Thompson v. J.C. Billion, Inc. , 368 Mont. 299 ( 2013 )


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  •                                                                                            January 29 2013
    DA 12-0244
    IN THE SUPREME COURT OF THE STATE OF MONTANA
    
    2013 MT 20
    ROBERT THOMPSON,
    Plaintiff and Appellant,
    v.
    J.C. BILLION, INC., and MONTANA
    DEPARTMENT OF LABOR AND INDUSTRY,
    Defendants and Appellees.
    APPEAL FROM:           District Court of the First Judicial District,
    In and For the County of Lewis and Clark, Cause No. ADV 11-728
    Honorable Dorothy McCarter, Presiding Judge
    COUNSEL OF RECORD:
    For Appellant:
    Geoffrey C. Angel; Angel Law Firm; Bozeman, Montana
    For Appellees:
    Lyman H. Bennett, III; Attorney at Law; Virginia City, Montana
    For Amicus Curiae:
    Bruce Spencer; Smith Law Firm, P.C.; Helena, Montana;
    (Automobile Dealers Association)
    Submitted on Briefs: October 10, 2012
    Decided: January 29, 2013
    Filed:
    __________________________________________
    Clerk
    Justice Jim Rice delivered the Opinion of the Court.
    ¶1     Robert Thompson (Thompson) appeals from the Order entered by the First
    Judicial District Court affirming the Department of Labor & Industry’s (Department)
    denial of his claim for overtime compensation against J.C. Billion, Inc. (Billion). We
    affirm and address these issues:
    ¶2     1. Did the District Court err by concluding that Billion did not waive its argument
    that Thompson was exempt from overtime pay as a “salesman” under 
    29 U.S.C. § 213
    (b)(10)?
    ¶3     2. Did the District Court err by concluding that Thompson was not entitled to
    overtime pay under the Fair Labor Standards Act and the Montana Wage Protection
    Act?
    FACTUAL AND PROCEDURAL BACKGROUND
    ¶4     From March 1, 2009, until July 31, 2010, Thompson worked as the manager of
    Billion’s “Pit Stop.” The Pit Stop was the automotive services and repair facility within
    Billion’s automotive dealership operation. During his tenure as manager of the Pit Stop,
    Thompson worked 819.21 hours in excess of the standard 40-hour work week, but did not
    receive overtime pay under his employment contract.
    ¶5     Thompson’s duties as manager of the Pit Stop required that he greet customers;
    inspect vehicles, tires, and alignment; write up work tickets; “up sell” products; show
    customers to the waiting room; review a “report card” on the vehicle with the customer
    2
    and provide an estimate for additional work that may need to be done; check the car and
    deliver it to the waiting customer; and collect payment from the customer. Thompson
    also oversaw the quality of work performed by the “lube techs” who worked on customer
    vehicles. Although titled a “manager,” Thompson did not have the independent authority
    to hire, discipline or promote workers.
    ¶6     Thompson was paid a base salary of $800 per month plus commission. If his
    combined salary and commission did not exceed $2,400.00 per month, he would receive
    a guaranteed salary of $2,400.00. Thompson also received an annual bonus and $1 for
    every “report card” issued. His bonus for 2009 was $2,000.00.
    ¶7     Thompson resigned his employment on July 31, 2010. He filed a claim for
    overtime pay with the Department several months later, asserting that Billion owed him
    $17,014.99 in overtime wages. Billion responded that Thompson was not entitled to
    overtime because he was (1) a “managerial” or executive employee and (2) a
    “salesperson” of automobiles services, two positions that are exempt under overtime
    compensation laws. Thompson countered that he was not a manager because he did not
    direct the work of the other employees, and was not a “salesperson” because, in his view,
    the majority of his workday was spent performing “lube, oil, and filter tasks” rather than
    selling products or services. After review of the information submitted by the parties, the
    Department’s Compliance Specialist ruled in favor of Billion. Thompson requested a
    hearing.
    3
    ¶8     A hearing was held on May 3, 2011, with both parties represented by counsel.
    Thompson and three Billion employees testified. Billion elicited testimony that “70
    percent of Thompson’s job was selling,” and Thompson agreed that “most of [his] time
    was at the counter and selling.” The hearing officer found that “Thompson’s primary
    duty was to sell services to Billion’s Pit Stop customers” and that it was “clear Thompson
    was a salesman and service advisor for J.C. Billion.” The hearing officer concluded that
    because Thompson was a salesman for an automotive dealership, he was not entitled to
    overtime pay under federal or state law.1
    ¶9     Thompson petitioned the District Court for judicial review. Thompson argued that
    the Department procedurally erred by allowing Billion to assert the “salesman”
    exemption because Billion did not timely raise the issue. The District Court held that
    Billion had not waived this defense. Thompson also argued the Department should have
    granted him relief by applying 
    29 C.F.R. § 779.372
    (c)(1). The District Court concluded
    that this regulation impermissibly conflicted with 
    29 U.S.C. § 213
    (b)(10)(A), the federal
    statute it purported to interpret, reasoning:
    [T]he regulation clearly provides for a more narrow definition of salesman
    than that found in the statute. Therefore, this Court finds that the regulation
    is not controlling with regard to Thompson’s claim, and the hearing
    examiner correctly applied the statutory language in determining that
    Thompson is exempt from the overtime pay requirements of both the FLSA
    and Montana wage and hour statutes.
    ¶10    Thompson appeals.
    1
    The hearing officer also found that Thompson was not exempt from overtime as a manager or
    executive employee because his “primary duties” were sales and not management of the Pit Stop.
    Billion did not cross appeal this determination.
    4
    STANDARD OF REVIEW
    ¶11   Whether an administrative regulation impermissibly conflicts with a statute is a
    question of law to be decided by the court. Chevron v. Nat. Resources Def. Council, 
    467 U.S. 837
    , 842-43 n. 9, 
    104 S. Ct. 2778
    , 2781 n. 9; Bona v. Gonzales, 
    425 F.3d 663
    , 668
    (9th Cir. 2005). We review a district court’s conclusions of law de novo to determine if
    they are correct. Pierce v. Underwood, 
    487 U.S. 552
    , 558, 
    108 S. Ct. 2541
    , 2546 (1988);
    Talon Plumbing & Heating v. Dept. of Lab. & Indus., 
    2008 MT 376
    , ¶ 19, 
    346 Mont. 499
    , 
    198 P.3d 213
    .
    DISCUSSION
    ¶12   1. Did the District Court err by concluding that Billion did not waive its argument
    that Thompson was exempt from overtime pay as a “salesman” under 
    29 U.S.C. § 213
    (b)(10)?
    ¶13   Thompson briefly argues the District Court erred by permitting Billion to claim
    that Thompson was exempt from overtime pay as a “salesman.”                According to
    Thompson, Billion’s failure to raise the exemption immediately prior to or during the
    administrative hearing “surprised” and “prejudice[d]” Thompson, and the defense should
    have been held to be waived.
    ¶14   In the context of judicial proceedings, an affirmative defense must be pleaded in
    the answer to the claim or it is waived. Fed. R. Civ. P. 8(c); Marias Healthcare Serv. v.
    Turenne, 
    2001 MT 127
    , ¶ 9, 
    305 Mont. 419
    , 
    28 P.3d 491
    . The purpose of requiring
    affirmative defenses to be pleaded is to give the opposing party notice of the defense and
    5
    a chance to argue why imposition of the defense would be inappropriate. Blonder-
    Tongue Lab. v. U. of Ill. Found., 
    402 U.S. 313
    , 350, 
    91 S. Ct. 1434
    , 1453 (1971). Title
    
    29 U.S.C. § 213
    (b) enumerates certain employment positions that are exempt from
    overtime-pay laws. The Ninth Circuit has held that such exemptions are “affirmative
    defense[s] that must be pleaded and proved by the defendant.” Magana v. Com. of the N.
    Mariana Islands, 
    107 F.3d 1436
    , 1446 (9th Cir. 1997). However, as the District Court
    noted, this is a function of the federal rules of civil procedure. Generally, the rules of
    civil procedure do not apply with equal force to administrative proceedings:
    The strict technical rules governing judicial procedure generally do not
    apply to administrative proceedings which are simpler, less technical, and
    less formal than court proceedings, but the elementary fundamental
    principles of judicial inquiry should be observed in administrative
    proceedings. . . . Under this general rule, for example, the validity of
    pleadings in administrative proceedings should not be tested by technical
    niceties of pleading and practice required in court trials.
    73 C.J.S. Public Administrative Law and Practice § 142 (2004); accord U.S. v.
    Rasmussen, 
    222 F. Supp. 430
    , 438 (D. Mont. 1963) (Jameson, J.) (“Administrative
    procedures need not conform to all procedural niceties that surround the judicial
    process.”).
    ¶15    The administrative process for review of wage claims is governed by rules adopted
    by the Department pursuant to statutory authority. Section 39-3-202, MCA; Admin. R.
    M. 24.16.7501, et seq. Pursuant thereto, an employer is required to file a “written
    response” to a wage claim, but the particular contents of that response is not addressed by
    the rule. Admin. R. M. 24.16.7527(2). A party who receives an adverse ruling from a
    6
    compliance specialist may file a simple request for a formal hearing, which is governed
    by the statutes governing contested case proceedings. Admin. R. M. 24.16.7537; Section
    2-4-601, et seq. Thompson has not pointed to any violation of these provisions by
    Billion.
    ¶16    The record indicates that Thompson filed his wage claim with the Department on
    October 25, 2010. In its “written response” to Thompson’s claim, Billion asserted that
    the salesman exemption applied.       In reply, Thompson sent a letter refuting his
    classification as a “salesman,” stating he spent the majority of his workday performing
    “lube, oil, and filter tasks” along with the other Pit Stop laborers. This prompted the
    Department’s compliance specialist to write a letter to Billion asking for clarification
    regarding Thompson’s day-to-day duties.     Billion responded, contesting Thompson’s
    characterization of his duties and reaffirming its position that Thompson was a
    “‘salesperson’ selling automobile service [sic] to our customers.” This prompted another
    response from Thompson that “J.C. Billion cannot meet its burden to prove Thompson is
    an exempt ‘salesperson’” because § 779.372(c)(1) defined a “salesperson” only as an
    employee selling vehicles.
    ¶17    This correspondence demonstrates that Billion raised the “salesman” defense early
    in the proceedings and clearly put Thompson on notice of its position that it would rely
    on the “salesman” exemption, in addition to other defenses.       Prior to the hearing,
    Thompson objected that Billion had not raised any affirmative defenses, but this
    7
    objection was properly denied. Thompson was not surprised or prejudiced. The District
    Court did not err by denying Thompson’s waiver argument.
    ¶18    2. Did the District Court err by concluding that Thompson was not entitled to
    overtime pay under the Fair Labor Standards Act and the Montana Wage Protection
    Act?
    ¶19    Federal and Montana law entitles an employee, unless exempted, to receive
    overtime pay for hours worked in excess of 40 in a workweek at a rate not less one-and-
    one-half times his regular rate of pay. 
    29 U.S.C. § 207
    (a)(1) (2006); § 39-3-405, MCA
    (2009).    Federal and Montana law exempt from the overtime pay requirement a
    “salesperson” engaged in “selling or servicing automobiles” if employed at an
    automotive dealership. 
    29 U.S.C. § 213
    (b)(10)(A); § 39-3-406(2)(d). Specifically, 
    29 U.S.C. § 213
    (b)(10)(A) provides that overtime pay requirements do not apply to:
    any salesman, partsman, or mechanic primarily engaged in selling or
    servicing automobiles, trucks, or farm implements, if he is employed by a
    nonmanufacturing establishment primarily engaged in the business of
    selling such vehicles or implements to ultimate purchasers[.]2
    This exemption from overtime pay as defined under Montana law, § 39-3-406(2)(d), is
    substantially the same, with the italicized words below being the only differences:
    a salesperson, parts person, or mechanic paid on a commission or contract
    basis and primarily engaged in selling or servicing automobiles, trucks,
    mobile homes, recreational vehicles, or farm implements if the salesperson,
    parts person, or mechanic is employed by a nonmanufacturing
    2
    Thompson worked at the “Pit Stop” but, as noted above, this facility was not separate from
    Billion’s dealership operation. The District Court noted that “[n]either party raises an issue as to
    J.C. Billion’s status as a nonmanufacturing vehicle dealership, nor of the Pit Stop’s status as a
    part of Billion’s overall operation and not a separate business or legal entity.”
    8
    establishment primarily engaged in the business of selling the vehicles or
    implements to ultimate purchasers[.]3
    ¶20    Four years after Congress passed 
    29 U.S.C. § 213
    (b)(10), the Secretary of the
    United States Department of Labor (Secretary) issued 
    29 C.F.R. § 779.372
    . 
    35 Fed. Reg. 5395
    , 5396 (April 9, 1970). Section 779.372(c)(1) defined “salesman” to include only
    those employees who sold vehicles:
    As used in section 13(b)(10), a salesman is an employee who is employed
    for the purpose of and is primarily engaged in making sales or obtaining
    orders or contracts for sale of the vehicles or farm implements which the
    establishment is primarily engaged in selling.
    (Emphasis added.)4 The Secretary has subsequently explained that this narrowing was
    premised “on its reading of 13(b)(10)(A) as limiting the exemption to salesman who sell
    vehicles and partsmen and mechanics who service vehicles.”             
    76 Fed. Reg. 18838
    (April 5, 2011). Thus, regarding employees of vehicle dealerships, Regulation § 779.372
    3
    Thompson argues that the Montana statutory exemption should be “more narrowly construed”
    than the federal exemption, but offers no viable distinction between the two. Given the nearly
    identical terms used by the statutes, we apply the same analysis under both provisions.
    4
    In conjunction with Regulation 779.372(c)(1), the Secretary also promulgated corresponding
    Regulation § 779.372(c)(4), which provided:
    Employees variously described as service manager, service writer, service
    advisor, or service salesman who are not themselves primarily engaged in the
    work of a salesman, partsman, or mechanic as described above are not exempt
    under section 13(b)(10). This is true despite the fact that such an employee’s
    principal function may be diagnosing the mechanical condition of vehicles
    brought in for repair, writing up work orders for repairs authorized by the
    customer, assigning the work to various employees and directing and checking on
    the work of mechanics.
    
    35 Fed. Reg. 5396
     (April 9, 1970).
    9
    exempts salesmen of vehicles, and partsmen and mechanics who service vehicles, from
    the overtime pay requirement, but not salesmen of vehicle services.
    ¶21    Acknowledging that FLSA overtime pay exemptions are to be narrowly construed
    against the employer, Kemp v. State Bd. of Personnel Appeals, 
    1999 MT 255
    , 
    292 Mont. 319
    , 
    989 P.2d 317
    , the District Court also reasoned that “regulations are not controlling if
    they conflict with the plain wording of the statute.” The court rejected application of
    Regulation § 779.372(c)(1) on a plain reading comparison of the regulation and the
    statute, and by reliance on the U.S. Circuit Court decisions in Brennan v. Deel Motors,
    Inc., 
    475 F.2d 1095
     (5th Cir. 1973) and Walton v. Greenbriar Ford, Inc., 
    370 F.3d 446
    (4th Cir. 2004). Those courts concluded that the regulation conflicted with the statute.
    The Walton Court reasoned as follows:
    [T]he Secretary’s interpretation of [the term “salesman”] is unreasonable,
    as it is an impermissibly restrictive construction of the statute. FLSA itself
    exempts any salesman “primarily engaged in selling or servicing
    automobiles” from the overtime requirements. 
    29 U.S.C. § 213
    (b)(10)(A)
    (emphasis added). However, the regulation conflicts with FLSA’s statutory
    mandate in that it restricts the definition of “salesman” to those employees
    “primarily engaged in making sales or obtaining orders or contracts for
    sales of the vehicles.” 
    29 C.F.R. § 779.372
    (c)(1) (emphasis added).
    Because that restrictive regulatory definition of “salesman” unreasonably
    implements the congressional mandate, we reject the Secretary’s
    interpretation in 
    29 C.F.R. § 779.372
    (c)(1).
    ¶22    Thompson argues the District Court erred by following Walton instead of the
    regulation. He urges us to reject Walton in light of the Supreme Court’s directive to defer
    to agency definitions, as stated in Chevron v. Nat. Resources Def. Council, Inc., 
    467 U.S. 837
    , 
    104 S. Ct. 2778
     (1984) and Long Island Care at Home, Ltd. v. Coke, 
    551 U.S. 158
    ,
    10
    
    127 S. Ct. 2339
     (2007). Chevron was a seminal case in which the Supreme Court
    outlined a two-step framework for judicial review of an agency’s interpretation of a
    federal statute. Under Chevron step one, a court must determine whether the statute
    speaks directly to the precise question at issue; if it does, the court must “give effect to
    the unambiguously expressed intent of Congress.”           Chevron, 
    467 U.S. at 842-43
    ,
    
    104 S. Ct. at 2781
    . However, if the statute is “is silent or ambiguous” as to the question
    at issue, the court proceeds to Chevron step two where it defers to a reasonable
    construction of the statute by the agency charged with its implementation. Chevron, 
    467 U.S. at 843
    , 
    104 S. Ct. at 2781-82
    . Chevron step one requires a reviewing court to
    “employ[] traditional tools of statutory construction” to ascertain whether Congress
    answered the question at issue. Chevron, 
    467 U.S. at
    843 n. 9, 
    104 S. Ct. at
    2781 n. 9.5
    ¶23    A plain, grammatical reading of 
    29 U.S.C. § 213
    (b)(10)(A) makes clear that the
    term “salesman” encompasses a broader category of employees than those only engaged
    in selling vehicles. The statute exempts “any salesmen, partsmen, or mechanic primarily
    engaged in selling or servicing automobiles, trucks, or farm implements[.]” 
    29 U.S.C. § 213
    (b)(10). The use of the disjunctive “or” between the words “selling or servicing”
    means that the exemption applies to any “salesman, partsmen, or mechanic” who are
    5
    We have also long adhered to “ordinary rules of grammar” when construing a statute according
    to its plain meaning. Jay v. Sch. Dist. No. 1 of Cascade Co., 
    24 Mont. 219
    , 224-25, 
    61 P. 250
    ,
    252 (1900); see also Missoula High Sch. Legal Def. Assn. v. Superintendent of Pub. Instr., 
    196 Mont. 106
    , 110, 
    637 P.2d 1188
    , 1191 (1981). Generally, we turn to other modes of statutory
    construction, such as legislative history, only when a plain reading of the statute leaves the
    question presented unanswered. See Van der hule v. Mukasey, 
    2009 MT 20
    , ¶ 14, 
    349 Mont. 88
    ,
    
    217 P.3d 1019
     (concluding that because the plain language of the statute answered the question
    raised in certified question, “we need not go on to employ other methods of statutory
    interpretation.”).
    11
    primarily engaged in either of these duties. The use of the disjunctive “or” among
    “automobiles, trucks, or farm implements” applies the exemption to employees selling or
    servicing any of these kinds of vehicles.6 Therefore, under a plain reading, the statute
    clearly exempts “any salesman . . . primarily engaged in servicing . . . automobiles.”
    ¶24    Thompson’s reliance on Chevron and Long Island Care is unavailing because
    those cases involved regulations that defined statutory terms in a way that did not conflict
    with the controlling statute. In other words, they are Chevron “step two” cases. In
    Chevron, the statutory term at issue was “stationary source” from the Clean Air Act.
    Chevron, 
    467 U.S. at 840
    , 
    104 S. Ct. at 2780
    . The Supreme Court upheld the EPA’s
    definition as a “permissible construction of the statute” because it did not conflict with
    the language of the statute and did not frustrate the objectives of Congress. Chevron, 
    467 U.S. at 866
    , 
    104 S. Ct. at 2793
    . The statutory terms at issue in Long Island Care were
    “domestic service employment” and “companion services” of the Fair Labor Standards
    Act (FLSA). Long Island Care, 
    551 U.S. at 161-62
    , 
    127 S. Ct. at 2344
    . The FLSA
    exempted employees engaged in providing in-home companion care for elderly and
    disabled people from minimum wage and maximum hour requirements. Long Island
    Care, 
    551 U.S. at 161-62
    , 
    127 S. Ct. at 2344
    . The U.S. Department of Labor issued a
    regulation defining “domestic service employment” to include third-party workers—
    those employed by agencies in the businesses of providing companion services to
    numerous clients. Long Island Care, 
    551 U.S. at 163
    , 
    127 S. Ct. at 2345
    . The Supreme
    6
    Under the Montana statute, the exemption is additionally applied to employees who sell or
    service “mobile homes” and “recreational vehicles.” Section 39-3-406(2)(d), MCA.
    12
    Court upheld this regulatory definition because it did not contradict the statutory
    language of the FLSA. Long Island Care, 
    551 U.S. at 167
    , 
    127 S. Ct. at 2347
    . However,
    in this case, unlike Chevron and Long Island Care, Regulation § 779.372(c)(1) conflicts
    with the plain wording of 29 U.S.C. 213(b)(10)(A) by defining employees who are
    exempted from overtime pay as “salesman” more narrowly than the statute does.
    ¶25    Billion and Thompson also argue about the effect of the Secretary’s inconsistent
    enforcement of § 779.372(c)(1) over the past 40 years.7 However, it is not necessary to
    address this concern. Because we conclude that § 213(b)(10)(A) resolves the dispute, the
    regulation carries no weight. Under Chevron step one, if a plain reading of the statute
    answers the question, it is not necessary to further analyze the effect of the regulation.
    Chevron, 
    467 U.S. at 842-43
    , 
    104 S. Ct. at 2781
     (“If the intent of Congress is clear, that
    is the end of the matter[.]”); Village of Barrington v. Surface Transp. Bd., 
    636 F.3d 650
    ,
    659 (D.C. Cir. 2011) (“Because at Chevron step one we alone are tasked with
    determining Congress’s unambiguous intent, we [analyze the statute] without showing
    the agency any special deference.”).
    7
    After promulgating the narrower definition of “salesman” in 1970, the Secretary issued a policy
    letter in 1978 purporting to change its position by including certain “salesman” who sell
    automotive services. See Dept. of Lab. Opinion WH-467, signed by Wage-Hour Administrator
    Xavier M. Vela, July 28, 1978, 1978 DOLWH LEXIS 22 **1-2 (“This position represents a
    change from the position set forth in [§ 779.372] . . . .”). In 1987, the Secretary amended the
    Department’s Field Operations Handbook to direct agency workers to “no longer deny the
    [overtime] exemption for such employees.” In 2011, the agency reverted back to the position
    articulated in § 779.372(c)(1): “Upon further consideration of the [salesman of services] issue,
    the Department has decided not to adopt the proposed change to § 779.372(c)(4) to specifically
    include service managers, service writers, service advisors, or service salesmen as qualified for
    the exemption. As commentators point out, the statute does not include such positions . . . .” 
    76 Fed. Reg. 18838
     (April 5, 2011).
    13
    ¶26    Affirmed.
    /S/ Jim Rice
    We concur:
    /S/ Mike McGrath
    /S/ Patricia O. Cotter
    /S/ Beth Baker
    /S/ Brian Morris
    14
    

Document Info

Docket Number: DA 12-0244

Citation Numbers: 2013 MT 20, 368 Mont. 299, 294 P.3d 397, 21 Wage & Hour Cas.2d (BNA) 147, 2013 WL 326381, 2013 Mont. LEXIS 20

Judges: Rice, McGrath, Cotter, Baker, Morris

Filed Date: 1/29/2013

Precedential Status: Precedential

Modified Date: 10/19/2024

Authorities (13)

teofanie-m-magana-v-commonwealth-of-the-northern-mariana-islands-isamu-j , 107 F.3d 1436 ( 1997 )

Chevron U. S. A. Inc. v. Natural Resources Defense Council, ... , 104 S. Ct. 2778 ( 1984 )

Long Island Care at Home, Ltd. v. Coke , 127 S. Ct. 2339 ( 2007 )

Peter J. Brennan, Secretary of Labor, United States ... , 475 F.2d 1095 ( 1973 )

Marias Healthcare Services, Inc. v. Turenne , 305 Mont. 419 ( 2001 )

Talon Plumbing & Heating, Inc. v. State Department of Labor ... , 346 Mont. 499 ( 2008 )

Van Der Hule v. Mukasey , 349 Mont. 88 ( 2009 )

Missoula High School Legal Defense Ass'n v. Superintendent ... , 1981 Mont. LEXIS 912 ( 1981 )

HULE v. Mukasey , 2009 MT 20 ( 2009 )

United States v. Rasmussen , 222 F. Supp. 430 ( 1963 )

Blonder-Tongue Laboratories, Inc. v. University of Illinois ... , 91 S. Ct. 1434 ( 1971 )

Theadore Carl Walton, Jr. v. Greenbrier Ford, Incorporated, ... , 370 F.3d 446 ( 2004 )

Village of Barrington v. Surface Transportation Board , 636 F.3d 650 ( 2011 )

View All Authorities »