In re: Eric Alexander Farris , 2015 Mo. LEXIS 157 ( 2015 )


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  •              SUPREME COURT OF MISSOURI
    en banc
    In re: Eric Alexander Farris,                    )
    )
    Respondent.        )    No. SC94418
    )
    )
    ORIGINAL DISCIPLINARY PROCEEDING
    Opinion issued September 8, 2015
    The Office of Chief Disciplinary Counsel (“OCDC”) filed an Information in two
    counts charging Respondent Eric Farris (“Farris”) with various violations of the Rules of
    Professional Responsibility (the “Rules”). 1 The Advisory Committee of the Supreme
    Court of Missouri appointed a disciplinary hearing panel (the “DHP”) to hear the case.
    Following a hearing, the DHP found that Farris committed numerous instances of
    misconduct under the Rules, including misappropriation of client funds, and
    recommended that Farris be suspended indefinitely with no leave to apply for
    reinstatement for six months.
    Both Farris and the OCDC disagree with the DHP’s decision. Farris maintains
    that he committed no wrongdoing but, if he is to be disciplined, argues that he should be
    given a stayed suspension and a term of probation. Conversely, the OCDC agrees with
    1
    Unless otherwise noted, the Rules cited to in this opinion are those in effect between January
    2010 and June 30, 2013. Rule 4-1.15 was restructured effective July 1, 2013. For ease of
    reference, cross-references have been added in the margin to indicate where the relevant
    provisions may now be found.
    the DHP’s findings but argues that the proposed discipline is insufficient and that Farris
    should be disbarred.
    After a de novo review of the record, the Court finds that Farris committed the
    violations alleged in the Information and orders that he be disbarred.
    I.     The Charges
    The two counts in the Information focus on Farris’ representation of clients in two
    cases. The facts relating to these representations are summarized below.
    A.      Count I – Client A 2
    In June 2005, Client A hired Farris to represent her in a personal injury action.
    The case was settled for $197,500, and the check was deposited into Farris’ trust account
    in September 2010. Under a written contingent fee agreement, Farris was entitled to 40
    percent of Client A’s recovery. Client A was entitled to the remainder (i.e., $118,500),
    less expenses.
    Prior to the settlement, the hospital that treated Client A’s injuries filed a notice of
    lien in the amount of $114,604.31. Client A also owed other medical providers in
    relation to her injuries. As a result, Farris told Client A he would keep her share of the
    settlement in his trust account and use it to pay the hospital and her other medical
    creditors. However, Farris told Client A he would negotiate with these creditors to see if
    they would accept less than the full amount of their bills. If so, Farris told Client A he
    would distribute the savings to her.
    2
    To protect the clients involved in this case, this opinion will only refer to them as Client A and
    Client B.
    Beginning in November 2010, Client A called Farris many times in an effort to
    find out when she would receive her share of the settlement. Finally, in January 2011,
    Farris sent Client A a $50,000 check from his trust account. This check stated that it was
    for “Client’s Partial Recovery.” Farris did not tell Client A whether he had paid any of
    her medical bills and did not tell her what negotiations he had had with those providers.
    Over the next nine months, Client A tried frequently to contact Farris about the balance
    of her settlement. Her requests were ignored or prompted only vague replies.
    On October 21, 2011, Farris sent Client A a second check from his trust account.
    This check was in the amount of $31,756.11. Farris provided no explanation for the
    amount of the check and no information concerning the status of his negotiations with the
    hospital or the other medical creditors. When Client A tried to deposit this check,
    however, it was returned due to insufficient funds. Client A immediately sought an
    explanation from Farris. After several calls and one cancelled meeting, Client A
    succeeded in meeting with Farris and his then-wife on November 15, 2011, to discuss
    why this check bounced.
    At the November 15 meeting, Farris provided Client A with a summary of how
    her settlement proceeds had been distributed. This summary shows the total amount of
    the settlement ($197,500), the amount of Farris’ fee ($79,000), the expenses paid from
    Client A’s share ($2,139.58), and the amount of Client A’s initial disbursement
    ($50,000). The remainder of Client A’s share, therefore, was $66,360.42.
    The summary Farris gave to Client A also showed that the total amount of her
    “Medical Bills” was $66,360.42. Farris told Client A that, because all of the remaining
    3
    funds from the settlement had been paid to Skaggs Hospital “in full satisfaction and
    accord” of her bill, there was nothing left to distribute to her. Client A asked Farris to
    confirm that the hospital had been paid in full. Farris reassured her and told her there was
    nothing to worry about. 3
    Farris did not explain – in November 2011 or at any time since – why he decided
    to send Client A this trust account check for $31,756.11. He was supposed to be holding
    the remainder of Client A’s settlement to satisfy the claim of the hospital and Client A’s
    other medical creditors. If the hospital and the remainder of Client A’s providers had
    agreed to settle all of her bills for a total of $34,604.31, Farris would have been justified –
    in fact, bound – to send Client A a check for the $31,756.11 balance of her settlement.
    Farris knew that this explanation would be untrue, however, and never offered any other.
    Instead of explaining why he sent Client A a second trust account check for such
    an odd amount, Farris focused solely on trying to explain why that check bounced. Farris
    stressed – to Client A and, later, to the OCDC – that he had fulfilled his obligation to
    Client A by sending the remaining settlement funds (i.e., $66,360.42) to Skaggs Hospital
    in “full satisfaction and accord” of Client A’s bill. Farris insists that the only reason his
    (unexplained) trust account check to Client A was returned for insufficient funds is that
    3
    Farris also told Client A it was his “policy” not to take a fee that exceeds his client’s net
    recovery. Accordingly, Farris said he would reduce his fee from $79,000 to $64,000, and give
    this $15,000 to Client A to increase her net recovery to $65,000. Farris explained that he could
    not pay Client A this $15,000 immediately, however, because both his trust account and his
    office account were “low.” As a result, Farris said he would have to pay Client A the $15,000 in
    installments. He executed a promissory note and, over the next several months, made good on
    that promise.
    4
    he sent it to Client A before learning that his wife had sent the $66,360.42 check to the
    hospital.
    The DHP characterized this “explanation” as “bordering on the disingenuous.”
    DHP Decision at p. 15. That characterization is generous because Farris’ explanation is
    illogical, inconsistent and demonstrably false. Despite Farris’ claims, the timing of the
    two checks was not the cause of the problem. If Farris knew he had gotten the hospital to
    agree to accept $66,360.42 as full payment of Client A’s debt, then he also knew there
    was nothing left of the settlement proceeds to send to Client A – and certainly not enough
    to cover the check for $31,756.11 he sent her.
    But this is not what happened, and Farris knew it. He knew that the hospital never
    agreed with him to accept this sum in satisfaction of Client A’s debt because he knew he
    had never had any discussions (let alone agreements) with the hospital on that subject or
    any other. Accordingly, Farris knew he had no justification for sending Client A any
    more of the settlement proceeds and no basis for telling Client A that he had “taken care”
    of her hospital bill.
    Not only was Farris’ explanation to Client A and to the OCDC illogical and
    inconsistent, the evidence also showed that it was false. In an effort to bolster his
    explanation that the trust fund check to Client A bounced solely because the entire
    balance of the settlement had been paid to Skaggs Hospital, Farris produced to the OCDC
    a photocopy of that $66,360.42 check. Upon investigation, however, the OCDC learned
    that the hospital never received this check and, therefore, never presented it for payment.
    5
    Because Farris never sent the $66,360.42 check to the hospital and the hospital
    never presented it for payment, that check played no role in causing Client A’s check to
    bounce. Instead, the evidence showed that the check bounced because – by November
    2011 – all of the money Farris was supposed to be holding in his trust account for Client
    A and her medical creditors was gone. It had been transferred to Farris’ office account
    and spent for his benefit.
    Farris lied to cover up this misappropriation. When Client A asked Farris at the
    November 15, 2011, meeting to confirm that her hospital bill had been paid in full, he
    lied and told her she did not need to worry about it. In truth, Farris never paid any of this
    debt. So, at the moment Farris assured her that she no longer needed to worry about her
    hospital bill, Client A still owed the hospital more than $106,000. By then, however,
    there was no money left from her settlement to help pay it.
    To summarize, after deducting his reduced fee ($64,000), expenses ($2,139.58),
    and payments to Client A ($65,000), 4 Farris held $66,360.42 in his trust account for the
    benefit of Client A and her medical creditors. They never received any of this money.
    Instead, all (or nearly all) of this $66,360.42 was transferred to Farris’ office account,
    where it was used to pay his personal and business expenses. 5 The available evidence
    4
    Because of the hospital’s lien, an argument can be made that Farris also misappropriated the
    $50,000 he initially sent to Client A. The Court makes no findings in this regard, however, as it
    was not part of the charge in the Information.
    5
    The OCDC’s audit showed that, by November 11, 2011, the trust account had a balance of
    $3,053.63. This is far less than the $93,000 or more that should have been there to cover Farris’
    obligations to Client A, Client B, and their medical creditors. The audit also showed that this
    money had all been transferred to Farris’ operating account (or, in one instance, to one of Farris’
    personal accounts). By November 11, 2011, however, this money had been spent and the
    6
    shows that Farris knew all of this by November 2011. To date, he has not paid or
    promised to pay any of this money to its rightful owners.
    B.      Count II – Client B 6
    When Farris’ trust account check to Client A bounced in October 2011, the bank
    automatically notified the OCDC under Rule 4-1.15(g) 7 and related regulations adopted
    by the Advisory Committee. The OCDC conducted an audit and learned that Farris not
    only had misappropriated funds from Client A’s settlement, but he also had
    misappropriated settlement proceeds belonging to Client B under nearly identical
    circumstances.
    In September 2010, Client B settled their personal injury claims for $90,500,
    which was deposited in Farris’ trust account. After deducting Farris’ fee ($30,000) and
    expenses ($773.70), Client B was entitled to the remaining $59,726.30. Like Client A,
    however, Client B owed various medical creditors in connection with their injuries. The
    total of their combined bills was $27,132.20. No liens were filed, but the terms of Client
    B’s settlement required that their medical providers be paid from the settlement proceeds.
    Farris agreed to indemnify the defendant’s insurer if this was not done.
    OCDC’s audit showed that Farris’ operating account held only $2,221.32. That Farris knew the
    $93,000 was gone from both accounts is confirmed by his statement to Client A on November
    15, 2011, that both his trust account and his operating account were too “low” for him to pay the
    $15,000 fee refund immediately.
    6
    Client B was a married couple, both of whom were injured.
    7
    After the amendment in 2012, this provision is now found in Rule 4-1.15(a)(2).
    7
    Farris wrote Client B a check from his trust account for $32,594.10 and told Client
    B he would use the remaining settlement funds (i.e., $27,132.20) to satisfy their medical
    providers. As he did with Client A, Farris promised Client B he would try to negotiate
    discounts with these providers. To the extent he succeeded, Farris told Client B he would
    distribute the savings to them.
    Farris never paid any of Client B’s medical bills, nor did he pay these funds to
    Client B. Instead, nearly all of the $27,132.20 that he was supposed to be holding in trust
    for Client B was transferred to Farris’ office account and spent. The available evidence
    shows that Farris knew of this since November 2011. To date, he has not paid or
    promised to pay any of this money to its rightful owners.
    II.    The DHP Findings and Conclusions
    The DHP found that Farris committed the Rule violations alleged in the
    Information. The specific violations and pertinent portions of the DHP’s decision are set
    forth below:
    (1)    Farris violated Rule 4-1.4 by failing promptly to comply with Client A’s
    reasonable requests for information. The DHP found:
    Respondent failed to comply with [Client A’s] reasonable requests for
    information. [Client A] testified that she contacted Respondent many times
    requesting status reports. Respondent failed to comply with these requests.
    After Respondent issued a trust account check to [Client A] for $31,756.11,
    and the check was returned marked “insufficient funds,” [Client A] tried to
    contact Respondent several times unsuccessfully before Respondent would
    meet with her. The Panel believes the Respondent knew or should have
    known that he was dealing with the client improperly by failing to
    adequately communicate with her. The failure to communicate resulted in
    a two year delay from the time [Client A] should have received information
    8
    and was instead receiving excuses from Respondent. In that time there was
    not sufficient money in Respondent’s trust account to pay the obligations
    on behalf of [Client A].
    DHP Decision at pp. 9-10 (citations omitted).
    (2)     Farris violated Rule 4-1.15(i) 8 by failing promptly to deliver to Client A (or her
    medical creditors) and to Client B (or their medical creditors) the settlement funds
    to which they were entitled. Regarding Client A, the DHP found:
    As to Count I, Respondent failed to promptly deliver to [Client A] or third
    person medical providers funds that she or third person medical providers
    were entitled to receive. Respondent told [Client A] he would take care of
    the medical bills but did not pay them. By the date of the hearing,
    Respondent still could not account for the money that was otherwise due to
    [Client A] or her third party medical providers.
    … The Panel believes that Respondent knowingly failed to maintain funds
    in his trust account to pay medical bills of [Client A]. He knowingly failed
    to negotiate with the health care providers. The money he kept in his trust
    account to pay the health care providers of [Client A] disappeared. It was
    not paid to [Client A] or to her health care providers.
    DHP Decision at p. 10. Regarding Client B, the DHP found:
    Particular note must be made about Respondent’s own Exhibit D, page 24,
    which was [Client B’s] “Personal Injury Settlement Distribution
    Worksheet.” It notes in the bottom starred paragraph that Respondent was
    withholding $11,847.41[ 9] in his trust account in order to negotiate and pay
    outstanding medical bills, and after doing so, “a Final Distribution
    Worksheet authorizing payment of said negotiated amount and the savings
    from said negotiation will be paid over to” [Client B]. Such was not done
    as promised by Respondent. Nonetheless he closed his file and destroyed
    8
    After the amendment in 2012, this provision is now found in Rule 4-1.15(d).
    9
    This reference is to only one spouse’s medical creditors. Farris also withheld more than
    $15,000 for the other spouse’s medical creditors. See Respondent’s Exh. D, page 25. Together,
    Farris agreed to hold in trust $27,132 of Client B’s settlement for their medical creditors, with
    the understanding that Client B would receive any remainder.
    9
    file documents. No excuse or explanation was offered for this failure to
    complete the job the clients hired him to do.
    DHP Decision at p. 11.
    (3)   Farris violated Rule 4-8.4(c) by engaging in conduct involving dishonesty, fraud,
    deceit, or misrepresentation in his representation of Client A and Client B. The
    DHP found:
    As to Count I, Respondent engaged in conduct involving dishonesty, fraud,
    deceit or misrepresentation by continuing to produce a series of various
    excuses, rather than valid explanations for his failure to account for the
    missing funds. He also produced a check to Skaggs Hospital on his trust
    account and claimed that he attempted to pay [Client A’s] hospital lien. In
    fact the check was never delivered to Skaggs or presented for payment.
    … As to Count II, the Panel believes that Respondent’s conduct regarding
    [Client B] was dishonest or fraudulent. It does not appear that he attempted
    to negotiate with the medical providers. The money owed to them, or to
    [Client B], disappeared from the trust account.
    DHP Decision at p. 12
    (4)   Farris violated Rule 4-8.1(c) by failing to comply with OCDC’s requests for
    complete copies of Farris’ expense receipts and communications with Client A’s
    medical creditors. The DHP found:
    The disciplinary authority requested that Respondent provide a complete
    copy of his expenses, receipts and communications with Skaggs Hospital
    regarding the [Client A] matter. Similar requests were made regarding the
    [Client B] matter. Respondent failed to comply with the requests and never
    provided the information sought …. Respondent has a duty to respond to
    the disciplinary authority promptly and completely. Respondent failed in
    that duty. He was asked to provide documentation from his file to the
    disciplinary authority and failed to do so. Respondent was asked to provide
    documentation regarding his communication with [Client A’s] and [Client
    B’s] medical providers and failed to do so.
    DHP Decision at pp. 12-13.
    10
    (5)       Farris violated Rule 4-1.15(m) 10 by failing to maintain the files from Client A’s
    and Client B’s representations for the required length of time. The DHP found:
    The disciplinary authority requested information from the [Client A] file
    and the [Client B] file. Respondent stated he was unable to comply because
    he could not locate the file. Respondent failed to maintain the files and
    supporting documents as required. At the hearing, Respondent was not
    able to explain why the files could not be located. Respondent pledged to
    retrieve the documents and supplement his response, but failed to do so.
    DHP Decision at p. 13 (citations omitted).
    (6)       Farris violated Rule 4-1.15(c) 11 and (i) by misappropriating client funds, by
    repeatedly transferring those funds from the trust account to his operating account,
    and by using those funds for personal/non-business expenditures. The DHP
    found:
    Respondent misappropriated funds of clients. Respondent repeatedly
    transferred funds from the trust account to his operating account,
    where those funds were used for personal/non-business
    expenditures. He also transferred funds to at least one other account
    he owned, without any designation or record attributing the transfer
    to any particular client file or billing, and improperly paid credit card
    “merchant service fees” from the trust account without proper
    reimbursement. (T. 122. 123: 31-32: Ex 18).
    … Years have passed and the remainder of [Client A’s] and [Client
    B’s] settlement is unaccounted for. The money has not been paid to
    the clients or to their medical providers and is not in the trust
    account.
    DHP Decision at p. 14.
    10
    After the 2012 amendment, this provision is now in Rule 4-1.22(a).
    11
    After the 2012 amendment, this provision is now in Rule 4-1.15(a).
    11
    After considering aggravating and mitigating factors, the DHP recommended that
    Farris’ license be suspended indefinitely with no leave to apply for reinstatement for six
    months. Pursuant to Rule 5.19(d), both the OCDC and Farris rejected the DHP’s
    decision and recommendation. As a result, the matter is to be decided in this Court on
    the record made before the disciplinary hearing panel. Rule 5.19(d)(3).
    III.   Findings and Conclusions of this Court
    The DHP’s findings of fact and conclusions of law are advisory. In re Belz, 
    258 S.W.3d 38
    , 41 (Mo. banc 2008). This Court decides the facts de novo, “independently
    determining all issues pertaining to credibility of witnesses and the weight of the
    evidence, and draws its own conclusions of law.” In re Snyder, 
    35 S.W.3d 380
    , 382 (Mo.
    banc 2000). Professional misconduct must be proven by a preponderance of the evidence
    before discipline will be imposed. In re Crews, 
    159 S.W.3d 355
    , 358 (Mo. banc 2005).
    A. Farris Committed the Charged Misconduct
    After reviewing the record before the DHP and the briefs and arguments of
    counsel in this Court, the Court finds the facts as set forth above. A clear preponderance
    of the evidence shows that Farris promised to hold $66,360.42 from Client A’s settlement
    in trust for her and her medical creditors. He committed to pay Client A’s medical
    creditors and to distribute any savings he might generate by negotiating reductions with
    those creditors to Client A. Instead, Farris never paid any of Client A’s providers, never
    negotiated discounts with any of them, and then lied to Client A by telling her that her
    hospital bill had been paid. Instead, the money Farris was to hold in trust was transferred
    to Farris’ office account and spent for Farris’ business and personal purposes.
    12
    The evidence also shows that Farris promised to hold $27,132.20 in trust for
    Client B and their medical creditors, to pay those creditors, and to distribute any savings
    he might generate from negotiating discounts with those providers to Client B. Farris
    failed to perform any of these promises. As with Client A, Farris never paid any part of
    any of Client B’s medical bills and never distributed the remaining settlement funds to
    Client B. Instead, the $27,132.20 he was supposed to be holding in trust for Client B and
    their medical creditors was transferred to Farris’ office account and spent for his benefit.
    As a result, Farris knowingly violated Rule 4-1.15(c) by failing to maintain more
    than $93,000 in his trust account as he promised for the benefit of Client A, Client B, and
    their medical creditors. He knowingly failed to distribute this property promptly to the
    rightful owners in violation of Rule 4-1.15(i). Farris knowingly commingled this
    property with the funds in his operating account and knowingly converted these funds
    when the balance of his operating account fell below the amount he was to have held in
    trust. This conduct constituted misconduct under Rule 4-8.4 because it involved
    dishonesty, fraud, deceit and misrepresentation. See In re Ehler, 
    319 S.W.3d 442
    , 450-51
    (Mo. banc 2010) (“Converting client funds necessarily involves deceit and
    misrepresentation. Therefore, [respondent] has violated Rule 4–8.4(c).”); In re Phillips,
    
    767 S.W.2d 16
    , 18 (Mo. banc 1989) (respondent engaged “in illegal and dishonest
    conduct when he received funds on behalf of [the client] and converted these funds to his
    own use by placing them in his office account without the consent of [the client]”).
    Farris contends he “did not know” about the improper transfers and expenditures
    because they were made by his then-wife, though with Farris’ authority and for his
    13
    benefit. The Court rejects this contention. By November 2011, the evidence shows that
    Farris knew nearly all of the $93,000 had been transferred to (and spent from) his
    operating account. Even if Farris ignored these facts, as he contends, he concedes that
    such knowledge became inescapable no later than November 2012, when the OCDC
    completed its investigation and confronted Farris with the facts. Accordingly, Farris has
    knowingly misappropriated these funds then and thereafter.
    For more than 30 months, therefore, Farris knowingly has failed to make good on
    his Rule 4-1.15 obligations to Client A and Client B (and their medical creditors). Even
    though restitution is no defense to charges of misappropriation, In re Mentrup, 
    665 S.W.2d 324
    , 325 (Mo. banc 1984), Farris’ dogged refusal to even attempt to make
    restitution in the face of indisputable evidence that he has misappropriated (and spent)
    $93,000 he was supposed to hold in trust for his clients and their creditors demonstrates
    that he acted knowingly. See In re Robison, 
    519 S.W.2d 1
    , 3 (Mo. banc 1975)
    (“transgression committed by respondent is a serious one and … respondent has made no
    effort to restore the funds”); In re Griffey, 
    873 S.W.2d 600
    , 603 (Mo. banc 1994)
    (lawyer’s “subsequent attempt to cover up the improper conduct [misappropriation]
    compounds the seriousness of the deeds and belies his argument of mistake”).
    In addition to the foregoing violations, the Court finds that Farris failed to provide
    a prompt and accurate accounting when Client A asked about her settlement. This is a
    violation of Rule 4-1.15(i). Instead, he lied to Client A by telling her that he had paid the
    hospital $66,360.42 and lied to her by telling her that this payment fully settled her debt
    to that provider. This conduct violated Rule 4-8.4. Because Client B relied on Farris’
    14
    promises, they never asked whether he had fulfilled these promises, and Farris never told
    them that he had not done so. Nevertheless, Farris’ failure to make any attempt to follow
    through on his commitments to Client B shows that his initial promises to them, coupled
    with his subsequent misappropriation of their settlement proceeds, also violated
    Rule 4-8.4.
    Finally, when asked by the OCDC to provide records concerning Client A’s and
    Client B’s settlements, Farris provided tardy and incomplete responses and lied to OCDC
    as well. In an effort to corroborate the story he told Client A, Farris produced a
    photocopy of the hospital check that he claimed caused Client A’s check to bounce. He
    failed to disclose to the OCDC that the check had never been sent to the hospital,
    however, and that it was never presented for payment (or paid) from the trust account.
    Farris failed to produce the trust account records required by Rule 4-1.15(d), 12 and he
    claimed to be unable to locate the clients’ files even though he was required to retain
    those files for at least ten years following the conclusion of the representation. This
    conduct violated Rules 4-8.1, 4-8.4, and 4-1.15(d) and 4-1.15(m).
    B. Farris Cannot Avoid Responsibility by Blaming his Ex-Wife
    Farris does not deny that he was obligated to hold $93,000 in trust for these clients
    and their medical creditors. Nor does he deny that this money was transferred in his
    name to his office operating account, where it was spent for his benefit. Nevertheless,
    12
    After the 2012 amendment, this provision is now in Rule 4-1.15(f).
    15
    Farris insists that he committed no misconduct and violated no Rules because all of this
    was his ex-wife’s fault.
    Farris claims that his then-wife “took over and controlled the administrative,
    financial and accounting matters of the office.” Resp. Br. at 8. He testified to the DHP
    that he “shouldn’t have trusted a spouse who turned out to be a thief,” that he made a
    “mistake of trusting a thieving spouse,” and that this is merely a “case of an attorney who
    was taken advantage of by his thieving spouse that caused this problem.” The evidence
    tells a different story.
    The evidence shows it was Farris, not his wife, who told Client A and Client B
    that he would hold some of their settlement proceeds in trust and use it to pay their
    medical providers. The evidence shows it was Farris, not his wife, who told these clients
    he would try to negotiate discounts and distribute any resulting savings to his clients.
    The Court finds that Farris knew he had undertaken these obligations and knew he failed
    to honor them.
    The evidence also shows that Farris knew Client A was seeking information from
    him, not his wife, and he knew his responses were neither timely nor truthful. Farris
    knew the obligation to respond promptly and truthfully to the OCDC belonged to him,
    not his wife, and Farris knew he failed to fulfill that obligation as well. Finally, Farris
    knew that he – not his wife – had a duty under the Rules to maintain each client’s file for
    the requisite period and a duty to maintain “complete records” of his trust account
    showing the date, amount, source and explanation for each deposit or withdrawal. Farris
    knew he failed to do so.
    16
    Farris authorized his then-wife to make transfers from his trust account to his
    office operating account but now claims that he did not know what transfers she made or
    whether they were proper. Farris authorized his then-wife to pay his personal and
    professional expenses from his operating account but now claims that he did not know
    she was spending commingled client funds when she did so. The Court finds that Farris
    was not ignorant of these transactions or the fact that they were improper. 13
    The evidence shows that the $93,000 that Farris was supposed to be holding in
    trust for Client A and Client B (or their medical providers) was siphoned out of Farris’
    trust account and deposit into Farris’ office account, where it was spent for his benefit.
    This conversion was not the result of one or two accidental transfers, quickly reversed. It
    was the result of a continuous and systematic effort to drain money out of Farris’ trust
    account and convert it to his personal use. The DHP accurately summarized: “After
    many transfers for large, exactly even dollar amounts, Respondent began transfers of odd
    dollar amounts from his trust account, many for $9,999 without offering rational
    explanation.” DHP Decision at p. 15 (noting that transfers of less than $10,000 did not
    trigger the bank’s automatic federal reporting obligations).
    13
    Even if the Court believed that Farris did not know of the misappropriation of the $93,000
    belonging to his clients and their medical creditors when each transfer occurred, the fragile
    bubble of Farris’ innocence burst long ago. By November 2011, a preponderance of the
    available evidence shows Farris knew all of this money was gone – not just from his trust
    account, but from his operating account as well. Farris admitted as much to Client A on
    November 15, 2011, when he noted that both his operating account and trust account were too
    “low” to permit him to pay the $15,000 he promised. The $66,360.42 check to Skaggs Hospital
    did not explain the absence of Client B’s money, and a single glance at his bank statements
    would have shown Farris that this check did not explain the absence of Client A’s funds either.
    17
    Farris claims his then-wife – not he – made each of these transfers, and he did not
    know they were improper. Farris cannot avoid responsibility so easily. Instead, as
    explained above, the Court finds that Farris knew all of the salient facts by November
    2011. He knew that he had no right to the trust funds, that they had been transferred and
    commingled with his office operating account, and that his personal and business
    expenditures had drained this account so close to zero that nearly all of the $93,000 had
    been spent and converted to his personal use. See In re Schaeffer, 
    824 S.W.2d 1
    , 5 (Mo.
    banc 1992) (“When an attorney deposits the client’s funds into an account used by the
    attorney for his own purposes, any disbursement from the account for purposes other than
    those of the client’s interests has all the characteristics of misappropriation, particularly
    when the disbursement reduces the balance of the account to an amount less than the
    amount of the funds being held by the attorney for the client.”); In re Fenlon, 
    775 S.W.2d 134
    , 142 (Mo. banc 1989) . Accordingly, the Court agrees with the finding of the DHP
    on this issue: “Respondent misappropriated funds of clients. Respondent repeatedly
    transferred funds from the trust account to his operating account, where those funds were
    used for personal/non-business expenditures.” DHP Decision at p.14 (emphasis added).
    Not only is Farris’ argument refuted by the facts, it also is immaterial. Farris is
    not insulated from discipline so long as he authorizes someone else to make the improper
    transfers and expenditures instead of doing them himself. Nor is Farris insulated as long
    as he stays ignorant of the improper nature of each transfer or expenditure at the precise
    moment it occurs. Under Rule 4-1.15, Farris is accountable for the misappropriation of
    client funds whether he physically makes the transfers and expenditures himself or his
    18
    wife makes them with his authorization and for his benefit. The duty to safeguard and
    properly distribute trust account funds is non-delegable. If an attorney relies on a non-
    lawyer in fulfilling this duty, the attorney bears the risk of the other’s non-performance.
    Matter of Williams, 
    711 S.W.2d 518
    , 520 (Mo. banc 1986). Accordingly, regardless of
    whether Farris’ ex-wife misused the authority Farris had given her, Farris alone is
    responsible for fulfilling the obligations and responsibilities imposed upon him by the
    Rules.
    C. Farris Cannot Avoid Responsibility by Failing to Keep Records
    Even though Farris’ attempt to blame his ex-wife fails because the evidence shows
    he knew he had misappropriated his clients’ money, his defense raises a more significant
    issue. Rule 4-1.15(d) 14 requires each attorney to keep detailed records showing, among
    many other things, the source of every deposit to – and the purpose of every disbursement
    from – that attorney’s trust account. These records must also show, for each separate
    client or trust beneficiary, the source of all funds deposited, the identity of the client or
    third person for whom the attorney is holding those funds, and the date, payee and
    purpose of each disbursement of those funds.
    No attorney who has complied with Rule 4-1.15(d) can claim, as Farris does, that
    he “did not know” someone he had authorized to make transfers from his trust account
    was doing so improperly. Such a claim would be refuted both by the existence of the
    Rule 4-1.15(d) records and the fact that the attorney kept them. Thus, one of the twin
    14
    This provision is now found at Rule 4-1.15(f).
    19
    purposes of Rule 4-1.15(d) is to ensure that an attorney always knows what money is
    being moved into or out of the trust account and why. The other purpose of
    Rule 4-1.15(d) is to ensure that, if a problem arises with an attorney’s trust account, the
    OCDC and this Court are not forced to depend on the attorney’s self-serving memory and
    claims that he “did not know.”
    The Court abandons the purposes of Rule 4-1.15(d) if it allows a lawyer’s failure
    to maintain the required records to work to that attorney’s benefit. To avoid this result,
    the failure to comply with Rule 4-1.15(d) must give rise to an inference of knowledge,
    particularly when the attorney tries to defend a charge of misappropriating trust account
    funds on grounds that the required documents plainly would support or refute had the
    attorney kept them. Other courts routinely draw such an inference.
    Because of the specific, strict, and affirmative record-keeping obligations
    placed on attorneys in the maintenance and operation of their escrow
    accounts containing the trust funds of clients and third parties, the failure to
    maintain those records to document an attorney’s claim of how and when
    those funds were received and expended, as well as an attorney's claimed
    authorization to make disbursements, may be disbelieved and an adverse
    inference drawn where such required corroboration is not forthcoming.
    Attorney Grievance Comm’n of Maryland v. Nwadike, 
    6 A.3d 287
    , 297 (Md. 2010).
    Accordingly, the Court holds that Farris is charged with knowledge of what the
    records required by Rule 4-1.15(d) would have showed had he kept them. As a result,
    Farris is deemed to have known, no later than November 2011, that the $93,000 he was
    supposed to be holding in trust for Client A, Client B, and their medical creditors had
    been transferred improperly from his trust account, commingled with his operating
    account, and converted to his personal use by spending the balance of the operating
    20
    account below the level necessary to make good on the misappropriated trust funds. In
    this case, these facts are established by a preponderance of the evidence, but they also are
    to be inferred simply from the fact that Farris knowingly failed to keep the records
    required by Rule 4-1.15(d).
    The Court holds that Farris knew or should have known his then-wife was
    systematically looting the trust account by transferring funds to Farris’ operating account
    (where he and she spent it to pay Farris’ personal and business expenses) and, even if he
    did not, this knowledge must be inferred from Farris’ failure to keep the records required
    by Rule 4-1.15(d). Finally, the Court holds that Farris’ obligation to safeguard others’
    property and distribute such property to its rightful owners promptly under Rule 4-1.15 is
    non-delegable and his reliance on his ex-wife to fulfill these obligations does not relieve
    him of the responsibility and accountability when (as he claims) she failed to do so.
    D. Disbarment is the Appropriate Discipline
    The DHP recommended that Farris be suspended with no leave to apply for
    reinstatement for six months. The panel’s recommendation is advisory, however, and
    may be rejected by this Court. In re Coleman, 
    295 S.W.3d 857
    , 863 (Mo. banc 2009).
    “The privilege to practice law is only accorded those who demonstrate the requisite
    mental attainment and moral character.” In re Haggerty, 
    661 S.W.2d 8
    , 10 (Mo. banc
    1983). The principal aim in disciplinary proceedings is not punishment. In re Staab, 
    719 S.W.2d 780
    , 784 (Mo. banc 1986). Instead, discipline is intended to protect the public
    and preserve the integrity of the legal profession. In re Maier, 
    664 S.W.2d 1
    , 2 (Mo.
    banc 1984). “The discipline must be designed to correct any antisocial tendency on the
    21
    part of the attorney as well as to deter others who might tend to engage in similar
    violations.” In re Staab, 
    785 S.W.2d 551
    , 554-55 (Mo. banc 1990) (citing In re
    Montrey, 
    511 S.W.2d 805
    , 806 (Mo. banc 1974)).
    In this case, even though Farris committed an array of serious violations, the most
    serious is his misappropriation of nearly $93,000 that belonged to his clients and their
    medical creditors. Historically, this Court has refused to tolerate the misappropriation of
    a client’s money.
    The misappropriation of a client’s funds is a serious matter. It is always a
    ground for the disbarment of an attorney that he has misappropriated the
    funds of his client, either by failing to pay over money collected by him for
    his client or by appropriating to his own use funds entrusted to his care.
    That respondent has made restitution of the converted funds is no defense
    to these charges.
    In re 
    Mentrup, 665 S.W.2d at 325
    (citations omitted). To be clear, disbarment is not
    automatic. See In re 
    Belz, 258 S.W.3d at 43
    (“Disbarment is most often appropriate in
    misappropriation cases, but this Court will nonetheless consider the presence of
    aggravating and mitigating factors in each case when assessing the appropriate
    punishment.”). However, disbarment constitutes the “baseline sanction” for
    misappropriation. 
    Id. at 42.
    See also Matter of Mendell, 
    693 S.W.2d 76
    , 78 (Mo. banc
    1985) (“We follow our recent cases holding that an appropriate remedy for willful
    conversion or misappropriation of client’s funds is disbarment.”); In re 
    Fenlon, 775 S.W.2d at 142
    (“It is always grounds for disbarment when an attorney has
    misappropriated the funds of his client, either by failing to pay over money collected by
    him for his client or by appropriating to his own use funds entrusted to his care.”);
    22
    In re Oliver, 
    285 S.W.2d 648
    , 655 (Mo. banc 1956) (“‘Misconduct of attorneys in
    converting and using money held in a fiduciary capacity has been before us in other
    cases. We have uniformly held such conduct justifies disbarment.’”) (quoting In re
    Conner, 
    207 S.W.2d 492
    , 499 (Mo. banc 1948)).
    Nothing has changed to warrant a retreat from the firm stance taken in these cases.
    Attorneys today must hold just as much (or more) money in trust for their clients and
    others as in the past. This Court’s rules requiring attorneys to safeguard such property
    are as stringent now as ever before. And, most importantly, this Court’s obligation to
    protect the public and the profession from attorneys who violate this trust is as important
    today as ever. There simply is no room in this profession for attorneys who take property
    held in trust for others and use it as their own.
    One new feature on the disciplinary landscape since Mentrup is the Court’s
    reliance on the 1986 American Bar Association’s Standards for Imposing Lawyer
    Sanctions, as amended in February 1992 (the “ABA Standards”). 15 With no change to
    the substantive provisions of Rule 4, or to the procedural provisions of Rule 5, the Court
    began relying on the ABA Standards in 1994. See In re Coe, 
    903 S.W.2d 916
    , 922 (Mo.
    banc 1995) (Covington, J., dissenting) (collecting cases). But the ABA Standards are
    merely guidance, and they do not supplant this Court’s prior decisions. See In re 
    Ehler, 319 S.W.3d at 451
    (“This Court looks to the ABA Standards for Imposing Lawyer
    15
    These standards are now published in the ABA 2013 Edition of the “Compendium of
    Professional Responsibility: Rules and Standards,” pp. 437 - 469.
    23
    Sanctions for guidance when imposing attorney discipline but considers the ABA
    Standards advisory.”).
    Here, a proper application of the ABA Standards confirms that this Court’s cases
    are correct and disabarment is the presumptively appropriate discipline for
    misappropriating client funds.    See ABA Standards § 4.11 (“Disbarment is generally
    appropriate when a lawyer knowingly converts client property and causes injury or
    potential injury to a client.”). See also In re 
    Belz, 258 S.W.3d at 42
    (noting that, in the
    absence of mitigating or aggravating circumstances, Standard §4.11 provides that
    disbarment is the “baseline sanction” for failing to preserve client property). Because
    Farris knowingly misappropriated nearly $93,000 belonging to his clients or their medical
    creditors, the Court holds that the presumptive discipline for Farris’ misconduct is
    disbarment.
    1. Mitigating Circumstances
    Though disbarment is the presumptive discipline, the Court must consider
    mitigating and aggravating circumstances before determining whether to depart from this
    discipline in a particular case. In re 
    Belz, 258 S.W.3d at 42
    . Mitigating factors do not
    constitute a defense to a finding of misconduct. 
    Id. But they
    may justify a downward
    departure from the presumptively proper discipline. In re 
    Ehler, 319 S.W.3d at 452
    . By
    the same token, an aggravating factor need not constitute a separate instance of
    misconduct. Instead, aggravating circumstances may justify a level of discipline greater
    than the presumed discipline or confirm that the presumed discipline is appropriate for
    the particular case.
    24
    Here, again, Farris contends that the conduct of his ex-wife is a mitigating
    circumstance that should compel the Court to stay any suspension and, instead, place him
    on probation. The Court disagrees. For the reasons stated above, Farris’ efforts to blame
    his wife did not provide the defense he claimed. For the same reasons, Farris’ efforts to
    blame his wife do not constitute a mitigating circumstance. By November 2011, there
    were enough warning signs for Farris to know that something was seriously wrong with
    his trust account.
    Farris knew he was supposed to be holding more than $93,000 for the benefit of
    his clients and their medical creditors. Then, in October 2011, the $31,756.11 trust
    account check Farris sent Client A was returned for insufficient funds. A mere glimpse at
    his bank records would have shown that this was not the result of a payment to Skaggs
    Hospital (or to any of Client A’s or Client B’s other medical providers). Instead, Farris
    would have seen that nearly all $93,000 had been bled into his operating account (usually
    in transfers of $9,999 or equally suspicious amounts). By November 11, 2011, the
    balance of Farris’ trust account was down to $3,056.63. Finally, as if to dispel any
    contention that Farris was guilty only of commingling, not misappropriation, the balance
    of Farris’ operating account on that same November 11 bottomed out at only $2,221.32.
    See In re 
    Schaeffer, 824 S.W.2d at 5
    (“on nineteen separate occasions between deposit of
    the check into the business account and payment to the client of the $3,000 owed to her,
    the balance in the business account dropped below $3,000”); In re 
    Fenlon, 775 S.W.2d at 142
    (“For substantial periods of time … the balance in the office account was insufficient
    to cover the amount owed.”). By November 2011, therefore, Farris knew his clients’
    25
    settlement funds had been misappropriated and were gone. Farris insists he remained
    ignorant of these facts until November 2012 but concedes that the OCDC’s investigation
    showed him what he claims he previously missed.
    The Court holds above that the duty to comply with Rules rests with Farris, not his
    wife. In Matter of 
    Williams, 711 S.W.2d at 520
    , the lawyer claimed that his wife’s
    mishandling of the trust account was to blame for his misconduct. Unlike the present
    case, the Court noted in Williams: “Although respondent recognizes his ultimate
    responsibility for the acts of his employee-wife regarding the trust account and therefore
    does not offer them in defense to the charges, he does offer his ignorance in mitigation.”
    
    Id. The Court
    rejected this mitigation argument, however, because the lawyer failed to
    review his trust account records in the months leading up to the overdraft. 
    Id. at 521.
    In
    the wake of the overdraft, the Court found “he knowingly and intentionally failed to
    correct the ongoing problems or supervise the account … and that he should have
    reviewed the account and taken corrective action to ensure [the client] would receive the
    funds belonging to him.” 
    Id. The Court
    held:
    We cannot allow an attorney to escape ultimate responsibility for
    mishandling of a client’s funds where he knowingly and intentionally
    ignores trust account problems and demonstrates an almost total disregard
    for the protection of those funds. Certainly where an attorney
    misappropriates a client’s funds, protection of the public is uppermost in
    our minds and disbarment is generally appropriate in such cases. Given the
    nature of the violation, and respondent’s long disregard for the protection of
    his clients’ funds, respondent’s testimony regarding recent improvements
    upon his accounting system does not offer sufficient safeguard to the public
    interest and therefore cannot alter the result here.
    
    Id. at 522.
    26
    Like in Williams, the Court holds that Farris’ efforts to blame his ex-wife do not
    constitute a mitigating circumstance. A lawyer cannot escape responsibility for
    misappropriation by blaming someone acting within the lawyer’s authority and for the
    lawyer’s benefit. The duty to safeguard and promptly deliver property held in trust for a
    client or third party belongs only to the lawyer, and the lawyer remains accountable for
    compliance with that duty. In re 
    Griffey, 873 S.W.2d at 603
    (office disarray, lack of
    organization, construction, and the loss of a secretary “are insufficient to mitigate the
    seriousness” of the lawyer’s misconduct).
    The Court also rejects Farris’ argument that his ill health is a mitigating factor
    weighing against disbarment. According to Farris, he suffered a pulmonary embolism in
    November 2010, which caused him to miss “at least two weeks” of work, and another
    embolism in 2013. These episodes came well before and well after the conduct at issue
    in this case. Farris does not explain what effect these events had on his actions or why
    they should be considered mitigating factors. Instead, Farris seems to argue that they
    contributed to his reliance upon his then-wife and her supposed misuse of the authority
    Farris gave her. Because his wife’s conduct is not a mitigating circumstance, Farris’
    health – and any impact it may have had on his wife’s conduct – also is not a mitigating
    circumstance.
    Finally, Farris argues that evidence from satisfied clients should be considered in
    mitigation of the presumptive discipline for his misconduct. As the DHP noted, however,
    none of these clients “had been in similar situations where Respondent held large sums of
    settlement monies on their behalf in his trust account.” DHP Decision at p. 15. In fact,
    27
    Client B presumably would have been equally satisfied with Farris’ representation until
    they were told (as a result of the OCDC’s investigation into Client A’s complaint) that
    Farris had misappropriated $27,132.20 that should have been paid to them or their
    medical providers.
    Accordingly, the Court finds no mitigating circumstances sufficiently compelling
    to overcome the presumptive discipline of disbarment in this case.
    2. Aggravating Circumstances
    Because of the absence of mitigating circumstances, the presumptive disciple
    applies and the Court does not need to consider aggravating circumstances. In this case,
    however, there is a wealth of aggravating circumstances that reinforce the Court’s
    conclusion that disbarment is the proper discipline in this case.
    A list of common aggravators is provided in ABA Standards § 9.22. This list is
    set forth below, and each factor is followed by a summary of the evidence establishing it
    in this case:
    (a) prior disciplinary offenses;
    Farris was found to have violated Rules 1.4, 1.16(d) and 8.4(d) in
    1998.
    (b) dishonest or selfish motive;
    The Court finds, as did the DHP, that Farris’ “dishonest or selfish
    motive … is demonstrated by Respondent siphoning trust account
    funds into his office account and paying personal, non-office related
    bills and expenses.” DHP Decision at p.14.
    (c) a pattern of misconduct;
    The Court finds that the two counts in this case show a pattern of
    Farris: (1) telling clients that he was withholding a portion of their
    28
    settlement to pay their medical providers; (2) failing to negotiate
    discounts with these creditors or to his clients’ debts to them; and
    then (3) siphoning the money that should have gone either to the
    clients or their creditors to his operating account and spending it on
    his business and personal expenses.
    (d) multiple offenses;
    Even though this opinion focuses principally on Farris’ two
    violations of Rule 4-1.15(d), the Court also finds that he violated:
    Rule 4-8.4(c) (two counts of misconduct “involving dishonesty,
    fraud, deceit and misrepresentation”); Rule 4-1.4 (failure to respond
    promptly to Client A’s reasonable requests for information);
    Rule 4-8.1 (two counts of failing to respond to lawful demands for
    information from the OCDC); Rule 4-1.15(m) (two counts of failing
    to securely store clients’ files for ten years after completion of the
    representation; and Rule 4-8.4(d) (two counts of conduct prejudicial
    to the administration of justice).
    (e) bad faith obstruction of the disciplinary proceeding by intentionally failing to
    comply with rules or orders of the disciplinary agency;
    The Court finds, as did the DHP, that Farris engaged in “bad faith
    obstruction of the disciplinary proceeding by intentionally failing to
    comply with rules or orders of the disciplinary agency….”
    DHP Decision at p.13.
    (f) submission of false evidence, false statements, or other deceptive practices
    during the disciplinary process;
    The Court finds, as did the DHP, that Farris “submitted false
    statements and false evidence to try to cover up the abuse of the trust
    account when he produced a check to Skaggs Hospital that was
    never tendered.” DHP Decision at p. 14. The Court agrees that
    Farris’ testimony in this case was “generally questionable and often
    bordering on the disingenuous.” 
    Id. at 15.
    (g) refusal to acknowledge wrongful nature of conduct;
    The Court finds, as did the DHP, that Farris showed “a lack of
    remorse or acceptance of what should be obvious [his] responsibility
    …. Respondent does not seem to express any sincere
    acknowledgement of the least wrongdoing or need for any
    29
    corrections in his practice, nor offered any evidence of the same
    other than laying blame on others.” DHP Decision at p. 15.
    ***
    (i) substantial experience in the practice of law;
    Farris has been practicing law for 20 years.
    (j) indifference to making restitution;
    The Court finds, as did the DHP, that Farris’ “conduct with respect
    to restitution has been one of indifference, as set out in Standards
    Section 9.22(j). Years have passed and the remainder of [Client A’s]
    and [Client B’s] settlement is unaccounted for. The money has not
    been paid to the clients or to their medical providers and is not in the
    trust account.” DHP Decision at p. 14. “Despite verbal apologies,
    Respondent has made no firm offer of full restitution to either
    [Client A] or [Client B].” 
    Id. at 15.
    (k) illegal conduct, including that involving the use of controlled substances.
    The Court expresses no opinion as to whether Farris’ conduct was
    illegal because Farris concedes that the misappropriation of nearly
    $93,000 from his trust account was illegal. He merely contends that
    it was his ex-wife, not he, who committed these illegal acts. The
    week before the DHP hearing, Farris filed a criminal complaint
    against his ex-wife arising out of these circumstances. For
    disciplinary purposes, however, the only relevance of Farris’
    allegations regarding his ex-wife’s actions is that Farris is
    responsible – and accountable – for those actions under
    Rule 4-1.15(a)(3). 16
    The aggravating circumstances confirm that the there is no reason to depart from
    the presumptive discipline of disbarment in this case.
    16
    Even though Farris is responsible for the actions of his wife for purposes of the Rules of
    Professional Conduct, the Court expresses no view concerning whether his wife also may be
    liable for that conduct under the criminal laws of this state. The two matters are unrelated and
    are neither mutually exclusive nor necessarily conjunctive.
    30
    Conclusion
    When a lawyer misappropriates property belonging to a client or a third party, that
    lawyer breaches one of the fundamental duties of this profession. Doing so not only
    injures the property owner, but also the Bar as a whole. See In re 
    Belz, 258 S.W.3d at 46
    -
    47 (“misappropriation of client funds presents a paramount risk to the integrity of the
    legal profession. Our profession relies intrinsically on the trust that clients are willing to
    place in their lawyers, and few acts of misconduct have the capacity to erode that trust
    more quickly and thoroughly than the conversion of a client’s funds to one’s own use.”).
    The New Jersey Supreme Court eloquently explained why this breach, perhaps more than
    any other, sullies the reputation of the entire legal profession and not merely the errant
    practitioner.
    Like many rules governing the behavior of lawyers, this one has its roots in
    the confidence and trust which clients place in their attorneys. Having
    sought his advice and relying on his expertise, the client entrusts the lawyer
    with the transaction including the handling of the client’s funds. Whether it
    be a real estate closing, the establishment of a trust, the purchase of a
    business, the investment of funds, the receipt of proceeds of litigation, or
    any one of a multitude of other situations, it is commonplace that the work
    of lawyers involves possession of their clients’ funds. That possession is
    sometimes expedient, occasionally simply customary, but usually essential.
    Whatever the need may be for the lawyer’s handling of clients’ money, the
    client permits it because he trusts the lawyer.
    It is a trust built on centuries of honesty and faithfulness. Sometimes it is
    reinforced by personal knowledge of a particular lawyer’s integrity or a
    firm’s reputation. The underlying faith, however, is in the legal profession,
    the bar as an institution. No other explanation can account for clients’
    customary willingness to entrust their funds to relative strangers simply
    because they are lawyers.
    Abuse of this trust has always been recognized as particularly
    reprehensible: “(T)here are few more egregious acts of professional
    31
    misconduct of which an attorney can be guilty than misappropriation of a
    client’s funds held in trust.” (In re Beckman, 
    79 N.J. 402
    , 404-05, 
    400 A.2d 792
    , 793 (1979)).
    Matter of Wilson, 
    409 A.2d 1153
    , 1154-55 (N.J. 1979).
    In Belz, Mentrup and Mendell, among others, this Court held that misappropriation
    of client funds is a grave matter and “most often” warrants disbarment. Unlike New
    Jersey, this Court admits the possibility that “in a rare but appropriate case a sanction
    other than disbarment may be appropriate for intentional misappropriation where mental
    illness is shown to have played a role in the misconduct and other substantial mitigating
    factors are also present.” In re 
    Belz, 258 S.W.3d at 46
    . 17 But no such factors are at work
    here.
    There is no doubt that Farris misappropriated $93,000 belonging to Client A,
    Client B, and their medical creditors. Farris claims that he did not know of this
    misconduct because he relied entirely on his then-wife to comply with Rule 4-1.15. The
    evidence does not support this claim. Even if it did, however, such reliance is not a
    defense to a charge of misconduct, and it is not a mitigating circumstance that would
    justify a downward departure from the presumptive discipline of disbarment.
    The Rules permit a lawyer to delegate authority with respect to a trust account to
    some degree, but the lawyer always remains responsible – and accountable – for
    compliance with the Rules. Blind and unquestioning reliance in the face of clear warning
    17
    The “other substantial mitigating factors” present in Belz were: (a) the attorney repaid all of
    the misappropriated funds, with interest; (b) the attorney self-reported the misconduct to the
    OCDC; and (c) the attorney fully disclosed the misconduct to all affected clients. In re 
    Belz, 258 S.W.3d at 40
    .
    32
    signs that the lawyer’s obligations under Rule 4-1.15 are not being met will not protect
    the lawyer from charges of misconduct for violating that Rule, and it will not serve to
    mitigate the presumptive discipline for such a violation.
    Lawyers are not permitted the defense of ignorance concerning their treatment of
    others’ property. By requiring lawyers to keep complete trust account records, Rule 4-
    1.15(d) imposes an affirmative duty to inquire and understand the information in those
    records. A failure to do so does not protect the lawyer; it creates an inference that the
    lawyer knew all that those records would have shown.
    Here, by November 2011, Farris knew that $93,000 of his clients’ money had been
    transferred to his office account and spent for his personal and business purposes. Even
    if Farris did not know this, compliance with Rule 4-1.15(d) would have shown him so. A
    mere glance at his bank records would have dispelled the mist of ignorance in which he
    now claims to have been operating. Accordingly, Farris knowingly misappropriated
    these funds regardless of whether he personally made each improper transfer and
    expenditure or his then-wife made them with his authority and for his benefit. Because
    there are no compelling mitigating circumstances in this case, and because of the
    extensive aggravating circumstances, the only proper discipline for Farris’ misconduct is
    disbarment.
    _____________________________
    Paul C. Wilson, Judge
    Breckenridge, C.J., Fischer and Russell, JJ., concur;
    Draper, J., dissents in separate opinion filed;
    Stith and Teitelman, JJ., concur in opinion of Draper, J.
    33
    SUPREME COURT OF MISSOURI
    en banc
    IN RE: ERIC ALEXANDER FARRIS,                     )
    )       No. SC94418
    )
    Respondent.                  )
    DISSENTING OPINION
    Missouri courts have heretofore adhered to a system of progressive discipline. In
    re Forck, 
    418 S.W.3d 437
    , 444 (Mo. banc 2014). This system was not established to
    punish attorneys for their actions, but rather, is designed to protect the public and
    maintain the integrity of the legal profession. In re Stewart, 
    342 S.W.3d 307
    , 308 (Mo.
    banc 2011). The principal opinion abandons these principles in that it seeks to punish
    Eric Alexander Farris (hereinafter, “Farris”). It further abandons this Court’s duty to
    protect the public in that by disbarring Farris, the Court loses all authority and influence
    over him to seek restitution for the clients affected in this case. Accordingly, and as set
    forth in this separate opinion, I would accept the Disciplinary Hearing Panel’s
    (hereinafter, “DHP”) findings of misconduct, but I would impose a greater discipline than
    the DHP recommended. I believe Farris should be suspended indefinitely from the
    practice of law with no leave to reapply for two years. Further, I would order that Farris
    must make complete restitution to the two clients harmed by his actions before he may
    apply for reinstatement.
    Farris’ Conduct
    Based on the record made by the DHP and before this Court, Farris committed
    multiple violations of the rules of professional conduct. The principal opinion’s tone
    paints Farris in a more negative light than the DHP did. For example, the principal
    opinion consistently refers to times in which it believes Farris lied. Yet, following its
    hearing, the DHP found that it was “not impressed with the explanations offered by
    [Farris], and finds his testimony generally questionable and often bordering on
    disingenuous.” Consistent with the DHP’s findings, I would find Farris committed the
    following violations in relation to two clients, Client A (hereinafter, “Client A”) and
    Client B (hereinafter, “Client B”):
    Violation of Rule 4-1.4
    Rule 4-1.4 requires a lawyer to keep a client reasonably informed about the status
    of a matter and to comply promptly with reasonable requests for information. Client A
    made multiple telephone calls and requests for information from Farris. Farris failed to
    return her telephone calls promptly and did not comply with her requests for information.
    Violation of Rule 4-8.4
    Rule 4-8.4(c) specifies that it is professional misconduct for a lawyer to engage in
    conduct involving dishonesty, fraud, deceit, or misrepresentation. Farris provided
    excuses at the hearing as to his accounting for Client A’s missing funds; he was never
    able to explain to whom or why the funds were actually distributed. Farris presented a
    check made payable to Skaggs Hospital, but that check was never delivered nor presented
    for payment. Additionally, there appears there was no attempt to negotiate with Client
    2
    B’s medical providers. Any funds owed to those medical providers or to Client B
    disappeared from the trust account without an accounting.
    Violation of Rule 4-8.1
    Rule 4-8.1(c) provides that in connection with a disciplinary matter, a lawyer shall
    not “knowingly fail to respond to a lawful demand for information from [a] disciplinary
    authority ….” Here, the OCDC requested a complete copy of Farris’ expense receipts
    and communication with Skaggs and Client B’s medical providers. Farris was also asked
    to provide documentation from his files. Farris violated this rule by failing to comply
    with these requests.
    Violations of Rule 4-1.15
    Farris committed multiple violations of Rule 4-1.15. Rule 4-1.15 requires that a
    lawyer must safely keep the property of the client. Here, Farris misappropriated client
    funds from Client A and Client B. There were multiple transfers of funds from Farris’
    trust account to his operating account, from which those funds were used for personal or
    non-business matters. Farris also transferred funds from the trust account to another
    account he owned without any designation attributing the transfer to any particular client,
    file or billing. Farris improperly paid credit card “merchant service fees” from the trust
    account without proper reimbursement.
    Rule 4-1.15(d) provides that a lawyer is required to maintain and preserve
    complete client records of the client trust account for five years after the termination of
    the representation or the date of the last disbursement of funds, whichever event is later.
    Farris failed to maintain complete records of the funds that Client A and Client B were
    3
    entitled to receive. Farris was unable to provide an explanation for the withdrawals from
    his trust account as required by this rule.
    Rule 4-1.15(i) provides that once receiving funds in which a client or a third
    person has an interest, a lawyer shall promptly deliver the funds to the party who is
    entitled to receive them and render a full accounting. Farris failed to deliver funds to
    either Client A, Client B, or Skaggs. Farris could not account for the money that was due
    to Client A, Client B, or Skaggs.
    Further, had there not been an investigation into Client A’s representation, the
    missing funds from Client B’s settlement would not have been discovered. Farris should
    have retained a portion of Client B’s settlement proceeds to negotiate and pay the
    outstanding medical bills and then pay Client B any remainder. However, Farris failed to
    do so.
    Rule 4-1.15(m) provides that a lawyer shall securely store a client’s file for ten
    years after completion of representation. Farris was unable to locate these files, and he
    was unable to explain why the files could not be located.
    Appropriate Discipline
    Misappropriation of client funds is one of the most serious types of attorney
    misconduct. In re Belz, 
    258 S.W.3d 38
    , 42 (Mo. banc 2008). While disbarment is most
    often the appropriate discipline, there is no automatic disbarment rule. 
    Id. “To disbar
    an
    attorney, it must be clear that the attorney is not fit to continue in the profession;
    disbarment is reserved only for clear cases of severe misconduct.” In re Mirabile, 
    975 S.W.2d 936
    , 939 (Mo. banc 1998). “This Court relies on the ABA Standards when
    4
    imposing sanctions to achieve the goals of attorney discipline.” In re Coleman, 
    295 S.W.3d 857
    , 869 (Mo. banc 2009). 1
    It is this Court’s duty to determine what discipline is appropriate to impose for
    these violations by reviewing similar past cases, the disciplinary rules, and the applicable
    ABA standards. In re Stewart, 
    342 S.W.3d 307
    , 310 (Mo. banc 2011). This Court notes
    that generally when considering what sanction to impose, this Court considers four
    factors:
    (a) the duty violated;
    (b) the lawyer’s mental state;
    (c) the potential or actual injury caused by the lawyer’s misconduct; and
    (d) the existence of aggravating or mitigating factors.
    ABA Standard 3.0 (2013 Ed.) When this Court finds an attorney has committed
    multiple acts of misconduct, “the ultimate sanction imposed should at least be consistent
    with the sanction for the most serious instance of misconduct among the violations.”
    
    Coleman, 295 S.W.3d at 870
    (internal citations omitted). Farris’ most egregious act of
    misconduct is his mishandling of client funds in his trust account.
    Turning to the ABA Standards, this Court first examines the recommended range
    of discipline for a failure to preserve client property. “Disbarment is generally
    appropriate when a lawyer knowingly converts client property and causes injury or
    potential injury to a client.” ABA Standard 4.11. “Suspension is generally appropriate
    when a lawyer knows or should know that he is dealing improperly with client property
    and causes injury or potential injury to a client.” ABA Standard 4.12. “Knowledge” is
    1
    This Court recognizes that the ABA Standards are used for guidance in imposing
    attorney discipline, and the most recent ABA Standards were published in 2013. See In
    re Ehler, 
    319 S.W.3d 442
    , 451 (Mo. banc 2010).
    5
    defined as “the conscious awareness of the nature of attendant circumstances of the
    conduct but without the conscious objective or purpose to accomplish a particular result.”
    ABA, 2013 Ed., Compendium of Professional Responsibility: Rules and Standards at
    452.
    Farris’ misconduct did not arise out of an intentional choice to violate the rules of
    professional conduct and to take advantage of his clients. The record reflects that Farris
    attempted to retain some of his clients’ settlement proceeds and stated he would attempt
    to negotiate down medical bills his clients owed in hopes of providing them a greater
    monetary recovery. However, at the same time, Farris was plagued with his own
    personal health issues and negligently entrusted some of the running of his legal office to
    his former wife, with whom he had built a family and maintained a trusted relationship.
    Farris demonstrated a concern to help his clients reduce their medical bills and, thereby,
    increase their settlement recovery.
    Once misconduct is established, this Court may consider aggravating and
    mitigating circumstances when deciding what sanction to impose. ABA Standard 9.1. I
    believe the record contains evidence of both circumstances.
    With respect to aggravating circumstances, Farris committed multiple rule
    violations in connection with his representation of both Client A and Client B. Farris
    does not acknowledge fully the misconduct he has committed; rather, he assigns all of the
    blame to his former wife. Farris is an experienced attorney with substantial experience in
    the practice of law. ABA Standard 9.22(a), (c), (d), (g), and (i).
    6
    However, I disagree with the principal opinion’s characterization of Farris’ prior
    admonishment from 1998 as disciplinary history and an additional aggravating factor.
    An admonishment may be issued by the OCDC or the regional disciplinary committee
    upon a finding of probable cause without any action by this Court and without an actual
    hearing on or finding of misconduct. See Rules 5.11 and 5.16. Accordingly, Farris’
    admonishment should not be considered an aggravating factor.
    With respect to mitigating circumstances, at the time of these charges, Farris
    suffered from serious health issues and the deterioration of his marriage. Farris
    represented to this Court his concern for his clients and his desire to return all funds to
    them. Farris reported his former wife’s conduct, and she is being prosecuted criminally.
    Farris has been an active member of the Bar and his community; many people think well
    of him. ABA Standard 9.32(c), (d), (g), (l), and (m).
    The principal opinion believes that this Court should not consider the actions of
    Farris’ former wife in determining his appropriate punishment, that “if an attorney relies
    on a non-lawyer in fulfilling this duty, the attorney bears the risk of the other’s non-
    performance.” Principal Op. 19 (citing Matter of Williams, 
    711 S.W.2d 518
    , 520 (Mo.
    banc 1986)). However, in Williams, this Court also found that an attorney’s reliance
    upon his wife may be considered a mitigating circumstance in certain instances. 
    Id. at 520.
    Farris knew or should have known by mid-November 2011 that something was
    wrong with the bookkeeping in his accounts, but there was no evidence presented that he
    knew his former wife was making transactions to the detriment of his clients. Farris did
    7
    not supervise his former wife properly; Farris was negligent in his supervision. Farris’
    actions did not rise to the level of culpability of the attorney in Williams who knowingly
    allowed his wife to continue maintaining his trust account. See 
    id. at 520-21.
    Farris
    should have known that relying on his former wife’s statements regarding the status of
    client funds or of the trust account was inappropriate. Further, Farris and his former wife
    dissolved their marriage acrimoniously, and Farris instigated a criminal investigation
    against his former wife. While Farris did not intend to violate the rules of professional
    conduct, he should have known of the improper transfers from his trust account and the
    mishandling of client funds. See ABA Standard 4.12. Disbarment is not appropriate in
    this case because there is not a preponderance of evidence in the record demonstrating
    Farris knowingly converted his clients’ property. See ABA Standard 4.11.
    Conclusion
    There must be significant discipline to maintain the public’s trust and protect the
    integrity of the legal system; accordingly, Farris’ request for probation is not appropriate.
    I would hold that Farris should be suspended indefinitely from the practice of law with no
    leave to reapply for two years. Further, I would order that Farris must make complete
    restitution to the two clients harmed by his actions before he may apply for reinstatement.
    ____________________________
    GEORGE W. DRAPER III, JUDGE
    8