Green Tree Servicing LLC v. Locklear , 236 N.C. App. 514 ( 2014 )


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  •                              NO. COA13-1287
    NORTH CAROLINA COURT OF APPEALS
    Filed:    7 October 2014
    GREEN TREE SERVICING LLC,
    Plaintiff
    Robeson County
    v.
    No. 12 CVS 3092
    JIMMY LOCKLEAR and TRUDY LOCKLEAR,
    Defendants
    Appeal by defendants from orders entered 23 April 2013 and
    5 August 2013 by Judge Thomas H. Lock in Robeson County Superior
    Court.   Heard in the Court of Appeals 4 March 2014.
    Jordan Price Wall Gray Jones & Carlton, by Paul T. Flick
    and Lori P. Jones, for Plaintiff.
    The Law Office of Benjamin D. Busch, PLLC, by Benjamin D.
    Busch, for Defendants.
    ERVIN, Judge.
    Defendants   Jimmie    and     Trudy   Locklear   appeal   from   orders
    dismissing the counterclaims that they had attempted to assert
    against Plaintiff and denying their motion seeking to have the
    order dismissing their counterclaims          set aside.1       On appeal,
    1
    Although the notice of appeal that Defendants filed made
    reference to both of the orders mentioned in the text of this
    opinion, Defendants have not, as Plaintiff correctly notes, made
    any argument challenging the denial of their motion for a new
    trial. As such, the validity of the trial court’s order denying
    Defendant’s motion for a new trial is not properly before us.
    -2-
    Defendants    contend       that    they    have      standing   to    pursue    their
    claims   under     the    North     Carolina     Debt    Collection     Act     on   the
    grounds that they occupy the status of “consumers” as that term
    is used in the relevant statutory provisions.                         After careful
    consideration      of     Defendants’      challenge      to   the    trial   court’s
    order in light of the record and the applicable law, we conclude
    that the trial court’s order should be reversed and that this
    case should be remanded to the Robeson County Superior Court for
    further proceedings not inconsistent with this opinion.
    I. Factual Background
    A. Substantive Facts2
    On 28 February 1998, Marvin and Mertice Locklear executed a
    Manufactured       Home    Retail     Installment        Contract     and     Security
    Agreement under which they purchased a manufactured home from
    Ted Parker Home Sales, Inc.             According to the provisions of the
    contract    between       the    parties,    Ted      Parker   was    authorized      to
    repossess    the    manufactured       home      in    the   event    that    any    act
    constituting a default as defined in the agreement occurred,
    including any failure to make the required monthly payments in a
    2
    The facts set forth in the text of this opinion are derived
    from an examination of the allegations set out in Defendants’
    amended counterclaim as compared to the allegations contained in
    their original pleading.    See Hughes v. Anchor Enters., Inc.,
    
    245 N.C. 131
    , 135, 
    95 S.E.2d 577
    , 581 (1956) (holding that,
    “[w]hile the excerpt from the original complaint was competent
    as evidence, as a pleading it was superseded by the amended
    complaint”).
    -3-
    timely manner.          Subsequently, Ted Parker assigned its rights
    under the contract to a pool serviced by Plaintiff.
    By   November    2004,      Marvin     and    Mertice       Locklear        had   both
    died, with Mertice Locklear having survived Marvin Locklear by
    approximately five years.              Defendant Jimmie Locklear received a
    partial      interest      in   the    manufactured         home     that    Marvin       and
    Mertice Locklear had purchased from Ted Parker by virtue of the
    residuary clause contained in Mertice Locklear’s will.                             Although
    Mertice     Locklear’s      will      was   admitted    to    probate,        the    estate
    administration process was never completed.                    On 31 October 2012,
    Defendant Jimmie Locklear qualified as the collector of Mertice
    Locklear’s estate.
    Defendants took possession of the manufactured home used to
    secure the original debt in 2004 and used it as their principal
    residence.         Although Plaintiff was aware that Defendants had
    begun   to    occupy    the     manufactured         home,    it     did     not    provide
    Defendants with an opportunity to assume the underlying debt or
    take    any    other    action        to    make    Defendants        liable        on    the
    obligation created under the original contract between Marvin
    and Mertice Locklear and Ted Parker and knew that Defendants, as
    compared      to   Mertice      Locklear’s        estate,     were    not     personally
    obligated     to    make    the    payments        required    under        the    original
    contract.      As a result, the monthly statements that Plaintiff
    -4-
    sent to the residence were addressed to “Mertice Locklear C/O
    Jim and Trudy Locklear.”
    On or about 12 September 2011, Plaintiff sent Defendants a
    document discussing a deferral of the monthly payments required
    under   the   original   agreement    that    included   language   to   the
    effect that the document had been transmitted to Defendants as
    part of “an attempt to collect a debt.”            After entering into a
    deferral agreement with Plaintiff, Defendants made the required
    payments prior to the payment applicable to January 2012 in a
    timely manner.
    On or about 12 June 2012, an agent of Plaintiff called
    Defendant Jimmie Locklear on his cell phone during work hours
    despite the fact that Plaintiff had previously been advised not
    to attempt to contact Defendant Jimmie Locklear while he was at
    work.    Instead of answering this phone call, Defendant Jimmie
    Locklear immediately terminated the call in compliance with his
    employer’s    strict   prohibition    against    engaging   in   cell   phone
    conversations during work hours.           As a result, Plaintiff’s agent
    called Defendant Jimmie Locklear again and left him a message to
    the effect that Defendant Jimmie Locklear had “just hung up on
    your account manager,” that “[i]t’s probably not going to go
    well” for Defendant Jimmie Locklear, and that Defendant Jimmie
    Locklear should expect to receive a legal notice in the mail.
    -5-
    Although Defendant Trudy Locklear called Plaintiff’s agent and
    informed him that she would be willing to make two payments of
    $1,000 each by a certain date in order to bring the payments
    required       under    the   original        purchase   contract     current,
    Plaintiff’s agent responded by telling Defendant Trudy Locklear
    that Defendants would need to make the required payments before
    the     date   that    Defendant   Trudy      Locklear   had    mentioned    and
    suggested that she pawn her jewelry and lawnmower in order to
    make    the    required   payment.       As    a   result,     Defendant    Trudy
    Locklear borrowed money from an unknown source or sources and
    used the money that she borrowed on this occasion to send a
    payment to Plaintiff on 15 June 2012.
    Subsequently, Defendant Trudy Locklear called Plaintiff to
    confirm that the payment that she had made had been received and
    was told that Defendants had been granted a deferral for June
    and July, so that their next payment was not due until 5 August
    2012.     In spite of this understanding, Plaintiff sent a letter
    to Defendants on or about 18 June 2012 indicating that Plaintiff
    had begun to take the steps necessary to obtain possession of
    the collateral, with this letter containing the statement that
    the “communication [was] from a debt collector” and represented
    an “attempt to collect a debt.”
    -6-
    On   20       July    2012,   another       of     Plaintiff’s         agents        told
    Defendant Trudy Locklear that the oral agreement that she had
    made    with     Plaintiff     in    June   2012    had        not   been    entered        into
    Plaintiff’s          recordkeeping     system,          that     there       would     be    no
    deferral of the June and July payments, and that the overdue
    payments       were     due    immediately.             Although       Defendant        Trudy
    Locklear offered to pay $1,000 for the months of September and
    October, her offer was rejected.                        Instead, Plaintiff’s agent
    asked Defendant Trudy Locklear where her husband’s money was
    going.      In response to Defendant Trudy Locklear’s assertion that
    Defendants had other financial obligations in addition to those
    associated with the manufactured home that Marvin and Mertice
    Locklear       had     purchased     from    Ted        Parker,      Plaintiff’s        agent
    suggested that Defendants defer payments on their van in order
    to ensure that Plaintiff received payment.
    On   24    July      2012,    Defendant      Trudy        Locklear      spoke        with
    another of Plaintiff’s agents, who asked her, in response to
    Defendant Trudy Locklear’s inquiry concerning the amount of time
    that would be available before Defendants had to vacate the
    manufactured home, “What are you going to do, live in your van?”
    After    making       that    statement,     Plaintiff’s             agent    hung     up    on
    Defendant Trudy Locklear.              Subsequently, another of Plaintiff’s
    agents      called       Defendant     Trudy       Locklear          and      stated        that
    -7-
    Defendants would not be forced to vacate the manufactured home
    in the event that the required monthly payment was automatically
    drafted from their bank account.                 In response to Defendant Trudy
    Locklear’s     comment     that    Defendants’            account     did       not    contain
    sufficient funds to support the making of the required payments,
    Plaintiff’s      agent     stated        that    Plaintiff        would         refund       the
    resulting      overdraft    fee     as    long       as   a   draft       was    scheduled.
    Although    Defendant      Trudy    Locklear          agreed     to   enter           into   the
    proposed arrangement based upon her belief that Defendants would
    be forced to vacate the manufactured home in the event that she
    acted otherwise, Defendants later closed the account in question
    before any draft was actually made against that account.
    On or about 30 August 2012, Defendants notified Plaintiff
    that they were represented by counsel.                        On 12 September 2012,
    Plaintiff contacted counsel for Defendants and agreed to stop
    contacting Defendants by telephone.                   Even so, Plaintiff’s agents
    contacted Defendant Jimmie Locklear on or about 26 November 2012
    using a work number that he had requested that Plaintiff refrain
    from    using.      In     the    course        of    the     ensuing       conversation,
    Plaintiff’s      agent   indicated        that       Plaintiff      was     attempting        to
    collect    a   debt.       The    same     agent       contacted      Defendant          Trudy
    Locklear on the same date for the same purpose.
    B. Procedural Facts
    -8-
    On 7 November 2012, Plaintiff filed a complaint against
    Defendants seeking to recover the manufactured home and certain
    of   its    contents      based   upon   the    fact    that    required    payments
    against the underlying debt had not been made.                        On 4 December
    2012,      Defendants     filed   a   responsive       pleading      in   which    they
    responded to the material allegations contained in Plaintiff’s
    complaint, moved to dismiss Plaintiff’s complaint, and asserted
    a number of counterclaims against Plaintiff, including claims
    based      upon   alleged     violations       of    the   North     Carolina     Debt
    Collection Act and the equivalent provisions of federal law.
    On     22   January    2013,    the   trial      court    entered    an     order
    denying      Defendants’     dismissal      motion.        On   29   January      2013,
    Plaintiff filed a motion to dismiss Defendants’ counterclaims.
    On 4 March 2013, Defendants filed a response to Plaintiff’s
    dismissal motion.         On 18 March 2013, Defendants filed an amended
    counterclaim       that    sought     relief    from    Plaintiff     on   the    same
    essential basis set forth in their original responsive pleading.
    On 22 April 2013, Plaintiff filed a motion seeking the entry of
    a final judgment in its favor with respect to the repossession
    claim asserted in its complaint.                 On 23 April 2013, the trial
    court entered an order dismissing Defendants’ counterclaims.
    On 2 May 2013, Defendants filed a motion seeking the entry
    of   an      order      setting     aside      the     order    dismissing        their
    -9-
    counterclaims.      On 20 May 2013, the trial court entered a final
    judgment awarding Plaintiff possession of the manufactured home.
    Defendants’   motion     to    set   aside        the   order   dismissing      their
    counterclaims was denied by the trial court on 5 August 2013.
    Defendants noted an appeal to this Court from the trial court’s
    orders dismissing their counterclaims and denying their motion
    to set aside the order dismissing their counterclaims.3
    II. Legal Analysis
    In their brief, Defendants argue that the trial court erred
    by granting Plaintiff’s motion to dismiss their counterclaims, a
    decision that was predicated on the theory that Defendants were
    not   “consumers”      for    purposes       of    the    North      Carolina   Debt
    Collection Act.       In support of this contention, Defendants argue
    that the plain language of the statute necessitates a conclusion
    that individuals, like themselves, who are alleged by a debt
    collector   to   be    liable    for     a    debt      and   have    a   sufficient
    connection to the underlying obligation have “consumer” status
    for purposes of the North Carolina Debt Collection Act.                     We find
    Defendant’s argument to be persuasive.
    A. Standard of Review
    3
    As a result of their failure to advance any argument
    challenging the dismissal of the claims that they had asserted
    against Plaintiff under the federal Fair Debt Collection
    Practices Act, Defendants have abandoned any claims that they
    originally asserted under federal law.
    -10-
    We   have   previously   discussed   the   standard   of   review
    utilized in the course of reviewing orders addressing standing-
    related issues in Slaughter v. Swicegood, 
    162 N.C. App. 457
    ,
    463-64, 
    591 S.E.2d 577
    , 582 (2004), in which we stated that:
    [t]he   North   Carolina   Rules    of   Civil
    Procedure require that “every claim shall be
    prosecuted in the name of the real party in
    interest.”   [N.C. Gen. Stat.] § 1A-1, Rule
    17(a) (2003).   “A real party in interest is
    ‘a party who is benefited or injured by the
    judgment in the case’ and who by substantive
    law has the legal right to enforce the claim
    in question.”   Carolina First Nat’l Bank v.
    Douglas Gallery of Homes, 
    68 N.C. App. 246
    ,
    249, 
    314 S.E.2d 801
    , 802 (1984) (quoting
    Reliance Ins. Co. v. Walker, 
    33 N.C. App. 15
    , 18-19, 
    234 S.E.2d 206
    , 209 (1977)).      A
    party has standing to initiate a lawsuit if
    he is a “real party in interest.”          See
    Energy   Investors  Fund,   L.P.   v.   Metric
    Constructors, Inc., 
    351 N.C. 331
    , 337, 
    525 S.E.2d 441
    , 445 (2000) (citing Krauss v.
    Wayne County DSS, 
    347 N.C. 371
    , 373, 
    493 S.E.2d 428
    , 430 (1997)).        A motion to
    dismiss a party’s claim for lack of standing
    is tantamount to a motion to dismiss for
    failure to state a claim upon which relief
    can be granted according to Rule 12(b)(6) of
    the North Carolina Rules of Civil Procedure.
    See Street v. Smart Corp., 
    157 N.C. App. 303
    , 305, 
    578 S.E.2d 695
    , 698 (2003).       An
    appellate   court  should   review    a  trial
    court’s order denying a motion for failure
    to state a claim “to determine ‘whether, as
    a matter of law, the allegations of the
    complaint, treated as true, are sufficient
    to state a claim upon which relief may be
    granted under some legal theory.’” Hargrove
    v. Billings & Garrett, Inc., 
    137 N.C. App. 759
    , 760, 
    529 S.E.2d 693
    , 694 (2000)
    (quoting Shell Island Homeowners Ass’n Inc.
    -11-
    v. Tomlinson, 
    134 N.C. App. 217
    , 225, 
    517 S.E.2d 406
    , 413 (1999)).
    We   will   now     utilize       this    standard    of    review       in    determining
    whether     the      trial        court     properly        dismissed          Defendants’
    counterclaims.
    B. Defendants’ Standing
    According     to   the       North     Carolina      Debt        Collection      Act,
    entities    operating        as    “debt    collectors”          are    prohibited      from
    engaging in certain activities in the course of their work, such
    as using obscene, profane or abusive language, N.C. Gen. Stat. §
    75-52(1);      calling    an       individual        at    his     or    her    place    of
    employment     in    violation       of     an     explicit      instruction       to    the
    contrary, N.C. Gen. Stat. § 75-52(4); failing to disclose that
    the purpose of a particular communication is to collect a debt,
    N.C.    Gen.      Stat.      §     75-54(2);       erroneously          describing       the
    creditor’s rights or intentions, N.C. Gen. Stat. § 75-54(4);
    falsely representing that the debtor may be required to pay
    attorneys’ fees, N.C. Gen. Stat. § 75-54(6); and communicating
    with any consumer by means other than the transmission of an
    account statement after having been notified that the consumer
    is represented by counsel, N.C. Gen. Stat. § 75-55(3).                            However,
    “before a claim for unfair debt collection can be substantiated,
    three threshold determinations must be satisfied.                              First, the
    obligation owed must be a ‘debt’; second, the one owing the
    -12-
    obligation must be a ‘consumer’; and third, the one trying to
    collect the obligation must be a ‘debt collector.’”                            Reid v.
    Ayers,    138    N.C.   App.   261,      263,    
    531 S.E.2d 231
    ,   233      (2000)
    (citing       N.C.   Gen.   Stat.   §    75-50(1)-(3)).          According     to    the
    relevant       statutory    provisions,      a   “consumer”      is   “any     natural
    person who has incurred a debt or alleged debt for personal,
    family, household or agricultural purposes,” N.C. Gen. Stat. §
    75-50(1), with a “debt” being “any obligation owed or due or
    alleged to be owed or due from a consumer.”                      N.C. Gen. Stat. §
    75-50(2).       An individual or entity is “a debt collector” if he,
    she,     or    it    “engag[es],        directly       or   indirectly,      in     debt
    collection from a consumer.”              N.C. Gen. Stat. § 75-50(3).               As a
    result, the ultimate issue raised by Defendants’ challenge to
    the dismissal of their counterclaims is the meaning of the term
    “consumer” as used in N.C. Gen. Stat. § 75-50(1).
    “Legislative intent controls the meaning of a statute; and
    in ascertaining this intent, a court must consider the act as a
    whole, weighing the language of the statute, its spirit, and
    that which the statute seeks to accomplish.                   The statute’s words
    should be given their natural and ordinary meaning unless the
    context requires them to be construed differently.”                       Shelton v.
    Morehead Mem’l Hosp., 
    318 N.C. 76
    , 81-82, 
    347 S.E.2d 824
    , 828
    (1986) (citations omitted).               According to its plain language,
    -13-
    N.C. Gen. Stat. § 75-50(1) treats individuals who have incurred
    both    actual     and       alleged     debts    as       “consumers.”      When    this
    reference to an “alleged debt” is considered in conjunction with
    the     fact   that      N.C.     Gen.     Stat.       §    75-50(2)     includes    both
    “obligation[s] owed or due or alleged to be owed or due from a
    consumer” within the statutory definition of a “debt,” it is
    clear     that     the        General     Assembly          contemplated      that    the
    protections available under the North Carolina Debt Collection
    Act would be available to both those who actually owed the debt
    that the debt collector was seeking to collect and those whom
    the debt collector claimed to owe the debt even if the debtor
    denied the existence of the underlying obligation.                            Any other
    interpretation of the relevant statutory language would have the
    absurd    result        of    making     the   relevant        statutory    protections
    unavailable to those who had a viable defense to the underlying
    claim that the debt collector was seeking to enforce.                                As a
    result of the fact that Defendants sufficiently alleged that
    Plaintiff sought to collect the amount owed under the original
    contract between Marvin and Mertice Locklear and asserted that
    Defendants       were    liable    for     that    obligation,      we     believe   that
    Defendants sufficiently alleged that they were “consumers” for
    purposes of N.C. Gen. Stat. § 75-50(1).
    -14-
    In   seeking   to    persuade    us    that   Defendants     do   not    fall
    within the category of “consumers” as defined in N.C. Gen. Stat.
    § 75-50(1), Plaintiffs argues that our decision in Holloway v.
    Wachovia Bank & Trust Co., N.A., 
    109 N.C. App. 403
    , 
    428 S.E.2d 453
    (1993), aff’d in part, rev’d in part, 
    339 N.C. 338
    , 
    452 S.E.2d 233
    (1994), is controlling and required the trial court
    to dismiss Defendants’ counterclaims.               In Holloway, one of the
    plaintiffs obtained a loan, on which she later defaulted, for
    the purpose of purchasing a car.               
    Holloway, 109 N.C. App. at 406
    , 428 S.E.2d at 455.        According to the plaintiffs’ complaint,
    an agent for the defendant pointed a firearm at the debtor and
    various members of her family during the repossession process.
    
    Id. at 406-07,
      428   S.E.2d     at    455.    On   appeal,    this      Court
    affirmed the trial court’s decision to dismiss the claims that
    had been asserted based upon the pointing of a gun at members of
    the debtor’s family on the grounds that, “[a]s this definition
    indicates, the legislative intent of the statute is to protect
    the consumer, not bystanders or those who happen to accompany
    the consumer at the time of an alleged [N.C. Gen. Stat.] Chapter
    75, Article 2 violation.”        
    Id. at 413,
    428 S.E.2d at 459.               We do
    not, however, believe that            our decision in      Holloway      has any
    bearing on the proper outcome of this case given our conclusion
    that Defendants were not mere bystanders.                 Instead of simply
    -15-
    standing around while Plaintiff engaged in efforts to collect a
    debt from a third party, Defendants were the direct targets of
    Plaintiff’s activities.             As a result, the trial court’s decision
    to dismiss Defendant’s counterclaims cannot be upheld on the
    basis of the logic set out in Holloway.
    In addition, Plaintiff argues that, given the fact that we
    cited the decision of the United States District Court for the
    Middle   District         of    North    Carolina   in      Fisher    v.    Eastern       Air
    Lines, Inc., 
    517 F. Supp. 672
    (M.D.N.C. 1981), in the course of
    discussing the definition of a “consumer” in Holloway, we are
    obligated        to    utilize     the    rationale      employed      in       Fisher     in
    deciding    the        validity   of     Defendants’     challenge         to   the   trial
    court’s order in this case.                  In Fisher, the plaintiff sought
    relief     for        alleged    violations    of     the     North    Carolina          Debt
    Collection Act arising from the defendant’s efforts to collect a
    debt from the plaintiff that was, in fact, owed by an individual
    with a name that was similar to the plaintiff’s name.                              
    Fisher, 517 F. Supp. at 673
    .              In holding that the plaintiff was not a
    “consumer” as defined in N.C. Gen. Stat. § 75-50(1), the court
    stated that, in order for an individual to be a “consumer,” “he
    must have had at least some connection with the underlying debt
    or alleged debt” and that the statutory reference to an “alleged
    debt” did not encompass “an instance in which a debt collector
    -16-
    mistakenly identified the person who owed it money or allegedly
    owed it money” given the necessity that the “debt” or “alleged
    debt” be “incurred.”                     
    Id. As a
    result, the Fisher court held
    that    the       relevant      statutory             language       “does     not     evidence     an
    intent       by   the     legislature            to       provide    protection        for   persons
    mistakenly         thought          to     have       been     the     one    who      incurred      an
    obligation.”         
    Id. We are
       simply          unable          to      read    Fisher      as    narrowly      as
    Plaintiff         does.        As    we        read    its     decision,      the     Fisher   court
    simply held that there must be some connection between the debt
    or alleged debt and the individual from whom recovery is sought.
    In light of that fact, a simple case of mistaken identity does
    not involve the sort of connection between the “consumer” and
    the    “alleged         debt”        contemplated              by    the     relevant     statutory
    language.         In this case, however, Defendants are in possession
    of     the    manufactured               home     that        secured      the      original      debt
    evidenced by the contract between Marvin and Mertice Locklear,
    on the one hand, and Ted Parker, on the other.                                        As a result,
    even if we are bound by the logic utilized by the Fisher court,
    a     subject       about       which           we        express     no      opinion,       such    a
    determination           does    not       necessitate           a    decision     to    affirm      the
    trial court’s order.
    -17-
    After carefully reviewing the record, we believe that the
    facts present in this case closely resemble those underlying the
    decision of the United States District Court for the Eastern
    District of North Carolina in Redmond v. Green Tree Servicing,
    LLC, 
    941 F. Supp. 2d 694
    (E.D.N.C. 2013), in which the debtor
    incurred a debt pursuant to a real estate financing agreement.
    
    Redmond, 941 F. Supp. 2d at 695
    .               After the original debtor
    died, the property used to secure the debt was left to his wife,
    who rented the property to the plaintiffs.                 
    Id. Although the
    creditor knew that the plaintiffs possessed the property used to
    secure the original debt, it never entered into an agreement
    with the plaintiffs under which the plaintiffs were made liable
    for the underlying debt and never requested the plaintiffs to
    assume responsibility for paying the underlying debt.                  However,
    the    defendant    did    attempt   to     collect     the    debt   from    the
    plaintiffs on numerous occasions.           
    Id. at 695-96.
    Although    the   defendant   in   Redmond,      like   Plaintiff     here,
    argued that the plaintiffs were not “consumers” as that term is
    defined in N.C. Gen. Stat. § 75-50(1) on the grounds that they
    “did   not   actually     incur   the”    debt,   
    id. at 697,
      the    court
    rejected that argument, reasoning that “the plain language of
    the statute references both alleged debts and alleged debtors”
    and stating that “[t]his language would be rendered superfluous
    -18-
    if the court imposed on plaintiffs an additional requirement
    that   they   demonstrate       they    themselves        actually      incurred    the
    debt.”     
    Id. at 698.
       In response to the defendant’s argument, in
    reliance upon Fisher, “that giving weight and meaning to the
    statute’s use of ‘alleged’ would render the statute’s use of
    ‘incurred’    superfluous,”       the    Redmond         court    noted   that     “the
    plaintiff [in Fisher] did not have standing because the debt
    collector had attempted to collect from him on the basis of
    mistaken identity,” while, in this case, “there [was] a strong
    connection between the plaintiffs and the underlying debt” and
    “the   defendant     actively    worked       to    perpetuate     the    plaintiffs’
    impression that they were legally bound by the debt.”                      
    Id. As a
    result, given the existence of “a strong connection between the
    plaintiffs and the underlying debt” and the fact that the debt
    collector     “actively      worked      to        perpetuate     the     plaintiffs’
    impression that they were legally bound by the debt,” 
    id., the Redmond
    court allowed the plaintiff’s claim to proceed.                      We find
    the approach utilized in Redmond persuasive.
    In its brief, Plaintiff argues that Redmond is inapplicable
    to   the   present    case   because      no       one   misled    Defendants      into
    believing that they owed a debt and because, on the contrary,
    everyone understood that the underlying debt was owed by Mertice
    Locklear’s estate.       However, the debt collector in Redmond, like
    -19-
    Plaintiff, made repeated contacts with Defendants in an attempt
    to collect the debt.             
    Id. at 695.
             In addition, the defendant
    before the Court in Redmond, like Plaintiff here, threatened to
    lock the plaintiffs out of the home or have them evicted in the
    event that the plaintiffs did not make payments against the
    underlying obligation.            
    Id. at 696.
                 In addition, Plaintiff’s
    agents    identified     themselves         to     Defendant      Jimmie       Locklear    as
    “your”    account    manager,         allowed       Defendants      to     defer       making
    monthly      payments,     and    engaged        in   other       actions       that    were
    tantamount to treating Defendants as if they were liable on the
    underlying     debt.        As    a    result,        we    are    persuaded       by     the
    similarity between the actions taken by the debt collector at
    issue in Redmond and the actions taken by Plaintiff in this
    instance and conclude that Plaintiff acted in such a manner as
    “to perpetuate the plaintiffs’ impression that they were legally
    bound by the debt,” 
    id. at 698,
    despite the fact that Defendants
    never officially assumed the original obligation undertaken by
    Marvin and Mertice Locklear.
    In addition, the record reflects the existence of a strong
    connection between Defendants and the underlying debt.                            The only
    connection     between     the    Redmond        plaintiffs       and    the    underlying
    debt   was    the   fact    that      the    plaintiffs        were      living    on     the
    property     used   to   secure       the    underlying       debt.        
    Id. at 695.
                                            -20-
    Similarly, in this case, Defendants resided in the property that
    secured    the   underlying     debt.       In     addition,    Defendant      Jimmie
    Locklear had an expectancy interest in the manufactured home by
    virtue of the residuary clause contained in Mertice Locklear’s
    will.     Although “mobile homes are considered personal property,”
    Patterson v. City of Gastonia, __ N.C. App. __, __, 
    725 S.E.2d 82
    , 93, disc. review denied, 
    366 N.C. 406
    , 
    759 S.E.2d 82
    (2012),
    and although “personal property, both legal and equitable, of a
    decedent shall be assets available for the discharge of debts
    and other claims against the decedent’s estate,” N.C. Gen. Stat.
    §   28A-15-1(a),      N.C.   Gen.   Stat.      §   28A-15-2(a)      provides    that,
    “[s]ubsequent to the death of the decedent and prior to the
    appointment and qualification of the personal representative or
    collector, the title and the right of possession of personal
    property of the decedent is vested in the decedent’s heirs”;
    that, “upon the appointment and qualification of the personal
    representative or collector, the heirs shall be divested of such
    title   and   right    of    possession     which    shall     be   vested     in   the
    personal representative or collector relating back to the time
    of the decedent’s death for purposes of administering the estate
    of the decedent”; and that, “if in the opinion of the personal
    representative,        the     personal        representative’s        possession,
    custody and control of any item of personal property is not
    -21-
    necessary   for   purposes    of   administration,    such   possession,
    custody and control may be left with or surrendered to the heir
    or devisee presumptively entitled thereto.”          As a result of the
    fact that Defendant Jimmie Locklear was in possession of the
    manufactured   home   both   before   and   after   his   appointment   as
    collector of Mertice Locklear’s estate in 2012             and the fact
    that, in the absence of a determination that the manufactured
    home needs to be sold in order to pay the debts of the estate,
    the property will pass to him under Mertice Locklear’s will,
    Defendants clearly have a sufficiently “strong connection” to
    the property to afford them standing to maintain their claims
    under the North Carolina Debt Collection Act.              As a result,
    based upon our reading of the relevant statutory language and
    the logic of 
    Redmond, 941 F. Supp. 2d at 698
    (holding that the
    Act “extend[s] to claims by individuals against whom a debt
    collector has made purposeful, targeted, and directed attempts
    to collect a debt alleged to be owed by the plaintiffs”), which
    we find to be persuasive, we hold that Defendants have alleged
    sufficient facts to establish their standing to maintain the
    claims that they have asserted against Plaintiff under the North
    Carolina Debt Collection Act.
    III. Conclusion
    -22-
    Thus, for the reasons set forth above, we conclude that the
    trial court erred by concluding that Defendants lacked standing
    to maintain a claim based upon alleged violations of the North
    Carolina Debt Collection Act.     As a result, the trial court’s
    order should be, and hereby is, reversed and this case should
    be, and hereby is, remanded to the Robeson County Superior Court
    for further proceedings not inconsistent with this opinion.
    REVERSED AND REMANDED.
    Judges MCGEE and STEELMAN concur.