Jacqueline Stephenson, as Mother and Next Friend of Jada Stephenson, a Minor v. Countryside Townhomes, LLC, Defendant/Respondent. , 2014 Mo. App. LEXIS 795 ( 2014 )


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  •                   In the Missouri Court of Appeals
    Eastern District
    DIVISION FOUR
    JACQUELINE STEPHENSON,       )
    AS MOTHER AND NEXT FRIEND    )                  No. ED100327
    OF JADA STEPHENSON, A MINOR, )
    )
    Plaintiff/Appellant,    )                  Appeal from the St. Louis County
    )                  Circuit Court
    vs.                          )
    )                   Honorable David L. Vincent, III
    COUNTRYSIDE TOWNHOMES, LLC, )
    )
    Defendant/Respondent.   )                  Filed: July 29, 2014
    Introduction
    In this personal injury action, Jacqueline Stephenson, (Plaintiff) as Mother and
    Next Friend of J.S., a minor, appeals from a judgment entered on a jury verdict in favor
    of Countryside Townhomes, LLC (Defendant). Plaintiff filed suit to recover damages for
    injuries sustained by J.S. when she fell from a second-story bedroom window of an
    apartment leased from Defendant. On appeal, Plaintiff claims the trial court erred by: (1)
    submitting a verdict-directing instruction which required a finding that J.S.’s bedroom
    window was within Defendant’s control for the purpose of making repairs; and (2)
    admitting evidence regarding Plaintiff’s delinquent rent. We affirm.
    Factual Background
    In September 2008, Plaintiff signed a one-year lease agreement to rent a two-
    bedroom apartment from Defendant, the owner and management corporation of a large,
    multi-unit apartment complex in St. Louis County. Shortly thereafter, Plaintiff moved
    into the apartment with her two daughters, 4-year-old J.S. and her 14-year-old sister.                               In
    August 2009, Plaintiff renewed her lease with Defendant for another year.                                  On the
    morning of March 29, 2010, Plaintiff left for work around 6:00 a.m., while J.S. and her
    sister left for school. After returning from school, J.S. and her sister remained at the
    apartment with Plaintiff’s then fiancé, Paul Jones, who was supervising the girls that
    afternoon while Plaintiff was at work.                At around 5:30 p.m., Plaintiff’s mother, Sylvia
    Stephenson, who lived in the apartment next door, saw J.S. sitting outside on the back
    steps of the patio crying. J.S. told her grandmother that she had fallen out of a window.
    Mrs. Stephenson called out to her husband to assist with J.S. Mrs. Stephenson then ran
    next door to speak with J.S.’s sister who at the time believed that J.S. was upstairs
    playing and did not realize that she had been injured. J.S. was taken to the hospital and
    treated for her injuries, which included multiple jaw fractures and a lacerated liver.
    After being notified about the incident the next day, Defendant’s then property
    manager, Sean Brady, went to Plaintiff’s apartment. Upon entering J.S.’s second-floor
    bedroom, Brady observed an open window that was missing both the screen and storm
    window. Upon closer look, Brady noticed that the thumbscrew lock1 was also missing
    1
    The record indicates that Defendant used this type of lock to secure windows that opened horizontally by sliding
    the window from side to side, rather than vertically.
    2
    from the window. He also saw that J.S.’s bed was pushed up against the wall directly
    beneath the open window.      Upon further inspection, Brady noticed that the window
    screen and storm window were leaned up against a wall in a corner of the room.
    After the incident, Plaintiff and her two daughters remained at the apartment for
    several months before moving to her parents’ apartment next door. In October 2010,
    Plaintiff filed a personal injury action against Defendant to recover damages for the
    injuries that J.S. sustained from falling out of the second-floor window. In her petition,
    Plaintiff alleged that Defendant’s negligence caused J.S.’s injuries by: (1) failing to
    remedy the window’s “defects,” namely, the “absence of a locking device, screen, or
    storm window” and thereby rendering the premises “not reasonably safe;” (2) failing to
    adequately warn Plaintiff about the window’s “fall hazard;” and (3) failing to make
    necessary repairs to the window.      The matter was tried to a jury.      At a pre-trial
    conference, Plaintiff presented a motion in limine to exclude evidence regarding her rent
    delinquency, which the trial court denied. At the close of all the evidence, Defendant
    moved for a directed verdict on the basis that there was no substantial evidence to
    establish that Defendant had control over J.S.’s bedroom window for the purpose of
    making repairs.    The trial court denied the motion.      Following a jury verdict for
    Defendant, Plaintiff filed a motion for new trial, which was denied.        Plaintiff now
    appeals.
    Discussion
    Point I: Instructional Error
    3
    In her first point, Plaintiff contends that the trial court erred by submitting the
    verdict-directing instruction (Instruction No. 7) to the jury because there was no
    substantial evidence to establish that a genuine dispute existed regarding whether J.S.’s
    bedroom window was within Defendant’s control for the purpose of making repairs.
    Defendant responds that the issue of whether it retained control over J.S.’s window to
    establish liability was disputed at trial and was therefore properly submitted to the jury.
    Standard of Review
    The question of whether the trial court properly instructed the jury is a question of
    law, Rice v. Bol, 
    116 S.W.3d 599
    , 606 (Mo. App. W.D. 2003), which we review de novo.
    Powderly v. South County Anesthesia Assoc., Ltd., 
    245 S.W.3d 267
    , 276 (Mo. App. E.D.
    2008). Generally, a verdict-directing instruction is sufficient if it substantially follows
    the language of the Missouri Approved Instructions. Dhyne v. State Farm Fire and Cas.
    Co., 
    188 S.W.3d 454
    , 459 (Mo. banc 2006). Moreover, a verdict-directing instruction
    must hypothesize every fact essential to a plaintiff's right to recover. Tucker v. Taksel,
    
    345 S.W.2d 385
    , 388-89 (Mo. App. E.D. 1961) (instructional error found where element
    of control omitted in verdict-directing instruction). This includes the requisite finding of
    “all facts disputed or not conceded” which are necessary to support the jury’s verdict.
    Bowman v. McDonald’s, 
    916 S.W.2d 270
    , 284 (Mo. App. W.D. 1995).
    In determining whether there is sufficient evidence to support a jury instruction,
    we view the evidence in the light most favorable to the offering party and give that party
    the benefit of all reasonable inferences. Caples v. Earthgrains Co., 
    43 S.W.3d 444
    , 449
    (Mo. App. E.D. 2001). To reverse a jury verdict based on instructional error, the party
    4
    challenging the instruction must show that the instruction misdirected, misled, or
    confused the jury. 
    Dhyne, 188 S.W.3d at 459
    .
    The verdict-directing instruction submitted by the trial court provided:
    INSTRUCTION NO. 7
    Your verdict must be for plaintiff if you find:
    First, there was no lock on plaintiff’s bedroom window, and as
    a result the window was not reasonably safe, and
    Second, the plaintiff’s bedroom window was in the possession and
    control of defendant for the purpose of making repairs and was
    used by the tenant of defendant with its consent, and
    Third, the defendant knew or by using ordinary care could have
    known of this condition, and
    Fourth, the defendant failed to use ordinary care to make the
    plaintiff’s window reasonably safe, and
    Fifth, as a direct result of such failure, plaintiff sustained damage.
    M.A.I. 22.05 [1981 Revision]; modified by Caples v. Earthgrains Co., 
    43 S.W.3d 444
    (Mo. App. E.D. 2001). (emphasis added).
    At the jury instruction conference, Defendant offered the verdict director,
    Instruction No. 7, which was patterned after MAI 22.05, as modified, in accordance with
    the Notes on Use. Instruction No. 7 submitted the issue of whether J.S.’s bedroom
    window was within Defendant’s control for the purpose of making repairs. Plaintiff did
    not submit her own verdict director, but objected to Defendant’s proffered instruction,
    claiming the second paragraph should be omitted because the issue of Defendant’s
    control over J.S.’s window was not in dispute. The trial court overruled the objection and
    submitted Instruction No. 7 to the jury.
    5
    The Notes on Use to MAI 22.05 [1996 revision] provide as follows:
    This instruction is to be used only where the injury occurred in an area
    where the landlord has admittedly retained possession and where plaintiff
    has a right to be, such as a common stairway, hall, or yard.
    If there is a dispute as to whether the site of the injury was an area in
    landlord’s control, the additional issue should be hypothesized in the
    following form:
    Second, the [site of injury] was in the possession and control of
    defendant and was used by tenants of defendant with his consent.
    [Emphasis added].
    In accordance with the Notes on Use to MAI 22.05, the dispositive inquiry is
    whether a dispute existed regarding the issue of Defendant’s control over J.S.’s bedroom
    window. See 
    Caples, 43 S.W.3d at 449
    . Where the issue of the landlord’s control is in
    dispute, the question of whether the landlord retained sufficient control over the area
    where the injury occurred is a question for the trier of fact. See Fitzpatrick v. Ford, 
    372 S.W.2d 2d
    844, 850 (Mo. 1963); 
    Caples, 43 S.W.3d at 449
    ; see also Frazier v. Riggle,
    
    844 S.W.3d 71
    , 73 (Mo. App. E.D. 1992). Thus, if a dispute existed as to whether
    Defendant retained control over the second-floor window, then the issue of control was
    properly submitted to the jury. See 
    Fitzpatrick, 372 S.W.2d at 850
    ; 
    Caples, 43 S.W.3d at 449
    .
    Under Missouri law, landlords are generally protected from liability for personal
    injuries caused by a dangerous condition existing on the leased premises. 
    Caples, 43 S.W.3d at 449
    ; Dean v. Gruber, 
    978 S.W.2d 501
    , 503 (Mo. App. W.D. 1998). The
    recognized exceptions to the rule include: (1) a hidden dangerous condition; (2) where
    6
    the injury occurs in a “common area” used by two or more tenants and/or landlord and
    tenants; and (3) where the landlord is contractually obligated to make repairs and has
    retained sufficient control over the premises. 
    Caples, 43 S.W.3d at 449
    .
    Although in her petition for damages, Plaintiff did not expressly allege upon
    which exception her theory of liability is based, it appears from the record that liability is
    premised upon the third exception. Under this exception, Plaintiff must establish that
    Defendant was contractually obligated to make repairs to the second-floor window and
    that Defendant retained sufficient control necessary to establish liability based upon a
    duty to repair. See 
    Caples, 43 S.W.3d at 450-51
    .
    The retention of control by the landlord is an essential element of liability.
    
    Fitzpatrick, 372 S.W.2d at 850
    . This is because the foundation of the landlord’s duty is
    premised on his retention of control. 
    Dean, 978 S.W.2d at 504
    ; 
    Tucker, 345 S.W.2d at 387
    . Without sufficient evidence of the landlord’s control, the landlord cannot be held
    liable in tort for negligently failing to make repairs. Woods v. Gould, 
    515 S.W.2d 597
    ,
    596 (Mo. App. W.D. 1968); see also Nenninger v. Trustees of Oran Life Tabernacle
    Church, 
    789 S.W.2d 530
    , 535 (Mo. App. S.D. 1990); 
    Dean, 978 S.W.2d at 505
    .
    Plaintiff argues that the issue of control was not in dispute because the evidence
    established that Defendant retained control over J.S.’s bedroom window for the purpose
    of making repairs. In support, Plaintiff relies on Thompson v. Paseo Manor South, Inc.,
    
    331 S.W.2d 1
    (Mo. App. W.D. 1959). In Thompson, the tenants filed suit against the
    landlord of an apartment complex to recover damages for burn injuries sustained by their
    minor child when she fell from a bed onto an uninsulated heating pipe. 
    Id. at 3.
    After a
    7
    jury verdict for the landlord, the tenants appealed and argued that as part of the rental
    agreement, the landlord had a duty to furnish heat to all of the apartments and that the
    central heating unit and the pipes carrying the heat to the various apartments were part of
    a “common system” over which the landlord reserved control. 
    Id. The appellate
    court
    agreed and further found that the exposed heating pipes was “inherently dangerous,”
    reaching temperatures of 210-212 degrees. See 
    id. at 5-6.
    Unlike the instant case, in Thompson, the landlord conceded that the heating
    system was under its exclusive control. 
    Id. at 4.
    It was also undisputed that the tenants
    could not regulate or control the heating pipes. 
    Id. Here, however,
    Defendant made no
    such admission and instead denied having control over J.S.’s window.       Plaintiff’s bare
    assertion that an “admission” was made when Defendant’s former property manager
    indicated during cross-examination that Defendant was not prevented from installing a
    window with a built-in lock does not establish that the issue of control was undisputed.
    Plaintiff points to paragraphs 9, 11, 12, and 13 of the lease agreement as evidence
    that Defendant retained control over the second-floor window for purposes of making
    repairs. Citing paragraph 9, Plaintiff asserts that Defendant reserved the right to exclude
    non-tenants from the apartment.    However, paragraph 9 contains no language regarding
    Defendant’s right to exclude anyone from the leased premises.       Rather, this paragraph
    merely pertains to the tenant’s obligation to inspect the premises and confirm that the
    apartment and common areas are “in good order and repair.”
    Plaintiff also claims that Defendant’s control over the premises was evident
    because tenants were prohibited from making any “alterations, additions, or
    8
    modifications,” or installing “major appliances.”      While we agree that paragraph 12
    provides that tenants were not authorized to make alterations or modifications without
    Defendant’s consent, the record indicates that some modifications were made by the
    tenant. For instance, Plaintiff said that she installed new blinds on J.S.’s window after
    her dog chewed the original ones. There was also evidence that the screen on J.S.’s
    bedroom window had been removed after a storm left it partially detached from the
    window frame. The record further indicates that at the time of the incident the storm
    window was missing from J.S.’s bedroom window. Although the storm window (and
    screen) were leaning against a wall in J.S.’s bedroom on the day after the accident, there
    is no clear explanation in the record as to how or when the storm window was removed,
    or who removed it.
    Plaintiff also points to paragraphs 11 and 13 of the lease in support of her assertion
    that Defendant reserved the right to enter the apartment to make repairs to the windows.
    Pursuant to paragraph 11, Defendant agreed to “maintain and repair the floors, ceiling
    and windows” of the apartment. Under paragraph 13, Defendant reserved the right to
    retain a key to enter the apartment under certain circumstances, i.e., to inspect or in case
    of an emergency. This provision, however, when read in its entirety, does not appear to
    contemplate that Defendant would have free and unfettered access to the premises.
    Rather, the express language of the provision indicates that while access would be
    permitted under certain circumstances, it would generally be “by agreement with tenant,”
    and “after notifying tenant,” and only during certain hours of the day.
    9
    While we do not disagree that the aforementioned lease provisions provide some
    evidence on the issue of Defendant’s control over the premises, the question here is
    whether the issue of control was in dispute, and thus properly submitted to the jury. The
    mere reservation of a right by a landlord to enter and inspect an apartment or make
    improvements and repairs does not by itself, create liability. See McKinney v. HMKG &
    C., Inc., 
    123 S.W.3d 274
    , 282 (Mo. App. W.D. 2003); 
    Richeson, 931 S.W.2d at 509
    . Nor
    does the fact that repairs were made prior to or after the injury occurred establish control,
    absent other evidence.            See 
    Caples, 43 S.W.3d at 452
    ; 
    Dean, 978 S.W.2d at 505
    ;
    
    Nenninger, 789 S.W.2d at 537
    .
    Defendant maintains that the issue of control was in dispute and therefore properly
    submitted to the jury. In support, Defendant cites Lemm v. Gould, 
    425 S.W.2d 190
    , 195
    (Mo. 1968) and Fitzpatrick v. Ford, 
    372 S.W.2d 844
    , 850 (Mo. 1963). In Lemm, the
    Missouri Supreme Court addressed the relationship between the landlord’s retention of
    control and the obligation to make repairs. 
    425 S.W.2d 190
    . In that case, the tenants
    filed suit against the landlords to recover damages for injuries sustained by their three-
    year-old child when he fell from a fourth-floor porch that tenants claimed had not been
    adequately repaired by the landlords. 
    Id. at 191.
    The tenants’ theory of liability was
    based on the landlords’ agreement to repair the porch “to make it safe for the [tenants’]
    children to play on” and the landlords’ retention of control over the porch for the purpose
    of making such repairs.2             
    Id. at 194-95.
             The case was tried to a jury.                Before
    2
    The landlords’ agreement to repair the porch was especially significant in Lemm because the apartment leased by
    the tenants had no yard in which the tenants’ children could play. When the landlords agreed to repair the porch,
    they knew the children would be playing on 
    it. 425 S.W.2d at 194
    .
    10
    deliberations, the trial court submitted to the jury a verdict-directing instruction, patterned
    after MAI 22.05, as modified, which required the jury to determine whether the porch
    “was in the possession and control of [the landlord] . . . for the purpose of making
    repairs.” 
    Id. at 193.
    The jury returned a verdict for the tenants and the landlords
    appealed, challenging the issue of control submitted in the verdict-directing instruction
    and the denial of a directed verdict. 
    Id. In upholding
    the jury verdict, the Court found there was sufficient evidence from
    which the jury could infer that the landlords were vested with the degree of control over
    the premises to obligate them to maintain the porch in a reasonably safe condition for the
    tenants and their children. 
    Id. at 195.
    In reaching this conclusion, the Court emphasized
    that the landlords’ obligation was not based solely on the agreement to make repairs, but
    was also due to the landlords’ retention of control over the premises, as evident from the
    facts, and as explained, in pertinent part:
    The possession or control, which must be shown in order to make a
    landlord liable under this rule, is not to be found merely in the obligation of
    the landlord to make repairs or the right to enter the premises. There must
    be something more—some additional fact or facts from which a jury could
    infer that under the agreement the tenant gave up and surrendered his right
    to exclusive possession and control and yielded to the landlord some degree
    or measure of control and dominion over the premises; some substantial
    evidence of a sharing of control as between landlord and tenant[.]
    
    Lemm, 425 S.W.2d at 195
    . (emphasis added).
    Thus, the obligation to make repairs and the right to enter the premises are
    insufficient without some additional facts from which a jury can reasonably infer that the
    landlord retained the requisite degree of control necessary to render it liable based on a
    11
    duty to make repairs. See 
    id. (emphasis added).
    As noted by the Court, some evidence
    of control included the fact that the landlords retained a duplicate key to enter the tenants’
    apartment, not only in cases of emergency, but also to enter the apartment “on their own
    initiative” to make any repairs that the landlords deemed necessary, without consulting
    with tenants or obtaining their consent. 
    Id. From this
    evidence, the jury could infer that
    the landlords essentially had “free access to the premises” to make repairs and replace
    any items they determined were necessary. 
    Id. The Court
    further found that the
    evidence demonstrated a “sharing of control” between the landlords and the tenants. 
    Id. Moreover, the
    Court implicitly rejected the landlords’ argument that the trial court
    erred in submitting the case under verdict-directing instructions that required the jury to
    determine whether the porch was within the landlords’ control for the purpose of making
    repairs. See 
    id. Indeed, the
    Court noted that the “jury was warranted in finding these
    facts bearing on the question of control over the porch.” 
    Id. Defendant also
    cites Fitzpatrick v. Ford, in support of its argument that the verdict
    director properly submitted to the jury the issue of the landlord’s 
    control. 372 S.W.2d at 849
    . In Fitzpatrick, the Missouri Supreme Court reversed a jury verdict on the basis that
    the trial court erred in submitting a verdict-directing instruction which did not require the
    jury to find that the landlords retained control of the area where the injury occurred. In
    that case, the parents of a two-year-old child filed suit against the landlords to recover
    damages for injuries sustained by their child when a porch roof collapsed at their rental
    home. 
    Id. at 845.
          After a jury verdict for the tenants, the trial court granted the
    landlords’ motion for new trial and the tenants appealed. 
    Id. On appeal,
    the Court
    12
    found there was conflicting testimony and evidence regarding the agreement to make
    repairs. 
    Id. at 847.
    The Court further found that, “[t]he ultimate question . . . for the jury
    to resolve on the question of liability . . . was whether the landlords . . . reserved control
    over the porch.” 
    Id. Consequently, the
    Court concluded that because the issue of the
    landlord’s control was disputed, it was error for the trial court to submit a verdict-
    directing instruction without a sufficient hypothesis on the issue of control. 
    Id. at 850.
    Defendant also points to Caples v. Earthgrains Co., 
    43 S.W.3d 444
    , 450 (Mo.
    App. E.D. 2001), for the proposition that where a dispute exists as to whether the
    landlord retained control over the site of the injury, the issue of control must be submitted
    to the jury in the verdict-directing instruction.      In Caples, this Court rejected the
    plaintiff’s argument that the trial court should have omitted the issue of control in the
    verdict-directing instruction. 
    Id. In that
    case, the plaintiff filed a negligence action after
    sustaining injuries on two separate occasions while working as a forklift operator for a
    company that leased a warehouse from the defendant. 
    Id. at 447.
    The trial court denied
    the plaintiff’s request to submit verdict directors that omitted the issue of the landlord’s
    control over the areas where each of the injuries occurred. 
    Id. at 448.
    Instead, the trial
    court submitted the following verdict-directing instruction, patterned after MAI 22.05, as
    modified, (with regard to the first injury), and which stated, in pertinent part:
    [T]he loading floor was in the possession and control of defendant for the
    purpose of making repairs and was used by the tenant of defendant with its
    consent[.]
    
    Id. (emphasis added).
    13
    After a jury verdict for the landlord, the plaintiff appealed, challenging the verdict-
    directing instructions. The plaintiff argued that the trial court erred in submitting the
    issue of control to the jury because the evidence established as “a matter of law” that the
    area where he was injured was a “common area” under the landlord’s control. 
    Id. This Court
    disagreed, concluding that the issue of the landlord’s control was in dispute and
    therefore properly submitted to the jury. 
    Id. at 450.
    As the foregoing cases illustrate, here, the issue of the landlord’s control is a
    question for the jury. This is not a case where the facts conclusively establish as “a
    matter of law” that the area where the injury occurred was admittedly within the
    landlord’s control.   To the contrary, it is evident from the record that the issue of
    Defendant’s control over the second-floor window was in dispute. The record does not
    reflect that Defendant’s maintenance employees had “free access” to the premises to
    make repairs at their own discretion without notifying tenants. There was no evidence
    that the maintenance technicians entered Plaintiff’s apartment to make random repairs
    “on their own initiative.” The record shows that the maintenance staff made repairs at the
    apartment only after Plaintiff notified Defendant’s office personnel and requested them to
    do so. This is apparent from Plaintiff’s testimony and other evidence presented at trial
    which demonstrated that repairs were done at her request.
    At trial, the former property manager testified that Defendant’s employees did not
    enter tenants’ apartments to make repairs at their own discretion.        He explained that
    typically work repair orders were made after a tenant had contacted the office with a
    repair request and then the maintenance staff would be notified.
    14
    Plaintiff’s mother, Sylvia Stephenson, testified that if she wanted something
    repaired at her apartment, she would have to call Defendant’s office to notify them. She
    said the maintenance crew would not “just walk in [her] apartment and look for things
    that were wrong.” Rather, Mrs. Stephenson indicated that she would first have to contact
    Defendant’s office about any repairs and when the maintenance crew arrived at her
    apartment, they would “knock on the door” and then wait until she “let them in,” but they
    would not “just walk in.”
    Plaintiff’s own testimony further confirms that Defendant’s maintenance
    employees did not enter her apartment to make random repairs at their own discretion.
    Plaintiff testified that during the time she leased the apartment, she had requested several
    repairs, including fixing her stove, air conditioner, a ceiling fan, and a “sparking outlet.”
    The record indicates that Defendant’s maintenance technicians were dispatched to the
    apartment to make those requested repairs, but only after being notified by Plaintiff in
    advance.
    Having reviewed the record, we find that the verdict director properly submitted
    the issue of control to the jury. As an essential fact issue necessary to establish liability,
    the verdict-directing instruction must require the finding that Defendant retained control
    over the site of the injury. See 
    Fitzpatrick, 372 S.W.2d at 849
    .     To omit this finding, as
    Plaintiff suggests, would allow the jury to base its verdict on less than all of the essential
    elements necessary to establish liability, and as a result, the jury would be left to
    speculate whether the element of control was a necessary part of Plaintiff’s case. See
    
    Fitzpatrick, 372 S.W.2d at 849
    ; 
    Tucker, 345 S.W.2d at 388-89
    . We therefore conclude
    15
    that the trial court did not err in submitting Instruction No. 7 to the jury. Point I is
    denied.
    Point II: Admission of Evidence
    In her second point, Plaintiff contends that the trial court abused its discretion by
    admitting evidence regarding her rent delinquency and eviction notices. Plaintiff claims
    this evidence was irrelevant and prejudicial.
    Standard of Review
    The admissibility of evidence lies within the sound discretion of the trial court and
    will not be disturbed absent an abuse of discretion. Mitchell v. Kardesch, 
    313 S.W.3d 667
    , 674-75 (Mo. banc 2010). When reviewing for an abuse of discretion, we presume
    the trial court’s ruling is correct and reverse only when the ruling is “clearly against the
    logic of the circumstances” and “so arbitrary and unreasonable as to shock the sense of
    justice and indicate a lack of careful consideration.” 
    Id. at 675.
        It is within the trial
    court’s discretion to weigh the probative value of the evidence against its prejudicial
    effect. 
    Id. If reasonable
    persons can differ about the propriety of the trial court’s action,
    then it cannot be said that the trial court abused its discretion. Williams v. Trans States
    Airlines, Inc., 
    281 S.W.3d 854
    , 872 (Mo. App. E.D. 2009). An abuse of discretion
    compels reversal only if “the prejudice resulting from the improper admission of
    evidence is outcome-determinative.” 
    Id. During cross-examination,
    the trial court may grant wide latitude particularly
    when a party offers himself as a witness in a civil case. Greco v. Robinson, 
    747 S.W.2d 730
    , 736 (Mo. App. E.D. 1988). “Cross-examination tests a witness’ accuracy, veracity,
    16
    and credibility.” State v. Gardner, 
    8 S.W.3d 66
    , 72 (Mo. banc 1999). Therefore, cross-
    examination testimony is not necessarily limited to matters that tend to prove the issues
    on trial. 
    Id. As a
    general rule, the credibility of a witness is always a relevant issue.
    
    Mitchell, 313 S.W.3d at 675
    . During cross-examination, a witness may generally be
    asked any question directed to test his or her recollection, accuracy, veracity, or
    credibility. Chism v. Cowan, 
    425 S.W.2d 942
    , 948 (Mo. 1967).
    At trial, Plaintiff testified on direct examination that Defendant had ignored her
    repeated requests to have a lock installed on J.S.’s bedroom window. To challenge this
    testimony, Defendant presented all of its maintenance work orders to show that repairs
    were made to Plaintiff’s stove, garbage disposal, air conditioner, and ceiling fan, and that
    no work orders existed regarding a request to install a lock on J.S.’s window.
    On cross-examination, Plaintiff said that on a few occasions when rent was
    overdue, she had met with Defendant’s office personnel to resolve the matter. When
    questioned whether she had made any complaints about her apartment during meetings
    with Defendant’s office personnel in November and December 2008, Plaintiff could not
    recall doing so. Plaintiff said that when she contacted the office about a rent issue in
    September 2009, she “let them know that we still needed something done for [the
    window].” However, Plaintiff did not recall mentioning anything about J.S.’s window
    during an office meeting in October 2009.        Over objection, the trial court allowed
    Defendant to introduce copies of the rent notices and promissory notes signed by
    Plaintiff.
    17
    Plaintiff claims the admission of this evidence was irrelevant and confused the
    jury, leading it to believe that Defendant owed no legal duty (or only a minimized duty)
    to Plaintiff. Defendant counters that the evidence was properly admitted to show that
    notwithstanding Plaintiff’s numerous contacts with Defendant and its employees before
    the March 2010 injury, there was no record of Plaintiff’s request for a window lock.
    Defendant also maintains that Plaintiff’s cross-examination testimony was admissible
    because it called into question her previous testimony that she had made multiple
    requests for a window lock that Defendant ignored. While the records of delinquent rent
    may have been excessive, given the maintenance records that Defendant presented, we
    cannot conclude that the trial court abused its discretion by allowing them into evidence.
    The trial court’s broad discretion extends to the determination of the admissibility
    of evidence on collateral matters. Midwest Materials Co. v. Village Development Co.,
    
    806 S.W.2d 477
    , 495 (Mo. App. S.D. 1991). An abuse of discretion occurs only when
    the trial court’s ruling is “clearly against the logic of the circumstances” and “so
    unreasonable and arbitrary that the ruling shocks the sense of justice and indicates a lack
    of careful consideration.” See 
    Mitchell, 313 S.W.3d at 675
    . We do not believe this
    threshold was met. When considering the evidence in light of its probative value, the
    evidence showed that Plaintiff had numerous contacts with office personnel and served to
    demonstrate that she had ample opportunities to meet with Defendant’s employees to
    request a window lock. This was relevant to the issue of Plaintiff’s credibility as well as
    the jury’s determination of whether Defendant had knowledge of such a request prior to
    the incident.
    18
    However, even assuming arguendo, that the admission of the rent notices was
    erroneous, we do not discern that the jury was so confused or misled by this evidence that
    it materially affected the outcome of the case.   See Midwest Materials 
    Co., 806 S.W.2d at 495
    . Accordingly, we find that the trial court’s decision to admit the evidence was not
    “clearly against the logic of the circumstances” or “so arbitrary and unreasonable as to
    shock the sense of justice and indicate a lack of careful consideration.” See 
    Williams, 281 S.W.3d at 874
    . Point II is denied.
    Conclusion
    For the foregoing reasons, the judgment of the trial court is affirmed.
    ________________________________
    Philip M. Hess, Judge
    Lisa Van Amburg, P.J. and
    Patricia L. Cohen., J. concur.
    19