Pierce & Pitt Trucking Inc v. Secura Insurance ( 2022 )


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  •             If this opinion indicates that it is “FOR PUBLICATION,” it is subject to
    revision until final publication in the Michigan Appeals Reports.
    STATE OF MICHIGAN
    COURT OF APPEALS
    PIERCE & PITT TRUCKING, INC.,                                        UNPUBLISHED
    April 21, 2022
    Plaintiff-Appellee/Cross-Appellant,
    v                                                                    No. 355400
    Macomb Circuit Court
    SECURA INSURANCE,                                                    LC No. 2017-002464-NI
    Defendant-Appellant/Cross-Appellee,
    and
    MICHIGAN COMMUNITY INSURANCE
    AGENCY, INC.,
    Defendant-Cross-Appellee.
    Before: LETICA, P.J., and REDFORD and RICK, JJ.
    PER CURIAM.
    In this action for breach of contract and negligence, defendant Secura Insurance (Secura)
    appeals as of right the bench trial verdict in favor of plaintiff Pierce & Pitt Trucking, Inc. (PPT).
    PPT cross-appeals the trial court order denying its motion for sanctions against Secura and
    defendant Michigan Community Insurance Agency, Inc. (MCIA). We affirm.
    I. BASIC FACTS AND PROCEDURAL HISTORY
    On September 21, 2016, six individuals were traveling in a vehicle when they were
    involved in an accident with a 1994 Hendrickson motor vehicle (HME) driven by Kenneth Pitt in
    the course of his employment for PPT. PPT was owned by Brian Pitt (Brian) and managed by
    Patricia Pitt (Patricia) who handled billing and payroll. Since 1995, Brian had met yearly with
    James Powers of MCIA to address PPT’s insurance needs for the vehicles used in its trucking
    business. Additionally, throughout the year, Brian would add and delete vehicles from PPT’s
    insurance policy. For example, Brian might make changes to his insurance policy if a truck broke
    -1-
    down or if he did not have a driver for the truck. In the event of a breakdown, Brian would limit
    the insurance to fire and theft.
    In early 2016, the HME was registered to Pierce & Pitt Supply, Inc. (PPS), a material
    supply company, and insured with Grange Insurance when Powers and Brian met to discuss
    Brian’s insurance needs. According to Brian, no one else at PPT negotiated or handled the
    automotive insurance needs for the company. To achieve savings on the insurance policy, Powers
    proposed Brian accept the policy quoted by Secura, which included the HME. Brian agreed to the
    Secura policy, but requested that the HME be deleted from the policy because it was insured with
    Grange Insurance through July 2016. At that time, Brian did not have a driver for the HME. Brian
    paid the premium for the Secura policy in installments.
    On May 10, 2016, Brian believed that he had a driver for the HME. Consequently, he
    contacted Powers to add the HME to the Secura policy. Powers spent the majority of his time on
    the road meeting with clients and Beverly Marshall (Marshall) of MCIA handled administrative
    or computer functions involving 95% of Powers’ clients. Marshall was notified of the request to
    add the HME to the Secura policy, and she issued a certificate of insurance effective May 10, 2016,
    through April 1, 2017. MCIA had entered into an agency agreement with Secura, and MCIA was
    authorized to bind Secura and issue policies of insurance.
    The driver anticipated to start work for PPT fell through. In late May 2016, after the funeral
    for Brian’s father, Kenneth agreed to drive for PPT. In anticipation of Kenneth’s start date, Brian
    asked Patricia for a check to change the registration of the HME from PPS to PPT. At the Secretary
    of State’s (SOS) office, Brian presented the certificate of insurance and paid $1,492.83 to
    successfully transfer the HME’s registration. During the week of May 27, 2016, Kenneth began
    working for PPT and was trained to drive on the HME.
    In the interim, on May 16, 2016, Laura Bowers, an underwriter for Secura, was
    investigating the risk associated with insuring the HME. Bowers acknowledged that a certificate
    of insurance had been issued for the HME, that Marshall had the authority to issue the certificate
    on Secura’s behalf, and that Marshall had binding authority as Secura’s agent. In the course of the
    underwriting process, Bowers emailed Marshall for additional information regarding the HME’s
    vehicle identification number (VIN). On May 27, 2016, Marshall advised Bowers via e-mail that
    PPT no longer wanted to insure the HME. Consequently, Bowers never completed the
    underwriting process, and an endorsement was not issued that formally added the HME to the
    Secura policy. Bowers noted that insurance coverage would have only been available for the HME
    between the time the certificate of insurance was issued on May 10, 2016, and the date the
    underwriting process was suspended on May 27, 2016.
    After the September 21, 2016 accident, Brian contacted Powers to process the insurance
    claim for the accident involving the HME. Secura denied the claim, alleging that the HME was
    never added to PPT’s insurance policy. PPT then filed a claim alleging breach of contract and
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    negligence1 against Secura and MCIA for failing to procure the requested insurance and breach of
    the standard of care.
    Multiple motions for summary disposition were filed by the parties. Secura moved for
    summary disposition contending that it was not liable because MCIA was the agent of the insured
    PPT. The trial court denied the motion subject to the disclosure of the agency agreement between
    MCIA and Secura. Secura renewed this motion for summary disposition and submitted the
    pertinent documentation. The trial court denied this motion, concluding that in light of the
    language of the agency agreement MCIA served as a dual agent for both PPT and Secura.
    PPT also moved for summary disposition, contending that it never withdrew its request to
    insure the HME on the Secura policy. In contrast, MCIA presented the deposition testimony of
    Marshall. Therein, Marshall averred that Patricia requested that the insurance for the HME be
    withdrawn because the truck was not operable and did not have a driver. However, Marshall did
    not obtain written confirmation of this request from Patricia, and Marshall did not document the
    request in MCIA’s internal data program known as the “AMS system.” And Patricia denied that
    she was responsible for or knowledgeable about the automotive insurance for PPT. Patricia
    testified that she never telephoned Marshall and requested the withdrawal or removal of the HME
    from the Secura policy. Patricia also testified that her communication with MCIA was at Brian’s
    request, and he made any automotive insurance decisions. Brian likewise denied any request to
    withdraw or remove the HME from the Secura policy. The trial court found that the disputed
    testimony created a factual issue.
    At trial, MCIA presented expert testimony from Michael S. Hale. Hale had 30-plus years
    as an insurance agent and was an insurance attorney. Hale opined that if Patricia verbally
    instructed Marshall that PPT no longer desired to insure the HME because it was inoperable and
    PPT had no driver, Marshall did not violate the standard of care in conveying that message to
    Secura. If, however, the Pitts did not so instruct Marshall, “that is a clear breach of the standard
    of care.” In other words, if Marshall removed coverage without being authorized to do so, Hale
    opined she breached the standard of care.
    Following the bench trial, the trial court concluded that the testimony proffered by Brian
    and Patricia was credible. Therefore, a verdict was rendered in favor of PPT. However, the trial
    court denied PPT’s motion for sanctions against MCIA and Secura for raising a frivolous defense.
    From these rulings, the parties appeal.
    II. STANDARDS OF REVIEW
    A trial court’s ruling on a motion for summary disposition is reviewed de novo. Houston
    v Mint Group, LLC, 
    335 Mich App 545
    , 557; 968 NW2d 9 (2021). Summary disposition is
    appropriate pursuant to MCR 2.116(C)(10) where there is “no genuine issue as to any material
    1
    The six individuals involved in the vehicular accident with the HME initially filed suit against
    PPT, among others, and PPT filed a third-party complaint against Secura and MCIA. However,
    the trial court bifurcated the action. Thus, the nature of the complaint was changed to reflect an
    original, not a third-party, action.
    -3-
    fact, and the moving party is entitled to judgment or partial judgment as a matter of law.”
    MCR 2.116(C)(10). When reviewing a motion for summary disposition challenged under
    MCR 2.116(C)(10), the court considers the affidavits, pleadings, depositions, admissions, and
    other admissible documentary evidence then filed in the action or submitted by the parties in the
    light most favorable to the nonmoving party. MCR 2.116(G)(4), (G)(5); Buhl v City of Oak Park,
    
    507 Mich 236
    , 242; 968 NW2d 348 (2021).
    The proper interpretation of a contract presents a question of law reviewed de novo. Miller-
    Davis Co v Ahrens Constr, Inc, 
    495 Mich 161
    , 172; 848 NW2d 95 (2013). An insurance policy is
    construed in the same manner as any other type of contract. Meemic Ins Co v Bischer, 
    323 Mich App 153
    , 157; 915 NW2d 1 (2018) (citation omitted). Whether the equitable relief of reformation
    of a contract is proper under a particular set of facts presents question of law that is also reviewed
    de novo. See Johnson Family LP v White Pine Wireless, LLC, 
    281 Mich App 364
    , 371-372; 761
    NW2d 353 (2008). On appeal, the trial court’s factual findings rendered in a bench trial are
    reviewed for clear error, but its conclusions of law are reviewed de novo. Florence Cement Co v
    Vettraino, 
    292 Mich App 461
    , 468; 807 NW2d 917 (2011). “A factual finding is clearly erroneous
    if there is no substantial evidence to sustain it or if, although there is some evidence to support it,
    the reviewing court is left with the definite and firm conviction that a mistake has been committed.”
    Miller-Davis Co, 495 Mich at 172-173. The clear error review of factual findings also gives
    deference to the trial court’s superior ability to assess the credibility of the witnesses. Id. at 172.
    III. CERTIFICATE OF INSURANCE
    Secura first contends that the trial court erroneously concluded that the certificate of
    insurance issued by MCIA for the HME entitled PPT to coverage on the date of the accident
    because the certificate of insurance was essentially a “worthless” document that merely certified
    that insurance was in existence on the date of issuance. However, our review of the trial court’s
    pertinent opinions indicate that the trial court failed to render any such ruling regarding the import
    and effective dates of the certificate of insurance. Rather, the trial court’s dispositive ruling was
    contingent on its assessment of the credibility of the witness testimony addressing the withdrawal
    of the request for insurance on the HME. When an appellant fails to challenge or dispute the basis
    of the trial court’s ruling, the appellate court need not even consider granting the relief requested.
    Redmond v Heller, 
    332 Mich App 415
    , 449; 957 NW2d 357 (2020); Derderian v Genesys Health
    Care Sys, 
    263 Mich App 364
    , 381; 689 NW2d 145 (2004).
    We recognize Secura’s argument that the policy of insurance was not amended or modified
    through an endorsement to include the HME despite the issuance of the certificate of insurance.
    However, Secura’s contention that the insurance policy must control and that Brian should have
    read the policy to determine that he did not have and pay for insurance coverage on the HME
    ignores the claims pursued by PPT. PPT did not seek to enforce the contract as written, but
    essentially pursued actions for breach of contract and negligence for failing to procure or secure
    the requested insurance in accordance with the standard of care. Indeed, the complaint alleged
    that MCIA was instructed to add the HME to the policy on May 10, 2016, but failed to secure the
    requested insurance. In light of the claims raised, and the testimony presented at trial, Secura did
    not demonstrate that the trial court erred.
    -4-
    A. PERTINENT RULINGS
    Although both PPT and Secura moved for summary disposition in their favor, the trial court
    denied Secura’s renewed motion for summary disposition in an opinion and order dated
    January 30, 2019. Specifically, after examining the terms of the agreement between MCIA and
    Secura, the trial court stated as follows:
    As noted, Secura Insurance expressly authorized MCIA to solicit contracts
    of insurance. The record also establishes MCIA offered contracts of insurance sold
    by other insurers. Consequently, MCIA was initially acting as [PPT]’s agent in
    obtaining insurance coverage through Secura Insurance.
    Significantly, Secura Insurance also expressly authorized MCIA to bind
    policies of insurance and to collect premiums on Secura Insurance’s behalf.
    Additionally, Secura Insurance controlled MCIA’s ability to appoint agents,
    MCIA’s ability to accept business from insurance brokers and when commissions
    would be paid. See St Clair Intermediate Sch Dist v Intermediate Ed
    Ass’n/Michigan Ed Ass’n, 
    458 Mich 540
    , 558; 581 NW2d 707, 716 (1998) (“Also
    fundamental to the existence of an agency relationship is the right to control the
    conduct of the agent…with respect to the matters entrusted to him”). Therefore,
    MCIA also subsequently acted as Secura Insurance’s agent in handling the
    insurance sought by [PPT].
    Accordingly, MCIA was a dual agent for both PPT and Secura Insurance.
    PPT also moved for summary disposition, contending that Secura issued a policy of
    insurance for the HME and never provided written notice that the truck was no longer insured, and
    therefore, any cancellation was ineffective. Secura alleged that the truck was never added to the
    renewal policy, and therefore, it was not required to provide written notice of the policy removal.
    MCIA added that PPT initially sought to insure the HME, but subsequently informed Marshall of
    its determination not to insure the truck. Therefore, MCIA alleged that PPT was responsible for a
    lack of insurance coverage on the truck. The trial court concluded that “the requirement that
    Secura Insurance provide written notice presupposes Secura Insurance cancelled the insurance
    policy.” The trial court then summarized the evidence presented in the case to determine that
    PPT’s dispositive motion was denied because of factual issues:
    Beverly Jean Marshall testified she is a commercial account manager for
    MCIA. She stated James Thomas Powers was the agent at MCIA who handled
    [PPT]. Marshall assisted Powers in servicing [PPT]. Marshall said she would have
    contact with Brian Pitt and Patricia Pitt when dealing with [PPT]. Marshall agreed
    a certificate of insurance was issued with respect to the subject truck, binding
    insurance on the truck through Secura Insurance. Marshall indicated Patricia Pitt
    subsequently called her (Marshall) on May 27, 2016 to remove the truck’s
    insurance because the truck was not running and [PPT] did not have a driver for it.
    Marshall sent Secura Insurance an email stating [PPT] was opting not to insure the
    truck; she did not send anything in writing to [PPT] confirming the deletion of the
    -5-
    truck from the policy. Marshall explained the truck ended up not being added to
    the policy so no endorsement was ever issued.
    Kenneth Pitt testified he began driving the subject truck for [PPT] on
    May 27, 2016.
    Patricia Pitt testified she works for [PPT]. She does not handle insurance
    for [PPT’s] vehicles. Patricia Pitt said Brian Pitt was responsible for handling
    insurance on the vehicles. Patricia Pitt’s discussions with Marshall regarding
    insurance were essentially limited to worker’s compensation insurance. Patricia
    Pitt understood the subject truck was to have insurance so it could be driven on the
    roads. She was not aware of any written notice from MCIA or Secura Insurance
    that insurance on the truck had been revoked or cancelled.
    Brian Pitt testified he owns [PPT]. He called Powers at MCIA to insure the
    subject truck in May 2016. Powers had Brian Pitt contact Marshall to insure the
    truck. Brian Pitt received a certificate of insurance for the truck from MCIA. He
    never stopped or revoked the insurance, and did not have any other communications
    with Marshall or Powers before the accident. Brian Pitt described being shocked
    when he learned after the accident from Powers that Secura Insurance said the truck
    was not insured. Brian Pitt denied he would operate a vehicle without insurance.
    He did not receive anything in writing from MCIA or Secura Insurance that the
    truck was not insured and Marshall never told him the truck was not insured.
    In response to MCIA’s requests to admit, Brian Pitt and Patricia Pitt denied
    Patricia Pitt instructed Marshall not to include the subject truck on the insurance
    policy on May 27, 2016. Brian Pitt and Patricia Pitt also denied ever asking
    Marshall to remove the truck from the policy after it had been added to the policy
    on May 10, 2016.
    Consequently, there is a question of fact as to whether Patricia Pitt or
    Marshall instituted the removal of the subject truck from the policy. The dispute is
    material to determining the significance of the lack of written notice of the
    insurance cancellation.
    Following the testimony at trial, the trial court issued an opinion and order ruling in favor
    of PPT. After summarizing the trial testimony, the law addressing breach of contract, and the
    elements of a claim of negligence, the opinion provided in pertinent part:
    In the instant matter, the parties do not dispute [PPT] obtained insurance
    through Secura Insurance effective April 1, 2016. There is also no dispute that the
    initial policy did not include coverage for the HME.
    The parties agree Brian Pitt contacted Powers on May 10, 2016 to add the
    HME to the existing Secura Insurance policy. Marshall added the HME to the
    policy and issued a certificate of insurance for the truck. Bowers admitted MCIA
    had binding authority to issue the certificate of insurance on Secura Insurance’s
    behalf and to bind Secura Insurance to policies of insurance to vehicles for which
    -6-
    MCIA had issued certificates of insurance. Bowers also began the underwriting
    process to add the HME to the policy.
    Therefore, [PPT] had a contract with MCIA and Secura Insurance to insure
    the HME.
    Brian Pitt convincingly testified he had sole authority over [PPT’s]
    decisions. Both he and Patricia Pitt stated she only handled insurance issues at his
    direction.
    Brian Pitt credibly testified he did not take any action to cancel the HME’s
    coverage. Patricia Pitt similarly provided credible testimony that she did not tell
    Marshall on May 27, 2017 [sic] that there was no longer a need to add the HME to
    the Secura Insurance policy.
    Marshall’s May 27, 2016 e-mail and testimony regarding that e-mail lack
    merit. Marshall acknowledged and Hale agreed that the specificity in the May 27,
    2016 e-mail was unusual. Marshall, despite noting the importance of doing so, did
    not note Patricia Pitt’s alleged comments—the HME was not running, [PPT] did
    not have a driver for the HME and there was no need to add the HME at that time—
    in the AMS System. Marshall also failed to obtain written documentation from
    [PPT] despite Powers’ testimony of the need to do so and [PPT’s] established
    practice of providing written documentation of policy changes.
    Moreover, the HME was operational at all times. [PPT] had hired Kenneth
    Pitt to drive the HME by May 26, 2016. Brian Pitt told Patricia Pitt of Kenneth
    Pitt’s hiring and she prepared an employment application for Kenneth Pitt in
    advance of Kenneth Pitt’s May 27, 2016 start date. Brian Pitt also obtained a check
    from Patricia Pitt to transfer title to and register the HME in preparation for Kenneth
    Pitt’s use. Brian Pitt presented the certificate of insurance issued by MCIA on
    Secura Insurance’s behalf to the Secretary of State when retitling and registering
    the HME on May 26, 2016. Kenneth Pitt started driving the HME on May 27, 2017
    [sic], Brian Pitt explained that making sure [PPT’s] vehicles were insured was an
    important part of his business; he believed he had obtained valid insurance coverage
    on the HME. Patricia Pitt would not have allowed Brian Pitt to register the HME
    with an invalid certificate of insurance and [PPT] did not allow uninsured trucks to
    be driven on the roads. Powers confirmed he had never known of [PPT] placing an
    uninsured truck on the road. [PPT] reinstated insurance coverage on the HME
    through Secura Insurance upon learning the HME lacked coverage.
    Therefore, [PPT] has clearly established it did not withdraw its request that
    the HME be added to the Secura Insurance policy in May 2016. Consequently,
    Marshall unmistakably breached the agreement to insure the HME and violated the
    standard of care identified by Hale, MCIA’s own expert, when she sent the May 27,
    2016 e-mail to Bowers.
    -7-
    Hale and Bowers both testified insurance companies can cancel insurance
    policies. The Common Policy Conditions required Secura Insurance to provide
    written notice ten days before cancellation for failure to pay a premium and thirty
    days before cancellation for any other reason. Neither MCIA nor Secura Insurance
    provided any notice that the certificate of insurance, which Marshall explained had
    the effect of insuring the HME with Secura Insurance and Bowers admitted
    provided coverage during the underwriting period, was cancelled.
    As a direct result of MCIA and Secura Insurance’s failure to maintain
    insurance coverage for the HME, [PPT] has incurred costs in defending the primary
    action and prosecuting the third-party action. Therefore, [PPT] has suffered
    damages from MCIA and Secura Insurance’s actions.
    Accordingly, MCIA and Secura Insurance are liable to [PPT] for breach of
    contract and negligence.
    Although the parties may have raised the issue of whether PPT was entitled to notice of
    cancellation in light of the issuance of the certificate of insurance, the trial court ultimately
    concluded that MCIA failed to secure the insurance requested by PPT when it wrongfully notified
    Secura that the request had been withdrawn. Because Secura failed to challenge the basis of the
    trial court’s ruling, the credibility determination of the witnesses, it is not entitled to appellate
    relief. Redmond, 332 Mich App at 449; Derderian, 263 Mich App at 381.
    B. TERMS OF INSURANCE ON THE CERTIFICATE
    Nonetheless, Secura submits that the certificate of insurance was essentially a “worthless”
    piece of paper because it only stood for the proposition that the insurance was in place on the day
    that it was issued. We disagree.
    Secura contends that West American Ins Co v Meridian Mut Ins Co, 
    230 Mich App 305
    ;
    583 NW2d 548 (1998), demonstrates that the trial court erred. In West American, Ann Arbor
    Carpets, the subrogor of West American Insurance Company (West American), claimed it incurred
    a loss as a result of Floormaster Floorcovering, Inc’s (Floormaster) negligence. The Birch Agency,
    an independent insurance agency that wrote insurance coverage for Meridian Mutual Insurance
    Company (Meridian), issued a certificate of insurance to Ann Arbor Carpets indicating that
    Floormaster had a commercial liability policy with Meridian effective from June 1993 through
    June 1994. A copy of the certificate of insurance was also sent to Meridian. Id. at 307. However,
    the certificate contained the prominent disclaimer:
    THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY
    AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
    CERTIFICATE DOES NOT AMEND, EXTEND, OR ALTER THE COVERAGE
    AFFORDED BY THE POLICIES BELOW.
    The certificate of insurance also provided it was subject to all the terms, exclusions and conditions
    of such policies. Ann Arbor Carpets hired Floormaster and relied on the certificate of insurance.
    However, in November 1993, Ann Arbor Carpets suffered a loss as a result of Floormaster’s
    negligence, and West American, as Ann Arbor Carpets insurer and subrogee, obtained a default
    -8-
    judgment against Floormaster. West American then pursued a writ of garnishment against
    Meridian, but Meridian denied any indebtedness, citing its cancellation of the policy with
    Floormaster on June 14, 1993. Apparently, before the Birch Agency issued the certificate of
    insurance, it relied solely on its internal records and did not contact Meridian to verify that the
    policy was still in effect. Nonetheless, Meridian never notified the Birch Agency that the policy
    was cancelled. After a one-day bench trial, the trial court ruled in favor of West American
    concluding that Meridian was equitably estopped because it authorized the Birch Agency to
    provide certificates of insurance, it intended for entities like Ann Arbor Carpets to rely on the
    certificate of insurance, it took no action when the Birch Agency issued the certificate of insurance
    despite receipt of a copy, and Ann Arbor Carpets relied on the certificate of insurance. Id. at 309.
    This Court reversed because the trial court examined Meridian’s failure to take action to
    prevent Ann Arbor Carpet from relying on the certificate of insurance without expressly finding
    that Meridian was under any duty or obligation to take such action. This Court concluded that
    Meridian, as the insurer, did not have a duty to advise a third party of inaccuracies in the certificate
    of insurance because Meridian’s agent did not issue the certificate. Rather, the agent of the insured,
    the Birch Agency acting for Floormaster, issued the certificate. Moreover, this Court rejected the
    contention that Meridian had a statutory duty because “the certificate of insurance at issue did not
    purport to represent the terms, benefits or privileges promised under the policy. Instead, its stated
    purpose was merely to certify that the listed insurance policies had been issued.” Id. at 310-311.
    In reaching this conclusion, this Court examined cases from other jurisdictions wherein it was
    concluded that the certificate of insurance was a “worthless document” which did no more than
    certify that insurance existed on the date of issuance. Those certificates from other jurisdictions
    contained language identical with the disclaimer stated in West American. Id. at 311-312.
    Curiously, Secura contends that certificates of insurance are worthless documents, but fails
    to examine the content of the certificate of insurance issued in this case to determine its value.
    However, it is not the certificate of insurance itself that is deemed worthless, but rather the
    language used in the certificate. The West American disclaimer expressly stated that it did not
    confer any rights upon the certificate holder and did not amend, extend, or alter the coverage
    afforded by the policies below.
    The certificate of insurance in this case did not contain the “all capital letter” disclaimer
    delineated in West American. Rather, the certificate of no-fault insurance given to PPT was
    comprised of two copies, one to be kept with the vehicle and one for the SOS. Both copies
    identified Secura as the insurance company, the policy number, the year, make, model, and vehicle
    identification number, the insured [PPT], and the agency issuing the certificate [MCIA]. The
    certificate of insurance copy to be presented to the SOS stated, in pertinent part, as follows:
    An authorized Michigan insurer certifies that it has issued a policy complying with
    Act 291, P.A. 1972, as amended for the described motor vehicle.
    * * *
    THIS FORM MUST BE PRESENTED AS EVIDENCE OF INSURANCE WITH
    YOUR APPLICATION FOR LICENSE PLATES EITHER BY MAIL OR AT
    ANY SECRETARY OF STATE LICENSE PLATE BRANCH OFFICE. A
    -9-
    PERSON WO ISSUES OR WHO SUPPLIES FALSE INFORMATION TO THE
    SECRETARY OF STATE OR USES AN INVALID CERTIFICATE OF
    INSURANCE IS GUILTY OF A MISDEMEANOR PUNISHABLE BY
    IMPRISONMENT FOR NOT MORE THAN 1 YEAR, OR A FINE OF NOT
    MORE THAN $1,000.00 OR BOTH.
    The certificate of insurance also indicated that the commercial policy was effective “5/10/2016”
    and its expiration date was “4/1/2017.”
    We conclude that Secura’s reliance on West American is misplaced. In West American,
    Ann Arbor Carpets obtained the certificate of insurance from the Birch Agency. The agency was
    deemed to represent the insured, not Meridian, the insurer. In the present case, the trial court held
    that the agency agreement between Secura and MCIA demonstrated that MCIA did not act for the
    sole benefit of PPT as the insured, but rather was a dual agent in light of the terms of their agency
    agreement. Furthermore, the policy at issue in West American expressly stated that the
    documentation was only informational, did not confer any rights to the holder, and did not amend,
    extend, or alter the coverage.
    However, the certificate of insurance issued by MCIA was authorized by Secura and
    expressly stated that it complied with Michigan’s no-fault act. Furthermore, it was required to be
    presented to the SOS to register the HME. The document advised that the presenter of an invalid
    certificate of insurance was subject to a misdemeanor. Thus, the document at issue was not a
    “worthless” piece of paper, but rather, a document required by Michigan no-fault law.
    Consequently, Secura’s reliance on West American is misplaced.
    C. EVIDENCE AT TRIAL
    Moreover, the credible evidence elicited at trial belied the contention that the Pitts
    instructed the HME be removed from addition to the Secura policy. As noted by Bowers, the
    certificate of insurance was in effect during the underwriting process. Therefore, if the accident
    had occurred between the time of issuance of the certificate of insurance and during the
    underwriting process, the HME would have been covered. Brian and Patricia Pitt denied that they
    withdrew the request to insure the HME because the vehicle was inoperable and without a driver.
    Rather, in May 2016, the vehicle was insured through Grange Insurance. Brian initially declined
    to insure the vehicle with Secura because the Grange Insurance was in effect through July 2016.
    However, when he believed he had hired a driver, he took measures to insure the vehicle with
    Secura instead, and the certificate of insurance was issued by Marshall.
    After the initial driver fell through, Kenneth was hired as the driver for the HME, and Brian
    expended nearly $1,500 to register the vehicle with the SOS to PPT. The facts indicate that PPT
    requested insurance for the HME in light of its business experience and history. That is, the Pitts
    operated their business since the 1990s; Brian knew of the insurance requirements; Brian engaged
    in yearly meetings to assess PPT’s insurance needs; Brian contacted Powers and Marshall to add
    and remove vehicles, as needed, during the year; the Department of Transportation required that a
    driver perform an inspection of all operational systems of the vehicle and verify the insurance
    certificate (here completed by Kenneth); and the HME was insured by Grange prior to the transfer
    to PPT. These facts contradict Marshall’s claim that the insurance request for the HME was
    -10-
    withdrawn. Specifically, in light of the testimony from the Pitts, it is difficult to discern that
    Patricia would call Marshall and withdraw the request for Secura coverage of the HME, claiming
    that the vehicle lacked a driver and was inoperable. Moreover, although Marshall conveyed this
    information to Bowers in an e-mail, Marshall failed to place that information in the AMS system
    or obtain a written confirmation from Patricia. Thus, Powers and other MCIA agents would not
    have information that the certificate of insurance issued for the HME failed to comport with the
    ultimate policy issued by Secura. The certificate of insurance and its contents did not serve as the
    basis of the trial court’s ruling. Instead, the trial court’s credibility determination of Marshall led
    it to conclude that she breached the agreement to insure the HME and violated the standard of care
    as an agent for Secura. We defer to the trial court’s assessment of the credibility of the witnesses
    and cannot conclude that its factual findings were clearly erroneous under the circumstances.
    Accordingly, this claim of error is without merit.2
    IV. DUTY TO INFORM
    Secura next alleges that the trial court erred in finding coverage on the date of the accident
    because neither Secura nor MCIA had an obligation to notify PPT in writing that the certificate of
    insurance was no longer effective after May 27, 2016. Again, because Secura does not challenge
    the basis of the trial court’s ruling, a credibility determination, it is not entitled to appellate relief.
    Redmond, 332 Mich App at 449; Derderian, 263 Mich App at 381.
    After summarizing the evidence presented at trial, the trial court found that Brian and
    Patricia Pitt testified credibly. However, it concluded that Marshall’s testimony lacked merit
    because it belied other evidence in the case. Thus, the trial court concluded that a breach of
    contract occurred as well as negligence. The trial court’s opinion and order provided, in pertinent
    part:
    Therefore, [PPT] has clearly established it did not withdraw its request that
    the HME be added to the Secura Insurance policy in May 2016. Consequently,
    Marshall unmistakably breached the agreement to insure the HME and violated the
    standard of care identified by Hale, MCIA’s own expert, when she sent the May 27,
    2016 e-mail to Bowers.
    Hale and Bowers both testified insurance companies can cancel insurance
    policies. The Common Policy Conditions required Secura Insurance to provide
    written notice ten days before cancellation for failure to pay a premium and thirty
    days before cancellation for any other reason. Neither MCIA nor Secura Insurance
    2
    Secura also contends that Brian was at fault for failing to read the policy because he would have
    learned that the HME was not insured and that PPT never paid the premium for the HME. This
    issue was waived because it was not raised in the statement of questions presented. Seifeddine v
    Jaber, 
    327 Mich App 514
    , 521; 934 N2d 64 (2019). Moreover, the Pitts relied on the expertise of
    MCIA, paid over $130,000 in insurance premiums between 2014 and 2016, and their insurance
    needs were fluid and changed throughout the year contingent on the number of drivers and
    operable vehicles. Thus, the Pitts relied on MCIA to fulfill their insurance changes as made
    throughout the policy period.
    -11-
    provided any notice that the certificate of insurance, which Marshall explained had
    the effect of insuring the HME with Secura Insurance and Bowers admitted
    provided coverage during the underwriting period, was cancelled.
    Accordingly, the trial court concluded that Marshall breached the parties’ contractual agreement
    and the standard of care for purposes of negligence by failing to secure the insurance requested by
    PPT because PPT never withdrew its request for insurance on the HME.
    To establish an action for breach of contract, a party must show, by a preponderance of the
    evidence, that: (1) there was a contract; (2) the other party breached the contract; and (3) there
    were damages incurred by the party claiming breach. Bayberry Group, Inc v Crystal Beach Condo
    Ass’n, 
    334 Mich App 385
    , 393; 964 NW2d 846 (2020) (citation omitted). The plaintiff must prove
    four elements to establish a prima facie case of negligence: (1) the defendant owed the plaintiff a
    legal duty; (2) the legal duty was breached by the defendant; (3) the plaintiff suffered damages;
    and (4) and the defendant’s breach was a proximate cause of the plaintiff’s damages. Nyman v
    Thomson Reuters Holdings, Inc, 
    329 Mich App 539
    , 552; 942 NW2d 696 (2019) (citation omitted).
    The trial court was required to examine whether a duty exists for purposes of negligence
    as a matter of law. Graves v Warner Bros, 
    253 Mich App 486
    , 492; 656 NW2d 195 (2002). To
    maintain a negligence action, a plaintiff must demonstrate that a legal duty exists that requires the
    defendant to conform to a particular standard of conduct in order to protect others against
    unreasonable risks of harm. 
    Id.
     (citation omitted). Thus, the relationship between the parties is
    examined to determine if it is the sort that a legal obligation should be imposed on one for the
    benefit of another. 
    Id.
     The factors to consider when determining whether a duty exists include
    “foreseeability of the harm, existence of a relationship between the parties involved, degree of
    certainty of injury, closeness of connection between the conduct and the injury, moral blame
    attached to the conduct, policy of preventing future harm, and the burdens and consequences of
    imposing a duty and the resulting liability for breach.” Krass v Tri-County Security, Inc, 
    233 Mich App 661
    , 668-669; 593 NW2d 578 (1999). Under the common law, an insurance agent owed
    various fiduciary obligations, including to act for the benefit of the client. See Harts v Farmers
    Ins Exch, 
    461 Mich 1
    , 6-7; 597 NW2d 47 (1999). An insurance agent does not have a duty to
    advise of the adequacy of the insurance when it acts as a mere order taker for the insurance
    company, but a special relationship arises between the agent and the client when the agent
    undertakes the role of counselor or advisor. See 
    id. at 9-10
    .
    Under the circumstances presented here, the trial court found a duty and breach. Indeed,
    MCIA did not merely act as an order taker for PPT’s insurance needs, but served as an advisor.
    Both Brian and Powers testified that they met yearly to review the insurance requirements for PPT.
    Additionally, the two discussed modifications to the insurance policy throughout the year as
    required to add or remove vehicles because of maintenance or driver issues. Powers testified that
    insurance changes should be in writing. MCIA’s expert witness, Michael S. Hale, further opined
    that if Marshall was not given the instruction to remove the HME from the Secura policy during
    the underwriting process, she breached the standard of care. The trial court found that PPT’s
    actions, including hiring Kenneth as a driver, completing his job application, and registering and
    insuring the HME, were consistent with its practice of insuring the vehicles that it placed on the
    road. Yet, Marshall did not fulfill PPT’s insurance request, but advised Bowers that PPT no longer
    wanted to insure the vehicle. Curiously, if Marshall received a call from Patricia to remove the
    -12-
    HME from the Secura policy, Marshall did not request that Patricia send an e-mail or fax to
    document the removal from coverage.
    Because the trial court found a breach of duty and the standard of care by failing to procure
    the insurance on the HME as requested by PPT, whether or not there was an additional duty to
    issue a cancellation notice is irrelevant. Furthermore, what a certificate of insurance signified as
    opposed to a policy endorsement also became irrelevant. A theory of liability was established for
    breach of duty. Whether an obligation to send a written cancellation of the policy was invoked
    because the HME was never added to the policy through an endorsement does not alter the trial
    court’s conclusion that there was a breach in failing to procure or secure the requested insurance.
    Accordingly, the trial court’s statements regarding cancellation are merely obiter dicta, statements
    that are unnecessary to determine the case at hand. Estate of Pearce v Eaton Co Rd Comm, 
    507 Mich 183
    , 197; 968 NW2d 323 (2021). This claim of error does not entitle Secura to appellate
    relief.3
    V. DUAL AGENT
    Next, Secura asserts that the trial court erred in concluding that MCIA was the agent for
    both PPT, as the insured, and Secura, the insurer. We disagree.
    “Although an insurance policy is a contractual agreement between the insurer and the
    insured, an insurance agent typically acts on behalf of the parties to facilitate the sale and execution
    of the policy. The fiduciary duty that the insurance agent owes each party varies in relation to the
    agent’s status as an independent or exclusive agent.” Genesee Foods Servs v Meadowbrook, Inc,
    
    279 Mich App 649
    , 654; 760 NW2d 259 (2008) (citation omitted). “When an insurance policy is
    facilitated by an independent insurance agent or broker, the independent insurance agent or broker
    is considered an agent of the insured rather than an agent of the insurer.” 
    Id.
     (citation and internal
    quotation omitted). However, an agent may be held out by the insurer as its agent, and in that
    instance, the agency cannot be narrowed by limitations on the agent’s authority not communicated
    to the insurer. Rorick v State Mut Rodded Fire Ins Co, 
    263 Mich 169
    , 171-172; 
    248 NW 584
    (1933). “An insurance company which has received the premium of the insured under
    circumstances leading the insured to believe he is receiving, in consideration of the payment of
    such premium, a valid contract of insurance, is estopped from afterward repudiating the contract.”
    
    Id.
     at 172 quoting Coverdill v Northern Ins Co, 
    243 Mich 395
    , 398; 
    220 NW 758
     (1925). “[D]ual
    agency occurs when two persons or entities agree to share the services of an individual for a single
    act.” Vargo v Sauer, 
    457 Mich 49
    , 69; 576 NW2d 656 (1998).
    3
    Secura contends, for the first time on appeal, that MCL 500.2273 provides that a certificate of
    insurance “does not represent an insurer’s obligation to give notice of cancellation or nonrenewal
    to a person.” However, the definition of “certificate of insurance” is confined to use within the
    chapter and addresses “property or casualty insurance coverage.” There is no caselaw interpreting
    MCL 500.2273, and no indication that it was intended to apply to the Michigan No-Fault Act,
    MCL 500.3101 et seq. More importantly, we conclude that MCL 500.2273 has no application
    here because the trial court did not expressly rule on whether the certificate of insurance or the
    failure to add and issue an endorsement to the policy triggered the notice provisions of the policy.
    -13-
    The trial court denied Secura’s initial motion for summary disposition addressing agency,
    but allowed Secura the opportunity to revisit the issue by submitting the agency agreement
    between MCIA and Secura. When the agency agreement was submitted in the renewed dispositive
    motion, the trial court noted that it contained provisions: (1) allowing MCIA to solicit types of
    insurance contained in Secura’s commission schedule; (2) authorizing MCIA to bind Secura to
    contracts of insurance; (3) allowing MCIA to collect monies on Secura’s behalf and hold the funds
    as a trustee; (4) authorizing the payment of commissions upon certain conditions; (5) preventing
    MCIA from appointing agents or to accept business from an insurance broker unless Secura gave
    its written authorization; (6) characterizing MCIA as an independent contractor and rejecting the
    creation of an employer/employee relationship; and (7) controlling the payment of the initial
    premium. Following its examination of these terms of the agency agreement, the trial court
    concluded:
    As noted, Secura Insurance expressly authorized MCIA to solicit contracts
    of insurance. The record also establishes MCIA offered contracts of insurance sold
    by other insurers. Consequently, MCIA was initially acting as [PPT]’s agent in
    obtaining insurance coverage through Secura Insurance.
    Significantly, Secura Insurance also expressly authorized MCIA to bind
    policies of insurance and to collect premiums on Secura Insurance’s behalf.
    Additionally, Secura Insurance controlled MCIA’s ability to appoint agents,
    MCIA’s ability to accept business from insurance brokers and when commissions
    would be paid. See St Clair Intermediate Sch Dist v Intermediate Ed
    Ass’n/Michigan Ed Ass’n, 
    458 Mich 540
    , 558; 581 NW2d 707, 716 (1998) (“Also
    fundamental to the existence of an agency relationship is the right to control the
    conduct of the agent…with respect to the matters entrusted to him”). Therefore,
    MCIA also subsequently acted as Secura Insurance’s agent in handling the
    insurance sought by [PPT].
    Accordingly, MCIA was a dual agent for both PPT and Secura Insurance.
    The trial court did not err in concluding that a dual agency was established. The trial court
    was entitled to deviate from the general rule that an agent acts on behalf of the insured under the
    facts and circumstances of this case. Although PPT engaged MCIA to procure insurance, both
    Marshall and Powers noted that their agency, MCIA, entered into an agreement with Secura and
    was obligated to act for the benefit of Secura, but did not convey that information to their clients,
    here PPT. Nonetheless, Powers claimed that the agency relationship with Secura did not cause
    him to compromise his obligations to PPT. Furthermore, although Secura noted that the agency
    agreement nonetheless characterized MCIA as independent, the terms of the agreement itself
    determined the types of insurance that MCIA could solicit, allowed MCIA to bind Secura to
    contracts of insurance, governed the collection of premiums and the terms of their payment to
    MCIA, and limited MCIA’s authority to appoint brokers. For a successful claim of vicarious
    liability, a plaintiff need only prove that an agent has acted negligently. Grimmer v Lee, 
    310 Mich App 95
    , 101; 872 NW2d 725 (2015). In light of the extensive control exercised over MCIA by
    Secura in their agreement, Marshall and Powers’ awareness of the agreement, and Powers’
    testimony regarding the allegiance to Secura as a result of the agreement, the trial court was entitled
    to conclude that MCIA served as a dual agent to both PPT and Secura. Because the trial court
    -14-
    concluded that Marshall breached her duty to procure or secure the requested insurance and
    breached the standard of care, Secura was properly held vicariously liable under a dual agency
    theory.
    VI. CONTRACT REFORMATION
    Finally, Secura posits that the trial court erred in reforming the insurance contract because
    a mutual mistake did not occur. Again, because contract reformation was not the ground for the
    trial court’s decision, Secura is not entitled to appellate relief.
    “The party asserting a breach of contract has the burden of proving its damages with
    reasonable certainty, and may recover only those damages that are the direct, natural, and
    proximate result of the breach.” Alan Custom Homes, Inc v Krol, 
    256 Mich App 505
    , 512; 667
    NW2d 379 (2003). Expectancy damages or damages designed to make the complaining party
    whole are generally awarded in a common-law breach of contract action. Frank W Lynch & Co v
    Flex Technologies, Inc, 
    463 Mich 578
    , 586 n 4; 624 NW2d 180 (2001). These damages include
    those that naturally arise from the contractual breach or those that the parties contemplated at the
    time the contract was made. 
    Id.
     The trial court did not improperly reform the insurance policy in
    the absence of a mutual mistake. Rather, the trial court determined the damages that flowed from
    the breach of the failure to procure or secure the requested insurance and rendered an award
    consistent with the policy coverage to which PPT would have been entitled. Although Secura may
    characterize this as reformation, it is consistent with the damage award for a breach of contract.
    Thus, this claim of error does not entitle Secura to appellate relief.
    VII. SANCTIONS FOR A FRIVOLOUS DEFENSE
    On cross-appeal, PPT contends that the trial court erred in denying its request for sanctions
    because the defense was frivolous. We disagree.
    “A trial court’s findings with regard to whether a claim or defense was frivolous, and
    whether sanctions may be imposed, will not be disturbed unless it is clearly erroneous.” 1300
    LaFayette East Coop, Inc v Savoy, 
    284 Mich App 522
    , 533; 733 NW2d 57 (2009).
    PPT requested sanctions claiming that Marshall’s self-serving statements that were not
    supported by written documentation demonstrated that the defense was frivolous. In an opinion
    and order, the trial court rejected the motion, stating in pertinent part:
    [PPT] and MCIA had filed competing motions for summary disposition
    regarding the third-party complaint. The motions were denied . . . because the
    underlying facts were disputed. Consequently, Secura Insurance and MCIA had a
    reasonable basis to believe the facts underlying their defenses were true and were
    not devoid of legal merit.
    Moreover, [PPT] concedes this case was complicated, both legally and
    factually. Though Beverly Marshall’s testimony was ultimately found to lack
    merit, her testimony was not found to be perjurous. [PPT] has also not established
    Secura Insurance and/or MCIA failed to make a reasonable inquiry into the
    -15-
    truthfulness of Beverly Marshall’s testimony or otherwise acted without good faith
    in defending against the third-party complaint.
    We agree that the defense was not frivolous, and the case resolution was premised on the
    credibility of the witnesses.
    The purpose of sanctions in the court rules “is to deter parties and attorneys from filing
    documents or asserting claims and defenses that have not been sufficiently investigated and
    researched or that are intended to serve an improper purpose.” FMB-First Mich Bank v Bailey,
    
    232 Mich App 711
    , 722-723; 591 NW2d 676 (1998). An attorney must certify that a document is
    well grounded in fact and not intended for an improper purpose. Sanctions are authorized when a
    claim is frivolous. “An attorney has an affirmative duty to conduct a reasonable inquiry into the
    factual and legal viability of a pleading before it is signed.” LaRose Market, Inc v Sylvan Ctr, Inc,
    
    209 Mich App 201
    , 210; 530 NW2d 505 (1995). “The reasonableness of the attorney’s inquiry is
    determined by an objective standard, not the attorney’s subjective good faith.” Meisner Law
    Group, PC v Weston Downs Condo Ass’n, 
    321 Mich App 702
    , 731; 909 NW2d 890 (2017). “A
    court must determine whether a claim or defense is frivolous on the basis of the circumstances at
    the time it was asserted.” Id. at 732. “[A] claim is devoid of arguable legal merit if it is not
    sufficiently grounded in law or fact, such as when it violates basic, longstanding, and unmistakably
    evidentiary precedent.” Adamo Demolition Co v Dep’t of Treasury, 
    303 Mich App 356
    , 369; 844
    NW2d 143 (2013) (quotation marks and citations omitted).
    The trial court’s rejection of the challenge to the defense as frivolous was not clearly
    erroneous. Marshall testified that she was extremely busy, and Powers testified that she was
    responsible for the computer work for 95% of his business, plus served other agents at MCIA.
    Bowers made an inquiry twice about the VIN for the HME before Marshall answered. Moreover,
    just before the insurance issue arose, Brian’s father died. It was the defense theory of the case that
    Patricia made the erroneous decision to change the insurance without consulting with Brian during
    a stressful time. The insurance decisions occurred in May 2016, but the accident did not occur
    until September 21, 2016. Therefore, the circumstances surrounding the removal of insurance on
    the HME did not occur in close proximity to the accident. Marshall testified under oath that she
    did not make a mistake, and Patricia testified that she did not seek the HME’s withdrawal from the
    Secura policy before the underwriting process was complete. Accordingly, this case presented a
    classic credibility issue. The defense was not frivolous.
    Affirmed. No taxable costs awarded, no party having prevailed.
    /s/ Anica Letica
    /s/ James Robert Redford
    /s/ Michelle M. Rick
    -16-