Hill v. Sears, Roebuck and Co , 492 Mich. 651 ( 2012 )


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  •                                                                                        Michigan Supreme Court
    Lansing, Michigan
    Chief Justice:         Justices:
    Syllabus                                                            Robert P. Young, Jr. Michael F. Cavanagh
    Marilyn Kelly
    Stephen J. Markman
    Diane M. Hathaway
    Mary Beth Kelly
    Brian K. Zahra
    This syllabus constitutes no part of the opinion of the Court but has been                 Reporter of Decisions:
    prepared by the Reporter of Decisions for the convenience of the reader.                   John O. Juroszek
    HILL v SEARS, ROEBUCK AND CO
    Docket Nos. 143329, 143348, and 143633. Argued May 9, 2012. Decided August 16, 2012.
    Marcy Hill, Patricia Hill, and Christopher Hill brought an action in the Macomb Circuit
    Court against Sears, Roebuck & Co., Sears Logistic Services, Inc., Merchant Delivery, Inc., Exel
    Direct, Inc., Mark Pritchard, Timothy Dameron, and others, seeking to recover damages for
    injuries and property damage incurred when Marcy Hill released natural gas through an
    uncapped gas line and plaintiffs’ home burned down following Patricia Hill’s attempt to light a
    candle and the resultant natural gas explosion. Defendants were prior owners of the home and
    the parties who sold, delivered, and installed an electric washer and dryer purchased by Marcy
    Hill in 2003. Hill’s mother had directed the installers to place the washer and dryer in the same
    location where the prior owners’ gas dryer had been situated. The prior owners had turned off
    the gas to the line supplying their dryer, but had not capped off the line when they moved, taking
    their dryer with them. In 2007, four years after the electric dryer’s installation, during which
    time it had functioned without incident, Hill inadvertently opened the valve on the gas line.
    Marcy and Patricia Hill smelled gas throughout the day but did not act on this information,
    despite both women’s knowledge that the smell of natural gas required safety precautions.
    Plaintiffs’ home exploded that night when Patricia Hill attempted to light the candle with a
    lighter. Plaintiffs asserted that the installers had negligently installed the dryer and failed to
    discover, properly inspect, cap, and warn plaintiffs about the uncapped gas line. The court, Mark
    S. Switalski, J., denied the retailers’, delivery companies’, and installers’ motions for summary
    disposition. The installers, Mark Pritchard and Timothy Dameron, appealed by leave granted.
    The Court of Appeals, MURPHY, C.J., and STEPHENS and M. J. KELLY, JJ., affirmed in an
    unpublished opinion per curiam, issued May 24, 2011 (Docket No. 295071). The retailers,
    delivery companies, and the installers filed separate applications for leave to appeal. The
    Supreme Court ordered and heard oral argument on whether to grant the applications or take
    other peremptory action. 
    490 Mich. 896
    (2011).
    In an opinion by Justice MARY BETH KELLY, joined by Chief Justice YOUNG and Justices
    MARKMAN and ZAHRA, the Supreme Court held:
    The installers owed no legal duty to plaintiffs with respect to the uncapped gas line. The
    installers and plaintiffs had a limited relationship that did not require the installers to undertake
    any action relative to the uncapped gas line, and the delivery and installation of the dryer did not
    create a new dangerous condition with respect to the uncapped gas line or make an existing
    dangerous condition more hazardous.
    1. To establish a prima facie case of negligence, a plaintiff must prove (1) that the
    defendant owed the plaintiff a legal duty, (2) that the defendant breached the duty, (3) that the
    plaintiff suffered damages, and (4) that the defendant’s breach was a proximate cause of the
    damages. There can be no tort liability unless the defendant owed the plaintiff a duty. As a
    general rule, there is no duty that obligates one person to aid or protect another. Duties may arise
    from a statute, a contractual relationship, or by operation of the common law. At common law,
    whether a legal duty exists is a question of whether the relationship between the actor and the
    plaintiff gives rise to any legal obligation on the actor’s part to act for the benefit of the
    subsequently injured person. It must be determined whether the social benefits of imposing a
    duty outweigh the social costs of imposing the duty. There must have been a relationship
    between the parties before a duty can be imposed, and the harm must have been foreseeable.
    2. The installers contracted to deliver and install the electric washer and dryer. Their
    only common-law duty was to use due care when delivering and installing the electric washer
    and dryer, which the installers accomplished at the direction of Marcy Hill’s mother in a total of
    12 minutes. Because of this limited relationship, the installers were not required to undertake
    any action with regard to the gas line, and plaintiffs’ negligence action failed as a matter of law.
    3. Certain special relationships give rise to a duty when a person entrusts himself or
    herself to the control or protection of another, such as the relationship between common carriers
    and their passengers, innkeepers and their guests, and doctors and patients. The duty to protect is
    imposed on the person in control because that person is best able to provide a place of safety.
    There was no special relationship between the parties here because the installers’ actions related
    only to the delivery and installation of the washer and dryer. Plaintiffs did not entrust
    themselves to the control or protection of the installers or lose the ability to protect themselves.
    The installers did not owe plaintiffs a duty to warn because of plaintiffs’ ignorance of and
    mistaken assumptions regarding the nature of the gas line. Plaintiffs had constructive notice of
    the gas line’s existence because it was visible for a few weeks before the dryer was installed in
    front of it and knowledge of facts putting a person of ordinary prudence on inquiry is equivalent
    to actual knowledge of the facts that a reasonably diligent inquiry would have disclosed. The
    social benefits of imposing a duty under these circumstances would not outweigh the social costs
    because the result would absolve homeowners from any duty to protect themselves from hazards
    within their homes.
    4. A duty separate and distinct from any contractual duty arises when an action creates a
    new hazard. The delivery and installation of the washer and dryer did not create a new
    dangerous condition with respect to the uncapped gas line or make an existing dangerous
    condition more hazardous. The hazard associated with the uncapped gas line was present when
    the installers entered the premises and when they left; the danger posed by the uncapped gas line
    was the same before and after the installation.
    5. Any liability of the retailers or the delivery companies would have resulted from their
    agency relationship with the installers. The circuit court erred by denying the summary
    disposition motions.
    Reversed and remanded for entry of an order granting defendants summary disposition.
    Justice MARILYN KELLY, joined by Justices CAVANAGH and HATHAWAY, would have
    affirmed the Court of Appeals’ judgment on the grounds that the installers owed plaintiffs a duty
    to warn of the potential hazards the gas pipe posed before their installation of the dryer concealed
    it. The installers had a duty to take reasonable safeguards to protect plaintiffs from harm and a
    duty to conform their conduct to that of a reasonable person when installing the washer and
    dryer. Justice KELLY would also have concluded that a duty to warn arose because of the
    relationship between the parties and because the installers had superior knowledge of the
    dangerous characteristics of an uncapped gas line. By contrast, plaintiffs did not know that the
    uncapped pipe was a gas line. Justice KELLY would have imposed a simple duty on defendant
    installers to warn of the dangers, limited to the area they occupied during the installation process
    and would not extend the duty to potential hazards unrelated to the electric dryer or its
    installation. The duty to use due care existed regardless of whether the installers’ alleged
    negligence created a new hazard or increased the danger of an existing one, but the installers also
    owed plaintiffs a duty to not worsen an existing hazard. The installers increased the existing
    danger by installing the dryer in such a way as to conceal the uncapped gas line.
    ©2012 State of Michigan
    Michigan Supreme Court
    Lansing, Michigan
    Chief Justice:          Justices:
    Opinion                                        Robert P. Young, Jr. Michael F. Cavanagh
    Marilyn Kelly
    Stephen J. Markman
    Diane M. Hathaway
    Mary Beth Kelly
    Brian K. Zahra
    FILED AUGUST 16, 2012
    STATE OF MICHIGAN
    SUPREME COURT
    MARCY HILL, PATRICIA HILL, and
    CHRISTOPHER HILL,
    Plaintiffs-Appellees,
    v                                                      No. 143329
    SEARS, ROEBUCK AND CO., SEARS
    LOGISTIC SERVICES, INC., EXEL
    DIRECT, INC. and MERCHANT
    DELIVERY, INC.,
    Defendants-Appellees,
    and
    MARK PRITCHARD and TIMOTHY
    DAMERON,
    Defendants-Appellants,
    and
    CHARLES R. LINDSEY, ORALIA J.
    LINDSEY, and ALBERT KIMPE,
    Defendants.
    MARCY HILL, PATRICIA HILL, and
    CHRISTOPHER HILL,
    Plaintiffs-Appellees,
    v                                      No. 143348
    SEARS, ROEBUCK AND CO., SEARS
    LOGISTIC SERVICES, INC., MARK
    PRITCHARD, and TIMOTHY DAMERON,
    Defendants-Appellees,
    EXEL DIRECT, INC, and MERCHANT
    DELIVERY, INC.,
    Defendants-Appellants,
    and
    CHARLES R. LINDSEY, ORALIA J.
    LINDSEY, and ALBERT KIMPE,
    Defendants.
    MARCY HILL, PATRICIA HILL, and
    CHRISTOPHER HILL,
    Plaintiffs-Appellees,
    v                                      No. 143633
    SEARS, ROEBUCK AND CO. and SEARS
    LOGISTIC SERVICES, INC.,
    Defendants-Appellants,
    EXEL DIRECT, INC, MERCHANT
    DELIVERY, INC., MARK PRITCHARD,
    and TIMOTHY DAMERON,
    2
    Defendants-Appellees,
    and
    CHARLES R. LINDSEY, ORALIA J.
    LINDSEY, and ALBERT KIMPE,
    Defendants.
    BEFORE THE ENTIRE BENCH
    MARY BETH KELLY, J.
    These cases arise out of an explosion that destroyed plaintiff Marcy Hill’s Clinton
    Township home after she released natural gas through an uncapped gas line, which
    ignited when her adult daughter attempted to light a candle, after they had both actually
    smelled the gas in the home throughout the day and evening. Plaintiffs1 filed suit against
    the retailers, delivery companies, and installers of plaintiffs’ electric dryer, which had
    been installed nearly four years earlier and had functioned without incident. We heard
    oral argument on the applications to consider in part “(1) whether the defendant installers
    of the electrical appliance, Mark Pritchard and Timothy Dameron, had a duty to the
    plaintiffs with respect to the uncapped gas line in their home that was separate and
    distinct from their contractual duty to properly and safely install the electrical appliance”
    and “(2) whether these defendant installers created a new dangerous condition with
    respect to the uncapped gas line, or made an existing dangerous condition more
    hazardous . . . .”2
    1
    “Plaintiffs” refers to Marcy Hill and her children, Patricia and Christopher Hill.
    2
    Hill v Sears Roebuck & Co, 
    490 Mich. 896
    (2011). Any liability of the retailers and
    delivery companies would result from their agency relationship with the installers.
    3
    Because defendant installers and plaintiffs had a limited relationship that did not
    require defendant installers to undertake any action relative to the uncapped gas line, we
    hold that defendant installers owed no legal duty to plaintiffs with respect to the
    uncapped gas line in plaintiffs’ home.        Further, we conclude that the delivery and
    installation of the dryer did not create a new dangerous condition with respect to the
    uncapped gas line or make an existing dangerous condition more hazardous.               We
    therefore reverse the judgment of the Court of Appeals and remand this case to the circuit
    court for entry of an order granting summary disposition for defendants.3
    I. FACTS AND PROCEDURAL HISTORY
    In August 2003, Marcy purchased a home from Charles and Oralia Lindsey. The
    home had a kitchen niche for the clothes washer and dryer. The Lindseys had used a
    natural-gas-powered dryer, which connected to a gas line that extended from the furnace
    room to the kitchen niche.4 When the Lindseys moved out of the home, they took their
    appliances with them and turned off the gas to the line supplying the dryer. They did not
    put a pipe cap on the end of the gas line in the kitchen, the end of which was visibly
    apparent.
    3
    As used in this opinion “defendants” refers to the retailers, the delivery companies, and
    the installers. Plaintiffs’ claims against defendant retailers and delivery companies are
    based on the theory that defendant installers were the agents of both the retailers and the
    delivery companies. Plaintiffs also sued the former owner of the home who installed the
    gas line and two other previous owners, but none of these individuals are involved in this
    appeal.
    4
    A prior owner, Albert Kimpe, had installed the gas line.
    4
    A few weeks later, Marcy purchased a new washer and an electric-powered dryer
    from defendant retailers.5       The appliances were delivered by defendant delivery
    companies6 and installed by Pritchard and Dameron on September 8, 2003.7 At the
    direction of Marcy’s mother, defendant installers positioned the appliances in the
    designated area of the kitchen, in the same spot where the Lindseys’ washer and dryer
    had been. After its installation, the electric dryer functioned without incident for almost
    four years.
    On May 19, 2007, Marcy’s kitchen faucet and the pipes under her sink required
    repair. The next day, after seeking repair advice, Marcy attempted to turn off the main
    water supply by turning various valves in the furnace room.          In doing so, Marcy
    inadvertently opened the natural gas valve supplying the uncapped gas line in the kitchen.
    After smelling natural gas, Marcy attempted to shut off the valve by returning it to what
    she thought to be its original position, but she did not close the valve. Marcy continued
    to smell gas periodically throughout the day. Although she knew she “was supposed to
    call someone” under the circumstances, she did not do so.8 Instead, Marcy opened the
    5
    Sears, Roebuck and Co. and Sears Logistic Services, Inc., which contracted for the
    delivery.
    6
    Exel Direct, Inc., and Merchant Delivery, Inc.
    7
    Defendant Sears Logistic Services, Inc., contracted with defendant delivery companies
    to perform delivery services, who in turn subcontracted the delivery and installation
    services to defendant installers. Plaintiffs are not a party to any of these contracts.
    8
    Marcy admitted at her deposition that she had received gas bills that included
    instructions to immediately call the gas company if the smell of gas was detected.
    5
    windows and “thought there was nothing wrong,” continuing to light and smoke
    cigarettes throughout the evening.
    Later, when Marcy’s daughter, Patricia, arrived, she told Marcy that she smelled
    gas. Like Marcy, Patricia knew the smell of gas “was dangerous” and that she should
    “get out of the house.”9 While Marcy and her daughter continued to periodically smell
    gas, they both continued to light and smoke cigarettes indoors and did nothing to remedy
    the situation except to open the windows.10 That evening, both Marcy and her son went
    to bed, while Patricia went out. When Patricia returned home at about 3 a.m., she again
    smelled gas near the dryer.11 Patricia then went to the living room, where she attempted
    to light a candle with a lighter. According to Patricia, “as soon as the lighter ignited,” the
    house exploded. Plaintiffs escaped from the burning house, but all of them suffered some
    injuries.
    Plaintiffs filed a lawsuit against the instant defendants, alleging that defendant
    installers negligently installed the new electric dryer and failed to properly inspect the
    uncapped gas line, discover the uncapped gas line, cap the gas line, and warn or give
    notice to plaintiffs of the uncapped gas line. Defendant installers moved for summary
    9
    At her deposition, Patricia indicated she had “graduate[d] from the D.A.R.E. program
    [in which] we all learned in fifth grade [that] if you smell gas [you’re to get out of the
    house immediately].”
    10
    Apparently, the smell of natural gas was sufficiently strong that plaintiffs’ neighbors
    told investigators and news reporters that they had smelled the gas before the explosion.
    11
    Patricia testified at her deposition that she did not smell gas upon returning home at 3
    a.m., but an insurance investigation report indicates that Patricia told the investigator that
    she did.
    6
    disposition under MCR 2.116(C)(8) and (10), while defendant retailers and delivery
    companies moved for summary disposition under MCR 2.116(C)(10).                   Defendant
    installers asserted that they did not owe plaintiffs a cognizable duty because they did not
    create a “new hazard” that did not previously exist and they had “absolutely no
    interaction” with the gas line. Defendant retailers and delivery companies argued that
    they had no duty to protect plaintiffs from the gas line, noting that they had merely sold
    Marcy the dryer or arranged for delivery services.
    The circuit court first denied defendant retailers’ and delivery companies’ motions
    for summary disposition, reasoning in part that, “at a minimum, [these] defendant entities
    owed a duty to plaintiffs not to make the situation involving the uncapped gas line
    worse.”    The circuit court also denied defendant installers’ motion for summary
    disposition, explaining:
    [T]here is a social policy which applies to delivery personnel such
    that they are precluded from entering an individual’s home and making a
    dangerous situation even worse. Plaintiffs have presented sufficient
    evidence that the uncapped gas valve, coupled with its concealment by the
    location of a new appliance, created a foreseeable risk of harm. There is no
    evidence that [defendant installers] attempted to cap the open gas valve or
    warn plaintiffs about the hazard. It cannot seriously be disputed that the
    nature of the harm posed a very serious risk. The Court therefore concludes
    that [defendant installers] owed a duty to plaintiffs not to make the hazard
    created by the uncapped gas valve worse by their actions, including, but not
    limited to, positioning the new appliances in such a way as to conceal the
    hazard from view.[12]
    12
    Citations omitted. After the circuit court denied defendant installers’ motion for
    summary disposition, defendant delivery companies brought a motion for clarification of
    the duty owed to plaintiffs. In a written opinion and order, the circuit court stated, “[T]he
    only duty that [defendant delivery companies] owed to plaintiffs was to refrain from
    7
    Defendant installers sought interlocutory leave to appeal in the Court of Appeals,
    which granted leave and affirmed the circuit court in an unpublished opinion per
    curiam.13     Addressing the issue of duty, the Court of Appeals held that defendant
    installers had a duty not to make the uncapped gas line more dangerous by “concealing”
    it with the electric dryer. The panel explained, “[T]he hazard that allegedly caused the
    explosion did not exist until [defendant installers] installed the dryer in a way that
    prevented the discovery of the uncapped gas line.”14
    Defendants filed separate applications for leave to appeal in this Court. We heard
    oral argument on the applications. In lieu of granting leave to appeal, pursuant to MCR
    7.302(H)(1), we reverse the judgment of the Court of Appeals.
    II. STANDARD OF REVIEW
    We review de novo a circuit court’s determination on a motion for summary
    disposition under MCR 2.116(C)(10).15 Whether a defendant owes a plaintiff a duty of
    making the situation involving the uncapped gas valve any worse than it already may
    have been.”
    13
    Hills v Sears Roebuck & Co, unpublished opinion per curiam of the Court of Appeals,
    issued May 24, 2011 (Docket No. 295071).
    14
    
    Id. at 3 (emphasis
    added).
    15
    Dressel v Ameribank, 
    468 Mich. 557
    , 561; 664 NW2d 151 (2003). Because the circuit
    court considered evidence outside the pleadings when it denied defendant installers’
    motion for summary disposition, we consider the circuit court’s determination to be
    based on MCR 2.116(C)(10), as opposed to (C)(8).
    8
    care is a question of law decided by the circuit court.16         We review de novo the
    determination whether a duty exists.17
    III. ANALYSIS
    To establish a prima facie case of negligence, a plaintiff must prove that “(1) the
    defendant owed the plaintiff a legal duty, (2) the defendant breached the legal duty, (3)
    the plaintiff suffered damages, and (4) the defendant’s breach was a proximate cause of
    the plaintiff's damages.”18 This negligence action, however, principally concerns the
    element of duty and requires us to consider the threshold question whether defendants
    owed plaintiffs any of the claimed legal duties when the dryer was sold, delivered, and
    installed in plaintiffs’ home nearly four years before the explosion.19 Defendants argue
    that the lower courts erred by concluding that they owed plaintiffs a duty to not create a
    new hazard by “concealing” an open view of the gas line.            Plaintiffs counter that
    defendant installers owed a duty to either cap the gas line or warn plaintiffs of the
    existence of the uncapped line.
    16
    Beaudrie v Henderson, 
    465 Mich. 124
    , 130; 631 NW2d 308 (2001).
    17
    Fultz v Union-Commerce Assoc, 
    470 Mich. 460
    , 463; 683 NW2d 587 (2004).
    18
    Loweke v Ann Arbor Ceiling & Partition Co, LLC, 
    489 Mich. 157
    , 162; 809 NW2d 553
    (2011).
    19
    See 
    Fultz, 470 Mich. at 463
    (noting that the threshold question in a negligence action is
    whether the defendant owed a duty to the plaintiff).
    9
    A. LEGAL DUTY
    “‘It is axiomatic that there can be no tort liability unless [a] defendant[] owed a
    duty to [a] plaintiff.’”20 Every person engaged in the performance of an undertaking has
    a duty to use due care or to not unreasonably endanger the person or property of others.21
    However, as a general rule, “‘there is no duty that obligates one person to aid or protect
    another.’”22 Generally, the duty that arises when a person actively engages in certain
    conduct may arise from a statute, a contractual relationship, or by operation of the
    common law, as plaintiffs allege in this case.23
    At common law, “[t]he determination of whether a legal duty exists is a question
    of whether the relationship between the actor and the plaintiff gives rise to any legal
    obligation on the actor’s part to act for the benefit of the subsequently injured person.”24
    “[T]he ultimate inquiry in determining whether a legal duty should be imposed is whether
    the social benefits of imposing a duty outweigh the social costs of imposing a duty.”25
    20
    
    Id., quoting Beaty v
    Hertzberg & Golden, PC, 
    456 Mich. 247
    , 262; 571 NW2d 716
    (1997).
    21
    
    Loweke, 489 Mich. at 165
    , citing Clark v Dalman, 
    379 Mich. 251
    , 261; 150 NW2d 755
    (1967).
    22
    
    Loweke, 489 Mich. at 164
    , quoting Williams v Cunningham Drug Stores, 
    429 Mich. 495
    ,
    499; 418 NW2d 381 (1988).
    23
    Riddle v McLouth Steel Prod Corp, 
    440 Mich. 85
    , 95; 485 NW2d 676 (1992).
    24
    In re Certified Question from the Fourteenth Dist Court of Appeals of Texas, 
    479 Mich. 498
    , 505-506; 740 NW2d 206 (2007) (quotation marks and citations omitted; emphasis
    added); see also Brown v Brown, 
    478 Mich. 545
    , 552; 739 NW2d 313 (2007).
    25
    In re Certified 
    Question, 479 Mich. at 505
    (citations omitted).
    10
    Factors relevant to the determination whether a legal duty exists include the “the
    relationship of the parties, the foreseeability of the harm, the burden on the defendant,
    and the nature of the risk presented.”26 We have recognized, however, that “[t]he most
    important factor to be considered [in this analysis] is the relationship of the parties” and
    also that there can be no duty imposed when the harm is not foreseeable.27 In other
    words, “[b]efore a duty can be imposed, there must be a relationship between the parties
    and the harm must have been foreseeable.”28 If either of these two factors is lacking, then
    it is unnecessary to consider any of the remaining factors.29
    Plaintiffs argue that defendant installers had a common-law duty to cap the gas
    line or warn plaintiffs of its existence.30 As noted, in determining whether a legal duty
    should be imposed in this case, we first consider the parties’ relationship. In Dyer v
    Trachtman,31 a medical malpractice case, we focused on the relationship between the
    parties to determine whether the defendant doctor, who performed an independent
    medical examination (IME) of the plaintiff, owed a duty to the plaintiff.32 We recognized
    26
    
    Id. (quotation marks and
    citations omitted).
    27
    
    Id. at 505, 508.
    28
    
    Id. at 509. 29
         
    Id. at 508-509. 30
       Because plaintiffs raise an agency theory of liability against defendant retailers and
    defendant delivery companies based on those defendants’ relationship with defendant
    installers, our analysis focuses solely on whether defendant installers owe plaintiffs any
    duty related to the gas line.
    31
    Dyer v Trachtman, 
    470 Mich. 45
    ; 679 NW2d 311 (2004).
    32
    
    Id. at 47-50. 11
    in Dyer that because the parties only had a limited relationship, unlike that between a
    patient and treating physician, the defendant only owed a limited duty to the plaintiff
    commensurate with his performance of the IME.33 Because only a limited relationship
    existed, only a limited duty could be imposed, and consequently, it was unnecessary to
    consider the other factors relevant to determining whether a duty existed.34
    As in Dyer the parties in this case had a limited relationship, which was simply
    that of a customer and an installer of electrical appliances. And although a contractual
    relationship existed to meet this end, plaintiffs concede that defendant installers satisfied
    their contractual obligations by delivering and installing the washer and electric dryer.
    Instead, plaintiffs assert that defendant installers had a common-law duty to take certain
    actions with respect to the uncapped gas line.35 The limited duty defendant installers
    undertook, however, was only to properly deliver and install the washer and electric dryer
    in plaintiffs’ home. Certainly every person engaged in the performance of an undertaking
    has “‘an obligation to use due care, or to so govern his actions as not to unreasonably
    endanger the person or property of others.’”36 Here, the limited undertaking in which the
    33
    
    Id. at 49-50. 34
       Id.; see also In re Certified 
    Question, 479 Mich. at 507
    (explaining that it is unnecessary
    to consider the additional factors when only a limited relationship exists).
    35
    As we recently explained in 
    Loweke, 489 Mich. at 171
    :
    [I]n determining whether the action arises in tort, and thus whether a
    separate and distinct duty independent of the contract exists, the operative
    question . . . is whether the defendant owed the plaintiff any legal duty that
    would support a cause of action in tort, including those duties that are
    imposed by law.
    36
    
    Id. at 165, quoting
    Clark, 379 Mich. at 261
    .
    12
    defendant installers were engaged was the delivery and installation of a washer and an
    electric dryer. The contract did not obligate them to inspect, cap, or in any manner touch
    the gas line. Having engaged to perform this undertaking, defendant installers had a
    common-law duty to do so with due care, and the record reflects that they did so.
    Defendant installers entered plaintiffs’ home for this limited purpose only once,
    for a total of 12 minutes. Further, the task was accomplished in a nonnegligent manner at
    the direction of Marcy’s mother, as demonstrated by the fact that the electric dryer
    functioned without incident up until the time of the explosion. No record evidence
    suggests that defendant installers asserted any duty relative to the gas line, let alone any
    duty to inspect or warn plaintiffs about the gas line. Given the limited nature of the
    relationship between defendant installers and plaintiffs, defendant installers were under
    no obligation to warn of or cap the gas line or undertake any action relative to the gas
    line, but only had an obligation to use due care when installing the appliances.37 Because
    37
    Plaintiffs cite Girvan v Fuelgas Co, 
    238 Mich. App. 703
    ; 607 NW2d 116 (2000), to
    argue that the parties’ relationship requires the imposition of a duty, but Girvan does not
    support their position. Rather, in an opinion authored by then Judge ZAHRA, the Court of
    Appeals recognized that a gas supplier
    has a duty to ensure that its product is delivered safely to the exterior of the
    premises of the end user but, in the absence of an agreement to do
    otherwise, that duty does not extend to the inspection of the interior lines,
    conduits, and appliances over which the supplier has no control. 
    [Girvan, 238 Mich. App. at 714
    .]
    The Girvan Court relied on caselaw from this Court that recognized that a duty could be
    imposed on suppliers of dangerous commodities only if the supplier was negligent in
    performing the function it agreed to perform. See Gadde v Mich Consol Gas Co, 
    377 Mich. 117
    , 126; 139 NW2d 722 (1966); Kevreson v Mich Consol Gas Co, 
    374 Mich. 465
    ;
    132 NW2d 622 (1965); Young v Lee, 
    310 Mich. 42
    ; 16 NW2d 659 (1944). Because the
    gas supplier in Girvan did not expressly agree to an inspection of the interior gas lines,
    13
    the limited relationship of the parties did not require defendant installers to undertake any
    action with regard to the gas line, plaintiffs’ negligence claim fails as a matter of law.
    Plaintiffs, however, argue that defendant installers had a duty to take action with
    regard to the gas line. Plaintiffs’ argument is flawed because it wrongly assumes that
    defendant installers, having undertaken to deliver and install the washer and electric
    dryer, assumed other responsibilities not associated with the delivery and installation of
    the washer and dryer.38 Defendant installers did not act on the gas line. They only
    the Court of Appeals concluded that the defendant had no duty in that regard. And like
    the defendant in Girvan, defendant installers here did not expressly agree to enter
    plaintiffs’ premises for the purpose of inspecting the gas line. The dissent, however,
    suggests that Girvan supports imposition of a duty because Girvan recognized that a
    “reasonable person should seek expert assistance when dealing with dangerous
    commodities on the person’s premises” and, according to the dissent, plaintiffs did seek
    expert assistance from defendant installers to install their electric dryer. Post at 9 n 14.
    Yet Girvan is irrelevant in this regard because while plaintiffs did seek expert assistance
    to install an electric dryer, plaintiffs never sought expert assistance with respect to the
    smell of natural gas and, at the time of installation, defendant installers were not dealing
    with a dangerous commodity. Thus, we do not “fail[] to recognize” that plaintiffs sought
    expert assistance to install their appliances. Post at 9 n 14. The dissent has simply
    mischaracterized the record and our opinion.
    38
    The dissent makes the same flawed assumption when it asserts that defendant installers
    had a duty to warn plaintiffs of the gas line because of their “superior knowledge” of “gas
    lines, appliances, and their installation.” Post at 5. In reaching this conclusion, the
    dissent disregards the limited relationship of the parties, which, as we have explained, in
    no way imposed a duty on defendant installers to “take reasonable safeguards to protect
    plaintiffs from harm.” Post at 4. Further, even assuming that defendant installers
    possessed some superior knowledge, they were under no obligation to warn plaintiffs
    about the gas line because it was highly visible and defendant installers would have no
    reason to believe that plaintiffs, the homeowners, would not have realized its dangerous
    condition. The products-liability case the dissent relies on in support, post at 5, is
    inapposite for this reason, as well as the fact that defendant installers were the
    manufacturer of neither the gas line nor the dryer.
    14
    delivered and installed the dryer. Thus, having not undertaken by contract or otherwise
    to act on the gas line, they had no duty to plaintiffs with respect to it.39
    Plaintiffs also suggest that we should conclude that defendant installers owed
    plaintiffs a duty because of plaintiffs’ ignorance of and mistaken assumptions regarding
    the gas line.40 We decline to impose a duty on the basis of ignorance or mistaken
    assumption under these facts because the indicia necessary for imposing a duty based on
    a special relationship are plainly absent. We have recognized that certain types of special
    relationships, such as common carriers and their passengers, innkeepers and their guests,
    and doctors and patients, justify the imposition of a duty because a person entrusts
    39
    Plaintiffs are essentially asking this Court to hold that defendant installers had a duty to
    warn or otherwise protect them from an observable hazard that was created by a third
    party (a prior homeowner). But such a holding, which the dissent also advocates, is
    directly contrary to the common law, which does not “obligate[] one person to aid or
    protect another” except “where a special relationship exists between a plaintiff and a
    defendant.” 
    Williams, 429 Mich. at 499
    . We have recognized several special
    relationships, such as common carriers and their passengers, innkeepers and their guests,
    and doctors and their patients, but this Court has never held that a special relationship
    exists between an appliance installer and homeowners or home occupiers. Indeed, the
    dissent’s reliance on Huhtala v Travelers Ins Co, 
    401 Mich. 118
    , 130; 257 NW2d 640
    (1977), post at 4 n 5 and 6 n 9, for the proposition that defendant installers had a duty to
    warn plaintiffs about the gas line is unavailing because Huhtala’s discussion of a duty to
    protect refers to cases in which that duty arose as a result of special relationships. In this
    case, there being no common-law duty to act, defendant installers had no obligation to act
    for the benefit of the homeowner or occupiers in regard to hazards created by third
    parties.
    40
    During her deposition, Marcy testified that she “didn’t know,” in terms of gas and
    electric, what lines were in the kitchen and that she “kind of assumed Sears did all that.”
    She stated: “I didn’t know that stuff, details. I thought Sears did that stuff when they
    came out.”
    15
    himself or herself to the control of another person. We have explained the rationale
    behind imposing a duty in such situations:
    Social policy . . . has led the courts to recognize an exception to th[e]
    general rule [that there is no duty that obligates one person to aid or protect
    another] where a special relationship exists between a plaintiff and a
    defendant. . . . The rationale behind imposing a duty to protect in these
    special relationships is based on control. In each situation one person
    entrusts himself to the control and protection of another, with a consequent
    loss of control to protect himself. The duty to protect is imposed upon the
    person in control because he is best able to provide a place of safety.[41]
    Defendant installers’ actions here related solely to the delivery and installation of
    the washer and electric dryer, which occurred in plaintiffs’ home, which is
    quintessentially the place where plaintiffs are most in control and “best able to provide a
    place of safety” for themselves.42 It is not the result of defendant installers’ actions, that
    plaintiffs ceded control of their home, thereby “entrust[ing] [themselves] to the control
    and protection of another . . . .”43 Plaintiffs never lost control of the gas line. Plaintiffs
    easily could have at any time capped the line or removed it or, once they smelled gas,
    called the gas company to ensure their own safety, as well as that of the premises.
    Instead, plaintiffs simply chose not to undertake these obvious safety precautions, despite
    Marcy’s concession that she knew to call the gas company if she detected the odor of
    natural gas. Given that the limited relationship between an appliance installer and
    homeowners or occupiers is such that the homeowners or occupiers neither entrust the
    41
    
    Williams, 429 Mich. at 499
    (emphasis added).
    42
    
    Id. 43 Id. 16
    appliance installer with their control and protection nor lose the ability to protect
    themselves, we decline to modify the common law and impose a duty on such an installer
    to act for the benefit of the homeowners or occupiers in regard to hazards created by third
    parties. Indeed, we are not aware of a single Michigan case that imposes a legally
    cognizable duty when a competent adult chooses to remain ignorant about a condition
    within his or her complete control; likewise, we are not aware of any caselaw holding that
    a party’s silent, unspoken assumptions impose an affirmative legal duty on another party
    to act in accordance with those unshared assumptions.
    Moreover, regarding the duty to warn, we note that the circumstances of the
    relationship between defendant installers and plaintiffs did not give rise to any legal
    obligation on defendant installers’ part because plaintiffs knew about the uncapped gas
    line before installation of the dryer. It is uncontested that the uncapped gas line was fully
    visible for several weeks between the time Marcy bought the home in August 2003 and
    September 8, 2003, when the dryer was installed.               At her deposition, Marcy
    acknowledged that she had lived in the house for “a few weeks” before the washer and
    dryer were installed, that the open kitchen niche was “highly visible” during this time,
    and that she saw the pipe in the kitchen niche but “thought [the pipes] were water lines.”
    These undisputed facts establish that plaintiffs had constructive notice of the gas line’s
    existence. This Court considered constructive notice in Converse v Blumrich, stating:
    A person is chargeable with constructive notice where, having the
    means of knowledge, he does not use them. . . . If he has knowledge of
    such facts as would lead any honest man, using ordinary caution, to make
    further inquiries, and does not make, but on the contrary studiously avoids
    making such obvious inquiries, he must be taken to have notice of those
    17
    facts, which, if he had used such ordinary diligence, he would readily have
    ascertained.[44]
    Plainly, Marcy’s admission that she was aware of the pipes in the kitchen niche
    should have led her, using “ordinary caution,” to make further inquiries regarding the
    nature of the pipes. Instead of making further inquiries or using ordinary diligence,
    Marcy merely “kind of assumed Sears did all that.” Therefore, plaintiffs are considered
    to have notice of the “highly visible” gas line because “[k]nowledge of facts putting a
    person of ordinary prudence on inquiry is equivalent to actual knowledge of the facts
    which a reasonably diligent inquiry would have disclosed.”45 Because “there is no duty
    to warn someone of a risk of which that person is aware,”46 plaintiffs’ theory that
    defendant installers had a duty to warn them of the gas line necessarily fails as a matter of
    law.47
    44
    Converse v Blumrich, 
    14 Mich. 109
    , 120 (1866) (citations omitted). Black’s Law
    Dictionary (9th ed), p 1164, defines “constructive notice” as “[n]otice arising by
    presumption of law from the existence of facts and circumstances that a party had a duty
    to take notice of . . . .” Although neither Patricia nor Christopher testified that they
    actually saw the kitchen pipes, the fact that the pipes were highly visible in a high-traffic
    area of the home for nearly a month also supports imputing notice to Patricia and
    Christopher.
    45
    Deputy Comm’r of Agriculture v O & A Electric Co-Op, Inc, 
    332 Mich. 713
    , 716; 52
    NW2d 565 (1952) (emphasis added). In reaching this conclusion, we have not somehow
    “confuse[d],” post at 10, plaintiffs’ knowledge of the pipe with knowledge that the pipe
    was dangerous, but have simply applied the law as it pertains to constructive notice.
    Indeed, it is the dissent that “confuses,” post at 10, these principles of constructive notice
    because it would require that plaintiffs had actual notice of the uncapped gas line’s
    potentially dangerous condition before imputing that knowledge to plaintiffs.
    46
    Groncki v Detroit Edison Co, 
    453 Mich. 644
    , 656; 557 NW2d 289 (1996) (opinion by
    BRICKLEY, C.J.).
    47
    Likewise, the Court of Appeals’ reasoning that defendant installers breached a duty to
    not create a new hazard or make an existing hazard worse by “install[ing] the dryer in a
    18
    In summary, because only a limited relationship existed between the parties,
    through which defendant installers undertook only to nonnegligently install electric
    appliances, it is not necessary for us to consider the additional factors related to whether a
    duty exits.48 Plaintiffs nonetheless urge us to alter the common law and consider policy
    reasons that support the imposition of a duty. However, it is precisely because the social
    benefits of imposing a duty do not outweigh the social costs that we will not do so.49 If
    liability were imposed on defendants for failure to cap the gas line or to warn plaintiffs of
    the uncapped gas line, then similarly situated defendants would presumably also owe a
    duty to a plaintiff to inspect and prevent all other hazards that the defendant might
    encounter in a customer’s home. The burden imposed on defendants would be onerous
    and unworkable because they would be required to protect their customers from potential
    hazards they might encounter in the customer’s home when, in fact, it is the homeowners
    who are best equipped to be aware of their home’s potential hazards and protect
    themselves accordingly.50 Indeed, it is difficult to envision what social benefit would
    way that prevented the discovery of the uncapped gas line,” Hill, unpub op at 3, fails for
    the same reason. Plaintiffs already had notice of the gas line well before defendant
    installers arrived to install the appliances. It is simply illogical to conclude that defendant
    installers’ actions prevented plaintiffs’ discovery of the gas line when plaintiffs already
    had notice of it. Placing the dryer in front of the gas line does not somehow change the
    knowledge that plaintiffs had already acquired.
    48
    In re Certified 
    Question, 479 Mich. at 506-507
    .
    49
    
    Id. at 505. 50
      The dissent suggests that if a duty to warn were imposed, the scope of a defendant’s
    duty would be limited and workable. However, the dissent essentially agrees that a
    defendant’s potential duty would extend to all areas of a plaintiff’s home that the
    defendant works in and traverses. And while the dissent attempts to limit an appliance
    19
    result were we to recognize plaintiffs’ claim because the result would be to absolve
    homeowners from any duty to protect themselves from hazards within their own homes.
    As we have previously explained:
    [W]e have on occasion allowed for the development of the common
    law as circumstances and considerations of public policy have required.
    See, e.g., Berger [v Weber, 
    411 Mich. 1
    ; 303 NW2d 424 (1981)]. But as
    Justice YOUNG has recently observed, our common-law jurisprudence has
    been guided by a number of prudential principles. See Young, A judicial
    traditionalist confronts the common law, 8 Texas Rev L & Pol 299, 305-
    310 (2004). Among them has been our attempt to “avoid capricious
    departures from bedrock legal rules as such tectonic shifts might produce
    unforeseen and undesirable consequences,” 
    id. at 307, a
    principle that is
    quite applicable to the present case.[51]
    Accordingly, we continue to adhere to our common-law concept of duty that is
    circumscribed by the bounds of the parties’ relationship.
    B. NEW HAZARD
    To avoid preclusion of their negligence claim, plaintiffs allege that defendant
    installers created a new hazard by placing the electric dryer in front of the gas line. As
    this Court stated in Fultz, one breaches a duty that is “separate and distinct” from the
    contract when it creates a “new hazard.”52         Thus, the remaining issue is whether
    defendant installers created a new hazard when they installed the washer and dryer in
    front of the gas line.
    installer’s duty to hazards related to the appliance or its installation, it has not explained
    how to discern which hazards are related and which are “unrelated.” Post at 8.
    51
    Henry v Dow Chem Co, 
    473 Mich. 63
    , 83; 701 NW2d 684 (2005).
    52
    
    Fultz, 470 Mich. at 468-469
    (emphasis omitted).
    20
    The delivery and installation in this instance did not create a new dangerous
    condition with respect to the uncapped gas line or make an existing dangerous condition
    more hazardous. The hazard—the uncapped gas line—was present when defendant
    installers entered the premises, and it was present when they left. The placement of the
    dryer did not affect the existence or nature of the hazard in any manner because the
    danger posed by the uncapped gas line was exactly the same before and after the electric
    dryer was installed.53 The delivery and installation in this instance did not create a new
    dangerous condition with respect to the uncapped gas line, or make an existing dangerous
    condition more hazardous. Therefore, the Court of Appeals erred by concluding that
    defendant installers breached a duty not to create a new hazard.
    IV. CONCLUSION
    Defendant installers and plaintiffs had a limited relationship that required the
    former to properly install electrical appliances in plaintiffs’ home. Because that limited
    relationship did not require defendant installers to undertake any action with respect to
    the uncapped gas line, they owed plaintiffs no duty with respect to the gas line as a matter
    of law. Further, the delivery and installation of the dryer did not create a new dangerous
    condition with respect to the uncapped gas line or make an existing dangerous condition
    53
    The dissent’s opposite conclusion lacks logic. That the uncapped gas line was
    concealed from view did not somehow worsen the already dangerous condition of the gas
    line. While the dissent suggests that a visible danger is less dangerous than an “invisible”
    one, post at 13, this theory fails under the circumstances of this case in which the
    character of the gas line remained the same before and after the dryer’s installation and,
    as the dissent admits, plaintiffs already knew of the pipe’s existence before the dryer’s
    placement.
    21
    more hazardous.    Thus, the lower courts erred by denying defendants’ motions for
    summary disposition on the basis that defendants owed plaintiffs a duty. We therefore
    reverse the judgment of the Court of Appeals and remand this case to the circuit court for
    entry of an order granting summary disposition in favor of defendants.
    Mary Beth Kelly
    Robert P. Young, Jr.
    Stephen J. Markman
    Brian K. Zahra
    22
    STATE OF MICHIGAN
    SUPREME COURT
    MARCY HILL, PATRICIA HILL, and
    CHRISTOPHER HILL,
    Plaintiffs-Appellees,
    v                                                 No. 143329
    SEARS, ROEBUCK AND CO., SEARS
    LOGISTIC SERVICES, INC., EXEL
    DIRECT, INC. and MERCHANT
    DELIVERY, INC.,
    Defendants-Appellees,
    and
    MARK PRITCHARD and TIMOTHY
    DAMERON,
    Defendants-Appellants,
    and
    CHARLES R. LINDSEY, ORALIA J.
    LINDSEY, and ALBERT KIMPE,
    Defendants.
    MARCY HILL, PATRICIA HILL, and
    CHRISTOPHER HILL,
    Plaintiffs-Appellees,
    v                                                 No. 143348
    SEARS, ROEBUCK AND CO., SEARS
    LOGISTIC SERVICES, INC., MARK
    PRITCHARD, and TIMOTHY DAMERON,
    Defendants-Appellees,
    EXEL DIRECT, INC, and MERCHANT
    DELIVERY, INC,
    Defendants-Appellants,
    and
    CHARLES R. LINDSEY, ORALIA J.
    LINDSEY, and ALBERT KIMPE,
    Defendants.
    MARCY HILL, PATRICIA HILL, and
    CHRISTOPHER HILL,
    Plaintiffs-Appellees,
    v                                      No. 143633
    SEARS, ROEBUCK AND CO. and SEARS
    LOGISTIC SERVICES, INC.,
    Defendants-Appellants,
    EXEL DIRECT, INC, MERCHANT
    DELIVERY, INC, MARK PRITCHARD,
    and TIMOTHY DAMERON,
    Defendants-Appellees,
    and
    CHARLES R. LINDSEY, ORALIA J.
    LINDSEY, and ALBERT KIMPE,
    Defendants.
    2
    MARILYN KELLY, J. (dissenting).
    This interlocutory appeal presents a narrow question.      It is whether the two
    defendants who installed plaintiff Marcy Hill’s electric washer and dryer owed plaintiffs
    a legal duty in tort with respect to plaintiffs’ uncapped gas pipe. It is not about what
    duties were owed to plaintiffs by the former owners of the house. It is not about what
    duties were owed by the party who detached and removed the gas dryer. It is not about
    whether any of those parties or any defendant in this case ultimately should be held liable
    for the gas explosion that destroyed plaintiffs’ home.
    The majority concludes that the installers, defendants Mark Pritchard and Timothy
    Dameron, owed no duty in tort to plaintiffs related to the gas pipe. It further concludes
    that the installation of the dryer did not create a new hazard or make an existing
    dangerous condition more hazardous. It finds that all defendants are entitled to summary
    disposition of all of plaintiffs’ claims.    I disagree with these conclusions.      As a
    consequence, I respectfully dissent.
    DEFENDANTS OWED PLAINTIFFS A LEGAL DUTY TO WARN
    It is axiomatic that there can be no liability in tort unless the defendant owes a
    duty to the plaintiff.1 In assessing this issue, we examine whether an actor has a legal
    obligation “to use due care, or to so govern his actions as not to unreasonably endanger
    the person or property of others.”2 “‘In other words, “duty” is a question of whether the
    defendant is under any obligation for the benefit of the particular plaintiff; and in
    1
    See Loweke v Ann Arbor Ceiling & Partition Co, LLC, 
    489 Mich. 157
    , 162; 809 NW2d
    553 (2011).
    2
    Clark v Dalman, 
    379 Mich. 251
    , 261; 150 NW2d 755 (1967).
    3
    negligence cases, the duty is always the same—to conform to the legal standard of
    reasonable conduct in the light of the apparent risk.’”3
    We consider several criteria when evaluating whether a duty exists, including (1)
    the relationship of the parties, (2) the foreseeability of harm, (3) the burden on the
    defendant, and (4) the nature of the risk presented.4 Applying these criteria, I would hold
    that when they concealed the uncapped gas pipe, the installers owed plaintiffs a duty to
    warn them of the potential hazards it posed.
    The first criterion to consider when evaluating the existence of a legal duty is the
    relationship of the parties. There was a direct relationship between the installers and
    plaintiffs. The installers entered plaintiffs’ home for the purposes of delivering and
    installing a washer and an electric dryer. In addition to their contractual duties, the
    installers had a duty to take reasonable safeguards to protect plaintiffs from harm.5 While
    performing the installation, they also had a duty to conform their conduct to that of a
    reasonable person.
    At the summary disposition hearing, plaintiffs presented evidence that the
    installers either were aware of, or should have been aware of, the uncapped gas pipe
    when they were installing plaintiffs’ electric dryer. This is because they have a level of
    3
    Schultz v Consumers Power Co, 
    443 Mich. 445
    , 449-450; 506 NW2d 175 (1993),
    quoting Prosser & Keeton, Torts (5th ed), § 53, p 356.
    4
    Dyer v Trachtman, 
    470 Mich. 45
    , 49; 679 NW2d 311 (2004).
    5
    Huhtala v Travelers Ins Co, 
    401 Mich. 118
    , 130; 257 NW2d 640 (1977) (“The
    relationship of the supplier of services with the consumer, although contractual in
    inception, [gives] rise to a duty imposed by law on the supplier, apart from the terms of
    their agreement, to take reasonable safeguards to protect the consumer.”).
    4
    sophistication and knowledge superior to that of plaintiffs with respect to the dangers
    associated with gas lines, appliances, and their installation. This Court has recognized
    and imposed a duty on the manufacturer or seller of a product because that party has
    superior knowledge of the product’s dangerous characteristics.6 Here, the installers had
    superior knowledge of the dangerous characteristics of a pipe that they concealed from
    plaintiffs with their product. A duty to warn should arise in both circumstances.
    The duty to warn in this case is analogous to the duty that this Court described in
    Glittenberg v Doughboy Recreational Industries (On Rehearing).7 In Glittenberg, the
    Court held that
    [a] duty is imposed on a manufacturer or seller to warn under negligence
    principles summarized in § 388 of 2 Restatement Torts, 2d, pp 300-301.
    Basically, the manufacturer or seller must (a) have actual or constructive
    knowledge of the claimed danger, (b) have no reason to believe that those
    for whose use the chattel is supplied will realize its dangerous condition,
    and (c) fail to exercise reasonable care to inform [users] of its dangerous
    condition or of the facts which make it likely to be dangerous.[8]
    The installers did not deny that they were aware or should have been aware of the
    uncapped pipe and its dangers. They have not shown that plaintiffs were aware of what it
    was or what dangers it presented. Plaintiffs’ expert witness, David Stayer, testified:
    [I]nstallers are hired because they have a certain level of knowledge
    and expertise . . . more than the homeowner has.
    6
    Glittenberg v Doughboy Recreational Indus (On Rehearing), 
    441 Mich. 379
    , 391; 491
    NW2d 208 (1992).
    7
    
    Id. 8 Id. at
    389-390 (emphasis added) (citation and quotation marks omitted).
    5
    * * *
    The majority of homeowners have very little . . . mechanical
    background to understand the ramifications of installing things in a certain
    procedure for safety’s sake. They hire people to do this so that the device
    or the work that is done is done . . . in a proper workmanship-type way, and
    also so that it’s mechanically safe and physically safe so that there’s not
    going to be gas leaks, electrical arcs that could cause problems with the
    devices or fires in the future. That’s what they hire these people for.
    In sum, the installers knew or should have known about the gas pipe and had no reason to
    believe that plaintiffs knew what it was. And they failed to inform plaintiffs of its danger
    before concealing it with the dryer. Accordingly, the relationship of the parties weighs
    heavily in favor of imposing a duty on the installers to warn plaintiffs of the danger
    associated with the uncapped gas line.9
    The second criterion relevant to determining whether this duty exists is the
    foreseeability of the harm involved. In this regard, “[a] plaintiff need not establish that
    the mechanism of injury was foreseeable or anticipated in specific detail. It is only
    necessary that the evidence establishes that some injury to the plaintiff was foreseeable or
    9
    The majority claims that the fact that “[defendants] did not expressly agree to enter
    plaintiffs’ premises for the purpose of inspecting the gas line” weighs against imposing a
    duty. Ante at 14 n 37. This claim is misleading. The installers were not contractually
    obligated to inspect the gas line, but they were contractually obligated to install the
    electric dryer. They did so in a location directly in front of the uncapped gas pipe without
    warning plaintiffs of the danger they had concealed. By undertaking to install the dryer,
    the installers assumed a duty to act in a reasonably prudent manner.
    The majority similarly errs in its claim that because the installers did not lay hands
    on the gas pipe, they did not owe plaintiffs a legal duty with respect to it. See ante at 13-
    14. Huhtala explicitly held that a duty to act in a reasonable manner and protect a
    consumer arises “apart from the terms of [a contract].” 
    Huhtala, 401 Mich. at 130
    (emphasis added).
    6
    to be anticipated.”10 Here, plaintiffs’ injuries resulting from the uncapped pipe were
    unquestionably foreseeable.
    The National Fuel Gas Code highlights the foreseeable nature of an accident
    resulting from an uncapped gas pipe. The code addresses the safe installation and
    removal of gas piping systems, appliances, and equipment. It provides, in pertinent part:
    Each [gas] outlet, including a valve or cock outlet, shall be securely
    closed gastight with a threaded plug or cap immediately after installation
    and shall be left closed until the gas utilization equipment is connected
    thereto. Likewise, when the equipment is disconnected from an outlet and
    the outlet is not to be used again immediately, it shall be securely closed
    gastight.
    * * *
    The basic concept here is that a plug or cap closure is required for all
    gas openings. Closing a valve is not enough to satisfy this requirement
    because the valve may be opened accidentally or by an unknowing person.
    No temporary or makeshift closure is permitted because anything except a
    cap or proper plug could leak.[11]
    The code makes clear that gas pipes must be capped to prevent accidents. Moreover, it
    advises that merely closing a valve is insufficient because the valve could be accidentally
    opened by a person unfamiliar with gas lines.
    James Asaro, a former employee of defendant Exel Direct, Inc., gave deposition
    testimony that delivery drivers and installers like Pritchard and Dameron were provided
    extensive training. They were taught what to do when faced with installing an electric
    dryer in a space where a gas dryer had been removed and an uncapped gas pipe remained.
    10
    
    Schultz, 443 Mich. at 452
    n 7 (emphasis added).
    11
    National Fuel Gas Code, § 3.8.2, pp 78-79 (1996) (emphasis added).
    7
    Asaro specifically testified that installers were trained to ascertain that the valve for a gas
    line is turned off and then to either cap the open pipe or bolt it closed. As Asaro noted,
    an electric dryer installed so that it masks an uncapped gas pipe is an “accident waiting to
    happen.” Consequently, plaintiffs have presented forceful evidence that the dangers of an
    uncapped gas pipe and the attendant risk of injury are entirely foreseeable. Plaintiffs
    have shown that, in this case, the risks were foreseeable to the installers.
    The third criterion relevant to determining whether a duty exists is the burden on
    the defendant. The burden of verbally warning a homeowner of the dangers presented by
    an uncapped gas pipe before concealing it is minuscule. This factor also weighs heavily
    in favor of imposing a duty on the installers.
    In sum, I would impose on the installers a simple duty to warn. I do not believe
    that the installers should be under a duty to investigate any and all potential hazards in
    plaintiffs’ home. Rather, the scope of their duty should be limited to the area they
    occupied and in which they installed the electric dryer, which in this case contained the
    uncapped gas pipe. Their duty should not extend to areas in plaintiffs’ home in which
    they did not work or that they did not even traverse. Nor should it extend to potential
    hazards unrelated to the dryer or its installation.
    The final factor to consider when determining whether a duty exists is the nature
    of the risk presented. This factor also weighs in favor of imposing a duty to warn on
    defendants. We have recognized the potential risk posed by natural gas on numerous
    occasions, describing it as a “highly dangerous substance”12 and recognizing that
    12
    Fleegar v Consumers Power Co, 
    262 Mich. 537
    , 544; 
    247 N.W. 741
    (1933) (“A gas
    company, since it is dealing with a highly dangerous substance, is bound to use a degree
    8
    “[a]nyone dealing with this commodity, because of its dangerous propensities, must
    exercise such care for the safety of others . . . .”13 Hence, the great danger presented by a
    gas leak warrants imposing a duty to warn on the installers.14
    The majority considers the relationship of the parties and concludes that it does
    not weigh in favor of imposing a duty. It claims that because Marcy Hill was “aware of
    the pipes in the kitchen niche,” she should have made “further inquiries regarding the
    nature of the pipes.”15 But it admits that Hill testified that she thought the pipe in
    question was a water line. Thus, she did not make further inquiries about it and was
    unaware that leaving it uncapped posed any danger of gas leakage. The pipe was
    of care commensurate with the danger of its gas escaping and causing injury or damage
    to the person or property of others.”).
    13
    Gadde v Mich Consol Gas Co, 
    377 Mich. 117
    , 126; 139 NW2d 722 (1966) (“As we
    have seen, gas has long been regarded as a dangerous substance. Anyone dealing with
    this commodity, because of its dangerous propensities, must exercise such care for the
    safety of others as a reasonably prudent man would exercise in the face of such potential
    danger.”).
    14
    The majority discusses Girvan v Fuelgas Co, 
    238 Mich. App. 703
    , 714; 607 NW2d 116
    (1999), which held that a gas supplier has “a duty to ensure that its product is delivered
    safely to the exterior of the premises of the end user but, in the absence of an agreement
    to do otherwise, that duty does not extend to the inspection of the interior lines . . . .”
    Ante at 13 n 37. Girvan further noted that, “[c]ognizant of these risks, the reasonable
    person should seek expert assistance when dealing with dangerous commodities on the
    person’s premises.” 
    Girvan, 238 Mich. App. at 714
    . The majority fails to recognize that
    plaintiffs did seek experts to install their electric dryer. Those experts were Pritchard and
    Dameron.
    15
    Ante at 18.
    9
    invisible to her when it began to emit gas. She had no idea where the gas was coming
    from.16
    The majority makes a leap of logic in concluding that because Hill knew that the
    pipe was there, she had constructive notice that it was dangerous. The record contains no
    evidence that plaintiffs were aware of the danger that the uncapped gas pipe posed.
    Indeed, knowledge of the existence of what Hill believed was a water line is entirely
    distinct from knowledge of the dangers of natural gas. The majority thus confuses
    plaintiffs’ knowledge of the dangers of natural gas with plaintiffs’ knowledge of the
    dangers of an uncapped gas line. There is no evidence that plaintiffs were aware of the
    danger of the uncapped pipe protruding from the wall of their laundry nook.
    Accordingly, the cases relied on by the majority holding that there is no duty to warn of a
    risk of which a person is constructively aware are inapposite.
    DEFENDANTS OWED PLAINTIFFS A LEGAL DUTY NOT TO MAKE AN
    EXISTING DANGER WORSE
    The majority next concludes that the installation of the electric dryer did not create
    a new dangerous condition or make an existing danger worse. Its analysis of this issue
    strains credibility.
    In Fultz v Union-Commerce Associates, a majority of this Court held that a
    defendant’s duty in tort must be separate and distinct from the defendant’s duty in
    16
    The majority claims that Hill could have capped or removed the gas line herself or
    called the gas company when she smelled gas. Ante at 16. This statement is wholly
    irrelevant to the question before us, which is whether the installers owed plaintiffs a legal
    duty in tort. These considerations would be relevant to a determination of comparative
    negligence and would arise only if this case were to proceed to trial.
    10
    contract.17 As discussed earlier, I would hold that the installers owed plaintiffs common
    law duties in tort that were separate and distinct from their contractual duties. Fultz
    identified one class of cases in which a contracting party would owe a duty separate and
    distinct from a contract—cases in which a defendant’s conduct worsens an existing
    hazard.18     Nothing in Fultz undermines the general common law duty to act in a
    nonnegligent manner. Thus, Fultz’s analysis with respect to new dangerous conditions
    represents only one way in which a party can establish a duty separate and distinct from a
    contractual obligation. In this respect, Fultz is entirely consistent with Loweke v Ann
    Arbor Ceiling & Petition Co, LLC, which held that “a separate and distinct duty to
    support a cause of action in tort can arise by . . . the generally recognized common-law
    duty to use due care in undertakings . . . .”19
    The installers undertook to install plaintiffs’ electric dryer. Plaintiffs allege they
    were negligent in doing so. Thus, for purposes of that duty, it is entirely irrelevant
    whether their purported negligence worsened an existing hazard. The proper inquiry, as
    framed earlier, is whether the installers owed plaintiffs a general duty to act in a
    reasonable manner. This is because, irrespective of any alleged new hazard, they had a
    duty to use reasonable care when installing the dryer.20
    17
    Fultz v Union-Commerce Assoc, 
    470 Mich. 460
    , 467; 683 NW2d 587 (2004). I remain
    committed to my concurring opinion in Fultz. 
    Id. at 470-476. 18
         
    Id. at 468-469. 19
         
    Loweke, 489 Mich. at 170
    .
    20
    Id.; see also 
    Clark, 379 Mich. at 261
    (1967) (stating that a duty “may arise generally by
    operation of law under application of the basic rule of the common law, which imposes
    on every person engaged in the prosecution of any undertaking an obligation to use due
    11
    However, under Fultz, the installers also owed plaintiffs a duty not to worsen an
    existing hazard. Their installation of the electric dryer concealed from view the uncapped
    gas pipe behind it. Thus, even if plaintiffs knew at some point that dangerous gas was
    escaping into their home, the source of that gas was concealed from them. Plaintiffs’
    expert witness specifically testified that the installation increased the hazard to plaintiffs
    because they could no longer see the uncapped pipe. Plaintiffs’ expert further explained
    that the installers should have advised plaintiffs that they could not proceed with the
    dryer’s installation until the gas pipe was capped.
    In sum, the installers owed plaintiffs a general common law duty to use due care
    when installing the electric dryer. This duty existed regardless of whether the installers’
    alleged negligence created a new hazard or increased the danger of an existing hazard.
    They also owed plaintiffs a duty not to worsen an existing hazard.
    CONCLUSION
    The majority concludes that the installers owed no legal duty to plaintiffs sounding
    in tort. This conclusion is fatally flawed because, in fact, the installers owed at least two
    tort-based duties.21
    care, or to so govern his actions as not to unreasonably endanger the person or property
    of others”); Ellis v McNaughton, 
    76 Mich. 237
    , 241; 
    42 N.W. 1113
    (1989) (“But, if the
    agent once actually undertakes and enters upon the execution of a particular work, it is
    his duty to use reasonable care in the manner of executing it, so as not to cause any injury
    to third persons which may be the natural consequence of his acts . . . .”) (quotation
    marks and citation omitted).
    21
    The liability of the defendants is interrelated because the installers had an agency
    relationship with the defendants who sold and delivered the washer and dryer.
    12
    First, the majority opines that the installers owed no tort duty to plaintiffs because
    the parties’ relationship was limited. This is incorrect. The parties had a relationship that
    required the installers to use due care when installing plaintiffs’ electric dryer. As a
    consequence, in addition to their contractual duties, the installers had a common law duty
    to exercise reasonable safeguards to protect plaintiffs from harm. Accordingly, they had
    a duty to warn plaintiffs of the danger they encountered in plaintiffs’ home in the spot
    where they installed the dryer and of which plaintiffs were ignorant.
    The majority suggests that plaintiffs were not ignorant of the danger of the gas
    pipe and that their knowledge of the danger of escaping gas justifies summary disposition
    for all defendants.    Yet that conclusion depends entirely on imputing to plaintiffs
    knowledge of the danger, given that plaintiffs testified that they believed the pipe was a
    water pipe. The majority cites no authority for the proposition that knowledge of an
    uncapped water pipe is a sufficient basis to impute to someone knowledge that gas may
    escape from that pipe. I suspect no such authority exists. At best, what plaintiffs knew
    about the pipe is a factual question whose very existence prevents summary disposition.
    Second, the majority concludes that the installers did not make an existing
    condition more dangerous when they hid the uncapped gas pipe from view by installing
    the dryer in front of it. Thus, it postulates as perfectly credible that a hidden uncapped
    gas pipe poses not a whit more danger than one in plain view. Absent this highly
    questionable conclusion, the majority’s finding of no duty cannot stand. The majority
    does not explain how it can be that the visible danger and the invisible danger are legally
    indistinguishable.
    13
    I would hold that the installers owed plaintiffs a common law duty to use due care
    when installing their electric dryer. This included warning plaintiffs of a danger in the
    spot where they installed the dryer and of which plaintiffs were ignorant. I would also
    hold that the installers owed a duty to plaintiffs not to worsen the danger represented by
    the uncapped gas pipe by obscuring it with a dryer. Accordingly, I respectfully dissent.
    Marilyn Kelly
    Michael F. Cavanagh
    Diane M. Hathaway
    14
    

Document Info

Docket Number: Docket 143329, 143348, and 143633

Citation Numbers: 492 Mich. 651

Judges: Young, Markman, Zahra, Kelly, Cavanagh, Hathaway

Filed Date: 8/16/2012

Precedential Status: Precedential

Modified Date: 10/19/2024

Authorities (16)

Fleegar v. Consumers Power Co. , 262 Mich. 537 ( 1933 )

Fultz v. Union-Commerce Associates , 470 Mich. 460 ( 2004 )

Kevreson v. Michigan Consolidated Gas Co. , 374 Mich. 465 ( 1965 )

Huhtala v. Travelers Insurance , 401 Mich. 118 ( 1977 )

Young v. Lee , 310 Mich. 42 ( 1944 )

Beaty v. Hertzberg & Golden, Pc , 456 Mich. 247 ( 1997 )

Dyer v. Trachtman , 470 Mich. 45 ( 2004 )

Schultz v. Consumers Power Co. , 443 Mich. 445 ( 1993 )

Clark v. Dalman , 379 Mich. 251 ( 1967 )

Gadde v. Michigan Consolidated Gas Co. , 377 Mich. 117 ( 1966 )

Deputy Commissioner of Agriculture v. O. & A. Electric Co-... , 332 Mich. 713 ( 1952 )

Williams v. Cunningham Drug Stores, Inc , 429 Mich. 495 ( 1988 )

Berger v. Weber , 411 Mich. 1 ( 1981 )

Groncki v. Detroit Edison Co. , 453 Mich. 644 ( 1996 )

In Re Certified Question From 14th Dist. Court of Appeals ... , 479 Mich. 498 ( 2007 )

Glittenberg v. Doughboy Recreational Industries , 441 Mich. 379 ( 1992 )

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