Amy Terrell Payton v. Department of Veterans Affairs ( 2015 )


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  •                           UNITED STATES OF AMERICA
    MERIT SYSTEMS PROTECTION BOARD
    AMY TERRELL PAYTON,                             DOCKET NUMBER
    Appellant,                         AT-0752-14-0055-I-1
    v.
    DEPARTMENT OF VETERANS                          DATE: January 29, 2015
    AFFAIRS,
    Agency.
    THIS FINAL ORDER IS NO NPRECEDENTIAL 1
    Kaye Johnson Persons, Biloxi, Mississippi, for the appellant.
    Johnston B. Walker, Jackson, Mississippi, for the agency.
    BEFORE
    Susan Tsui Grundmann, Chairman
    Anne M. Wagner, Vice Chairman
    Mark A. Robbins, Member
    FINAL ORDER
    ¶1        The appellant has filed a petition for review of the initial decision which
    affirmed her removal and denied her affirmative defenses.            For the reasons
    discussed below, we GRANT the appellant’s petition for review, REVERSE the
    initial decision IN PART on the basis of a Ward/Stone due process violation, and
    1
    A nonprecedential order is one that the Board has determined does not add
    sign ificantly to the body of MSPB case law. Parties may cite nonprecedential orders,
    but such orders have no precedential value; the Board and administrative judges are not
    required to follow or distinguish them in any future decisions. In contrast, a
    precedential decision issued as an Opinion and Order has been identified by the Board
    as significantly contributing to the Board’s case law. See 
    5 C.F.R. § 1201.117
    (c).
    2
    DO NOT SUSTAIN the appellant’s removal. We AFFIRM the initial decision
    insofar as it denied the appellant’s affirmative defenses of equal employment
    opportunity (EEO) retaliation and sex-based discrimination. This is the Board’s
    final decision in this matter. See 
    5 C.F.R. § 1201.113
    .
    ¶2        The appellant served as a Nursing Assistant in one of the agency’s geriatric
    dementia units at all times relevant to this appeal. Initial Appeal File (IAF), Tab
    4 at 10-11. The agency issued the appellant a notice of proposed removal based
    upon three charges of misconduct: endangering the safety of a patient, leaving the
    work area, and lack of candor (based on two specifications). 
    Id. at 27-31
    . In its
    notice of proposed removal, the agency specified that it was relying on two prior
    instances of discipline as aggravating factors. 
    Id. at 29
    . The appellant provided
    written replies addressing both her proposed removal and the merits of her prior
    disciplinary actions. 
    Id. at 23-26
    . The deciding official signed a Douglas factors
    worksheet containing a narrative explanation of each of the factors he considered
    in reaching his decision, including the intentional nature of the employee’s
    misconduct, the appellant’s past disciplinary history, the severity of her
    misconduct (including the risk of harm to the patient), and the possible negative
    attention and notoriety that the appellant’s misconduct could have caused the
    agency.   
    Id. at 19-21
    .   The deciding official imposed the appellant’s removal
    effective August 24, 2013. 
    Id. at 15-18
    .
    ¶3        The appellant filed an initial appeal of her removal, raised affirmative
    defenses of retaliation and sex discrimination, and requested a hearing. IAF, Tab
    1. Following an in-person hearing, the administrative judge ordered the parties to
    brief any and all potential Ward/Stone due process or harmful procedural error
    claims that might have been developed during the hearing. IAF, Tab 29, Initial
    Decision (ID) at 19-20; see also IAF, Tabs 26 (agency post-hearing brief), 27
    (appellant’s post-hearing brief). The administrative judge subsequently issued an
    initial decision sustaining two of the three charges and affirming the appellant’s
    removal, finding that although the deciding official improperly considered
    3
    discipline, which was issued after the appellant’s misconduct at issue in this
    case, 2 the agency nevertheless proved the reasonableness of the penalty of
    removal based upon the sustained charges. ID at 13 (citing the deciding official’s
    testimony). The administrative judge further found no evidence of a due process
    or harmful error violation, and he denied the appellant’s affirmative defenses of
    EEO retaliation and sex discrimination. ID at 16-19.
    ¶4        The appellant has filed a petition for review challenging the administrative
    judge’s initial decision. Petition for Review (PFR) File, Tab 1. In her petition
    for review, the appellant argues, inter alia, that the administrative judge erred in
    sustaining the charges against her and wrongly denied her discrimination and due
    process claims. PFR File, Tab 1 at 17-23. The agency has filed a response in
    opposition. PFR File, Tab 3.
    The deciding official considered aggravating factors which were not contained
    within the notice of proposed removal.
    ¶5        Pursuant to Ward v. U.S. Postal Service, 
    634 F.3d 1274
    , 1279-80 (Fed. Cir.
    2011), and Stone v. Federal Deposit Insurance Corporation, 
    179 F.3d 1368
    ,
    1376-77 (Fed. Cir. 1999), a deciding official violates an employee’s right to due
    process when he relies upon new and material ex parte information as a basis for
    his decisions on the merits of a proposed charge or the penalty to be imposed.
    See Lange v. Department of Justice, 
    119 M.S.P.R. 625
    , ¶ 8 (2013). Ward/Stone
    and its progeny recognize, however, that not all ex parte communications rise to
    the level of a due process violation; rather, only ex parte communications which
    introduce   new    and   material   information    to   the   deciding   official   are
    constitutionally infirm. 
    Id.
     In Stone, the U.S. Court of Appeals for the Federal
    Circuit identified the following factors to be used to determine whether ex parte
    2
    See ID at 13 (citing Cantu v. Department of the Treasury, 
    88 M.S.P.R. 253
    , ¶ 6 (2001)
    (discipline which is issued after the incidents at issue in an appeal should not be
    considered as an aggravating factor because the employee has not been given an
    opportunity to learn from his past mistakes)).
    4
    information is new and material:         (1) whether the ex parte communication
    introduces cumulative, as opposed to new, information; (2) whether the employee
    knew of the information and had an opportunity to respond; and (3) whether the
    communication was of the type likely to result in undue pressure on the deciding
    official to rule in a particular manner. 
    Id.
     (citing Stone, 
    179 F.3d at 1377
    ).
    ¶6        Pursuant to the Ward/Stone line of authority, when an agency intends to rely
    on an aggravating factor as the basis for the imposition of a penalty, such factors
    must be included in the agency’s advance notice of the adverse action so that the
    employee will have a fair and complete opportunity to respond to those factors
    before   the   deciding    official.      Jenkins   v.   Environmental    Protection
    Agency, 
    118 M.S.P.R. 161
    , ¶ 10 (2012).        If an employee has not been given
    “notice of any aggravating factors supporting an enhanced penalty,” an ex parte
    communication with the deciding official may constitute a constitutional due
    process violation because it potentially deprives the employee of notice of all of
    the evidence being used against her and the opportunity to respond. 
    Id.
     (quoting
    Ward, 
    634 F.3d at 1280
    ).
    ¶7        We have reviewed the initial decision, along with the record evidence
    developed below, and we find that the deciding official committed a Ward/Stone
    due process violation by considering several aggravating factors which were not
    included in the agency’s advance notice of the action. In its notice of proposed
    removal, the agency explained that the appellant’s misconduct jeopardized the
    safety of a particular residential patient and that the appellant had previously been
    disciplined in April 2013 and November 2012. IAF, Tab 4 at 37-31. The agency
    included no additional discussion of any other proposed aggravating factors in its
    notice of proposed removal.        
    Id.
       The deciding official’s Douglas factors
    worksheet, however, reflects that the deciding official took into account several
    additional aggravating factors in rendering his decision, including the severity of
    the appellant’s misconduct, the intentional nature of her actions, management’s
    5
    loss of trust in the appellant, and the potential negative notoriety that the agency
    could have faced as a result of the appellant’s misconduct. See id. at 19-21.
    ¶8        Although some of the aggravating factors cited by the deciding official
    “flowed naturally from the fact” that the appellant was charged with endangering
    the safety of a patient and lack of candor (such as the severity of the appellant’s
    misconduct) and were thus properly considered, we find that the intentional
    nature of the appellant’s conduct and the potential for negative attention toward
    the agency were not within the natural ambit of these charges. See, e.g., Harding
    v. U.S. Naval Academy, 567 F. App’x 920, 925-26 (Fed. Cir. 2014) 3; IAF, Tab 4
    at 19 (Douglas factors worksheet referencing that the appellant “intentionally did
    not inform leadership when asked” about an unlocked gate and that “during a
    fact-finding the employee again intentionally gave untrue information”). Under
    these circumstances, the agency was required to notify the appellant that it would
    rely upon these additional aggravating factors in reaching a decision on her
    proposed removal. See Langham v. U.S. Postal Service, 
    92 M.S.P.R. 268
    , ¶ 7
    (2002) (suggesting that the agency erred by not informing the appellant that it
    would consider the intentional nature of his conduct). 4 The agency, however, did
    not include these factors in the notice of proposed removal, and the appellant had
    no opportunity to respond to these aggravating factors before the deciding official
    rendered a decision. 5 IAF, Tab 4 at 27-31. We accordingly find that the deciding
    3
    The Board may choose to follow nonprecedential decisions issued by the Federal
    Circu it which it finds persuasive. See Erlendson v. Department of Justice,
    
    121 M.S.P.R. 441
    , ¶ 6 n.2 (2014).
    4
    In Langham, the Board found that it could remedy the deciding official’s error by
    performing its own analysis of the reasonableness of the penalty.          Langham,
    
    92 M.S.P.R. 268
    , ¶ 7. This practice, however, was overturned by the Federal Circuit’s
    decision in Ward. See Gray v. Department of Defense, 
    116 M.S.P.R. 461
    , ¶ 7 (2011).
    5
    Durin g the hearing, the deciding official also offered conflicting testimony as to
    whether he considered the appellant’s written rep ly before reviewing and sign ing the
    Douglas factors worksheet. See Hearing Transcript (HT) at 206, 214-15. In light of our
    decision, we do not reach the issue of whether the deciding official committed a
    separate due process violation based upon his possible failure to consider the
    6
    official’s reliance on these factors violated the appellant’s due process rights
    under Ward/Stone. See Solis v. Department of Justice, 
    117 M.S.P.R. 458
    , ¶ 9
    (2012) (finding a due process violation based on the deciding official’s Douglas
    factors worksheet and hearing testimony); HT at 155-56 (deciding official’s
    testimony that he reviewed each of the Douglas factors listed on the worksheet). 6
    ¶9         In further support of our conclusion, we note that neither of the sustained
    charges against the appellant—endangering the safety of a patient and lack of
    candor—required proof of intent; although lack of candor is a broad and flexible
    concept, it does not require a showing of intent. See Rhee v. Department of the
    Treasury, 
    117 M.S.P.R. 640
    , ¶ 10 (2012) (citing Ludlum v. Department of
    Justice, 
    287 F.3d 1208
    , 1283-84 (Fed. Cir. 2002)).           Moreover, although the
    intentional nature of an employee’s conduct is always a relevant aggravating
    factor that may be considered as part of the deciding official’s penalty analysis
    even if it is not part of the charge against the employee, a deciding official must
    inform the employee in advance of his intent to rely upon such an aggravating
    factor in reaching a decision on the proposed adverse action. See Fernandez v.
    Department of Agriculture, 
    95 M.S.P.R. 63
    , ¶¶ 8, 14 (2003) (intent is always
    relevant to the reasonableness of an agency’s penalty determination); Hamilton v.
    U.S. Postal Service, 
    71 M.S.P.R. 547
    , 556 (1996) (an agency may consider the
    employee’s intent even if it is not required as part of the charge of misconduct).
    Because neither of the sustained charges against the appellant required proof of
    appellant’s response before rendering a decision on the proposed removal. See, e.g.,
    Massey v. Department of the Army, 
    120 M.S.P.R. 226
    , ¶ 10 (2013).
    6
    There was testimony and evidence furnished below that the appellant was presented
    with “the evidence file” prior to her responding to the notice of proposed removal.
    Based on the information in the record before us, it does not appear that the agency
    provided the appellant with a copy of the Douglas factor worksheet as part of the
    evidence file. However, if the agency had done so and had allowed the appellant, in her
    reply to the deciding official, and opportunity to address the factors identified in the
    worksheet (whether or not she availed herself of that opportunity), then there would
    have been no ex parte communication and, therefore, no Ward/Stone violation.
    7
    intent, we find that the deciding official erred in considering the intentional
    nature   of   the   appellant’s   misconduct   without    advanced   notice.   See
    Jenkins, 
    118 M.S.P.R. 161
    , ¶ 12 (the agency erred by considering charges in the
    agency’s table of penalties which were not included in the notice of proposed
    removal); Howard v. Department of the Air Force, 
    118 M.S.P.R. 106
    , ¶ 6 (2012)
    (finding a due process violation based on the deciding official’s consideration of
    performance deficiencies which were not included in the removal proposal).
    ¶10        The appellant’s removal is NOT SUSTAINED, and the appellant is entitled
    to a new constitutionally-correct removal proceeding. See Gray, 
    116 M.S.P.R. 461
    , ¶ 12.
    The administrative judge’s denial of the appellant’s affirmative defenses of
    retaliation and sex discrimination is affirmed.
    ¶11        The appellant also alleged that she was subjected to a hostile work
    environment based upon the sexual advances of a coworker and that the agency
    retaliated against her when it removed her from employment after filing a hostile
    work environment complaint. IAF, Tabs 1, 13. The administrative judge denied
    these affirmative defenses, finding that there was no causal link between the
    appellant’s removal and the alleged hostile work environment caused by one of
    her coworkers, and that the appellant otherwise failed to offer any evidence in
    support of a claim of disparate treatment. ID at 18-19.
    ¶12        We agree with the administrative judge that there is no linkage between the
    alleged hostile work environment and the appellant’s removal.          Although an
    adverse employment action, such as a removal, can be considered as a part of a
    pattern of harassment, here, where the alleged harasser was not involved in either
    the decision to propose or to effectuate the appellant’s removal, we agree with the
    administrative judge that there is no evidence of a nexus which could make the
    8
    appellant’s removal part of the alleged pattern of sexual harassment. 7             See
    Johnson v. Defense Logistics Agency, 
    61 M.S.P.R. 601
    , 609 (1994) (finding a
    linkage between the proposing official’s racially-charged comments about the
    appellant and the deciding official’s removal decision). We therefore concur with
    the administrative judge that the appellant failed to establish that her removal was
    the result of sex-based discrimination. ID at 17-18. We further agree that there
    is no evidence of comparator employees in the record, and that the appellant has
    failed to demonstrate that the agency’s decision to remove her from employment
    was a pretext for sex-based discrimination. See ID at 18; PFR File, Tab 1 at 22
    (only arguing that the deciding official’s “strained” Douglas factors analysis
    evidences pretext). 8
    ¶13         Lastly, we agree with the administrative judge that there is no evidence of
    retaliation based on the appellant’s filing of an EEO complaint. ID at 17. The
    administrative judge found that the deciding official had no motive to retaliate
    against the appellant for filing an EEO complaint based on a coworker’s alleged
    sexual harassment, and he credited the testimony of the deciding official that he
    took steps to separate the appellant from her coworker after she filed her
    complaint.    ID at 17-18.      The appellant has presented nothing on review
    challenging these findings, and we agree that the appellant has failed to establish
    by a preponderance of the evidence that the agency’s real reason for removing her
    from employment was based on her prior EEO activity.            See Jefferson v. U.S.
    Postal Service, 
    81 M.S.P.R. 607
    , ¶ 9 (1999) (finding that the appellant did not
    establish retaliation even though the Board did not sustain the underlying charges
    of misconduct); Carter v. Small Business Administration, 
    61 M.S.P.R. 656
    ,
    7
    The merits of the appellant’s underlying hostile work environment claim are not
    before the Board in this proceeding and are the basis of a separate EEO complaint. See
    ID at 19 n.4.
    8
    Even though we find that the deciding official considered certain aggravating factors
    which were not included in the notice of proposed removal, there is no evidence that the
    deciding official’s removal decision was based on the appellant’s sex.
    9
    665-66 (1994) (concluding that the appellant did not establish retaliation even
    though the agency failed to establish unacceptable performance under chapter
    43).
    ORDER
    ¶14          We ORDER the agency to CANCEL the appellant’s removal and to restore
    the appellant effective August 24, 2013. See Kerr v. National Endowment for the
    Arts, 
    726 F.2d 730
     (Fed. Cir. 1984). The agency must complete this action no
    later than 20 days after the date of this decision.
    ¶15          We also ORDER the agency to pay the appellant the correct amount of back
    pay, interest on back pay, and other benefits under the Office of Personnel
    Management’s regulations, no later than 60 calendar days after the date of this
    decision. We ORDER the appellant to cooperate in good faith in the agency's
    efforts to calculate the amount of back pay, interest, and benefits due, and to
    provide all necessary information the agency requests to help it carry out the
    Board's Order. If there is a dispute about the amount of back pay, interest due,
    and/or other benefits, we ORDER the agency to pay the appellant the undisputed
    amount no later than 60 calendar days after the date of this decision.
    ¶16          We further ORDER the agency to tell the appellant promptly in writing
    when it believes it has fully carried out the Board’s Order and of the actions it
    took to carry out the Board’s Order. The appellant, if not notified, should ask the
    agency about its progress. See 
    5 C.F.R. § 1201.181
    (b).
    ¶17          No later than 30 days after the agency tells the appellant that it has fully
    carried out the Board’s Order, the appellant may file a petition for enforcement
    with the office that issued the initial decision on this appeal if the appellant
    believes that the agency did not fully carry out the Board’s Order. The petition
    should contain specific reasons why the appellant believes that the agency has not
    fully carried out the Board’s Order, and should include the dates and results of
    any communications with the agency. 
    5 C.F.R. § 1201.182
    (a).
    10
    ¶18        For agencies whose payroll is administered by either the National Finance
    Center of the Department of Agriculture (NFC) or the Defense Finance and
    Accounting Service (DFAS), two lists of the information and documentation
    necessary to process payments and adjustments resulting from a Board decision
    are attached. The agency is ORDERED to timely provide DFAS or NFC with all
    documentation necessary to process payments and adjust ments resulting from the
    Board’s decision in accordance with the attached lists so that payment can be
    made within the 60-day period set forth above.
    NOTICE TO THE APPELLANT REGARDING
    YOUR RIGHT TO REQUEST
    ATTORNEY FEES AND COSTS
    You may be entitled to be paid by the agency for your reasonable attorney
    fees and costs. To be paid, you must meet the requirements set out at Title 5 of
    the United States Code (U.S.C.), sections 7701(g), 1221(g), 1214(g) or 3330c(b);
    or 
    38 U.S.C. § 4324
    (c)(4).       The regulations may be found at 
    5 C.F.R. §§ 1201.201
    , 1201.202, and 1201.203.           If you believe you meet these
    requirements, you must file a motion for attorney fees WITHIN 60 CALENDAR
    DAYS OF THE DATE OF THIS DECISION. You must file your attorney fees
    motion with the office that issued the initial decision on your appeal.
    NOTICE TO THE APPELLANT REGARDING
    YOUR FURTHER REVIEW RIGHTS
    You have the right to request further review of this final decision.
    Discrimination Claims: Administrative Review
    You may request review of this final decision on your discrimination
    claims by the Equal Employment Opportunity Commission (EEOC). See Title 5
    of the United States Code, section 7702(b)(1) (
    5 U.S.C. § 7702
    (b)(1)). If you
    submit your request by regular U.S. mail, the address of the EEOC is:
    11
    Office of Federal Operations
    Equal Employment Opportunity Commission
    P.O. Box 77960
    Washington, D.C. 20013
    If you submit your request via commercial delivery or by a method
    requiring a signature, it must be addressed to:
    Office of Federal Operations
    Equal Employment Opportunity Commission
    131 M Street, NE
    Suite 5SW12G
    Washington, D.C. 20507
    You should send your request to EEOC no later than 30 calendar days after
    your receipt of this order. If you have a representative in this case, and your
    representative receives this order before you do, then you must file with EEOC no
    later than 30 calendar days after receipt by your representative. If you choose to
    file, be very careful to file on time.
    Discrimination and Other Claims: Judicial Action
    If you do not request EEOC to review this final decision on your
    discrimination claims, you may file a civil action against the agency on both your
    discrimination claims and your other claims in an appropriate United States
    district court. See 
    5 U.S.C. § 7703
    (b)(2). You must file your civil action with
    the district court no later than 30 calendar days after your receipt of this order. If
    you have a representative in this case, and your representative receives this order
    before you do, then you must file with the district court no later than 30 calendar
    days after receipt by your representative. If you choose to file, be very careful to
    file on time. If the action involves a claim of discrimination based on race, color,
    religion, sex, national origin, or a disabling condition, you may be entitled to
    representation by a court-appointed lawyer and to waiver of any requirement of
    12
    prepayment of fees, costs, or other security.   See 42 U.S.C. § 2000e-5(f)
    and 29 U.S.C. § 794a.
    FOR THE BOARD:                       ______________________________
    William D. Spencer
    Clerk of the Board
    Washington, D.C.
    DFAS CHECKLIST
    INFORMATION REQUIRED BY DFAS IN
    ORDER TO PROCESS PAYMENTS AGREED
    UPON IN SETTLEMENT CASES OR AS
    ORDERED BY THE MERIT SYSTEMS
    PROTECTION BOARD
    AS CHECKLIST: INFORMATION REQUIRED B Y IN ORDER TO PROCESS PAYMENTS AGREED UPON IN SETTLEMENT
    CASES
    CIVILIAN PERSONNEL OFFICE MUST NOTIFY CIVILIAN PAYROLL
    OFFICE VIA COMMAND LETTER WITH THE FOLLOWING:
    1. Statement if Unemployment Benefits are to be deducted, with dollar amount, address
    and POC to send.
    2. Statement that employee was counseled concerning Health Benefits and TSP and the
    election forms if necessary.
    3. Statement concerning entitlement to overtime, night differential, shift premium,
    Sunday Premium, etc, with number of hours and dates for each entitlement.
    4. If Back Pay Settlement was prior to conversion to DCPS (Defense Civilian Pay
    System), a statement certifying any lump sum payment with number of hours and
    amount paid and/or any severance pay that was paid with dollar amount.
    5. Statement if interest is payable with beginning date of accrual.
    6. Corrected Time and Attendance if applicable.
    ATTACHMENTS TO THE LETTER SHOULD BE AS FOLLOWS:
    1. Copy of Settlement Agreement and/or the MSPB Order.
    2. Corrected or cancelled SF 50’s.
    3. Election forms for Health Benefits and/or TSP if app licable.
    4. Statement certified to be accurate by the employee which includes:
    a. Outside earnings with copies of W2’s or statement from employer.
    b. Statement that employee was ready, willing and able to work durin g the period.
    c. Statement of erroneous payments employee received such as; lump sum leave, severance
    pay, VERA/VSIP, retirement annuity payments (if applicab le) and if employee withdrew
    Retirement Funds.
    5. If employee was unable to work during any or part of the period involved, certification of the
    type of leave to be charged and number of hours.
    NATIONAL FINANCE CENTER CHECKLIST FOR BACK PAY CASES
    Below is the information/documentation required by National Finance Center to process
    payments/adjustments agreed on in Back Pay Cases (settlements, restorations) or as
    ordered by the Merit Systems Protection Board, EEOC, and courts.
    1. Initiate and submit AD-343 (Payroll/Action Request) with clear and concise
    information describing what to do in accordance with decision.
    2. The following information must be included on AD-343 for Restoration:
    a. Employee name and social security number.
    b. Detailed explanation of request.
    c. Valid agency accounting.
    d. Authorized signature (Table 63)
    e. If interest is to be included.
    f. Check mailing address.
    g. Indicate if case is prior to conversion. Computations must be attached.
    h. Indicate the amount of Severance and Lump Sum Annual Leave Payment to
    be collected. (if applicable)
    Attachments to AD-343
    1. Provide pay entitlement to include Overtime, Night Differential, Shift Premium, Sunday
    Premium, etc. with number of hours and dates for each entitlement. (if applicable)
    2. Copies of SF-50’s (Personnel Actions) or list of salary adjustments/changes and
    amounts.
    3. Outside earnings documentation statement from agency.
    4. If employee received retirement annuity or unemployment, provide amount and address
    to return monies.
    5. Provide forms for FEGLI, FEHBA, or TSP deductions. (if applicable)
    6. If employee was unable to work during any or part of the period involved, certification of
    the type of leave to be charged and number of hours.
    7. If employee retires at end of Restoration Period, provide hours of Lump Sum Annual
    Leave to be paid.
    NOTE: If prior to conversion, agency must attach Computation Worksheet by Pay
    Period and required data in 1-7 above.
    The following information must be included on AD-343 for Settlement Cases: (Lump
    Sum Payment, Correction to Promotion, Wage Grade Increase, FLSA, etc.)
    a. Must provide same data as in 2, a-g above.
    b. Prior to conversion computation must be provided.
    c. Lump Sum amount of Settlement, and if taxable or non-taxable.
    If you have any questions or require clarification on the above, please contact NFC’s
    Payroll/Personnel Operations at 504-255-4630.