Mitzi Baker v. Social Security Administration , 2022 MSPB 27 ( 2022 )


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  •                          UNITED STATES OF AMERICA
    MERIT SYSTEMS PROTECTION BOARD
    
    2022 MSPB 27
    Docket No. CH-1221-17-0318-W-1
    Mitzi Baker,
    Appellant,
    v.
    Social Security Administration,
    Agency.
    August 4, 2022
    Mitzi Baker, Chicago, Illinois, pro se.
    James Hail, Esquire, Linda M. Januszyk and Suzanne E. Duman, Esquire,
    Chicago, Illinois, for the agency.
    BEFORE
    Cathy A. Harris, Vice Chairman
    Raymond A. Limon, Member
    Tristan L. Leavitt, Member
    OPINION AND ORDER
    ¶1        The appellant has filed a petition for review of the initial decision, which
    denied her request for corrective action in this individual right of action (IRA)
    appeal. For the following reasons, we GRANT the petition for review, VACATE
    the initial decision, and REMAND the appeal for assignment to a different
    administrative judge and a new hearing.
    BACKGROUND
    ¶2        At all times relevant to this appeal, the appellant held a Paralegal Specialist
    position at the agency’s Chicago National Hearing Center (NHC). Initial Appeal
    2
    File (IAF), Tab 1 at 1, Tab 57 at 59. In October 2016, she filed a complaint with
    the Office of Special Counsel (OSC), alleging that the agency had retaliated
    against her for engaging in whistleblowing disclosures and other protected
    activities. IAF, Tab 1 at 10-21. Over the ensuing months, the appellant and OSC
    exchanged correspondence—only some of which is included in the record—as the
    appellant further elaborated about her allegations. Id. at 22-25. Ultimately, OSC
    closed the matter. Id. at 26-29. The appellant then filed the instant IRA appeal.
    IAF, Tab 1.
    ¶3           The administrative judge found that the appellant met her jurisdictional
    burden. IAF, Tab 20 at 7-10. During a prehearing conference, the administrative
    judge revealed to the parties that he had an “ongoing personal relationship” with
    an attorney “who works in the same agency office as the appellant.” IAF, Tab 24
    at 1.    He indicated that this “relationship would not adversely impact” his
    impartiality, but he permitted the parties to file a motion seeking his recusal. Id.
    The appellant did just that, but the agency argued that recusal was unnecessary.
    IAF, Tabs 39, 41. The administrative judge denied the appellant’s request for
    recusal, as well as her subsequent motion to reconsider and request to certify this
    issue for interlocutory appeal. IAF, Tab 43 at 1-3, Tab 46 at 1-2, Tab 54 at 1-2,
    Tab 59 at 5, Tab 60 at 1-2.
    ¶4           Because he found that the appellant met her jurisdictional burden , the
    administrative judge held a hearing on the merits. Hearing Transcript, Day 1;
    Hearing Transcript, Day 2. After doing so, the administrative judge found that
    the appellant failed to meet her burden of proving that she made any
    whistleblowing disclosures or engaged in any protected activity. IAF , Tab 77,
    Initial Decision (ID) 11-54.    He therefore denied the appellant’s request for
    corrective action. ID at 55.
    ¶5           The appellant has filed a petition for review. Petition for Review (PFR)
    File, Tab 2.    The agency has filed a response, and the appellant has replied.
    PFR File, Tabs 4, 7.
    3
    ANALYSIS
    ¶6         In pertinent part, the appellant argues on review that the administrative
    judge should have construed her pleadings liberally, he repeatedly ruled against
    her, he exhibited improper behavior, he was biased against her, and he had a
    conflict of interest. PFR File, Tab 2 at 2-7. As further detailed below, most of
    the appellant’s arguments in this regard are not persuasive. However, we find
    that the administrative judge erred in denying the appellant’s request for recusal.
    Because the administrative judge’s impartiality could reasonably be questioned,
    he erred in denying the appellant’s request for recusal.
    ¶7         From its inception, the Board has had a regulation, at 
    5 C.F.R. § 1201.42
    ,
    concerning the disqualification of administrative judges.              Washington v.
    Department of the Interior, 
    81 M.S.P.R. 101
    , ¶ 7 (1999).           Section 1201.42(a)
    simply provides that if an administrative judge considers himself or herself
    disqualified, he or she will withdraw from the case . 1 
    5 C.F.R. § 1201.42
    (a). Yet,
    this regulation is not the sole source of our disqualification standards. The Board
    also looks to the disqualification standards Congress established for the Federal
    judiciary at 
    28 U.S.C. § 455
    .       Washington, 
    81 M.S.P.R. 101
    , ¶¶ 7-8; see Lee
    v. Environmental Protection Agency, 
    115 M.S.P.R. 533
    , ¶ 20 (2010) (indicating
    that it is the Board’s policy to follow the standard set out at 
    28 U.S.C. § 455
    ).
    Among other things, section 455 requires recusal “in any proceeding in which
    1
    The regulation also provides for how a party may request a judge’s recusal.
    Specifically, a party may file a motion requesting recusal on the basis of personal bias
    or other disqualification, but must do so in an affidavit or sworn statement, as soon as
    the party has reason to believe there is a basis for disqualification. 
    5 C.F.R. § 1201.42
    (b). If the judge denies the motion, the party may request certification of the
    issue as an interlocutory appeal. 
    5 C.F.R. § 1201.42
    (c). Failure to do so is considered
    a waiver of the request for recusal. 
    Id.
     Although the appellant’s initial request for
    recusal was not in the form of an affidavit or sworn statement, IAF, Tab 39, she
    effectively remedied the oversight and complied with the regulatory requirements by
    submitting a request for reconsideration in the form of a sworn statement, IAF, Tab 46
    at 1-3.
    4
    [the judge’s] impartiality might reasonably be questioned.” 
    28 U.S.C. § 455
    (a);
    Allphin v. United States, 
    758 F.3d 1336
    , 1343-44 (Fed. Cir. 2014) (quoting
    
    28 U.S.C. § 455
    (a)); see PFR File, Tab 2 at 7 (alluding to the same basic
    standard). “This is an objective test that mandates recusal ‘when a reasonable
    person, knowing all the facts, would question the judge’s impartiality. ’” Allphin,
    
    758 F.3d at 1344
     (internal citations omitted).           An “[a]ppellant[’s] subjective
    beliefs about the judge’s impartiality [is] irrelevant.” 
    Id.
    ¶8         The Board has infrequently addressed 
    28 U.S.C. § 455
    (a) and circumstances
    in which an administrative judge’s impartiality reasonably might be questioned.
    In two companion cases, the Board considered on interlocutory appeal whether an
    administrative judge should recuse himself from appeals involving a particular
    law firm because of a pending unfair labor practices (ULP) charge that the firm
    filed against the administrative judge at the Federal Labor Relations Authority.
    Colburn      v.    Department   of   Justice,   
    81 M.S.P.R. 146
    ,   ¶¶   3-6   (1999);
    Washington, 
    81 M.S.P.R. 101
    , ¶¶ 3-6.            Generally speaking, the ULP charge
    stemmed from a prior case involving a different agency and a different appellant
    in which the firm believed the administrative judge’s credibility findings
    reflected bias against union officials.              Colburn, 
    81 M.S.P.R. 146
    , ¶ 3;
    Washington, 
    81 M.S.P.R. 101
    , ¶ 3. The administrative judge denied the request
    to recuse.        Colburn, 
    81 M.S.P.R. 146
    , ¶ 5; Washington, 
    81 M.S.P.R. 101
    , ¶ 5.
    Among other things, he conceded that his prior credibility findings were unclear,
    but he indicated that they had been misconstrued. Colburn, 
    81 M.S.P.R. 146
    , ¶ 5;
    Washington, 
    81 M.S.P.R. 101
    , ¶ 5. He further found that the ruling in the other
    case was “wholly unrelated” to Colburn and Washington. Colburn, 
    81 M.S.P.R. 146
    , ¶ 5; Washington, 
    81 M.S.P.R. 101
    , ¶ 5.
    ¶9         On interlocutory review, the Board indicated that it takes seriously the
    concerns of parties who come before it and assert a claim that a particular judge
    should be disqualified.         Colburn, 
    81 M.S.P.R. 146
    , ¶¶ 6-7; Washington,
    
    81 M.S.P.R. 101
    , ¶¶ 6-7. Yet the Board agreed with the administrative judge and
    5
    found that recusal was not required. The Board explained that the appellant had
    presented nothing more than a bare claim that the judge “may” be biased by
    counsel’s activity in a separate case, involving a different appellant and a
    different agency, unsupported by any hint that the judge acted or ruled
    inappropriately in the appeals at issue.    Colburn, 
    81 M.S.P.R. 146
    , ¶¶ 9-10;
    Washington, 
    81 M.S.P.R. 101
    , ¶ 19.         Under the circumstances, the Board
    concluded that any risk of the appearance of a conflict of interest was not enough
    to warrant a different result. Colburn, 
    81 M.S.P.R. 146
    , ¶¶ 9-10; Washington,
    
    81 M.S.P.R. 101
    , ¶ 19.
    ¶10        More recently, the Board considered whether an administrative judge should
    have been disqualified from an appeal on remand from our reviewing court
    because the appellant wrote and self-published a book that commented
    unfavorably on the administrative judge’s physical appearance and competence ,
    among other things.      Shoaf v. Department of Agriculture, 
    97 M.S.P.R. 68
    ,
    ¶¶ 6, 8-9 (2004), aff’d, 158 Fed. App’x 267 (Fed. Cir. 2005). Generally speaking,
    the Board reasoned that the book at issue in Shoaf merely conveyed the
    appellant’s opinion about the administrative judge, not the administrative judge’s
    opinion about the appellant, and the appellant did not present any facts
    establishing the administrative judge’s reaction to the book. Id., ¶ 10. Thus, the
    Board concluded that the administrative judge did not abuse his discretion in
    denying the request for recusal. Id. The Board also explained that a contrary
    result could encourage future parties to act similarly for purposes of
    judge-shopping. Id.
    ¶11        In another case, the Board considered whether an administrative judge
    should have recused herself from an appeal because she had previously worked
    with the respondent agency’s representative.     Lee, 
    115 M.S.P.R. 533
    , ¶ 18.
    There, the Board found that the administrative judge erred by failing to apply the
    standard of 
    28 U.S.C. § 455
    (a) when she denied the appellant’s motion to recuse
    and the motion to certify an interlocutory appeal of her ruling . Id., ¶¶ 19-20.
    6
    Nevertheless, the Board found that even under the appropriate standard, the
    administrative judge did not need to recuse himself because the professional
    association at issue was unremarkable and a reasonable, objective observer would
    not question the administrative judge’s impartiality. Id., ¶ 22. Significantly, the
    administrative judge and the agency representative were merely acquainted as
    former colleagues years before at an agency that was not a party to the appeal at
    issue. Id., ¶¶ 18, 21-23.
    ¶12         Turning back to the facts of the instant appeal, the administrative judg e
    recognized and disclosed that he had an “ongoing personal relationship” with an
    attorney who worked in the same Chicago NHC office as the appellant.
    IAF, Tab 24 at 1. While the administrative judge’s status conference summary
    describing this disclosure provided no further details about the nature of the
    relationship, the appellant later characterized it as a romantic one. IAF, Tab 39
    at 2. She further asserted that the administrative judge refused to elaborate about
    the length of the relationship because it was “irrelevant.” Id. The administrative
    judge provided no additional information about the nature of hi s ongoing personal
    relationship with the attorney.
    ¶13         In her motion to recuse, the appellant indicated that the attorney was
    “against the appellant” and worked for a particular administrative law judge
    (ALJ) whom the appellant described as “one of the alleged discrimi nating
    officers.” IAF, Tab 39 at 2, Tab 46 at 1. The agency responded to the appellant’s
    request by arguing that the administrative judge did not need to recuse himself.
    IAF, Tab 41. Among other things, the agency noted that the attorney at issue was
    1 of 28 attorneys and 86 total employees in the Chicago NHC, and she was not a
    witness in this appeal. Id. at 5-6.
    ¶14         In denying the motion to recuse, the administrative judge discussed the
    Board’s general standards for a claim of bias, along with 
    5 C.F.R. § 1201.42
    , and
    he noted that the appellant’s evidence made no mention of the attorney in
    question. IAF, Tab 43 at 1-3. He did not, however, consider 
    28 U.S.C. § 455
    (a)
    7
    and/or whether his “impartiality might reasonably be question ed” or even
    acknowledge the fact that the agency’s evidence mentioned that attorney.
    See IAF, Tab 33 at 46-59.
    ¶15         Similarly, in denying the motion to reconsider, the administrative judge
    alluded to the standard provided in the Merit Systems Protection Board (MSPB)
    Judges’ Handbook, but he found that the associated standard did not require
    recusal in this case. 2 IAF, Tab 54 at 1, Tab 60 at 2. Again, in denying the motion
    to reconsider and request for certification for interlocutory appeal, the
    administrative judge did not refer to or apply the standard delineated in 
    28 U.S.C. § 455
    (a).
    ¶16         On review, the appellant reasserts that the administrative judge shoul d have
    recused himself from this appeal based on his personal relationship with the
    attorney who is the appellant’s coworker. PFR File, Tab 2 at 5, 7. She argues
    that the attorney “submitted negative statements to [a]gency investigators
    regarding the appellant and those statements were submitted in the [a]gency’s
    affirmative defense.” Id. at 5. Although the appellant failed to direct us to any
    such statements, it appears that she may be referring to a statement from the
    aforementioned ALJ. IAF, Tab 33 at 46-59.
    ¶17         In the ALJ’s statement, which was submitted by the agency, the ALJ
    discussed her own negative interactions with and feelings about the appellant. Id.
    She also provided a brief description of her two subordinate attorneys having
    similar feelings about the appellant, including the attorney in the ongoing
    personal relationship with the administrative judge.            IAF, Tab 33 at 51-52.
    2
    The MSPB Judges’ Handbook describes two bases for which an administrative judge
    may recuse: (1) a party, witness, or representative is a friend or relative of, or has had a
    close professional relationship with the judge, or (2) personal bias or prejudice of the
    judge. MSPB Judges’ Handbook, Ch. 3, § 2(a)-(b); but see Gregory v. Department of
    the Army, 
    114 M.S.P.R. 607
    , ¶ 22 (2010) (explaining that the MSPB Judges’ Handbook
    is not mandatory and failure to apply its provisions does not establish adjudicatory
    error).
    8
    Specifically, the ALJ asserted that her “two Attorney Advisors were finding it
    increasingly difficult dealing with [the appellant].” 
    Id. at 51
    . The ALJ further
    indicated that the attorney who was in an ongoing personal relationship with the
    administrative judge “started closing [her] office door, and she has never been a
    closed door person,” while the other subordinate attorney “repeatedly complained
    . . . of how difficult [the appellant] was.” 
    Id.
     The record reflects that the other
    subordinate attorney was the subject of a disclosure that the appellant raised in
    this appeal, while the ALJ was herself one of several recipients of the disclosure,
    and the ALJ’s authority was a consideration in the administrative judge’s
    analysis. Compare IAF, Tab 20 at 8 (describing in the jurisdictional order the
    allegations underlying disclosure 4), with IAF, Tab 33 at 51-52 (Chicago ALJ’s
    discussion of her two subordinate attorneys), and ID at 34-36 (finding that
    disclosure 4 was not protected).
    ¶18        Put more simply, the record reflects the following about the attorney with
    whom the administrative judge was in an ongoing personal relationship: (1) she
    was one of only two attorneys working for a particular ALJ at the Chicago NHC,
    (2) the other two members of her working group were the subject of or recipient
    of the appellant’s alleged disclosure, and (3) all three employees had negative
    views of the appellant, according to evidence submitted by the agency.
    ¶19        Under these particular circumstances, and in contrast to Lee, Shoaf,
    Washington, and Colburn, we find that the administrative judge’s impartiality
    could reasonably be questioned. To be sure, we may have reached a different
    conclusion if the administrative judge had chosen to provide more information
    about his relationship with the attorney who was the appellant’s coworker or if
    the attorney was further removed from the issues involved in this appeal.
    See, e.g., Ragozzine v. Youngstown State University, 
    783 F.3d 1077
    , 1078-81
    (6th Cir. 2015) (finding that recusal was not required under 
    28 U.S.C. § 455
     in a
    case involving a professor’s denial of tenure whe n the judge was dating a
    professor in a different department at the same university).       Those are not,
    9
    however, the circumstances we currently face.         Because we find that the
    administrative judge’s impartiality reasonably might be questioned under the
    circumstances presented in this appeal, he should have recused himself from this
    matter.
    The appellant’s arguments of actual bias or other adjudicatory improprieties on
    review are not persuasive.
    ¶20        In making a claim of bias or prejudice against an administrative judge, a
    party must overcome the presumption of honesty and integrity that accompanie s
    administrative   adjudicators.   Oliver   v.   Department     of   Transportation,
    
    1 M.S.P.R. 382
    , 386 (1980). An administrative judge’s conduct during the course
    of a Board proceeding warrants a new adjudication only if the administrative
    judge’s comments or actions evidence “a deep-seated favoritism or antagonism
    that would make fair judgment impossible.” Bieber v. Department of the Army,
    
    287 F.3d 1358
    , 1362-63 (Fed. Cir. 2002) (quoting Liteky v. United States,
    
    510 U.S. 540
    , 555 (1994)).
    ¶21        The appellant is correct to note that the Board will construe pro se
    pleadings liberally. Melnick v. Department of Housing & Urban Development,
    
    42 M.S.P.R. 93
    , 97 (1989), aff’d, 
    899 F.2d 1228
     (Fed. Cir. 1990) (Table).
    However, in arguing that the administrative judge failed to adhere to t hat
    principle, the appellant asserts that he “denied every pleading” she wrote.
    PFR File, Tab 2 at 5.        Her assertion is not supported by the record.
    E.g., IAF, Tab 20 (ruling in the appellant’s favor regarding jurisdiction), Tab 43
    at 5 (granting the appellant’s motion to extend the discovery period).
    ¶22        More specifically, the appellant argues that she “fell severely ill” during the
    adjudication of her appeal, but the administrative judge improperly refused any
    delay. PFR File, Tab 2 at 6. In fact, the appellant filed a motion requesting a
    postponement of all deadlines to accommodate her medical condition without any
    evidence of her medical condition or indication that she had first raised the
    subject with the agency. IAF, Tab 40 at 1. Although the administrative judge
    10
    responded by denying the motion, he suggested that the appellant could instead
    move for a dismissal without prejudice.         IAF, Tab 40 at 1, Tab 43 at 4.
    We discern no reason to conclude that the decision to deny the motion constituted
    an abuse of discretion or reflected bias on the part of the administrative judge.
    See Desmond v. Department of Veterans Affairs, 
    90 M.S.P.R. 301
    , ¶ 4 (2001)
    (recognizing that an administrative judge has wide discretion to control the
    proceedings before him and dismissal without prejudice to refiling is a procedural
    option left to his sound discretion); see also Vaughn v. Department of the
    Treasury, 
    119 M.S.P.R. 605
    , ¶ 18 (2013) (stating that the Board will not infer
    bias based on an administrative judge’s case-related rulings).
    ¶23        The    appellant’s   other   allegations   of   administrative   judge   bias   or
    adjudicatory improprieties are similarly unsupported or otherwise unavailing. For
    example, she summarily asserts that the administrative judge “engaged in a
    conspiracy with [a]gency counsel to demean, belittle, intimidate, harass, and use
    [her] disabilities against her in their quest to discredit [her] at every turn.”
    PFR File, Tab 2 at 5. However, she has not directed us to anything in the record
    to support this contention. In another example, the appellant suggests that the
    administrative judge purposefully delayed issuance of the initial decision to a void
    having a particular Board Member render an opinion on her case before the
    expiration of his statutorily-limited term. PFR File, Tab 2 at 6-7. But in fact, the
    Board was without a quorum since January 2017, well before the end of the Board
    Member’s term, and it did not render opinions throughout the relevant period.
    The appropriate remedy for the administrative judge’s failure to recuse himself is
    remand and assignment to a different administrative judge for a new hearing.
    ¶24        For the Federal judiciary, a judge’s violation of 
    28 U.S.C. § 455
    (a) does not
    necessarily entitle a party to relief.   Liljeberg v. Health Services Acquisition
    Corporation, 
    486 U.S. 847
    , 862-64 (1988). The statute itself does not authorize a
    remedy. 
    Id. at 862
    . Instead, Federal courts have applied Federal Rule of Civil
    Procedure 60(b), which authorizes vacating a final judgment for “any [] reason
    11
    that justifies relief.” Fed. R. Civ. Pro. 60(b)(6); see Liljeberg, 
    486 U.S. at 863
    .
    However, such action “should only be applied in ‘extraordinary circumstances.’”
    Liljeberg, 
    486 U.S. at 864
     (internal citations omitted).
    ¶25         In determining whether a violation of 
    28 U.S.C. § 455
    (a) warrants vacating
    a final judgment pursuant to Rule 60(b)(6), the                 U.S. Supreme Court
    (Supreme Court) in Liljeberg identified three relevant factors: (1) “the risk of
    injustice to the parties in the particular case,” (2) “the risk that the denial of relief
    will produce injustice in other cases,” and (3) “the risk of undermining the
    public’s confidence in the judicial process.”       
    Id.
       We will consider the same
    factors here. See Sabio v. Department of Veterans Affairs, 
    124 M.S.P.R. 161
    ,
    ¶ 27 (2017) (recognizing that the Federal Rules of Civil Procedure are not
    controlling, but they may be used as a general guide in proceedings before the
    Board); Anderson v. Department of Transportation, 
    46 M.S.P.R. 341
    , 350 (1990)
    (finding the Supreme Court’s analysis of Rule 60(b) was analogous to the Board’s
    authority to reopen a case under 
    5 C.F.R. § 1201.117
    ), aff’d, 
    949 F.2d 404
    (Fed. Cir. 1991) (Table).
    ¶26         A review of the Court’s analysis in Liljeberg is instructive.          There, the
    judge had presided over a case while also serving on the Board of Trustees of
    Loyola University, which was actively negotiating a land deal with the petitioner,
    and Loyola’s success and benefit in those negotiations largely hinged on the
    petitioner’s success before the judge. Liljeberg, 
    486 U.S. at 850
    . The respondent
    learned of the judge’s membership on the Board of Trustees 10 months after the
    U.S. Court of Appeals for the Fifth Circuit (Fifth Circuit) affirmed the judge’s
    decision to find in favor of the petitioner. 
    Id.
     The respondent moved to vacate
    the judgment pursuant to Rule 60(b)(6). The judge denied the motion and the
    respondent appealed. 
    Id.
     After protracted litigation, the Fifth Circuit vacated the
    original judgment. 
    Id. at 851-52
    . In pertinent part, the court found that the judge
    should have immediately disqualified himself when he had actual knowledge of
    Loyola’s interest in the case; alternatively, it found that, absent actual knowledge,
    12
    “the appearance of partiality was convincingly established ,” and the appropriate
    remedy was to vacate the judgment. 
    Id.
     The Supreme Court affirmed the finding
    that an objective observer would have questioned the judge’s impartiality and the
    judge’s failure to recuse himself was a violation of 
    28 U.S.C. § 455
    (a).
    Id. at 861-62.   Then the Court evaluated the three factors discussed above to
    determine the proper remedy. Id. at 862-70.
    ¶27         For the first of the aforementioned factors, the risk of injustice to the parties
    in the case, the Court identified the following facts that might reasonably cause
    an objective observer to question the judge’s impartiality:               (1) it was
    “remarkable” that although the judge regularly attended Board of Trustees
    meetings, he “completely forgot” about Loyola’s interest in the land; (2) it was an
    “unfortunate coincidence” that he was absent from a particular Board of Trustees
    meeting during which the case before him was discussed; (3) it was both
    “remarkable” and “quite inexcusable” that he failed to recuse himself once he had
    actual knowledge of Loyola’s interest in the case; and (4) in denying the motion
    to vacate, the judge did not acknowledge either his knowledge about Loyola’s
    interest in the case or an awareness of a duty to recuse himself. Id. at 865-67.
    Ultimately, the Court concluded that there was “a greater risk of unfairness in
    upholding the judgment in favor of [the petitioner] than there [was] in allowing a
    new judge to take a fresh look at the issues.” Id. at 868.
    ¶28         For the second factor, the risk that denying relief would cause injustice in
    other cases, the Court found that providing relief may prevent injustices in future
    cases by encouraging judges to promptly recuse themselves when grounds for
    disqualification arise. Id. In a discussion that implicated the third factor, the risk
    of undermining public confidence in the judicial process, the Court found that the
    facts at hand created “precisely the kind of appearance of impropriety that
    § 455(a) was intended to prevent. The violation [was] neither insubstantial nor
    excusable.” Id. at 867. The Supreme Court therefore affirmed the decision to
    vacate the original judgment. Id. at 870.
    13
    ¶29         By contrast, our reviewing court found that a new trial was not required in
    CEATS Incorporated v. Continental Airlines Incorporated , 
    755 F.3d 1356
    (Fed. Cir. 2014). In that case, the court found that a mediator breached his duty
    to disclose an actual or potential conflict that could reasonably raise questions
    about his impartiality. 
    Id. at 1364
    . Nevertheless, because settlement negotiations
    before the mediator were unsuccessful, the CEATS matter was resolved by an
    impartial judge and jury, and there was no evidence that the mediator disclosed
    confidential information, the court found no meaningful risk of injustice under
    the first Liljeberg factor.      
    Id. at 1358, 1366
    .        Concerning the second
    Liljeberg factor, the court indicated that it did not want to encourage similar
    failures to disclose by other mediators, but the threat of injustice in other cases
    was insufficient to warrant “the extraordinary step of setting aside a jury verdict.”
    
    Id.
     Similarly, for the third Liljeberg factor, the court recognized that the failure
    to provide relief could undermine public confidence to a degree, but it was not
    enough to justify a new trial. 
    Id. at 1367
    .
    ¶30         Turning back to the facts before us, we find that vacating the initial
    decision and remanding the appeal for assignment to a different administrative
    judge and a new hearing is the most appropriate remedy. Concerning “the risk of
    injustice to the parties in the particular case,” we have already expressed reasons
    why the administrative judge’s impartiality reasonably might be questioned.
    Supra ¶¶ 17-19. Also significant to our analysis is the fact that the administrative
    judge’s initial decision relied in part on demeanor-based credibility findings in
    favor of the agency and against the appellant, which are virtually unreviewable on
    appeal to the Board.       ID at 39-40; see Haebe v. Department of Justice,
    
    288 F.3d 1288
    , 1299-01 (Fed. Cir. 2002) (the Board must defer to the credibility
    determinations of an administrative judge when they are based, explicitly or
    implicitly, upon the observation of the demeanor of witnesses testifying at a
    hearing because the administrative judge is in the best position to observe the
    demeanor of the witnesses and determine which witnesses were testifying
    14
    credibly); Thomas v. U.S. Postal Service, 
    116 M.S.P.R. 453
    , ¶ 5 (2011) (further
    discussing the deference afforded to demeanor-based credibility findings). Thus,
    the risk of injustice to the appellant appears quite high.      As for the risk of
    injustice to the agency, it is noteworthy that this appeal sought relief from a
    number of alleged personnel actions, but they did not include removal or any
    other action that could result in the lengthy and ongoing accrual of damages in
    the form of back pay during the delay associated with a remand. IAF, Tab 20
    at 9-10.   Thus, the risk of injustice to the agency appears to be limited.
    See Liljeberg, 
    486 U.S. at 868-69
     (finding that the first Liljeberg factor weighed
    in favor of a new trial because, among other things, no party showed that they had
    detrimentally relied on the original judgment).
    ¶31         Concerning “the risk that the denial of relief will produce injustice in other
    cases,” questions of conflicts and recusal come before the Board’s administrative
    judges on a regular basis.        Accordingly, we are hesitant to excuse the
    circumstances at hand, lest we give the impression that administrative judges
    need not take these questions seriously.           See Liljeberg, 486 U.S at 868
    (finding that enforcement of 
    28 U.S.C. § 455
     may encourage more disclosures
    and thoughtful recusal decisions in the future).
    ¶32         Finally, we find that “the risk of undermining the public’s confidence in the
    judicial process,” similarly weighs in favor of remand and assignment to a
    different administrative judge for a new hearing. The circumstances at hand do
    not give rise to a perception that the administrative judge had a significant
    financial or professional interest in a certain result, as was the case in Liljeberg.
    Nevertheless, the circumstances could still undermine confide nce in the Board if
    we were to excuse the administrative judge’s decision to preside over this appeal.
    The situation seems particularly fraught because the administrative judge
    provided minimal information about the nature of his ongoing personal
    relationship with the attorney who was the appellant’s coworker. See Liljeberg,
    
    486 U.S. at 864-65
     (acknowledging that “people who have not served on the
    15
    bench are often all too willing to indulge suspicions and doubts concerning the
    integrity of judges”).   We can imagine a scenario in which an administrative
    judge provided additional details about the nature of the relationship and his
    efforts to insulate himself from having any knowledge about the workplace
    environment that would limit any erosion of public confidence. Here, however,
    the record reads as if the administrative judge was coy about the nature of his
    relationship with the attorney and ignored agency evidence depicting, at best, an
    unpleasant professional association between the appellant and the attorney.
    ¶33        After weighing the relevant factors, we find that vacating the initial
    decision and remanding the appeal for assignment to a different administrative
    judge and a new hearing is appropriate.      While we have not found that the
    administrative judge exhibited actual bias against the appellant, he nonetheless
    should have granted the appellant’s request to recuse him under the circumstances
    presented in this case. The appropriate remedy in this matter is a new hearing
    before a different administrative judge whose impartiality cannot reasonably be
    questioned.
    16
    ORDER
    ¶34         For the reasons discussed above, we vacate the initial decision and remand
    this case to the regional office for assignment to a different administrative judge
    and further adjudication in accordance with this Opinion and Order.
    FOR THE BOARD:
    /s/
    Jennifer Everling
    Acting Clerk of the Board
    Washington, D.C.