possess this property believes that this
    property is abandoned. If you are currently residing in the property, you must
    immediately contact:
    ______________________________
    Name
    ______________________________
    Address
    ______________________________
    Telephone
    ______________________________
    Date of this notice
    If you do not contact the person listed above within 15 days after the date of
    this notice, the person claiming possession may consider the property
    abandoned and seek to secure the property, including changing the locks
    without a court order.”.
    *   *    *
    (d)(1) If in any proceeding the court finds that a party claiming the right to
    possession violated subsection (b) of this section, the protected resident may
    recover:
    (i) Possession of the property, if no other person then resides in the
    property;
    (ii) Actual damages; and
    (iii) Reasonable attorney’s fees and costs.
    (2) The remedies set forth in this subsection are not exclusive.
    (e) This section does not apply if the parties are governed by Title 8,
    Subtitle 2, or Title 8A of this article.[3]
    Real Prop. § 7-113 was enacted by 2013 Maryland Laws Ch. 514, § 1 (S.B. 642, eff.
    3
    Title 8, Subtitle 2 of the Real Property Article pertains to residential leases. Title 8A
    is concerned with leases in mobile home parks.
    11
    June 1, 2013).4
    The legislative history indicates that the statute was a direct response to the holding of
    the Court of Appeals in Nickens v. Mount Vernon Realty Group, 
    429 Md. 53
     (2012). See
    Fiscal and Policy Note for S.B. 642 (2013 Session). The property at issue in Nickens was
    sold in a foreclosure sale. 
    429 Md. at 59
    . The purchaser hired Mount Vernon to act as the
    property manager for the property. 
    Id.
     In that capacity, Mount Vernon told Nickens, who
    was living on the property, that it intended to enter the property and remove his possessions
    unless he moved out. 
    Id.
     Nickens did not vacate, and, while he was away, Mount Vernon
    4
    The title to Chapter 514 states that the statute was enacted:
    for the purpose of prohibiting a party claiming the right to possession from
    taking possession or threatening to take possession of residential property
    from a certain protected resident in a certain manner[, and] prohibiting a
    landlord from taking possession or threatening to take possession of a
    dwelling unit from a tenant or tenant holding over in a certain manner . . . .
    Although uncodified, “the title of an act is relevant to ascertainment of its intent and
    purpose[.]” Yonga v. State, 
    221 Md. App. 45
    , 63 (2015), aff’d, 
    446 Md. 183
     (2016),
    superseded by statute as noted in State v. Smith, 
    244 Md. App. 354
    , 376 n.5 (2020) (quoting
    MTA v Baltimore County Revenue Auth., 
    267 Md. 687
    , 695–96 (1973).
    The Maryland Constitution requires that every law enacted by the General Assembly
    include a descriptive title. Maryland Constitution Art. III, § 29. Among the functions of a
    title are advising the legislature and the public of the subject matter and the purpose of the
    proposed legislation. Dan Friedman, The Maryland State Constitution A Reference Guide
    106–10 (2006) (citing, among other cases, Originz v. James, 
    309 Md. 381
    , 398 (1987) and
    Allied Am. Mutual Fire Ins. Co. v. Commissioner of Motor Vehicles, 
    219 Md. 607
    , 614–15
    (1959)). See also Commissioners of Carroll County v. Stephans, 
    286 Md. 384
    , 395 (1979),
    abrogated on other grounds by Maryland Overpak Corp. v. Mayor and City Council of
    Baltimore, 
    395 Md. 16
     (2006) (The purpose of Article III § 29 “is to inform the members
    of the General Assembly and the public of the nature of the proposed legislation.”)
    12
    entered the property, changed the locks, disposed of Nickens’s possessions, and posted a
    “No Trespassing” sign. Id. at 59–60.
    The Court of Appeals affirmed Mount Vernon’s use of the common-law remedy of
    self-help and held that doing so was reasonable in light of the circumstances. Id. at 62.
    Tracing the origins of the self-help remedy and its development in Maryland, the Court
    reasoned that “even if no notice was given, we hold that notice is not required in order to
    exercise peaceable self-help” because doing so “is entirely compatible with a desire to
    avoid a confrontation possibly leading to violence.” Id. at 72–73.
    In response to the Court’s holding in Nickens, the General Assembly passed § 7-113
    which significantly limited the scope of self-help in situations involving residential
    properties. Under § 7-113, the general rule is that “possession may only be taken from a
    protected resident in accordance with a writ of possession issued by a court and executed
    by a sheriff or constable . . . .” Fiscal and Policy Note for S.B. 642 (2013 Session).
    However, the statute contains an exception: a party seeking possession of a property that
    appears to be abandoned may do so after reasonable inquiry and posting the prescribed
    notice.
    B. The Parties’ Contentions
    Against this backdrop, appellants present two arguments as to why the circuit court
    erred in dismissing their claim under Real Prop. § 7-113. Their arguments begin with the
    13
    premise that both the Wheelings and Rodriguez are “protected residents” for the purposes
    of § 7-113. Selene and Gargeu did not assert to the contrary.5
    Appellants claim that Selene does not qualify as a “party claiming possession” as that
    term is defined in § 7-113(a)(2) as to the Wheeling property because neither Selene nor
    Normandy Mortgage filed a foreclosure action, obtained a court order granting possession,
    or had a contractual right to possess the property. For that reason, Selene had no right to
    utilize the self-help provisions of § 7-113 to take possession of the Wheeling property.
    Moreover, appellants argue that Selene and Gargeu violated Real Prop. § 7-113(b) by
    posting the abandonment notices without first conducting reasonable inquiries as to
    whether either property was occupied. According to appellants’ reading of the statute,
    conducting a reasonable inquiry into the occupancy status of a residential property is a
    prerequisite to posting an abandonment notice, and the failure of a party claiming the right
    of possession to do so gives rise to a cause of action under subsection (d). Appellants point
    to factual allegations in their complaint showing that no reasonable inquiry was conducted,
    such as the fact that the owners of both properties had been in contact with Selene during
    the time the abandonment notices were posted. Further, appellants maintain that the mere
    posting the notice itself “cannot substitute for or supplant the requisite inquiry.” Appellants
    5
    The Wheelings claim protected-resident status because they leased the property from
    its owner, Poole, and were occupying it. Rodriguez asserts that she is a protected resident
    because she was the owner of her property and was in actual possession of it at the time
    that the abandonment notice was posted.
    14
    acknowledge that the abandonment notices otherwise conformed with the requirements of
    Real Prop. § 7-113(c)(1).
    Selene and Gargeu present two arguments in response. 6 First, they assert that Real
    Prop. § 7-113 provides no avenue of relief for appellants. They characterize appellants’
    amended complaint as stating a claim under subsection (c) of Real Prop. § 7-113, and not
    subsection (b) of that statute. Selene and Gargeu do not deny that remedies are available in
    Real Prop. § 7-113 through subsection (d). However, according to them, the subsection (d)
    remedies are available only to persons injured when the party seeking possession actually
    locks a protected resident out, actually willfully diminishes services to the resident, or
    actually takes “any other action to deprive the protected resident of actual possession.” See
    § 7-113(b)(i)–(iii). Selene and Gargeu contend that, because the amended complaint does
    not allege that any of these occurred with regard to appellants, they are not entitled to any
    relief under subsection (d).7
    C. The Proper Interpretation of Section 7-113
    The parties’ contentions require us to engage in a statutory analysis of § 7-113.
    Statutory construction involves:
    an examination of the statutory text in context, a review of legislative history
    to confirm conclusions or resolve questions from that examination, and a
    6
    Selene and Gargeu filed separate briefs on appeal, but they make similar arguments
    as to the issues and have incorporated one another’s arguments in their briefs.
    7
    Appellees also contend that appellants did not plead facts which showed that they
    suffered actual injuries. It isn’t necessary for us to address this contention in the context of
    Real Prop. § 7-113.
    15
    consideration of the consequences of alternative readings. “Text is the plain
    language of the relevant provision, typically given its ordinary meaning,
    viewed in context, considered in light of the whole statute, and generally
    evaluated for ambiguity. Legislative purpose, either apparent from the text
    or gathered from external sources, often informs, if not controls, our reading
    of the statute. An examination of interpretive consequences, either as a
    comparison of the results of each proffered construction, or as a principle of
    avoidance of an absurd or unreasonable reading, grounds the court’s
    interpretation in reality.”
    Blue v. Prince George’s County, 
    434 Md. 681
    , 689 (2013) (quoting Town of Oxford v.
    Koste, 
    204 Md. App. 578
    , 585–86 (2012), aff’d, 
    431 Md. 14
     (2013)).
    The prime directive to those who engage in statutory construction is “‘to ascertain and
    effectuate the legislative intention.’” McKay v. Department of Public Safety, 
    150 Md. App. 182
    , 193 (2003) (quoting Mayor & City Council of Baltimore v. 
    Chase, 360
     Md. 121, 128
    (2000)). “The overarching rule is that, in construing statutes, ‘our primary goal is always
    ‘to discern the legislative purpose, the ends to be accomplished, or the evils to be remedied
    by a particular provision . . . .’” Opert v. Criminal Injuries Compensation Board, 
    403 Md. 587
    , 593 (2008) (quoting Barbre v. Pope, 
    402 Md. 157
    , 172 (2007)).
    The Court of Appeals has recently provided us with a concise framework for
    conducting a statutory construction analysis:
    [W]e begin with the plain language of the statute, and ordinary, popular
    understanding of the English language dictates interpretation of its
    terminology. When the words of a statute are ambiguous and subject to more
    than one reasonable interpretation, or where the words are clear and
    unambiguous when viewed in isolation, but become ambiguous when read
    as part of a larger statutory scheme, a court must resolve the ambiguity by
    searching for legislative intent in other indicia. Moreover, after determining
    a statute is ambiguous, we consider the common meaning and effect of
    statutory language in light of the objectives and purpose of the statute and
    Legislative intent.
    16
    Even in instances when the language is unambiguous, it is useful to review
    legislative history of the statute to confirm that interpretation and to eliminate
    another version of legislative intent alleged to be latent in the language.
    Blackstone v. Sharma, 
    461 Md. 87
    , 113 (2018) (cleaned up).
    As we have explained, Selene and Gargeu do not dispute that a cause of action exists
    for violations of Real Prop. § 7-113. However, they assert that the cause of action
    established in subsection (d) applies only in cases in which the party seeking possession
    locks the resident out of the property, terminates utilities or other services to the resident,
    or otherwise takes “any other action that deprives the protected resident of actual
    possession.” Although we do not fully agree with appellees’ reading of the statute, we
    conclude that the cause of action established by subsection (d) does not apply in this case.
    Explaining why requires us to look more closely at subsections (b), (c), and (d) of the
    statute to discern the ways that the General Assembly intended these provisions to work
    together.
    In our view, subsection (b) of § 7-113 serves two purposes. First, it sets out the general
    rule that a party claiming possession of a residential property may only do so by means of
    a writ of possession issued by a court and served by a sheriff or constable. See Real Prop.
    § 7-113(b)(2)(i). In furtherance of that end, subsection (b) prohibits a party claiming a right
    to possession from taking possession or threatening to take possession by committing any
    one of three enumerated acts: “locking the resident out of the residential property; engaging
    in willful diminution of services to the protected resident; or taking any other action that
    deprives the protected resident of actual possession.” Real Prop. § 7-113(b)(1). This part
    of subsection (b) appears to be directed at the Court of Appeals’ holding in Nickens.
    17
    Second, subsection (b) carves out a limited exception to the requirement that
    possession can only be acquired through a court-issued writ of possession. Subsection
    (b)(2)(ii) sets out a means for a party claiming possession of a residential property to
    acquire possession through nonjudicial self-help if the property is abandoned. Specifically,
    a party claiming possession may use self-help if the party (emphasis added):
    1. Reasonably believes the protected resident has abandoned or surrendered
    possession of the property based on a reasonable inquiry into the occupancy
    status of the property;
    2. Provides notice as provided in subsection (c) of this section; and
    3. Receives no responsive communication to that notice within 15 days after
    the later of posting or mailing the notice as required by subsection (c) of this
    section.”
    Real Prop. § 7-113(b)(2)(ii).
    The legislative intent is made clearer still in subsection (c), which reiterates the
    requirement that self-help is available only after reasonable inquiry.8
    From this, we conclude what is obvious: it was the intent of the General Assembly that
    the first step in the posting process is a reasonable inquiry by the party seeking possession
    8
    Subsection (c) requires that (emphasis added):
    If a party claiming the right to possession of residential property reasonably
    believes, based on a reasonable inquiry into the occupancy status of the
    property, that all protected residents have abandoned or surrendered
    possession of the residential property, the party claiming the right to
    possession may post on the front door of the residential property and mail by
    first-class mail addressed to “all occupants” at the address of the residential
    property a written notice in substantially the following form . . . .
    Real Prop. § 7-113(c)(1).
    18
    as to the occupancy status of the property. If, based on that inquiry, the party reasonably
    believes the property is abandoned, the party may post the notice. Because this is an
    exception to the general rule prohibiting self-help, we assume that the General Assembly
    intended that the exception’s requirements be strictly adhered to. See Arthur E. Selnick
    Associates, Inc. v. Howard County, 
    206 Md. App. 667
    , 694 (2012) (“A court may not as a
    general rule surmise a legislative intention contrary to the plain language of a statute or
    insert exceptions not made by the legislature.” (cleaned up)); see also Lee v. Cline, 
    384 Md. 245
    , 256 (2004) (The Court of Appeals “has been most reluctant to recognize
    exceptions in a statute when there is no basis for the exceptions in the statutory language.”).
    Implicit in Selene’s and Gargeu’s arguments regarding § 7-113 is the notion that
    subsections (b) and (c) should be read in isolation from one another. We do not agree.
    Subsection (b) provides a limited right of self-help in certain circumstances and subsection
    (c) sets out what a party seeking possession must do to exercise that right. Subsection (b)
    explicitly refers to subsection (c), and the two subsections dovetail exactly. Were we to
    cabin the two sections from one another, we would ignore a fundamental principle of
    statutory construction, namely, to read “the statutory text in context.” Blue, 434 Md. at 689.
    Moreover, subsection (b)(2)(ii)(1) unquestionably mandates that, before a person
    claiming possession may resort to nonjudicial self-help by posting notice under subsection
    (c), the person must make “a reasonable inquiry into the occupancy status of the property,”
    in addition to the other two requirements listed. That making a reasonable inquiry is a
    prerequisite to lawfully engaging in self-help demonstrates that a party who fails to do so
    before posting an abandonment notice violates § 7-113(b). To conclude otherwise would
    19
    turn the reasonable-inquiry requirement into meaningless surplusage. So, while it is true
    that, other than posting the abandonment notices, neither Selene nor Gargeu took steps to
    dispossess the Wheelings or Rodriguez, they did not need to do so to violate Section 7-
    113(b). This comports with the General Assembly’s intent in enacting Section 7-113 as a
    response to Nickens to limit a foreclosure purchaser’s ability to engage in self-help.
    Therefore, it is clear to us that a party claiming a right of possession violates subsection (b)
    by posting an abandonment notice without first making a reasonable inquiry into the status
    of the property.9
    This brings us to the crux of Selene’s and Gargeu’s § 7-113 argument, namely, that the
    cause of action established in subsection (d) does not extend to them in this case because
    they did not actually lock any of the appellants out of their residences, actually diminish
    services to appellants, or otherwise take “any other action to deprive [appellants] of actual
    9
    That leaves us with the Wheelings’ alternative contention that it was inappropriate
    for Selene to attempt to use the provisions of Real Prop. § 7-113 to obtain possession of
    the property that they were renting because Selene was not a “party claiming the right of
    possession” as defined in that statute. We agree with the Wheelings.
    In relevant part, § 7-113(a)(2) defines a “party claiming the right of possession” as a
    party not in actual possession of the property, but who has a legal right to possess the
    property because of the terms of foreclosure proceeding. According to the amended
    complaint, Selene did not satisfy this requirement for the simple reason that no foreclosure
    was ever filed against the Wheeling property.
    It is true that § 7-113 does not address whether it applies to an entity (such as Selene
    in the present case) that is not a party claiming the right of possession (as that term is
    defined in § 7-113(a)(2)) but nevertheless seeks to use subsections (b) and (c) to gain
    possession of the property. This question is an academic one in this appeal because Selene
    concedes that Real Prop. § 7-113 applies to it.
    20
    possession.” See § 7-113(b)(i)–(iii). Appellees’ proffered interpretation of subsection (d)
    is not quite consistent with the plain language of the statute. Subsection (d) establishes a
    remedy for violations of “subsection (b)” and not only for violations of “subsection (b)(1).”
    Although subsection (d) applies to violations of subsection (b), the remedies available
    pursuant to subsection (d) suggest that the General Assembly intended to restrict the scope
    of the statutory cause of action. Subsection (d) provides that a protected resident is limited
    to recovering “[p]ossession of the property, if no other person then resides in the property;
    [a]ctual damages; and [r]easonable attorney’s fees and costs.” (emphasis added). The use
    of the conjunctive “and”—as opposed to “or”—is an indicator that the General Assembly
    intended the cause of action for the purpose of regaining possession of the property in
    addition to actual damages and attorney’s fees. See SVF Riva Annapolis LLC v. Gilroy,
    
    459 Md. 632
    , 642 (2018) (Indicating that “‘and’ is a conjunction meaning together with or
    along with; in addition to; as well as used to connect words, phrases, or clauses that have
    the same grammatical function in a construction” but that “‘or’ is a conjunction used to
    indicate an alternative, usually only before the last term of a series.” (cleaned up)).
    Moreover, when, as in the present case, a statute confers a right in derogation of the
    common law, we must strictly construe its terms. Cosby v. Dept. of Human Resources, 
    425 Md. 629
    , 645 (2012). Maryland courts have followed this principle for nearly a century.
    See, e.g., Breslin v. Powell, 
    421 Md. 266
    , 287 (2011) (“[S]tatutes in derogation of the
    common law are strictly construed, and it is not to be presumed that the [L]egislature . . .
    intended to make any alteration in the common law other than what has been specified and
    21
    plainly pronounced.’” (quoting Walzer v. Osborne, 
    395 Md. 563
    , 573–74 (2006)); State,
    for the Use of Dunnigan v. Cobourn, 
    171 Md. 23
     (1936).
    As we discussed above, Real Prop. § 7-113 was enacted in derogation of the common
    law. See Fiscal and Policy Note for S.B. 642 (2013 Session) (explaining that § 7-113 was
    enacted as a direct response to the Court of Appeals’ holding in Nickens explaining the
    common law right of self-help). As a result, we construe the language of subsection (d)
    strictly so as not to expand the cause of action provided for by the General Assembly. See
    also Walzer, 
    395 Md. at 572
     (“We neither add nor delete words to a clear and unambiguous
    statute to give it a meaning not reflected by the words the Legislature used or engage in
    forced or subtle interpretation in an attempt to extend or limit the statute’s meaning.”).
    In summary, we believe that the plain language of § 7-113(d) indicates that the cause
    of action established by the statute is limited to cases in which the party seeking possession
    locks a protected person out of the property, intentionally terminates or diminishes utility,
    water and sewer and similar services to the property, or takes “any other action” which
    deprives a protected resident of actual possession of the property. “Any other action” could
    include posting an abandonment notice without first conducting the “reasonable inquiry”
    required by subsections (b) and (c) of § 7-113 if, as a result of abandonment notice, the
    protected person vacates the property. The statutory cause of action does not extend to
    persons, like appellants, who did not vacate their properties even if the parties seeking
    possession violated § 7-113(b) and (c) by not making the required inquiry before posting.
    Real Prop. § 7-113(d) provides that the “remedies set forth in this subsection are not
    exclusive.” This brings us to appellants’ alternative theory of relief, namely, that the
    22
    amended complaint sets out a private cause of action pursuant to the Maryland Consumer
    Protection Act. We will assume for the purposes of analysis that one or more aspects of
    Selene’s alleged behavior constituted a violation of the MCPA. However, as we will
    explain, the amended complaint nonetheless fails as a matter of law.
    2. Pleading Damages
    The amended complaint alleged that the Wheelings “incur[red] legal fees to know their
    rights as bona fide tenants based on Selene’s unfair and false statements[, and] emotional
    damages and losses with physical manifestations such as fear (of losing their home),
    anxiety (with the threat of eviction through no fault of their own), anger, (that Selene could
    not answer basi[c] questions to them as bona fide tenants), etc.” As to Rodriguez, the
    complaint alleged that she “incurred legal fees to know her rights as a former owner of the
    property based on Selene’s and Gargeu’s deceptive eviction threats,” and that she suffered
    “emotional damages and losses with physical manifestations such as fear, anxiety, and
    anger that she would return from a medical or other appointment to find her possessions
    and property taken from her before the date established by the Sheriff’s office[.]”
    Appellants assert that these allegations are legally sufficient to support their § 7-113 and
    their MCPA claims.
    Selene argues that these allegations are inadequate as a matter of law to support a
    private cause of action for an alleged violation of the MCPA. For reasons that we will
    explain, Selene is correct. (Additionally, in its brief, Selene has adopted the arguments
    presented by Gargeu, which we set out below.)
    23
    For her part, Gargeu presents several contentions as to why the amended complaint
    failed to adequately plead damages. Some of her arguments on this score consist of
    assertions that, because she didn’t violate § 7-113, it is impossible for appellants to allege
    that they were damaged by her actions. Those arguments fail for the reasons that we have
    explained in part 1 of this opinion. This leaves us with her argument that:
    Finally, with respect to the emotional distress damages asserted by Ms.
    Rodriguez in the amended complaint, the same are untenable. Under
    Maryland law, recovery for emotional distress may be had if the injury is
    objectively ascertainable and is shown to be a provable consequence of the
    wrongful conduct. Hoffman v. Stamper, 
    385 Md. 1
    , 34 (2005), citing Vance
    v. Vance, 
    286 Md. 490
    , 498 (1979). There of course remains the concern that
    mental distress may be too easily simulated and there is no practical standard
    for measuring such distress. As such, recovery for emotional injury is not
    allowed based on the plaintiff simply saying, “This made me feel bad; this
    upset me.” There must be at least a consequential physical injury, considered
    a “sufficient guarantee of genuineness that would otherwise be absent in a
    claim for mental distress alone.” Vance, 286 Md. at 498.
    Although our reasoning differs a bit from Gargeu’s, we ultimately reach her desired
    result.
    Md. Rule 2-203(b) states the general rule (emphasis added):
    Each averment of a pleading shall be simple, concise, and direct. No
    technical forms of pleadings are required. A pleading shall contain only such
    statements of fact as may be necessary to show the pleader’s entitlement to
    relief or ground of defense. It shall not include argument, unnecessary
    recitals of law, evidence, or documents, or any immaterial, impertinent, or
    scandalous matter.
    In Lloyd v. General Motors Corp., 
    397 Md. 108
     (2007), the Court explained:
    [I]n determining whether a petitioner has alleged claims upon which relief
    can be granted, there is . . . a big difference between that which is necessary
    to prove the commission of a tort and that which is necessary merely to allege
    its commission, and, when that is the issue, the court’s decision does not pass
    24
    on the merits of the claims; it merely determines the plaintiff’s right to bring
    the action.
    
    Id.
     at 121–22 (emphasis added) (cleaned up); see also Pulte Home Corp. v. Parex, Inc.,
    
    174 Md. App. 681
    , 725–26 (2007) (“Pulte was not, at the pleading stage, required to make
    an evidentiary ‘showing’ that there was an express warranty. Pulte was, however, required
    to set forth an ‘averment’ that was ‘simple, concise, and direct,’ and that contained ‘such
    statements of fact as may [have been] necessary to show the pleader’s entitlement to
    relief[.]”), aff’d, 
    403 Md. 367
     (2008) (emphasis in original); B & P Enterprises v. Overland
    Equipment Co., 
    133 Md. App. 583
    , 621 (2000) (“Under our liberal rules of pleading, a
    plaintiff need only state such facts in his or her complaint as are necessary to show an
    entitlement to relief.” (cleaned up)).
    This is the general rule. Were it applicable to the causes of action at play in the present
    appeal, the amended complaint’s sparse allegations as to the nature of appellants’ damages
    might suffice. However, as we will now explain, the Court of Appeals has imposed a more
    demanding standard for pleading damages in private actions brought under the MCPA. The
    requirements of this standard are particularly relevant in cases, like the present one, that
    involve claims for emotional distress.
    Com. Law § 13–201 “establishes the Division of Consumer Protection in the Office of
    the Attorney General, charging the Division with the duty to administer the Consumer
    Protection Act.” The Division has the power and the duty to receive and investigate
    complaints and to initiate an investigation of any unfair and deceptive trade practice.
    Consumer Protection Division v. Morgan, 
    387 Md. 125
    , 149 (2005). In addition to the
    25
    broad enforcement powers wielded by the Consumer Protection Division, the MCPA also
    provides that a person “may bring an action to recover for injury or loss sustained by him
    as the result of a practice prohibited by this title.” Com. Law. § 13-408(a). If the party
    successfully recovers damages for loss or injury at trial, it may also seek reasonable
    attorney’s fees. Com. Law § 13-408(b).
    Maryland’s appellate courts have held that, to prevail in a private action pursuant to
    § 13-408, a plaintiff must prove “actual injury or loss.” Lloyd v. GMC, 
    397 Md. 108
    , 143
    (2007) (quoting CitaraManis v. Hallowell, 
    328 Md. 142
    , 153 (1992)); McGraw v. Loyola
    Ford, 
    124 Md. App. 560
    , 581 (1999)). As the Court explained in Lloyd:
    We have . . . established that, in order to articulate a cognizable injury under
    the Consumer Protection Act, the injury must be objectively identifiable. In
    other words, the consumer must have suffered an identifiable loss, measured
    by the amount the consumer spent or lost as a result of his or her reliance on
    the sellers’ misrepresentation.
    
    397 Md. at 143
    . A party’s “failure to ‘establish the nature of the actual injury or loss that
    [a consumer] has allegedly sustained as a result of the prohibited practice’ is fatal to a
    private cause of action under the Act.” McGraw, 
    124 Md. App. at 581
     (1999) (quoting
    CitaraManis, 
    328 Md. at 152
    ).
    In Lloyd, the Court made it clear that the requirement to demonstrate “actual injury or
    loss” was not only a requirement of proof, but also of pleading (emphasis added):
    [In CitaraManis] [w]e further elucidated that, under the Consumer Protection
    Act a party may pursue a public remedy, by filing a claim with the Attorney
    General, a private remedy, by filing a private cause of action, or both. We
    noted, however, that there is a difference between the two options with regard
    to the necessity of pleading injury or harm:
    26
    Notwithstanding the availability of both public and private remedies to
    consumers, the Legislature has established a clear distinction between
    the elements necessary to maintain a public enforcement proceeding
    versus a private enforcement proceeding. In a public enforcement
    proceeding any practice prohibited by this title is a violation . . .
    whether or not any consumer in fact has been misled, deceived, or
    damaged as a result of that practice.” § 13–302. In contrast, a private
    enforcement proceeding pursuant to § 13–408(a) expressly only
    permits a consumer “to recover for injury or loss sustained by him as
    the result of a practice prohibited by this title.” § 13–408(a). Section
    13–408(a), therefore, requires an aggrieved consumer to establish the
    nature of the actual injury or loss that he or she has allegedly sustained
    as a result of the prohibited practice. This statutory construction creates
    a bright line distinction between the public enforcement remedies
    available under the CPA and the private remedy available under § 13–
    408(a).
    Id. at 147–48 (quoting CitaraManis, 328 Md. at 147–48).
    The Lloyd Court explained the policy basis for its holding (emphasis added):
    The requirement that parties plead actual injury or harm in a private cause of
    action under the Consumer Protection Act:
    “is said to prevent aggressive consumers who were not personally
    harmed by the prohibited conduct, or even involved in a transaction
    with the offending businessman, from instituting suit ‘as self-
    constituted private attorneys general’ over relatively minor statutory
    violations. Another fear is that the powerful weapon given to
    consumers in the form of the private remedy ‘was capable of being used
    improperly for harassment and improper coercive tactics.’”
    [CitaraManis, 
    328 Md. at 153
    ] (quoting 1 H. Alperin & R. Chase, Consumer
    Law: Sales Practices And Credit Regulation § 136 at 193).
    We acknowledged the differing interests sought to be promoted by the public
    and private enforcement proceedings.
    “[T]he CPA’s public enforcement mechanisms are set up to prevent
    potentially unfair or deceptive trade practices from occurring, even
    before any consumer is injured, whereas § 13–408(a) requires that
    actual ‘injury or loss’ be sustained by a consumer before recovery of
    damages is permitted in a private cause of action. A construction of the
    27
    CPA that would establish § 13–302 as a benchmark to determine
    whether a consumer has sustained ‘injury or loss’ within the meaning
    of § 13–408(a) is both strained and illogical.”
    [CitaraManis, 
    328 Md. at 153
    ] quoting Comment, Maryland’s Consumer
    Protection Act: A Private Cause of Action for Unfair or Deceptive Trade
    Practices, 38 Md. Law Rev. 733, 739 n. 50 (1979).
    397 Md. at 148–49.
    Moreover, in private actions brought under the MCPA involving claims of emotional
    distress, the Court of Appeals has long required that such claims “must be capable of
    objective determination.” As Judge Ellen Lipton Hollander explained (emphasis added):
    The Maryland Court of Appeals has held that “noneconomic damages,”
    which include damages for pain and suffering, are available under the CPA,
    up to the limits established by Courts and Judicial Proceedings § 11–108,
    Maryland’s statutory cap on noneconomic damages for personal injury. As
    the Maryland court explained in the CPA case of Hoffman v. Stamper, 
    supra,
    385 Md. [1] at 32–38 [(2005)], Maryland adheres to the so-called “modern
    rule” articulated in Vance v. Vance, 
    286 Md. 490
     (1979), which permits
    “recovery of damages for emotional distress if there was at least a
    ‘consequential’ physical injury,” in the sense that “‘the injury for which
    recovery is sought is capable of objective determination.’” Hoffman, 
    385 Md. at 34
     (quoting Vance). This “physical” injury standard permits recovery for
    “such things as depression, inability to work or perform routine household
    chores, loss of appetite, insomnia, nightmares, loss of weight, extreme
    nervousness and irritability, withdrawal from socialization, fainting, chest
    pains, headaches, and upset stomachs,” 
    id.
     at 34–35, but excludes recovery
    “based on the plaintiff simply saying, ‘This made me feel bad; this upset
    me.’”
    Sager v. Housing Commission of Anne Arundel County, 
    855 F. Supp. 2d 524
    , 548–49 (D.
    Md. 2012) (some citations omitted).
    Returning to the case before us, the amended complaint does not allege that appellants
    manifested any observable physical manifestations of the emotional distress caused by
    Selene. Rather, and we mean no disrespect to appellants, the allegations regarding
    28
    emotional distress amount to nothing more than assertions that Selene’s actions upset them.
    The MPCA requires more in order for a complaint to survive a motion to dismiss for failure
    to state a cause of action. This result doesn’t change because appellants also alleged that
    they contacted attorneys for advice as to their rights after learning of the notices. If, for the
    purposes of a private action under the MCPA, attorney’s fees incurred for such purposes
    were enough to satisfy Com. Law § 13-408(a)’s requirement that a plaintiff demonstrate
    an “injury or loss sustained” as the result of the violation of the statute, the limitations
    imposed by Lloyd, CitaraManis and other decisions would be rendered meaningless.
    THE JUDGMENT OF THE CIRCUIT
    COURT FOR BALTIMORE CITY IS
    AFFIRMED. APPELLANTS TO PAY
    COSTS.
    29
    The correction notice(s) for this opinion(s) can be found here:
    https://mdcourts.gov/sites/default/files/import/appellate/correctionnotices/cosa/2128s17cn.pdf
    

Document Info

Docket Number: 2128-17

Judges: Kehoe

Filed Date: 5/29/2020

Precedential Status: Precedential

Modified Date: 7/30/2024