Surgical Care Affiliates, LLC v. N.C. Department of Health & Human Services ( 2014 )


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  •                           NO. COA13-1322
    NORTH CAROLINA COURT OF APPEALS
    Filed: 19 August 2014
    SURGICAL CARE AFFILIATES, LLC and
    BLUE RIDGE DAY SURGERY CENTER,
    L.P.,
    Petitioners,
    v.                               Office of
    Administrative Hearings
    No. 12 DHR 09678
    N.C. DEPARTMENT OF HEALTH AND
    HUMAN SERVICES, DIVISION OF HEALTH
    SERVICE REGULATION, CERTIFICATE OF
    NEED SECTION,
    Respondent,
    and
    WAKEMED,
    Respondent-Intervenor.
    Appeal by Petitioners from Final Decision entered 23 July
    2013 by Judge Eugene J. Cella in the Office of Administrative
    Hearings. Heard in the Court of Appeals 23 April 2014.
    Nexsen Pruet, PLLC, by Frank S. Kirschbaum,          Robert   A.
    Hamill, and Rachael Lewis Anna, for Petitioners.
    Attorney General Roy Cooper, by Special       Deputy   Attorney
    General June S. Ferrell, for Respondent.
    Smith Moore Leatherwood LLP, by Maureen Demarest Murray,
    Terrill   Johnson  Harris, and  Carrie  A.   Hanger  for
    Respondent-Intervenor.
    STEPHENS, Judge.
    -2-
    Background
    This case involves the proposed relocation of two specialty
    ambulatory operating rooms from Southern Eye Ophthalmic Surgery
    Center (“Southern Eye”)1 to the               WakeMed health care system’s
    Raleigh     Campus,   where    the    operating       rooms   would   be   used   as
    “shared operating rooms” for inpatients and outpatients. WakeMed
    is   a    nonprofit   corporation      that    owns     and   operates     multiple
    health care facilities in the Triangle region of North Carolina.
    WakeMed purchased Southern Eye on 10 May 2012 with the intention
    of   relocating       its     operating       rooms     to    WakeMed      Raleigh.
    Petitioners Surgical Care Affiliates, LLC (“SCA”) and Blue Ridge
    Day Surgery Center, L.P. (“Blue Ridge”)2 operate a multispecialty
    ambulatory surgical facility in Raleigh,3 are direct competitors
    1
    A specialty ambulatory operating room is a surgical facility
    that is used for single-day, outpatient surgical procedures
    limited to one specialty area. See N.C. Gen. Stat. § 131E-
    176(1b), (24f) (2013). For Southern Eye, that specialty is
    ophthalmic surgery.
    2
    SCA is the managing partner of Blue Ridge and has an ownership
    interest in the partnership.
    3
    A multispecialty ambulatory surgical facility is a surgical
    facility that is used for same-day surgical procedures occurring
    over at least three defined specialty areas, including general
    surgery. See N.C. Gen. Stat. § 131E-176(15a).
    -3-
    with       WakeMed,    and   contest     the       proposed     relocation        of    these
    rooms.
    WakeMed    filed      a   certificate        of   need     (“CON”)      application
    with the North Carolina Department of Health and Human Services
    (“the Agency”) on 16 April 2012, officially proposing to move
    the    two    operating      rooms      to   its     Raleigh      Campus.      The     Agency
    conditionally         granted    that    application       on     27    September       2012.
    Following the Agency’s decision, SCA and Blue Ridge petitioned
    for    a    contested    case    hearing       to    challenge     the    decision.4         An
    administrative         law   judge      with       the   Office    of    Administrative
    Hearings (“the ALJ”) heard the matter beginning 15 April 2013
    and affirmed the Agency’s decision on 23 July 2013 by final
    decision. Petitioners appeal from the ALJ’s final decision.
    Discussion
    On     appeal,    Petitioners         argue       that     the    ALJ    erred       in
    affirming the Agency’s decision because (1) the Agency failed to
    apply       certain     agency-created         regulations,            referred        to   by
    Petitioners       as     “the     conversion         rules,”      to     WakeMed’s          CON
    4
    A “contested case” is an “administrative proceeding [held under
    Chapter 150B of the North Carolina General Statutes] to resolve
    a dispute between an agency and another person that involves the
    person’s rights, duties, or privileges, including licensing or
    the levy of a monetary penalty.” N.C. Gen. Stat. § 150B-2(2)
    (2013).
    -4-
    application   and   (2)   this   failure    “substantially   prejudice[d]
    [Petitioners’] rights.” We affirm the decision of the ALJ on the
    issue of substantial prejudice and, therefore, do not reach the
    issue of the application of the conversion rules.
    I. Standard of Review
    “In cases appealed from administrative tribunals, we review
    questions of law de novo and questions of fact under the whole
    record test.” Diaz v. Div. of Soc. Servs., 
    360 N.C. 384
    , 386,
    
    628 S.E.2d 1
    , 2 (2006) (citation omitted). Pursuant to section
    150B-51 of the North Carolina General Statutes:
    (b) The court reviewing a final decision may
    affirm the decision or remand the case for
    further proceedings. It may also reverse or
    modify the decision if the substantial
    rights of the petitioners may have been
    prejudiced because the findings, inferences,
    conclusions, or decisions are:
    (1) In   violation         of   constitutional
    provisions;
    (2) In    excess   of   the   statutory
    authority or jurisdiction of the agency
    or administrative law judge;
    (3) Made upon unlawful procedure;
    (4) Affected by other error of law;
    (5) Unsupported by substantial evidence
    admissible under [sections] 150B-29(a),
    150B-30, or 150B-31 in view of the
    entire record as submitted; or
    -5-
    (6) Arbitrary, capricious, or an abuse
    of discretion.
    (c) In reviewing a final decision in a
    contested case, the court shall determine
    whether the petitioner is entitled to the
    relief sought in the petition based upon its
    review of the final decision and the
    official record. With regard to asserted
    errors pursuant to subdivisions (1) through
    (4) of subsection (b) . . . , the court
    shall conduct its review of the final
    decision using the de novo standard of
    review. With regard to asserted errors
    pursuant to subdivisions (5) and (6) of
    subsection (b) . . . , the court shall
    conduct its review of the final decision
    using the whole record standard of review.
    N.C. Gen. Stat. § 150B-51(b)–(c) (2013) (italics added). “Under
    de novo review, the court considers the matter anew and freely
    substitutes   its   own   judgment    for   that   of   the   trial   court.”
    McMillan v. Ryan Jackson Props., LLC, __ N.C. App. __, __, 
    753 S.E.2d 373
    , 377 (2014) (citation and internal quotation marks
    omitted).
    In applying the whole record test, the
    reviewing court is required to examine all
    competent   evidence   . . .  in   order   to
    determine whether the [final] decision is
    supported    by    “substantial    evidence.”
    Substantial   evidence   is   such   relevant
    evidence as a reasonable mind might accept
    as adequate to support a conclusion.
    Parkway Urology, P.A. v. N.C. Dep’t of Health & Human Servs.,
    
    205 N.C. App. 529
    , 535, 
    696 S.E.2d 187
    , 192 (2010) (citations
    -6-
    omitted), disc. rev. denied, __ N.C. __, 
    705 S.E.2d 753
     (2011)
    [hereinafter Parkway Urology].
    II. Substantial Prejudice
    After the Agency decides to issue, deny, or withdraw a CON
    or    exemption   or     to    issue        a    CON     pursuant      to    a     settlement
    agreement, “any affected person [as defined by section 131E-
    188(c)] shall be entitled to a contested case hearing under
    Article 3 of Chapter 150B of the General Statutes.” Id. at 535,
    
    696 S.E.2d at 192
     (citation omitted). Subsection (c) defines an
    “affected    person”     as,        inter       alios,      “any    person     who    provides
    services, similar to the services under review, to individuals
    residing within the service area or the geographic area proposed
    to be served by the applicant.” N.C. Gen. Stat. § 131E-188(c)
    (2013). In addition to meeting this “prerequisite[] to filing a
    petition    for   a    contested          case        hearing      regarding     CONs,”   the
    petitioner must also satisfy “the actual framework for deciding
    the   contested       case    [as     laid       out     in    section      150B-23(a)     of]
    Article 3 of Chapter 150B of the General Statutes.”                                    Parkway
    Urology,    205   N.C.       App.    at     536,      
    696 S.E.2d at 193
         (citation
    omitted; emphasis in original).
    -7-
    Section 150B-23(a) of the North Carolina General Statutes
    provides that   a   petitioner must      state facts in its petition
    which
    tend[] to establish that the agency named as
    the respondent has deprived the petitioner
    of property, has ordered the petitioner to
    pay a fine or civil penalty, or has
    otherwise   substantially    prejudiced  the
    petitioner’s rights and that the agency:
    (1) Exceeded     its         authority       or
    jurisdiction;
    (2) Acted erroneously;
    (3) Failed to use proper procedure;
    (4) Acted arbitrarily or capriciously;
    or
    (5) Failed to act as required by law or
    rule.
    N.C. Gen. Stat. § 150B-23(a) (2013) (emphasis added).5 This Court
    has   interpreted   subsection   (a)    to   mean   that   the    ALJ   in   a
    contested case hearing must “determine whether the petitioner
    has met its burden     in showing       that the agency substantially
    prejudiced [the] petitioner’s rights.” Parkway Urology, 205 N.C.
    App. at 536, 
    696 S.E.2d at 193
     (citation and emphasis omitted)
    5
    Section 150B-23 was amended in 2013 to include an additional
    subsection. This amendment is unrelated to the issues raised by
    the parties in this appeal. See 
    2013 N.C. Sess. Laws 397
    , sec.
    4.
    -8-
    (overruling the petitioner’s argument that it was not required
    to show substantial prejudice as long as it could show that it
    was an affected person). Therefore, under section 150B-23 and
    our opinion in Parkway Urology, a petitioner in a CON case must
    show (1) either that the agency (a) has deprived the petitioner
    of property, (b) ordered the petitioner to pay a fine or civil
    penalty,     or    (c)     substantially           prejudiced      the     petitioner’s
    rights,    and    (2)    that     the     agency    erred    in    one    of     the   ways
    described above. See N.C. Gen. Stat. § 150B-23(a); 205 N.C. App.
    at 536, 
    696 S.E.2d at 193
    ; see also Caromont Health, Inc. v.
    N.C. Dep’t of Health & Human Servs., __ N.C. App. __, __, 
    751 S.E.2d 244
    ,    248    (2013)     (“The    administrative         law    judge       must,
    therefore, determine whether the petitioner has met its burden
    in   showing      that    the     agency     substantially         prejudiced          [the]
    petitioner’s rights, as well as whether the agency also acted
    outside its authority, acted erroneously, acted arbitrarily and
    capriciously,      used        improper    procedure,       or    failed    to    act    as
    required by law or rule.”) (citation omitted; certain emphasis
    added).
    Here,       the     ALJ     concluded    in     the     final       decision       that
    Petitioners       were     “‘affected        persons’       because       they    provide
    surgical    services       that    are     similar     to   services       provided       by
    -9-
    WakeMed,” and the parties do not dispute that conclusion. In
    addition, Petitioners do not argue that the Agency deprived them
    of property or ordered them to pay a fine or civil penalty.
    Rather,       Petitioners     contend     that       they   were    substantially
    prejudiced by the Agency’s decision, which was erroneously and
    improperly decided.         Specifically,      Petitioners argue that         they
    were substantially prejudiced either (1) as a matter of law or,
    in    the    alternative,    (2)     because   the    Agency’s     decision   gives
    WakeMed an unfair competitive advantage amounting to substantial
    prejudice. We disagree.
    (1) Substantial Prejudice as a Matter of Law
    Petitioners         contend      that       the      Agency’s     decision
    substantially prejudiced their rights as a matter of law because
    (a)    the    ALJ    had   already     determined        that   Petitioners   were
    substantially prejudiced and (b) the Agency’s alleged failure to
    follow       its    own    rules     necessarily      constitutes      substantial
    prejudice as a matter of law. We are unpersuaded.
    (a) The ALJ’s Statement
    Petitioners assert that the Agency’s decision substantially
    prejudiced their rights as a matter of law because the ALJ made
    a finding to that effect during the contested case hearing. This
    argument takes the ALJ’s statement out of context. Responding to
    -10-
    WakeMed’s    motion   for   summary   judgment,   the   ALJ   made   the
    following comment at the hearing:
    The Court: All right. As far as this
    particular motion is concerned and ruling on
    the motion for summary judgment, I’m going
    to find that I think there is enough
    evidence on the record that there is
    substantial prejudice by not applying this
    rule and consequently deny the motion for
    summary judgment.
    Following    that     ruling,   Wakemed   presented     evidence,    and
    Petitioners presented rebuttal witnesses. Afterward, the parties
    attempted to clarify the ALJ’s initial ruling:
    [Counsel for WakeMed]: . . . [I]t’s our
    understanding, Your Honor, that you deferred
    — that you denied the motion [for summary
    judgment] and decided to have a hearing on
    the issue of whether the multispecialty
    rules applied. . . .
    . . . .
    The summary judgment motion that we filed
    was to say that they were not substantially
    prejudiced as a matter of law, and that was
    what was renewed yesterday and that you also
    denied. . . .
    . . . .
    The Court: I don’t know that I can agree or
    disagree —
    . . . .
    — Without sitting down and thinking about it
    and looking at it.
    -11-
    [Counsel for the Agency]: I think, Judge
    . . . , that the heart of this is we
    understood that you did not grant summary
    judgment in favor of [SCA], but you also
    didn’t grant summary judgment the other way
    and say that the Agency was correct on the
    rule. You said, “I’d go to trial[,] and I’ll
    hear the evidence.”
    . . . .
    The Court: I wasn’t deciding on the merits,
    no.
    (Emphasis       added).       The    ALJ’s    comments     make    clear    that     his
    preliminary ruling constituted a denial of Respondents’ motion
    for summary judgment on grounds that Petitioners had presented
    enough evidence to proceed with the hearing. It was not a final
    determination on the merits and does not control or undermine
    the     ALJ’s        ultimate,      written     determination,       following       the
    presentation of the parties’ evidence, that Petitioners failed
    to    show      substantial          prejudice.      Accordingly,         Petitioners’
    argument       that    the    ALJ     determined     the   issue    of     substantial
    prejudice       in    their     favor    at   the   contested      case    hearing      is
    overruled.
    (b)    Failure to        Follow     Rules    as     Substantial
    Prejudice
    Petitioners also argue that the Agency’s alleged failure to
    apply    its    own     rules       constitutes     substantial     prejudice      as   a
    matter of law, citing N.C. Dep’t of Justice v. Eaker, 90 N.C.
    -12-
    App. 30, 
    367 S.E.2d 392
     (1988),                   overruled on other grounds,
    Batten v. N.C. Dep’t of Corrs., 
    326 N.C. 338
    , 
    389 S.E.2d 35
    (1990); Hospice at Greensboro, Inc. v. N.C. Dep’t of Health &
    Human Servs., 
    185 N.C. App. 1
    , 
    647 S.E.2d 651
    , disc. review
    denied,   
    361 N.C. 692
    ,      
    654 S.E.2d 477
    –78     (2007)    [hereinafter
    Hospice at Greensboro]; and HCA Crossroads Residential Ctrs.,
    Inc. v. N.C. Dep’t of Human Res., 
    327 N.C. 573
    , 
    398 S.E.2d 466
    (1990) [hereinafter HCA Crossroads] for support. This argument
    is without merit.
    Petitioners cite Eaker for the rule that a plaintiff need
    not “show prejudice once he carries his burden of showing that
    the   Department        [of     Justice]      failed       to   follow     the     [State
    Personnel]      Commission’s       policies,”        90    N.C.   App.    at     37,   
    367 S.E.2d at 397
    , and seek to apply that rule here. In Eaker, the
    Department      of   Justice        attempted        to    eliminate       a     research
    associate    position         in   the   Department’s           Sheriffs’      Standards
    Division. 90 N.C. App. at 31, 
    367 S.E.2d at 394
    . The research
    associate    position         belonged   to    the    petitioner,        who   sought    a
    contested    case    hearing        following        his    termination.         
    Id.
       The
    petitioner alleged that the Department’s actions were the result
    of political discrimination and “that the Department failed to
    comply with its own policies or those of the State Personnel
    -13-
    Commission      regarding       ‘reductions        in    force.’”       
    Id.
       The     State
    Personnel       Commission           rejected      the        petitioner’s     political
    discrimination claim, but agreed that the Department had failed
    to follow the Commission’s policies for a reduction in force and
    recommended that the petitioner be reinstated to his position.
    
    Id.
     at 31–32, 
    367 S.E.2d at 394
    . The case was appealed to the
    trial court, which reversed the Commission on grounds that the
    Department had followed all mandatory policies for reductions in
    force and, even if it had not followed those policies, that the
    “petitioner had failed to show [prejudice in the form of] a
    substantial chance of a different result.” Id. at 32, 
    367 S.E.2d at 394
    .
    On appeal, this Court reversed the trial court because it
    “improperly placed [the] burden on the Department [to prove that
    appropriate procedures for personnel reduction were utilized].”
    Id. at 36, 367 S.E.2d. at 397. We also elected to address the
    Department’s          remaining       arguments         and     concluded      that    the
    petitioner “does not have to show prejudice once he carries his
    burden    of    showing       that    the   Department         failed   to    follow   the
    Commission’s policies.” Id. at 37–38, 
    367 S.E.2d at
    397–98. We
    reasoned       that     the     Commission’s        policies        were      promulgated
    pursuant to statutory authority and, thus, had “the force of
    -14-
    law.” 
    Id.
     Because the substance of those policies required the
    Department   to    consider       a   number        of    discretionary       factors,
    however, we pointed out that a showing of prejudice would be
    “nearly    impossible”      for       the        petitioner       to    achieve.     
    Id.
    Specifically, we observed that
    [t]o show prejudice from failure to follow
    policy, [the] petitioner would have to show,
    not only how he stood in relation to other
    employees in the same class as to type of
    appointment, length of service, and work
    performance, but he would have to show the
    weight which the Department would attribute
    to each of those factors. The Commission and
    the reviewing court would be relegated to
    speculating how the Department would weigh
    each factor.
    Id. at 38, 
    367 S.E.2d at 398
    . Therefore, we held that it was
    sufficient to show prejudice for the petitioner to establish
    that the Department failed to follow the mandatory policies of
    the Commission, which had been promulgated pursuant to statutory
    authority. 
    Id.
     A separate showing of prejudice was unnecessary
    in that circumstance. 
    Id.
    Assuming      without   deciding         that      the   Eaker     opinion    raises
    issues    that    are   analogous           to    those      in    this     case,    its
    interpretation of prejudice is no longer applicable to section
    150B-23(a) of Article 3 of the Administrative Procedure Act. The
    petitioner   in    Eaker    submitted            his     petition      to   the     State
    -15-
    Personnel Commission on 24 April 1985. 1585 N.C. App. Records &
    Briefs   No.    8710SC857,     2   (1987).     At   that   time,      Article    3   of
    Chapter 150 contained no requirement that a petitioner establish
    that it had been deprived of property, ordered to pay a fine or
    penalty, or substantially prejudiced in addition to showing that
    the   agency     exceeded      its     authority     or    jurisdiction,        acted
    erroneously, failed to use proper procedure, acted arbitrarily
    and capriciously, or failed to act as required by law or rule.
    See 
    1973 N.C. Sess. Laws 1331
    , sec. 1. Those burdens were added
    to the statute during the 1985 session of the General Assembly
    and came into effect on 1 January 1986. 
    1985 N.C. Sess. Laws 746
    , secs. 1, 19 (“This act shall not affect contested cases
    commenced before January 1, 1986.”). As this Court has since
    explained, the amended provisions of section 150B-23(a) require
    the ALJ in a contested case hearing to “determine whether the
    petitioner      has   met    its     burden    in   showing    that     the     agency
    substantially prejudiced [the] petitioner’s rights, and that the
    agency   also    acted      outside    its    authority,      acted    erroneously,
    acted arbitrarily and capriciously, used improper procedure, or
    failed to act as required by law or rule.” Britthaven, Inc. v.
    N.C. Dep’t of Human Res., 
    118 N.C. App. 379
    , 382, 
    455 S.E.2d 455
    , 459 (emphasis modified), disc. review denied, 
    341 N.C. 418
    ,
    -16-
    
    461 S.E.2d 754
     (1995).                   These burdens require            that,    when the
    petitioner alleges that the Agency did not properly apply its
    own rules, the petitioner must also prove, and the ALJ must
    separately        decide      the    issue       of,   substantial    prejudice,          i.e.,
    that the Agency’s failure to follow its rules actually caused
    sufficient harm to the petitioner. See id.; see also Parkway
    Urology, 205 N.C. App. at 535–37, 
    696 S.E.2d at
    192–93; N.C.
    Gen. Stat. § 150B-23(a). The Agency’s mere failure to follow its
    own rules is not enough. Accordingly, Defendant’s argument in
    reliance on Eaker is overruled.
    We       turn   now    to     the   next    case      cited   by    Petitioners      to
    support their contention that the Agency’s alleged failure to
    follow its rules constitutes substantial prejudice as a matter
    of law. The petitioner in Hospice at Greensboro was a hospice
    service provider located in Greensboro. 185 N.C. App. at 3–5,
    
    647 S.E.2d at
    653–54. Following the Agency’s issuance of a “no
    review”         letter,      which    authorized       the    respondent      to    open    an
    office in Greensboro without first obtaining CON review, the
    petitioner sought a contested case hearing. 
    Id.
     The respondent
    filed       a    motion      for     summary      judgment      on   grounds       that    the
    petitioner “was not an ‘aggrieved party’ because the issuance of
    [the    letter]        . . .       did     not    ‘substantially          prejudice’      [the
    -17-
    petitioner’s] rights,” and that motion was granted. 
    Id.
     at 5–6,
    
    647 S.E.2d at
    654–55.
    On appeal by the respondent, we affirmed the decision to
    grant the petitioner’s motion for summary judgment because the
    issuance of the letter, “which result[ed] in the establishment
    of     a     new     institutional         health     service        without     a   prior
    determination           of      need,         substantially           prejudice[d        the
    petitioner,] a licensed, pre-existing competing health service
    provider[,] as a matter of law.” Id. at 16, 
    647 S.E.2d at 661
    .
    In so holding, we noted that “the CON [s]ection’s issuance of
    [the       letter]   . . .     effectively         prevented     any      existing   health
    service provider or other prospective applicant from challenging
    [the]      proposal     [to    open    a     new   office]     at    the    agency   level,
    except by filing a petition for a contested case.” Id. at 17,
    
    647 S.E.2d at
    661–62.
    In     this    case,    unlike      Hospice    at     Greensboro,       the   Agency
    conducted       a    full     review    of    WakeMed’s      CON     application.      This
    review included consideration “of the applications submitted for
    this cycle[,] . . . the [CON] law, . . . the State Medical
    Facilities Plan, and other applicable information.” The Agency
    elected to approve WakeMed’s application only after completing
    the    CON     review    process.       Petitioners        had      the    opportunity   to
    -18-
    comment      on      the     application     and    took       advantage       of    that
    opportunity by submitting a detailed discussion of the validity
    of    WakeMed’s        CON      application.       In     addition,      Petitioners
    participated in a public hearing on 18 June 2012, summarizing
    their      concerns.       Thus,    Petitioners    were       not    prohibited      from
    challenging       WakeMed’s        CON   application     at    the    agency        level.
    Petitioners’ argument is overruled as it pertains to Hospice at
    Greensboro.
    As for HCA Crossroads, the final case cited by Petitioners
    in support of their position, the controlling issue in that case
    was       “whether     the     [relevant     agency]       lost      subject        matter
    jurisdiction when it failed to act, within the time prescribed
    by law, on applications for [CONs] for construction of chemical
    dependency treatment facilities.” 
    327 N.C. at 574
    , 
    398 S.E.2d at 467
    . On that issue our Supreme Court held that the agency lost
    its authority to deny applications for CONs by failing to act in
    a timely manner. 
    Id.
     The Court did not address section 150B-
    23(a) or the requirement that a petitioner opposing the issuance
    of    a     CON   must       establish     substantial        prejudice.       See    
    id.
    Accordingly, Petitioners’ argument in reliance on HCA Crossroads
    is overruled.
    -19-
    Petitioners argue that they were substantially prejudiced
    as   a    matter    of    law   because     the    Agency     failed   to     apply   the
    conversion rules. As discussed above, however, the petitioner
    must establish that the Agency has deprived it of property, has
    ordered     it     to     pay   a   fine    or     penalty,     or     has    otherwise
    substantially        prejudiced       the    petitioner’s        rights,       and,    in
    addition,     the        petitioner   must        establish    that     the     agency’s
    decision was erroneous in a certain, enumerated way, such as
    failure to follow proper procedure or act as required by rule or
    law. Parkway Urology, 205 N.C. App. at 535–37, 
    696 S.E.2d at
    192–93;     see    also     N.C.    Gen.    Stat.     §   150B-23(a).         These   are
    discrete requirements and proof of one does not automatically
    establish the other. See Parkway Urology, 205 N.C. App. at 535–
    37, 
    696 S.E.2d at
    192–93; see generally Britthaven, Inc., 
    118 N.C. App. at 382
    , 
    455 S.E.2d at 459
     (treating the substantial
    prejudice and agency error requirements as separate elements to
    be addressed at the hearing). As we have already stated,
    the ALJ [in a CON case must, in evaluating
    the   evidence,]    determine   whether   the
    petitioner has met its burden in showing
    that    [(1)]   the    agency   substantially
    prejudiced [the] petitioner’s rights, and
    . . . [(2)] acted outside its authority,
    acted erroneously, acted arbitrarily and
    capriciously, used improper procedure, or
    failed to act as required by law or rule.
    -20-
    205 N.C. App. at 536, 
    696 S.E.2d at
    193 (citing Britthaven,
    Inc., 
    118 N.C. App. at 382
    , 
    455 S.E.2d at 459
    ; certain emphasis
    added). Therefore, while the Agency’s action under part two of
    this test might ultimately result in substantial prejudice to a
    petitioner,     the   taking    of   the      action      does    not     absolve   the
    petitioner of its duty to separately establish the existence of
    prejudice, i.e., to show how the action caused it to suffer
    substantial      prejudice.      See        
    id.
         Accordingly,          Petitioners’
    argument that they were substantially prejudiced solely on the
    basis that the Agency failed to apply the conversion rules is
    overruled.
    (2) Substantial Prejudice by Competitive Disadvantage
    Second,    Petitioners      argue      that       they    were    substantially
    prejudiced by the Agency’s decision because that decision will
    likely   make    it   more     difficult          for   Petitioners       to   acquire
    additional    operating      rooms     in    the    future,      giving     WakeMed   a
    competitive advantage. Again, we disagree.
    Medical    facilities,          including         operating        rooms,    are
    regulated by chapter 131E of the North Carolina General Statutes
    (“the Act”). In section 175, the General Assembly stated “[t]hat
    the   proliferation     of     unnecessary         health      services    facilities
    results in costly duplication and underuse of facilities, with
    -21-
    the availability of excess capacity leading to unnecessary use
    of    expensive      resources       and    overutilization          of     health        care
    services.” N.C. Gen. Stat. § 131E-175(4). As a consequence, a
    CON    is     required      for      the      development       of     an        additional
    institutional         health         service,      including          the         use      and
    implementation of an operating room. See N.C. Gen. Stat. § 131E-
    178(a); see also Hope-A Women’s Cancer Ctr., P.A. v. N.C. Dep’t
    of Health & Human Servs., 
    203 N.C. App. 276
    , 281, 
    691 S.E.2d 421
    , 424 (2010) (“The fundamental purpose of the [CON] law is to
    limit the construction of health care facilities in this [S]tate
    to    those   that    the     public       needs   and     that      can    be     operated
    efficiently and economically for their benefit.”), disc. review
    denied, __ N.C. __, 
    706 S.E.2d 254
     (2011).
    In   order    for    the    Agency     to   issue    a     CON,      the    proposed
    project must be “consistent with applicable policies and need
    determinations         in      the      State      Medical         Facilities             Plan
    [(“SMFP”)] . . . .” N.C. Gen. Stat. § 131E-183. The SMFP is a
    document      prepared        by     the      North      Carolina          State        Health
    Coordinating        Council       and   the     Agency     “which        constitutes         a
    determinative limitation on the provision of any . . . operating
    rooms . . . that may be approved.” N.C. Gen. Stat. §§ 131E-
    183(a)(1), -176, -177(4). CON review is not typically required,
    -22-
    however, if the party seeking to develop the additional health
    service acquires an existing health service facility. N.C. Gen.
    Stat. § 131E-184(a)(8).
    In    determining       whether    there       is    a    need    for     additional
    health        service     facilities,      the     Agency      considers       a     number   of
    factors, including the number of operating rooms currently in
    use and how regularly those rooms                        are being used.             Operating
    rooms that are used infrequently are considered “underutilized”
    and are not a part of the Agency’s calculus. At the time WakeMed
    filed its CON application, there was not a need for additional
    operating rooms in Wake County.
    The operating rooms that WakeMed seeks to relocate from
    Southern       Eye   to    its    Raleigh    Campus          are   currently       considered
    “underutilized.” Therefore, they are not counted in the Agency’s
    formula        for   determining         need.     At    the       hearing,        Petitioners
    presented testimony that the operating rooms would no longer be
    considered underutilized if transferred to the Raleigh Campus.
    As   a    result,       those    rooms     would    be       counted      in   the    Agency’s
    subsequent need determination formula.                         Petitioners         argue that
    this change constitutes substantial prejudice because it means
    that the Agency will be less likely to find a need for more
    operating rooms in the near future and, thus, Petitioners will
    -23-
    be unable to expand their health care service. We do not find
    merit in Petitioners’ argument.
    In order to establish substantial prejudice, the petitioner
    must “provide specific evidence of harm resulting from the award
    of the CON . . . that went beyond any harm that necessarily
    resulted from additional . . . competition . . . .” Parkway
    Urology,   205   N.C.    App.   at    539,    
    696 S.E.2d at
      194–95   (“[The
    petitioner] did not, however, quantify th[e] financial harm in
    any specific way, other than testimony regarding the amount of
    revenue [it] receives . . . .”). The harm required to establish
    substantial prejudice cannot be conjectural or hypothetical. It
    must be concrete, particularized, and “actual” or imminent. See
    Ridge Care, Inc. v. N.C. Dep’t of Health & Human Servs., 
    214 N.C. App. 498
    ,     506,    
    716 S.E.2d 390
    ,   396    (2011)   (“[The
    p]etitioner[s’] claims of potential harm should [the respondent]
    decide to develop facilities in the counties where petitioners
    are located or where they may wish to file CON applications are
    similarly unsupported. There was no evidence presented that [the
    respondent] is planning to develop facilities in those counties
    or that petitioners have suffered any actual harm.”) (emphasis
    added).
    -24-
    Petitioners’             argument       that         they     were       substantially
    prejudiced        by     the     Agency’s       decision           is     based       on        sheer
    speculation.        They      have    neither        alleged       nor    proven      that        the
    relocation of these two operating rooms has caused them any
    actual      harm.       In    fact,    SCA’s        vice    president         of     operations
    admitted during the 15 April 2013 hearing that Petitioners had
    not   undertaken         any    analysis       of    the        economic     impact        of    the
    Agency’s     decision         upon    them    prior        to    filing      their    petition.
    According to the vice president, Petitioners have instead
    look[ed] at the fact that we need additional
    operating   rooms  based  on   surgeons  and
    specialties that we’re trying to move in and
    the space that we need to do those. And to
    me the harm comes from the surplus and this
    adding to the surplus and potentially just
    making it longer before we’re ever able to
    expand.
    As the vice president made clear in her testimony, the only
    purported        harm    to     Petitioners         is     the    possibility         that        the
    Agency’s decision will make it more difficult for them to expand
    their business. This concern is based on their understanding of
    how   the    need-determination              process       works.       It    is   not         clear,
    however, that the outcome suggested by Petitioners will occur.
    When the vice president was asked whether SCA would “definitely
    decide      to    apply”       for     more     operating          rooms       when        a    need
    determination is eventually made, she admitted that she could
    -25-
    not be sure because “who knows when that will be and who knows
    what the situation will be then[.]”
    At the moment, the operating rooms are still a part of
    Southern     Eye.   They       have   not   been    transferred      to    WakeMed’s
    Raleigh Campus, and an SMFP taking those rooms into account has
    not been issued. Even if this occurs, however, Petitioners have
    not presented any evidence that                  the transfer   of these rooms
    would   result      in   substantial        prejudice.   Although         Petitioners
    allege that they would like to expand their business, they have
    not and cannot assert that they will necessarily do so when or
    if the Agency finds a need. Indeed, it is entirely plausible
    that a health care provider other than Petitioners would obtain
    any new operating rooms found to be needed in the future. For
    these reasons, Petitioners’ argument that the relocation of the
    operating rooms will likely result in substantial prejudice by
    competitive disadvantage is overruled.
    Petitioners have failed to show that the Agency’s decision
    to   grant     WakeMed’s         application       resulted     in        substantial
    prejudice.    Because      a    showing     of   substantial    prejudice       is   a
    necessary element of Petitioners’ attempt to successfully oppose
    the Agency’s decision, we need not address Petitioners’ argument
    -26-
    that the Agency should have applied the conversion rules. We
    affirm the ALJ’s final decision.
    AFFIRMED.
    Judges HUNTER, JR., ROBERT N., and ERVIN concur.