Erik Slama v. Department of Health and Human Services ( 2022 )


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  •                            UNITED STATES OF AMERICA
    MERIT SYSTEMS PROTECTION BOARD
    ERIK SLAMA,                                     DOCKET NUMBERS
    Appellant,                  SF-531D-15-0266-I-4
    SF-0432-16-0496-I-1
    v.
    DEPARTMENT OF HEALTH AND
    HUMAN SERVICES,                               DATE: August 24, 2022
    Agency.
    THIS FINAL ORDER IS NONPRECEDENTIAL 1
    Terina M. Williams, Esquire, and Shaun Southworth, Esquire, Atlanta,
    Georgia, for the appellant.
    Melissa A. Manson, San Francisco, California, for the agency.
    BEFORE
    Cathy A. Harris, Vice Chairman
    Raymond A. Limon, Member
    Tristan L. Leavitt, Member
    FINAL ORDER
    ¶1         The appellant has filed separate petitions for review of the initial decisions,
    which sustained the denial of a within-grade increase (WIGI) and his chapter 43
    removal for unacceptable performance. Generally, we grant petitions such as this
    one only in the following circumstances: the initial decision contains erroneous
    1
    A nonprecedential order is one that the Board has determined does not add
    significantly to the body of MSPB case law. Parties may cite nonprecedential orders,
    but such orders have no precedential value; the Board and administrative judges are not
    required to follow or distinguish them in any future decisions. In contrast, a
    precedential decision issued as an Opinion and Order has been identified by the Board
    as significantly contributing to the Board’s case law. See 
    5 C.F.R. § 1201.117
    (c).
    2
    findings of material fact; the initial decision is based on an erroneous
    interpretation of statute or regulation or the erroneous application of the law to
    the facts of the case; the administrative judge’s rulings during either the course of
    the appeal or the initial decision were not consistent with required procedures or
    involved an abuse of discretion, and the resulting error affected the outcome of
    the case; or new and material evidence or legal argument is available that, despite
    the petitioner’s due diligence, was not available when the record closed. Title 5
    of the Code of Federal Regulations, section 1201.115 (
    5 C.F.R. § 1201.115
    ).
    After fully considering the filings in these appeals, we JOIN them under 
    5 C.F.R. § 1201.36
    (b) because doing so will expedite processing without adversely
    affecting the interests of the parties. 2     We find that the petitioner has not
    established any basis under section 1201.115 for granting the petitions for review.
    Therefore, we DENY the petitions for review. Except as expressly MODIFIED to
    recognize and apply the decision in Santos v. National Aeronautics & Space
    Administration, 
    990 F.3d 1355
     (Fed. Cir. 2021), to the agency’s charge of
    unacceptable performance and, as it concerns the appellant’s whistleblower
    reprisal affirmative defense, find that the appellant engaged in protected activity
    when he filed an Office of Special Counsel (OSC) disclosure complaint and as to
    the analysis of the factors set forth in Carr v. Social Security Administration,
    
    185 F.3d 1318
    , 1323 (Fed. Cir. 1999), we AFFIRM the initial decisions, which
    are now the Board’s final decision. 
    5 C.F.R. § 1201.113
    (b).
    BACKGROUND
    ¶2         The appellant was employed by the agency’s Food and Drug Administration
    in the Import Operations Branch of its Los Angeles District Office (LADO).
    Slama v. Department of Health & Human Services, MSPB Docket No. SF-531D-
    2
    We find joinder appropriate here because many of the relevant facts are the same for
    both appeals and the appellant is making some of the same arguments in his petitions
    for review.
    3
    15-0266-I-1, Initial Appeal File (0266 IAF), Tab 6 at 104; Slama v. Department
    of Health & Human Services, MSPB Docket No. SF-531D-15-0266-I-4, Appeal
    File (0266 I-4 AF), Tab 19, Nov. 30, 2016 Hearing Compact Disc (HCD1),
    Track 4 at 3:32-3:52, 8:07-8:52 (testimony of the appellant’s supervisor). 3        In
    May 2010, the Director of the LADO Import Operations Branch promoted the
    appellant to the Supervisory Consumer Safety Officer (SCSO) position, becoming
    his immediate supervisor in that role. 0266 IAF, Tab 6 at 104; HCD1, Track 4
    at 10:32-11:30 (testimony of the appellant’s supervisor). As SCSO, the appellant
    was responsible for supervising Consumer Safety Officers charged with
    inspecting and investigating regulated commodities and their manufacturers.
    0266 I-4 AF, Tab 12 at 201-04. SCSOs are required to act as a resource for their
    team members on technical matters, and to “plan[ ], assign[ ], review[ ], and
    evaluat[e] the work and performance of those employees.” 
    Id. at 203
    . They also
    are expected to act as liaisons with outside entities such as state and local health
    officials and other Federal agencies. 
    Id. at 201, 204-05
    .
    ¶3         On June 29, 2011, an agency Quality System Manager emailed an inquiry to
    the appellant indicating that she had received an anonymous complaint that some
    employees on a different SCSO’s team were improperly reporting the amount of
    time it took to complete specific tasks. Slama v. Department of Health & Human
    Services, MSPB Docket No. SF-531D-15-0266-I-2, Appeal File (0266 I-2 AF),
    Tab 10 at 152; 0266 I-4 AF, Tab 20, Dec. 1, 2016 Hearing Compact Disc
    (HCD2), Track 3 at 18:20-19:20 (testimony of the appellant). She also stated that
    the SCSO for the team in question had acknowledged that the time was reported
    incorrectly.   0266 I-2 AF, Tab 10 at 152.       On June 30, 2011, the appellant
    responded via email to the Quality System Manager that he “consider[ed] these
    complaints to have merit and be of a high severity.” 
    Id. at 151
    . He copied his
    supervisor on this response. 
    Id.
    3
    The appellant’s WIGI appeal was dismissed without prejudice and refiled three times,
    resulting in the four docket numbers associated with the appeal.
    4
    ¶4        In mid-2012, the Deputy Director of the Import Operations Branch asked
    the appellant what he thought of a photodocumentation system (PDS) then being
    used by the branch. 4 HCD2, Track 3 at 28:05-28:46 (testimony of the appellant).
    The appellant responded that he believed PDS was not an “added benefit” because
    “it was not doing optical recognition and it was not even connected to [the
    agency’s] software – it was not online at all.” 
    Id.
     Thus, the appellant believed it
    was not an improvement over the hand-held cameras that already had been issued
    to employees. 
    Id.
    ¶5        In February 2013, the appellant’s supervisor gave the appellant a summary
    rating of 3 out of a possible 5, or “achieved expected results,” for the
    2012 performance year. 5 0266 I-4 AF, Tab 10 at 24, 33. In February 2014, the
    appellant’s supervisor gave the appellant a summary rating of 1, or “achieved
    unsatisfactory results,” for the 2013 performance year as a result of rating the
    appellant’s performance at a level 1 on four critical elements: communication,
    administrative requirements, technical competency, and employment management
    culture/leadership. 0266 IAF, Tab 6 at 65-78. Under the agency’s Performance
    Management Appraisal Plan, a rating of 1 on any critical element results in a
    summary rating of 1. Slama v. Department of Health & Human Services, MSPB
    Docket No. SF-0432-16-0496-I-1, Initial Appeal File (0496 IAF), Tab 11
    at 48-49.
    ¶6        In May 2014, the appellant had completed the waiting period for his next
    WIGI. 0266 IAF, Tab 6 at 24, 61. His supervisor postponed making a decision
    regarding whether to grant the WIGI at that time. 
    Id.
     In September 2014, he
    4
    Except during the Director of the Import Operations Branch’s absences, the Deputy
    Director did not supervise the appellant. HCD1, Track 8 at 3:40-4:16 (testimony of the
    Deputy Director). The appellant’s supervisor during all relevant periods remained the
    Director of the Import Operations Branch.
    5
    The agency’s performance year is the same as a calendar year. Slama v. Department
    of Health & Human Services, MSPB Docket No. SF-0432-16-0496-I-1, Initial Appeal
    File, Tab 11 at 48.
    5
    decided to deny the WIGI based on his determination that the appellant was not
    performing at an acceptable level of competence (ALOC).         
    Id. at 24-32
    .   The
    appellant requested reconsideration from his second-level supervisor, the Acting
    District Director of LADO, and provided a detailed response to his supervisor’s
    assessment of his performance. 
    Id. at 15-22
    . He also alleged that he received the
    low score and was subjected to a hostile work environment in reprisal for his
    June 30, 2011 email response to the Quality System Manager. 
    Id. at 22
    . The
    Acting District Director denied the appellant’s reconsideration request , and the
    agency withheld his WIGI. 
    Id. at 12-13
    .
    ¶7         In February 2015, the appellant’s supervisor again gave the appellant a
    summary rating of 1 for the 2014 performance year. 0266 I-4 AF, Tab 16 at 4.
    This summary rating resulted from the appellant receiving a level 1 on the same
    four critical elements at issue in his rating for the 2013 performance year. 
    Id. at 4-22
    . A month later, the appellant’s supervisor issued the appellant a 90-day
    Performance Improvement Plan (PIP).         0496 IAF, Tab 6 at 93, 128-48.       In
    March 2015, the appellant filed an equal employment opportunity (EEO)
    complaint disagreeing with his WIGI denial, 2014 performance year rating, and
    placement on a PIP. 0266 I-4 AF, Tab 12 at 160-66; 0496 IAF, Tab 21 at 19 n.9,
    Tab 22 at 21.
    ¶8         In April 2015, the appellant filed two complaints with the Disclosure Unit
    of OSC. 0496 IAF, Tab 14 at 207-32. He again raised his concerns about PDS,
    asserting that employees were being required by his supervisor, who purchased
    PDS on behalf of the agency, to use both traditional cameras and PDS at the same
    time and that the cost of PDS “well exceeds $10,000 of wasted money.”           
    Id. at 212
    . He also indicated that in December 2011, his supervisor had installed a
    voice over internet protocol system in the office’s space in San Pedro, California,
    just prior to relocating to Long Beach, California. 
    Id. at 227-29
    . He asserted that
    the installation just prior to an office move wasted “hundreds of thousands of
    dollars.” 
    Id. at 227
    .
    6
    ¶9         In August 2015, the appellant’s supervisor notified the appellant that he had
    failed the PIP. 0496 IAF, Tab 6 at 114-15. Three months later, the appellant’s
    supervisor proposed the appellant’s removal for unacceptable performance. 
    Id. at 93-111
    . The appellant responded to the Acting District Director, who issued a
    decision removing the appellant effective April 23, 2016. 
    Id. at 12-90
    .
    ¶10        The appellant filed separate appeals of his WIGI denial and removal .
    0266 IAF, Tab 1; 0496 IAF, Tab 1.       The administrative judge held a single
    hearing for both appeals. 0266 I-4 AF, Tab 15 at 2. She then issued two separate
    initial decisions sustaining both agency actions.   0266 I-4 AF, Tab 23, Initial
    Decision (0266 ID); 0496 IAF, Tab 25, Initial Decision (0496 ID).
    ¶11        The administrative judge found that the agency’s performance plan was
    approved by the Office of Personnel Management (OPM) and that the appellant’s
    performance standards were both valid and communicated to him.            0266 ID
    at 5-7; 0496 ID at 7-8; 0266 IAF, Tab 6 at 33-41, 44-45, 79. As to the agency’s
    denial of the appellant’s WIGI, she concluded that the agency established by
    substantial evidence that he failed to perform at an acceptable level on three of
    his critical elements, i.e., communication, administrative requirements, and
    technical competency.    0266 ID at 7-27.    As to the appellant’s removal, she
    concluded that the agency warned him that his performance was not acceptable
    and gave him a reasonable opportunity to improve, and his performance remained
    unacceptable on the same three critical elements. 0496 ID at 8-29. As to both
    appeals, she denied the appellant’s affirmative defenses of race and sex
    discrimination, reprisal for filing an EEO complaint, and reprisal for making
    protected disclosures and engaging in protected activity.      0266 ID at 27-37;
    0496 ID at 29-48. Thus, the administrative judge upheld both the WIGI denial
    and removal. 0266 ID at 37; 0496 ID at 49.
    ¶12        The appellant has filed petitions for review of the initial decision s.
    Slama v. Department of Health & Human Services, MSPB Docket No. SF-531D-
    15-0266-I-4, Petition for Review File (0266 PFR File), Tab 1; Slama v.
    7
    Department of Health & Human Services, MSPB Docket No. SF-0432-16-0496-
    I-1, Petition for Review File (0496 PFR File), Tab 1. As to his WIGI appeal, he
    disagrees with the administrative judge’s finding that the agency established by
    substantial evidence that his performance was less than acceptable. 0266 PFR
    File, Tab 1 at 16-22.   As to his removal appeal, he argues that his standards
    were not valid and disagrees with the finding that his performance remained
    unacceptable in three critical elements during the PIP period.       0496 PFR File,
    Tab 1 at 11-13, 18-19. In both appeals, he argues that the administrative judge
    erred in finding that he failed to establish his affirmative defenses.    0266 PFR
    File, Tab 1 at 22-25; 0496 PFR File, Tab 1 at 22-28. He also disputes many of
    the administrative judge’s factual findings, including those based on her
    credibility determinations. 0266 PFR File, Tab 1 at 11-22; 0496 PFR File, Tab 1
    at 13-17, 15-18, 25-26.     The agency has filed responses to the appellant’s
    petitions for review. 6 0266 PFR File, Tab 7; 0496 PFR File, Tab 7.
    DISCUSSION OF ARGUMENTS ON REVIEW
    The administrative judge properly found that the agency met its substantial
    evidence burden as to the appellant’s WIGI denial.
    ¶13        A permanent General Schedule employee such as the appellant generally is
    entitled to receive a WIGI in the rate of basic pay if he is performing at an ALOC
    at the end of the statutory waiting period. 
    5 U.S.C. § 5335
    (a); see Oulianova v.
    Pension Benefit Guaranty Corporation, 
    120 M.S.P.R. 22
    , ¶ 6 (2013) (explaining
    the requirements for a WIGI in greater detail); 0266 IAF, Tab 6 at 80.            An
    employee is performing at an ALOC if he received a rating of level 3, or “‘[f]ully
    successful’ or equivalent,” on his most recent rating of record.            
    5 C.F.R. § 531.404
    (a). In the case of the agency’s rating system, a level 3 rating means
    6
    Neither party disputes the administrative judge’s finding that the agency failed to
    prove that the appellant’s performance was unacceptable on the critical element of
    employee management culture/leadership. 0266 ID at 25-26; 0496 ID at 27-29. We
    discern no reason to disturb that finding.
    8
    “achieved expected results.” 0496 IAF, Tab 11 at 42. Therefore, the agency must
    prove by substantial evidence that the appellant’s performance warranted a rating
    of less than “achieved expected results.”      Afifi v. Department of the Interior,
    
    33 M.S.P.R. 282
    , 284-85 (1987); 
    5 C.F.R. § 1201.56
    (b)(1)(i). The administrative
    judge extensively analyzed the agency’s evidence and concluded that the agency
    established by substantial evidence that the appellant’s performance was below
    “achieved expected results” in the critical elements of             communication,
    administrative requirements, and technical competency.            0266 ID at 7-27.
    We agree.
    ¶14         As to the critical element of communication, the administrative judge found
    that the appellant’s supervisor was less than credible when he asserted that the
    appellant was unresponsive to emails. 0266 ID at 17-18. She found it likely that
    the supervisor conflated unresponsiveness with the appellant’s untimeliness in
    responding. 0266 ID at 18. Nonetheless, she found that the agency demonstrated
    that the appellant’s performance did not achieve expected results on this critical
    element. 0266 ID at 21. For example, she found that, as alleged by the agency,
    the appellant was slow in responding to emails; frequently failed to identify an
    individual to back him up during his absences, or identified an individual who
    was not available; and was ineffective in his communications with his peers,
    subordinates, and others.     0266 ID at 18-21.     The appellant argues that the
    administrative judge failed to support her finding that he “often did not” respond
    to emails “almost immediately” as his supervisor expected.        0266 ID at 18-19;
    0266 PFR File, Tab 1 at 19. He also asserts that he was unaware of this “very
    vague and subjective” standard. 0266 PFR File, Tab 1 at 19.
    ¶15         The appellant’s 2013 performance standards described the requirements of
    the communication critical element, including that “[g]uidance is issued in a
    timely manner, as determined by the supervisor” and that “[a]d vice is . . . timely.”
    0266 IAF, Tab 6 at 68. The appellant received these standards in February 2013.
    
    Id. at 65
    . As noted by the administrative judge, the appellant did not respond to a
    9
    number of emails during the 2013 rating year in a prompt manner. For example,
    it took him 6 calendar days to draft an email for his supervisor as directed,
    requesting that a package be examined at the vendor’s address to expedite
    shipping. 0266 I-4 AF, Tab 11 at 5-7. In another example, the appellant did not
    provide a report that his supervisor requested “by [close of business] Today,”
    providing it instead at 9:29 p.m. that day. 0266 I-4 AF, Tab 10 at 210. We agree
    with the administrative judge that the appellant’s failure to promptly respond to
    emails in these instances did not meet the expectation of timely communications.
    We also find that the appellant’s supervisor reasonably expected the appellant to
    understand the urgency of a response based on the context of the messages.
    ¶16         The appellant also seeks to excuse his failure to “timely and appropriately”
    communicate a backup during his absences.            0266 PFR File, Tab 1 at 20.       He
    explains, “It is not always possible to know when you are going to be out sick and
    out for the day in advance.” 
    Id.
     However, the appellant does not provide any
    specific examples of when he was unexpectedly ill or his illness made it
    impossible for him to designate someone who was available. 
    Id.
     Therefore, we
    decline to disturb the administrative judge’s finding that the appellant failed to
    appropriately designate his backups. 7         Weaver v. Department of the Navy,
    
    2 M.S.P.R. 129
    , 133 (1980) (explaining that before the Board will undertake a
    complete review of the record, the petitioning party must explain why the
    challenged factual determination is incorrect and identify the specific evidence in
    the record which demonstrates the error), review denied per curiam, 
    669 F.2d 613
    (9th Cir. 1982).
    ¶17         As to the critical element of administrative requirements, the administrative
    judge found, for example, that the appellant failed to submit his employees for
    awards or recognition as expected. 0266 ID at 12-13. In reaching this finding,
    7
    To the extent that the appellant similarly makes this claim in his petition for review of
    the initial decision sustaining his removal, we are similarly unpersuaded. 0496 PFR
    File, Tab 1 at 21.
    10
    she observed that the appellant provided examples of his good performance on
    this element, but only provided documentary support for four of them. 0266 ID
    at 12 n.7.     The appellant asserts that the administrative judge failed to
    acknowledge his testimony on these examples of his good performance.
    0266 PFR File, Tab 1 at 17. However, we decline to find that the administrative
    judge’s omitting the appellant’s testimony from her discussion of this particular
    finding means that she did not consider it.    Id.; see Mithen v. Department of
    Veterans Affairs, 
    122 M.S.P.R. 489
    , ¶ 14 (2015) (observing that an administrative
    judge’s failure to mention all of the evidence of record does not mean that she
    did not consider it in reaching her decision), aff’d per curiam, 
    652 F. App’x 971
    (Fed. Cir. 2016). Although not specifically mentioned in reference to this factual
    finding, the administrative judge cited the appellant’s testimony throughout the
    initial decision.
    ¶18         As to the technical competency critical element, the appellant claims that
    the administrative judge failed to cite evidence in support of her conclusion that
    he did not complete work within agreed-upon deadlines, quickly resolve
    problems, and effectively manage with little supervision . 0266 PFR File, Tab 1
    at 21-22; 0266 ID at 24-25. He also argues that the administrative judge failed to
    account for resource strain.   0266 PFR File, Tab 1 at 22.    We disagree.    The
    administrative judge’s analysis reflects that she considered both testimonial and
    documentary evidence concerning backlogs on the appellant’s team in finding
    that the agency established by substantial evidence that the appellant’s
    performance on this element was not at an ALOC. 0266 ID at 21-25. In doing
    so, she considered but ultimately discounted the appellant’s claim that he
    could not meet timeliness requirements due to a staffing shortage.        0266 ID
    at 20, 24.
    ¶19         Thus, we agree with the administrative judge and find that the agency met
    its burden to demonstrate by substantial evidence that the appellant’s performance
    11
    was not at an ALOC. Accordingly, we do not disturb her finding that the agency
    met its burden of proof regarding the WIGI denial.
    The administrative judge properly sustained the charge of unacceptable
    performance in connection with the appellant’s removal.
    ¶20         To defend an action under chapter 43, the agency must prove by substantial
    evidence that:    (1) OPM approved its performance appraisal system and any
    significant changes thereto; (2) the agency communicated to the appellant the
    performance standards and critical elements of his position; (3) the appellant’s
    performance standards are valid under 
    5 U.S.C. § 4302
    (c)(1); (4) the appellant’s
    performance during the appraisal period was unacceptable in one or more critical
    elements; (5) the agency warned the appellant of the inadequacies in his
    performance during the appraisal period and gave h im an adequate opportunity to
    demonstrate acceptable performance; and (6) after an adequate improvement
    period, the appellant’s performance remained unacceptable in at least on e critical
    element. 8   Lee v. Department of Veterans Affairs, 
    2022 MSPB 11
    , ¶ 15.              The
    administrative judge concluded that the agency proved each of these requirements
    by substantial evidence. 0496 ID at 7-8, 14-15, 23, 25, 27. Of these findings, the
    appellant disputes that his standards were valid. 9 0496 PFR File, Tab 1 at 11-13,
    8
    At the time the initial decision was issued, there was a line of Board cases holding
    that, in a chapter 43 removal action, an agency is not required to prove that an
    appellant’s performance prior to the PIP was unacceptable.             E.g., Thompson v.
    Department of the Navy, 
    89 M.S.P.R. 188
    , ¶ 19 (2001). During the pendency of the
    petition for review, the U.S. Court of Appeals for the Federal Circuit overruled that line
    of cases, holding that, to support a chapter 43 adverse action, an agency is required to
    justify its imposition of the PIP by proving by substantial evidence that the appellant’s
    pre-PIP performance was unacceptable. Santos, 990 F.3d at 1360-61, 1363 (Fed. Cir.
    2021). Notwithstanding that line of Board case law, the administrative judge in this
    appeal did, in fact, adjudicate the issue of the appellant’s pre-PIP performance.
    0496 ID at 14-15. We find that the record is adequately developed on the issue and that
    the parties had a full and fair opportunity to address it.
    9
    The appellant frames some of his challenges to the standards as a denial of a
    reasonable opportunity to improve. 0496 PFR File, Tab 1 at 11. However, he does not
    allege that the 90-day PIP period was too short or that the agency failed to provide any
    of the assistance promised in the PIP. Id. Thus, we have interpreted his arguments as
    12
    18-19, 21-22. He also contests some of the administrative judge’s findings that
    his performance remained unacceptable.            Id. at 18-22.   The appellant further
    argues that he never should have been placed on a PIP because his performance
    was “fully successful.” 10 Id. at 17-18.
    The administrative judge properly concluded that the agen cy’s performance
    standards were valid.
    ¶21           Performance standards must, “to the maximum extent feasible, permit the
    accurate evaluation of job performance on the basis of objective criteria . . .
    related to the job in question.”         
    5 U.S.C. § 4302
    (c)(1); Lee v. Environmental
    Protection Agency, 
    115 M.S.P.R. 533
    , ¶ 29 (2010).                   Standards must be
    reasonable, realistic, and attainable and clearly stated in writing.                Lee,
    
    115 M.S.P.R. 533
    , ¶ 29.         Provided those requirements are met, however, the
    Board will defer to managerial discretion in determining what agency employees
    must do to perform acceptably in their positions. 
    Id.
    ¶22           As the administrative judge observed, the agency communicated the
    appellant’s performance standards to him in writing, including the critical
    elements of his position. 0496 IAF, Tab 18; 0496 ID at 7-8. Further, the PIP,
    which was also in writing, identified the specific tasks that he needed to complete
    on the identified critical elements to improve his performance to a level 2, or
    “partially achieved expected results.” 0496 IAF, Tab 6 at 128-48; see Towne v.
    Department of the Air Force, 
    120 M.S.P.R. 239
    , ¶ 23 (2013) (recognizing that an
    challenging the validity of the standards. In any event, the administrative judge found
    that the 90-day PIP was sufficient to provide the appellant with a reasonable
    opportunity to demonstrate acceptable performance. 0496 ID at 12-13. We discern no
    basis to disturb this finding. See Towne v. Department of the Air Force, 
    120 M.S.P.R. 239
    , ¶¶ 10-12 (2013) (finding that a 7-week period was adequate to enable a secretarial
    employee to demonstrate acceptable performance); Lee v. Environmental Protection
    Agency, 
    115 M.S.P.R. 533
    , ¶ 33 (2010) (observing that a 30-day PIP can satisfy an
    agency’s obligation to provide an employee with a reasonable oppo rtunity to
    demonstrate acceptable performance).
    10
    We decline to disturb the remaining findings that are uncontested on review.
    13
    agency may cure any vagueness in its standards through written or oral
    communications, including the PIP); Diprizio v. Department of Transportation,
    
    88 M.S.P.R. 73
    , ¶ 10 (2001) (recognizing that the degree of objectivity and
    specificity required in performance standards depends on the job involved and
    that an employee with greater discretion and indep endence may have less
    objective standards).
    ¶23         On review, the appellant alleges that his supervisor “expected [him] to
    complete all of the tasks in the PIP to almost 100% satisfaction.” 04 96 PFR File,
    Tab 1 at 12-13; 0496 IAF, Tab 22 at 13. Even if the appellant’s assertions were
    true, the U.S. Court of Appeals for the Federal Circuit has found that “absolute
    performance     standards”    are not   prohibited   by   
    5 U.S.C. § 4302
    (c)(1).
    Guillebeau v. Department of the Navy, 
    362 F.3d 1329
    , 1336-37 (Fed. Cir. 2004).
    However, this assertion is belied by the PIP itself, which allowed for a certain
    number of variances. For example, under the communications critical element,
    the PIP required the appellant to communicate goals and guidance to his
    subordinates.   0496 IAF, Tab 6 at 138.       Yet, the PIP permitted up to two
    substantiated complaints from subordinates attributable to the appellant’s failure
    to disseminate or share information with them. 
    Id.
     As another example, under
    the administrative requirements critical element, the PIP provided that the
    appellant was required to submit to his supervisor draft agenda items for staff
    meetings at least 24 hours in advance. Id. at 132. However, it also permitted two
    instances of failure to meet this deadline. Id.
    ¶24         The appellant argues that there was not enough time to complete the PIP
    requirements in addition to his regular duties. 0496 PFR File, Tab 1 at 11-12.
    The administrative judge considered this argument below, but rejected it.
    0496 ID at 9-10.   She found that the PIP contained specific tasks designed to
    assist the appellant to meet his standards, not additional duties. Id. The appellant
    does not point to evidence in the record to support his claim that during the PIP
    “half his time was eaten by training and meetings.” 0496 PFR File, Tab 1 at 11;
    14
    see Weaver, 2 M.S.P.R. at 133. Accordingly, we agree with the administrative
    judge that the performance standards were valid. 0496 ID at 7-8.
    The appellant’s performance leading up to the PIP was unacceptable.
    ¶25         The administrative judge found that the agency demonstrated by substantial
    evidence that, before being placed on the PIP, the appellant’s performance in the
    critical elements of administrative requirements, communication, and technical
    competence was unacceptable. 0496 ID at 14. The administrative judge based
    her finding largely on the same facts and analysis under which she had affirmed
    the agency’s ALOC determination in connection with the WIGI denial. Id. She
    further found substantial evidence that the appellant did not improve his
    performance to an acceptable level between the August 2014 WIGI denial and the
    March 2015 PIP. 0496 ID at 14-15.
    ¶26         On petition for review, the appellant argues, with reference to his petition
    for review in the WIGI appeal, that the agency failed to show by substantial
    evidence that his performance prior to the PIP was unacceptable. 0496 PFR File,
    Tab 1 at 17-18. We have already addressed those arguments above in the context
    of the WIGI denial and found them unpersuasive. Supra, ¶¶ 13-18. For the same
    reasons, we also find them unpersuasive in the context of the chapter 43 removal
    action. For the reasons explained in the initial decision in the chapter 43 appeal
    and in the administrative judge’s extensive analysis of the relevant facts in her
    initial decision on the WIGI denial, we agree that the agency has proven by
    substantial evidence that, prior to the PIP, the appellant’s performance was
    unacceptable   in   the   critical   elements   of   administrative   requirements,
    communication, and technical competence. 0226 ID at 8-27; 0496 ID at 14-15.
    The appellant’s performance remained unacceptable in one or more of his
    critical elements.
    ¶27         As indicated above, the administrative judge found that the appellant’s
    performance remained unacceptable in three critical elements. 0496 ID at 23, 25,
    27.   The appellant contests some of these findings.        0496 PFR File, Tab 1
    15
    at 18-22. However, he leaves many others uncontested. Id. at 19. Below, we
    address only those findings the appellant has not contested on review, as these
    deficiencies sufficiently establish that the appellant’s performance was below a
    level 2, or partially achieved expected results.
    ¶28         The critical element of communication essentially required timely, clear,
    and documented communications. 0496 IAF, Tab 6 at 134. As to this critical
    element, the appellant does not dispute that he did not ensure that his backups
    were available and aware of their backup assignments.            0026 ID at 23-25;
    0496 IAF, Tab 6 at 102, 137; 0266 I-4 AF, Tab 8 at 101, 123, 151-52; 0496 PFR
    File, Tab 1 at 21. He also does not dispute that he did not submit draft emails for
    external audiences to his supervisor for advance review as mandated by the PIP.
    0496 ID at 25; 0496 IAF, Tab 6 at 102, 137; 0496 PFR File, Tab 1 at 21. The
    purpose of this requirement was to improve the appellant’s communications with
    these audiences. 0496 IAF, Tab 6 at 137.
    ¶29         The administrative requirements critical element related to the appellant’s
    supervisory duties, reflecting his responsibility to, for example, assign work to
    his team, develop      his team members        professionally,   and reward   their
    performance.    Id. at 130.   As to this critical element, the appellant does not
    dispute that he only made one employee award submission, and not two as the
    PIP required.   0496 ID at 21; 0496 IAF, Tab 6 at 96, 133.        He also does not
    dispute that he did not submit notes of one-on-one meetings he held with his
    subordinates or submit individual development plans for them as set forth in the
    PIP. 0496 ID at 20; 0496 IAF, Tab 6 at 96, 133.
    ¶30         Finally, the technical competency critical element required that the
    appellant understand and ensure compliance with applicable rules and regulations
    and oversee the timeliness of the work produced by his team. 0496 IAF, Tab 6
    at 138. The PIP explained that the appellant had failed to monitor his team’s
    workload, which had resulted in a backlog. Id. at 138-39. Further, according to
    the PIP, the appellant had failed to conduct audits of his subordinates’ work. Id.
    16
    at 139.   The appellant does not dispute that he failed to conduct audits of his
    subordinates’ work or track their workload as required by the PIP. Id. at 103-04,
    138-41; 0496 ID at 27.
    ¶31         Even putting aside the deficiencies that the appellant continues to dispute
    on review, we find that the undisputed deficiencies listed above are sufficient to
    support the administrative judge’s finding that the appellant failed on all three
    critical elements at issue.    0496 PFR File, Tab 1 at 18-22; 0496 ID at 14-27.
    When, as here, an appellant’s performance is unacceptable on at least one, but not
    all, components of a critical element, the agency must show substantial evidence
    that the appellant’s performance warranted an unacceptable rating on the element
    as a whole. Lee, 
    115 M.S.P.R. 533
    , ¶ 36. Such evidence may include that the
    appellant knew or should have known the significance of the components at issue
    and evidence showing the importance of the components to the duties and
    responsibilities entailed with the critical element. 
    Id.
     As detailed above, we find
    that the appellant was aware that his failures were central to the critical elements
    at issue, and thus the agency met this burden.        Accordingly, we affirm the
    administrative judge’s finding that the agency established by substanti al evidence
    that the appellant’s performance remained unacceptable on at least one of his
    critical elements.
    The administrative judge properly found the appellant failed to prove his
    affirmative defenses of race and sex discrimination and retaliation for
    EEO activity.
    ¶32         The appellant alleged that the agency denied him a WIGI and removed him
    because he is a white male. 0266 I-4 AF, Tab 15 at 3-4; 0266 ID at 28; 0496 ID
    at 30. He further alleged that his removal was in retaliation for his March 2015
    EEO complaint. 0266 I-4 AF, Tab 15 at 4. The administrative judge found that
    the appellant did not prove his discrimination or retaliation claims.      0266 ID
    at 31; 0496 ID at 34, 37-38.
    17
    ¶33        To establish such a claim of title VII discrimination or retaliation, an
    appellant must prove that a prohibited consideration was a motivating factor in
    the contested personnel action, even if it was not the only reason. See Savage v.
    Department of the Army, 
    122 M.S.P.R. 612
    , ¶ 41 (2015). In determining whether
    an appellant has met his burden, the Board will consider as a whole all of the
    evidence relevant to an improper motive.     Gardner v. Department of Veterans
    Affairs, 
    123 M.S.P.R. 647
    , ¶¶ 28-31 (2016). The administrative judge considered
    the evidence below, including the appellant’s evidence that his supervisor was
    harsh to him and rated another white male below what that employee expected.
    0266 ID at 28-31; 0496 ID at 30-38. However, she concluded that both men and
    women, and white and nonwhite employees, found the appellant’s supervisor
    harsh and were disappointed by his ratings. 0266 ID at 30; 0496 ID at 33-34.
    ¶34        As to the appellant’s EEO reprisal claim, the administrative judge observed
    that the appellant’s supervisor and the Acting District Director had denied the
    appellant a WIGI and rated him as achieving unsatisfactory results, and the
    appellant’s supervisor had issued the PIP before they learned of the appellant’s
    EEO complaint.     0496 ID at 35; 0266 IAF, Tab 6 at 11-13, 24-32, 65; 0266
    I-4 AF, Tab 16 at 4; 0496 IAF, Tab 6 at 128. Thus, the agency, without knowing
    of his EEO complaint, viewed the appellant as having failed in his performance
    expectations. 0496 ID at 37-38. In light of her determination that the appellant’s
    performance continued to be unacceptable, the administrative judge was not
    persuaded that the appellant’s EEO activity was a motivating factor in his
    removal. 
    Id.
    ¶35        The appellant’s arguments on review do not suggest that the administrative
    judge erred in weighing the evidence. 0266 PFR File, Tab 1 at 22-24; 0496 PFR
    File, Tab 1 at 22-26. Merely rearguing factual issues raised and properly resolved
    by the administrative judge below does not establish a basis for review.
    Broughton v. Department of Health & Human Services, 
    33 M.S.P.R. 357
    , 359
    (1987); see Crosby v. U.S. Postal Service, 
    74 M.S.P.R. 98
    , 105-06 (1997) (finding
    18
    no reason to disturb the administrative judge’s findings when she considered the
    evidence as a whole, drew appropriate inferences, and made reasoned conclusions
    on issues of credibility).     Although he reiterates his evidence on review, the
    appellant does not provide any basis to revisit the administrative judge’ s
    well-reasoned findings.      0266 PFR File, Tab 1 at 22-23; 0496 PFR File, Tab 1
    at 23-25.   Accordingly, we affirm the administrative judge’s finding that the
    appellant did not prove his discrimination and EEO reprisal claims. 11
    The administrative judge properly found that the appellant failed to prove his
    affirmative defense of retaliation for protected disclosures and activity.
    ¶36         In adverse action appeals such as these, an appellant’s claim of reprisal for
    making a protected disclosure under 
    5 U.S.C. § 2302
    (b)(8), or engaging in
    protected activity under 
    5 U.S.C. § 2302
    (b)(9)(A)(i), (B), (C), or (D), is analyzed
    under the burden-shifting scheme set forth in 
    5 U.S.C. § 1221
    (e).                Alarid v.
    Department of the Army, 
    122 M.S.P.R. 600
    , ¶ 12 (2015). The appellant must first
    prove that his disclosure or activity was protected under sections 2302(b)(8) or
    (b)(9)(A)(i), (B), (C), or (D). Alarid, 
    122 M.S.P.R. 600
    , ¶¶ 12-13. He must next
    prove that his protected disclosure or activity was a contributing factor in the
    challenged personnel action. 
    Id.
     If the appellant makes both of these showings
    by preponderant evidence, the burden of persuasion shifts to the agency to prove
    by clear and convincing evidence that it would have taken the same action in the
    absence of the appellant’s disclosure or activity. 
    Id., ¶ 14
    .
    11
    Because we affirm the administrative judge’s finding that the appellant failed to meet
    his initial burden to prove that race, sex, or retaliation for EEO activity were motivating
    factors in the agency’s actions, we need not resolve the issue of whether the appellant
    or the agency has the burden to prove that discrimination and/or retaliation was a “but
    for” cause of the agency’s decisions. See Babb v. Wilkie, 
    589 U.S. ____
    , 
    140 S. Ct. 1168
    , 1173-74, 1176-78 (2020) (holding that, in claims of discrimination in Federal
    employment arising under the Age Discrimination in Employment Act, an employer
    engages in illegal discrimination “if age discrimination plays any part in the way a
    decision is made,” but that an employee must prove the discrimination was a but-for
    cause of the agency’s action to obtain full relief).
    19
    The appellant made           a    protected    disclosure     and    engaged     in
    protected activity.
    ¶37         The appellant alleged that he made the following disclosures and
    participated in the following activities: (1) his June 30, 2011 email response to
    the Quality System Manager regarding an anonymous complaint of employees
    misreporting time spent on tasks; (2) his mid-2012 disclosure to the Deputy
    Director that PDS was not functioning properly; and (3) his April 2015 disclosure
    complaints to OSC regarding PDS and the voice over internet protocol system.
    0266 I-4 AF, Tab 10 at 5, 13-15; 0496 IAF, Tab 12 at 5, 13-15.                       The
    administrative judge determined that disclosure 1, the appellant’s June 30, 2011
    email, was not protected.       0266 ID at 33-34; 0496 ID at 39-41.           She found
    disclosures 2 and 3 were protected. 0266 ID at 34-35; 0496 ID at 41, 44. Neither
    party contests these findings on review, and we decline to disturb them. 12
    The appellant proved that his OSC disclosure complaints were a
    contributing factor in his removal.
    ¶38         The administrative judge found that the appellant made disclosure 2 to the
    Deputy Director in mid-2012, more than 2 years before the agency denied him a
    WIGI or removed him. 0266 ID at 34-35; 0496 ID at 41-42 & n.11. Therefore,
    she found that the appellant did not prove contributing factor under the
    knowledge/timing test. 0266 ID at 35-36; 0046 ID at 41-42. She also concluded
    that the appellant did not otherwise prove contributing factor regarding
    disclosure 2. 0266 ID at 36-37; 0496 ID at 42-43. Further, she found that his
    OSC disclosure complaints, activity 3 above, could not have been a contributing
    factor in his WIGI denial because he submitted them after the agency denied his
    12
    We modify the administrative judge’s determination to also find that the appellant’s
    disclosure complaint constituted engaging in protected act ivity pursuant to 
    5 U.S.C. § 2302
    (b)(9)(C), which provides that it is a protected activity to disclose information to
    OSC in accordance with law. Salerno v. Department of the Interior, 
    123 M.S.P.R. 230
    ,
    ¶ 12 (2016).
    20
    WIGI.      0266 ID at 33 n.14.      However, she determined that the disclosure
    complaints were a contributing factor in his removal. 0496 ID at 44-45.
    ¶39           As discussed above, an appellant must prove by preponderant evidence that
    his protected disclosure or activity was a contributing factor in the challenged
    personnel action at issue. Alarid, 
    122 M.S.P.R. 600
    , ¶ 13. One way to establish
    this criterion is the knowledge/timing test, under which an employee submits
    evidence showing that the official taking the personnel action knew of the
    disclosure or activity and that the personnel action occurred within a period of
    time such that a reasonable person could conclude that the disclosure or activity
    was a contributing factor in the personnel action.        Agoranos v. Department of
    Justice, 
    119 M.S.P.R. 498
    , ¶ 20 (2013).         The Board has held that personnel
    actions taken within 1 to 2 years of the protected disclosure or activity satisfy the
    timing prong of the knowledge/timing test, but those that take place more than
    2 years after the disclosure or activity are too remote to satisfy this test. 
    Id., ¶ 21
    .
    ¶40           The appellant suggested in his testimony, and appears to assert on review,
    that he made disclosure 2 in late 2012 and 2013. HCD2, Track 2 at 27:49-28:04
    (testimony of the appellant); 0266 PFR File, Tab 1 at 5; 0496 PFR File, Tab 1
    at 6.    If true, he could then establish that it occurred within 2 years of his
    September 2014 WIGI denial.           0266 IAF, Tab 6 at 24-32.         However, the
    administrative judge found, based on the appellant’s testimony, that the appella nt
    made this disclosure in mid-2012 to the Deputy Director. 0266 ID at 35 & n.15.
    We find no basis to disturb this finding.        Consistent with the administrative
    judge’s finding, the appellant only identified one specific instance in his
    testimony in which he made the disclosure.          This instance occurred during a
    discussion with the Deputy Director sometime between late April and late
    June 2012.      HDC2, Track 3 at 28:05-28:46, 30:03-30:59 (testimony of the
    appellant). The administrative judge found that the appellant’s supervisor had
    knowledge that the appellant, and other employees, had complained about PDS .
    0026 ID at 34-35; 0496 ID at 41-42.
    21
    ¶41        The appellant also argues that he met the knowledge/timing test because his
    WIGI denial and removal were part of a continuing chain of events that began
    with his February 2014 rating of “achieved unsatisfactory results.”            0266 PFR
    File, Tab 1 at 24-25; 0496 PFR, Tab 1 at 26-27; 0266 IAF, Tab 6 at 65-78. The
    administrative judge considered whether the appellant’s WIGI denial and removal
    were the culmination of a continuum of related performance -based actions, the
    first of which occurred within 2 years of disclosure 2 in mid-2012.             0266 ID
    at 36; 0496 ID at 43; see Agoranos, 
    119 M.S.P.R. 498
    , ¶¶ 22-23 (finding that an
    appellant could satisfy the timing prong of the knowledge/timing test by showing
    that the personnel actions at issue were part of a continuum of related
    performance-based actions, the first of which occurred within 2 years of the
    appellant’s disclosure). However, she concluded that the events at issue were not
    part of a continuous chain.         0266 ID at 36; 0496 ID at 43.      Rather, the first
    summary rating that the appellant’s supervisor gave him following his disclosure
    was a level 3, or “achieved expected results,” for the 2012 performance year.
    0266 ID at 36; 0496 ID at 43; 0266 I-4 AF, Tab 10 at 24, 33.
    ¶42        If   the   appellant   fails     to   prove    contributing   factor   through   the
    knowledge/timing test, the Board must consider other evidence, such as that
    pertaining to the strength or weakness of the agency’s reasons for taking the
    personnel action, whether the whistleblowing was personally directed at the
    proposing or deciding officials and whether those individuals had a desire or
    motive to retaliate against the appellant.           Rumsey v. Department of Justice,
    
    120 M.S.P.R. 259
    , ¶ 26 (2013). The administrative judge considered whether the
    appellant met his burden to prove contributing factor regarding his disclosure 2
    through such evidence. 0026 ID at 36; 0496 ID at 42. However, she found that
    he did not, observing that the appellant was one of many employees that his
    supervisor was aware had complained about PDS and the agency’s reasons for the
    WIGI denial and removal were strong.               0266 ID at 36; 0496 ID at 42.      The
    appellant has not challenged this finding on review, and we decline to disturb it.
    22
    Thus, we agree with the administrative judge that the appellant did not prove
    contributing factor as to disclosure 2.
    ¶43         The administrative judge found that the appellant’s April 2015 OSC
    disclosure complaints were not a factor in the earlier WIGI denial. 0266 ID at 33
    n.14; see Stiles v. Department of Homeland Security, 
    116 M.S.P.R. 263
    , ¶ 21
    (2011) (explaining that when an alleged personnel action occurred prior to a
    disclosure, the disclosure could not have been a contributing factor in the
    personnel action). As to the appellant’s removal, she found that the appellant’s
    supervisor was not aware of these complaints when he proposed the appellant’s
    removal. 0496 ID at 44. However, she observed that the deciding official was
    aware of them at the time he made his removal decision. Id.; 0496 IAF, Tab 6
    at 81. Therefore, she concluded that the appellant proved that his OSC disclosure
    complaints were a contributing factor in the removal decision . 0496 ID at 44-45.
    Neither party disputes these findings on review, and we decline to disturb them.
    The agency met its burden to prove it would have removed the appellant
    absent his protected activity.
    ¶44         In determining whether an agency has shown by clear and convincing
    evidence that it would have taken the same personn el action in the absence of
    whistleblowing, the Board will consider all the relevant factors, including the
    following: the strength of the agency’s evidence in support of its action; the
    existence and strength of any motive to retaliate on the part of the agency
    officials who were involved in the decision; and any evidence that the agency
    takes similar actions against employees who are not whistleblowers but who are
    otherwise similarly situated. Carr, 
    185 F.3d at 1323
    . The administrative judge
    found that the agency established by clear and convincing evidence that it would
    have removed the appellant absent his OSC disclosure complaints.          0496 ID
    at 45-48. She based this finding on her conclusions that the agency’s evidence in
    support of its removal action was strong, there was little evidence of retaliatory
    motive by the deciding official, and there was no evidence as to whether the
    23
    agency removed employees who did not engage in protected activity and
    exhibited unacceptable performance. 
    Id.
    ¶45            The appellant disputes the administrative judge’s assessment of the strength
    of the agency’s evidence in support of its removal action. 0496 PFR File, Tab 1
    at 27-28. In doing so, he again asserts that his standards were not valid and his
    performance was acceptable. 
    Id.
     Because we have affirmed the administrative
    judge’s finding as to the charge of unacceptable performance, we decline to
    revisit these findings here.      We agree with the administrative judge that the
    agency presented strong evidence in support of the removal action.           0496 ID
    at 45-47.
    ¶46            The appellant also disputes the administrative judge’s determination that the
    deciding official did not have a strong retaliatory motive. 0496 PFR File, Tab 1
    at 28.     He cites as evidence that the deciding official originally considered a
    demotion instead of removal.        
    Id.
       However, he elected the stronger penalty
    because among the cited instances in support of the charge was that the appellant
    sought to intimidate his subordinates by sitting outside his supe rvisor’s office
    when they were meeting with the supervisor. Id.; 0266 I-4 AF, Tab 12 at 234.
    The agency alleged that this activity was unacceptable performance considering
    the administrative requirements critical element. 0496 IAF, Tab 6 at 96-97. The
    sub-element at issue required the appellant to “[d]emonstrate[] support for . . .
    employee work life quality.” Id. at 96.
    ¶47            We agree with the administrative judge that the deciding official’s
    consideration of this conduct is not evidence of retaliatory motive.         0496 ID
    at 46-47. Rather, it goes to the agency’s choice of penalty, a matter which we
    cannot review in connection with a chapter 43 action. 13 See Lee, 
    115 M.S.P.R. 13
    The administrative judge considered whether the deciding official had a strong
    motive to retaliate because he was in the appellant’s chain of command. Ayers v.
    Department of the Army, 
    123 M.S.P.R. 11
    , ¶ 29 (2015) (observing that a substantial
    retaliatory motive may be established if an appellant’s criticisms reflected on those
    individuals involved in her removal both in their capacity as managers and employees).
    24
    533, ¶ 6 (observing that the Board has no authority to mitigate a removal taken
    under chapter 43). Therefore, the administrative judge properly determined that
    the evidence of retaliatory motive by the agency was weak.         In light of this
    finding, we find it unnecessary to reach the appellant’s arguments that he did not
    engage in the alleged behavior and, even if he did, it does not concern his
    performance. 0496 PFR File, Tab 1 at 28.
    ¶48         We modify the initial decision as to the weight the administrative judge
    gave to the lack of evidence regarding similarly situated employees who did not
    engage in protected activity. The administrative judge found this factor neutral.
    0496 ID at 48. While the absence of evidence on this factor may remove it from
    the analysis, its absence may also “cut slightly against” the agency.      Miller v.
    Department of Justice, 
    842 F.3d 1252
    , 1262 (Fed. Cir. 2016). Therefore, we have
    considered whether the lack of evidence regarding comparators requires us to
    reach a different conclusion.    Even considering this factor, we find that the
    evidence in support of the agency’s charge of unacceptable performance is
    sufficiently strong to support the administrative judge’s finding that the appellant
    did not prove his affirmative defense of reprisal for protected activity. 0496 ID
    at 48; see Miller, 
    842 F.3d at 1263
     (observing that an agency can meet its burden
    even if evidence as to a particular Carr factor or factors is lacking or does not
    weigh in its favor).
    The administrative judge made proper factual findings.
    ¶49         As discussed above in connection with the appellant’s WIGI denial, the
    administrative judge found that the appellant’s supervisor gave inaccurate
    testimony that the appellant failed to respond to emails.        0266 ID at 17-18.
    However, she did not find the supervisor’s erroneous testimony was deliberate.
    0266 ID at 18.     She concluded that it was the result of his conflating the
    However, she concluded that the April 2015 OSC disclosure complaints concerned
    actions that occurred before he assumed his position. 0496 ID at 48. We discern no
    basis to disturb this finding, which neither party challenges on review.
    25
    appellant’s untimely responses with his failure to respond. 
    Id.
     She considered
    her finding that the supervisor gave inaccurate testimony regarding emails in
    determining whether the remainder of his testimony was credible. Id.; 0496 ID
    at 17-18.     She generally credited the remainder of his testimony because she
    found it was corroborated by other evidence in the record.        0266 ID at 18-21;
    0496 ID at 18-19, 22-23.       The appellant argues that this explanation was
    inadequate.     0266 PFR File, Tab 1 at 11-22; 0496 PFR File, Tab 1 at 13-17,
    15-18, 25-26. We disagree.
    ¶50         To resolve credibility issues, an administrative judge must identify the
    factual questions in dispute, summarize the evidence on each disputed question,
    state which version she believes, and explain in detail why she found the chosen
    version more credible, considering such factors as: (1) the witness’s opportunity
    and capacity to observe the event or act in question; (2) his character; (3) his
    prior inconsistent statements, if any; (4) his bias, or lack of bias; (5) the
    contradiction or consistency of his version of events with other evidence; (6) the
    inherent improbability of his version of events; and (7) his demeanor. Hillen v.
    Department of the Army, 
    35 M.S.P.R. 453
    , 458 (1987). The appellant claims that
    the administrative judge failed to apply these factors in making and explaining
    her credibility determinations. 0266 PFR File, Tab 1 at 14-16.
    ¶51         The fact that an administrative judge does not mention all of the evidence or
    Hillen factors does not mean that she did not consider them.                 Mithen,
    
    122 M.S.P.R. 489
    , ¶ 14. Further, the Board defers to an administrative judge’s
    credibility determinations when they are based, explicitly or implicitly, on
    observing the demeanor of witnesses testifying at a hearing; the Board may
    overturn such determinations only when it has “sufficiently sound” reasons for
    doing so. Haebe v. Department of Justice, 
    288 F.3d 1288
    , 1301 (Fed. Cir. 2002);
    see Purifoy v. Department of Veterans Affairs, 
    838 F.3d 1367
    , 1372-73 (Fed. Cir.
    2016) (finding that the Board erred in failing to defer to an administrative judge ’s
    26
    implicit demeanor-based credibility findings after holding a hearing, even though
    demeanor was not specifically discussed).
    ¶52         The administrative judge was not required to discredit all of the
    supervisor’s testimony once she found him not credible regarding the appellant’s
    responses to emails.     Cross v. Department of the Army, 
    89 M.S.P.R. 62
    , ¶ 14
    (2001).      However, the specific instance of lack of credibility is a proper
    consideration in assessing the witness’s overall credibility. Id.; see Sternberg v.
    Department of Defense, 
    41 M.S.P.R. 46
    , 54 (1989) (explaining that once an
    administrative judge has discredited a witness’s testimony on one charge, he must
    reasonably explain why he accepts the testimony as credible on other charges) .
    As discussed above, the administrative judge considered and gave a r easoned
    explanation for why she credited some of the supervisor’s testimony. 0266 ID
    at 12-14, 18-21, 24-25, 27; 0496 ID at 17-19. We find that the administrative
    judge’s analysis was sufficient to justify her factual findings.
    ¶53         The appellant also disagrees with a number of other factual findings, but
    generally provides no record citations or refers to evidence that the administrative
    judge already considered and discounted.              0266 PFR File, Tab 1 at 18-22;
    0496 PFR File, Tab 1 at 11-22, 25-28.         We decline to revisit her findings on
    review. Broughton, 33 M.S.P.R. at 359; see Crosby, 74 M.S.P.R. at 105-06.
    ¶54         Accordingly, we affirm the initial decision, as modified above, still
    sustaining    the   denial   of   the   appellant’s    WIGI   and   his   removal    for
    unacceptable performance.
    NOTICE OF APPEAL RIGHTS 14
    The initial decision, as supplemented by this Final Order, constitutes the
    Board’s final decision in this matter.       
    5 C.F.R. § 1201.113
    .     You may obtain
    14
    Since the issuance of the initial decision in this matter, the Board may have updated
    the notice of review rights included in final decisions. As indicated in the notice, the
    Board cannot advise which option is most appropriate in any matter.
    27
    review of this final decision. 
    5 U.S.C. § 7703
    (a)(1). By statute, the nature of
    your claims determines the time limit for seeking such review and the appropriate
    forum with which to file. 
    5 U.S.C. § 7703
    (b). Although we offer the following
    summary of available appeal rights, the Merit Systems Protection Board does not
    provide legal advice on which option is most appropriate for your situation and
    the rights described below do not represent a statement of how courts will rule
    regarding which cases fall within their jurisdiction. If you wish to seek review of
    this final decision, you should immediately review the law applicable to your
    claims and carefully follow all filing time limits and requirements. Failure to file
    within the applicable time limit may result in the dismissal of your case by your
    chosen forum.
    Please read carefully each of the three main possible choices of review
    below to decide which one applies to your particular case. If you have questions
    about whether a particular forum is the appropriate one to review your case, you
    should contact that forum for more information.
    (1) Judicial review in general. As a general rule, an appellant seeking
    judicial review of a final Board order must file a petition for review with the U.S.
    Court of Appeals for the Federal Circuit, which must be received by the court
    within 60 calendar days of the date of issuance of this decision.               
    5 U.S.C. § 7703
    (b)(1)(A).
    If you submit a petition for review to the U.S. Court of Appeals for the
    Federal   Circuit,   you   must   submit   your   petition   to   the   court    at   the
    following address:
    U.S. Court of Appeals
    for the Federal Circuit
    717 Madison Place, N.W.
    Washington, D.C. 20439
    Additional information about the U.S. Court of Appeals for the Federal
    Circuit is available at the court’s website, www.cafc.uscourts.gov. Of particular
    28
    relevance is the court’s “Guide for Pro Se Petitioners and Appellants,” which is
    contained within the court’s Rules of Practice, and Forms 5, 6, 10, and 11.
    If you are interested in securing pro bono representation for an appeal to
    the U.S. Court of Appeals for the Federal Circuit, you may visit our website at
    http://www.mspb.gov/probono for information regarding pro bono representation
    for Merit Systems Protection Board appellants before the Federal Circuit. The
    Board neither endorses the services provided by any attorney nor warrants that
    any attorney will accept representation in a given case.
    (2) Judicial   or   EEOC     review   of   cases     involving    a   claim   of
    discrimination. This option applies to you only if you have claimed that you
    were affected by an action that is appealable to the Board and that such action
    was based, in whole or in part, on unlawful discrimination. If so, you may obtain
    judicial review of this decision—including a disposition of your discrimination
    claims—by filing a civil action with an appropriate U.S. district court (not the
    U.S. Court of Appeals for the Federal Circuit), within 30 calendar days after you
    receive this decision.     
    5 U.S.C. § 7703
    (b)(2); see Perry v. Merit Systems
    Protection Board, 
    582 U.S. ____
     , 
    137 S. Ct. 1975 (2017)
    .              If you have a
    representative in this case, and your representative receives this decision before
    you do, then you must file with the district court no later than 30 calendar days
    after your representative receives this decision. If the action involves a claim of
    discrimination based on race, color, religion, sex, national origin , or a disabling
    condition, you may be entitled to representation by a court-appointed lawyer and
    to waiver of any requirement of prepayment of fees, costs, or other security. See
    42 U.S.C. § 2000e-5(f) and 29 U.S.C. § 794a.
    Contact information for U.S. district courts can be found at their respective
    websites, which can be accessed through the link below:
    http://www.uscourts.gov/Court_Locator/CourtWebsites.aspx.
    29
    Alternatively, you may request review by the Equal Employment
    Opportunity Commission (EEOC) of your discrimination claims only, excluding
    all other issues. 
    5 U.S.C. § 7702
    (b)(1). You must file any such request with the
    EEOC’s Office of Federal Operations within 30 calendar days after you receive
    this decision. 
    5 U.S.C. § 7702
    (b)(1). If you have a representative in this case,
    and your representative receives this decision before you do, then you must file
    with the EEOC no later than 30 calendar days after your representative receives
    this decision.
    If you submit a request for review to the EEOC by regular U.S. mail, the
    address of the EEOC is:
    Office of Federal Operations
    Equal Employment Opportunity Commission
    P.O. Box 77960
    Washington, D.C. 20013
    If you submit a request for review to the EEOC via commercial delivery or
    by a method requiring a signature, it must be addressed to:
    Office of Federal Operations
    Equal Employment Opportunity Commission
    131 M Street, N.E.
    Suite 5SW12G
    Washington, D.C. 20507
    (3) Judicial     review    pursuant    to   the    Whistleblower     Protection
    Enhancement Act of 2012. This option applies to you only if you have raised
    claims of reprisal for whistleblowing disclosures under 
    5 U.S.C. § 2302
    (b)(8) or
    other protected activities listed in 
    5 U.S.C. § 2302
    (b)(9)(A)(i), (B), (C), or (D).
    If so, and your judicial petition for review “raises no challenge to the Board’s
    disposition of allegations of a prohibited personnel practice described in
    section 2302(b)   other   than   practices   described    in   section 2302(b)(8),   or
    2302(b)(9)(A)(i), (B), (C), or (D),” then you may file a petition for judicial
    review either with the U.S. Court of Appeals for the Federal Circuit or any court
    30
    of appeals of competent jurisdiction. 15 The court of appeals must receive your
    petition for review within 60 days of the date of issuance of this decision.
    
    5 U.S.C. § 7703
    (b)(1)(B).
    If you submit a petition for judicial review to the U.S. Court of Appeals for
    the Federal Circuit, you must submit your petition to the court at the
    following address:
    U.S. Court of Appeals
    for the Federal Circuit
    717 Madison Place, N.W.
    Washington, D.C. 20439
    Additional information about the U.S. Court of Appeals for the Fed eral
    Circuit is available at the court’s website, www.cafc.uscourts.gov. Of particular
    relevance is the court’s “Guide for Pro Se Petitioners and Appellants,” which is
    contained within the court’s Rules of Practice, and Forms 5, 6, 10, and 11.
    If you are interested in securing pro bono representation for an appeal to
    the U.S. Court of Appeals for the Federal Circuit, you may visit our website at
    http://www.mspb.gov/probono for information regarding pro bono representation
    for Merit Systems Protection Board appellants before the Federal Circuit. The
    Board neither endorses the services provided by any attorney nor warrants that
    any attorney will accept representation in a given case.
    15
    The original statutory provision that provided for judicial review of certain
    whistleblower claims by any court of appeals of competent j urisdiction expired on
    December 27, 2017. The All Circuit Review Act, signed into law by the President on
    July 7, 2018, permanently allows appellants to file petitions for judicial review of
    MSPB decisions in certain whistleblower reprisal cases with the U.S. Court of Appeals
    for the Federal Circuit or any other circuit court of appeals of competent jurisdiction.
    The All Circuit Review Act is retroactive to November 26, 2017. 
    Pub. L. No. 115-195, 132
     Stat. 1510.
    31
    Contact information for the courts of appeals can be found at their
    respective websites, which can be accessed through the link below:
    http://www.uscourts.gov/Court_Locator/CourtWebsites.aspx.
    FOR THE BOARD:                          /s/ for
    Jennifer Everling
    Acting Clerk of the Board
    Washington, D.C.