Premier, Inc. v. Peterson , 232 N.C. App. 601 ( 2014 )


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  •                                NO. COA13-344
    NORTH CAROLINA COURT OF APPEALS
    Filed: 4 March 2014
    PREMIER, INC.,
    Plaintiff,
    v.                                    Mecklenburg County
    No. 11 CVS 1054
    DAN PETERSON; OPTUM COMPUTING
    SOLUTIONS, INC.; HITSCHLER-CERA,
    LLC; DONALD BAUMAN; MICHAEL
    HELD; THE HELD FAMILY LIMITED
    PARTNERSHIP; ROBERT WAGNER;
    ALEK BEYNENSON; I-GRANT
    INVESTMENTS, LLC; JAMES MUNTER;
    GAIL SHENK; STEVEN E. DAVIS;
    CHARLES W. LEONARD, III and JOHN
    DOES 1-10,
    Defendants.
    Appeal by defendants from order entered 11 December 2012 by
    Judge Calvin E. Murphy in Mecklenburg County Superior Court.
    Heard in the Court of Appeals 29 August 2013.
    Moore & Van Allen, PLLC, by J. Mark Wilson, Kathryn G.
    Cole, and Benjamin R. Huber, for plaintiff-appellee.
    Williams Mullen, by Christopher G. Browning,                  Jr.   and
    Garrick A. Sevilla, for defendants-appellants.
    DAVIS, Judge.
    Dr.      Dan   Peterson   (“Dr.     Peterson”);     Optum   Computing
    Solutions,    Inc.;   Hitschler-Cera,   LLC;   Donald   Bauman;    Michael
    -2-
    Held; the Held Family Limited Partnership; Robert Wagner; Alek
    Beynenson; I-Grant Investments, LLC; James Munter; Gail Shenk;
    Steven E. Davis; Charles W. Leonard, III; and John Does 1-10
    (collectively      “Defendants”)        appeal      from    the     trial       court’s    11
    December    2012       order   granting     summary         judgment       in    favor     of
    Plaintiff   Premier,       Inc.    (“Premier”)         on   (1)     its    claim    for     a
    declaratory judgment that it did not breach its contract with
    Defendants;      and     (2)   Defendants’      counterclaims          for      breach     of
    contract,       attorneys’     fees,    and     recovery       of    audit       expenses.
    After careful review, we vacate the trial court’s order granting
    summary judgment and remand for further proceedings.
    Factual Background
    On   29    September      2006,    Premier       acquired        Cereplex,         Inc.
    (“Cereplex”) by entering into a Stock Purchase Agreement (the
    “Agreement”)       with    Defendants,        the      former       shareholders          and
    stakeholders of Cereplex.           Cereplex developed and designed web-
    based surveillance and analytic services to healthcare providers
    through its software products, Setnet and PharmWatch.                               Setnet
    was   designed      to    assist    healthcare         providers          in    detecting,
    responding to, and preventing healthcare-associated infections
    (“HAIs”).        HAIs    are   infections       that    patients       acquire      during
    their course of treatment in a healthcare facility or setting.
    -3-
    The Setnet program provided various alerts, reports, and other
    monitoring         and    surveillance             functions      regarding     the    possible
    presence of HAIs in healthcare providers’ patient population.
    PharmWatch was a program designed to optimize treatment,
    curb resistance to antibiotics, and prevent unnecessary use or
    overuse       of    antibiotics.                 The       PharmWatch       product    provided
    automated surveillance and monitoring by generating alerts to
    notify    a    healthcare               provider      of    a   potential    problem    in   the
    provision and dosage of antibiotics to a particular patient.
    After                acquiring              Cereplex,            Premier          developed
    SafetySurveillor,                  a     successor         product    that      combined     the
    functionalities               of       Setnet   and    PharmWatch       into    one    software
    program.           SafetySurveillor,               like     its   predecessors,       generates
    automated alerts to notify the user of potential problems that
    require attention.                     SafetySurveillor’s key features relate to
    its ability to (1) facilitate infection prevention by firing
    alerts     to       infection              control         professionals       regarding     the
    potential existence of clusters or outbreaks of HAIs; and (2)
    provide configurable pharmacological-related alerts based on set
    variables,         including            high-cost      medication,      drug    combinations,
    length of therapy, lab results, and other factors.
    Pursuant             to    the       Agreement,        Defendants    were    entitled     to
    -4-
    receive an annual earnout payment (the “Earnout Amount”) from
    Premier for five years following the date of the Agreement.   The
    Earnout Amount provision of the Agreement states, in pertinent
    part, as follows:
    (iii) Earnout.    On each of the dates that
    are the first five (5) anniversaries of the
    Closing Date, the Earnout Amount earned
    during the preceding twelve (12) months
    shall be determined by the Buyer in good
    faith (the “Yearly Earnout”). . . . “Earnout
    Amount” shall mean an amount equal to
    $12,500 for each Hospital Site where a
    Product Implementation occurs during the
    applicable 12-month period; excluding the
    first fifty (50) Hospital Sites where a
    Product Implementation occurs . . . . For
    the avoidance of doubt the first fifty (50)
    Hospital   Site   threshold   is    a   one-time
    threshold,    not    an    annual     threshold.
    "Hospital Site" shall mean an individual
    hospital, nursing home, care center or
    similar facility (and for the avoidance of
    doubt a single health care company or
    hospital group may consist of multiple
    Hospital Sites).      “Product Implementation”
    means   a   Hospital    Site   that    has   (A)
    subscribed to or licensed the Company's
    Setnet   or   PharmWatch    product    (or   any
    derivative thereof, successor product, or
    new product that substantially replaces the
    functionality of either product), whether
    such product is provided, sold or licensed
    (for a charge or at no charge, or provided
    on a stand-alone basis or bundled with other
    products and/or services) to the applicable
    Hospital Site by Company (or its successor
    in interest), any affiliate of the Company
    or any reseller authorized by the Company,
    and    (B)     completed     any      applicable
    implementation, configuration and testing of
    -5-
    the product so that the product is ready for
    production   use   by   the   Hospital   Site.
    Together with the delivery of each Yearly
    Earnout,   the   Buyer   shall   provide   the
    Sellers'   Representative   with   a   written
    report listing the names and addresses of
    the Hospital Sites covered by the applicable
    Yearly Earnout payment.
    The Agreement provided that Defendants were authorized to
    conduct an annual audit to verify that Premier was paying out
    the   correct     Earnout    Amount   to     Defendants.      Defendants   were
    responsible for paying the expenses associated with the audit
    unless the audit revealed that Premier had underpaid the Earnout
    Amount by more than 5%.         If the applicable Earnout Amount was in
    dispute, Premier would not have any obligation to pay the costs
    and expenses of the audit “unless a final, nonappealable order
    of a court or an arbitrator that is binding on [Premier] finds
    that the Audit findings are correct.”
    From May     2010     to September 2010,      Dr. Peterson, the co-
    founder     and    former     Chief   Executive     Officer     of   Cereplex,
    conducted     a    pilot     audit    on     Defendants’   behalf    regarding
    Premier’s compliance with the Agreement.             Dr. Peterson testified
    by affidavit that in determining the appropriate Earnout Amount
    that Defendants were due, his audit “reported on the occurrence
    of single-event alerts as a simple and sure way to identify
    -6-
    Product Implementations of SafetySurveillor1 for the Audit.”                               A
    single-event           alert        refers      to     the        notification            the
    SafetySurveillor             program    dispatches         to     infection           control
    professionals or other designated medical personnel to identify
    either (1) the potential presence of an HAI in a patient who was
    discharged from a hospital and later sought medical attention
    from another healthcare facility; or (2) a possible problem with
    the antibiotic therapy prescribed to a patient.
    Dr. Peterson examined Premier’s databases and discovered
    over 1,000 healthcare facilities from which an alert had been
    fired.     His affidavit states that “[e]ach alert relates to an
    individual patient and is specific to the facility at which that
    patient    was     seen,      and   each     alert   was   sent    to     at    least    one
    clinician who had chosen to be alerted about the event.”                                   He
    also explained that in order for an alert to be fired from a
    facility, the SafetySurveillor program must have acquired access
    to the facility’s patient data.
    The conclusion reached by Dr. Peterson from his audit was
    that     Premier       had     provided      SafetySurveillor        to        over    1,000
    facilities       yet    had     only   recognized      263      Hospital        Sites     for
    1
    SafetySurveillor, the successor product of       Setnet and
    PharmWatch, replaced those two software programs and was the
    only relevant product for purposes of Product Implementation in
    2010.
    -7-
    purposes     of     the    Product     Implementation    provision    of   the
    Agreement.        Based on Dr. Peterson’s audit, Defendants informed
    Premier    that     they    intended    to    initiate   litigation   against
    Premier for miscalculating the Earnout Amount and violating the
    terms of the Agreement.
    On 19 January 2011, Premier filed an action in Mecklenburg
    County Superior Court seeking a declaratory judgment that it had
    not breached the Agreement.            On 27 April 2011, Defendants filed
    an answer and counterclaims.             Defendants alleged that Premier
    had, in fact, breached its contract with Defendants and sought
    damages as well as the recovery of audit expenses and attorneys’
    fees.     The matter was designated a complex business case and
    assigned to the Honorable Calvin E. Murphy.
    On 29 July 2011, the trial court entered a case management
    order giving the parties until 30 April 2012 to complete fact
    discovery and until 31 July 2012 to complete all discovery.                 On
    30 August 2011, approximately 40 days after the entry of the
    case management order, Premier filed a motion for judgment on
    the pleadings pursuant to Rule 12(c) of the North Carolina Rules
    of Civil Procedure or, in the alternative, a motion for summary
    judgment pursuant to Rule 56.
    The trial court conducted a hearing on 14 December 2011 and
    -8-
    entered    its     order    and    opinion      on    11    December     2012    granting
    summary judgment in Premier’s favor on its declaratory judgment
    claim as well as           on Defendants’ counterclaims                 for breach of
    contract,    attorneys’         fees,    and       recovery     of    audit     expenses.2
    Defendants appealed to this Court.
    Analysis
    On an appeal from an order granting summary judgment, this
    Court reviews the trial court’s decision de novo.                              Shroyer v.
    Cty. of Mecklenburg, 
    154 N.C. App. 163
    , 167, 
    571 S.E.2d 849
    , 851
    (2002).      Summary       judgment     is     appropriate       if    “the    pleadings,
    depositions, answers to interrogatories, and admissions on file,
    together with the affidavits, if any, show that there is no
    genuine issue as to any material fact and that any party is
    entitled to a judgment as a matter of law.”                          Dockery v. Quality
    Plastic Custom Molding, Inc., 
    144 N.C. App. 419
    , 421, 
    547 S.E.2d 850
    , 852 (2001).
    In a contract dispute between two parties, the trial court
    may interpret a plain and unambiguous contract as a matter of
    law   if   there    are    no     genuine     issues       of   material      fact.   See
    McKinnon v. CV Indus., Inc., 
    213 N.C. App. 328
    , 333, 
    713 S.E.2d 2
    The trial court granted summary judgment in favor of Defendants
    on Premier’s claim for attorneys’ fees after concluding that
    there was no statutory basis for an award of attorneys’ fees in
    Premier’s favor.
    -9-
    495,    500    (“Courts   may   enter    summary    judgment    in   contract
    disputes because they have the power to interpret the terms of
    contracts.”), disc. review denied, 
    365 N.C. 353
    , 
    718 S.E.2d 376
    (2011); Metcalf v. Black Dog Realty, LLC, 
    200 N.C. App. 619
    ,
    633,   
    684 S.E.2d 709
    ,   719   (2009)   (“[W]hen   the   language   of   a
    contract is not ambiguous, no factual issue appears and only a
    question of law which is appropriate for summary judgment is
    presented to the court.”).
    “Whenever a court is called upon to interpret a contract
    its primary purpose is to ascertain the intention of the parties
    at the moment of its execution.”             Lane v. Scarborough, 
    284 N.C. 407
    , 409-10, 
    200 S.E.2d 622
    , 624 (1973).                In determining the
    parties’ intent, the court must construe the contract “in a
    manner that gives effect to all of its provisions, if the court
    is reasonably able to do so.”            Johnston Cty. v. R.N. Rouse &
    Co., 
    331 N.C. 88
    , 94, 
    414 S.E.2d 30
    , 34 (1992).
    The key language in the Agreement that lies at the heart of
    this dispute states as follows:
    “Product Implementation” means a Hospital
    Site that has (A) subscribed to or licensed
    the Company's Setnet or PharmWatch product
    (or   any   derivative   thereof,    successor
    product, or new product that substantially
    replaces   the    functionality   of    either
    product), whether such product is provided,
    sold or licensed (for a charge or at no
    -10-
    charge, or provided on a stand-alone basis
    or   bundled  with   other  products  and/or
    services) to the applicable Hospital Site by
    Company (or its successor in interest), any
    affiliate of the Company or any reseller
    authorized by the Company . . . .
    (Emphasis added.)
    The parties offer different views on how the italicized
    language quoted above should be interpreted.                      Relying on the
    “subscribed to or licensed” phrase, Premier contends that in
    order for Product Implementation to occur, a Hospital Site must
    affirmatively       take    steps     to      subscribe    to    or    license     the
    SafetySurveillor product.            Based on this interpretation, Premier
    claims    that     it    fully    satisfied      its    obligations      under     the
    Agreement by making Earnout payments for 213 of the 263 Hospital
    Sites    that    had     formal     written    subscription      agreements      with
    Premier.3
    Defendants,            conversely,          assert         that       Premier’s
    interpretation of Product Implementation is too narrow.                            They
    argue    that    the     “whether    such     product     is   provided,    sold    or
    licensed”       phrase    broadens     the    circumstances      under     which    an
    annual Earnout payment can accrue.                As such, Defendants contend
    3
    Pursuant to the Agreement, the first 50 Hospital Sites where
    Product Implementation occurs are excluded when calculating the
    appropriate Earnout Amount total.     Thus, payment was made for
    only 213 of these 263 Hospital Sites.
    -11-
    that    the    “subscribed         to   or    licensed”         component           of    Product
    Implementation        is    satisfied        simply        by    virtue        of        Premier’s
    provision of the SafetySurveillor product to a facility.                                       Based
    on   this     reasoning,         Defendants       contend       that     Premier          was    not
    entitled      to     summary       judgment       because       the      results          of     Dr.
    Peterson’s audit — specifically the data showing the numerous
    facilities from which single-event alerts were fired — indicated
    that Premier had “provided” the SafetySurveillor program to over
    1,000    facilities,        thereby      causing          Product      Implementation             to
    occur regardless of whether those facilities had actually taken
    steps to subscribe to or license the product.
    Premier responds by arguing that Defendants’ interpretation
    of Product Implementation reads the “subscribed to or licensed”
    language      out    of    the    Agreement.          Defendants’         interpretation,
    according to Premier, treats the “subscribed to or licensed”
    phrase as having been effectively superseded by the “whether
    such product is provided, sold or licensed” phrase.
    In   its     order   and     opinion,        the    trial       court    agreed          with
    Premier’s      interpretation           of    the     Agreement,          ruling          that     a
    Hospital      Site    was    required        to   subscribe         to    or    license          the
    product in order for Product Implementation to occur.                                The trial
    court harmonized the “subscribed to or licensed” phrase with the
    -12-
    “whether such product is provided, sold or licensed” phrase by
    determining that        “while it does not matter who provides the
    product to the Hospital Site or whether the Hospital Site is
    charged, the Hospital Site still must subscribe to or license
    the product in order for ‘Product Implementation’ to occur.”
    (Emphasis added.)
    The trial court, therefore, rejected Defendants’ contention
    that   they    would    be    entitled      to    an   Earnout       payment    any    time
    SafetySurveillor        was    “merely       provided”     to        a    Hospital     Site
    because       that     interpretation            “unreasonably           construes     the
    otherwise unambiguous language of the contract that requires a
    license or subscription.”                 Based on its interpretation of the
    Product Implementation definition in the Agreement, the trial
    court concluded that summary judgment in favor of Premier was
    appropriate.
    We     agree    with         the     trial      court     that        Defendants’
    interpretation would impermissibly read the phrase “subscribed
    to or licensed” out of the Agreement.                   See Singleton v. Haywood
    Elec. Membership Corp., 
    357 N.C. 623
    , 629, 
    588 S.E.2d 871
    , 875
    (2003)      (explaining      that    when    interpreting        a       contract    “[t]he
    various terms of the contract are to be harmoniously construed,
    and if possible, every word and every provision is to be given
    -13-
    effect” (citation and brackets omitted)).                     Defendants’ argument
    hinges     on    the   notion       that   Product       Implementation    can    occur
    simply by virtue of a facility’s receipt of the SafetySurveillor
    product.        However, the unmistakable meaning of the language the
    parties    agreed      upon    in    drafting      the    Agreement   is   that    some
    affirmative act on the part of the Hospital Site is required.
    Defendants simply cannot escape the fact that the definition of
    Product Implementation makes clear that it is the Hospital Site
    that must        “subscribe[] to or license[]” the product.                       Thus,
    contrary        to   Defendants’       proffered        interpretation,    the     mere
    receipt of SafetySurveillor by a facility is, standing alone,
    insufficient to trigger an Earnout payment under the Agreement.
    However, our adoption of this interpretation of the Product
    Implementation definition does not resolve the case.                        To hold,
    as we do, that a Hospital Site must subscribe to or license the
    product in order for Product Implementation to occur is to raise
    the   question         of     whether      the     additional     facilities       that
    Defendants contend qualify as Hospital Sites at which Product
    Implementation         has     occurred      have,       in   fact,   affirmatively
    undertaken steps to subscribe to or license the SafetySurveillor
    product.
    It    is       well    established         that    in   construing    contract
    -14-
    provisions, “[w]here a contract defines a term, that definition
    is to be used.         If no definition is given, non-technical words
    are to be given their meaning in ordinary speech, unless the
    context clearly indicates another meaning was intended.”                         Reaves
    v. Hayes, 
    174 N.C. App. 341
    , 345, 
    620 S.E.2d 726
    , 729 (2005)
    (citation and quotation marks omitted).                 As neither “subscribed”
    nor “licensed” is defined in the Agreement, it is appropriate to
    examine the ordinary and plain meaning of these terms.
    “Subscribe”       means    “to    agree    to    receive       and    pay   for   a
    periodical, service, etc.”             Webster’s New World Dictionary 588
    (1995).     The most applicable dictionary definition of the word
    “license”    is    “official     or    legal    permission      to    do    or   own   a
    specified thing.”        American Heritage College Dictionary 782 (3d
    ed. 1993).        Both definitions connote an affirmative act by the
    recipient prior to receipt of the product or service — be it the
    act of agreeing to receive the product or service or the act of
    obtaining permission to use the product or service.                          Applying
    these     definitions      here,       we   believe      that        the    Agreement
    contemplates       a   mutual    arrangement         between    Premier      and    the
    Hospital     Site      whereby        Premier     agrees       to     provide       the
    SafetySurveillor product and the Hospital Site agrees to accept
    -15-
    it and utilize its services.4
    While the trial court correctly interpreted the Agreement
    as requiring the Hospital Site to take some action to subscribe
    to or license SafetySurveillor, we cannot agree with the trial
    court’s conclusion that summary judgment was appropriate at this
    stage    in   the    litigation.         Defendants          submitted          evidence,
    consisting     primarily    of     the        affidavit       of        Dr.     Peterson,
    suggesting that      Premier provided SafetySurveillor to                        numerous
    additional     facilities        (beyond        the     263        Hospital           Sites
    acknowledged    by    Premier    in     its    calculation         of     the        Earnout
    Amount) for which no payment was made.                Premier does not dispute
    Defendants’    contention       that     alerts       were    fired           from    these
    facilities but claims that (1) there is no evidence that any of
    the     facilities   identified        have    subscribed          to     or     licensed
    SafetySurveillor; and (2) evidence of the firing of alerts is
    not relevant to the issue of whether a facility has subscribed
    to or licensed SafetySurveillor.
    While we have rejected Defendants’ contention that evidence
    4
    However, because the Agreement expressly states that an Earnout
    payment can be triggered — assuming the other requirements are
    met — regardless of whether the product is provided “for a
    charge or at no charge,” payment by the Hospital Site is not
    required.    Similarly, an Earnout payment can be triggered
    whether SafetySurveillor is offered on a stand-alone basis or as
    part of a bundle of other products and services.
    -16-
    of Premier’s mere provision of the SafetySurveillor product to
    facilities,      without      more,     automatically       triggers      Product
    Implementation, we believe that such evidence (as shown by the
    firing of alerts) and the circumstances under which the product
    came to be received by these facilities is probative of the
    issue of whether the facilities did, in fact, meet the criteria
    for Product Implementation.            However, as presently constituted,
    the record is devoid of specific evidence on this issue.                  It may
    or may not ultimately be determined that additional facilities
    beyond the 263 acknowledged by Premier qualify as Hospital Sites
    as to which Product Implementation has occurred; however, on the
    present record, we have no way of knowing the answer to this
    question.
    In   its     complaint,    Premier    summarized       the   relief   it   was
    seeking as follows:
    30. Plaintiff is entitled to a judgment
    declaring that it has not violated any
    purported rights of Defendants pursuant to
    the Stock Purchase Agreement or otherwise
    under federal, state or common law, and is
    not liable to Defendants for any claims,
    including any claims concerning the parties’
    respective rights or obligations pursuant to
    the Stock Purchase Agreement. . . .
    As the party seeking summary judgment, Premier bore “the initial
    burden   of    demonstrating     the    absence   of   a    genuine    issue   of
    -17-
    material fact” as to whether it had fully satisfied its payment
    obligations under the Agreement.                  Austin Maint. & Constr., Inc.
    v. Crowder Constr. Co., ___ N.C. App. ___, ___, 
    742 S.E.2d 535
    ,
    540 (2012) (citation and quotation marks omitted).
    The trial court appears to have reasoned that Premier met
    this burden because (1) Product Implementation could only occur
    when a Hospital Site entered into a formal written agreement
    with   Premier;        and    (2)   neither   party       produced    evidence      “that
    refutes      the    fact     that   [Premier]      paid    Defendant[s]       for   each
    Hospital      Site     that    subscribed     to    or     licensed    the    product”
    through a formal, written subscription or licensing agreement.
    However, as explained above, while the Agreement requires some
    affirmative act by a Hospital Site to subscribe to or license
    the SafetySurveillor product in order for Product Implementation
    to occur, the Agreement does not specifically require a formal,
    written agreement between Premier and the Hospital Site.                              The
    fact    that       Product     Implementation       can     occur    even    when    the
    SafetySurveillor product is provided to the Hospital Site at no
    cost suggests that a more informal process may, in fact, have
    existed.
    The     trial       court    also    concluded       that     Dr.     Peterson’s
    affidavit       constituted         parol     evidence       that     attempted       to
    -18-
    impermissibly add to or revise the unambiguous language of the
    Agreement.     We agree that Dr. Peterson’s affidavit about the
    parties’ intent when negotiating the Agreement should not be
    allowed to alter the contractual terms that the parties agreed
    upon as contained in the four corners of the Agreement; however,
    as explained above, we believe that Dr. Peterson’s affidavit
    contained     evidence         probative       on   the     issue      of    whether   the
    additional     facilities           referenced         in   his     audit      may     have
    subscribed     to     or       licensed    SafetySurveillor.                 Accordingly,
    further     factual    development             is   necessary       to      explore    what
    affirmative    acts        —   if   any    —    were    taken     by     the   facilities
    identified by Defendants to obtain the SafetySurveillor product
    so that any such acts can be evaluated in accordance with our
    interpretation of the “subscribed to or licensed” language in
    the Agreement.
    For these reasons, we conclude that this matter must be
    remanded to the trial court for a fuller development of the
    factual record.       While we do not foreclose the possibility that
    summary judgment may ultimately be appropriate in this matter,
    we believe that such a determination cannot properly be made at
    the present time in light of the incomplete factual record that
    currently exists.          See Ussery v. Taylor, 
    156 N.C. App. 684
    , 686,
    -19-
    
    577 S.E.2d 159
    , 161 (2003) (reversing premature entry of summary
    judgment   and   remanding   to   give    parties   “the   opportunity   to
    further develop the facts”).       Because we are vacating the entry
    of summary judgment and remanding for further proceedings, we
    also vacate the trial court’s rulings on both parties’ claims
    for attorneys’ fees.    We express no opinion as to whether either
    party may be entitled to attorneys’ fees once the trial court
    has rendered a final judgment in this action on remand.
    Conclusion
    For the reasons stated above, we vacate the trial court’s
    order and opinion and remand for further proceedings consistent
    with this opinion.
    VACATED AND REMANDED.
    Judges CALABRIA and STROUD concur.