Debby Kantorowicz v. Department of the Air Force ( 2023 )


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  •                       UNITED STATES OF AMERICA
    MERIT SYSTEMS PROTECTION BOARD
    DEBBY L. KANTOROWICZ,                           DOCKET NUMBER
    Appellant,                         AT-0752-21-0395-I-1
    v.
    DEPARTMENT OF THE AIR FORCE,                    DATE: June 5, 2023
    Agency.
    THIS FINAL ORDER IS NONPRECEDENTIAL 1
    Bradley R. Marshall, Esquire, Mt. Pleasant, South Carolina, for the
    appellant.
    Christopher Hawthorne, Esquire, Joint Base Andrews, Maryland, for the
    agency.
    BEFORE
    Cathy A. Harris, Vice Chairman
    Raymond A. Limon, Member
    Tristan L. Leavitt, Member 2
    1
    A nonprecedential order is one that the Board has determined does not add
    significantly to the body of MSPB case law. Parties may cite nonprecedential orders,
    but such orders have no precedential value; the Board and administrative judges are not
    required to follow or distinguish them in any future decisions. In contrast, a
    precedential decision issued as an Opinion and Order has been identified by the Board
    as significantly contributing to the Board’s case law. See 
    5 C.F.R. § 1201.117
    (c).
    2
    Member Leavitt’s name is included in decisions on which the three -member Board
    completed the voting process prior to his March 1, 2023 departure.
    2
    FINAL ORDER
    ¶1         The appellant has filed a petition for review of the initial decision, which
    sustained the appellant’s removal for misconduct. On petition for review, the
    appellant argues, among other things, that the agency’s charges against her lacked
    specificity, the deciding official’s consideration of ex parte conversations
    violated her due process rights and constituted harmful error, and the agency
    failed to train her adequately in violation of merit systems principles . Generally,
    we grant petitions such as this one only in the following circumstances:          the
    initial decision contains erroneous findings of material fact; the initial decision is
    based on an erroneous interpretation of statute or regulation or the erroneous
    application of the law to the facts of the case; the administrative judge’s rulings
    during either the course of the appeal or the initial decision were not consistent
    with required procedures or involved an abuse of discretion, and the resulting
    error affected the outcome of the case; or new and material evidence or legal
    argument is available that, despite the petitioner’s due diligence, was not
    available when the record closed. Title 5 of the Code of Federal Regulations,
    section 1201.115 (
    5 C.F.R. § 1201.115
    ). After fully considering the filings in this
    appeal, we conclude that the petitioner has not established any basis under section
    1201.115 for granting the petition for review. Therefore, we DENY the petition
    for review.   Except as expressly MODIFIED to supplement the administrative
    judge’s findings related to the negligent performance of duties charge and the
    appellant’s due process and harmful error claims, to address the appellan t’s new
    argument that her alleged lack of training violated 
    5 U.S.C. § 2301
    (b)(7), and to
    supplement the administrative judge’s penalty analysis, we AFFIRM the initial
    decision.
    DISCUSSION OF ARGUMENTS ON REVIEW
    ¶2         In August 2019, the agency noncompetitively appointed the appellant to the
    position of Nonappropriated Fund (NAF) Human Resources Officer (HRO) under
    3
    the Schedule A appointment authority, for which the appellant claimed eligibility
    based on a disability. Initial Appeal File (IAF), Tab 5 at 99, Tab 15 at 22-24,
    Tab 27 at 51-53. As the NAF HRO, the appellant was responsible for managing
    an installation NAF HR office and executing its programs, including ensuring
    such programs followed regulations and policies.      IAF, Tab 5 at 86-89.      Her
    specific duties included the recruitment and placement of NAF employees, which
    required knowledge of laws, regulations, and policies related to recruitment and
    staffing.   
    Id. at 87-88
    .   Prior to her appointment as NAF HRO, the appellant
    gained several years of experience in recruiting and staffing and interpreting
    policy and regulations working in HR for the agency, including during a previous
    appointment as a NAF HRO from 2017 to 2018. 
    Id. at 72-75
    .
    ¶3         In September 2019, the appellant received 1 week of in -person training at
    the Air Force Services Center (AFSVC), which provided technical support to
    installation HR offices on USA Staffing—a software application integrated with
    the USA Jobs website which the agency adopted in December 2019 as its hiring
    platform for NAF positions. IAF, Tab 5 at 106, 138, Tab 12 at 89, Tab 15 at 205.
    AFSVC provided each attendee with the agency NAF USA Staffing User Guide
    (USA Staffing Guide).       IAF, Tab 5 at 135-212, Tab 15 at 253-54.      From its
    adoption until approximately September 2020, the appellant’s office used USA
    Staffing to advertise and fill positions. IAF, Tab 28, Hearing Recording Day 1
    (HR-1) (testimony of the appellant’s subordinate), Tab 30, Hearing Recording
    Day 2 (HR-2) (testimony of the appellant), Tab 32 at 4-6.            In August or
    September 2020, the subordinate to whom the appellant had assigned USA
    Staffing responsibilities left the agency. HR-2 (testimony of the appellant).
    ¶4         In September 2020, the appellant and the NAF HR office began filling
    positions through a shortened process by soliciting paper résumés mainly through
    word-of-mouth, providing those résumés to hiring managers, and hiring
    employees directly without competing vacancies through USA Staffing. HR-1
    (testimony of the appellant’s subordinate). The appellant informed her supervisor
    4
    that she obtained permission from AFSVC to fill vacancies by directly appointing
    individuals using paper résumés in this manner because positions at the
    installation were “hard-to-fill.” IAF, Tab 5 at 59-60, 130, HR-1 (testimony of the
    appellant’s supervisor). Six employees were hired through this procedure. IAF,
    Tab 5 at 129, 238-43, HR-1 (testimony of the appellant’s supervisor).
    ¶5         After learning these procedures were incorrect, the agency removed the
    appellant based on two charges of misconduct:        (1) negligent performance of
    duties, for failing to announce vacancies and directly hiring candidates without
    competition in violation of agency policy; and (2) lack of candor, for telling her
    supervisor that AFSVC gave her permission to accept paper résumés from
    applicants and hire directly because positions at the installation were hard to fill.
    IAF, Tab 5 at 16-29, 109-114. The appellant appealed her removal to the Board.
    IAF, Tab 1.
    ¶6         After affording the appellant her requested hearing, the administrative judge
    affirmed the appellant’s removal, finding that the agency proved its charges by
    preponderant evidence, that the appellant failed to prove her affirmative defenses
    of race, sex, or disability discrimination, that the appellant failed to show she was
    denied minimum due process, and that the agency proved a nexus between its
    action and the efficiency of the service and the reasonableness of its penalty.
    IAF, Tab 39, Initial Decision (ID) at 3-21. On review, among other contentions,
    the appellant reiterates her argument that the charges’ lack of specificity violated
    her due process rights and constituted harmful error. Petition for Review (PFR)
    File, Tab 1. The appellant also raises a new argument that the agency’s alleged
    failure to adequately train her violated the merit systems principle in 
    5 U.S.C. § 2301
    (b)(7). 
    Id. at 12-15
    . The agency filed a response. PFR File, Tab 3.
    ¶7         Upon review, we agree with the administrative judge’s findings in the
    initial decision. However, the administrative judge did not analyze several issues
    raised during the course of the appeal which merit discussion—namely, the
    agency’s allegation in the negligent performance of duties charge that the
    5
    appellant violated the NAF Personnel Guide, and the appellant’s allegations that
    the lack of candor charge’s insufficient specificity and the deciding official’s
    consideration of ex parte communications violated her due process rights and
    constituted harmful error.     Accordingly, in addition to the appellant’s new
    allegation that her purported lack of training violated 
    5 U.S.C. § 2301
    (b)(7), we
    address these contentions here.
    The appellant’s conduct described in the negligent performance of duties charge
    violated the agency’s NAF Personnel Guide.
    ¶8         In the negligent performance of duties charge, the agency alleged that the
    appellant’s conduct was negligent because she failed to adhere to agency policies,
    namely the NAF Personnel Guide 3 and the USA Staffing Guide.              IAF, Tab 5
    at 109. In finding that the agency proved this charge, the administrative judge
    discussed how the appellant knew or should have known of her responsibility to
    follow agency policy in the USA Staffing Guide but failed to do so. ID at 7.
    Specifically, the administrative judge noted that the record reflects that the
    appellant was given a copy of the USA Staffing Guide and attended training on
    the process in September 2019, nearly a year before giving a direction to initiate a
    “direct hire” or “straight hire” process.    
    Id.
     The administrative judge did not
    discuss the appellant’s alleged violation of the agency’s NAF Personnel Guide,
    and accordingly we do so here.
    ¶9         Although the administrative judge was correct to find that the appellant ’s
    conduct violated the USA Staffing Guide, ID at 4, 7-8, the June 2019 NAF
    Personnel Guide contains the instruction that most aptly captures the scope of the
    appellant’s violation of agency hiring policy. Section 4.5.1 of the NAF Personnel
    3
    This document is referenced by its full title, the Nonappropriated Fund Personnel
    Program Management and Administration Procedures Guide, or other abbreviations
    thereof, at other points in the record. See, e.g., IAF, Tab 5 at 115, 233. Although the
    document itself is not in the record, it is publicly available on the internet and the
    Board may take official notice of publicly available documents. Graves v. Department
    of Veterans Affairs, 
    123 M.S.P.R. 434
    , ¶ 19 n.3 (2016).
    6
    Guide states in relevant part: “NAF-HR Section is responsible for ensuring: . . .
    4.5.1.3.   All positions open for recruitment are announced via the authorized
    web-based system.       There is no restriction in using other recruitment sources
    as well;     however,   applicants    must   be    directed   to     make      application
    via the authorized website.” U.S.      Air   Force,    NAF         Personnel     Program
    Management and Administration         Procedures    Guide,    § 4.5.1    (June     2019),
    https://www.lafss.com/wp-content/uploads/docs/naf-human-resources/naf-
    guide.pdf.     The appellant’s undisputed conduct—hiring employees based on
    applicants’ paper résumés without posting announcements through USA Staffing,
    the agency’s authorized web-based hiring system, HR-2 (testimony of the
    appellant)—violated this provision. 4 Further, as her own correspondence shows,
    the appellant was aware of her obligation to follow the NAF Personnel Guide at
    the time of her misconduct. IAF, Tab 12 at 50-51.
    ¶10         Culpable negligence in the performance of official duties is a failure to
    exercise the degree of care required under the particular circumstances, which a
    person of ordinary prudence in the same situation and with equal experience
    would not omit. Velez v. Department of Homeland Security, 
    101 M.S.P.R. 650
    ,
    ¶ 11 (2006), aff’d, 
    219 F. App’x 990
     (Fed. Cir. 2007). Accordingly, in addition
    to the appellant’s violation of the USA Staffing Guide as found by the
    administrative judge, the appellant’s failure to follow the NAF Personnel Guide
    despite her knowledge of her duty to do so, her responsibility, as NAF HRO, to
    ensure her office’s programs adhered to policy, and her years of experience,
    supports the administrative judge’s finding that the agency proved the negligent
    performance of duties charge.        See 
    id., ¶¶ 11-24
     (finding that an appellant’s
    4
    Though he disputed that the appellant’s conduct was negligent, as noted by the
    administrative judge, the appellant’s representative essentially conceded the factual
    accuracy of the depiction of the appellant’s conduct in the negligent performance of
    duties charge at the hearing. ID at 7; HR-2 (the appellant’s representative’s closing
    argument).
    7
    violation of an agency’s policy of which he was aware constituted negligent
    performance of duties).
    The charges provided the appellant with sufficiently specific notice of the reasons
    for her removal.
    ¶11         The appellant argues that, because the charges omitted details such as the
    dates of her misconduct and names of the individuals she improperly hired, the
    proposal notice did not provide her with a meaningful opportunity to reply in
    violation of her due process rights and constituted harmful error. 5         PFR File,
    Tab 1 at 10-11.     Due process in removal proceedings requires notice of the
    charges, an explanation of the agency’s evidence, and an opportunity to respond.
    Cleveland Board of Education v. Loudermill, 
    470 U.S. 532
    , 546 (1985). Under
    
    5 U.S.C. § 7513
    (b), an employee against whom an adverse action is proposed is
    entitled to be informed of the specific reasons for the agency’s proposed act ion.
    Ragolia v. U.S. Postal Service, 
    52 M.S.P.R. 295
    , 301, aff’d, 
    983 F.2d 1086
     (Fed.
    Cir. 1992) (Table). Section 7513(b) requires that the information provided by the
    agency be sufficiently specific to permit the employee to properly respond to the
    agency’s charge. 
    Id.
     The Board has held that the notice requirement is satisfied
    when the proposal and any attachments to it, taken together, provide the employee
    with specific notice of the charges so that she can make an informed and
    meaningful reply. Alvarado v. Department of the Air Force, 
    97 M.S.P.R. 389
    ,
    ¶ 15 (2004).
    ¶12         Reversal of an action for harmful error is warranted when a procedural
    error, whether regulatory or statutory, likely had a harmful effect upon the
    outcome of the case before the agency. Stephen v. Department of the Air Force,
    
    47 M.S.P.R. 672
    , 681 (1991). Harmful error cannot be presumed; the Board will
    5
    The appellant also alleges that the lack of specificity in the negligent performance of
    duties charge violated agency policies and procedures, PFR File, Tab 1 at 17 -18, but
    does not identify what these policies and procedures were. Thus, we have no basis to
    consider this claim further.
    8
    reverse an action for harmful error only when the record shows that the
    procedural error was likely to have caused the agency to reach a conclusion
    different from the one it would have reached in the absence or cure of the error.
    
    Id. at 681, 685
    .
    ¶13          The administrative judge addressed the appellant’s due process and harmful
    error arguments with respect to the negligent performance of duties charge,
    correctly finding them unsupported because the appellant was notified of the
    employees she improperly hired in the evidence file provided with the proposal
    notice, and her replies to the proposal notice indicated that she understood and
    addressed the charge. 6 ID at 17-19; see Alvarado, 
    97 M.S.P.R. 389
    , ¶ 15. The
    appellant provides no basis to disturb these findings.
    ¶14          The appellant’s claim that the lack of candor charge lacked sufficient
    specificity, which the administrative judge did not address, is also unsupported.
    The lack of candor charge notified the appellant of the approximate date of her
    statement, “in or around” September 2020, the name of her supervisor to whom
    she made the statement, a description of the statement that lacked candor, that
    AFSVC gave her permission to accept paper résumés and to make direct hires,
    and an explanation as to why that statement lacked candor, because the appellant
    never actually received such permission. IAF, Tab 5 at 109. The proposal notice
    was also accompanied by a statement from the appellant’s supervisor further
    describing the appellant’s statement and its context, as well as other evidence
    supporting the charge, including statements from AFSVC representatives stating
    that the claimed permission would not have been given. 
    Id. at 127-30, 213-14, 233
    .
    6
    Though the administrative judge purported to only address the appellan t’s due process
    argument, he analyzed the appellant’s claim that the negligent performance of duties
    charge lacked sufficient specificity as alleged violations of both the appellant’s due
    process rights and 
    5 U.S.C. § 7513
    (b). ID at 17-19; see Loudermill, 
    470 U.S. at 546
    ;
    Ragolia, 52 M.S.P.R. at 301.
    9
    ¶15        Finally, the appellant’s written reply—in which she explained that the
    inaccuracies in her statement that formed the basis of the charge were not due to
    her lack of candor, but to her mishearing an AFSVC representative’s statement
    about paper résumés during the USA Staffing training because of noise in the
    room, or her misunderstanding of the difference between résumés and
    applications caused by her lack of training, id. at 102—evidenced that she
    understood the charge. Thus, the appellant fails to demonstrate how the lack of
    candor charge violated her due process rights or 
    5 U.S.C. § 7513
    (b).              See
    Alvarado, 
    97 M.S.P.R. 389
    , ¶¶ 8-15 (finding that under either the requirements of
    minimum due process or 
    5 U.S.C. § 7513
    (b), an appellant received sufficient
    notice in a careless workmanship charge which referred to discrepancies listed in
    attached documentation, and attached to the notice was a chart listing his
    discrepancies, which the appellant understood as evidenced by his reply). Even if
    either of the charges lacked the specificity required by 
    5 U.S.C. § 7513
    (b), there
    is no indication in the record that the appellant would have responded to the
    charges differently or that the deciding official would have reached a different
    result had either charge been set forth with more specificity. Accordingly, no
    harmful error resulted.
    The deciding official’s consideration of ex parte communications did not violate
    the appellant’s due process rights or constitute harmful error.
    ¶16        The appellant also contends that the deciding official’s consideration of ex
    parte communications about her proposed removal violated her due process rights
    and constituted harmful error. 7    PFR File, Tab 1 at 9-10, 16.        Because the
    administrative judge did not address these arguments, we do so here.
    7
    The appellant’s contention that the deciding official was “biased” appears merely to
    rephrase her argument that his consideration of ex parte communications violated her
    due process rights. IAF, Tab 11 at 7; PFR File, Tab 1 at 10.
    10
    ¶17         The record indicates that the deciding official engaged in ex parte
    communications with several installation employees, including the appellant’s
    supervisor and other members of the civilian personnel office, regarding the
    appellant’s proposed removal prior to issuing his decision notice. IAF, Tab 18
    at 9-15, 23-31, 92-96, HR-1 (testimony of the appellant’s supervisor and of the
    deciding official), HR-2 (testimony of the proposing official).           He stated that
    some of these conversations were prompted by his need for clarification on hiring
    procedures and the proposal “package.”            IAF, Tab 18 at 13, 21, 94, HR-1
    (testimony of the deciding official).         He also stated that, prompted by the
    appellant’s claim in her reply that her Schedule A letter put the agency on notice
    that she was disabled and in need of a reasonable accommodation, he spoke with
    an HR official who informed him that the appellant had not requested a
    reasonable accommodation, that a request for a reasonable accommodation
    needed to be supported by medical documentation, and that the appellant’s
    Schedule A letter, which stated the nature of her disability but did not provide
    further detail, was insufficient to support a request for a reasonable
    accommodation. IAF, Tab 5 at 99, 103, Tab 18 at 75, 77-81, HR-1 (testimony of
    the deciding official).       Lastly, the appellant’s supervisor asked the deciding
    official between the issuance of the proposal notice and the deciding official’s
    decision for permission to speak to AFSVC about issues resulting from the
    appellant’s misconduct and to fund assistance of the NAF HR office. 8                 IAF,
    Tab 18 at 234, HR-1 (testimony of the appellant’s supervisor), HR-2 (testimony
    of the proposing official).
    ¶18         Pursuant to the decisions of the U.S. Court of Appeals for the Federal
    Circuit (Federal Circuit) in Ward v. U.S. Postal Service, 
    634 F.3d 1274
    , 1279-80
    8
    The deciding official also spoke to his supervisor about the appellant’s proposed
    removal and related matters prior to the issuance of his decision notice, but it is unclear
    what information, if any, he received during those conversations. IAF, Tab 18 at 23 -31.
    11
    (Fed. Cir. 2011), and Stone v. Federal Deposit Insurance Corporation, 
    179 F.3d 1368
    , 1376-77 (Fed. Cir. 1999), a deciding official violates an employee’s due
    process rights when he relies upon new and material ex parte informat ion as a
    basis for his decisions on the merits of a proposed charge or penalty. In Stone,
    the Federal Circuit identified three factors to be used to determine if ex parte
    information is new and material: (1) whether the ex parte information introduced
    cumulative, as opposed to new, information; (2) whether the employee knew of
    the information and had an opportunity to respond; and (3) whether the
    communication was of the type likely to result in undue pressure on the deciding
    official to rule in a particular manner. 
    179 F.3d at 1377
    . The ultimate inquiry in
    determining whether a due process violation occurred is whether the ex parte
    communication is so substantial and so likely to cause prejudice that no employee
    can fairly be required to be subjected to a deprivation of pr operty under such
    circumstances.   
    Id.
       The agency does not dispute that the appellant was not
    notified of the information the deciding official obtained during his ex parte
    communications, and thus only the first and third Stone factors are at issue. IAF,
    Tab 18 at 14; see PFR File, Tab 3 at 7-8.
    ¶19        Ward, Stone, and their progeny recognize           that not all ex parte
    communications rise to the level of due process violations.     Thus, a deciding
    official does not violate an employee’s right to due process when he considers
    issues raised by an employee in her response to the proposed adverse action and
    then rejects those arguments in reaching a decision.    Grimes v. Department of
    Justice, 
    122 M.S.P.R. 36
    , ¶ 13 (2014).      Further, a deciding official does not
    violate an employee’s due process rights by initiating an ex parte communication
    that only confirms or clarifies information already contained in the record. Blank
    v. Department of the Army, 
    247 F.3d 1225
    , 1229 (Fed. Cir. 2001). In Blank, the
    Federal Circuit found that a deciding official’s investigatory interviews to
    determine whether there were inconsistencies in the agency’s case and to
    ascertain the veracity of an appellant’s affirmative defenses only confirmed and
    12
    clarified information already in the record without introducing new and material
    information, and therefore did not violate the appellant’s due process rights. 
    Id. at 1227, 1229-30
    .
    ¶20        In Mathis v. Department of State, 
    122 M.S.P.R. 507
    , ¶¶ 6-16 (2015), we
    considered whether a deciding official’s ex parte communications regarding
    assertions an appellant made in reply to a proposed removal for unacceptable
    performance introduced new, as opposed to cumulative, information. In her reply
    to her proposed removal, the appellant in Mathis attributed her low production
    rate to computer outages and work on complex cases, and alleged that the agency
    ignored her requests for a reasonable accommodation.        
    Id., ¶ 3
    . The deciding
    official investigated these alleged mitigating circumstances by ema iling an HR
    representative, who responded that the agency made allowances for significant
    computer outages, that complex cases were part of the normal work of the
    appellant’s position, and that the appellant never sent any information to the
    agency’s reasonable accommodation division despite being informed of the
    reasonable accommodation process.        
    Id., ¶ 4
    .   We found that the deciding
    official’s consideration of this information did not introduce new information
    because the HR representative’s response merely clarified or confirmed whether
    the allegations raised in the appellant’s reply were supported by the facts , and
    was consistent with information already in the record . 
    Id., ¶ 12
    .
    ¶21        Here, the deciding official’s ex parte communications did not introduce new
    information for the reasons we described in Mathis.        The communications in
    which the deciding official obtained clarification of hiring procedures and
    information in the proposal package are firmly under the ambit of investigatory
    communications that do no more than confirm or clarify the record , and
    consistent with Blank and Mathis, did not violate the appellant’s due process
    rights. See Blank, 
    247 F.3d at 1229-30
    ; Mathis, 
    122 M.S.P.R. 507
    , ¶ 12. Indeed,
    descriptions of proper hiring practices were already contained in the record the
    agency relied on to take its action and which was provided to the appellant. IAF,
    13
    Tab 5 at 115, 127-130, 213, 233. As in Mathis, the deciding official’s ex parte
    communications regarding the absence of a request for, or documentation to
    support, a reasonable accommodation from the appellant merely clarified or
    confirmed whether the disability discrimination allegation raised in the
    appellant’s reply was supported by facts.           Further, the content of these
    communications        comported   with   the   absence   of   any   actual   reasonable
    accommodation request or supporting medical documentation in the record. IAF,
    Tab 18 at 74-75, 83, HR-1 (testimony of the appellant’s supervisor and of the
    deciding official).    There is also no indication in the record that the deciding
    official received any new information from the appellant’s supervisor during her
    requests for permission to speak to AFSVC or to fund assistance for the NAF HR
    office.   Accordingly, the deciding official’s ex parte communications did not
    introduce new information under the first Stone factor.
    ¶22         Regarding the third Stone factor, we follow our holding in Mathis, in which
    the information contained in the ex parte communications was of the same
    character as the information at issue here, and was found to be not of the type
    likely to result in undue pressure upon the deciding official to rule in a particul ar
    manner. 
    122 M.S.P.R. 507
    , ¶ 15. This case is dissimilar from instances in which,
    for example, deciding officials placed decisive weight on new information
    obtained in ex parte communications or considered aggravating factors which
    were not contained within the agencies’ proposal notices without giving the
    appellants an opportunity to respond. See, e.g., Young v. Department of Housing
    and Urban Development, 
    706 F.3d 1372
    , 1377 (Fed. Cir. 2013) (finding that ex
    parte communications constituting a “huge” departure from the record contained
    more than confirming and clarifying information, and were new and material
    because they played a significant and overwhelming role in the removal
    decision); Solis v. Department of Justice, 
    117 M.S.P.R. 458
    , ¶¶ 9-10 (2012) (ex
    parte information consisted of deciding official’s consideration of appellant being
    Giglio-impaired).
    14
    ¶23        Thus, weighing all of the Stone factors, we find that the information
    contained in the ex parte communications was not “so substantial and so likely to
    cause prejudice that no employee can fairly be required to be subjected to a
    deprivation of property under such circumstances,” Stone, 
    179 F.3d at 1377
    , and
    conclude that the deciding official’s consideration of ex parte communications
    did not violate the appellant’s due process rights. We also find that, to the extent
    that the deciding official’s ex parte communications may have constituted
    procedural error, 9 there is no indication in the record that any such error was
    harmful in that it was likely to have caused the agency to reach a conclusion
    different from the one it would have reached absent the error .          See Tom v.
    Department of the Interior, 
    97 M.S.P.R. 395
    , ¶ 43 (2004).
    The appellant’s claim that she was not adequately trained in violation of the merit
    system principle in 
    5 U.S.C. § 2301
    (b)(7) does not warrant relief.
    ¶24        Finally, the appellant contends that deficiencies in the AFSVC in-person
    USA Staffing training and USA Staffing Guide and her unheeded requests for
    training to her supervisors affected her ability to perform her duties. PFR File,
    Tab 1 at 7-8, 12-14. Although the administrative judge appropriately credited the
    testimony of other witnesses who refuted the appellant’s arguments that the USA
    Staffing training or guide were inadequate, ID at 12 n.6 (citing HR -1 (testimony
    of the AFSVC representative and of the Goodfellow NAF HRO)), the appellant
    raises these issues on review to argue for the first time that the agency violated
    the merit system principle in 
    5 U.S.C. § 2301
     (b)(7), which states “[e]mployees
    should be provided effective education and training in cases in which such
    education and training would result in better organizational and individual
    performance.” PFR File, Tab 1 at 12-13. Because she fails to show that this new
    9
    Though the appellant alleges that the deciding official’s consideration of ex parte
    communications violated the agency’s policies and procedures, PFR File, Tab 1
    at 17-18, she fails to identify what these policies and procedures were. Thus, we need
    not consider this claim further.
    15
    argument is based on new and material evidence not previously available despite
    her due diligence, we need not consider it.         Clay v. Department of the Army,
    
    123 M.S.P.R. 245
    , ¶ 6 (2016).
    ¶25         However, even if we were to consider the argument, it would fail on the
    merits because the Board has long held that the merit systems principles set forth
    in 
    5 U.S.C. § 2301
     are not self-executing and that, absent evidence that an agency
    violated a law, rule, or regulation implementing the merit system principle, i.e.,
    committed a prohibited personnel practice, an alleged violation thereof does not
    give rise to an affirmative defense to an adverse action. LeBlanc v. Department
    of Transportation, 
    60 M.S.P.R. 405
    , 417 (1994), aff’d, 
    53 F.3d 346
     (Fed. Cir.
    1995) (Table). Because the appellant has not identified a law, rule, or regulation
    implementing section 2301(b)(7) that the agency violated, let alone alleged that
    the agency committed a prohibited personnel practice, her allegation that the
    agency violated section 2301(b)(7) fails. 10
    10
    Aside from the appellant’s claim under section 2301(b)(7), her argument that she was
    inadequately trained by the agency is contradicted by the weight of the evidence. We
    agree with the administrative judge’s refutation of this argument , and also note that the
    record shows that after the USA Staffing training, the appellant was allowed to release
    job vacancies on USA Staffing only after AFSVC confirmed her ability to input
    vacancies into the platform. Tab 12 at 39-40, HR-1 (testimony of the AFSVC
    representative). Further, the Goodfellow Air Force Base NAF HRO stated that in
    August 2020, prior to the appellant’s misconduct, she provided the appellant with a user
    guide with step-by-step instructions for each section of USA Staffing she created and
    kept up-to-date. IAF, Tab 18 at 128-29. The appellant’s supervisor stated that she
    never learned, from the appellant or elsewhere, that the USA Staffing training was
    poorly conducted, that the USA Staffing Guide had any gaps, or that the appellant had
    any difficulty understanding how to use USA Staffing. HR -1 (testimony of the
    appellant’s supervisor). Contrary to the appellant’s asserti ons, the proposing official
    stated that she did not recall the appellant ever raising concerns with her about training.
    HR-2 (testimony of the proposing official). Finally, even if the agency’s USA Staffing
    training or USA Staffing Guide was deficient in any respect, the appellant could have
    chosen to avail herself of assistance from AFSVC—which’s purpose was to assist
    installations and with which she was in regular contact—or others in the agency to
    operate USA Staffing rather than resort to misconduct. IAF, Tab 12 at 31, 35-37,
    50-51, 53-54, 62-63, 92, Tab 15 at 205, 234-37, 241, 257-58, Tab 18 at 128-29, Tab 27
    16
    The penalty of removal is within the tolerable limits of reasonableness.
    ¶26         In assessing the agency's penalty determination, the administrative judge
    found that the deciding official had considered the relevant Douglas factors and
    that the penalty of removal was within the tolerable limits of reasonableness. ID
    at 19-21. The administrative judge noted that the deciding official had considered
    the appellant’s 11 years of service, clean disciplinary record, and positive
    performance ratings as mitigating factors. ID at 20. Although we agree with the
    administrative judge’s conclusion that the penalty of removal was within the
    tolerable limits of reasonableness, we supplement his penalty analysis to consider
    an additional potential mitigating factor.
    ¶27         Although the appellant had notice of the proper hiring procedures, her
    office was understaffed and the staff members who were in place did not have
    adequate training on hiring procedures. IAF, Tab 18 at 171 -77. The appellant
    raised concerns with her supervisor but indicated that she was not getting much
    help. 
    Id. 177-78
    . After the appellant’s removal, the agency brought in a HRO
    from another facility to assist with various human resources matters; she reported
    to management that “after being present in the NAF HRO i t was clear the current
    personnel on staff needed a foundational training on all things NAF HRO,”
    including USA Staffing and the recruitment process. IAF, Tab 14 at 80. These
    staffing and training issues may have contributed to the work environment in
    which the appellant filled positions without following the required procedures. If
    the agency had only charged the appellant with negligent performance of her
    duties, there might have been grounds for mitigation. However, in light of the
    appellant’s lack of candor and her failure to fully accept responsibility for her
    actions, we find that the appellant’s supervisors reasonably lost trust and
    at 47, HR-1 (testimony of the ASFVC representative), HR-2 (testimony of the
    appellant).
    17
    confidence in her ability to carry out the duties of her position. We therefore find
    that the penalty of removal was within the tolerable limits of reasonableness.
    NOTICE OF APPEAL RIGHTS 11
    The initial decision, as supplemented by this Final Order, constitutes the
    Board’s final decision in this matter.      
    5 C.F.R. § 1201.113
    .      You may obtain
    review of this final decision. 
    5 U.S.C. § 7703
    (a)(1). By statute, the nature of
    your claims determines the time limit for seeking such review and the appropriate
    forum with which to file. 
    5 U.S.C. § 7703
    (b). Although we offer the following
    summary of available appeal rights, the Merit Systems Protection Board does not
    provide legal advice on which option is most appropriate for your situation and
    the rights described below do not represent a statement of how courts will rule
    regarding which cases fall within their jurisdiction. If you wish to seek review of
    this final decision, you should immediately review the law applicable to your
    claims and carefully follow all filing time limits and requirements. Failure to file
    within the applicable time limit may result in the dismissal of your case by your
    chosen forum.
    Please read carefully each of the three main possible choices of review
    below to decide which one applies to your particular case. If you have questions
    about whether a particular forum is the appropriate one to review your case, you
    should contact that forum for more information.
    (1) Judicial review in general. As a general rule, an appellant seeking
    judicial review of a final Board order must file a petition for review with the U.S.
    Court of Appeals for the Federal Circuit, which must be received by the court
    11
    Since the issuance of the initial decision in this matter, the Board may have updated
    the notice of review rights included in final decisions. As indicated in the notice, the
    Board cannot advise which option is most appropriate in any matter.
    18
    within 60 calendar days of the date of issuance of this decision.                 
    5 U.S.C. § 7703
    (b)(1)(A).
    If you submit a petition for review to the U.S. Court of Appeals for the
    Federal   Circuit,   you   must   submit    your   petition    to   the   court    at   the
    following address:
    U.S. Court of Appeals
    for the Federal Circuit
    717 Madison Place, N.W.
    Washington, D.C. 20439
    Additional information about the U.S. Court of Appeals for the Federal
    Circuit is available at the court’s website, www.cafc.uscourts.gov. Of particular
    relevance is the court’s “Guide for Pro Se Petitioners and Appellants,” which is
    contained within the court’s Rules of Practice, and Forms 5, 6, 10, and 11.
    If you are interested in securing pro bono representation for an appeal to
    the U.S. Court of Appeals for the Federal Circuit, you may visit our website at
    http://www.mspb.gov/probono for information regarding pro bono representation
    for Merit Systems Protection Board appellants before the Federal Circuit.
    The Board neither endorses the services provided by any attorney nor warrants
    that any attorney will accept representation in a given case.
    (2) Judicial   or    EEOC    review     of   cases      involving   a   claim      of
    discrimination. This option applies to you only if you have claimed that you
    were affected by an action that is appealable to the Board and that such action
    was based, in whole or in part, on unlawful discrimination. If so, you may obtain
    judicial review of this decision—including a disposition of your discrimination
    claims—by filing a civil action with an appropriate U.S. district court (not the
    U.S. Court of Appeals for the Federal Circuit), within 30 calendar days after you
    receive this decision.      
    5 U.S.C. § 7703
    (b)(2); see Perry v. Merit Systems
    Protection Board, 
    582 U.S. 420
     (2017). If you have a representative in this case,
    and your representative receives this decision before you do, then you must file
    19
    with the district court no later than 30 calendar days after your representative
    receives this decision. If the action involves a claim of discrimination based on
    race, color, religion, sex, national origin, or a disabling condition, you may be
    entitled to representation by a court-appointed lawyer and to waiver of any
    requirement of prepayment of fees, costs, or other security.        See 42 U.S.C.
    § 2000e-5(f) and 29 U.S.C. § 794a.
    Contact information for U.S. district courts can be found at their respective
    websites, which can be accessed through the link below:
    http://www.uscourts.gov/Court_Locator/CourtWebsites.aspx.
    Alternatively, you may request review by the Equal Employment
    Opportunity Commission (EEOC) of your discrimination claims only, excluding
    all other issues. 
    5 U.S.C. § 7702
    (b)(1). You must file any such request with the
    EEOC’s Office of Federal Operations within 30 calendar days after you receive
    this decision. 
    5 U.S.C. § 7702
    (b)(1). If you have a representative in this case,
    and your representative receives this decision before you do, then you must file
    with the EEOC no later than 30 calendar days after your representative receives
    this decision.
    If you submit a request for review to the EEOC by regular U.S. mail, the
    address of the EEOC is:
    Office of Federal Operations
    Equal Employment Opportunity Commission
    P.O. Box 77960
    Washington, D.C. 20013
    If you submit a request for review to the EEOC via commercial delivery or
    by a method requiring a signature, it must be addressed to:
    Office of Federal Operations
    Equal Employment Opportunity Commission
    131 M Street, N.E.
    Suite 5SW12G
    Washington, D.C. 20507
    20
    (3) Judicial    review     pursuant    to   the   Whistleblower       Protection
    Enhancement Act of 2012. This option applies to you only if you have raised
    claims of reprisal for whistleblowing disclosures under 
    5 U.S.C. § 2302
    (b)(8) or
    other protected activities listed in 
    5 U.S.C. § 2302
    (b)(9)(A)(i), (B), (C), or (D).
    If so, and your judicial petition for review “raises no challenge to the Board’s
    disposition of allegations of a prohibited personnel practice described in section
    2302(b) other than practices described in section 2302(b)(8), or 2302(b)(9)(A)(i),
    (B), (C), or (D),” then you may file a petition for judicial review either with the
    U.S. Court of Appeals for the Federal Circuit or any court of appeals of
    competent jurisdiction. 12   The court of appeals must receive your petition for
    review within 60 days of the date of issuance of this decision.               
    5 U.S.C. § 7703
    (b)(1)(B).
    If you submit a petition for judicial review to the U.S. Court of Appeals for
    the Federal Circuit, you must submit your petition to the court at the
    following address:
    U.S. Court of Appeals
    for the Federal Circuit
    717 Madison Place, N.W.
    Washington, D.C. 20439
    Additional information about the U.S. Court of Appeals for the Fede ral
    Circuit is available at the court’s website, www.cafc.uscourts.gov. Of particular
    relevance is the court’s “Guide for Pro Se Petitioners and Appellants,” which is
    contained within the court’s Rules of Practice, and Forms 5, 6, 10, and 11.
    12
    The original statutory provision that provided for judicial review of certain
    whistleblower claims by any court of appeals of competent jurisdiction expired on
    December 27, 2017. The All Circuit Review Act, signed into law by the President on
    July 7, 2018, permanently allows appellants to file petitions for judicial review of
    MSPB decisions in certain whistleblower reprisal cases with the U.S. Court of Appeals
    for the Federal Circuit or any other circuit court of appeals of competent jurisdiction.
    The All Circuit Review Act is retroactive to November 26, 2017. Pub. L. No. 115 -195,
    
    132 Stat. 1510
    .
    21
    If you are interested in securing pro bono representation for an appeal to
    the U.S. Court of Appeals for the Federal Circuit, you may visit our website at
    http://www.mspb.gov/probono for information regarding pro bono representation
    for Merit Systems Protection Board appellants before the Federal Circuit. The
    Board neither endorses the services provided by any attorney nor warrants that
    any attorney will accept representation in a given case.
    Contact information for the courts of appeals can be found at their
    respective websites, which can be accessed through the link below:
    http://www.uscourts.gov/Court_Locator/CourtWebsites.aspx.
    FOR THE BOARD:                                    /s/ for
    Jennifer Everling
    Acting Clerk of the Board
    Washington, D.C.